2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 50 37 1 10 2 0 0 87 13 163
2019 Scientific and Professional 27 49 4 16 4 0 0 76 20 227
2019 Administration and Foreign Services 34 43 7 11 4 0 0 78 15 1637
2019 Technical 44 17 0 17 22 0 0 61 39 18
2019 Administrative Support 42 42 5 7 4 0 0 84 11 565
2019 Operational 16 45 7 22 11 0 0 60 33 4220
2019 Other occupational category 48 38 4 9 2 0 0 86 11 376
2017 Executive 33 50 8 6 3 0 0 83 9 125
2017 Scientific and Professional 13 54 5 21 6 0 0 68 27 143
2017 Administration and Foreign Services 26 45 8 13 9 0 0 70 22 1274
2017 Technical 22 43 0 22 14 0 0 64 36 18
2017 Administrative Support 32 45 6 13 3 0 0 78 16 526
2017 Operational 11 44 8 22 15 0 0 55 37 4654
2017 Other occupational category 53 36 3 6 1 0 0 89 8 255
2014 Executive 37 44 2 10 6 0 0 81 17 169
2014 Scientific and Professional 26 46 4 14 9 0 0 72 24 157
2014 Administration and Foreign Services 26 50 6 13 5 0 0 76 18 1752
2014 Technical 29 53 0 0 18 0 0 82 18 28
2014 Administrative Support 36 44 4 11 4 0 0 80 15 781
2014 Operational 13 44 9 21 13 0 0 57 34 6011
2014 Other occupational category 41 43 5 7 4 0 0 84 11 223

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 71 15 5 9 1 0 0 86 9 163
2019 Scientific and Professional 64 21 4 8 2 0 1 86 10 226
2019 Administration and Foreign Services 60 23 6 7 3 0 1 84 10 1632
2019 Technical 67 17 0 0 17 0 0 83 17 18
2019 Administrative Support 64 23 6 3 2 0 1 88 5 562
2019 Operational 64 20 6 6 3 0 2 85 10 4205
2019 Other occupational category 78 14 5 2 1 0 1 93 2 372
2017 Executive 70 20 1 8 1 0 0 90 9 125
2017 Scientific and Professional 56 27 6 9 1 0 1 83 10 143
2017 Administration and Foreign Services 55 23 7 9 5 0 1 79 14 1275
2017 Technical 52 27 5 11 5 0 0 79 16 18
2017 Administrative Support 71 20 4 2 2 1 1 92 4 526
2017 Operational 61 21 7 6 4 0 1 83 10 4653
2017 Other occupational category 84 11 3 2 0 0 0 95 2 255
2014 Executive 72 14 5 6 4 0 0 86 9 168
2014 Scientific and Professional 53 21 7 10 8 0 1 75 18 157
2014 Administration and Foreign Services 56 22 7 9 5 0 1 79 14 1753
2014 Technical 35 29 3 22 7 0 4 66 30 28
2014 Administrative Support 64 21 7 5 2 0 1 86 7 781
2014 Operational 62 21 6 6 4 0 2 84 10 6008
2014 Other occupational category 73 15 6 4 1 0 1 89 5 223

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 64 24 4 7 1 0 0 88 9 163
2019 Scientific and Professional 36 34 8 15 6 0 0 70 22 227
2019 Administration and Foreign Services 45 36 7 9 3 0 0 81 12 1634
2019 Technical 22 17 11 33 17 0 0 39 50 18
2019 Administrative Support 42 36 6 9 7 0 0 79 15 564
2019 Operational 22 34 10 20 14 0 0 57 33 4206
2019 Other occupational category 57 27 6 7 2 0 0 85 9 376
2017 Executive 53 34 3 6 3 0 0 87 9 125
2017 Scientific and Professional 30 43 6 14 7 0 0 73 21 143
2017 Administration and Foreign Services 36 36 9 12 6 0 0 73 19 1275
2017 Technical 27 32 0 16 25 0 0 59 41 18
2017 Administrative Support 34 34 8 15 9 0 0 68 24 527
2017 Operational 20 32 10 20 18 0 0 52 38 4645
2017 Other occupational category 61 30 2 7 1 0 0 91 7 255
2014 Executive 57 29 4 7 4 0 0 86 11 169
2014 Scientific and Professional 32 36 10 14 7 0 0 68 21 156
2014 Administration and Foreign Services 39 37 7 10 7 0 0 76 17 1752
2014 Technical 39 29 10 14 8 0 0 68 22 28
2014 Administrative Support 39 34 7 12 8 0 0 73 20 781
2014 Operational 21 33 10 19 17 0 0 54 36 6007
2014 Other occupational category 45 36 7 7 5 0 1 81 13 223

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 56 31 6 5 1 0 1 88 6 163
2019 Scientific and Professional 30 37 14 16 4 0 0 67 19 224
2019 Administration and Foreign Services 26 37 15 15 7 0 0 63 22 1633
2019 Technical 28 28 11 22 11 0 0 56 33 18
2019 Administrative Support 20 39 14 17 9 0 0 60 26 564
2019 Operational 12 36 14 23 14 0 0 48 37 4199
2019 Other occupational category 40 38 8 10 4 0 0 78 14 375
2018 Executive 43 37 11 5 3 0 1 81 8 132
2018 Scientific and Professional 15 38 16 16 14 0 1 53 31 160
2018 Administration and Foreign Services 18 39 16 16 11 0 0 57 28 1215
2018 Technical 20 20 33 20 7 0 0 40 27 15
2018 Administrative Support 19 38 14 19 9 0 1 58 29 500
2018 Operational 9 41 11 24 15 0 0 50 39 3976
2018 Other occupational category 31 50 8 8 2 0 1 82 10 184
2017 Executive 30 44 9 13 4 0 0 74 17 125
2017 Scientific and Professional 17 36 13 18 16 0 0 53 34 143
2017 Administration and Foreign Services 16 33 14 19 17 0 0 49 37 1275
2017 Technical 16 27 0 35 22 0 0 43 57 18
2017 Administrative Support 20 30 17 20 13 0 1 50 33 524
2017 Operational 8 31 12 25 23 0 0 39 49 4653
2017 Other occupational category 42 38 10 8 2 0 0 80 10 255
2014 Executive 32 46 13 6 2 0 1 80 8 169
2014 Scientific and Professional 21 30 15 19 16 0 0 51 35 157
2014 Administration and Foreign Services 18 37 14 19 12 0 0 55 31 1754
2014 Technical 28 36 25 0 11 0 0 64 11 28
2014 Administrative Support 18 36 14 16 15 0 1 54 32 781
2014 Operational 9 31 13 26 22 0 0 39 47 6009
2014 Other occupational category 31 34 13 14 6 0 2 67 20 222

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 75 18 4 2 0 0 1 94 2 159
2019 Scientific and Professional 45 41 6 7 1 0 0 86 8 224
2019 Administration and Foreign Services 44 38 9 7 2 0 0 83 8 1628
2019 Technical 41 24 24 0 12 0 0 65 12 17
2019 Administrative Support 40 37 10 7 6 0 0 77 13 563
2019 Operational 24 37 13 16 10 0 0 61 26 4188
2019 Other occupational category 57 28 6 7 1 0 0 86 8 374
2017 Executive 63 32 3 2 1 0 0 94 2 125
2017 Scientific and Professional 43 32 15 5 5 0 0 75 10 142
2017 Administration and Foreign Services 39 38 11 8 4 0 0 78 12 1270
2017 Technical 43 52 0 5 0 0 0 95 5 18
2017 Administrative Support 32 39 11 11 6 1 0 72 17 525
2017 Operational 21 38 12 17 11 0 0 60 28 4639
2017 Other occupational category 61 31 5 2 0 0 0 93 3 254
2014 Executive 68 26 3 2 0 1 1 95 2 169
2014 Scientific and Professional 38 41 11 7 2 1 0 80 10 157
2014 Administration and Foreign Services 40 39 11 7 2 1 0 80 9 1749
2014 Technical 46 36 7 7 4 0 0 82 11 28
2014 Administrative Support 33 38 13 9 5 0 1 72 15 780
2014 Operational 23 38 12 16 10 0 0 62 26 6008
2014 Other occupational category 51 32 6 6 4 0 0 83 11 223

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 47 32 7 9 5 0 0 79 14 161
2019 Scientific and Professional 42 36 11 7 4 0 0 78 11 225
2019 Administration and Foreign Services 46 33 8 7 5 0 0 80 12 1630
2019 Technical 56 33 6 0 6 0 0 89 6 18
2019 Administrative Support 40 35 12 6 7 1 0 75 13 562
2019 Operational 24 31 13 15 16 0 0 56 32 4199
2019 Other occupational category 51 25 11 7 4 1 1 78 11 377
2018 Executive 37 32 14 9 8 0 0 69 17 131
2018 Scientific and Professional 40 35 11 11 4 0 0 75 15 160
2018 Administration and Foreign Services 40 35 11 8 6 0 0 75 14 1207
2018 Technical 40 40 7 13 0 0 0 80 13 15
2018 Administrative Support 35 36 12 8 7 1 2 73 15 500
2018 Operational 23 32 15 16 14 0 0 54 30 3974
2018 Other occupational category 49 30 14 3 3 1 0 80 6 183
2017 Executive 31 34 12 16 7 0 1 65 23 124
2017 Scientific and Professional 42 34 6 10 7 0 1 77 17 143
2017 Administration and Foreign Services 39 33 10 10 7 0 0 72 17 1274
2017 Technical 73 27 0 0 0 0 0 100 0 18
2017 Administrative Support 37 35 12 6 8 1 1 73 15 526
2017 Operational 19 30 14 15 20 0 0 50 36 4650
2017 Other occupational category 52 27 10 4 4 2 2 81 9 254
2014 Executive 22 34 12 19 12 0 1 56 31 169
2014 Scientific and Professional 35 34 12 11 7 1 1 70 18 157
2014 Administration and Foreign Services 37 35 11 10 6 0 0 72 17 1749
2014 Technical 29 36 21 3 11 0 0 64 14 28
2014 Administrative Support 34 35 15 7 8 1 1 70 15 781
2014 Operational 20 30 15 16 18 0 0 50 34 6012
2014 Other occupational category 42 29 12 6 9 0 3 73 15 222

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 69 22 5 2 2 0 0 91 4 163
2019 Scientific and Professional 34 41 11 9 4 0 0 76 13 227
2019 Administration and Foreign Services 35 41 12 7 5 0 0 75 13 1637
2019 Technical 28 44 11 17 0 0 0 72 17 18
2019 Administrative Support 31 38 15 7 9 0 0 69 16 564
2019 Operational 26 39 14 11 10 0 0 65 21 4221
2019 Other occupational category 40 35 12 7 6 0 0 76 13 377
2018 Executive 56 34 5 4 2 0 0 90 5 132
2018 Scientific and Professional 21 46 15 11 8 0 0 66 19 158
2018 Administration and Foreign Services 30 42 13 8 7 0 0 72 15 1205
2018 Technical 27 33 20 7 13 0 0 60 20 15
2018 Administrative Support 21 42 16 10 10 0 0 63 20 501
2018 Operational 23 41 13 12 10 0 0 64 23 3946
2018 Other occupational category 36 39 12 8 4 0 0 75 13 182
2017 Executive 51 37 6 4 2 0 0 88 6 125
2017 Scientific and Professional 29 39 12 12 7 0 0 69 19 143
2017 Administration and Foreign Services 27 42 13 10 8 0 0 69 18 1274
2017 Technical 54 36 11 0 0 0 0 89 0 18
2017 Administrative Support 21 41 16 12 9 0 0 62 21 527
2017 Operational 22 42 13 13 11 0 0 64 24 4648
2017 Other occupational category 44 40 9 6 2 0 0 84 8 255
2014 Executive 50 38 4 8 1 0 1 88 8 169
2014 Scientific and Professional 28 41 6 15 10 0 0 69 25 157
2014 Administration and Foreign Services 26 44 13 10 7 0 0 70 17 1754
2014 Technical 33 36 11 14 7 0 0 69 21 28
2014 Administrative Support 23 44 15 9 8 0 0 67 17 781
2014 Operational 24 42 12 11 9 0 0 67 21 6011
2014 Other occupational category 33 41 16 4 6 0 0 74 10 223

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 45 37 8 8 2 0 0 82 10 163
2019 Scientific and Professional 30 38 14 14 4 0 0 69 17 226
2019 Administration and Foreign Services 31 36 14 11 7 0 0 68 18 1635
2019 Technical 33 22 6 17 22 0 0 56 39 18
2019 Administrative Support 26 35 15 13 11 0 0 61 24 563
2019 Operational 15 31 16 19 19 0 0 45 39 4212
2019 Other occupational category 37 31 13 12 7 1 0 68 19 376
2018 Executive 38 40 8 4 9 0 0 79 13 131
2018 Scientific and Professional 20 38 17 16 9 0 0 58 25 160
2018 Administration and Foreign Services 24 36 16 13 11 0 0 60 24 1208
2018 Technical 33 20 13 13 20 0 0 53 33 15
2018 Administrative Support 22 33 17 14 14 0 0 55 28 498
2018 Operational 12 27 18 20 23 0 0 38 44 3970
2018 Other occupational category 30 39 16 10 4 0 0 69 15 184
2017 Executive 35 34 13 11 6 0 0 70 17 125
2017 Scientific and Professional 24 38 15 14 9 0 0 62 23 143
2017 Administration and Foreign Services 21 37 16 15 11 0 0 58 26 1272
2017 Technical 16 43 16 14 11 0 0 59 25 18
2017 Administrative Support 19 35 16 13 16 1 0 55 29 527
2017 Operational 10 27 17 22 24 0 0 37 46 4647
2017 Other occupational category 41 39 10 5 4 0 0 80 9 255
2014 Executive 29 40 12 11 8 0 1 69 19 169
2014 Scientific and Professional 19 36 15 14 17 0 0 54 31 157
2014 Administration and Foreign Services 21 35 16 16 11 0 0 57 27 1754
2014 Technical 21 29 18 18 15 0 0 50 33 28
2014 Administrative Support 18 38 16 14 15 0 0 55 29 780
2014 Operational 11 28 17 21 23 0 0 39 44 6011
2014 Other occupational category 31 30 18 12 8 0 0 62 20 223

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 50 37 6 6 1 0 0 87 7 160
2019 Scientific and Professional 31 40 11 13 5 0 0 71 18 225
2019 Administration and Foreign Services 31 40 12 11 5 0 0 71 17 1634
2019 Technical 33 33 0 33 0 0 0 67 33 18
2019 Administrative Support 29 45 14 7 5 0 0 74 12 563
2019 Operational 20 38 16 16 9 0 0 58 26 4188
2019 Other occupational category 36 37 13 11 4 0 0 73 15 372
2018 Executive 46 36 6 9 2 0 0 83 11 132
2018 Scientific and Professional 25 41 8 14 12 0 0 66 26 160
2018 Administration and Foreign Services 24 43 13 11 8 0 0 67 20 1211
2018 Technical 20 40 13 13 13 0 0 60 27 15
2018 Administrative Support 23 43 17 9 7 0 0 66 17 501
2018 Operational 17 36 18 18 12 0 0 52 30 3976
2018 Other occupational category 34 42 10 11 2 1 1 77 13 183
2017 Executive 33 47 8 8 3 0 0 80 12 125
2017 Scientific and Professional 27 34 16 12 10 0 0 61 23 143
2017 Administration and Foreign Services 23 38 16 14 8 0 0 62 22 1272
2017 Technical 38 36 10 5 11 0 0 73 16 18
2017 Administrative Support 25 43 16 9 7 0 0 68 16 526
2017 Operational 15 38 17 18 12 0 0 54 30 4648
2017 Other occupational category 46 38 8 4 3 0 0 85 7 255

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 78 18 2 1 1 0 0 96 2 161
2019 Scientific and Professional 44 39 7 8 2 0 0 82 11 226
2019 Administration and Foreign Services 41 41 10 5 3 0 0 82 8 1626
2019 Technical 44 28 22 6 0 0 0 72 6 18
2019 Administrative Support 41 38 12 4 5 0 0 79 9 557
2019 Operational 25 39 15 12 9 0 0 64 21 4183
2019 Other occupational category 49 34 8 4 3 1 0 84 7 375
2018 Executive 71 25 3 0 1 0 0 96 1 131
2018 Scientific and Professional 33 49 11 4 4 0 0 82 8 157
2018 Administration and Foreign Services 39 43 10 5 3 0 0 82 8 1203
2018 Technical 47 40 0 13 0 0 0 87 13 15
2018 Administrative Support 35 44 11 6 4 0 0 79 10 499
2018 Operational 25 40 15 12 8 0 0 66 20 3966
2018 Other occupational category 46 41 6 4 2 0 0 87 6 184
2017 Executive 60 32 7 1 1 0 0 92 2 124
2017 Scientific and Professional 37 42 9 5 8 0 0 78 13 143
2017 Administration and Foreign Services 32 44 11 8 5 0 0 76 13 1274
2017 Technical 59 30 0 11 0 0 0 89 11 18
2017 Administrative Support 35 39 14 6 5 1 0 75 11 526
2017 Operational 21 38 16 13 12 1 0 59 25 4643
2017 Other occupational category 54 33 4 6 3 0 0 87 9 254
2014 Executive 64 32 2 1 1 0 1 96 2 168
2014 Scientific and Professional 38 34 7 12 8 1 0 73 19 156
2014 Administration and Foreign Services 35 42 12 7 4 1 0 77 11 1752
2014 Technical 43 35 7 7 4 4 0 81 11 28
2014 Administrative Support 34 40 13 6 6 1 0 75 12 780
2014 Operational 23 37 17 12 10 1 0 60 23 6012
2014 Other occupational category 40 37 11 5 7 0 0 78 12 223

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 27 7 6 3 0 0 84 9 160
2019 Scientific and Professional 30 39 12 13 5 0 0 69 19 226
2019 Administration and Foreign Services 34 35 14 10 7 0 0 69 17 1635
2019 Technical 39 33 6 11 11 0 0 72 22 18
2019 Administrative Support 28 34 18 9 11 0 0 62 20 561
2019 Operational 17 30 16 18 19 0 0 47 37 4193
2019 Other occupational category 34 33 15 12 7 0 0 67 19 375
2018 Executive 47 31 8 8 5 0 0 79 14 131
2018 Scientific and Professional 22 39 15 14 10 0 0 61 24 158
2018 Administration and Foreign Services 28 37 13 13 9 0 0 65 22 1197
2018 Technical 36 36 0 7 21 0 0 71 29 14
2018 Administrative Support 23 33 18 12 13 1 0 56 26 497
2018 Operational 12 30 17 20 22 0 0 42 41 3956
2018 Other occupational category 29 45 11 12 3 0 0 74 15 183
2017 Executive 45 31 8 9 7 0 0 76 15 124
2017 Scientific and Professional 23 41 16 12 9 0 0 64 20 143
2017 Administration and Foreign Services 23 36 15 13 12 0 0 60 25 1273
2017 Technical 32 27 21 14 5 0 0 59 19 18
2017 Administrative Support 23 32 17 12 16 1 0 55 28 527
2017 Operational 11 28 17 19 25 0 0 39 45 4652
2017 Other occupational category 43 35 11 6 5 0 0 79 11 255

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 77 20 1 1 1 0 0 98 1 163
2019 Scientific and Professional 47 36 9 7 1 0 0 83 8 224
2019 Administration and Foreign Services 51 34 9 3 2 0 0 85 5 1622
2019 Technical 56 28 17 0 0 0 0 83 0 18
2019 Administrative Support 47 31 15 4 4 0 0 78 7 561
2019 Operational 44 35 11 5 4 0 0 79 10 4171
2019 Other occupational category 52 32 10 4 2 0 0 84 6 376
2018 Executive 71 23 4 1 2 0 0 94 2 129
2018 Scientific and Professional 39 40 8 7 5 1 0 80 12 158
2018 Administration and Foreign Services 50 34 10 4 2 0 0 84 6 1197
2018 Technical 53 27 13 7 0 0 0 80 7 15
2018 Administrative Support 43 37 13 4 2 0 0 80 7 496
2018 Operational 42 37 10 6 4 0 0 80 10 3933
2018 Other occupational category 49 38 10 2 1 0 0 87 3 183
2017 Executive 67 25 4 3 0 0 0 93 3 124
2017 Scientific and Professional 44 37 11 5 3 0 0 82 8 143
2017 Administration and Foreign Services 46 36 10 5 2 0 0 83 7 1266
2017 Technical 70 25 5 0 0 0 0 95 0 18
2017 Administrative Support 47 33 13 3 4 0 0 80 6 525
2017 Operational 42 36 11 6 4 0 0 79 10 4633
2017 Other occupational category 58 29 8 4 1 0 0 88 5 254
2014 Executive 83 15 1 1 1 0 1 98 1 169
2014 Scientific and Professional 50 27 13 6 4 0 0 78 9 157
2014 Administration and Foreign Services 56 31 8 3 2 0 0 87 5 1754
2014 Technical 65 21 7 7 0 0 0 86 7 28
2014 Administrative Support 57 29 9 2 2 0 0 86 5 779
2014 Operational 52 31 10 4 3 0 0 83 7 6006
2014 Other occupational category 57 30 8 3 1 0 0 87 4 223

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 60 29 4 5 2 0 0 89 7 161
2019 Scientific and Professional 33 37 12 11 6 0 0 70 17 224
2019 Administration and Foreign Services 33 39 14 8 5 0 0 72 13 1633
2019 Technical 44 28 0 17 11 0 0 72 28 18
2019 Administrative Support 24 38 17 12 9 0 0 62 21 561
2019 Operational 16 33 15 18 18 0 0 49 36 4199
2019 Other occupational category 32 33 16 11 7 1 1 65 19 376
2018 Executive 55 35 2 5 3 0 0 90 8 132
2018 Scientific and Professional 21 40 16 14 9 0 0 61 23 158
2018 Administration and Foreign Services 28 39 13 11 8 0 0 67 19 1198
2018 Technical 33 40 13 7 7 0 0 73 13 15
2018 Administrative Support 18 40 17 13 12 0 1 58 25 495
2018 Operational 13 31 15 20 21 0 0 45 41 3951
2018 Other occupational category 31 35 14 10 8 1 1 67 18 183
2017 Executive 47 38 5 10 1 0 0 85 11 124
2017 Scientific and Professional 20 49 13 11 5 0 1 70 17 143
2017 Administration and Foreign Services 25 38 16 12 8 0 0 64 20 1265
2017 Technical 27 57 16 0 0 0 0 84 0 18
2017 Administrative Support 22 38 15 13 11 0 0 60 24 524
2017 Operational 12 32 14 21 21 0 0 44 42 4630
2017 Other occupational category 34 33 12 10 7 1 2 70 18 254
2014 Executive 45 40 5 5 4 1 0 86 9 169
2014 Scientific and Professional 22 44 9 15 9 1 0 66 24 157
2014 Administration and Foreign Services 22 43 13 13 9 0 0 65 22 1754
2014 Technical 17 43 14 11 15 0 0 60 26 28
2014 Administrative Support 17 41 16 15 11 0 0 58 26 780
2014 Operational 11 31 15 20 22 0 0 42 43 6015
2014 Other occupational category 21 30 18 11 17 2 1 52 29 223

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 63 30 5 1 1 0 0 93 2 162
2019 Scientific and Professional 34 38 17 7 3 0 0 73 10 225
2019 Administration and Foreign Services 38 34 14 8 5 0 0 72 13 1633
2019 Technical 39 28 17 11 6 0 0 67 17 18
2019 Administrative Support 33 32 18 8 9 0 0 65 17 563
2019 Operational 19 29 18 17 18 0 0 48 34 4208
2019 Other occupational category 39 27 16 9 8 0 0 66 17 376
2018 Executive 53 32 6 4 5 0 0 85 8 130
2018 Scientific and Professional 27 34 14 15 10 0 0 61 25 157
2018 Administration and Foreign Services 32 37 14 9 8 0 0 69 17 1193
2018 Technical 53 20 0 7 20 0 0 73 27 15
2018 Administrative Support 24 37 18 10 10 0 1 62 20 494
2018 Operational 15 29 17 18 21 0 0 44 39 3928
2018 Other occupational category 29 37 14 13 6 0 0 66 19 184
2017 Executive 49 33 5 11 2 0 0 82 13 124
2017 Scientific and Professional 30 38 12 11 10 0 0 67 20 143
2017 Administration and Foreign Services 29 36 16 12 7 0 0 65 19 1266
2017 Technical 41 33 16 10 0 0 0 73 10 18
2017 Administrative Support 28 32 18 12 9 1 0 61 21 524
2017 Operational 14 27 18 19 21 0 0 42 40 4631
2017 Other occupational category 44 29 14 7 4 0 2 75 11 254
2014 Executive 48 31 6 9 5 0 1 79 14 169
2014 Scientific and Professional 28 37 12 11 12 0 0 65 23 157
2014 Administration and Foreign Services 27 39 15 11 7 0 0 66 19 1752
2014 Technical 39 25 11 11 15 0 0 64 25 28
2014 Administrative Support 24 39 17 10 9 1 0 63 19 780
2014 Operational 15 29 18 18 20 0 0 44 38 6009
2014 Other occupational category 32 27 14 15 11 0 1 60 26 223

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 47 40 6 4 2 0 0 87 6 158
2019 Scientific and Professional 25 50 11 10 4 0 0 76 14 222
2019 Administration and Foreign Services 32 39 13 10 5 0 0 72 15 1613
2019 Technical 33 33 6 11 17 0 0 67 28 18
2019 Administrative Support 30 40 16 7 6 0 1 71 13 547
2019 Operational 17 36 19 16 11 0 0 53 27 4151
2019 Other occupational category 42 34 14 6 2 1 0 77 8 376
2018 Executive 50 27 11 5 6 0 0 78 11 131
2018 Scientific and Professional 22 33 17 16 11 0 1 55 28 157
2018 Administration and Foreign Services 28 37 13 12 9 0 0 66 21 1200
2018 Technical 27 33 13 7 20 0 0 60 27 15
2018 Administrative Support 23 37 19 10 9 0 1 61 19 498
2018 Operational 16 29 21 18 16 0 0 45 34 3943
2018 Other occupational category 34 37 15 9 4 1 0 72 13 182
2017 Executive 35 45 8 9 4 0 0 79 13 124
2017 Scientific and Professional 22 40 12 16 10 0 0 61 26 143
2017 Administration and Foreign Services 26 36 15 14 8 0 0 62 22 1265
2017 Technical 41 22 22 16 0 0 0 63 16 18
2017 Administrative Support 26 34 20 11 8 1 0 61 18 524
2017 Operational 14 31 20 19 16 0 0 45 35 4629
2017 Other occupational category 49 33 10 4 2 0 1 83 7 253
2014 Executive 40 34 9 9 6 1 1 76 15 169
2014 Scientific and Professional 25 39 12 10 13 1 0 65 23 157
2014 Administration and Foreign Services 27 38 16 12 8 0 0 65 20 1754
2014 Technical 28 46 11 4 11 0 0 75 15 28
2014 Administrative Support 24 40 18 9 9 0 0 64 18 781
2014 Operational 15 33 19 17 15 0 0 48 33 6007
2014 Other occupational category 36 30 18 8 6 0 1 68 14 223

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 67 23 4 4 1 0 0 91 6 163
2019 Scientific and Professional 37 40 13 6 4 0 0 77 10 227
2019 Administration and Foreign Services 40 39 11 5 4 0 0 79 9 1637
2019 Technical 56 22 6 17 0 0 0 78 17 18
2019 Administrative Support 40 34 11 7 7 0 0 75 14 560
2019 Operational 33 40 14 8 5 0 0 73 14 4221
2019 Other occupational category 49 33 8 7 3 0 0 82 10 376
2018 Executive 58 29 8 2 2 0 0 88 4 130
2018 Scientific and Professional 23 43 16 14 5 0 0 66 18 158
2018 Administration and Foreign Services 35 40 12 8 4 0 0 76 12 1201
2018 Technical 40 40 7 7 7 0 0 80 13 15
2018 Administrative Support 29 39 18 7 6 1 0 69 13 498
2018 Operational 29 42 14 9 5 0 0 71 14 3961
2018 Other occupational category 42 38 11 5 3 0 0 81 8 183
2017 Executive 50 36 6 7 2 0 0 86 8 124
2017 Scientific and Professional 29 42 16 8 4 0 0 71 13 143
2017 Administration and Foreign Services 32 41 12 8 6 0 0 74 14 1265
2017 Technical 62 22 11 0 5 0 0 84 5 18
2017 Administrative Support 29 41 14 8 7 0 0 70 15 524
2017 Operational 26 41 16 10 7 0 0 67 17 4624
2017 Other occupational category 53 34 8 3 1 1 0 88 4 254
2014 Executive 58 25 7 8 1 0 1 84 10 169
2014 Scientific and Professional 34 38 10 12 7 0 0 72 18 157
2014 Administration and Foreign Services 34 42 12 7 5 0 0 76 12 1752
2014 Technical 36 43 17 0 4 0 0 79 4 28
2014 Administrative Support 34 39 15 6 6 0 0 73 12 781
2014 Operational 32 40 14 7 6 0 0 73 14 6013
2014 Other occupational category 44 38 10 6 2 0 0 82 7 223

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 24 30 20 14 0 0 36 34 160
2019 Scientific and Professional 30 38 20 6 5 0 0 68 11 225
2019 Administration and Foreign Services 34 32 19 8 6 0 0 67 14 1627
2019 Technical 33 33 17 6 11 0 0 67 17 18
2019 Administrative Support 49 35 11 2 2 0 0 84 5 561
2019 Operational 33 34 19 7 5 0 1 68 12 4191
2019 Other occupational category 70 24 5 0 0 0 2 95 0 375
2018 Executive 13 23 25 20 19 0 0 36 39 131
2018 Scientific and Professional 34 33 17 12 3 0 0 67 16 160
2018 Administration and Foreign Services 33 29 19 11 7 0 0 63 18 1213
2018 Technical 47 27 13 0 13 0 0 73 13 15
2018 Administrative Support 48 31 13 5 2 0 0 79 8 500
2018 Operational 33 35 18 8 5 0 2 69 13 3972
2018 Other occupational category 64 24 7 2 0 1 2 91 2 183
2017 Executive 10 30 25 14 20 0 1 40 35 125
2017 Scientific and Professional 40 32 13 7 9 0 1 72 15 143
2017 Administration and Foreign Services 34 34 16 8 6 0 1 69 14 1276
2017 Technical 47 21 27 5 0 0 0 68 5 18
2017 Administrative Support 48 32 11 6 2 1 1 81 8 527
2017 Operational 34 35 17 7 4 0 3 71 11 4651
2017 Other occupational category 71 20 5 0 0 0 4 94 1 255
2014 Executive 9 12 23 32 23 0 1 21 56 169
2014 Scientific and Professional 28 38 19 9 7 0 0 66 15 157
2014 Administration and Foreign Services 31 35 19 9 5 0 0 66 15 1754
2014 Technical 17 44 14 18 3 0 4 63 22 28
2014 Administrative Support 44 32 14 5 3 0 1 77 8 780
2014 Operational 31 34 20 8 5 0 2 66 13 6014
2014 Other occupational category 62 24 7 2 0 0 3 89 3 223

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 9 27 41 15 7 0 0 23 36 163
2019 Scientific and Professional 12 23 37 17 8 0 1 26 36 227
2019 Administration and Foreign Services 14 30 33 14 7 1 1 21 46 1633
2019 Technical 11 50 28 0 11 0 0 11 61 18
2019 Administrative Support 9 22 32 23 12 1 1 36 32 561
2019 Operational 19 30 31 13 6 1 1 19 49 4218
2019 Other occupational category 7 11 25 29 25 1 2 56 18 377
2018 Executive 12 32 32 18 6 0 1 24 43 130
2018 Scientific and Professional 19 26 35 14 4 1 1 18 46 160
2018 Administration and Foreign Services 19 33 32 10 5 0 1 15 52 1206
2018 Technical 13 40 20 13 13 0 0 27 53 15
2018 Administrative Support 9 23 31 22 10 1 4 34 34 498
2018 Operational 20 32 31 11 4 1 1 16 53 3958
2018 Other occupational category 7 14 24 28 23 2 2 54 21 179
2017 Executive 16 35 32 13 5 0 0 17 51 125
2017 Scientific and Professional 19 29 32 14 4 0 2 18 49 142
2017 Administration and Foreign Services 20 30 32 10 5 0 2 16 52 1270
2017 Technical 22 32 16 19 5 0 5 26 57 18
2017 Administrative Support 10 19 36 20 8 1 7 30 31 517
2017 Operational 21 30 32 11 4 1 1 15 52 4640
2017 Other occupational category 3 11 29 24 22 3 8 52 16 255
2014 Executive 15 40 34 6 4 0 1 10 55 168
2014 Scientific and Professional 23 30 33 10 5 0 0 15 53 157
2014 Administration and Foreign Services 18 33 30 12 4 1 2 17 53 1754
2014 Technical 11 25 35 18 7 0 4 26 37 28
2014 Administrative Support 12 22 34 18 8 2 4 28 36 779
2014 Operational 20 32 32 11 4 1 1 15 53 6004
2014 Other occupational category 10 16 28 25 14 2 5 42 27 223

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 16 28 29 15 10 1 0 26 44 163
2019 Scientific and Professional 14 29 29 17 9 0 2 27 44 227
2019 Administration and Foreign Services 14 26 28 17 11 2 1 29 41 1623
2019 Technical 22 33 28 6 11 0 0 17 56 18
2019 Administrative Support 13 20 24 20 19 3 1 41 34 561
2019 Operational 27 27 25 14 6 1 0 20 54 4216
2019 Other occupational category 5 11 17 24 35 4 3 65 17 376
2018 Executive 15 34 33 13 5 1 0 18 49 130
2018 Scientific and Professional 31 26 24 13 5 0 2 18 58 159
2018 Administration and Foreign Services 26 27 27 12 6 1 1 18 55 1205
2018 Technical 27 20 20 27 7 0 0 33 47 15
2018 Administrative Support 14 20 25 21 14 3 4 38 36 495
2018 Operational 29 29 24 11 5 1 1 16 59 3944
2018 Other occupational category 5 15 16 26 30 5 3 61 22 182
2017 Executive 23 36 20 15 7 0 0 22 58 125
2017 Scientific and Professional 28 30 21 7 7 4 2 16 62 142
2017 Administration and Foreign Services 23 26 28 11 7 2 3 19 52 1271
2017 Technical 38 16 16 9 16 0 5 26 57 18
2017 Administrative Support 17 18 29 19 9 3 6 30 39 517
2017 Operational 28 29 25 10 5 1 1 16 59 4636
2017 Other occupational category 5 14 20 22 27 6 6 56 21 255
2014 Executive 17 26 31 17 8 0 2 25 44 169
2014 Scientific and Professional 28 21 23 17 8 2 1 26 50 157
2014 Administration and Foreign Services 19 26 29 15 7 2 2 23 47 1752
2014 Technical 29 18 21 14 7 3 7 24 52 28
2014 Administrative Support 17 21 26 18 11 2 5 31 41 780
2014 Operational 27 30 26 10 5 1 1 15 59 6003
2014 Other occupational category 15 10 24 19 21 4 6 46 28 222

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 17 34 30 13 6 0 0 20 50 163
2019 Scientific and Professional 24 27 26 15 8 0 1 23 52 227
2019 Administration and Foreign Services 24 26 28 12 7 1 1 20 52 1632
2019 Technical 50 17 17 6 11 0 0 17 67 18
2019 Administrative Support 12 22 26 20 14 3 3 36 36 559
2019 Operational 28 28 24 12 5 1 2 18 57 4212
2019 Other occupational category 8 13 20 21 27 5 5 54 24 377
2018 Executive 25 32 30 11 2 0 0 13 57 130
2018 Scientific and Professional 31 28 22 13 2 3 1 16 61 160
2018 Administration and Foreign Services 33 27 25 9 4 1 1 14 61 1199
2018 Technical 33 27 27 7 7 0 0 13 60 15
2018 Administrative Support 13 19 29 19 11 4 5 33 35 494
2018 Operational 29 29 24 10 4 1 2 15 60 3944
2018 Other occupational category 7 16 20 19 27 6 5 52 26 181
2017 Executive 27 34 29 9 2 0 0 11 60 125
2017 Scientific and Professional 32 30 18 12 5 2 1 17 65 142
2017 Administration and Foreign Services 31 28 24 9 5 1 3 15 61 1271
2017 Technical 38 32 16 9 0 0 5 9 74 18
2017 Administrative Support 13 19 26 19 11 4 8 34 36 518
2017 Operational 28 27 24 11 4 2 3 17 58 4648
2017 Other occupational category 8 12 20 22 24 5 8 54 23 254
2014 Executive 29 33 25 7 3 1 1 10 64 168
2014 Scientific and Professional 39 27 19 10 3 1 1 13 67 157
2014 Administration and Foreign Services 29 27 28 8 4 2 2 12 59 1749
2014 Technical 43 18 32 7 0 0 0 7 61 28
2014 Administrative Support 15 23 27 19 7 3 6 29 42 780
2014 Operational 28 28 24 11 4 2 3 17 58 5999
2014 Other occupational category 11 17 20 18 20 5 9 44 32 222

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 15 32 27 21 4 0 0 26 47 163
2019 Scientific and Professional 13 25 26 23 10 0 2 34 39 227
2019 Administration and Foreign Services 14 20 32 21 11 1 1 32 35 1624
2019 Technical 6 28 22 28 17 0 0 44 33 18
2019 Administrative Support 5 9 24 33 25 1 2 60 15 558
2019 Operational 11 15 29 28 12 1 3 42 28 4186
2019 Other occupational category 1 4 9 31 44 3 7 84 6 374
2018 Executive 16 27 44 9 3 0 1 12 44 128
2018 Scientific and Professional 19 20 28 25 6 1 1 31 41 160
2018 Administration and Foreign Services 19 22 32 19 7 1 1 26 41 1198
2018 Technical 7 27 13 33 20 0 0 53 33 15
2018 Administrative Support 5 10 24 34 20 2 5 58 16 493
2018 Operational 12 15 31 26 10 1 4 38 29 3932
2018 Other occupational category 1 5 13 27 42 2 9 79 7 182
2017 Executive 22 32 37 6 2 0 0 9 54 125
2017 Scientific and Professional 20 24 23 21 9 1 2 31 45 141
2017 Administration and Foreign Services 18 21 33 18 7 1 2 25 41 1267
2017 Technical 11 21 16 35 11 0 5 49 34 18
2017 Administrative Support 4 11 28 31 17 1 8 53 16 514
2017 Operational 13 16 27 26 10 2 6 39 32 4619
2017 Other occupational category 1 4 10 25 45 3 12 83 6 253
2014 Executive 33 36 27 3 1 0 1 4 69 169
2014 Scientific and Professional 23 21 29 20 5 0 1 26 45 157
2014 Administration and Foreign Services 21 23 31 16 6 1 2 23 45 1746
2014 Technical 15 0 35 28 14 0 7 46 16 28
2014 Administrative Support 7 14 27 28 15 2 6 47 23 771
2014 Operational 15 17 28 23 10 1 5 35 35 5994
2014 Other occupational category 4 5 17 25 33 5 11 69 10 223

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 19 26 29 21 5 0 0 26 45 163
2019 Scientific and Professional 14 30 30 14 10 0 3 24 45 227
2019 Administration and Foreign Services 23 25 24 15 10 2 2 25 50 1631
2019 Technical 28 28 28 6 11 0 0 17 56 18
2019 Administrative Support 10 16 27 23 18 3 3 43 28 559
2019 Operational 33 26 23 11 5 1 1 17 60 4215
2019 Other occupational category 4 11 10 27 39 3 5 72 16 376
2018 Executive 19 38 29 12 2 0 1 14 57 129
2018 Scientific and Professional 33 28 19 13 5 1 0 19 62 160
2018 Administration and Foreign Services 31 29 23 10 5 1 1 15 62 1203
2018 Technical 27 20 13 20 20 0 0 40 47 15
2018 Administrative Support 15 20 26 18 15 2 4 35 37 495
2018 Operational 39 27 21 8 4 0 1 12 67 3956
2018 Other occupational category 6 11 21 26 27 4 5 58 19 181
2017 Executive 32 38 20 7 3 0 0 10 70 125
2017 Scientific and Professional 32 27 16 15 5 2 2 22 61 143
2017 Administration and Foreign Services 34 27 21 10 6 1 2 16 63 1268
2017 Technical 32 32 11 19 0 0 5 20 68 18
2017 Administrative Support 18 19 25 18 11 1 6 32 41 520
2017 Operational 39 25 20 9 5 1 2 14 65 4640
2017 Other occupational category 6 9 18 24 31 4 9 62 17 253
2014 Executive 34 34 24 5 2 0 1 7 69 168
2014 Scientific and Professional 22 29 25 16 6 1 1 22 53 157
2014 Administration and Foreign Services 26 27 24 12 6 2 3 19 56 1749
2014 Technical 29 32 14 17 4 0 4 22 64 28
2014 Administrative Support 19 23 26 16 10 1 5 28 45 780
2014 Operational 37 27 21 9 4 1 1 13 65 6002
2014 Other occupational category 12 17 14 22 23 5 7 51 33 222

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 13 28 30 22 7 0 0 29 40 163
2019 Scientific and Professional 14 23 22 21 15 2 3 38 39 227
2019 Administration and Foreign Services 17 23 27 17 11 3 2 29 43 1629
2019 Technical 22 17 11 33 11 0 6 47 41 18
2019 Administrative Support 15 17 29 18 13 4 4 34 35 562
2019 Operational 21 22 27 19 9 1 1 28 44 4188
2019 Other occupational category 7 9 14 22 35 9 4 65 18 374
2018 Executive 15 26 38 19 2 1 0 21 41 129
2018 Scientific and Professional 24 27 20 19 10 1 0 29 52 159
2018 Administration and Foreign Services 27 26 23 14 6 2 1 21 55 1200
2018 Technical 20 13 20 27 20 0 0 47 33 15
2018 Administrative Support 16 20 26 17 12 4 5 32 39 494
2018 Operational 23 22 26 18 8 1 2 27 46 3932
2018 Other occupational category 6 8 13 24 34 9 6 68 17 183
2017 Executive 17 26 37 15 5 0 0 20 43 124
2017 Scientific and Professional 22 19 26 15 11 1 4 28 44 142
2017 Administration and Foreign Services 23 22 27 16 6 2 4 24 48 1269
2017 Technical 16 11 11 31 22 5 5 59 30 18
2017 Administrative Support 18 20 24 17 11 2 8 31 43 519
2017 Operational 20 21 26 19 9 2 3 29 43 4637
2017 Other occupational category 6 7 13 19 34 12 8 67 16 253
2014 Executive 11 18 43 20 7 1 0 27 29 169
2014 Scientific and Professional 17 16 22 24 14 2 5 40 36 157
2014 Administration and Foreign Services 14 19 27 22 10 3 4 35 36 1750
2014 Technical 14 14 22 18 22 7 4 45 31 28
2014 Administrative Support 15 20 22 19 14 3 7 36 39 778
2014 Operational 17 20 28 21 10 2 3 32 39 6000
2014 Other occupational category 11 9 16 23 26 6 9 58 23 223

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 22 34 30 10 4 0 0 14 56 163
2019 Scientific and Professional 20 26 26 19 6 0 3 25 48 226
2019 Administration and Foreign Services 19 25 29 14 9 2 2 23 46 1630
2019 Technical 28 17 39 6 11 0 0 17 44 18
2019 Administrative Support 10 19 29 21 16 2 2 40 30 561
2019 Operational 27 28 27 11 5 1 1 17 56 4204
2019 Other occupational category 7 13 21 18 34 3 5 56 21 375
2018 Executive 23 32 34 9 2 1 0 11 55 130
2018 Scientific and Professional 36 22 26 12 1 2 1 14 60 159
2018 Administration and Foreign Services 26 27 29 11 5 2 1 16 55 1203
2018 Technical 33 27 27 7 7 0 0 13 60 15
2018 Administrative Support 10 21 29 17 14 3 5 34 34 495
2018 Operational 30 27 27 9 4 1 1 13 59 3953
2018 Other occupational category 7 10 19 26 27 4 7 60 19 180
2017 Executive 25 28 34 12 2 0 0 14 52 125
2017 Scientific and Professional 28 24 28 9 6 3 3 15 55 141
2017 Administration and Foreign Services 26 27 27 11 5 2 3 17 55 1269
2017 Technical 33 27 35 0 0 0 5 0 63 18
2017 Administrative Support 11 19 30 18 10 4 8 32 34 522
2017 Operational 28 26 28 9 4 2 3 14 56 4637
2017 Other occupational category 5 11 18 19 29 7 11 59 19 254
2014 Executive 34 29 27 7 2 1 1 9 64 169
2014 Scientific and Professional 28 28 24 9 4 3 4 14 61 157
2014 Administration and Foreign Services 23 26 30 11 5 2 2 17 52 1749
2014 Technical 39 14 25 11 4 0 7 16 57 28
2014 Administrative Support 13 16 32 16 11 4 7 31 33 778
2014 Operational 27 27 28 10 4 2 2 15 56 6002
2014 Other occupational category 10 19 22 19 17 6 8 41 34 223

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 18 31 33 11 8 0 0 19 48 163
2019 Scientific and Professional 16 25 32 18 9 0 0 27 41 226
2019 Administration and Foreign Services 15 23 32 19 9 1 2 29 38 1637
2019 Technical 33 17 17 17 17 0 0 33 50 18
2019 Administrative Support 11 22 31 20 11 1 3 33 35 563
2019 Operational 28 29 29 10 4 0 0 14 57 4221
2019 Other occupational category 15 17 28 20 17 1 2 38 33 375
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 78 15 1 5 1 0 1 93 6 163
2019 Scientific and Professional 66 19 7 4 1 0 2 87 5 227
2019 Administration and Foreign Services 65 19 6 5 2 0 2 86 8 1639
2019 Technical 56 22 6 6 11 0 0 78 17 18
2019 Administrative Support 66 18 7 1 3 0 5 88 5 562
2019 Operational 67 14 7 4 3 0 4 85 8 4211
2019 Other occupational category 67 15 5 2 1 1 9 91 3 376
2017 Executive 76 14 6 2 1 0 0 90 3 125
2017 Scientific and Professional 71 12 10 5 1 0 1 84 6 143
2017 Administration and Foreign Services 61 20 7 5 4 0 2 84 9 1275
2017 Technical 48 33 0 0 11 0 9 88 12 18
2017 Administrative Support 66 17 5 2 1 2 8 91 3 526
2017 Operational 63 14 9 4 4 1 6 83 8 4650
2017 Other occupational category 70 14 4 2 0 1 8 93 3 255
2014 Executive 79 13 2 4 1 0 1 93 4 169
2014 Scientific and Professional 63 18 4 7 6 1 2 83 13 158
2014 Administration and Foreign Services 64 18 6 5 4 0 3 85 9 1753
2014 Technical 43 28 3 14 7 0 4 74 22 28
2014 Administrative Support 69 13 6 2 2 1 6 88 5 780
2014 Operational 66 15 6 3 4 0 6 87 7 6010
2014 Other occupational category 73 10 6 3 1 0 6 89 4 223

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 49 36 3 6 3 1 2 87 9 162
2019 Scientific and Professional 30 32 17 9 4 4 4 67 14 225
2019 Administration and Foreign Services 30 32 16 10 6 4 3 66 17 1632
2019 Technical 33 39 17 6 6 0 0 72 11 18
2019 Administrative Support 24 30 19 12 11 4 1 57 24 561
2019 Operational 17 27 19 16 17 3 2 46 35 4202
2019 Other occupational category 35 25 14 8 7 6 6 68 16 376
2018 Executive 36 45 8 7 3 1 0 82 10 132
2018 Scientific and Professional 24 37 17 11 8 2 2 63 19 158
2018 Administration and Foreign Services 20 35 20 11 8 4 2 59 20 1210
2018 Technical 27 33 7 0 13 20 0 75 17 15
2018 Administrative Support 16 30 22 11 14 4 3 50 27 500
2018 Operational 11 29 21 17 19 3 1 41 37 3948
2018 Other occupational category 25 30 12 10 7 8 8 65 20 185
2017 Executive 40 39 9 8 3 0 1 80 11 125
2017 Scientific and Professional 25 34 13 8 11 2 7 64 22 142
2017 Administration and Foreign Services 23 32 18 11 8 4 4 60 21 1275
2017 Technical 38 27 16 14 5 0 0 64 19 18
2017 Administrative Support 18 32 17 13 13 4 4 54 27 525
2017 Operational 13 26 19 18 20 3 2 41 39 4647
2017 Other occupational category 39 25 11 8 4 6 8 73 14 254
2014 Executive 45 38 9 3 4 1 1 84 7 169
2014 Scientific and Professional 30 34 11 9 9 3 5 69 19 158
2014 Administration and Foreign Services 29 33 14 9 6 4 4 67 17 1754
2014 Technical 26 32 22 3 7 3 7 65 11 28
2014 Administrative Support 24 31 20 8 11 3 3 58 21 781
2014 Operational 20 29 18 15 14 3 2 52 30 6011
2014 Other occupational category 37 23 14 7 8 7 3 67 17 223

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 70 18 5 2 3 1 1 89 6 163
2019 Scientific and Professional 48 28 8 12 4 0 0 76 16 226
2019 Administration and Foreign Services 48 30 9 8 5 1 0 78 13 1639
2019 Technical 44 28 22 0 6 0 0 72 6 18
2019 Administrative Support 36 29 13 10 11 1 0 66 21 562
2019 Operational 29 29 12 15 14 0 0 58 30 4196
2019 Other occupational category 48 23 9 12 7 0 0 72 19 376
2018 Executive 62 25 5 4 4 0 0 87 8 132
2018 Scientific and Professional 40 33 9 11 7 0 0 73 18 158
2018 Administration and Foreign Services 40 29 11 12 8 0 0 69 20 1205
2018 Technical 47 33 13 0 0 7 0 86 0 15
2018 Administrative Support 28 31 14 13 13 1 0 59 27 498
2018 Operational 24 30 13 16 17 0 0 54 33 3937
2018 Other occupational category 41 33 7 13 5 2 0 75 18 185
2017 Executive 63 25 5 3 4 0 0 88 7 124
2017 Scientific and Professional 42 23 12 10 12 1 0 66 22 143
2017 Administration and Foreign Services 40 31 10 10 7 1 0 72 17 1273
2017 Technical 43 27 0 30 0 0 0 70 30 18
2017 Administrative Support 30 31 14 11 13 1 1 62 24 525
2017 Operational 23 28 13 17 17 1 0 52 35 4643
2017 Other occupational category 48 21 11 12 7 1 0 70 19 253
2014 Executive 61 26 4 6 2 1 0 88 8 169
2014 Scientific and Professional 42 33 8 8 9 1 1 75 17 158
2014 Administration and Foreign Services 42 30 9 11 7 1 0 73 18 1753
2014 Technical 44 25 14 11 7 0 0 69 17 28
2014 Administrative Support 35 28 12 11 12 1 1 64 23 781
2014 Operational 30 30 12 14 13 1 0 60 28 6008
2014 Other occupational category 41 26 9 10 12 1 1 68 23 223

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 62 28 2 5 2 0 1 90 7 163
2019 Scientific and Professional 52 33 7 5 2 0 0 86 8 225
2019 Administration and Foreign Services 52 32 8 6 2 0 0 84 8 1633
2019 Technical 44 33 11 6 6 0 0 78 11 18
2019 Administrative Support 40 35 10 8 7 0 0 75 15 562
2019 Operational 30 37 12 13 8 0 0 68 21 4209
2019 Other occupational category 52 27 10 9 3 0 0 79 12 372
2018 Executive 52 40 3 3 2 0 0 92 5 132
2018 Scientific and Professional 44 37 10 5 4 0 0 81 9 156
2018 Administration and Foreign Services 43 36 9 8 4 0 0 80 11 1205
2018 Technical 60 33 7 0 0 0 0 93 0 15
2018 Administrative Support 32 36 15 11 5 0 0 68 16 495
2018 Operational 25 41 14 12 8 0 0 66 20 3944
2018 Other occupational category 44 34 11 7 4 0 0 78 11 183
2017 Executive 46 45 2 5 2 0 0 91 7 124
2017 Scientific and Professional 42 35 8 10 5 0 0 77 16 143
2017 Administration and Foreign Services 39 38 10 9 4 0 0 78 12 1273
2017 Technical 57 38 5 0 0 0 0 95 0 18
2017 Administrative Support 31 40 12 10 7 0 0 71 17 523
2017 Operational 20 41 15 15 9 0 0 61 24 4649
2017 Other occupational category 49 30 9 6 3 0 1 81 10 255
2014 Executive 53 40 4 3 1 0 0 93 4 169
2014 Scientific and Professional 45 36 10 5 4 0 0 81 9 158
2014 Administration and Foreign Services 41 40 9 7 3 0 0 81 10 1753
2014 Technical 44 46 0 7 0 3 0 93 7 28
2014 Administrative Support 34 39 11 9 7 0 0 72 16 778
2014 Operational 25 44 13 11 7 0 0 69 18 6004
2014 Other occupational category 41 36 9 9 4 0 0 77 13 223

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 62 29 5 2 2 0 0 91 4 162
2019 Scientific and Professional 44 43 8 3 1 0 0 88 4 226
2019 Administration and Foreign Services 46 36 11 4 2 1 0 82 6 1638
2019 Technical 39 50 11 0 0 0 0 89 0 18
2019 Administrative Support 35 35 16 6 7 2 0 71 13 561
2019 Operational 26 40 17 8 6 1 0 67 15 4210
2019 Other occupational category 45 27 15 7 4 1 1 74 11 376
2018 Executive 56 34 6 2 2 0 0 90 4 132
2018 Scientific and Professional 38 45 8 7 2 0 0 83 9 158
2018 Administration and Foreign Services 37 41 12 6 4 1 0 78 9 1207
2018 Technical 43 50 7 0 0 0 0 93 0 14
2018 Administrative Support 24 38 23 5 7 2 1 64 13 498
2018 Operational 21 43 19 9 6 1 0 65 15 3942
2018 Other occupational category 40 29 19 7 3 2 0 70 10 183
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 85 11 1 1 1 0 0 96 2 163
2019 Scientific and Professional 53 29 10 3 2 1 3 85 5 227
2019 Administration and Foreign Services 51 26 14 4 3 1 2 79 7 1639
2019 Technical 44 28 22 0 6 0 0 72 6 18
2019 Administrative Support 33 29 18 6 7 1 5 66 14 562
2019 Operational 32 28 20 8 8 1 3 63 16 4218
2019 Other occupational category 35 25 15 10 4 2 9 67 16 377

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 55 31 5 5 4 0 1 86 9 162
2019 Scientific and Professional 42 34 11 4 6 0 2 78 10 227
2019 Administration and Foreign Services 43 32 12 7 5 1 1 76 12 1635
2019 Technical 44 11 17 11 17 0 0 56 28 18
2019 Administrative Support 38 28 17 9 7 1 1 67 16 562
2019 Operational 28 30 16 13 12 0 0 59 25 4218
2019 Other occupational category 39 28 14 11 8 0 1 67 19 375
2018 Executive 47 37 5 5 5 0 0 84 11 131
2018 Scientific and Professional 32 37 14 7 10 0 0 69 17 158
2018 Administration and Foreign Services 40 33 13 7 5 0 0 74 13 1201
2018 Technical 33 27 7 13 20 0 0 60 33 15
2018 Administrative Support 32 31 15 11 10 1 0 64 21 494
2018 Operational 23 34 15 14 13 0 0 57 27 3931
2018 Other occupational category 36 31 14 14 4 0 0 67 19 184
2017 Executive 39 40 8 6 7 0 0 78 13 124
2017 Scientific and Professional 38 33 11 5 12 1 1 72 17 143
2017 Administration and Foreign Services 38 35 12 8 6 0 0 73 14 1276
2017 Technical 54 25 11 5 5 0 0 79 11 18
2017 Administrative Support 35 36 14 6 8 1 0 71 15 526
2017 Operational 22 34 15 15 13 1 0 56 28 4655
2017 Other occupational category 43 31 9 9 5 1 1 75 15 255
2014 Executive 45 39 6 4 5 1 1 85 9 169
2014 Scientific and Professional 36 32 11 13 7 0 1 69 20 158
2014 Administration and Foreign Services 39 33 12 9 7 0 0 72 15 1754
2014 Technical 32 35 14 4 15 0 0 67 18 28
2014 Administrative Support 34 34 13 9 8 1 0 69 18 778
2014 Operational 24 35 15 14 12 0 0 59 25 6011
2014 Other occupational category 41 32 9 8 8 0 1 75 16 223

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 64 23 7 1 4 1 1 88 6 163
2019 Scientific and Professional 47 29 9 8 4 2 2 79 12 226
2019 Administration and Foreign Services 48 29 11 5 5 2 0 78 10 1632
2019 Technical 44 28 22 0 6 0 0 72 6 18
2019 Administrative Support 44 28 14 4 7 2 1 74 11 561
2019 Operational 32 29 16 11 10 2 0 63 21 4200
2019 Other occupational category 49 29 9 6 4 2 1 80 11 374
2018 Executive 57 31 5 4 4 0 0 88 8 131
2018 Scientific and Professional 43 28 9 11 9 2 0 72 20 157
2018 Administration and Foreign Services 44 29 12 8 5 2 1 75 13 1201
2018 Technical 40 13 7 13 20 7 0 57 36 15
2018 Administrative Support 33 34 14 8 8 3 1 69 17 494
2018 Operational 29 31 15 12 12 1 0 61 23 3919
2018 Other occupational category 48 27 12 8 2 2 1 78 10 184
2017 Executive 46 32 9 5 7 1 0 80 12 125
2017 Scientific and Professional 47 26 9 9 7 1 1 75 16 142
2017 Administration and Foreign Services 42 32 11 8 5 1 1 76 13 1276
2017 Technical 48 21 0 5 16 9 0 76 24 18
2017 Administrative Support 37 30 15 7 7 3 1 70 15 525
2017 Operational 25 31 17 12 12 2 0 58 24 4646
2017 Other occupational category 56 26 9 3 2 2 3 86 5 255
2014 Executive 55 28 6 5 4 1 1 85 9 169
2014 Scientific and Professional 40 32 11 9 5 3 1 75 14 157
2014 Administration and Foreign Services 41 32 12 7 5 2 1 75 12 1754
2014 Technical 36 36 11 4 11 3 0 74 15 28
2014 Administrative Support 37 32 12 8 8 3 1 72 16 778
2014 Operational 28 32 16 11 11 2 0 61 22 6012
2014 Other occupational category 47 31 9 6 5 1 1 79 11 223

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 29 6 4 4 0 0 86 8 162
2019 Scientific and Professional 45 30 9 10 4 1 1 76 14 227
2019 Administration and Foreign Services 46 30 10 8 5 0 0 77 12 1638
2019 Technical 50 28 6 11 6 0 0 78 17 18
2019 Administrative Support 39 32 14 8 6 1 1 72 14 560
2019 Operational 30 32 15 13 10 0 0 62 23 4179
2019 Other occupational category 46 27 10 8 6 1 3 76 14 372
2018 Executive 53 33 6 2 6 0 0 86 8 129
2018 Scientific and Professional 33 40 8 12 7 0 0 73 19 157
2018 Administration and Foreign Services 42 32 10 8 6 0 1 75 14 1199
2018 Technical 40 20 13 20 7 0 0 60 27 15
2018 Administrative Support 34 32 14 10 9 1 1 67 19 488
2018 Operational 26 34 14 14 12 0 0 60 26 3912
2018 Other occupational category 42 29 16 9 2 1 1 73 11 184
2017 Executive 48 28 7 8 8 0 0 76 17 124
2017 Scientific and Professional 36 37 6 13 7 1 1 74 20 141
2017 Administration and Foreign Services 39 33 11 10 6 1 1 73 16 1276
2017 Technical 48 25 11 5 11 0 0 73 16 18
2017 Administrative Support 37 34 11 9 8 1 1 72 17 526
2017 Operational 25 33 14 14 13 1 0 59 27 4643
2017 Other occupational category 54 26 11 4 3 1 2 82 7 255
2014 Executive 53 32 5 6 4 0 1 85 9 169
2014 Scientific and Professional 34 35 13 11 6 0 1 70 17 158
2014 Administration and Foreign Services 41 32 11 9 6 0 0 74 15 1754
2014 Technical 39 39 4 4 15 0 0 78 18 28
2014 Administrative Support 34 35 12 10 9 1 0 69 19 779
2014 Operational 26 34 15 14 10 1 0 61 24 6011
2014 Other occupational category 44 29 9 9 7 2 0 74 17 223

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 84 8 4 2 1 1 1 93 3 160
2019 Scientific and Professional 79 12 2 3 1 0 3 94 4 227
2019 Administration and Foreign Services 79 14 3 2 1 0 2 94 3 1625
2019 Technical 50 22 11 11 6 0 0 72 17 18
2019 Administrative Support 75 15 4 1 1 0 4 93 2 561
2019 Operational 74 11 6 2 3 0 3 89 5 4197
2019 Other occupational category 77 13 3 1 2 1 3 93 3 375
2017 Executive 85 8 3 2 1 0 1 94 3 125
2017 Scientific and Professional 78 9 5 3 2 1 1 89 6 143
2017 Administration and Foreign Services 75 14 4 3 2 0 2 91 4 1274
2017 Technical 59 22 0 5 5 0 9 88 12 18
2017 Administrative Support 77 13 3 1 2 1 3 94 3 524
2017 Operational 70 14 6 2 3 1 4 88 6 4647
2017 Other occupational category 79 13 2 1 1 2 2 96 2 255
2014 Executive 89 5 2 1 1 1 1 96 2 169
2014 Scientific and Professional 76 13 3 6 1 1 3 91 6 157
2014 Administration and Foreign Services 75 13 4 2 2 0 3 91 4 1753
2014 Technical 61 21 7 4 7 0 0 82 11 28
2014 Administrative Support 75 15 3 1 2 1 5 94 3 778
2014 Operational 72 12 6 2 3 0 5 89 5 6010
2014 Other occupational category 78 12 4 2 1 0 3 92 4 222

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 22 6 6 2 1 6 85 9 163
2019 Scientific and Professional 62 20 6 4 4 1 3 85 8 226
2019 Administration and Foreign Services 62 22 6 4 4 1 1 86 8 1635
2019 Technical 72 28 0 0 0 0 0 100 0 18
2019 Administrative Support 51 20 11 4 7 3 5 77 12 561
2019 Operational 34 20 12 8 15 2 9 61 26 4218
2019 Other occupational category 56 18 7 5 5 1 8 82 10 377
2017 Executive 28 27 9 6 5 2 22 74 15 125
2017 Scientific and Professional 58 24 7 3 3 2 3 86 6 143
2017 Administration and Foreign Services 48 26 7 6 8 2 3 78 15 1275
2017 Technical 86 14 0 0 0 0 0 100 0 18
2017 Administrative Support 48 22 8 5 8 3 6 77 14 526
2017 Operational 27 21 11 8 18 3 11 56 31 4649
2017 Other occupational category 46 20 7 4 4 3 17 83 9 252
2014 Executive 30 20 9 7 4 1 31 72 16 169
2014 Scientific and Professional 46 23 5 9 8 5 4 76 19 158
2014 Administration and Foreign Services 52 25 7 6 5 3 4 81 11 1754
2014 Technical 68 14 0 0 11 3 3 88 12 28
2014 Administrative Support 49 23 8 3 9 4 5 78 12 781
2014 Operational 29 22 11 8 16 3 11 59 28 6011
2014 Other occupational category 46 19 7 4 8 5 11 77 14 223

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 75 14 3 3 4 0 0 90 7 163
2019 Scientific and Professional 59 24 10 2 3 1 1 85 5 227
2019 Administration and Foreign Services 62 22 8 2 3 1 0 86 6 1637
2019 Technical 72 17 6 0 6 0 0 89 6 18
2019 Administrative Support 52 25 10 3 6 2 1 80 10 564
2019 Operational 41 26 14 7 9 1 0 69 17 4215
2019 Other occupational category 58 21 11 4 5 2 0 80 9 376
2018 Executive 64 20 6 5 5 0 0 84 10 129
2018 Scientific and Professional 48 30 8 5 9 1 0 79 13 157
2018 Administration and Foreign Services 52 26 10 5 5 1 0 80 10 1198
2018 Technical 60 13 13 0 13 0 0 73 13 15
2018 Administrative Support 45 27 14 4 7 2 0 73 12 492
2018 Operational 36 31 13 8 11 1 0 67 19 3922
2018 Other occupational category 53 24 17 3 1 2 0 79 4 184
2017 Executive 60 20 6 4 8 2 0 82 12 125
2017 Scientific and Professional 54 24 9 6 5 1 1 79 12 143
2017 Administration and Foreign Services 53 26 10 5 5 1 0 80 10 1274
2017 Technical 65 25 5 5 0 0 0 89 5 18
2017 Administrative Support 47 28 14 4 6 1 0 76 10 525
2017 Operational 34 29 15 8 12 2 0 64 21 4645
2017 Other occupational category 63 17 10 4 4 2 1 83 7 252

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 66 20 6 4 4 0 0 86 8 163
2019 Scientific and Professional 47 31 8 8 5 0 1 79 13 227
2019 Administration and Foreign Services 52 27 10 7 4 0 0 79 11 1635
2019 Technical 56 28 0 11 6 0 0 83 17 18
2019 Administrative Support 49 27 11 6 6 0 0 77 12 561
2019 Operational 33 30 15 11 11 0 0 63 22 4218
2019 Other occupational category 53 26 10 7 4 0 0 79 11 377
2018 Executive 56 31 4 5 5 0 0 86 10 131
2018 Scientific and Professional 39 33 5 12 12 0 0 71 23 158
2018 Administration and Foreign Services 47 26 12 7 7 0 0 74 13 1205
2018 Technical 40 20 13 7 20 0 0 60 27 15
2018 Administrative Support 40 27 15 9 9 1 0 67 18 493
2018 Operational 30 29 16 12 13 0 0 59 25 3925
2018 Other occupational category 52 28 8 8 4 1 0 80 12 183
2017 Executive 53 29 5 3 8 1 0 83 12 125
2017 Scientific and Professional 50 31 7 3 8 1 0 81 12 143
2017 Administration and Foreign Services 47 29 9 8 6 0 0 76 14 1272
2017 Technical 65 14 11 0 11 0 0 79 11 18
2017 Administrative Support 46 26 13 6 7 1 0 73 14 525
2017 Operational 30 29 16 12 13 0 0 59 25 4638
2017 Other occupational category 62 23 7 4 3 0 1 86 7 253
2014 Executive 53 28 8 5 4 0 2 83 9 169
2014 Scientific and Professional 45 26 13 8 8 0 0 71 16 158
2014 Administration and Foreign Services 49 27 11 6 6 0 0 77 12 1752
2014 Technical 46 32 3 7 11 0 0 79 18 28
2014 Administrative Support 47 28 12 5 6 1 0 76 11 780
2014 Operational 31 30 15 11 12 0 0 62 23 6004
2014 Other occupational category 46 31 12 3 6 1 1 78 10 223

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 36 46 7 8 3 1 0 83 10 160
2019 Scientific and Professional 22 36 10 14 10 6 2 63 26 50
2019 Administration and Foreign Services 22 44 15 12 4 1 3 68 16 371
2019 Operational 17 47 12 16 7 0 0 64 23 763
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 45 38 6 6 5 1 0 84 11 162
2019 Scientific and Professional 27 30 20 11 6 6 0 60 19 227
2019 Administration and Foreign Services 27 33 17 10 6 6 0 64 17 1639
2019 Technical 28 33 11 6 17 6 0 65 24 18
2019 Administrative Support 34 31 15 5 9 6 0 69 15 562
2019 Operational 14 26 19 16 20 5 0 42 38 4210
2019 Other occupational category 49 28 8 5 2 8 1 83 8 378
2018 Executive 46 33 8 7 4 2 0 81 11 132
2018 Scientific and Professional 14 28 23 16 11 9 0 46 29 159
2018 Administration and Foreign Services 22 31 18 13 10 6 0 56 24 1210
2018 Technical 33 13 13 7 20 13 0 54 31 15
2018 Administrative Support 23 32 21 8 10 6 1 59 19 504
2018 Operational 11 23 20 18 24 4 0 35 44 3971
2018 Other occupational category 41 33 13 4 2 6 1 80 7 185
2017 Executive 36 39 6 11 8 0 0 75 19 124
2017 Scientific and Professional 14 31 19 16 12 10 0 49 30 143
2017 Administration and Foreign Services 18 30 20 13 12 7 0 52 27 1276
2017 Technical 43 25 5 11 5 11 0 76 18 18
2017 Administrative Support 22 29 21 11 8 7 1 56 21 527
2017 Operational 9 23 19 17 25 6 0 34 45 4652
2017 Other occupational category 45 29 10 5 1 9 1 83 6 255
2014 Executive 39 29 9 13 8 1 0 69 22 169
2014 Scientific and Professional 16 30 21 13 8 12 0 53 24 158
2014 Administration and Foreign Services 19 33 18 13 9 8 0 57 24 1753
2014 Technical 28 29 14 4 11 14 0 66 17 28
2014 Administrative Support 24 27 19 10 10 8 1 56 22 781
2014 Operational 12 25 19 16 23 6 0 39 41 6007
2014 Other occupational category 44 25 10 4 6 10 0 77 12 223

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 43 40 7 4 6 0 0 82 10 162
2019 Scientific and Professional 23 31 17 17 11 1 0 54 29 227
2019 Administration and Foreign Services 24 32 19 14 9 2 0 57 24 1636
2019 Technical 17 22 17 11 28 6 0 41 41 18
2019 Administrative Support 34 27 17 10 10 3 0 63 20 564
2019 Operational 10 23 17 21 27 2 0 34 49 4199
2019 Other occupational category 46 29 10 6 3 5 0 79 10 377
2018 Executive 39 36 13 5 7 0 0 75 12 132
2018 Scientific and Professional 12 25 19 21 20 2 0 38 42 159
2018 Administration and Foreign Services 18 29 18 16 17 2 0 48 34 1212
2018 Technical 27 20 13 13 20 7 0 50 36 15
2018 Administrative Support 22 27 22 11 14 3 0 52 26 504
2018 Operational 8 18 16 23 33 1 0 26 57 3957
2018 Other occupational category 39 31 13 7 5 5 1 74 12 184
2017 Executive 31 41 10 9 9 0 0 72 18 124
2017 Scientific and Professional 9 27 17 26 19 1 0 36 47 143
2017 Administration and Foreign Services 14 26 19 19 20 3 0 41 40 1275
2017 Technical 26 33 11 25 5 0 0 59 30 18
2017 Administrative Support 21 29 20 12 13 5 1 52 27 527
2017 Operational 6 18 16 23 35 2 0 25 59 4651
2017 Other occupational category 45 29 12 6 4 4 1 77 10 255
2014 Executive 35 32 7 18 8 0 0 67 26 169
2014 Scientific and Professional 14 25 22 19 19 0 0 40 38 158
2014 Administration and Foreign Services 14 30 20 17 15 3 0 46 33 1754
2014 Technical 18 32 7 14 15 14 0 58 34 28
2014 Administrative Support 21 28 19 15 13 3 0 52 29 780
2014 Operational 8 19 18 22 31 1 0 28 54 6010
2014 Other occupational category 39 20 12 12 11 5 1 63 24 223

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 22 48 7 17 6 1 0 70 23 160
2019 Scientific and Professional 13 26 23 18 16 4 0 40 36 227
2019 Administration and Foreign Services 17 29 22 18 10 4 0 48 29 1634
2019 Technical 6 33 11 6 33 11 0 44 44 18
2019 Administrative Support 26 27 20 11 10 7 0 56 22 564
2019 Operational 7 17 18 24 31 3 0 25 56 4198
2019 Other occupational category 35 27 15 10 5 7 0 67 17 375
2018 Executive 18 41 18 15 8 1 0 59 23 131
2018 Scientific and Professional 8 18 20 26 24 4 0 27 53 158
2018 Administration and Foreign Services 13 24 21 20 18 4 0 38 40 1209
2018 Technical 20 20 0 27 20 13 0 46 54 15
2018 Administrative Support 18 24 23 13 16 5 0 45 30 496
2018 Operational 5 14 17 25 36 2 0 19 63 3957
2018 Other occupational category 31 34 13 8 5 9 1 72 14 183
2017 Executive 17 37 17 17 12 0 0 54 29 125
2017 Scientific and Professional 5 19 18 32 23 3 0 24 57 142
2017 Administration and Foreign Services 10 22 20 22 21 5 0 34 45 1276
2017 Technical 21 27 27 19 5 0 0 48 25 18
2017 Administrative Support 15 23 22 18 13 8 1 42 34 526
2017 Operational 4 14 17 25 37 3 0 19 64 4643
2017 Other occupational category 36 28 14 10 3 7 1 71 14 254
2014 Executive 19 35 11 23 11 0 0 55 34 169
2014 Scientific and Professional 6 23 19 26 23 3 0 30 50 158
2014 Administration and Foreign Services 10 24 22 21 17 6 0 37 40 1754
2014 Technical 11 39 11 11 22 7 0 53 35 28
2014 Administrative Support 16 28 19 16 14 6 0 47 33 781
2014 Operational 4 16 17 26 34 3 0 21 61 6006
2014 Other occupational category 32 19 15 13 12 8 0 55 28 222

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 24 43 10 15 7 1 0 68 22 162
2019 Scientific and Professional 13 26 16 25 18 2 0 39 45 227
2019 Administration and Foreign Services 17 30 20 18 13 2 0 48 32 1637
2019 Technical 6 39 17 17 22 0 0 44 39 18
2019 Administrative Support 24 26 19 15 12 4 0 52 28 563
2019 Operational 7 20 17 23 32 2 0 27 56 4203
2019 Other occupational category 36 30 12 9 7 5 0 70 17 376
2018 Executive 16 44 11 19 9 1 0 60 28 132
2018 Scientific and Professional 8 17 18 27 28 3 0 26 56 159
2018 Administration and Foreign Services 11 28 18 22 18 2 0 40 41 1209
2018 Technical 20 27 7 20 27 0 0 47 47 15
2018 Administrative Support 17 28 21 14 16 5 0 47 31 504
2018 Operational 5 18 15 25 36 1 0 23 62 3962
2018 Other occupational category 34 28 14 8 6 9 1 69 16 185
2017 Executive 23 34 13 19 12 0 0 57 31 124
2017 Scientific and Professional 8 22 20 20 27 3 0 32 48 143
2017 Administration and Foreign Services 11 26 18 22 21 3 0 38 44 1274
2017 Technical 16 27 5 41 11 0 0 43 52 18
2017 Administrative Support 16 28 18 17 16 4 0 47 35 526
2017 Operational 4 19 15 23 36 3 0 24 60 4645
2017 Other occupational category 38 33 11 10 3 5 1 74 13 254
2014 Executive 27 40 9 15 10 0 0 67 24 169
2014 Scientific and Professional 6 25 17 25 21 5 0 33 49 158
2014 Administration and Foreign Services 11 29 17 21 19 3 0 41 41 1752
2014 Technical 14 32 7 21 18 7 0 50 42 28
2014 Administrative Support 15 30 18 15 18 4 0 47 35 780
2014 Operational 5 20 17 24 31 2 0 26 56 6006
2014 Other occupational category 27 33 15 9 10 5 0 64 21 223

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 46 31 15 4 3 0 1 77 7 163
2019 Scientific and Professional 39 37 12 4 2 4 1 80 7 225
2019 Administration and Foreign Services 49 26 12 4 2 6 1 81 7 1641
2019 Technical 44 33 11 0 6 6 0 82 6 18
2019 Administrative Support 36 19 12 6 8 16 4 68 17 564
2019 Operational 34 19 12 7 9 16 4 65 20 4219
2019 Other occupational category 46 16 7 8 5 16 3 76 16 378
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 28 53 6 9 2 1 0 82 12 163
2019 Scientific and Professional 23 39 17 13 8 0 0 62 21 226
2019 Administration and Foreign Services 23 43 19 11 4 1 0 67 14 1634
2019 Technical 17 39 22 6 17 0 0 56 22 18
2019 Administrative Support 25 40 18 9 6 2 0 67 15 563
2019 Operational 13 34 22 18 12 1 0 48 30 4208
2019 Other occupational category 39 40 13 5 1 1 0 80 7 376
2018 Executive 19 52 8 14 6 0 0 71 20 132
2018 Scientific and Professional 11 37 23 16 11 1 0 49 28 159
2018 Administration and Foreign Services 18 41 22 12 6 1 0 59 19 1210
2018 Technical 13 27 27 20 13 0 0 40 33 15
2018 Administrative Support 21 41 20 9 7 2 0 64 16 498
2018 Operational 10 34 21 19 15 0 0 44 34 3960
2018 Other occupational category 37 39 12 7 1 3 1 79 8 182
2017 Executive 28 46 7 11 7 0 0 74 18 125
2017 Scientific and Professional 18 30 20 20 12 0 0 48 32 143
2017 Administration and Foreign Services 18 39 20 14 7 1 0 58 22 1274
2017 Technical 16 41 27 11 5 0 0 57 16 18
2017 Administrative Support 21 37 22 10 7 2 1 60 18 522
2017 Operational 11 33 21 18 16 1 0 45 34 4644
2017 Other occupational category 51 33 7 5 1 2 1 86 6 254
2014 Executive 42 36 8 12 2 0 0 78 14 169
2014 Scientific and Professional 16 41 24 13 5 1 0 58 19 158
2014 Administration and Foreign Services 23 43 18 9 6 1 0 67 16 1754
2014 Technical 21 32 18 4 21 4 0 55 26 28
2014 Administrative Support 24 39 20 6 8 3 0 65 14 780
2014 Operational 14 37 21 14 12 1 0 52 26 6013
2014 Other occupational category 35 36 14 9 4 1 1 73 13 223

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 35 11 27 14 1 0 48 41 161
2019 Scientific and Professional 8 23 19 25 23 2 0 32 49 227
2019 Administration and Foreign Services 12 30 23 21 11 2 0 43 33 1625
2019 Technical 6 44 6 22 22 0 0 50 44 18
2019 Administrative Support 17 31 23 14 12 3 0 50 27 558
2019 Operational 4 19 19 29 28 1 0 23 58 4198
2019 Other occupational category 24 34 17 15 4 5 1 62 20 374

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 30 6 4 2 1 0 88 6 162
2019 Scientific and Professional 24 36 15 13 7 3 1 63 21 226
2019 Administration and Foreign Services 32 37 14 9 5 2 1 71 14 1629
2019 Technical 22 39 11 6 22 0 0 61 28 18
2019 Administrative Support 31 34 15 9 9 2 2 67 18 563
2019 Operational 19 37 17 14 11 1 1 57 26 4205
2019 Other occupational category 37 30 11 12 5 3 2 71 17 375
2018 Executive 57 30 9 3 1 0 0 87 4 132
2018 Scientific and Professional 21 40 17 11 9 2 1 62 21 160
2018 Administration and Foreign Services 28 38 16 9 6 2 1 68 15 1213
2018 Technical 20 33 0 20 20 0 7 57 43 15
2018 Administrative Support 24 39 18 9 6 3 0 66 15 499
2018 Operational 18 40 17 14 10 1 0 59 24 3961
2018 Other occupational category 32 32 15 8 6 7 1 69 15 184
2017 Executive 60 26 6 6 2 0 0 86 8 125
2017 Scientific and Professional 26 33 16 10 9 3 3 63 20 143
2017 Administration and Foreign Services 31 41 12 8 6 2 0 74 14 1274
2017 Technical 32 52 11 0 5 0 0 84 5 18
2017 Administrative Support 31 37 15 7 6 4 0 70 14 523
2017 Operational 22 39 15 12 9 2 1 63 22 4639
2017 Other occupational category 47 27 10 7 2 5 0 79 10 252
2014 Executive 61 26 4 7 2 0 1 88 8 169
2014 Scientific and Professional 27 35 14 14 6 4 2 65 20 158
2014 Administration and Foreign Services 34 38 12 8 4 4 1 75 13 1753
2014 Technical 36 32 14 4 7 7 0 73 12 28
2014 Administrative Support 32 37 11 8 5 5 1 74 14 781
2014 Operational 27 38 13 11 8 2 1 67 20 6009
2014 Other occupational category 41 25 10 11 5 6 1 72 17 223

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 42 42 10 4 3 0 0 83 7 159
2019 Scientific and Professional 23 37 27 8 5 0 0 60 13 226
2019 Administration and Foreign Services 27 37 21 8 4 2 0 66 12 1632
2019 Technical 22 33 22 6 17 0 0 56 22 18
2019 Administrative Support 29 32 20 8 8 2 0 63 17 561
2019 Operational 14 33 22 15 14 1 0 48 29 4200
2019 Other occupational category 40 37 13 5 3 2 0 79 8 377
2018 Executive 39 44 11 3 2 1 0 83 5 132
2018 Scientific and Professional 19 37 24 14 6 0 0 56 20 159
2018 Administration and Foreign Services 23 37 23 9 6 2 0 61 15 1213
2018 Technical 27 53 7 7 7 0 0 80 13 15
2018 Administrative Support 23 34 28 6 7 1 0 58 14 495
2018 Operational 13 33 23 16 15 0 0 46 31 3951
2018 Other occupational category 36 35 17 8 3 2 0 72 10 184

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 37 20 13 11 7 2 10 64 21 163
2019 Scientific and Professional 15 20 19 13 15 15 3 43 34 227
2019 Administration and Foreign Services 17 22 24 13 12 9 3 45 28 1632
2019 Technical 22 28 17 17 11 6 0 53 29 18
2019 Administrative Support 23 23 17 11 15 9 2 51 29 563
2019 Operational 11 23 16 18 27 4 1 36 48 4211
2019 Other occupational category 31 22 11 12 7 11 5 63 24 375
2018 Executive 34 22 19 7 8 2 8 63 16 131
2018 Scientific and Professional 12 15 26 17 17 10 2 30 40 159
2018 Administration and Foreign Services 14 25 21 14 16 8 2 43 33 1213
2018 Technical 13 33 13 0 27 7 7 54 31 15
2018 Administrative Support 16 22 26 12 14 8 1 42 29 498
2018 Operational 10 22 17 20 28 3 1 33 50 3963
2018 Other occupational category 28 23 17 10 7 13 3 60 20 184
2017 Executive 29 18 13 8 13 3 15 57 27 125
2017 Scientific and Professional 12 18 15 18 19 14 3 36 46 143
2017 Administration and Foreign Services 14 21 21 15 17 9 4 39 37 1275
2017 Technical 35 27 27 5 0 5 0 66 6 18
2017 Administrative Support 16 23 24 15 12 8 3 44 30 518
2017 Operational 11 22 15 21 26 4 1 35 50 4644
2017 Other occupational category 34 22 14 8 5 8 9 68 16 254
2014 Executive 29 24 12 9 11 5 11 62 24 169
2014 Scientific and Professional 7 16 18 19 18 18 4 29 48 158
2014 Administration and Foreign Services 14 19 20 16 17 12 3 39 38 1753
2014 Technical 18 21 18 17 15 11 0 44 36 28
2014 Administrative Support 14 25 17 14 19 10 2 44 37 780
2014 Operational 11 23 16 19 26 5 1 36 47 6013
2014 Other occupational category 23 19 12 11 14 13 8 53 31 222

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 28 45 13 8 6 1 0 73 14 163
2019 Scientific and Professional 16 35 17 15 14 3 0 52 30 225
2019 Administration and Foreign Services 21 32 18 15 12 2 0 54 28 1628
2019 Technical 22 33 6 11 28 0 0 56 39 18
2019 Administrative Support 23 27 17 12 17 4 0 52 31 558
2019 Operational 8 21 18 23 28 1 0 30 52 4211
2019 Other occupational category 38 27 15 10 6 4 0 68 16 375
2018 Executive 21 44 8 20 5 2 0 66 26 130
2018 Scientific and Professional 6 24 20 21 28 1 0 30 49 160
2018 Administration and Foreign Services 15 27 19 18 18 2 0 43 37 1215
2018 Technical 13 20 27 7 33 0 0 33 40 15
2018 Administrative Support 16 24 21 16 20 2 0 41 37 499
2018 Operational 6 19 17 24 33 1 0 25 57 3964
2018 Other occupational category 33 31 14 6 7 9 1 71 14 184
2017 Executive 19 39 12 19 10 1 0 58 30 125
2017 Scientific and Professional 11 23 15 28 20 1 1 35 49 143
2017 Administration and Foreign Services 11 27 19 21 19 3 0 39 41 1275
2017 Technical 27 0 38 16 11 9 0 29 29 18
2017 Administrative Support 14 22 17 20 20 5 1 39 43 525
2017 Operational 5 18 16 26 34 1 0 23 60 4648
2017 Other occupational category 42 29 12 7 2 6 1 77 10 254
2014 Executive 18 43 17 16 6 0 0 61 22 169
2014 Scientific and Professional 15 22 24 20 21 0 0 36 40 158
2014 Administration and Foreign Services 16 28 19 19 15 3 0 45 35 1752
2014 Technical 25 29 25 4 18 0 0 53 22 28
2014 Administrative Support 15 24 19 14 22 5 1 41 39 778
2014 Operational 7 20 17 24 30 2 0 27 56 6009
2014 Other occupational category 28 29 13 12 8 7 2 63 23 222

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 47 29 9 7 6 1 1 78 13 163
2019 Scientific and Professional 18 30 14 15 17 3 3 51 34 227
2019 Administration and Foreign Services 21 28 15 15 18 1 1 50 34 1639
2019 Technical 6 11 28 17 33 0 6 18 53 18
2019 Administrative Support 17 19 17 16 26 3 1 38 44 562
2019 Operational 10 22 16 19 31 1 1 33 51 4223
2019 Other occupational category 34 28 10 9 8 5 6 70 19 377
2018 Executive 38 35 8 8 5 3 2 77 14 132
2018 Scientific and Professional 14 25 18 22 20 0 2 40 42 159
2018 Administration and Foreign Services 17 23 16 17 26 2 1 40 43 1213
2018 Technical 7 7 13 20 47 0 7 14 71 15
2018 Administrative Support 12 20 16 17 30 2 3 34 49 498
2018 Operational 7 21 16 22 33 1 1 29 55 3960
2018 Other occupational category 28 29 12 10 9 5 7 65 22 184
2017 Executive 38 38 5 9 9 0 2 77 18 125
2017 Scientific and Professional 14 20 12 24 23 3 3 36 51 143
2017 Administration and Foreign Services 14 22 16 18 27 2 2 36 47 1274
2017 Technical 5 11 11 22 38 0 14 19 69 18
2017 Administrative Support 8 15 13 22 34 4 4 26 60 526
2017 Operational 7 19 14 21 35 2 1 27 58 4647
2017 Other occupational category 29 22 11 7 7 6 18 67 19 254
2014 Executive 35 32 6 13 11 0 2 69 25 169
2014 Scientific and Professional 14 20 12 23 24 5 1 37 51 158
2014 Administration and Foreign Services 13 27 15 18 23 3 2 42 43 1753
2014 Technical 14 18 14 7 43 4 0 33 52 28
2014 Administrative Support 10 15 14 19 36 3 4 26 59 779
2014 Operational 9 21 15 20 31 2 1 32 53 6011
2014 Other occupational category 22 19 11 10 19 7 11 50 36 223

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 48 29 11 5 5 0 1 79 10 163
2019 Scientific and Professional 44 30 14 5 3 1 3 77 9 227
2019 Administration and Foreign Services 52 24 13 4 3 0 3 78 8 1635
2019 Technical 72 11 6 0 6 0 6 88 6 18
2019 Administrative Support 54 22 12 2 4 1 5 80 7 562
2019 Operational 34 25 20 9 8 1 3 61 18 4209
2019 Other occupational category 53 23 10 3 1 1 9 84 5 377

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 69 5 8 5 1 0 12 84 7 163
2019 Scientific and Professional 50 14 11 9 7 1 8 70 17 227
2019 Administration and Foreign Services 52 11 9 5 8 2 13 74 15 1629
2019 Technical 56 17 6 6 0 0 17 87 7 18
2019 Administrative Support 55 13 9 4 4 3 12 79 10 561
2019 Operational 53 12 8 5 7 2 13 77 14 4215
2019 Other occupational category 61 11 6 3 3 3 14 86 7 377

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 77 8 10 3 1 0 2 86 4 163
2019 Scientific and Professional 41 26 20 7 4 0 2 68 11 227
2019 Administration and Foreign Services 42 25 15 9 5 1 3 70 14 1627
2019 Technical 50 28 11 0 6 0 6 82 6 18
2019 Administrative Support 32 24 17 10 8 3 5 61 20 562
2019 Operational 25 23 23 13 12 1 3 51 26 4209
2019 Other occupational category 52 19 10 6 3 2 9 79 9 377

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 68 14 10 2 3 1 2 85 5 161
2019 Scientific and Professional 33 19 19 14 9 2 4 56 24 227
2019 Administration and Foreign Services 39 21 16 10 7 3 4 64 19 1624
2019 Technical 44 17 17 6 6 6 6 69 13 18
2019 Administrative Support 30 23 14 12 10 5 6 60 25 561
2019 Operational 23 19 22 16 15 2 3 44 33 4195
2019 Other occupational category 56 15 8 5 4 2 10 81 10 375

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 72 9 7 1 2 0 9 89 3 162
2019 Scientific and Professional 58 18 7 3 4 4 7 84 8 227
2019 Administration and Foreign Services 45 14 13 9 11 3 6 65 21 1628
2019 Technical 39 6 33 11 6 0 6 47 18 18
2019 Administrative Support 27 13 16 16 18 3 5 44 38 565
2019 Operational 22 16 18 17 22 2 4 40 41 4207
2019 Other occupational category 57 13 7 4 5 3 10 81 11 376

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 84 5 1 1 3 0 6 94 5 163
2019 Scientific and Professional 90 5 1 0 0 1 3 99 0 225
2019 Administration and Foreign Services 67 13 8 3 2 2 5 85 6 1631
2019 Technical 65 12 18 0 0 0 6 81 0 17
2019 Administrative Support 53 15 13 5 4 4 6 75 10 560
2019 Operational 61 16 9 4 3 3 5 83 8 4210
2019 Other occupational category 66 10 7 4 1 2 11 87 5 376

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 83 5 6 1 1 2 2 92 2 163
2019 Scientific and Professional 76 8 4 3 2 4 3 90 5 225
2019 Administration and Foreign Services 71 10 5 2 3 5 4 88 6 1629
2019 Technical 94 0 0 0 0 0 6 100 0 18
2019 Administrative Support 62 12 6 4 6 4 6 82 11 561
2019 Operational 60 13 8 4 7 4 4 80 12 4204
2019 Other occupational category 74 9 3 1 2 1 10 93 3 376

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 87 2 0 0 0 1 10 100 0 162
2019 Scientific and Professional 79 5 4 2 1 1 8 93 3 227
2019 Administration and Foreign Services 74 8 3 2 2 2 9 93 4 1628
2019 Technical 78 6 6 0 0 6 6 94 0 18
2019 Administrative Support 67 9 4 3 4 4 9 87 8 561
2019 Operational 64 9 5 3 6 3 9 83 11 4213
2019 Other occupational category 73 8 4 1 1 1 12 93 2 374

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 49 44 4 1 2 0 0 93 3 163
2019 Scientific and Professional 16 42 18 15 6 3 0 60 22 227
2019 Administration and Foreign Services 22 41 20 9 4 3 1 65 14 1633
2019 Technical 17 44 11 22 6 0 0 61 28 18
2019 Administrative Support 22 33 22 10 7 5 1 59 17 565
2019 Operational 9 32 22 20 15 3 0 42 35 4216
2019 Other occupational category 23 32 21 10 5 6 2 59 17 377
2018 Executive 42 42 8 7 2 0 0 84 8 132
2018 Scientific and Professional 11 29 26 17 13 2 1 42 31 159
2018 Administration and Foreign Services 17 36 25 11 8 3 0 54 20 1214
2018 Technical 27 27 20 13 13 0 0 53 27 15
2018 Administrative Support 14 30 27 11 11 6 1 47 24 499
2018 Operational 6 25 25 20 21 2 0 32 42 3966
2018 Other occupational category 23 33 20 9 6 9 0 62 16 184
2017 Executive 39 40 10 6 4 1 0 80 10 125
2017 Scientific and Professional 13 32 20 20 11 3 1 47 33 142
2017 Administration and Foreign Services 14 31 27 12 11 5 1 47 24 1272
2017 Technical 16 38 30 11 5 0 0 54 16 18
2017 Administrative Support 13 27 26 14 12 6 1 43 29 524
2017 Operational 6 24 23 22 22 3 0 30 46 4648
2017 Other occupational category 32 22 17 6 8 11 3 63 17 254

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 47 41 4 4 3 1 0 88 8 160
2019 Scientific and Professional 22 44 15 12 4 2 0 68 17 226
2019 Administration and Foreign Services 34 40 14 6 3 2 0 75 10 1628
2019 Technical 28 39 22 11 0 0 0 67 11 18
2019 Administrative Support 36 33 16 7 5 3 0 72 12 558
2019 Operational 16 36 20 14 12 1 0 53 27 4189
2019 Other occupational category 44 34 11 7 3 1 0 80 10 374
2018 Executive 50 39 5 5 1 1 0 89 5 131
2018 Scientific and Professional 22 39 21 13 2 3 0 62 16 158
2018 Administration and Foreign Services 31 42 13 7 4 2 0 75 11 1205
2018 Technical 47 40 7 0 7 0 0 87 7 15
2018 Administrative Support 31 38 17 6 5 2 1 71 12 496
2018 Operational 18 37 21 13 9 1 0 56 22 3960
2018 Other occupational category 51 33 8 6 2 1 0 84 8 185
2017 Executive 41 40 9 9 2 0 0 81 11 125
2017 Scientific and Professional 23 40 19 12 4 2 1 64 17 140
2017 Administration and Foreign Services 27 44 15 6 4 2 0 74 11 1275
2017 Technical 57 38 5 0 0 0 0 95 0 18
2017 Administrative Support 30 40 17 5 5 3 0 72 11 526
2017 Operational 17 36 21 13 11 2 0 54 24 4648
2017 Other occupational category 56 32 4 5 1 2 0 90 6 255
2014 Executive 45 37 9 7 1 1 0 83 7 169
2014 Scientific and Professional 27 29 17 13 7 8 0 61 21 158
2014 Administration and Foreign Services 37 38 14 5 3 3 0 77 9 1753
2014 Technical 46 39 7 0 8 0 0 85 8 28
2014 Administrative Support 36 36 15 5 5 3 1 74 10 781
2014 Operational 23 35 19 11 8 3 0 60 20 6011
2014 Other occupational category 49 32 11 3 3 1 0 83 6 223

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 52 38 6 2 2 0 0 90 4 163
2019 Scientific and Professional 29 40 19 5 3 3 0 71 9 227
2019 Administration and Foreign Services 39 36 15 4 2 4 0 78 6 1629
2019 Technical 41 29 18 12 0 0 0 71 12 17
2019 Administrative Support 39 30 17 5 4 4 1 73 9 562
2019 Operational 23 35 22 9 8 3 1 60 18 4202
2019 Other occupational category 46 28 15 4 2 4 0 78 7 376
2018 Executive 51 39 8 1 0 1 1 91 1 132
2018 Scientific and Professional 19 40 28 8 3 2 0 60 11 158
2018 Administration and Foreign Services 31 39 18 4 3 4 1 73 8 1206
2018 Technical 40 33 13 7 7 0 0 73 13 15
2018 Administrative Support 34 34 19 5 4 3 1 71 9 496
2018 Operational 22 34 24 8 8 3 1 58 17 3963
2018 Other occupational category 47 29 14 3 0 6 0 82 4 185
2017 Executive 43 38 9 6 2 2 0 82 9 124
2017 Scientific and Professional 26 35 20 8 1 8 1 67 10 143
2017 Administration and Foreign Services 28 36 21 5 4 6 1 68 9 1273
2017 Technical 46 43 11 0 0 0 0 89 0 18
2017 Administrative Support 27 34 18 6 8 5 1 66 15 524
2017 Operational 20 31 24 9 10 5 1 54 20 4647
2017 Other occupational category 49 30 8 2 2 6 2 87 5 254
2014 Executive 49 37 7 7 0 1 0 86 7 168
2014 Scientific and Professional 26 34 20 6 2 11 1 67 10 158
2014 Administration and Foreign Services 36 34 17 4 3 6 1 75 7 1753
2014 Technical 42 25 21 4 8 0 0 67 11 28
2014 Administrative Support 36 33 16 5 4 6 1 73 10 781
2014 Operational 28 33 20 6 7 5 1 65 14 6006
2014 Other occupational category 54 31 9 2 3 2 0 87 4 222

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 60 28 6 2 4 0 0 88 6 162
2019 Scientific and Professional 31 45 13 7 5 0 0 75 11 226
2019 Administration and Foreign Services 45 37 10 5 3 0 0 82 8 1633
2019 Technical 39 33 11 6 11 0 0 72 17 18
2019 Administrative Support 46 34 10 5 5 1 0 80 10 564
2019 Operational 22 36 17 13 12 0 0 59 25 4215
2019 Other occupational category 58 28 6 5 3 0 0 86 7 376
2018 Executive 59 30 7 3 2 0 0 89 5 132
2018 Scientific and Professional 30 40 13 11 5 1 0 71 16 158
2018 Administration and Foreign Services 36 38 13 8 4 1 0 75 12 1203
2018 Technical 47 33 0 13 7 0 0 80 20 15
2018 Administrative Support 36 36 16 6 6 0 0 72 12 494
2018 Operational 18 36 19 14 12 0 0 55 26 3954
2018 Other occupational category 54 34 7 3 1 0 0 89 4 183
2017 Executive 53 32 2 7 5 0 0 86 12 124
2017 Scientific and Professional 30 40 15 10 5 0 0 70 15 143
2017 Administration and Foreign Services 32 40 15 7 5 0 0 73 12 1275
2017 Technical 41 49 5 5 0 0 0 89 5 18
2017 Administrative Support 34 40 12 8 6 0 0 74 13 526
2017 Operational 17 36 17 15 15 0 0 53 30 4651
2017 Other occupational category 66 25 4 4 1 0 0 91 5 255
2014 Executive 48 34 7 6 5 0 0 82 11 169
2014 Scientific and Professional 34 33 15 10 8 0 0 67 18 158
2014 Administration and Foreign Services 39 38 12 6 4 0 0 78 11 1753
2014 Technical 39 46 7 0 8 0 0 85 8 28
2014 Administrative Support 39 36 11 6 7 0 0 75 13 781
2014 Operational 23 35 16 13 12 0 0 59 26 6009
2014 Other occupational category 51 33 5 4 6 0 0 85 10 222

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 43 30 14 5 7 1 0 74 12 161
2019 Scientific and Professional 18 29 26 16 11 0 0 47 27 227
2019 Administration and Foreign Services 29 30 20 11 9 1 0 60 20 1635
2019 Technical 22 33 6 6 33 0 0 56 39 18
2019 Administrative Support 36 29 16 10 9 1 0 65 19 563
2019 Operational 16 27 21 17 18 0 0 44 36 4203
2019 Other occupational category 47 30 11 6 4 1 0 79 10 375
2018 Executive 34 31 18 10 7 0 1 65 17 131
2018 Scientific and Professional 11 25 21 21 20 1 0 37 42 159
2018 Administration and Foreign Services 20 29 20 17 14 1 0 49 31 1205
2018 Technical 33 20 13 7 27 0 0 53 33 15
2018 Administrative Support 27 28 23 9 12 0 0 55 21 495
2018 Operational 12 25 23 20 20 0 0 37 40 3951
2018 Other occupational category 42 33 16 6 3 0 0 75 9 184
2017 Executive 28 35 12 15 10 0 0 63 25 124
2017 Scientific and Professional 12 21 26 24 18 0 0 33 41 142
2017 Administration and Foreign Services 18 27 21 16 17 1 0 45 33 1274
2017 Technical 21 41 5 16 16 0 0 62 32 18
2017 Administrative Support 24 35 19 11 11 1 0 59 22 523
2017 Operational 11 24 20 20 24 1 0 35 44 4645
2017 Other occupational category 53 29 11 3 3 0 0 83 7 255
2014 Executive 35 28 12 12 13 1 0 63 25 169
2014 Scientific and Professional 16 30 20 17 16 1 0 46 33 158
2014 Administration and Foreign Services 21 33 19 15 11 1 0 55 26 1754
2014 Technical 32 32 21 0 15 0 0 64 15 28
2014 Administrative Support 25 34 18 10 11 1 0 61 21 780
2014 Operational 14 30 19 19 18 1 0 44 37 6010
2014 Other occupational category 38 33 14 8 6 0 0 71 15 222

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 43 30 13 9 5 1 0 73 14 163
2019 Scientific and Professional 18 31 26 18 8 0 0 48 26 223
2019 Administration and Foreign Services 30 33 18 12 7 0 0 62 19 1631
2019 Technical 11 44 6 6 33 0 0 56 39 18
2019 Administrative Support 35 30 17 10 8 0 0 65 18 561
2019 Operational 14 29 19 20 19 0 0 43 38 4194
2019 Other occupational category 46 32 10 8 3 1 0 78 11 375
2018 Executive 32 37 15 11 5 0 1 70 15 131
2018 Scientific and Professional 11 27 24 21 17 0 0 39 38 158
2018 Administration and Foreign Services 21 32 19 15 12 1 0 53 28 1206
2018 Technical 27 20 20 13 20 0 0 47 33 15
2018 Administrative Support 25 30 22 11 11 1 0 56 22 490
2018 Operational 11 27 20 22 21 0 0 38 42 3938
2018 Other occupational category 41 33 16 7 3 0 0 75 10 184
2017 Executive 28 39 8 18 7 0 0 67 25 124
2017 Scientific and Professional 12 24 22 28 13 0 1 36 42 142
2017 Administration and Foreign Services 18 31 19 17 14 0 0 50 31 1273
2017 Technical 16 41 16 11 16 0 0 57 27 18
2017 Administrative Support 22 36 20 13 9 1 0 58 22 525
2017 Operational 10 25 19 22 24 1 0 35 46 4644
2017 Other occupational category 54 31 9 4 2 0 0 84 6 255
2014 Executive 38 29 11 12 9 0 0 67 21 169
2014 Scientific and Professional 16 31 21 17 15 0 0 47 32 158
2014 Administration and Foreign Services 20 36 19 14 10 0 0 56 25 1754
2014 Technical 25 39 14 7 15 0 0 64 22 28
2014 Administrative Support 25 35 18 11 10 1 0 60 22 780
2014 Operational 12 29 18 21 20 0 0 42 40 6009
2014 Other occupational category 38 33 14 8 7 0 0 71 16 222

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 52 22 6 12 6 2 0 76 18 162
2019 Scientific and Professional 19 23 23 20 11 4 0 44 33 227
2019 Administration and Foreign Services 31 25 18 13 9 3 0 58 23 1633
2019 Technical 22 28 17 6 28 0 0 50 33 18
2019 Administrative Support 31 23 20 10 13 3 0 56 24 564
2019 Operational 19 24 18 18 18 3 0 44 37 4218
2019 Other occupational category 30 26 17 13 7 5 1 60 21 376
2018 Executive 43 22 13 14 7 2 0 66 21 132
2018 Scientific and Professional 11 22 27 16 24 0 1 33 40 159
2018 Administration and Foreign Services 23 24 21 16 15 2 0 47 31 1204
2018 Technical 27 13 20 7 33 0 0 40 40 15
2018 Administrative Support 23 23 22 13 15 3 1 48 29 496
2018 Operational 16 22 21 20 20 2 0 39 40 3959
2018 Other occupational category 30 26 15 13 9 6 1 60 23 185
2017 Executive 35 26 14 16 7 1 0 62 24 124
2017 Scientific and Professional 14 22 14 28 16 5 1 38 46 143
2017 Administration and Foreign Services 19 23 19 16 18 4 0 45 36 1271
2017 Technical 16 35 11 16 21 0 0 51 38 18
2017 Administrative Support 25 23 17 14 15 5 1 51 31 523
2017 Operational 13 22 18 18 24 4 0 37 44 4647
2017 Other occupational category 42 19 12 11 8 7 2 66 21 255
2014 Executive 37 25 11 15 12 1 0 62 27 169
2014 Scientific and Professional 18 20 16 18 23 5 1 40 43 158
2014 Administration and Foreign Services 22 24 21 14 14 4 1 48 30 1753
2014 Technical 28 14 14 18 18 7 0 46 39 28
2014 Administrative Support 25 25 17 14 13 5 0 53 28 779
2014 Operational 17 24 19 17 18 4 0 43 37 6014
2014 Other occupational category 29 25 15 12 12 7 0 58 26 222
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Executive 40 32 28 163
2019 Scientific and Professional 32 27 41 227
2019 Administration and Foreign Services 30 31 40 1638
2019 Technical 50 22 28 18
2019 Administrative Support 33 32 35 565
2019 Operational 26 38 36 4221
2019 Other occupational category 45 23 33 377
2018 Executive 42 34 23 132
2018 Scientific and Professional 45 19 36 160
2018 Administration and Foreign Services 35 28 37 1212
2018 Technical 40 20 40 15
2018 Administrative Support 35 29 36 501
2018 Operational 25 38 37 3981
2018 Other occupational category 36 27 37 185
2017 Executive 41 43 16 125
2017 Scientific and Professional 43 28 29 143
2017 Administration and Foreign Services 35 29 37 1274
2017 Technical 27 38 36 18
2017 Administrative Support 36 30 34 525
2017 Operational 26 37 37 4648
2017 Other occupational category 38 25 37 254
2014 Executive 44 30 26 169
2014 Scientific and Professional 44 25 31 158
2014 Administration and Foreign Services 35 27 38 1753
2014 Technical 17 39 43 28
2014 Administrative Support 31 30 39 779
2014 Operational 24 41 35 6011
2014 Other occupational category 45 22 33 222

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Scientific and Professional 3 27 58 5 3 4 74
2019 Administration and Foreign Services 16 31 41 3 4 6 490
2019 Administrative Support 9 38 33 3 9 8 186
2019 Operational 23 35 27 8 1 6 1092
2019 Other occupational category 0 5 8 6 79 1 165
2018 Scientific and Professional 5 24 65 2 0 3 69
2018 Administration and Foreign Services 15 22 52 2 3 6 423
2018 Administrative Support 15 31 35 6 6 7 176
2018 Operational 21 35 30 9 1 5 1001
2018 Other occupational category 0 7 9 4 80 1 65
2017 Executive 26 22 39 4 0 8 51
2017 Scientific and Professional 6 21 66 1 2 3 61
2017 Administration and Foreign Services 14 20 53 6 1 7 443
2017 Administrative Support 13 31 39 5 7 5 188
2017 Operational 19 27 35 12 0 6 1211
2017 Other occupational category 0 9 8 3 76 3 95
2014 Executive 19 21 54 3 9999 3 74
2014 Scientific and Professional 6 15 62 12 9999 6 72
2014 Administration and Foreign Services 12 27 47 6 9999 8 623
2014 Administrative Support 13 40 31 7 9999 8 240
2014 Operational 14 44 25 9 9999 7 1433
2014 Other occupational category 1 17 24 26 9999 31 99
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 48 24 4 1 0 1 23 94 1 163
2019 Scientific and Professional 29 48 11 7 4 0 1 77 11 224
2019 Administration and Foreign Services 37 44 9 5 2 1 2 83 8 1626
2019 Technical 39 44 6 6 6 0 0 83 11 18
2019 Administrative Support 27 45 14 8 4 1 1 73 13 564
2019 Operational 39 49 7 4 1 0 0 88 5 4201
2019 Other occupational category 27 33 9 11 6 4 10 69 20 377

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 60 12 3 2 1 1 22 92 4 162
2019 Scientific and Professional 50 29 12 4 0 4 1 83 5 224
2019 Administration and Foreign Services 53 29 8 2 1 5 2 88 3 1630
2019 Technical 61 11 11 11 6 0 0 72 17 18
2019 Administrative Support 45 30 13 3 3 5 1 80 6 558
2019 Operational 37 35 11 9 7 2 0 73 16 4207
2019 Other occupational category 46 17 11 2 1 11 11 81 5 377
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 12 88 227
2019 Administration and Foreign Services 13 87 1633
2019 Administrative Support 17 83 565
2019 Operational 23 77 4213
2019 Other occupational category 9 91 376
2018 Scientific and Professional 16 84 160
2018 Administration and Foreign Services 15 85 1214
2018 Administrative Support 16 84 500
2018 Operational 26 74 3977
2018 Other occupational category 13 87 184

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 27 73 26
2019 Administration and Foreign Services 54 46 207
2019 Administrative Support 71 29 98
2019 Operational 55 45 955
2019 Other occupational category 83 17 30
2018 Scientific and Professional 31 69 25
2018 Administration and Foreign Services 56 44 183
2018 Administrative Support 68 32 79
2018 Operational 51 49 1013
2018 Other occupational category 86 14 25

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 77 23 26
2019 Administration and Foreign Services 61 39 207
2019 Administrative Support 52 48 98
2019 Operational 67 33 955
2019 Other occupational category 51 49 30
2018 Scientific and Professional 82 18 25
2018 Administration and Foreign Services 62 38 183
2018 Administrative Support 66 34 79
2018 Operational 70 30 1013
2018 Other occupational category 32 68 25

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 4 96 207
2019 Operational 10 90 955
2018 Administration and Foreign Services 10 90 183
2018 Operational 9 91 1013
2018 Other occupational category 0 100 25

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 0 100 207
2019 Administrative Support 0 100 98
2019 Operational 6 94 955
2019 Other occupational category 0 100 30
2018 Scientific and Professional 0 100 25
2018 Administrative Support 0 100 79
2018 Operational 6 94 1013
2018 Other occupational category 0 100 25

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 3 97 207
2019 Operational 4 96 955
2018 Administration and Foreign Services 4 96 183
2018 Administrative Support 0 100 79
2018 Operational 4 96 1013
2018 Other occupational category 0 100 25

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 26
2019 Administration and Foreign Services 3 97 207
2019 Administrative Support 6 94 98
2019 Operational 21 79 955
2019 Other occupational category 24 76 30
2018 Scientific and Professional 0 100 25
2018 Administrative Support 6 94 79
2018 Operational 23 77 1013

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 26
2019 Administration and Foreign Services 3 97 207
2019 Operational 3 97 955
2018 Administration and Foreign Services 3 97 183
2018 Operational 3 97 1013

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 38 62 26
2019 Administration and Foreign Services 38 62 205
2019 Administrative Support 35 65 97
2019 Operational 43 57 946
2019 Other occupational category 20 80 30
2018 Scientific and Professional 38 62 25
2018 Administration and Foreign Services 32 68 184
2018 Administrative Support 40 60 80
2018 Operational 44 56 1013

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 61 39 26
2019 Administration and Foreign Services 38 62 205
2019 Administrative Support 32 68 97
2019 Operational 39 61 946
2019 Other occupational category 20 80 30
2018 Scientific and Professional 43 57 25
2018 Administration and Foreign Services 43 57 184
2018 Administrative Support 34 66 80
2018 Operational 39 61 1013

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 58 42 26
2019 Administration and Foreign Services 51 49 205
2019 Administrative Support 53 47 97
2019 Operational 54 46 946
2019 Other occupational category 48 52 30
2018 Scientific and Professional 55 45 25
2018 Administration and Foreign Services 48 52 184
2018 Administrative Support 49 51 80
2018 Operational 51 49 1013
2018 Other occupational category 45 55 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 38 62 26
2019 Administration and Foreign Services 39 61 205
2019 Administrative Support 37 63 97
2019 Operational 45 55 946
2019 Other occupational category 41 59 30
2018 Scientific and Professional 44 56 25
2018 Administration and Foreign Services 40 60 184
2018 Administrative Support 41 59 80
2018 Operational 43 57 1013
2018 Other occupational category 48 52 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 58 42 26
2019 Administration and Foreign Services 35 65 205
2019 Administrative Support 34 66 97
2019 Operational 35 65 946
2018 Scientific and Professional 36 64 25
2018 Administration and Foreign Services 36 64 184
2018 Administrative Support 38 63 80
2018 Operational 36 64 1013
2018 Other occupational category 21 79 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 46 54 26
2019 Administration and Foreign Services 53 47 205
2019 Administrative Support 46 54 97
2019 Operational 55 45 946
2019 Other occupational category 59 41 30
2018 Scientific and Professional 56 44 25
2018 Administration and Foreign Services 45 55 184
2018 Administrative Support 58 43 80
2018 Operational 56 44 1013
2018 Other occupational category 66 34 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 35 65 26
2019 Administration and Foreign Services 29 71 205
2019 Administrative Support 34 66 97
2019 Operational 43 57 946
2019 Other occupational category 38 62 30
2018 Scientific and Professional 29 71 25
2018 Administration and Foreign Services 30 70 184
2018 Administrative Support 31 69 80
2018 Operational 43 57 1013
2018 Other occupational category 34 66 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 26
2019 Operational 3 97 946
2018 Scientific and Professional 0 100 25
2018 Administration and Foreign Services 3 97 184
2018 Administrative Support 0 100 80
2018 Operational 3 97 1013
2018 Other occupational category 0 100 24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 7 93 205
2019 Administrative Support 10 90 97
2019 Operational 11 89 946
2019 Other occupational category 31 69 30
2018 Administration and Foreign Services 7 93 184
2018 Administrative Support 6 94 80
2018 Operational 12 88 1013
2018 Other occupational category 29 71 24

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 4 96 205
2019 Administrative Support 10 90 97
2019 Operational 14 86 946
2018 Administration and Foreign Services 5 95 184
2018 Administrative Support 10 90 80
2018 Operational 13 87 1013

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 54 46 26
2019 Administration and Foreign Services 46 54 205
2019 Administrative Support 62 38 97
2019 Operational 61 39 946
2019 Other occupational category 44 56 30
2018 Scientific and Professional 53 47 25
2018 Administration and Foreign Services 53 47 184
2018 Administrative Support 54 46 80
2018 Operational 58 42 1013
2018 Other occupational category 34 66 24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 27 73 26
2019 Administration and Foreign Services 24 76 205
2019 Administrative Support 28 72 97
2019 Operational 30 70 946
2019 Other occupational category 20 80 30
2018 Scientific and Professional 26 74 25
2018 Administration and Foreign Services 22 78 184
2018 Administrative Support 25 75 80
2018 Operational 30 70 1013
2018 Other occupational category 24 76 24

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 26
2019 Administration and Foreign Services 15 85 205
2019 Administrative Support 19 81 97
2019 Operational 17 83 946
2018 Administration and Foreign Services 15 85 184
2018 Administrative Support 15 85 80
2018 Operational 15 85 1013

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 58 42 26
2019 Administration and Foreign Services 50 50 203
2019 Administrative Support 48 52 97
2019 Operational 49 51 940
2019 Other occupational category 55 45 30
2018 Scientific and Professional 52 48 25
2018 Administration and Foreign Services 63 37 185
2018 Administrative Support 35 65 80
2018 Operational 50 50 1016
2018 Other occupational category 46 54 25

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 23 77 203
2019 Administrative Support 22 78 97
2019 Operational 31 69 940
2019 Other occupational category 24 76 30
2018 Scientific and Professional 36 64 25
2018 Administration and Foreign Services 30 70 185
2018 Administrative Support 14 86 80
2018 Operational 28 72 1016
2018 Other occupational category 14 86 25

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 5 95 203
2019 Operational 7 93 940
2018 Scientific and Professional 21 79 25
2018 Administration and Foreign Services 6 94 185
2018 Operational 6 94 1016

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 9 91 203
2019 Administrative Support 19 81 97
2019 Operational 28 72 940
2018 Administration and Foreign Services 14 86 185
2018 Administrative Support 23 78 80
2018 Operational 25 75 1016

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 5 95 203
2019 Administrative Support 6 94 97
2019 Operational 10 90 940
2018 Administration and Foreign Services 8 92 185
2018 Administrative Support 8 93 80
2018 Operational 9 91 1016

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 26
2019 Administration and Foreign Services 3 97 203
2019 Administrative Support 7 93 97
2019 Operational 14 86 940
2018 Administration and Foreign Services 5 95 185
2018 Administrative Support 8 93 80
2018 Operational 14 86 1016

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 14 86 203
2019 Administrative Support 15 85 97
2019 Operational 15 85 940
2019 Other occupational category 20 80 30
2018 Scientific and Professional 20 80 25
2018 Administration and Foreign Services 8 92 185
2018 Administrative Support 16 84 80
2018 Operational 15 85 1016
2018 Other occupational category 0 100 25

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 10 90 203
2019 Administrative Support 13 87 97
2019 Operational 12 88 940
2018 Scientific and Professional 21 79 25
2018 Administration and Foreign Services 8 92 185
2018 Administrative Support 13 88 80
2018 Operational 11 89 1016

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 31 69 26
2019 Administration and Foreign Services 31 69 203
2019 Administrative Support 31 69 97
2019 Operational 27 73 940
2019 Other occupational category 35 65 30
2018 Administration and Foreign Services 22 78 185
2018 Administrative Support 40 60 80
2018 Operational 27 73 1016
2018 Other occupational category 52 48 25

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 10 90 194
2019 Administrative Support 16 84 90
2019 Operational 9 91 810
2018 Administration and Foreign Services 12 88 176
2018 Operational 9 91 878

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 19 81 194
2019 Administrative Support 24 76 90
2019 Operational 14 86 810
2018 Administration and Foreign Services 13 87 176
2018 Administrative Support 9 91 74
2018 Operational 13 87 878
2018 Other occupational category 49 51 23

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 7 93 194
2019 Administrative Support 10 90 90
2019 Operational 8 92 810
2018 Administration and Foreign Services 10 90 176
2018 Administrative Support 9 91 74
2018 Operational 9 91 878

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 9 91 194
2019 Operational 5 95 810
2018 Administration and Foreign Services 8 92 176
2018 Administrative Support 7 93 74
2018 Operational 5 95 878

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 12 88 194
2019 Administrative Support 11 89 90
2019 Operational 7 93 810
2018 Administration and Foreign Services 13 87 176
2018 Administrative Support 7 93 74
2018 Operational 8 92 878

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 12 88 194
2019 Administrative Support 10 90 90
2019 Operational 8 92 810
2018 Administration and Foreign Services 18 82 176
2018 Administrative Support 7 93 74
2018 Operational 7 93 878

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 23 77 26
2019 Administration and Foreign Services 16 84 194
2019 Administrative Support 6 94 90
2019 Operational 6 94 810
2018 Scientific and Professional 22 78 23
2018 Administration and Foreign Services 14 86 176
2018 Administrative Support 7 93 74
2018 Operational 6 94 878

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 10 90 194
2019 Administrative Support 16 84 90
2019 Operational 10 90 810
2018 Administration and Foreign Services 12 88 176
2018 Administrative Support 14 86 74
2018 Operational 10 90 878
2018 Other occupational category 24 76 23

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 13 87 194
2019 Administrative Support 12 88 90
2019 Operational 10 90 810
2018 Administration and Foreign Services 13 87 176
2018 Administrative Support 12 88 74
2018 Operational 8 92 878
2018 Other occupational category 0 100 23

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 38 62 26
2019 Administration and Foreign Services 34 66 194
2019 Administrative Support 22 78 90
2019 Operational 39 61 810
2018 Scientific and Professional 44 56 23
2018 Administration and Foreign Services 32 68 176
2018 Administrative Support 31 69 74
2018 Operational 38 62 878
2018 Other occupational category 32 68 23

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 6 94 194
2019 Administrative Support 11 89 90
2019 Operational 10 90 810
2018 Administration and Foreign Services 11 89 176
2018 Administrative Support 12 88 74
2018 Operational 9 91 878

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 50 50 26
2019 Administration and Foreign Services 47 53 194
2019 Administrative Support 48 52 90
2019 Operational 55 45 810
2018 Scientific and Professional 54 46 23
2018 Administration and Foreign Services 47 53 176
2018 Administrative Support 42 58 74
2018 Operational 50 50 878
2018 Other occupational category 41 59 23

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administrative Support 6 94 90
2019 Operational 2 98 810
2018 Scientific and Professional 0 100 23
2018 Operational 2 98 878
2018 Other occupational category 0 100 23

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 73 27 26
2019 Administration and Foreign Services 56 44 194
2019 Administrative Support 49 51 90
2019 Operational 66 34 810
2018 Scientific and Professional 71 29 23
2018 Administration and Foreign Services 58 42 176
2018 Administrative Support 61 39 74
2018 Operational 66 34 878
2018 Other occupational category 58 42 23

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 26
2019 Administration and Foreign Services 6 94 194
2019 Operational 4 96 810
2018 Scientific and Professional 0 100 23
2018 Administration and Foreign Services 5 95 176
2018 Administrative Support 12 88 74
2018 Operational 4 96 878
2018 Other occupational category 0 100 23

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 13 87 194
2019 Administrative Support 19 81 90
2019 Operational 13 87 810
2018 Scientific and Professional 0 100 23
2018 Administration and Foreign Services 5 95 176
2018 Administrative Support 16 84 74
2018 Operational 13 87 878

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 14 86 226
2019 Administration and Foreign Services 17 83 1634
2019 Administrative Support 21 79 562
2019 Operational 31 69 4200
2019 Other occupational category 12 88 377

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 23 33 9 16 5 7 7 66 24 163
2019 Scientific and Professional 10 8 27 7 5 32 10 32 22 227
2019 Administration and Foreign Services 16 17 21 7 7 25 7 49 20 1634
2019 Technical 17 17 17 0 6 33 11 60 10 18
2019 Administrative Support 18 17 21 6 10 18 10 49 22 563
2019 Operational 8 16 22 14 22 15 4 30 44 4217
2019 Other occupational category 24 13 13 6 2 28 14 64 14 377
2018 Executive 30 34 11 10 2 9 4 74 13 129
2018 Scientific and Professional 6 17 25 7 8 29 8 37 23 159
2018 Administration and Foreign Services 14 18 24 9 8 21 5 44 23 1212
2018 Technical 13 7 13 0 13 47 7 43 29 15
2018 Administrative Support 16 18 24 7 9 20 6 46 21 498
2018 Operational 7 16 24 15 22 12 3 27 44 3964
2018 Other occupational category 24 16 13 4 8 26 10 62 18 185
2017 Executive 31 28 12 11 7 9 2 67 20 125
2017 Scientific and Professional 7 12 28 13 6 30 5 29 29 142
2017 Administration and Foreign Services 13 17 22 7 9 24 7 45 24 1274
2017 Technical 27 11 16 0 0 32 14 70 0 18
2017 Administrative Support 16 16 22 8 10 21 8 44 26 526
2017 Operational 7 15 23 13 21 16 4 28 42 4656
2017 Other occupational category 26 16 12 5 1 26 15 70 10 255
2014 Executive 34 29 13 7 5 10 3 72 13 169
2014 Scientific and Professional 5 11 22 3 9 37 13 33 23 157
2014 Administration and Foreign Services 11 17 21 7 7 28 9 45 22 1751
2014 Technical 11 14 15 0 10 35 14 50 20 28
2014 Administrative Support 16 17 20 6 10 21 9 48 23 781
2014 Operational 9 16 24 11 15 19 5 33 36 6009
2014 Other occupational category 25 9 17 5 5 28 10 56 17 222

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 47 34 8 7 2 1 0 82 10 163
2019 Scientific and Professional 23 25 26 11 4 11 1 54 17 226
2019 Administration and Foreign Services 29 30 20 7 4 9 1 65 13 1633
2019 Technical 39 11 28 6 6 11 0 56 13 18
2019 Administrative Support 33 27 17 6 8 8 1 66 15 562
2019 Operational 15 27 22 14 16 5 1 45 32 4217
2019 Other occupational category 36 25 14 6 2 13 3 73 10 377
2018 Executive 45 37 8 4 3 3 0 84 7 131
2018 Scientific and Professional 14 29 28 14 4 12 0 48 20 159
2018 Administration and Foreign Services 22 30 23 8 6 10 1 58 16 1212
2018 Technical 27 33 20 7 7 7 0 64 14 15
2018 Administrative Support 24 30 23 7 7 8 1 59 16 499
2018 Operational 12 27 23 16 18 4 0 41 36 3963
2018 Other occupational category 35 26 13 7 5 12 2 71 14 184
2017 Executive 42 31 9 10 5 4 0 75 16 124
2017 Scientific and Professional 14 24 28 12 6 15 1 45 22 143
2017 Administration and Foreign Services 20 29 22 9 7 11 1 57 18 1273
2017 Technical 53 24 12 0 0 12 0 87 0 17
2017 Administrative Support 24 26 25 8 7 10 1 55 17 525
2017 Operational 11 26 23 14 18 7 1 40 35 4647
2017 Other occupational category 41 21 15 5 2 13 4 74 8 255
2014 Executive 42 29 14 7 4 3 1 74 11 169
2014 Scientific and Professional 14 17 25 8 7 26 3 44 21 158
2014 Administration and Foreign Services 18 29 22 7 6 17 2 57 15 1750
2014 Technical 21 18 18 0 11 28 4 57 16 28
2014 Administrative Support 25 25 21 7 9 11 2 58 18 781
2014 Operational 14 26 24 12 13 10 1 44 29 6009
2014 Other occupational category 31 20 19 5 4 16 4 64 12 222
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Executive 4 96 163
2019 Scientific and Professional 5 95 227
2019 Administration and Foreign Services 7 93 1635
2019 Technical 0 100 18
2019 Administrative Support 10 90 564
2019 Operational 15 85 4210
2019 Other occupational category 5 95 377
2018 Scientific and Professional 7 93 159
2018 Administration and Foreign Services 8 92 1212
2018 Administrative Support 12 88 498
2018 Operational 17 83 3965
2018 Other occupational category 6 94 183

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 33 67 116
2019 Administrative Support 44 56 59
2019 Operational 38 62 622
2019 Other occupational category 60 40 19
2018 Administration and Foreign Services 30 70 98
2018 Administrative Support 40 60 62
2018 Operational 35 65 654

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 77 23 116
2019 Administrative Support 71 29 59
2019 Operational 79 21 622
2019 Other occupational category 49 51 19
2018 Administration and Foreign Services 81 19 98
2018 Administrative Support 81 19 62
2018 Operational 80 20 654

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 4 96 116
2019 Administrative Support 0 100 59
2019 Operational 4 96 622
2019 Other occupational category 0 100 19
2018 Administration and Foreign Services 6 94 98
2018 Operational 2 98 654
2018 Other occupational category 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 116
2019 Administrative Support 0 100 59
2019 Operational 4 96 622
2018 Scientific and Professional 0 100 10
2018 Administrative Support 0 100 62
2018 Operational 4 96 654
2018 Other occupational category 0 100 10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 8 92 116
2019 Operational 6 94 622
2018 Scientific and Professional 0 100 10
2018 Administration and Foreign Services 7 93 98
2018 Operational 4 96 654
2018 Other occupational category 0 100 10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administrative Support 8 92 59
2019 Operational 17 83 622
2018 Operational 16 84 654

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 10 90 116
2019 Operational 7 93 622
2018 Administration and Foreign Services 7 93 98
2018 Administrative Support 10 90 62
2018 Operational 10 90 654

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 24 76 115
2019 Administrative Support 28 72 58
2019 Operational 22 78 608
2018 Administration and Foreign Services 34 66 97
2018 Administrative Support 19 81 62
2018 Operational 25 75 651

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 21 79 115
2019 Administrative Support 21 79 58
2019 Operational 18 82 608
2018 Administration and Foreign Services 31 69 97
2018 Administrative Support 15 85 62
2018 Operational 17 83 651

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 19 81 115
2019 Administrative Support 22 78 58
2019 Operational 15 85 608
2018 Scientific and Professional 0 100 10
2018 Administration and Foreign Services 26 74 97
2018 Administrative Support 18 82 62
2018 Operational 16 84 651

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 6 94 115
2019 Administrative Support 10 90 58
2019 Operational 6 94 608
2018 Scientific and Professional 0 100 10
2018 Administration and Foreign Services 12 88 97
2018 Administrative Support 13 87 62
2018 Operational 5 95 651

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 28 72 115
2019 Administrative Support 28 72 58
2019 Operational 25 75 608
2019 Other occupational category 49 51 19
2018 Administration and Foreign Services 20 80 97
2018 Administrative Support 29 71 62
2018 Operational 19 81 651

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 15 85 115
2019 Administrative Support 21 79 58
2019 Operational 37 63 608
2019 Other occupational category 56 44 19
2018 Administration and Foreign Services 27 73 97
2018 Administrative Support 29 71 62
2018 Operational 40 60 651

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 6 94 115
2019 Administrative Support 0 100 58
2019 Operational 6 94 608
2018 Scientific and Professional 0 100 10
2018 Operational 5 95 651
2018 Other occupational category 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administrative Support 0 100 58
2019 Operational 2 98 608
2018 Scientific and Professional 0 100 10
2018 Operational 2 98 651
2018 Other occupational category 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 5 95 115
2019 Operational 14 86 608
2019 Other occupational category 0 100 19
2018 Scientific and Professional 0 100 10
2018 Administration and Foreign Services 6 94 97
2018 Operational 12 88 651
2018 Other occupational category 0 100 10

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 17 83 115
2019 Operational 29 71 608
2019 Other occupational category 0 100 19
2018 Administration and Foreign Services 19 81 97
2018 Administrative Support 11 89 62
2018 Operational 27 73 651
2018 Other occupational category 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 115
2019 Operational 2 98 608
2019 Other occupational category 0 100 19
2018 Scientific and Professional 0 100 10
2018 Administration and Foreign Services 0 100 97
2018 Administrative Support 0 100 62
2018 Operational 1 99 651
2018 Other occupational category 0 100 10

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 16 84 115
2019 Administrative Support 22 78 58
2019 Operational 24 76 608
2018 Administration and Foreign Services 13 87 97
2018 Administrative Support 24 76 62
2018 Operational 21 79 651
2018 Other occupational category 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 115
2019 Administrative Support 0 100 58
2018 Scientific and Professional 0 100 10
2018 Administrative Support 0 100 62
2018 Other occupational category 0 100 10

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 22 78 115
2019 Administrative Support 29 71 58
2019 Operational 14 86 608
2018 Administration and Foreign Services 16 84 97
2018 Administrative Support 21 79 62
2018 Operational 13 87 651

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 29 71 114
2019 Administrative Support 31 69 58
2019 Operational 31 69 605
2019 Other occupational category 23 77 19
2018 Administration and Foreign Services 26 74 97
2018 Administrative Support 37 63 62
2018 Operational 31 69 654

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 10 90 114
2019 Administrative Support 16 84 58
2019 Operational 18 82 605
2018 Administration and Foreign Services 8 92 97
2018 Administrative Support 13 87 62
2018 Operational 17 83 654

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 0 100 114
2019 Administrative Support 0 100 58
2019 Operational 5 95 605
2019 Other occupational category 0 100 19
2018 Operational 4 96 654
2018 Other occupational category 0 100 10

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 11 89 114
2019 Administrative Support 22 78 58
2019 Operational 21 79 605
2018 Administration and Foreign Services 15 85 97
2018 Administrative Support 26 74 62
2018 Operational 22 78 654
2018 Other occupational category 0 100 10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 6 94 605
2018 Scientific and Professional 0 100 10
2018 Administrative Support 8 92 62
2018 Operational 3 97 654
2018 Other occupational category 0 100 10

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 12 88 605
2018 Operational 12 88 654
2018 Other occupational category 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 7 93 114
2019 Operational 10 90 605
2018 Administration and Foreign Services 5 95 97
2018 Administrative Support 8 92 62
2018 Operational 9 91 654
2018 Other occupational category 0 100 10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 9 91 114
2019 Administrative Support 10 90 58
2019 Operational 12 88 605
2018 Administration and Foreign Services 6 94 97
2018 Administrative Support 13 87 62
2018 Operational 7 93 654

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 55 45 114
2019 Administrative Support 41 59 58
2019 Operational 46 54 605
2019 Other occupational category 55 45 19
2018 Administration and Foreign Services 58 42 97
2018 Administrative Support 39 61 62
2018 Operational 48 52 654
2018 Other occupational category 54 46 10

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 6 94 482
2018 Operational 5 95 575

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 10 90 482
2018 Administration and Foreign Services 7 93 94
2018 Administrative Support 10 90 59
2018 Operational 10 90 575

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 3 97 482
2018 Operational 3 97 575

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 2 98 482
2018 Operational 3 97 575
2018 Other occupational category 0 100 10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 2 98 482
2018 Administration and Foreign Services 0 100 94
2018 Operational 3 97 575
2018 Other occupational category 0 100 10

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 4 96 482
2018 Administrative Support 0 100 59
2018 Operational 2 98 575
2018 Other occupational category 0 100 10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 5 95 482
2018 Administration and Foreign Services 8 92 94
2018 Operational 3 97 575
2018 Other occupational category 0 100 10

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 9 91 482
2018 Administration and Foreign Services 13 87 94
2018 Administrative Support 12 88 59
2018 Operational 9 91 575

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 12 88 482
2018 Administration and Foreign Services 9 91 94
2018 Administrative Support 17 83 59
2018 Operational 7 93 575

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 33 67 482
2018 Administration and Foreign Services 25 75 94
2018 Administrative Support 27 73 59
2018 Operational 31 69 575

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 9 91 482
2018 Administration and Foreign Services 13 87 94
2018 Administrative Support 10 90 59
2018 Operational 8 92 575

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 51 49 482
2018 Administration and Foreign Services 49 51 94
2018 Administrative Support 37 63 59
2018 Operational 45 55 575

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 2 98 482
2018 Administration and Foreign Services 5 95 94
2018 Operational 3 97 575
2018 Other occupational category 0 100 10

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 54 46 11
2019 Operational 67 33 482
2018 Administration and Foreign Services 58 42 94
2018 Administrative Support 61 39 59
2018 Operational 71 29 575

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Operational 4 96 482
2018 Administration and Foreign Services 5 95 94
2018 Operational 5 95 575
2018 Other occupational category 0 100 10

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 11
2019 Operational 10 90 482
2018 Administration and Foreign Services 14 86 94
2018 Administrative Support 22 78 59
2018 Operational 13 87 575

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Executive 4 96 163
2019 Scientific and Professional 10 90 227
2019 Administration and Foreign Services 9 91 1633
2019 Technical 0 100 18
2019 Administrative Support 11 89 562
2019 Operational 19 81 4197
2019 Other occupational category 10 90 378

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 33 30 11 4 3 12 6 77 9 163
2019 Scientific and Professional 12 9 26 2 5 37 9 39 14 226
2019 Administration and Foreign Services 18 18 22 4 4 27 7 55 12 1628
2019 Technical 17 22 17 0 0 44 0 70 0 18
2019 Administrative Support 21 17 23 4 7 20 9 54 14 561
2019 Operational 11 17 27 8 13 19 4 37 28 4210
2019 Other occupational category 28 12 13 3 2 30 12 68 10 377
2018 Executive 37 28 14 2 2 15 3 79 5 131
2018 Scientific and Professional 7 14 26 3 4 38 9 38 13 158
2018 Administration and Foreign Services 15 19 28 4 5 25 4 49 12 1212
2018 Technical 20 7 13 0 13 40 7 50 25 15
2018 Administrative Support 17 19 25 5 7 23 5 49 16 496
2018 Operational 9 17 31 9 13 17 3 32 28 3960
2018 Other occupational category 30 15 9 3 2 33 9 76 8 181
2017 Executive 39 28 8 2 4 14 5 83 6 125
2017 Scientific and Professional 10 14 23 5 3 37 8 43 14 143
2017 Administration and Foreign Services 13 17 24 4 4 31 7 49 12 1275
2017 Technical 27 11 16 0 0 46 0 69 0 18
2017 Administrative Support 16 20 22 5 5 24 7 53 15 525
2017 Operational 9 17 28 7 12 22 5 35 26 4655
2017 Other occupational category 30 16 9 1 1 30 12 80 3 255
2014 Executive 36 24 15 2 0 20 4 78 2 169
2014 Scientific and Professional 5 9 15 4 4 50 14 37 20 158
2014 Administration and Foreign Services 13 15 24 3 2 35 8 49 9 1751
2014 Technical 21 11 11 0 4 46 7 68 9 28
2014 Administrative Support 17 17 23 3 6 25 9 51 15 781
2014 Operational 11 17 27 7 9 25 5 39 23 6011
2014 Other occupational category 26 12 17 2 3 27 14 64 7 220

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 51 32 10 2 2 2 0 85 4 161
2019 Scientific and Professional 24 26 26 4 4 14 3 60 9 227
2019 Administration and Foreign Services 30 29 20 4 3 11 1 68 9 1630
2019 Technical 39 28 28 0 0 6 0 71 0 18
2019 Administrative Support 36 26 20 2 6 9 1 68 9 562
2019 Operational 18 27 24 9 12 8 1 50 23 4203
2019 Other occupational category 41 21 12 4 2 16 4 78 7 376
2018 Executive 45 40 7 2 2 3 0 88 5 132
2018 Scientific and Professional 16 28 25 8 2 19 3 56 13 159
2018 Administration and Foreign Services 23 29 26 5 4 12 1 59 11 1210
2018 Technical 33 33 13 7 7 7 0 71 14 15
2018 Administrative Support 26 30 22 5 6 9 1 62 13 494
2018 Operational 14 27 27 11 13 7 1 44 26 3956
2018 Other occupational category 39 25 12 2 1 17 3 80 4 181
2017 Executive 49 30 8 2 3 5 2 86 6 125
2017 Scientific and Professional 16 33 22 5 4 17 2 61 12 142
2017 Administration and Foreign Services 22 29 24 4 4 16 2 62 9 1271
2017 Technical 32 25 16 0 0 27 0 77 0 18
2017 Administrative Support 26 29 21 5 5 12 2 64 11 525
2017 Operational 15 27 25 9 11 11 2 48 23 4642
2017 Other occupational category 48 24 7 4 1 13 4 86 6 255
2014 Executive 44 29 15 1 1 9 1 81 2 169
2014 Scientific and Professional 14 20 18 7 2 36 2 55 15 158
2014 Administration and Foreign Services 22 28 21 4 3 21 2 64 10 1751
2014 Technical 28 11 18 4 8 32 0 57 16 28
2014 Administrative Support 25 25 22 3 6 15 3 62 11 779
2014 Operational 16 27 24 8 9 14 1 51 20 6004
2014 Other occupational category 34 22 15 3 2 18 5 74 7 222
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 43 25 18 5 7 0 2 69 12 163
2019 Scientific and Professional 16 26 15 16 26 0 1 42 43 227
2019 Administration and Foreign Services 25 24 19 13 19 0 1 49 32 1635
2019 Technical 28 28 11 22 11 0 0 56 33 18
2019 Administrative Support 28 25 18 14 13 1 1 53 28 562
2019 Operational 24 26 20 11 17 0 1 51 29 4217
2019 Other occupational category 28 25 16 13 17 0 0 54 30 378
2018 Executive 36 30 16 12 5 0 1 66 18 132
2018 Scientific and Professional 19 22 25 14 20 0 1 41 34 157
2018 Administration and Foreign Services 26 22 22 12 16 0 2 49 29 1215
2018 Technical 13 27 33 20 7 0 0 40 27 15
2018 Administrative Support 31 25 18 11 11 1 3 58 23 496
2018 Operational 23 27 21 13 17 0 1 50 30 3964
2018 Other occupational category 27 26 20 12 14 0 0 53 27 184
2017 Executive 45 22 13 13 7 0 0 68 20 125
2017 Scientific and Professional 29 20 21 15 15 1 1 49 30 142
2017 Administration and Foreign Services 28 24 19 12 15 0 3 53 28 1272
2017 Technical 54 24 16 0 0 0 5 83 0 18
2017 Administrative Support 30 27 19 10 11 1 3 59 22 520
2017 Operational 23 27 21 12 15 0 1 51 28 4639
2017 Other occupational category 27 30 19 8 13 0 2 58 22 255

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 19 29 20 21 0 0 31 40 163
2019 Scientific and Professional 10 27 30 23 9 1 0 37 32 227
2019 Administration and Foreign Services 18 27 25 16 13 0 1 46 29 1635
2019 Technical 22 28 33 11 6 0 0 50 17 18
2019 Administrative Support 36 28 19 9 6 1 1 65 15 563
2019 Operational 18 28 25 15 13 0 0 46 29 4209
2019 Other occupational category 48 26 16 5 3 0 1 75 8 377
2018 Executive 6 20 27 27 19 0 0 27 46 132
2018 Scientific and Professional 18 20 30 18 14 0 0 38 32 159
2018 Administration and Foreign Services 13 22 28 20 16 0 1 35 36 1211
2018 Technical 27 33 7 7 27 0 0 60 33 15
2018 Administrative Support 25 31 23 13 7 0 1 56 20 495
2018 Operational 16 28 27 17 13 0 0 43 30 3962
2018 Other occupational category 39 35 14 8 2 0 1 75 10 184
2017 Executive 5 18 29 24 24 0 0 23 48 125
2017 Scientific and Professional 13 29 27 16 15 0 0 42 31 142
2017 Administration and Foreign Services 13 27 26 16 16 0 1 41 33 1273
2017 Technical 11 41 11 32 5 0 0 51 38 18
2017 Administrative Support 25 26 25 10 10 1 2 53 21 525
2017 Operational 17 25 25 17 15 0 1 43 32 4645
2017 Other occupational category 43 26 18 8 1 1 2 72 10 255

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 27 25 23 14 0 0 38 37 162
2019 Scientific and Professional 17 29 25 20 8 0 0 47 28 225
2019 Administration and Foreign Services 21 30 24 15 9 0 1 51 25 1630
2019 Technical 22 39 17 22 0 0 0 61 22 18
2019 Administrative Support 45 28 15 6 3 1 2 75 9 557
2019 Operational 27 30 21 11 8 0 3 59 20 4180
2019 Other occupational category 63 21 8 2 1 0 5 89 3 374
2018 Executive 10 22 31 21 16 0 0 32 37 132
2018 Scientific and Professional 17 27 22 18 14 1 1 45 32 158
2018 Administration and Foreign Services 14 25 26 18 14 0 2 40 33 1207
2018 Technical 27 27 20 7 20 0 0 53 27 15
2018 Administrative Support 39 27 18 8 4 1 3 69 12 493
2018 Operational 23 31 22 12 9 0 3 56 21 3914
2018 Other occupational category 59 18 9 6 0 0 7 84 7 182
2017 Executive 5 24 28 22 21 0 0 29 43 124
2017 Scientific and Professional 25 18 27 16 14 0 1 43 30 143
2017 Administration and Foreign Services 15 26 26 17 13 0 2 43 30 1272
2017 Technical 22 32 11 21 5 0 9 59 29 18
2017 Administrative Support 35 31 18 7 5 1 4 69 12 522
2017 Operational 25 28 21 12 10 1 4 55 23 4630
2017 Other occupational category 61 16 10 3 2 1 7 84 5 255

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 10 25 29 20 17 0 0 34 37 163
2019 Scientific and Professional 13 23 25 18 19 1 1 37 37 226
2019 Administration and Foreign Services 18 23 23 19 16 0 1 41 36 1631
2019 Technical 18 18 35 12 18 0 0 35 29 17
2019 Administrative Support 30 26 17 11 12 1 2 58 24 563
2019 Operational 10 17 20 20 32 0 1 28 52 4197
2019 Other occupational category 49 21 13 7 8 0 1 71 15 377
2018 Executive 6 15 29 28 22 0 0 22 49 130
2018 Scientific and Professional 14 19 19 24 24 0 1 33 48 159
2018 Administration and Foreign Services 11 16 26 20 25 0 1 28 46 1209
2018 Technical 33 13 20 0 33 0 0 47 33 15
2018 Administrative Support 25 23 19 14 16 1 2 50 30 496
2018 Operational 9 15 22 21 32 0 0 24 53 3952
2018 Other occupational category 40 22 18 10 9 1 1 62 20 183
2017 Executive 3 21 17 29 29 0 1 24 59 124
2017 Scientific and Professional 9 18 25 21 26 0 1 27 48 143
2017 Administration and Foreign Services 12 18 23 21 24 1 1 30 46 1271
2017 Technical 10 27 11 21 22 0 9 41 47 18
2017 Administrative Support 21 24 16 16 20 1 2 46 37 524
2017 Operational 9 15 20 22 33 0 1 24 56 4638
2017 Other occupational category 36 18 17 13 10 1 4 58 24 255

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 22 23 24 16 15 0 1 45 31 162
2019 Scientific and Professional 45 28 11 7 5 0 4 76 12 227
2019 Administration and Foreign Services 48 24 13 5 3 0 6 77 9 1631
2019 Technical 39 39 11 6 6 0 0 78 11 18
2019 Administrative Support 68 14 6 3 1 1 8 89 4 560
2019 Operational 38 26 16 8 8 0 4 66 17 4193
2019 Other occupational category 69 15 8 2 3 0 3 87 4 377
2018 Executive 14 23 28 17 14 0 3 38 33 132
2018 Scientific and Professional 45 24 14 7 4 1 5 73 12 159
2018 Administration and Foreign Services 39 24 17 7 5 0 7 69 13 1208
2018 Technical 53 13 7 13 7 7 0 71 21 15
2018 Administrative Support 60 16 6 2 1 1 14 89 4 495
2018 Operational 36 26 17 8 8 0 4 65 17 3950
2018 Other occupational category 63 18 7 4 2 1 5 86 6 184
2017 Executive 13 24 25 16 18 0 3 39 35 125
2017 Scientific and Professional 42 29 11 5 5 0 7 77 11 143
2017 Administration and Foreign Services 37 24 15 6 5 1 12 70 13 1274
2017 Technical 43 32 5 5 0 0 14 88 6 18
2017 Administrative Support 55 13 8 1 1 2 19 87 3 518
2017 Operational 35 25 18 8 7 1 7 65 16 4637
2017 Other occupational category 61 20 7 4 2 0 5 86 6 255

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 16 30 23 17 13 0 0 47 30 161
2019 Scientific and Professional 23 27 30 11 8 0 1 51 19 226
2019 Administration and Foreign Services 34 28 20 10 7 0 1 63 17 1630
2019 Technical 28 33 17 11 11 0 0 61 22 18
2019 Administrative Support 42 27 14 6 8 1 2 71 14 563
2019 Operational 19 25 23 13 19 0 0 44 32 4212
2019 Other occupational category 47 24 17 6 6 0 0 71 12 377
2018 Executive 11 27 30 17 15 0 0 38 33 132
2018 Scientific and Professional 26 27 23 14 10 0 0 53 24 159
2018 Administration and Foreign Services 25 28 23 12 10 0 1 54 23 1209
2018 Technical 40 20 20 13 7 0 0 60 20 15
2018 Administrative Support 39 25 17 9 6 1 3 66 16 493
2018 Operational 17 23 23 16 20 0 0 40 36 3950
2018 Other occupational category 37 32 17 8 4 0 2 71 11 184
2017 Executive 6 36 28 16 15 0 0 42 30 122
2017 Scientific and Professional 30 28 24 9 6 1 1 59 16 143
2017 Administration and Foreign Services 27 28 23 12 8 0 2 56 21 1262
2017 Technical 43 22 35 0 0 0 0 65 0 18
2017 Administrative Support 37 29 19 7 6 0 1 67 14 520
2017 Operational 16 25 25 17 17 0 0 41 34 4628
2017 Other occupational category 39 28 18 8 4 0 2 69 12 255

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 32 40 21 4 3 0 0 72 7 163
2019 Scientific and Professional 20 34 25 13 7 1 0 55 20 226
2019 Administration and Foreign Services 28 34 22 9 5 1 1 63 14 1633
2019 Technical 39 17 22 11 11 0 0 56 22 18
2019 Administrative Support 33 29 20 9 6 2 2 64 15 562
2019 Operational 17 32 25 14 12 0 1 49 26 4193
2019 Other occupational category 49 24 13 7 5 1 1 75 12 377
2018 Executive 24 40 24 8 4 0 1 65 12 131
2018 Scientific and Professional 16 31 30 12 10 1 1 48 22 158
2018 Administration and Foreign Services 20 32 26 12 8 1 1 53 20 1209
2018 Technical 20 20 40 7 13 0 0 40 20 15
2018 Administrative Support 30 32 20 9 5 1 2 64 15 495
2018 Operational 13 31 27 17 12 0 0 44 29 3961
2018 Other occupational category 47 22 18 5 3 2 3 72 9 184
2017 Executive 26 26 25 14 9 0 0 52 23 122
2017 Scientific and Professional 20 31 27 14 7 0 1 51 21 143
2017 Administration and Foreign Services 20 32 23 13 9 1 2 53 23 1261
2017 Technical 32 30 27 11 0 0 0 63 11 18
2017 Administrative Support 30 31 20 10 5 1 3 63 16 518
2017 Operational 14 27 26 18 14 1 1 41 33 4633
2017 Other occupational category 49 26 12 6 3 0 4 79 9 254

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 19 31 26 15 10 0 0 50 25 163
2019 Scientific and Professional 14 29 27 18 11 1 0 43 29 227
2019 Administration and Foreign Services 19 31 24 15 9 1 1 51 24 1632
2019 Technical 22 39 11 28 0 0 0 61 28 18
2019 Administrative Support 34 31 17 8 7 2 2 67 15 561
2019 Operational 15 27 25 18 15 0 1 42 33 4197
2019 Other occupational category 51 22 14 7 4 1 1 75 11 376
2018 Executive 11 28 25 21 15 0 0 40 35 131
2018 Scientific and Professional 14 26 33 15 12 0 1 40 27 160
2018 Administration and Foreign Services 13 28 26 19 13 1 1 41 32 1210
2018 Technical 33 13 20 27 7 0 0 47 33 15
2018 Administrative Support 28 29 23 10 6 1 3 59 17 494
2018 Operational 12 26 26 20 16 0 1 38 35 3959
2018 Other occupational category 42 28 17 5 3 1 4 74 8 183
2017 Executive 10 20 32 22 16 0 0 30 38 122
2017 Scientific and Professional 16 27 23 20 13 0 1 43 34 143
2017 Administration and Foreign Services 14 25 28 18 13 0 2 39 32 1260
2017 Technical 16 46 16 16 5 0 0 62 22 18
2017 Administrative Support 30 28 24 10 5 0 3 60 16 518
2017 Operational 12 25 24 20 17 1 1 38 38 4633
2017 Other occupational category 48 26 15 6 2 0 3 76 8 254

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 31 36 21 9 3 0 0 67 12 163
2019 Scientific and Professional 19 27 29 15 11 0 0 45 26 226
2019 Administration and Foreign Services 27 29 21 13 9 0 0 57 22 1627
2019 Technical 39 11 33 11 6 0 0 50 17 18
2019 Administrative Support 35 31 18 7 7 1 2 68 14 560
2019 Operational 21 27 22 15 13 0 1 49 29 4194
2019 Other occupational category 38 26 19 9 7 1 0 65 16 378
2018 Executive 25 37 19 14 5 0 0 62 19 131
2018 Scientific and Professional 17 29 23 17 13 0 1 46 30 159
2018 Administration and Foreign Services 20 27 25 14 11 0 1 48 26 1209
2018 Technical 20 20 0 40 20 0 0 40 60 15
2018 Administrative Support 33 28 17 11 7 2 2 63 19 493
2018 Operational 17 26 24 17 15 0 1 43 32 3955
2018 Other occupational category 36 26 21 12 3 0 2 63 16 184
2017 Executive 20 32 25 12 9 0 1 53 22 122
2017 Scientific and Professional 23 23 23 14 15 1 1 47 29 143
2017 Administration and Foreign Services 20 27 23 17 10 0 2 48 28 1263
2017 Technical 32 41 11 5 11 0 0 73 16 18
2017 Administrative Support 35 29 18 8 6 1 3 66 15 518
2017 Operational 18 27 22 17 15 1 1 45 32 4639
2017 Other occupational category 48 22 17 6 5 0 2 72 11 254

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 55 26 9 6 5 0 0 81 11 160
2019 Scientific and Professional 35 35 13 10 7 0 1 71 16 227
2019 Administration and Foreign Services 40 29 14 9 7 1 0 70 16 1623
2019 Technical 50 0 22 22 6 0 0 50 28 18
2019 Administrative Support 39 23 16 9 10 1 1 64 20 562
2019 Operational 26 26 18 14 15 0 1 52 30 4188
2019 Other occupational category 48 23 14 8 7 1 0 71 14 376

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 30 33 20 12 4 0 1 63 17 162
2019 Scientific and Professional 24 37 22 10 6 0 0 62 16 226
2019 Administration and Foreign Services 30 32 21 10 6 0 1 63 16 1626
2019 Technical 44 33 17 6 0 0 0 78 6 18
2019 Administrative Support 42 29 15 7 4 2 2 73 11 557
2019 Operational 20 28 22 16 12 0 1 49 28 4181
2019 Other occupational category 53 26 13 4 3 1 1 80 7 376
2018 Executive 20 34 25 18 4 0 0 53 21 131
2018 Scientific and Professional 34 26 19 10 9 1 1 61 19 159
2018 Administration and Foreign Services 24 29 23 13 9 1 1 54 23 1201
2018 Technical 33 53 0 7 7 0 0 87 13 15
2018 Administrative Support 32 31 19 10 4 1 3 66 15 491
2018 Operational 18 28 24 16 13 0 0 46 30 3942
2018 Other occupational category 45 33 11 6 1 0 3 81 7 183
2017 Executive 22 31 27 11 9 0 0 53 20 122
2017 Scientific and Professional 32 31 16 13 8 0 1 63 21 143
2017 Administration and Foreign Services 25 28 22 13 8 1 3 55 22 1261
2017 Technical 32 32 25 5 5 0 0 64 11 18
2017 Administrative Support 35 32 16 7 4 0 4 71 12 515
2017 Operational 19 28 23 16 12 1 1 48 28 4628
2017 Other occupational category 53 23 13 5 3 1 2 79 8 255

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 64 24 7 4 1 0 0 88 4 162
2019 Scientific and Professional 43 24 17 7 6 0 2 69 14 227
2019 Administration and Foreign Services 55 24 12 4 3 0 2 80 7 1624
2019 Technical 28 33 6 11 22 0 0 61 33 18
2019 Administrative Support 54 22 11 5 4 1 3 79 10 558
2019 Operational 34 27 18 10 10 0 1 61 20 4179
2019 Other occupational category 68 17 6 4 3 1 1 87 6 372
2018 Executive 56 27 12 2 2 0 0 84 4 131
2018 Scientific and Professional 46 26 13 11 3 0 1 73 15 160
2018 Administration and Foreign Services 49 24 14 6 5 1 2 75 11 1202
2018 Technical 67 0 7 7 20 0 0 67 27 15
2018 Administrative Support 50 21 14 7 4 1 4 74 11 491
2018 Operational 37 27 18 9 8 0 1 65 17 3936
2018 Other occupational category 63 25 5 3 2 0 2 90 5 184
2017 Executive 64 22 11 2 2 0 1 86 3 125
2017 Scientific and Professional 53 24 12 5 5 0 1 78 10 143
2017 Administration and Foreign Services 50 23 13 6 4 0 4 76 10 1275
2017 Technical 38 27 11 11 9 0 5 68 21 18
2017 Administrative Support 48 24 12 7 6 0 3 75 13 522
2017 Operational 37 28 18 9 6 0 1 66 16 4650
2017 Other occupational category 69 20 6 3 1 0 2 90 4 255

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 82 10 1 1 0 0 6 98 1 161
2019 Scientific and Professional 70 10 6 3 3 0 8 87 6 227
2019 Administration and Foreign Services 69 14 6 2 2 1 6 89 5 1625
2019 Technical 72 11 11 0 6 0 0 83 6 18
2019 Administrative Support 66 13 7 2 3 2 6 86 6 559
2019 Operational 57 16 8 4 7 1 6 79 12 4189
2019 Other occupational category 78 10 3 2 1 1 5 94 3 375
2018 Executive 76 15 5 2 1 0 3 93 2 131
2018 Scientific and Professional 72 12 5 5 1 0 5 88 7 160
2018 Administration and Foreign Services 64 17 9 3 3 1 4 85 6 1202
2018 Technical 73 13 0 0 13 0 0 87 13 15
2018 Administrative Support 58 15 10 3 4 2 7 80 8 493
2018 Operational 53 19 11 6 7 1 4 75 13 3942
2018 Other occupational category 72 15 4 2 0 2 5 93 3 182

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 72 16 4 1 5 0 2 90 6 162
2019 Scientific and Professional 73 11 5 4 5 1 1 86 9 226
2019 Administration and Foreign Services 70 13 6 4 3 1 3 86 8 1630
2019 Technical 83 6 0 0 6 0 6 94 6 18
2019 Administrative Support 63 13 8 5 7 1 2 79 12 560
2019 Operational 54 18 10 7 9 1 2 74 16 4206
2019 Other occupational category 76 10 5 2 3 1 3 90 5 378
2018 Executive 72 16 8 1 2 0 2 89 2 131
2018 Scientific and Professional 68 16 4 4 5 1 2 87 9 159
2018 Administration and Foreign Services 62 14 9 5 5 2 3 80 11 1206
2018 Technical 73 13 0 7 7 0 0 87 13 15
2018 Administrative Support 62 11 7 4 7 3 5 80 12 494
2018 Operational 48 20 12 7 9 1 2 71 17 3957
2018 Other occupational category 74 11 5 2 5 2 2 88 7 182
2017 Executive 73 12 7 3 5 0 1 85 8 124
2017 Scientific and Professional 70 15 3 5 4 0 3 88 9 143
2017 Administration and Foreign Services 65 13 9 3 4 1 5 83 8 1269
2017 Technical 84 5 0 5 0 5 0 94 6 18
2017 Administrative Support 64 14 7 5 5 1 4 82 10 523
2017 Operational 53 20 10 7 7 1 2 75 14 4646
2017 Other occupational category 79 12 3 2 1 1 2 94 3 255

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 54 31 8 2 2 0 2 87 4 163
2019 Scientific and Professional 57 24 12 3 3 0 1 83 6 226
2019 Administration and Foreign Services 57 25 9 4 3 0 2 84 7 1627
2019 Technical 56 39 6 0 0 0 0 94 0 18
2019 Administrative Support 48 27 12 5 5 1 2 77 10 563
2019 Operational 43 32 14 6 5 0 1 76 10 4192
2019 Other occupational category 62 19 11 3 3 1 1 82 6 377
2018 Executive 55 32 8 2 2 0 2 88 3 130
2018 Scientific and Professional 56 25 11 8 1 0 0 81 8 157
2018 Administration and Foreign Services 50 29 11 4 4 0 1 81 8 1207
2018 Technical 53 33 0 13 0 0 0 87 13 15
2018 Administrative Support 43 31 14 6 4 0 2 75 11 498
2018 Operational 40 33 15 6 5 0 0 74 11 3957
2018 Other occupational category 61 22 8 5 3 0 1 84 8 184
2017 Executive 58 26 8 3 3 0 1 85 7 125
2017 Scientific and Professional 55 23 11 7 3 0 2 79 9 143
2017 Administration and Foreign Services 52 26 11 5 3 1 3 81 8 1272
2017 Technical 48 30 16 5 0 0 0 78 5 18
2017 Administrative Support 46 30 11 6 4 1 2 78 11 525
2017 Operational 41 33 14 6 4 0 1 76 10 4647
2017 Other occupational category 63 23 8 4 1 0 2 87 5 254

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 68 15 7 3 5 0 2 85 8 162
2019 Scientific and Professional 53 23 12 5 7 0 0 76 12 226
2019 Administration and Foreign Services 60 19 10 5 4 0 2 81 9 1624
2019 Technical 67 11 17 0 6 0 0 78 6 18
2019 Administrative Support 59 17 9 4 7 1 3 79 12 556
2019 Operational 44 23 14 9 9 0 1 67 18 4172
2019 Other occupational category 70 13 9 3 4 1 1 84 7 375
2018 Executive 62 23 7 2 4 0 2 87 6 130
2018 Scientific and Professional 42 25 14 11 7 0 0 68 18 156
2018 Administration and Foreign Services 49 22 13 7 7 1 1 73 14 1201
2018 Technical 53 20 0 13 13 0 0 73 27 15
2018 Administrative Support 48 22 12 6 8 0 2 73 14 499
2018 Operational 36 25 17 11 10 0 0 61 22 3942
2018 Other occupational category 67 18 6 4 3 1 1 87 7 182
2017 Executive 57 21 11 7 4 0 1 78 11 125
2017 Scientific and Professional 56 17 13 4 7 0 3 76 11 143
2017 Administration and Foreign Services 54 21 10 6 5 1 3 78 11 1273
2017 Technical 65 27 9 0 0 0 0 91 0 18
2017 Administrative Support 56 19 10 6 5 2 2 78 11 524
2017 Operational 40 25 14 10 9 0 1 66 20 4642
2017 Other occupational category 74 16 4 3 2 0 2 92 4 254

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 41 33 16 4 5 0 1 75 9 162
2019 Scientific and Professional 56 17 6 1 1 0 19 90 3 226
2019 Administration and Foreign Services 60 11 6 2 1 0 20 89 4 1623
2019 Technical 72 0 6 0 0 0 22 93 0 18
2019 Administrative Support 63 6 3 1 1 0 26 95 2 555
2019 Operational 50 11 7 2 2 0 27 85 6 4153
2019 Other occupational category 72 4 1 0 0 1 22 98 0 374
2018 Executive 37 39 16 6 1 0 1 77 7 130
2018 Scientific and Professional 53 14 6 3 1 0 24 88 4 157
2018 Administration and Foreign Services 50 14 8 2 1 1 23 85 4 1197
2018 Technical 53 20 0 0 7 0 20 92 8 15
2018 Administrative Support 54 7 3 1 1 1 34 93 2 493
2018 Operational 47 12 6 3 2 0 31 85 7 3917
2018 Other occupational category 64 7 1 0 1 1 26 97 1 182
2017 Executive 37 39 14 5 3 0 1 77 9 125
2017 Scientific and Professional 57 11 3 4 1 1 23 89 7 143
2017 Administration and Foreign Services 52 11 5 2 2 1 27 88 5 1273
2017 Technical 59 11 0 0 0 0 30 100 0 18
2017 Administrative Support 52 7 3 2 0 0 34 92 4 523
2017 Operational 46 12 6 3 2 0 32 85 6 4642
2017 Other occupational category 72 5 2 1 0 0 20 97 2 251

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 69 21 4 2 1 0 2 92 3 163
2019 Scientific and Professional 70 19 4 1 2 0 4 93 3 227
2019 Administration and Foreign Services 71 16 4 1 1 0 6 93 3 1621
2019 Technical 61 17 17 0 0 0 6 82 0 18
2019 Administrative Support 68 17 6 1 1 0 7 92 2 555
2019 Operational 51 25 12 5 3 0 4 79 8 4188
2019 Other occupational category 75 10 6 3 1 1 5 90 4 376
2018 Executive 63 27 6 1 1 1 2 92 2 128
2018 Scientific and Professional 72 12 5 1 0 1 9 93 1 155
2018 Administration and Foreign Services 64 17 8 2 2 1 7 87 4 1201
2018 Technical 67 33 0 0 0 0 0 100 0 15
2018 Administrative Support 66 15 7 2 1 0 9 90 3 494
2018 Operational 47 28 13 5 3 0 3 78 8 3931
2018 Other occupational category 71 12 6 3 2 0 6 88 5 182
2017 Executive 67 26 5 1 0 0 1 94 1 124
2017 Scientific and Professional 68 15 8 1 0 0 7 90 1 143
2017 Administration and Foreign Services 67 15 4 2 1 1 10 92 3 1260
2017 Technical 71 17 6 0 0 0 6 94 0 17
2017 Administrative Support 64 14 5 3 2 1 12 89 5 522
2017 Operational 49 26 12 5 3 0 5 80 8 4623
2017 Other occupational category 68 18 8 1 1 0 4 89 3 253

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 87 4 4 1 1 0 2 94 3 162
2019 Scientific and Professional 77 11 4 4 3 0 3 90 6 227
2019 Administration and Foreign Services 75 11 5 2 3 1 3 89 6 1630
2019 Technical 56 17 17 0 11 0 0 72 11 18
2019 Administrative Support 60 16 8 6 6 1 4 79 13 561
2019 Operational 72 15 5 2 3 0 3 89 5 4205
2019 Other occupational category 57 15 12 6 8 1 2 74 14 378
2018 Executive 79 15 4 1 1 0 1 95 2 130
2018 Scientific and Professional 76 11 5 2 3 0 3 90 5 157
2018 Administration and Foreign Services 65 16 7 4 4 1 3 84 8 1204
2018 Technical 53 27 13 0 7 0 0 80 7 15
2018 Administrative Support 59 16 8 3 7 1 5 80 11 496
2018 Operational 69 17 5 2 3 0 3 89 5 3953
2018 Other occupational category 57 15 7 8 7 1 5 77 16 184
2017 Executive 85 4 7 2 2 0 1 90 3 124
2017 Scientific and Professional 66 15 7 4 3 0 4 85 8 143
2017 Administration and Foreign Services 62 19 7 3 3 1 5 86 7 1275
2017 Technical 65 16 19 0 0 0 0 81 0 18
2017 Administrative Support 61 17 7 5 3 1 5 84 9 524
2017 Operational 63 19 7 3 3 1 4 87 6 4648
2017 Other occupational category 54 18 6 7 8 0 5 77 17 255

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 65 20 9 2 1 0 2 87 4 162
2019 Scientific and Professional 54 26 11 4 2 0 3 82 6 226
2019 Administration and Foreign Services 55 27 10 4 2 0 2 83 6 1630
2019 Technical 67 17 17 0 0 0 0 83 0 18
2019 Administrative Support 54 24 13 4 2 0 4 81 6 560
2019 Operational 49 29 14 4 3 0 2 79 7 4182
2019 Other occupational category 59 24 9 4 2 1 1 85 5 376
2018 Executive 63 29 5 1 1 0 2 93 2 128
2018 Scientific and Professional 56 23 13 5 1 0 2 81 6 157
2018 Administration and Foreign Services 48 28 14 4 2 1 3 79 6 1204
2018 Technical 67 20 13 0 0 0 0 87 0 15
2018 Administrative Support 47 23 16 7 2 0 4 73 10 497
2018 Operational 44 31 15 5 3 0 2 77 8 3951
2018 Other occupational category 55 25 12 3 1 1 3 83 4 183
2017 Executive 62 29 5 3 0 0 1 92 3 125
2017 Scientific and Professional 54 26 14 2 2 1 2 82 4 143
2017 Administration and Foreign Services 50 28 12 4 2 0 4 81 6 1273
2017 Technical 64 25 5 0 0 0 5 94 0 18
2017 Administrative Support 47 28 13 4 3 0 4 78 8 525
2017 Operational 44 32 13 5 3 0 3 79 8 4636
2017 Other occupational category 64 24 4 4 2 0 3 91 5 254

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 10 26 34 24 6 0 0 36 30 163
2019 Scientific and Professional 12 27 41 19 1 0 0 39 20 226
2019 Administration and Foreign Services 16 32 34 13 5 0 0 48 18 1638
2019 Technical 17 28 39 11 6 0 0 44 17 18
2019 Administrative Support 24 35 27 11 3 0 0 59 14 562
2019 Operational 10 29 37 16 8 0 0 40 24 4214
2019 Other occupational category 32 39 21 6 2 0 0 71 8 377
2018 Executive 8 25 40 20 7 0 0 33 27 131
2018 Scientific and Professional 10 25 38 22 5 0 0 36 27 159
2018 Administration and Foreign Services 10 29 38 16 7 0 0 39 23 1216
2018 Technical 27 33 20 7 13 0 0 60 20 15
2018 Administrative Support 21 28 33 13 4 0 1 50 17 498
2018 Operational 8 28 39 17 8 0 0 36 25 3987
2018 Other occupational category 23 44 23 7 1 1 1 68 8 184
2017 Executive 5 15 45 24 10 0 0 20 34 125
2017 Scientific and Professional 9 31 38 13 9 0 0 40 22 143
2017 Administration and Foreign Services 9 27 38 16 9 0 1 36 25 1274
2017 Technical 16 41 43 0 0 0 0 57 0 18
2017 Administrative Support 16 33 34 10 5 0 1 50 16 527
2017 Operational 7 25 40 18 10 0 0 32 28 4653
2017 Other occupational category 25 47 21 4 0 1 0 74 4 255

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 28 35 20 5 0 0 25 40 162
2019 Scientific and Professional 7 25 40 21 6 0 0 28 32 226
2019 Administration and Foreign Services 9 20 38 23 9 0 0 33 29 1627
2019 Technical 11 11 44 17 11 0 6 29 24 18
2019 Administrative Support 8 16 35 24 16 1 1 41 24 557
2019 Operational 14 22 39 18 7 0 0 25 37 4185
2019 Other occupational category 8 11 33 26 21 0 0 48 19 375
2018 Executive 16 21 40 15 7 0 0 22 37 131
2018 Scientific and Professional 10 24 42 16 7 0 0 24 35 160
2018 Administration and Foreign Services 13 23 39 19 7 0 0 26 35 1204
2018 Technical 27 7 13 40 13 0 0 53 33 15
2018 Administrative Support 9 18 36 21 15 0 1 36 27 490
2018 Operational 14 23 40 17 7 0 0 23 37 3925
2018 Other occupational category 8 16 25 32 17 0 1 50 24 184
2017 Executive 11 27 44 14 4 0 0 18 38 124
2017 Scientific and Professional 8 22 38 19 13 0 0 32 31 143
2017 Administration and Foreign Services 12 23 39 18 7 0 1 25 36 1274
2017 Technical 0 16 43 20 22 0 0 41 16 18
2017 Administrative Support 8 20 37 21 13 0 1 35 28 525
2017 Operational 13 24 38 17 6 0 0 24 37 4643
2017 Other occupational category 3 8 38 27 23 0 1 50 12 252

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 44 46 6 2 2 1 0 90 4 163
2019 Scientific and Professional 18 49 14 14 3 2 0 68 18 227
2019 Administration and Foreign Services 28 42 18 7 3 3 0 72 10 1632
2019 Technical 44 33 17 0 6 0 0 78 6 18
2019 Administrative Support 34 40 14 6 4 2 0 76 10 560
2019 Operational 22 41 16 12 9 1 0 64 20 4195
2019 Other occupational category 28 33 19 11 3 5 1 65 15 377
2018 Executive 50 40 5 4 1 1 0 91 5 132
2018 Scientific and Professional 17 40 23 12 5 4 0 59 17 158
2018 Administration and Foreign Services 26 41 19 8 4 3 0 68 12 1214
2018 Technical 33 33 7 0 20 7 0 71 21 15
2018 Administrative Support 29 39 17 7 4 3 1 71 12 498
2018 Operational 20 41 18 12 9 1 0 61 21 3957
2018 Other occupational category 30 34 17 6 6 5 1 68 13 185
2017 Executive 37 46 6 5 4 2 0 85 9 125
2017 Scientific and Professional 19 42 16 9 7 7 0 66 18 143
2017 Administration and Foreign Services 22 42 20 9 5 3 0 65 14 1271
2017 Technical 48 36 11 0 5 0 0 84 5 18
2017 Administrative Support 29 40 15 7 5 3 0 71 13 525
2017 Operational 16 40 18 12 12 2 0 58 24 4649
2017 Other occupational category 31 34 15 7 3 9 2 73 11 255

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 28 46 11 9 5 1 0 75 14 163
2019 Scientific and Professional 13 34 19 24 9 0 0 47 33 227
2019 Administration and Foreign Services 22 36 18 15 7 2 0 59 23 1636
2019 Technical 33 33 6 0 28 0 0 67 28 18
2019 Administrative Support 26 35 16 12 9 2 0 63 21 563
2019 Operational 11 27 19 20 22 0 0 39 43 4214
2019 Other occupational category 29 28 23 11 7 2 1 58 18 377
2018 Executive 23 44 13 14 5 1 0 68 19 132
2018 Scientific and Professional 14 26 19 23 15 3 1 41 40 159
2018 Administration and Foreign Services 18 33 20 16 11 2 0 51 28 1214
2018 Technical 47 20 7 0 27 0 0 67 27 15
2018 Administrative Support 20 37 16 13 12 2 1 59 25 495
2018 Operational 10 26 18 22 23 1 0 36 46 3963
2018 Other occupational category 30 30 20 11 7 2 0 62 18 184
2017 Executive 18 42 12 16 12 0 0 60 27 125
2017 Scientific and Professional 12 32 18 19 19 1 0 44 38 143
2017 Administration and Foreign Services 12 35 19 18 13 2 0 48 32 1275
2017 Technical 29 28 23 6 6 9 0 62 13 17
2017 Administrative Support 17 33 20 17 10 2 0 52 28 524
2017 Operational 6 26 18 22 26 1 0 32 49 4645
2017 Other occupational category 27 38 16 9 4 5 0 69 14 255
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Executive 3 97 162
2019 Scientific and Professional 12 88 227
2019 Administration and Foreign Services 16 84 1637
2019 Technical 0 100 17
2019 Administrative Support 15 85 564
2019 Operational 24 76 4214
2019 Other occupational category 10 90 378
2017 Executive 5 95 125
2017 Scientific and Professional 18 82 143
2017 Administration and Foreign Services 18 82 1271
2017 Administrative Support 21 79 525
2017 Operational 26 74 4647
2017 Other occupational category 10 90 255
2014 Scientific and Professional 12 88 158
2014 Administration and Foreign Services 13 87 1752
2014 Technical 0 100 28
2014 Administrative Support 16 84 776
2014 Operational 21 79 5998
2014 Other occupational category 7 93 222

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 84 16 248
2019 Administrative Support 68 32 84
2019 Operational 81 19 1009
2019 Other occupational category 61 39 39
2017 Scientific and Professional 63 37 26
2017 Administration and Foreign Services 75 25 229
2017 Administrative Support 70 30 112
2017 Operational 77 23 1201
2017 Other occupational category 60 40 25
2014 Scientific and Professional 79 21 19
2014 Administration and Foreign Services 73 27 230
2014 Administrative Support 75 25 123
2014 Operational 77 23 1287
2014 Other occupational category 94 6 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Administration and Foreign Services 53 30 5 6 5 0 0 83 11 208
2019 Administrative Support 42 33 9 9 7 0 0 75 16 57
2019 Operational 37 34 7 11 9 0 0 72 21 812
2019 Other occupational category 60 33 1 5 0 1 0 94 5 25
2017 Scientific and Professional 47 6 12 29 6 0 0 53 35 17
2017 Administration and Foreign Services 48 34 4 9 3 1 0 83 12 173
2017 Administrative Support 44 33 4 10 5 3 1 80 16 78
2017 Operational 38 36 7 11 7 1 0 75 19 929
2017 Other occupational category 53 33 7 0 0 0 7 93 0 15
2014 Scientific and Professional 46 33 8 0 13 0 0 79 13 15
2014 Administration and Foreign Services 53 32 6 6 2 1 0 86 8 169
2014 Administrative Support 40 40 11 7 1 0 1 81 8 92
2014 Operational 38 34 7 12 9 0 0 73 21 985
2014 Other occupational category 50 34 0 9 0 0 7 90 10 14
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 41 32 14 7 4 1 1 42 58 163
2019 Scientific and Professional 16 28 26 12 16 3 0 16 84 226
2019 Administration and Foreign Services 27 28 19 12 12 1 1 27 73 1636
2019 Technical 41 29 12 18 0 0 0 41 59 17
2019 Administrative Support 35 30 14 8 9 2 1 36 64 562
2019 Operational 25 36 19 8 9 2 0 25 75 4207
2019 Other occupational category 29 21 17 13 14 4 2 31 69 378
2018 Executive 52 24 11 6 3 2 1 54 46 131
2018 Scientific and Professional 26 22 21 11 14 4 1 27 73 160
2018 Administration and Foreign Services 34 26 18 9 10 2 1 35 65 1217
2018 Technical 40 20 27 7 0 7 0 43 57 15
2018 Administrative Support 45 22 14 7 6 4 1 48 52 498
2018 Operational 33 30 17 8 8 3 1 35 65 3981
2018 Other occupational category 30 21 20 13 8 6 1 33 67 182
2017 Executive 49 25 12 4 5 3 1 51 49 125
2017 Scientific and Professional 27 26 20 11 10 5 1 29 71 143
2017 Administration and Foreign Services 41 24 16 7 8 4 1 43 57 1274
2017 Technical 79 11 5 0 0 5 0 83 17 18
2017 Administrative Support 45 19 13 7 6 9 2 51 49 527
2017 Operational 36 29 16 6 6 7 1 38 62 4654
2017 Other occupational category 26 18 20 13 10 10 2 30 70 255

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Executive 54 46 93
2019 Scientific and Professional 68 32 184
2019 Administration and Foreign Services 69 31 1163
2019 Technical 70 30 10
2019 Administrative Support 58 42 347
2019 Operational 66 34 3052
2019 Other occupational category 79 21 245

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Executive 55 45 91
2019 Scientific and Professional 31 69 182
2019 Administration and Foreign Services 39 61 1142
2019 Technical 50 50 10
2019 Administrative Support 60 40 339
2019 Operational 51 49 3007
2019 Other occupational category 58 42 243
2018 Scientific and Professional 27 73 107
2018 Administration and Foreign Services 33 67 759
2018 Administrative Support 55 45 243
2018 Operational 44 56 2480
2018 Other occupational category 59 41 111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 24 32 9 13 12 0 10 62 28 91
2019 Scientific and Professional 7 13 13 25 36 1 4 21 65 181
2019 Administration and Foreign Services 13 21 14 20 24 1 6 37 47 1140
2019 Technical 40 10 0 10 40 0 0 50 50 10
2019 Administrative Support 16 27 20 17 12 2 7 47 31 339
2019 Operational 6 20 18 19 28 2 7 29 52 3003
2019 Other occupational category 24 23 13 18 18 1 3 48 38 242
2018 Scientific and Professional 7 18 13 26 34 1 1 26 61 109
2018 Administration and Foreign Services 12 18 19 16 29 1 5 32 48 760
2018 Administrative Support 16 30 17 15 14 2 6 50 31 242
2018 Operational 8 22 18 17 26 2 7 32 48 2495
2018 Other occupational category 20 26 15 21 13 3 1 48 36 114
2017 Executive 10 28 23 4 22 5 8 44 30 58
2017 Scientific and Professional 8 14 17 24 29 2 5 24 58 95
2017 Administration and Foreign Services 12 20 16 15 26 1 9 36 46 685
2017 Administrative Support 14 26 17 14 18 2 10 45 35 233
2017 Operational 7 22 19 15 25 2 10 32 46 2662
2017 Other occupational category 29 22 11 17 10 4 7 57 31 156

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 10 18 10 9 15 2 36 45 39 91
2019 Scientific and Professional 2 9 12 22 39 3 13 13 72 181
2019 Administration and Foreign Services 7 13 14 19 31 2 14 24 60 1142
2019 Technical 10 40 0 10 40 0 0 50 50 10
2019 Administrative Support 12 20 19 14 19 4 11 38 39 340
2019 Operational 6 15 19 16 28 2 13 25 53 3002
2019 Other occupational category 12 20 17 19 20 4 8 37 44 244
2018 Scientific and Professional 3 12 12 20 40 2 11 17 69 109
2018 Administration and Foreign Services 6 11 16 16 31 2 18 21 59 759
2018 Administrative Support 9 19 18 14 26 3 12 32 47 242
2018 Operational 6 15 18 15 27 3 15 26 52 2494
2018 Other occupational category 11 29 14 13 23 2 9 44 40 114
2017 Executive 7 15 21 7 22 7 22 30 40 58
2017 Scientific and Professional 3 7 14 26 33 3 12 12 71 96
2017 Administration and Foreign Services 4 10 15 12 29 5 25 20 58 683
2017 Administrative Support 10 17 16 14 24 3 17 34 46 232
2017 Operational 4 15 19 14 25 4 19 25 50 2656
2017 Other occupational category 14 18 13 15 20 8 12 40 43 155

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 66 13 8 4 3 0 6 83 8 159
2019 Scientific and Professional 41 20 14 8 11 1 4 65 21 223
2019 Administration and Foreign Services 38 16 14 11 13 1 7 58 26 1615
2019 Technical 59 18 6 6 6 0 6 81 13 17
2019 Administrative Support 49 13 10 6 9 1 11 72 17 548
2019 Operational 46 16 12 8 11 1 6 66 20 4166
2019 Other occupational category 49 12 9 4 6 3 17 76 13 375
2018 Executive 73 8 5 5 2 0 5 86 8 128
2018 Scientific and Professional 34 17 12 17 6 3 10 59 27 157
2018 Administration and Foreign Services 41 15 13 10 13 1 7 60 25 1210
2018 Technical 43 21 0 0 29 7 0 69 31 14
2018 Administrative Support 55 12 10 4 7 2 9 76 12 494
2018 Operational 48 14 11 8 10 1 8 69 19 3962
2018 Other occupational category 47 10 9 4 3 4 22 78 9 184
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