2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	40	8	20	14	0	58	34	553
2019	Not a person with a disability	25	44	6	17	8	0	69	25	6620
2017	Person with a disability	16	38	7	23	17	1	54	40	529
2017	Not a person with a disability	18	44	8	19	11	0	62	30	6610
2014	Person with a disability	16	38	8	23	14	0	55	37	607
2014	Not a person with a disability	19	46	8	18	10	0	64	28	8615
2011	Person with a disability	15	40	6	24	14	0	56	38	550
2011	Not a person with a disability	19	47	6	19	10	0	65	28	9424
2008	Person with a disability	17	39	8	22	14	0	56	36	455
2008	Not a person with a disability	21	48	7	16	8	0	69	25	8189

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	60	19	5	8	4	0	2	82	13	549
2019	Not a person with a disability	65	20	6	5	3	0	1	86	8	6597
2017	Person with a disability	61	20	7	5	6	1	1	82	11	531
2017	Not a person with a disability	62	21	6	6	4	0	1	84	10	6609
2014	Person with a disability	59	21	7	5	5	1	2	82	10	607
2014	Not a person with a disability	61	21	6	6	4	0	1	83	10	8613
2011	Person with a disability	68	18	6	4	2	1	1	87	7	550
2011	Not a person with a disability	65	19	5	6	3	0	1	86	9	9419
2008	Person with a disability	70	15	5	4	2	0	3	88	6	454
2008	Not a person with a disability	66	19	5	6	3	0	1	86	9	8184

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	29	9	19	18	53	38	552
2019	Not a person with a disability	32	34	9	16	9	66	25	6603
2017	Person with a disability	26	26	11	18	20	51	38	530
2017	Not a person with a disability	26	34	9	17	14	60	31	6603
2014	Person with a disability	27	30	9	17	17	57	34	607
2014	Not a person with a disability	27	34	9	16	14	61	30	8610
2011	Person with a disability	26	29	7	18	19	55	37	549
2011	Not a person with a disability	27	35	10	14	13	63	27	9387

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	29	13	23	20	0	1	44	42	551
2019	Not a person with a disability	18	37	14	20	11	0	0	56	30	6592
2018	Person with a disability	7	33	12	25	22	0	1	41	47	518
2018	Not a person with a disability	13	41	12	21	12	0	0	55	33	5643
2017	Person with a disability	9	26	12	21	31	0	1	36	52	532
2017	Not a person with a disability	12	33	13	23	19	0	0	45	42	6604
2014	Person with a disability	9	28	13	24	25	1	1	37	50	606
2014	Not a person with a disability	12	33	14	23	18	0	0	45	41	8615
2011	Person with a disability	11	30	15	20	21	1	2	43	42	550
2011	Not a person with a disability	15	39	14	18	13	0	1	55	31	9419
2008	Person with a disability	13	33	14	20	19	0	1	46	40	456
2008	Not a person with a disability	16	40	14	18	11	0	1	56	30	8195

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	30	13	15	18	0	1	54	34	548
2019	Not a person with a disability	33	37	11	12	7	0	0	70	19	6570
2017	Person with a disability	23	31	12	18	16	1	0	55	33	530
2017	Not a person with a disability	28	39	11	14	8	0	0	67	22	6584
2014	Person with a disability	27	30	12	15	14	1	1	58	30	605
2014	Not a person with a disability	28	39	12	13	7	0	0	68	20	8610

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	25	11	14	25	1	0	50	39	550
2019	Not a person with a disability	32	32	12	12	11	0	0	65	23	6590
2018	Person with a disability	22	25	15	16	21	0	1	47	37	517
2018	Not a person with a disability	29	33	14	13	11	0	0	62	23	5631
2017	Person with a disability	24	25	11	14	25	0	0	50	39	532
2017	Not a person with a disability	26	31	13	13	15	0	0	58	29	6600
2014	Person with a disability	22	27	12	16	22	0	1	49	39	606
2014	Not a person with a disability	25	32	15	14	14	0	1	57	28	8613
2011	Person with a disability	23	32	12	15	17	0	0	55	32	550
2011	Not a person with a disability	28	34	13	12	11	0	1	63	23	9417

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	30	14	15	17	0	54	32	551
2019	Not a person with a disability	30	39	13	9	8	0	70	17	6623
2018	Person with a disability	19	37	11	15	18	0	56	33	514
2018	Not a person with a disability	25	42	13	11	8	0	67	19	5604
2017	Person with a disability	23	37	13	11	16	0	59	28	532
2017	Not a person with a disability	24	42	13	12	9	0	66	21	6602
2014	Person with a disability	23	38	13	10	15	0	61	26	607
2014	Not a person with a disability	25	43	13	11	8	0	68	19	8617
2011	Person with a disability	26	37	10	14	13	0	63	26	548
2011	Not a person with a disability	30	41	12	10	7	0	71	17	9412
2008	Person with a disability	27	36	10	15	11	1	64	27	451
2008	Not a person with a disability	31	42	12	8	6	0	74	14	8146

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	25	15	20	27	0	0	38	47	551
2019	Not a person with a disability	21	33	15	16	14	0	0	54	30	6609
2018	Person with a disability	9	19	17	19	35	0	0	28	55	513
2018	Not a person with a disability	17	30	17	18	18	0	0	47	36	5632
2017	Person with a disability	11	24	14	19	31	1	0	35	50	531
2017	Not a person with a disability	15	31	16	19	19	0	0	45	38	6600
2014	Person with a disability	10	25	13	22	30	1	1	35	52	607
2014	Not a person with a disability	15	31	17	19	19	0	0	45	37	8617
2011	Person with a disability	13	27	14	16	29	0	0	40	46	550
2011	Not a person with a disability	15	34	17	18	17	0	0	49	34	9417

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	30	15	19	15	50	35	548
2019	Not a person with a disability	25	40	15	14	7	64	21	6580
2018	Person with a disability	13	28	19	20	20	42	40	518
2018	Not a person with a disability	20	39	16	15	9	59	25	5640
2017	Person with a disability	17	30	16	18	19	48	36	531
2017	Not a person with a disability	19	39	16	15	10	59	25	6601

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	33	15	12	13	1	60	25	547
2019	Not a person with a disability	33	39	13	9	6	0	71	16	6567
2018	Person with a disability	24	36	16	12	11	0	61	23	516
2018	Not a person with a disability	30	42	13	9	6	0	72	15	5619
2017	Person with a disability	25	33	12	12	16	1	59	29	531
2017	Not a person with a disability	26	39	14	11	9	1	66	20	6595
2014	Person with a disability	25	33	18	9	12	2	60	22	607
2014	Not a person with a disability	27	39	15	11	8	1	66	19	8613
2011	Person with a disability	28	32	14	13	12	1	61	25	551
2011	Not a person with a disability	27	41	15	9	7	1	69	17	9424
2008	Person with a disability	29	36	12	11	10	1	66	21	455
2008	Not a person with a disability	35	39	13	7	5	1	75	12	8185

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	21	16	16	29	39	45	549
2019	Not a person with a disability	23	32	16	15	14	56	29	6587
2018	Person with a disability	11	23	13	21	33	33	54	515
2018	Not a person with a disability	18	33	16	17	16	51	33	5602
2017	Person with a disability	12	22	15	17	33	35	50	531
2017	Not a person with a disability	16	30	16	17	20	47	37	6605

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	28	13	7	7	73	14	546
2019	Not a person with a disability	47	34	11	5	3	82	8	6555
2018	Person with a disability	46	31	9	7	8	76	15	514
2018	Not a person with a disability	44	37	10	5	3	81	8	5577
2017	Person with a disability	48	26	12	7	7	74	13	528
2017	Not a person with a disability	44	36	11	5	3	81	8	6578
2014	Person with a disability	52	26	12	4	5	78	9	606
2014	Not a person with a disability	53	31	10	3	3	84	6	8611
2011	Person with a disability	54	28	9	5	4	83	9	552
2011	Not a person with a disability	52	33	9	3	2	86	5	9427

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	29	14	16	26	0	44	42	549
2019	Not a person with a disability	22	35	15	15	13	0	57	28	6590
2018	Person with a disability	11	23	14	20	32	0	34	52	515
2018	Not a person with a disability	18	35	14	17	16	0	53	33	5597
2017	Person with a disability	12	28	12	19	28	1	40	48	528
2017	Not a person with a disability	17	35	14	18	16	0	51	34	6572
2014	Person with a disability	10	29	16	18	26	0	39	45	607
2014	Not a person with a disability	14	35	15	18	18	0	49	36	8620
2011	Person with a disability	15	29	12	19	24	1	45	43	549
2011	Not a person with a disability	21	35	14	16	14	0	56	30	9408

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	24	15	16	25	0	0	43	41	552
2019	Not a person with a disability	26	30	17	13	13	0	0	57	26	6601
2018	Person with a disability	15	20	15	18	32	0	1	35	50	511
2018	Not a person with a disability	20	32	17	15	15	0	0	53	30	5570
2017	Person with a disability	16	22	16	20	25	1	0	39	45	528
2017	Not a person with a disability	20	30	18	16	16	0	0	50	32	6574
2014	Person with a disability	14	28	16	17	24	0	0	42	41	607
2014	Not a person with a disability	19	32	17	15	16	0	0	51	32	8612

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	31	16	17	19	0	48	36	542
2019	Not a person with a disability	24	37	17	13	8	0	62	21	6510
2018	Person with a disability	15	21	19	19	26	0	36	45	515
2018	Not a person with a disability	20	33	19	16	12	0	53	28	5589
2017	Person with a disability	17	23	19	19	22	0	40	41	527
2017	Not a person with a disability	19	34	18	17	13	0	53	29	6571
2014	Person with a disability	15	29	18	18	19	1	44	38	607
2014	Not a person with a disability	19	35	18	15	13	0	54	28	8613
2011	Person with a disability	23	31	15	15	15	1	55	30	550
2011	Not a person with a disability	27	39	16	11	6	1	67	17	9398

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	34	15	11	11	0	63	22	552
2019	Not a person with a disability	37	39	12	7	4	0	76	12	6616
2018	Person with a disability	26	32	19	12	12	0	58	23	514
2018	Not a person with a disability	32	42	13	8	4	0	74	13	5613
2017	Person with a disability	25	38	15	11	12	0	62	23	529
2017	Not a person with a disability	30	41	15	9	6	0	70	15	6566
2014	Person with a disability	30	36	15	8	11	0	66	18	606
2014	Not a person with a disability	33	40	13	7	5	0	74	13	8618
2011	Person with a disability	33	38	10	10	8	1	72	18	548
2011	Not a person with a disability	38	42	10	7	4	0	79	11	9423
2008	Person with a disability	34	37	10	11	7	0	71	18	454
2008	Not a person with a disability	39	44	8	6	3	0	83	9	8193

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	32	19	8	6	0	2	67	14	549
2019	Not a person with a disability	38	33	17	6	4	0	1	72	11	6572
2018	Person with a disability	32	31	18	8	7	0	3	65	16	516
2018	Not a person with a disability	36	33	17	8	5	0	1	70	13	5638
2017	Person with a disability	34	30	20	8	4	0	4	67	12	533
2017	Not a person with a disability	37	34	16	7	4	0	2	73	11	6606
2014	Person with a disability	34	29	21	7	6	0	2	64	14	607
2014	Not a person with a disability	32	34	19	8	5	0	1	67	13	8619
2011	Person with a disability	35	30	18	9	7	0	2	66	16	548
2011	Not a person with a disability	34	35	18	7	4	0	2	71	11	9411
2008	Person with a disability	26	35	22	8	5	1	2	64	14	456
2008	Not a person with a disability	30	37	20	7	4	0	1	69	11	8192

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	29	26	13	8	1	1	21	52	550
2019	Not a person with a disability	15	27	32	16	8	1	1	25	43	6614
2018	Person with a disability	23	32	28	10	5	0	1	15	56	515
2018	Not a person with a disability	18	30	31	13	5	1	1	19	49	5610
2017	Person with a disability	26	28	27	10	4	2	3	15	56	526
2017	Not a person with a disability	18	28	32	12	6	1	2	19	48	6582
2014	Person with a disability	22	32	31	8	3	1	2	12	56	607
2014	Not a person with a disability	18	31	32	12	5	1	2	17	51	8607
2011	Person with a disability	19	26	35	9	6	1	3	15	48	549
2011	Not a person with a disability	15	29	32	14	6	1	2	21	46	9395
2008	Person with a disability	18	31	33	13	3	1	2	16	50	453
2008	Not a person with a disability	12	28	35	16	6	1	2	23	41	8181

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	27	21	11	8	2	1	19	59	552
2019	Not a person with a disability	20	25	26	16	11	2	1	28	46	6599
2018	Person with a disability	35	30	20	11	3	0	1	15	65	510
2018	Not a person with a disability	25	27	25	13	7	1	1	21	54	5599
2017	Person with a disability	34	25	21	10	4	3	3	15	62	530
2017	Not a person with a disability	25	27	26	12	7	2	2	19	54	6576
2014	Person with a disability	30	30	23	9	4	2	2	13	63	607
2014	Not a person with a disability	24	28	26	12	6	2	2	19	54	8605
2011	Person with a disability	26	28	26	8	7	3	3	16	57	547
2011	Not a person with a disability	19	25	27	16	9	2	2	26	46	9403
2008	Person with a disability	26	27	27	11	5	2	3	16	55	454
2008	Not a person with a disability	17	25	29	17	9	2	2	26	44	8169

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	26	20	12	8	2	3	21	58	552
2019	Not a person with a disability	23	26	25	14	8	2	2	23	51	6604
2018	Person with a disability	30	26	23	12	5	1	3	17	58	514
2018	Not a person with a disability	27	27	24	11	6	2	2	18	57	5589
2017	Person with a disability	30	22	21	14	5	3	5	20	57	530
2017	Not a person with a disability	26	26	24	12	6	2	4	19	56	6587
2014	Person with a disability	30	26	24	9	5	3	4	15	59	605
2014	Not a person with a disability	27	27	25	12	5	2	3	17	57	8599
2011	Person with a disability	24	26	24	12	7	2	5	20	54	550
2011	Not a person with a disability	19	25	27	16	7	2	4	24	47	9383
2008	Person with a disability	22	26	28	15	6	1	3	22	50	455
2008	Not a person with a disability	17	25	29	17	7	2	3	25	44	8170

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	15	26	23	15	2	4	40	32	548
2019	Not a person with a disability	10	15	27	28	16	1	3	46	26	6568
2018	Person with a disability	17	17	29	22	11	0	4	34	35	512
2018	Not a person with a disability	12	16	30	26	12	1	3	40	29	5576
2017	Person with a disability	19	15	23	24	10	2	7	37	37	524
2017	Not a person with a disability	12	17	27	24	12	2	6	39	31	6554
2014	Person with a disability	19	20	29	15	10	2	5	27	43	607
2014	Not a person with a disability	16	18	28	23	10	1	4	34	36	8582
2011	Person with a disability	14	16	27	23	12	2	7	37	33	548
2011	Not a person with a disability	11	16	28	25	13	1	5	41	29	9380
2008	Person with a disability	12	13	33	27	10	1	5	39	27	454
2008	Not a person with a disability	9	15	29	28	14	1	5	44	25	8161

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	22	23	12	6	2	1	18	58	552
2019	Not a person with a disability	26	24	23	15	10	1	2	26	51	6604
2018	Person with a disability	45	23	18	6	7	1	1	13	69	510
2018	Not a person with a disability	33	27	22	10	6	1	1	17	61	5608
2017	Person with a disability	41	19	22	9	5	1	3	15	62	530
2017	Not a person with a disability	34	25	21	11	7	1	3	18	61	6579
2014	Person with a disability	37	30	17	7	5	2	2	12	70	604
2014	Not a person with a disability	32	26	22	11	5	1	2	16	61	8603
2011	Person with a disability	33	28	18	10	5	2	3	16	65	552
2011	Not a person with a disability	24	25	26	14	8	1	3	22	51	9398
2008	Person with a disability	28	24	25	13	6	1	2	20	55	456
2008	Not a person with a disability	18	25	28	17	9	1	3	27	44	8158

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	25	22	16	9	2	2	27	51	547
2019	Not a person with a disability	18	21	26	19	12	3	2	33	40	6580
2018	Person with a disability	27	24	24	13	8	1	3	22	53	508
2018	Not a person with a disability	22	22	25	18	9	2	2	28	45	5583
2017	Person with a disability	26	20	24	16	7	2	4	25	49	527
2017	Not a person with a disability	19	20	26	19	10	3	4	30	42	6577
2014	Person with a disability	20	20	28	19	8	2	4	28	42	603
2014	Not a person with a disability	16	20	27	21	11	2	4	34	38	8603
2011	Person with a disability	22	21	24	15	8	2	7	25	48	545
2011	Not a person with a disability	15	20	26	20	12	2	4	35	38	9379
2008	Person with a disability	26	24	24	14	7	2	3	22	53	454
2008	Not a person with a disability	22	25	25	15	8	2	3	25	49	8177

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	25	24	10	7	2	2	18	57	550
2019	Not a person with a disability	22	25	27	14	9	2	1	24	49	6594
2018	Person with a disability	36	25	22	9	5	1	3	14	63	512
2018	Not a person with a disability	26	26	28	11	6	2	2	17	54	5602
2017	Person with a disability	28	25	23	10	4	3	5	16	58	530
2017	Not a person with a disability	24	25	28	11	6	2	3	18	52	6580
2014	Person with a disability	32	23	24	10	5	2	3	16	58	606
2014	Not a person with a disability	24	26	29	11	5	2	3	17	53	8601

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	27	25	9	8	0	2	17	58	553
2019	Not a person with a disability	22	26	30	14	7	1	1	21	49	6616

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	64	13	10	4	4	0	5	81	9	548
2019	Not a person with a disability	67	15	6	4	3	0	4	86	7	6614
2017	Person with a disability	62	13	9	4	3	0	9	82	8	532
2017	Not a person with a disability	64	15	8	4	3	1	5	85	7	6605
2014	Person with a disability	64	14	6	2	4	0	8	86	8	606
2014	Not a person with a disability	67	15	6	3	3	0	5	87	7	8616
2011	Person with a disability	63	14	8	3	3	1	8	85	6	550
2011	Not a person with a disability	65	15	7	4	3	1	5	85	8	9398
2008	Person with a disability	64	10	5	2	5	2	12	86	8	456
2008	Not a person with a disability	62	12	6	4	4	1	10	84	10	8199

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	20	14	18	26	4	2	38	47	549
2019	Not a person with a disability	22	29	18	14	12	3	2	54	27	6595
2018	Person with a disability	9	22	17	19	29	2	2	32	50	512
2018	Not a person with a disability	14	31	20	14	15	3	2	48	31	5614
2017	Person with a disability	13	21	16	18	29	2	2	35	48	532
2017	Not a person with a disability	17	28	18	15	15	4	3	48	32	6600
2014	Person with a disability	20	24	17	16	18	3	2	47	36	607
2014	Not a person with a disability	23	30	17	13	11	3	2	56	26	8617

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	19	10	17	26	0	0	47	44	550
2019	Not a person with a disability	36	29	11	13	10	0	0	65	23	6597
2018	Person with a disability	18	22	11	18	30	1	0	41	48	511
2018	Not a person with a disability	29	31	12	14	13	1	0	60	27	5598
2017	Person with a disability	21	20	11	19	28	0	1	41	48	531
2017	Not a person with a disability	29	29	12	15	13	1	0	59	28	6593
2014	Person with a disability	26	24	11	16	21	2	1	52	37	606
2014	Not a person with a disability	34	30	11	13	11	1	0	64	24	8615

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	30	11	13	15	0	61	28	551
2019	Not a person with a disability	37	36	11	10	6	0	73	16	6598
2018	Person with a disability	21	33	16	18	13	0	54	31	511
2018	Not a person with a disability	31	40	13	10	6	0	71	16	5598
2017	Person with a disability	22	33	13	16	15	0	55	31	530
2017	Not a person with a disability	26	40	13	12	7	0	67	20	6601
2014	Person with a disability	25	38	13	13	10	1	63	24	607
2014	Not a person with a disability	30	43	12	10	6	0	73	15	8607

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	34	16	10	15	1	59	25	552
2019	Not a person with a disability	33	39	16	7	5	1	72	12	6605
2018	Person with a disability	18	34	24	11	12	1	52	24	508
2018	Not a person with a disability	26	43	17	8	5	1	70	13	5605

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	23	19	8	15	2	3	56	25	552
2019	Not a person with a disability	36	28	18	7	6	1	4	68	13	6619

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	26	16	14	17	0	0	53	31	552
2019	Not a person with a disability	33	30	15	11	9	0	0	64	20	6613
2018	Person with a disability	16	28	16	17	22	0	0	45	39	513
2018	Not a person with a disability	29	34	14	12	10	0	0	63	22	5581
2017	Person with a disability	21	32	12	14	18	1	1	54	33	533
2017	Not a person with a disability	27	34	14	12	11	1	0	62	23	6609
2014	Person with a disability	25	30	13	15	15	1	1	56	31	607
2014	Not a person with a disability	29	35	14	12	10	0	0	64	22	8615
2011	Person with a disability	24	26	13	16	20	1	1	51	36	552
2011	Not a person with a disability	26	34	14	14	11	0	0	61	25	9414
2008	Person with a disability	21	27	13	20	17	1	1	49	38	456
2008	Not a person with a disability	24	34	15	14	12	1	0	59	26	8195

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	26	15	12	17	2	0	55	30	549
2019	Not a person with a disability	39	29	14	8	8	2	1	69	16	6592
2018	Person with a disability	21	28	18	13	18	2	1	50	32	513
2018	Not a person with a disability	35	31	14	10	9	1	0	67	19	5567
2017	Person with a disability	26	27	16	14	15	3	1	54	30	531
2017	Not a person with a disability	31	32	15	10	9	2	1	65	20	6598
2014	Person with a disability	25	30	16	13	14	2	1	56	28	607
2014	Not a person with a disability	32	32	15	10	9	2	1	66	19	8615
2011	Person with a disability	28	24	15	12	19	2	1	54	31	550
2011	Not a person with a disability	32	31	15	10	9	2	0	65	20	9413
2008	Person with a disability	26	25	12	15	17	4	1	53	34	455
2008	Not a person with a disability	31	30	15	11	9	3	0	64	21	8198

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	30	14	12	17	1	0	56	29	546
2019	Not a person with a disability	36	31	13	11	8	1	1	68	19	6580
2018	Person with a disability	18	31	16	17	18	0	0	49	35	504
2018	Not a person with a disability	32	34	13	12	9	0	0	66	21	5560
2017	Person with a disability	25	30	12	15	18	1	0	55	33	533
2017	Not a person with a disability	30	33	13	12	10	1	1	64	23	6595
2014	Person with a disability	25	30	14	15	15	1	0	56	31	607
2014	Not a person with a disability	30	34	13	12	9	0	0	65	21	8616
2011	Person with a disability	23	30	12	15	18	1	1	54	34	552
2011	Not a person with a disability	29	35	13	12	10	1	0	65	22	9400
2008	Person with a disability	23	28	11	16	20	1	1	52	36	456
2008	Not a person with a disability	29	33	13	12	11	1	1	63	23	8190

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	72	12	7	2	3	0	5	88	5	552
2019	Not a person with a disability	76	12	5	2	2	0	3	91	4	6577
2017	Person with a disability	72	11	7	2	4	0	4	87	6	532
2017	Not a person with a disability	72	14	5	2	3	1	3	90	5	6599
2014	Person with a disability	69	11	6	2	4	1	7	87	6	607
2014	Not a person with a disability	74	13	5	2	2	0	4	90	4	8612
2011	Person with a disability	68	11	8	2	2	2	7	87	4	552
2011	Not a person with a disability	72	12	5	2	3	1	4	89	5	9399
2008	Person with a disability	71	9	2	2	3	1	11	92	6	455
2008	Not a person with a disability	74	9	4	2	3	1	7	89	6	8193

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	18	9	8	20	1	7	60	30	551
2019	Not a person with a disability	43	20	10	6	11	2	8	70	19	6613
2017	Person with a disability	30	21	10	7	22	4	7	57	32	531
2017	Not a person with a disability	33	22	10	7	14	3	10	64	25	6599
2014	Person with a disability	33	21	9	9	19	3	6	60	30	607
2014	Not a person with a disability	36	22	10	7	13	3	9	66	22	8618
2011	Person with a disability	30	23	10	9	21	2	6	57	33	551
2011	Not a person with a disability	33	25	10	9	15	2	6	63	26	9419

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	22	14	7	16	2	62	24	553
2019	Not a person with a disability	48	25	12	6	7	1	75	13	6614
2018	Person with a disability	28	32	14	8	16	1	61	25	512
2018	Not a person with a disability	42	29	13	7	9	1	72	16	5565
2017	Person with a disability	33	27	14	8	16	2	61	25	532
2017	Not a person with a disability	40	28	14	7	9	2	69	17	6594

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	22	16	12	16	0	55	29	551
2019	Not a person with a disability	41	29	13	9	8	0	70	17	6615
2018	Person with a disability	23	25	18	13	20	1	48	34	512
2018	Not a person with a disability	36	29	14	10	10	0	65	21	5577
2017	Person with a disability	31	26	14	10	18	1	57	29	532
2017	Not a person with a disability	37	29	14	10	10	0	66	20	6588
2014	Person with a disability	31	26	15	11	16	1	58	27	605
2014	Not a person with a disability	37	30	14	10	9	0	67	19	8610

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	28	8	25	15	0	0	52	40	83
2019	Not a person with a disability	20	47	13	14	6	0	1	67	20	1261

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	18	17	15	30	4	36	46	550
2019	Not a person with a disability	22	28	17	13	14	6	53	28	6613
2018	Person with a disability	9	17	19	18	33	3	27	53	514
2018	Not a person with a disability	16	27	19	16	18	5	45	35	5643
2017	Person with a disability	12	18	14	16	34	6	32	53	533
2017	Not a person with a disability	14	26	19	15	19	6	42	37	6606
2014	Person with a disability	11	20	18	15	29	7	33	47	607
2014	Not a person with a disability	15	27	19	15	18	7	45	35	8613
2011	Person with a disability	11	20	17	17	27	7	34	48	550
2011	Not a person with a disability	16	26	19	14	17	7	46	33	9403

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	15	16	20	35	2	29	55	551
2019	Not a person with a disability	19	26	17	17	19	2	46	37	6599
2018	Person with a disability	7	13	15	19	44	1	21	64	514
2018	Not a person with a disability	13	23	17	20	25	1	36	46	5630
2017	Person with a disability	9	17	13	18	41	2	26	60	532
2017	Not a person with a disability	11	22	17	20	28	2	34	49	6605
2014	Person with a disability	9	16	17	20	36	2	26	56	607
2014	Not a person with a disability	12	23	18	21	25	2	35	46	8616
2011	Person with a disability	10	18	16	22	31	3	29	55	551
2011	Not a person with a disability	13	26	19	17	22	2	40	40	9400
2008	Person with a disability	11	21	14	17	35	4	32	53	456
2008	Not a person with a disability	15	29	18	17	19	2	45	37	8193

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	13	15	21	38	3	23	61	548
2019	Not a person with a disability	13	22	19	20	22	4	37	44	6595
2018	Person with a disability	4	11	14	22	47	3	16	70	509
2018	Not a person with a disability	9	19	19	23	28	3	28	52	5620
2017	Person with a disability	6	13	15	19	41	5	21	63	532
2017	Not a person with a disability	8	17	18	23	30	4	26	55	6596
2014	Person with a disability	5	13	15	24	38	4	19	65	607
2014	Not a person with a disability	7	19	18	24	28	4	27	53	8612
2011	Person with a disability	5	20	16	23	30	5	27	57	549
2011	Not a person with a disability	8	24	20	22	21	5	33	45	9408
2008	Person with a disability	4	19	15	24	32	5	25	59	456
2008	Not a person with a disability	8	24	19	25	20	5	33	47	8197

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	16	14	20	40	2	26	61	551
2019	Not a person with a disability	13	24	17	20	23	2	38	44	6602
2018	Person with a disability	5	14	14	22	44	2	19	67	515
2018	Not a person with a disability	8	22	17	23	28	2	31	52	5632
2017	Person with a disability	7	16	13	20	41	3	23	63	530
2017	Not a person with a disability	8	22	16	21	29	3	31	52	6597
2014	Person with a disability	6	17	17	22	35	3	24	58	607
2014	Not a person with a disability	8	24	17	23	26	2	33	50	8610
2011	Person with a disability	7	23	15	22	29	4	31	54	549
2011	Not a person with a disability	9	29	18	22	20	2	39	43	9403
2008	Person with a disability	6	24	13	28	26	3	31	55	456
2008	Not a person with a disability	11	31	17	22	17	2	42	40	8197

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	20	12	5	11	18	5	64	20	553
2019	Not a person with a disability	38	20	11	7	7	14	3	70	17	6624

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	29	21	19	15	2	44	35	548
2019	Not a person with a disability	19	38	20	14	8	1	57	23	6607
2018	Person with a disability	10	29	20	22	17	1	40	40	515
2018	Not a person with a disability	14	37	21	16	11	1	51	28	5619
2017	Person with a disability	13	29	22	16	17	2	43	34	531
2017	Not a person with a disability	15	35	20	16	13	1	51	29	6594
2014	Person with a disability	15	34	20	16	13	2	50	30	606
2014	Not a person with a disability	18	38	20	12	10	1	57	22	8620
2011	Person with a disability	21	35	18	13	11	1	57	25	551
2011	Not a person with a disability	22	41	17	11	7	1	64	18	9414

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	16	16	27	35	1	0	21	63	547
2019	Not a person with a disability	9	24	20	25	20	2	0	33	46	6581

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	28	15	16	20	2	1	48	37	551
2019	Not a person with a disability	25	37	16	12	9	2	1	63	21	6594
2018	Person with a disability	18	31	18	14	17	2	0	51	31	514
2018	Not a person with a disability	22	40	16	12	8	1	1	63	21	5628
2017	Person with a disability	22	31	14	12	17	2	1	55	30	530
2017	Not a person with a disability	26	39	14	10	7	2	1	67	18	6589
2014	Person with a disability	29	31	12	12	13	3	0	62	26	607
2014	Not a person with a disability	29	38	13	10	6	3	1	70	17	8615
2011	Person with a disability	27	31	11	12	14	4	1	61	28	549
2011	Not a person with a disability	30	37	13	10	7	3	1	69	17	9394
2008	Person with a disability	25	34	13	12	13	2	0	61	25	456
2008	Not a person with a disability	27	37	14	10	7	3	1	67	18	8190

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	23	22	17	23	1	38	40	549
2019	Not a person with a disability	21	35	21	12	9	1	57	22	6590
2018	Person with a disability	9	27	19	21	22	1	37	44	516
2018	Not a person with a disability	17	35	24	13	11	1	53	23	5614

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	15	13	16	40	3	2	28	59	552
2019	Not a person with a disability	16	23	17	16	20	6	2	42	39	6604
2018	Person with a disability	7	14	13	20	43	3	0	22	65	517
2018	Not a person with a disability	13	24	19	17	22	5	1	39	41	5624
2017	Person with a disability	9	17	11	20	37	4	1	27	61	531
2017	Not a person with a disability	14	22	17	19	21	6	2	39	43	6592
2014	Person with a disability	11	16	11	18	38	4	0	29	59	607
2014	Not a person with a disability	12	23	17	18	22	7	2	38	43	8617
2011	Person with a disability	9	18	14	21	32	5	1	29	56	551
2011	Not a person with a disability	12	22	16	18	20	8	2	39	43	9411

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	14	18	20	38	1	0	23	59	551
2019	Not a person with a disability	15	25	17	19	21	2	0	41	41	6596
2018	Person with a disability	4	14	13	21	45	2	0	18	68	516
2018	Not a person with a disability	10	23	18	22	26	1	0	33	48	5631
2017	Person with a disability	4	14	14	24	41	2	0	19	66	533
2017	Not a person with a disability	9	21	17	24	27	2	0	31	52	6600
2014	Person with a disability	7	18	12	22	39	2	0	25	63	606
2014	Not a person with a disability	10	22	18	22	25	2	0	33	48	8611
2011	Person with a disability	8	18	15	22	35	1	1	26	58	551
2011	Not a person with a disability	11	26	19	20	22	2	0	38	43	9420
2008	Person with a disability	8	23	17	20	30	2	0	31	51	455
2008	Not a person with a disability	13	30	19	19	16	2	0	44	37	8190

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	14	11	18	46	1	2	23	66	552
2019	Not a person with a disability	16	24	16	17	24	2	1	41	43	6624
2018	Person with a disability	5	13	11	17	52	1	1	18	71	514
2018	Not a person with a disability	11	23	16	20	28	1	1	35	49	5625
2017	Person with a disability	3	10	13	19	49	2	4	14	72	533
2017	Not a person with a disability	10	21	14	20	31	2	2	32	53	6599
2014	Person with a disability	8	11	11	21	47	1	1	19	69	606
2014	Not a person with a disability	11	23	15	19	28	2	2	35	49	8616
2011	Person with a disability	8	15	12	20	42	1	2	24	64	551
2011	Not a person with a disability	12	27	16	19	23	1	1	41	43	9413
2008	Person with a disability	11	23	12	21	30	2	1	35	53	456
2008	Not a person with a disability	16	36	14	17	14	1	1	54	31	8188

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	22	16	9	15	1	5	58	25	551
2019	Not a person with a disability	42	24	17	7	6	1	4	69	13	6608

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	10	8	6	11	2	15	70	21	552
2019	Not a person with a disability	55	12	8	5	6	2	12	78	13	6604

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	20	21	13	18	1	3	46	32	550
2019	Not a person with a disability	32	23	20	11	9	1	3	59	21	6599

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	14	18	19	23	2	2	38	44	547
2019	Not a person with a disability	30	20	19	13	11	2	4	53	26	6579

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	14	11	16	31	1	4	38	50	548
2019	Not a person with a disability	31	15	16	14	17	2	5	50	33	6601

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	17	10	5	5	2	5	78	11	547
2019	Not a person with a disability	63	14	8	4	3	3	5	84	7	6601

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	17	11	8	20	3	4	58	30	547
2019	Not a person with a disability	66	11	7	3	4	4	5	85	8	6595

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	15	11	10	25	3	4	50	38	550
2019	Not a person with a disability	71	8	4	2	3	3	9	89	6	6598

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	29	18	19	23	2	0	39	43	551
2019	Not a person with a disability	14	34	22	16	10	3	0	50	27	6615
2018	Person with a disability	5	19	20	22	32	2	0	25	55	516
2018	Not a person with a disability	10	29	26	17	16	3	0	40	33	5632
2017	Person with a disability	7	20	17	23	29	3	1	28	54	532
2017	Not a person with a disability	10	26	23	19	18	4	0	37	38	6595

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	29	17	17	19	1	0	45	37	547
2019	Not a person with a disability	25	37	18	11	8	2	0	62	19	6575
2018	Person with a disability	14	26	19	20	20	1	0	41	40	515
2018	Not a person with a disability	24	39	19	10	6	2	0	64	17	5613
2017	Person with a disability	15	28	20	16	19	2	0	44	36	532
2017	Not a person with a disability	22	38	19	10	8	2	0	62	18	6599
2014	Person with a disability	18	30	18	14	17	3	1	49	32	607
2014	Not a person with a disability	28	36	17	9	6	3	0	66	16	8617
2011	Person with a disability	16	28	18	15	19	3	0	46	35	549
2011	Not a person with a disability	23	37	18	9	9	3	0	62	19	9402

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	28	17	13	17	4	0	51	31	552
2019	Not a person with a disability	30	34	19	7	5	3	1	67	12	6590
2018	Person with a disability	18	28	23	13	15	2	0	47	29	514
2018	Not a person with a disability	26	36	22	6	5	3	1	65	12	5618
2017	Person with a disability	20	26	21	10	18	4	1	49	29	533
2017	Not a person with a disability	23	33	22	7	8	5	1	60	16	6595
2014	Person with a disability	25	27	21	9	13	3	1	55	23	606
2014	Not a person with a disability	31	34	18	5	5	5	1	69	11	8610

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	29	15	15	21	0	48	36	551
2019	Not a person with a disability	33	36	14	9	8	0	69	17	6610
2018	Person with a disability	13	28	18	16	25	1	41	41	516
2018	Not a person with a disability	26	38	17	11	8	0	64	19	5602
2017	Person with a disability	18	28	13	16	24	0	46	40	530
2017	Not a person with a disability	24	37	15	12	11	0	61	23	6605
2014	Person with a disability	17	30	15	16	22	1	47	38	606
2014	Not a person with a disability	29	36	14	11	9	0	66	20	8615
2011	Person with a disability	20	28	15	16	21	0	48	36	542
2011	Not a person with a disability	28	39	15	9	9	0	67	18	9387
2008	Person with a disability	16	30	14	16	23	0	46	40	456
2008	Not a person with a disability	26	39	14	11	10	0	65	21	8197

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	21	19	18	28	1	34	47	549
2019	Not a person with a disability	24	29	19	14	13	1	53	28	6599
2018	Person with a disability	9	18	18	18	37	1	28	55	512
2018	Not a person with a disability	17	27	22	17	16	0	44	33	5605
2017	Person with a disability	11	16	18	21	33	1	28	54	532
2017	Not a person with a disability	15	27	20	18	20	1	42	38	6593
2014	Person with a disability	11	23	19	20	26	1	34	46	606
2014	Not a person with a disability	17	31	19	17	15	1	49	32	8616
2011	Person with a disability	18	25	18	18	20	1	44	38	552
2011	Not a person with a disability	21	34	20	13	10	1	55	24	9417

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	20	20	19	27	0	33	46	549
2019	Not a person with a disability	22	31	18	16	13	0	53	29	6582
2018	Person with a disability	8	20	17	19	35	0	28	54	513
2018	Not a person with a disability	16	29	20	19	16	0	45	35	5589
2017	Person with a disability	11	18	18	21	31	1	29	52	532
2017	Not a person with a disability	15	28	18	20	19	0	43	39	6593
2014	Person with a disability	10	24	17	23	26	0	35	48	607
2014	Not a person with a disability	16	31	18	18	16	0	48	34	8614
2011	Person with a disability	16	28	17	17	22	0	44	38	547
2011	Not a person with a disability	19	36	18	15	11	0	55	27	9402
2008	Person with a disability	13	26	16	20	24	1	40	45	456
2008	Not a person with a disability	20	38	16	15	10	0	59	25	8197

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	16	17	18	26	3	1	37	45	552
2019	Not a person with a disability	23	25	18	16	14	3	0	50	31	6614
2018	Person with a disability	14	16	20	18	29	3	0	31	48	514
2018	Not a person with a disability	19	23	20	18	17	2	0	43	36	5615
2017	Person with a disability	15	15	19	16	30	5	0	31	49	532
2017	Not a person with a disability	17	23	18	17	20	4	0	42	39	6593
2014	Person with a disability	17	20	19	16	24	4	1	39	42	607
2014	Not a person with a disability	19	24	19	17	17	4	0	46	35	8617
2011	Person with a disability	22	22	16	14	22	3	1	46	38	549
2011	Not a person with a disability	23	27	18	15	13	5	0	52	29	9415
2008	Person with a disability	18	25	15	16	18	7	2	47	37	456
2008	Not a person with a disability	23	29	18	15	10	5	0	55	26	8192

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	32	31	37	553
2019	Not a person with a disability	29	35	36	6622
2018	Person with a disability	30	30	40	518
2018	Not a person with a disability	28	36	36	5649
2017	Person with a disability	32	28	40	532
2017	Not a person with a disability	29	35	36	6598
2014	Person with a disability	29	31	39	607
2014	Not a person with a disability	27	37	36	8614
2011	Person with a disability	34	31	35	552
2011	Not a person with a disability	29	38	32	9430

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	28	24	30	6	4	7	178
2019	Not a person with a disability	16	31	28	6	14	5	1898
2018	Person with a disability	24	22	35	6	5	8	160
2018	Not a person with a disability	17	31	35	7	6	5	1633
2017	Person with a disability	22	20	36	8	6	7	171
2017	Not a person with a disability	15	25	38	9	6	6	1918
2014	Person with a disability	22	30	27	9	9999	12	178
2014	Not a person with a disability	13	38	32	9	9999	8	2413
2011	Person with a disability	24	30	30	7	9999	9	190
2011	Not a person with a disability	16	43	28	7	9999	6	2764

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	46	7	3	2	0	1	89	5	550
2019	Not a person with a disability	36	46	8	5	2	1	2	84	7	6590

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	27	12	10	11	3	1	66	22	551
2019	Not a person with a disability	42	32	10	6	4	3	2	78	11	6591

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	37	63	550
2019	Not a person with a disability	18	82	6612
2018	Person with a disability	43	57	516
2018	Not a person with a disability	20	80	5644

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	202
2019	Not a person with a disability	56	44	1117
2018	Person with a disability	57	43	220
2018	Not a person with a disability	53	47	1098

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	73	27	202
2019	Not a person with a disability	63	37	1117
2018	Person with a disability	78	22	220
2018	Not a person with a disability	65	35	1098

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	202
2019	Not a person with a disability	9	91	1117
2018	Person with a disability	7	93	220
2018	Not a person with a disability	9	91	1098

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	202
2019	Not a person with a disability	4	96	1117
2018	Person with a disability	5	95	220
2018	Not a person with a disability	5	95	1098

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	202
2019	Not a person with a disability	3	97	1117
2018	Person with a disability	5	95	220
2018	Not a person with a disability	3	97	1098

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	202
2019	Not a person with a disability	17	83	1117
2018	Person with a disability	18	82	220
2018	Not a person with a disability	19	81	1098

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	202
2019	Not a person with a disability	2	98	1117
2018	Person with a disability	4	96	220
2018	Not a person with a disability	2	98	1098

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	45	55	200
2019	Not a person with a disability	41	59	1108
2018	Person with a disability	47	53	221
2018	Not a person with a disability	41	59	1098

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	200
2019	Not a person with a disability	36	64	1108
2018	Person with a disability	46	54	221
2018	Not a person with a disability	38	62	1098

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	70	30	200
2019	Not a person with a disability	51	49	1108
2018	Person with a disability	63	37	221
2018	Not a person with a disability	47	53	1098

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	50	50	200
2019	Not a person with a disability	42	58	1108
2018	Person with a disability	48	52	221
2018	Not a person with a disability	41	59	1098

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	200
2019	Not a person with a disability	33	67	1108
2018	Person with a disability	44	56	221
2018	Not a person with a disability	34	66	1098

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	55	45	200
2019	Not a person with a disability	54	46	1108
2018	Person with a disability	58	42	221
2018	Not a person with a disability	55	45	1098

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	45	55	200
2019	Not a person with a disability	40	60	1108
2018	Person with a disability	44	56	221
2018	Not a person with a disability	40	60	1098

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	200
2019	Not a person with a disability	2	98	1108
2018	Person with a disability	3	97	221
2018	Not a person with a disability	3	97	1098

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	200
2019	Not a person with a disability	12	88	1108
2018	Person with a disability	13	87	221
2018	Not a person with a disability	11	89	1098

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	200
2019	Not a person with a disability	12	88	1108
2018	Person with a disability	14	86	221
2018	Not a person with a disability	12	88	1098

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	72	28	200
2019	Not a person with a disability	56	44	1108
2018	Person with a disability	68	32	221
2018	Not a person with a disability	54	46	1098

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	200
2019	Not a person with a disability	29	71	1108
2018	Person with a disability	30	70	221
2018	Not a person with a disability	29	71	1098

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	200
2019	Not a person with a disability	15	85	1108
2018	Person with a disability	19	81	221
2018	Not a person with a disability	14	86	1098

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	198
2019	Not a person with a disability	48	52	1102
2018	Person with a disability	49	51	220
2018	Not a person with a disability	51	49	1104

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	198
2019	Not a person with a disability	29	71	1102
2018	Person with a disability	31	69	220
2018	Not a person with a disability	27	73	1104

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	198
2019	Not a person with a disability	5	95	1102
2018	Person with a disability	4	96	220
2018	Not a person with a disability	7	93	1104

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	198
2019	Not a person with a disability	23	77	1102
2018	Person with a disability	32	68	220
2018	Not a person with a disability	22	78	1104

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	198
2019	Not a person with a disability	9	91	1102
2018	Person with a disability	11	89	220
2018	Not a person with a disability	9	91	1104

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	198
2019	Not a person with a disability	11	89	1102
2018	Person with a disability	17	83	220
2018	Not a person with a disability	11	89	1104

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	198
2019	Not a person with a disability	15	85	1102
2018	Person with a disability	12	88	220
2018	Not a person with a disability	15	85	1104

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	198
2019	Not a person with a disability	11	89	1102
2018	Person with a disability	13	87	220
2018	Not a person with a disability	11	89	1104

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	27	73	198
2019	Not a person with a disability	28	72	1102
2018	Person with a disability	26	74	220
2018	Not a person with a disability	27	73	1104

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	170
2019	Not a person with a disability	10	90	983
2018	Person with a disability	7	93	183
2018	Not a person with a disability	9	91	984

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	170
2019	Not a person with a disability	17	83	983
2018	Person with a disability	9	91	183
2018	Not a person with a disability	15	85	984

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	170
2019	Not a person with a disability	8	92	983
2018	Person with a disability	8	92	183
2018	Not a person with a disability	9	91	984

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	170
2019	Not a person with a disability	9	91	983
2018	Person with a disability	9	91	183
2018	Not a person with a disability	8	92	984

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	170
2019	Not a person with a disability	8	92	983
2018	Person with a disability	9	91	183
2018	Not a person with a disability	8	92	984

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	170
2019	Not a person with a disability	7	93	983
2018	Person with a disability	5	95	183
2018	Not a person with a disability	7	93	984

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	170
2019	Not a person with a disability	10	90	983
2018	Person with a disability	13	87	183
2018	Not a person with a disability	10	90	984

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	170
2019	Not a person with a disability	9	91	983
2018	Person with a disability	14	86	183
2018	Not a person with a disability	7	93	984

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	170
2019	Not a person with a disability	35	65	983
2018	Person with a disability	44	56	183
2018	Not a person with a disability	36	64	984

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	170
2019	Not a person with a disability	8	92	983
2018	Person with a disability	11	89	183
2018	Not a person with a disability	9	91	984

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	170
2019	Not a person with a disability	52	48	983
2018	Person with a disability	57	43	183
2018	Not a person with a disability	47	53	984

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	170
2019	Not a person with a disability	2	98	983

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	67	33	170
2019	Not a person with a disability	62	38	983
2018	Person with a disability	70	30	183
2018	Not a person with a disability	62	38	984

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	170
2019	Not a person with a disability	4	96	983
2018	Person with a disability	4	96	183
2018	Not a person with a disability	5	95	984

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	170
2019	Not a person with a disability	13	87	983
2018	Person with a disability	12	88	183
2018	Not a person with a disability	12	88	984

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	544
2019	Not a person with a disability	24	76	6605

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	12	16	16	34	11	2	24	57	552
2019	Not a person with a disability	12	16	21	11	14	19	6	38	34	6614
2018	Person with a disability	6	14	19	15	35	10	1	22	57	513
2018	Not a person with a disability	11	17	24	13	16	16	4	34	36	5631
2017	Person with a disability	8	12	16	14	36	11	3	23	58	533
2017	Not a person with a disability	10	16	23	11	15	19	6	35	35	6607
2014	Person with a disability	6	11	21	14	28	16	4	21	52	605
2014	Not a person with a disability	11	17	23	10	12	22	6	38	30	8613

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	19	19	16	27	4	1	36	45	549
2019	Not a person with a disability	22	28	20	11	11	7	1	54	24	6614
2018	Person with a disability	9	21	19	16	31	4	0	31	49	515
2018	Not a person with a disability	17	29	23	13	13	6	1	48	27	5631
2017	Person with a disability	12	21	17	15	30	5	0	34	47	533
2017	Not a person with a disability	16	27	23	12	13	8	1	47	28	6596
2014	Person with a disability	10	21	19	15	26	8	0	34	45	607
2014	Not a person with a disability	16	26	23	10	10	12	1	49	23	8611
2011	Person with a disability	18	28	17	17	16	4	0	48	34	550
2011	Not a person with a disability	22	36	19	9	7	5	0	62	17	9416

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	551
2019	Not a person with a disability	10	90	6613
2018	Person with a disability	39	61	512
2018	Not a person with a disability	12	88	5632

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	39	61	192
2019	Not a person with a disability	38	62	629
2018	Person with a disability	39	61	196
2018	Not a person with a disability	34	66	631

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	84	16	192
2019	Not a person with a disability	75	25	629
2018	Person with a disability	84	16	196
2018	Not a person with a disability	78	22	631

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	3	97	192
2019	Not a person with a disability	4	96	629
2018	Person with a disability	2	98	196
2018	Not a person with a disability	3	97	631

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	192
2019	Not a person with a disability	5	95	629
2018	Person with a disability	5	95	196
2018	Not a person with a disability	4	96	631

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	192
2019	Not a person with a disability	16	84	629
2018	Person with a disability	9	91	196
2018	Not a person with a disability	16	84	631

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	192
2019	Not a person with a disability	7	93	629
2018	Person with a disability	7	93	196
2018	Not a person with a disability	11	89	631

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	188
2019	Not a person with a disability	27	73	617
2018	Person with a disability	10	90	196
2018	Not a person with a disability	30	70	627

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	188
2019	Not a person with a disability	20	80	617
2018	Person with a disability	8	92	196
2018	Not a person with a disability	22	78	627

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	188
2019	Not a person with a disability	18	82	617
2018	Person with a disability	9	91	196
2018	Not a person with a disability	19	81	627

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	3	97	188
2019	Not a person with a disability	7	93	617
2018	Person with a disability	3	97	196
2018	Not a person with a disability	7	93	627

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	188
2019	Not a person with a disability	27	73	617
2018	Person with a disability	21	79	196
2018	Not a person with a disability	19	81	627

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	188
2019	Not a person with a disability	38	62	617
2018	Person with a disability	25	75	196
2018	Not a person with a disability	41	59	627

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	3	97	188
2019	Not a person with a disability	6	94	617
2018	Person with a disability	5	95	196
2018	Not a person with a disability	4	96	627

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	188
2019	Not a person with a disability	12	88	617
2018	Person with a disability	8	92	196
2018	Not a person with a disability	11	89	627

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	188
2019	Not a person with a disability	25	75	617
2018	Person with a disability	15	85	196
2018	Not a person with a disability	27	73	627

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	75	25	188
2019	Not a person with a disability	7	93	617
2018	Person with a disability	71	29	196
2018	Not a person with a disability	4	96	627

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	188
2019	Not a person with a disability	16	84	617
2018	Person with a disability	10	90	196
2018	Not a person with a disability	15	85	627

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	186
2019	Not a person with a disability	28	72	615
2018	Person with a disability	36	64	196
2018	Not a person with a disability	30	70	631

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	186
2019	Not a person with a disability	14	86	615
2018	Person with a disability	23	77	196
2018	Not a person with a disability	13	87	631

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	186
2019	Not a person with a disability	3	97	615
2018	Person with a disability	4	96	196
2018	Not a person with a disability	4	96	631

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	186
2019	Not a person with a disability	16	84	615
2018	Person with a disability	34	66	196
2018	Not a person with a disability	17	83	631

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	186
2019	Not a person with a disability	5	95	615
2018	Person with a disability	5	95	196
2018	Not a person with a disability	3	97	631

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	186
2019	Not a person with a disability	9	91	615
2018	Person with a disability	12	88	196
2018	Not a person with a disability	9	91	631

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	186
2019	Not a person with a disability	10	90	615
2018	Person with a disability	9	91	196
2018	Not a person with a disability	9	91	631

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	186
2019	Not a person with a disability	11	89	615
2018	Person with a disability	9	91	196
2018	Not a person with a disability	7	93	631

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	186
2019	Not a person with a disability	49	51	615
2018	Person with a disability	37	63	196
2018	Not a person with a disability	52	48	631

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	142
2019	Not a person with a disability	7	93	516
2018	Person with a disability	6	94	173
2018	Not a person with a disability	5	95	573

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	142
2019	Not a person with a disability	14	86	516
2018	Person with a disability	8	92	173
2018	Not a person with a disability	11	89	573

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	142
2019	Not a person with a disability	2	98	516
2018	Person with a disability	3	97	173
2018	Not a person with a disability	3	97	573

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	142
2019	Not a person with a disability	5	95	516
2018	Person with a disability	3	97	173
2018	Not a person with a disability	2	98	573

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	142
2019	Not a person with a disability	7	93	516
2018	Person with a disability	3	97	173
2018	Not a person with a disability	4	96	573

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	142
2019	Not a person with a disability	10	90	516
2018	Person with a disability	12	88	173
2018	Not a person with a disability	9	91	573

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	142
2019	Not a person with a disability	9	91	516
2018	Person with a disability	12	88	173
2018	Not a person with a disability	6	94	573

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	39	61	142
2019	Not a person with a disability	29	71	516
2018	Person with a disability	39	61	173
2018	Not a person with a disability	27	73	573

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	142
2019	Not a person with a disability	8	92	516
2018	Person with a disability	11	89	173
2018	Not a person with a disability	9	91	573

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	60	40	142
2019	Not a person with a disability	45	55	516
2018	Person with a disability	57	43	173
2018	Not a person with a disability	41	59	573

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	71	29	142
2019	Not a person with a disability	65	35	516
2018	Person with a disability	68	32	173
2018	Not a person with a disability	68	32	573

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	142
2019	Not a person with a disability	4	96	516
2018	Person with a disability	5	95	173
2018	Not a person with a disability	5	95	573

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	142
2019	Not a person with a disability	10	90	516
2018	Person with a disability	15	85	173
2018	Not a person with a disability	13	87	573

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	546
2019	Not a person with a disability	14	86	6602

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	10	21	15	28	14	3	24	51	549
2019	Not a person with a disability	15	17	25	6	9	22	6	45	20	6602
2018	Person with a disability	6	12	26	14	28	11	2	21	49	516
2018	Not a person with a disability	12	18	29	7	9	20	4	40	21	5620
2017	Person with a disability	7	14	22	13	25	17	3	26	47	533
2017	Not a person with a disability	12	18	26	6	8	25	6	43	19	6608
2014	Person with a disability	6	12	25	9	26	19	4	23	45	607
2014	Not a person with a disability	12	17	25	6	6	28	6	44	17	8613

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	17	20	14	25	7	1	36	42	549
2019	Not a person with a disability	25	28	22	6	8	10	1	59	16	6594
2018	Person with a disability	10	20	23	15	28	5	1	31	45	515
2018	Not a person with a disability	19	29	26	8	9	9	1	52	19	5614
2017	Person with a disability	14	18	22	13	23	9	0	36	40	533
2017	Not a person with a disability	19	29	24	7	8	12	2	56	17	6591
2014	Person with a disability	11	19	21	11	25	11	1	34	42	607
2014	Not a person with a disability	19	27	23	7	6	16	2	56	16	8607
2011	Person with a disability	20	31	15	13	14	6	0	54	29	549
2011	Not a person with a disability	27	37	18	6	4	7	0	70	11	9393

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	25	21	11	20	1	46	32	552
2019	Not a person with a disability	25	26	19	12	17	1	52	29	6615
2018	Person with a disability	22	22	19	12	24	1	45	36	517
2018	Not a person with a disability	25	26	21	12	15	1	51	28	5624
2017	Person with a disability	24	23	21	11	19	1	48	31	531
2017	Not a person with a disability	25	27	20	12	14	2	53	26	6585

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	26	25	14	14	1	47	28	552
2019	Not a person with a disability	22	28	24	14	12	1	50	26	6607
2018	Person with a disability	19	24	25	16	16	0	43	32	515
2018	Not a person with a disability	17	27	26	17	12	0	44	29	5620
2017	Person with a disability	19	22	25	18	14	2	41	33	533
2017	Not a person with a disability	18	26	25	16	14	1	45	30	6595

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	27	21	11	10	0	4	57	21	547
2019	Not a person with a disability	31	29	20	11	7	0	2	62	18	6566
2018	Person with a disability	24	26	21	13	12	1	3	52	26	509
2018	Not a person with a disability	24	29	22	12	9	0	2	55	22	5572
2017	Person with a disability	24	26	22	13	10	0	5	53	25	532
2017	Not a person with a disability	26	27	21	12	10	1	4	55	23	6575

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	16	20	19	30	0	1	30	50	550
2019	Not a person with a disability	17	20	20	18	25	0	1	37	43	6592
2018	Person with a disability	12	14	18	18	35	1	0	27	54	516
2018	Not a person with a disability	12	17	23	20	27	0	1	29	48	5609
2017	Person with a disability	12	16	17	20	32	1	2	29	53	530
2017	Not a person with a disability	12	16	20	21	29	1	1	28	51	6589

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	19	11	7	8	0	7	72	16	546
2019	Not a person with a disability	44	24	14	7	6	0	4	71	14	6589
2018	Person with a disability	42	24	12	5	8	1	8	72	14	511
2018	Not a person with a disability	39	25	16	8	6	0	5	68	15	5610
2017	Person with a disability	38	20	14	5	6	2	16	70	13	528
2017	Not a person with a disability	38	24	16	7	6	1	8	68	14	6587

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	23	20	12	23	1	45	35	551
2019	Not a person with a disability	26	26	22	11	14	1	53	26	6604
2018	Person with a disability	20	21	20	14	24	1	42	38	516
2018	Not a person with a disability	21	25	23	14	16	1	46	30	5604
2017	Person with a disability	21	23	22	17	16	1	44	33	532
2017	Not a person with a disability	20	26	24	15	14	1	47	29	6560

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	27	22	16	19	1	1	42	36	546
2019	Not a person with a disability	24	32	23	11	9	1	1	57	20	6593
2018	Person with a disability	15	22	25	18	19	1	0	37	37	519
2018	Not a person with a disability	18	32	26	14	9	0	1	50	24	5614
2017	Person with a disability	13	24	25	20	15	1	2	39	36	532
2017	Not a person with a disability	18	28	24	16	11	1	1	47	28	6561

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	22	23	18	19	1	1	39	37	548
2019	Not a person with a disability	21	28	23	15	11	1	1	49	27	6593
2018	Person with a disability	13	21	25	18	21	1	1	34	40	518
2018	Not a person with a disability	15	27	26	18	13	0	1	42	31	5613
2017	Person with a disability	15	23	21	19	20	1	2	39	40	533
2017	Not a person with a disability	16	26	24	18	14	1	1	42	33	6559

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	22	23	17	19	1	0	41	36	548
2019	Not a person with a disability	25	28	21	13	11	0	1	54	24	6585
2018	Person with a disability	14	22	23	18	22	0	1	37	40	516
2018	Not a person with a disability	20	27	24	15	12	0	1	48	28	5609
2017	Person with a disability	17	21	25	16	17	1	2	40	35	533
2017	Not a person with a disability	21	27	22	15	12	1	1	49	28	6568

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	20	16	16	24	1	0	43	41	546
2019	Not a person with a disability	32	26	17	12	12	0	1	59	24	6575

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	28	18	13	14	0	1	54	28	545
2019	Not a person with a disability	27	29	21	13	9	0	1	56	22	6565
2018	Person with a disability	22	24	21	15	16	0	1	47	32	515
2018	Not a person with a disability	22	29	23	15	11	0	1	51	26	5587
2017	Person with a disability	20	28	22	12	13	1	3	50	27	529
2017	Not a person with a disability	23	28	22	14	10	1	2	53	25	6556

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	22	16	12	14	2	56	27	537
2019	Not a person with a disability	43	25	15	8	7	1	70	15	6569
2018	Person with a disability	34	22	18	10	14	2	58	24	517
2018	Not a person with a disability	42	27	16	8	6	1	70	14	5582
2017	Person with a disability	31	24	18	13	10	2	57	24	532
2017	Not a person with a disability	43	26	16	8	5	2	71	13	6601

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	19	15	10	21	1	2	52	32	548
2019	Not a person with a disability	65	14	7	3	4	1	6	86	7	6573
2018	Person with a disability	31	16	14	12	24	1	2	48	37	515
2018	Not a person with a disability	59	18	9	4	4	1	5	82	9	5590

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	16	14	9	22	0	1	54	31	549
2019	Not a person with a disability	62	16	8	5	6	1	2	80	11	6599
2018	Person with a disability	31	18	14	12	21	1	1	51	35	518
2018	Not a person with a disability	56	18	10	6	7	1	3	77	13	5607
2017	Person with a disability	35	21	13	13	16	1	2	57	29	532
2017	Not a person with a disability	60	18	9	5	5	1	3	80	11	6590

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	32	14	9	9	1	1	68	18	549
2019	Not a person with a disability	49	29	12	5	4	0	1	79	9	6585
2018	Person with a disability	33	30	19	9	8	0	1	64	17	510
2018	Not a person with a disability	44	32	14	5	4	0	1	77	9	5616
2017	Person with a disability	37	32	14	9	7	0	2	70	16	531
2017	Not a person with a disability	45	31	13	6	3	0	1	78	9	6598

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	21	16	12	17	1	1	55	30	547
2019	Not a person with a disability	52	21	12	7	7	0	1	74	14	6555
2018	Person with a disability	26	20	17	16	21	0	0	46	37	513
2018	Not a person with a disability	42	24	15	9	8	0	1	67	17	5593
2017	Person with a disability	32	22	15	14	15	1	1	55	30	530
2017	Not a person with a disability	47	23	12	8	7	1	2	72	16	6594

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	9	5	2	2	31	88	5	548
2019	Not a person with a disability	55	11	6	2	2	25	88	5	6531
2018	Person with a disability	42	8	6	2	3	38	83	8	504
2018	Not a person with a disability	49	12	6	2	1	28	86	5	5567
2017	Person with a disability	40	13	4	3	2	37	86	7	531
2017	Not a person with a disability	49	12	5	2	2	29	87	6	6589

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	22	9	5	3	0	7	81	9	548
2019	Not a person with a disability	59	21	9	4	3	0	4	84	6	6567
2018	Person with a disability	51	22	12	4	5	0	7	78	9	510
2018	Not a person with a disability	53	25	11	4	2	0	4	82	6	5574
2017	Person with a disability	50	24	8	4	3	1	10	83	8	527
2017	Not a person with a disability	55	23	10	4	2	1	6	83	7	6560

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	16	9	5	7	1	4	78	12	551
2019	Not a person with a disability	71	14	6	3	3	0	3	88	6	6597
2018	Person with a disability	50	19	10	6	11	0	4	72	18	511
2018	Not a person with a disability	69	16	6	2	3	0	3	89	5	5605
2017	Person with a disability	46	18	11	7	9	1	7	70	18	531
2017	Not a person with a disability	64	19	6	3	3	1	4	87	6	6599

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	27	19	9	7	0	2	64	16	543
2019	Not a person with a disability	53	28	12	4	2	0	2	82	6	6579
2018	Person with a disability	33	28	20	8	8	0	3	63	16	510
2018	Not a person with a disability	47	29	14	5	2	0	2	79	7	5602
2017	Person with a disability	36	29	15	10	6	1	3	68	16	533
2017	Not a person with a disability	48	30	12	4	2	0	3	81	6	6586

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	22	33	21	14	0	32	35	553
2019	Not a person with a disability	15	32	34	14	5	0	46	19	6612
2018	Person with a disability	6	16	38	24	16	0	22	40	519
2018	Not a person with a disability	11	30	38	16	6	0	41	22	5649
2017	Person with a disability	6	19	37	20	17	1	25	37	532
2017	Not a person with a disability	9	27	38	16	8	0	37	25	6608

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	27	32	12	7	0	18	49	550
2019	Not a person with a disability	11	20	39	21	9	0	30	31	6566
2018	Person with a disability	24	30	30	10	6	0	16	54	507
2018	Not a person with a disability	12	22	39	19	8	0	27	34	5582
2017	Person with a disability	22	28	33	10	5	1	15	51	531
2017	Not a person with a disability	11	23	39	19	8	0	27	34	6592

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	34	16	12	16	1	56	28	550
2019	Not a person with a disability	25	41	16	10	6	1	67	16	6592
2018	Person with a disability	16	34	21	14	14	1	50	28	517
2018	Not a person with a disability	23	41	18	10	7	1	65	17	5623
2017	Person with a disability	17	35	16	13	16	2	54	30	532
2017	Not a person with a disability	19	41	18	11	9	2	62	20	6599

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	20	14	20	33	1	32	54	550
2019	Not a person with a disability	16	31	19	18	15	1	47	33	6617
2018	Person with a disability	7	17	17	19	39	2	24	59	515
2018	Not a person with a disability	14	30	18	20	17	1	44	38	5629
2017	Person with a disability	8	18	14	21	37	1	27	59	532
2017	Not a person with a disability	9	30	19	21	20	2	39	41	6597

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	551
2019	Not a person with a disability	17	83	6615
2017	Person with a disability	64	36	532
2017	Not a person with a disability	20	80	6598
2014	Person with a disability	68	32	606
2014	Not a person with a disability	15	85	8595

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	79	21	350
2019	Not a person with a disability	80	20	1059
2017	Person with a disability	82	18	338
2017	Not a person with a disability	75	25	1288
2014	Person with a disability	80	20	406
2014	Not a person with a disability	75	25	1281

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	31	11	15	14	0	0	60	29	278
2019	Not a person with a disability	44	35	6	9	6	0	0	79	15	843
2017	Person with a disability	32	34	7	16	11	1	0	66	28	276
2017	Not a person with a disability	42	36	6	9	5	1	0	79	15	959
2014	Person with a disability	32	31	6	15	14	1	0	64	30	323
2014	Not a person with a disability	42	36	7	9	5	0	1	79	14	961

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	33	21	8	10	2	0	27	73	547
2019	Not a person with a disability	26	33	19	9	10	2	1	27	73	6609
2018	Person with a disability	31	28	18	8	11	3	1	32	68	518
2018	Not a person with a disability	35	28	17	8	8	3	1	36	64	5648
2017	Person with a disability	42	21	16	6	8	6	1	45	55	533
2017	Not a person with a disability	36	27	16	7	6	6	1	39	61	6607

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	388
2019	Not a person with a disability	67	33	4679

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	383
2019	Not a person with a disability	50	50	4608
2018	Person with a disability	42	58	332
2018	Not a person with a disability	43	57	3406

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	18	15	19	29	2	8	30	53	377
2019	Not a person with a disability	10	21	17	19	25	1	6	34	48	4604
2018	Person with a disability	8	18	14	21	32	1	6	27	57	335
2018	Not a person with a disability	10	22	18	17	25	2	7	35	45	3426
2017	Person with a disability	6	17	17	14	34	1	11	26	55	270
2017	Not a person with a disability	10	22	18	16	23	2	10	35	44	3707

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	13	14	14	31	3	17	26	57	380
2019	Not a person with a disability	7	16	18	17	27	2	13	27	52	4605
2018	Person with a disability	6	12	16	15	33	2	15	22	59	331
2018	Not a person with a disability	6	16	18	15	28	3	15	27	52	3427
2017	Person with a disability	3	11	18	16	29	3	20	18	58	267
2017	Not a person with a disability	5	15	18	14	25	4	19	26	50	3701

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	13	10	9	15	1	9	62	27	545
2019	Not a person with a disability	45	16	12	8	10	1	8	67	20	6528
2018	Person with a disability	45	12	10	9	15	1	9	63	27	515
2018	Not a person with a disability	48	14	11	8	9	1	8	69	18	5618

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment