2019 Public Service Employee Survey Results for Library and Archives Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 65 35 0 0 0 0 0 100 0 20
2017 FI 68 32 0 0 0 0 0 100 0 16
2014 FI 59 41 0 0 0 0 0 100 0 17
2011 FI 47 47 0 7 0 0 0 93 7 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 35 0 5 0 0 0 95 5 20
2017 FI 51 49 0 0 0 0 0 100 0 16
2014 FI 18 59 12 12 0 0 0 76 12 17
2011 FI 27 60 7 7 0 0 0 87 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 75 25 0 0 0 0 0 100 0 20
2017 FI 61 34 0 0 6 0 0 94 6 16
2014 FI 47 47 0 0 6 0 0 94 6 17
2011 FI 60 27 13 0 0 0 0 87 0 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 25 70 5 0 0 0 0 95 0 20
2018 FI 17 72 11 0 0 0 0 89 0 18
2017 FI 47 42 6 6 0 0 0 88 6 16
2014 FI 29 71 0 0 0 0 0 100 0 17
2011 FI 27 67 0 7 0 0 0 93 7 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 37 5 0 0 0 0 95 0 19
2017 FI 62 30 8 0 0 0 0 92 0 16
2014 FI 35 53 6 0 0 0 6 94 0 17

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 45 5 0 0 0 0 95 0 20
2018 FI 39 56 6 0 0 0 0 94 0 18
2017 FI 51 42 7 0 0 0 0 93 0 16
2014 FI 47 53 0 0 0 0 0 100 0 17
2011 FI 53 40 7 0 0 0 0 93 0 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 60 0 0 0 0 0 100 0 20
2018 FI 28 50 17 6 0 0 0 78 6 18
2017 FI 39 49 6 6 0 0 0 88 6 16
2014 FI 18 47 35 0 0 0 0 65 0 17
2011 FI 27 47 20 7 0 0 0 73 7 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 40 10 10 0 0 0 80 10 20
2018 FI 33 33 17 11 6 0 0 67 17 18
2017 FI 20 45 12 17 6 0 0 65 23 16
2014 FI 12 65 18 6 0 0 0 76 6 17
2011 FI 20 60 0 13 0 0 7 86 14 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 55 10 0 0 0 0 90 0 20
2018 FI 17 72 6 6 0 0 0 89 6 18
2017 FI 29 41 25 6 0 0 0 70 6 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 35 5 0 0 0 0 95 0 20
2018 FI 29 59 12 0 0 0 0 88 0 17
2017 FI 35 60 0 6 0 0 0 94 6 16
2014 FI 18 65 12 6 0 0 0 82 6 17
2011 FI 20 67 7 7 0 0 0 87 7 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 45 45 5 5 0 0 0 90 5 20
2018 FI 18 53 24 0 6 0 0 71 6 17
2017 FI 22 55 6 12 6 0 0 77 17 16

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 30 10 0 0 0 0 90 0 20
2018 FI 35 41 24 0 0 0 0 76 0 17
2017 FI 45 55 0 0 0 0 0 100 0 16
2014 FI 47 35 18 0 0 0 0 82 0 17
2011 FI 40 33 27 0 0 0 0 73 0 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 40 15 5 0 0 0 80 5 20
2018 FI 24 65 0 6 6 0 0 88 12 17
2017 FI 30 52 17 0 0 0 0 83 0 16
2014 FI 18 65 12 6 0 0 0 82 6 17
2011 FI 33 33 27 7 0 0 0 67 7 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 35 15 0 0 0 0 85 0 20
2018 FI 29 59 12 0 0 0 0 88 0 17
2017 FI 45 38 17 0 0 0 0 83 0 16
2014 FI 29 41 29 0 0 0 0 71 0 17

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 37 16 0 0 0 0 84 0 19
2018 FI 31 56 6 0 6 0 0 88 6 16
2017 FI 35 60 0 6 0 0 0 94 6 16
2014 FI 18 76 6 0 0 0 0 94 0 17
2011 FI 27 53 20 0 0 0 0 80 0 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 40 10 0 0 0 0 90 0 20
2018 FI 47 24 24 0 6 0 0 71 6 17
2017 FI 23 65 12 0 0 0 0 88 0 16
2014 FI 35 35 29 0 0 0 0 71 0 17
2011 FI 40 47 13 0 0 0 0 87 0 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 20 25 10 5 0 0 60 15 20
2018 FI 56 28 6 11 0 0 0 83 11 18
2017 FI 38 51 12 0 0 0 0 88 0 16
2014 FI 29 59 12 0 0 0 0 88 0 17
2011 FI 20 53 7 20 0 0 0 73 20 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 30 45 10 15 0 0 25 30 20
2018 FI 0 44 39 17 0 0 0 17 44 18
2017 FI 6 6 64 19 0 6 0 20 12 16
2014 FI 6 35 47 6 6 0 0 12 41 17
2011 FI 13 47 40 0 0 0 0 0 60 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 10 40 30 10 10 0 44 11 20
2018 FI 0 6 44 33 11 6 0 47 6 18
2017 FI 0 0 46 37 6 12 0 48 0 16
2014 FI 18 29 35 12 6 0 0 18 47 17
2011 FI 13 20 40 27 0 0 0 27 33 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 25 35 30 5 0 0 35 30 20
2018 FI 0 11 67 11 6 6 0 18 12 18
2017 FI 0 6 49 20 19 0 6 42 6 16
2014 FI 18 47 29 0 6 0 0 6 65 17
2011 FI 7 27 47 20 0 0 0 20 33 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 10 15 50 10 15 0 0 25 25 20
2018 FI 0 17 39 44 0 0 0 44 17 18
2017 FI 0 17 36 28 19 0 0 46 17 16
2014 FI 6 0 65 24 6 0 0 29 6 17
2011 FI 7 13 33 27 20 0 0 47 20 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 20 30 15 20 0 0 35 35 20
2018 FI 11 22 39 22 6 0 0 28 33 18
2017 FI 6 23 36 22 13 0 0 35 29 16
2014 FI 6 41 35 12 6 0 0 18 47 17
2011 FI 20 33 27 20 0 0 0 20 53 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 10 50 30 10 0 0 40 10 20
2018 FI 0 6 22 50 22 0 0 72 6 18
2017 FI 0 0 30 29 41 0 0 70 0 16
2014 FI 0 24 35 35 6 0 0 41 24 17
2011 FI 0 20 27 33 7 0 13 46 23 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 25 35 25 15 0 0 40 25 20
2018 FI 0 6 50 33 6 6 0 41 6 18
2017 FI 0 7 48 26 19 0 0 45 7 16
2014 FI 0 24 59 18 0 0 0 18 24 17

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 10 45 30 15 0 0 45 10 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 75 20 0 5 0 0 0 95 5 20
2017 FI 74 20 0 6 0 0 0 94 6 16
2014 FI 65 24 6 6 0 0 0 88 6 17
2011 FI 80 20 0 0 0 0 0 100 0 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 35 15 0 0 5 5 83 0 20
2018 FI 22 33 33 6 0 6 0 59 6 18
2017 FI 25 36 26 0 0 0 13 70 0 16
2014 FI 29 41 6 6 0 6 12 86 7 17

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 65 25 10 0 0 0 0 90 0 20
2018 FI 47 41 0 6 6 0 0 88 12 17
2017 FI 55 39 6 0 0 0 0 94 0 16
2014 FI 71 24 6 0 0 0 0 94 0 17

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 75 25 0 0 0 0 0 100 0 20
2018 FI 44 33 11 11 0 0 0 78 11 18
2017 FI 45 49 6 0 0 0 0 94 0 16
2014 FI 59 35 6 0 0 0 0 94 0 17

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 47 5 0 0 0 0 95 0 19
2018 FI 33 56 6 6 0 0 0 89 6 18
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 55 35 5 0 0 0 5 95 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 45 40 15 0 0 0 0 85 0 20
2018 FI 50 28 17 0 6 0 0 78 6 18
2017 FI 34 43 12 0 12 0 0 77 12 16
2014 FI 24 53 18 6 0 0 0 76 6 17
2011 FI 33 47 7 7 0 7 0 86 7 15

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 45 45 5 0 0 5 0 95 0 20
2018 FI 39 44 6 0 6 6 0 88 6 18
2017 FI 39 43 12 0 0 6 0 88 0 16
2014 FI 47 53 0 0 0 0 0 100 0 17
2011 FI 47 27 20 0 0 7 0 79 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 65 30 5 0 0 0 0 95 0 20
2018 FI 53 35 6 0 6 0 0 88 6 17
2017 FI 64 30 6 0 0 0 0 94 0 16
2014 FI 71 12 12 6 0 0 0 82 6 17
2011 FI 53 27 13 7 0 0 0 80 7 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 80 20 0 0 0 0 0 100 0 20
2017 FI 94 6 0 0 0 0 0 100 0 16
2014 FI 82 18 0 0 0 0 0 100 0 17
2011 FI 80 20 0 0 0 0 0 100 0 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 30 5 5 0 0 0 90 5 20
2017 FI 62 17 6 15 0 0 0 79 15 16
2014 FI 59 29 12 0 0 0 0 88 0 17
2011 FI 33 60 7 0 0 0 0 93 0 15

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 35 5 0 0 0 0 95 0 20
2018 FI 50 39 6 0 6 0 0 89 6 18
2017 FI 53 28 13 6 0 0 0 81 6 16

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 45 5 0 0 0 0 95 0 20
2018 FI 44 44 6 0 6 0 0 89 6 18
2017 FI 42 47 6 0 6 0 0 88 6 16
2014 FI 47 41 12 0 0 0 0 88 0 17
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 47 21 0 0 11 0 76 0 19
2018 FI 11 56 22 6 0 6 0 71 6 18
2017 FI 26 36 20 6 6 6 0 66 12 16
2014 FI 0 41 41 0 6 12 0 47 7 17
2011 FI 13 33 20 7 13 13 0 54 23 15

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 47 21 11 0 0 0 68 11 19
2018 FI 17 50 11 17 0 6 0 71 18 18
2017 FI 26 36 32 0 6 0 0 62 6 16
2014 FI 6 41 41 6 0 6 0 50 6 17
2011 FI 13 47 27 7 7 0 0 60 13 15

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 37 47 0 5 0 0 47 5 19
2018 FI 11 44 28 11 0 6 0 59 12 18
2017 FI 12 52 25 6 0 6 0 68 6 16
2014 FI 0 29 41 12 0 18 0 36 14 17
2011 FI 7 60 20 7 7 0 0 67 13 15

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 47 26 11 0 5 0 61 11 19
2018 FI 22 44 17 11 6 0 0 67 17 18
2017 FI 30 26 21 17 0 6 0 60 18 16
2014 FI 6 47 24 12 0 12 0 60 13 17
2011 FI 20 53 7 20 0 0 0 73 20 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 65 30 5 0 0 0 0 95 0 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 45 30 15 10 0 0 0 75 10 20
2018 FI 28 33 22 11 0 6 0 65 12 18
2017 FI 30 39 19 6 0 6 0 74 6 16
2014 FI 12 65 6 12 0 6 0 81 13 17
2011 FI 20 53 20 7 0 0 0 73 7 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 50 25 10 0 0 0 65 10 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 30 30 5 5 0 0 60 10 20
2018 FI 39 44 11 0 6 0 0 83 6 18
2017 FI 23 35 22 7 0 8 6 66 8 16
2014 FI 18 59 0 18 0 0 6 81 19 17
2011 FI 27 47 7 13 7 0 0 73 20 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 50 30 5 0 0 0 65 5 20
2018 FI 22 44 22 11 0 0 0 67 11 18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 25 35 10 5 20 0 38 19 20
2018 FI 22 22 22 0 11 17 6 57 14 18
2017 FI 0 40 28 7 6 19 0 50 16 16
2014 FI 12 35 18 18 0 18 0 57 21 17
2011 FI 7 33 7 0 13 33 7 67 22 15

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 70 15 0 0 0 0 85 0 20
2018 FI 6 56 28 11 0 0 0 61 11 18
2017 FI 23 52 19 6 0 0 0 75 6 16
2014 FI 35 47 12 0 0 6 0 88 0 17
2011 FI 27 53 20 0 0 0 0 80 0 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 20 40 15 5 5 10 29 24 20
2018 FI 6 17 17 28 33 0 0 22 61 18
2017 FI 15 19 17 38 6 0 6 35 46 16
2014 FI 6 12 53 6 12 6 6 20 20 17
2011 FI 13 27 13 27 13 0 7 43 43 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 40 15 5 0 0 5 79 5 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 70 15 5 0 0 0 10 94 0 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 35 10 0 0 0 5 89 0 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 25 15 5 0 0 5 79 5 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 30 10 5 5 0 10 78 11 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 55 25 5 0 5 0 10 89 6 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 70 5 10 0 0 5 10 88 0 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 80 5 0 0 0 0 15 100 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 45 20 5 0 15 0 71 6 20
2018 FI 11 50 28 0 6 6 0 65 6 18
2017 FI 12 71 12 6 0 0 0 83 6 16

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 45 10 0 0 5 0 89 0 20
2018 FI 39 50 0 6 0 6 0 94 6 18
2017 FI 33 49 6 12 0 0 0 83 12 16
2014 FI 41 35 18 6 0 0 0 76 6 17
2011 FI 33 53 13 0 0 0 0 87 0 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 45 15 0 0 5 0 84 0 20
2018 FI 11 67 6 6 6 6 0 82 12 18
2017 FI 49 34 12 0 0 6 0 88 0 16
2014 FI 29 53 12 6 0 0 0 82 6 17

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 55 45 0 0 0 0 0 100 0 20
2018 FI 50 44 0 6 0 0 0 94 6 18
2017 FI 30 64 6 0 0 0 0 94 0 16
2014 FI 53 47 0 0 0 0 0 100 0 17
2011 FI 33 60 7 0 0 0 0 93 0 15

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 30 10 0 0 0 0 90 0 20
2018 FI 41 47 12 0 0 0 0 88 0 17
2017 FI 45 49 6 0 0 0 0 94 0 16
2014 FI 12 65 18 6 0 0 0 76 6 17
2011 FI 20 47 33 0 0 0 0 67 0 15

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 45 50 5 0 0 0 0 95 0 20
2018 FI 41 47 12 0 0 0 0 88 0 17
2017 FI 39 49 12 0 0 0 0 88 0 16
2014 FI 12 65 18 6 0 0 0 76 6 17
2011 FI 27 60 13 0 0 0 0 87 0 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 55 30 15 0 0 0 0 85 0 20
2018 FI 44 28 11 0 11 6 0 76 12 18
2017 FI 38 45 12 0 0 6 0 88 0 16
2014 FI 29 35 24 12 0 0 0 65 12 17
2011 FI 33 33 27 0 0 7 0 71 0 15
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 FI 10 40 50 20
2018 FI 28 56 17 18
2017 FI 12 52 36 16
2014 FI 24 41 35 17
2011 FI 13 47 40 15
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 55 5 10 0 0 0 85 10 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 25 10 0 0 5 0 89 0 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 20

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 20 15 0 0 55 5 63 0 20
2018 FI 6 12 24 6 0 53 0 38 13 17
2017 FI 0 32 28 0 0 40 0 54 0 16
2014 FI 18 6 29 0 0 47 0 44 0 17

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 10 50 10 0 0 25 5 86 0 20
2018 FI 28 50 11 0 0 11 0 88 0 18
2017 FI 7 49 32 0 0 12 0 64 0 16
2014 FI 12 53 12 6 0 18 0 79 7 17
2011 FI 20 53 20 0 0 7 0 79 0 15
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 20

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 20 15 0 0 55 5 63 0 20
2018 FI 12 12 18 0 0 59 0 57 0 17
2017 FI 0 41 13 0 0 40 6 76 0 16
2014 FI 6 0 35 0 0 59 0 14 0 17

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 40 15 0 0 25 5 79 0 20
2018 FI 29 47 12 0 0 12 0 87 0 17
2017 FI 6 58 19 0 0 17 0 77 0 16
2014 FI 18 35 18 6 0 24 0 69 8 17
2011 FI 27 40 7 0 0 27 0 91 0 15
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 35 10 0 5 0 0 85 5 20
2018 FI 39 39 17 0 6 0 0 78 6 18
2017 FI 23 23 38 0 16 0 0 46 16 16

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 40 20 20 5 0 0 55 25 20
2018 FI 17 44 11 11 17 0 0 61 28 18
2017 FI 12 22 49 6 12 0 0 33 17 16

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 32 26 21 0 0 0 53 21 19
2018 FI 22 44 6 22 6 0 0 67 28 18
2017 FI 12 35 31 17 6 0 0 46 23 16

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 40 20 15 10 0 0 55 25 20
2018 FI 33 28 17 0 22 0 0 61 22 18
2017 FI 12 26 26 25 12 0 0 38 36 16

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 25 20 10 0 0 5 68 11 20
2018 FI 44 17 17 11 6 0 6 65 18 18
2017 FI 32 34 17 6 0 6 6 74 7 16

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 45 15 10 0 0 0 75 10 20
2018 FI 33 28 17 17 6 0 0 61 22 18
2017 FI 40 38 22 0 0 0 0 78 0 16

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 40 15 5 0 0 0 80 5 20
2018 FI 28 44 17 6 6 0 0 72 11 18
2017 FI 19 64 17 0 0 0 0 83 0 16

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 25 35 20 20 0 0 0 60 20 20
2018 FI 22 17 39 22 0 0 0 39 22 18
2017 FI 12 35 48 6 0 0 0 46 6 16

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 10 45 5 0 0 0 50 5 20
2018 FI 22 33 28 11 6 0 0 56 17 18
2017 FI 17 25 45 13 0 0 0 42 13 16

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 55 20 20 5 0 0 0 75 5 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 35 15 15 0 0 0 70 15 20
2018 FI 22 39 28 6 0 0 6 65 6 18
2017 FI 25 52 23 0 0 0 0 77 0 16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 45 0 5 0 0 0 95 5 20
2018 FI 67 17 6 6 0 0 6 88 6 18
2017 FI 75 8 0 17 0 0 0 83 17 16

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 80 10 5 0 0 0 5 95 0 20
2018 FI 83 6 0 0 0 0 11 100 0 18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 90 10 0 0 0 0 0 100 0 20
2018 FI 78 0 11 6 0 0 6 82 6 18
2017 FI 62 23 9 0 0 6 0 91 0 16

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 79 21 0 0 0 0 0 100 0 19
2018 FI 44 28 17 6 0 0 6 76 6 18
2017 FI 61 25 9 0 0 6 0 91 0 16

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 75 25 0 0 0 0 0 100 0 20
2018 FI 83 0 0 0 11 0 6 88 12 18
2017 FI 58 12 25 0 0 6 0 74 0 16

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 61 22 0 0 0 0 17 100 0 18
2018 FI 39 22 6 0 0 0 33 92 0 18
2017 FI 65 17 6 0 0 0 12 93 0 16

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 75 15 5 0 0 0 5 95 0 20
2018 FI 78 6 0 0 0 0 17 100 0 18
2017 FI 77 12 0 0 0 6 6 100 0 16

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 85 10 0 5 0 0 0 95 5 20
2018 FI 83 6 0 0 0 0 11 100 0 18
2017 FI 74 20 0 0 0 0 6 100 0 16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 65 30 5 0 0 0 0 95 0 20
2018 FI 50 28 6 6 6 0 6 82 12 18
2017 FI 55 39 0 0 0 0 6 100 0 16

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 20 45 20 15 0 0 0 65 15 20
2018 FI 11 39 33 17 0 0 0 50 17 18
2017 FI 12 33 49 6 0 0 0 45 6 16

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 15 35 25 20 0 0 45 20 20
2018 FI 6 11 33 39 11 0 0 50 17 18
2017 FI 0 6 40 29 25 0 0 54 6 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 10 55 30 5 0 0 0 65 5 20
2018 FI 44 44 11 0 0 0 0 89 0 18
2017 FI 6 52 31 0 6 6 0 61 6 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 55 25 0 0 5 0 74 0 20
2018 FI 22 56 11 6 0 6 0 82 6 18
2017 FI 13 55 20 6 0 6 0 72 6 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 20
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 50 5 5 5 0 0 35 65 20
2018 FI 28 39 28 0 6 0 0 28 72 18
2017 FI 12 42 34 13 0 0 0 12 88 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 62 38 13
2018 FI 77 23 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 5 35 0 10 0 0 55 10 20
2018 FI 56 11 11 6 11 0 6 71 18 18
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