2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	41	8	9	3	0	80	12	700
2019	AS-01	47	37	7	7	1	0	84	8	148
2019	AS-02	39	38	7	10	5	1	78	15	182
2019	AS-03	34	45	9	9	2	0	80	11	128
2019	AS-04	39	38	11	9	4	0	77	13	56
2019	AS-05	28	50	9	9	4	0	78	13	102
2019	AS-06	40	40	8	10	3	0	80	13	40
2019	AS-07	52	33	5	10	0	0	86	10	21
2017	AS	30	43	8	11	8	0	73	19	454
2017	AS-01	32	49	6	6	6	0	81	13	96
2017	AS-02	28	40	7	15	11	0	68	26	135
2017	AS-03	26	48	10	10	7	0	73	17	82
2017	AS-04	27	45	16	9	3	0	72	12	32
2017	AS-05	36	35	11	11	6	0	72	17	65
2017	AS-06	32	31	12	17	8	0	63	25	25
2017	AS-07	11	56	0	26	7	0	67	33	11
2014	AS	33	47	5	11	4	0	80	15	610
2014	AS-01	36	49	5	7	3	1	85	10	150
2014	AS-02	33	50	4	8	5	0	83	13	182
2014	AS-03	34	41	7	15	3	0	75	18	110
2014	AS-04	23	57	8	12	0	0	80	12	48
2014	AS-05	34	41	0	17	7	0	76	24	70
2014	AS-06	24	43	3	19	11	0	67	30	37
2011	AS	37	45	4	10	3	0	82	14	682
2011	AS-01	44	40	5	6	6	0	84	11	176
2011	AS-02	33	48	5	11	2	0	82	14	222
2011	AS-03	38	43	4	13	2	0	81	15	107
2011	AS-04	31	48	2	15	4	0	80	19	54
2011	AS-05	32	51	3	14	1	0	82	15	73
2011	AS-06	40	40	6	9	6	0	80	14	35
2011	AS-07	27	60	13	0	0	0	87	0	15
2008	AS	36	50	3	8	2	0	87	10	599
2008	AS-01	43	48	3	5	1	0	91	6	147
2008	AS-02	42	47	4	6	1	0	89	7	184
2008	AS-03	29	59	1	7	4	0	87	12	94
2008	AS-04	24	56	6	10	5	0	79	14	63
2008	AS-05	27	52	3	17	2	0	78	19	64
2008	AS-06	37	47	0	10	7	0	83	17	30

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	25	5	6	2	0	1	87	8	699
2019	AS-01	63	24	5	6	1	0	1	88	7	147
2019	AS-02	65	24	3	4	3	1	1	90	7	181
2019	AS-03	62	23	5	7	2	0	1	86	9	128
2019	AS-04	63	20	2	11	5	0	0	82	16	56
2019	AS-05	54	29	7	4	4	0	2	85	8	102
2019	AS-06	58	25	8	10	0	0	0	83	10	40
2019	AS-07	52	38	5	5	0	0	0	90	5	21
2017	AS	56	23	7	9	4	0	1	80	13	454
2017	AS-01	55	29	6	6	4	0	0	83	10	96
2017	AS-02	62	17	7	8	3	0	2	81	11	135
2017	AS-03	58	23	5	9	2	0	2	83	12	82
2017	AS-04	44	32	6	16	0	0	3	78	16	32
2017	AS-05	52	19	8	14	6	0	2	71	21	65
2017	AS-06	48	28	8	9	6	0	0	76	15	25
2017	AS-07	63	9	18	0	9	0	0	73	9	11
2014	AS	56	23	5	9	5	0	1	81	14	611
2014	AS-01	55	23	6	10	5	0	3	79	15	150
2014	AS-02	57	22	6	7	6	0	2	81	13	182
2014	AS-03	64	21	2	10	4	0	0	85	14	110
2014	AS-04	44	31	13	10	2	0	0	75	12	48
2014	AS-05	53	24	1	12	9	0	1	78	20	70
2014	AS-06	58	27	5	8	3	0	0	84	10	38
2011	AS	58	23	6	8	4	0	1	81	12	682
2011	AS-01	57	24	8	7	4	0	0	81	11	177
2011	AS-02	59	24	4	8	2	0	2	86	10	222
2011	AS-03	61	20	7	6	6	1	1	82	11	107
2011	AS-04	55	25	11	6	4	0	0	79	9	53
2011	AS-05	59	19	3	11	8	0	0	78	19	73
2011	AS-06	49	23	6	11	11	0	0	71	23	35
2011	AS-07	47	27	7	13	7	0	0	73	20	15
2008	AS	58	20	7	11	4	0	0	78	15	599
2008	AS-01	64	16	7	9	3	0	1	81	12	147
2008	AS-02	61	18	9	9	3	0	1	80	11	184
2008	AS-03	56	28	4	6	5	0	0	84	12	94
2008	AS-04	48	24	2	19	8	0	0	71	27	63
2008	AS-05	52	20	6	17	5	0	0	72	22	64
2008	AS-06	63	17	13	0	7	0	0	80	7	30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	50	33	6	8	2	0	0	83	10	699
2019	AS-01	51	36	7	5	1	0	0	87	6	146
2019	AS-02	49	31	8	10	3	0	0	79	13	183
2019	AS-03	51	37	5	6	2	0	0	88	8	128
2019	AS-04	54	32	7	7	0	0	0	86	7	56
2019	AS-05	51	31	4	9	4	1	0	83	13	101
2019	AS-06	45	30	3	18	5	0	0	75	23	40
2019	AS-07	43	38	14	5	0	0	0	81	5	21
2017	AS	38	37	9	10	6	0	0	75	16	454
2017	AS-01	35	41	10	6	7	0	0	76	13	96
2017	AS-02	36	35	10	10	9	0	1	71	19	135
2017	AS-03	39	41	5	12	4	0	0	80	16	82
2017	AS-04	40	38	6	12	3	0	0	78	16	32
2017	AS-05	43	30	15	6	6	0	0	73	12	65
2017	AS-06	30	41	4	21	4	0	0	71	25	25
2017	AS-07	38	52	9	0	0	0	0	91	0	11
2014	AS	42	38	6	9	5	0	0	80	14	611
2014	AS-01	39	40	7	9	4	1	0	80	13	150
2014	AS-02	47	35	6	7	6	0	0	81	13	182
2014	AS-03	50	32	7	6	5	0	0	82	12	110
2014	AS-04	35	42	2	15	6	0	0	77	21	48
2014	AS-05	34	50	6	9	1	0	0	84	10	70
2014	AS-06	37	32	3	16	13	0	0	69	29	38
2011	AS	43	39	7	6	5	0	0	82	11	681
2011	AS-01	41	45	6	3	4	1	1	87	7	177
2011	AS-02	42	36	9	7	5	0	0	79	12	222
2011	AS-03	53	33	7	6	2	0	0	86	8	106
2011	AS-04	31	46	9	6	7	0	0	78	13	54
2011	AS-05	40	42	1	10	7	0	0	82	16	73
2011	AS-06	35	32	15	6	12	0	0	68	18	34
2011	AS-07	60	27	0	7	7	0	0	87	13	15

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	27	35	14	15	9	0	0	62	24	698
2019	AS-01	29	33	16	14	7	0	0	63	21	147
2019	AS-02	22	34	13	15	16	0	0	56	31	181
2019	AS-03	26	38	18	12	7	0	0	63	19	128
2019	AS-04	27	41	7	18	5	0	2	69	24	56
2019	AS-05	25	38	17	13	8	0	0	62	21	101
2019	AS-06	33	33	10	20	5	0	0	65	25	40
2019	AS-07	43	29	5	24	0	0	0	71	24	21
2018	AS	18	38	14	17	12	0	0	57	29	466
2018	AS-01	17	44	16	12	11	0	0	62	22	104
2018	AS-02	19	32	7	23	17	0	2	52	41	115
2018	AS-03	16	48	12	17	7	0	0	64	24	89
2018	AS-04	13	41	22	13	13	0	0	53	25	32
2018	AS-05	21	27	20	14	16	1	0	49	30	70
2018	AS-06	11	39	7	32	11	0	0	50	43	28
2018	AS-07	46	23	23	8	0	0	0	69	8	13
2017	AS	17	31	15	18	19	0	0	48	37	454
2017	AS-01	13	40	20	20	8	0	0	53	27	96
2017	AS-02	18	22	12	18	30	0	0	40	48	135
2017	AS-03	16	33	11	26	15	0	0	49	40	82
2017	AS-04	21	41	29	6	3	0	0	62	9	32
2017	AS-05	19	29	15	14	20	0	2	49	35	65
2017	AS-06	24	34	8	16	17	0	0	59	33	25
2017	AS-07	17	18	18	9	37	0	0	35	47	11
2014	AS	21	39	12	18	10	0	0	60	28	611
2014	AS-01	19	42	13	18	9	0	0	61	26	150
2014	AS-02	28	38	8	19	7	1	0	67	26	182
2014	AS-03	17	35	17	20	11	0	0	52	31	110
2014	AS-04	6	44	19	15	12	0	4	53	28	48
2014	AS-05	21	41	7	16	14	0	0	63	30	70
2014	AS-06	21	37	10	16	17	0	0	57	32	38
2011	AS	28	37	14	12	8	0	1	66	20	683
2011	AS-01	25	39	17	12	6	1	1	65	18	178
2011	AS-02	30	34	15	10	9	0	2	66	19	221
2011	AS-03	20	40	13	15	10	0	2	61	26	107
2011	AS-04	26	41	9	11	11	0	2	68	23	54
2011	AS-05	30	38	12	12	7	0	0	68	19	73
2011	AS-06	40	34	3	14	9	0	0	74	23	35
2011	AS-07	47	33	7	7	0	0	7	86	7	15
2008	AS	28	38	15	12	6	0	1	67	18	597
2008	AS-01	29	37	13	14	7	0	1	66	21	147
2008	AS-02	33	38	13	8	7	1	0	72	15	183
2008	AS-03	18	40	16	17	9	0	0	59	26	94
2008	AS-04	22	38	19	13	8	0	0	60	21	63
2008	AS-05	25	44	19	13	0	0	0	69	13	64
2008	AS-06	47	33	10	10	0	0	0	80	10	30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	35	11	6	2	0	0	82	7	698
2019	AS-01	49	37	9	5	1	0	0	86	5	147
2019	AS-02	43	33	14	7	3	0	0	76	9	181
2019	AS-03	50	29	13	7	1	0	0	79	8	128
2019	AS-04	55	34	7	2	2	0	0	89	4	56
2019	AS-05	44	39	9	7	1	0	0	83	8	102
2019	AS-06	41	41	8	3	5	3	0	84	8	39
2019	AS-07	48	33	5	14	0	0	0	81	14	21
2017	AS	37	39	9	9	4	0	0	77	13	453
2017	AS-01	32	48	11	7	1	0	0	80	8	96
2017	AS-02	38	31	11	9	10	0	1	70	19	135
2017	AS-03	34	42	10	11	4	0	0	76	14	82
2017	AS-04	53	38	0	6	0	0	3	94	6	32
2017	AS-05	38	43	9	8	2	0	0	81	10	64
2017	AS-06	46	41	4	8	0	0	0	88	8	25
2017	AS-07	37	37	0	26	0	0	0	74	26	11
2014	AS	38	42	9	8	2	1	0	81	10	609
2014	AS-01	36	39	11	10	3	1	1	76	13	150
2014	AS-02	38	43	9	7	2	1	0	82	9	181
2014	AS-03	45	39	7	5	3	0	1	84	8	110
2014	AS-04	31	50	10	6	0	2	0	83	6	48
2014	AS-05	40	44	6	10	0	0	0	84	10	70
2014	AS-06	41	37	6	13	3	0	0	78	16	37

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	30	9	7	3	0	0	82	10	697
2019	AS-01	57	29	6	6	1	0	1	86	8	145
2019	AS-02	48	29	12	8	3	0	0	77	11	182
2019	AS-03	55	29	9	5	2	1	0	84	7	128
2019	AS-04	57	30	5	5	2	0	0	88	7	56
2019	AS-05	48	32	9	6	4	0	1	81	10	102
2019	AS-06	43	35	5	10	8	0	0	78	18	40
2019	AS-07	48	33	5	10	5	0	0	81	14	21
2018	AS	42	34	9	8	6	0	0	77	14	461
2018	AS-01	49	36	8	6	2	0	0	84	8	101
2018	AS-02	43	31	8	10	8	0	0	74	18	115
2018	AS-03	40	43	8	5	5	0	0	83	9	88
2018	AS-04	47	25	13	13	3	0	0	72	16	32
2018	AS-05	33	33	14	7	10	1	0	68	18	69
2018	AS-06	29	36	7	11	18	0	0	64	29	28
2018	AS-07	54	23	15	8	0	0	0	77	8	13
2017	AS	40	32	12	10	6	0	0	72	16	454
2017	AS-01	37	42	9	8	3	0	0	80	11	96
2017	AS-02	45	23	9	12	10	1	1	69	22	135
2017	AS-03	38	34	16	8	3	0	1	73	11	82
2017	AS-04	43	41	9	7	0	0	0	84	7	32
2017	AS-05	40	31	12	9	8	0	0	71	17	65
2017	AS-06	30	33	21	8	8	0	0	63	16	25
2017	AS-07	36	19	27	18	0	0	0	54	18	11
2014	AS	41	30	11	11	5	1	0	72	16	609
2014	AS-01	40	35	12	9	2	1	1	76	12	150
2014	AS-02	43	29	13	11	3	1	0	73	14	181
2014	AS-03	36	29	11	10	12	2	0	67	22	110
2014	AS-04	50	25	8	8	6	2	0	77	15	48
2014	AS-05	41	33	11	7	7	0	0	74	14	70
2014	AS-06	41	19	8	29	3	0	0	60	32	37
2011	AS	43	35	10	7	4	0	1	78	12	684
2011	AS-01	44	37	10	7	2	0	1	81	9	178
2011	AS-02	39	39	12	4	4	0	2	80	8	222
2011	AS-03	45	29	6	14	4	0	3	76	18	107
2011	AS-04	39	37	15	2	7	0	0	76	9	54
2011	AS-05	42	37	4	10	7	0	0	79	16	73
2011	AS-06	46	23	11	11	9	0	0	69	20	35
2011	AS-07	67	0	7	20	7	0	0	67	27	15

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	36	14	6	5	0	0	75	11	700
2019	AS-01	38	38	18	4	2	0	0	76	6	147
2019	AS-02	35	34	17	7	8	0	0	69	14	183
2019	AS-03	37	38	13	8	5	0	0	74	13	128
2019	AS-04	43	34	11	7	5	0	0	77	13	56
2019	AS-05	41	39	11	6	3	1	0	80	9	101
2019	AS-06	45	35	8	5	8	0	0	80	13	40
2019	AS-07	43	29	19	5	5	0	0	71	10	21
2018	AS	32	43	12	8	5	0	0	74	13	462
2018	AS-01	34	40	14	10	2	0	0	75	12	102
2018	AS-02	28	43	15	5	9	0	0	71	14	115
2018	AS-03	29	46	11	6	8	0	0	75	13	89
2018	AS-04	22	53	16	9	0	0	0	75	9	32
2018	AS-05	35	41	9	12	3	0	0	76	15	68
2018	AS-06	50	29	4	14	4	0	0	79	18	28
2018	AS-07	38	46	8	8	0	0	0	85	8	13
2017	AS	26	42	15	9	7	0	0	68	16	453
2017	AS-01	21	46	20	9	5	0	0	66	14	96
2017	AS-02	23	38	12	11	15	0	0	61	26	135
2017	AS-03	23	41	19	9	8	0	0	64	17	81
2017	AS-04	34	47	16	3	0	0	0	81	3	32
2017	AS-05	35	45	9	10	2	0	0	79	11	65
2017	AS-06	39	41	12	4	0	4	0	83	4	25
2017	AS-07	28	63	9	0	0	0	0	91	0	11
2014	AS	27	44	13	10	6	0	0	71	16	611
2014	AS-01	26	40	15	11	7	1	0	67	19	150
2014	AS-02	27	43	15	9	6	0	0	70	15	182
2014	AS-03	24	47	14	10	5	0	0	70	15	110
2014	AS-04	19	54	10	11	6	0	0	73	17	48
2014	AS-05	29	46	12	10	4	0	0	74	14	70
2014	AS-06	40	45	5	8	3	0	0	84	10	38
2011	AS	37	38	12	8	6	0	0	75	13	684
2011	AS-01	31	35	18	9	7	0	0	66	16	178
2011	AS-02	38	40	9	8	5	0	0	78	13	222
2011	AS-03	36	42	9	7	6	0	0	78	13	107
2011	AS-04	33	39	22	4	2	0	0	72	6	54
2011	AS-05	42	41	5	7	1	1	1	86	8	73
2011	AS-06	43	26	6	11	14	0	0	69	26	35
2011	AS-07	60	27	13	0	0	0	0	87	0	15
2008	AS	42	39	10	5	4	0	0	81	9	593
2008	AS-01	36	40	14	5	4	1	0	77	10	146
2008	AS-02	45	38	9	4	3	1	0	84	7	181
2008	AS-03	38	44	8	5	5	0	0	82	11	93
2008	AS-04	38	38	11	8	5	0	0	76	13	63
2008	AS-05	51	35	10	3	2	0	0	86	5	63
2008	AS-06	53	27	13	7	0	0	0	80	7	30

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	34	14	10	5	0	0	71	15	700
2019	AS-01	39	32	13	11	3	0	1	72	15	148
2019	AS-02	36	35	12	11	6	0	0	71	17	182
2019	AS-03	34	35	18	7	5	0	1	70	12	128
2019	AS-04	36	36	13	13	4	0	0	71	16	56
2019	AS-05	40	32	11	9	9	0	0	71	18	101
2019	AS-06	25	43	18	10	5	0	0	68	15	40
2019	AS-07	48	33	10	10	0	0	0	81	10	21
2018	AS	29	37	14	11	9	0	0	66	20	463
2018	AS-01	33	38	14	7	9	0	0	71	16	103
2018	AS-02	26	41	10	12	9	1	1	68	21	115
2018	AS-03	31	43	15	4	7	0	0	74	11	89
2018	AS-04	19	25	22	25	9	0	0	44	34	32
2018	AS-05	26	34	13	18	9	0	0	60	26	68
2018	AS-06	32	18	25	7	18	0	0	50	25	28
2018	AS-07	46	15	23	15	0	0	0	62	15	13
2017	AS	23	35	16	15	10	0	0	59	25	452
2017	AS-01	25	33	17	15	9	0	0	58	24	95
2017	AS-02	22	36	17	12	13	1	0	58	24	135
2017	AS-03	22	32	12	19	15	0	0	55	33	81
2017	AS-04	31	45	12	9	3	0	0	75	12	32
2017	AS-05	29	34	12	20	5	0	0	63	25	65
2017	AS-06	15	41	16	12	15	0	0	57	27	25
2017	AS-07	0	63	19	19	0	0	0	63	19	11
2014	AS	25	36	14	15	10	0	0	61	25	611
2014	AS-01	27	35	14	14	10	0	0	62	24	150
2014	AS-02	25	36	16	13	9	0	1	62	22	182
2014	AS-03	21	39	13	14	13	0	0	60	27	110
2014	AS-04	31	31	11	15	12	0	0	62	27	48
2014	AS-05	23	31	20	16	9	1	0	55	25	70
2014	AS-06	23	42	3	32	0	0	0	66	32	38
2011	AS	26	40	13	12	8	0	0	67	20	682
2011	AS-01	29	41	13	11	6	0	0	70	17	178
2011	AS-02	25	41	13	14	6	0	0	67	20	220
2011	AS-03	23	43	12	11	10	0	0	66	21	107
2011	AS-04	28	43	13	9	7	0	0	70	17	54
2011	AS-05	27	36	14	12	10	1	0	64	22	73
2011	AS-06	26	37	9	6	23	0	0	63	29	35
2011	AS-07	33	20	33	13	0	0	0	53	13	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	40	12	10	4	0	75	14	700
2019	AS-01	37	42	12	6	3	0	79	9	148
2019	AS-02	35	42	8	10	5	0	77	15	182
2019	AS-03	31	38	19	10	2	0	70	12	128
2019	AS-04	38	45	9	5	4	0	82	9	56
2019	AS-05	32	40	11	12	6	0	71	18	101
2019	AS-06	30	38	15	10	8	0	68	18	40
2019	AS-07	57	19	5	19	0	0	76	19	21
2018	AS	27	44	13	10	6	0	71	16	463
2018	AS-01	26	45	17	9	4	0	71	13	103
2018	AS-02	26	49	8	11	5	0	75	17	114
2018	AS-03	29	52	8	3	8	0	81	11	89
2018	AS-04	22	44	16	16	3	0	66	19	32
2018	AS-05	28	30	19	16	7	0	58	23	69
2018	AS-06	21	39	18	7	14	0	61	21	28
2018	AS-07	46	38	0	8	8	0	85	15	13
2017	AS	26	38	18	13	6	0	63	19	453
2017	AS-01	25	33	22	14	5	0	59	19	96
2017	AS-02	25	37	15	12	10	1	63	22	135
2017	AS-03	24	41	15	16	5	0	64	21	81
2017	AS-04	25	45	15	12	3	0	69	16	32
2017	AS-05	35	38	14	8	5	0	73	13	65
2017	AS-06	21	36	24	16	2	0	57	19	25
2017	AS-07	28	37	9	17	9	0	65	26	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	40	11	3	3	0	0	82	6	696
2019	AS-01	39	42	15	2	1	0	0	81	3	145
2019	AS-02	41	40	9	4	6	0	0	81	9	181
2019	AS-03	39	40	13	6	2	0	0	79	9	128
2019	AS-04	45	45	5	2	4	0	0	89	5	56
2019	AS-05	50	36	9	3	2	0	0	86	5	102
2019	AS-06	50	35	10	0	5	0	0	85	5	40
2019	AS-07	52	33	14	0	0	0	0	86	0	21
2018	AS	40	43	11	3	3	0	0	83	6	457
2018	AS-01	37	46	13	3	1	0	0	83	4	102
2018	AS-02	39	41	13	4	3	0	0	80	7	113
2018	AS-03	36	50	6	0	7	0	1	87	7	88
2018	AS-04	33	53	10	0	3	0	0	87	3	30
2018	AS-05	45	35	14	6	0	0	0	80	6	69
2018	AS-06	43	39	7	7	4	0	0	82	11	28
2018	AS-07	58	42	0	0	0	0	0	100	0	12
2017	AS	33	43	13	7	4	0	0	76	11	453
2017	AS-01	24	47	16	12	1	0	0	70	13	96
2017	AS-02	35	40	12	7	6	0	0	75	13	135
2017	AS-03	30	41	17	6	6	0	0	71	12	81
2017	AS-04	40	41	12	3	3	0	0	81	6	32
2017	AS-05	44	38	5	10	3	0	0	82	13	65
2017	AS-06	35	45	16	0	4	0	0	80	4	25
2017	AS-07	30	70	0	0	0	0	0	100	0	11
2014	AS	36	42	11	7	3	1	0	79	10	610
2014	AS-01	32	41	13	8	5	1	0	74	13	150
2014	AS-02	37	44	8	6	2	1	1	83	9	182
2014	AS-03	35	43	12	6	4	0	0	78	10	110
2014	AS-04	38	29	18	11	4	0	0	68	15	47
2014	AS-05	36	44	10	7	3	0	0	80	10	70
2014	AS-06	50	40	5	5	0	0	0	90	5	38
2011	AS	37	41	12	5	3	1	0	80	8	682
2011	AS-01	35	37	16	7	3	1	0	73	11	178
2011	AS-02	34	43	12	6	3	2	1	79	9	221
2011	AS-03	37	43	10	5	4	1	0	81	8	107
2011	AS-04	35	44	11	0	7	2	0	81	8	54
2011	AS-05	41	44	7	5	1	1	0	86	7	73
2011	AS-06	56	35	9	0	0	0	0	91	0	34
2011	AS-07	67	33	0	0	0	0	0	100	0	15
2008	AS	49	35	8	5	2	1	0	85	7	599
2008	AS-01	37	42	12	7	1	0	1	79	9	147
2008	AS-02	56	28	8	4	3	1	0	85	7	184
2008	AS-03	51	33	5	4	4	2	0	86	9	94
2008	AS-04	41	43	10	5	2	0	0	84	6	63
2008	AS-05	59	38	2	0	0	2	0	98	0	64
2008	AS-06	67	17	10	3	3	0	0	83	7	30

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	33	16	8	7	0	70	14	701
2019	AS-01	37	34	16	5	7	0	72	13	148
2019	AS-02	38	32	16	7	7	0	70	14	183
2019	AS-03	35	38	14	9	5	0	72	13	127
2019	AS-04	34	34	16	11	5	0	68	16	56
2019	AS-05	38	32	15	7	8	0	71	15	102
2019	AS-06	33	30	13	15	10	0	63	25	40
2019	AS-07	57	19	19	5	0	0	76	5	21
2018	AS	28	38	15	11	8	0	66	20	455
2018	AS-01	29	39	17	8	7	0	69	15	102
2018	AS-02	27	43	12	11	7	1	71	18	113
2018	AS-03	29	39	15	8	9	0	68	17	87
2018	AS-04	13	37	20	20	10	0	50	30	30
2018	AS-05	31	28	15	19	7	0	59	26	68
2018	AS-06	29	32	7	14	18	0	61	32	28
2018	AS-07	42	33	17	8	0	0	75	8	12
2017	AS	26	33	16	13	12	0	59	25	453
2017	AS-01	23	38	15	14	10	0	60	24	96
2017	AS-02	25	28	20	11	16	0	53	27	135
2017	AS-03	25	34	11	17	13	0	58	31	81
2017	AS-04	40	29	16	12	3	0	69	16	32
2017	AS-05	34	36	12	5	12	0	70	18	65
2017	AS-06	20	33	12	24	11	0	53	35	25
2017	AS-07	9	53	9	19	9	0	63	28	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	32	10	3	2	0	0	85	5	693
2019	AS-01	49	34	12	5	1	0	0	82	5	146
2019	AS-02	50	33	11	3	3	0	0	83	6	181
2019	AS-03	55	30	10	2	3	0	0	84	5	128
2019	AS-04	64	25	5	2	4	0	0	89	5	56
2019	AS-05	55	37	5	2	1	0	0	92	3	98
2019	AS-06	56	28	13	0	3	0	0	85	3	39
2019	AS-07	48	38	5	10	0	0	0	86	10	21
2018	AS	55	33	8	3	1	0	0	87	4	455
2018	AS-01	52	34	11	3	0	0	0	86	3	102
2018	AS-02	50	39	7	4	0	0	0	88	4	113
2018	AS-03	57	31	8	1	2	0	0	89	3	87
2018	AS-04	43	40	10	3	3	0	0	83	7	30
2018	AS-05	61	26	6	4	3	0	0	87	7	69
2018	AS-06	68	25	4	4	0	0	0	93	4	28
2018	AS-07	64	36	0	0	0	0	0	100	0	11
2017	AS	47	34	12	5	2	0	0	82	7	451
2017	AS-01	40	40	16	4	0	0	0	80	4	94
2017	AS-02	44	34	12	7	4	0	0	78	10	135
2017	AS-03	49	30	11	8	1	0	0	80	9	82
2017	AS-04	65	22	12	0	0	0	0	88	0	32
2017	AS-05	51	34	8	5	2	0	0	85	6	64
2017	AS-06	51	41	8	0	0	0	0	92	0	25
2017	AS-07	55	45	0	0	0	0	0	100	0	11
2014	AS	60	29	6	3	2	0	0	89	4	611
2014	AS-01	56	31	8	2	3	1	0	87	5	150
2014	AS-02	60	31	4	2	2	0	1	92	4	182
2014	AS-03	60	28	6	5	1	0	0	88	5	110
2014	AS-04	60	27	6	4	2	0	0	88	6	48
2014	AS-05	61	27	9	1	1	0	0	89	3	70
2014	AS-06	73	19	5	3	0	0	0	92	3	38
2011	AS	59	29	8	3	1	0	0	88	4	683
2011	AS-01	49	34	12	3	2	0	0	83	5	177
2011	AS-02	64	25	7	3	1	0	0	89	4	222
2011	AS-03	61	28	7	3	1	0	0	89	4	107
2011	AS-04	57	30	9	2	2	0	0	87	4	54
2011	AS-05	67	27	5	0	0	0	0	95	0	73
2011	AS-06	66	29	0	6	0	0	0	94	6	35
2011	AS-07	73	27	0	0	0	0	0	100	0	15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	39	14	7	5	0	1	74	12	701
2019	AS-01	35	33	18	7	4	1	1	69	12	147
2019	AS-02	30	43	10	9	7	0	1	74	15	183
2019	AS-03	36	37	19	4	5	0	0	73	9	128
2019	AS-04	39	36	13	7	5	0	0	75	13	56
2019	AS-05	42	40	8	5	5	0	0	82	10	102
2019	AS-06	30	43	13	8	8	0	0	73	15	40
2019	AS-07	38	43	10	10	0	0	0	81	10	21
2018	AS	31	38	13	11	7	0	0	69	18	456
2018	AS-01	28	32	21	13	5	1	0	61	18	102
2018	AS-02	27	42	12	12	7	1	0	70	19	113
2018	AS-03	32	41	11	10	6	0	0	73	16	88
2018	AS-04	23	50	10	7	10	0	0	73	17	30
2018	AS-05	41	32	7	12	9	0	0	72	20	69
2018	AS-06	32	32	18	4	14	0	0	64	18	28
2018	AS-07	42	42	8	8	0	0	0	83	8	12
2017	AS	26	36	17	13	7	0	0	62	20	452
2017	AS-01	19	38	25	11	7	0	0	57	18	95
2017	AS-02	23	27	21	16	12	0	0	50	28	135
2017	AS-03	29	38	16	12	5	0	0	67	17	82
2017	AS-04	28	56	6	9	0	0	0	84	9	32
2017	AS-05	38	30	15	11	6	0	0	68	17	64
2017	AS-06	24	57	0	13	6	0	0	80	20	25
2017	AS-07	18	61	0	11	9	0	0	79	21	11
2014	AS	25	42	11	13	8	0	0	67	22	611
2014	AS-01	23	38	18	13	7	0	1	62	19	150
2014	AS-02	25	40	12	13	10	1	1	65	23	182
2014	AS-03	19	50	10	14	7	0	0	69	21	110
2014	AS-04	17	50	6	17	10	0	0	66	27	48
2014	AS-05	34	42	0	14	10	0	0	76	24	70
2014	AS-06	37	37	5	16	5	0	0	73	21	38
2011	AS	35	38	13	8	5	0	0	74	13	683
2011	AS-01	32	39	15	9	5	0	0	71	14	177
2011	AS-02	32	35	20	9	4	0	0	67	13	222
2011	AS-03	36	44	4	7	7	0	1	81	15	107
2011	AS-04	30	46	11	6	7	0	0	76	13	54
2011	AS-05	49	34	7	8	0	1	0	85	8	73
2011	AS-06	49	26	6	11	9	0	0	74	20	35
2011	AS-07	40	53	7	0	0	0	0	93	0	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	34	13	6	3	0	0	77	10	699
2019	AS-01	40	32	18	7	3	0	0	73	10	146
2019	AS-02	41	36	14	6	3	0	0	77	9	182
2019	AS-03	45	33	12	7	4	0	0	77	11	128
2019	AS-04	52	36	7	5	0	0	0	88	5	56
2019	AS-05	49	29	13	2	7	0	0	78	9	102
2019	AS-06	43	30	10	10	5	0	3	74	15	40
2019	AS-07	43	38	10	10	0	0	0	81	10	21
2018	AS	37	37	12	8	5	0	0	75	13	455
2018	AS-01	36	39	15	6	4	0	0	75	10	102
2018	AS-02	34	36	12	9	7	2	0	71	16	113
2018	AS-03	37	41	8	9	5	0	0	78	14	87
2018	AS-04	37	43	10	7	3	0	0	80	10	30
2018	AS-05	41	33	12	10	4	0	0	74	14	69
2018	AS-06	33	37	15	7	7	0	0	70	15	27
2018	AS-07	58	25	8	8	0	0	0	83	8	12
2017	AS	31	36	15	11	6	0	0	67	18	451
2017	AS-01	27	35	22	11	4	1	0	63	15	95
2017	AS-02	27	35	19	10	9	0	0	62	18	134
2017	AS-03	34	38	9	13	6	0	0	72	19	82
2017	AS-04	46	28	16	9	0	0	0	75	9	32
2017	AS-05	40	33	7	14	7	0	0	73	21	64
2017	AS-06	20	50	12	8	11	0	0	69	19	25
2017	AS-07	34	45	11	9	0	0	0	79	9	11
2014	AS	32	39	13	11	5	0	0	71	16	611
2014	AS-01	31	43	13	9	5	0	0	73	13	150
2014	AS-02	31	40	12	11	5	0	1	71	17	182
2014	AS-03	27	42	14	11	6	0	0	69	17	110
2014	AS-04	31	39	13	10	6	0	0	70	17	48
2014	AS-05	36	36	10	13	6	0	0	71	19	70
2014	AS-06	45	18	21	13	3	0	0	63	16	38

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	37	12	9	4	0	0	75	13	687
2019	AS-01	44	35	12	7	1	1	0	80	8	144
2019	AS-02	36	36	10	12	7	0	0	72	18	180
2019	AS-03	38	38	10	10	3	0	0	76	14	125
2019	AS-04	33	43	15	6	2	0	2	77	8	54
2019	AS-05	37	38	10	7	7	1	0	76	14	100
2019	AS-06	28	33	28	5	5	0	0	62	10	39
2019	AS-07	52	24	10	14	0	0	0	76	14	21
2018	AS	32	37	14	11	6	0	0	69	17	457
2018	AS-01	35	40	17	7	1	0	0	75	8	102
2018	AS-02	30	37	11	13	9	0	0	67	22	113
2018	AS-03	35	40	13	7	6	0	0	75	13	88
2018	AS-04	27	37	13	20	3	0	0	63	23	30
2018	AS-05	30	32	17	12	9	0	0	62	20	69
2018	AS-06	18	39	7	25	11	0	0	57	36	28
2018	AS-07	50	33	8	8	0	0	0	83	8	12
2017	AS	29	34	15	14	8	0	0	63	22	451
2017	AS-01	29	34	21	11	4	0	0	63	15	95
2017	AS-02	27	33	10	15	15	0	0	59	30	135
2017	AS-03	31	35	14	12	8	0	0	66	21	81
2017	AS-04	37	32	9	19	3	0	0	68	22	32
2017	AS-05	35	39	10	10	5	0	2	76	14	64
2017	AS-06	24	28	29	15	4	0	0	52	19	25
2017	AS-07	19	28	27	17	9	0	0	47	26	11
2014	AS	31	38	12	11	7	0	0	69	19	611
2014	AS-01	29	42	16	9	5	0	0	71	13	150
2014	AS-02	32	38	13	8	8	0	1	71	16	182
2014	AS-03	30	38	7	16	8	0	0	68	24	110
2014	AS-04	25	41	13	10	10	0	0	66	21	48
2014	AS-05	36	26	14	13	10	1	0	62	23	70
2014	AS-06	32	34	10	21	3	0	0	66	24	38
2011	AS	36	42	10	9	3	0	0	78	11	681
2011	AS-01	35	46	10	7	2	0	0	81	8	178
2011	AS-02	38	38	12	8	3	0	0	76	11	222
2011	AS-03	37	38	8	12	4	0	0	76	16	107
2011	AS-04	28	55	8	8	2	0	0	83	9	53
2011	AS-05	34	40	14	12	0	0	0	74	12	73
2011	AS-06	36	33	6	12	9	0	3	72	22	33
2011	AS-07	47	47	7	0	0	0	0	93	0	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	34	11	5	5	0	0	79	10	701
2019	AS-01	48	33	12	4	2	1	0	82	6	147
2019	AS-02	42	36	8	8	7	0	0	78	14	183
2019	AS-03	43	34	12	5	6	0	0	77	11	128
2019	AS-04	41	43	5	7	2	2	0	85	9	56
2019	AS-05	47	31	13	4	5	0	0	78	9	102
2019	AS-06	53	20	18	5	5	0	0	73	10	40
2019	AS-07	43	43	5	0	10	0	0	86	10	21
2018	AS	38	41	10	9	3	0	0	79	11	454
2018	AS-01	37	44	9	8	2	0	0	81	10	102
2018	AS-02	35	41	11	11	3	0	0	76	14	111
2018	AS-03	35	47	7	5	7	0	0	82	11	88
2018	AS-04	34	52	7	7	0	0	0	86	7	29
2018	AS-05	45	32	7	13	3	0	0	77	16	69
2018	AS-06	50	25	21	4	0	0	0	75	4	28
2018	AS-07	42	42	8	8	0	0	0	83	8	12
2017	AS	35	38	14	7	6	0	0	73	13	451
2017	AS-01	33	37	20	6	5	0	0	69	11	95
2017	AS-02	28	39	14	9	9	1	0	68	18	135
2017	AS-03	33	38	11	10	7	1	0	72	17	82
2017	AS-04	44	46	6	3	0	0	0	90	3	31
2017	AS-05	45	36	11	3	5	0	0	81	8	64
2017	AS-06	51	24	20	0	4	0	0	76	4	25
2017	AS-07	27	61	11	0	0	0	0	89	0	11
2014	AS	40	39	11	6	4	0	0	79	10	610
2014	AS-01	38	39	11	7	4	1	0	78	11	150
2014	AS-02	38	40	10	6	5	0	0	79	11	181
2014	AS-03	38	41	13	5	3	0	0	79	8	110
2014	AS-04	42	31	13	6	8	0	0	73	15	48
2014	AS-05	41	34	14	6	4	0	0	76	10	70
2014	AS-06	56	31	8	3	3	0	0	87	5	38
2011	AS	43	38	9	7	3	0	0	81	10	684
2011	AS-01	39	38	11	10	3	0	0	76	13	178
2011	AS-02	45	34	9	8	2	0	1	81	10	222
2011	AS-03	36	46	9	6	4	0	0	81	9	107
2011	AS-04	39	44	13	2	2	0	0	83	4	54
2011	AS-05	51	42	3	3	0	0	1	94	3	73
2011	AS-06	51	26	9	6	9	0	0	77	14	35
2011	AS-07	60	33	0	7	0	0	0	93	7	15
2008	AS	48	39	7	3	3	0	0	87	6	599
2008	AS-01	44	38	10	4	4	0	0	82	8	147
2008	AS-02	53	36	5	3	3	0	0	89	6	184
2008	AS-03	44	47	5	0	4	0	0	90	4	94
2008	AS-04	43	38	11	6	2	0	0	81	8	63
2008	AS-05	52	41	3	5	0	0	0	92	5	64
2008	AS-06	60	33	7	0	0	0	0	93	0	30

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	32	20	6	7	0	1	67	13	697
2019	AS-01	48	32	14	2	4	0	0	80	6	147
2019	AS-02	39	25	22	4	10	0	0	64	14	183
2019	AS-03	26	36	22	10	6	0	0	62	16	125
2019	AS-04	36	38	13	5	4	2	4	77	9	56
2019	AS-05	22	38	25	8	6	0	1	60	14	102
2019	AS-06	28	15	30	15	13	0	0	43	28	40
2019	AS-07	19	43	24	5	10	0	0	62	14	21
2018	AS	34	28	22	11	7	0	0	61	17	465
2018	AS-01	48	27	17	2	6	0	0	75	8	102
2018	AS-02	35	24	21	12	8	0	0	59	20	116
2018	AS-03	29	35	21	11	3	0	0	64	15	89
2018	AS-04	44	28	16	3	9	0	0	72	13	32
2018	AS-05	16	30	26	20	9	0	0	46	29	70
2018	AS-06	21	18	36	14	11	0	0	39	25	28
2018	AS-07	8	33	42	17	0	0	0	42	17	12
2017	AS	34	32	16	10	7	0	1	67	17	454
2017	AS-01	37	37	17	4	4	0	0	74	8	96
2017	AS-02	35	32	11	9	12	0	1	68	21	135
2017	AS-03	36	28	18	10	8	0	0	65	17	82
2017	AS-04	50	12	16	16	3	0	3	64	20	32
2017	AS-05	31	31	24	11	3	0	0	62	14	65
2017	AS-06	10	58	12	16	0	0	4	70	17	25
2017	AS-07	8	26	19	30	18	0	0	34	48	11
2014	AS	32	34	19	9	5	0	0	67	14	611
2014	AS-01	37	38	16	8	1	0	0	75	9	150
2014	AS-02	38	30	20	8	4	1	0	68	12	182
2014	AS-03	31	30	22	8	9	0	0	61	17	110
2014	AS-04	31	38	17	8	6	0	0	69	15	48
2014	AS-05	21	41	21	9	7	0	0	63	16	70
2014	AS-06	24	32	29	10	5	0	0	56	16	38
2011	AS	32	33	21	9	5	0	0	65	14	684
2011	AS-01	35	33	17	10	5	0	0	68	15	178
2011	AS-02	34	32	20	8	5	0	1	67	13	222
2011	AS-03	31	33	25	8	3	0	0	64	11	107
2011	AS-04	35	26	22	11	6	0	0	61	17	54
2011	AS-05	21	38	26	8	5	0	1	60	14	73
2011	AS-06	26	29	26	17	3	0	0	54	20	35
2011	AS-07	20	33	33	7	7	0	0	53	13	15
2008	AS	23	36	22	11	7	0	0	59	18	599
2008	AS-01	21	46	19	10	4	0	0	67	14	147
2008	AS-02	31	29	22	10	7	0	1	60	17	184
2008	AS-03	12	37	27	14	10	0	1	49	24	94
2008	AS-04	25	33	22	6	13	0	0	59	19	63
2008	AS-05	20	44	19	13	5	0	0	64	17	64
2008	AS-06	23	23	20	27	7	0	0	47	33	30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	13	30	31	16	8	1	1	25	44	700
2019	AS-01	5	24	31	20	16	1	2	37	31	147
2019	AS-02	19	26	27	19	7	1	1	26	46	182
2019	AS-03	10	34	35	13	5	2	0	19	45	128
2019	AS-04	16	21	36	21	4	0	2	25	38	56
2019	AS-05	15	32	34	9	9	0	1	18	48	102
2019	AS-06	15	48	23	13	0	3	0	13	64	40
2019	AS-07	14	38	33	5	5	0	5	10	55	21
2018	AS	17	32	30	13	6	0	1	20	50	462
2018	AS-01	13	34	29	16	6	1	2	22	48	103
2018	AS-02	17	31	33	11	8	0	1	19	48	114
2018	AS-03	15	36	28	15	7	0	0	21	51	89
2018	AS-04	28	25	28	13	6	0	0	19	53	32
2018	AS-05	19	32	32	12	4	0	0	16	51	68
2018	AS-06	33	37	19	7	4	0	0	11	70	27
2018	AS-07	15	23	31	15	15	0	0	31	38	13
2017	AS	18	29	33	11	6	0	2	18	48	450
2017	AS-01	15	27	37	13	5	0	2	18	43	95
2017	AS-02	20	31	28	10	7	2	3	17	53	133
2017	AS-03	22	22	38	11	6	0	0	17	44	81
2017	AS-04	9	34	35	12	9	0	0	22	43	32
2017	AS-05	14	31	32	12	8	0	3	21	46	65
2017	AS-06	16	35	33	12	3	0	0	15	51	25
2017	AS-07	46	37	17	0	0	0	0	0	83	11
2014	AS	17	34	29	12	5	0	2	18	53	611
2014	AS-01	14	33	34	15	4	0	1	19	47	150
2014	AS-02	16	33	24	12	8	1	5	21	53	182
2014	AS-03	17	36	31	11	5	0	0	16	53	110
2014	AS-04	23	31	21	14	8	2	0	23	55	48
2014	AS-05	19	37	26	14	3	0	1	17	56	70
2014	AS-06	13	40	40	5	3	0	0	8	53	38
2011	AS	15	29	35	12	5	1	3	18	46	681
2011	AS-01	9	27	40	14	7	1	2	22	37	177
2011	AS-02	18	25	34	13	5	1	5	20	45	220
2011	AS-03	16	30	35	13	5	1	1	18	47	107
2011	AS-04	17	39	31	6	0	2	6	6	60	54
2011	AS-05	21	34	29	8	3	0	5	12	58	73
2011	AS-06	14	40	31	14	0	0	0	14	54	35
2011	AS-07	7	20	60	13	0	0	0	13	27	15
2008	AS	16	29	34	14	5	1	2	19	46	597
2008	AS-01	14	27	35	12	8	1	3	21	42	146
2008	AS-02	20	24	33	15	5	1	2	21	45	183
2008	AS-03	19	32	35	10	2	1	1	12	52	94
2008	AS-04	10	41	30	13	3	2	2	16	52	63
2008	AS-05	14	27	39	17	2	0	2	19	41	64
2008	AS-06	10	33	20	20	13	0	3	34	45	30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	12	25	28	17	13	2	1	32	39	698
2019	AS-01	6	18	34	17	21	3	2	40	25	145
2019	AS-02	13	26	21	20	16	1	2	38	41	182
2019	AS-03	11	34	27	16	9	2	1	26	47	128
2019	AS-04	13	23	30	21	9	2	2	31	37	56
2019	AS-05	17	23	37	13	10	1	0	23	40	102
2019	AS-06	25	28	25	13	8	3	0	21	54	40
2019	AS-07	10	29	33	24	5	0	0	29	38	21
2018	AS	23	25	27	15	8	1	1	24	49	462
2018	AS-01	12	25	26	23	11	2	1	35	38	103
2018	AS-02	26	18	31	12	9	2	2	22	46	114
2018	AS-03	17	22	31	20	9	0	1	30	39	88
2018	AS-04	28	34	22	13	0	0	3	13	65	32
2018	AS-05	32	35	16	10	3	3	0	14	70	68
2018	AS-06	57	18	14	4	4	0	4	7	78	28
2018	AS-07	15	31	23	15	15	0	0	31	46	13
2017	AS	21	25	28	12	9	2	3	22	49	450
2017	AS-01	14	28	29	14	6	5	3	22	46	95
2017	AS-02	18	23	27	15	11	1	4	28	44	134
2017	AS-03	22	26	26	14	6	2	4	21	51	81
2017	AS-04	28	22	37	3	9	0	0	12	50	32
2017	AS-05	22	22	32	6	14	2	3	21	46	64
2017	AS-06	36	28	16	12	7	0	0	20	64	25
2017	AS-07	37	37	26	0	0	0	0	0	74	11
2014	AS	18	28	26	15	8	2	3	23	49	610
2014	AS-01	17	23	31	16	7	5	1	24	43	149
2014	AS-02	18	26	20	15	12	3	7	29	49	182
2014	AS-03	20	28	27	17	6	1	1	24	49	110
2014	AS-04	29	25	23	10	9	2	2	20	57	48
2014	AS-05	13	43	29	10	4	0	1	14	57	70
2014	AS-06	13	34	32	18	3	0	0	21	47	38
2011	AS	16	26	26	17	8	2	4	27	45	680
2011	AS-01	12	22	24	20	12	5	5	36	38	177
2011	AS-02	19	21	30	16	8	2	4	26	42	219
2011	AS-03	18	30	22	19	7	0	4	27	50	107
2011	AS-04	22	26	26	17	4	2	4	22	51	54
2011	AS-05	16	32	30	10	7	0	5	17	51	73
2011	AS-06	11	49	23	11	3	0	3	15	62	35
2011	AS-07	7	40	27	20	7	0	0	27	47	15
2008	AS	12	24	30	18	10	2	4	29	39	594
2008	AS-01	8	21	27	22	14	3	6	39	32	146
2008	AS-02	11	20	31	20	12	2	5	34	33	182
2008	AS-03	17	21	31	18	9	1	3	28	40	94
2008	AS-04	16	35	29	10	2	3	6	12	56	63
2008	AS-05	16	30	34	13	5	2	2	18	47	64
2008	AS-06	14	29	29	14	14	0	0	29	43	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	27	29	14	10	1	2	24	46	699
2019	AS-01	7	24	33	16	15	1	4	33	33	147
2019	AS-02	21	25	25	13	14	1	1	27	47	181
2019	AS-03	23	27	34	9	4	1	2	13	52	128
2019	AS-04	21	23	25	20	5	2	4	26	47	56
2019	AS-05	19	33	24	17	7	1	0	24	52	102
2019	AS-06	25	30	33	8	3	3	0	10	56	40
2019	AS-07	14	29	38	14	5	0	0	19	43	21
2018	AS	25	27	28	12	6	2	2	18	54	458
2018	AS-01	16	23	30	18	6	3	5	26	41	102
2018	AS-02	24	25	24	18	7	1	2	25	50	114
2018	AS-03	22	33	31	6	7	2	0	13	56	88
2018	AS-04	41	25	16	16	3	0	0	19	66	32
2018	AS-05	36	30	27	3	4	0	0	7	66	67
2018	AS-06	48	19	22	7	4	0	0	11	67	27
2018	AS-07	23	31	38	0	8	0	0	8	54	13
2017	AS	27	27	26	9	6	0	4	16	57	450
2017	AS-01	31	22	28	4	10	0	4	15	56	94
2017	AS-02	24	29	21	13	4	1	7	19	58	134
2017	AS-03	28	28	28	7	6	0	2	14	58	82
2017	AS-04	16	35	22	19	6	0	3	26	52	32
2017	AS-05	22	30	31	6	8	0	3	15	53	64
2017	AS-06	39	29	24	3	4	0	0	7	68	25
2017	AS-07	46	9	37	7	0	0	0	7	56	11
2014	AS	26	26	32	8	4	2	3	13	54	610
2014	AS-01	23	31	24	11	5	4	2	17	58	149
2014	AS-02	23	22	34	7	7	1	5	15	48	182
2014	AS-03	25	24	41	7	2	0	1	8	50	110
2014	AS-04	37	17	29	4	4	4	4	9	59	48
2014	AS-05	27	27	36	9	1	0	0	10	54	70
2014	AS-06	37	37	16	8	3	0	0	10	73	38
2011	AS	23	30	28	10	5	1	4	16	55	679
2011	AS-01	18	27	27	15	9	1	3	25	47	176
2011	AS-02	22	26	30	9	5	1	6	15	53	219
2011	AS-03	17	33	32	13	4	0	2	17	50	107
2011	AS-04	37	31	24	2	0	2	4	2	73	54
2011	AS-05	34	34	23	5	3	0	0	8	68	73
2011	AS-06	23	34	31	9	0	0	3	9	59	35
2011	AS-07	27	47	20	7	0	0	0	7	73	15
2008	AS	19	24	32	14	7	2	3	22	45	595
2008	AS-01	12	27	33	14	10	2	2	25	40	145
2008	AS-02	17	21	31	16	9	2	4	26	40	182
2008	AS-03	21	24	34	11	6	1	2	18	47	94
2008	AS-04	25	25	30	10	5	2	3	15	53	63
2008	AS-05	23	30	23	20	2	0	2	22	54	64
2008	AS-06	33	13	37	7	10	0	0	17	47	30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	10	20	33	20	15	1	2	35	31	696
2019	AS-01	2	14	31	25	24	1	3	51	16	147
2019	AS-02	12	20	27	24	14	1	2	39	33	180
2019	AS-03	6	25	38	22	9	0	1	31	31	127
2019	AS-04	14	14	30	20	14	4	4	37	31	56
2019	AS-05	21	22	36	13	9	0	0	22	43	101
2019	AS-06	23	18	45	3	13	0	0	15	40	40
2019	AS-07	0	43	38	14	5	0	0	19	43	21
2018	AS	16	19	32	23	10	1	0	33	35	461
2018	AS-01	8	16	30	32	13	0	2	46	24	103
2018	AS-02	17	19	29	25	10	1	0	35	36	114
2018	AS-03	17	17	36	15	14	1	0	29	34	88
2018	AS-04	16	13	29	35	6	0	0	42	29	31
2018	AS-05	26	31	24	13	4	1	0	18	58	68
2018	AS-06	29	14	50	4	4	0	0	7	43	28
2018	AS-07	0	23	38	23	15	0	0	38	23	13
2017	AS	14	24	32	19	7	0	3	27	39	449
2017	AS-01	11	21	34	20	9	1	3	31	34	95
2017	AS-02	18	20	30	23	4	1	4	29	40	132
2017	AS-03	16	26	35	13	7	0	2	21	43	82
2017	AS-04	6	19	35	22	16	0	3	38	26	32
2017	AS-05	11	28	27	19	11	0	3	31	41	64
2017	AS-06	16	28	37	18	0	0	0	18	45	25
2017	AS-07	11	53	28	7	0	0	0	7	65	11
2014	AS	18	21	35	16	7	1	2	23	41	609
2014	AS-01	15	20	33	17	10	3	1	28	37	148
2014	AS-02	17	18	34	16	7	2	5	25	38	182
2014	AS-03	15	28	35	16	5	0	0	21	44	110
2014	AS-04	21	17	31	12	15	2	2	28	39	48
2014	AS-05	20	22	37	19	3	0	0	21	42	70
2014	AS-06	27	29	37	5	3	0	0	8	55	38
2011	AS	13	23	36	19	5	0	3	25	38	680
2011	AS-01	13	18	39	21	7	1	2	29	31	176
2011	AS-02	11	24	30	24	6	0	5	31	38	220
2011	AS-03	9	26	42	17	5	0	1	22	36	107
2011	AS-04	20	22	48	6	4	0	0	9	43	54
2011	AS-05	15	29	37	14	3	1	1	17	45	73
2011	AS-06	26	20	34	17	3	0	0	20	46	35
2011	AS-07	20	33	27	20	0	0	0	20	53	15
2008	AS	14	22	33	20	9	1	1	29	37	595
2008	AS-01	13	21	32	21	11	1	2	32	35	146
2008	AS-02	13	19	36	18	12	1	2	31	33	182
2008	AS-03	15	23	32	26	3	1	0	29	39	94
2008	AS-04	11	23	35	19	8	2	2	28	35	62
2008	AS-05	16	28	30	19	6	0	2	25	44	64
2008	AS-06	20	30	20	20	10	0	0	30	50	30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	22	26	17	13	2	2	31	42	697
2019	AS-01	8	12	21	28	25	1	5	57	21	146
2019	AS-02	22	19	26	17	14	1	1	31	42	182
2019	AS-03	17	29	31	13	7	2	2	20	48	127
2019	AS-04	16	29	25	13	11	4	4	25	48	56
2019	AS-05	25	26	25	15	7	1	1	22	52	102
2019	AS-06	28	30	25	5	8	3	3	13	61	40
2019	AS-07	19	29	43	10	0	0	0	10	48	21
2018	AS	25	28	27	11	6	2	2	18	54	461
2018	AS-01	14	22	32	16	12	2	3	29	38	101
2018	AS-02	26	31	23	11	4	2	4	16	60	114
2018	AS-03	20	33	31	9	6	1	0	15	53	89
2018	AS-04	25	25	28	16	6	0	0	22	50	32
2018	AS-05	40	25	22	7	4	1	0	12	66	68
2018	AS-06	46	25	18	4	4	4	0	7	74	28
2018	AS-07	15	31	31	15	8	0	0	23	46	13
2017	AS	32	27	20	10	8	1	2	19	61	449
2017	AS-01	24	25	25	10	11	2	2	22	51	96
2017	AS-02	35	23	18	11	7	1	3	20	61	132
2017	AS-03	35	32	17	9	6	1	1	15	68	82
2017	AS-04	34	19	25	12	6	0	3	19	54	32
2017	AS-05	25	31	20	12	9	0	2	22	57	64
2017	AS-06	43	28	17	8	3	0	0	12	71	24
2017	AS-07	57	43	0	0	0	0	0	0	100	11
2014	AS	27	28	22	12	7	1	3	20	57	608
2014	AS-01	21	28	21	16	9	3	2	26	52	148
2014	AS-02	28	25	16	17	7	1	7	26	57	181
2014	AS-03	28	27	28	11	6	0	0	17	55	110
2014	AS-04	31	21	23	10	9	2	4	20	56	48
2014	AS-05	24	40	27	3	3	0	3	6	66	70
2014	AS-06	32	37	24	5	3	0	0	8	68	38
2011	AS	21	27	27	15	6	1	4	22	50	682
2011	AS-01	18	22	27	20	8	1	4	30	42	177
2011	AS-02	17	27	29	14	6	0	6	22	47	221
2011	AS-03	21	32	24	17	5	0	1	22	54	107
2011	AS-04	30	26	22	15	4	0	4	19	58	54
2011	AS-05	22	33	27	7	5	3	3	13	58	73
2011	AS-06	34	31	26	0	3	0	6	3	70	35
2011	AS-07	33	13	47	7	0	0	0	7	47	15
2008	AS	19	23	27	18	9	1	3	28	44	594
2008	AS-01	14	18	28	23	14	1	3	38	33	146
2008	AS-02	20	17	28	19	12	1	3	33	38	182
2008	AS-03	18	28	31	17	2	1	2	20	48	93
2008	AS-04	23	34	21	18	2	2	2	20	58	62
2008	AS-05	23	28	28	14	6	0	0	20	52	64
2008	AS-06	23	20	33	13	7	0	3	21	45	30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	15	24	27	15	13	3	2	30	42	700
2019	AS-01	9	14	23	23	24	2	4	51	25	147
2019	AS-02	17	23	26	18	12	2	2	31	41	183
2019	AS-03	13	37	30	7	7	2	3	15	53	127
2019	AS-04	16	21	34	7	11	9	2	20	42	56
2019	AS-05	23	31	25	10	9	2	0	19	55	102
2019	AS-06	20	25	28	15	8	3	3	24	47	40
2019	AS-07	5	10	43	33	5	5	0	40	15	21
2018	AS	27	26	22	13	7	3	2	21	55	459
2018	AS-01	16	28	23	16	10	4	4	27	47	103
2018	AS-02	29	25	15	18	10	2	2	29	55	114
2018	AS-03	20	23	28	14	9	2	3	24	46	88
2018	AS-04	29	26	29	10	3	3	0	13	57	31
2018	AS-05	43	33	15	4	1	3	0	6	78	67
2018	AS-06	56	15	19	4	4	4	0	8	73	27
2018	AS-07	8	38	38	8	8	0	0	15	46	13
2017	AS	20	21	28	15	8	2	6	25	45	450
2017	AS-01	22	27	22	12	8	4	4	22	53	95
2017	AS-02	14	22	26	20	6	3	9	30	41	133
2017	AS-03	25	16	30	13	9	1	6	24	44	82
2017	AS-04	25	19	28	6	9	0	13	18	50	32
2017	AS-05	18	14	36	15	14	0	3	30	33	65
2017	AS-06	24	25	31	13	8	0	0	20	49	24
2017	AS-07	37	39	15	9	0	0	0	9	76	11
2014	AS	18	23	24	19	9	3	4	30	44	608
2014	AS-01	19	24	27	16	7	5	1	25	46	149
2014	AS-02	14	26	18	19	13	3	7	36	44	181
2014	AS-03	20	14	26	24	14	1	2	39	35	109
2014	AS-04	29	21	24	13	7	4	2	21	53	48
2014	AS-05	16	34	21	23	1	0	4	25	52	70
2014	AS-06	16	21	40	16	6	0	3	22	37	38
2011	AS	14	24	24	20	12	2	5	34	40	678
2011	AS-01	14	22	23	22	13	2	5	37	38	176
2011	AS-02	13	24	24	19	13	2	5	35	40	220
2011	AS-03	10	25	25	25	11	0	4	37	36	106
2011	AS-04	19	26	25	13	9	2	6	24	49	53
2011	AS-05	14	25	27	16	12	3	3	30	41	73
2011	AS-06	17	29	29	14	6	0	6	21	48	35
2011	AS-07	20	27	20	13	13	0	7	29	50	15
2008	AS	19	25	27	15	9	1	4	25	47	597
2008	AS-01	14	28	24	18	8	2	7	28	46	146
2008	AS-02	18	21	26	16	12	2	4	30	42	183
2008	AS-03	22	17	38	13	4	1	4	18	42	94
2008	AS-04	33	30	16	10	8	2	2	18	66	63
2008	AS-05	17	30	31	13	8	0	2	21	48	64
2008	AS-06	13	33	27	13	13	0	0	27	47	30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	16	25	30	15	10	3	2	26	42	698
2019	AS-01	6	19	32	19	20	1	3	41	26	145
2019	AS-02	19	23	23	19	11	4	1	32	44	182
2019	AS-03	17	27	35	13	4	1	3	18	46	128
2019	AS-04	18	20	32	11	11	5	4	24	41	56
2019	AS-05	19	35	28	7	7	4	0	14	56	102
2019	AS-06	18	33	33	8	5	5	0	13	53	40
2019	AS-07	19	24	43	14	0	0	0	14	43	21
2018	AS	22	27	29	13	5	2	1	19	51	460
2018	AS-01	15	28	29	17	7	2	2	25	44	103
2018	AS-02	20	26	29	17	6	1	1	23	47	114
2018	AS-03	20	31	31	13	5	1	0	17	52	88
2018	AS-04	28	28	28	6	6	3	0	13	58	32
2018	AS-05	36	25	25	7	3	3	0	11	63	67
2018	AS-06	32	32	25	4	4	4	0	7	67	28
2018	AS-07	31	8	54	0	8	0	0	8	38	13
2017	AS	21	27	28	11	5	3	5	18	52	451
2017	AS-01	17	27	25	10	6	6	7	19	51	95
2017	AS-02	22	25	23	13	4	6	6	20	54	134
2017	AS-03	22	31	33	10	4	0	1	14	53	82
2017	AS-04	22	15	35	16	9	0	3	26	38	32
2017	AS-05	19	28	33	9	6	0	5	16	49	64
2017	AS-06	16	37	32	11	4	0	0	15	53	25
2017	AS-07	46	35	9	0	0	0	9	0	90	11
2014	AS	22	25	30	11	6	3	3	18	50	608
2014	AS-01	20	28	27	10	8	5	1	20	52	147
2014	AS-02	18	21	29	16	6	4	6	25	43	182
2014	AS-03	24	24	32	12	7	1	0	19	48	110
2014	AS-04	22	23	32	8	6	4	4	16	49	48
2014	AS-05	21	33	37	3	4	0	1	7	55	70
2014	AS-06	37	29	32	0	3	0	0	3	66	38

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	16	22	34	17	10	1	1	27	38	701
2019	AS-01	8	20	32	20	16	1	3	38	29	147
2019	AS-02	22	19	33	13	11	1	1	24	42	183
2019	AS-03	16	22	32	21	6	1	2	28	39	128
2019	AS-04	14	23	41	16	5	0	0	21	38	56
2019	AS-05	16	26	36	16	6	0	0	22	42	102
2019	AS-06	15	18	40	13	10	3	3	24	34	40
2019	AS-07	19	43	29	10	0	0	0	10	62	21

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	68	19	5	4	2	0	2	89	5	701
2019	AS-01	69	21	5	3	1	0	1	91	3	148
2019	AS-02	71	18	4	4	1	0	3	91	5	182
2019	AS-03	68	18	9	3	1	0	2	87	4	128
2019	AS-04	68	18	5	7	2	0	0	86	9	56
2019	AS-05	68	18	6	3	4	0	2	87	7	102
2019	AS-06	68	20	3	5	5	0	0	88	10	40
2019	AS-07	71	14	10	5	0	0	0	86	5	21
2017	AS	60	23	6	5	3	0	2	85	9	453
2017	AS-01	55	26	9	6	2	0	3	83	8	96
2017	AS-02	67	20	5	3	2	0	3	89	5	135
2017	AS-03	58	23	4	10	3	0	2	84	13	81
2017	AS-04	66	25	0	6	3	0	0	91	9	32
2017	AS-05	58	23	9	3	5	0	2	82	8	65
2017	AS-06	52	33	4	8	2	0	0	85	11	25
2017	AS-07	54	27	9	9	0	0	0	81	9	11
2014	AS	66	18	5	4	3	0	3	87	7	611
2014	AS-01	61	20	7	5	2	0	6	86	7	150
2014	AS-02	69	21	2	4	2	0	2	92	6	182
2014	AS-03	74	14	6	4	2	0	1	89	5	110
2014	AS-04	64	19	7	4	4	0	2	85	8	48
2014	AS-05	58	14	9	6	10	0	3	75	16	70
2014	AS-06	71	16	8	3	0	0	3	89	3	38
2011	AS	60	22	6	6	3	0	3	85	9	682
2011	AS-01	59	23	5	6	3	0	4	85	9	178
2011	AS-02	62	24	5	4	2	0	5	90	6	221
2011	AS-03	60	20	7	7	4	0	3	82	11	107
2011	AS-04	59	22	7	6	6	0	0	81	11	54
2011	AS-05	58	22	7	11	3	0	0	79	14	73
2011	AS-06	59	12	12	6	9	0	3	73	15	34
2011	AS-07	67	27	0	0	7	0	0	93	7	15
2008	AS	61	16	7	6	3	0	7	83	10	599
2008	AS-01	65	17	8	1	1	1	6	88	3	147
2008	AS-02	62	11	7	10	2	0	9	80	13	183
2008	AS-03	59	20	6	5	3	1	5	84	9	95
2008	AS-04	49	21	8	8	10	0	5	73	18	63
2008	AS-05	61	20	3	6	3	0	6	87	10	64
2008	AS-06	77	7	7	0	3	0	7	89	4	30

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	32	16	8	5	4	3	68	15	698
2019	AS-01	32	29	20	9	3	5	1	65	14	148
2019	AS-02	34	29	17	6	5	6	3	69	12	181
2019	AS-03	23	42	10	8	7	5	5	72	16	128
2019	AS-04	45	25	14	4	5	5	2	75	10	56
2019	AS-05	32	31	19	9	6	2	2	65	15	101
2019	AS-06	25	35	3	20	8	3	8	67	31	40
2019	AS-07	48	29	10	10	0	5	0	80	10	21
2018	AS	20	34	20	11	9	4	3	58	21	466
2018	AS-01	16	43	17	12	6	4	3	63	19	103
2018	AS-02	17	32	23	12	8	4	3	53	22	115
2018	AS-03	26	29	21	7	10	1	6	59	18	89
2018	AS-04	16	41	19	16	0	9	0	62	17	32
2018	AS-05	23	30	17	11	14	4	0	55	27	70
2018	AS-06	32	25	11	11	18	4	0	59	30	28
2018	AS-07	31	31	15	8	15	0	0	62	23	13
2017	AS	21	32	18	13	9	4	4	57	23	454
2017	AS-01	25	31	16	12	7	4	4	61	21	96
2017	AS-02	21	28	18	13	11	6	3	54	27	135
2017	AS-03	16	39	16	15	6	4	5	60	23	82
2017	AS-04	25	37	16	6	6	6	3	69	14	32
2017	AS-05	23	26	22	10	17	2	2	50	27	65
2017	AS-06	15	45	16	13	6	0	4	63	20	25
2017	AS-07	17	46	19	19	0	0	0	62	19	11
2014	AS	29	33	14	9	7	5	3	67	18	611
2014	AS-01	31	31	15	5	9	5	4	68	15	150
2014	AS-02	30	35	14	10	2	7	2	72	13	182
2014	AS-03	23	33	16	14	12	3	1	58	26	110
2014	AS-04	21	37	13	9	10	4	6	65	21	48
2014	AS-05	26	31	17	7	10	4	4	62	19	70
2014	AS-06	39	29	13	13	3	0	3	70	16	38

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	29	8	9	4	0	0	79	13	700
2019	AS-01	53	22	9	13	1	0	1	77	14	147
2019	AS-02	47	32	8	8	4	1	0	80	12	182
2019	AS-03	42	35	7	9	5	0	1	78	15	128
2019	AS-04	61	21	9	5	4	0	0	82	9	56
2019	AS-05	47	29	11	6	7	0	0	76	13	102
2019	AS-06	50	30	8	3	8	3	0	82	10	40
2019	AS-07	67	19	10	5	0	0	0	86	5	21
2018	AS	41	27	12	12	8	0	0	67	21	464
2018	AS-01	42	29	13	11	6	0	0	71	17	103
2018	AS-02	36	28	11	15	10	0	0	63	25	115
2018	AS-03	48	21	13	9	7	1	0	70	16	89
2018	AS-04	28	38	16	9	9	0	0	66	19	32
2018	AS-05	41	22	12	13	12	0	0	63	25	68
2018	AS-06	46	18	7	14	14	0	0	64	29	28
2018	AS-07	62	31	0	8	0	0	0	92	8	13
2017	AS	36	34	12	9	7	1	1	71	17	453
2017	AS-01	33	33	14	7	12	0	0	66	19	96
2017	AS-02	37	31	11	10	7	2	1	70	18	134
2017	AS-03	36	31	14	13	5	0	1	68	18	82
2017	AS-04	44	25	12	16	0	3	0	71	16	32
2017	AS-05	38	37	10	6	9	0	0	75	15	65
2017	AS-06	34	50	8	4	4	0	0	84	8	25
2017	AS-07	37	44	19	0	0	0	0	81	0	11
2014	AS	39	32	9	11	7	1	0	72	18	611
2014	AS-01	38	33	8	13	7	1	0	72	20	150
2014	AS-02	41	36	8	10	2	2	1	79	13	182
2014	AS-03	36	27	9	13	14	0	1	63	27	110
2014	AS-04	39	31	11	6	10	2	0	72	17	48
2014	AS-05	36	29	17	9	9	1	0	65	18	70
2014	AS-06	47	27	8	13	5	0	0	74	18	38

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	32	7	6	1	0	0	86	7	699
2019	AS-01	55	29	7	7	1	0	1	84	8	147
2019	AS-02	52	35	6	4	1	1	0	88	6	181
2019	AS-03	46	39	8	5	2	0	0	85	7	128
2019	AS-04	70	23	4	2	2	0	0	93	4	56
2019	AS-05	56	30	8	5	1	0	0	86	6	102
2019	AS-06	55	28	8	10	0	0	0	83	10	40
2019	AS-07	57	33	10	0	0	0	0	90	0	21
2018	AS	44	34	9	10	3	0	0	79	12	463
2018	AS-01	45	42	7	7	0	0	0	86	7	101
2018	AS-02	43	34	5	11	6	0	0	77	17	115
2018	AS-03	52	33	10	3	1	1	0	85	5	89
2018	AS-04	34	44	9	13	0	0	0	78	13	32
2018	AS-05	41	28	12	16	4	0	0	68	20	69
2018	AS-06	39	29	11	14	7	0	0	68	21	28
2018	AS-07	69	15	8	8	0	0	0	85	8	13
2017	AS	35	38	11	12	3	0	0	74	15	452
2017	AS-01	39	34	9	16	2	0	0	73	18	96
2017	AS-02	35	41	8	10	6	0	1	76	16	134
2017	AS-03	31	42	12	12	3	0	0	73	15	82
2017	AS-04	47	38	9	6	0	0	0	84	6	32
2017	AS-05	38	29	18	11	5	0	0	67	15	65
2017	AS-06	29	47	11	13	0	0	0	76	13	24
2017	AS-07	30	70	0	0	0	0	0	100	0	11
2014	AS	40	39	8	8	5	0	0	80	12	610
2014	AS-01	36	41	11	7	5	0	0	77	12	150
2014	AS-02	44	41	5	6	2	0	1	87	8	181
2014	AS-03	32	41	8	12	7	0	0	73	19	110
2014	AS-04	46	35	6	6	6	0	0	81	12	48
2014	AS-05	40	36	10	7	7	0	0	76	14	70
2014	AS-06	45	37	8	8	3	0	0	82	10	38

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	38	10	3	2	0	0	84	6	701
2019	AS-01	43	33	16	3	2	1	1	78	6	148
2019	AS-02	45	40	8	3	4	1	0	86	7	182
2019	AS-03	40	45	10	2	2	1	0	86	4	128
2019	AS-04	57	34	5	2	2	0	0	91	4	56
2019	AS-05	47	34	8	7	4	0	0	81	11	102
2019	AS-06	58	28	13	3	0	0	0	85	3	40
2019	AS-07	52	38	5	5	0	0	0	90	5	21
2018	AS	38	41	11	5	3	2	0	80	8	464
2018	AS-01	32	44	12	6	2	4	1	80	8	103
2018	AS-02	40	36	15	4	4	1	0	76	9	115
2018	AS-03	44	41	9	2	3	0	0	85	6	88
2018	AS-04	22	59	13	3	3	0	0	81	6	32
2018	AS-05	38	38	12	4	6	1	1	78	10	69
2018	AS-06	46	32	4	11	4	4	0	81	15	28
2018	AS-07	46	46	0	8	0	0	0	92	8	13

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	24	14	4	3	1	3	79	7	701
2019	AS-01	50	22	18	3	3	0	4	74	7	147
2019	AS-02	48	25	15	4	3	1	3	77	7	183
2019	AS-03	52	23	15	6	2	0	2	77	8	128
2019	AS-04	66	25	2	2	0	4	2	96	2	56
2019	AS-05	59	23	10	3	5	0	1	82	8	102
2019	AS-06	48	25	23	0	3	0	3	74	3	40
2019	AS-07	57	29	5	10	0	0	0	86	10	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	31	12	7	3	1	1	77	10	699
2019	AS-01	45	31	14	5	4	0	1	77	9	148
2019	AS-02	47	33	10	4	5	0	1	81	9	182
2019	AS-03	40	30	16	10	2	2	0	72	11	126
2019	AS-04	54	29	7	7	0	2	2	85	7	56
2019	AS-05	44	30	11	9	5	0	1	75	14	102
2019	AS-06	45	30	8	13	5	0	0	75	18	40
2019	AS-07	57	19	19	5	0	0	0	76	5	21
2018	AS	43	33	12	7	5	0	1	77	11	461
2018	AS-01	42	34	15	6	4	0	0	76	10	103
2018	AS-02	45	39	7	5	4	0	1	84	9	114
2018	AS-03	52	31	13	1	3	0	0	83	5	87
2018	AS-04	25	41	16	16	3	0	0	66	19	32
2018	AS-05	42	28	12	9	7	0	3	72	16	69
2018	AS-06	41	15	19	15	11	0	0	56	26	27
2018	AS-07	62	15	8	8	8	0	0	77	15	13
2017	AS	39	35	13	8	5	0	0	74	13	454
2017	AS-01	37	39	14	5	5	0	0	76	10	96
2017	AS-02	38	37	10	8	5	1	1	77	14	135
2017	AS-03	45	26	17	7	5	0	0	71	12	82
2017	AS-04	46	32	9	9	3	0	0	78	12	32
2017	AS-05	41	34	11	8	6	0	0	75	14	65
2017	AS-06	24	37	16	19	4	0	0	61	23	25
2017	AS-07	42	47	11	0	0	0	0	89	0	11
2014	AS	43	31	12	8	6	0	1	75	14	611
2014	AS-01	44	28	15	9	4	0	1	72	13	150
2014	AS-02	43	35	10	5	7	1	0	78	12	182
2014	AS-03	39	34	12	11	5	0	0	73	15	110
2014	AS-04	47	19	12	6	13	0	2	68	19	48
2014	AS-05	40	34	9	6	7	1	3	77	13	70
2014	AS-06	44	29	16	11	0	0	0	73	11	38
2011	AS	37	36	13	9	4	1	0	74	14	682
2011	AS-01	38	34	15	8	5	1	0	73	13	177
2011	AS-02	34	36	15	10	3	1	1	71	13	221
2011	AS-03	39	35	8	10	7	0	0	74	18	107
2011	AS-04	43	41	7	4	6	0	0	83	9	54
2011	AS-05	36	40	10	12	1	1	0	76	14	73
2011	AS-06	37	29	11	14	6	3	0	68	21	35
2011	AS-07	40	33	13	7	0	7	0	79	7	15
2008	AS	39	32	11	10	8	0	0	71	18	597
2008	AS-01	44	31	9	9	6	0	1	76	15	147
2008	AS-02	41	28	15	9	6	1	0	70	15	183
2008	AS-03	36	37	7	11	9	0	0	73	19	94
2008	AS-04	29	30	13	16	13	0	0	59	29	63
2008	AS-05	38	43	5	11	3	0	0	81	14	63
2008	AS-06	40	27	13	13	7	0	0	67	20	30

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	28	11	5	4	2	0	80	9	699
2019	AS-01	57	24	11	3	3	1	1	83	6	148
2019	AS-02	49	29	9	5	4	3	1	81	10	183
2019	AS-03	46	29	13	4	4	3	0	78	8	127
2019	AS-04	56	25	5	9	0	4	0	85	9	55
2019	AS-05	49	26	14	4	6	1	0	76	10	102
2019	AS-06	38	38	10	3	8	3	0	79	11	39
2019	AS-07	57	24	19	0	0	0	0	81	0	21
2018	AS	45	27	13	8	5	2	0	74	13	462
2018	AS-01	49	25	14	9	3	1	0	75	12	103
2018	AS-02	48	26	13	9	3	1	0	75	12	115
2018	AS-03	47	33	6	5	7	1	1	82	12	87
2018	AS-04	31	38	19	3	6	3	0	71	10	32
2018	AS-05	43	26	9	9	9	4	0	73	18	69
2018	AS-06	41	15	22	19	4	0	0	56	22	27
2018	AS-07	62	15	15	8	0	0	0	77	8	13
2017	AS	42	31	12	8	5	2	1	75	13	454
2017	AS-01	40	37	13	6	4	0	0	77	10	96
2017	AS-02	41	29	12	9	5	3	2	74	14	135
2017	AS-03	45	33	9	9	2	2	0	80	11	82
2017	AS-04	56	25	6	3	6	4	0	84	10	32
2017	AS-05	43	26	16	8	8	0	0	69	15	65
2017	AS-06	24	37	16	19	4	0	0	61	23	25
2017	AS-07	34	56	0	9	0	0	0	91	9	11
2014	AS	43	31	12	7	5	2	1	76	12	611
2014	AS-01	43	34	11	5	4	2	1	80	9	150
2014	AS-02	44	33	11	5	5	2	0	79	10	182
2014	AS-03	38	29	14	12	4	2	2	70	16	110
2014	AS-04	48	21	10	0	12	4	4	75	14	48
2014	AS-05	38	31	11	12	4	3	0	72	16	70
2014	AS-06	50	24	21	3	0	0	3	75	3	38
2011	AS	42	30	11	8	5	3	1	75	14	681
2011	AS-01	47	27	14	5	3	4	0	78	8	177
2011	AS-02	40	33	12	7	4	4	1	76	11	222
2011	AS-03	37	34	6	15	8	1	0	71	23	106
2011	AS-04	44	24	19	7	6	0	0	69	13	54
2011	AS-05	40	31	11	10	7	0	1	72	17	72
2011	AS-06	43	31	6	9	9	3	0	76	18	35
2011	AS-07	47	20	13	13	0	7	0	71	14	15
2008	AS	44	30	10	8	6	3	0	76	14	598
2008	AS-01	50	27	12	6	3	3	0	78	10	147
2008	AS-02	45	27	12	9	3	3	1	75	12	183
2008	AS-03	45	32	5	9	9	1	0	77	17	94
2008	AS-04	33	35	8	6	14	2	2	70	21	63
2008	AS-05	38	36	11	6	5	5	0	77	11	64
2008	AS-06	53	23	3	10	7	3	0	79	17	30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	31	9	7	3	1	0	81	10	701
2019	AS-01	54	31	7	5	3	0	0	85	7	147
2019	AS-02	46	32	10	5	4	1	1	80	9	183
2019	AS-03	48	27	9	10	4	2	0	76	14	128
2019	AS-04	54	32	2	11	0	2	0	87	11	56
2019	AS-05	45	32	12	7	4	0	0	77	11	102
2019	AS-06	48	30	8	8	5	3	0	79	13	40
2019	AS-07	62	19	10	5	5	0	0	81	10	21
2018	AS	44	32	11	8	5	0	1	76	13	461
2018	AS-01	45	36	12	6	1	0	1	81	7	103
2018	AS-02	48	25	12	10	4	0	1	73	14	114
2018	AS-03	49	32	5	7	5	0	2	84	12	87
2018	AS-04	38	38	13	3	9	0	0	75	13	32
2018	AS-05	38	32	16	7	6	1	0	71	13	69
2018	AS-06	30	26	11	19	15	0	0	56	33	27
2018	AS-07	62	23	8	8	0	0	0	85	8	13
2017	AS	38	33	11	9	6	1	1	73	15	454
2017	AS-01	34	41	11	7	7	0	0	75	14	96
2017	AS-02	37	34	10	10	5	2	2	74	15	135
2017	AS-03	47	26	10	14	4	0	0	72	18	82
2017	AS-04	50	22	10	9	6	3	0	74	16	32
2017	AS-05	40	37	12	5	6	0	0	77	11	65
2017	AS-06	28	25	24	8	15	0	0	53	23	25
2017	AS-07	27	45	11	17	0	0	0	72	17	11
2014	AS	43	31	12	8	5	0	1	75	13	611
2014	AS-01	42	33	10	8	6	0	0	76	14	150
2014	AS-02	44	33	10	8	4	1	0	78	12	182
2014	AS-03	39	26	19	12	4	0	0	66	15	110
2014	AS-04	48	24	6	4	10	0	7	78	16	48
2014	AS-05	41	32	16	4	7	0	0	73	11	70
2014	AS-06	50	29	10	11	0	0	0	79	11	38
2011	AS	40	35	9	10	5	1	0	76	16	680
2011	AS-01	38	37	9	11	3	1	1	76	15	175
2011	AS-02	38	36	10	9	5	1	1	76	14	221
2011	AS-03	41	31	7	13	7	1	0	73	20	107
2011	AS-04	43	39	6	6	7	0	0	81	13	54
2011	AS-05	44	30	11	12	3	0	0	74	15	73
2011	AS-06	43	29	6	14	9	0	0	71	23	35
2011	AS-07	40	47	0	13	0	0	0	87	13	15
2008	AS	42	31	10	10	6	0	0	74	16	598
2008	AS-01	43	31	12	9	4	1	1	75	13	147
2008	AS-02	48	26	10	13	2	1	0	75	15	183
2008	AS-03	36	35	9	9	12	0	0	71	20	94
2008	AS-04	25	38	11	13	11	0	2	65	24	63
2008	AS-05	44	34	9	11	2	0	0	78	13	64
2008	AS-06	60	20	7	3	10	0	0	80	13	30

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	82	13	2	1	1	0	1	96	2	695
2019	AS-01	84	12	2	0	1	0	1	97	1	146
2019	AS-02	81	14	1	1	0	1	2	98	1	181
2019	AS-03	83	11	4	0	2	0	1	94	2	127
2019	AS-04	86	11	0	2	2	0	0	96	4	56
2019	AS-05	80	12	3	1	2	0	2	94	3	100
2019	AS-06	78	18	0	5	0	0	0	95	5	40
2019	AS-07	76	14	5	5	0	0	0	90	5	21
2017	AS	74	17	5	3	0	0	2	92	3	453
2017	AS-01	70	18	7	2	1	1	1	89	3	96
2017	AS-02	79	15	1	3	1	0	1	95	4	135
2017	AS-03	77	16	4	1	0	0	2	95	1	82
2017	AS-04	84	10	0	6	0	0	0	94	6	31
2017	AS-05	71	18	6	3	0	0	2	90	3	65
2017	AS-06	50	33	12	4	0	0	0	84	4	25
2017	AS-07	63	28	9	0	0	0	0	91	0	11
2014	AS	74	14	5	2	2	0	3	91	4	611
2014	AS-01	74	14	6	2	1	0	3	91	3	150
2014	AS-02	75	15	3	3	3	0	2	91	6	182
2014	AS-03	77	15	4	0	2	0	2	94	2	110
2014	AS-04	81	9	6	0	2	0	2	92	2	48
2014	AS-05	68	14	7	3	1	0	6	88	5	70
2014	AS-06	73	13	5	5	0	0	3	89	5	38
2011	AS	72	14	5	4	3	0	2	88	7	681
2011	AS-01	71	16	6	4	2	0	1	88	6	177
2011	AS-02	75	12	4	4	2	0	4	90	6	221
2011	AS-03	72	10	8	3	3	1	3	85	6	106
2011	AS-04	74	17	0	2	7	0	0	91	9	54
2011	AS-05	66	21	4	5	3	0	1	88	8	73
2011	AS-06	74	3	9	6	6	0	3	79	12	35
2011	AS-07	73	13	13	0	0	0	0	87	0	15
2008	AS	78	8	3	3	2	1	6	92	5	600
2008	AS-01	81	6	3	1	1	2	6	95	2	147
2008	AS-02	76	9	2	4	2	1	7	92	6	184
2008	AS-03	81	7	4	1	2	1	3	92	3	95
2008	AS-04	73	8	2	3	6	2	6	88	10	63
2008	AS-05	81	9	3	2	0	0	5	95	2	64
2008	AS-06	83	0	0	7	3	0	7	89	11	30

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	20	6	5	3	1	2	85	8	698
2019	AS-01	63	17	5	6	4	2	3	85	10	145
2019	AS-02	62	21	8	3	3	1	3	86	6	183
2019	AS-03	59	25	5	4	4	2	1	86	8	128
2019	AS-04	75	14	0	7	4	0	0	89	11	56
2019	AS-05	62	19	9	7	2	0	1	82	9	101
2019	AS-06	58	25	8	3	3	3	3	87	5	40
2019	AS-07	62	14	5	14	5	0	0	76	19	21
2017	AS	46	26	9	5	8	2	4	77	14	454
2017	AS-01	48	24	9	6	6	2	5	78	13	96
2017	AS-02	43	24	10	5	13	1	4	71	19	135
2017	AS-03	42	28	11	5	6	2	6	76	12	82
2017	AS-04	65	17	9	3	3	3	0	84	6	32
2017	AS-05	49	24	11	5	8	3	0	76	13	65
2017	AS-06	36	48	0	4	12	0	0	84	16	25
2017	AS-07	36	46	0	0	0	0	18	100	0	11
2014	AS	52	22	8	5	5	3	5	80	11	611
2014	AS-01	47	26	8	4	2	5	7	84	7	150
2014	AS-02	52	23	5	6	7	3	4	81	14	182
2014	AS-03	49	23	11	3	9	1	5	76	12	110
2014	AS-04	59	17	6	6	2	4	6	84	9	48
2014	AS-05	56	24	9	3	6	0	3	82	9	70
2014	AS-06	58	13	8	10	5	3	3	75	17	38
2011	AS	47	28	9	6	6	1	2	78	12	681
2011	AS-01	45	31	8	9	3	2	3	80	12	176
2011	AS-02	50	27	8	6	7	0	1	78	13	222
2011	AS-03	50	25	7	7	8	0	3	78	16	106
2011	AS-04	44	31	15	2	4	4	0	79	6	54
2011	AS-05	44	33	10	4	5	1	3	80	10	73
2011	AS-06	43	20	17	6	6	6	3	69	13	35
2011	AS-07	47	27	7	7	13	0	0	73	20	15

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	21	8	2	2	2	0	87	5	699
2019	AS-01	69	18	10	3	0	1	0	88	3	147
2019	AS-02	64	22	7	1	4	1	1	88	5	182
2019	AS-03	65	19	10	1	2	3	0	87	2	127
2019	AS-04	63	20	7	7	0	4	0	85	7	56
2019	AS-05	59	26	8	2	5	0	0	85	7	102
2019	AS-06	60	18	13	3	3	5	0	82	5	40
2019	AS-07	67	19	5	10	0	0	0	86	10	21
2018	AS	55	25	9	5	5	2	0	81	10	460
2018	AS-01	57	25	9	4	4	2	0	83	8	102
2018	AS-02	54	32	4	5	4	1	0	86	10	114
2018	AS-03	61	22	11	0	5	1	0	84	5	87
2018	AS-04	50	25	9	9	6	0	0	75	16	32
2018	AS-05	57	14	13	7	6	3	0	73	13	69
2018	AS-06	44	19	11	7	15	4	0	65	23	27
2018	AS-07	69	23	0	8	0	0	0	92	8	13
2017	AS	51	28	11	5	4	1	0	80	9	453
2017	AS-01	49	35	8	3	3	2	0	86	6	96
2017	AS-02	47	30	13	5	5	1	0	77	10	135
2017	AS-03	56	20	10	9	4	0	1	78	12	82
2017	AS-04	74	16	7	3	0	0	0	90	3	32
2017	AS-05	53	30	3	5	6	3	0	85	12	64
2017	AS-06	41	28	23	0	8	0	0	69	8	25
2017	AS-07	42	37	21	0	0	0	0	79	0	11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	26	9	6	3	0	0	82	9	701
2019	AS-01	58	26	9	5	1	0	1	84	6	148
2019	AS-02	61	23	8	3	4	1	1	85	7	182
2019	AS-03	53	25	12	8	2	0	0	78	10	128
2019	AS-04	54	30	7	9	0	0	0	84	9	56
2019	AS-05	52	25	6	10	6	1	0	78	16	102
2019	AS-06	45	30	15	5	5	0	0	75	10	40
2019	AS-07	57	29	10	5	0	0	0	86	5	21
2018	AS	52	25	12	5	6	0	0	77	11	463
2018	AS-01	49	30	15	5	2	0	0	79	7	103
2018	AS-02	55	24	9	5	7	0	0	79	12	115
2018	AS-03	56	25	10	1	6	1	1	83	7	88
2018	AS-04	47	16	22	9	6	0	0	63	16	32
2018	AS-05	54	17	10	7	10	1	0	72	18	69
2018	AS-06	41	19	15	15	11	0	0	59	26	27
2018	AS-07	62	31	0	8	0	0	0	92	8	13
2017	AS	48	29	11	6	5	0	0	77	11	452
2017	AS-01	44	36	9	7	3	1	0	81	10	95
2017	AS-02	47	30	10	7	7	0	0	77	14	135
2017	AS-03	50	25	15	10	1	0	0	74	11	81
2017	AS-04	71	17	6	3	3	0	0	88	6	32
2017	AS-05	52	28	9	2	8	2	0	81	10	65
2017	AS-06	32	33	20	4	11	0	0	65	15	25
2017	AS-07	35	35	30	0	0	0	0	70	0	11
2014	AS	53	25	10	6	5	0	0	79	11	611
2014	AS-01	57	23	11	5	4	1	0	80	9	150
2014	AS-02	51	29	10	5	5	0	0	80	10	182
2014	AS-03	48	25	13	8	5	0	0	74	14	110
2014	AS-04	55	20	8	4	8	2	2	78	13	48
2014	AS-05	53	23	7	9	7	1	0	77	16	70
2014	AS-06	58	27	10	3	3	0	0	84	5	38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	50	10	6	2	82	8	109
2019	AS-03	25	50	25	0	0	75	0	16
2019	AS-05	24	62	9	3	3	85	6	34
2019	AS-06	24	48	10	14	5	71	19	21
2019	AS-07	50	44	0	6	0	94	6	18

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	34	14	8	5	5	0	71	14	701
2019	AS-01	40	36	12	5	3	4	0	79	8	148
2019	AS-02	33	32	13	8	5	8	0	71	15	182
2019	AS-03	33	28	19	8	5	6	1	66	14	128
2019	AS-04	39	32	9	11	4	5	0	75	15	56
2019	AS-05	25	38	19	11	5	3	0	65	16	102
2019	AS-06	28	38	13	13	8	3	0	67	21	40
2019	AS-07	38	38	14	5	0	5	0	80	5	21
2018	AS	27	31	16	11	10	4	0	61	23	466
2018	AS-01	32	37	11	9	7	5	1	72	16	104
2018	AS-02	30	32	12	11	9	5	0	65	22	116
2018	AS-03	24	31	20	11	10	3	0	57	22	89
2018	AS-04	19	23	32	10	10	6	0	45	21	31
2018	AS-05	20	29	22	7	17	3	1	52	26	69
2018	AS-06	21	21	18	21	14	4	0	44	37	28
2018	AS-07	46	15	15	23	0	0	0	62	23	13
2017	AS	20	31	20	12	10	6	1	55	24	454
2017	AS-01	24	26	26	9	6	8	1	55	17	96
2017	AS-02	21	32	16	11	10	9	2	59	23	135
2017	AS-03	16	29	20	16	12	7	0	49	30	82
2017	AS-04	19	35	22	12	9	3	0	55	22	32
2017	AS-05	26	30	12	16	13	3	0	58	29	65
2017	AS-06	11	37	24	8	20	0	0	48	28	25
2017	AS-07	17	53	9	9	11	0	0	70	21	11
2014	AS	23	36	18	9	8	6	0	63	18	611
2014	AS-01	26	40	15	6	9	4	1	69	16	150
2014	AS-02	23	39	18	6	5	9	1	69	12	182
2014	AS-03	19	36	20	12	10	3	0	57	23	110
2014	AS-04	21	25	19	12	8	14	0	54	24	48
2014	AS-05	21	31	22	14	10	1	0	53	25	70
2014	AS-06	23	40	8	13	10	3	3	67	25	38
2011	AS	25	31	18	13	8	6	0	59	22	682
2011	AS-01	25	34	19	10	7	5	0	63	18	177
2011	AS-02	21	30	21	13	6	8	0	56	21	221
2011	AS-03	23	33	12	15	12	5	0	59	28	107
2011	AS-04	22	22	22	11	9	11	2	51	23	54
2011	AS-05	29	29	16	18	5	3	0	59	24	73
2011	AS-06	31	31	11	11	14	0	0	63	26	35
2011	AS-07	53	27	7	7	7	0	0	80	13	15

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	33	17	12	7	2	0	63	19	701
2019	AS-01	41	32	14	7	5	2	0	74	12	148
2019	AS-02	25	34	16	16	5	3	0	61	23	182
2019	AS-03	27	30	21	12	8	2	0	59	20	128
2019	AS-04	25	32	18	16	4	5	0	60	21	56
2019	AS-05	22	42	19	9	8	1	0	64	17	102
2019	AS-06	30	25	18	13	15	0	0	55	28	40
2019	AS-07	29	33	19	5	5	10	0	68	11	21
2018	AS	24	28	17	13	14	3	0	54	28	467
2018	AS-01	33	31	13	10	12	2	1	65	22	104
2018	AS-02	25	28	15	14	14	4	0	56	29	116
2018	AS-03	21	28	22	16	11	1	0	50	27	89
2018	AS-04	13	25	34	9	13	6	0	40	23	32
2018	AS-05	16	33	12	14	22	3	0	51	37	69
2018	AS-06	21	21	11	21	25	0	0	43	46	28
2018	AS-07	46	8	38	8	0	0	0	54	8	13
2017	AS	15	28	20	19	15	4	0	44	35	454
2017	AS-01	18	32	23	16	8	3	0	52	25	96
2017	AS-02	15	28	15	18	18	7	0	45	38	135
2017	AS-03	15	22	24	18	17	4	0	38	37	82
2017	AS-04	9	22	32	16	15	6	0	33	33	32
2017	AS-05	18	28	12	25	17	0	0	46	42	65
2017	AS-06	12	32	12	20	20	4	0	46	42	25
2017	AS-07	7	44	28	11	9	0	0	51	21	11
2014	AS	19	34	21	14	11	2	0	54	26	611
2014	AS-01	25	38	16	10	11	1	0	63	21	150
2014	AS-02	19	32	25	10	9	4	1	53	20	182
2014	AS-03	17	28	22	18	14	0	0	45	33	110
2014	AS-04	9	29	21	23	14	4	0	40	38	48
2014	AS-05	19	33	19	17	13	0	0	51	30	70
2014	AS-06	10	47	18	19	5	0	0	58	24	38
2011	AS	20	33	20	15	9	3	1	54	25	678
2011	AS-01	19	37	16	14	9	5	1	59	24	175
2011	AS-02	17	30	26	14	9	3	1	49	24	219
2011	AS-03	20	35	19	14	13	0	0	54	27	107
2011	AS-04	19	30	24	15	6	7	0	52	22	54
2011	AS-05	22	32	19	16	11	0	0	53	27	73
2011	AS-06	26	34	14	20	6	0	0	60	26	35
2011	AS-07	40	27	13	7	13	0	0	67	20	15
2008	AS	25	37	17	11	7	3	0	64	18	599
2008	AS-01	34	29	16	10	4	6	1	68	15	146
2008	AS-02	24	45	16	9	3	2	0	71	13	184
2008	AS-03	19	41	19	12	7	2	0	61	19	95
2008	AS-04	14	33	11	24	16	2	0	48	40	63
2008	AS-05	19	34	27	11	8	2	0	54	19	64
2008	AS-06	33	37	17	3	7	3	0	72	10	30

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	21	33	20	15	7	4	0	56	22	700
2019	AS-01	30	38	14	14	3	2	0	70	17	148
2019	AS-02	20	32	20	13	9	5	0	55	24	182
2019	AS-03	20	29	25	14	6	5	1	52	21	128
2019	AS-04	16	35	22	15	5	7	0	55	22	55
2019	AS-05	16	35	25	15	7	2	0	52	22	102
2019	AS-06	23	23	20	18	15	3	0	46	33	40
2019	AS-07	14	33	24	24	0	5	0	50	25	21
2018	AS	17	28	19	18	14	4	0	46	33	463
2018	AS-01	22	35	14	13	13	2	1	58	27	104
2018	AS-02	15	29	13	21	14	8	0	48	38	114
2018	AS-03	19	30	25	16	10	0	0	49	26	88
2018	AS-04	9	19	28	31	6	6	0	30	40	32
2018	AS-05	9	24	25	13	24	6	0	34	39	68
2018	AS-06	11	21	18	25	21	4	0	33	48	28
2018	AS-07	46	8	15	31	0	0	0	54	31	13
2017	AS	12	24	22	20	16	6	0	38	39	454
2017	AS-01	15	27	31	13	7	6	0	45	21	96
2017	AS-02	13	22	18	19	20	10	0	38	43	135
2017	AS-03	11	22	17	28	15	6	1	36	46	82
2017	AS-04	6	22	29	12	24	6	0	30	39	32
2017	AS-05	9	30	15	23	19	3	0	41	43	65
2017	AS-06	12	20	12	33	20	4	0	33	54	25
2017	AS-07	7	9	64	8	11	0	0	17	19	11
2014	AS	15	29	21	18	13	4	0	45	33	611
2014	AS-01	19	33	15	18	10	4	1	54	30	150
2014	AS-02	16	28	21	12	15	7	1	48	29	182
2014	AS-03	14	22	28	24	11	2	0	36	35	110
2014	AS-04	9	27	21	21	20	2	0	37	42	48
2014	AS-05	10	29	22	20	17	3	0	40	38	70
2014	AS-06	5	37	29	24	5	0	0	42	29	38
2011	AS	12	33	20	19	9	7	1	49	29	681
2011	AS-01	18	31	20	17	8	6	0	51	27	177
2011	AS-02	10	34	23	11	9	11	1	51	23	221
2011	AS-03	11	35	15	22	11	6	0	49	35	106
2011	AS-04	9	30	20	26	6	7	2	43	35	54
2011	AS-05	8	34	18	26	11	3	0	44	38	73
2011	AS-06	9	40	11	34	3	3	0	50	38	35
2011	AS-07	7	33	33	20	0	7	0	43	21	15
2008	AS	12	37	20	19	7	5	0	52	27	597
2008	AS-01	16	41	21	12	6	5	0	59	19	145
2008	AS-02	12	36	22	15	7	8	0	52	24	184
2008	AS-03	12	36	19	23	6	3	0	49	31	94
2008	AS-04	6	32	13	35	13	2	0	39	48	63
2008	AS-05	6	42	19	23	6	3	0	50	31	64
2008	AS-06	13	40	27	7	7	7	0	57	14	30

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	21	33	19	16	9	2	0	55	26	700
2019	AS-01	29	40	13	12	5	1	0	70	17	148
2019	AS-02	18	28	21	19	12	2	0	47	31	182
2019	AS-03	18	32	26	13	8	2	1	52	21	127
2019	AS-04	21	29	23	14	9	4	0	52	24	56
2019	AS-05	11	37	17	25	9	1	0	49	35	102
2019	AS-06	25	28	15	15	15	3	0	54	31	40
2019	AS-07	14	38	14	24	5	5	0	55	30	21
2018	AS	14	32	20	17	14	2	0	48	32	463
2018	AS-01	17	42	17	12	10	1	1	60	22	103
2018	AS-02	15	26	22	22	14	2	1	42	36	116
2018	AS-03	16	39	15	16	13	1	0	56	29	87
2018	AS-04	6	25	25	25	16	3	0	32	42	32
2018	AS-05	9	25	23	19	20	4	0	35	41	69
2018	AS-06	19	19	19	15	26	4	0	38	42	27
2018	AS-07	23	38	23	8	8	0	0	62	15	13
2017	AS	11	28	19	20	18	3	1	40	40	453
2017	AS-01	11	30	24	21	12	2	0	42	34	96
2017	AS-02	13	28	16	20	18	5	0	43	40	135
2017	AS-03	11	24	17	18	24	2	2	37	45	82
2017	AS-04	9	25	29	12	24	0	0	34	37	32
2017	AS-05	11	32	17	19	18	3	0	44	39	65
2017	AS-06	8	21	17	34	19	0	0	30	53	24
2017	AS-07	0	35	28	17	21	0	0	35	37	11
2014	AS	13	34	17	19	15	3	0	48	35	610
2014	AS-01	15	35	17	15	15	3	0	52	31	149
2014	AS-02	15	32	16	18	14	4	1	49	33	182
2014	AS-03	11	24	20	26	15	3	0	36	43	110
2014	AS-04	7	31	19	15	24	4	0	40	41	48
2014	AS-05	13	46	7	19	16	0	0	58	34	70
2014	AS-06	5	47	18	16	11	3	0	54	28	38
2011	AS	13	36	18	18	12	3	0	51	31	680
2011	AS-01	20	30	21	12	13	4	0	53	26	178
2011	AS-02	13	35	17	19	11	4	0	51	31	219
2011	AS-03	12	37	20	20	8	3	0	50	29	106
2011	AS-04	7	48	7	19	15	2	2	58	35	54
2011	AS-05	7	37	15	22	16	3	0	45	39	73
2011	AS-06	6	40	11	31	9	3	0	47	41	35
2011	AS-07	0	60	33	7	0	0	0	60	7	15
2008	AS	19	37	17	18	8	1	0	56	27	598
2008	AS-01	23	34	18	15	8	2	0	58	24	146
2008	AS-02	21	34	21	17	6	2	0	56	23	184
2008	AS-03	16	40	12	23	9	0	0	56	33	95
2008	AS-04	13	27	16	25	19	0	0	40	44	63
2008	AS-05	11	52	14	21	2	0	0	63	22	63
2008	AS-06	27	47	3	10	10	3	0	76	21	30

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	24	12	4	2	5	2	81	6	702
2019	AS-01	58	18	9	7	2	3	3	81	9	148
2019	AS-02	54	24	9	3	2	7	1	85	5	183
2019	AS-03	42	25	16	4	3	8	2	75	8	128
2019	AS-04	54	23	16	2	0	5	0	81	2	56
2019	AS-05	47	33	11	3	2	2	2	84	5	102
2019	AS-06	50	30	15	5	0	0	0	80	5	40
2019	AS-07	43	43	10	0	0	5	0	90	0	21

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	42	19	7	3	1	0	71	11	698
2019	AS-01	30	46	18	5	1	0	0	76	6	145
2019	AS-02	25	43	22	6	4	0	0	68	10	183
2019	AS-03	26	40	21	7	4	2	0	67	11	128
2019	AS-04	27	50	18	4	0	2	0	78	4	56
2019	AS-05	27	41	17	11	3	1	0	69	14	102
2019	AS-06	30	30	8	20	13	0	0	60	33	40
2019	AS-07	33	43	10	14	0	0	0	76	14	21
2018	AS	24	39	22	9	5	1	0	63	15	466
2018	AS-01	25	40	24	8	2	1	0	66	10	104
2018	AS-02	23	43	21	7	3	3	0	68	11	116
2018	AS-03	26	42	20	7	5	0	0	68	11	88
2018	AS-04	9	44	22	19	6	0	0	53	25	32
2018	AS-05	20	36	19	14	11	0	0	56	26	70
2018	AS-06	25	29	21	18	7	0	0	54	25	28
2018	AS-07	50	8	42	0	0	0	0	58	0	12
2017	AS	22	41	20	10	5	1	0	64	16	452
2017	AS-01	22	41	21	10	4	2	0	64	14	96
2017	AS-02	21	42	20	9	6	1	1	64	15	133
2017	AS-03	24	37	18	12	5	3	0	63	18	82
2017	AS-04	19	47	22	9	3	0	0	66	12	32
2017	AS-05	23	40	23	8	6	0	0	63	14	65
2017	AS-06	20	37	24	16	2	0	0	57	19	25
2017	AS-07	18	61	9	11	0	0	0	79	11	11
2014	AS	25	44	16	7	5	2	0	71	13	611
2014	AS-01	23	44	19	8	3	2	1	69	12	150
2014	AS-02	27	44	14	4	8	2	0	73	12	182
2014	AS-03	29	38	18	9	5	1	0	68	14	110
2014	AS-04	23	42	21	8	2	4	0	68	11	48
2014	AS-05	26	47	16	3	7	1	0	74	10	70
2014	AS-06	21	45	13	19	0	3	0	67	19	38
2011	AS	29	43	16	7	3	2	0	74	10	682
2011	AS-01	31	38	18	5	5	3	0	71	10	177
2011	AS-02	28	42	17	8	4	1	0	71	11	222
2011	AS-03	30	48	13	6	1	2	0	80	7	106
2011	AS-04	24	39	20	9	4	4	0	65	13	54
2011	AS-05	27	52	10	8	1	1	0	81	10	73
2011	AS-06	34	43	9	9	6	0	0	77	14	35
2011	AS-07	33	53	7	7	0	0	0	87	7	15

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	14	38	21	17	9	2	0	53	26	695
2019	AS-01	21	47	13	14	5	0	0	68	19	145
2019	AS-02	14	34	25	16	10	2	0	48	27	183
2019	AS-03	12	32	28	17	8	3	1	46	25	127
2019	AS-04	11	52	21	11	4	2	0	64	15	56
2019	AS-05	7	34	24	23	11	2	0	41	34	101
2019	AS-06	13	36	10	13	28	0	0	49	41	39
2019	AS-07	15	30	10	35	5	5	0	47	42	20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	38	12	9	3	2	0	75	12	697
2019	AS-01	40	37	12	6	3	1	0	78	10	146
2019	AS-02	31	36	16	11	4	2	1	68	15	180
2019	AS-03	30	43	10	13	3	2	0	74	16	128
2019	AS-04	32	45	9	7	4	4	0	80	11	56
2019	AS-05	36	42	11	7	3	1	0	79	10	102
2019	AS-06	40	30	13	10	5	0	3	72	15	40
2019	AS-07	62	19	14	5	0	0	0	81	5	21
2018	AS	31	38	14	9	6	2	0	70	16	466
2018	AS-01	32	40	13	7	4	4	1	76	11	103
2018	AS-02	25	40	17	9	7	2	1	66	16	116
2018	AS-03	35	35	15	10	5	0	0	70	15	88
2018	AS-04	19	63	6	3	9	0	0	81	13	32
2018	AS-05	30	31	14	13	11	0	0	61	24	70
2018	AS-06	36	29	11	14	11	0	0	64	25	28
2018	AS-07	54	23	15	8	0	0	0	77	8	13
2017	AS	30	42	12	8	5	3	0	74	13	452
2017	AS-01	21	51	12	11	3	2	0	73	14	95
2017	AS-02	30	38	11	9	6	5	1	72	16	134
2017	AS-03	28	52	9	7	4	1	0	81	11	82
2017	AS-04	37	37	12	3	6	4	0	77	10	32
2017	AS-05	39	27	17	8	8	1	0	67	16	65
2017	AS-06	39	46	11	4	0	0	0	85	4	25
2017	AS-07	33	48	9	9	0	0	0	81	9	11
2014	AS	36	40	11	7	2	3	1	79	9	610
2014	AS-01	31	45	12	6	2	3	1	79	8	150
2014	AS-02	36	39	9	6	3	5	1	80	9	181
2014	AS-03	33	46	11	7	1	1	2	80	8	110
2014	AS-04	33	38	8	6	4	8	2	79	12	48
2014	AS-05	38	33	13	14	1	0	0	71	16	70
2014	AS-06	58	27	10	3	3	0	0	84	5	38
2011	AS	36	36	12	7	4	4	1	76	12	679
2011	AS-01	32	42	11	6	4	4	1	78	11	178
2011	AS-02	29	43	11	7	5	4	1	76	12	220
2011	AS-03	33	32	18	8	4	4	1	69	12	105
2011	AS-04	46	26	11	9	0	6	2	78	10	54
2011	AS-05	50	28	8	8	4	1	0	79	13	72
2011	AS-06	49	26	9	11	3	3	0	76	15	35
2011	AS-07	80	7	7	7	0	0	0	87	7	15
2008	AS	38	36	11	8	5	3	1	76	13	596
2008	AS-01	34	35	13	8	4	4	1	73	13	145
2008	AS-02	39	32	11	9	7	1	1	72	16	183
2008	AS-03	39	36	5	10	6	3	0	78	16	94
2008	AS-04	25	46	16	5	3	3	2	75	8	63
2008	AS-05	45	38	6	6	2	3	0	85	8	64
2008	AS-06	53	23	10	10	0	3	0	79	10	30

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	39	17	7	2	2	0	72	10	699
2019	AS-01	36	43	12	5	1	2	0	81	7	147
2019	AS-02	28	39	18	10	2	3	1	69	12	181
2019	AS-03	27	38	23	8	2	2	0	66	10	128
2019	AS-04	34	52	9	2	4	0	0	86	5	56
2019	AS-05	28	39	24	8	1	0	0	68	9	102
2019	AS-06	43	28	15	8	8	0	0	70	15	40
2019	AS-07	43	33	14	10	0	0	0	76	10	21
2018	AS	25	36	22	8	6	2	0	63	15	467
2018	AS-01	29	38	19	7	3	4	0	70	10	103
2018	AS-02	27	31	25	9	5	3	0	60	14	116
2018	AS-03	28	37	19	8	8	0	0	65	16	89
2018	AS-04	16	34	41	6	3	0	0	50	9	32
2018	AS-05	13	40	24	9	13	1	0	54	22	70
2018	AS-06	32	36	11	14	7	0	0	68	21	28
2018	AS-07	46	31	8	15	0	0	0	77	15	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	19	24	23	11	11	9	3	48	26	698
2019	AS-01	30	22	23	11	7	3	4	55	20	148
2019	AS-02	15	26	27	7	9	12	4	49	19	182
2019	AS-03	12	26	25	16	9	10	2	43	29	128
2019	AS-04	23	23	18	11	13	11	2	53	27	56
2019	AS-05	13	23	17	16	18	11	2	41	39	100
2019	AS-06	18	23	23	15	15	3	3	43	32	39
2019	AS-07	24	14	24	10	10	14	5	47	24	21
2018	AS	16	27	19	15	16	7	2	46	33	466
2018	AS-01	15	32	18	13	12	9	1	52	28	104
2018	AS-02	16	22	21	16	16	9	3	42	35	116
2018	AS-03	15	30	24	14	13	3	2	47	28	88
2018	AS-04	13	28	19	16	22	3	0	42	39	32
2018	AS-05	13	23	16	14	29	4	0	38	45	69
2018	AS-06	18	25	11	21	18	4	4	46	42	28
2018	AS-07	38	15	23	15	0	8	0	58	17	13
2017	AS	13	24	20	14	17	7	4	42	35	453
2017	AS-01	11	30	19	11	17	9	3	46	32	96
2017	AS-02	16	19	25	12	16	10	2	39	33	134
2017	AS-03	12	26	18	18	16	4	6	42	38	82
2017	AS-04	16	22	18	16	9	16	3	47	31	32
2017	AS-05	15	26	18	13	23	1	3	43	38	65
2017	AS-06	8	37	12	20	15	0	7	49	38	25
2017	AS-07	9	9	19	37	9	8	9	22	56	11
2014	AS	16	22	17	15	17	9	4	43	37	611
2014	AS-01	16	24	16	14	15	12	3	47	34	150
2014	AS-02	16	22	15	14	17	12	4	45	37	182
2014	AS-03	14	24	24	14	19	4	1	40	35	110
2014	AS-04	8	10	19	19	21	10	13	24	51	48
2014	AS-05	17	23	14	20	19	3	4	43	41	70
2014	AS-06	27	21	16	10	16	5	5	53	29	38
2011	AS	17	23	18	16	13	10	3	45	33	683
2011	AS-01	16	29	15	11	14	11	5	53	29	177
2011	AS-02	16	17	20	17	13	14	3	40	36	222
2011	AS-03	17	23	20	20	16	4	1	42	37	107
2011	AS-04	11	24	22	17	11	11	4	41	33	54
2011	AS-05	22	23	16	16	12	7	3	50	32	73
2011	AS-06	14	29	26	14	14	3	0	44	29	35
2011	AS-07	27	20	13	13	13	13	0	54	31	15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	34	17	14	8	1	1	60	22	696
2019	AS-01	32	34	13	14	5	1	1	67	20	146
2019	AS-02	25	32	16	12	9	4	1	60	22	182
2019	AS-03	17	43	20	13	6	2	0	61	19	127
2019	AS-04	25	35	18	16	5	0	0	60	22	55
2019	AS-05	22	32	18	17	12	0	0	54	28	102
2019	AS-06	23	35	15	13	13	0	3	59	26	40
2019	AS-07	43	19	19	14	5	0	0	62	19	21
2018	AS	18	25	22	17	16	1	0	44	34	468
2018	AS-01	21	22	27	15	13	1	1	44	28	104
2018	AS-02	22	23	23	16	14	1	1	46	30	116
2018	AS-03	18	26	20	15	19	2	0	45	34	89
2018	AS-04	9	31	25	19	16	0	0	41	34	32
2018	AS-05	14	27	21	14	19	4	0	43	34	70
2018	AS-06	11	32	11	21	25	0	0	43	46	28
2018	AS-07	31	15	15	31	8	0	0	46	38	13
2017	AS	14	27	20	18	16	5	0	43	36	454
2017	AS-01	14	26	27	18	12	2	0	41	31	96
2017	AS-02	17	23	17	18	18	7	0	43	38	135
2017	AS-03	12	26	16	16	24	5	1	40	43	82
2017	AS-04	22	35	16	19	6	3	0	58	26	32
2017	AS-05	9	29	22	24	11	6	0	40	37	65
2017	AS-06	8	44	16	16	15	0	0	52	32	25
2017	AS-07	18	17	18	35	11	0	0	35	47	11
2014	AS	18	31	18	17	12	4	1	51	30	610
2014	AS-01	17	29	18	20	10	3	3	50	31	150
2014	AS-02	25	29	16	13	13	4	0	56	27	182
2014	AS-03	16	26	18	24	13	3	0	44	37	110
2014	AS-04	8	34	29	10	10	6	2	46	23	48
2014	AS-05	10	38	13	17	19	3	0	50	37	70
2014	AS-06	19	37	27	9	5	3	0	58	14	37
2011	AS	23	33	15	16	10	2	0	58	27	682
2011	AS-01	26	29	18	15	9	3	1	57	24	178
2011	AS-02	24	36	14	14	9	2	1	61	24	221
2011	AS-03	17	35	12	22	13	1	0	52	35	106
2011	AS-04	28	33	17	7	9	6	0	65	18	54
2011	AS-05	19	33	15	18	14	1	0	53	32	73
2011	AS-06	23	34	9	20	14	0	0	57	34	35
2011	AS-07	13	40	20	13	7	7	0	57	21	15
2008	AS	24	39	16	12	7	2	0	64	20	596
2008	AS-01	21	42	20	10	5	2	0	64	15	145
2008	AS-02	28	39	11	12	7	3	1	69	19	183
2008	AS-03	27	34	16	11	11	2	0	62	22	94
2008	AS-04	8	37	21	22	11	2	0	45	34	63
2008	AS-05	19	47	14	16	3	2	0	67	19	64
2008	AS-06	53	27	10	3	7	0	0	80	10	30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	24	29	15	14	16	1	1	55	30	702
2019	AS-01	29	27	13	13	15	1	2	58	29	148
2019	AS-02	23	31	16	11	15	2	1	56	27	183
2019	AS-03	16	37	16	13	16	2	0	54	29	128
2019	AS-04	27	27	11	18	16	2	0	55	35	56
2019	AS-05	20	30	16	15	19	1	0	50	34	102
2019	AS-06	28	23	10	20	18	0	3	51	38	40
2019	AS-07	43	14	10	29	5	0	0	57	33	21
2018	AS	17	24	16	19	22	2	1	42	42	466
2018	AS-01	14	23	20	18	21	1	2	38	41	103
2018	AS-02	18	23	14	19	22	3	2	43	42	116
2018	AS-03	18	24	22	13	20	3	0	44	34	88
2018	AS-04	9	22	16	34	19	0	0	31	53	32
2018	AS-05	17	30	14	14	23	1	0	48	38	70
2018	AS-06	29	11	7	25	29	0	0	39	54	28
2018	AS-07	31	31	0	31	8	0	0	62	38	13
2017	AS	13	20	19	17	26	3	2	35	44	453
2017	AS-01	14	19	22	15	25	2	2	35	42	96
2017	AS-02	16	16	22	13	27	4	3	34	43	135
2017	AS-03	10	20	12	21	33	2	2	31	57	82
2017	AS-04	9	33	10	26	19	0	3	43	46	31
2017	AS-05	14	20	26	11	23	4	1	36	36	65
2017	AS-06	15	24	12	29	19	0	0	40	48	25
2017	AS-07	9	42	19	19	11	0	0	51	30	11
2014	AS	13	29	14	18	20	4	2	45	40	610
2014	AS-01	16	20	21	17	20	4	3	39	39	150
2014	AS-02	15	28	9	21	20	4	2	46	45	182
2014	AS-03	9	31	13	19	23	4	2	42	44	110
2014	AS-04	6	40	8	15	20	6	4	52	39	48
2014	AS-05	7	38	14	22	16	1	1	47	38	70
2014	AS-06	16	32	28	11	11	3	0	50	22	37
2011	AS	14	32	15	18	17	2	1	48	36	681
2011	AS-01	19	29	13	22	14	1	2	49	37	178
2011	AS-02	13	30	17	17	20	2	2	44	38	220
2011	AS-03	7	32	19	20	21	0	1	40	42	107
2011	AS-04	17	39	13	17	13	2	0	57	30	54
2011	AS-05	12	42	12	18	12	3	0	56	31	73
2011	AS-06	26	35	12	3	21	3	0	64	24	34
2011	AS-07	7	40	27	13	13	0	0	47	27	15
2008	AS	17	33	17	18	11	2	2	52	30	596
2008	AS-01	17	31	17	18	10	3	3	51	30	146
2008	AS-02	19	32	18	20	7	2	2	53	29	182
2008	AS-03	16	36	16	15	15	2	0	53	30	94
2008	AS-04	14	29	17	19	19	2	0	44	39	63
2008	AS-05	11	45	17	19	5	3	0	58	24	64
2008	AS-06	40	23	17	10	10	0	0	63	20	30

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	21	12	4	2	0	4	81	7	701
2019	AS-01	59	21	10	4	2	0	4	83	6	148
2019	AS-02	57	20	13	4	3	1	3	79	7	182
2019	AS-03	59	23	11	2	2	0	4	85	4	128
2019	AS-04	55	23	9	4	2	0	7	85	6	56
2019	AS-05	50	22	18	2	4	1	4	75	6	102
2019	AS-06	58	20	13	10	0	0	0	78	10	40
2019	AS-07	48	24	5	10	0	5	10	83	11	21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	10	7	4	6	1	13	80	11	693
2019	AS-01	64	8	7	4	5	1	11	82	10	147
2019	AS-02	55	14	7	5	6	3	10	80	12	181
2019	AS-03	61	5	10	2	5	2	16	80	9	125
2019	AS-04	57	14	9	4	5	2	9	80	10	56
2019	AS-05	57	8	7	2	10	1	15	77	14	99
2019	AS-06	65	10	5	5	5	0	10	83	11	40
2019	AS-07	62	5	0	0	5	0	29	93	7	21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	26	14	8	5	2	3	71	14	697
2019	AS-01	35	29	19	8	5	1	3	66	14	148
2019	AS-02	40	30	10	8	8	1	2	73	16	181
2019	AS-03	43	24	16	11	2	2	2	70	14	127
2019	AS-04	43	30	13	7	2	2	4	77	9	56
2019	AS-05	45	17	18	10	3	3	5	67	14	101
2019	AS-06	51	26	5	5	10	0	3	79	16	39
2019	AS-07	62	14	14	0	5	0	5	80	5	21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	20	18	10	6	2	4	64	17	698
2019	AS-01	37	23	20	9	5	2	3	64	16	148
2019	AS-02	39	23	14	12	8	2	3	65	20	181
2019	AS-03	41	18	20	11	4	2	3	63	16	128
2019	AS-04	38	29	13	11	4	2	5	71	15	56
2019	AS-05	42	12	19	10	7	5	6	60	19	101
2019	AS-06	45	25	13	5	10	0	3	72	15	40
2019	AS-07	52	5	29	5	5	0	5	60	10	21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	41	14	14	11	11	3	5	61	24	698
2019	AS-01	37	17	16	14	10	2	4	58	26	146
2019	AS-02	43	10	18	10	13	3	4	57	24	182
2019	AS-03	34	16	17	13	12	4	3	55	27	128
2019	AS-04	44	22	11	5	9	4	5	72	16	55
2019	AS-05	42	12	11	10	11	4	11	63	24	102
2019	AS-06	48	18	0	18	15	0	3	67	33	40
2019	AS-07	71	14	0	5	0	5	5	95	5	21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	18	12	4	3	2	5	79	8	700
2019	AS-01	55	17	17	2	3	1	5	77	5	148
2019	AS-02	55	18	10	6	3	4	4	79	10	181
2019	AS-03	50	24	15	5	2	1	4	78	7	128
2019	AS-04	57	14	9	4	9	2	5	77	13	56
2019	AS-05	51	18	13	6	2	4	7	77	9	102
2019	AS-06	73	13	3	3	5	0	5	89	8	40
2019	AS-07	67	14	0	5	5	0	10	89	11	21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	73	10	5	2	2	3	4	90	4	697
2019	AS-01	73	10	5	2	2	3	4	90	4	146
2019	AS-02	76	9	5	0	2	5	4	93	2	182
2019	AS-03	72	13	5	0	2	4	3	92	3	128
2019	AS-04	75	11	0	7	0	4	4	92	8	56
2019	AS-05	65	12	8	4	5	1	5	82	10	100
2019	AS-06	80	5	3	0	5	3	5	92	5	40
2019	AS-07	81	5	5	0	0	0	10	95	0	21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	74	9	3	2	1	1	10	93	4	699
2019	AS-01	70	10	4	4	2	1	9	89	7	147
2019	AS-02	72	10	3	3	1	3	8	93	4	181
2019	AS-03	76	9	2	0	1	1	13	97	1	128
2019	AS-04	84	5	0	0	2	2	7	98	2	56
2019	AS-05	76	8	3	1	1	1	10	95	2	102
2019	AS-06	78	5	3	0	3	0	13	94	3	40
2019	AS-07	76	0	5	5	5	0	10	84	11	21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	41	19	6	4	4	1	69	11	700
2019	AS-01	28	37	21	5	2	6	1	70	7	148
2019	AS-02	20	41	20	7	4	4	2	66	12	181
2019	AS-03	20	50	18	5	3	4	0	73	8	128
2019	AS-04	29	41	16	9	2	4	0	72	11	56
2019	AS-05	32	38	19	6	5	0	0	71	11	102
2019	AS-06	33	35	10	10	8	5	0	71	18	40
2019	AS-07	38	29	19	10	5	0	0	67	14	21
2018	AS	18	37	26	9	7	3	0	57	16	466
2018	AS-01	16	31	36	7	6	3	1	49	13	102
2018	AS-02	17	34	25	9	5	8	1	57	16	116
2018	AS-03	19	38	27	9	7	0	0	57	16	89
2018	AS-04	13	50	19	9	9	0	0	63	19	32
2018	AS-05	17	44	16	11	7	4	0	64	19	70
2018	AS-06	29	25	18	11	14	4	0	56	26	28
2018	AS-07	38	38	8	15	0	0	0	77	15	13
2017	AS	14	30	29	9	10	6	1	48	21	454
2017	AS-01	16	22	31	12	7	9	2	43	22	96
2017	AS-02	13	30	29	12	9	7	1	46	22	135
2017	AS-03	12	27	29	7	15	7	2	43	24	82
2017	AS-04	22	34	26	3	9	6	0	60	13	32
2017	AS-05	13	38	33	3	11	1	0	53	14	65
2017	AS-06	11	37	24	13	15	0	0	48	28	25
2017	AS-07	25	37	21	17	0	0	0	62	17	11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	39	13	4	2	2	0	80	7	697
2019	AS-01	48	35	13	3	1	1	0	83	4	147
2019	AS-02	36	43	12	2	3	4	0	82	5	180
2019	AS-03	34	43	14	4	2	3	0	79	7	127
2019	AS-04	52	38	7	4	0	0	0	89	4	56
2019	AS-05	31	42	16	5	3	3	0	76	8	102
2019	AS-06	35	33	15	10	5	3	0	69	15	40
2019	AS-07	57	29	5	10	0	0	0	86	10	21
2018	AS	35	42	11	6	4	2	0	78	10	461
2018	AS-01	39	43	11	3	4	1	0	82	7	103
2018	AS-02	38	39	15	6	2	1	0	77	8	114
2018	AS-03	34	43	10	3	6	3	0	80	9	88
2018	AS-04	25	50	6	9	6	3	0	77	16	32
2018	AS-05	28	43	13	9	4	3	0	73	14	68
2018	AS-06	37	33	7	15	7	0	0	70	22	27
2018	AS-07	46	46	0	8	0	0	0	92	8	13
2017	AS	29	44	16	5	4	1	0	74	9	453
2017	AS-01	28	45	18	6	1	2	0	74	7	96
2017	AS-02	30	48	11	4	5	2	0	80	9	135
2017	AS-03	28	37	23	8	2	0	1	65	11	82
2017	AS-04	40	37	13	3	3	3	0	80	6	32
2017	AS-05	32	38	19	3	8	0	0	70	11	64
2017	AS-06	12	60	17	0	11	0	0	72	11	25
2017	AS-07	26	65	0	9	0	0	0	91	9	11
2014	AS	37	38	15	3	3	3	0	78	6	611
2014	AS-01	39	38	16	3	1	3	1	79	4	150
2014	AS-02	43	33	15	2	2	4	0	79	5	182
2014	AS-03	31	42	16	6	3	2	1	75	9	110
2014	AS-04	36	42	15	4	2	0	2	79	6	48
2014	AS-05	37	40	10	3	9	1	0	78	12	70
2014	AS-06	26	53	16	3	0	3	0	81	3	38
2011	AS	30	37	17	7	4	5	0	71	12	682
2011	AS-01	33	38	16	6	4	3	0	73	11	178
2011	AS-02	31	35	16	8	3	6	0	71	12	221
2011	AS-03	27	37	19	8	3	6	0	68	12	106
2011	AS-04	33	30	13	11	2	11	0	71	15	54
2011	AS-05	27	42	19	3	7	1	0	71	10	73
2011	AS-06	14	46	20	6	9	6	0	64	15	35
2011	AS-07	47	33	13	7	0	0	0	80	7	15

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	35	13	3	1	3	1	82	5	699
2019	AS-01	47	35	11	1	0	4	2	87	1	147
2019	AS-02	41	37	15	3	1	2	1	81	3	182
2019	AS-03	38	41	12	3	2	5	0	83	5	128
2019	AS-04	54	27	14	2	2	2	0	82	4	56
2019	AS-05	36	38	18	5	1	3	0	76	6	101
2019	AS-06	43	30	13	8	5	3	0	74	13	40
2019	AS-07	62	24	0	10	0	5	0	90	10	21
2018	AS	36	37	17	4	3	3	0	76	7	462
2018	AS-01	37	34	20	3	2	4	0	74	5	103
2018	AS-02	38	37	16	5	1	3	0	77	6	115
2018	AS-03	40	40	11	3	2	1	1	82	6	87
2018	AS-04	22	41	19	6	6	6	0	67	13	32
2018	AS-05	29	35	19	6	4	6	0	69	11	68
2018	AS-06	39	32	14	7	7	0	0	71	14	28
2018	AS-07	46	23	31	0	0	0	0	69	0	13
2017	AS	30	35	21	4	5	4	1	68	10	451
2017	AS-01	24	40	26	5	3	2	0	65	8	95
2017	AS-02	34	35	12	7	7	5	1	73	14	135
2017	AS-03	28	29	30	1	6	6	0	61	7	82
2017	AS-04	44	31	22	0	0	3	0	77	0	32
2017	AS-05	30	37	14	6	8	3	2	70	15	63
2017	AS-06	20	44	29	0	6	0	0	64	6	25
2017	AS-07	30	44	9	7	0	9	0	82	8	11
2014	AS	37	35	17	3	3	5	0	76	6	610
2014	AS-01	34	40	14	2	3	5	1	79	6	150
2014	AS-02	44	29	18	2	1	7	0	78	3	181
2014	AS-03	36	36	20	4	3	2	0	73	6	110
2014	AS-04	29	42	17	2	4	6	0	76	7	48
2014	AS-05	31	37	14	6	9	3	0	70	15	70
2014	AS-06	31	34	21	3	0	10	0	73	3	38

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	34	10	4	3	0	0	84	6	701
2019	AS-01	56	33	7	3	1	0	0	89	4	148
2019	AS-02	46	37	10	2	4	0	0	83	7	183
2019	AS-03	45	39	13	2	1	1	0	85	2	127
2019	AS-04	61	20	14	4	2	0	0	80	5	56
2019	AS-05	45	35	10	6	4	0	0	80	10	102
2019	AS-06	43	33	8	13	5	0	0	75	18	40
2019	AS-07	57	29	5	10	0	0	0	86	10	21
2018	AS	40	37	11	7	4	1	0	78	11	461
2018	AS-01	46	35	11	7	1	0	0	81	8	102
2018	AS-02	43	36	7	8	5	2	0	80	13	115
2018	AS-03	43	37	11	3	5	1	0	80	8	87
2018	AS-04	28	56	6	6	3	0	0	84	9	32
2018	AS-05	31	37	16	9	7	0	0	68	16	68
2018	AS-06	36	29	21	7	7	0	0	64	14	28
2018	AS-07	54	31	8	8	0	0	0	85	8	13
2017	AS	34	40	14	7	5	0	0	74	12	453
2017	AS-01	33	43	13	10	1	0	0	76	11	96
2017	AS-02	36	40	15	2	6	1	0	76	8	135
2017	AS-03	33	36	14	11	6	0	0	69	17	82
2017	AS-04	43	38	9	6	3	0	0	81	9	32
2017	AS-05	37	39	8	11	5	0	0	76	16	64
2017	AS-06	24	37	24	4	11	0	0	61	15	25
2017	AS-07	34	56	0	9	0	0	0	91	9	11
2014	AS	41	37	13	5	4	0	0	78	9	611
2014	AS-01	37	41	12	3	5	0	1	79	9	150
2014	AS-02	46	33	12	8	1	0	0	79	9	182
2014	AS-03	37	39	14	5	5	0	0	76	10	110
2014	AS-04	44	33	13	4	6	0	0	77	10	48
2014	AS-05	38	36	13	4	7	1	0	75	12	70
2014	AS-06	45	34	16	0	5	0	0	79	5	38
2011	AS	35	42	13	6	4	0	0	77	9	679
2011	AS-01	37	36	15	6	6	0	0	72	12	177
2011	AS-02	34	45	14	4	3	0	0	79	7	220
2011	AS-03	35	43	13	5	3	1	0	79	8	106
2011	AS-04	40	36	15	9	0	0	0	75	9	53
2011	AS-05	29	51	11	7	3	0	0	79	10	73
2011	AS-06	43	31	11	9	6	0	0	74	14	35
2011	AS-07	40	53	0	7	0	0	0	93	7	15
2008	AS	38	40	13	6	3	0	0	78	9	599
2008	AS-01	40	40	12	5	2	1	0	81	7	146
2008	AS-02	42	38	11	5	4	0	0	80	9	184
2008	AS-03	35	42	15	5	3	0	0	77	8	95
2008	AS-04	25	40	19	6	10	0	0	65	16	63
2008	AS-05	41	38	14	8	0	0	0	78	8	64
2008	AS-06	47	40	7	7	0	0	0	87	7	30

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	30	18	10	6	1	0	65	16	702
2019	AS-01	43	35	10	7	3	1	0	79	10	148
2019	AS-02	34	30	18	9	7	1	0	65	17	183
2019	AS-03	33	31	25	5	5	2	0	65	10	128
2019	AS-04	32	32	23	5	5	2	0	65	11	56
2019	AS-05	24	28	24	16	7	1	1	53	23	102
2019	AS-06	28	20	15	25	13	0	0	48	38	40
2019	AS-07	43	19	14	10	14	0	0	62	24	21
2018	AS	27	30	17	15	11	1	0	57	26	460
2018	AS-01	32	33	13	15	6	1	0	66	21	102
2018	AS-02	29	33	17	11	10	1	0	62	21	115
2018	AS-03	32	30	16	11	10	0	0	62	22	87
2018	AS-04	13	34	28	16	9	0	0	47	25	32
2018	AS-05	15	22	18	24	21	1	0	37	45	68
2018	AS-06	18	21	14	21	25	0	0	39	46	28
2018	AS-07	46	8	23	15	8	0	0	54	23	13
2017	AS	22	29	23	14	11	0	1	51	25	453
2017	AS-01	20	38	24	10	7	1	0	59	17	96
2017	AS-02	24	31	18	16	9	0	1	57	25	135
2017	AS-03	27	20	23	17	12	1	0	47	29	82
2017	AS-04	25	25	25	12	12	0	0	50	24	32
2017	AS-05	18	31	19	16	16	0	0	50	31	64
2017	AS-06	8	24	37	8	23	0	0	32	31	25
2017	AS-07	18	9	28	36	9	0	0	27	45	11
2014	AS	24	35	17	13	11	1	0	60	23	611
2014	AS-01	26	38	11	13	11	1	0	65	25	150
2014	AS-02	27	37	14	13	7	2	0	66	20	182
2014	AS-03	24	34	19	12	12	0	0	57	24	110
2014	AS-04	12	36	23	15	14	0	0	48	29	48
2014	AS-05	19	26	33	10	13	0	0	44	23	70
2014	AS-06	29	29	13	16	13	0	0	58	29	38
2011	AS	26	36	20	10	7	1	0	63	18	681
2011	AS-01	28	32	23	11	6	1	0	60	17	176
2011	AS-02	25	35	22	7	8	2	1	62	15	221
2011	AS-03	21	46	16	9	7	1	0	67	17	107
2011	AS-04	20	37	22	15	4	0	2	58	19	54
2011	AS-05	26	42	14	11	5	1	0	69	17	73
2011	AS-06	31	23	9	20	17	0	0	54	37	35
2011	AS-07	40	27	13	13	7	0	0	67	20	15

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	32	17	10	5	0	0	68	15	698
2019	AS-01	43	34	11	10	2	0	0	77	12	148
2019	AS-02	33	32	19	10	4	1	0	66	15	181
2019	AS-03	34	34	20	6	6	1	0	68	12	127
2019	AS-04	32	38	18	7	4	2	0	71	11	56
2019	AS-05	29	33	21	10	7	0	1	62	17	101
2019	AS-06	33	18	15	23	13	0	0	50	35	40
2019	AS-07	43	29	10	5	14	0	0	71	19	21
2018	AS	28	31	18	13	10	1	0	60	22	461
2018	AS-01	32	38	15	13	3	0	0	70	16	103
2018	AS-02	28	32	18	10	11	2	0	62	21	114
2018	AS-03	31	31	18	9	10	0	0	62	20	87
2018	AS-04	16	38	25	13	9	0	0	53	22	32
2018	AS-05	18	28	18	21	15	1	0	46	36	68
2018	AS-06	32	11	18	18	21	0	0	43	39	28
2018	AS-07	54	0	23	15	8	0	0	54	23	13
2017	AS	22	33	20	15	9	0	0	55	25	452
2017	AS-01	21	41	18	13	6	0	0	62	19	96
2017	AS-02	25	33	20	13	8	1	0	58	22	135
2017	AS-03	27	21	21	19	12	0	0	48	31	82
2017	AS-04	19	32	25	16	9	0	0	50	24	32
2017	AS-05	19	38	18	11	14	0	0	57	25	63
2017	AS-06	15	33	12	29	11	0	0	48	40	25
2017	AS-07	18	26	19	28	9	0	0	44	38	11
2014	AS	24	37	18	11	10	0	0	61	21	611
2014	AS-01	22	43	14	10	11	0	0	65	20	150
2014	AS-02	30	37	14	12	7	1	0	67	18	182
2014	AS-03	24	31	22	9	13	1	0	56	22	110
2014	AS-04	10	36	29	13	12	0	0	46	25	48
2014	AS-05	20	33	23	11	13	0	0	53	24	70
2014	AS-06	29	35	16	13	8	0	0	63	21	38
2011	AS	25	40	17	11	6	0	0	65	17	677
2011	AS-01	26	37	20	10	7	1	0	63	17	176
2011	AS-02	25	43	18	8	5	0	0	68	13	220
2011	AS-03	24	40	14	14	8	0	0	63	23	106
2011	AS-04	17	48	13	19	4	0	0	65	22	54
2011	AS-05	26	42	22	7	3	0	0	68	10	73
2011	AS-06	30	24	12	18	15	0	0	55	33	33
2011	AS-07	27	53	7	13	0	0	0	80	13	15
2008	AS	33	38	14	11	4	0	0	71	15	599
2008	AS-01	37	35	13	8	5	1	0	73	14	146
2008	AS-02	38	36	14	10	2	0	0	73	13	184
2008	AS-03	28	42	13	13	4	0	0	71	17	95
2008	AS-04	21	37	22	14	6	0	0	57	21	63
2008	AS-05	30	45	8	16	2	0	0	75	17	64
2008	AS-06	37	37	20	0	7	0	0	73	7	30

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	24	18	13	8	3	0	60	21	701
2019	AS-01	40	26	17	9	6	2	0	67	16	148
2019	AS-02	34	22	18	16	7	3	0	58	24	182
2019	AS-03	34	25	20	12	5	3	1	61	18	128
2019	AS-04	34	21	16	14	7	7	0	60	23	56
2019	AS-05	29	22	25	12	12	1	0	51	24	102
2019	AS-06	38	18	15	15	15	0	0	55	30	40
2019	AS-07	33	29	19	5	14	0	0	62	19	21
2018	AS	27	23	19	14	14	3	0	52	28	460
2018	AS-01	31	23	22	13	7	4	0	57	20	103
2018	AS-02	29	20	21	11	14	4	0	51	27	114
2018	AS-03	28	30	15	13	13	1	0	59	26	86
2018	AS-04	16	31	13	25	13	3	0	48	39	32
2018	AS-05	24	16	18	16	24	3	0	41	41	68
2018	AS-06	25	21	18	14	21	0	0	46	36	28
2018	AS-07	38	23	15	15	8	0	0	62	23	13
2017	AS	22	24	18	16	16	3	1	48	34	453
2017	AS-01	24	25	21	17	11	2	0	50	29	96
2017	AS-02	19	27	15	15	16	6	1	49	34	135
2017	AS-03	26	18	15	19	20	1	1	45	40	82
2017	AS-04	25	31	19	16	3	3	3	60	20	32
2017	AS-05	22	22	21	13	20	3	0	45	34	64
2017	AS-06	15	25	16	12	31	0	0	41	43	25
2017	AS-07	18	19	18	28	9	7	0	40	41	11
2014	AS	23	27	19	13	14	4	1	52	28	611
2014	AS-01	23	28	21	12	12	4	0	53	25	150
2014	AS-02	28	28	18	13	7	5	1	59	22	182
2014	AS-03	23	22	18	14	18	5	0	47	34	110
2014	AS-04	12	23	19	15	26	0	4	37	44	48
2014	AS-05	20	27	20	13	20	0	0	47	33	70
2014	AS-06	30	21	18	18	13	0	0	50	31	38
2011	AS	26	28	16	15	11	5	0	56	27	683
2011	AS-01	30	24	17	14	11	5	0	56	26	177
2011	AS-02	25	30	14	14	9	8	0	60	25	222
2011	AS-03	26	31	14	14	11	4	0	59	26	107
2011	AS-04	11	33	19	22	9	6	0	47	33	54
2011	AS-05	29	23	18	15	12	3	0	54	28	73
2011	AS-06	23	23	20	14	17	0	3	47	32	35
2011	AS-07	33	27	20	13	7	0	0	60	20	15
2008	AS	31	30	15	11	8	5	0	64	20	599
2008	AS-01	35	27	14	9	11	4	0	65	21	146
2008	AS-02	35	27	11	14	6	6	0	66	21	184
2008	AS-03	25	33	17	9	9	5	1	62	20	95
2008	AS-04	21	32	25	10	8	5	0	55	18	63
2008	AS-05	34	33	14	16	3	0	0	67	19	64
2008	AS-06	33	43	10	3	7	3	0	79	10	30

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	AS	35	27	38	701
2019	AS-01	35	24	41	148
2019	AS-02	31	28	41	183
2019	AS-03	36	27	38	128
2019	AS-04	34	27	39	56
2019	AS-05	39	25	36	102
2019	AS-06	31	36	33	39
2019	AS-07	48	19	33	21
2018	AS	37	27	36	461
2018	AS-01	32	32	36	103
2018	AS-02	32	29	39	115
2018	AS-03	40	28	32	88
2018	AS-04	39	16	45	31
2018	AS-05	45	22	33	69
2018	AS-06	48	26	26	27
2018	AS-07	31	31	38	13
2017	AS	36	28	37	453
2017	AS-01	34	27	39	96
2017	AS-02	28	30	42	135
2017	AS-03	38	24	38	82
2017	AS-04	42	33	25	31
2017	AS-05	35	30	34	65
2017	AS-06	64	16	20	25
2017	AS-07	30	26	44	11
2014	AS	39	24	36	611
2014	AS-01	39	24	37	150
2014	AS-02	40	25	35	182
2014	AS-03	32	28	40	110
2014	AS-04	44	23	33	48
2014	AS-05	52	20	29	70
2014	AS-06	37	19	44	38
2011	AS	34	33	32	683
2011	AS-01	43	28	29	177
2011	AS-02	34	34	32	222
2011	AS-03	26	30	44	107
2011	AS-04	28	41	31	54
2011	AS-05	23	45	32	73
2011	AS-06	43	34	23	35
2011	AS-07	60	20	20	15

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	AS	14	36	38	1	5	7	242
2019	AS-01	10	31	42	2	13	2	52
2019	AS-02	14	35	39	0	7	5	57
2019	AS-03	17	48	20	2	2	11	46
2019	AS-04	5	58	26	0	0	11	19
2019	AS-05	18	28	48	0	0	8	40
2019	AS-06	25	17	50	0	0	8	12
2019	AS-07	10	20	60	0	0	10	10
2018	AS	15	28	44	1	5	6	170
2018	AS-01	12	36	30	0	15	6	33
2018	AS-02	8	30	46	3	3	11	37
2018	AS-03	20	34	37	0	0	9	35
2018	AS-05	13	16	65	0	3	3	31
2018	AS-06	31	0	54	8	0	8	13
2017	AS	18	23	47	5	1	6	161
2017	AS-01	9	46	24	9	3	9	33
2017	AS-02	18	26	50	3	0	3	38
2017	AS-03	16	17	52	6	0	9	31
2017	AS-04	23	24	53	0	0	0	13
2017	AS-05	17	9	56	4	0	14	23
2017	AS-06	33	6	57	4	0	0	16
2014	AS	16	28	41	6	9999	10	241
2014	AS-01	10	38	34	7	9999	11	58
2014	AS-02	19	29	36	7	9999	9	73
2014	AS-03	17	26	46	6	9999	6	35
2014	AS-04	19	14	48	8	9999	10	21
2014	AS-05	17	30	36	3	9999	14	36
2014	AS-06	14	7	79	0	9999	0	14
2011	AS	13	37	41	3	9999	6	234
2011	AS-01	13	38	41	1	9999	7	76
2011	AS-02	12	45	34	4	9999	5	74
2011	AS-03	0	39	50	4	9999	7	28
2011	AS-04	13	20	40	7	9999	20	15
2011	AS-05	12	35	47	0	9999	6	17
2011	AS-06	20	13	60	7	9999	0	15

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	44	9	4	3	1	1	83	7	697
2019	AS-01	29	42	17	7	2	2	1	73	9	147
2019	AS-02	36	46	8	5	3	1	1	83	8	182
2019	AS-03	37	49	9	3	2	1	0	86	5	126
2019	AS-04	39	45	9	5	2	0	0	84	7	56
2019	AS-05	41	46	7	2	4	0	1	87	6	101
2019	AS-06	70	28	3	0	0	0	0	98	0	40
2019	AS-07	57	33	0	5	0	0	5	95	5	21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	29	8	1	0	5	1	89	2	698
2019	AS-01	52	29	12	0	0	7	1	87	0	147
2019	AS-02	56	26	7	3	0	7	2	89	3	183
2019	AS-03	60	29	7	2	0	2	0	91	2	126
2019	AS-04	57	36	5	0	0	2	0	95	0	56
2019	AS-05	51	32	11	1	2	3	0	86	3	101
2019	AS-06	68	25	5	3	0	0	0	93	3	40
2019	AS-07	62	19	5	0	0	5	10	94	0	21

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	699
2019	AS-01	17	83	147
2019	AS-02	12	88	182
2019	AS-03	18	82	127
2019	AS-04	9	91	56
2019	AS-05	20	80	102
2018	AS	17	83	466
2018	AS-01	13	87	103
2018	AS-02	16	84	116
2018	AS-03	17	83	89
2018	AS-04	16	84	32
2018	AS-05	25	75	69

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	49	51	105
2019	AS-01	58	42	24
2019	AS-02	48	52	21
2019	AS-03	50	50	22
2019	AS-05	35	65	20
2018	AS	51	49	78
2018	AS-02	58	42	19
2018	AS-03	53	47	15
2018	AS-05	41	59	17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	69	31	105
2019	AS-01	71	29	24
2019	AS-03	59	41	22
2019	AS-05	75	25	20
2018	AS	72	28	78
2018	AS-01	54	46	13
2018	AS-03	53	47	15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	105
2019	AS-01	100	24
2019	AS-02	100	21
2019	AS-03	100	22
2019	AS-05	100	20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	30	70	105
2019	AS-01	29	71	24
2019	AS-02	38	62	21
2019	AS-05	25	75	20
2018	AS	25	75	77
2018	AS-02	28	72	18
2018	AS-05	29	71	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	39	61	105
2019	AS-01	38	63	24
2019	AS-02	43	57	21
2019	AS-03	36	64	22
2019	AS-05	55	45	20
2018	AS	35	65	77
2018	AS-01	38	62	13
2018	AS-02	28	72	18
2018	AS-03	40	60	15
2018	AS-05	29	71	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	53	47	105
2019	AS-01	46	54	24
2019	AS-02	62	38	21
2019	AS-03	68	32	22
2019	AS-05	50	50	20
2018	AS	48	52	77
2018	AS-01	46	54	13
2018	AS-02	61	39	18
2018	AS-05	53	47	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	43	57	105
2019	AS-01	33	67	24
2019	AS-02	52	48	21
2019	AS-03	50	50	22
2019	AS-05	45	55	20
2018	AS	47	53	77
2018	AS-02	61	39	18
2018	AS-03	40	60	15
2018	AS-05	53	47	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	35	65	105
2019	AS-01	21	79	24
2019	AS-02	38	62	21
2019	AS-03	45	55	22
2019	AS-05	40	60	20
2018	AS	31	69	77
2018	AS-02	44	56	18
2018	AS-03	40	60	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	56	44	105
2019	AS-01	58	42	24
2019	AS-02	62	38	21
2019	AS-03	55	45	22
2019	AS-05	40	60	20
2018	AS	47	53	77
2018	AS-01	54	46	13
2018	AS-02	56	44	18
2018	AS-03	40	60	15
2018	AS-05	47	53	17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	29	71	105
2019	AS-02	43	57	21
2019	AS-03	23	77	22
2019	AS-05	35	65	20
2018	AS	38	62	77
2018	AS-01	54	46	13
2018	AS-03	33	67	15
2018	AS-05	47	53	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	AS	100	105
2019	AS-01	100	24
2019	AS-02	100	21
2019	AS-03	100	22
2019	AS-05	100	20

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	9	91	105
2018	AS	9	91	77

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	41	59	105
2019	AS-01	42	58	24
2019	AS-02	38	62	21
2019	AS-03	45	55	22
2019	AS-05	50	50	20
2018	AS	55	45	77
2018	AS-01	46	54	13
2018	AS-02	56	44	18
2018	AS-03	47	53	15
2018	AS-05	53	47	17

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	17	83	105
2019	AS-01	25	75	24
2018	AS	14	86	77

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	105
2019	AS-03	23	77	22
2018	AS	16	84	77
2018	AS-05	0	100	17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	46	54	104
2019	AS-01	48	52	23
2019	AS-02	57	43	21
2019	AS-03	36	64	22
2019	AS-05	45	55	20
2018	AS	64	36	78
2018	AS-01	62	38	13
2018	AS-02	68	32	19
2018	AS-03	53	47	15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	20	80	104
2019	AS-02	33	67	21
2019	AS-05	30	70	20
2018	AS	35	65	78
2018	AS-02	53	47	19
2018	AS-05	47	53	17

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	9	91	104
2019	AS-01	0	100	23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	12	88	104
2018	AS	15	85	78
2018	AS-05	35	65	17

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	104
2018	AS	8	92	78
2018	AS-05	0	100	17

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	5	95	104
2019	AS-01	0	100	23
2018	AS	8	92	78

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	88	104
2019	AS-03	23	77	22
2018	AS	8	92	78

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	104
2019	AS-03	23	77	22
2018	AS	9	91	78
2018	AS-01	0	100	13
2018	AS-05	0	100	17

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	31	69	104
2019	AS-01	39	61	23
2019	AS-02	33	67	21
2019	AS-03	27	73	22
2019	AS-05	25	75	20
2018	AS	19	81	78

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	9	91	97
2018	AS	13	88	72

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	22	78	97
2019	AS-01	30	70	23
2018	AS	14	86	72

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	97
2018	AS	8	92	72
2018	AS-05	0	100	15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	11	89	97
2018	AS	8	92	72

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	12	88	97
2018	AS	13	88	72

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	20	80	97
2018	AS	22	78	72
2018	AS-03	36	64	14

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	22	78	97
2018	AS	14	86	72
2018	AS-05	0	100	15

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	97
2018	AS	11	89	72
2018	AS-05	0	100	15

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	87	97
2018	AS	15	85	72

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	28	72	97
2019	AS-01	26	74	23
2018	AS	28	72	72
2018	AS-02	28	72	18
2018	AS-03	43	57	14
2018	AS-05	40	60	15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	6	94	97

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	48	52	97
2019	AS-01	48	52	23
2018	AS	53	47	72
2018	AS-01	45	55	11
2018	AS-02	50	50	18
2018	AS-03	43	57	14
2018	AS-05	60	40	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	55	45	97
2019	AS-01	65	35	23
2018	AS	56	44	72
2018	AS-02	56	44	18
2018	AS-03	50	50	14
2018	AS-05	67	33	15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	97

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	9	91	97

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	18	82	700
2019	AS-01	20	80	146
2019	AS-02	14	86	183
2019	AS-03	20	80	128
2019	AS-04	11	89	56
2019	AS-05	24	76	102

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	16	20	22	8	6	21	6	50	19	700
2019	AS-01	20	24	26	5	2	18	5	58	9	147
2019	AS-02	18	14	23	7	5	26	7	48	17	183
2019	AS-03	12	18	22	9	13	20	7	40	30	128
2019	AS-04	18	23	14	9	2	29	5	62	16	56
2019	AS-05	10	24	18	13	9	23	5	46	30	102
2019	AS-06	20	33	23	8	8	8	3	58	17	40
2019	AS-07	33	10	24	0	5	24	5	60	7	21
2018	AS	18	19	23	9	9	18	5	48	23	466
2018	AS-01	24	19	24	4	9	14	6	54	16	104
2018	AS-02	16	11	22	10	7	28	5	41	26	116
2018	AS-03	18	19	22	9	11	18	2	46	25	89
2018	AS-04	3	34	22	6	9	19	6	50	21	32
2018	AS-05	13	23	23	11	16	10	4	42	32	70
2018	AS-06	18	29	7	21	11	14	0	54	38	28
2018	AS-07	25	8	33	0	0	17	17	50	0	12
2017	AS	13	21	21	8	9	23	6	47	23	454
2017	AS-01	14	25	18	7	9	21	5	53	22	96
2017	AS-02	13	17	22	7	7	28	7	46	21	135
2017	AS-03	12	25	22	7	9	20	5	49	21	82
2017	AS-04	12	16	19	9	9	28	6	43	29	32
2017	AS-05	15	25	19	4	12	16	9	53	22	65
2017	AS-06	12	16	24	12	15	16	4	36	34	25
2017	AS-07	9	9	36	21	9	15	0	22	35	11
2014	AS	13	19	21	9	7	23	8	46	22	609
2014	AS-01	9	21	21	7	7	22	13	47	22	150
2014	AS-02	15	18	20	6	4	28	8	52	16	182
2014	AS-03	12	24	23	12	6	19	4	46	24	109
2014	AS-04	6	11	17	11	10	34	11	31	39	47
2014	AS-05	13	19	30	10	10	16	3	38	24	70
2014	AS-06	21	18	19	16	5	16	5	50	27	38

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	32	19	7	4	8	0	67	12	699
2019	AS-01	39	29	17	3	3	10	0	75	6	147
2019	AS-02	28	29	21	9	3	10	1	63	13	183
2019	AS-03	22	36	13	11	7	11	1	65	20	128
2019	AS-04	36	39	9	2	2	13	0	86	4	56
2019	AS-05	21	36	26	9	5	3	0	59	14	102
2019	AS-06	38	23	33	3	3	0	0	62	5	39
2019	AS-07	48	24	19	0	5	5	0	75	5	21
2018	AS	26	29	21	8	6	9	1	61	16	465
2018	AS-01	32	30	20	3	6	9	1	68	10	104
2018	AS-02	24	25	20	14	3	12	2	57	20	116
2018	AS-03	29	29	19	9	9	4	0	61	19	89
2018	AS-04	13	42	26	6	6	6	0	59	14	31
2018	AS-05	19	30	24	9	11	7	0	52	22	70
2018	AS-06	25	29	25	7	7	7	0	58	15	28
2018	AS-07	42	25	8	17	0	8	0	73	18	12
2017	AS	21	32	20	9	7	10	2	60	18	452
2017	AS-01	18	42	15	8	9	6	2	65	18	95
2017	AS-02	21	29	20	8	5	16	1	60	16	134
2017	AS-03	22	39	14	9	8	6	4	67	18	82
2017	AS-04	34	19	19	6	9	12	0	61	18	32
2017	AS-05	20	32	22	12	5	8	1	57	19	65
2017	AS-06	12	20	36	8	15	8	0	35	26	25
2017	AS-07	17	18	39	9	9	7	0	38	20	11
2014	AS	19	33	21	7	5	14	2	61	14	610
2014	AS-01	18	33	23	5	5	15	1	61	12	150
2014	AS-02	21	34	21	4	2	17	2	67	7	182
2014	AS-03	19	35	17	11	5	10	2	61	19	109
2014	AS-04	13	29	17	8	8	21	4	55	22	48
2014	AS-05	16	29	27	11	7	10	0	49	21	70
2014	AS-06	21	34	24	5	8	8	0	60	14	38
2011	AS	30	38	15	8	3	7	0	73	11	683
2011	AS-01	29	40	14	7	2	8	0	75	10	177
2011	AS-02	31	37	15	5	1	9	1	76	7	222
2011	AS-03	29	39	9	10	5	7	0	74	16	107
2011	AS-04	28	31	26	6	2	7	0	64	8	54
2011	AS-05	27	41	18	10	4	0	0	68	14	73
2011	AS-06	31	31	14	17	6	0	0	63	23	35
2011	AS-07	47	27	7	20	0	0	0	73	20	15

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	6	94	697
2019	AS-01	4	96	146
2019	AS-02	3	97	183
2019	AS-03	8	92	126
2019	AS-05	13	87	101
2018	AS	7	93	464
2018	AS-02	5	95	116
2018	AS-03	6	94	88
2018	AS-04	16	84	31
2018	AS-05	11	89	70
2018	AS-07	0	100	13

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	35	65	40
2018	AS	26	74	31

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	83	18	40
2018	AS	77	23	31

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	AS	100	40
2019	AS-05	100	13
2018	AS	100	31

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	40
2019	AS-05	100	13
2018	AS	100	31

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	40
2018	AS	26	74	31

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	23	78	40
2018	AS	32	68	31

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	20	80	40
2018	AS	29	71	31

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	88	40
2018	AS	0	100	31

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	40
2018	AS	32	68	31

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	40
2019	AS-05	100	13
2018	AS	100	31

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	35	65	40
2018	AS	23	77	31

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	AS	100	40
2019	AS-05	100	13
2018	AS	100	31

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	23	78	40

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	39
2019	AS-05	50	50	12
2018	AS	32	68	31

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	39
2019	AS-05	0	100	12

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	87	39
2018	AS	16	84	31

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	39
2018	AS	0	100	31

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	49	51	39
2018	AS	65	35	31

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	700
2019	AS-01	5	95	147
2019	AS-02	7	93	183
2019	AS-03	7	93	128
2019	AS-04	11	89	56
2019	AS-05	12	88	101

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	19	21	24	3	3	25	7	57	8	697
2019	AS-01	23	26	24	1	1	18	8	66	2	148
2019	AS-02	17	16	28	3	2	28	6	51	7	183
2019	AS-03	13	21	22	5	3	29	8	53	13	125
2019	AS-04	23	25	20	2	4	23	4	66	7	56
2019	AS-05	14	20	24	5	7	28	3	49	17	101
2019	AS-06	25	23	23	3	3	18	8	63	7	40
2019	AS-07	40	10	20	0	5	25	0	67	7	20
2018	AS	20	20	26	5	4	21	5	53	12	466
2018	AS-01	24	24	25	3	3	16	5	61	7	104
2018	AS-02	17	17	26	8	1	27	3	50	13	115
2018	AS-03	22	19	25	6	3	22	3	55	12	88
2018	AS-04	6	28	28	0	9	22	6	48	13	32
2018	AS-05	19	17	24	4	11	17	7	47	21	70
2018	AS-06	29	14	29	7	4	18	0	52	13	28
2018	AS-07	23	8	31	0	0	23	15	50	0	13
2017	AS	15	19	22	3	3	31	7	54	11	454
2017	AS-01	19	25	24	3	3	21	5	59	8	96
2017	AS-02	13	12	21	4	4	38	8	47	14	135
2017	AS-03	13	25	21	4	2	30	5	59	9	82
2017	AS-04	19	12	16	0	0	50	3	67	0	32
2017	AS-05	15	23	21	5	6	21	9	55	15	65
2017	AS-06	8	16	36	0	6	25	8	37	10	25
2017	AS-07	27	9	21	0	0	43	0	64	0	11
2014	AS	15	17	26	3	2	31	7	50	8	611
2014	AS-01	15	18	23	5	3	27	9	51	13	150
2014	AS-02	18	15	24	2	1	34	7	56	4	182
2014	AS-03	12	20	27	3	1	32	6	51	6	110
2014	AS-04	6	10	26	2	8	37	11	32	20	48
2014	AS-05	14	19	34	5	3	24	1	44	10	70
2014	AS-06	16	10	34	3	0	32	5	41	4	38

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	30	21	4	2	9	1	69	7	699
2019	AS-01	39	28	20	1	1	9	1	75	2	148
2019	AS-02	30	26	26	5	1	11	1	64	7	183
2019	AS-03	26	35	15	6	2	14	1	72	10	125
2019	AS-04	45	27	16	2	2	9	0	78	4	56
2019	AS-05	24	35	23	8	5	5	1	63	14	102
2019	AS-06	40	25	28	0	3	5	0	68	3	40
2019	AS-07	52	24	14	0	5	5	0	80	5	21
2018	AS	27	29	24	5	4	10	1	63	10	465
2018	AS-01	29	34	23	3	3	8	1	68	6	104
2018	AS-02	23	30	23	5	2	14	3	64	8	115
2018	AS-03	34	25	24	7	3	6	1	63	11	88
2018	AS-04	16	31	28	6	6	13	0	54	14	32
2018	AS-05	21	26	26	6	9	13	0	54	16	70
2018	AS-06	33	22	33	4	4	4	0	58	8	27
2018	AS-07	38	15	8	23	0	15	0	64	27	13
2017	AS	25	30	21	3	3	15	2	67	7	453
2017	AS-01	26	32	27	2	3	9	1	64	5	96
2017	AS-02	24	26	20	3	4	19	3	65	10	135
2017	AS-03	23	38	15	4	2	15	2	75	7	81
2017	AS-04	40	25	12	0	0	22	0	84	0	32
2017	AS-05	23	34	20	8	3	11	2	65	12	65
2017	AS-06	15	24	41	0	6	12	0	45	7	25
2017	AS-07	35	9	21	0	0	35	0	68	0	11
2014	AS	22	29	23	5	2	17	2	64	8	609
2014	AS-01	22	32	20	6	1	19	1	67	8	149
2014	AS-02	25	30	21	1	1	19	2	70	3	181
2014	AS-03	18	32	27	4	4	14	2	60	9	110
2014	AS-04	21	15	23	8	4	22	6	50	17	48
2014	AS-05	20	26	31	6	4	13	0	52	12	70
2014	AS-06	29	32	19	8	0	13	0	69	9	38
2011	AS	33	38	15	4	1	9	0	78	6	679
2011	AS-01	36	36	16	5	1	6	0	77	6	176
2011	AS-02	31	39	14	4	1	10	1	79	5	222
2011	AS-03	30	40	15	2	4	9	0	77	6	106
2011	AS-04	39	28	17	6	0	11	0	75	6	54
2011	AS-05	30	42	14	4	1	8	0	79	6	73
2011	AS-06	26	32	15	12	3	12	0	67	17	34
2011	AS-07	36	50	0	7	0	7	0	92	8	14

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	24	20	18	14	22	0	1	45	37	700
2019	AS-01	24	18	22	14	20	0	3	42	35	148
2019	AS-02	24	17	17	13	29	0	0	41	42	181
2019	AS-03	23	26	16	15	20	0	0	48	35	128
2019	AS-04	20	20	11	20	29	0	2	40	49	56
2019	AS-05	27	17	25	11	19	1	1	45	30	102
2019	AS-06	23	30	20	13	15	0	0	53	28	40
2019	AS-07	29	19	10	24	19	0	0	48	43	21
2018	AS	26	21	19	14	18	0	2	47	33	466
2018	AS-01	25	17	29	10	14	0	5	44	25	104
2018	AS-02	25	19	17	16	22	0	2	45	38	116
2018	AS-03	25	23	18	11	23	0	0	48	34	88
2018	AS-04	19	25	13	25	19	0	0	44	44	32
2018	AS-05	33	16	19	14	17	0	0	49	32	69
2018	AS-06	25	29	14	21	11	0	0	54	32	28
2018	AS-07	15	23	15	15	31	0	0	38	46	13
2017	AS	24	22	16	13	22	0	3	47	36	452
2017	AS-01	20	23	19	11	22	1	4	46	35	95
2017	AS-02	22	19	13	15	28	0	4	43	44	134
2017	AS-03	27	28	16	11	16	0	2	56	28	82
2017	AS-04	16	16	28	6	31	0	3	32	39	32
2017	AS-05	32	18	11	14	24	0	2	50	38	65
2017	AS-06	28	41	7	12	6	0	5	73	20	25
2017	AS-07	9	18	38	18	17	0	0	27	35	11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	21	28	23	15	12	0	0	49	28	700
2019	AS-01	31	32	19	12	5	0	1	64	17	147
2019	AS-02	21	27	20	10	21	0	0	49	31	182
2019	AS-03	16	30	23	20	12	0	0	45	31	128
2019	AS-04	27	29	16	14	11	2	2	57	26	56
2019	AS-05	13	25	30	25	7	0	0	38	31	102
2019	AS-06	18	13	35	18	18	0	0	30	35	40
2019	AS-07	10	19	33	24	14	0	0	29	38	21
2018	AS	15	23	28	18	15	0	0	38	33	465
2018	AS-01	17	29	29	16	9	0	1	46	25	103
2018	AS-02	14	25	25	14	22	0	0	39	36	115
2018	AS-03	15	19	31	24	10	0	1	34	34	88
2018	AS-04	25	28	19	13	16	0	0	53	28	32
2018	AS-05	14	13	37	20	16	0	0	27	36	70
2018	AS-06	11	14	18	29	29	0	0	25	57	28
2018	AS-07	23	23	23	15	15	0	0	46	31	13
2017	AS	15	27	24	13	19	0	2	43	33	452
2017	AS-01	18	29	24	16	10	0	3	49	27	94
2017	AS-02	15	22	25	10	27	0	1	38	37	135
2017	AS-03	12	34	20	14	19	0	1	47	33	82
2017	AS-04	25	28	21	10	16	0	0	53	26	32
2017	AS-05	15	29	23	15	17	0	0	45	32	65
2017	AS-06	14	12	37	16	20	0	0	26	37	25
2017	AS-07	9	19	26	19	27	0	0	28	46	11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	30	22	13	9	0	0	56	21	694
2019	AS-01	38	31	19	6	5	0	1	69	11	146
2019	AS-02	27	28	21	11	13	0	0	55	24	182
2019	AS-03	22	30	23	18	6	1	0	52	24	128
2019	AS-04	32	27	23	9	7	2	0	60	16	56
2019	AS-05	15	34	20	19	10	1	0	49	30	98
2019	AS-06	13	28	25	25	10	0	0	40	35	40
2019	AS-07	14	24	48	0	14	0	0	38	14	21
2018	AS	17	27	25	17	12	0	2	45	30	464
2018	AS-01	18	34	24	13	7	0	4	55	20	103
2018	AS-02	22	22	23	16	17	0	1	44	32	115
2018	AS-03	16	27	30	17	9	0	1	44	26	88
2018	AS-04	16	41	6	22	13	0	3	58	35	32
2018	AS-05	10	23	34	23	10	0	0	33	33	70
2018	AS-06	7	11	25	29	29	0	0	18	57	28
2018	AS-07	23	31	23	15	8	0	0	54	23	13
2017	AS	17	26	27	16	11	0	2	44	28	452
2017	AS-01	18	27	32	10	7	1	4	48	18	95
2017	AS-02	18	26	23	14	18	0	1	44	32	135
2017	AS-03	12	31	27	20	11	0	0	43	31	82
2017	AS-04	19	28	34	16	3	0	0	47	19	32
2017	AS-05	20	23	27	15	12	0	2	44	28	65
2017	AS-06	11	24	24	33	8	0	0	35	41	25
2017	AS-07	0	19	30	52	0	0	0	19	52	10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	22	24	21	18	15	0	0	46	33	698
2019	AS-01	37	26	16	14	6	1	1	63	21	147
2019	AS-02	18	29	17	14	22	0	0	47	36	181
2019	AS-03	18	20	24	23	15	0	1	38	38	128
2019	AS-04	27	18	25	20	9	2	0	45	29	56
2019	AS-05	19	21	27	18	15	1	0	40	33	102
2019	AS-06	18	23	15	21	23	0	0	41	44	39
2019	AS-07	10	24	19	29	19	0	0	33	48	21
2018	AS	15	16	28	16	24	0	1	32	40	464
2018	AS-01	23	17	28	11	17	1	2	42	29	103
2018	AS-02	14	16	20	17	33	0	1	30	50	116
2018	AS-03	15	15	37	13	18	0	2	31	32	87
2018	AS-04	25	6	25	22	19	0	3	32	42	32
2018	AS-05	9	17	25	22	28	0	0	26	49	69
2018	AS-06	4	18	18	29	32	0	0	21	61	28
2018	AS-07	0	23	69	0	8	0	0	23	8	13
2017	AS	12	19	21	22	23	1	2	32	46	451
2017	AS-01	10	23	25	20	16	2	3	35	38	95
2017	AS-02	15	18	17	17	32	0	2	33	50	134
2017	AS-03	11	15	25	24	22	0	2	26	48	82
2017	AS-04	19	16	22	24	16	3	0	36	41	31
2017	AS-05	14	23	20	23	20	0	0	37	43	65
2017	AS-06	4	16	28	28	24	0	0	20	52	25
2017	AS-07	0	11	17	44	28	0	0	11	72	11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	21	11	4	3	0	6	81	7	698
2019	AS-01	65	20	6	3	0	0	5	91	3	147
2019	AS-02	58	17	10	4	5	0	7	80	9	181
2019	AS-03	55	20	13	2	3	1	7	81	5	128
2019	AS-04	59	20	14	2	0	2	4	83	2	56
2019	AS-05	44	29	14	5	2	0	7	78	7	101
2019	AS-06	33	20	28	13	5	0	3	54	18	40
2019	AS-07	38	33	5	10	10	0	5	75	20	21
2018	AS	47	22	14	6	5	0	6	73	12	465
2018	AS-01	61	18	8	4	3	0	7	85	7	104
2018	AS-02	44	21	16	4	7	0	8	71	12	115
2018	AS-03	57	19	11	6	5	0	2	78	10	88
2018	AS-04	53	16	3	13	3	0	13	79	18	32
2018	AS-05	26	26	23	10	7	1	6	56	19	69
2018	AS-06	18	36	25	14	7	0	0	54	21	28
2018	AS-07	31	38	23	0	0	0	8	75	0	13
2017	AS	40	20	14	6	4	2	14	71	12	453
2017	AS-01	42	18	8	4	3	2	23	79	10	96
2017	AS-02	41	16	15	4	7	1	15	68	14	135
2017	AS-03	43	22	14	6	4	2	9	73	11	81
2017	AS-04	37	21	19	0	0	3	19	75	0	32
2017	AS-05	43	17	15	14	2	0	10	66	17	65
2017	AS-06	26	37	20	4	8	0	4	66	13	25
2017	AS-07	11	26	35	9	9	9	0	41	20	11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	28	17	9	7	0	1	66	16	699
2019	AS-01	45	27	16	8	2	0	2	73	10	148
2019	AS-02	37	29	16	10	8	0	0	66	18	182
2019	AS-03	38	24	20	10	7	0	1	62	17	128
2019	AS-04	49	22	20	7	2	0	0	71	9	55
2019	AS-05	31	32	16	10	11	1	0	63	21	101
2019	AS-06	33	25	20	10	13	0	0	58	23	40
2019	AS-07	24	33	19	10	14	0	0	57	24	21
2018	AS	27	29	20	13	10	0	2	57	23	463
2018	AS-01	30	29	19	13	6	0	3	62	19	102
2018	AS-02	29	25	21	12	13	0	0	54	25	116
2018	AS-03	27	33	19	11	8	1	0	61	20	88
2018	AS-04	31	22	16	16	9	0	6	57	27	32
2018	AS-05	19	32	20	13	13	0	3	52	27	69
2018	AS-06	19	22	22	26	11	0	0	41	37	27
2018	AS-07	31	31	31	0	8	0	0	62	8	13
2017	AS	30	30	19	10	9	0	2	61	19	448
2017	AS-01	34	23	24	8	7	1	3	60	16	91
2017	AS-02	28	30	17	10	13	0	2	59	23	135
2017	AS-03	28	34	18	10	9	0	1	63	19	82
2017	AS-04	37	32	16	9	6	0	0	69	16	32
2017	AS-05	29	27	25	12	5	0	2	57	18	64
2017	AS-06	24	43	16	8	8	0	0	67	16	25
2017	AS-07	28	35	9	18	9	0	0	64	27	11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	33	19	8	4	1	1	69	12	699
2019	AS-01	39	35	17	5	1	1	1	76	6	148
2019	AS-02	39	33	14	8	4	1	1	73	13	182
2019	AS-03	28	30	28	6	6	1	2	60	11	127
2019	AS-04	39	36	16	5	0	2	2	78	6	56
2019	AS-05	25	37	23	8	7	0	1	62	15	101
2019	AS-06	28	20	28	20	5	0	0	48	25	40
2019	AS-07	19	52	14	14	0	0	0	71	14	21
2018	AS	26	36	22	9	7	0	1	62	16	464
2018	AS-01	29	35	25	4	5	0	3	65	9	104
2018	AS-02	27	36	20	10	7	0	1	63	17	115
2018	AS-03	25	39	20	10	4	0	1	65	15	89
2018	AS-04	23	33	20	13	10	0	0	57	23	30
2018	AS-05	25	42	14	12	7	0	0	67	19	69
2018	AS-06	21	25	29	7	18	0	0	46	25	28
2018	AS-07	23	23	46	0	8	0	0	46	8	13
2017	AS	25	31	22	12	7	1	3	58	19	446
2017	AS-01	32	30	19	6	7	2	5	66	14	90
2017	AS-02	24	31	18	12	10	1	4	58	23	134
2017	AS-03	28	26	27	15	5	0	0	54	19	82
2017	AS-04	28	32	15	16	6	0	4	62	23	32
2017	AS-05	28	28	22	16	5	2	0	57	21	64
2017	AS-06	7	46	28	11	8	0	0	53	19	25
2017	AS-07	0	19	64	8	9	0	0	19	17	11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	32	25	12	7	0	0	56	19	696
2019	AS-01	33	36	20	9	1	0	1	69	10	147
2019	AS-02	25	34	21	10	9	0	0	59	20	182
2019	AS-03	22	28	28	14	8	0	0	50	22	127
2019	AS-04	24	33	25	7	9	2	0	57	17	55
2019	AS-05	13	29	34	17	6	1	1	42	23	101
2019	AS-06	20	15	38	18	10	0	0	35	28	40
2019	AS-07	15	40	35	0	10	0	0	55	10	20
2018	AS	17	29	25	18	9	0	1	47	27	463
2018	AS-01	20	29	32	10	7	1	2	50	17	104
2018	AS-02	22	27	21	22	8	0	1	49	30	115
2018	AS-03	17	35	25	13	8	0	2	53	22	89
2018	AS-04	13	30	20	20	17	0	0	43	37	30
2018	AS-05	13	26	26	22	12	0	0	40	34	68
2018	AS-06	7	14	29	32	18	0	0	21	50	28
2018	AS-07	15	38	38	0	8	0	0	54	8	13
2017	AS	16	26	29	16	10	0	2	43	27	446
2017	AS-01	14	24	30	21	5	1	3	41	28	89
2017	AS-02	18	23	27	15	13	1	3	43	28	135
2017	AS-03	22	28	21	18	11	0	0	50	29	82
2017	AS-04	22	24	22	16	12	0	4	48	30	32
2017	AS-05	14	28	33	13	11	0	2	43	24	64
2017	AS-06	7	21	47	16	8	0	0	28	24	25
2017	AS-07	0	18	65	0	17	0	0	18	17	11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	30	20	12	7	0	1	60	20	697
2019	AS-01	37	31	18	7	6	1	1	69	13	147
2019	AS-02	30	34	16	10	9	0	1	65	19	182
2019	AS-03	30	27	17	20	7	0	0	57	27	127
2019	AS-04	29	32	25	9	5	0	0	61	14	56
2019	AS-05	22	25	30	13	8	1	2	48	21	101
2019	AS-06	31	21	21	21	8	0	0	51	28	39
2019	AS-07	29	29	19	19	5	0	0	57	24	21
2018	AS	25	29	25	13	8	0	1	54	21	464
2018	AS-01	22	33	27	7	9	0	2	56	16	103
2018	AS-02	28	29	22	15	6	0	1	57	21	115
2018	AS-03	28	35	18	11	8	0	0	63	19	89
2018	AS-04	17	27	30	13	13	0	0	43	27	30
2018	AS-05	20	26	29	17	9	0	0	46	26	70
2018	AS-06	21	11	29	21	18	0	0	32	39	28
2018	AS-07	46	15	23	15	0	0	0	62	15	13
2017	AS	22	28	23	16	9	0	3	51	25	448
2017	AS-01	19	27	27	13	6	1	7	50	21	91
2017	AS-02	22	30	20	14	12	1	1	53	26	135
2017	AS-03	28	27	15	20	10	0	1	56	30	82
2017	AS-04	22	22	37	9	9	0	0	44	19	32
2017	AS-05	20	26	23	24	3	0	3	48	28	64
2017	AS-06	25	20	36	11	8	0	0	46	19	25
2017	AS-07	7	36	30	19	8	0	0	44	26	11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	44	28	14	6	7	1	0	73	13	695
2019	AS-01	48	24	16	5	7	0	1	73	12	147
2019	AS-02	42	33	12	6	7	0	0	75	13	180
2019	AS-03	39	32	14	6	8	1	0	72	13	127
2019	AS-04	46	20	16	13	2	2	2	69	15	56
2019	AS-05	45	24	15	7	8	1	0	70	15	100
2019	AS-06	48	25	13	5	10	0	0	73	15	40
2019	AS-07	48	33	10	10	0	0	0	81	10	21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	31	20	10	6	0	0	63	16	696
2019	AS-01	35	33	17	9	5	0	1	69	14	147
2019	AS-02	27	33	20	12	8	0	0	60	20	181
2019	AS-03	29	32	24	10	4	0	0	61	14	127
2019	AS-04	39	30	16	9	5	0	0	70	14	56
2019	AS-05	25	34	25	8	7	1	1	60	15	101
2019	AS-06	38	23	21	10	5	0	3	63	16	39
2019	AS-07	24	33	14	19	10	0	0	57	29	21
2018	AS	25	30	20	15	8	0	1	55	24	461
2018	AS-01	26	32	22	13	6	0	2	59	19	104
2018	AS-02	25	25	24	15	11	0	1	50	26	114
2018	AS-03	21	33	21	15	9	0	1	55	24	89
2018	AS-04	30	23	23	10	13	0	0	53	23	30
2018	AS-05	25	32	17	20	6	0	0	57	26	69
2018	AS-06	19	35	4	23	19	0	0	54	42	26
2018	AS-07	46	23	15	15	0	0	0	69	15	13
2017	AS	26	26	21	12	11	1	3	54	24	447
2017	AS-01	23	27	22	11	10	2	5	55	22	91
2017	AS-02	25	25	19	13	16	0	2	51	29	135
2017	AS-03	29	23	17	16	14	0	1	53	30	82
2017	AS-04	24	34	29	6	3	3	0	60	10	32
2017	AS-05	24	28	20	14	7	2	5	56	22	63
2017	AS-06	34	25	28	12	0	0	0	59	12	25
2017	AS-07	39	9	43	0	9	0	0	48	9	11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	19	11	4	3	0	2	81	7	696
2019	AS-01	63	19	10	4	2	0	3	84	6	145
2019	AS-02	56	27	12	3	2	0	1	83	4	182
2019	AS-03	63	17	9	6	2	0	2	81	9	127
2019	AS-04	64	16	14	4	0	0	2	82	4	56
2019	AS-05	61	13	11	3	8	0	4	77	11	101
2019	AS-06	58	20	13	5	5	0	0	78	10	40
2019	AS-07	52	29	10	5	0	0	5	85	5	21
2018	AS	50	27	13	5	3	0	2	79	8	460
2018	AS-01	56	26	11	5	1	0	2	83	6	104
2018	AS-02	48	27	12	8	3	0	2	76	12	115
2018	AS-03	53	26	16	2	1	0	1	80	3	87
2018	AS-04	47	27	13	7	0	0	7	79	7	30
2018	AS-05	43	37	9	6	6	0	0	79	12	68
2018	AS-06	54	21	11	7	7	0	0	75	14	28
2018	AS-07	58	17	17	0	0	0	8	82	0	12
2017	AS	54	22	11	5	4	0	4	79	9	453
2017	AS-01	63	18	7	4	3	1	4	85	7	96
2017	AS-02	47	24	13	8	5	0	3	73	14	135
2017	AS-03	49	29	13	1	2	0	5	82	4	82
2017	AS-04	69	12	3	9	3	3	0	84	13	32
2017	AS-05	53	24	12	3	5	0	3	79	8	64
2017	AS-06	50	12	21	4	12	0	0	63	16	25
2017	AS-07	76	17	8	0	0	0	0	92	0	11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	70	14	5	2	2	1	6	90	5	693
2019	AS-01	70	12	8	1	2	1	5	88	4	146
2019	AS-02	67	18	5	3	2	1	3	89	5	182
2019	AS-03	70	9	6	0	2	2	11	91	3	127
2019	AS-04	73	25	0	0	0	0	2	100	0	55
2019	AS-05	67	9	5	5	3	0	10	85	9	98
2019	AS-06	80	15	0	0	3	0	3	97	3	40
2019	AS-07	71	5	5	5	10	0	5	80	15	21
2018	AS	64	20	9	2	2	0	3	86	4	461
2018	AS-01	63	19	11	4	1	0	3	84	5	102
2018	AS-02	61	22	10	2	3	1	2	85	4	115
2018	AS-03	67	20	6	2	2	0	2	90	5	88
2018	AS-04	57	27	7	0	0	0	10	93	0	30
2018	AS-05	67	19	12	0	3	0	0	86	3	69
2018	AS-06	64	14	7	4	4	0	7	85	8	28
2018	AS-07	69	8	8	0	8	0	8	83	8	13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	71	12	7	4	3	1	2	86	8	699
2019	AS-01	70	11	8	5	4	0	3	83	9	148
2019	AS-02	76	12	4	3	3	1	2	90	6	183
2019	AS-03	63	15	8	6	3	0	5	83	9	126
2019	AS-04	80	7	5	4	0	2	2	91	4	56
2019	AS-05	64	14	9	6	5	1	1	80	11	101
2019	AS-06	73	13	5	5	3	3	0	87	8	40
2019	AS-07	76	10	10	0	0	0	5	90	0	21
2018	AS	64	14	8	6	5	1	2	80	11	462
2018	AS-01	64	14	9	3	6	1	3	82	9	104
2018	AS-02	68	10	9	5	6	2	1	79	12	114
2018	AS-03	63	17	8	3	4	0	4	84	8	89
2018	AS-04	60	17	3	10	7	0	3	79	17	30
2018	AS-05	56	19	9	10	6	0	0	75	16	68
2018	AS-06	75	4	4	14	4	0	0	79	18	28
2018	AS-07	77	8	0	8	0	0	8	92	8	13
2017	AS	64	13	10	2	5	1	5	82	7	450
2017	AS-01	60	14	14	2	6	1	3	77	8	94
2017	AS-02	70	9	8	2	4	1	6	85	6	134
2017	AS-03	61	18	10	2	1	2	5	85	4	82
2017	AS-04	73	12	3	0	3	3	6	93	3	32
2017	AS-05	57	14	12	5	8	2	3	74	13	64
2017	AS-06	69	12	4	0	11	0	3	84	12	25
2017	AS-07	91	9	0	0	0	0	0	100	0	11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	24	8	4	2	0	2	86	6	697
2019	AS-01	64	19	6	6	3	0	2	85	9	147
2019	AS-02	59	24	9	3	3	0	2	85	6	181
2019	AS-03	50	30	9	6	2	0	2	82	8	127
2019	AS-04	62	24	9	4	0	0	2	87	4	55
2019	AS-05	61	25	7	2	3	1	2	88	5	102
2019	AS-06	65	20	13	0	3	0	0	85	3	40
2019	AS-07	71	24	0	0	0	0	5	100	0	21
2018	AS	51	29	11	5	3	0	1	81	8	464
2018	AS-01	45	27	17	6	2	0	4	75	8	103
2018	AS-02	51	28	10	4	7	0	0	79	11	115
2018	AS-03	49	35	10	2	2	0	1	85	5	89
2018	AS-04	61	29	6	3	0	0	0	90	3	31
2018	AS-05	51	28	13	6	3	0	0	78	9	69
2018	AS-06	68	14	11	7	0	0	0	82	7	28
2018	AS-07	62	31	0	8	0	0	0	92	8	13
2017	AS	49	27	13	5	4	1	3	78	9	452
2017	AS-01	51	22	16	2	4	1	3	77	6	96
2017	AS-02	52	26	7	7	5	1	2	81	12	133
2017	AS-03	45	28	18	6	2	0	1	74	9	82
2017	AS-04	48	31	12	0	3	3	3	84	3	32
2017	AS-05	48	25	15	6	5	0	2	74	11	65
2017	AS-06	41	44	4	4	4	0	3	87	8	25
2017	AS-07	65	27	8	0	0	0	0	92	0	11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	65	16	9	4	4	0	2	83	8	694
2019	AS-01	71	12	9	3	3	0	2	85	6	147
2019	AS-02	67	17	7	3	4	1	2	85	7	181
2019	AS-03	63	17	9	5	3	0	3	83	8	127
2019	AS-04	66	18	11	2	2	0	2	85	4	56
2019	AS-05	61	14	9	6	7	0	3	77	14	99
2019	AS-06	53	20	13	8	5	3	0	74	13	40
2019	AS-07	67	19	14	0	0	0	0	86	0	21
2018	AS	52	20	12	7	7	0	1	73	14	460
2018	AS-01	49	21	17	4	5	0	4	73	9	103
2018	AS-02	51	17	13	9	11	0	0	68	19	114
2018	AS-03	51	30	9	1	6	1	1	83	7	86
2018	AS-04	55	19	10	13	3	0	0	74	16	31
2018	AS-05	55	14	13	10	7	0	0	70	17	69
2018	AS-06	46	14	11	21	7	0	0	61	29	28
2018	AS-07	69	15	8	8	0	0	0	85	8	13
2017	AS	54	20	11	6	5	0	3	77	11	453
2017	AS-01	55	21	11	2	7	0	3	79	9	96
2017	AS-02	51	24	10	4	6	1	3	79	11	134
2017	AS-03	52	16	14	13	4	0	1	69	17	82
2017	AS-04	57	19	9	6	3	3	3	80	10	32
2017	AS-05	56	19	12	8	3	0	3	76	11	65
2017	AS-06	53	21	12	4	6	0	3	76	11	25
2017	AS-07	81	9	0	0	9	0	0	91	9	11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	9	5	1	1	0	22	91	2	697
2019	AS-01	71	5	2	0	1	0	21	97	1	148
2019	AS-02	63	8	3	1	1	1	24	94	1	179
2019	AS-03	58	6	6	0	2	0	28	89	3	127
2019	AS-04	61	14	7	2	0	0	16	89	2	56
2019	AS-05	64	10	5	0	3	0	19	90	4	102
2019	AS-06	45	15	18	3	0	0	20	75	3	40
2019	AS-07	52	14	19	10	0	0	5	70	10	21
2018	AS	53	10	7	3	1	0	26	86	5	461
2018	AS-01	55	6	4	3	2	0	30	87	7	101
2018	AS-02	50	9	8	3	1	0	30	84	5	115
2018	AS-03	49	13	9	3	0	0	26	83	5	88
2018	AS-04	68	0	6	3	0	0	23	88	4	31
2018	AS-05	55	14	6	1	1	0	22	89	4	69
2018	AS-06	57	14	7	4	0	0	18	87	4	28
2018	AS-07	46	23	23	8	0	0	0	69	8	13
2017	AS	51	10	4	1	2	1	32	90	4	453
2017	AS-01	53	12	0	0	0	0	34	100	0	96
2017	AS-02	57	5	3	0	2	1	31	92	3	134
2017	AS-03	40	9	6	3	1	1	40	83	7	82
2017	AS-04	53	9	0	0	3	3	31	95	5	32
2017	AS-05	53	14	4	1	2	0	26	90	4	65
2017	AS-06	44	23	16	0	5	0	12	76	6	25
2017	AS-07	39	27	26	0	7	0	0	67	7	11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	72	15	5	1	1	0	6	93	2	694
2019	AS-01	75	13	3	1	1	1	6	95	1	145
2019	AS-02	71	16	5	1	3	0	6	91	4	180
2019	AS-03	67	16	8	0	1	0	8	91	1	126
2019	AS-04	73	16	5	0	0	0	5	94	0	56
2019	AS-05	75	13	5	2	0	0	6	93	2	102
2019	AS-06	73	15	3	0	5	0	5	92	5	40
2019	AS-07	81	19	0	0	0	0	0	100	0	21
2018	AS	65	18	7	1	2	0	7	89	4	461
2018	AS-01	65	14	10	2	1	0	8	86	3	101
2018	AS-02	61	19	9	1	3	0	7	87	4	114
2018	AS-03	60	24	6	2	3	0	6	88	6	89
2018	AS-04	72	13	3	0	3	0	9	93	3	32
2018	AS-05	68	15	4	0	0	0	13	95	0	68
2018	AS-06	61	21	7	4	7	0	0	82	11	28
2018	AS-07	85	15	0	0	0	0	0	100	0	13
2017	AS	66	15	5	1	1	1	10	92	3	447
2017	AS-01	65	14	2	1	1	0	17	95	2	95
2017	AS-02	66	12	7	1	3	1	9	87	5	132
2017	AS-03	63	23	6	1	0	0	6	92	1	81
2017	AS-04	68	16	3	3	0	3	6	93	4	31
2017	AS-05	72	15	5	0	0	0	8	95	0	65
2017	AS-06	69	16	8	0	2	0	4	89	3	25
2017	AS-07	82	18	0	0	0	0	0	100	0	10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	73	11	6	3	4	0	3	87	7	699
2019	AS-01	67	12	7	2	8	1	2	82	11	147
2019	AS-02	72	13	7	3	4	0	2	87	7	183
2019	AS-03	73	13	5	2	2	0	4	90	5	127
2019	AS-04	76	13	5	2	2	0	2	91	4	55
2019	AS-05	78	8	6	3	2	0	3	89	5	102
2019	AS-06	78	10	8	0	3	0	3	90	3	40
2019	AS-07	71	10	5	10	0	0	5	85	10	21
2018	AS	60	16	9	5	6	1	3	79	11	462
2018	AS-01	49	11	14	9	13	1	5	63	23	103
2018	AS-02	57	20	7	7	4	1	3	81	12	115
2018	AS-03	65	22	9	0	3	1	0	87	3	88
2018	AS-04	55	23	10	3	3	0	6	83	7	31
2018	AS-05	63	16	10	3	3	0	4	83	6	68
2018	AS-06	71	4	4	7	7	0	7	81	15	28
2018	AS-07	85	15	0	0	0	0	0	100	0	13
2017	AS	60	16	9	2	5	1	7	83	8	454
2017	AS-01	53	19	12	4	5	0	7	77	10	96
2017	AS-02	56	18	7	3	7	1	8	81	11	135
2017	AS-03	62	21	5	0	3	1	7	91	4	82
2017	AS-04	53	15	12	0	9	3	7	76	10	32
2017	AS-05	69	11	9	3	2	0	6	85	5	65
2017	AS-06	88	0	8	0	4	0	0	88	4	25
2017	AS-07	74	9	9	7	0	0	0	83	7	11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	26	11	4	2	0	2	82	6	698
2019	AS-01	45	33	15	3	2	0	2	79	6	147
2019	AS-02	53	25	13	5	2	0	2	79	8	182
2019	AS-03	57	28	8	3	1	0	2	88	4	127
2019	AS-04	61	25	11	0	2	0	2	87	2	56
2019	AS-05	56	24	10	5	3	0	3	82	8	102
2019	AS-06	67	18	3	8	0	3	3	89	8	39
2019	AS-07	62	14	10	10	0	0	5	80	10	21
2018	AS	47	29	14	4	3	0	4	78	7	462
2018	AS-01	37	28	25	1	3	0	6	70	4	102
2018	AS-02	45	26	15	5	4	0	4	75	10	115
2018	AS-03	51	33	10	4	2	0	0	83	7	89
2018	AS-04	60	13	13	3	7	0	3	76	10	30
2018	AS-05	49	32	7	3	3	0	6	86	6	69
2018	AS-06	54	32	4	7	0	0	4	89	7	28
2018	AS-07	69	31	0	0	0	0	0	100	0	13
2017	AS	50	26	12	5	2	0	4	80	8	452
2017	AS-01	41	34	14	7	2	0	2	77	9	95
2017	AS-02	47	25	15	7	3	0	4	75	10	135
2017	AS-03	49	31	10	4	4	0	4	82	8	82
2017	AS-04	55	16	6	6	3	3	10	82	11	31
2017	AS-05	64	18	15	1	0	0	2	83	2	65
2017	AS-06	61	27	4	0	4	0	4	92	4	25
2017	AS-07	58	24	9	0	0	0	9	90	0	11

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	32	32	13	5	0	0	50	17	702
2019	AS-01	22	34	34	5	2	1	1	57	8	148
2019	AS-02	21	32	21	16	9	0	0	53	26	183
2019	AS-03	9	39	41	10	2	0	0	48	12	128
2019	AS-04	30	23	36	9	2	0	0	54	11	56
2019	AS-05	14	30	34	17	5	0	0	44	22	102
2019	AS-06	23	15	30	25	8	0	0	38	33	40
2019	AS-07	10	24	38	19	5	5	0	35	25	21
2018	AS	12	29	35	15	8	0	0	42	23	467
2018	AS-01	13	33	38	9	5	2	1	47	14	104
2018	AS-02	13	22	35	17	12	0	0	35	29	116
2018	AS-03	16	34	33	12	6	0	0	49	18	89
2018	AS-04	16	31	28	13	13	0	0	47	25	32
2018	AS-05	9	27	36	19	10	0	0	36	29	70
2018	AS-06	7	15	41	26	11	0	0	22	37	27
2018	AS-07	0	46	46	8	0	0	0	46	8	13
2017	AS	10	27	36	14	11	0	1	38	26	453
2017	AS-01	9	30	43	12	5	0	0	39	17	96
2017	AS-02	10	23	30	13	20	0	3	34	35	134
2017	AS-03	15	32	30	15	9	0	0	46	23	82
2017	AS-04	19	34	29	16	3	0	0	53	19	32
2017	AS-05	8	28	36	15	13	0	0	36	28	65
2017	AS-06	7	24	40	16	8	4	0	33	25	25
2017	AS-07	0	0	73	18	9	0	0	0	27	11

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	10	17	38	24	10	0	0	35	27	695
2019	AS-01	6	14	38	24	16	1	1	41	21	146
2019	AS-02	14	16	32	28	9	0	0	38	30	181
2019	AS-03	6	13	48	25	6	0	1	32	20	126
2019	AS-04	9	18	36	23	14	0	0	38	27	56
2019	AS-05	10	24	41	21	5	0	0	26	34	101
2019	AS-06	23	28	20	20	10	0	0	30	50	40
2019	AS-07	14	19	38	24	5	0	0	29	33	21
2018	AS	13	19	41	20	7	0	0	27	32	460
2018	AS-01	10	13	46	20	12	0	0	31	23	102
2018	AS-02	13	23	40	14	10	0	0	24	36	114
2018	AS-03	12	13	44	26	6	0	0	32	25	85
2018	AS-04	13	25	31	28	3	0	0	31	38	32
2018	AS-05	19	24	41	13	3	0	0	16	43	70
2018	AS-06	21	29	25	21	4	0	0	25	50	28
2018	AS-07	8	8	62	23	0	0	0	23	15	13
2017	AS	14	22	37	19	7	0	1	26	36	453
2017	AS-01	8	28	33	23	6	1	1	30	37	96
2017	AS-02	20	20	34	15	9	1	2	25	40	134
2017	AS-03	15	23	37	17	8	0	0	25	38	82
2017	AS-04	10	12	40	28	9	0	0	38	22	32
2017	AS-05	13	21	43	17	6	0	0	23	34	65
2017	AS-06	12	16	39	33	0	0	0	33	28	25
2017	AS-07	9	19	63	9	0	0	0	9	28	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	43	14	5	2	3	0	78	7	700
2019	AS-01	40	32	14	8	1	3	1	76	9	147
2019	AS-02	29	48	13	4	2	4	0	80	6	183
2019	AS-03	29	46	12	6	2	6	0	79	8	127
2019	AS-04	43	43	9	4	2	0	0	86	5	56
2019	AS-05	24	48	23	2	2	2	0	73	4	102
2019	AS-06	40	30	15	13	3	0	0	70	15	40
2019	AS-07	24	67	5	0	5	0	0	90	5	21
2018	AS	30	41	15	8	3	3	0	73	12	463
2018	AS-01	31	39	19	8	1	2	0	72	9	104
2018	AS-02	29	39	11	11	6	4	0	71	18	114
2018	AS-03	35	43	16	3	1	2	0	79	5	89
2018	AS-04	16	58	10	6	6	3	0	77	13	31
2018	AS-05	23	36	20	12	4	4	0	62	17	69
2018	AS-06	39	36	7	11	7	0	0	75	18	28
2018	AS-07	58	17	17	8	0	0	0	75	8	12
2017	AS	26	41	18	8	4	2	0	69	13	452
2017	AS-01	20	42	22	12	2	3	0	63	15	96
2017	AS-02	25	39	18	8	6	4	0	67	15	134
2017	AS-03	33	37	16	7	7	0	0	70	14	82
2017	AS-04	34	35	22	6	0	3	0	72	6	32
2017	AS-05	28	47	14	6	3	1	0	76	9	65
2017	AS-06	17	51	28	4	0	0	0	68	4	24
2017	AS-07	35	56	9	0	0	0	0	91	0	11

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	37	16	13	5	2	0	65	19	700
2019	AS-01	29	34	18	12	3	2	1	66	16	148
2019	AS-02	27	38	14	11	7	4	0	67	18	182
2019	AS-03	22	41	14	17	6	1	0	63	22	127
2019	AS-04	36	39	14	5	4	2	0	76	9	56
2019	AS-05	19	41	16	15	6	4	0	62	21	102
2019	AS-06	25	23	23	23	8	0	0	48	30	40
2019	AS-07	33	38	19	5	5	0	0	71	10	21
2018	AS	23	33	17	15	10	2	0	57	25	464
2018	AS-01	22	36	22	13	5	3	0	59	18	104
2018	AS-02	23	30	16	17	14	2	0	53	31	115
2018	AS-03	27	42	9	15	7	0	1	69	22	89
2018	AS-04	10	42	23	10	10	6	0	55	21	31
2018	AS-05	22	25	19	17	17	0	0	46	35	69
2018	AS-06	32	11	21	25	11	0	0	43	36	28
2018	AS-07	42	25	17	8	8	0	0	67	17	12
2017	AS	13	38	22	15	10	3	0	53	25	453
2017	AS-01	11	47	13	21	7	2	0	58	28	96
2017	AS-02	12	33	22	14	14	5	0	48	29	135
2017	AS-03	14	41	19	14	9	4	0	58	23	81
2017	AS-04	19	47	25	6	3	0	0	66	9	32
2017	AS-05	18	32	26	10	14	0	0	50	24	65
2017	AS-06	8	28	32	25	6	0	0	37	32	25
2017	AS-07	19	35	46	0	0	0	0	54	0	11

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	700
2019	AS-01	13	87	147
2019	AS-02	15	85	183
2019	AS-03	16	84	128
2019	AS-04	16	84	56
2019	AS-05	20	80	101
2019	AS-06	10	90	40
2019	AS-07	14	86	21
2017	AS	17	83	453
2017	AS-01	21	79	95
2017	AS-02	15	85	135
2017	AS-03	17	83	82
2017	AS-04	16	84	32
2017	AS-05	20	80	65
2014	AS	14	86	610
2014	AS-01	12	88	150
2014	AS-02	11	89	182
2014	AS-03	13	87	110
2014	AS-04	25	75	48
2014	AS-05	19	81	70
2014	AS-06	13	87	37

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	83	17	104
2019	AS-01	94	6	18
2019	AS-02	79	21	28
2019	AS-03	70	30	20
2019	AS-05	80	20	20
2017	AS	72	28	77
2017	AS-01	75	25	20
2017	AS-02	66	34	21
2017	AS-03	80	20	14
2017	AS-05	61	39	13
2014	AS	71	29	83
2014	AS-01	73	27	18
2014	AS-02	65	35	20
2014	AS-03	72	28	14
2014	AS-04	58	42	12
2014	AS-05	92	8	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	22	7	8	3	0	81	12	86
2019	AS-01	59	24	12	0	6	0	82	6	17
2019	AS-02	59	36	0	0	5	0	95	5	22
2019	AS-03	93	0	0	0	7	0	93	7	14
2019	AS-05	38	31	6	25	0	0	69	25	16
2017	AS	49	30	4	11	4	2	81	15	55
2017	AS-01	41	39	0	20	0	0	80	20	15
2017	AS-02	57	21	0	7	7	7	85	15	14
2017	AS-03	54	18	10	9	9	0	72	18	11
2014	AS	56	27	5	8	3	0	83	12	59
2014	AS-01	55	22	8	7	7	0	77	15	13
2014	AS-02	69	31	0	0	0	0	100	0	13
2014	AS-03	61	20	0	20	0	0	80	20	10
2014	AS-05	50	25	17	8	0	0	75	8	12

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	28	20	12	13	1	1	26	74	700
2019	AS-01	26	29	18	11	11	1	3	27	73	148
2019	AS-02	27	22	20	14	16	1	0	27	73	183
2019	AS-03	21	35	21	9	13	1	0	21	79	127
2019	AS-04	15	27	25	22	11	0	0	15	85	55
2019	AS-05	27	29	22	11	11	0	0	27	73	102
2019	AS-06	33	38	13	8	10	0	0	33	68	40
2019	AS-07	24	5	24	29	14	0	5	25	75	21
2018	AS	35	25	16	10	12	1	2	36	64	466
2018	AS-01	40	17	20	9	9	2	3	42	58	104
2018	AS-02	34	28	15	9	12	1	2	35	65	116
2018	AS-03	27	33	16	9	11	0	3	28	72	88
2018	AS-04	34	22	9	19	16	0	0	34	66	32
2018	AS-05	36	23	14	14	11	1	0	36	64	70
2018	AS-06	39	32	14	4	11	0	0	39	61	28
2018	AS-07	8	15	31	0	46	0	0	8	92	13
2017	AS	39	23	18	7	11	2	1	40	60	453
2017	AS-01	40	22	13	6	15	4	1	42	58	96
2017	AS-02	35	27	20	5	10	2	1	36	64	134
2017	AS-03	44	24	19	6	7	0	0	44	56	82
2017	AS-04	44	13	16	7	21	0	0	44	56	32
2017	AS-05	40	23	16	8	12	2	0	41	59	65
2017	AS-06	45	13	26	8	4	4	0	47	53	25
2017	AS-07	37	17	18	20	7	0	0	37	63	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	73	27	512
2019	AS-01	70	30	102
2019	AS-02	75	25	132
2019	AS-03	69	31	99
2019	AS-04	74	26	47
2019	AS-05	74	26	74
2019	AS-06	85	15	27
2019	AS-07	80	20	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	44	56	504
2019	AS-01	50	50	103
2019	AS-02	42	58	132
2019	AS-03	46	54	95
2019	AS-04	38	62	47
2019	AS-05	49	51	72
2019	AS-06	33	67	27
2019	AS-07	13	87	15
2018	AS	37	63	287
2018	AS-01	42	58	57
2018	AS-02	33	67	73
2018	AS-03	45	55	60
2018	AS-04	10	90	21
2018	AS-05	34	66	44
2018	AS-06	50	50	16
2018	AS-07	17	83	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	20	13	19	23	1	7	40	46	500
2019	AS-01	18	26	10	19	21	1	5	47	43	100
2019	AS-02	18	20	14	18	22	0	8	41	44	130
2019	AS-03	10	18	16	23	19	3	11	33	49	96
2019	AS-04	21	21	13	15	28	0	2	43	43	47
2019	AS-05	18	14	14	16	29	1	8	35	50	73
2019	AS-06	22	19	11	22	19	4	4	44	44	27
2019	AS-07	13	13	0	27	47	0	0	27	73	15
2018	AS	16	17	18	14	29	1	5	36	46	290
2018	AS-01	19	25	12	16	23	2	4	46	41	57
2018	AS-02	16	16	20	18	20	1	8	36	42	74
2018	AS-03	16	16	23	11	28	3	2	34	41	61
2018	AS-04	0	14	19	10	48	0	10	16	63	21
2018	AS-05	20	9	20	9	41	0	0	30	50	44
2018	AS-06	12	35	6	18	24	0	6	50	44	17
2018	AS-07	17	0	8	17	42	0	17	20	70	12
2017	AS	17	19	16	15	25	1	8	39	43	263
2017	AS-01	16	21	11	19	23	4	5	41	47	52
2017	AS-02	23	18	19	8	25	0	6	43	36	83
2017	AS-03	21	22	13	15	20	0	9	47	38	46
2017	AS-04	0	6	17	29	38	0	12	6	75	18
2017	AS-05	16	22	19	13	21	0	10	41	37	38
2017	AS-06	8	25	14	8	44	0	0	33	52	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	8	14	13	16	32	1	15	26	58	501
2019	AS-01	11	18	12	17	33	2	6	32	55	99
2019	AS-02	5	17	14	15	31	0	18	26	56	132
2019	AS-03	4	11	20	18	28	3	16	19	56	96
2019	AS-04	11	6	15	11	45	0	13	20	63	47
2019	AS-05	11	8	11	14	33	3	21	25	61	73
2019	AS-06	7	26	0	22	30	0	15	39	61	27
2019	AS-07	7	13	0	27	20	0	33	30	70	15
2018	AS	7	13	15	13	34	1	17	24	57	288
2018	AS-01	11	21	14	11	35	5	4	35	50	57
2018	AS-02	5	11	19	14	32	0	19	20	57	74
2018	AS-03	10	12	13	13	28	0	23	28	54	60
2018	AS-04	0	14	14	10	48	5	10	17	67	21
2018	AS-05	11	7	11	14	34	0	23	24	62	44
2018	AS-06	0	6	19	25	25	0	25	8	67	16
2018	AS-07	0	0	8	8	50	0	33	0	88	12
2017	AS	5	9	13	10	31	5	27	20	60	262
2017	AS-01	5	10	18	13	31	15	8	20	57	52
2017	AS-02	6	12	11	5	30	3	34	29	54	83
2017	AS-03	2	10	11	13	22	2	39	21	60	46
2017	AS-04	0	11	11	17	38	6	18	14	71	18
2017	AS-05	8	3	16	11	36	3	24	14	63	38
2017	AS-06	0	0	14	9	41	0	36	0	78	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	16	15	10	13	0	7	59	25	689
2019	AS-01	43	17	15	6	11	1	8	65	18	145
2019	AS-02	34	18	15	11	15	1	6	55	28	182
2019	AS-03	34	16	12	14	14	1	10	56	30	125
2019	AS-04	41	18	13	13	13	0	4	61	26	56
2019	AS-05	41	9	18	12	13	0	8	54	27	101
2019	AS-06	53	20	8	8	13	0	0	73	20	40
2019	AS-07	10	24	29	24	14	0	0	33	38	21
2018	AS	41	15	12	9	13	0	9	62	25	464
2018	AS-01	38	18	12	5	11	1	16	67	19	103
2018	AS-02	37	10	17	11	15	1	9	52	29	116
2018	AS-03	47	17	7	7	10	0	13	73	19	88
2018	AS-04	31	22	16	6	19	0	6	57	27	32
2018	AS-05	42	13	7	14	19	0	4	58	35	69
2018	AS-06	50	14	11	11	11	0	4	67	22	28
2018	AS-07	31	31	23	0	15	0	0	62	15	13

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment