2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	43	8	19	10	63	29	3460
2019	Female gender	29	44	5	16	6	74	21	3630
2019	Gender diverse	9	42	7	20	22	51	42	39
2017	Male gender	14	42	9	20	15	57	35	3595
2017	Female gender	21	46	6	18	8	67	27	3456
2017	Gender diverse	8	24	8	33	26	33	60	27
2014	Male gender	15	43	9	20	12	58	33	4529
2014	Female gender	22	47	6	17	8	69	25	4663
2011	Male gender	16	45	7	20	12	60	33	4589
2011	Female gender	21	48	5	18	8	69	26	4963
2008	Male gender	17	44	9	19	11	61	30	3851
2008	Female gender	23	50	5	15	6	74	21	4689

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	64	20	6	6	3	1	85	9	3448
2019	Female gender	65	20	5	6	3	1	87	9	3616
2019	Gender diverse	63	19	8	5	5	0	82	10	39
2017	Male gender	61	21	7	6	4	1	83	10	3596
2017	Female gender	64	20	5	6	3	1	85	10	3456
2017	Gender diverse	55	15	11	0	15	4	73	16	27
2014	Male gender	60	21	7	5	5	1	83	10	4530
2014	Female gender	62	20	6	7	3	1	83	10	4660
2011	Male gender	65	19	6	5	3	1	85	9	4583
2011	Female gender	66	19	4	6	3	1	86	9	4966
2008	Male gender	67	18	6	5	3	1	86	8	3848
2008	Female gender	66	19	5	6	3	1	86	9	4686

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	27	33	10	18	12	60	30	3448
2019	Female gender	36	36	7	13	8	72	21	3624
2019	Gender diverse	14	32	11	33	10	46	43	39
2017	Male gender	22	32	10	19	17	54	36	3588
2017	Female gender	29	35	8	16	11	65	27	3457
2017	Gender diverse	23	9	15	11	41	33	52	27
2014	Male gender	24	33	10	17	16	57	33	4528
2014	Female gender	30	35	8	16	11	65	27	4659
2011	Male gender	24	34	11	15	15	59	31	4576
2011	Female gender	30	35	9	14	11	66	25	4946

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	17	34	15	20	13	0	0	51	34	3446
2019	Female gender	20	39	12	19	10	0	0	59	29	3614
2019	Gender diverse	14	32	15	22	17	0	0	46	39	39
2018	Male gender	12	39	13	22	14	0	0	51	36	3023
2018	Female gender	13	42	12	20	12	0	1	56	32	3064
2018	Gender diverse	4	20	16	25	34	1	0	25	60	43
2017	Male gender	11	31	13	23	22	0	0	42	45	3592
2017	Female gender	14	33	12	23	17	0	0	47	41	3456
2017	Gender diverse	0	25	4	34	37	0	0	25	71	27
2014	Male gender	11	31	14	23	20	0	0	42	44	4528
2014	Female gender	13	34	13	23	17	0	0	48	40	4663
2011	Male gender	15	38	15	18	14	0	1	53	32	4585
2011	Female gender	16	39	13	19	12	0	1	56	31	4962
2008	Male gender	14	39	15	18	13	0	0	53	31	3850
2008	Female gender	17	41	13	18	11	0	1	58	29	4697

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	30	35	12	14	10	65	24	3439
2019	Female gender	35	38	11	11	5	73	16	3599
2019	Gender diverse	29	29	12	15	15	58	30	38
2017	Male gender	25	38	12	14	11	63	25	3586
2017	Female gender	31	39	10	13	7	70	20	3441
2017	Gender diverse	11	20	16	23	31	30	54	26
2014	Male gender	26	38	13	13	9	64	22	4526
2014	Female gender	31	38	11	13	7	70	19	4659

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	30	13	14	14	0	0	59	28	3444
2019	Female gender	35	33	11	11	10	0	0	68	21	3614
2019	Gender diverse	23	33	10	14	20	0	0	56	34	38
2018	Male gender	25	31	16	14	14	0	0	56	28	3014
2018	Female gender	32	34	12	12	10	0	0	67	22	3061
2018	Gender diverse	7	20	20	25	28	1	0	27	53	43
2017	Male gender	23	30	15	13	18	0	0	53	32	3589
2017	Female gender	29	32	12	13	13	0	0	62	27	3455
2017	Gender diverse	22	14	11	26	26	0	0	36	53	27
2014	Male gender	21	31	17	14	16	0	0	53	30	4528
2014	Female gender	28	31	12	15	13	0	1	60	28	4661
2011	Male gender	25	34	15	12	12	1	1	60	25	4584
2011	Female gender	31	35	11	12	11	0	1	67	23	4963

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	28	37	14	11	10	0	66	20	3463
2019	Female gender	32	40	12	9	7	0	72	16	3628
2019	Gender diverse	29	34	9	20	8	0	63	28	39
2018	Male gender	22	41	14	12	11	0	63	23	3005
2018	Female gender	27	42	12	11	7	0	69	18	3039
2018	Gender diverse	8	34	15	10	32	1	42	43	43
2017	Male gender	24	41	13	12	10	0	65	22	3591
2017	Female gender	25	43	12	12	9	0	68	21	3455
2017	Gender diverse	24	27	26	8	15	0	51	23	27
2014	Male gender	25	42	14	11	9	0	66	20	4531
2014	Female gender	26	44	12	11	8	0	69	19	4663
2011	Male gender	30	40	12	10	8	0	70	18	4579
2011	Female gender	30	41	12	10	6	0	71	17	4960
2008	Male gender	29	42	13	8	7	0	72	15	3832
2008	Female gender	33	42	11	9	5	0	74	14	4662

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	18	31	17	17	17	0	49	34	3461
2019	Female gender	23	33	14	16	13	0	57	29	3616
2019	Gender diverse	14	27	13	31	15	0	41	46	39
2018	Male gender	13	28	18	18	22	0	42	40	3008
2018	Female gender	18	31	16	18	17	0	49	34	3062
2018	Gender diverse	8	21	16	20	34	1	29	55	43
2017	Male gender	13	28	18	20	21	0	41	41	3590
2017	Female gender	16	32	14	18	19	0	49	37	3453
2017	Gender diverse	6	15	18	16	45	0	21	61	27
2014	Male gender	13	28	19	18	21	0	41	40	4530
2014	Female gender	16	32	15	19	17	0	48	37	4663
2011	Male gender	13	33	18	17	18	0	46	36	4580
2011	Female gender	17	34	15	17	16	0	51	34	4964

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	37	17	15	9	0	59	24	3448
2019	Female gender	27	41	13	13	6	0	68	19	3599
2019	Gender diverse	31	29	12	13	15	0	60	28	39
2018	Male gender	18	35	19	17	12	0	53	29	3016
2018	Female gender	22	41	14	15	9	0	63	23	3068
2018	Gender diverse	16	17	18	28	21	1	33	49	43
2017	Male gender	17	37	17	17	12	0	54	29	3591
2017	Female gender	22	41	15	14	8	0	63	23	3452
2017	Gender diverse	11	25	23	18	23	0	37	41	27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	37	15	10	8	0	66	19	3436
2019	Female gender	36	40	11	8	5	0	76	13	3596
2019	Gender diverse	33	33	8	15	12	0	66	27	39
2018	Male gender	26	41	13	11	8	0	67	19	3009
2018	Female gender	33	41	12	8	5	0	75	13	3051
2018	Gender diverse	19	23	25	10	22	1	42	33	42
2017	Male gender	24	38	14	12	11	1	62	23	3590
2017	Female gender	29	40	13	10	7	1	69	17	3449
2017	Gender diverse	27	9	23	15	23	4	37	39	27
2014	Male gender	25	38	16	11	9	1	63	21	4528
2014	Female gender	29	39	14	10	7	1	68	17	4662
2011	Male gender	25	41	15	9	8	1	67	18	4589
2011	Female gender	29	40	14	10	7	1	70	16	4964
2008	Male gender	32	38	14	8	7	1	71	14	3845
2008	Female gender	37	39	12	6	4	1	77	11	4691

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	30	17	15	17	0	51	32	3443
2019	Female gender	25	33	14	15	12	0	58	27	3610
2019	Gender diverse	20	22	18	17	22	0	42	40	39
2018	Male gender	15	30	17	18	20	0	46	37	2999
2018	Female gender	19	34	15	17	15	0	53	33	3042
2018	Gender diverse	8	21	13	23	34	1	29	58	43
2017	Male gender	14	29	18	17	22	0	43	39	3595
2017	Female gender	18	31	15	16	19	0	49	36	3453
2017	Gender diverse	6	15	14	23	41	0	21	65	27

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	45	34	11	5	4	0	0	79	10	3429
2019	Female gender	49	34	11	4	3	0	0	83	7	3592
2019	Gender diverse	44	31	10	6	6	0	4	78	12	37
2018	Male gender	43	36	10	6	4	0	0	79	11	2981
2018	Female gender	46	37	10	5	2	0	0	83	7	3035
2018	Gender diverse	16	32	21	10	20	1	0	49	31	42
2017	Male gender	44	36	11	6	4	0	0	80	10	3585
2017	Female gender	46	35	11	5	3	0	0	82	7	3434
2017	Gender diverse	35	31	11	8	15	0	0	66	23	27
2014	Male gender	51	31	10	4	4	0	0	82	8	4529
2014	Female gender	55	30	9	3	2	0	0	86	5	4658
2011	Male gender	51	34	9	3	3	0	0	85	6	4588
2011	Female gender	54	33	8	3	2	0	0	87	5	4969

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	33	15	15	16	0	53	32	3448
2019	Female gender	24	36	14	15	11	0	60	26	3608
2019	Gender diverse	22	37	8	13	20	0	59	33	39
2018	Male gender	16	32	15	17	20	0	48	37	3001
2018	Female gender	19	35	14	18	14	0	55	31	3036
2018	Gender diverse	11	22	5	9	52	1	33	62	43
2017	Male gender	15	33	15	18	19	0	48	37	3579
2017	Female gender	18	35	13	18	14	0	54	33	3433
2017	Gender diverse	0	29	18	15	38	0	29	53	27
2014	Male gender	13	32	16	18	20	0	46	38	4533
2014	Female gender	15	37	13	18	17	0	52	35	4664
2011	Male gender	19	34	15	16	16	0	53	32	4583
2011	Female gender	22	35	14	16	13	0	57	29	4955

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	23	28	18	14	17	0	51	31	3456
2019	Female gender	29	32	17	13	10	0	61	23	3613
2019	Gender diverse	23	27	17	13	20	0	50	33	39
2018	Male gender	17	28	18	16	21	0	45	37	2979
2018	Female gender	23	35	15	14	12	0	58	27	3027
2018	Gender diverse	13	24	8	18	37	1	37	55	43
2017	Male gender	17	27	18	19	19	0	44	38	3582
2017	Female gender	22	33	17	14	13	0	55	27	3432
2017	Gender diverse	8	28	18	4	41	0	37	45	27
2014	Male gender	17	28	19	17	19	0	45	36	4529
2014	Female gender	21	35	15	15	14	0	56	28	4660

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	36	20	13	10	0	57	23	3416
2019	Female gender	27	38	15	13	7	0	65	20	3553
2019	Gender diverse	16	39	24	13	8	0	54	21	38
2018	Male gender	18	30	20	16	16	0	48	32	2988
2018	Female gender	22	34	18	16	11	0	56	27	3041
2018	Gender diverse	12	22	13	15	37	1	35	53	43
2017	Male gender	16	31	20	17	14	0	48	31	3579
2017	Female gender	21	34	16	17	11	0	56	28	3431
2017	Gender diverse	8	28	11	15	37	0	37	52	27
2014	Male gender	17	32	21	15	15	0	49	30	4529
2014	Female gender	21	36	16	15	11	0	57	27	4661
2011	Male gender	26	38	18	11	7	1	64	18	4578
2011	Female gender	29	39	14	11	6	1	68	17	4948

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	39	13	8	6	0	73	14	3463
2019	Female gender	39	38	11	7	4	0	77	11	3624
2019	Gender diverse	26	45	19	7	3	0	71	10	38
2018	Male gender	29	41	15	9	6	0	70	15	3004
2018	Female gender	33	41	13	9	4	0	75	13	3046
2018	Gender diverse	11	36	28	5	19	1	47	25	43
2017	Male gender	28	40	16	9	7	0	68	16	3574
2017	Female gender	31	41	13	8	6	0	72	15	3432
2017	Gender diverse	9	49	20	4	15	4	60	20	27
2014	Male gender	31	40	15	8	6	0	71	14	4531
2014	Female gender	35	40	12	7	5	0	76	12	4663
2011	Male gender	37	41	10	7	4	0	78	11	4583
2011	Female gender	38	42	10	7	3	0	80	10	4967
2008	Male gender	38	43	9	6	4	0	81	10	3852
2008	Female gender	39	44	8	6	3	0	83	9	4691

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	36	34	17	7	4	0	1	71	11	3439
2019	Female gender	39	32	17	6	4	0	1	72	11	3601
2019	Gender diverse	30	39	11	7	9	0	4	72	16	39
2018	Male gender	35	34	16	8	4	0	2	71	12	3015
2018	Female gender	36	32	18	8	5	0	1	68	14	3064
2018	Gender diverse	36	24	23	2	14	1	0	61	16	43
2017	Male gender	36	35	16	7	4	0	3	73	11	3596
2017	Female gender	37	33	17	7	4	0	2	72	11	3455
2017	Gender diverse	29	34	22	8	8	0	0	63	15	27
2014	Male gender	31	35	19	8	5	0	2	67	13	4531
2014	Female gender	34	32	20	8	5	0	1	67	14	4665
2011	Male gender	32	36	18	7	4	0	2	70	12	4583
2011	Female gender	36	33	18	7	5	0	2	70	12	4956
2008	Male gender	29	38	20	7	4	0	1	68	12	3852
2008	Female gender	31	37	20	7	4	0	1	69	11	4693

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	17	28	31	15	7	1	1	23	46	3456
2019	Female gender	14	27	32	17	9	1	1	26	42	3625
2019	Gender diverse	17	30	20	26	7	0	0	33	48	39
2018	Male gender	20	31	30	12	5	1	1	18	52	3003
2018	Female gender	16	30	32	14	6	1	1	20	47	3047
2018	Gender diverse	22	35	25	11	7	1	0	18	57	43
2017	Male gender	19	30	31	12	6	1	2	18	50	3584
2017	Female gender	19	27	32	13	6	1	3	19	47	3437
2017	Gender diverse	34	23	26	10	4	4	0	15	59	27
2014	Male gender	18	33	31	12	4	1	1	16	52	4527
2014	Female gender	19	30	32	12	5	1	2	17	50	4657
2011	Male gender	16	29	33	14	6	1	2	21	46	4573
2011	Female gender	15	30	32	14	6	1	3	21	46	4949
2008	Male gender	13	29	35	16	6	1	1	22	42	3849
2008	Female gender	11	28	35	16	6	1	2	24	40	4681

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	24	25	24	15	10	1	1	26	50	3449
2019	Female gender	18	24	27	17	11	2	1	29	44	3619
2019	Gender diverse	42	17	12	22	7	0	0	29	60	39
2018	Male gender	29	27	23	12	7	1	1	20	57	2998
2018	Female gender	24	28	26	14	6	2	2	21	53	3035
2018	Gender diverse	28	39	16	9	7	1	0	16	67	43
2017	Male gender	26	28	24	12	7	2	2	19	56	3578
2017	Female gender	24	26	27	12	7	2	3	19	53	3440
2017	Gender diverse	41	23	22	3	4	4	4	7	69	27
2014	Male gender	26	29	25	12	6	2	2	18	56	4527
2014	Female gender	24	28	27	12	6	2	2	19	53	4655
2011	Male gender	20	26	26	15	9	2	2	25	47	4577
2011	Female gender	18	25	27	16	9	2	3	26	46	4954
2008	Male gender	19	26	30	15	7	1	1	23	46	3847
2008	Female gender	16	24	28	17	10	2	2	28	42	4672

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	26	26	24	13	7	2	2	21	54	3455
2019	Female gender	21	25	26	15	9	2	2	25	48	3617
2019	Gender diverse	30	26	22	19	3	0	0	22	57	39
2018	Male gender	30	27	23	11	6	2	2	17	59	2992
2018	Female gender	25	28	26	12	6	2	3	18	55	3036
2018	Gender diverse	33	24	30	5	4	4	0	9	59	43
2017	Male gender	28	25	24	12	6	2	3	19	56	3585
2017	Female gender	25	27	24	13	6	2	4	20	55	3444
2017	Gender diverse	33	26	23	8	6	4	0	14	62	27
2014	Male gender	28	28	24	11	5	2	2	16	58	4519
2014	Female gender	25	26	26	12	5	2	3	18	55	4655
2011	Male gender	19	26	27	15	7	2	3	23	48	4569
2011	Female gender	20	24	27	16	7	2	4	24	47	4945
2008	Male gender	20	26	28	16	6	2	3	23	48	3847
2008	Female gender	15	24	30	18	7	2	3	27	41	4676

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	10	14	27	28	16	1	3	46	25	3437
2019	Female gender	10	16	27	26	16	1	3	44	27	3597
2019	Gender diverse	14	5	32	32	11	0	5	46	21	38
2018	Male gender	12	14	30	27	12	1	4	41	27	2986
2018	Female gender	13	17	30	24	11	1	3	37	31	3026
2018	Gender diverse	14	20	18	28	12	4	5	43	37	43
2017	Male gender	12	15	27	26	12	2	6	42	29	3566
2017	Female gender	14	18	27	22	12	1	6	36	34	3426
2017	Gender diverse	15	7	40	30	0	8	0	33	24	27
2014	Male gender	14	18	29	23	10	2	4	35	34	4516
2014	Female gender	17	19	28	21	10	1	4	33	38	4643
2011	Male gender	10	15	28	26	14	1	5	42	28	4564
2011	Female gender	12	17	28	25	12	1	5	39	31	4946
2008	Male gender	9	15	29	28	14	1	4	44	25	3836
2008	Female gender	9	15	29	28	13	1	5	44	26	4676

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	30	24	22	13	9	1	1	23	55	3453
2019	Female gender	22	24	24	16	11	2	2	28	48	3620
2019	Gender diverse	29	32	22	14	3	0	0	17	61	39
2018	Male gender	36	26	21	10	6	1	1	16	63	3003
2018	Female gender	31	27	23	10	6	1	2	17	60	3039
2018	Gender diverse	35	37	14	6	4	4	0	11	75	43
2017	Male gender	35	24	21	10	6	1	2	18	61	3578
2017	Female gender	34	25	21	11	7	1	3	18	61	3443
2017	Gender diverse	37	34	13	12	4	0	0	16	71	27
2014	Male gender	34	27	22	10	5	1	2	15	63	4523
2014	Female gender	32	26	22	11	6	1	3	17	60	4654
2011	Male gender	26	25	26	13	7	1	2	21	52	4572
2011	Female gender	24	25	26	13	8	1	3	22	51	4958
2008	Male gender	21	26	27	17	8	1	2	25	47	3837
2008	Female gender	17	24	28	17	10	1	3	28	43	4674

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	19	21	25	19	11	2	2	32	42	3442
2019	Female gender	17	21	26	19	12	3	2	33	40	3604
2019	Gender diverse	17	23	24	23	11	0	3	35	41	39
2018	Male gender	22	22	25	19	9	2	2	29	45	2985
2018	Female gender	22	22	26	17	9	2	2	27	46	3033
2018	Gender diverse	26	28	17	18	10	1	0	28	55	43
2017	Male gender	19	20	26	19	10	3	3	31	41	3578
2017	Female gender	20	21	25	18	9	2	5	29	44	3438
2017	Gender diverse	30	19	32	4	11	4	0	16	51	27
2014	Male gender	15	19	28	21	11	3	3	34	36	4526
2014	Female gender	17	20	25	21	10	2	4	33	40	4650
2011	Male gender	15	20	27	20	12	3	4	34	37	4569
2011	Female gender	16	20	25	20	12	2	5	34	39	4939
2008	Male gender	24	25	24	15	8	2	2	24	51	3843
2008	Female gender	21	25	25	16	9	2	3	26	48	4684

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	26	26	25	12	8	2	1	21	53	3450
2019	Female gender	19	25	28	15	10	2	2	25	45	3612
2019	Gender diverse	32	30	20	8	9	0	0	17	62	38
2018	Male gender	29	27	26	10	6	1	2	16	58	3000
2018	Female gender	24	26	29	12	6	2	2	19	51	3039
2018	Gender diverse	46	27	16	3	3	4	3	5	78	42
2017	Male gender	27	26	26	11	5	3	3	17	56	3584
2017	Female gender	22	24	30	11	6	2	4	19	49	3436
2017	Gender diverse	34	14	32	11	4	5	0	16	51	27
2014	Male gender	27	27	27	11	5	2	2	16	56	4527
2014	Female gender	23	24	30	12	6	2	3	19	49	4650

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	26	26	28	13	6	0	1	19	53	3461
2019	Female gender	19	26	31	14	8	1	1	22	46	3625
2019	Gender diverse	28	36	23	11	3	0	0	14	63	39

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	66	15	7	4	3	0	4	85	8	3460
2019	Female gender	68	15	7	3	3	0	4	87	6	3621
2019	Gender diverse	59	11	15	3	5	4	3	75	9	38
2017	Male gender	62	15	9	4	4	1	6	83	8	3596
2017	Female gender	66	15	7	4	3	1	5	86	7	3453
2017	Gender diverse	62	8	11	4	11	0	4	73	16	27
2014	Male gender	64	16	7	3	4	0	5	85	8	4529
2014	Female gender	69	14	5	4	3	0	5	88	7	4662
2011	Male gender	62	16	8	4	4	1	5	84	8	4580
2011	Female gender	67	14	6	4	3	1	5	87	7	4947
2008	Male gender	60	12	7	4	5	1	11	82	10	3853
2008	Female gender	64	12	5	4	4	1	10	85	9	4699

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	28	18	13	14	2	2	53	28	3451
2019	Female gender	21	28	17	14	13	4	3	53	29	3610
2019	Gender diverse	10	26	19	21	20	4	0	38	43	39
2018	Male gender	14	30	23	14	16	3	1	45	31	3005
2018	Female gender	14	31	17	15	16	4	2	49	33	3044
2018	Gender diverse	13	7	26	19	31	1	3	20	52	42
2017	Male gender	17	28	18	15	16	4	3	47	33	3595
2017	Female gender	17	28	17	16	16	3	3	48	34	3448
2017	Gender diverse	15	19	11	11	36	8	0	37	51	27
2014	Male gender	22	30	18	12	12	3	2	56	25	4529
2014	Female gender	23	30	16	13	12	3	3	56	27	4665

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	35	29	11	12	12	0	0	64	25	3450
2019	Female gender	35	28	11	14	11	1	0	64	25	3614
2019	Gender diverse	34	34	7	12	13	0	0	68	25	39
2018	Male gender	28	31	13	13	14	0	0	59	28	3002
2018	Female gender	28	30	12	16	14	1	0	58	30	3031
2018	Gender diverse	23	12	16	30	17	1	0	36	48	42
2017	Male gender	29	29	13	14	14	1	1	58	29	3594
2017	Female gender	28	29	12	16	15	1	0	58	31	3442
2017	Gender diverse	15	22	8	12	40	4	0	38	54	27
2014	Male gender	33	30	12	13	12	1	0	63	25	4529
2014	Female gender	34	29	10	13	12	1	0	64	25	4662

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	38	35	11	9	7	0	72	16	3455
2019	Female gender	37	36	10	11	6	0	73	17	3612
2019	Gender diverse	25	37	20	10	8	0	62	18	39
2018	Male gender	29	41	13	10	7	0	70	17	3002
2018	Female gender	32	37	12	11	7	0	69	18	3032
2018	Gender diverse	25	21	28	12	13	1	46	26	42
2017	Male gender	25	41	15	11	8	0	67	19	3591
2017	Female gender	27	39	12	14	8	0	66	22	3451
2017	Gender diverse	26	23	11	19	17	4	51	37	27
2014	Male gender	28	43	13	10	6	0	71	15	4526
2014	Female gender	31	41	11	10	6	0	73	17	4658

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	32	39	16	7	6	1	71	13	3453
2019	Female gender	33	38	15	7	5	1	72	13	3623
2019	Gender diverse	26	41	20	5	8	0	67	13	39
2018	Male gender	24	43	18	8	6	1	67	14	3005
2018	Female gender	27	41	17	8	5	1	69	13	3033
2018	Gender diverse	20	26	36	5	12	1	46	18	41

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	27	19	7	7	1	3	64	15	3461
2019	Female gender	38	28	17	7	6	1	4	69	13	3629
2019	Gender diverse	27	30	22	3	11	0	8	62	15	38

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	31	30	16	11	11	0	0	62	22	3458
2019	Female gender	35	30	14	11	9	1	1	66	20	3625
2019	Gender diverse	29	27	20	10	15	0	0	55	25	39
2018	Male gender	25	34	15	13	13	0	0	60	25	2986
2018	Female gender	30	33	14	13	9	0	0	64	22	3033
2018	Gender diverse	21	13	35	18	12	1	0	35	30	43
2017	Male gender	24	35	15	13	12	1	0	59	25	3596
2017	Female gender	30	34	13	12	10	0	0	64	23	3458
2017	Gender diverse	18	33	15	15	15	0	4	53	31	27
2014	Male gender	26	36	15	12	11	0	0	62	23	4531
2014	Female gender	31	33	13	12	9	1	0	65	22	4661
2011	Male gender	24	35	14	14	12	0	0	59	26	4578
2011	Female gender	29	33	13	14	11	1	0	62	25	4967
2008	Male gender	22	34	16	15	12	1	0	56	28	3851
2008	Female gender	26	33	13	14	12	1	1	60	26	4697

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	37	29	15	9	9	1	0	67	19	3445
2019	Female gender	39	29	13	8	7	2	1	70	16	3615
2019	Gender diverse	26	29	17	14	15	0	0	55	29	37
2018	Male gender	32	31	14	11	11	1	0	64	22	2977
2018	Female gender	35	31	14	10	9	2	0	67	19	3029
2018	Gender diverse	24	18	26	13	17	1	3	43	31	43
2017	Male gender	29	33	15	11	10	2	0	64	21	3588
2017	Female gender	33	30	15	10	9	2	1	64	20	3453
2017	Gender diverse	19	18	27	11	19	6	0	39	32	27
2014	Male gender	31	32	15	10	10	2	0	65	20	4532
2014	Female gender	33	31	15	10	8	2	1	66	19	4661
2011	Male gender	31	32	15	10	10	2	0	64	21	4584
2011	Female gender	33	30	14	10	9	2	0	65	20	4959
2008	Male gender	30	30	16	11	10	3	0	62	22	3849
2008	Female gender	32	30	13	12	9	4	1	65	21	4700

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	31	14	11	9	0	0	66	20	3437
2019	Female gender	36	31	13	11	8	1	1	68	19	3605
2019	Gender diverse	30	18	29	5	17	0	0	48	22	39
2018	Male gender	29	34	14	13	10	0	0	63	23	2976
2018	Female gender	32	33	13	12	9	0	0	66	21	3014
2018	Gender diverse	22	10	25	23	19	1	0	33	42	43
2017	Male gender	28	34	14	12	11	1	0	63	23	3590
2017	Female gender	32	32	11	13	10	1	0	65	24	3450
2017	Gender diverse	18	24	20	19	19	0	0	43	38	27
2014	Male gender	29	35	14	11	10	0	0	65	21	4531
2014	Female gender	32	33	13	13	9	1	0	65	22	4662
2011	Male gender	28	36	13	12	11	0	0	64	23	4572
2011	Female gender	30	34	12	13	10	1	0	65	23	4957
2008	Male gender	27	33	15	13	11	1	0	61	24	3851
2008	Female gender	31	32	12	13	11	1	1	64	24	4692

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	74	12	6	2	3	0	3	89	5	3439
2019	Female gender	77	12	4	2	2	0	3	92	4	3607
2019	Gender diverse	79	8	7	0	3	4	0	90	3	39
2017	Male gender	70	14	6	2	3	1	3	88	6	3589
2017	Female gender	75	13	4	2	2	0	3	91	5	3454
2017	Gender diverse	59	15	15	0	8	0	4	77	8	27
2014	Male gender	70	14	6	2	3	0	5	89	5	4527
2014	Female gender	76	12	4	2	2	0	4	92	4	4661
2011	Male gender	70	13	6	2	3	1	5	88	5	4573
2011	Female gender	74	12	5	2	3	1	4	90	5	4955
2008	Male gender	71	9	5	2	3	1	8	89	6	3849
2008	Female gender	75	8	4	2	3	1	7	90	6	4694

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	20	12	6	13	2	8	66	21	3459
2019	Female gender	46	20	9	7	10	2	7	72	18	3622
2019	Gender diverse	27	25	4	8	23	3	10	60	35	39
2017	Male gender	29	22	12	7	16	3	11	60	26	3585
2017	Female gender	37	23	8	7	14	2	8	67	24	3457
2017	Gender diverse	28	8	11	8	15	23	8	51	33	27
2014	Male gender	31	23	11	7	14	3	11	62	25	4532
2014	Female gender	41	22	9	7	12	3	8	70	21	4663
2011	Male gender	28	26	12	8	16	2	7	59	27	4585
2011	Female gender	38	25	8	9	14	2	4	67	25	4964

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	44	27	13	6	8	1	72	15	3458
2019	Female gender	51	23	12	5	6	2	76	12	3626
2019	Gender diverse	28	34	19	5	10	3	65	16	39
2018	Male gender	39	30	13	7	10	1	69	17	2978
2018	Female gender	42	28	13	6	9	1	72	15	3025
2018	Gender diverse	26	15	19	14	22	4	43	38	43
2017	Male gender	38	29	14	8	10	2	68	17	3584
2017	Female gender	42	26	13	7	9	2	70	17	3455
2017	Gender diverse	37	21	15	8	15	4	60	24	27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	37	29	13	10	10	0	0	67	20	3456
2019	Female gender	43	28	12	9	7	0	0	71	16	3627
2019	Gender diverse	31	25	15	9	20	0	0	56	29	39
2018	Male gender	33	30	14	11	13	0	0	63	23	2984
2018	Female gender	37	27	15	11	10	0	0	65	20	3031
2018	Gender diverse	27	15	25	10	22	1	0	43	32	43
2017	Male gender	34	29	14	11	11	0	0	63	22	3583
2017	Female gender	39	28	13	10	10	0	0	67	20	3448
2017	Gender diverse	27	17	30	8	11	4	4	47	20	27
2014	Male gender	33	30	15	10	11	0	0	64	21	4530
2014	Female gender	40	29	13	9	9	0	0	69	18	4655

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	44	14	14	7	1	64	22	689
2019	Female gender	20	49	11	14	5	1	70	19	637
2019	Gender diverse	21	30	17	11	21	0	51	32	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	25	18	13	18	6	48	33	3454
2019	Female gender	24	30	16	13	12	5	57	26	3626
2019	Gender diverse	15	24	11	9	33	8	42	46	38
2018	Male gender	13	23	20	16	23	5	39	40	3019
2018	Female gender	17	29	19	15	15	4	48	32	3061
2018	Gender diverse	14	5	21	25	32	4	20	59	43
2017	Male gender	13	23	19	16	23	6	38	42	3595
2017	Female gender	15	27	19	15	17	6	46	34	3456
2017	Gender diverse	8	4	11	28	37	12	13	74	27
2014	Male gender	14	24	19	14	22	7	41	39	4530
2014	Female gender	16	29	19	15	15	6	48	32	4660
2011	Male gender	15	25	19	14	19	7	44	35	4580
2011	Female gender	17	27	19	14	16	7	47	32	4953

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	16	22	17	18	25	2	39	43	3446
2019	Female gender	20	29	16	16	15	2	50	33	3620
2019	Gender diverse	17	21	18	16	27	0	38	44	39
2018	Male gender	11	19	17	20	32	1	30	53	3013
2018	Female gender	14	25	18	20	22	2	40	42	3055
2018	Gender diverse	12	7	13	18	50	1	18	68	43
2017	Male gender	10	19	16	20	33	2	30	54	3594
2017	Female gender	13	24	17	20	23	2	37	45	3455
2017	Gender diverse	0	4	15	32	45	4	4	80	27
2014	Male gender	11	19	18	20	30	2	31	51	4532
2014	Female gender	12	26	18	21	21	2	38	43	4661
2011	Male gender	12	24	18	18	25	2	37	44	4576
2011	Female gender	14	28	19	17	20	3	43	38	4956
2008	Male gender	13	26	18	17	25	2	39	43	3851
2008	Female gender	17	30	17	16	16	3	49	33	4694

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	12	19	19	20	28	3	32	49	3439
2019	Female gender	14	24	18	21	18	4	40	41	3620
2019	Gender diverse	10	23	18	17	32	0	32	50	38
2018	Male gender	7	15	18	22	35	2	23	58	3004
2018	Female gender	10	21	18	24	25	3	31	50	3049
2018	Gender diverse	7	8	15	18	51	1	14	70	43
2017	Male gender	7	15	17	22	35	4	23	59	3589
2017	Female gender	9	19	18	24	25	4	29	52	3452
2017	Gender diverse	0	4	0	35	52	9	4	96	26
2014	Male gender	6	16	18	23	33	3	23	58	4529
2014	Female gender	8	21	18	24	24	4	30	50	4660
2011	Male gender	7	21	20	22	25	4	30	49	4579
2011	Female gender	8	26	19	23	18	5	36	43	4956
2008	Male gender	5	21	20	25	25	4	27	52	3855
2008	Female gender	10	25	18	24	17	5	37	44	4695

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	12	22	18	19	28	2	34	47	3447
2019	Female gender	14	26	16	21	21	2	40	44	3622
2019	Gender diverse	7	29	14	16	35	0	35	51	39
2018	Male gender	8	19	17	22	32	2	28	55	3012
2018	Female gender	9	23	16	23	27	2	33	51	3059
2018	Gender diverse	7	4	18	22	46	4	11	71	43
2017	Male gender	8	21	16	20	32	3	30	54	3589
2017	Female gender	8	23	16	23	28	3	32	52	3450
2017	Gender diverse	0	15	11	26	45	2	16	73	27
2014	Male gender	8	22	18	21	28	2	31	51	4530
2014	Female gender	8	24	16	24	25	2	33	50	4657
2011	Male gender	9	27	19	21	22	2	37	43	4578
2011	Female gender	10	29	16	22	20	3	40	43	4954
2008	Male gender	8	30	18	23	19	2	39	43	3852
2008	Female gender	12	31	16	22	16	3	45	39	4697

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	37	20	12	6	8	14	3	69	17	3466
2019	Female gender	38	20	11	7	7	14	3	70	17	3626
2019	Gender diverse	42	24	10	5	3	8	8	78	9	39

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	16	35	21	16	11	1	52	27	3456
2019	Female gender	21	40	19	13	7	1	61	20	3617
2019	Gender diverse	18	29	19	19	13	3	48	33	38
2018	Male gender	12	33	22	18	14	0	45	32	3002
2018	Female gender	15	40	20	15	9	1	56	25	3057
2018	Gender diverse	9	17	16	25	32	1	26	58	43
2017	Male gender	13	32	21	17	16	1	45	33	3592
2017	Female gender	17	38	19	14	10	1	56	25	3446
2017	Gender diverse	5	29	11	21	26	8	37	51	27
2014	Male gender	15	37	21	14	12	1	52	26	4531
2014	Female gender	20	40	20	11	8	2	61	19	4665
2011	Male gender	19	40	18	12	10	1	60	22	4578
2011	Female gender	26	41	17	9	6	1	68	15	4965

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	8	21	20	26	24	1	29	50	3440
2019	Female gender	9	26	19	25	19	2	36	44	3605
2019	Gender diverse	5	30	17	19	29	0	35	48	39

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	23	36	17	12	10	2	1	60	22	3452
2019	Female gender	26	36	14	13	8	2	1	64	22	3611
2019	Gender diverse	14	42	13	11	18	0	3	57	29	38
2018	Male gender	20	39	18	13	9	1	1	59	23	3006
2018	Female gender	23	40	15	11	8	2	1	65	20	3061
2018	Gender diverse	9	22	31	13	22	1	3	32	36	43
2017	Male gender	25	38	16	10	9	2	1	65	19	3587
2017	Female gender	28	39	13	11	7	2	1	69	18	3444
2017	Gender diverse	17	30	14	5	26	8	0	51	34	27
2014	Male gender	27	38	14	10	7	3	1	67	18	4531
2014	Female gender	31	38	11	10	6	3	1	71	17	4661
2011	Male gender	28	36	14	10	8	3	1	67	19	4575
2011	Female gender	32	36	12	10	7	3	1	70	17	4949
2008	Male gender	24	37	16	11	8	3	1	64	20	3850
2008	Female gender	30	37	12	10	7	3	1	70	17	4691

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	19	34	22	13	11	1	54	24	3444
2019	Female gender	22	35	21	12	9	1	58	21	3612
2019	Gender diverse	16	40	5	12	25	3	57	38	39
2018	Male gender	16	34	24	14	12	1	50	26	3003
2018	Female gender	17	35	23	13	11	1	53	24	3051
2018	Gender diverse	11	25	26	5	32	1	36	37	43

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	16	23	16	16	22	5	1	42	41	3457
2019	Female gender	15	22	17	17	20	6	2	41	40	3617
2019	Gender diverse	8	18	16	16	30	7	5	30	52	39
2018	Male gender	12	23	18	17	24	4	1	37	44	3002
2018	Female gender	12	23	19	18	22	5	1	37	43	3062
2018	Gender diverse	8	9	24	15	42	1	0	18	58	43
2017	Male gender	14	22	17	18	22	6	2	39	43	3588
2017	Female gender	13	22	16	19	22	6	3	38	45	3446
2017	Gender diverse	4	11	15	23	43	5	0	16	68	27
2014	Male gender	12	23	17	17	23	7	1	38	44	4532
2014	Female gender	12	22	16	19	23	7	2	37	45	4662
2011	Male gender	13	22	17	17	21	8	2	39	43	4582
2011	Female gender	12	22	16	19	20	8	2	38	44	4959

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	13	23	18	19	26	2	36	46	3453
2019	Female gender	16	26	18	19	19	2	43	39	3611
2019	Gender diverse	12	23	15	22	25	3	36	48	39
2018	Male gender	8	21	19	20	31	1	29	52	3006
2018	Female gender	11	23	17	23	24	2	35	48	3064
2018	Gender diverse	4	8	19	15	54	1	12	69	43
2017	Male gender	8	20	16	23	31	2	28	55	3594
2017	Female gender	10	22	17	24	24	2	33	50	3451
2017	Gender diverse	0	17	16	26	41	0	17	67	27
2014	Male gender	8	20	19	22	28	2	29	51	4530
2014	Female gender	11	24	16	22	24	3	36	47	4657
2011	Male gender	10	25	19	20	25	1	36	45	4584
2011	Female gender	12	27	18	21	20	2	40	42	4965
2008	Male gender	10	28	21	20	20	1	39	40	3849
2008	Female gender	14	31	18	19	15	2	47	35	4692

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	15	22	15	17	29	1	1	38	46	3462
2019	Female gender	16	24	16	17	23	2	2	42	42	3632
2019	Gender diverse	17	20	16	16	29	3	0	38	46	39
2018	Male gender	10	21	16	19	32	1	1	31	52	3004
2018	Female gender	12	23	15	20	28	1	1	35	49	3060
2018	Gender diverse	2	21	16	20	41	1	0	23	61	43
2017	Male gender	10	19	15	19	33	2	2	30	54	3591
2017	Female gender	10	21	13	22	30	2	2	32	54	3454
2017	Gender diverse	0	13	8	30	41	4	5	14	77	27
2014	Male gender	11	21	16	18	31	2	1	33	51	4531
2014	Female gender	11	22	14	20	28	2	2	35	51	4661
2011	Male gender	12	27	16	18	24	1	1	40	44	4585
2011	Female gender	12	26	15	20	23	1	2	40	44	4957
2008	Male gender	14	36	15	17	16	2	1	51	34	3849
2008	Female gender	18	35	14	17	13	1	1	55	31	4693

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	25	18	8	7	1	3	66	15	3453
2019	Female gender	43	24	16	7	6	1	4	71	13	3622
2019	Gender diverse	18	28	22	14	11	0	7	50	27	39

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	55	12	8	6	6	2	12	77	14	3456
2019	Female gender	54	12	8	4	6	2	14	78	12	3617
2019	Gender diverse	40	11	6	8	15	0	21	64	28	39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	30	23	20	13	11	1	3	55	24	3451
2019	Female gender	34	24	20	10	7	2	4	61	18	3615
2019	Gender diverse	17	24	20	12	21	0	7	44	35	39

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	28	19	19	15	14	2	3	50	31	3431
2019	Female gender	32	19	19	12	10	2	5	55	24	3613
2019	Gender diverse	21	18	21	15	19	0	7	42	36	38

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	15	16	15	20	2	3	46	37	3445
2019	Female gender	33	15	15	13	15	2	7	52	31	3621
2019	Gender diverse	24	9	13	13	30	1	9	37	48	39

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	62	15	8	4	3	3	5	84	7	3449
2019	Female gender	63	14	9	4	2	2	6	84	7	3618
2019	Gender diverse	67	11	8	5	0	0	9	86	6	39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	65	11	7	4	6	4	4	83	10	3445
2019	Female gender	63	12	7	3	5	4	5	83	9	3615
2019	Gender diverse	49	19	4	8	10	3	7	75	20	39

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	69	8	5	3	4	3	8	87	8	3452
2019	Female gender	66	9	5	3	5	3	10	86	9	3614
2019	Gender diverse	42	13	7	5	5	3	24	76	15	39

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	13	30	23	17	14	2	0	45	32	3459
2019	Female gender	15	37	21	15	8	4	0	54	24	3623
2019	Gender diverse	14	30	13	24	17	3	0	45	42	39
2018	Male gender	9	27	25	18	19	2	0	36	39	3007
2018	Female gender	11	30	26	16	15	3	0	42	31	3066
2018	Gender diverse	8	15	17	27	32	1	0	23	60	43
2017	Male gender	9	23	22	20	21	4	1	34	43	3592
2017	Female gender	10	28	24	18	15	4	0	40	35	3448
2017	Gender diverse	4	21	22	11	42	0	0	24	54	27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	34	20	11	10	2	0	58	22	3441
2019	Female gender	26	38	16	12	7	2	0	65	19	3597
2019	Gender diverse	18	24	27	8	18	5	0	44	28	39
2018	Male gender	22	37	20	10	8	2	0	61	19	3000
2018	Female gender	24	39	17	11	7	2	0	64	19	3053
2018	Gender diverse	13	23	27	13	19	4	3	38	33	43
2017	Male gender	20	37	19	10	10	2	0	59	21	3588
2017	Female gender	24	38	18	10	7	2	0	63	18	3455
2017	Gender diverse	14	19	23	14	30	0	0	33	45	27
2014	Male gender	26	35	18	10	8	3	0	63	18	4529
2014	Female gender	29	36	17	9	6	3	0	67	16	4665
2011	Male gender	22	36	19	9	10	2	0	60	20	4578
2011	Female gender	23	37	17	10	9	3	0	62	20	4952

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	33	20	7	7	4	1	65	15	3445
2019	Female gender	30	35	19	7	5	3	0	68	13	3613
2019	Gender diverse	23	30	15	10	16	5	0	57	28	39
2018	Male gender	25	34	23	7	6	4	0	62	14	3002
2018	Female gender	26	36	21	7	6	3	1	64	14	3055
2018	Gender diverse	13	19	35	6	16	6	5	36	25	43
2017	Male gender	22	32	24	7	8	6	1	58	17	3591
2017	Female gender	25	33	21	8	8	4	1	61	17	3449
2017	Gender diverse	10	26	19	19	15	11	0	41	38	27
2014	Male gender	30	33	19	6	6	5	1	67	13	4527
2014	Female gender	32	34	18	5	5	5	1	70	11	4659

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	34	15	11	11	0	63	22	3450
2019	Female gender	34	37	12	9	7	0	72	15	3627
2019	Gender diverse	29	30	11	15	16	0	59	30	39
2018	Male gender	23	34	18	13	12	0	57	24	2993
2018	Female gender	27	39	16	10	8	0	66	18	3051
2018	Gender diverse	11	27	21	15	24	1	39	40	43
2017	Male gender	21	35	16	13	14	0	56	28	3593
2017	Female gender	26	39	15	11	9	0	65	20	3454
2017	Gender diverse	4	23	18	17	38	0	27	55	27
2014	Male gender	26	34	15	12	13	0	60	25	4533
2014	Female gender	31	38	14	10	8	0	69	18	4658
2011	Male gender	26	37	16	10	11	0	64	20	4576
2011	Female gender	29	39	14	10	8	0	69	18	4937
2008	Male gender	23	37	14	12	13	0	60	25	3854
2008	Female gender	28	39	14	11	8	0	68	19	4695

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	27	20	15	17	1	0	48	32	3452
2019	Female gender	25	30	19	13	12	1	0	55	25	3612
2019	Gender diverse	19	27	5	25	21	0	3	47	47	39
2018	Male gender	15	25	22	19	19	0	0	40	38	2990
2018	Female gender	17	28	22	16	16	1	0	46	32	3052
2018	Gender diverse	4	22	34	4	34	1	0	26	39	43
2017	Male gender	14	25	19	18	23	1	0	40	41	3588
2017	Female gender	16	27	20	17	18	1	0	44	36	3449
2017	Gender diverse	4	5	29	15	43	4	0	9	61	27
2014	Male gender	16	29	20	17	18	1	0	45	35	4531
2014	Female gender	18	33	18	17	14	1	0	51	31	4662
2011	Male gender	20	34	20	14	12	1	0	54	26	4581
2011	Female gender	22	34	21	13	10	1	0	56	23	4962

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	28	18	17	17	0	47	34	3450
2019	Female gender	24	32	17	15	11	0	56	26	3600
2019	Gender diverse	20	22	25	10	22	0	43	32	37
2018	Male gender	13	27	20	19	20	0	40	40	2986
2018	Female gender	17	30	20	18	14	0	47	33	3040
2018	Gender diverse	4	17	32	12	33	1	22	46	42
2017	Male gender	13	25	18	21	22	1	39	43	3590
2017	Female gender	16	30	19	19	17	0	46	35	3447
2017	Gender diverse	4	16	19	24	37	0	20	61	27
2014	Male gender	14	29	18	19	19	0	44	38	4529
2014	Female gender	17	33	18	18	14	0	50	32	4662
2011	Male gender	17	35	18	16	14	0	52	29	4569
2011	Female gender	21	36	18	15	10	0	57	25	4958
2008	Male gender	17	37	16	16	14	0	54	30	3854
2008	Female gender	23	39	16	14	8	0	62	22	4695

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	24	18	16	17	3	1	48	34	3460
2019	Female gender	25	25	18	16	13	3	0	51	30	3622
2019	Gender diverse	16	35	14	11	24	0	0	51	35	39
2018	Male gender	17	22	22	18	19	2	0	40	38	3001
2018	Female gender	20	23	19	18	16	3	0	45	36	3054
2018	Gender diverse	5	20	24	23	28	1	0	25	51	42
2017	Male gender	16	22	19	17	22	4	0	40	41	3590
2017	Female gender	18	24	17	17	19	5	0	44	38	3447
2017	Gender diverse	8	8	22	15	44	4	0	16	62	27
2014	Male gender	18	24	20	16	18	3	0	44	36	4532
2014	Female gender	20	24	18	17	16	4	0	47	34	4662
2011	Male gender	22	27	19	14	14	4	1	51	29	4578
2011	Female gender	24	26	16	15	13	5	0	53	29	4963
2008	Male gender	21	30	18	15	11	4	0	54	27	3850
2008	Female gender	23	28	17	15	11	6	1	55	27	4695

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Male gender	28	36	36	3462
2019	Female gender	30	33	37	3630
2019	Gender diverse	33	34	33	38
2018	Male gender	29	37	35	3019
2018	Female gender	29	34	37	3071
2018	Gender diverse	35	22	43	43
2017	Male gender	29	37	34	3590
2017	Female gender	29	32	39	3451
2017	Gender diverse	40	11	48	27
2014	Male gender	27	38	34	4533
2014	Female gender	28	35	38	4659
2011	Male gender	29	39	32	4589
2011	Female gender	30	37	33	4972

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Male gender	16	31	30	8	9	6	980
2019	Female gender	18	30	27	4	16	5	1067
2019	Gender diverse	6	36	21	8	13	16	13
2018	Male gender	17	30	36	8	4	4	876
2018	Female gender	18	31	33	5	7	6	899
2018	Gender diverse	14	22	12	29	13	10	15
2017	Male gender	15	24	39	12	5	6	1035
2017	Female gender	17	26	37	6	7	7	1018
2017	Gender diverse	14	19	28	19	12	9	11
2014	Male gender	14	37	31	11	9999	8	1272
2014	Female gender	13	39	33	6	9999	9	1306
2011	Male gender	16	43	27	9	9999	5	1354
2011	Female gender	17	42	29	5	9999	8	1472

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	36	46	9	5	2	1	1	83	8	3443
2019	Female gender	37	46	7	4	2	1	2	86	7	3613
2019	Gender diverse	36	52	12	0	0	0	0	88	0	39

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	38	33	11	8	6	3	2	74	15	3449
2019	Female gender	46	31	9	5	3	4	2	81	9	3609
2019	Gender diverse	36	18	12	5	16	5	7	62	24	39

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	19	81	3453
2019	Female gender	19	81	3626
2019	Gender diverse	36	64	38
2018	Male gender	22	78	3019
2018	Female gender	22	78	3064
2018	Gender diverse	39	61	41

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	53	47	614
2019	Female gender	61	39	675
2019	Gender diverse	41	59	14
2018	Male gender	48	52	643
2018	Female gender	59	41	660
2018	Gender diverse	53	47	16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	69	31	614
2019	Female gender	60	40	675
2019	Gender diverse	67	33	14
2018	Male gender	69	31	643
2018	Female gender	65	35	660

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	9	91	614
2019	Female gender	8	92	675
2018	Male gender	10	90	643
2018	Female gender	6	94	660

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	7	93	614
2019	Female gender	2	98	675
2019	Gender diverse	0	100	14
2018	Male gender	7	93	643
2018	Female gender	3	97	660

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	614
2019	Female gender	4	96	675
2018	Male gender	4	96	643
2018	Female gender	3	97	660

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	24	76	614
2019	Female gender	11	89	675
2018	Male gender	25	75	643
2018	Female gender	13	87	660
2018	Gender diverse	33	67	16

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	614
2019	Female gender	2	98	675
2019	Gender diverse	0	100	14
2018	Male gender	3	97	643
2018	Female gender	2	98	660

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	45	55	609
2019	Female gender	39	61	670
2019	Gender diverse	52	48	14
2018	Male gender	44	56	643
2018	Female gender	38	62	661
2018	Gender diverse	53	47	16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	43	57	609
2019	Female gender	33	67	670
2019	Gender diverse	45	55	14
2018	Male gender	42	58	643
2018	Female gender	36	64	661
2018	Gender diverse	56	44	16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	52	48	609
2019	Female gender	55	45	670
2018	Male gender	49	51	643
2018	Female gender	51	49	661
2018	Gender diverse	57	43	16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	42	58	609
2019	Female gender	42	58	670
2019	Gender diverse	52	48	14
2018	Male gender	40	60	643
2018	Female gender	44	56	661
2018	Gender diverse	53	47	16

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	37	63	609
2019	Female gender	32	68	670
2019	Gender diverse	37	63	14
2018	Male gender	37	63	643
2018	Female gender	34	66	661
2018	Gender diverse	64	36	16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	52	48	609
2019	Female gender	57	43	670
2019	Gender diverse	55	45	14
2018	Male gender	52	48	643
2018	Female gender	59	41	661
2018	Gender diverse	53	47	16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	44	56	609
2019	Female gender	38	62	670
2019	Gender diverse	37	63	14
2018	Male gender	45	55	643
2018	Female gender	37	63	661
2018	Gender diverse	46	54	16

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	609
2019	Female gender	2	98	670
2018	Male gender	3	97	643
2018	Female gender	2	98	661

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	7	93	609
2019	Female gender	16	84	670
2018	Male gender	7	93	643
2018	Female gender	15	85	661

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	16	84	609
2019	Female gender	9	91	670
2018	Male gender	15	85	643
2018	Female gender	8	92	661

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	64	36	609
2019	Female gender	53	47	670
2019	Gender diverse	59	41	14
2018	Male gender	59	41	643
2018	Female gender	53	47	661

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	31	69	609
2019	Female gender	28	72	670
2018	Male gender	30	70	643
2018	Female gender	27	73	661
2018	Gender diverse	43	57	16

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	17	83	609
2019	Female gender	17	83	670
2018	Male gender	15	85	643
2018	Female gender	15	85	661

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	46	54	604
2019	Female gender	52	48	667
2019	Gender diverse	45	55	14
2018	Male gender	47	53	645
2018	Female gender	55	45	664
2018	Gender diverse	46	54	16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	28	72	604
2019	Female gender	30	70	667
2019	Gender diverse	37	63	14
2018	Male gender	26	74	645
2018	Female gender	29	71	664
2018	Gender diverse	29	71	16

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	604
2019	Female gender	7	93	667
2019	Gender diverse	0	100	14
2018	Male gender	7	93	645
2018	Female gender	6	94	664
2018	Gender diverse	0	100	16

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	26	74	604
2019	Female gender	23	77	667
2018	Male gender	24	76	645
2018	Female gender	23	77	664

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	8	92	604
2019	Female gender	10	90	667
2019	Gender diverse	0	100	14
2018	Male gender	9	91	645
2018	Female gender	9	91	664
2018	Gender diverse	0	100	16

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	13	87	604
2019	Female gender	11	89	667
2018	Male gender	13	87	645
2018	Female gender	12	88	664

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	16	84	604
2019	Female gender	14	86	667
2019	Gender diverse	0	100	14
2018	Male gender	15	85	645
2018	Female gender	14	86	664

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	12	88	604
2019	Female gender	12	88	667
2018	Male gender	12	88	645
2018	Female gender	10	90	664

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	29	71	604
2019	Female gender	25	75	667
2019	Gender diverse	41	59	14
2018	Male gender	30	70	645
2018	Female gender	24	76	664

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	9	91	530
2019	Female gender	11	89	596
2018	Male gender	9	91	566
2018	Female gender	9	91	586

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	12	88	530
2019	Female gender	21	79	596
2018	Male gender	14	86	566
2018	Female gender	14	86	586
2018	Gender diverse	0	100	14

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	530
2019	Female gender	9	91	596
2018	Male gender	11	89	566
2018	Female gender	8	92	586

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	530
2019	Female gender	7	93	596
2018	Male gender	5	95	566
2018	Female gender	7	93	586

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	530
2019	Female gender	11	89	596
2018	Male gender	7	93	566
2018	Female gender	10	90	586
2018	Gender diverse	0	100	14

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	8	92	530
2019	Female gender	9	91	596
2018	Male gender	8	92	566
2018	Female gender	9	91	586

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	530
2019	Female gender	8	92	596
2018	Male gender	6	94	566
2018	Female gender	8	92	586

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	12	88	530
2019	Female gender	12	88	596
2018	Male gender	10	90	566
2018	Female gender	11	89	586

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	10	90	530
2019	Female gender	11	89	596
2018	Male gender	8	92	566
2018	Female gender	10	90	586

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	41	59	530
2019	Female gender	33	67	596
2018	Male gender	40	60	566
2018	Female gender	34	66	586
2018	Gender diverse	54	46	14

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	8	92	530
2019	Female gender	11	89	596
2018	Male gender	10	90	566
2018	Female gender	9	91	586

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	57	43	530
2019	Female gender	49	51	596
2018	Male gender	47	53	566
2018	Female gender	50	50	586

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	530
2019	Female gender	2	98	596
2018	Male gender	3	97	566
2018	Female gender	1	99	586

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	63	37	530
2019	Female gender	62	38	596
2018	Male gender	62	38	566
2018	Female gender	65	35	586

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	530
2019	Female gender	6	94	596
2018	Male gender	5	95	566
2018	Female gender	4	96	586

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	13	87	530
2019	Female gender	13	87	596
2018	Male gender	12	88	566
2018	Female gender	12	88	586
2018	Gender diverse	0	100	14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	25	75	3449
2019	Female gender	26	74	3618
2019	Gender diverse	50	50	38

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	13	17	21	10	17	16	5	38	35	3454
2019	Female gender	11	16	20	13	15	19	6	36	37	3628
2019	Gender diverse	10	8	22	13	27	8	12	22	51	39
2018	Male gender	10	18	24	13	18	15	3	34	38	3009
2018	Female gender	11	15	24	13	17	16	4	33	37	3060
2018	Gender diverse	4	7	22	16	30	13	8	14	58	41
2017	Male gender	10	17	22	10	17	18	5	36	35	3595
2017	Female gender	10	15	22	12	16	19	6	33	37	3457
2017	Gender diverse	0	8	19	11	46	16	0	9	69	27
2014	Male gender	11	16	23	10	13	21	5	37	31	4527
2014	Female gender	10	16	22	10	13	22	7	37	32	4661

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	23	27	20	10	13	6	1	53	25	3458
2019	Female gender	20	27	20	12	11	8	1	53	26	3622
2019	Gender diverse	13	18	18	10	28	5	8	35	44	38
2018	Male gender	15	29	23	12	15	5	1	47	29	3012
2018	Female gender	17	27	22	14	14	7	1	47	30	3057
2018	Gender diverse	9	20	14	23	24	10	0	32	52	42
2017	Male gender	16	27	22	12	14	8	1	47	29	3591
2017	Female gender	15	26	22	13	14	8	1	46	29	3449
2017	Gender diverse	12	15	4	19	43	8	0	29	66	27
2014	Male gender	17	26	23	11	11	11	1	49	25	4525
2014	Female gender	16	26	23	10	11	13	1	48	25	4663
2011	Male gender	22	37	20	9	7	5	0	62	17	4578
2011	Female gender	23	35	19	11	7	5	0	61	19	4964

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	12	88	3457
2019	Female gender	12	88	3622
2019	Gender diverse	16	84	39
2018	Male gender	14	86	3011
2018	Female gender	14	86	3058
2018	Gender diverse	34	66	41

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	32	68	400
2019	Female gender	45	55	401
2018	Male gender	31	69	394
2018	Female gender	40	60	416

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	76	24	400
2019	Female gender	79	21	401
2018	Male gender	76	24	394
2018	Female gender	83	17	416

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	400
2019	Female gender	5	95	401
2018	Male gender	3	97	394
2018	Female gender	2	98	416

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	400
2019	Female gender	2	98	401
2018	Male gender	3	97	394
2018	Female gender	4	96	416

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	400
2019	Female gender	6	94	401
2018	Male gender	4	96	394
2018	Female gender	4	96	416

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	15	85	400
2019	Female gender	15	85	401
2018	Male gender	16	84	394
2018	Female gender	12	88	416

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	10	90	400
2019	Female gender	4	96	401
2018	Male gender	14	86	394
2018	Female gender	5	95	416

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	30	70	389
2019	Female gender	15	85	398
2018	Male gender	35	65	392
2018	Female gender	16	84	414
2018	Gender diverse	41	59	14

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	22	78	389
2019	Female gender	13	87	398
2018	Male gender	25	75	392
2018	Female gender	12	88	414

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	20	80	389
2019	Female gender	12	88	398
2018	Male gender	22	78	392
2018	Female gender	11	89	414
2018	Gender diverse	34	66	14

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	9	91	389
2019	Female gender	3	97	398
2018	Male gender	9	91	392
2018	Female gender	4	96	414

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	25	75	389
2019	Female gender	27	73	398
2018	Male gender	21	79	392
2018	Female gender	19	81	414

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	26	74	389
2019	Female gender	43	57	398
2018	Male gender	26	74	392
2018	Female gender	48	52	414
2018	Gender diverse	38	62	14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	7	93	389
2019	Female gender	3	97	398
2018	Male gender	5	95	392
2018	Female gender	3	97	414

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	389
2019	Female gender	2	98	398
2018	Male gender	2	98	392
2018	Female gender	1	99	414

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	12	88	389
2019	Female gender	12	88	398
2018	Male gender	9	91	392
2018	Female gender	11	89	414

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	22	78	389
2019	Female gender	27	73	398
2018	Male gender	18	82	392
2018	Female gender	30	70	414
2018	Gender diverse	38	62	14

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	20	80	389
2019	Female gender	24	76	398
2018	Male gender	18	82	392
2018	Female gender	21	79	414
2018	Gender diverse	38	62	14

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	17	83	389
2019	Female gender	14	86	398
2018	Male gender	16	84	392
2018	Female gender	13	87	414

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	30	70	388
2019	Female gender	31	69	396
2018	Male gender	29	71	395
2018	Female gender	33	67	414

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	18	82	388
2019	Female gender	14	86	396
2018	Male gender	14	86	395
2018	Female gender	17	83	414
2018	Gender diverse	0	100	14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	5	95	388
2019	Female gender	3	97	396
2018	Male gender	3	97	395
2018	Female gender	4	96	414
2018	Gender diverse	0	100	14

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	23	77	388
2019	Female gender	17	83	396
2018	Male gender	19	81	395
2018	Female gender	24	76	414

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	388
2019	Female gender	6	94	396
2018	Male gender	4	96	395
2018	Female gender	4	96	414
2018	Gender diverse	0	100	14

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	13	87	388
2019	Female gender	9	91	396
2018	Male gender	9	91	395
2018	Female gender	12	88	414

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	10	90	388
2019	Female gender	8	92	396
2018	Male gender	9	91	395
2018	Female gender	8	92	414
2018	Gender diverse	0	100	14

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	11	89	388
2019	Female gender	11	89	396
2018	Male gender	8	92	395
2018	Female gender	7	93	414

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	45	55	388
2019	Female gender	48	52	396
2018	Male gender	52	48	395
2018	Female gender	44	56	414
2018	Gender diverse	51	49	14

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	6	94	312
2019	Female gender	7	93	329
2018	Male gender	5	95	359
2018	Female gender	6	94	367
2018	Gender diverse	0	100	13

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	10	90	312
2019	Female gender	14	86	329
2018	Male gender	7	93	359
2018	Female gender	13	87	367

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	312
2019	Female gender	3	97	329
2018	Male gender	2	98	359
2018	Female gender	3	97	367
2018	Gender diverse	0	100	13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	312
2019	Female gender	3	97	329
2018	Male gender	2	98	359
2018	Female gender	4	96	367
2018	Gender diverse	0	100	13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	2	98	312
2019	Female gender	2	98	329
2018	Male gender	2	98	359
2018	Female gender	3	97	367
2018	Gender diverse	0	100	13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	312
2019	Female gender	5	95	329
2018	Male gender	2	98	359
2018	Female gender	3	97	367
2018	Gender diverse	0	100	13

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	5	95	312
2019	Female gender	8	92	329
2018	Male gender	2	98	359
2018	Female gender	5	95	367

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	11	89	312
2019	Female gender	11	89	329
2018	Male gender	11	89	359
2018	Female gender	9	91	367

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	11	89	312
2019	Female gender	11	89	329
2018	Male gender	7	93	359
2018	Female gender	8	92	367

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	30	70	312
2019	Female gender	31	69	329
2018	Male gender	32	68	359
2018	Female gender	27	73	367
2018	Gender diverse	47	53	13

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	9	91	312
2019	Female gender	9	91	329
2018	Male gender	11	89	359
2018	Female gender	7	93	367

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	47	53	312
2019	Female gender	49	51	329
2018	Male gender	42	58	359
2018	Female gender	47	53	367
2018	Gender diverse	55	45	13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	2	98	312
2019	Female gender	3	97	329
2018	Male gender	4	96	359
2018	Female gender	2	98	367

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	64	36	312
2019	Female gender	68	32	329
2018	Male gender	70	30	359
2018	Female gender	67	33	367

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	312
2019	Female gender	5	95	329
2018	Male gender	5	95	359
2018	Female gender	5	95	367

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	10	90	312
2019	Female gender	10	90	329
2018	Male gender	12	88	359
2018	Female gender	16	84	367

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	15	85	3445
2019	Female gender	16	84	3622
2019	Gender diverse	27	73	38

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	16	17	25	6	10	20	5	45	22	3448
2019	Female gender	13	17	24	7	9	23	6	43	24	3619
2019	Gender diverse	11	19	15	14	13	18	11	41	38	39
2018	Male gender	11	19	30	7	11	19	3	38	23	3010
2018	Female gender	12	17	28	8	10	20	4	39	24	3050
2018	Gender diverse	9	7	27	14	20	21	3	20	44	43
2017	Male gender	13	18	26	6	9	23	5	42	21	3596
2017	Female gender	11	17	26	6	9	25	6	41	22	3458
2017	Gender diverse	4	17	23	8	27	18	4	26	45	26
2014	Male gender	12	17	25	6	8	27	5	43	19	4528
2014	Female gender	11	16	25	6	7	28	7	42	20	4662

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	26	27	22	6	9	8	1	58	17	3439
2019	Female gender	23	27	22	7	8	11	1	57	18	3620
2019	Gender diverse	15	17	20	16	13	15	4	40	35	39
2018	Male gender	18	29	26	8	11	8	1	51	21	3003
2018	Female gender	18	27	26	9	10	9	1	50	21	3050
2018	Gender diverse	16	19	16	19	17	14	0	40	42	43
2017	Male gender	19	28	24	7	9	11	2	54	19	3592
2017	Female gender	19	28	23	8	8	12	2	54	19	3444
2017	Gender diverse	4	23	11	8	34	21	0	34	52	27
2014	Male gender	19	27	23	7	8	14	2	55	17	4526
2014	Female gender	18	26	23	7	7	17	2	54	18	4658
2011	Male gender	27	37	18	7	5	7	0	68	12	4569
2011	Female gender	27	37	17	7	4	7	0	70	12	4951

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	24	26	20	12	18	0	0	50	30	3458
2019	Female gender	27	25	19	12	16	0	1	52	28	3625
2019	Gender diverse	28	20	16	16	16	4	0	50	33	39
2018	Male gender	23	26	21	13	16	0	1	49	30	3014
2018	Female gender	26	26	20	12	15	0	1	52	27	3050
2018	Gender diverse	27	13	26	8	23	1	3	41	32	43
2017	Male gender	24	26	21	12	15	0	1	50	28	3583
2017	Female gender	26	27	19	12	13	0	2	55	25	3445
2017	Gender diverse	17	19	23	11	30	0	0	36	41	27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	28	24	14	13	0	0	48	27	3452
2019	Female gender	24	28	24	14	11	0	1	52	25	3623
2019	Gender diverse	26	22	16	22	9	4	0	51	33	39
2018	Male gender	16	28	26	17	13	0	0	44	29	3013
2018	Female gender	18	26	26	17	12	0	1	44	30	3046
2018	Gender diverse	21	14	25	20	19	1	0	35	39	42
2017	Male gender	18	25	25	17	14	1	1	44	31	3589
2017	Female gender	19	26	25	15	14	0	1	45	30	3452
2017	Gender diverse	9	39	23	8	22	0	0	48	29	27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	30	29	21	10	8	0	2	60	18	3432
2019	Female gender	32	29	19	11	7	0	3	62	19	3598
2019	Gender diverse	33	31	8	18	6	4	0	67	24	39
2018	Male gender	24	29	23	12	9	0	3	55	21	2983
2018	Female gender	24	29	22	13	9	0	3	55	23	3018
2018	Gender diverse	30	12	22	17	18	1	0	42	35	43
2017	Male gender	27	27	21	12	9	1	4	57	21	3577
2017	Female gender	25	27	22	13	10	0	4	54	24	3443
2017	Gender diverse	21	38	19	4	19	0	0	58	23	27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	14	19	20	18	29	0	0	33	47	3442
2019	Female gender	19	20	20	18	21	0	1	40	39	3617
2019	Gender diverse	21	11	16	25	23	4	0	33	50	39
2018	Male gender	10	16	21	20	31	0	0	26	52	3005
2018	Female gender	14	17	23	20	25	1	1	31	45	3042
2018	Gender diverse	13	1	25	21	39	1	0	14	61	42
2017	Male gender	10	16	20	20	32	1	1	27	52	3585
2017	Female gender	13	17	20	21	27	1	1	30	49	3445
2017	Gender diverse	8	2	23	26	37	0	4	10	66	27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	40	26	16	7	8	0	3	69	15	3449
2019	Female gender	49	21	12	6	5	0	6	74	13	3605
2019	Gender diverse	48	18	16	2	7	4	5	73	9	37
2018	Male gender	36	27	19	8	7	0	4	65	15	3012
2018	Female gender	43	23	13	7	6	0	8	72	14	3032
2018	Gender diverse	30	30	10	13	13	1	4	63	27	43
2017	Male gender	36	25	18	8	6	1	6	66	15	3583
2017	Female gender	40	22	14	6	5	1	11	70	14	3443
2017	Gender diverse	28	26	12	4	19	0	11	61	25	27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	24	26	23	11	16	0	0	50	28	3453
2019	Female gender	28	26	21	11	13	0	1	55	25	3617
2019	Gender diverse	24	18	21	11	21	4	0	44	34	39
2018	Male gender	20	24	23	15	18	0	1	44	32	3007
2018	Female gender	22	24	22	14	15	0	1	47	30	3036
2018	Gender diverse	18	10	28	10	33	1	0	28	44	43
2017	Male gender	19	26	25	15	14	0	1	46	29	3575
2017	Female gender	22	26	23	15	13	0	1	48	29	3429
2017	Gender diverse	13	29	15	4	39	0	0	43	42	27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	30	24	13	11	1	1	52	24	3443
2019	Female gender	26	33	22	10	8	1	1	59	19	3613
2019	Gender diverse	23	28	24	11	10	4	0	53	22	39
2018	Male gender	15	29	27	17	12	0	0	45	29	3007
2018	Female gender	20	33	25	13	8	1	1	53	21	3053
2018	Gender diverse	18	21	29	5	26	1	0	39	32	40
2017	Male gender	17	26	25	17	13	1	1	44	31	3577
2017	Female gender	19	29	24	15	10	1	1	50	26	3428
2017	Gender diverse	13	15	30	15	26	0	0	28	42	27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	18	26	23	17	14	1	1	45	32	3443
2019	Female gender	23	29	23	14	10	1	1	53	24	3616
2019	Gender diverse	19	26	19	8	20	7	0	49	31	38
2018	Male gender	13	25	25	19	16	0	1	39	36	3008
2018	Female gender	16	28	27	16	11	1	1	45	28	3052
2018	Gender diverse	13	19	27	14	27	1	0	32	41	40
2017	Male gender	14	25	25	19	16	1	1	40	35	3577
2017	Female gender	17	26	23	18	13	1	2	44	32	3428
2017	Gender diverse	6	27	17	19	31	0	0	33	50	26

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	27	22	15	13	0	0	50	28	3440
2019	Female gender	27	28	21	12	10	0	1	56	22	3610
2019	Gender diverse	29	21	13	13	17	7	0	54	32	39
2018	Male gender	19	25	23	17	15	0	1	44	32	3002
2018	Female gender	21	28	24	14	11	0	1	50	25	3051
2018	Gender diverse	20	8	26	21	24	1	0	29	45	40
2017	Male gender	19	26	23	16	14	1	1	47	30	3582
2017	Female gender	23	27	22	15	11	1	2	51	27	3431
2017	Gender diverse	15	16	11	23	31	4	0	33	56	27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	25	18	13	14	0	0	55	27	3438
2019	Female gender	34	26	16	11	11	0	1	61	22	3600
2019	Gender diverse	34	25	10	13	13	4	0	62	27	39

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	24	28	21	15	11	0	1	53	26	3432
2019	Female gender	30	30	21	11	8	0	1	60	19	3596
2019	Gender diverse	34	15	20	13	14	4	0	50	29	39
2018	Male gender	20	26	23	16	14	0	1	47	30	2999
2018	Female gender	24	30	22	13	9	0	1	55	22	3032
2018	Gender diverse	18	16	19	14	32	1	0	35	46	40
2017	Male gender	21	27	23	15	12	1	1	50	27	3576
2017	Female gender	25	29	22	12	9	1	2	56	22	3422
2017	Gender diverse	9	23	15	26	19	8	0	35	49	27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	26	16	9	9	0	1	66	18	3426
2019	Female gender	46	24	15	7	6	0	2	72	13	3598
2019	Gender diverse	40	26	8	8	14	4	0	69	23	38
2018	Male gender	39	27	17	9	7	0	1	67	16	2996
2018	Female gender	43	26	15	8	6	0	2	70	14	3030
2018	Gender diverse	44	16	15	2	19	1	3	63	22	40
2017	Male gender	42	26	17	8	5	0	1	68	14	3592
2017	Female gender	43	27	15	8	5	0	2	71	14	3453
2017	Gender diverse	25	22	26	8	19	0	0	47	26	27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	63	15	8	4	5	1	5	83	9	3437
2019	Female gender	63	14	7	4	5	1	7	83	9	3602
2019	Gender diverse	44	20	8	4	4	4	15	80	10	38
2018	Male gender	58	17	10	5	6	1	4	78	11	2996
2018	Female gender	56	18	9	5	6	1	5	79	11	3039
2018	Gender diverse	54	11	19	2	11	4	0	67	14	39

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	61	15	9	5	7	1	2	78	13	3447
2019	Female gender	59	17	9	6	7	1	2	78	13	3616
2019	Gender diverse	33	27	14	8	13	4	0	63	22	39
2018	Male gender	54	18	11	6	7	1	2	75	14	3006
2018	Female gender	54	17	10	6	8	1	3	74	15	3047
2018	Gender diverse	33	18	17	11	18	4	0	53	30	40
2017	Male gender	60	17	9	6	6	1	2	79	12	3589
2017	Female gender	56	19	9	6	6	1	3	78	13	3445
2017	Gender diverse	21	28	16	12	20	0	4	51	33	26

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	48	30	13	4	4	0	1	78	9	3441
2019	Female gender	48	29	12	5	4	0	1	78	9	3608
2019	Gender diverse	38	43	7	5	3	4	0	85	8	39
2018	Male gender	43	33	14	5	4	0	0	76	10	3008
2018	Female gender	44	31	14	6	4	0	1	75	11	3048
2018	Gender diverse	43	28	17	0	11	1	0	72	11	41
2017	Male gender	45	31	13	6	3	1	1	78	9	3591
2017	Female gender	45	31	12	6	4	0	2	77	10	3451
2017	Gender diverse	20	37	20	12	12	0	0	57	23	26

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	47	22	13	8	9	0	1	70	17	3425
2019	Female gender	54	20	11	6	7	0	1	75	13	3592
2019	Gender diverse	41	14	11	8	22	4	0	58	31	38
2018	Male gender	37	25	17	10	10	0	0	62	20	3002
2018	Female gender	44	23	14	9	8	0	1	69	18	3034
2018	Gender diverse	22	22	19	13	24	1	0	44	37	41
2017	Male gender	44	24	13	9	8	1	1	69	18	3589
2017	Female gender	48	22	12	8	7	1	2	73	15	3449
2017	Gender diverse	17	48	12	8	16	0	0	65	23	26

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	55	11	7	2	2	0	24	86	5	3412
2019	Female gender	55	10	5	2	1	0	26	89	4	3582
2019	Gender diverse	39	20	11	0	3	4	23	81	4	39
2018	Male gender	50	12	6	3	2	0	27	85	7	2981
2018	Female gender	48	12	5	2	1	0	32	88	5	3021
2018	Gender diverse	46	6	7	2	3	1	35	82	7	41
2017	Male gender	50	12	6	3	1	1	27	86	6	3587
2017	Female gender	47	11	5	2	2	0	32	87	5	3445
2017	Gender diverse	32	26	0	8	11	0	23	76	24	27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	55	22	12	4	4	0	3	80	8	3428
2019	Female gender	62	20	7	3	1	0	5	88	5	3603
2019	Gender diverse	56	21	6	5	3	4	5	85	9	39
2018	Male gender	48	27	14	5	3	0	3	77	9	2987
2018	Female gender	58	23	9	3	1	0	6	86	4	3028
2018	Gender diverse	40	21	15	12	5	4	3	65	19	41
2017	Male gender	52	25	11	5	3	1	4	81	8	3565
2017	Female gender	57	21	8	3	2	0	8	86	5	3433
2017	Gender diverse	40	26	11	4	19	0	0	66	23	27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	71	14	6	3	3	0	3	88	6	3449
2019	Female gender	70	14	6	3	4	0	3	86	7	3614
2019	Gender diverse	68	17	7	4	0	4	0	89	4	39
2018	Male gender	69	16	6	2	3	0	3	88	6	3004
2018	Female gender	66	17	6	3	4	0	4	86	7	3042
2018	Gender diverse	50	17	13	3	7	4	5	75	11	41
2017	Male gender	65	18	7	3	3	1	4	87	6	3591
2017	Female gender	61	19	6	4	4	1	5	85	8	3451
2017	Gender diverse	54	19	4	8	15	0	0	73	23	27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	53	27	12	4	3	0	1	81	7	3433
2019	Female gender	50	28	13	4	2	0	2	81	6	3605
2019	Gender diverse	45	26	16	4	5	4	0	74	10	39
2018	Male gender	48	28	14	5	2	0	2	77	8	3003
2018	Female gender	44	30	15	5	3	0	2	77	8	3037
2018	Gender diverse	36	35	10	5	5	1	8	78	12	41
2017	Male gender	49	30	12	4	2	0	2	81	6	3587
2017	Female gender	45	31	13	5	3	0	3	78	8	3444
2017	Gender diverse	32	26	15	12	11	0	4	60	24	27

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	14	31	33	15	7	0	45	22	3459
2019	Female gender	15	31	35	14	5	0	46	19	3623
2019	Gender diverse	18	12	42	18	5	4	31	25	38
2018	Male gender	10	29	37	16	7	0	40	23	3023
2018	Female gender	11	28	38	16	7	0	38	23	3069
2018	Gender diverse	5	6	47	25	17	1	11	42	43
2017	Male gender	9	27	37	17	8	0	36	26	3596
2017	Female gender	9	27	39	16	9	0	36	25	3456
2017	Gender diverse	2	11	53	19	15	0	13	34	27

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	12	20	38	21	10	0	30	32	3440
2019	Female gender	12	21	38	20	9	0	29	33	3593
2019	Gender diverse	16	25	33	16	7	4	23	42	39
2018	Male gender	13	22	38	19	8	0	27	35	2991
2018	Female gender	13	23	39	17	7	0	25	36	3024
2018	Gender diverse	22	37	31	4	5	1	9	60	41
2017	Male gender	10	23	38	19	9	0	29	33	3586
2017	Female gender	13	24	39	17	7	0	24	37	3448
2017	Gender diverse	23	27	41	8	2	0	9	49	27

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	23	41	18	10	7	1	64	17	3444
2019	Female gender	27	41	15	10	6	1	69	16	3615
2019	Gender diverse	12	37	20	13	11	7	52	26	38
2018	Male gender	21	39	20	11	8	1	60	19	3007
2018	Female gender	24	43	16	10	6	2	68	16	3058
2018	Gender diverse	13	23	26	14	20	4	37	36	43
2017	Male gender	17	39	20	11	11	3	57	22	3587
2017	Female gender	22	42	15	11	8	2	65	19	3456
2017	Gender diverse	15	20	23	11	30	0	35	41	27

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	15	28	20	18	18	1	43	37	3457
2019	Female gender	17	32	18	17	15	1	50	32	3625
2019	Gender diverse	11	16	11	23	35	4	28	60	39
2018	Male gender	12	27	20	21	20	1	39	41	3011
2018	Female gender	15	31	16	19	18	1	46	38	3058
2018	Gender diverse	4	13	18	20	40	6	18	63	43
2017	Male gender	8	28	20	21	22	1	36	44	3594
2017	Female gender	11	30	17	20	20	2	41	41	3448
2017	Gender diverse	8	13	4	21	54	0	20	76	26

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	18	82	3461
2019	Female gender	23	77	3622
2019	Gender diverse	25	75	39
2017	Male gender	20	80	3593
2017	Female gender	27	73	3447
2017	Gender diverse	28	72	27
2014	Male gender	15	85	4519
2014	Female gender	23	77	4653

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	75	25	586
2019	Female gender	83	17	804
2017	Male gender	71	29	695
2017	Female gender	80	20	909
2014	Male gender	70	30	650
2014	Female gender	80	20	1033

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	40	33	7	9	10	0	0	74	19	440
2019	Female gender	40	34	6	12	7	0	0	75	19	669
2017	Male gender	37	36	7	12	7	1	0	74	19	490
2017	Female gender	42	35	5	10	6	1	0	78	17	731
2014	Male gender	38	34	7	12	7	0	1	73	20	452
2014	Female gender	41	35	7	10	7	0	0	76	17	829

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	24	34	20	9	10	3	1	25	75	3452
2019	Female gender	29	32	18	9	9	2	1	30	70	3621
2019	Gender diverse	20	47	18	6	5	4	0	21	79	39
2018	Male gender	33	28	18	9	8	3	1	34	66	3017
2018	Female gender	36	28	16	7	9	3	1	37	63	3073
2018	Gender diverse	34	26	19	7	8	6	0	36	64	42
2017	Male gender	34	27	17	7	6	8	1	37	63	3596
2017	Female gender	39	26	16	6	6	5	1	42	58	3456
2017	Gender diverse	18	29	19	4	11	19	0	22	78	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	66	34	2502
2019	Female gender	68	32	2491
2019	Gender diverse	77	23	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	51	49	2468
2019	Female gender	49	51	2448
2019	Gender diverse	51	49	30
2018	Male gender	45	55	1871
2018	Female gender	42	58	1836
2018	Gender diverse	46	54	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	9	21	19	19	25	2	6	32	48	2460
2019	Female gender	10	22	15	20	25	1	7	35	49	2447
2019	Gender diverse	13	11	21	9	27	4	17	29	45	30
2018	Male gender	9	22	19	17	25	2	6	33	46	1885
2018	Female gender	10	22	16	18	26	1	7	36	47	1842
2018	Gender diverse	12	9	29	17	28	4	2	22	48	25
2017	Male gender	8	22	21	14	24	2	8	34	43	2045
2017	Female gender	10	21	16	17	23	2	11	36	46	1877
2017	Gender diverse	6	9	24	18	18	12	13	20	48	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	7	15	19	17	27	3	12	26	51	2458
2019	Female gender	6	17	16	17	28	2	14	27	54	2453
2019	Gender diverse	14	14	22	6	18	4	22	38	32	30
2018	Male gender	6	16	19	16	26	3	13	26	51	1884
2018	Female gender	6	15	16	14	30	3	16	26	54	1840
2018	Gender diverse	6	4	26	22	16	4	22	14	51	25
2017	Male gender	5	15	21	12	26	4	18	26	48	2039
2017	Female gender	5	14	16	15	25	4	21	25	54	1874
2017	Gender diverse	0	15	18	12	24	18	13	22	52	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	44	16	13	8	11	1	6	66	21	3418
2019	Female gender	46	15	12	8	10	1	9	68	20	3572
2019	Gender diverse	50	14	13	5	10	4	4	70	16	37
2018	Male gender	48	14	11	8	11	1	7	68	20	3000
2018	Female gender	48	14	11	8	9	1	10	69	18	3055
2018	Gender diverse	38	15	14	3	13	6	11	65	18	43

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 105. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment