2019 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 72 22 2 2 2 0 0 94 4 56
2019 3 to 10 years in current department or agency 57 40 0 2 0 0 0 98 2 51
2017 Less than 3 years in current department or agency 54 40 0 4 2 0 0 94 6 51
2017 3 to 10 years in current department or agency 49 43 4 4 0 0 0 92 4 74
2017 11 to 20 years in current department or agency 39 39 7 15 0 0 0 78 15 13
2014 Less than 3 years in current department or agency 50 44 4 0 2 0 0 94 2 49
2014 3 to 10 years in current department or agency 29 52 6 10 3 1 0 81 13 91
2014 11 to 20 years in current department or agency 44 24 9 24 0 0 0 68 24 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 16 6 2 5 0 2 86 8 56
2019 3 to 10 years in current department or agency 65 17 10 4 5 0 0 82 8 51
2017 Less than 3 years in current department or agency 69 13 9 8 1 0 0 82 9 51
2017 3 to 10 years in current department or agency 58 27 4 7 4 0 0 85 11 74
2017 11 to 20 years in current department or agency 63 30 0 7 0 0 0 93 7 13
2014 Less than 3 years in current department or agency 64 16 13 4 2 0 2 81 6 49
2014 3 to 10 years in current department or agency 51 31 6 9 3 1 0 82 12 91
2014 11 to 20 years in current department or agency 64 14 15 7 0 0 0 78 7 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 33 4 4 3 0 0 89 7 56
2019 3 to 10 years in current department or agency 55 31 8 4 2 0 0 86 5 51
2017 Less than 3 years in current department or agency 44 33 10 10 3 0 0 77 13 51
2017 3 to 10 years in current department or agency 40 25 11 18 6 0 0 65 24 74
2017 11 to 20 years in current department or agency 23 24 8 15 31 0 0 46 46 13
2014 Less than 3 years in current department or agency 45 29 6 16 4 0 0 74 20 49
2014 3 to 10 years in current department or agency 25 30 11 18 14 1 0 56 33 91
2014 11 to 20 years in current department or agency 32 22 7 26 14 0 0 54 40 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 30 2 8 0 2 0 90 8 56
2019 3 to 10 years in current department or agency 43 32 12 13 0 0 0 75 13 51
2018 Less than 3 years in current department or agency 41 45 6 8 0 0 0 86 8 51
2018 3 to 10 years in current department or agency 38 34 11 13 4 0 0 72 17 53
2017 Less than 3 years in current department or agency 34 40 10 9 6 0 2 75 15 51
2017 3 to 10 years in current department or agency 26 48 10 15 1 0 0 74 16 74
2017 11 to 20 years in current department or agency 55 8 7 24 7 0 0 63 31 13
2014 Less than 3 years in current department or agency 49 30 10 8 2 0 0 80 10 49
2014 3 to 10 years in current department or agency 34 36 10 12 7 1 0 71 20 91
2014 11 to 20 years in current department or agency 44 48 9 0 0 0 0 91 0 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 15 10 2 2 0 0 86 4 56
2019 3 to 10 years in current department or agency 53 37 10 0 0 0 0 90 0 51
2017 Less than 3 years in current department or agency 59 29 4 5 0 0 2 90 5 51
2017 3 to 10 years in current department or agency 51 41 3 3 3 0 0 92 5 74
2017 11 to 20 years in current department or agency 50 42 0 7 0 0 0 93 7 12
2014 Less than 3 years in current department or agency 59 26 4 6 0 0 4 90 6 49
2014 3 to 10 years in current department or agency 40 44 9 4 2 1 0 85 6 91
2014 11 to 20 years in current department or agency 54 24 15 7 0 0 0 78 7 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 18 0 2 2 0 0 96 4 54
2019 3 to 10 years in current department or agency 50 44 2 2 2 0 0 94 4 51
2018 Less than 3 years in current department or agency 57 30 6 4 0 0 4 90 4 51
2018 3 to 10 years in current department or agency 51 38 4 4 4 0 0 89 8 53
2017 Less than 3 years in current department or agency 67 21 4 2 6 0 0 88 7 51
2017 3 to 10 years in current department or agency 37 37 12 9 5 0 0 74 14 74
2017 11 to 20 years in current department or agency 28 56 0 16 0 0 0 84 16 12
2014 Less than 3 years in current department or agency 52 27 8 8 2 0 2 81 10 49
2014 3 to 10 years in current department or agency 41 34 11 9 2 1 1 77 12 91
2014 11 to 20 years in current department or agency 38 47 0 15 0 0 0 85 15 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 33 0 4 5 0 0 90 10 56
2019 3 to 10 years in current department or agency 49 38 10 2 2 0 0 87 4 51
2018 Less than 3 years in current department or agency 43 41 6 8 2 0 0 84 10 51
2018 3 to 10 years in current department or agency 32 49 11 4 4 0 0 81 8 53
2017 Less than 3 years in current department or agency 32 43 10 12 3 0 0 75 15 51
2017 3 to 10 years in current department or agency 39 41 8 8 4 0 0 80 12 74
2017 11 to 20 years in current department or agency 40 15 22 23 0 0 0 55 23 13
2014 Less than 3 years in current department or agency 44 36 8 4 8 0 0 80 12 49
2014 3 to 10 years in current department or agency 37 46 6 10 1 1 0 84 11 91
2014 11 to 20 years in current department or agency 60 33 7 0 0 0 0 93 0 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 27 6 2 0 0 2 92 2 56
2019 3 to 10 years in current department or agency 39 41 13 7 0 0 0 80 7 51
2018 Less than 3 years in current department or agency 45 43 4 2 6 0 0 88 8 51
2018 3 to 10 years in current department or agency 33 37 14 10 8 0 0 69 17 52
2017 Less than 3 years in current department or agency 51 27 8 8 3 2 0 80 12 51
2017 3 to 10 years in current department or agency 26 39 18 9 9 0 0 65 18 74
2017 11 to 20 years in current department or agency 41 14 0 28 17 0 0 55 45 13
2014 Less than 3 years in current department or agency 45 28 11 8 8 0 0 73 16 49
2014 3 to 10 years in current department or agency 31 33 21 8 6 1 0 65 14 91
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 40 5 2 0 0 2 92 2 56
2019 3 to 10 years in current department or agency 39 49 9 4 0 0 0 88 4 50
2018 Less than 3 years in current department or agency 43 45 2 6 4 0 0 88 10 49
2018 3 to 10 years in current department or agency 32 47 11 6 4 0 0 79 10 53
2017 Less than 3 years in current department or agency 39 44 8 4 5 0 0 83 9 51
2017 3 to 10 years in current department or agency 35 42 12 5 5 0 0 77 11 74
2017 11 to 20 years in current department or agency 39 54 0 7 0 0 0 93 7 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 27 2 2 0 0 0 96 2 56
2019 3 to 10 years in current department or agency 55 40 4 2 0 0 0 95 2 51
2018 Less than 3 years in current department or agency 57 37 4 2 0 0 0 94 2 51
2018 3 to 10 years in current department or agency 51 43 4 2 0 0 0 94 2 53
2017 Less than 3 years in current department or agency 53 37 2 6 2 0 0 90 8 51
2017 3 to 10 years in current department or agency 57 30 7 2 4 0 0 87 7 74
2017 11 to 20 years in current department or agency 49 37 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 62 31 2 0 6 0 0 92 6 49
2014 3 to 10 years in current department or agency 50 40 2 6 0 2 0 91 6 91
2014 11 to 20 years in current department or agency 85 8 7 0 0 0 0 93 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 34 2 2 0 0 0 96 2 56
2019 3 to 10 years in current department or agency 51 38 4 8 0 0 0 88 8 51
2018 Less than 3 years in current department or agency 47 41 4 6 2 0 0 88 8 51
2018 3 to 10 years in current department or agency 38 36 11 11 4 0 0 74 15 53
2017 Less than 3 years in current department or agency 47 38 11 2 2 0 0 85 4 51
2017 3 to 10 years in current department or agency 31 38 11 12 8 0 0 69 20 74
2017 11 to 20 years in current department or agency 41 7 15 22 15 0 0 48 37 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 30 4 2 2 0 0 92 4 56
2019 3 to 10 years in current department or agency 60 36 4 0 0 0 0 96 0 51
2018 Less than 3 years in current department or agency 41 47 10 2 0 0 0 88 2 51
2018 3 to 10 years in current department or agency 55 34 6 6 0 0 0 89 6 53
2017 Less than 3 years in current department or agency 43 46 4 6 0 0 0 89 6 51
2017 3 to 10 years in current department or agency 52 36 7 4 1 0 0 88 5 74
2017 11 to 20 years in current department or agency 47 16 23 14 0 0 0 63 14 13
2014 Less than 3 years in current department or agency 70 18 8 2 2 0 0 88 4 49
2014 3 to 10 years in current department or agency 69 21 6 2 1 1 0 91 3 91
2014 11 to 20 years in current department or agency 92 0 8 0 0 0 0 92 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 34 14 4 0 2 0 82 4 55
2019 3 to 10 years in current department or agency 51 39 7 2 0 0 0 90 2 51
2018 Less than 3 years in current department or agency 29 51 12 6 2 0 0 80 8 51
2018 3 to 10 years in current department or agency 35 36 19 9 0 0 0 72 9 53
2017 Less than 3 years in current department or agency 41 45 4 10 0 0 0 86 10 51
2017 3 to 10 years in current department or agency 35 32 15 11 6 0 0 67 17 74
2017 11 to 20 years in current department or agency 33 29 22 8 9 0 0 62 17 13
2014 Less than 3 years in current department or agency 48 32 6 6 8 0 0 80 14 49
2014 3 to 10 years in current department or agency 35 38 12 7 8 1 0 74 14 91
2014 11 to 20 years in current department or agency 47 38 9 7 0 0 0 85 7 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 35 4 2 2 0 0 92 4 56
2019 3 to 10 years in current department or agency 52 35 10 4 0 0 0 86 4 51
2018 Less than 3 years in current department or agency 45 33 10 6 4 2 0 79 10 51
2018 3 to 10 years in current department or agency 36 42 8 11 4 0 0 77 15 53
2017 Less than 3 years in current department or agency 51 30 10 6 2 0 0 81 8 51
2017 3 to 10 years in current department or agency 37 34 8 14 7 0 0 71 21 74
2017 11 to 20 years in current department or agency 33 30 7 15 15 0 0 63 30 13
2014 Less than 3 years in current department or agency 60 20 2 12 6 0 0 80 18 49
2014 3 to 10 years in current department or agency 37 31 13 11 7 1 0 69 18 91
2014 11 to 20 years in current department or agency 47 38 15 0 0 0 0 85 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 40 2 2 0 0 0 96 2 55
2019 3 to 10 years in current department or agency 45 43 10 2 0 0 0 88 2 51
2018 Less than 3 years in current department or agency 41 43 10 6 0 0 0 84 6 51
2018 3 to 10 years in current department or agency 32 44 13 8 4 0 0 76 11 53
2017 Less than 3 years in current department or agency 48 33 4 11 2 0 2 82 13 51
2017 3 to 10 years in current department or agency 35 40 10 8 7 0 0 75 15 74
2017 11 to 20 years in current department or agency 32 37 9 22 0 0 0 70 22 13
2014 Less than 3 years in current department or agency 50 38 4 4 4 0 0 88 8 49
2014 3 to 10 years in current department or agency 38 35 10 12 4 1 0 74 16 91
2014 11 to 20 years in current department or agency 39 44 17 0 0 0 0 83 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 24 4 0 4 0 0 92 4 56
2019 3 to 10 years in current department or agency 59 31 4 4 2 0 0 90 6 51
2018 Less than 3 years in current department or agency 51 35 6 6 2 0 0 86 8 51
2018 3 to 10 years in current department or agency 46 34 16 2 2 0 0 81 4 52
2017 Less than 3 years in current department or agency 48 29 14 6 3 0 0 76 9 51
2017 3 to 10 years in current department or agency 31 47 8 10 4 0 0 78 14 74
2017 11 to 20 years in current department or agency 33 22 23 15 7 0 0 55 22 13
2014 Less than 3 years in current department or agency 52 32 6 4 6 0 0 84 10 49
2014 3 to 10 years in current department or agency 46 38 9 2 3 2 0 85 6 91
2014 11 to 20 years in current department or agency 78 15 7 0 0 0 0 93 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 43 21 5 4 0 0 69 10 55
2019 3 to 10 years in current department or agency 23 32 24 19 2 0 0 55 21 51
2018 Less than 3 years in current department or agency 32 34 28 4 2 0 0 66 6 50
2018 3 to 10 years in current department or agency 26 25 24 17 7 0 0 51 25 53
2017 Less than 3 years in current department or agency 40 34 12 8 6 0 0 74 14 51
2017 3 to 10 years in current department or agency 26 32 30 5 8 0 0 57 13 74
2017 11 to 20 years in current department or agency 17 15 50 8 9 0 0 33 17 13
2014 Less than 3 years in current department or agency 48 30 9 10 2 2 0 79 12 49
2014 3 to 10 years in current department or agency 25 38 16 8 9 1 2 65 18 91
2014 11 to 20 years in current department or agency 22 47 30 0 0 0 0 70 0 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 23 35 19 15 2 0 35 29 56
2019 3 to 10 years in current department or agency 2 24 37 25 12 0 0 37 26 51
2018 Less than 3 years in current department or agency 8 12 37 34 8 0 2 42 20 51
2018 3 to 10 years in current department or agency 13 11 41 21 11 0 2 33 25 53
2017 Less than 3 years in current department or agency 6 17 34 27 14 2 0 42 23 50
2017 3 to 10 years in current department or agency 13 18 42 15 8 1 1 24 33 74
2017 11 to 20 years in current department or agency 15 22 17 29 17 0 0 46 37 13
2014 Less than 3 years in current department or agency 4 8 37 21 27 0 4 49 13 49
2014 3 to 10 years in current department or agency 5 16 44 21 10 2 1 33 22 91
2014 11 to 20 years in current department or agency 9 0 52 24 15 0 0 39 9 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 11 29 27 22 6 3 54 14 56
2019 3 to 10 years in current department or agency 2 21 24 42 10 0 2 52 23 51
2018 Less than 3 years in current department or agency 4 10 31 25 26 2 2 53 14 51
2018 3 to 10 years in current department or agency 2 9 22 44 17 0 6 64 12 53
2017 Less than 3 years in current department or agency 0 2 19 41 37 2 0 79 2 50
2017 3 to 10 years in current department or agency 8 8 22 34 24 0 3 60 17 74
2017 11 to 20 years in current department or agency 9 7 31 22 31 0 0 53 15 13
2014 Less than 3 years in current department or agency 0 2 24 24 40 4 6 71 2 49
2014 3 to 10 years in current department or agency 2 10 25 38 22 2 2 62 12 91
2014 11 to 20 years in current department or agency 0 0 25 38 31 7 0 73 0 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 10 21 27 33 2 3 64 15 56
2019 3 to 10 years in current department or agency 9 12 33 30 13 0 2 44 22 51
2018 Less than 3 years in current department or agency 6 12 25 39 12 2 4 54 19 51
2018 3 to 10 years in current department or agency 9 17 30 26 15 0 2 42 27 53
2017 Less than 3 years in current department or agency 8 8 36 20 28 0 0 48 16 50
2017 3 to 10 years in current department or agency 8 20 22 23 22 4 0 48 29 74
2017 11 to 20 years in current department or agency 21 17 14 32 17 0 0 49 37 13
2014 Less than 3 years in current department or agency 9 8 21 29 28 3 2 60 17 48
2014 3 to 10 years in current department or agency 10 18 30 20 19 1 1 40 29 90
2014 11 to 20 years in current department or agency 17 0 9 43 31 0 0 74 17 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 9 21 34 30 2 3 67 11 56
2019 3 to 10 years in current department or agency 4 10 39 34 10 0 2 45 15 50
2018 Less than 3 years in current department or agency 2 12 27 28 27 0 4 57 14 51
2018 3 to 10 years in current department or agency 2 13 30 49 4 0 2 54 16 53
2017 Less than 3 years in current department or agency 2 13 28 31 25 0 0 56 15 50
2017 3 to 10 years in current department or agency 7 14 34 30 12 1 1 44 22 74
2017 11 to 20 years in current department or agency 7 39 21 25 9 0 0 34 45 13
2014 Less than 3 years in current department or agency 0 12 21 43 20 0 4 65 13 49
2014 3 to 10 years in current department or agency 2 13 38 32 13 1 1 46 16 91
2014 11 to 20 years in current department or agency 0 17 17 26 40 0 0 66 17 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 8 22 30 23 3 7 59 16 56
2019 3 to 10 years in current department or agency 5 26 46 13 10 0 0 23 31 50
2018 Less than 3 years in current department or agency 12 20 15 30 14 4 6 48 35 51
2018 3 to 10 years in current department or agency 24 19 34 15 6 0 2 21 44 53
2017 Less than 3 years in current department or agency 5 12 31 30 20 2 0 51 18 50
2017 3 to 10 years in current department or agency 18 27 35 13 5 0 3 18 46 74
2017 11 to 20 years in current department or agency 15 30 14 16 24 0 0 40 46 13
2014 Less than 3 years in current department or agency 8 30 25 18 10 2 8 31 42 49
2014 3 to 10 years in current department or agency 18 21 33 17 8 2 1 26 40 91
2014 11 to 20 years in current department or agency 0 14 22 55 9 0 0 63 14 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 0 19 22 33 21 2 3 57 20 56
2019 3 to 10 years in current department or agency 15 14 39 22 7 0 2 30 30 51
2018 Less than 3 years in current department or agency 6 14 27 23 18 6 6 47 22 51
2018 3 to 10 years in current department or agency 6 9 40 37 6 0 2 43 15 52
2017 Less than 3 years in current department or agency 2 8 18 37 26 8 0 69 11 50
2017 3 to 10 years in current department or agency 6 12 41 29 10 1 0 40 18 74
2017 11 to 20 years in current department or agency 0 9 23 29 39 0 0 68 9 13
2014 Less than 3 years in current department or agency 0 17 12 42 18 6 6 68 19 49
2014 3 to 10 years in current department or agency 6 13 30 25 18 7 2 47 20 91
2014 11 to 20 years in current department or agency 0 0 15 54 31 0 0 85 0 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 8 24 34 25 3 3 64 11 56
2019 3 to 10 years in current department or agency 4 9 45 36 5 0 2 42 12 51
2018 Less than 3 years in current department or agency 4 12 24 34 20 0 6 57 17 50
2018 3 to 10 years in current department or agency 9 15 26 43 4 0 2 48 25 53
2017 Less than 3 years in current department or agency 6 10 42 27 13 0 2 41 16 50
2017 3 to 10 years in current department or agency 10 11 29 43 8 0 0 51 21 74
2017 11 to 20 years in current department or agency 14 24 23 8 31 0 0 39 37 13
2014 Less than 3 years in current department or agency 6 6 26 32 20 2 8 58 14 49
2014 3 to 10 years in current department or agency 9 22 38 16 9 3 3 27 33 91
2014 11 to 20 years in current department or agency 17 0 38 14 15 15 0 35 21 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 2 23 33 37 0 3 72 4 56
2019 3 to 10 years in current department or agency 0 8 28 43 21 0 0 64 8 51
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 9 5 8 2 2 0 84 11 56
2019 3 to 10 years in current department or agency 72 10 5 8 5 0 0 82 13 51
2017 Less than 3 years in current department or agency 75 18 0 5 2 0 0 93 7 51
2017 3 to 10 years in current department or agency 64 26 4 3 3 0 0 90 5 74
2017 11 to 20 years in current department or agency 55 38 7 0 0 0 0 93 0 13
2014 Less than 3 years in current department or agency 77 19 2 2 0 0 0 96 2 49
2014 3 to 10 years in current department or agency 64 22 5 5 2 1 1 88 7 91
2014 11 to 20 years in current department or agency 78 14 9 0 0 0 0 91 0 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 23 2 5 2 5 16 88 9 56
2019 3 to 10 years in current department or agency 38 36 12 4 2 5 4 81 6 50
2018 Less than 3 years in current department or agency 29 27 8 8 4 16 8 74 15 51
2018 3 to 10 years in current department or agency 28 41 13 9 0 4 4 75 10 53
2017 Less than 3 years in current department or agency 41 31 4 14 1 5 4 78 17 51
2017 3 to 10 years in current department or agency 28 27 16 13 8 4 5 60 23 74
2017 11 to 20 years in current department or agency 32 21 24 15 0 7 0 57 17 13
2014 Less than 3 years in current department or agency 35 24 9 8 2 10 12 76 13 49
2014 3 to 10 years in current department or agency 23 29 23 11 6 6 2 57 18 91
2014 11 to 20 years in current department or agency 48 38 14 0 0 0 0 86 0 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 29 7 2 2 0 0 90 4 56
2019 3 to 10 years in current department or agency 52 34 8 4 2 0 0 87 5 51
2018 Less than 3 years in current department or agency 52 30 6 8 0 4 0 85 8 50
2018 3 to 10 years in current department or agency 38 37 10 6 7 2 0 77 14 53
2017 Less than 3 years in current department or agency 59 23 10 6 2 0 0 82 8 51
2017 3 to 10 years in current department or agency 46 23 11 11 8 0 0 69 19 74
2017 11 to 20 years in current department or agency 39 29 15 9 9 0 0 68 17 13
2014 Less than 3 years in current department or agency 55 25 6 2 6 4 2 85 8 49
2014 3 to 10 years in current department or agency 40 30 8 11 10 1 0 71 21 91
2014 11 to 20 years in current department or agency 61 32 7 0 0 0 0 93 0 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 21 4 0 0 0 0 96 0 55
2019 3 to 10 years in current department or agency 62 30 2 6 0 0 0 92 6 51
2018 Less than 3 years in current department or agency 59 31 8 2 0 0 0 90 2 51
2018 3 to 10 years in current department or agency 45 39 8 6 2 0 0 85 7 53
2017 Less than 3 years in current department or agency 54 38 0 8 0 0 0 92 8 51
2017 3 to 10 years in current department or agency 42 43 5 7 3 0 0 85 9 73
2017 11 to 20 years in current department or agency 54 38 0 8 0 0 0 92 8 13
2014 Less than 3 years in current department or agency 51 38 2 7 0 0 2 91 7 49
2014 3 to 10 years in current department or agency 47 38 5 5 3 1 0 86 9 91
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 34 2 2 0 0 0 96 2 56
2019 3 to 10 years in current department or agency 63 31 4 0 2 0 0 94 2 51
2018 Less than 3 years in current department or agency 50 38 8 4 0 0 0 88 4 50
2018 3 to 10 years in current department or agency 59 28 10 4 0 0 0 87 4 53
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 16 4 0 2 2 3 94 2 56
2019 3 to 10 years in current department or agency 66 22 6 0 0 0 6 93 0 51

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 22 9 0 2 0 2 89 2 56
2019 3 to 10 years in current department or agency 58 25 12 5 0 0 0 83 5 51
2018 Less than 3 years in current department or agency 59 27 2 10 2 0 0 86 12 51
2018 3 to 10 years in current department or agency 44 27 15 8 6 0 0 71 13 52
2017 Less than 3 years in current department or agency 59 20 12 6 2 0 2 80 8 50
2017 3 to 10 years in current department or agency 39 36 10 4 10 0 0 75 14 74
2017 11 to 20 years in current department or agency 61 39 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 57 27 9 2 4 0 2 85 6 49
2014 3 to 10 years in current department or agency 39 36 9 8 7 1 1 76 15 91
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 22 2 2 2 2 0 95 3 56
2019 3 to 10 years in current department or agency 57 28 7 0 4 2 2 89 4 51
2018 Less than 3 years in current department or agency 65 17 14 0 2 2 0 84 2 51
2018 3 to 10 years in current department or agency 48 34 12 4 0 2 0 84 4 52
2017 Less than 3 years in current department or agency 63 21 8 6 0 1 0 86 6 51
2017 3 to 10 years in current department or agency 46 32 11 3 4 3 1 81 7 74
2017 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 62 13 6 10 2 6 0 80 13 49
2014 3 to 10 years in current department or agency 57 20 8 5 6 2 1 79 12 91
2014 11 to 20 years in current department or agency 77 16 7 0 0 0 0 93 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 25 4 0 2 2 2 94 2 55
2019 3 to 10 years in current department or agency 58 29 9 4 0 0 0 87 4 50
2018 Less than 3 years in current department or agency 63 23 6 6 2 0 0 86 8 51
2018 3 to 10 years in current department or agency 42 37 9 10 2 0 0 79 11 52
2017 Less than 3 years in current department or agency 51 35 8 2 4 0 0 85 7 51
2017 3 to 10 years in current department or agency 42 34 7 9 8 0 0 76 17 74
2017 11 to 20 years in current department or agency 61 30 9 0 0 0 0 91 0 13
2014 Less than 3 years in current department or agency 63 21 8 4 4 0 0 84 8 49
2014 3 to 10 years in current department or agency 51 28 6 7 5 1 1 81 13 91
2014 11 to 20 years in current department or agency 62 38 0 0 0 0 0 100 0 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 90 6 4 0 0 0 0 96 0 55
2019 3 to 10 years in current department or agency 88 4 2 5 0 0 2 93 5 51
2017 Less than 3 years in current department or agency 79 11 6 5 0 0 0 89 5 51
2017 3 to 10 years in current department or agency 88 7 1 4 0 0 0 94 4 74
2017 11 to 20 years in current department or agency 92 8 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 92 6 2 0 0 0 0 98 0 49
2014 3 to 10 years in current department or agency 82 8 2 4 1 1 2 93 5 91
2014 11 to 20 years in current department or agency 91 9 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 14 4 2 2 2 6 92 4 55
2019 3 to 10 years in current department or agency 64 23 4 2 0 2 4 93 3 51
2017 Less than 3 years in current department or agency 59 26 8 2 2 0 2 87 4 51
2017 3 to 10 years in current department or agency 46 27 6 12 4 1 4 77 17 74
2017 11 to 20 years in current department or agency 32 47 7 7 0 7 0 85 7 13
2014 Less than 3 years in current department or agency 63 12 4 2 4 3 12 88 7 49
2014 3 to 10 years in current department or agency 37 26 11 10 8 3 5 68 19 91
2014 11 to 20 years in current department or agency 36 47 9 0 0 0 8 91 0 13

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 84 11 2 2 2 0 0 95 3 56
2019 3 to 10 years in current department or agency 70 26 2 2 0 0 0 96 2 51
2018 Less than 3 years in current department or agency 69 21 8 0 2 0 0 90 2 51
2018 3 to 10 years in current department or agency 54 27 9 4 4 2 0 83 8 52
2017 Less than 3 years in current department or agency 72 18 2 5 0 2 0 93 5 51
2017 3 to 10 years in current department or agency 64 17 6 5 5 3 0 83 11 74
2017 11 to 20 years in current department or agency 61 25 7 7 0 0 0 86 7 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 72 21 2 0 2 2 2 96 2 56
2019 3 to 10 years in current department or agency 66 27 6 2 0 0 0 93 2 50
2018 Less than 3 years in current department or agency 59 28 10 2 2 0 0 86 4 51
2018 3 to 10 years in current department or agency 52 25 13 6 4 0 0 77 9 52
2017 Less than 3 years in current department or agency 61 27 8 5 0 0 0 87 5 51
2017 3 to 10 years in current department or agency 54 29 7 4 5 1 0 83 9 74
2017 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 65 18 6 9 2 0 0 83 11 49
2014 3 to 10 years in current department or agency 51 24 11 4 9 1 0 75 13 91
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in current department or agency 27 67 0 0 0 0 5 100 0 17
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 34 8 0 0 0 0 92 0 56
2019 3 to 10 years in current department or agency 48 32 14 2 0 4 0 83 2 50
2018 Less than 3 years in current department or agency 61 25 4 6 0 4 0 90 6 51
2018 3 to 10 years in current department or agency 39 38 7 4 7 4 0 81 12 53
2017 Less than 3 years in current department or agency 57 29 10 2 0 2 0 88 2 51
2017 3 to 10 years in current department or agency 38 38 10 5 5 4 0 79 11 73
2017 11 to 20 years in current department or agency 16 38 17 29 0 0 0 54 29 13
2014 Less than 3 years in current department or agency 49 36 2 4 2 7 0 91 7 49
2014 3 to 10 years in current department or agency 36 36 9 8 8 4 0 74 16 91
2014 11 to 20 years in current department or agency 38 41 7 7 0 7 0 85 7 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 38 3 4 0 0 0 92 4 56
2019 3 to 10 years in current department or agency 43 35 16 4 0 2 0 80 4 51
2018 Less than 3 years in current department or agency 55 33 6 6 0 0 0 88 6 51
2018 3 to 10 years in current department or agency 40 38 11 4 7 0 0 78 11 53
2017 Less than 3 years in current department or agency 44 38 12 4 0 2 0 84 4 51
2017 3 to 10 years in current department or agency 43 25 19 8 5 0 0 68 13 74
2017 11 to 20 years in current department or agency 16 32 15 21 17 0 0 48 37 13
2014 Less than 3 years in current department or agency 57 29 10 2 2 0 0 86 4 49
2014 3 to 10 years in current department or agency 36 34 7 11 10 1 0 71 21 91
2014 11 to 20 years in current department or agency 45 40 9 7 0 0 0 85 7 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 40 7 8 0 0 0 85 8 56
2019 3 to 10 years in current department or agency 19 50 20 5 0 4 2 73 6 51
2018 Less than 3 years in current department or agency 37 41 8 12 0 2 0 80 12 51
2018 3 to 10 years in current department or agency 19 51 13 6 9 2 0 71 16 53
2017 Less than 3 years in current department or agency 25 45 14 12 0 3 0 73 13 51
2017 3 to 10 years in current department or agency 31 34 15 7 5 8 0 71 12 74
2017 11 to 20 years in current department or agency 16 25 37 7 9 7 0 44 17 13
2014 Less than 3 years in current department or agency 49 27 16 2 2 4 0 79 4 49
2014 3 to 10 years in current department or agency 26 37 12 13 7 4 0 66 21 91
2014 11 to 20 years in current department or agency 45 35 14 7 0 0 0 79 7 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 38 13 2 0 3 0 84 2 55
2019 3 to 10 years in current department or agency 22 43 22 13 0 0 0 66 13 51
2018 Less than 3 years in current department or agency 34 49 10 2 2 4 0 86 4 51
2018 3 to 10 years in current department or agency 24 40 13 19 4 0 0 64 23 53
2017 Less than 3 years in current department or agency 26 54 11 2 7 1 0 81 8 51
2017 3 to 10 years in current department or agency 26 34 14 17 8 1 0 61 25 74
2017 11 to 20 years in current department or agency 16 33 21 15 9 7 0 52 26 13
2014 Less than 3 years in current department or agency 38 40 12 4 4 2 0 79 8 49
2014 3 to 10 years in current department or agency 26 40 11 13 9 1 0 66 22 91
2014 11 to 20 years in current department or agency 15 64 14 7 0 0 0 80 7 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 22 11 4 0 2 0 85 4 56
2019 3 to 10 years in current department or agency 43 36 15 2 2 2 0 81 4 51
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 32 4 2 0 0 0 94 2 56
2019 3 to 10 years in current department or agency 46 40 14 0 0 0 0 86 0 51
2018 Less than 3 years in current department or agency 51 39 6 2 0 2 0 92 2 51
2018 3 to 10 years in current department or agency 50 34 13 0 2 0 0 85 2 52
2017 Less than 3 years in current department or agency 37 52 2 7 2 0 0 89 9 50
2017 3 to 10 years in current department or agency 40 47 6 5 1 0 0 87 6 74
2017 11 to 20 years in current department or agency 31 38 16 15 0 0 0 69 15 13
2014 Less than 3 years in current department or agency 55 37 2 6 0 0 0 92 6 49
2014 3 to 10 years in current department or agency 42 38 10 6 1 3 0 83 7 91
2014 11 to 20 years in current department or agency 53 47 0 0 0 0 0 100 0 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 40 8 6 2 3 0 84 8 56
2019 3 to 10 years in current department or agency 18 46 21 11 2 2 0 65 13 50

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 32 9 5 2 2 0 83 8 54
2019 3 to 10 years in current department or agency 49 37 4 5 2 4 0 89 8 51
2018 Less than 3 years in current department or agency 45 33 8 4 2 8 0 85 6 51
2018 3 to 10 years in current department or agency 40 47 6 2 2 2 2 90 4 53
2017 Less than 3 years in current department or agency 47 34 6 6 2 5 0 85 9 50
2017 3 to 10 years in current department or agency 50 27 15 4 1 0 3 79 6 74
2017 11 to 20 years in current department or agency 55 31 0 14 0 0 0 86 14 13
2014 Less than 3 years in current department or agency 58 28 6 6 0 0 2 87 6 49
2014 3 to 10 years in current department or agency 44 24 8 10 10 2 1 71 22 91
2014 11 to 20 years in current department or agency 45 49 7 0 0 0 0 93 0 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 37 13 0 2 2 0 84 2 56
2019 3 to 10 years in current department or agency 39 39 20 2 0 0 0 78 2 50
2018 Less than 3 years in current department or agency 47 35 12 2 0 4 0 86 2 51
2018 3 to 10 years in current department or agency 36 43 11 2 6 2 0 81 8 53

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 28 25 2 4 7 3 66 6 56
2019 3 to 10 years in current department or agency 23 19 21 15 0 20 2 54 19 50
2018 Less than 3 years in current department or agency 24 33 17 10 0 16 0 68 12 51
2018 3 to 10 years in current department or agency 23 28 17 7 7 11 6 61 18 53
2017 Less than 3 years in current department or agency 12 39 11 4 8 18 8 68 17 48
2017 3 to 10 years in current department or agency 9 27 14 13 17 18 3 45 37 74
2017 11 to 20 years in current department or agency 24 9 29 31 7 0 0 33 37 13
2014 Less than 3 years in current department or agency 19 21 20 2 4 20 14 60 9 49
2014 3 to 10 years in current department or agency 16 16 17 10 20 17 5 40 39 91
2014 11 to 20 years in current department or agency 15 33 24 14 7 0 8 52 22 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 38 6 0 6 2 0 87 6 56
2019 3 to 10 years in current department or agency 28 46 12 8 7 0 0 73 15 50
2018 Less than 3 years in current department or agency 38 36 14 2 2 8 0 80 4 50
2018 3 to 10 years in current department or agency 28 32 19 11 9 0 0 60 21 53
2017 Less than 3 years in current department or agency 47 27 17 4 0 3 2 78 4 51
2017 3 to 10 years in current department or agency 29 39 12 7 12 1 0 68 20 72
2017 11 to 20 years in current department or agency 24 45 15 7 9 0 0 69 15 13
2014 Less than 3 years in current department or agency 45 33 6 4 4 4 4 85 9 49
2014 3 to 10 years in current department or agency 34 35 8 14 7 1 1 70 22 91
2014 11 to 20 years in current department or agency 31 51 9 0 0 9 0 91 0 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 32 14 2 8 3 5 74 11 56
2019 3 to 10 years in current department or agency 27 27 19 13 12 0 2 55 26 50
2018 Less than 3 years in current department or agency 25 19 18 16 14 4 4 49 32 51
2018 3 to 10 years in current department or agency 19 30 8 21 21 2 0 50 42 53
2017 Less than 3 years in current department or agency 24 17 13 21 17 2 6 45 41 51
2017 3 to 10 years in current department or agency 7 19 14 16 38 1 5 27 57 74
2017 11 to 20 years in current department or agency 16 7 16 30 24 0 7 24 59 13
2014 Less than 3 years in current department or agency 15 28 17 12 14 4 10 50 30 49
2014 3 to 10 years in current department or agency 12 19 14 20 30 3 2 33 53 91
2014 11 to 20 years in current department or agency 14 30 42 0 7 0 8 48 7 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 28 4 4 0 0 2 92 4 56
2019 3 to 10 years in current department or agency 67 10 14 2 4 0 4 80 6 50

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 10 7 4 8 0 8 79 14 55
2019 3 to 10 years in current department or agency 62 13 8 2 7 2 6 82 9 50

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 31 8 6 2 0 2 84 8 56
2019 3 to 10 years in current department or agency 65 17 10 0 0 2 6 89 0 50

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 20 13 4 8 0 4 74 12 56
2019 3 to 10 years in current department or agency 61 23 4 4 2 2 4 90 6 50

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 76 10 4 0 2 0 7 93 2 55
2019 3 to 10 years in current department or agency 66 8 4 2 10 0 10 82 14 50

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 14 3 4 0 0 5 92 4 55
2019 3 to 10 years in current department or agency 72 11 4 0 4 2 6 92 4 49

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 83 8 2 2 0 3 2 95 2 56
2019 3 to 10 years in current department or agency 81 0 2 4 0 5 8 93 4 49

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 83 8 0 2 2 0 5 95 5 56
2019 3 to 10 years in current department or agency 84 4 0 0 0 0 12 100 0 49

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 40 9 4 0 3 0 87 4 56
2019 3 to 10 years in current department or agency 41 42 10 2 0 2 2 87 2 50
2018 Less than 3 years in current department or agency 45 35 10 0 4 6 0 85 4 51
2018 3 to 10 years in current department or agency 32 47 11 6 4 0 0 79 9 53
2017 Less than 3 years in current department or agency 35 42 14 4 2 2 0 79 6 50
2017 3 to 10 years in current department or agency 24 42 16 10 5 0 1 68 16 74
2017 11 to 20 years in current department or agency 33 15 21 24 0 0 8 52 26 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 42 8 0 0 0 0 92 0 55
2019 3 to 10 years in current department or agency 44 36 12 6 0 2 0 82 6 50
2018 Less than 3 years in current department or agency 45 41 10 0 0 4 0 90 0 51
2018 3 to 10 years in current department or agency 40 48 10 2 0 0 0 88 2 52
2017 Less than 3 years in current department or agency 51 42 2 5 0 0 0 93 5 51
2017 3 to 10 years in current department or agency 28 51 9 7 4 1 0 80 11 74
2017 11 to 20 years in current department or agency 49 30 7 15 0 0 0 78 15 13
2014 Less than 3 years in current department or agency 62 28 6 2 2 0 0 90 4 49
2014 3 to 10 years in current department or agency 36 39 11 5 3 5 0 80 9 91
2014 11 to 20 years in current department or agency 55 38 0 7 0 0 0 93 7 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 38 6 2 0 4 0 93 2 56
2019 3 to 10 years in current department or agency 39 38 12 6 2 2 0 79 9 50
2018 Less than 3 years in current department or agency 55 37 4 2 0 2 0 94 2 51
2018 3 to 10 years in current department or agency 36 35 13 9 0 6 0 76 10 52
2017 Less than 3 years in current department or agency 38 37 6 8 4 7 0 81 13 51
2017 3 to 10 years in current department or agency 33 38 16 6 3 4 0 74 9 74
2017 11 to 20 years in current department or agency 47 24 22 7 0 0 0 71 7 13
2014 Less than 3 years in current department or agency 57 27 10 2 2 2 0 85 4 49
2014 3 to 10 years in current department or agency 40 27 16 6 2 10 0 73 9 91
2014 11 to 20 years in current department or agency 32 46 0 14 0 9 0 85 15 13

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 76 18 4 2 0 0 0 94 2 56
2019 3 to 10 years in current department or agency 64 30 4 0 0 2 0 96 0 50
2018 Less than 3 years in current department or agency 67 30 4 0 0 0 0 96 0 51
2018 3 to 10 years in current department or agency 57 34 6 4 0 0 0 91 4 53
2017 Less than 3 years in current department or agency 64 27 4 4 0 0 0 92 4 51
2017 3 to 10 years in current department or agency 41 47 4 5 3 0 0 88 8 74
2017 11 to 20 years in current department or agency 42 43 0 7 8 0 0 85 15 13
2014 Less than 3 years in current department or agency 78 18 0 2 2 0 0 96 4 49
2014 3 to 10 years in current department or agency 48 37 7 4 3 1 0 86 7 91
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 19 2 4 2 2 0 92 6 56
2019 3 to 10 years in current department or agency 64 28 6 2 0 0 0 92 2 49
2018 Less than 3 years in current department or agency 59 30 6 4 2 0 0 88 6 51
2018 3 to 10 years in current department or agency 51 33 9 8 0 0 0 83 8 53
2017 Less than 3 years in current department or agency 62 17 13 5 2 0 0 79 8 51
2017 3 to 10 years in current department or agency 41 35 8 13 1 1 0 77 15 74
2017 11 to 20 years in current department or agency 32 24 22 14 8 0 0 56 22 13
2014 Less than 3 years in current department or agency 67 26 2 2 2 0 0 94 4 49
2014 3 to 10 years in current department or agency 43 30 16 5 4 2 0 74 9 91
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 16 0 6 2 2 0 92 8 56
2019 3 to 10 years in current department or agency 57 39 2 2 0 0 0 96 2 50
2018 Less than 3 years in current department or agency 51 35 10 2 2 0 0 86 4 51
2018 3 to 10 years in current department or agency 50 31 11 8 0 0 0 81 8 52
2017 Less than 3 years in current department or agency 59 21 12 6 2 0 0 80 8 51
2017 3 to 10 years in current department or agency 38 34 14 9 4 0 0 73 13 74
2017 11 to 20 years in current department or agency 24 24 29 14 8 0 0 49 22 13
2014 Less than 3 years in current department or agency 65 26 4 2 2 0 0 92 4 49
2014 3 to 10 years in current department or agency 39 38 13 5 4 1 0 77 10 91
2014 11 to 20 years in current department or agency 71 29 0 0 0 0 0 100 0 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 13 9 6 4 3 0 80 10 56
2019 3 to 10 years in current department or agency 49 23 17 4 2 4 2 76 6 50
2018 Less than 3 years in current department or agency 51 21 16 8 4 0 0 72 12 51
2018 3 to 10 years in current department or agency 35 30 17 6 6 6 0 70 12 53
2017 Less than 3 years in current department or agency 49 18 11 9 9 2 1 69 19 50
2017 3 to 10 years in current department or agency 26 30 14 12 11 7 0 61 24 74
2017 11 to 20 years in current department or agency 41 8 15 20 8 7 0 53 31 13
2014 Less than 3 years in current department or agency 52 23 10 8 4 4 0 77 12 49
2014 3 to 10 years in current department or agency 38 20 16 12 10 4 0 61 22 91
2014 11 to 20 years in current department or agency 69 22 9 0 0 0 0 91 0 13
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 26 47 27 56
2019 3 to 10 years in current department or agency 15 46 39 50
2018 Less than 3 years in current department or agency 36 41 23 51
2018 3 to 10 years in current department or agency 24 35 40 53
2017 Less than 3 years in current department or agency 32 32 36 51
2017 3 to 10 years in current department or agency 35 26 39 74
2017 11 to 20 years in current department or agency 25 35 41 12
2014 Less than 3 years in current department or agency 26 22 51 49
2014 3 to 10 years in current department or agency 32 25 43 91
2014 11 to 20 years in current department or agency 24 53 22 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 0 33 37 8 0 21 14
2018 Less than 3 years in current department or agency 0 11 61 11 11 5 18
2018 3 to 10 years in current department or agency 0 15 69 15 0 0 13
2017 Less than 3 years in current department or agency 0 12 71 6 0 11 17
2017 3 to 10 years in current department or agency 4 17 72 8 0 0 25
2014 Less than 3 years in current department or agency 16 14 46 16 9999 7 13
2014 3 to 10 years in current department or agency 15 24 51 7 9999 3 29
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 31 8 6 2 0 4 84 8 56
2019 3 to 10 years in current department or agency 24 56 10 4 2 0 4 83 6 50

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 20 8 0 0 5 4 91 0 56
2019 3 to 10 years in current department or agency 63 25 5 0 0 2 4 94 0 50
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 56

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 11 12 2 3 35 9 69 9 56
2019 3 to 10 years in current department or agency 24 7 14 2 0 44 9 66 4 50
2018 Less than 3 years in current department or agency 20 16 14 0 2 37 12 69 4 51
2018 3 to 10 years in current department or agency 21 19 17 6 2 34 2 62 12 53
2017 Less than 3 years in current department or agency 12 17 12 4 0 44 11 64 8 51
2017 3 to 10 years in current department or agency 11 10 24 7 5 40 4 36 21 74
2017 11 to 20 years in current department or agency 16 15 25 7 7 22 8 44 20 13
2014 Less than 3 years in current department or agency 19 10 4 0 4 36 27 78 10 49
2014 3 to 10 years in current department or agency 18 16 10 4 11 31 9 57 25 91
2014 11 to 20 years in current department or agency 16 24 15 0 0 44 0 72 0 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 21 14 2 2 13 2 79 4 56
2019 3 to 10 years in current department or agency 36 30 14 5 0 15 0 78 6 50
2018 Less than 3 years in current department or agency 27 39 18 2 0 14 0 77 2 51
2018 3 to 10 years in current department or agency 26 37 21 2 2 11 0 72 4 53
2017 Less than 3 years in current department or agency 34 34 10 7 0 16 0 80 8 51
2017 3 to 10 years in current department or agency 23 31 24 8 5 9 0 59 14 74
2017 11 to 20 years in current department or agency 24 55 0 14 0 7 0 85 15 13
2014 Less than 3 years in current department or agency 39 28 6 2 0 20 4 89 2 49
2014 3 to 10 years in current department or agency 27 33 12 11 4 11 2 69 18 91
2014 11 to 20 years in current department or agency 47 14 24 0 0 15 0 71 0 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 50
2018 Less than 3 years in current department or agency 0 100 51
2018 3 to 10 years in current department or agency 9 91 53

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 9 91 50

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 5 16 2 0 39 9 65 4 56
2019 3 to 10 years in current department or agency 18 7 6 2 2 54 11 72 10 50
2018 Less than 3 years in current department or agency 20 17 10 2 0 39 12 76 4 51
2018 3 to 10 years in current department or agency 17 19 15 2 2 44 2 66 7 53
2017 Less than 3 years in current department or agency 12 23 9 0 0 49 8 80 0 50
2017 3 to 10 years in current department or agency 11 12 21 4 4 40 8 44 15 74
2017 11 to 20 years in current department or agency 7 15 24 7 0 48 0 42 14 13
2014 Less than 3 years in current department or agency 19 10 6 0 0 42 22 83 0 49
2014 3 to 10 years in current department or agency 15 10 18 1 6 43 7 50 13 91
2014 11 to 20 years in current department or agency 24 16 7 0 0 53 0 86 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 17 18 4 0 13 2 74 5 56
2019 3 to 10 years in current department or agency 28 33 8 5 2 24 0 81 9 49
2018 Less than 3 years in current department or agency 28 41 12 4 0 16 0 81 5 51
2018 3 to 10 years in current department or agency 26 32 25 2 2 13 0 67 4 53
2017 Less than 3 years in current department or agency 37 37 10 2 0 11 2 86 3 51
2017 3 to 10 years in current department or agency 30 34 19 4 3 9 3 72 7 74
2017 11 to 20 years in current department or agency 31 40 7 15 0 7 0 76 16 13
2014 Less than 3 years in current department or agency 36 26 8 2 0 26 2 86 3 49
2014 3 to 10 years in current department or agency 31 29 16 1 6 16 0 72 8 91
2014 11 to 20 years in current department or agency 47 29 0 0 0 24 0 100 0 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 24 12 9 11 0 0 68 20 56
2019 3 to 10 years in current department or agency 48 23 16 6 5 0 2 73 11 49
2018 Less than 3 years in current department or agency 34 29 18 10 10 0 0 63 19 51
2018 3 to 10 years in current department or agency 43 29 13 10 6 0 0 72 15 53
2017 Less than 3 years in current department or agency 39 18 18 10 16 0 0 57 26 51
2017 3 to 10 years in current department or agency 39 31 18 6 5 0 1 71 11 73
2017 11 to 20 years in current department or agency 55 22 15 8 0 0 0 77 8 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 35 26 11 8 2 2 54 19 56
2019 3 to 10 years in current department or agency 15 27 29 18 11 0 0 42 29 48
2018 Less than 3 years in current department or agency 16 29 25 21 8 0 0 45 29 51
2018 3 to 10 years in current department or agency 11 25 27 23 14 0 0 37 37 52
2017 Less than 3 years in current department or agency 20 24 27 24 5 0 0 44 29 51
2017 3 to 10 years in current department or agency 12 18 25 24 21 0 0 30 45 74
2017 11 to 20 years in current department or agency 9 17 22 36 17 0 0 25 52 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 33 13 10 2 2 0 75 12 56
2019 3 to 10 years in current department or agency 20 44 22 8 6 0 0 64 14 49
2018 Less than 3 years in current department or agency 32 27 25 6 8 0 2 60 14 51
2018 3 to 10 years in current department or agency 17 45 19 11 8 0 0 62 19 53
2017 Less than 3 years in current department or agency 33 17 28 12 6 1 2 52 19 51
2017 3 to 10 years in current department or agency 18 34 23 10 14 0 0 52 24 74
2017 11 to 20 years in current department or agency 9 31 8 29 15 0 9 43 48 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 41 13 9 9 4 0 69 18 56
2019 3 to 10 years in current department or agency 17 24 27 18 13 0 0 41 32 49
2018 Less than 3 years in current department or agency 24 20 19 25 12 0 0 44 37 51
2018 3 to 10 years in current department or agency 11 25 23 15 26 0 0 36 41 53
2017 Less than 3 years in current department or agency 23 30 16 19 12 0 0 53 30 51
2017 3 to 10 years in current department or agency 14 20 23 18 22 0 3 35 41 74
2017 11 to 20 years in current department or agency 9 21 17 30 15 0 8 32 50 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 24 7 4 0 2 2 89 4 56
2019 3 to 10 years in current department or agency 46 26 10 16 2 0 0 72 18 49
2018 Less than 3 years in current department or agency 51 26 14 8 0 0 2 78 8 51
2018 3 to 10 years in current department or agency 37 38 11 8 4 0 2 77 12 53
2017 Less than 3 years in current department or agency 42 25 14 8 4 1 6 72 13 51
2017 3 to 10 years in current department or agency 44 24 14 5 5 0 7 74 11 74
2017 11 to 20 years in current department or agency 31 8 29 0 9 0 24 51 11 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 35 12 6 2 2 2 80 8 56
2019 3 to 10 years in current department or agency 38 26 14 16 6 0 0 64 22 49
2018 Less than 3 years in current department or agency 30 32 27 8 2 0 2 62 10 51
2018 3 to 10 years in current department or agency 28 33 17 15 6 0 0 62 21 53
2017 Less than 3 years in current department or agency 39 28 15 7 11 0 0 66 19 51
2017 3 to 10 years in current department or agency 23 30 30 11 6 0 0 53 17 73
2017 11 to 20 years in current department or agency 39 9 39 14 0 0 0 48 14 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 33 16 4 4 0 0 75 8 56
2019 3 to 10 years in current department or agency 37 43 12 8 0 0 0 80 8 50
2018 Less than 3 years in current department or agency 32 40 24 4 0 0 0 72 4 50
2018 3 to 10 years in current department or agency 33 31 29 6 2 0 0 64 8 52
2017 Less than 3 years in current department or agency 41 32 23 4 0 0 0 74 4 51
2017 3 to 10 years in current department or agency 28 38 14 7 13 0 1 66 20 73
2017 11 to 20 years in current department or agency 35 26 15 7 16 0 0 61 24 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 43 9 10 0 2 0 80 10 55
2019 3 to 10 years in current department or agency 26 44 19 9 2 0 0 70 11 50
2018 Less than 3 years in current department or agency 30 44 14 8 2 0 2 76 10 50
2018 3 to 10 years in current department or agency 33 25 16 17 8 0 2 59 25 52
2017 Less than 3 years in current department or agency 30 37 19 10 4 0 0 67 13 51
2017 3 to 10 years in current department or agency 23 30 20 11 16 0 0 53 27 73
2017 11 to 20 years in current department or agency 31 23 17 22 7 0 0 55 29 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 25 15 8 4 0 0 73 12 56
2019 3 to 10 years in current department or agency 37 36 19 7 0 0 0 74 7 50
2018 Less than 3 years in current department or agency 34 36 20 6 2 0 2 71 8 50
2018 3 to 10 years in current department or agency 29 39 13 15 4 0 0 67 19 52
2017 Less than 3 years in current department or agency 27 37 20 11 4 0 0 65 16 51
2017 3 to 10 years in current department or agency 32 33 15 5 15 0 0 65 20 73
2017 11 to 20 years in current department or agency 40 23 0 29 0 0 8 69 31 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 20 5 7 4 2 2 84 11 55
2019 3 to 10 years in current department or agency 50 26 16 7 0 0 0 76 7 49

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 43 10 7 4 2 0 79 11 56
2019 3 to 10 years in current department or agency 34 43 19 4 0 0 0 77 4 49
2018 Less than 3 years in current department or agency 32 30 24 8 2 0 4 65 10 50
2018 3 to 10 years in current department or agency 40 33 11 12 4 0 0 73 16 52
2017 Less than 3 years in current department or agency 40 25 19 10 6 0 0 65 16 51
2017 3 to 10 years in current department or agency 33 33 17 8 8 1 0 67 16 73
2017 11 to 20 years in current department or agency 9 23 31 0 22 0 17 37 26 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 24 4 2 4 0 4 90 6 56
2019 3 to 10 years in current department or agency 53 29 12 2 2 0 2 84 4 50
2018 Less than 3 years in current department or agency 72 12 8 6 2 0 0 84 8 50
2018 3 to 10 years in current department or agency 58 14 17 10 2 0 0 71 11 52
2017 Less than 3 years in current department or agency 55 25 10 7 2 0 0 81 9 51
2017 3 to 10 years in current department or agency 42 24 19 9 4 0 3 67 13 74
2017 11 to 20 years in current department or agency 38 16 23 0 22 0 0 54 22 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 85 2 0 0 2 2 9 98 2 55
2019 3 to 10 years in current department or agency 87 7 0 2 0 2 2 98 2 50
2018 Less than 3 years in current department or agency 84 8 2 2 0 0 4 96 2 49
2018 3 to 10 years in current department or agency 79 10 2 4 0 2 4 94 4 52

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 84 6 2 0 4 2 2 93 4 56
2019 3 to 10 years in current department or agency 86 7 5 0 2 0 0 93 2 51
2018 Less than 3 years in current department or agency 86 6 2 2 0 2 2 96 2 50
2018 3 to 10 years in current department or agency 75 12 4 4 0 2 4 92 4 52
2017 Less than 3 years in current department or agency 83 6 5 4 0 2 0 91 4 51
2017 3 to 10 years in current department or agency 69 14 8 4 4 0 0 84 8 74
2017 11 to 20 years in current department or agency 85 0 15 0 0 0 0 85 0 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 19 5 0 2 0 0 92 2 56
2019 3 to 10 years in current department or agency 59 30 7 2 2 0 0 89 4 51
2018 Less than 3 years in current department or agency 57 27 8 2 0 2 4 90 2 51
2018 3 to 10 years in current department or agency 62 25 6 6 0 0 2 88 6 52
2017 Less than 3 years in current department or agency 64 19 12 4 0 0 2 84 4 51
2017 3 to 10 years in current department or agency 55 23 16 1 5 0 0 78 7 74
2017 11 to 20 years in current department or agency 61 33 0 7 0 0 0 93 7 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 84 8 3 2 2 2 0 93 4 56
2019 3 to 10 years in current department or agency 70 22 8 0 0 0 0 92 0 51
2018 Less than 3 years in current department or agency 71 18 2 4 2 0 4 92 6 51
2018 3 to 10 years in current department or agency 50 23 11 6 8 0 2 75 14 52
2017 Less than 3 years in current department or agency 62 14 14 8 0 2 0 78 8 51
2017 3 to 10 years in current department or agency 58 17 12 7 5 0 0 75 13 74
2017 11 to 20 years in current department or agency 56 16 14 7 8 0 0 72 15 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 72 9 0 0 0 0 19 100 0 56
2019 3 to 10 years in current department or agency 56 12 4 0 0 0 28 95 0 50
2018 Less than 3 years in current department or agency 49 8 6 2 2 0 33 86 6 51
2018 3 to 10 years in current department or agency 59 16 4 0 0 0 22 95 0 51
2017 Less than 3 years in current department or agency 68 2 4 0 4 0 23 90 5 51
2017 3 to 10 years in current department or agency 58 14 3 0 0 0 26 96 0 74
2017 11 to 20 years in current department or agency 62 9 0 0 0 0 30 100 0 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 14 4 4 0 2 2 92 4 55
2019 3 to 10 years in current department or agency 58 21 9 0 2 0 10 87 3 51
2018 Less than 3 years in current department or agency 74 12 8 0 0 0 6 91 0 50
2018 3 to 10 years in current department or agency 57 21 13 4 0 0 4 82 4 52
2017 Less than 3 years in current department or agency 74 14 9 0 0 0 4 91 0 50
2017 3 to 10 years in current department or agency 49 30 12 1 1 0 6 84 3 74
2017 11 to 20 years in current department or agency 67 26 7 0 0 0 0 93 0 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 83 8 3 0 4 0 2 93 4 56
2019 3 to 10 years in current department or agency 88 2 0 4 2 2 2 94 6 51
2018 Less than 3 years in current department or agency 72 4 6 6 4 2 6 83 11 51
2018 3 to 10 years in current department or agency 81 6 11 0 0 0 2 88 0 52
2017 Less than 3 years in current department or agency 74 16 2 2 4 0 2 92 6 51
2017 3 to 10 years in current department or agency 72 16 3 0 3 1 4 94 3 74
2017 11 to 20 years in current department or agency 85 7 0 0 0 0 9 100 0 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 16 11 4 0 0 0 85 4 56
2019 3 to 10 years in current department or agency 51 29 14 2 2 0 2 82 4 51
2018 Less than 3 years in current department or agency 45 31 16 0 2 0 6 81 2 51
2018 3 to 10 years in current department or agency 51 31 6 8 2 0 2 84 10 52
2017 Less than 3 years in current department or agency 55 30 4 5 4 0 2 86 10 51
2017 3 to 10 years in current department or agency 55 29 11 4 1 0 0 84 5 74
2017 11 to 20 years in current department or agency 53 32 8 0 0 0 7 91 0 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 48 25 8 0 0 2 66 8 56
2019 3 to 10 years in current department or agency 15 39 35 6 4 0 0 54 10 51
2018 Less than 3 years in current department or agency 18 35 27 17 2 0 0 53 19 51
2018 3 to 10 years in current department or agency 11 26 42 15 6 0 0 37 21 53
2017 Less than 3 years in current department or agency 15 40 28 12 6 0 0 54 18 51
2017 3 to 10 years in current department or agency 7 24 38 19 11 1 0 31 31 74
2017 11 to 20 years in current department or agency 25 0 44 22 9 0 0 25 30 13

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 16 26 33 21 0 2 55 18 54
2019 3 to 10 years in current department or agency 7 9 44 33 7 0 0 40 16 51
2018 Less than 3 years in current department or agency 4 27 16 35 18 0 0 53 31 51
2018 3 to 10 years in current department or agency 10 21 35 29 6 0 0 34 31 52
2017 Less than 3 years in current department or agency 5 12 29 32 20 2 0 53 18 50
2017 3 to 10 years in current department or agency 13 27 32 23 3 0 2 27 41 74
2017 11 to 20 years in current department or agency 9 22 44 26 0 0 0 26 30 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 26 9 2 2 2 0 87 4 56
2019 3 to 10 years in current department or agency 53 38 9 0 0 0 0 91 0 51
2018 Less than 3 years in current department or agency 59 35 4 2 0 0 0 94 2 51
2018 3 to 10 years in current department or agency 56 36 2 6 0 0 0 92 6 53
2017 Less than 3 years in current department or agency 56 29 10 3 0 2 0 87 3 51
2017 3 to 10 years in current department or agency 59 32 8 0 0 1 0 92 0 74
2017 11 to 20 years in current department or agency 54 38 0 0 0 9 0 100 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 31 5 4 2 2 0 88 6 55
2019 3 to 10 years in current department or agency 35 37 18 6 2 2 0 73 9 51
2018 Less than 3 years in current department or agency 47 33 6 6 4 4 0 84 10 51
2018 3 to 10 years in current department or agency 26 43 21 8 0 0 2 71 8 53
2017 Less than 3 years in current department or agency 33 52 4 10 2 0 0 84 12 51
2017 3 to 10 years in current department or agency 14 49 19 13 4 1 0 64 17 74
2017 11 to 20 years in current department or agency 24 24 21 30 0 0 0 49 30 13
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 56
2019 3 to 10 years in current department or agency 10 90 51
2017 Less than 3 years in current department or agency 16 84 51
2017 3 to 10 years in current department or agency 18 82 74
2014 Less than 3 years in current department or agency 12 88 49
2014 3 to 10 years in current department or agency 12 88 91
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 34 23 5 12 4 2 21 79 56
2019 3 to 10 years in current department or agency 26 47 13 9 4 2 0 26 74 51
2018 Less than 3 years in current department or agency 26 28 23 8 12 4 0 27 73 51
2018 3 to 10 years in current department or agency 32 38 13 6 9 2 0 33 67 53
2017 Less than 3 years in current department or agency 32 32 4 6 25 0 0 32 68 51
2017 3 to 10 years in current department or agency 29 39 11 7 5 9 0 32 68 74
2017 11 to 20 years in current department or agency 77 23 0 0 0 0 0 77 23 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 71 29 42
2019 3 to 10 years in current department or agency 47 53 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 44 56 42
2019 3 to 10 years in current department or agency 82 18 37
2018 Less than 3 years in current department or agency 34 66 36
2018 3 to 10 years in current department or agency 80 20 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 7 7 10 10 2 2 71 21 42
2019 3 to 10 years in current department or agency 53 36 3 3 3 0 3 91 5 36
2018 Less than 3 years in current department or agency 42 31 6 3 8 3 8 81 12 36
2018 3 to 10 years in current department or agency 57 29 11 3 0 0 0 86 3 35
2017 Less than 3 years in current department or agency 30 30 3 17 8 3 8 68 29 34
2017 3 to 10 years in current department or agency 39 31 16 9 2 0 4 73 11 46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 16 5 8 18 26 5 22 28 61 42
2019 3 to 10 years in current department or agency 18 10 3 8 0 12 49 70 21 37
2018 Less than 3 years in current department or agency 11 6 11 11 33 11 17 24 61 36
2018 3 to 10 years in current department or agency 6 3 9 3 14 9 57 25 49 35
2017 Less than 3 years in current department or agency 13 6 9 2 25 7 37 35 49 34
2017 3 to 10 years in current department or agency 8 9 11 6 4 4 57 46 26 46

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 20 12 5 16 2 10 63 24 56
2019 3 to 10 years in current department or agency 63 10 5 4 4 2 12 85 9 51
2018 Less than 3 years in current department or agency 44 10 18 12 12 2 2 56 25 50
2018 3 to 10 years in current department or agency 42 19 16 4 6 0 14 71 11 52
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