2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 71 3 12 0 0 0 85 12 34
2019 CH-02 7 79 0 14 0 0 0 86 14 14
2019 CH-03 40 50 10 0 0 0 0 90 0 10
2017 CH 17 67 0 17 0 0 0 83 17 30
2017 CH-02 12 75 0 12 0 0 0 88 12 16
2014 CH 53 40 0 6 0 0 0 94 6 32
2014 CH-02 73 27 0 0 0 0 0 100 0 11
2014 CH-03 50 33 0 17 0 0 0 83 17 12
2011 CH 56 37 5 0 2 0 0 93 2 43
2011 CH-02 55 45 0 0 0 0 0 100 0 20
2011 CH-03 64 27 0 0 9 0 0 91 9 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 38 38 12 12 0 0 0 76 12 34
2019 CH-02 43 36 21 0 0 0 0 79 0 14
2019 CH-03 40 30 10 20 0 0 0 70 20 10
2017 CH 44 36 3 17 0 0 0 80 17 30
2017 CH-02 38 43 6 12 0 0 0 82 12 16
2014 CH 25 31 3 22 19 0 0 56 41 32
2014 CH-02 27 36 0 18 18 0 0 64 36 11
2014 CH-03 25 17 0 34 25 0 0 41 59 12
2011 CH 49 16 9 21 5 0 0 65 26 43
2011 CH-02 50 20 10 15 5 0 0 70 20 20
2011 CH-03 55 9 0 36 0 0 0 64 36 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 35 9 26 3 0 0 62 29 34
2019 CH-02 21 29 7 36 7 0 0 50 43 14
2019 CH-03 30 40 10 20 0 0 0 70 20 10
2017 CH 10 50 7 31 3 0 0 60 34 30
2017 CH-02 6 55 12 26 0 0 0 62 26 16
2014 CH 41 47 6 6 0 0 0 87 6 32
2014 CH-02 36 54 9 0 0 0 0 91 0 11
2014 CH-03 42 50 0 8 0 0 0 92 8 12
2011 CH 37 35 5 12 12 0 0 72 23 43
2011 CH-02 35 35 5 20 5 0 0 70 25 20
2011 CH-03 45 36 9 0 9 0 0 82 9 11

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 53 12 3 0 0 0 85 3 34
2019 CH-02 36 57 7 0 0 0 0 93 0 14
2019 CH-03 40 40 20 0 0 0 0 80 0 10
2018 CH 34 50 9 0 6 0 0 84 6 32
2018 CH-03 29 50 14 0 7 0 0 79 7 14
2017 CH 30 50 7 13 0 0 0 80 13 30
2017 CH-02 37 38 12 12 0 0 0 75 12 16
2014 CH 34 35 9 6 16 0 0 69 22 32
2014 CH-02 45 36 9 9 0 0 0 82 9 11
2014 CH-03 33 34 8 0 25 0 0 67 25 12
2011 CH 58 35 2 5 0 0 0 93 5 43
2011 CH-02 60 35 0 5 0 0 0 95 5 20
2011 CH-03 64 27 0 9 0 0 0 91 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 53 12 3 0 0 0 85 3 34
2019 CH-02 36 43 14 7 0 0 0 79 7 14
2019 CH-03 40 60 0 0 0 0 0 100 0 10
2017 CH 40 34 20 7 0 0 0 74 7 30
2017 CH-02 25 38 31 6 0 0 0 63 6 16
2014 CH 44 50 3 3 0 0 0 94 3 32
2014 CH-02 36 64 0 0 0 0 0 100 0 11
2014 CH-03 50 41 0 8 0 0 0 92 8 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 59 29 9 0 3 0 0 88 3 34
2019 CH-02 50 50 0 0 0 0 0 100 0 14
2019 CH-03 80 10 10 0 0 0 0 90 0 10
2018 CH 41 38 19 3 0 0 0 78 3 32
2018 CH-03 21 64 14 0 0 0 0 86 0 14
2017 CH 56 24 7 7 3 0 3 83 10 30
2017 CH-02 49 32 12 0 0 0 6 87 0 16
2014 CH 53 13 22 0 9 0 3 68 10 32
2014 CH-02 55 9 27 0 0 0 9 70 0 11
2014 CH-03 58 26 0 0 17 0 0 83 17 12
2011 CH 58 19 14 5 2 0 2 79 7 43
2011 CH-02 55 15 20 10 0 0 0 70 10 20
2011 CH-03 73 27 0 0 0 0 0 100 0 11

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 41 41 12 6 0 0 0 82 6 34
2019 CH-02 29 50 21 0 0 0 0 79 0 14
2019 CH-03 50 30 10 10 0 0 0 80 10 10
2018 CH 32 45 13 6 3 0 0 77 10 31
2018 CH-03 29 50 7 7 7 0 0 79 14 14
2017 CH 43 36 10 11 0 0 0 79 11 30
2017 CH-02 31 37 18 14 0 0 0 68 14 16
2014 CH 44 47 6 3 0 0 0 91 3 32
2014 CH-02 37 63 0 0 0 0 0 100 0 11
2014 CH-03 42 41 8 8 0 0 0 83 8 12
2011 CH 53 33 7 7 0 0 0 86 7 43
2011 CH-02 40 40 5 15 0 0 0 80 15 20
2011 CH-03 64 36 0 0 0 0 0 100 0 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 21 50 21 9 0 0 0 71 9 34
2019 CH-02 14 50 29 7 0 0 0 64 7 14
2019 CH-03 30 50 10 10 0 0 0 80 10 10
2018 CH 16 41 25 19 0 0 0 56 19 32
2018 CH-03 21 29 29 21 0 0 0 50 21 14
2017 CH 13 33 26 17 10 0 0 46 27 30
2017 CH-02 6 25 37 20 12 0 0 31 32 16
2014 CH 19 56 9 12 3 0 0 75 16 32
2014 CH-02 18 64 9 0 9 0 0 82 9 11
2014 CH-03 17 42 8 33 0 0 0 59 33 12
2011 CH 30 42 23 5 0 0 0 72 5 43
2011 CH-02 20 40 35 5 0 0 0 60 5 20
2011 CH-03 27 45 27 0 0 0 0 73 0 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 53 12 6 0 0 0 82 6 34
2019 CH-02 21 57 14 7 0 0 0 79 7 14
2019 CH-03 40 60 0 0 0 0 0 100 0 10
2018 CH 28 56 9 6 0 0 0 84 6 32
2018 CH-03 29 50 14 7 0 0 0 79 7 14
2017 CH 40 37 17 7 0 0 0 77 7 30
2017 CH-02 25 51 18 6 0 0 0 75 6 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 50 9 6 0 0 0 85 6 34
2019 CH-02 29 57 14 0 0 0 0 86 0 14
2019 CH-03 40 50 0 10 0 0 0 90 10 10
2018 CH 29 42 16 10 3 0 0 71 13 31
2018 CH-03 23 46 15 15 0 0 0 69 15 13
2017 CH 40 33 20 3 3 0 0 74 7 30
2017 CH-02 38 31 25 0 6 0 0 69 6 16
2014 CH 47 44 3 6 0 0 0 91 6 32
2014 CH-02 55 45 0 0 0 0 0 100 0 11
2014 CH-03 50 25 8 17 0 0 0 75 17 12
2011 CH 37 42 12 7 0 2 0 81 7 43
2011 CH-02 30 35 15 15 0 5 0 68 16 20
2011 CH-03 27 64 9 0 0 0 0 91 0 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 21 47 18 15 0 0 0 68 15 34
2019 CH-02 14 43 29 14 0 0 0 57 14 14
2019 CH-03 30 50 20 0 0 0 0 80 0 10
2018 CH 19 38 19 25 0 0 0 56 25 32
2018 CH-03 14 43 14 29 0 0 0 57 29 14
2017 CH 20 33 23 21 3 0 0 53 24 30
2017 CH-02 12 31 25 26 6 0 0 43 32 16

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 62 26 9 3 0 0 0 88 3 34
2019 CH-02 50 36 14 0 0 0 0 86 0 14
2019 CH-03 70 20 10 0 0 0 0 90 0 10
2018 CH 59 31 6 3 0 0 0 91 3 32
2018 CH-03 57 43 0 0 0 0 0 100 0 14
2017 CH 53 40 7 0 0 0 0 93 0 30
2017 CH-02 43 45 12 0 0 0 0 88 0 16
2014 CH 50 41 6 3 0 0 0 91 3 32
2014 CH-02 36 64 0 0 0 0 0 100 0 11
2014 CH-03 67 8 17 8 0 0 0 75 8 12
2011 CH 63 30 5 2 0 0 0 93 2 43
2011 CH-02 45 45 5 5 0 0 0 90 5 20
2011 CH-03 82 18 0 0 0 0 0 100 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 47 9 15 6 0 0 71 21 34
2019 CH-02 14 57 7 14 7 0 0 71 21 14
2019 CH-03 40 30 10 20 0 0 0 70 20 10
2018 CH 13 47 22 13 6 0 0 59 19 32
2018 CH-03 21 43 21 7 7 0 0 64 14 14
2017 CH 13 54 13 17 3 0 0 67 20 30
2017 CH-02 12 57 12 12 6 0 0 69 18 16
2014 CH 34 47 9 9 0 0 0 81 9 32
2014 CH-02 18 64 18 0 0 0 0 82 0 11
2014 CH-03 50 25 8 17 0 0 0 75 17 12
2011 CH 49 33 14 5 0 0 0 81 5 43
2011 CH-02 40 35 20 5 0 0 0 75 5 20
2011 CH-03 55 36 0 9 0 0 0 91 9 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 47 21 9 0 0 0 71 9 34
2019 CH-02 14 57 29 0 0 0 0 71 0 14
2019 CH-03 40 50 0 10 0 0 0 90 10 10
2018 CH 16 41 25 16 3 0 0 56 19 32
2018 CH-03 21 50 21 0 7 0 0 71 7 14
2017 CH 36 37 20 3 3 0 0 74 7 30
2017 CH-02 31 38 25 0 6 0 0 69 6 16
2014 CH 41 47 6 0 6 0 0 88 6 32
2014 CH-02 27 64 9 0 0 0 0 91 0 11
2014 CH-03 42 33 8 0 17 0 0 75 17 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 55 15 6 0 0 0 79 6 33
2019 CH-02 15 54 23 8 0 0 0 69 8 13
2019 CH-03 40 60 0 0 0 0 0 100 0 10
2018 CH 19 31 28 22 0 0 0 50 22 32
2018 CH-03 14 36 29 21 0 0 0 50 21 14
2017 CH 26 46 3 17 7 0 0 73 24 30
2017 CH-02 31 43 6 14 6 0 0 74 20 16
2014 CH 47 37 9 6 0 0 0 84 6 32
2014 CH-02 64 27 9 0 0 0 0 91 0 11
2014 CH-03 50 17 17 17 0 0 0 67 17 12
2011 CH 56 30 7 7 0 0 0 86 7 43
2011 CH-02 50 35 15 0 0 0 0 85 0 20
2011 CH-03 64 27 0 9 0 0 0 91 9 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 50 26 15 9 0 0 0 76 9 34
2019 CH-02 43 29 29 0 0 0 0 71 0 14
2019 CH-03 50 30 10 10 0 0 0 80 10 10
2018 CH 38 44 13 6 0 0 0 81 6 32
2018 CH-03 43 43 7 7 0 0 0 86 7 14
2017 CH 43 40 11 7 0 0 0 83 7 30
2017 CH-02 37 37 20 6 0 0 0 74 6 16
2014 CH 50 34 9 6 0 0 0 84 6 32
2014 CH-02 55 36 9 0 0 0 0 91 0 11
2014 CH-03 59 25 0 17 0 0 0 83 17 12
2011 CH 56 37 5 2 0 0 0 93 2 43
2011 CH-02 45 45 5 5 0 0 0 90 5 20
2011 CH-03 64 36 0 0 0 0 0 100 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 24 32 3 12 0 0 53 15 34
2019 CH-02 43 21 29 0 7 0 0 64 7 14
2019 CH-03 20 20 50 10 0 0 0 40 10 10
2018 CH 28 19 34 16 3 0 0 47 19 32
2018 CH-03 21 7 57 14 0 0 0 29 14 14
2017 CH 30 30 24 7 7 0 3 62 14 30
2017 CH-02 37 31 20 6 6 0 0 68 12 16
2014 CH 31 28 22 9 9 0 0 60 19 32
2014 CH-02 64 27 0 9 0 0 0 91 9 11
2014 CH-03 25 34 33 0 8 0 0 59 8 12
2011 CH 33 33 17 7 10 0 0 67 17 42
2011 CH-02 53 37 5 5 0 0 0 89 5 19
2011 CH-03 36 36 18 0 9 0 0 73 9 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 0 26 47 15 9 0 3 24 27 34
2019 CH-02 0 36 36 29 0 0 0 29 36 14
2019 CH-03 0 20 40 10 20 0 10 33 22 10
2018 CH 19 25 34 22 0 0 0 22 44 32
2018 CH-03 29 14 36 21 0 0 0 21 43 14
2017 CH 7 21 52 21 0 0 0 21 27 29
2017 CH-02 0 12 63 25 0 0 0 25 12 16
2014 CH 9 12 47 16 16 0 0 31 22 32
2014 CH-02 0 18 36 18 27 0 0 46 18 11
2014 CH-03 8 8 42 25 17 0 0 41 17 12
2011 CH 16 7 33 26 19 0 0 44 23 43
2011 CH-02 15 0 30 20 35 0 0 55 15 20
2011 CH-03 27 9 18 36 9 0 0 45 36 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 35 29 21 3 0 0 24 47 34
2019 CH-02 14 29 21 29 7 0 0 36 43 14
2019 CH-03 20 30 40 10 0 0 0 10 50 10
2018 CH 56 19 19 6 0 0 0 6 75 32
2018 CH-03 57 14 21 7 0 0 0 7 71 14
2017 CH 21 38 17 14 3 8 0 19 63 29
2017 CH-02 25 18 12 25 6 14 0 36 50 16
2014 CH 9 6 19 44 16 6 0 64 17 32
2014 CH-02 0 9 0 73 9 9 0 90 10 11
2014 CH-03 17 0 17 42 25 0 0 67 17 12
2011 CH 7 9 28 33 23 0 0 56 16 43
2011 CH-02 5 0 25 30 40 0 0 70 5 20
2011 CH-03 18 0 18 45 18 0 0 64 18 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 24 18 24 9 0 0 32 50 34
2019 CH-02 29 14 14 29 14 0 0 43 43 14
2019 CH-03 20 40 20 10 10 0 0 20 60 10
2018 CH 41 28 16 9 6 0 0 16 69 32
2018 CH-03 43 21 21 14 0 0 0 14 64 14
2017 CH 27 31 21 10 10 0 0 21 58 29
2017 CH-02 25 12 38 18 6 0 0 25 37 16
2014 CH 22 25 28 12 9 3 0 23 48 32
2014 CH-02 0 36 27 18 18 0 0 36 36 11
2014 CH-03 25 17 33 17 8 0 0 25 42 12
2011 CH 19 9 23 35 14 0 0 49 28 43
2011 CH-02 15 5 25 30 25 0 0 55 20 20
2011 CH-03 18 0 27 45 9 0 0 55 18 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 0 12 38 38 12 0 0 50 12 34
2019 CH-02 0 0 43 43 14 0 0 57 0 14
2019 CH-03 0 30 20 30 20 0 0 50 30 10
2018 CH 9 19 41 25 3 3 0 29 29 32
2018 CH-03 14 14 43 21 0 7 0 23 31 14
2017 CH 7 21 31 34 3 4 0 39 29 29
2017 CH-02 0 18 25 43 6 8 0 53 20 16
2014 CH 6 9 31 44 10 0 0 53 16 32
2014 CH-02 0 9 27 36 28 0 0 64 9 11
2014 CH-03 8 0 26 66 0 0 0 66 8 12
2011 CH 5 12 30 28 26 0 0 53 16 43
2011 CH-02 10 5 5 35 45 0 0 80 15 20
2011 CH-03 0 9 45 27 18 0 0 45 9 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 38 29 6 3 0 0 9 62 34
2019 CH-02 14 29 43 7 7 0 0 14 43 14
2019 CH-03 30 40 20 10 0 0 0 10 70 10
2018 CH 56 31 6 6 0 0 0 6 88 32
2018 CH-03 57 43 0 0 0 0 0 0 100 14
2017 CH 40 17 26 13 3 0 0 17 57 30
2017 CH-02 26 18 25 25 6 0 0 31 45 16
2014 CH 12 19 25 28 13 3 0 42 32 32
2014 CH-02 0 9 9 45 27 9 0 80 10 11
2014 CH-03 0 17 41 33 8 0 0 41 17 12
2011 CH 12 21 16 33 16 0 2 50 33 43
2011 CH-02 10 5 5 45 30 0 5 79 16 20
2011 CH-03 0 27 18 45 9 0 0 55 27 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 21 24 29 12 3 0 42 33 34
2019 CH-02 21 14 21 36 7 0 0 43 36 14
2019 CH-03 10 30 40 0 20 0 0 20 40 10
2018 CH 25 22 25 16 13 0 0 28 47 32
2018 CH-03 21 43 29 0 7 0 0 7 64 14
2017 CH 7 14 35 24 14 7 0 40 22 29
2017 CH-02 0 12 45 25 18 0 0 43 12 16
2014 CH 0 3 16 34 41 0 6 80 3 32
2014 CH-02 0 0 9 45 36 0 9 90 0 11
2014 CH-03 0 8 17 25 50 0 0 75 8 12
2011 CH 2 12 16 28 35 2 5 68 15 43
2011 CH-02 0 10 15 30 40 0 5 74 11 20
2011 CH-03 9 0 27 18 45 0 0 64 9 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 21 18 32 0 3 3 34 47 34
2019 CH-02 21 14 14 50 0 0 0 50 36 14
2019 CH-03 20 30 30 10 0 0 10 11 56 10
2018 CH 50 16 25 9 0 0 0 9 66 32
2018 CH-03 50 14 29 7 0 0 0 7 64 14
2017 CH 21 21 32 14 3 7 3 19 46 29
2017 CH-02 12 12 38 18 6 12 0 28 28 16
2014 CH 12 25 31 22 3 0 6 27 40 32
2014 CH-02 0 18 27 46 9 0 0 55 18 11
2014 CH-03 8 25 59 8 0 0 0 8 33 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 9 18 33 18 21 0 0 39 27 33
2019 CH-02 7 14 29 21 29 0 0 50 21 14
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 47 29 9 15 0 0 0 76 15 34
2019 CH-02 50 21 21 7 0 0 0 71 7 14
2019 CH-03 50 30 0 20 0 0 0 80 20 10
2017 CH 50 24 17 7 3 0 0 74 10 30
2017 CH-02 43 32 25 0 0 0 0 75 0 16
2014 CH 50 16 3 16 12 0 3 68 29 32
2014 CH-02 45 18 9 9 18 0 0 64 27 11
2014 CH-03 41 8 0 26 17 0 8 54 46 12
2011 CH 43 21 7 21 5 0 2 66 27 42
2011 CH-02 37 26 5 21 11 0 0 63 32 19
2011 CH-03 64 9 0 27 0 0 0 73 27 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 35 21 18 0 3 6 58 19 34
2019 CH-02 29 36 14 14 0 0 7 69 15 14
2019 CH-03 20 20 20 20 0 10 10 50 25 10
2018 CH 19 47 28 6 0 0 0 66 6 32
2018 CH-03 7 64 21 7 0 0 0 71 7 14
2017 CH 23 26 21 7 10 3 10 57 19 30
2017 CH-02 18 25 26 6 12 0 12 49 21 16
2014 CH 22 50 9 9 3 3 3 77 13 32
2014 CH-02 9 73 0 9 9 0 0 82 18 11
2014 CH-03 25 34 17 17 0 0 8 64 18 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 33 30 12 21 3 0 0 64 24 33
2019 CH-02 36 29 14 21 0 0 0 64 21 14
2018 CH 34 31 19 9 6 0 0 66 16 32
2018 CH-03 36 29 14 14 7 0 0 64 21 14
2017 CH 40 17 7 11 23 3 0 58 35 30
2017 CH-02 25 31 0 14 31 0 0 55 45 16
2014 CH 41 34 6 6 9 3 0 77 16 32
2014 CH-02 27 45 9 9 9 0 0 73 18 11
2014 CH-03 50 17 8 8 17 0 0 67 25 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 53 9 6 0 0 0 85 6 34
2019 CH-02 43 36 14 7 0 0 0 79 7 14
2019 CH-03 40 40 10 10 0 0 0 80 10 10
2018 CH 41 44 13 3 0 0 0 84 3 32
2018 CH-03 43 36 14 7 0 0 0 79 7 14
2017 CH 43 30 11 13 3 0 0 73 17 30
2017 CH-02 37 37 14 6 6 0 0 74 12 16
2014 CH 56 41 3 0 0 0 0 97 0 32
2014 CH-02 36 55 9 0 0 0 0 91 0 11
2014 CH-03 75 25 0 0 0 0 0 100 0 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 59 12 0 0 0 0 88 0 34
2019 CH-02 43 43 14 0 0 0 0 86 0 14
2019 CH-03 40 50 10 0 0 0 0 90 0 10
2018 CH 38 41 13 9 0 0 0 78 9 32
2018 CH-03 36 43 7 14 0 0 0 79 14 14
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 47 29 15 3 0 0 6 81 3 34
2019 CH-02 43 36 14 0 0 0 7 85 0 14
2019 CH-03 50 20 20 0 0 0 10 78 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 47 32 15 0 3 0 3 82 3 34
2019 CH-02 43 29 21 0 0 0 7 77 0 14
2019 CH-03 40 50 10 0 0 0 0 90 0 10
2018 CH 32 45 16 3 3 0 0 77 6 31
2018 CH-03 46 31 23 0 0 0 0 77 0 13
2017 CH 40 40 10 3 3 3 0 83 7 30
2017 CH-02 31 51 18 0 0 0 0 82 0 16
2014 CH 50 28 12 6 3 0 0 78 9 32
2014 CH-02 36 55 9 0 0 0 0 91 0 11
2014 CH-03 50 17 8 17 8 0 0 67 25 12
2011 CH 35 47 5 14 0 0 0 81 14 43
2011 CH-02 40 30 5 25 0 0 0 70 25 20
2011 CH-03 18 64 9 9 0 0 0 82 9 11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 44 29 12 6 0 6 3 81 6 34
2019 CH-02 50 7 21 7 0 7 7 67 8 14
2019 CH-03 40 50 10 0 0 0 0 90 0 10
2018 CH 39 35 10 13 0 3 0 77 13 31
2018 CH-03 46 31 15 8 0 0 0 77 8 13
2017 CH 40 23 17 7 7 3 3 67 14 30
2017 CH-02 31 25 26 6 6 0 6 59 13 16
2014 CH 53 31 6 6 3 0 0 84 9 32
2014 CH-02 27 55 9 9 0 0 0 82 9 11
2014 CH-03 75 8 0 8 8 0 0 83 17 12
2011 CH 58 33 9 0 0 0 0 91 0 43
2011 CH-02 55 25 20 0 0 0 0 80 0 20
2011 CH-03 64 36 0 0 0 0 0 100 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 50 35 6 6 0 0 3 88 6 34
2019 CH-02 57 14 14 7 0 0 7 77 8 14
2019 CH-03 60 40 0 0 0 0 0 100 0 10
2018 CH 30 53 7 7 3 0 0 83 10 30
2018 CH-03 31 54 8 8 0 0 0 85 8 13
2017 CH 38 52 3 0 3 3 0 93 4 29
2017 CH-02 31 69 0 0 0 0 0 100 0 16
2014 CH 41 47 9 0 3 0 0 88 3 32
2014 CH-02 9 91 0 0 0 0 0 100 0 11
2014 CH-03 50 25 17 0 8 0 0 75 8 12
2011 CH 53 23 16 7 0 0 0 77 7 43
2011 CH-02 55 20 15 10 0 0 0 75 10 20
2011 CH-03 55 18 18 9 0 0 0 73 9 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 65 18 0 12 0 0 6 88 13 34
2019 CH-02 71 14 0 7 0 0 7 92 8 14
2019 CH-03 70 10 0 20 0 0 0 80 20 10
2017 CH 60 10 17 3 3 3 3 75 7 30
2017 CH-02 57 12 25 0 0 0 6 74 0 16
2014 CH 84 6 0 6 0 0 3 94 6 32
2014 CH-02 91 9 0 0 0 0 0 100 0 11
2014 CH-03 75 0 0 17 0 0 8 82 18 12
2011 CH 70 16 7 7 0 0 0 86 7 43
2011 CH-02 65 10 10 15 0 0 0 75 15 20
2011 CH-03 91 9 0 0 0 0 0 100 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 76 18 0 0 0 0 6 100 0 34
2019 CH-02 71 21 0 0 0 0 7 100 0 14
2019 CH-03 80 10 0 0 0 0 10 100 0 10
2017 CH 79 11 3 0 0 3 3 96 0 30
2017 CH-02 80 14 6 0 0 0 0 94 0 16
2014 CH 72 25 0 0 3 0 0 97 3 32
2014 CH-02 73 27 0 0 0 0 0 100 0 11
2014 CH-03 83 8 0 0 8 0 0 92 8 12
2011 CH 77 21 2 0 0 0 0 98 0 43
2011 CH-02 70 25 5 0 0 0 0 95 0 20
2011 CH-03 91 9 0 0 0 0 0 100 0 11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 65 18 12 0 3 0 3 85 3 34
2019 CH-02 64 7 21 0 0 0 7 77 0 14
2019 CH-03 70 30 0 0 0 0 0 100 0 10
2018 CH 48 42 3 3 0 3 0 93 3 31
2018 CH-03 38 62 0 0 0 0 0 100 0 13
2017 CH 60 21 7 3 0 7 3 89 4 30
2017 CH-02 55 26 12 0 0 0 6 87 0 16

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 56 26 6 6 3 0 3 85 9 34
2019 CH-02 57 14 14 7 0 0 7 77 8 14
2019 CH-03 40 60 0 0 0 0 0 100 0 10
2018 CH 39 45 10 3 3 0 0 84 6 31
2018 CH-03 46 46 8 0 0 0 0 92 0 13
2017 CH 56 27 10 0 0 7 0 89 0 30
2017 CH-02 55 32 12 0 0 0 0 88 0 16
2014 CH 69 22 6 0 3 0 0 91 3 32
2014 CH-02 64 36 0 0 0 0 0 100 0 11
2014 CH-03 75 8 8 0 8 0 0 83 8 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 35 21 18 6 6 0 53 25 34
2019 CH-02 0 50 29 14 0 7 0 54 15 14
2019 CH-03 40 0 30 20 0 10 0 44 22 10
2018 CH 6 25 25 22 3 19 0 38 31 32
2018 CH-03 14 29 29 7 0 21 0 55 9 14
2017 CH 13 20 26 17 0 24 0 43 22 30
2017 CH-02 18 6 37 18 0 20 0 31 23 16
2014 CH 22 28 25 6 6 12 0 57 14 32
2014 CH-02 36 36 18 9 0 0 0 73 9 11
2014 CH-03 26 8 33 8 8 17 0 40 20 12
2011 CH 38 26 17 2 2 14 0 75 6 42
2011 CH-02 47 26 11 5 5 5 0 78 11 19
2011 CH-03 36 9 27 0 0 27 0 63 0 11

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 29 18 29 15 3 0 36 45 34
2019 CH-02 0 36 21 36 7 0 0 36 43 14
2019 CH-03 10 10 30 30 10 10 0 22 44 10
2018 CH 3 9 28 22 34 3 0 13 58 32
2018 CH-03 7 14 29 21 29 0 0 21 50 14
2017 CH 3 23 13 24 30 7 0 28 57 30
2017 CH-02 6 18 18 26 25 6 0 26 54 16
2014 CH 22 25 22 25 6 0 0 47 31 32
2014 CH-02 36 36 18 9 0 0 0 73 9 11
2014 CH-03 26 17 17 33 8 0 0 42 41 12
2011 CH 30 33 16 12 2 7 0 68 15 43
2011 CH-02 45 35 5 10 5 0 0 80 15 20
2011 CH-03 36 9 18 18 0 18 0 56 22 11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 21 21 18 26 9 0 29 48 34
2019 CH-02 7 29 14 29 21 0 0 36 50 14
2019 CH-03 0 0 50 10 20 20 0 0 38 10
2018 CH 0 6 23 35 32 3 0 7 70 31
2018 CH-03 0 7 29 36 21 7 0 8 62 14
2017 CH 3 13 27 17 33 7 0 18 53 30
2017 CH-02 6 12 32 12 31 6 0 20 46 16
2014 CH 16 25 13 19 19 9 0 45 41 32
2014 CH-02 18 45 9 18 0 9 0 70 20 11
2014 CH-03 26 17 8 25 17 8 0 46 45 12
2011 CH 19 26 23 16 0 16 0 53 19 43
2011 CH-02 35 30 15 15 0 5 0 68 16 20
2011 CH-03 9 18 18 18 0 36 0 43 29 11

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 9 21 32 18 18 3 0 30 36 34
2019 CH-02 14 21 29 21 14 0 0 36 36 14
2019 CH-03 0 20 50 0 20 10 0 22 22 10
2018 CH 0 6 19 34 34 6 0 7 73 32
2018 CH-03 0 0 14 43 36 7 0 0 85 14
2017 CH 3 20 26 27 17 7 0 25 47 30
2017 CH-02 6 18 37 20 18 0 0 25 38 16
2014 CH 10 34 16 19 6 16 0 52 30 32
2014 CH-02 18 54 9 18 0 0 0 72 18 11
2014 CH-03 9 17 17 17 17 25 0 34 44 12
2011 CH 21 26 30 12 5 7 0 50 18 43
2011 CH-02 45 20 20 10 5 0 0 65 15 20
2011 CH-03 0 36 27 9 9 18 0 44 22 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 35 21 12 0 15 3 61 14 34
2019 CH-02 29 43 21 0 0 7 0 77 0 14
2019 CH-03 0 30 30 20 0 20 0 38 25 10
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 9 41 32 12 6 0 0 50 18 34
2019 CH-02 7 57 29 0 7 0 0 64 7 14
2019 CH-03 0 30 50 20 0 0 0 30 20 10
2018 CH 3 25 47 13 13 0 0 28 25 32
2018 CH-03 0 14 57 14 14 0 0 14 29 14
2017 CH 17 31 36 7 10 0 0 47 17 30
2017 CH-02 18 51 12 6 12 0 0 69 18 16
2014 CH 19 44 25 12 0 0 0 63 12 32
2014 CH-02 27 46 27 0 0 0 0 73 0 11
2014 CH-03 26 33 25 17 0 0 0 59 17 12
2011 CH 26 42 19 9 0 5 0 71 10 43
2011 CH-02 30 35 15 15 0 5 0 68 16 20
2011 CH-03 27 45 9 9 0 9 0 80 10 11

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 12 35 26 18 3 0 18 45 34
2019 CH-02 7 14 43 29 7 0 0 21 36 14
2019 CH-03 0 10 20 40 20 10 0 11 67 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 29 29 12 0 0 3 58 12 34
2019 CH-02 36 29 36 0 0 0 0 64 0 14
2019 CH-03 20 30 10 30 0 0 10 56 33 10
2018 CH 19 44 25 9 3 0 0 63 13 32
2018 CH-03 7 50 36 0 7 0 0 57 7 14
2017 CH 17 37 17 13 3 7 7 62 19 30
2017 CH-02 12 32 25 12 6 6 6 51 21 16
2014 CH 22 34 19 12 6 3 3 60 20 32
2014 CH-02 9 55 27 9 0 0 0 64 9 11
2014 CH-03 17 17 17 17 17 8 8 40 40 12
2011 CH 28 30 12 19 0 7 5 66 21 43
2011 CH-02 30 30 15 20 0 0 5 63 21 20
2011 CH-03 27 18 9 18 0 18 9 63 25 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 3 53 29 15 0 0 0 56 15 34
2019 CH-02 0 50 43 7 0 0 0 50 7 14
2019 CH-03 10 50 10 30 0 0 0 60 30 10
2018 CH 13 29 29 26 3 0 0 42 29 31
2018 CH-03 15 23 38 23 0 0 0 38 23 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 26 21 21 12 6 0 44 34 34
2019 CH-02 14 21 21 29 7 7 0 38 38 14
2019 CH-03 30 20 20 20 10 0 0 50 30 10
2018 CH 9 25 25 25 6 6 3 38 34 32
2018 CH-03 7 21 29 21 14 7 0 31 38 14
2017 CH 17 26 10 13 10 21 3 57 30 30
2017 CH-02 12 25 12 18 12 14 6 46 38 16
2014 CH 6 22 31 6 9 22 3 38 21 32
2014 CH-02 0 9 64 9 9 9 0 10 20 11
2014 CH-03 8 26 17 0 17 25 8 51 25 12
2011 CH 16 12 19 16 7 26 5 40 33 43
2011 CH-02 20 10 20 15 10 20 5 40 33 20
2011 CH-03 18 9 9 18 9 27 9 43 43 11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 27 18 18 18 6 0 42 39 33
2019 CH-02 21 21 21 7 29 0 0 43 36 14
2019 CH-03 10 30 0 40 10 10 0 44 56 10
2018 CH 3 25 25 25 22 0 0 28 47 32
2018 CH-03 7 29 14 36 14 0 0 36 50 14
2017 CH 13 20 17 36 11 3 0 34 49 30
2017 CH-02 12 18 25 25 20 0 0 31 45 16
2014 CH 31 22 19 16 12 0 0 53 28 32
2014 CH-02 27 54 9 9 0 0 0 82 9 11
2014 CH-03 26 8 8 33 25 0 0 34 58 12
2011 CH 37 47 14 2 0 0 0 84 2 43
2011 CH-02 30 60 10 0 0 0 0 90 0 20
2011 CH-03 64 27 0 9 0 0 0 91 9 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 0 29 6 26 26 3 9 33 60 34
2019 CH-02 0 29 7 36 29 0 0 29 64 14
2019 CH-03 0 20 10 30 30 0 10 22 67 10
2018 CH 3 25 22 22 22 0 6 30 47 32
2018 CH-03 7 29 29 14 21 0 0 36 36 14
2017 CH 7 20 13 36 24 0 0 26 60 30
2017 CH-02 6 18 12 31 32 0 0 25 63 16
2014 CH 19 28 9 22 12 3 6 52 38 32
2014 CH-02 36 27 9 18 9 0 0 64 27 11
2014 CH-03 8 26 17 25 25 0 0 34 50 12
2011 CH 23 33 9 14 14 0 7 60 30 43
2011 CH-02 30 30 5 25 10 0 0 60 35 20
2011 CH-03 18 9 27 9 27 0 9 30 40 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 38 32 15 3 3 3 6 77 6 34
2019 CH-02 43 14 21 0 7 7 7 67 8 14
2019 CH-03 40 20 20 10 0 0 10 67 11 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 12 12 3 6 3 12 76 10 34
2019 CH-02 43 21 7 7 7 0 14 75 17 14
2019 CH-03 50 0 20 0 10 0 20 63 13 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 44 26 18 3 3 0 6 75 6 34
2019 CH-02 50 21 14 0 7 0 7 77 8 14
2019 CH-03 40 20 20 10 0 0 10 67 11 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 21 24 15 3 3 9 53 20 34
2019 CH-02 36 21 14 14 7 0 7 62 23 14
2019 CH-03 30 20 0 30 0 10 10 63 38 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 24 12 3 9 9 15 69 15 34
2019 CH-02 36 21 14 7 14 0 7 62 23 14
2019 CH-03 20 30 20 0 0 20 10 71 0 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 85 6 3 0 0 3 3 97 0 34
2019 CH-02 79 7 7 0 0 0 7 92 0 14
2019 CH-03 90 10 0 0 0 0 0 100 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 73 6 3 3 6 6 3 87 10 33
2019 CH-02 79 0 7 0 7 0 7 85 8 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 65 12 6 0 0 6 12 93 0 34
2019 CH-02 71 7 7 0 0 7 7 92 0 14
2019 CH-03 70 10 0 0 0 10 10 100 0 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 38 26 12 9 3 0 52 21 34
2019 CH-02 21 36 29 0 14 0 0 57 14 14
2019 CH-03 10 20 40 20 0 10 0 33 22 10
2018 CH 3 25 31 16 19 6 0 30 37 32
2018 CH-03 7 14 43 21 14 0 0 21 36 14
2017 CH 13 30 17 17 13 7 3 48 33 30
2017 CH-02 12 31 20 6 18 6 6 49 28 16

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 47 21 12 0 0 3 67 12 34
2019 CH-02 29 50 7 14 0 0 0 79 14 14
2019 CH-03 10 30 50 0 0 0 10 44 0 10
2018 CH 19 44 34 3 0 0 0 63 3 32
2018 CH-03 14 29 57 0 0 0 0 43 0 14
2017 CH 31 45 10 10 0 3 0 79 11 29
2017 CH-02 37 38 12 12 0 0 0 75 12 16
2014 CH 47 34 9 0 0 9 0 90 0 32
2014 CH-02 55 36 9 0 0 0 0 91 0 11
2014 CH-03 59 17 8 0 0 17 0 90 0 12
2011 CH 35 53 2 2 0 7 0 95 3 43
2011 CH-02 35 60 0 5 0 0 0 95 5 20
2011 CH-03 55 27 0 0 0 18 0 100 0 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 38 38 6 0 0 0 56 6 34
2019 CH-02 21 43 29 7 0 0 0 64 7 14
2019 CH-03 20 40 40 0 0 0 0 60 0 10
2018 CH 13 50 31 6 0 0 0 63 6 32
2018 CH-03 14 29 43 14 0 0 0 43 14 14
2017 CH 30 33 20 4 0 10 3 72 5 30
2017 CH-02 25 31 25 8 0 6 6 63 9 16
2014 CH 41 25 16 3 0 16 0 78 4 32
2014 CH-02 55 36 0 9 0 0 0 91 9 11
2014 CH-03 50 8 8 0 0 33 0 88 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 21 56 15 6 3 0 0 76 9 34
2019 CH-02 21 64 7 7 0 0 0 86 7 14
2019 CH-03 20 60 10 10 0 0 0 80 10 10
2018 CH 16 59 9 9 3 3 0 77 13 32
2018 CH-03 21 57 14 7 0 0 0 79 7 14
2017 CH 20 53 17 10 0 0 0 73 10 30
2017 CH-02 12 55 26 6 0 0 0 68 6 16
2014 CH 47 37 12 3 0 0 0 84 3 32
2014 CH-02 55 27 9 9 0 0 0 82 9 11
2014 CH-03 50 41 8 0 0 0 0 92 0 12
2011 CH 49 35 12 2 0 2 0 86 2 43
2011 CH-02 50 30 15 0 0 5 0 84 0 20
2011 CH-03 64 18 9 9 0 0 0 82 9 11

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 29 21 24 9 0 0 47 32 34
2019 CH-02 21 29 21 21 7 0 0 50 29 14
2019 CH-03 10 20 30 40 0 0 0 30 40 10
2018 CH 9 25 31 13 22 0 0 34 34 32
2018 CH-03 14 21 21 21 21 0 0 36 43 14
2017 CH 10 30 33 17 11 0 0 40 27 30
2017 CH-02 12 25 49 0 14 0 0 37 14 16
2014 CH 29 37 25 6 0 3 0 68 6 32
2014 CH-02 46 36 18 0 0 0 0 82 0 11
2014 CH-03 26 33 41 0 0 0 0 59 0 12
2011 CH 37 37 19 2 2 2 0 76 5 43
2011 CH-02 40 45 10 5 0 0 0 85 5 20
2011 CH-03 55 9 27 0 9 0 0 64 9 11

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 24 30 24 9 0 0 36 33 33
2019 CH-02 7 29 29 36 0 0 0 36 36 14
2018 CH 6 28 22 22 22 0 0 34 44 32
2018 CH-03 7 29 21 21 21 0 0 36 43 14
2017 CH 10 36 20 20 14 0 0 46 34 30
2017 CH-02 12 43 18 12 14 0 0 55 26 16
2014 CH 32 34 25 9 0 0 0 66 9 32
2014 CH-02 46 36 9 9 0 0 0 82 9 11
2014 CH-03 26 41 33 0 0 0 0 67 0 12
2011 CH 40 37 16 7 0 0 0 77 7 43
2011 CH-02 50 25 20 5 0 0 0 75 5 20
2011 CH-03 45 36 9 9 0 0 0 82 9 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 18 21 24 9 9 3 40 37 34
2019 CH-02 7 21 36 21 0 14 0 33 25 14
2019 CH-03 10 10 10 40 10 10 10 25 63 10
2018 CH 6 19 31 16 28 0 0 25 44 32
2018 CH-03 14 14 21 21 29 0 0 29 50 14
2017 CH 17 23 17 13 17 13 0 46 35 30
2017 CH-02 18 18 25 6 20 12 0 42 30 16
2014 CH 29 25 16 9 9 9 3 61 21 32
2014 CH-02 37 18 27 18 0 0 0 55 18 11
2014 CH-03 26 33 8 0 17 17 0 70 20 12
2011 CH 35 14 21 16 5 7 2 54 23 43
2011 CH-02 40 20 15 15 0 10 0 67 17 20
2011 CH-03 36 9 27 9 18 0 0 45 27 11
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CH 15 41 44 34
2019 CH-02 7 57 36 14
2019 CH-03 20 20 60 10
2018 CH 22 31 47 32
2018 CH-03 21 50 29 14
2017 CH 17 40 43 30
2017 CH-02 14 49 37 16
2014 CH 22 47 31 32
2014 CH-02 18 37 45 11
2014 CH-03 25 59 17 12
2011 CH 12 56 33 43
2011 CH-02 15 50 35 20
2011 CH-03 0 64 36 11
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 53 15 6 0 0 3 79 6 34
2019 CH-02 14 43 29 14 0 0 0 57 14 14
2019 CH-03 30 60 10 0 0 0 0 90 0 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 71 21 6 3 0 0 0 91 3 34
2019 CH-02 64 21 14 0 0 0 0 86 0 14
2019 CH-03 80 20 0 0 0 0 0 100 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 15 85 34
2018 CH 16 84 32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 24 76 34

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 3 6 38 15 3 24 12 14 27 34
2019 CH-02 7 7 57 7 0 7 14 18 9 14
2019 CH-03 0 0 20 10 10 40 20 0 50 10
2018 CH 3 9 28 13 0 38 9 24 24 32
2018 CH-03 0 7 14 21 0 36 21 17 50 14
2017 CH 7 3 24 10 0 52 3 23 23 29
2017 CH-02 6 6 31 0 0 51 6 29 0 16
2014 CH 13 6 16 6 6 40 13 40 26 32
2014 CH-02 18 9 18 0 18 18 18 43 28 11
2014 CH-03 9 0 17 8 0 50 17 26 25 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 24 29 15 3 12 0 47 20 34
2019 CH-02 7 29 29 21 0 14 0 42 25 14
2019 CH-03 40 30 10 10 10 0 0 70 20 10
2018 CH 16 19 31 16 0 19 0 42 19 32
2018 CH-03 21 29 7 21 0 21 0 64 27 14
2017 CH 10 17 30 7 3 33 0 41 15 30
2017 CH-02 12 20 37 0 0 31 0 47 0 16
2014 CH 19 12 31 0 3 34 0 48 5 32
2014 CH-02 37 9 27 0 9 18 0 56 11 11
2014 CH-03 9 8 33 0 0 50 0 34 0 12
2011 CH 19 35 19 9 2 14 2 64 14 43
2011 CH-02 30 30 15 15 5 0 5 63 21 20
2011 CH-03 0 45 9 9 0 36 0 71 14 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 15 85 34
2019 CH-03 0 100 10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 9 29 3 6 35 12 28 17 34
2019 CH-02 7 14 43 7 7 7 14 27 18 14
2019 CH-03 0 0 20 0 0 60 20 0 0 10
2018 CH 3 9 28 0 0 47 13 31 0 32
2018 CH-03 0 7 21 0 0 43 29 25 0 14
2017 CH 13 11 23 0 0 50 3 51 0 30
2017 CH-02 18 20 25 0 0 31 6 61 0 16
2014 CH 9 12 9 3 0 44 22 63 9 32
2014 CH-02 18 27 9 9 0 9 27 71 14 11
2014 CH-03 0 0 0 0 0 74 26 0 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 26 26 3 3 24 0 58 8 34
2019 CH-02 7 36 29 7 7 14 0 50 17 14
2019 CH-03 30 30 20 0 0 20 0 75 0 10
2018 CH 9 31 22 3 0 31 3 62 5 32
2018 CH-03 14 29 29 0 0 21 7 60 0 14
2017 CH 13 21 30 0 0 33 3 53 0 30
2017 CH-02 18 20 37 0 0 18 6 51 0 16
2014 CH 19 25 19 6 0 28 3 64 9 32
2014 CH-02 27 36 18 9 0 0 9 70 10 11
2014 CH-03 17 17 17 8 0 41 0 58 14 12
2011 CH 29 33 12 2 2 21 0 79 6 42
2011 CH-02 40 35 15 0 5 5 0 79 5 20
2011 CH-03 10 20 0 10 0 60 0 75 25 10
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 9 44 18 21 9 0 0 53 29 34
2019 CH-02 7 50 29 7 7 0 0 57 14 14
2019 CH-03 10 30 20 40 0 0 0 40 40 10
2018 CH 9 25 34 3 28 0 0 34 31 32
2018 CH-03 7 14 36 0 43 0 0 21 43 14
2017 CH 17 30 31 10 13 0 0 46 23 30
2017 CH-02 12 18 38 6 25 0 0 31 31 16

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 0 26 35 29 9 0 0 26 38 34
2019 CH-02 0 57 29 14 0 0 0 57 14 14
2019 CH-03 0 0 50 30 20 0 0 0 50 10
2018 CH 3 16 34 25 22 0 0 19 47 32
2018 CH-03 0 7 21 43 29 0 0 7 71 14
2017 CH 0 20 31 20 30 0 0 20 50 30
2017 CH-02 0 25 38 18 18 0 0 25 37 16

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 50 26 6 0 0 0 68 6 34
2019 CH-02 29 57 7 7 0 0 0 86 7 14
2019 CH-03 0 60 30 10 0 0 0 60 10 10
2018 CH 10 32 29 16 10 3 0 43 27 31
2018 CH-03 7 21 43 14 7 7 0 31 23 14
2017 CH 20 17 31 23 10 0 0 36 33 30
2017 CH-02 25 12 38 12 12 0 0 37 25 16

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 3 15 21 29 29 0 3 18 61 34
2019 CH-02 7 36 29 7 21 0 0 43 29 14
2019 CH-03 0 0 10 40 40 0 10 0 89 10
2018 CH 0 16 6 19 59 0 0 16 78 32
2018 CH-03 0 0 7 14 79 0 0 0 93 14
2017 CH 0 10 20 14 56 0 0 10 70 30
2017 CH-02 0 12 25 14 49 0 0 12 63 16

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 32 3 0 3 0 9 94 3 34
2019 CH-02 71 29 0 0 0 0 0 100 0 14
2019 CH-03 40 30 0 0 0 0 30 100 0 10
2018 CH 38 25 13 6 0 0 19 77 8 32
2018 CH-03 21 36 7 7 0 0 29 80 10 14
2017 CH 46 20 3 3 3 0 24 87 9 30
2017 CH-02 49 18 0 0 0 0 32 100 0 16

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 32 24 12 3 0 6 59 16 34
2019 CH-02 36 36 14 14 0 0 0 71 14 14
2019 CH-03 20 20 30 10 0 0 20 50 13 10
2018 CH 22 22 38 9 9 0 0 44 19 32
2018 CH-03 14 29 36 7 14 0 0 43 21 14
2017 CH 36 30 17 11 3 0 3 68 14 30
2017 CH-02 43 37 6 8 0 0 6 85 8 16

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 41 24 21 0 0 0 56 21 34
2019 CH-02 14 36 36 14 0 0 0 50 14 14
2019 CH-03 20 30 30 20 0 0 0 50 20 10
2018 CH 9 28 44 13 6 0 0 38 19 32
2018 CH-03 14 21 57 7 0 0 0 36 7 14
2017 CH 26 26 21 26 0 0 0 53 26 30
2017 CH-02 25 37 26 12 0 0 0 62 12 16

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 47 15 21 3 3 0 61 24 34
2019 CH-02 14 36 7 29 7 7 0 54 38 14
2019 CH-03 20 50 10 20 0 0 0 70 20 10
2018 CH 13 34 34 9 9 0 0 47 19 32
2018 CH-03 7 29 50 0 14 0 0 36 14 14
2017 CH 20 50 14 10 7 0 0 69 17 30
2017 CH-02 25 49 14 6 6 0 0 74 12 16

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 38 35 3 0 0 0 62 3 34
2019 CH-02 36 43 14 7 0 0 0 79 7 14
2019 CH-03 20 20 60 0 0 0 0 40 0 10
2018 CH 19 47 22 9 3 0 0 66 13 32
2018 CH-03 14 43 36 7 0 0 0 57 7 14
2017 CH 36 30 17 10 7 0 0 66 17 30
2017 CH-02 37 31 14 18 0 0 0 68 18 16

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 44 18 9 3 0 0 71 12 34
2019 CH-02 21 43 29 7 0 0 0 64 7 14
2019 CH-03 40 20 10 20 10 0 0 60 30 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 47 24 0 6 0 0 71 6 34
2019 CH-02 36 50 14 0 0 0 0 86 0 14
2019 CH-03 20 30 30 0 20 0 0 50 20 10
2018 CH 44 31 16 3 6 0 0 75 9 32
2018 CH-03 14 43 21 7 14 0 0 57 21 14
2017 CH 40 33 3 17 7 0 0 73 24 30
2017 CH-02 31 49 0 20 0 0 0 80 20 16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 24 18 12 9 3 3 59 22 34
2019 CH-02 43 21 7 14 14 0 0 64 29 14
2019 CH-03 30 20 20 20 0 10 0 56 22 10
2018 CH 53 22 16 9 0 0 0 75 9 32
2018 CH-03 36 36 21 7 0 0 0 71 7 14
2017 CH 43 26 20 7 3 0 0 69 11 30
2017 CH-02 31 31 25 8 6 0 0 62 14 16

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 59 15 9 3 6 0 9 81 10 34
2019 CH-02 64 21 7 0 7 0 0 86 7 14
2019 CH-03 70 0 0 10 0 0 20 88 13 10
2018 CH 69 6 6 9 3 0 6 80 13 32
2018 CH-03 57 7 14 14 0 0 7 69 15 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 62 15 9 0 12 3 0 79 12 34
2019 CH-02 57 21 14 0 7 0 0 79 7 14
2019 CH-03 70 10 0 0 10 10 0 89 11 10
2018 CH 66 22 3 3 0 3 3 93 3 32
2018 CH-03 79 7 0 7 0 7 0 92 8 14
2017 CH 66 13 7 4 3 0 7 85 8 30
2017 CH-02 62 18 6 8 0 0 6 85 8 16

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 35 21 9 0 0 0 71 9 34
2019 CH-02 43 29 29 0 0 0 0 71 0 14
2019 CH-03 30 30 10 30 0 0 0 60 30 10
2018 CH 47 31 13 9 0 0 0 78 9 32
2018 CH-03 57 14 14 14 0 0 0 71 14 14
2017 CH 40 23 17 11 7 0 3 65 18 30
2017 CH-02 31 25 31 8 6 0 0 55 14 16

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 56 18 12 12 3 0 0 74 15 34
2019 CH-02 57 29 7 7 0 0 0 86 7 14
2019 CH-03 60 10 0 30 0 0 0 70 30 10
2018 CH 38 38 19 3 3 0 0 75 6 32
2018 CH-03 43 21 29 7 0 0 0 64 7 14
2017 CH 60 10 13 3 7 0 7 74 11 30
2017 CH-02 55 12 18 0 8 0 6 72 8 16

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 50 21 6 0 0 0 24 92 0 34
2019 CH-02 57 21 0 0 0 0 21 100 0 14
2019 CH-03 40 20 10 0 0 0 30 86 0 10
2018 CH 53 16 3 0 0 0 28 96 0 32
2018 CH-03 43 21 7 0 0 0 29 90 0 14
2017 CH 53 13 0 4 0 3 26 94 6 30
2017 CH-02 55 12 0 8 0 6 18 90 10 16

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 62 29 3 0 0 0 6 97 0 34
2019 CH-02 71 29 0 0 0 0 0 100 0 14
2019 CH-03 50 20 10 0 0 0 20 88 0 10
2018 CH 72 19 0 3 0 0 6 97 3 32
2018 CH-03 64 21 0 7 0 0 7 92 8 14
2017 CH 66 13 7 3 0 0 10 88 4 30
2017 CH-02 68 18 8 6 0 0 0 86 6 16

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 65 24 3 0 3 0 6 94 3 34
2019 CH-02 71 21 0 0 7 0 0 93 7 14
2019 CH-03 40 40 0 0 0 0 20 100 0 10
2018 CH 53 13 16 9 6 0 3 68 16 32
2018 CH-03 50 21 14 7 0 0 7 77 8 14
2017 CH 60 13 10 11 0 0 7 78 11 30
2017 CH-02 43 18 12 20 0 0 6 66 21 16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 50 29 9 3 3 0 6 84 6 34
2019 CH-02 50 29 14 0 7 0 0 79 7 14
2019 CH-03 40 40 0 0 0 0 20 100 0 10
2018 CH 56 28 9 3 0 0 3 87 3 32
2018 CH-03 50 43 7 0 0 0 0 93 0 14
2017 CH 63 20 14 0 0 0 3 86 0 30
2017 CH-02 62 25 14 0 0 0 0 86 0 16

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 21 18 47 12 3 0 0 38 15 34
2019 CH-02 36 29 29 7 0 0 0 64 7 14
2019 CH-03 10 20 60 10 0 0 0 30 10 10
2018 CH 6 22 28 34 9 0 0 28 44 32
2018 CH-03 7 7 36 36 14 0 0 14 50 14
2017 CH 3 36 44 7 10 0 0 40 17 30
2017 CH-02 6 43 32 6 12 0 0 49 18 16

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 9 12 41 32 6 0 0 38 21 34
2019 CH-02 0 21 29 36 14 0 0 50 21 14
2019 CH-03 10 0 50 40 0 0 0 40 10 10
2018 CH 16 19 50 13 3 0 0 16 34 32
2018 CH-03 21 7 71 0 0 0 0 0 29 14
2017 CH 13 13 34 33 7 0 0 40 26 30
2017 CH-02 12 12 26 43 6 0 0 49 25 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 56 12 9 0 0 0 79 9 34
2019 CH-02 36 43 14 7 0 0 0 79 7 14
2019 CH-03 20 50 20 10 0 0 0 70 10 10
2018 CH 3 38 44 6 3 6 0 43 10 32
2018 CH-03 0 29 57 7 7 0 0 29 14 14
2017 CH 7 37 26 17 0 13 0 50 19 30
2017 CH-02 12 32 37 12 0 6 0 47 13 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 32 21 29 3 0 0 47 32 34
2019 CH-02 14 43 14 29 0 0 0 57 29 14
2019 CH-03 20 10 30 40 0 0 0 30 40 10
2018 CH 3 28 25 28 13 3 0 32 42 32
2018 CH-03 7 29 21 14 21 7 0 38 38 14
2017 CH 13 36 21 23 7 0 0 50 30 30
2017 CH-02 12 43 26 12 6 0 0 55 18 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 18 82 34
2019 CH-02 29 71 14
2019 CH-03 0 100 10
2014 CH-03 0 100 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 56 24 0 6 3 0 12 88 34
2019 CH-02 14 64 21 0 0 0 0 14 86 14
2019 CH-03 20 40 40 0 0 0 0 20 80 10
2018 CH 28 31 22 3 16 0 0 28 72 32
2018 CH-03 14 36 14 7 29 0 0 14 86 14
2017 CH 17 36 33 7 3 3 0 17 83 30
2017 CH-02 18 31 37 8 6 0 0 18 82 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 69 31 29
2019 CH-02 67 33 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 52 48 29
2019 CH-02 67 33 12
2018 CH 36 64 22
2018 CH-03 27 73 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 7 24 24 21 17 3 3 33 41 29
2019 CH-02 8 33 25 17 8 0 8 45 27 12
2018 CH 4 13 26 17 39 0 0 17 57 23
2018 CH-03 0 8 25 25 42 0 0 8 67 12
2017 CH 4 26 29 8 8 8 17 40 22 24
2017 CH-02 0 40 30 8 0 0 23 51 10 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 3 17 21 24 21 3 10 24 52 29
2019 CH-02 8 33 8 8 33 0 8 45 45 12
2018 CH 0 17 4 17 52 0 9 19 76 23
2018 CH-03 0 17 0 25 58 0 0 17 83 12
2017 CH 4 17 22 21 21 4 12 25 49 24
2017 CH-02 0 8 32 30 23 0 8 8 57 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 18 18 0 0 3 9 80 0 34
2019 CH-02 43 29 7 0 0 7 14 91 0 14
2019 CH-03 70 10 20 0 0 0 0 80 0 10
2018 CH 26 19 10 19 0 10 16 61 26 31
2018 CH-03 23 8 8 31 0 8 23 44 44 13
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