2019 Public Service Employee Survey Results for Library and Archives Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	45	5	6	2	88	8	667
2019	Term	50	37	6	8	0	86	8	91
2019	Casual	46	49	5	0	0	95	0	32
2019	Student	50	41	3	6	0	91	6	32
2017	Indeterminate (permanent)	37	48	4	8	4	85	11	615
2017	Term	52	37	5	6	1	89	7	89
2017	Casual	50	39	0	11	0	89	11	20
2017	Student	54	31	15	0	0	85	0	13
2014	Indeterminate (permanent)	30	48	7	11	4	78	15	650
2014	Term	44	49	3	5	0	93	5	123
2014	Casual	48	31	3	18	0	79	18	27
2014	Student	40	60	0	0	0	100	0	15
2011	Indeterminate (permanent)	30	44	6	13	7	74	20	727
2011	Term	27	49	10	15	0	75	15	70
2011	Casual	61	32	0	7	0	93	7	10
2008	Indeterminate (permanent)	33	47	4	11	4	81	15	760
2008	Term	45	43	4	4	4	88	8	48

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	30	6	6	2	0	85	8	666
2019	Term	75	16	6	2	1	0	91	3	91
2019	Casual	81	6	4	9	0	0	87	9	32
2019	Student	63	22	6	3	6	0	84	9	32
2017	Indeterminate (permanent)	50	34	6	7	2	0	84	10	617
2017	Term	75	17	7	1	0	0	92	1	89
2017	Casual	76	19	5	0	0	0	95	0	21
2017	Student	69	8	15	8	0	0	77	8	13
2014	Indeterminate (permanent)	46	35	9	8	2	0	81	10	650
2014	Term	74	15	5	5	1	1	89	6	123
2014	Casual	75	15	3	3	4	0	90	7	27
2014	Student	80	20	0	0	0	0	100	0	15
2011	Indeterminate (permanent)	49	33	7	8	4	1	82	11	726
2011	Term	69	22	3	3	3	0	91	6	70
2011	Casual	93	0	0	7	0	0	93	7	10
2008	Indeterminate (permanent)	46	31	8	10	4	1	77	15	760
2008	Term	81	7	6	4	2	0	88	6	48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	35	6	6	2	0	0	85	8	665
2019	Term	50	38	4	7	1	0	0	88	7	91
2019	Casual	57	37	6	0	0	0	0	94	0	32
2019	Student	50	41	0	9	0	0	0	91	9	32
2017	Indeterminate (permanent)	46	37	8	6	3	0	0	83	9	616
2017	Term	49	43	2	6	0	0	0	92	6	89
2017	Casual	58	32	0	10	0	0	0	90	10	21
2017	Student	58	25	0	8	0	0	9	91	9	12
2014	Indeterminate (permanent)	42	42	6	7	3	0	0	84	10	649
2014	Term	49	36	10	4	1	0	0	85	5	123
2014	Casual	40	50	7	4	0	0	0	89	4	27
2014	Student	67	33	0	0	0	0	0	100	0	15
2011	Indeterminate (permanent)	42	40	8	7	3	0	0	82	10	724
2011	Term	36	38	15	7	3	2	0	75	10	70
2011	Casual	89	11	0	0	0	0	0	100	0	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	44	10	10	2	0	0	78	12	664
2019	Term	26	46	14	11	3	0	0	72	14	91
2019	Casual	61	25	8	6	0	0	0	86	6	32
2019	Student	38	38	9	13	3	0	0	75	16	32
2018	Indeterminate (permanent)	29	49	12	8	2	0	0	79	10	572
2018	Term	32	56	4	7	2	0	0	87	9	52
2018	Casual	41	35	9	15	0	0	0	76	15	12
2017	Indeterminate (permanent)	30	42	12	11	4	0	0	73	15	615
2017	Term	41	44	6	7	2	0	1	85	9	89
2017	Casual	44	51	5	0	0	0	0	95	0	21
2017	Student	31	62	8	0	0	0	0	92	0	13
2014	Indeterminate (permanent)	26	43	13	13	5	0	0	68	18	650
2014	Term	41	37	6	13	2	0	2	79	15	123
2014	Casual	22	53	3	11	4	0	7	81	15	27
2014	Student	53	27	7	13	0	0	0	80	13	15
2011	Indeterminate (permanent)	23	43	14	13	7	0	1	66	19	725
2011	Term	28	41	14	16	0	2	0	70	16	70
2011	Casual	52	22	18	0	0	0	9	81	0	10
2008	Indeterminate (permanent)	26	43	14	11	4	0	1	70	15	762
2008	Term	23	47	16	7	4	2	0	72	12	48

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	35	7	5	1	87	6	661
2019	Term	47	34	10	9	0	81	9	91
2019	Casual	68	32	0	0	0	100	0	32
2019	Student	50	28	9	13	0	78	13	32
2017	Indeterminate (permanent)	45	42	7	5	1	88	6	615
2017	Term	55	33	9	3	0	87	3	89
2017	Casual	49	46	0	5	0	95	5	21
2017	Student	46	46	8	0	0	92	0	13
2014	Indeterminate (permanent)	40	42	11	4	2	83	6	650
2014	Term	50	36	9	6	0	85	6	123
2014	Casual	67	26	4	4	0	93	4	27
2014	Student	73	20	7	0	0	93	0	15

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	30	9	7	3	1	1	81	10	665
2019	Term	58	23	11	5	0	2	1	84	5	91
2019	Casual	57	27	10	0	3	0	3	87	3	32
2019	Student	44	31	6	6	6	3	3	80	13	32
2018	Indeterminate (permanent)	46	35	10	5	3	1	0	82	8	573
2018	Term	56	32	7	3	3	0	0	88	6	51
2018	Casual	71	20	9	0	0	0	0	91	0	12
2017	Indeterminate (permanent)	45	34	10	6	4	0	1	80	10	616
2017	Term	57	24	10	6	1	1	1	83	7	89
2017	Casual	58	27	5	0	0	5	5	94	0	21
2017	Student	61	23	8	0	0	0	8	92	0	13
2014	Indeterminate (permanent)	37	37	13	7	5	0	1	75	12	649
2014	Term	41	30	14	9	4	2	1	73	13	123
2014	Casual	60	32	8	0	0	0	0	92	0	27
2014	Student	47	7	33	7	0	7	0	57	7	15
2011	Indeterminate (permanent)	36	37	13	8	5	1	1	74	13	728
2011	Term	25	34	17	13	8	3	1	61	22	70
2011	Casual	52	22	20	0	7	0	0	73	7	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	40	11	5	2	81	8	666
2019	Term	52	31	8	5	3	84	9	91
2019	Casual	62	31	8	0	0	92	0	32
2019	Student	44	34	13	3	6	78	9	32
2018	Indeterminate (permanent)	40	40	11	6	2	80	9	570
2018	Term	46	46	6	2	0	93	2	52
2018	Student	73	27	0	0	0	100	0	11
2017	Indeterminate (permanent)	38	44	10	5	2	83	7	617
2017	Term	40	46	4	7	2	86	9	89
2017	Casual	53	33	9	0	5	85	5	21
2017	Student	69	23	0	8	0	92	8	13
2014	Indeterminate (permanent)	31	46	13	6	3	78	9	649
2014	Term	29	39	12	11	8	68	19	123
2014	Casual	55	21	12	7	5	76	12	27
2014	Student	27	47	13	0	13	73	13	15
2011	Indeterminate (permanent)	29	41	13	9	7	71	16	726
2011	Term	25	43	10	10	12	68	22	70
2011	Casual	41	20	11	28	0	61	28	10
2008	Indeterminate (permanent)	38	39	12	7	4	78	11	757
2008	Term	42	40	4	11	2	82	14	48

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	40	13	8	7	0	0	72	15	666
2019	Term	48	35	15	2	0	1	0	83	2	91
2019	Casual	58	33	9	0	0	0	0	91	0	32
2019	Student	31	50	3	6	9	0	0	81	16	32
2018	Indeterminate (permanent)	30	35	16	11	7	1	0	66	18	573
2018	Term	39	45	6	7	3	0	0	84	10	51
2018	Casual	63	28	9	0	0	0	0	91	0	12
2017	Indeterminate (permanent)	26	37	16	12	9	1	0	63	21	616
2017	Term	38	38	17	2	3	0	1	77	6	89
2017	Casual	47	43	5	0	5	0	0	90	5	21
2017	Student	69	23	8	0	0	0	0	92	0	13
2014	Indeterminate (permanent)	22	38	18	13	8	1	0	61	21	650
2014	Term	29	37	15	9	7	0	2	68	17	123
2014	Casual	59	18	13	10	0	0	0	76	10	27
2014	Student	40	40	7	7	7	0	0	80	13	15
2011	Indeterminate (permanent)	19	38	16	16	12	0	0	56	28	728
2011	Term	21	33	14	22	10	0	0	54	32	70
2011	Casual	30	41	11	0	18	0	0	72	18	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	43	9	8	2	0	81	10	663
2019	Term	44	36	13	5	1	1	81	6	91
2019	Casual	47	44	2	3	0	3	95	3	32
2019	Student	42	29	10	16	3	0	71	19	31
2018	Indeterminate (permanent)	34	44	12	6	4	0	78	10	572
2018	Term	49	41	8	2	0	0	90	2	52
2018	Casual	55	24	21	0	0	0	79	0	12
2017	Indeterminate (permanent)	30	46	12	8	3	0	77	11	616
2017	Term	42	47	6	4	1	0	89	5	89
2017	Casual	35	56	0	5	0	5	95	5	21
2017	Student	31	54	8	8	0	0	85	8	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	40	7	3	1	0	0	89	4	665
2019	Term	59	34	3	3	0	1	0	94	3	91
2019	Casual	74	20	6	0	0	0	0	94	0	32
2019	Student	56	34	3	3	3	0	0	91	6	32
2018	Indeterminate (permanent)	49	39	7	3	1	0	0	89	4	573
2018	Term	63	27	5	3	2	0	0	90	5	52
2018	Casual	52	36	12	0	0	0	0	88	0	12
2017	Indeterminate (permanent)	41	42	9	4	2	1	0	84	7	617
2017	Term	58	32	8	1	1	0	0	90	2	89
2017	Casual	59	32	5	0	0	0	5	95	0	21
2017	Student	46	38	8	8	0	0	0	84	8	13
2014	Indeterminate (permanent)	39	44	10	5	1	1	0	84	6	650
2014	Term	47	43	5	3	3	0	0	89	6	123
2014	Casual	54	39	7	0	0	0	0	93	0	27
2014	Student	40	20	13	13	7	7	0	64	21	15
2011	Indeterminate (permanent)	30	38	15	9	7	1	0	69	16	726
2011	Term	31	40	12	10	6	0	0	71	17	70
2011	Casual	48	30	0	11	0	11	0	88	12	10
2008	Indeterminate (permanent)	44	36	10	6	3	1	0	81	9	762
2008	Term	54	33	11	2	0	0	0	87	2	48

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	37	13	8	5	0	73	14	666
2019	Term	47	37	11	3	0	1	85	3	91
2019	Casual	60	31	3	3	0	4	95	3	32
2019	Student	34	44	3	13	6	0	78	19	32
2018	Indeterminate (permanent)	31	42	13	8	6	0	73	14	571
2018	Term	41	43	12	0	4	0	83	4	52
2018	Casual	48	52	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	30	37	15	10	7	1	67	18	617
2017	Term	43	26	21	5	6	0	69	10	89
2017	Casual	41	54	0	5	0	0	95	5	20
2017	Student	54	46	0	0	0	0	100	0	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	34	9	2	1	88	3	663
2019	Term	59	26	13	1	1	85	2	89
2019	Casual	71	23	6	0	0	94	0	32
2019	Student	41	38	22	0	0	78	0	32
2018	Indeterminate (permanent)	54	33	9	3	1	87	3	569
2018	Term	61	32	8	0	0	92	0	52
2018	Casual	64	28	8	0	0	92	0	12
2017	Indeterminate (permanent)	52	36	8	3	1	88	4	617
2017	Term	59	30	8	1	1	90	2	88
2017	Casual	62	33	5	0	0	95	0	21
2017	Student	77	23	0	0	0	100	0	13
2014	Indeterminate (permanent)	58	32	8	1	1	90	2	648
2014	Term	58	30	6	5	2	88	6	123
2014	Casual	59	33	4	0	5	92	5	27
2014	Student	47	33	7	7	7	80	13	15
2011	Indeterminate (permanent)	53	33	8	4	1	86	6	727
2011	Term	50	27	18	3	2	77	5	70
2011	Casual	37	41	22	0	0	78	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	37	12	10	6	0	0	73	16	665
2019	Term	40	40	14	3	1	1	1	82	4	91
2019	Casual	55	25	15	3	3	0	0	80	6	32
2019	Student	35	29	26	6	3	0	0	65	10	31
2018	Indeterminate (permanent)	32	41	13	9	5	0	0	73	14	569
2018	Term	24	56	12	2	6	0	0	80	8	52
2018	Casual	36	36	28	0	0	0	0	72	0	12
2017	Indeterminate (permanent)	29	45	12	8	5	1	0	75	14	616
2017	Term	35	38	13	6	7	0	2	74	13	88
2017	Casual	39	37	15	9	0	0	0	76	9	21
2017	Student	38	31	31	0	0	0	0	69	0	13
2014	Indeterminate (permanent)	20	44	15	13	6	0	0	65	20	649
2014	Term	29	38	12	12	6	1	3	69	19	123
2014	Casual	28	46	15	10	0	0	0	74	10	27
2014	Student	33	27	13	20	0	0	7	64	21	15
2011	Indeterminate (permanent)	22	37	16	14	10	0	0	60	24	728
2011	Term	21	49	9	14	7	0	0	70	21	70
2011	Casual	30	32	22	0	7	0	9	69	8	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	35	14	5	5	0	0	76	11	667
2019	Term	43	32	21	5	0	0	0	75	5	91
2019	Casual	60	33	3	0	0	4	0	97	0	31
2019	Student	23	32	23	13	10	0	0	55	23	31
2018	Indeterminate (permanent)	36	37	16	6	5	0	0	73	11	567
2018	Term	40	37	16	4	4	0	0	76	8	52
2018	Casual	55	36	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	34	41	13	5	7	0	0	75	12	616
2017	Term	37	34	19	2	7	0	1	72	9	87
2017	Casual	29	52	5	5	0	5	5	90	5	21
2017	Student	69	8	16	0	0	0	8	83	0	13
2014	Indeterminate (permanent)	30	37	18	9	6	0	0	67	15	648
2014	Term	32	34	16	13	3	0	3	68	16	123
2014	Casual	31	47	14	8	0	0	0	78	8	27
2014	Student	53	20	13	0	13	0	0	73	13	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	43	11	10	2	0	1	78	11	662
2019	Term	42	39	14	4	0	0	2	82	4	91
2019	Casual	61	33	2	0	0	3	0	97	0	32
2019	Student	47	38	13	3	0	0	0	84	3	32
2018	Indeterminate (permanent)	31	46	13	7	3	0	0	77	10	567
2018	Term	37	40	17	4	2	0	0	77	6	52
2018	Casual	47	33	20	0	0	0	0	80	0	12
2017	Indeterminate (permanent)	29	45	14	8	4	0	0	74	12	616
2017	Term	45	32	14	3	2	1	2	80	6	88
2017	Casual	39	46	0	5	0	5	5	94	6	21
2017	Student	46	54	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	26	41	17	11	5	1	0	67	16	650
2014	Term	36	36	16	8	1	0	3	75	9	123
2014	Casual	38	51	12	0	0	0	0	88	0	27
2014	Student	40	33	13	7	7	0	0	73	13	15
2011	Indeterminate (permanent)	26	40	14	11	6	1	1	68	17	724
2011	Term	26	48	10	11	2	2	2	76	13	70
2011	Casual	82	11	0	7	0	0	0	93	7	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	40	9	5	1	0	85	6	664
2019	Term	54	29	12	3	1	1	83	4	91
2019	Casual	75	20	2	2	0	0	95	2	32
2019	Student	44	44	6	0	6	0	88	6	32
2018	Indeterminate (permanent)	45	39	10	4	2	0	84	6	573
2018	Term	49	45	6	0	0	0	94	0	51
2018	Casual	64	28	8	0	0	0	92	0	12
2017	Indeterminate (permanent)	41	42	10	5	1	0	84	6	615
2017	Term	51	39	7	2	1	0	90	3	88
2017	Casual	54	37	9	0	0	0	91	0	21
2017	Student	69	23	0	8	0	0	92	8	13
2014	Indeterminate (permanent)	41	41	12	4	2	0	82	6	650
2014	Term	46	30	11	9	3	0	76	13	122
2014	Casual	55	33	4	4	5	0	88	8	27
2014	Student	47	27	13	7	7	0	73	13	15
2011	Indeterminate (permanent)	34	44	9	8	4	0	79	12	727
2011	Term	37	43	9	5	6	0	81	11	70
2011	Casual	82	11	0	7	0	0	93	7	10
2008	Indeterminate (permanent)	42	41	7	6	3	0	84	9	762
2008	Term	49	40	5	4	2	0	89	6	48

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	32	13	6	3	0	2	78	9	661
2019	Term	72	23	2	3	0	0	0	95	3	91
2019	Casual	78	16	3	0	0	0	4	97	0	30
2019	Student	59	25	13	0	3	0	0	84	3	32
2018	Indeterminate (permanent)	43	34	13	7	3	1	1	78	9	575
2018	Term	64	30	2	3	0	0	0	94	3	52
2018	Casual	51	41	9	0	0	0	0	91	0	12
2017	Indeterminate (permanent)	45	35	11	5	3	0	1	81	8	617
2017	Term	63	29	6	0	0	1	0	93	0	89
2017	Casual	42	48	10	0	0	0	0	90	0	21
2017	Student	83	17	0	0	0	0	0	100	0	12
2014	Indeterminate (permanent)	37	37	16	6	3	0	1	76	8	650
2014	Term	69	22	7	1	0	1	0	92	1	123
2014	Casual	47	45	0	0	0	4	5	100	0	27
2014	Student	67	33	0	0	0	0	0	100	0	15
2011	Indeterminate (permanent)	34	33	18	9	5	0	2	68	14	726
2011	Term	45	32	14	4	0	0	4	81	4	70
2011	Casual	63	11	20	0	7	0	0	73	7	10
2008	Indeterminate (permanent)	24	33	23	12	7	0	1	57	19	759
2008	Term	43	42	8	4	0	2	0	87	4	48

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	19	39	26	9	1	0	35	25	667
2019	Term	2	10	33	24	27	3	1	53	13	91
2019	Casual	0	9	18	44	29	0	0	73	9	32
2019	Student	6	6	34	22	28	3	0	52	13	32
2018	Indeterminate (permanent)	4	22	44	21	8	1	1	29	27	575
2018	Term	2	7	34	33	21	2	0	56	9	52
2018	Casual	0	16	34	36	14	0	0	49	16	12
2017	Indeterminate (permanent)	8	22	40	20	7	1	2	28	31	616
2017	Term	2	18	28	23	23	2	3	48	22	88
2017	Casual	0	4	38	52	5	0	0	57	4	21
2017	Student	8	15	8	15	23	15	15	56	33	13
2014	Indeterminate (permanent)	14	30	34	14	5	1	2	20	45	650
2014	Term	5	20	30	18	18	1	8	39	28	123
2014	Casual	4	21	40	12	13	4	7	28	28	27
2014	Student	0	13	33	33	20	0	0	53	13	15
2011	Indeterminate (permanent)	29	34	24	8	4	1	2	12	63	726
2011	Term	28	12	30	10	12	4	5	24	44	69
2011	Casual	7	0	9	43	20	22	0	80	9	10
2008	Indeterminate (permanent)	12	33	33	13	5	1	2	19	47	762
2008	Term	4	19	43	19	11	0	4	31	24	48

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	12	27	33	18	4	1	54	18	664
2019	Term	0	6	19	33	36	6	1	74	6	89
2019	Casual	3	6	5	31	48	0	7	85	9	32
2019	Student	3	3	6	35	52	0	0	87	6	31
2018	Indeterminate (permanent)	5	12	36	30	13	3	1	45	18	572
2018	Term	2	4	31	37	26	0	0	63	5	52
2018	Casual	0	0	27	24	42	7	0	71	0	12
2017	Indeterminate (permanent)	7	15	34	26	12	4	2	40	23	615
2017	Term	4	8	21	23	31	8	4	61	15	88
2017	Casual	5	0	19	53	24	0	0	77	5	21
2017	Student	0	8	8	15	39	15	15	78	11	13
2014	Indeterminate (permanent)	17	29	34	11	5	2	2	17	48	649
2014	Term	8	14	31	18	17	6	6	39	25	122
2014	Casual	4	14	23	18	23	7	11	51	22	27
2014	Student	0	13	13	33	40	0	0	73	13	15
2011	Indeterminate (permanent)	32	26	25	9	5	2	1	14	60	726
2011	Term	20	19	32	10	11	7	2	23	42	69
2011	Casual	7	11	9	11	41	22	0	66	23	10
2008	Indeterminate (permanent)	15	25	31	16	9	2	2	26	41	758
2008	Term	2	23	43	9	16	0	7	27	27	47

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	20	35	19	10	2	2	31	33	666
2019	Term	3	13	20	22	32	7	2	59	18	91
2019	Casual	0	8	12	22	43	3	13	77	9	32
2019	Student	10	6	16	29	32	3	3	66	17	31
2018	Indeterminate (permanent)	10	23	37	19	7	3	2	27	34	573
2018	Term	2	16	21	34	17	8	2	57	20	52
2018	Casual	0	20	24	30	27	0	0	57	20	12
2017	Indeterminate (permanent)	13	21	34	17	8	3	4	27	36	615
2017	Term	4	9	26	18	28	7	8	54	15	86
2017	Casual	10	28	24	24	14	0	0	38	38	21
2017	Student	0	0	31	8	38	8	15	60	0	13
2014	Indeterminate (permanent)	26	31	23	10	5	2	3	16	60	650
2014	Term	8	14	18	13	25	7	15	49	27	121
2014	Casual	7	18	22	19	16	11	7	42	30	27
2014	Student	0	40	7	27	27	0	0	53	40	15
2011	Indeterminate (permanent)	25	26	27	11	5	3	4	17	54	726
2011	Term	19	13	18	15	20	6	9	41	38	69
2011	Casual	0	7	22	20	22	30	0	59	10	10
2008	Indeterminate (permanent)	15	25	28	17	7	4	4	26	44	761
2008	Term	14	11	30	21	14	2	7	39	27	48

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	4	13	31	35	15	0	2	51	17	665
2019	Term	1	5	11	33	46	2	1	82	7	91
2019	Casual	0	2	5	20	68	0	3	92	3	32
2019	Student	0	3	13	34	50	0	0	84	3	32
2018	Indeterminate (permanent)	2	13	34	35	14	1	2	51	15	569
2018	Term	0	4	13	34	46	2	0	83	4	51
2018	Casual	0	9	31	39	22	0	0	60	9	12
2017	Indeterminate (permanent)	6	15	31	30	13	1	3	45	22	610
2017	Term	0	1	24	29	40	2	3	73	1	86
2017	Casual	0	10	15	23	52	0	0	75	10	21
2017	Student	0	0	15	8	54	8	15	80	0	13
2014	Indeterminate (permanent)	9	18	35	24	10	2	3	35	28	646
2014	Term	2	7	21	28	28	4	9	65	10	122
2014	Casual	0	7	23	33	18	8	11	63	9	27
2014	Student	0	7	7	27	60	0	0	87	7	15
2011	Indeterminate (permanent)	14	18	34	20	9	2	5	31	33	724
2011	Term	15	13	20	22	21	6	4	47	31	68
2011	Casual	0	0	7	11	63	20	0	91	0	10
2008	Indeterminate (permanent)	8	21	34	25	8	1	3	35	30	760
2008	Term	2	6	33	31	22	0	7	57	9	48

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	20	32	21	12	1	1	34	33	664
2019	Term	2	6	16	24	46	3	3	75	8	91
2019	Casual	0	0	19	24	50	0	7	79	0	32
2019	Student	6	0	10	26	52	6	0	83	7	31
2018	Indeterminate (permanent)	13	25	34	20	6	1	2	26	39	573
2018	Term	3	7	28	20	40	2	0	61	11	52
2018	Casual	7	0	27	27	30	0	8	63	8	12
2017	Indeterminate (permanent)	18	22	35	13	8	1	3	22	41	616
2017	Term	2	2	19	27	38	4	7	73	5	86
2017	Casual	5	5	19	33	34	0	5	70	10	21
2017	Student	0	8	0	23	46	8	15	90	10	13
2014	Indeterminate (permanent)	21	30	28	12	6	1	2	18	52	650
2014	Term	10	8	24	18	26	3	12	51	21	122
2014	Casual	4	11	21	27	19	12	7	57	18	27
2014	Student	0	13	33	13	20	7	13	42	17	15
2011	Indeterminate (permanent)	29	28	24	11	5	1	3	17	59	727
2011	Term	11	16	31	14	15	7	6	34	31	69
2011	Casual	0	0	16	22	52	11	0	82	0	10
2008	Indeterminate (permanent)	22	32	24	12	6	0	3	19	56	761
2008	Term	4	21	35	19	15	2	4	37	26	48

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	7	15	28	28	17	3	2	48	23	662
2019	Term	1	9	27	16	39	5	2	59	11	91
2019	Casual	0	6	27	18	28	6	16	58	7	32
2019	Student	6	6	13	25	31	13	6	69	15	32
2018	Indeterminate (permanent)	7	17	29	30	11	3	1	44	26	574
2018	Term	4	6	33	24	22	7	4	52	11	52
2018	Casual	0	12	7	16	57	0	8	79	13	12
2017	Indeterminate (permanent)	8	16	28	29	13	3	4	45	26	616
2017	Term	3	12	22	26	23	9	5	57	17	87
2017	Casual	0	15	19	28	29	9	0	62	17	21
2017	Student	0	0	8	15	46	15	15	89	0	13
2014	Indeterminate (permanent)	11	19	30	22	10	3	5	35	33	650
2014	Term	9	10	22	23	19	8	9	51	23	122
2014	Casual	4	4	15	28	27	11	11	72	9	26
2014	Student	13	7	27	20	27	0	7	50	21	15
2011	Indeterminate (permanent)	14	20	26	20	11	3	6	34	37	725
2011	Term	7	17	26	17	19	10	4	42	28	69
2011	Casual	0	7	22	9	22	41	0	52	12	10
2008	Indeterminate (permanent)	15	24	29	16	10	3	3	27	42	760
2008	Term	6	22	33	10	15	4	11	29	33	48

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	21	36	21	9	2	2	31	33	663
2019	Term	4	14	27	17	31	4	2	51	20	91
2019	Casual	0	5	11	18	53	0	13	82	6	32
2019	Student	9	3	25	22	41	0	0	63	13	32
2018	Indeterminate (permanent)	10	21	37	21	7	3	1	29	32	574
2018	Term	2	18	28	18	29	3	3	50	21	51
2018	Casual	0	0	27	27	38	0	8	71	0	12
2017	Indeterminate (permanent)	12	20	40	16	6	4	2	24	34	616
2017	Term	2	11	22	25	27	6	7	60	15	87
2017	Casual	5	19	38	19	19	0	0	38	24	21
2017	Student	0	8	16	15	23	23	15	62	12	13
2014	Indeterminate (permanent)	20	25	32	11	6	3	2	18	48	649
2014	Term	8	10	18	22	24	8	9	56	22	123
2014	Casual	4	11	37	19	20	7	4	43	16	27
2014	Student	0	7	53	13	20	7	0	36	7	15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	20	40	20	9	0	1	29	30	665
2019	Term	3	14	49	20	12	1	1	32	18	91
2019	Casual	0	7	39	18	33	3	0	53	7	32
2019	Student	9	9	44	16	19	3	0	35	19	32

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	24	5	5	1	0	0	88	7	667
2019	Term	79	15	3	3	0	0	0	94	3	89
2019	Casual	86	8	0	3	0	0	4	97	3	32
2019	Student	72	16	6	3	3	0	0	88	6	32
2017	Indeterminate (permanent)	58	29	4	6	1	0	1	88	8	617
2017	Term	73	20	1	1	2	0	2	95	4	89
2017	Casual	54	42	0	0	0	0	5	100	0	21
2017	Student	69	23	0	0	0	8	0	100	0	13
2014	Indeterminate (permanent)	63	24	5	6	2	0	1	87	8	649
2014	Term	71	19	3	2	1	0	3	92	4	123
2014	Casual	86	11	0	0	0	0	4	100	0	27
2014	Student	67	33	0	0	0	0	0	100	0	15
2011	Indeterminate (permanent)	61	27	5	4	3	0	0	88	7	724
2011	Term	68	23	3	3	0	2	2	94	3	70
2011	Casual	93	7	0	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	62	22	5	6	3	0	1	85	10	762
2008	Term	78	10	6	6	0	0	0	88	6	48

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	33	15	8	5	7	4	69	14	664
2019	Term	39	23	12	3	3	14	6	78	8	91
2019	Casual	52	21	14	0	3	2	7	81	3	32
2019	Student	31	19	6	3	9	13	19	73	18	32
2018	Indeterminate (permanent)	23	36	18	11	4	5	2	64	16	570
2018	Term	34	42	8	8	2	6	0	80	11	52
2018	Casual	48	23	8	0	12	9	0	78	13	12
2017	Indeterminate (permanent)	23	35	17	8	7	6	4	65	17	617
2017	Term	32	28	13	2	8	9	9	72	12	89
2017	Casual	33	24	9	10	0	9	15	75	13	21
2017	Student	31	15	8	0	0	23	23	86	0	13
2014	Indeterminate (permanent)	29	33	14	8	6	4	5	68	16	647
2014	Term	37	24	13	5	10	9	3	69	17	123
2014	Casual	41	33	12	0	0	7	7	86	0	27
2014	Student	20	33	7	0	0	13	27	89	0	15

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	34	7	6	6	1	82	11	665
2019	Term	61	25	4	8	1	0	87	9	91
2019	Casual	59	31	11	0	0	0	89	0	32
2019	Student	56	19	3	9	9	3	77	19	32
2018	Indeterminate (permanent)	44	34	8	9	4	1	80	13	569
2018	Term	52	27	11	8	0	2	81	8	52
2018	Casual	68	23	0	0	0	9	100	0	12
2017	Indeterminate (permanent)	44	34	9	6	5	1	79	12	617
2017	Term	50	28	10	7	3	2	79	10	89
2017	Casual	58	37	5	0	0	0	95	0	21
2017	Student	69	23	8	0	0	0	92	0	13
2014	Indeterminate (permanent)	45	31	8	9	6	1	77	15	649
2014	Term	47	28	10	7	6	2	77	13	123
2014	Casual	62	30	8	0	0	0	92	0	27
2014	Student	60	13	20	7	0	0	73	7	15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	35	7	6	2	0	85	8	663
2019	Term	65	30	4	1	0	0	95	1	90
2019	Casual	65	27	5	3	0	0	92	3	32
2019	Student	59	22	3	16	0	0	81	16	32
2018	Indeterminate (permanent)	47	38	9	4	2	0	85	6	570
2018	Term	58	31	6	3	2	0	88	6	52
2018	Casual	77	23	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	43	41	6	6	3	0	85	9	617
2017	Term	52	28	14	6	0	0	80	6	89
2017	Casual	62	38	0	0	0	0	100	0	21
2017	Student	69	31	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	44	41	9	4	2	0	85	6	649
2014	Term	43	35	8	13	1	1	78	14	123
2014	Casual	73	23	3	0	0	0	97	0	27
2014	Student	64	36	0	0	0	0	100	0	14

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	39	12	4	2	1	0	81	6	663
2019	Term	55	32	9	2	0	1	0	89	2	91
2019	Casual	66	25	4	6	0	0	0	91	6	31
2019	Student	47	28	13	9	0	3	0	77	10	32
2018	Indeterminate (permanent)	37	45	11	4	1	1	1	84	5	572
2018	Term	41	44	11	0	0	5	0	89	0	52
2018	Casual	64	28	8	0	0	0	0	92	0	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	26	11	3	4	1	4	80	8	662
2019	Term	43	28	13	2	1	3	10	81	3	91
2019	Casual	46	24	17	0	0	0	14	81	0	31
2019	Student	44	28	13	6	3	0	6	77	10	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	32	13	5	5	0	1	76	11	664
2019	Term	40	38	17	4	1	0	1	79	5	91
2019	Casual	60	25	3	9	0	0	4	88	9	31
2019	Student	38	38	9	6	6	0	3	77	13	32
2018	Indeterminate (permanent)	44	35	12	6	3	0	0	79	9	574
2018	Term	38	40	12	6	2	2	0	79	9	52
2018	Casual	28	63	9	0	0	0	0	91	0	12
2017	Indeterminate (permanent)	37	40	12	5	4	1	0	78	9	617
2017	Term	45	36	9	5	4	1	0	82	9	89
2017	Casual	43	47	0	10	0	0	0	90	10	21
2017	Student	85	8	8	0	0	0	0	92	0	13
2014	Indeterminate (permanent)	37	34	15	8	4	0	1	72	13	650
2014	Term	41	30	14	8	6	0	1	73	13	123
2014	Casual	45	17	17	0	7	4	11	72	8	27
2014	Student	47	33	7	7	7	0	0	80	13	15
2011	Indeterminate (permanent)	34	36	13	9	7	0	0	71	15	725
2011	Term	28	37	14	12	6	2	1	67	19	70
2011	Casual	41	30	22	7	0	0	0	72	7	10
2008	Indeterminate (permanent)	33	33	15	11	7	0	1	67	18	762
2008	Term	32	31	12	17	9	0	0	63	26	48

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	28	11	5	4	2	0	80	8	665
2019	Term	61	23	10	2	2	1	0	85	4	91
2019	Casual	65	29	3	3	0	0	0	94	3	31
2019	Student	56	28	6	9	0	0	0	84	9	32
2018	Indeterminate (permanent)	52	29	10	3	3	1	1	83	6	574
2018	Term	58	18	14	2	2	4	0	80	5	52
2018	Casual	48	52	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	44	37	9	5	3	2	0	83	8	614
2017	Term	60	24	8	5	0	3	0	87	5	89
2017	Casual	57	33	5	0	0	0	5	95	0	21
2017	Student	69	23	0	0	0	8	0	100	0	13
2014	Indeterminate (permanent)	41	35	12	6	3	2	1	78	9	650
2014	Term	51	24	14	4	3	4	0	79	6	123
2014	Casual	70	18	0	0	0	8	4	100	0	27
2014	Student	53	33	7	0	7	0	0	87	7	15
2011	Indeterminate (permanent)	42	30	14	7	4	2	0	74	11	725
2011	Term	40	23	16	11	6	3	1	66	18	70
2011	Casual	61	18	11	0	0	0	11	88	0	10
2008	Indeterminate (permanent)	41	32	13	7	5	2	1	75	12	762
2008	Term	49	26	10	11	2	2	0	77	13	48

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	29	10	7	4	0	1	78	12	665
2019	Term	63	29	4	3	1	0	0	92	4	91
2019	Casual	68	18	11	0	3	0	0	85	3	31
2019	Student	50	22	13	9	3	0	3	74	13	32
2018	Indeterminate (permanent)	49	31	10	8	3	0	0	80	11	572
2018	Term	52	34	8	2	5	0	0	86	7	52
2018	Casual	48	40	12	0	0	0	0	88	0	12
2017	Indeterminate (permanent)	42	38	9	6	5	1	0	80	11	617
2017	Term	50	33	5	9	3	0	0	83	13	89
2017	Casual	51	29	5	10	0	5	0	84	10	21
2017	Student	54	31	8	0	0	0	8	92	0	13
2014	Indeterminate (permanent)	42	33	12	9	4	1	0	75	13	649
2014	Term	51	28	9	7	4	1	0	80	11	123
2014	Casual	59	26	0	4	3	5	4	92	8	27
2014	Student	53	20	20	0	7	0	0	73	7	15
2011	Indeterminate (permanent)	37	35	10	9	7	1	0	73	16	724
2011	Term	35	36	12	10	4	2	0	72	15	70
2011	Casual	61	22	0	18	0	0	0	82	18	10
2008	Indeterminate (permanent)	38	35	11	10	6	0	1	74	16	761
2008	Term	40	26	15	12	4	2	0	68	17	48

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	13	2	2	1	0	0	95	3	662
2019	Term	89	8	1	1	0	0	0	98	1	90
2019	Casual	87	9	0	4	0	0	0	96	4	29
2019	Student	78	19	3	0	0	0	0	97	0	32
2017	Indeterminate (permanent)	78	18	2	2	0	0	0	96	2	614
2017	Term	85	12	1	1	0	0	0	98	1	88
2017	Casual	76	24	0	0	0	0	0	100	0	21
2017	Student	100	0	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	82	14	2	1	0	0	0	97	1	649
2014	Term	80	13	3	2	1	0	1	94	3	122
2014	Casual	96	0	0	0	0	0	4	100	0	27
2014	Student	80	20	0	0	0	0	0	100	0	15
2011	Indeterminate (permanent)	80	15	2	1	1	0	0	96	2	724
2011	Term	77	17	2	1	0	2	2	97	1	70
2011	Casual	100	0	0	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	82	12	2	2	1	0	1	95	4	762
2008	Term	90	4	4	2	0	0	0	94	2	48

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	24	5	4	4	2	3	87	8	666
2019	Term	64	17	5	1	2	2	7	91	3	91
2019	Casual	63	17	4	0	3	0	13	92	4	31
2019	Student	50	13	9	9	3	0	16	74	15	32
2017	Indeterminate (permanent)	51	27	6	4	4	5	3	85	8	615
2017	Term	57	17	5	3	5	4	9	85	9	89
2017	Casual	63	28	5	0	0	4	0	95	0	21
2017	Student	46	23	8	0	0	8	16	90	0	13
2014	Indeterminate (permanent)	54	23	7	5	4	4	4	83	9	650
2014	Term	43	15	6	5	13	7	12	71	22	123
2014	Casual	62	15	4	0	7	4	8	88	8	27
2014	Student	53	0	13	0	0	0	33	80	0	15
2011	Indeterminate (permanent)	50	29	7	5	4	2	3	83	9	726
2011	Term	41	15	3	4	26	6	5	62	34	70
2011	Casual	52	28	11	9	0	0	0	80	9	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	62	21	9	3	3	1	85	6	666
2019	Term	70	18	7	2	0	2	90	2	91
2019	Casual	80	17	3	0	0	0	97	0	31
2019	Student	63	22	9	0	3	3	87	3	32
2018	Indeterminate (permanent)	56	28	9	3	2	1	85	5	572
2018	Term	69	20	4	4	2	0	89	7	52
2018	Casual	55	28	8	8	0	0	84	8	12
2017	Indeterminate (permanent)	56	26	9	4	3	2	85	7	617
2017	Term	60	20	10	6	2	1	82	8	89
2017	Casual	72	28	0	0	0	0	100	0	21
2017	Student	69	23	8	0	0	0	92	0	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	27	9	6	5	0	80	11	661
2019	Term	63	30	5	2	0	0	93	2	91
2019	Casual	69	28	0	3	0	0	97	3	31
2019	Student	44	38	16	3	0	0	81	3	32
2018	Indeterminate (permanent)	51	29	9	7	3	0	81	10	575
2018	Term	59	25	11	5	0	0	84	5	52
2018	Casual	55	37	8	0	0	0	92	0	12
2017	Indeterminate (permanent)	49	33	9	5	4	0	82	9	617
2017	Term	55	30	7	6	2	0	85	8	89
2017	Casual	74	20	5	0	0	0	95	0	20
2017	Student	77	23	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	47	30	11	7	4	1	78	11	649
2014	Term	52	29	7	7	5	0	81	12	123
2014	Casual	74	12	0	7	4	4	89	11	27
2014	Student	60	13	20	0	7	0	73	7	15

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	36	17	8	4	9	0	68	13	660
2019	Term	45	28	8	1	0	17	0	88	1	90
2019	Casual	63	18	8	0	0	10	0	91	0	31
2019	Student	53	28	6	6	0	6	0	87	7	32
2018	Indeterminate (permanent)	24	37	18	9	5	8	0	66	15	574
2018	Term	47	33	11	0	2	8	0	86	2	52
2018	Casual	50	34	0	0	0	16	0	100	0	12
2017	Indeterminate (permanent)	21	36	18	8	8	9	0	63	18	617
2017	Term	39	36	13	3	2	5	1	80	6	89
2017	Casual	43	29	5	0	0	24	0	94	0	21
2017	Student	46	38	0	0	0	15	0	100	0	13
2014	Indeterminate (permanent)	11	34	22	14	8	10	0	50	25	650
2014	Term	28	38	8	7	1	17	3	81	9	123
2014	Casual	48	19	8	0	0	21	4	89	0	27
2014	Student	40	27	7	0	0	27	0	91	0	15
2011	Indeterminate (permanent)	8	22	23	16	19	12	0	34	40	724
2011	Term	23	17	23	15	3	16	3	49	22	70
2011	Casual	52	30	11	0	7	0	0	82	7	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	39	19	9	6	3	0	65	15	661
2019	Term	43	29	15	2	0	11	0	82	2	91
2019	Casual	63	26	8	3	0	0	0	89	3	31
2019	Student	47	28	6	13	0	6	0	80	13	32
2018	Indeterminate (permanent)	25	37	17	12	7	2	0	64	19	571
2018	Term	44	40	11	0	2	4	0	87	2	52
2018	Casual	35	48	8	9	0	0	0	83	9	11
2017	Indeterminate (permanent)	19	36	21	12	8	4	0	58	21	617
2017	Term	37	36	13	7	1	7	0	78	8	89
2017	Casual	33	20	23	5	0	19	0	65	6	21
2017	Student	54	31	8	0	0	8	0	92	0	13
2014	Indeterminate (permanent)	10	31	22	20	13	4	0	43	34	650
2014	Term	31	30	18	5	2	13	1	70	9	123
2014	Casual	37	26	19	3	0	11	4	74	4	27
2014	Student	33	27	13	0	7	20	0	75	8	15
2011	Indeterminate (permanent)	8	18	19	18	34	3	0	26	54	725
2011	Term	17	24	20	19	14	4	1	44	35	69
2011	Casual	41	30	11	0	18	0	0	72	18	10
2008	Indeterminate (permanent)	15	29	19	18	16	3	0	46	35	763
2008	Term	31	26	18	19	4	2	0	58	23	48

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	35	24	11	6	7	0	55	18	661
2019	Term	31	33	17	4	0	15	0	75	5	89
2019	Casual	44	18	13	6	0	20	0	76	7	31
2019	Student	38	34	9	3	6	9	0	79	10	32
2018	Indeterminate (permanent)	15	36	22	14	7	6	0	54	23	570
2018	Term	30	39	16	4	2	9	2	77	6	52
2018	Casual	34	34	0	8	0	24	0	90	10	12
2017	Indeterminate (permanent)	13	33	23	13	9	8	0	50	24	616
2017	Term	35	31	13	9	1	9	2	75	11	89
2017	Casual	18	25	18	10	0	24	5	61	14	21
2017	Student	39	23	8	0	0	23	8	89	0	13
2014	Indeterminate (permanent)	6	26	25	20	14	8	0	35	38	650
2014	Term	25	26	16	11	3	18	1	63	17	122
2014	Casual	34	22	26	7	0	7	4	63	8	27
2014	Student	47	13	13	0	7	20	0	75	8	15
2011	Indeterminate (permanent)	4	19	18	22	30	6	0	25	56	728
2011	Term	11	24	19	17	21	9	0	38	42	70
2011	Casual	30	20	0	22	7	11	11	64	36	10
2008	Indeterminate (permanent)	6	26	23	22	17	6	0	34	41	762
2008	Term	18	29	21	25	2	5	0	50	28	48

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	38	20	15	8	3	0	56	23	661
2019	Term	34	42	12	4	2	7	0	81	6	91
2019	Casual	41	33	17	3	0	6	0	79	3	31
2019	Student	41	22	3	9	6	16	3	77	19	32
2018	Indeterminate (permanent)	17	36	22	14	11	1	0	53	24	573
2018	Term	37	43	12	4	0	4	0	84	4	52
2018	Casual	25	19	24	0	0	32	0	65	0	12
2017	Indeterminate (permanent)	13	39	21	13	10	4	0	54	24	614
2017	Term	30	36	13	14	3	3	0	68	18	89
2017	Casual	29	20	14	14	0	18	4	63	19	21
2017	Student	54	23	8	0	0	15	0	91	0	13
2014	Indeterminate (permanent)	9	35	21	18	14	2	0	45	33	648
2014	Term	24	34	15	10	6	11	0	65	18	122
2014	Casual	22	37	23	14	0	4	0	62	15	27
2014	Student	33	27	13	0	7	20	0	75	8	15
2011	Indeterminate (permanent)	7	22	18	23	27	2	0	29	52	726
2011	Term	10	36	14	20	12	9	0	50	35	69
2011	Casual	41	52	0	0	7	0	0	93	7	10
2008	Indeterminate (permanent)	9	35	19	21	13	3	0	46	35	761
2008	Term	32	38	8	12	4	6	0	75	17	48

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	28	8	2	1	1	0	89	3	665
2019	Term	78	14	1	1	0	5	1	98	1	91
2019	Casual	61	22	0	0	0	10	6	100	0	31
2019	Student	81	13	0	3	0	3	0	97	3	32

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	49	11	5	2	2	0	82	7	664
2019	Term	49	40	6	2	0	2	0	91	2	91
2019	Casual	60	38	2	0	0	0	0	98	0	32
2019	Student	44	41	13	3	0	0	0	84	3	32
2018	Indeterminate (permanent)	31	45	15	7	1	1	0	77	8	568
2018	Term	48	44	8	0	0	0	0	92	0	52
2018	Student	55	18	27	0	0	0	0	73	0	11
2017	Indeterminate (permanent)	26	50	13	6	4	1	0	77	10	614
2017	Term	44	40	13	3	0	0	0	84	3	88
2017	Casual	46	44	0	0	0	10	0	100	0	20
2017	Student	46	31	8	0	0	15	0	91	0	13
2014	Indeterminate (permanent)	18	42	20	12	8	1	0	60	20	650
2014	Term	42	39	13	3	2	1	0	82	5	123
2014	Casual	30	42	20	0	0	4	4	78	0	27
2014	Student	33	27	13	7	7	13	0	69	15	15
2011	Indeterminate (permanent)	12	30	15	17	25	1	0	43	42	727
2011	Term	20	37	26	7	9	2	0	58	16	70

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	39	24	13	6	3	55	20	663
2019	Term	28	45	12	4	2	9	80	7	90
2019	Casual	39	46	3	8	0	4	89	8	32
2019	Student	28	31	16	9	9	6	63	20	32

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	39	16	10	5	5	1	67	16	665
2019	Term	42	31	8	9	3	6	1	78	13	91
2019	Casual	52	25	8	10	3	0	3	79	13	32
2019	Student	25	19	13	16	6	19	3	56	28	32
2018	Indeterminate (permanent)	24	40	16	10	5	3	1	67	16	572
2018	Term	40	23	21	3	2	10	0	70	6	52
2018	Casual	23	50	0	9	0	18	0	89	11	11
2017	Indeterminate (permanent)	24	41	12	10	6	5	1	70	17	616
2017	Term	41	27	14	8	3	7	0	73	12	88
2017	Casual	24	25	28	9	0	13	0	57	11	21
2017	Student	38	8	15	15	0	23	0	60	20	13
2014	Indeterminate (permanent)	27	40	16	7	6	3	1	69	14	650
2014	Term	34	29	11	10	5	11	2	71	17	122
2014	Casual	34	26	19	11	0	10	0	67	12	27
2014	Student	27	20	27	7	7	13	0	54	15	15
2011	Indeterminate (permanent)	22	36	14	9	9	8	2	64	20	727
2011	Term	27	28	13	13	7	9	4	63	23	70
2008	Indeterminate (permanent)	28	32	13	13	8	4	2	63	23	760
2008	Term	43	18	15	10	6	6	2	66	18	48

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	40	25	7	2	3	66	9	665
2019	Term	43	33	16	2	2	3	79	4	91
2019	Casual	53	23	21	3	0	0	76	3	32
2019	Student	41	34	9	9	3	3	77	13	32
2018	Indeterminate (permanent)	21	43	23	7	2	3	66	10	570
2018	Term	32	42	10	7	2	7	79	10	52

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	26	24	11	11	11	2	48	24	665
2019	Term	33	25	8	6	4	19	4	76	14	90
2019	Casual	42	24	14	6	0	10	5	77	7	32
2019	Student	31	22	13	3	6	16	9	71	13	32
2018	Indeterminate (permanent)	14	28	23	12	10	11	2	48	25	572
2018	Term	31	23	25	4	5	12	0	60	11	52
2017	Indeterminate (permanent)	15	24	21	13	12	12	3	45	30	615
2017	Term	26	28	8	7	12	14	6	67	23	88
2017	Casual	29	20	18	0	0	19	15	73	0	21
2017	Student	23	8	15	8	0	39	8	57	14	13
2014	Indeterminate (permanent)	9	21	22	19	15	12	2	35	39	649
2014	Term	18	23	13	16	7	20	3	52	30	122
2014	Casual	27	3	19	8	4	32	7	50	20	27
2014	Student	20	20	7	0	0	47	7	86	0	15
2011	Indeterminate (permanent)	8	18	20	17	19	17	2	32	44	725
2011	Term	16	25	6	20	14	17	1	50	43	70

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	39	17	11	8	3	0	63	19	665
2019	Term	47	22	8	11	2	10	0	77	14	90
2019	Casual	43	27	9	0	3	16	3	86	3	32
2019	Student	44	19	13	6	3	13	3	74	11	32
2018	Indeterminate (permanent)	19	41	20	10	7	2	0	61	18	572
2018	Term	42	33	7	9	6	2	0	77	16	52
2017	Indeterminate (permanent)	21	37	19	12	8	2	0	59	21	617
2017	Term	31	41	8	9	8	1	2	75	17	89
2017	Casual	24	34	9	10	10	14	0	67	23	21
2017	Student	54	15	8	0	0	23	0	90	0	13
2014	Indeterminate (permanent)	19	36	19	12	11	3	0	56	24	648
2014	Term	23	28	16	8	6	10	8	62	18	123
2014	Casual	33	22	4	8	4	23	7	78	17	27
2014	Student	47	27	7	7	7	7	0	79	14	15
2011	Indeterminate (permanent)	14	33	18	16	16	2	0	49	33	725
2011	Term	18	28	15	16	20	4	0	47	38	70
2011	Casual	63	9	22	0	7	0	0	72	7	10
2008	Indeterminate (permanent)	15	34	20	17	12	2	0	50	30	760
2008	Term	22	31	13	28	2	4	0	56	31	48

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	28	17	17	16	3	2	48	34	666
2019	Term	35	31	12	7	3	5	7	74	11	91
2019	Casual	36	21	13	7	3	4	16	72	11	32
2019	Student	34	16	13	16	6	6	9	59	26	32
2018	Indeterminate (permanent)	15	28	19	19	16	1	2	44	36	574
2018	Term	19	42	15	12	8	5	0	63	21	51
2017	Indeterminate (permanent)	12	25	18	21	20	3	1	38	43	617
2017	Term	16	34	19	16	8	3	4	53	26	89
2017	Casual	5	20	14	5	15	13	29	42	33	21
2017	Student	46	23	15	0	0	8	8	82	0	13
2014	Indeterminate (permanent)	12	22	21	16	23	3	3	37	41	649
2014	Term	20	24	13	12	16	6	10	51	33	123
2014	Casual	22	15	14	17	11	7	14	47	35	27
2014	Student	20	27	0	13	13	13	13	64	36	15
2011	Indeterminate (permanent)	10	24	19	19	26	1	2	34	46	725
2011	Term	9	15	12	26	30	4	3	26	61	70
2011	Casual	20	11	11	18	11	11	20	44	41	10
2008	Indeterminate (permanent)	11	24	18	21	23	1	1	36	46	760
2008	Term	16	31	9	15	14	9	6	55	34	48

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	21	10	5	3	1	3	82	8	667
2019	Term	65	18	3	4	2	1	7	89	7	91
2019	Casual	73	10	3	0	0	0	14	97	0	32
2019	Student	56	13	6	3	3	0	19	85	8	32

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	11	7	2	3	1	9	86	6	667
2019	Term	62	14	11	3	2	2	5	83	5	89
2019	Casual	42	14	13	3	0	0	27	78	5	32
2019	Student	53	9	3	3	6	0	25	83	13	32

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	23	12	5	2	2	2	80	8	666
2019	Term	60	18	12	1	0	6	3	86	1	91
2019	Casual	61	8	10	0	0	0	21	87	0	32
2019	Student	50	16	3	6	3	0	22	84	12	32

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	21	11	6	3	4	4	78	10	665
2019	Term	54	20	10	1	0	10	4	87	1	90
2019	Casual	52	9	14	0	0	0	25	82	0	31
2019	Student	50	16	0	6	3	3	22	88	13	32

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	16	9	4	5	4	4	80	10	663
2019	Term	57	17	8	5	3	7	3	82	9	90
2019	Casual	52	16	9	0	0	3	21	88	0	32
2019	Student	32	19	10	10	6	3	19	67	21	31

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	69	13	8	3	2	2	4	86	6	666
2019	Term	71	12	5	0	2	5	4	92	3	91
2019	Casual	64	6	3	0	0	3	24	96	0	32
2019	Student	69	3	3	3	0	3	19	92	4	32

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	80	7	3	1	2	2	4	93	4	662
2019	Term	80	6	3	1	0	6	3	95	1	91
2019	Casual	75	0	0	0	0	3	22	100	0	30
2019	Student	78	0	0	0	3	3	16	96	4	32

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	6	2	1	1	1	8	96	2	662
2019	Term	81	4	2	1	1	6	4	95	2	91
2019	Casual	62	7	0	0	0	0	30	100	0	31
2019	Student	71	3	3	0	0	0	23	96	0	31

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	42	19	8	4	5	0	68	12	664
2019	Term	33	41	17	2	2	5	0	78	4	91
2019	Casual	39	31	17	7	0	4	3	75	7	32
2019	Student	31	31	16	9	9	3	0	65	19	32
2018	Indeterminate (permanent)	19	44	22	6	5	3	1	66	11	572
2018	Term	36	35	14	8	2	6	0	75	10	52
2017	Indeterminate (permanent)	16	46	20	7	6	4	0	65	14	615
2017	Term	32	35	15	10	2	3	1	71	13	89
2017	Casual	19	62	19	0	0	0	0	81	0	21
2017	Student	54	23	8	0	0	8	8	90	0	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	44	12	5	2	3	0	80	7	665
2019	Term	53	36	4	3	2	1	0	90	5	91
2019	Casual	62	32	6	0	0	0	0	94	0	31
2019	Student	50	31	6	9	3	0	0	81	13	32
2018	Indeterminate (permanent)	36	45	12	4	1	2	0	83	5	572
2018	Term	50	36	9	2	0	2	0	89	2	52
2018	Casual	62	38	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	28	50	14	3	3	3	0	80	6	615
2017	Term	47	39	5	6	1	1	1	89	7	89
2017	Casual	39	51	9	0	0	0	0	91	0	21
2017	Student	62	38	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	27	43	18	5	3	5	0	74	8	650
2014	Term	50	30	12	3	3	3	0	82	5	122
2014	Casual	56	33	3	0	4	4	0	93	4	27
2014	Student	73	20	7	0	0	0	0	93	0	15
2011	Indeterminate (permanent)	17	32	20	12	12	7	0	53	25	725
2011	Term	29	35	14	9	9	4	0	66	19	70
2011	Casual	82	0	11	7	0	0	0	82	7	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	38	15	3	2	5	1	80	5	664
2019	Term	48	30	10	4	1	7	0	84	6	91
2019	Casual	50	17	19	3	0	11	0	75	3	32
2019	Student	44	22	13	6	3	9	3	75	11	32
2018	Indeterminate (permanent)	33	44	15	3	1	3	0	80	5	572
2018	Term	47	33	10	5	2	2	0	82	7	52
2018	Casual	45	46	0	0	0	9	0	100	0	12
2017	Indeterminate (permanent)	30	44	15	4	2	5	0	78	6	615
2017	Term	44	27	17	7	1	2	2	74	8	89
2017	Casual	35	47	9	0	0	9	0	90	0	21
2017	Student	54	38	0	0	0	8	0	100	0	13
2014	Indeterminate (permanent)	28	40	19	5	2	6	0	73	7	650
2014	Term	47	31	6	3	3	10	0	86	7	123
2014	Casual	42	32	8	0	4	14	0	86	4	27
2014	Student	53	27	13	0	0	7	0	86	0	15

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	34	8	3	3	1	85	6	666
2019	Term	68	26	1	2	1	1	96	3	90
2019	Casual	76	24	0	0	0	0	100	0	32
2019	Student	66	22	6	6	0	0	88	6	32
2018	Indeterminate (permanent)	46	40	9	3	2	0	86	5	572
2018	Term	53	44	2	0	0	0	98	0	52
2018	Casual	69	31	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	41	43	8	4	4	0	85	8	616
2017	Term	56	36	7	1	0	0	92	1	89
2017	Casual	63	37	0	0	0	0	100	0	21
2017	Student	69	31	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	34	45	14	4	3	0	79	7	648
2014	Term	59	24	11	5	0	0	83	5	123
2014	Casual	66	27	0	0	4	4	96	4	27
2014	Student	80	13	0	7	0	0	93	7	15
2011	Indeterminate (permanent)	21	36	18	11	13	1	57	24	728
2011	Term	37	25	14	12	7	4	65	20	70
2011	Casual	72	11	11	0	7	0	82	7	10
2008	Indeterminate (permanent)	30	38	16	9	6	1	68	16	762
2008	Term	42	41	11	4	2	0	83	6	48

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	34	13	5	5	1	77	10	666
2019	Term	54	36	6	1	2	0	91	3	91
2019	Casual	72	20	8	0	0	0	92	0	32
2019	Student	56	25	9	3	6	0	81	9	32
2018	Indeterminate (permanent)	38	34	18	7	3	0	72	10	569
2018	Term	54	29	17	0	0	0	83	0	52
2018	Casual	53	47	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	31	40	15	6	6	1	72	12	616
2017	Term	48	37	9	4	0	1	86	5	89
2017	Casual	39	51	5	5	0	0	90	5	21
2017	Student	62	38	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	16	35	27	12	8	2	52	21	650
2014	Term	37	38	11	10	3	1	76	12	123
2014	Casual	55	33	4	4	5	0	88	8	27
2014	Student	60	27	0	7	7	0	87	13	15
2011	Indeterminate (permanent)	13	25	23	18	20	2	38	39	726
2011	Term	24	29	27	10	7	3	54	18	70
2011	Casual	82	0	11	0	7	0	82	7	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	38	12	6	4	1	78	10	662
2019	Term	53	35	7	3	2	0	89	5	89
2019	Casual	77	14	5	3	0	0	92	3	32
2019	Student	59	28	6	0	6	0	88	6	32
2018	Indeterminate (permanent)	39	37	15	7	3	0	75	10	570
2018	Term	50	36	12	2	0	0	86	2	52
2017	Indeterminate (permanent)	30	42	15	7	5	1	73	12	617
2017	Term	47	33	8	8	1	2	82	9	89
2017	Casual	33	57	5	5	0	0	90	5	21
2017	Student	75	17	8	0	0	0	92	0	12
2014	Indeterminate (permanent)	16	41	23	12	7	1	57	19	650
2014	Term	36	35	16	11	2	1	71	13	123
2014	Casual	55	25	12	8	0	0	80	8	27
2014	Student	60	20	13	0	7	0	80	7	15
2011	Indeterminate (permanent)	14	28	18	17	22	1	42	39	726
2011	Term	23	33	19	14	10	2	57	24	70
2011	Casual	72	11	0	11	7	0	82	18	10
2008	Indeterminate (permanent)	20	37	17	16	8	1	58	25	763
2008	Term	45	26	19	7	0	2	73	8	48

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	27	14	6	6	3	1	73	13	665
2019	Term	54	17	11	7	6	4	1	75	14	90
2019	Casual	52	13	23	3	0	7	3	72	3	32
2019	Student	31	31	16	6	9	3	3	67	17	32
2018	Indeterminate (permanent)	41	28	16	6	5	3	0	72	11	576
2018	Term	43	30	19	9	0	0	0	72	9	52
2018	Casual	53	32	0	0	8	0	7	91	9	12
2017	Indeterminate (permanent)	37	32	12	9	5	3	1	72	15	615
2017	Term	45	23	20	8	2	2	0	69	10	88
2017	Casual	48	29	9	0	0	9	4	89	0	21
2017	Student	46	23	8	0	8	15	0	82	9	13
2014	Indeterminate (permanent)	28	29	17	12	10	4	1	60	22	649
2014	Term	29	28	18	8	9	6	1	62	19	123
2014	Casual	46	15	15	9	9	4	4	66	19	26
2014	Student	40	13	20	7	7	13	0	62	15	15
2011	Indeterminate (permanent)	20	26	16	13	15	8	1	52	31	727
2011	Term	25	23	24	6	13	8	1	53	21	70
2011	Casual	63	20	11	7	0	0	0	82	7	10
2008	Indeterminate (permanent)	23	31	16	13	11	5	1	58	25	762
2008	Term	41	16	26	7	4	5	0	60	12	48

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	22	45	33	667
2019	Term	18	41	41	91
2019	Casual	27	28	45	32
2019	Student	56	22	22	32
2018	Indeterminate (permanent)	20	45	35	571
2018	Term	16	39	45	51
2018	Casual	23	42	35	12
2017	Indeterminate (permanent)	16	50	34	617
2017	Term	20	45	35	89
2017	Casual	62	0	38	21
2017	Student	31	23	46	13
2014	Indeterminate (permanent)	23	44	33	650
2014	Term	37	31	32	123
2014	Casual	44	28	28	27
2014	Student	53	33	13	15
2011	Indeterminate (permanent)	26	41	33	728
2011	Term	33	24	44	70
2011	Casual	35	11	54	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	20	31	36	4	2	7	151
2018	Indeterminate (permanent)	26	29	32	3	0	10	113
2017	Indeterminate (permanent)	31	25	39	3	0	3	100
2017	Term	0	0	17	11	61	11	18
2017	Casual	8	0	0	0	92	0	13
2014	Indeterminate (permanent)	28	22	37	7	9999	7	151
2014	Term	4	19	28	10	9999	39	44
2014	Casual	8	0	43	0	9999	49	11
2011	Indeterminate (permanent)	27	14	40	14	9999	6	193
2011	Term	3	9	42	19	9999	27	22

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	52	9	7	1	0	1	83	8	663
2019	Term	31	34	16	10	4	4	0	69	15	91
2019	Casual	36	24	6	9	3	13	9	77	15	32
2019	Student	34	25	9	9	6	13	3	70	19	32

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	29	8	1	1	4	1	89	2	663
2019	Term	63	20	3	1	1	12	0	94	2	90
2019	Casual	59	6	6	0	0	20	9	91	0	31
2019	Student	47	16	13	0	0	22	3	83	0	32

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	666
2019	Term	5	95	91
2018	Indeterminate (permanent)	9	91	570
2018	Casual	0	100	11

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	61	39	65
2018	Indeterminate (permanent)	57	43	51

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	46	54	65
2018	Indeterminate (permanent)	45	55	51

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	65
2018	Indeterminate (permanent)	12	88	51

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	65
2018	Indeterminate (permanent)	0	100	51

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	64
2018	Indeterminate (permanent)	31	69	51

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	64
2018	Indeterminate (permanent)	40	60	51

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	64
2018	Indeterminate (permanent)	44	56	51

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	64
2018	Indeterminate (permanent)	29	71	51

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	64
2018	Indeterminate (permanent)	34	66	51

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	59	41	64
2018	Indeterminate (permanent)	48	52	51

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	64
2018	Indeterminate (permanent)	30	70	51

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	64
2018	Indeterminate (permanent)	0	100	51

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	64

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	64
2018	Indeterminate (permanent)	44	56	51

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	64
2018	Indeterminate (permanent)	23	77	51

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	64
2018	Indeterminate (permanent)	11	89	51

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	66	34	63
2018	Indeterminate (permanent)	59	41	50

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	63
2018	Indeterminate (permanent)	24	76	50

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	63
2018	Indeterminate (permanent)	15	85	50

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	63

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	63
2018	Indeterminate (permanent)	10	90	50

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	63
2018	Indeterminate (permanent)	10	90	50

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	63

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	25	75	63
2018	Indeterminate (permanent)	24	76	50

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	665
2019	Term	5	95	91

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	18	19	7	5	30	9	50	19	664
2019	Term	18	11	13	5	1	40	12	60	13	91
2019	Casual	32	10	6	3	0	34	15	82	6	31
2019	Student	16	13	6	0	6	34	25	69	15	32
2018	Indeterminate (permanent)	15	15	20	8	5	31	7	48	20	571
2018	Term	12	14	19	0	2	43	10	56	5	51
2018	Casual	38	15	0	0	0	32	14	100	0	12
2017	Indeterminate (permanent)	11	17	18	7	7	32	8	47	22	617
2017	Term	22	13	19	6	0	25	14	57	11	89
2017	Casual	15	20	15	0	0	27	24	70	0	21
2017	Student	15	0	8	0	0	54	23	67	0	13
2014	Indeterminate (permanent)	11	15	21	7	5	34	8	44	20	650
2014	Term	19	16	12	8	2	33	10	61	18	123
2014	Casual	12	3	27	0	0	47	11	35	0	27
2014	Student	13	7	13	0	0	53	13	60	0	15

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	38	17	5	4	10	1	71	10	666
2019	Term	37	34	9	2	0	18	0	87	2	91
2019	Casual	45	22	5	3	0	22	3	89	4	32
2019	Student	38	22	16	0	3	19	3	76	4	32
2018	Indeterminate (permanent)	25	32	20	6	4	12	1	66	12	572
2018	Term	36	30	11	0	2	20	0	83	3	51
2018	Casual	44	31	0	0	0	25	0	100	0	12
2017	Indeterminate (permanent)	20	33	19	5	5	16	1	64	12	615
2017	Term	38	27	10	7	0	16	3	79	8	89
2017	Casual	19	53	10	0	0	9	9	88	0	21
2017	Student	38	15	8	0	0	31	8	88	0	13
2014	Indeterminate (permanent)	17	30	23	7	4	17	1	58	14	650
2014	Term	27	23	12	9	2	24	2	68	15	123
2014	Casual	20	14	19	0	0	44	4	64	0	27
2014	Student	67	13	0	0	0	20	0	100	0	15
2011	Indeterminate (permanent)	19	35	20	8	6	13	0	61	16	726
2011	Term	29	35	23	2	0	9	1	73	2	70
2011	Casual	50	32	18	0	0	0	0	82	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	663
2018	Indeterminate (permanent)	5	95	569
2018	Casual	0	100	12
2018	Student	0	100	11

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	40	60	25

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	77	23	25

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	25

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	25

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	25

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	25

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	25

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	25

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	25

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	25

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	29	71	25

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	25

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	25

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	53	47	25

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	23

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	46	54	23

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	75	25	23

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	666

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	16	20	2	2	37	9	55	8	664
2019	Term	20	14	10	2	1	44	9	72	6	91
2019	Casual	36	12	6	0	0	31	15	89	0	32
2019	Student	13	6	6	0	0	44	31	75	0	32
2018	Indeterminate (permanent)	14	17	24	2	1	37	5	52	6	571
2018	Term	16	16	20	2	0	43	3	59	4	52
2018	Casual	38	0	0	0	0	56	6	100	0	12
2017	Indeterminate (permanent)	10	17	19	2	2	41	8	54	9	615
2017	Term	25	15	16	3	1	27	13	66	7	89
2017	Casual	15	19	15	0	0	28	24	70	0	21
2017	Student	15	0	8	0	0	46	31	67	0	13
2014	Indeterminate (permanent)	9	17	22	2	2	42	6	51	8	649
2014	Term	18	12	17	3	2	38	11	58	9	123
2014	Casual	18	14	17	0	4	44	4	62	7	27
2014	Student	27	0	13	0	0	47	13	67	0	15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	38	16	4	2	13	2	75	6	665
2019	Term	38	36	9	2	0	15	0	87	2	91
2019	Casual	48	20	9	0	0	24	0	89	0	30
2019	Student	34	19	13	3	0	19	13	77	5	32
2018	Indeterminate (permanent)	25	33	23	4	1	14	1	67	6	570
2018	Term	38	28	14	2	0	17	0	80	2	52
2018	Casual	52	31	0	0	0	17	0	100	0	12
2017	Indeterminate (permanent)	18	36	18	3	2	20	2	70	7	615
2017	Term	40	25	14	3	1	14	3	78	5	89
2017	Casual	20	33	10	0	0	23	14	84	0	21
2017	Student	38	23	0	0	0	31	8	100	0	13
2014	Indeterminate (permanent)	17	28	24	3	2	25	1	61	7	649
2014	Term	27	23	13	6	2	25	5	71	10	123
2014	Casual	23	18	17	0	4	39	0	67	6	27
2014	Student	60	20	0	0	0	20	0	100	0	15
2011	Indeterminate (permanent)	21	35	19	5	3	17	0	68	9	724
2011	Term	35	31	20	0	0	13	1	77	0	70
2011	Casual	61	39	0	0	0	0	0	100	0	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	29	18	10	7	0	1	65	17	664
2019	Term	40	26	14	12	6	2	0	67	18	91
2019	Casual	40	41	10	3	3	2	0	84	6	32
2019	Student	41	31	16	6	6	0	0	72	13	32
2018	Indeterminate (permanent)	31	28	20	10	9	1	1	60	19	575
2018	Term	31	38	17	2	13	0	0	68	15	52
2018	Casual	19	46	35	0	0	0	0	65	0	12
2017	Indeterminate (permanent)	25	26	22	13	11	0	3	52	25	612
2017	Term	24	27	13	13	18	1	2	54	33	89
2017	Casual	20	42	20	5	9	0	4	64	15	21
2017	Student	8	15	39	31	8	0	0	23	38	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	30	27	13	10	0	1	50	23	665
2019	Term	49	24	17	6	4	0	0	73	10	91
2019	Casual	67	25	5	3	0	0	0	92	3	32
2019	Student	56	25	13	6	0	0	0	81	6	32
2018	Indeterminate (permanent)	17	27	31	16	8	0	1	45	24	575
2018	Term	28	37	20	10	4	0	2	66	14	52
2018	Casual	22	69	9	0	0	0	0	91	0	12
2017	Indeterminate (permanent)	15	29	30	16	9	0	1	44	25	617
2017	Term	39	31	22	5	0	1	2	72	5	89
2017	Casual	34	38	19	5	5	0	0	71	10	21
2017	Student	31	69	0	0	0	0	0	100	0	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	31	24	9	4	0	2	62	14	662
2019	Term	70	17	9	2	3	0	0	86	5	91
2019	Casual	75	20	5	0	0	0	0	95	0	32
2019	Student	67	30	0	3	0	0	0	97	3	30
2018	Indeterminate (permanent)	26	31	25	12	4	1	2	58	16	571
2018	Term	49	28	11	6	2	2	2	81	8	52
2018	Casual	49	31	21	0	0	0	0	79	0	12
2017	Indeterminate (permanent)	25	30	23	13	6	1	2	56	20	612
2017	Term	52	31	13	2	0	1	1	85	2	87
2017	Casual	53	28	10	10	0	0	0	81	10	21
2017	Student	54	23	23	0	0	0	0	77	0	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	25	24	15	15	0	1	46	30	664
2019	Term	45	26	15	6	6	2	0	72	12	91
2019	Casual	56	14	4	24	0	2	0	71	25	32
2019	Student	47	13	28	0	13	0	0	59	13	32
2018	Indeterminate (permanent)	17	24	26	19	12	0	2	41	32	573
2018	Term	30	32	26	5	3	2	2	64	9	52
2018	Casual	55	26	7	12	0	0	0	81	12	12
2017	Indeterminate (permanent)	16	24	27	16	16	0	1	40	33	617
2017	Term	43	30	14	4	2	2	4	78	7	88
2017	Casual	48	19	23	0	10	0	0	67	10	21
2017	Student	46	31	15	0	0	0	8	83	0	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	21	8	3	2	0	9	85	6	661
2019	Term	85	11	1	1	0	1	1	98	1	90
2019	Casual	82	12	0	0	0	0	6	100	0	32
2019	Student	88	9	0	0	0	0	3	100	0	32
2018	Indeterminate (permanent)	52	20	11	4	2	0	10	81	6	571
2018	Term	78	12	5	0	2	0	4	93	2	52
2018	Casual	92	0	0	0	0	0	8	100	0	12
2017	Indeterminate (permanent)	48	19	10	4	2	1	14	80	8	614
2017	Term	65	18	2	0	0	1	13	97	0	88
2017	Casual	76	5	5	5	0	0	10	89	5	21
2017	Student	62	31	0	0	0	0	8	100	0	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	33	17	7	7	1	69	14	662
2019	Term	57	26	11	3	3	0	83	6	91
2019	Casual	57	25	6	9	0	3	85	9	32
2019	Student	59	19	9	3	9	0	78	13	32
2018	Indeterminate (permanent)	30	32	22	8	7	2	62	15	573
2018	Term	57	34	7	2	0	0	91	2	52
2018	Casual	58	14	20	0	8	0	72	8	12
2017	Indeterminate (permanent)	34	29	20	9	6	1	63	16	616
2017	Term	54	28	12	1	5	0	82	6	89
2017	Casual	43	24	14	9	5	5	71	15	21
2017	Student	16	54	15	0	8	8	75	8	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	34	22	8	4	1	1	65	13	663
2019	Term	56	25	12	5	1	1	0	81	6	90
2019	Casual	72	14	8	3	3	0	0	86	5	32
2019	Student	53	16	6	13	3	3	6	76	17	32
2018	Indeterminate (permanent)	25	37	22	9	5	1	2	63	14	571
2018	Term	49	25	21	4	2	0	0	74	5	52
2017	Indeterminate (permanent)	24	35	23	11	4	1	2	61	16	616
2017	Term	50	30	9	9	1	0	1	81	10	88
2017	Casual	28	48	19	5	0	0	0	76	5	21
2017	Student	31	54	0	0	0	8	8	100	0	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	37	21	10	5	0	1	63	15	663
2019	Term	50	31	14	3	1	1	0	82	4	91
2019	Casual	68	27	5	0	0	0	0	95	0	32
2019	Student	53	16	16	3	6	3	3	73	10	32
2018	Indeterminate (permanent)	22	38	22	12	3	1	1	62	16	571
2018	Term	46	28	17	9	0	0	0	74	9	52
2017	Indeterminate (permanent)	21	29	29	12	6	1	1	52	19	616
2017	Term	49	25	17	6	1	0	3	76	7	89
2017	Casual	52	24	9	15	0	0	0	76	15	21
2017	Student	39	46	0	8	0	0	8	92	8	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	33	16	9	4	0	1	70	14	664
2019	Term	50	29	13	6	3	0	0	79	8	90
2019	Casual	61	34	3	0	3	0	0	95	3	32
2019	Student	41	22	16	9	9	0	3	65	19	32
2018	Indeterminate (permanent)	31	33	21	10	4	0	1	65	14	571
2018	Term	45	27	16	8	2	2	0	74	10	52
2017	Indeterminate (permanent)	28	31	22	11	5	1	2	61	16	615
2017	Term	48	28	13	5	2	0	4	79	7	89
2017	Casual	53	29	14	0	5	0	0	81	5	21
2017	Student	31	54	15	0	0	0	0	85	0	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	28	11	8	6	1	1	75	14	662
2019	Term	68	24	4	2	0	2	0	94	2	91
2019	Casual	78	17	5	0	0	0	0	95	0	32
2019	Student	59	19	3	0	13	0	6	83	13	32

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	35	18	8	3	0	1	70	12	659
2019	Term	51	30	13	4	0	0	1	83	4	90
2019	Casual	55	33	9	0	3	0	0	89	3	32
2019	Student	59	19	16	6	0	0	0	78	6	32
2018	Indeterminate (permanent)	32	35	21	8	3	1	1	68	11	567
2018	Term	45	25	17	11	2	0	0	70	13	51
2017	Indeterminate (permanent)	34	32	19	7	4	1	3	68	12	616
2017	Term	55	25	12	3	0	0	4	84	3	89
2017	Casual	53	23	9	15	0	0	0	76	15	21
2017	Student	8	46	39	0	0	8	0	58	0	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	27	10	4	2	1	84	6	662
2019	Term	72	19	7	2	1	0	90	3	91
2019	Casual	73	23	4	0	0	0	96	0	32
2019	Student	75	6	16	0	0	3	84	0	32
2018	Indeterminate (permanent)	57	24	10	4	2	2	83	6	571
2018	Term	58	30	4	4	2	2	89	6	52
2017	Indeterminate (permanent)	59	22	9	5	3	1	83	8	617
2017	Term	63	20	13	2	1	0	83	3	89
2017	Casual	62	19	9	9	0	0	82	9	21
2017	Student	54	39	0	8	0	0	92	8	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	78	11	3	1	1	1	6	95	3	661
2019	Term	87	4	3	1	0	1	3	95	1	90
2019	Casual	88	4	0	0	3	0	5	97	3	32
2019	Student	88	0	3	3	0	0	6	93	3	32
2018	Indeterminate (permanent)	77	11	3	1	2	1	5	94	3	571
2018	Term	76	8	6	0	0	2	7	93	0	52
2018	Casual	91	9	0	0	0	0	0	100	0	11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	77	10	5	2	3	0	2	89	6	662
2019	Term	89	8	2	0	0	0	0	98	0	90
2019	Casual	91	6	3	0	0	0	0	97	0	32
2019	Student	75	9	3	0	0	3	9	96	0	32
2018	Indeterminate (permanent)	73	11	5	3	2	1	5	89	6	568
2018	Term	82	12	6	0	0	0	0	94	0	52
2017	Indeterminate (permanent)	75	10	5	4	2	1	4	88	6	615
2017	Term	84	5	2	2	1	0	6	94	3	89
2017	Casual	91	5	0	0	5	0	0	95	5	21
2017	Student	92	0	0	0	0	8	0	100	0	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	30	12	4	3	0	1	81	7	659
2019	Term	65	22	9	2	1	0	0	88	3	90
2019	Casual	75	16	9	0	0	0	0	91	0	32
2019	Student	63	13	13	3	3	0	6	80	7	32
2018	Indeterminate (permanent)	47	31	13	5	3	0	2	79	8	572
2018	Term	65	25	9	0	2	0	0	90	2	52
2018	Casual	84	16	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	51	29	10	5	3	0	3	82	8	616
2017	Term	74	16	4	2	0	0	3	93	2	89
2017	Casual	81	15	0	5	0	0	0	95	5	21
2017	Student	77	15	0	0	0	8	0	100	0	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	19	8	5	4	0	1	83	9	659
2019	Term	81	11	7	1	0	0	0	92	1	90
2019	Casual	92	5	3	0	0	0	0	97	0	32
2019	Student	63	16	9	0	3	3	6	86	3	32
2018	Indeterminate (permanent)	57	22	9	6	5	0	2	80	11	570
2018	Term	76	15	9	0	0	0	0	91	0	52
2017	Indeterminate (permanent)	63	16	8	6	4	0	3	82	10	616
2017	Term	71	13	7	3	1	0	4	88	5	87
2017	Casual	85	5	5	0	5	0	0	91	5	21
2017	Student	85	8	0	0	0	8	0	100	0	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	12	4	2	2	0	25	91	4	658
2019	Term	76	2	2	0	0	0	20	98	0	90
2019	Casual	80	0	0	0	0	0	20	100	0	32
2019	Student	65	0	0	0	0	0	35	100	0	31
2018	Indeterminate (permanent)	52	13	6	2	2	0	25	86	6	569
2018	Term	64	2	0	0	0	0	33	100	0	52
2018	Casual	75	0	0	0	0	0	25	100	0	12
2017	Indeterminate (permanent)	55	12	3	3	1	0	25	90	5	615
2017	Term	74	2	1	0	1	0	21	97	1	89
2017	Casual	86	0	5	0	0	0	9	95	0	21
2017	Student	92	0	0	0	0	8	0	100	0	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	19	8	1	1	0	6	89	2	663
2019	Term	76	15	6	2	1	0	0	90	3	90
2019	Casual	81	7	0	6	0	0	6	93	7	32
2019	Student	75	6	6	0	0	3	9	93	0	32
2018	Indeterminate (permanent)	64	18	8	2	1	0	6	87	4	571
2018	Term	75	9	7	3	0	0	6	89	4	52
2018	Casual	100	0	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	62	20	7	3	1	1	7	89	4	615
2017	Term	77	12	2	0	2	0	7	95	2	88
2017	Casual	85	10	0	5	0	0	0	95	5	21
2017	Student	75	8	9	0	0	8	0	90	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	78	12	4	1	2	0	3	93	3	662
2019	Term	23	26	21	14	16	0	0	49	29	91
2019	Casual	61	14	4	8	11	0	2	77	19	32
2019	Student	44	22	16	3	9	3	3	70	13	32
2018	Indeterminate (permanent)	72	14	4	3	2	1	4	91	5	570
2018	Term	17	21	17	18	27	0	0	37	46	52
2018	Casual	44	0	36	0	20	0	0	44	20	12
2017	Indeterminate (permanent)	70	13	5	2	2	1	6	89	5	617
2017	Term	22	19	21	13	25	0	0	41	38	89
2017	Casual	53	9	0	14	24	0	0	62	38	21
2017	Student	23	15	31	23	8	0	0	38	31	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	29	12	4	3	0	2	81	7	660
2019	Term	55	27	7	7	3	0	1	83	10	91
2019	Casual	63	12	19	3	0	0	2	77	4	32
2019	Student	69	22	6	0	0	0	3	94	0	32
2018	Indeterminate (permanent)	46	31	13	5	2	0	3	79	8	570
2018	Term	59	30	8	2	0	0	0	90	2	52
2018	Casual	80	12	0	0	8	0	0	92	8	12
2017	Indeterminate (permanent)	48	29	14	4	2	1	3	79	6	614
2017	Term	53	31	9	4	1	0	2	86	5	89
2017	Casual	57	38	0	5	0	0	0	95	5	21
2017	Student	39	38	15	0	8	0	0	77	8	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	35	34	12	2	0	0	52	14	665
2019	Term	22	47	26	3	2	0	0	69	5	91
2019	Casual	39	34	25	3	0	0	0	72	3	32
2019	Student	28	53	13	3	3	0	0	81	6	32
2018	Indeterminate (permanent)	13	35	39	9	4	0	0	48	13	572
2018	Term	23	50	21	2	4	0	0	73	6	52
2018	Casual	23	23	48	0	6	0	0	45	6	12
2017	Indeterminate (permanent)	12	35	35	13	4	1	0	47	18	617
2017	Term	24	39	31	3	1	1	1	64	5	89
2017	Casual	14	47	29	5	5	0	0	61	10	21
2017	Student	31	62	8	0	0	0	0	92	0	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	7	18	35	26	14	0	0	40	25	660
2019	Term	4	9	38	31	18	1	0	49	13	91
2019	Casual	0	11	21	43	23	0	2	67	12	32
2019	Student	6	13	19	34	28	0	0	63	19	32
2018	Indeterminate (permanent)	6	15	41	27	11	0	0	38	21	568
2018	Term	4	7	32	33	24	0	0	57	11	51
2018	Casual	8	8	39	24	21	0	0	45	16	12
2017	Indeterminate (permanent)	5	17	39	26	12	0	1	38	22	615
2017	Term	2	7	34	33	22	0	2	55	9	89
2017	Casual	5	25	25	23	23	0	0	46	29	21
2017	Student	0	0	23	38	38	0	0	77	0	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	43	20	9	3	3	0	67	12	664
2019	Term	22	35	23	4	3	11	2	66	8	91
2019	Casual	23	26	12	12	0	19	7	67	16	32
2019	Student	13	19	25	22	6	16	0	37	33	32
2018	Indeterminate (permanent)	21	45	18	8	3	5	0	70	11	569
2018	Term	26	39	18	9	0	9	0	71	10	52
2017	Indeterminate (permanent)	13	41	22	10	6	9	0	59	17	616
2017	Term	20	28	27	10	9	7	0	51	21	88
2017	Casual	23	33	10	0	16	19	0	69	19	21
2017	Student	38	23	15	8	0	16	0	73	9	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	41	18	9	6	2	66	15	660
2019	Term	36	32	22	4	2	5	71	6	91
2019	Casual	36	43	9	6	0	6	84	6	32
2019	Student	22	28	22	9	9	9	55	21	32
2018	Indeterminate (permanent)	21	43	17	12	5	3	66	17	570
2018	Term	35	38	16	4	2	4	76	7	52
2017	Indeterminate (permanent)	16	40	21	11	7	4	59	19	616
2017	Term	21	53	11	9	2	3	76	12	88
2017	Casual	37	33	21	5	0	4	74	5	21
2017	Student	39	54	0	8	0	0	92	8	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	664
2019	Term	14	86	91
2019	Casual	3	97	32
2019	Student	9	91	32
2017	Indeterminate (permanent)	16	84	614
2017	Term	13	87	89
2017	Student	0	100	13
2014	Indeterminate (permanent)	11	89	650
2014	Term	11	89	123
2014	Student	0	100	15

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	84	16	84
2019	Term	58	42	14
2017	Indeterminate (permanent)	84	16	97
2017	Term	66	34	12
2014	Indeterminate (permanent)	83	17	71
2014	Term	79	21	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	25	7	5	1	0	2	85	7	71
2017	Indeterminate (permanent)	49	40	1	4	4	0	3	91	8	82
2014	Indeterminate (permanent)	55	30	7	5	2	2	0	86	7	59
2014	Term	56	34	0	0	11	0	0	89	11	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	36	15	8	5	1	0	36	64	664
2019	Term	44	29	10	7	3	5	2	47	53	90
2019	Casual	36	31	12	0	3	15	2	43	57	32
2019	Student	38	28	22	3	0	3	6	41	59	32
2018	Indeterminate (permanent)	39	30	16	8	6	2	0	39	61	572
2018	Term	52	14	14	9	4	6	2	56	44	52
2018	Casual	36	30	14	8	0	12	0	41	59	12
2017	Indeterminate (permanent)	40	24	17	10	6	3	1	42	58	616
2017	Term	34	20	20	12	11	2	0	34	66	89
2017	Casual	28	28	25	5	0	10	4	32	68	21
2017	Student	16	23	31	23	0	8	0	17	83	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	414
2019	Term	46	54	45
2019	Casual	40	60	15
2019	Student	71	29	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	67	33	409
2019	Term	75	25	43
2019	Casual	76	24	15
2019	Student	53	47	17
2018	Indeterminate (permanent)	64	36	335
2018	Term	72	28	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	27	15	14	11	1	10	55	28	410
2019	Term	10	33	24	12	8	0	12	49	23	43
2019	Casual	21	27	5	27	7	0	13	55	39	15
2019	Student	6	35	12	24	12	0	12	47	40	17
2018	Indeterminate (permanent)	21	32	16	13	9	1	7	58	25	339
2018	Term	29	45	8	10	5	0	4	77	15	22
2017	Indeterminate (permanent)	17	25	14	17	15	2	11	48	36	348
2017	Term	7	36	9	21	21	0	5	45	45	57
2017	Casual	31	16	0	18	8	9	18	64	36	12
2017	Student	10	30	30	0	30	0	0	40	30	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	14	14	11	17	2	33	36	43	408
2019	Term	10	20	10	22	18	0	20	37	50	42
2019	Casual	21	28	5	19	7	7	13	62	32	15
2019	Student	6	18	12	18	18	0	29	33	50	17
2018	Indeterminate (permanent)	7	10	16	8	14	4	40	31	40	337
2018	Term	10	34	22	0	22	0	12	50	25	22
2017	Indeterminate (permanent)	5	11	13	11	17	6	37	28	49	348
2017	Term	11	10	20	17	25	2	15	25	51	57
2017	Casual	0	34	8	9	15	9	25	51	37	12
2017	Student	10	20	10	20	30	0	10	33	56	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	19	15	8	8	1	8	67	17	657
2019	Term	62	10	8	2	2	2	15	86	5	89
2019	Casual	64	6	0	3	0	6	21	96	4	32
2019	Student	50	9	13	3	3	3	19	76	8	32
2018	Indeterminate (permanent)	45	16	13	8	8	1	8	67	18	569
2018	Term	47	18	12	0	7	2	15	78	8	51
2018	Casual	61	12	0	0	0	12	15	100	0	12

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Library and Archives Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?