2019 Public Service Employee Survey Results for Library and Archives Canada by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 43 6 6 2 0 0 86 8 273
2019 Female gender 45 45 4 5 1 0 0 90 6 540
2017 Male gender 35 45 7 8 4 0 0 81 12 270
2017 Female gender 43 46 3 6 3 0 0 89 9 460
2014 Male gender 31 49 8 8 4 0 0 80 11 308
2014 Female gender 34 47 5 12 2 0 0 81 14 504
2011 Male gender 28 45 9 11 7 0 0 74 18 290
2011 Female gender 31 44 5 15 6 0 0 75 20 498
2008 Male gender 33 45 5 12 5 0 0 78 17 305
2008 Female gender 35 48 4 9 4 0 0 83 13 497

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 59 25 8 5 3 0 0 84 8 272
2019 Female gender 58 29 5 7 1 0 0 87 8 540
2017 Male gender 50 34 9 5 3 0 0 83 8 271
2017 Female gender 56 30 5 7 2 0 0 87 8 461
2014 Male gender 56 27 9 6 2 0 0 83 8 308
2014 Female gender 50 33 6 8 2 0 0 84 10 504
2011 Male gender 54 28 6 8 4 0 0 82 12 289
2011 Female gender 50 34 5 7 3 0 1 84 11 498
2008 Male gender 53 25 8 9 5 0 0 78 14 305
2008 Female gender 46 32 8 11 4 0 0 78 15 497

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 49 36 6 6 3 0 0 85 9 273
2019 Female gender 52 36 5 6 1 0 0 88 7 538
2017 Male gender 43 40 8 5 3 0 1 84 8 270
2017 Female gender 49 36 6 7 2 0 0 85 9 460
2014 Male gender 42 40 8 6 3 0 0 83 9 307
2014 Female gender 44 41 5 7 2 0 0 85 9 504
2011 Male gender 40 40 12 6 2 0 0 80 8 288
2011 Female gender 43 38 7 8 3 0 0 82 11 497

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 44 14 8 3 0 0 76 10 273
2019 Female gender 36 43 8 11 2 0 0 79 13 537
2018 Male gender 26 51 15 6 2 0 0 76 8 218
2018 Female gender 32 49 8 8 2 0 0 82 10 423
2017 Male gender 30 40 15 11 4 0 0 70 15 270
2017 Female gender 34 44 8 9 3 0 1 79 13 460
2014 Male gender 29 39 15 12 5 0 0 68 17 308
2014 Female gender 28 44 9 14 3 0 1 73 18 504
2011 Male gender 21 39 17 15 8 0 1 60 23 287
2011 Female gender 25 45 12 12 5 0 1 71 17 498
2008 Male gender 23 39 18 13 5 1 1 64 18 307
2008 Female gender 28 45 12 10 4 0 1 74 14 498

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 51 33 9 6 0 1 0 84 6 272
2019 Female gender 52 36 6 5 1 0 0 88 6 535
2017 Male gender 41 46 8 5 1 0 0 87 6 271
2017 Female gender 50 38 6 5 1 0 0 88 5 459
2014 Male gender 41 42 13 3 2 0 0 82 5 308
2014 Female gender 45 39 8 5 1 0 0 85 7 504

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 29 8 5 3 1 1 83 8 273
2019 Female gender 50 30 9 7 3 1 1 81 9 538
2018 Male gender 43 36 13 3 3 2 0 81 6 217
2018 Female gender 50 34 8 5 3 0 0 84 8 423
2017 Male gender 43 35 12 6 3 0 1 79 9 271
2017 Female gender 50 31 9 5 3 1 1 83 8 460
2014 Male gender 38 34 16 7 4 1 1 73 11 307
2014 Female gender 38 36 13 6 5 1 1 76 11 504
2011 Male gender 34 33 16 10 5 1 1 69 15 290
2011 Female gender 36 38 11 8 5 1 1 75 14 499

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 34 15 6 3 0 0 77 9 272
2019 Female gender 44 42 7 5 2 0 0 86 6 539
2018 Male gender 37 39 14 7 2 0 0 77 9 218
2018 Female gender 43 41 8 5 2 0 0 85 7 419
2017 Male gender 33 45 11 7 5 0 0 77 12 271
2017 Female gender 44 43 7 4 1 0 0 87 5 461
2014 Male gender 30 44 14 8 4 0 0 75 12 308
2014 Female gender 32 44 13 6 5 0 0 76 11 503
2011 Male gender 27 36 17 12 8 0 0 63 20 289
2011 Female gender 31 44 10 8 8 0 0 74 16 498
2008 Male gender 36 36 15 9 5 0 0 71 14 303
2008 Female gender 40 42 9 6 3 0 0 82 8 497

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 35 37 13 7 7 0 0 73 14 273
2019 Female gender 34 42 12 7 4 0 0 76 11 539
2018 Male gender 27 34 21 9 8 1 0 61 17 217
2018 Female gender 35 38 11 11 5 0 0 73 16 424
2017 Male gender 22 40 18 9 10 1 0 62 20 271
2017 Female gender 33 35 14 11 6 0 0 69 17 460
2014 Male gender 23 38 18 12 8 0 0 61 21 308
2014 Female gender 26 37 16 12 7 1 1 64 20 504
2011 Male gender 19 35 14 17 16 0 0 54 32 290
2011 Female gender 19 39 15 16 10 0 0 59 26 499

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 39 13 7 2 0 0 78 9 272
2019 Female gender 39 43 8 8 2 0 0 83 9 536
2018 Male gender 33 41 18 5 4 0 0 74 8 218
2018 Female gender 39 43 8 6 3 0 0 82 10 423
2017 Male gender 29 46 13 8 4 0 0 75 12 270
2017 Female gender 34 48 9 7 2 0 0 82 9 461

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 50 39 6 3 1 0 0 89 4 273
2019 Female gender 51 38 6 3 1 0 0 90 4 538
2018 Male gender 47 39 11 3 1 0 0 86 4 217
2018 Female gender 54 37 5 3 1 0 0 91 4 425
2017 Male gender 40 42 9 4 4 1 0 83 8 271
2017 Female gender 47 39 9 4 1 0 0 86 5 461
2014 Male gender 39 45 10 4 1 1 0 84 6 308
2014 Female gender 43 42 8 4 2 1 0 86 6 504
2011 Male gender 30 37 17 9 6 1 0 68 15 290
2011 Female gender 30 38 13 10 7 2 0 70 18 497
2008 Male gender 44 34 11 5 5 1 0 79 10 307
2008 Female gender 45 38 9 5 2 0 0 83 7 497

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 40 33 12 9 6 0 0 73 15 273
2019 Female gender 38 40 11 7 4 0 0 78 10 539
2018 Male gender 30 36 19 9 5 0 0 67 14 216
2018 Female gender 34 45 9 7 5 0 0 79 12 424
2017 Male gender 30 32 19 11 8 1 0 62 19 271
2017 Female gender 35 38 13 8 6 0 0 73 14 460

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 55 30 11 2 2 0 0 86 4 271
2019 Female gender 55 34 9 2 1 0 0 89 2 536
2018 Male gender 54 29 12 4 1 0 0 84 4 215
2018 Female gender 56 34 7 2 0 0 0 91 2 423
2017 Male gender 51 33 9 5 2 0 0 84 6 270
2017 Female gender 56 36 7 2 0 0 0 92 2 461
2014 Male gender 53 33 9 2 2 0 0 87 4 306
2014 Female gender 60 31 6 1 1 0 0 91 2 504
2011 Male gender 52 30 12 5 1 0 0 81 7 289
2011 Female gender 53 35 8 3 1 0 0 88 4 499

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 38 38 12 8 4 0 0 76 12 272
2019 Female gender 36 37 13 9 6 0 0 73 14 539
2018 Male gender 29 43 16 6 5 0 0 72 11 214
2018 Female gender 33 43 11 9 5 0 0 75 14 424
2017 Male gender 28 44 13 9 4 1 1 73 13 270
2017 Female gender 33 43 11 7 6 0 0 76 13 460
2014 Male gender 25 42 14 12 6 0 1 68 18 307
2014 Female gender 20 43 15 14 6 0 1 65 20 504
2011 Male gender 22 37 17 14 9 0 1 60 23 290
2011 Female gender 23 38 14 13 10 1 0 62 24 499

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 34 18 4 5 0 0 73 9 273
2019 Female gender 42 36 12 6 4 0 0 78 10 538
2018 Male gender 33 34 21 5 5 1 0 69 10 215
2018 Female gender 39 38 12 7 4 0 0 77 11 421
2017 Male gender 30 40 17 6 6 0 0 70 13 268
2017 Female gender 38 40 12 3 6 0 1 79 9 461
2014 Male gender 30 35 19 10 6 0 0 66 16 308
2014 Female gender 31 37 16 10 5 0 1 69 15 502

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 40 40 11 7 1 0 1 81 8 271
2019 Female gender 35 43 10 9 1 0 1 79 11 537
2018 Male gender 31 42 15 8 3 0 0 74 11 214
2018 Female gender 34 46 13 6 2 0 0 80 8 421
2017 Male gender 28 42 17 8 5 1 1 71 12 270
2017 Female gender 34 44 11 7 3 0 1 79 10 460
2014 Male gender 31 40 14 9 4 1 0 72 13 308
2014 Female gender 26 40 18 10 5 0 1 67 15 504
2011 Male gender 28 43 13 10 4 1 1 72 15 289
2011 Female gender 27 39 14 13 5 1 1 68 18 497

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 42 40 12 3 2 0 0 82 5 273
2019 Female gender 50 38 7 5 1 0 0 87 6 537
2018 Male gender 40 42 11 5 1 0 0 83 7 216
2018 Female gender 50 38 8 2 2 0 0 88 4 425
2017 Male gender 38 42 11 6 1 1 0 81 8 270
2017 Female gender 46 41 8 3 1 0 0 87 5 459
2014 Male gender 40 40 13 5 2 0 0 79 8 308
2014 Female gender 44 38 10 5 3 0 0 82 8 503
2011 Male gender 36 40 11 9 4 0 0 76 13 289
2011 Female gender 35 46 8 7 4 0 0 81 11 499
2008 Male gender 39 39 11 8 4 0 0 78 12 307
2008 Female gender 45 43 5 4 3 0 0 88 6 498

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 50 35 8 4 1 0 1 86 5 271
2019 Female gender 50 29 13 5 3 0 1 79 8 534
2018 Male gender 44 38 12 4 2 1 1 82 6 218
2018 Female gender 46 32 12 7 3 0 0 78 10 425
2017 Male gender 52 31 9 3 3 0 2 85 5 271
2017 Female gender 44 36 11 5 3 0 1 81 8 460
2014 Male gender 47 32 15 4 2 0 1 80 5 308
2014 Female gender 42 36 13 5 2 0 1 80 8 504
2011 Male gender 35 31 17 10 4 0 3 68 14 290
2011 Female gender 35 33 18 7 4 0 3 70 12 497
2008 Male gender 28 32 20 13 7 0 1 60 20 307
2008 Female gender 24 34 23 12 6 0 1 59 18 495

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 3 15 37 29 14 1 0 43 19 273
2019 Female gender 6 18 38 24 12 1 0 36 25 540
2018 Male gender 4 22 35 26 12 0 0 38 27 219
2018 Female gender 4 19 47 20 8 1 0 29 24 426
2017 Male gender 7 22 34 22 11 2 2 34 30 271
2017 Female gender 7 20 40 20 9 2 2 30 28 459
2014 Male gender 9 27 33 19 9 1 3 28 37 308
2014 Female gender 14 28 34 13 7 1 3 21 44 504
2011 Male gender 27 32 22 11 6 2 1 17 61 289
2011 Female gender 28 30 27 8 4 1 2 12 61 496
2008 Male gender 10 30 37 13 8 1 1 21 41 306
2008 Female gender 12 33 32 15 5 1 2 20 47 498

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 4 11 23 35 23 3 1 60 16 269
2019 Female gender 4 10 25 32 23 4 2 58 15 538
2018 Male gender 5 12 30 30 18 4 0 50 18 218
2018 Female gender 4 11 38 31 14 3 0 46 15 424
2017 Male gender 8 14 32 24 17 4 2 43 23 270
2017 Female gender 6 13 32 27 14 5 3 45 20 459
2014 Male gender 13 23 35 13 11 2 3 26 38 306
2014 Female gender 16 27 32 13 6 3 3 20 46 504
2011 Male gender 28 23 27 10 7 3 2 18 53 288
2011 Female gender 31 27 25 9 5 3 1 14 60 497
2008 Male gender 16 24 31 15 11 2 2 27 42 304
2008 Female gender 13 25 33 17 9 2 3 27 39 495

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 12 18 27 22 15 4 2 39 32 273
2019 Female gender 9 18 35 19 14 3 3 35 28 538
2018 Male gender 9 24 31 23 7 4 2 32 35 218
2018 Female gender 9 21 37 21 9 3 1 31 31 425
2017 Male gender 13 21 30 18 9 4 6 30 37 270
2017 Female gender 11 18 34 17 13 3 4 32 31 457
2014 Male gender 22 24 20 15 11 4 4 28 50 307
2014 Female gender 22 29 24 9 8 3 5 18 56 503
2011 Male gender 22 21 28 15 9 2 4 25 45 289
2011 Female gender 25 26 25 10 6 4 5 17 56 497
2008 Male gender 16 25 25 17 9 5 4 28 45 305
2008 Female gender 15 23 30 17 7 4 5 26 41 498

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 3 10 22 42 22 0 1 65 13 273
2019 Female gender 3 12 30 31 22 1 2 54 15 538
2018 Male gender 1 11 31 35 19 0 2 55 13 217
2018 Female gender 2 12 32 35 17 2 1 53 14 421
2017 Male gender 5 14 29 30 19 2 2 50 20 267
2017 Female gender 5 13 31 28 19 1 3 49 19 456
2014 Male gender 8 13 29 27 16 3 4 46 23 304
2014 Female gender 7 17 33 24 13 1 4 39 26 503
2011 Male gender 13 16 29 23 12 2 4 37 32 287
2011 Female gender 13 17 34 19 10 2 5 31 33 496
2008 Male gender 6 21 30 27 12 0 3 41 28 305
2008 Female gender 8 19 36 25 7 2 3 34 29 497

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 8 17 29 24 20 1 2 45 25 273
2019 Female gender 12 17 29 21 18 1 2 40 29 536
2018 Male gender 10 25 30 23 10 1 0 33 36 218
2018 Female gender 13 21 34 18 10 2 2 30 35 425
2017 Male gender 16 20 32 15 11 1 4 28 38 270
2017 Female gender 14 17 33 17 14 2 3 32 33 458
2014 Male gender 16 21 32 14 11 1 4 27 39 307
2014 Female gender 19 28 25 13 9 2 4 23 50 504
2011 Male gender 28 25 22 13 8 2 2 21 55 289
2011 Female gender 26 26 25 12 6 2 4 19 55 498
2008 Male gender 23 28 22 14 9 1 3 24 53 306
2008 Female gender 19 33 26 12 5 1 3 18 54 497

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 6 10 25 27 25 4 3 57 17 270
2019 Female gender 6 15 29 26 19 3 3 47 22 538
2018 Male gender 6 16 24 34 16 3 0 53 23 219
2018 Female gender 7 16 32 27 13 4 2 42 24 425
2017 Male gender 7 15 24 33 15 2 4 51 23 270
2017 Female gender 7 15 28 26 15 5 4 45 24 459
2014 Male gender 11 15 30 22 14 4 5 39 28 307
2014 Female gender 10 19 27 22 11 4 6 38 33 503
2011 Male gender 14 18 27 20 13 3 6 36 34 287
2011 Female gender 12 21 26 18 11 5 7 34 37 497
2008 Male gender 15 24 29 17 12 2 2 30 40 305
2008 Female gender 15 25 30 15 9 3 4 26 42 497

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 20 26 25 15 3 1 41 31 271
2019 Female gender 9 18 37 18 14 1 2 33 28 538
2018 Male gender 9 22 36 21 11 1 1 32 31 218
2018 Female gender 8 20 37 20 9 4 1 31 30 425
2017 Male gender 13 20 34 18 9 3 3 29 34 270
2017 Female gender 9 19 38 17 9 5 3 29 30 459
2014 Male gender 18 20 30 12 12 4 4 26 41 308
2014 Female gender 17 24 30 13 9 5 3 24 44 503

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 8 18 40 21 11 0 2 33 26 272
2019 Female gender 9 18 43 20 10 1 0 30 27 539
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 65 20 8 5 2 0 0 85 7 271
2019 Female gender 69 22 3 4 1 0 1 92 5 540
2017 Male gender 58 26 6 6 2 0 1 86 8 271
2017 Female gender 62 29 2 5 1 0 1 91 6 461
2014 Male gender 62 24 6 4 2 0 1 88 6 308
2014 Female gender 66 22 4 6 2 0 1 89 7 503
2011 Male gender 59 23 8 5 3 0 1 84 9 289
2011 Female gender 63 27 4 4 2 0 0 90 6 496
2008 Male gender 65 19 5 7 3 0 1 84 11 307
2008 Female gender 62 23 5 6 3 0 1 86 9 498

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 36 27 12 8 5 7 5 72 14 272
2019 Female gender 27 34 15 6 5 8 5 70 12 538
2018 Male gender 27 31 24 10 3 5 0 61 13 218
2018 Female gender 23 40 13 10 5 6 2 69 16 421
2017 Male gender 24 34 17 9 6 6 5 65 16 271
2017 Female gender 25 33 15 6 7 8 6 67 15 461
2014 Male gender 33 33 13 8 4 3 5 72 14 305
2014 Female gender 29 30 14 7 8 6 5 68 17 504

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 29 5 8 4 1 0 83 12 272
2019 Female gender 48 35 7 5 5 1 0 83 10 539
2018 Male gender 44 31 9 10 3 2 0 77 14 218
2018 Female gender 48 34 6 7 3 1 0 83 11 420
2017 Male gender 47 29 11 7 5 2 0 77 11 271
2017 Female gender 46 35 8 5 5 1 0 82 11 461
2014 Male gender 47 30 8 9 5 1 0 77 14 308
2014 Female gender 46 30 8 8 7 1 0 77 14 503

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 57 30 6 6 0 0 0 87 6 272
2019 Female gender 51 36 6 4 2 0 0 88 7 536
2018 Male gender 48 36 10 5 0 0 0 85 6 219
2018 Female gender 50 38 7 3 3 0 0 88 6 421
2017 Male gender 41 42 9 5 3 0 0 83 8 271
2017 Female gender 48 37 6 6 3 0 0 85 9 461
2014 Male gender 45 42 8 3 1 0 0 88 5 307
2014 Female gender 45 38 8 6 2 0 0 83 9 503

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 48 33 14 2 2 1 0 82 4 273
2019 Female gender 43 40 10 5 1 1 0 84 6 535
2018 Male gender 36 44 15 3 0 2 0 81 3 219
2018 Female gender 40 45 9 3 1 1 1 87 4 422
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 46 28 12 4 3 1 5 79 7 270
2019 Female gender 50 26 10 3 4 2 6 82 7 537

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 47 31 13 3 4 0 1 79 7 272
2019 Female gender 42 33 12 6 4 0 1 77 10 537
2018 Male gender 45 33 14 5 3 0 0 78 8 217
2018 Female gender 42 38 10 6 3 0 0 81 9 426
2017 Male gender 36 40 14 5 3 1 0 77 9 271
2017 Female gender 41 39 10 5 4 1 0 81 9 461
2014 Male gender 38 35 16 6 4 0 1 74 10 308
2014 Female gender 38 32 14 9 5 1 1 72 14 504
2011 Male gender 28 40 18 9 6 0 0 67 15 289
2011 Female gender 38 35 11 8 7 0 0 74 15 497
2008 Male gender 30 33 16 10 10 1 1 64 20 307
2008 Female gender 34 32 14 13 5 0 1 68 18 497

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 29 11 4 2 1 1 83 6 272
2019 Female gender 52 28 10 5 4 2 0 81 9 538
2018 Male gender 52 32 9 4 2 0 1 85 6 218
2018 Female gender 53 28 11 3 3 2 1 83 6 425
2017 Male gender 44 35 11 6 1 2 0 81 8 269
2017 Female gender 48 35 7 4 3 2 1 86 7 460
2014 Male gender 46 31 13 3 4 1 1 79 7 308
2014 Female gender 43 33 11 6 3 3 0 79 9 504
2011 Male gender 41 28 18 7 4 2 0 71 11 289
2011 Female gender 44 29 13 7 4 2 1 75 12 497
2008 Male gender 39 30 12 9 7 3 1 71 16 306
2008 Female gender 43 33 13 7 3 2 0 77 10 498

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 28 10 5 2 1 1 83 7 273
2019 Female gender 50 29 9 7 5 0 0 79 12 537
2018 Male gender 50 32 11 5 2 0 0 82 7 218
2018 Female gender 49 31 8 8 4 0 0 81 12 423
2017 Male gender 41 37 10 6 4 1 1 80 10 271
2017 Female gender 45 36 7 6 5 1 0 82 11 461
2014 Male gender 44 31 13 6 4 1 1 76 10 307
2014 Female gender 43 32 9 10 4 1 0 77 14 504
2011 Male gender 35 34 11 11 7 1 0 71 18 289
2011 Female gender 40 34 10 9 6 1 0 75 15 496
2008 Male gender 35 36 11 9 9 0 0 71 18 306
2008 Female gender 39 35 11 10 4 0 1 75 14 498

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 82 14 2 1 1 0 1 96 2 270
2019 Female gender 83 12 2 2 1 0 0 96 3 534
2017 Male gender 77 17 3 2 0 0 0 95 2 269
2017 Female gender 80 17 2 1 0 0 0 97 1 459
2014 Male gender 82 14 2 0 0 0 1 97 0 308
2014 Female gender 82 13 2 2 0 0 0 96 2 502
2011 Male gender 78 15 3 1 1 0 1 95 2 288
2011 Female gender 81 15 1 1 1 0 0 96 2 497
2008 Male gender 80 13 1 2 2 0 1 94 4 307
2008 Female gender 84 11 2 2 1 0 1 95 3 497

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 59 21 6 2 3 2 7 88 5 273
2019 Female gender 60 24 5 4 3 1 3 87 8 538
2017 Male gender 45 29 7 5 3 5 6 83 9 269
2017 Female gender 56 24 5 3 3 5 3 87 7 461
2014 Male gender 51 21 8 4 5 4 6 81 10 308
2014 Female gender 53 21 6 5 6 4 6 81 12 504
2011 Male gender 43 32 9 5 5 3 3 80 11 290
2011 Female gender 53 25 6 5 6 3 3 82 12 496

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 64 19 8 3 3 2 1 86 6 273
2019 Female gender 64 22 9 2 2 1 0 87 4 538
2018 Male gender 54 30 9 3 2 2 0 86 5 217
2018 Female gender 59 26 8 3 2 1 0 86 5 424
2017 Male gender 50 27 12 4 2 3 1 80 7 271
2017 Female gender 61 25 6 4 2 1 0 87 6 461

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 55 28 9 4 3 0 1 84 6 272
2019 Female gender 55 28 7 6 4 0 0 82 10 535
2018 Male gender 51 30 10 7 1 0 0 82 8 218
2018 Female gender 53 29 8 6 3 0 0 83 9 426
2017 Male gender 46 32 13 5 3 0 0 79 8 271
2017 Female gender 54 31 6 5 4 0 0 85 9 460
2014 Male gender 50 32 9 5 3 0 1 82 8 308
2014 Female gender 48 28 11 8 5 1 1 77 13 503

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 24 40 30 4 3 0 0 64 6 47
2019 Female gender 18 47 14 15 3 2 1 67 18 119
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 32 28 17 6 5 12 0 69 12 270
2019 Female gender 30 38 14 8 2 8 0 74 10 534
2018 Male gender 25 32 21 8 5 9 0 62 14 219
2018 Female gender 29 38 14 7 4 8 0 73 12 424
2017 Male gender 23 31 22 8 8 8 0 58 18 271
2017 Female gender 25 39 13 7 6 10 0 71 14 461
2014 Male gender 18 34 17 10 9 11 1 59 22 308
2014 Female gender 14 34 20 14 5 13 0 55 22 504
2011 Male gender 14 23 23 13 17 10 0 41 34 290
2011 Female gender 8 21 22 16 17 14 0 34 40 496

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 32 20 8 6 7 0 64 14 271
2019 Female gender 28 41 17 8 3 3 0 70 12 535
2018 Male gender 25 31 20 13 8 3 0 58 21 219
2018 Female gender 28 42 14 10 5 2 0 71 15 419
2017 Male gender 20 34 22 11 9 4 0 56 21 271
2017 Female gender 24 37 18 10 6 5 0 64 17 461
2014 Male gender 18 26 22 16 12 5 1 47 30 308
2014 Female gender 13 33 21 17 10 6 0 50 28 504
2011 Male gender 11 17 22 16 31 2 0 29 49 290
2011 Female gender 8 20 18 19 32 3 0 29 52 497
2008 Male gender 20 25 18 17 18 2 0 46 35 307
2008 Female gender 13 32 19 19 13 3 1 47 33 498

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 22 29 24 9 6 10 0 56 17 271
2019 Female gender 19 38 22 10 4 8 0 61 15 533
2018 Male gender 17 28 24 14 8 8 0 50 24 218
2018 Female gender 17 40 19 12 5 5 0 61 19 421
2017 Male gender 15 30 24 12 10 7 0 50 25 271
2017 Female gender 17 33 20 12 6 10 1 57 21 460
2014 Male gender 13 26 23 16 12 9 1 43 31 307
2014 Female gender 10 25 24 19 12 11 0 39 34 504
2011 Male gender 6 18 21 23 26 6 0 26 52 290
2011 Female gender 4 22 16 20 31 6 0 28 55 499
2008 Male gender 7 25 22 22 19 4 0 34 43 307
2008 Female gender 6 27 24 22 14 7 0 36 38 497

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 34 19 10 8 4 0 60 20 271
2019 Female gender 19 40 18 13 5 4 0 61 20 535
2018 Male gender 19 28 27 14 10 1 0 48 24 219
2018 Female gender 20 40 17 11 9 3 0 62 21 423
2017 Male gender 12 40 20 13 11 5 0 55 24 270
2017 Female gender 19 37 19 12 8 5 0 59 21 459
2014 Male gender 15 32 22 14 12 4 0 49 28 305
2014 Female gender 11 36 19 17 12 4 0 49 31 504
2011 Male gender 9 22 19 21 25 4 0 32 48 289
2011 Female gender 6 26 16 23 26 2 0 33 50 497
2008 Male gender 13 30 20 21 14 2 0 43 36 307
2008 Female gender 10 39 17 20 10 3 0 51 32 498

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 63 24 6 3 1 2 0 89 4 272
2019 Female gender 63 26 7 1 0 2 0 91 2 538
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 32 48 12 5 1 2 0 81 6 272
2019 Female gender 38 47 9 4 2 1 0 86 6 538
2018 Male gender 28 41 19 9 2 1 0 69 12 218
2018 Female gender 36 46 12 4 1 1 0 83 5 418
2017 Male gender 24 47 16 6 5 2 0 73 11 270
2017 Female gender 33 49 10 5 2 2 0 82 8 457
2014 Male gender 20 41 19 10 9 1 0 62 19 308
2014 Female gender 24 41 18 9 6 2 0 66 15 504
2011 Male gender 12 30 19 17 22 1 0 42 39 289
2011 Female gender 15 32 14 15 24 1 0 47 39 498

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 39 22 10 5 4 0 60 17 273
2019 Female gender 17 41 21 11 6 4 0 60 18 535

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 26 36 17 10 4 5 2 66 15 273
2019 Female gender 28 38 14 9 5 6 0 71 15 538
2018 Male gender 21 38 21 9 5 6 1 63 15 217
2018 Female gender 28 40 13 10 5 3 1 71 16 423
2017 Male gender 23 37 15 10 7 6 1 66 18 270
2017 Female gender 28 39 12 10 5 6 0 72 16 460
2014 Male gender 28 37 17 5 7 5 1 70 13 308
2014 Female gender 28 37 14 10 5 5 1 69 16 503
2011 Male gender 25 29 17 10 11 6 1 59 23 290
2011 Female gender 21 38 12 11 7 9 2 67 20 497
2008 Male gender 27 31 17 11 9 3 2 61 21 306
2008 Female gender 30 32 11 14 7 4 2 66 23 497

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 29 38 23 5 2 3 0 70 7 273
2019 Female gender 27 39 23 7 2 3 0 68 9 539
2018 Male gender 23 36 25 8 3 5 0 62 12 219
2018 Female gender 24 46 20 6 2 2 0 71 9 420

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 20 28 21 9 8 12 2 56 20 272
2019 Female gender 18 25 21 10 10 13 3 52 23 538
2018 Male gender 17 31 23 10 8 9 2 54 20 218
2018 Female gender 16 25 23 11 9 14 2 49 24 423
2017 Male gender 16 25 22 10 10 13 4 49 24 269
2017 Female gender 17 24 17 12 12 13 4 49 30 460
2014 Male gender 15 22 17 16 14 14 2 44 36 308
2014 Female gender 9 20 22 19 13 15 3 36 38 502
2011 Male gender 9 19 19 16 20 16 0 34 43 290
2011 Female gender 8 19 19 17 16 17 4 33 43 496

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 35 17 11 5 3 0 66 16 272
2019 Female gender 25 37 15 10 7 5 0 66 19 538
2018 Male gender 20 34 24 11 8 1 0 56 20 219
2018 Female gender 23 42 16 9 6 4 0 68 16 422
2017 Male gender 20 37 19 12 9 3 0 58 22 271
2017 Female gender 25 37 16 11 7 4 0 64 19 461
2014 Male gender 21 33 20 13 8 5 1 57 22 308
2014 Female gender 20 34 16 11 11 5 2 59 24 502
2011 Male gender 17 26 18 15 22 1 0 43 38 287
2011 Female gender 14 36 19 15 13 2 0 51 29 498
2008 Male gender 15 31 17 21 15 2 0 46 36 307
2008 Female gender 15 37 21 15 10 2 0 53 25 496

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 29 16 13 12 3 3 57 26 273
2019 Female gender 19 28 17 16 14 4 4 50 32 539
2018 Male gender 17 24 20 19 17 1 2 42 37 219
2018 Female gender 15 33 16 18 14 2 2 50 33 423
2017 Male gender 12 23 22 21 17 3 2 37 40 271
2017 Female gender 14 27 15 19 18 4 3 44 40 461
2014 Male gender 14 22 21 13 22 4 5 40 38 308
2014 Female gender 14 23 18 17 20 4 5 40 40 503
2011 Male gender 10 21 19 18 29 2 2 32 49 287
2011 Female gender 9 24 17 22 24 2 2 35 48 498
2008 Male gender 11 22 18 22 25 0 1 34 47 307
2008 Female gender 11 26 17 20 21 2 2 39 43 496

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 63 18 8 4 3 1 4 85 7 273
2019 Female gender 57 21 9 5 3 1 5 82 8 540

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 66 13 6 4 2 1 8 87 6 273
2019 Female gender 64 10 9 2 3 1 11 84 6 538

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 54 22 12 6 2 1 3 79 8 272
2019 Female gender 56 21 11 3 2 2 4 82 6 540

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 50 22 13 6 2 4 3 77 9 272
2019 Female gender 53 18 9 5 3 5 7 81 9 538

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 59 17 8 3 6 4 3 82 10 271
2019 Female gender 54 16 10 4 5 5 7 79 10 536

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 69 14 6 3 1 3 3 89 4 272
2019 Female gender 69 11 7 3 2 2 6 87 5 539

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 81 6 3 2 3 3 3 92 5 270
2019 Female gender 80 6 3 1 2 3 6 94 3 536

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 81 6 2 1 1 2 7 96 2 273
2019 Female gender 80 6 2 1 1 1 10 97 1 533

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 37 21 5 4 4 0 68 10 273
2019 Female gender 22 44 17 7 3 5 1 70 11 537
2018 Male gender 20 41 24 9 4 3 0 62 13 218
2018 Female gender 22 46 19 5 4 4 1 71 9 423
2017 Male gender 17 42 22 7 6 3 1 63 14 271
2017 Female gender 20 46 18 7 4 5 0 70 12 459

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 42 37 11 6 1 3 0 82 7 272
2019 Female gender 35 46 11 4 2 2 0 82 6 538
2018 Male gender 39 42 12 4 1 2 0 83 5 219
2018 Female gender 38 45 12 3 1 2 0 85 3 422
2017 Male gender 30 47 15 3 2 3 0 79 5 271
2017 Female gender 33 49 11 3 2 2 0 83 5 459
2014 Male gender 35 40 14 5 3 3 0 78 8 307
2014 Female gender 32 40 17 4 3 5 0 76 7 504
2011 Male gender 20 32 21 10 10 6 0 56 21 289
2011 Female gender 18 33 18 13 13 5 0 54 27 497

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 42 30 16 4 1 6 0 77 5 273
2019 Female gender 38 39 13 3 1 5 0 82 4 537
2018 Male gender 34 41 15 5 1 4 1 78 6 219
2018 Female gender 36 44 13 2 1 3 0 83 4 422
2017 Male gender 29 39 20 3 2 6 1 73 6 270
2017 Female gender 35 43 12 4 2 4 0 81 6 460
2014 Male gender 33 36 18 4 1 8 0 75 6 308
2014 Female gender 32 39 15 4 3 7 0 76 8 504

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 30 9 5 2 1 0 84 6 271
2019 Female gender 55 34 6 3 2 1 0 90 4 540
2018 Male gender 44 40 11 3 2 0 0 84 5 218
2018 Female gender 51 39 6 3 1 0 0 90 4 424
2017 Male gender 42 45 6 3 5 0 0 87 8 270
2017 Female gender 46 40 8 3 2 0 0 86 6 461
2014 Male gender 41 38 13 4 2 1 0 80 6 308
2014 Female gender 40 41 12 4 3 0 0 81 7 502
2011 Male gender 25 31 18 13 12 1 1 57 25 290
2011 Female gender 22 36 18 10 12 2 0 59 22 499
2008 Male gender 32 34 16 10 7 1 0 67 17 307
2008 Female gender 29 41 16 9 5 0 0 70 14 497

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 45 33 13 4 5 1 0 78 8 272
2019 Female gender 46 35 12 5 3 0 0 80 8 539
2018 Male gender 38 32 19 7 3 0 0 70 10 215
2018 Female gender 42 33 16 5 3 0 0 76 8 423
2017 Male gender 31 40 16 6 6 1 0 72 12 270
2017 Female gender 36 40 13 5 4 1 0 77 10 461
2014 Male gender 25 32 24 11 6 1 0 58 18 308
2014 Female gender 20 38 22 12 7 2 0 58 19 504
2011 Male gender 16 23 24 16 19 1 0 40 35 290
2011 Female gender 15 26 22 17 18 2 0 42 36 497

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 40 36 13 6 4 2 0 78 9 271
2019 Female gender 45 37 10 5 3 0 0 82 8 535
2018 Male gender 38 33 18 8 3 0 0 71 11 216
2018 Female gender 43 37 12 5 2 0 0 81 7 422
2017 Male gender 30 40 17 7 6 1 0 70 12 271
2017 Female gender 36 41 11 7 4 1 0 78 11 460
2014 Male gender 25 31 26 11 6 1 0 57 17 308
2014 Female gender 19 44 18 12 6 1 0 64 18 504
2011 Male gender 16 27 20 14 22 1 0 44 36 290
2011 Female gender 15 29 17 17 20 1 0 45 38 497
2008 Male gender 21 35 19 15 10 0 0 56 25 307
2008 Female gender 22 38 17 16 6 1 0 60 22 498

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 41 25 18 6 6 4 1 68 13 272
2019 Female gender 46 27 12 6 5 3 1 76 12 538
2018 Male gender 38 29 19 6 5 4 0 70 11 219
2018 Female gender 44 27 15 6 4 2 0 74 11 426
2017 Male gender 36 31 15 10 6 2 0 68 16 269
2017 Female gender 41 31 12 8 4 4 1 76 12 460
2014 Male gender 29 26 20 11 9 5 1 58 21 307
2014 Female gender 29 29 15 11 10 4 1 62 22 503
2011 Male gender 21 24 18 13 16 7 1 49 32 290
2011 Female gender 22 27 17 11 13 8 2 54 27 498
2008 Male gender 23 28 17 14 13 4 0 54 28 307
2008 Female gender 25 32 16 12 8 6 1 61 21 498
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Male gender 21 45 35 273
2019 Female gender 24 42 34 540
2018 Male gender 21 42 37 218
2018 Female gender 18 47 35 422
2017 Male gender 18 49 33 271
2017 Female gender 19 47 35 461
2014 Male gender 27 40 33 308
2014 Female gender 27 43 31 504
2011 Male gender 31 35 34 290
2011 Female gender 25 41 34 499

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Male gender 23 15 39 6 11 6 56
2019 Female gender 14 31 24 2 21 7 133
2018 Male gender 27 23 35 6 0 9 48
2018 Female gender 27 31 29 1 1 11 75
2017 Male gender 25 21 40 2 13 0 49
2017 Female gender 24 16 26 5 24 6 86
2014 Male gender 25 17 32 5 9999 21 82
2014 Female gender 17 20 37 8 9999 18 131
2011 Male gender 24 10 42 17 9999 7 92
2011 Female gender 23 16 38 10 9999 14 123
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 30 49 11 7 2 1 0 80 9 273
2019 Female gender 31 48 9 7 1 2 1 81 9 537

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 56 27 8 2 0 6 1 90 2 273
2019 Female gender 56 27 7 1 1 6 2 90 2 535
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 7 93 273
2019 Female gender 10 90 538
2018 Male gender 6 94 217
2018 Female gender 10 90 422

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 52 48 16
2019 Female gender 70 30 54
2018 Male gender 37 63 13
2018 Female gender 70 30 43

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 49 51 16
2019 Female gender 44 56 54
2018 Male gender 41 59 13
2018 Female gender 39 61 43

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 0 100 16
2019 Female gender 0 100 54
2018 Male gender 0 100 13
2018 Female gender 0 100 43

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 55 45 16
2019 Female gender 37 63 53

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 29 71 16
2019 Female gender 23 77 53
2018 Male gender 49 51 13
2018 Female gender 25 75 43

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 55 45 16
2019 Female gender 60 40 53

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 37 63 16
2019 Female gender 29 71 53
2018 Male gender 46 54 13
2018 Female gender 20 80 43

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 0 100 16
2019 Female gender 0 100 53
2018 Male gender 0 100 13
2018 Female gender 0 100 43

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 34 66 16
2019 Female gender 32 68 53
2018 Male gender 56 44 13
2018 Female gender 34 66 43

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 51 49 16
2019 Female gender 69 31 52
2018 Male gender 38 62 13
2018 Female gender 64 36 42

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 0 100 16
2019 Female gender 13 87 52

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 0 100 16
2019 Female gender 16 84 52

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 38 62 16
2019 Female gender 22 78 52

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 9 91 273
2019 Female gender 13 87 537

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 17 15 17 6 3 30 11 55 16 273
2019 Female gender 13 17 17 6 4 33 10 52 18 536
2018 Male gender 19 15 21 7 6 26 7 51 18 218
2018 Female gender 13 15 19 7 3 36 7 49 18 421
2017 Male gender 15 16 21 6 6 28 8 48 20 271
2017 Female gender 12 16 17 6 5 33 10 50 20 461
2014 Male gender 14 15 21 4 4 33 8 49 15 308
2014 Female gender 11 15 18 8 4 35 9 46 22 504

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 32 33 16 4 3 12 1 75 7 272
2019 Female gender 26 38 16 4 4 11 1 73 9 540
2018 Male gender 31 27 22 3 5 11 1 66 9 218
2018 Female gender 25 33 17 7 2 15 1 69 11 422
2017 Male gender 24 32 20 4 4 15 1 67 10 270
2017 Female gender 22 33 16 6 4 17 3 68 12 460
2014 Male gender 20 32 22 5 3 18 1 63 10 308
2014 Female gender 20 26 20 9 3 21 2 59 15 504
2011 Male gender 24 34 19 6 6 10 0 64 14 290
2011 Female gender 17 36 20 8 5 13 0 61 16 497
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 2 98 272
2019 Female gender 4 96 537
2018 Male gender 4 96 218
2018 Female gender 4 96 421

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 2 98 273
2019 Female gender 6 94 540

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 15 17 2 2 37 9 62 7 270
2019 Female gender 14 15 18 2 1 39 10 57 7 540
2018 Male gender 18 14 26 3 1 33 5 52 6 216
2018 Female gender 13 17 22 2 1 41 5 55 5 424
2017 Male gender 13 19 20 3 2 36 8 56 8 270
2017 Female gender 12 16 16 2 2 41 11 58 8 461
2014 Male gender 13 16 21 2 2 40 5 53 8 307
2014 Female gender 11 15 20 2 2 42 8 53 8 504

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 34 32 14 3 2 14 1 78 6 273
2019 Female gender 27 39 15 3 1 12 2 78 5 536
2018 Male gender 30 29 24 4 1 12 1 68 5 216
2018 Female gender 25 34 20 4 1 16 0 70 5 424
2017 Male gender 22 32 21 3 2 18 2 68 6 270
2017 Female gender 21 37 14 3 2 20 3 75 7 461
2014 Male gender 21 25 23 4 2 24 1 62 8 308
2014 Female gender 20 28 20 3 2 26 2 66 7 503
2011 Male gender 26 35 19 5 3 13 0 69 9 288
2011 Female gender 21 35 18 5 2 19 0 70 8 497
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 37 30 18 7 7 0 0 67 14 273
2019 Female gender 37 29 16 11 6 0 1 66 17 538
2018 Male gender 30 26 24 9 8 2 0 57 18 219
2018 Female gender 32 32 18 8 9 0 0 64 18 425
2017 Male gender 25 26 22 13 11 1 2 53 24 270
2017 Female gender 24 26 21 14 12 0 3 52 27 457

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 29 32 23 12 5 0 0 60 16 272
2019 Female gender 24 28 26 11 10 0 1 53 21 539
2018 Male gender 17 32 29 16 5 0 1 49 22 219
2018 Female gender 19 28 30 14 9 0 0 47 23 425
2017 Male gender 19 34 26 12 7 0 1 54 19 271
2017 Female gender 18 28 29 15 8 0 1 47 23 461

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 30 21 6 4 0 1 70 9 271
2019 Female gender 36 29 21 9 3 0 2 66 13 536
2018 Male gender 26 33 25 10 3 0 3 60 14 217
2018 Female gender 31 30 22 11 4 1 2 62 15 423
2017 Male gender 28 34 22 12 3 1 1 63 15 267
2017 Female gender 30 27 22 11 6 1 2 60 18 458

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 25 24 10 12 1 0 53 23 272
2019 Female gender 25 24 21 15 14 1 1 50 29 539
2018 Male gender 19 27 29 16 8 0 1 46 25 217
2018 Female gender 19 24 25 18 13 1 2 44 31 424
2017 Male gender 22 23 26 14 12 1 1 47 27 271
2017 Female gender 19 25 25 13 14 1 2 46 29 460

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 68 17 6 1 0 0 7 92 2 272
2019 Female gender 60 20 7 3 2 0 8 86 6 535
2018 Male gender 55 26 9 0 2 0 8 88 2 218
2018 Female gender 56 16 10 5 2 0 10 80 8 422
2017 Male gender 58 17 8 3 0 1 12 87 4 270
2017 Female gender 47 19 9 4 3 1 16 80 8 458

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 48 28 12 5 5 0 1 77 10 272
2019 Female gender 36 32 17 7 7 0 1 68 14 537
2018 Male gender 38 32 19 7 4 0 1 70 10 219
2018 Female gender 31 32 21 7 8 0 1 64 15 423
2017 Male gender 43 28 16 8 3 0 2 72 11 271
2017 Female gender 33 30 21 8 7 0 1 63 16 460

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 41 31 20 6 2 1 0 72 8 271
2019 Female gender 33 32 19 9 5 0 2 67 14 537
2018 Male gender 28 34 26 8 2 1 1 63 10 219
2018 Female gender 28 36 21 9 5 0 2 65 14 419
2017 Male gender 26 37 21 11 4 1 0 64 15 271
2017 Female gender 29 34 20 10 4 0 3 65 14 459

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 38 31 21 7 4 0 0 68 11 273
2019 Female gender 27 39 18 10 4 0 1 67 14 537
2018 Male gender 24 39 19 13 3 0 1 65 16 219
2018 Female gender 26 36 23 11 3 0 1 62 14 419
2017 Male gender 26 26 29 11 5 1 1 53 17 271
2017 Female gender 26 31 24 11 5 0 2 58 17 460

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 31 16 6 3 0 0 75 9 272
2019 Female gender 37 32 15 10 4 0 1 70 14 537
2018 Male gender 34 30 24 9 2 0 1 64 11 219
2018 Female gender 32 33 18 10 4 1 1 67 15 419
2017 Male gender 31 33 21 9 4 1 1 65 13 271
2017 Female gender 31 31 19 10 5 1 3 65 15 459

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 52 26 8 5 8 1 0 79 13 272
2019 Female gender 50 27 10 7 3 1 1 79 10 536

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 34 19 6 2 0 0 73 8 271
2019 Female gender 38 33 16 8 3 0 1 72 11 534
2018 Male gender 36 31 20 10 3 0 0 67 13 217
2018 Female gender 32 35 20 7 3 0 1 68 11 416
2017 Male gender 35 32 23 4 3 0 2 69 8 271
2017 Female gender 37 31 16 8 3 1 3 72 12 460

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 60 27 8 4 1 0 0 87 5 272
2019 Female gender 59 24 10 2 3 0 1 84 5 536
2018 Male gender 58 27 7 3 2 0 2 87 5 219
2018 Female gender 58 23 11 4 2 0 2 82 7 419
2017 Male gender 60 24 10 3 1 0 1 85 5 271
2017 Female gender 59 22 9 5 3 0 1 82 9 461

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 80 10 3 1 1 0 4 95 2 271
2019 Female gender 80 8 2 1 1 1 6 95 3 536
2018 Male gender 76 15 2 1 1 1 3 95 2 219
2018 Female gender 78 9 3 1 2 0 6 93 3 418

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 81 9 5 3 1 0 1 91 3 272
2019 Female gender 78 10 4 1 4 1 3 90 5 536
2018 Male gender 76 11 6 3 0 1 3 91 3 218
2018 Female gender 75 10 5 3 3 1 4 89 6 417
2017 Male gender 80 9 4 3 1 1 3 92 4 270
2017 Female gender 75 8 5 4 3 1 4 88 7 460

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 57 25 10 4 3 0 0 83 7 271
2019 Female gender 53 29 11 3 2 0 1 83 6 534
2018 Male gender 53 26 15 3 2 0 1 79 6 218
2018 Female gender 49 32 10 5 3 0 1 82 8 423
2017 Male gender 55 30 8 5 1 0 1 86 6 271
2017 Female gender 55 25 9 4 3 1 4 84 7 460

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 68 17 7 5 2 0 0 85 7 270
2019 Female gender 67 17 8 4 3 0 1 85 7 534
2018 Male gender 56 25 11 5 2 0 1 82 7 217
2018 Female gender 62 19 7 5 5 0 2 83 10 422
2017 Male gender 61 21 7 6 3 0 2 84 9 270
2017 Female gender 68 12 8 4 4 1 4 83 9 459

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 65 11 2 1 0 0 21 95 2 271
2019 Female gender 57 10 3 2 2 0 26 91 5 532
2018 Male gender 59 16 5 1 1 0 17 91 3 217
2018 Female gender 52 9 5 2 2 0 29 86 7 421
2017 Male gender 61 12 4 2 1 0 20 92 3 269
2017 Female gender 57 9 3 2 2 1 26 91 5 461

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 71 16 7 1 0 0 5 91 1 272
2019 Female gender 66 18 7 2 2 0 6 89 3 537
2018 Male gender 68 19 6 2 0 0 5 91 2 218
2018 Female gender 66 16 9 2 2 0 5 86 4 422
2017 Male gender 66 19 5 3 1 1 5 91 4 269
2017 Female gender 65 17 6 2 1 1 8 90 3 459

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 70 16 8 1 2 0 2 88 4 272
2019 Female gender 69 12 6 4 5 0 3 85 9 537
2018 Male gender 65 19 4 4 3 1 3 88 8 218
2018 Female gender 68 12 7 4 5 1 3 83 10 421
2017 Male gender 66 12 8 6 3 1 4 81 10 271
2017 Female gender 62 14 7 3 7 1 6 82 11 461

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 55 26 8 5 4 0 1 82 9 271
2019 Female gender 50 29 13 4 2 0 3 81 6 536
2018 Male gender 52 28 11 3 3 0 2 82 6 217
2018 Female gender 45 32 13 5 2 0 3 79 7 422
2017 Male gender 53 28 10 4 1 1 3 84 5 270
2017 Female gender 46 30 15 4 2 0 3 78 6 459

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 24 39 28 8 2 0 0 62 10 272
2019 Female gender 17 36 33 11 2 0 0 54 13 539
2018 Male gender 15 45 31 7 2 0 0 60 9 218
2018 Female gender 14 33 40 9 4 0 0 46 14 423
2017 Male gender 13 40 34 9 3 1 0 53 13 271
2017 Female gender 14 34 33 13 4 1 0 49 17 461

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 4 13 32 32 19 0 0 51 17 271
2019 Female gender 8 17 35 25 14 0 0 39 25 535
2018 Male gender 3 11 39 32 15 0 0 47 13 217
2018 Female gender 7 16 40 25 12 0 0 38 23 421
2017 Male gender 3 12 37 31 15 1 0 47 15 270
2017 Female gender 6 17 38 25 13 0 1 39 23 460

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 32 23 10 3 9 0 60 14 273
2019 Female gender 21 45 19 7 3 3 1 69 11 537
2018 Male gender 20 37 22 10 3 8 0 62 14 215
2018 Female gender 23 48 15 7 2 4 0 74 9 423
2017 Male gender 11 32 28 11 6 13 0 49 19 270
2017 Female gender 17 42 19 9 6 6 0 63 17 460

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 34 18 8 5 4 0 68 13 271
2019 Female gender 23 43 19 8 5 2 0 67 13 535
2018 Male gender 24 39 19 12 4 4 0 65 16 215
2018 Female gender 22 44 15 10 5 3 0 69 15 424
2017 Male gender 15 40 24 8 7 5 0 58 16 270
2017 Female gender 20 43 17 12 5 3 0 65 18 460
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 10 90 272
2019 Female gender 14 86 538
2017 Male gender 13 87 269
2017 Female gender 16 84 460
2014 Male gender 6 94 308
2014 Female gender 13 87 504

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 77 23 27
2019 Female gender 80 20 76
2017 Male gender 76 24 34
2017 Female gender 85 15 73
2014 Male gender 81 19 20
2014 Female gender 83 17 67

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 62 22 11 0 0 0 6 89 0 20
2019 Female gender 58 26 6 8 2 0 0 83 10 61
2017 Male gender 54 34 0 4 8 0 0 88 12 26
2017 Female gender 47 42 2 3 2 0 5 93 5 62
2014 Male gender 50 39 0 12 0 0 0 88 12 16
2014 Female gender 58 27 7 1 4 2 0 87 6 56
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 38 34 16 6 3 2 0 39 61 273
2019 Female gender 36 34 13 8 5 2 1 37 63 536
2018 Male gender 39 30 17 6 5 2 0 40 60 218
2018 Female gender 40 28 16 9 5 2 0 41 59 423
2017 Male gender 45 19 17 10 6 4 0 47 53 271
2017 Female gender 34 26 18 11 6 3 0 36 64 460

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 49 51 164
2019 Female gender 50 50 323

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 71 29 162
2019 Female gender 65 35 319
2018 Male gender 69 31 127
2018 Female gender 62 38 241

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 16 31 19 14 8 1 11 53 25 162
2019 Female gender 23 27 13 14 12 1 11 56 29 319
2018 Male gender 21 31 25 12 5 1 5 56 18 129
2018 Female gender 24 34 11 13 11 1 7 62 26 243
2017 Male gender 14 25 16 16 14 2 13 46 35 141
2017 Female gender 17 27 11 17 17 2 9 50 38 284

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 9 18 17 13 13 1 29 38 38 161
2019 Female gender 10 14 11 12 19 3 32 36 47 317
2018 Male gender 13 13 20 10 13 3 29 38 32 128
2018 Female gender 6 12 12 6 16 5 43 33 43 241
2017 Male gender 5 12 18 12 18 5 30 26 47 141
2017 Female gender 6 12 11 12 19 5 35 30 51 284

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 47 19 13 7 7 1 6 71 15 268
2019 Female gender 44 17 13 7 7 1 11 69 15 532
2018 Male gender 45 18 15 6 7 2 8 69 14 217
2018 Female gender 46 15 12 8 8 1 9 68 18 420
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