2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	37	5	11	3	81	15	1135
2019	3 to 10 years in the federal public service	20	45	6	20	9	65	29	1447
2019	11 to 20 years in the federal public service	19	44	7	19	10	64	29	3024
2019	More than 20 years in the federal public service	22	47	6	17	8	69	25	1601
2017	Less than 3 years in the federal public service	36	42	6	13	2	79	15	665
2017	3 to 10 years in the federal public service	15	44	7	20	14	59	34	2171
2017	11 to 20 years in the federal public service	14	42	8	21	14	57	35	2633
2017	More than 20 years in the federal public service	18	47	7	17	11	65	28	1610
2014	Less than 3 years in the federal public service	30	47	6	13	5	76	18	558
2014	3 to 10 years in the federal public service	18	43	8	20	11	61	31	3645
2014	11 to 20 years in the federal public service	16	45	8	20	11	62	31	2670
2014	More than 20 years in the federal public service	20	48	7	16	10	67	26	2261
2011	Less than 3 years in the federal public service	26	45	7	15	6	72	21	966
2011	3 to 10 years in the federal public service	15	44	7	22	12	59	34	4275
2011	11 to 20 years in the federal public service	17	49	5	19	10	65	29	2132
2011	More than 20 years in the federal public service	22	48	5	16	8	71	24	2634
2008	Less than 3 years in the federal public service	23	46	8	15	8	69	23	1437
2008	3 to 10 years in the federal public service	17	46	7	19	10	64	29	2984
2008	11 to 20 years in the federal public service	18	48	7	18	8	67	26	1947
2008	More than 20 years in the federal public service	25	49	6	14	7	74	21	2238

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	70	17	6	4	2	0	1	88	6	1127
2019	3 to 10 years in the federal public service	66	20	5	5	3	0	1	87	8	1442
2019	11 to 20 years in the federal public service	62	21	6	6	3	0	2	84	10	3015
2019	More than 20 years in the federal public service	65	19	5	7	3	0	2	85	9	1596
2017	Less than 3 years in the federal public service	74	16	5	3	1	0	0	90	5	664
2017	3 to 10 years in the federal public service	62	21	6	5	4	0	1	85	9	2171
2017	11 to 20 years in the federal public service	59	22	7	7	4	0	1	82	12	2634
2017	More than 20 years in the federal public service	61	21	7	6	4	1	1	83	10	1611
2014	Less than 3 years in the federal public service	75	15	5	4	1	0	0	90	5	558
2014	3 to 10 years in the federal public service	61	20	7	6	4	0	1	82	11	3642
2014	11 to 20 years in the federal public service	59	22	7	7	5	0	1	82	11	2671
2014	More than 20 years in the federal public service	60	22	6	5	4	0	2	84	10	2260
2011	Less than 3 years in the federal public service	73	16	3	4	2	0	1	90	6	968
2011	3 to 10 years in the federal public service	64	20	5	6	3	0	1	85	9	4269
2011	11 to 20 years in the federal public service	63	19	6	6	4	0	1	83	11	2130
2011	More than 20 years in the federal public service	67	18	5	5	3	0	1	86	8	2636
2008	Less than 3 years in the federal public service	72	17	4	4	3	0	0	89	7	1434
2008	3 to 10 years in the federal public service	64	19	6	6	3	0	1	84	10	2982
2008	11 to 20 years in the federal public service	65	19	6	5	3	0	2	85	9	1946
2008	More than 20 years in the federal public service	66	19	5	5	3	0	2	87	8	2239

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	52	30	6	8	3	82	12	1129
2019	3 to 10 years in the federal public service	27	34	9	18	12	60	30	1452
2019	11 to 20 years in the federal public service	25	35	10	18	12	60	30	3010
2019	More than 20 years in the federal public service	30	36	7	16	11	66	26	1599
2017	Less than 3 years in the federal public service	42	34	6	13	5	77	18	665
2017	3 to 10 years in the federal public service	22	33	11	20	15	55	35	2168
2017	11 to 20 years in the federal public service	23	33	10	18	16	56	34	2634
2017	More than 20 years in the federal public service	27	35	8	15	14	63	29	1606
2014	Less than 3 years in the federal public service	39	35	7	14	5	74	19	556
2014	3 to 10 years in the federal public service	26	32	10	18	15	57	33	3645
2014	11 to 20 years in the federal public service	25	36	9	16	14	61	30	2668
2014	More than 20 years in the federal public service	29	35	8	15	14	64	28	2260
2011	Less than 3 years in the federal public service	34	35	10	12	9	70	20	967
2011	3 to 10 years in the federal public service	23	34	11	16	15	58	31	4256
2011	11 to 20 years in the federal public service	27	34	10	15	14	61	29	2124
2011	More than 20 years in the federal public service	31	36	8	13	12	67	25	2621

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	38	11	13	5	0	71	18	1132
2019	3 to 10 years in the federal public service	15	35	15	22	13	0	50	35	1447
2019	11 to 20 years in the federal public service	14	36	14	22	14	0	50	36	3005
2019	More than 20 years in the federal public service	18	37	14	19	12	1	55	31	1594
2018	Less than 3 years in the federal public service	27	43	11	14	5	0	71	18	574
2018	3 to 10 years in the federal public service	11	40	12	22	14	0	51	37	1509
2018	11 to 20 years in the federal public service	10	40	12	23	15	0	50	38	2600
2018	More than 20 years in the federal public service	12	41	13	20	13	1	54	34	1515
2017	Less than 3 years in the federal public service	27	38	13	14	7	0	66	22	664
2017	3 to 10 years in the federal public service	10	29	13	24	23	0	39	47	2169
2017	11 to 20 years in the federal public service	9	31	12	25	22	0	41	47	2631
2017	More than 20 years in the federal public service	13	34	13	21	18	0	47	40	1612
2014	Less than 3 years in the federal public service	21	36	15	18	9	1	58	27	558
2014	3 to 10 years in the federal public service	10	31	13	26	19	0	41	45	3646
2014	11 to 20 years in the federal public service	11	32	13	23	21	0	44	43	2669
2014	More than 20 years in the federal public service	14	34	14	20	18	0	48	37	2260
2011	Less than 3 years in the federal public service	22	38	12	15	9	2	62	25	967
2011	3 to 10 years in the federal public service	12	37	15	20	15	0	49	36	4274
2011	11 to 20 years in the federal public service	14	38	13	20	14	0	53	34	2128
2011	More than 20 years in the federal public service	19	41	15	14	10	1	60	25	2634
2008	Less than 3 years in the federal public service	18	40	15	17	10	0	58	28	1437
2008	3 to 10 years in the federal public service	14	37	14	20	14	1	52	34	2987
2008	11 to 20 years in the federal public service	15	41	13	19	12	0	56	31	1948
2008	More than 20 years in the federal public service	18	42	14	15	10	1	60	25	2241

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	33	7	6	3	83	9	1128
2019	3 to 10 years in the federal public service	28	35	13	15	9	63	25	1447
2019	11 to 20 years in the federal public service	27	37	13	15	9	64	24	2994
2019	More than 20 years in the federal public service	32	38	11	11	8	70	19	1585
2017	Less than 3 years in the federal public service	46	36	7	7	4	82	10	664
2017	3 to 10 years in the federal public service	23	38	13	15	11	62	26	2160
2017	11 to 20 years in the federal public service	24	38	12	16	10	62	26	2620
2017	More than 20 years in the federal public service	30	40	9	12	8	70	20	1609
2014	Less than 3 years in the federal public service	42	36	10	8	3	78	12	558
2014	3 to 10 years in the federal public service	25	39	13	15	8	64	24	3641
2014	11 to 20 years in the federal public service	27	38	12	13	9	65	22	2669
2014	More than 20 years in the federal public service	34	38	11	11	6	72	17	2259

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	28	11	6	4	1	0	79	11	1131
2019	3 to 10 years in the federal public service	29	33	11	13	13	0	1	62	27	1445
2019	11 to 20 years in the federal public service	27	31	12	14	16	0	0	58	30	3006
2019	More than 20 years in the federal public service	29	34	13	13	11	0	0	63	24	1592
2018	Less than 3 years in the federal public service	44	33	13	6	3	0	1	78	9	573
2018	3 to 10 years in the federal public service	26	32	14	13	14	0	0	59	27	1504
2018	11 to 20 years in the federal public service	25	33	15	15	13	0	0	57	28	2597
2018	More than 20 years in the federal public service	29	33	14	13	10	0	0	63	23	1511
2017	Less than 3 years in the federal public service	40	32	13	7	6	1	1	74	13	664
2017	3 to 10 years in the federal public service	24	31	13	13	19	0	0	55	32	2167
2017	11 to 20 years in the federal public service	24	29	13	16	18	0	0	53	34	2631
2017	More than 20 years in the federal public service	27	33	13	12	14	0	0	60	27	1610
2014	Less than 3 years in the federal public service	39	32	13	9	6	1	1	72	15	557
2014	3 to 10 years in the federal public service	24	30	15	14	15	0	0	55	30	3644
2014	11 to 20 years in the federal public service	22	31	14	16	16	0	0	54	32	2673
2014	More than 20 years in the federal public service	25	33	14	14	13	0	1	59	27	2257
2011	Less than 3 years in the federal public service	38	35	14	6	5	1	1	75	11	967
2011	3 to 10 years in the federal public service	25	34	14	14	13	1	0	59	27	4275
2011	11 to 20 years in the federal public service	27	34	12	13	13	0	0	61	26	2126
2011	More than 20 years in the federal public service	31	35	12	11	10	0	1	67	21	2632

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	42	36	12	6	4	78	10	1134
2019	3 to 10 years in the federal public service	25	42	12	11	10	67	20	1449
2019	11 to 20 years in the federal public service	26	40	13	11	9	66	21	3024
2019	More than 20 years in the federal public service	32	36	13	10	9	68	19	1601
2018	Less than 3 years in the federal public service	36	44	11	6	3	80	9	569
2018	3 to 10 years in the federal public service	22	41	15	12	11	62	22	1498
2018	11 to 20 years in the federal public service	22	42	14	12	10	64	22	2580
2018	More than 20 years in the federal public service	27	41	12	11	9	68	20	1507
2017	Less than 3 years in the federal public service	40	42	8	7	3	82	10	665
2017	3 to 10 years in the federal public service	21	41	14	13	11	62	24	2169
2017	11 to 20 years in the federal public service	22	41	13	12	11	64	23	2634
2017	More than 20 years in the federal public service	26	41	12	10	10	68	20	1606
2014	Less than 3 years in the federal public service	42	38	12	4	4	80	8	558
2014	3 to 10 years in the federal public service	22	44	14	11	9	66	20	3646
2014	11 to 20 years in the federal public service	24	43	13	11	9	68	20	2671
2014	More than 20 years in the federal public service	27	41	12	11	9	68	20	2261
2011	Less than 3 years in the federal public service	39	39	11	7	3	79	10	966
2011	3 to 10 years in the federal public service	25	41	14	12	8	66	20	4270
2011	11 to 20 years in the federal public service	29	41	12	11	8	70	19	2130
2011	More than 20 years in the federal public service	34	39	11	8	7	74	15	2628
2008	Less than 3 years in the federal public service	34	43	13	7	3	77	10	1427
2008	3 to 10 years in the federal public service	27	43	13	11	6	70	17	2973
2008	11 to 20 years in the federal public service	32	41	11	8	7	73	15	1933
2008	More than 20 years in the federal public service	34	40	11	8	6	74	15	2226

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	34	15	9	4	1	0	71	13	1132
2019	3 to 10 years in the federal public service	18	32	16	18	16	0	0	50	34	1446
2019	11 to 20 years in the federal public service	16	31	15	19	18	0	0	48	37	3016
2019	More than 20 years in the federal public service	18	33	16	18	16	0	0	50	34	1600
2018	Less than 3 years in the federal public service	29	40	16	9	5	0	1	70	14	574
2018	3 to 10 years in the federal public service	14	30	18	18	20	0	0	44	38	1501
2018	11 to 20 years in the federal public service	14	27	17	20	22	0	0	41	42	2600
2018	More than 20 years in the federal public service	16	29	17	17	20	0	0	45	38	1507
2017	Less than 3 years in the federal public service	31	39	13	10	7	0	0	70	17	665
2017	3 to 10 years in the federal public service	12	30	15	19	23	0	0	42	42	2165
2017	11 to 20 years in the federal public service	12	27	17	21	22	0	0	39	44	2634
2017	More than 20 years in the federal public service	14	31	17	19	19	0	0	45	38	1607
2014	Less than 3 years in the federal public service	30	34	17	12	6	1	0	64	18	558
2014	3 to 10 years in the federal public service	13	29	18	19	20	0	0	43	39	3644
2014	11 to 20 years in the federal public service	13	29	16	20	21	0	0	42	41	2672
2014	More than 20 years in the federal public service	15	32	16	19	19	0	0	46	38	2261
2011	Less than 3 years in the federal public service	26	39	18	10	7	1	1	65	17	964
2011	3 to 10 years in the federal public service	12	32	17	19	19	0	0	44	39	4273
2011	11 to 20 years in the federal public service	14	32	17	18	19	0	0	46	37	2129
2011	More than 20 years in the federal public service	16	35	15	16	17	0	0	52	33	2634

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	40	11	8	3	78	11	1126
2019	3 to 10 years in the federal public service	22	39	16	15	8	61	23	1443
2019	11 to 20 years in the federal public service	20	39	16	16	9	59	25	3001
2019	More than 20 years in the federal public service	23	39	13	16	9	62	25	1591
2018	Less than 3 years in the federal public service	32	43	13	9	3	75	12	571
2018	3 to 10 years in the federal public service	17	39	17	15	11	57	26	1509
2018	11 to 20 years in the federal public service	18	36	17	18	12	54	29	2604
2018	More than 20 years in the federal public service	21	37	17	15	10	58	26	1510
2017	Less than 3 years in the federal public service	35	42	12	9	3	76	12	665
2017	3 to 10 years in the federal public service	16	39	17	17	11	55	27	2167
2017	11 to 20 years in the federal public service	17	37	17	18	12	53	30	2631
2017	More than 20 years in the federal public service	19	41	15	14	10	61	25	1608

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	37	9	4	3	0	84	7	1126
2019	3 to 10 years in the federal public service	28	39	13	11	9	0	67	20	1434
2019	11 to 20 years in the federal public service	27	39	15	10	8	0	66	19	2998
2019	More than 20 years in the federal public service	33	38	13	10	6	0	71	16	1590
2018	Less than 3 years in the federal public service	41	44	7	6	2	0	85	7	568
2018	3 to 10 years in the federal public service	27	41	14	10	8	0	68	18	1497
2018	11 to 20 years in the federal public service	27	41	14	10	7	0	68	18	2599
2018	More than 20 years in the federal public service	32	41	12	9	5	0	73	15	1507
2017	Less than 3 years in the federal public service	42	38	10	6	4	0	80	10	663
2017	3 to 10 years in the federal public service	23	38	15	12	11	1	62	23	2166
2017	11 to 20 years in the federal public service	23	39	15	12	11	1	63	23	2632
2017	More than 20 years in the federal public service	29	39	14	10	8	1	68	18	1606
2014	Less than 3 years in the federal public service	38	41	10	7	3	2	80	10	557
2014	3 to 10 years in the federal public service	24	39	16	11	9	1	63	21	3644
2014	11 to 20 years in the federal public service	26	37	16	11	9	1	64	20	2671
2014	More than 20 years in the federal public service	30	38	14	10	7	1	69	17	2260
2011	Less than 3 years in the federal public service	36	40	13	7	2	1	78	9	966
2011	3 to 10 years in the federal public service	22	40	17	11	10	1	62	21	4278
2011	11 to 20 years in the federal public service	26	42	13	10	7	1	69	17	2128
2011	More than 20 years in the federal public service	31	40	13	8	6	1	73	15	2636
2008	Less than 3 years in the federal public service	40	40	11	6	2	0	80	8	1430
2008	3 to 10 years in the federal public service	31	40	14	8	6	1	72	14	2983
2008	11 to 20 years in the federal public service	36	37	13	7	6	1	73	13	1949
2008	More than 20 years in the federal public service	36	38	13	6	6	1	75	12	2241

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	34	15	10	4	0	71	14	1130
2019	3 to 10 years in the federal public service	20	33	17	14	16	0	53	30	1440
2019	11 to 20 years in the federal public service	18	31	16	17	18	0	49	35	3006
2019	More than 20 years in the federal public service	21	30	16	17	16	0	51	33	1593
2018	Less than 3 years in the federal public service	28	43	16	9	3	0	72	13	566
2018	3 to 10 years in the federal public service	15	33	16	19	17	0	48	36	1497
2018	11 to 20 years in the federal public service	14	29	17	19	20	0	44	39	2588
2018	More than 20 years in the federal public service	19	32	14	16	19	0	50	36	1501
2017	Less than 3 years in the federal public service	32	38	15	7	7	1	71	15	665
2017	3 to 10 years in the federal public service	13	29	17	17	23	0	43	40	2168
2017	11 to 20 years in the federal public service	13	28	16	19	23	0	42	43	2636
2017	More than 20 years in the federal public service	16	30	16	17	21	0	46	38	1608

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	33	10	3	1	86	4	1130
2019	3 to 10 years in the federal public service	42	35	12	6	5	78	10	1436
2019	11 to 20 years in the federal public service	44	35	12	5	4	79	9	2990
2019	More than 20 years in the federal public service	51	32	9	4	3	83	8	1580
2018	Less than 3 years in the federal public service	49	36	11	3	1	85	4	563
2018	3 to 10 years in the federal public service	38	38	11	7	4	77	11	1489
2018	11 to 20 years in the federal public service	43	38	10	6	4	81	9	2581
2018	More than 20 years in the federal public service	50	33	9	4	4	83	8	1494
2017	Less than 3 years in the federal public service	54	33	8	4	1	87	5	660
2017	3 to 10 years in the federal public service	41	36	13	6	4	77	10	2163
2017	11 to 20 years in the federal public service	41	38	11	5	4	80	9	2621
2017	More than 20 years in the federal public service	50	32	9	5	3	82	8	1602
2014	Less than 3 years in the federal public service	65	27	5	2	1	92	3	558
2014	3 to 10 years in the federal public service	49	33	11	4	3	82	7	3644
2014	11 to 20 years in the federal public service	54	30	10	3	3	84	6	2668
2014	More than 20 years in the federal public service	56	28	9	3	3	84	7	2260
2011	Less than 3 years in the federal public service	56	32	8	2	1	89	3	967
2011	3 to 10 years in the federal public service	47	36	10	4	3	84	6	4275
2011	11 to 20 years in the federal public service	54	33	8	3	2	87	5	2133
2011	More than 20 years in the federal public service	59	29	8	3	2	87	5	2637

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	35	16	9	6	1	1	69	15	1130
2019	3 to 10 years in the federal public service	19	34	14	17	15	0	0	54	32	1446
2019	11 to 20 years in the federal public service	18	33	15	17	17	0	0	52	34	3005
2019	More than 20 years in the federal public service	22	36	13	16	13	0	0	58	29	1592
2018	Less than 3 years in the federal public service	26	39	16	12	6	0	0	66	18	566
2018	3 to 10 years in the federal public service	15	32	16	17	20	0	0	47	37	1495
2018	11 to 20 years in the federal public service	16	33	14	19	19	0	0	49	38	2587
2018	More than 20 years in the federal public service	19	34	14	17	16	0	0	54	33	1500
2017	Less than 3 years in the federal public service	28	34	15	13	8	1	1	64	21	660
2017	3 to 10 years in the federal public service	13	32	15	20	19	0	0	45	39	2160
2017	11 to 20 years in the federal public service	15	34	14	19	18	0	0	49	37	2622
2017	More than 20 years in the federal public service	18	36	13	16	16	0	0	54	33	1598
2014	Less than 3 years in the federal public service	19	37	19	13	9	1	1	58	23	558
2014	3 to 10 years in the federal public service	12	33	16	19	19	1	0	46	39	3647
2014	11 to 20 years in the federal public service	14	35	13	18	20	0	0	49	38	2673
2014	More than 20 years in the federal public service	16	35	14	17	17	0	0	51	35	2261
2011	Less than 3 years in the federal public service	24	35	20	10	8	1	2	60	19	966
2011	3 to 10 years in the federal public service	17	32	15	18	17	0	0	49	36	4268
2011	11 to 20 years in the federal public service	21	36	12	16	15	0	0	57	31	2127
2011	More than 20 years in the federal public service	25	37	12	13	13	0	0	62	26	2630

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	31	16	7	5	0	0	72	13	1133
2019	3 to 10 years in the federal public service	23	30	16	15	16	0	0	52	32	1447
2019	11 to 20 years in the federal public service	22	30	17	15	16	0	0	51	31	3013
2019	More than 20 years in the federal public service	24	30	18	15	13	0	0	54	28	1593
2018	Less than 3 years in the federal public service	30	40	14	10	5	0	0	70	16	567
2018	3 to 10 years in the federal public service	17	30	17	16	19	0	0	47	35	1485
2018	11 to 20 years in the federal public service	19	30	16	16	19	0	0	48	35	2571
2018	More than 20 years in the federal public service	21	31	17	15	16	0	0	52	31	1493
2017	Less than 3 years in the federal public service	35	29	18	11	6	1	1	64	17	661
2017	3 to 10 years in the federal public service	17	28	18	18	18	0	0	45	37	2160
2017	11 to 20 years in the federal public service	18	30	17	18	18	0	0	48	36	2623
2017	More than 20 years in the federal public service	20	32	17	15	16	0	0	52	31	1599
2014	Less than 3 years in the federal public service	28	37	16	12	5	1	0	66	17	558
2014	3 to 10 years in the federal public service	17	31	19	16	18	0	0	48	33	3647
2014	11 to 20 years in the federal public service	19	32	16	15	18	0	0	51	34	2669
2014	More than 20 years in the federal public service	20	31	16	16	16	0	0	51	32	2258

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	41	37	13	6	2	1	0	79	8	1124
2019	3 to 10 years in the federal public service	21	39	18	13	9	0	0	60	22	1428
2019	11 to 20 years in the federal public service	18	36	19	15	11	0	0	54	27	2969
2019	More than 20 years in the federal public service	22	36	17	15	10	0	0	58	25	1564
2018	Less than 3 years in the federal public service	34	39	14	10	3	0	0	73	13	565
2018	3 to 10 years in the federal public service	17	33	19	17	14	0	0	50	31	1495
2018	11 to 20 years in the federal public service	17	30	20	17	15	0	0	48	32	2585
2018	More than 20 years in the federal public service	21	30	19	16	14	0	0	51	30	1497
2017	Less than 3 years in the federal public service	38	36	13	8	4	1	1	75	12	659
2017	3 to 10 years in the federal public service	16	33	19	16	15	0	0	50	31	2160
2017	11 to 20 years in the federal public service	15	31	19	19	15	0	0	47	34	2622
2017	More than 20 years in the federal public service	20	32	18	17	13	0	0	52	30	1597
2014	Less than 3 years in the federal public service	34	40	13	8	3	1	0	76	11	558
2014	3 to 10 years in the federal public service	17	34	20	15	14	0	0	52	28	3643
2014	11 to 20 years in the federal public service	17	34	18	17	14	0	0	51	31	2670
2014	More than 20 years in the federal public service	20	34	18	15	13	0	0	54	29	2261
2011	Less than 3 years in the federal public service	41	37	13	5	2	2	1	80	7	966
2011	3 to 10 years in the federal public service	23	39	17	12	7	1	0	63	20	4261
2011	11 to 20 years in the federal public service	25	38	16	12	8	1	0	64	20	2126
2011	More than 20 years in the federal public service	29	38	15	10	7	0	0	68	17	2627

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	52	32	8	5	2	0	85	7	1135
2019	3 to 10 years in the federal public service	33	41	12	9	5	0	74	14	1450
2019	11 to 20 years in the federal public service	31	41	14	8	6	0	72	14	3018
2019	More than 20 years in the federal public service	37	38	13	7	6	0	74	13	1599
2018	Less than 3 years in the federal public service	46	38	10	4	2	0	84	6	566
2018	3 to 10 years in the federal public service	27	42	15	10	5	0	70	15	1496
2018	11 to 20 years in the federal public service	29	42	14	10	5	0	71	15	2596
2018	More than 20 years in the federal public service	33	41	13	7	6	0	73	13	1504
2017	Less than 3 years in the federal public service	48	37	9	3	2	1	85	5	659
2017	3 to 10 years in the federal public service	26	41	15	11	7	0	67	18	2164
2017	11 to 20 years in the federal public service	25	42	16	9	7	0	68	16	2621
2017	More than 20 years in the federal public service	32	39	14	8	7	0	70	16	1589
2014	Less than 3 years in the federal public service	54	32	10	3	1	0	86	4	558
2014	3 to 10 years in the federal public service	30	42	14	7	7	0	73	14	3645
2014	11 to 20 years in the federal public service	33	40	14	8	6	0	72	13	2673
2014	More than 20 years in the federal public service	35	38	13	8	6	0	73	14	2260
2011	Less than 3 years in the federal public service	49	37	8	4	1	0	87	5	965
2011	3 to 10 years in the federal public service	33	43	11	8	4	0	76	13	4274
2011	11 to 20 years in the federal public service	35	42	11	8	4	0	78	12	2132
2011	More than 20 years in the federal public service	42	40	9	6	4	0	82	10	2634
2008	Less than 3 years in the federal public service	43	43	8	4	2	0	86	6	1436
2008	3 to 10 years in the federal public service	34	46	10	7	3	0	80	10	2983
2008	11 to 20 years in the federal public service	40	42	8	5	5	0	82	10	1948
2008	More than 20 years in the federal public service	41	42	7	6	4	0	83	10	2242

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	62	27	8	1	1	0	0	90	2	1132
2019	3 to 10 years in the federal public service	38	33	18	5	4	0	1	72	9	1447
2019	11 to 20 years in the federal public service	31	34	19	8	6	0	1	67	14	2994
2019	More than 20 years in the federal public service	30	33	21	9	6	0	1	64	15	1584
2018	Less than 3 years in the federal public service	55	31	10	2	1	0	1	86	3	569
2018	3 to 10 years in the federal public service	39	32	16	7	4	0	1	72	11	1506
2018	11 to 20 years in the federal public service	30	35	19	10	5	0	1	66	15	2605
2018	More than 20 years in the federal public service	32	33	18	9	6	0	2	67	15	1510
2017	Less than 3 years in the federal public service	56	31	9	2	0	0	2	89	2	665
2017	3 to 10 years in the federal public service	38	35	16	6	3	0	2	75	9	2169
2017	11 to 20 years in the federal public service	33	35	18	8	5	0	2	69	13	2632
2017	More than 20 years in the federal public service	33	32	17	9	6	1	3	67	15	1614
2014	Less than 3 years in the federal public service	55	32	10	2	1	0	1	88	3	558
2014	3 to 10 years in the federal public service	36	34	18	6	5	0	1	71	11	3646
2014	11 to 20 years in the federal public service	26	34	22	10	6	0	2	62	15	2673
2014	More than 20 years in the federal public service	30	31	20	11	7	0	2	62	18	2261
2011	Less than 3 years in the federal public service	50	35	10	2	1	0	2	86	3	963
2011	3 to 10 years in the federal public service	35	37	17	6	3	0	2	73	10	4271
2011	11 to 20 years in the federal public service	29	33	20	9	6	0	2	64	15	2128
2011	More than 20 years in the federal public service	29	34	20	8	6	0	2	65	15	2630
2008	Less than 3 years in the federal public service	42	36	16	3	1	0	1	79	5	1433
2008	3 to 10 years in the federal public service	29	39	21	6	4	0	1	69	10	2986
2008	11 to 20 years in the federal public service	26	36	22	9	6	0	2	63	15	1947
2008	More than 20 years in the federal public service	26	37	21	9	5	0	1	64	14	2244

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	6	15	28	27	20	2	2	49	22	1129
2019	3 to 10 years in the federal public service	15	26	31	19	9	0	1	27	41	1449
2019	11 to 20 years in the federal public service	19	30	33	12	5	1	1	17	50	3022
2019	More than 20 years in the federal public service	18	35	31	11	4	0	1	15	53	1598
2018	Less than 3 years in the federal public service	7	16	28	26	19	1	2	46	24	562
2018	3 to 10 years in the federal public service	16	31	31	15	6	1	1	21	48	1495
2018	11 to 20 years in the federal public service	22	32	31	10	3	1	1	14	55	2597
2018	More than 20 years in the federal public service	20	33	31	11	3	0	1	14	54	1508
2017	Less than 3 years in the federal public service	6	16	32	22	16	4	5	42	23	665
2017	3 to 10 years in the federal public service	19	27	32	13	6	1	2	20	47	2161
2017	11 to 20 years in the federal public service	21	32	32	9	4	1	2	14	54	2623
2017	More than 20 years in the federal public service	22	31	31	10	3	1	2	14	55	1600
2014	Less than 3 years in the federal public service	7	17	33	23	13	3	4	39	26	557
2014	3 to 10 years in the federal public service	18	28	32	14	5	1	2	19	47	3644
2014	11 to 20 years in the federal public service	21	35	30	9	3	1	1	13	57	2670
2014	More than 20 years in the federal public service	20	35	32	8	3	1	2	12	56	2257
2011	Less than 3 years in the federal public service	6	18	30	23	17	2	4	42	26	962
2011	3 to 10 years in the federal public service	16	29	32	15	5	1	2	21	46	4264
2011	11 to 20 years in the federal public service	16	31	34	12	4	1	2	16	48	2126
2011	More than 20 years in the federal public service	18	32	32	11	4	0	2	16	51	2623
2008	Less than 3 years in the federal public service	6	19	34	24	13	2	2	38	26	1434
2008	3 to 10 years in the federal public service	12	27	35	17	6	1	1	24	40	2980
2008	11 to 20 years in the federal public service	14	29	37	14	4	0	1	19	44	1948
2008	More than 20 years in the federal public service	14	36	35	11	2	0	1	13	51	2234

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	6	12	19	27	30	5	2	60	19	1124
2019	3 to 10 years in the federal public service	19	25	26	18	11	1	1	29	44	1447
2019	11 to 20 years in the federal public service	26	27	28	12	5	1	1	17	55	3022
2019	More than 20 years in the federal public service	26	30	26	12	5	1	1	17	57	1592
2018	Less than 3 years in the federal public service	7	15	21	26	26	4	2	54	23	564
2018	3 to 10 years in the federal public service	25	26	25	15	7	1	1	22	52	1488
2018	11 to 20 years in the federal public service	30	30	24	11	4	1	1	15	61	2590
2018	More than 20 years in the federal public service	29	29	27	9	4	1	1	14	58	1504
2017	Less than 3 years in the federal public service	7	13	24	23	21	7	4	50	23	664
2017	3 to 10 years in the federal public service	25	26	26	13	6	2	2	20	54	2160
2017	11 to 20 years in the federal public service	29	29	26	9	4	1	1	14	59	2623
2017	More than 20 years in the federal public service	28	31	25	9	4	1	3	13	60	1599
2014	Less than 3 years in the federal public service	9	16	25	21	20	5	4	45	27	557
2014	3 to 10 years in the federal public service	24	27	27	13	6	2	2	20	52	3644
2014	11 to 20 years in the federal public service	28	30	26	10	4	1	1	15	59	2668
2014	More than 20 years in the federal public service	26	31	26	10	4	1	2	15	59	2256
2011	Less than 3 years in the federal public service	8	14	21	22	25	6	5	52	24	964
2011	3 to 10 years in the federal public service	20	26	27	16	8	2	2	25	47	4267
2011	11 to 20 years in the federal public service	20	28	28	14	6	2	1	21	50	2123
2011	More than 20 years in the federal public service	21	27	28	13	6	1	3	20	50	2630
2008	Less than 3 years in the federal public service	9	20	26	23	17	2	3	43	30	1434
2008	3 to 10 years in the federal public service	19	26	27	17	8	2	1	26	47	2977
2008	11 to 20 years in the federal public service	20	26	31	15	6	1	2	21	47	1941
2008	More than 20 years in the federal public service	20	28	32	13	5	1	2	18	49	2233

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	10	16	23	22	21	4	3	46	29	1130
2019	3 to 10 years in the federal public service	21	26	25	16	9	1	2	26	48	1446
2019	11 to 20 years in the federal public service	28	29	25	11	4	1	1	16	58	3015
2019	More than 20 years in the federal public service	29	28	25	11	4	1	2	15	59	1598
2018	Less than 3 years in the federal public service	9	17	27	17	20	6	3	42	29	565
2018	3 to 10 years in the federal public service	26	27	24	13	6	2	3	20	55	1485
2018	11 to 20 years in the federal public service	31	29	24	9	3	1	2	13	62	2591
2018	More than 20 years in the federal public service	31	29	24	10	4	1	2	14	61	1498
2017	Less than 3 years in the federal public service	9	14	27	21	16	6	6	43	27	660
2017	3 to 10 years in the federal public service	24	27	22	14	6	3	4	21	55	2164
2017	11 to 20 years in the federal public service	29	28	25	9	4	1	3	14	60	2629
2017	More than 20 years in the federal public service	32	27	23	10	4	1	3	14	62	1604
2014	Less than 3 years in the federal public service	11	18	24	21	15	5	5	40	33	555
2014	3 to 10 years in the federal public service	25	27	25	13	5	3	3	19	55	3639
2014	11 to 20 years in the federal public service	30	29	25	10	4	1	2	14	60	2667
2014	More than 20 years in the federal public service	31	28	25	9	4	1	2	13	61	2255
2011	Less than 3 years in the federal public service	9	18	25	20	18	5	6	42	30	963
2011	3 to 10 years in the federal public service	20	25	27	16	6	3	4	23	48	4261
2011	11 to 20 years in the federal public service	22	28	27	15	5	1	3	21	51	2120
2011	More than 20 years in the federal public service	22	27	27	14	5	1	3	20	51	2623
2008	Less than 3 years in the federal public service	12	17	30	22	13	3	4	37	31	1432
2008	3 to 10 years in the federal public service	18	25	27	17	6	2	3	25	46	2980
2008	11 to 20 years in the federal public service	20	25	29	16	5	1	3	22	47	1943
2008	More than 20 years in the federal public service	19	29	31	14	4	1	2	19	49	2233

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	2	5	15	33	38	3	4	76	8	1124
2019	3 to 10 years in the federal public service	7	13	27	31	18	1	3	51	21	1434
2019	11 to 20 years in the federal public service	12	18	30	26	10	1	3	37	32	2998
2019	More than 20 years in the federal public service	15	19	34	22	7	1	2	30	35	1594
2018	Less than 3 years in the federal public service	3	5	17	33	35	2	5	73	8	564
2018	3 to 10 years in the federal public service	9	14	28	31	13	2	3	46	25	1482
2018	11 to 20 years in the federal public service	15	17	32	24	8	1	4	33	33	2580
2018	More than 20 years in the federal public service	15	19	34	21	7	1	3	29	36	1499
2017	Less than 3 years in the federal public service	3	4	14	31	35	4	10	76	8	657
2017	3 to 10 years in the federal public service	11	14	26	28	13	1	7	45	27	2150
2017	11 to 20 years in the federal public service	14	19	29	23	8	2	5	33	35	2619
2017	More than 20 years in the federal public service	17	21	30	19	6	1	5	27	41	1591
2014	Less than 3 years in the federal public service	3	4	21	31	29	5	7	68	9	555
2014	3 to 10 years in the federal public service	12	15	28	26	12	2	5	41	29	3633
2014	11 to 20 years in the federal public service	19	21	28	20	7	1	4	28	42	2664
2014	More than 20 years in the federal public service	20	23	31	16	6	1	3	22	45	2251
2011	Less than 3 years in the federal public service	3	7	19	28	31	2	9	66	12	964
2011	3 to 10 years in the federal public service	10	14	27	28	13	1	6	45	26	4258
2011	11 to 20 years in the federal public service	13	19	30	23	9	1	4	34	34	2122
2011	More than 20 years in the federal public service	14	21	31	20	8	1	4	30	37	2618
2008	Less than 3 years in the federal public service	3	8	19	36	26	1	6	67	12	1432
2008	3 to 10 years in the federal public service	8	13	28	29	14	1	6	47	23	2974
2008	11 to 20 years in the federal public service	11	17	32	25	9	1	4	37	29	1943
2008	More than 20 years in the federal public service	12	21	34	24	6	0	3	31	34	2228

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	6	11	17	26	32	4	4	63	18	1126
2019	3 to 10 years in the federal public service	26	24	24	16	9	1	1	25	51	1446
2019	11 to 20 years in the federal public service	32	28	23	11	4	1	1	15	61	3020
2019	More than 20 years in the federal public service	32	27	25	11	4	0	1	15	60	1598
2018	Less than 3 years in the federal public service	9	12	24	23	25	3	4	52	22	565
2018	3 to 10 years in the federal public service	32	27	23	11	5	0	1	17	60	1491
2018	11 to 20 years in the federal public service	39	28	20	8	4	1	1	11	68	2596
2018	More than 20 years in the federal public service	36	29	23	7	4	0	1	11	65	1503
2017	Less than 3 years in the federal public service	8	13	22	24	22	5	6	52	24	658
2017	3 to 10 years in the federal public service	35	23	20	11	7	1	3	18	61	2162
2017	11 to 20 years in the federal public service	38	28	20	8	4	1	2	12	67	2626
2017	More than 20 years in the federal public service	39	26	22	7	4	1	2	11	66	1603
2014	Less than 3 years in the federal public service	10	16	22	22	19	4	5	46	29	554
2014	3 to 10 years in the federal public service	31	26	23	12	5	1	2	18	59	3643
2014	11 to 20 years in the federal public service	37	27	21	9	4	1	1	13	66	2668
2014	More than 20 years in the federal public service	35	30	21	7	4	1	2	11	67	2255
2011	Less than 3 years in the federal public service	10	13	25	21	21	4	6	46	26	961
2011	3 to 10 years in the federal public service	26	25	25	14	7	1	3	22	52	4268
2011	11 to 20 years in the federal public service	28	28	26	11	5	1	2	17	56	2127
2011	More than 20 years in the federal public service	26	29	26	11	5	1	3	16	57	2627
2008	Less than 3 years in the federal public service	10	15	23	26	21	2	4	50	26	1426
2008	3 to 10 years in the federal public service	19	25	27	17	9	1	3	27	45	2972
2008	11 to 20 years in the federal public service	23	27	30	13	5	0	2	19	51	1944
2008	More than 20 years in the federal public service	22	30	29	13	4	0	2	17	53	2234

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	8	11	19	22	28	9	3	56	22	1127
2019	3 to 10 years in the federal public service	17	23	26	18	12	2	2	31	42	1443
2019	11 to 20 years in the federal public service	21	23	28	19	7	1	2	26	45	3004
2019	More than 20 years in the federal public service	22	24	26	19	7	1	2	27	47	1587
2018	Less than 3 years in the federal public service	9	13	18	22	26	8	4	54	25	565
2018	3 to 10 years in the federal public service	22	23	24	19	8	2	2	28	46	1491
2018	11 to 20 years in the federal public service	25	24	26	16	6	1	2	23	50	2579
2018	More than 20 years in the federal public service	23	22	28	17	7	0	2	25	46	1495
2017	Less than 3 years in the federal public service	7	12	18	22	24	11	7	56	23	657
2017	3 to 10 years in the federal public service	21	19	26	18	9	2	4	29	43	2159
2017	11 to 20 years in the federal public service	21	22	27	18	8	1	3	27	45	2625
2017	More than 20 years in the federal public service	21	23	26	18	7	1	4	26	46	1603
2014	Less than 3 years in the federal public service	6	11	18	25	24	10	6	59	20	556
2014	3 to 10 years in the federal public service	16	19	26	21	11	3	4	35	37	3641
2014	11 to 20 years in the federal public service	17	21	28	20	9	2	3	30	40	2665
2014	More than 20 years in the federal public service	17	20	28	21	9	1	4	31	40	2257
2011	Less than 3 years in the federal public service	6	13	19	20	24	9	9	53	23	962
2011	3 to 10 years in the federal public service	16	21	25	20	11	2	4	34	39	4257
2011	11 to 20 years in the federal public service	17	21	26	20	10	2	4	31	41	2120
2011	More than 20 years in the federal public service	16	21	28	19	9	1	4	30	40	2620
2008	Less than 3 years in the federal public service	16	19	22	20	16	4	4	39	37	1434
2008	3 to 10 years in the federal public service	26	26	22	14	7	2	2	22	55	2979
2008	11 to 20 years in the federal public service	24	27	26	14	6	1	3	20	52	1945
2008	More than 20 years in the federal public service	21	26	27	16	7	1	3	23	49	2235

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	8	15	23	22	26	4	3	51	24	1128
2019	3 to 10 years in the federal public service	22	27	26	15	9	1	1	24	49	1447
2019	11 to 20 years in the federal public service	27	28	28	11	4	1	1	15	56	3009
2019	More than 20 years in the federal public service	26	28	28	11	5	1	2	16	56	1594
2018	Less than 3 years in the federal public service	9	15	25	21	23	4	4	47	26	563
2018	3 to 10 years in the federal public service	26	26	27	13	5	2	2	18	54	1490
2018	11 to 20 years in the federal public service	31	27	28	8	3	1	2	12	60	2596
2018	More than 20 years in the federal public service	28	29	28	9	4	1	1	13	59	1502
2017	Less than 3 years in the federal public service	8	15	25	20	19	7	7	45	26	662
2017	3 to 10 years in the federal public service	26	24	28	11	5	2	3	18	53	2163
2017	11 to 20 years in the federal public service	28	26	29	9	4	2	3	13	57	2623
2017	More than 20 years in the federal public service	26	28	28	9	4	2	3	14	57	1600
2014	Less than 3 years in the federal public service	12	15	26	19	16	6	6	39	31	556
2014	3 to 10 years in the federal public service	23	25	29	12	5	2	3	18	51	3642
2014	11 to 20 years in the federal public service	28	28	28	10	4	1	1	14	57	2668
2014	More than 20 years in the federal public service	28	26	28	9	4	1	3	14	57	2255

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	13	20	30	18	15	2	2	34	35	1131
2019	3 to 10 years in the federal public service	25	26	28	13	7	0	0	19	52	1450
2019	11 to 20 years in the federal public service	26	28	29	11	4	0	1	16	55	3024
2019	More than 20 years in the federal public service	22	26	32	14	5	0	1	19	49	1598

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	15	6	3	3	1	6	88	6	1133
2019	3 to 10 years in the federal public service	67	16	6	4	4	0	4	86	8	1447
2019	11 to 20 years in the federal public service	67	15	7	4	3	0	4	85	7	3017
2019	More than 20 years in the federal public service	67	14	7	3	3	0	5	86	6	1600
2017	Less than 3 years in the federal public service	64	15	6	2	3	2	8	89	5	664
2017	3 to 10 years in the federal public service	64	15	8	4	3	1	5	84	8	2171
2017	11 to 20 years in the federal public service	64	16	8	4	4	0	4	84	8	2629
2017	More than 20 years in the federal public service	64	15	9	3	3	1	6	84	7	1613
2014	Less than 3 years in the federal public service	69	14	5	3	3	0	6	88	6	559
2014	3 to 10 years in the federal public service	66	16	6	3	4	1	4	86	7	3644
2014	11 to 20 years in the federal public service	65	16	6	4	4	0	4	86	9	2670
2014	More than 20 years in the federal public service	67	14	6	2	3	0	7	87	6	2260
2011	Less than 3 years in the federal public service	65	16	5	4	4	1	5	87	8	966
2011	3 to 10 years in the federal public service	65	15	7	4	4	1	4	85	8	4262
2011	11 to 20 years in the federal public service	64	15	7	4	4	1	6	84	8	2123
2011	More than 20 years in the federal public service	66	14	7	3	3	1	6	86	6	2629
2008	Less than 3 years in the federal public service	61	13	5	4	5	1	11	84	10	1438
2008	3 to 10 years in the federal public service	61	12	6	5	5	1	10	82	11	2987
2008	11 to 20 years in the federal public service	62	12	6	4	5	1	11	84	9	1949
2008	More than 20 years in the federal public service	64	13	6	3	3	1	11	86	7	2244

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	35	27	14	7	5	6	5	70	14	1129
2019	3 to 10 years in the federal public service	18	28	19	15	15	3	2	48	32	1445
2019	11 to 20 years in the federal public service	17	28	18	16	15	3	2	48	32	3008
2019	More than 20 years in the federal public service	21	28	16	15	15	2	1	52	31	1596
2018	Less than 3 years in the federal public service	24	33	15	10	5	7	5	65	17	569
2018	3 to 10 years in the federal public service	13	28	23	15	17	4	2	43	33	1498
2018	11 to 20 years in the federal public service	11	30	20	16	18	2	1	43	36	2589
2018	More than 20 years in the federal public service	16	31	19	15	15	2	1	49	31	1506
2017	Less than 3 years in the federal public service	26	29	13	9	8	9	6	65	20	663
2017	3 to 10 years in the federal public service	15	27	17	16	18	3	3	45	37	2170
2017	11 to 20 years in the federal public service	16	26	19	16	19	3	2	44	36	2627
2017	More than 20 years in the federal public service	16	31	18	16	15	2	3	49	32	1611
2014	Less than 3 years in the federal public service	32	28	15	6	5	8	4	69	14	558
2014	3 to 10 years in the federal public service	22	29	18	13	12	4	3	54	27	3647
2014	11 to 20 years in the federal public service	21	31	16	15	13	2	2	54	29	2672
2014	More than 20 years in the federal public service	23	31	17	12	12	2	2	57	25	2260

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	27	9	9	5	0	0	77	14	1133
2019	3 to 10 years in the federal public service	31	29	12	14	13	0	0	60	27	1444
2019	11 to 20 years in the federal public service	31	28	12	15	14	1	0	60	28	3008
2019	More than 20 years in the federal public service	35	29	11	13	12	0	0	64	25	1596
2018	Less than 3 years in the federal public service	40	33	11	11	5	1	0	73	16	568
2018	3 to 10 years in the federal public service	25	32	13	15	15	0	0	57	30	1496
2018	11 to 20 years in the federal public service	26	29	13	16	16	0	0	56	31	2581
2018	More than 20 years in the federal public service	30	29	12	14	14	1	0	59	29	1500
2017	Less than 3 years in the federal public service	38	29	10	13	7	2	0	68	21	661
2017	3 to 10 years in the federal public service	26	28	13	15	17	1	0	55	32	2169
2017	11 to 20 years in the federal public service	26	29	12	15	16	1	0	56	32	2625
2017	More than 20 years in the federal public service	31	29	11	14	13	1	1	61	28	1609
2014	Less than 3 years in the federal public service	42	29	9	11	7	1	0	73	18	558
2014	3 to 10 years in the federal public service	31	30	13	13	12	1	0	61	25	3646
2014	11 to 20 years in the federal public service	33	28	11	14	13	1	0	62	27	2671
2014	More than 20 years in the federal public service	36	30	9	12	12	1	0	67	24	2259

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	52	30	8	6	3	0	83	9	1127
2019	3 to 10 years in the federal public service	32	37	11	12	7	0	69	19	1445
2019	11 to 20 years in the federal public service	32	37	11	12	7	0	69	19	3012
2019	More than 20 years in the federal public service	37	35	10	10	7	0	73	17	1599
2018	Less than 3 years in the federal public service	42	39	12	5	2	0	81	7	566
2018	3 to 10 years in the federal public service	27	40	14	11	8	0	67	19	1497
2018	11 to 20 years in the federal public service	29	39	13	11	7	0	68	19	2576
2018	More than 20 years in the federal public service	31	39	11	11	7	0	70	18	1506
2017	Less than 3 years in the federal public service	36	39	11	9	3	1	76	13	665
2017	3 to 10 years in the federal public service	24	41	14	13	8	0	65	21	2167
2017	11 to 20 years in the federal public service	25	39	14	13	9	0	64	22	2635
2017	More than 20 years in the federal public service	27	41	12	12	8	0	68	20	1603
2014	Less than 3 years in the federal public service	42	38	8	9	3	0	80	12	558
2014	3 to 10 years in the federal public service	27	43	14	10	6	0	70	16	3640
2014	11 to 20 years in the federal public service	29	42	12	10	6	0	72	16	2671
2014	More than 20 years in the federal public service	32	42	10	10	6	0	74	17	2258

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	32	13	5	3	1	1	79	8	1130
2019	3 to 10 years in the federal public service	29	39	17	8	6	1	0	68	15	1448
2019	11 to 20 years in the federal public service	29	40	16	8	6	1	0	69	14	3014
2019	More than 20 years in the federal public service	30	40	16	7	6	1	0	71	13	1600
2018	Less than 3 years in the federal public service	35	40	16	5	1	2	0	77	7	566
2018	3 to 10 years in the federal public service	23	43	20	8	6	1	0	66	15	1497
2018	11 to 20 years in the federal public service	25	41	18	8	6	1	0	67	15	2587
2018	More than 20 years in the federal public service	26	42	17	8	6	1	0	69	14	1500

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	39	26	16	7	3	1	6	71	11	1134
2019	3 to 10 years in the federal public service	33	27	18	8	9	1	4	63	18	1450
2019	11 to 20 years in the federal public service	35	29	19	7	7	1	3	66	15	3022
2019	More than 20 years in the federal public service	38	27	18	6	6	1	4	69	12	1599

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	29	13	8	6	1	1	73	14	1134
2019	3 to 10 years in the federal public service	31	31	14	13	10	0	0	63	23	1445
2019	11 to 20 years in the federal public service	29	31	16	12	11	0	0	60	24	3022
2019	More than 20 years in the federal public service	33	28	17	11	10	0	1	62	21	1598
2018	Less than 3 years in the federal public service	39	33	13	11	4	1	0	72	15	567
2018	3 to 10 years in the federal public service	26	34	15	12	12	0	0	60	25	1497
2018	11 to 20 years in the federal public service	27	33	15	13	12	0	0	60	25	2578
2018	More than 20 years in the federal public service	26	34	15	13	10	0	0	61	24	1486
2017	Less than 3 years in the federal public service	38	34	12	8	6	2	0	73	15	665
2017	3 to 10 years in the federal public service	25	34	14	14	13	1	0	59	26	2171
2017	11 to 20 years in the federal public service	25	34	15	14	12	0	0	60	26	2634
2017	More than 20 years in the federal public service	26	37	14	12	10	0	0	63	23	1612
2014	Less than 3 years in the federal public service	44	30	13	7	5	1	0	75	12	559
2014	3 to 10 years in the federal public service	26	36	14	12	10	1	0	63	23	3643
2014	11 to 20 years in the federal public service	28	33	15	13	11	0	0	61	24	2672
2014	More than 20 years in the federal public service	29	34	14	11	10	0	0	64	22	2260
2011	Less than 3 years in the federal public service	33	38	12	9	5	1	1	73	15	966
2011	3 to 10 years in the federal public service	23	33	13	16	14	1	0	57	29	4270
2011	11 to 20 years in the federal public service	25	35	13	14	12	0	0	60	27	2130
2011	More than 20 years in the federal public service	29	33	15	12	11	0	0	62	23	2633
2008	Less than 3 years in the federal public service	30	35	13	12	9	0	1	65	22	1438
2008	3 to 10 years in the federal public service	22	33	14	16	14	1	1	56	30	2982
2008	11 to 20 years in the federal public service	23	32	17	15	12	1	0	56	28	1948
2008	More than 20 years in the federal public service	24	35	15	13	12	1	1	60	26	2245

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	52	27	9	5	3	2	1	82	9	1128
2019	3 to 10 years in the federal public service	37	28	15	9	8	2	1	67	18	1442
2019	11 to 20 years in the federal public service	33	31	15	10	10	1	0	65	20	3015
2019	More than 20 years in the federal public service	36	28	16	9	9	2	1	65	19	1590
2018	Less than 3 years in the federal public service	47	32	10	5	3	2	1	81	8	565
2018	3 to 10 years in the federal public service	33	30	14	11	11	1	0	64	22	1495
2018	11 to 20 years in the federal public service	32	30	14	11	11	1	0	63	22	2570
2018	More than 20 years in the federal public service	31	31	16	11	9	1	0	63	21	1485
2017	Less than 3 years in the federal public service	45	31	10	4	4	4	2	80	9	664
2017	3 to 10 years in the federal public service	30	31	16	11	10	2	0	62	22	2167
2017	11 to 20 years in the federal public service	29	31	15	12	11	1	1	61	23	2629
2017	More than 20 years in the federal public service	29	33	16	11	9	2	1	64	20	1609
2014	Less than 3 years in the federal public service	48	30	11	5	3	2	1	80	9	559
2014	3 to 10 years in the federal public service	31	32	15	10	9	2	1	65	20	3646
2014	11 to 20 years in the federal public service	31	31	15	11	10	2	1	63	22	2670
2014	More than 20 years in the federal public service	31	33	15	9	9	2	1	66	19	2261
2011	Less than 3 years in the federal public service	44	32	12	5	4	2	1	79	9	967
2011	3 to 10 years in the federal public service	29	31	15	11	11	2	0	61	23	4273
2011	11 to 20 years in the federal public service	30	31	15	11	11	1	0	62	23	2127
2011	More than 20 years in the federal public service	33	31	14	10	9	2	1	66	19	2630
2008	Less than 3 years in the federal public service	37	34	12	9	4	4	0	74	14	1438
2008	3 to 10 years in the federal public service	28	28	15	12	12	4	1	60	25	2984
2008	11 to 20 years in the federal public service	30	29	16	11	10	2	0	61	22	1949
2008	More than 20 years in the federal public service	32	30	14	11	10	3	0	64	22	2244

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	28	10	6	4	1	2	79	10	1123
2019	3 to 10 years in the federal public service	34	31	14	11	9	0	1	66	20	1444
2019	11 to 20 years in the federal public service	31	32	15	12	10	0	0	64	22	3004
2019	More than 20 years in the federal public service	32	31	14	14	8	0	0	64	22	1587
2018	Less than 3 years in the federal public service	43	31	12	9	3	0	1	76	12	567
2018	3 to 10 years in the federal public service	29	34	13	12	11	0	0	64	24	1489
2018	11 to 20 years in the federal public service	29	33	14	13	11	0	0	62	24	2561
2018	More than 20 years in the federal public service	28	34	14	12	10	0	0	63	23	1483
2017	Less than 3 years in the federal public service	44	30	12	7	4	2	1	76	12	664
2017	3 to 10 years in the federal public service	28	33	13	13	12	0	0	62	25	2166
2017	11 to 20 years in the federal public service	29	33	13	13	12	1	1	62	25	2628
2017	More than 20 years in the federal public service	28	35	13	13	10	1	0	63	24	1610
2014	Less than 3 years in the federal public service	45	30	10	8	5	1	1	77	13	559
2014	3 to 10 years in the federal public service	29	35	14	11	10	0	0	64	21	3645
2014	11 to 20 years in the federal public service	29	33	13	13	10	1	0	63	23	2670
2014	More than 20 years in the federal public service	30	35	13	13	9	0	0	65	22	2261
2011	Less than 3 years in the federal public service	39	35	12	7	4	1	0	76	12	963
2011	3 to 10 years in the federal public service	26	34	14	14	11	1	0	61	25	4269
2011	11 to 20 years in the federal public service	27	35	12	13	12	1	0	63	25	2123
2011	More than 20 years in the federal public service	31	35	11	11	11	0	0	67	22	2629
2008	Less than 3 years in the federal public service	35	33	15	10	6	1	0	69	17	1438
2008	3 to 10 years in the federal public service	26	32	14	14	13	1	1	59	27	2983
2008	11 to 20 years in the federal public service	28	33	13	13	12	1	0	61	26	1945
2008	More than 20 years in the federal public service	29	35	11	12	11	1	1	65	23	2242

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	76	13	4	2	2	1	2	92	4	1127
2019	3 to 10 years in the federal public service	74	13	4	2	4	0	2	90	6	1444
2019	11 to 20 years in the federal public service	75	12	5	2	2	0	3	91	4	3003
2019	More than 20 years in the federal public service	76	11	6	2	1	0	4	90	3	1589
2017	Less than 3 years in the federal public service	72	15	4	2	2	2	3	92	5	664
2017	3 to 10 years in the federal public service	73	13	5	2	3	0	3	90	5	2168
2017	11 to 20 years in the federal public service	71	14	6	3	3	0	3	88	6	2631
2017	More than 20 years in the federal public service	73	13	6	2	2	1	4	90	4	1608
2014	Less than 3 years in the federal public service	76	12	3	2	2	1	4	92	5	559
2014	3 to 10 years in the federal public service	75	12	5	2	3	0	3	90	4	3642
2014	11 to 20 years in the federal public service	73	12	5	2	3	0	4	89	5	2669
2014	More than 20 years in the federal public service	72	13	5	2	2	0	6	91	4	2260
2011	Less than 3 years in the federal public service	76	12	3	3	2	1	2	91	5	967
2011	3 to 10 years in the federal public service	72	12	6	2	4	1	4	88	6	4269
2011	11 to 20 years in the federal public service	70	12	7	2	3	0	5	87	6	2120
2011	More than 20 years in the federal public service	72	12	5	2	2	1	6	90	4	2628
2008	Less than 3 years in the federal public service	77	10	3	2	3	0	4	91	5	1437
2008	3 to 10 years in the federal public service	72	9	4	3	3	1	7	88	7	2983
2008	11 to 20 years in the federal public service	72	8	5	2	3	1	9	88	6	1946
2008	More than 20 years in the federal public service	74	9	3	2	3	1	8	91	5	2243

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	55	19	9	3	4	3	8	82	8	1132
2019	3 to 10 years in the federal public service	39	18	12	7	14	2	8	63	24	1449
2019	11 to 20 years in the federal public service	38	22	10	8	14	1	8	65	24	3020
2019	More than 20 years in the federal public service	44	20	11	7	11	1	7	69	19	1597
2017	Less than 3 years in the federal public service	38	22	9	5	6	6	14	76	13	660
2017	3 to 10 years in the federal public service	30	20	11	7	18	3	11	58	30	2169
2017	11 to 20 years in the federal public service	34	22	10	9	16	2	8	62	27	2631
2017	More than 20 years in the federal public service	35	26	11	6	13	2	8	67	21	1611
2014	Less than 3 years in the federal public service	43	18	11	5	6	5	12	75	13	559
2014	3 to 10 years in the federal public service	33	21	10	7	15	4	10	63	25	3646
2014	11 to 20 years in the federal public service	37	23	9	6	15	2	8	66	23	2673
2014	More than 20 years in the federal public service	37	24	10	7	10	2	8	69	20	2260
2011	Less than 3 years in the federal public service	36	23	14	7	7	4	9	68	16	964
2011	3 to 10 years in the federal public service	29	24	11	10	19	2	6	57	31	4273
2011	11 to 20 years in the federal public service	33	27	9	8	15	2	5	65	26	2132
2011	More than 20 years in the federal public service	38	26	9	8	13	1	4	69	22	2633

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	58	23	10	2	4	2	1	83	6	1133
2019	3 to 10 years in the federal public service	46	25	13	7	8	2	0	72	14	1448
2019	11 to 20 years in the federal public service	45	26	13	7	8	2	0	71	15	3022
2019	More than 20 years in the federal public service	46	25	13	6	9	1	0	72	15	1598
2018	Less than 3 years in the federal public service	54	26	12	4	3	2	0	81	7	564
2018	3 to 10 years in the federal public service	38	31	13	7	10	1	0	70	17	1493
2018	11 to 20 years in the federal public service	40	29	13	7	11	1	0	69	18	2568
2018	More than 20 years in the federal public service	38	30	13	8	9	1	0	69	17	1486
2017	Less than 3 years in the federal public service	49	26	13	4	5	3	1	77	10	659
2017	3 to 10 years in the federal public service	39	28	14	8	10	1	0	68	18	2167
2017	11 to 20 years in the federal public service	39	27	14	8	11	1	0	67	19	2630
2017	More than 20 years in the federal public service	39	29	14	7	9	2	0	70	16	1610

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	54	26	10	5	3	1	0	81	9	1134
2019	3 to 10 years in the federal public service	36	31	12	11	10	0	0	67	21	1447
2019	11 to 20 years in the federal public service	36	29	14	10	10	0	0	66	20	3020
2019	More than 20 years in the federal public service	39	28	14	9	9	0	0	67	19	1599
2018	Less than 3 years in the federal public service	50	29	9	7	4	1	0	79	11	566
2018	3 to 10 years in the federal public service	33	30	12	12	12	0	0	64	24	1495
2018	11 to 20 years in the federal public service	33	28	16	10	12	0	0	62	22	2576
2018	More than 20 years in the federal public service	34	27	16	11	11	0	0	61	23	1487
2017	Less than 3 years in the federal public service	49	29	10	6	4	1	1	79	11	662
2017	3 to 10 years in the federal public service	34	29	15	10	12	0	0	62	22	2170
2017	11 to 20 years in the federal public service	35	27	14	12	12	0	0	62	24	2624
2017	More than 20 years in the federal public service	36	30	13	10	10	0	0	66	20	1604
2014	Less than 3 years in the federal public service	48	31	8	7	5	1	0	80	12	559
2014	3 to 10 years in the federal public service	35	30	15	10	10	1	0	65	20	3644
2014	11 to 20 years in the federal public service	36	27	15	10	11	0	0	64	21	2669
2014	More than 20 years in the federal public service	37	30	14	9	10	0	0	68	19	2255

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	10	54	20	8	7	0	0	64	16	10
2019	3 to 10 years in the federal public service	19	37	18	18	4	2	1	59	23	142
2019	11 to 20 years in the federal public service	18	47	13	14	7	0	0	66	21	711
2019	More than 20 years in the federal public service	23	46	10	14	5	0	1	70	19	492

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	48	29	9	5	3	7	0	83	8	1135
2019	3 to 10 years in the federal public service	20	29	18	12	15	6	0	52	29	1450
2019	11 to 20 years in the federal public service	13	27	20	15	19	5	0	42	36	3016
2019	More than 20 years in the federal public service	16	26	19	16	18	5	0	45	35	1596
2018	Less than 3 years in the federal public service	37	34	14	7	2	6	1	76	10	572
2018	3 to 10 years in the federal public service	15	27	20	15	18	4	0	44	35	1505
2018	11 to 20 years in the federal public service	11	24	19	18	24	4	0	37	43	2603
2018	More than 20 years in the federal public service	13	25	22	16	19	5	0	40	37	1514
2017	Less than 3 years in the federal public service	35	31	14	7	4	9	0	73	12	665
2017	3 to 10 years in the federal public service	12	25	19	15	22	7	1	40	39	2170
2017	11 to 20 years in the federal public service	10	23	20	18	23	5	0	36	44	2632
2017	More than 20 years in the federal public service	12	25	19	16	21	6	0	40	40	1612
2014	Less than 3 years in the federal public service	38	29	13	6	6	8	1	73	14	559
2014	3 to 10 years in the federal public service	14	27	18	15	19	7	0	44	37	3642
2014	11 to 20 years in the federal public service	13	26	19	16	21	5	0	41	38	2672
2014	More than 20 years in the federal public service	14	25	20	14	18	7	0	43	35	2259
2011	Less than 3 years in the federal public service	29	31	18	8	6	8	1	66	15	966
2011	3 to 10 years in the federal public service	14	25	19	16	19	6	0	42	38	4264
2011	11 to 20 years in the federal public service	13	26	19	15	20	6	0	42	38	2132
2011	More than 20 years in the federal public service	16	26	21	13	16	7	0	46	32	2625

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	45	30	11	6	4	4	0	78	10	1130
2019	3 to 10 years in the federal public service	16	28	17	16	21	2	0	45	38	1448
2019	11 to 20 years in the federal public service	10	23	18	21	26	2	0	34	47	3011
2019	More than 20 years in the federal public service	13	24	19	20	23	1	0	37	43	1595
2018	Less than 3 years in the federal public service	37	30	15	9	4	4	0	70	14	570
2018	3 to 10 years in the federal public service	12	23	17	19	27	1	0	36	47	1505
2018	11 to 20 years in the federal public service	8	20	16	22	32	1	0	29	55	2598
2018	More than 20 years in the federal public service	9	21	19	22	27	1	0	31	50	1508
2017	Less than 3 years in the federal public service	32	31	13	11	7	5	0	68	19	665
2017	3 to 10 years in the federal public service	9	22	16	20	31	2	0	32	52	2170
2017	11 to 20 years in the federal public service	7	19	18	23	32	1	0	26	56	2632
2017	More than 20 years in the federal public service	10	21	16	21	30	2	0	31	52	1611
2014	Less than 3 years in the federal public service	33	26	17	10	9	4	1	62	20	559
2014	3 to 10 years in the federal public service	10	22	19	21	26	2	0	33	48	3643
2014	11 to 20 years in the federal public service	8	22	18	21	29	1	0	31	50	2673
2014	More than 20 years in the federal public service	11	22	18	22	25	2	0	34	48	2260
2011	Less than 3 years in the federal public service	29	32	17	9	8	4	0	64	18	964
2011	3 to 10 years in the federal public service	11	24	19	19	26	2	0	36	45	4264
2011	11 to 20 years in the federal public service	10	27	19	17	26	1	0	37	43	2129
2011	More than 20 years in the federal public service	12	26	19	19	21	3	0	39	41	2627
2008	Less than 3 years in the federal public service	24	34	16	13	8	4	0	61	22	1438
2008	3 to 10 years in the federal public service	13	26	18	16	23	3	0	41	40	2983
2008	11 to 20 years in the federal public service	12	27	17	19	22	2	0	40	42	1950
2008	More than 20 years in the federal public service	13	27	17	17	23	2	0	41	42	2240

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	35	28	15	9	5	7	0	69	16	1128
2019	3 to 10 years in the federal public service	12	22	20	20	23	3	0	35	44	1450
2019	11 to 20 years in the federal public service	7	19	19	24	28	3	0	26	54	3003
2019	More than 20 years in the federal public service	7	20	20	24	27	3	0	28	52	1595
2018	Less than 3 years in the federal public service	29	30	16	11	7	6	1	63	20	569
2018	3 to 10 years in the federal public service	8	19	19	22	29	2	0	28	53	1497
2018	11 to 20 years in the federal public service	5	15	18	25	35	2	0	21	61	2590
2018	More than 20 years in the federal public service	6	17	20	25	30	2	0	24	56	1510
2017	Less than 3 years in the federal public service	26	28	17	12	8	9	1	60	21	663
2017	3 to 10 years in the federal public service	6	17	17	23	32	4	0	24	58	2167
2017	11 to 20 years in the federal public service	5	14	18	25	35	3	0	20	62	2630
2017	More than 20 years in the federal public service	5	18	17	25	31	4	0	24	58	1608
2014	Less than 3 years in the federal public service	24	26	17	16	11	6	0	53	29	558
2014	3 to 10 years in the federal public service	7	18	18	24	29	4	0	26	55	3642
2014	11 to 20 years in the federal public service	5	18	19	24	31	3	0	24	57	2672
2014	More than 20 years in the federal public service	6	19	18	25	28	3	0	26	55	2259
2011	Less than 3 years in the federal public service	20	30	21	12	7	9	0	55	21	962
2011	3 to 10 years in the federal public service	6	21	20	24	24	4	0	29	50	4272
2011	11 to 20 years in the federal public service	5	23	20	24	24	4	0	30	50	2130
2011	More than 20 years in the federal public service	7	25	21	23	20	5	0	33	45	2628
2008	Less than 3 years in the federal public service	15	27	21	19	10	7	1	46	31	1436
2008	3 to 10 years in the federal public service	7	22	18	24	24	5	0	31	50	2983
2008	11 to 20 years in the federal public service	5	22	18	28	23	3	0	28	53	1955
2008	More than 20 years in the federal public service	6	22	19	26	23	4	0	29	51	2241

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	34	31	14	10	6	4	0	69	17	1131
2019	3 to 10 years in the federal public service	12	24	17	19	26	2	0	37	46	1448
2019	11 to 20 years in the federal public service	6	20	17	23	32	2	0	27	56	3009
2019	More than 20 years in the federal public service	7	24	18	23	26	2	0	32	50	1599
2018	Less than 3 years in the federal public service	27	30	18	11	7	6	0	61	20	571
2018	3 to 10 years in the federal public service	8	21	16	23	30	2	0	30	54	1503
2018	11 to 20 years in the federal public service	5	18	16	24	35	1	0	24	60	2596
2018	More than 20 years in the federal public service	5	22	17	25	29	2	0	28	55	1514
2017	Less than 3 years in the federal public service	28	33	13	12	7	6	1	65	21	664
2017	3 to 10 years in the federal public service	7	21	15	22	32	3	0	29	55	2169
2017	11 to 20 years in the federal public service	5	18	17	24	34	2	0	24	59	2627
2017	More than 20 years in the federal public service	6	22	17	21	31	2	0	29	54	1607
2014	Less than 3 years in the federal public service	24	32	17	13	10	3	0	58	24	559
2014	3 to 10 years in the federal public service	7	22	18	23	28	2	0	30	52	3643
2014	11 to 20 years in the federal public service	6	22	17	23	30	2	0	29	54	2672
2014	More than 20 years in the federal public service	8	25	17	24	24	2	0	33	49	2255
2011	Less than 3 years in the federal public service	22	35	18	12	7	5	0	60	20	963
2011	3 to 10 years in the federal public service	8	26	17	24	23	2	0	34	48	4265
2011	11 to 20 years in the federal public service	6	28	18	22	23	2	0	35	47	2130
2011	More than 20 years in the federal public service	9	31	17	21	20	3	0	41	42	2629
2008	Less than 3 years in the federal public service	19	36	18	17	8	3	0	56	26	1437
2008	3 to 10 years in the federal public service	9	28	16	25	20	2	0	38	45	2984
2008	11 to 20 years in the federal public service	7	29	16	25	21	2	0	37	47	1950
2008	More than 20 years in the federal public service	9	32	17	22	17	2	0	42	40	2243

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	17	10	7	6	12	2	74	15	1136
2019	3 to 10 years in the federal public service	38	20	10	7	8	13	3	69	19	1452
2019	11 to 20 years in the federal public service	34	22	12	7	8	14	3	68	17	3026
2019	More than 20 years in the federal public service	35	19	12	6	7	16	4	68	16	1596

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	41	13	6	2	1	79	8	1130
2019	3 to 10 years in the federal public service	17	36	20	15	11	1	54	26	1448
2019	11 to 20 years in the federal public service	13	35	22	18	11	1	48	29	3018
2019	More than 20 years in the federal public service	15	38	21	15	9	1	54	25	1593
2018	Less than 3 years in the federal public service	32	42	13	8	3	2	76	11	570
2018	3 to 10 years in the federal public service	12	36	23	16	12	0	48	28	1498
2018	11 to 20 years in the federal public service	11	34	21	20	14	0	45	34	2594
2018	More than 20 years in the federal public service	13	38	21	16	12	1	51	28	1510
2017	Less than 3 years in the federal public service	36	38	13	7	3	2	76	11	663
2017	3 to 10 years in the federal public service	14	34	20	17	15	1	48	32	2165
2017	11 to 20 years in the federal public service	11	34	21	18	15	1	45	33	2628
2017	More than 20 years in the federal public service	14	36	21	14	13	1	51	28	1609
2014	Less than 3 years in the federal public service	33	40	15	6	3	2	75	10	559
2014	3 to 10 years in the federal public service	16	37	21	13	11	1	54	25	3645
2014	11 to 20 years in the federal public service	16	38	20	13	11	1	55	25	2673
2014	More than 20 years in the federal public service	18	40	20	12	9	1	58	21	2261
2011	Less than 3 years in the federal public service	37	40	12	5	4	1	78	9	966
2011	3 to 10 years in the federal public service	20	40	18	13	8	1	60	21	4270
2011	11 to 20 years in the federal public service	19	42	17	12	8	1	62	20	2131
2011	More than 20 years in the federal public service	23	40	18	10	7	1	64	18	2631

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	23	36	18	13	5	4	1	62	19	1127
2019	3 to 10 years in the federal public service	8	23	22	24	22	1	0	31	47	1441
2019	11 to 20 years in the federal public service	4	19	19	30	27	1	0	23	58	2998
2019	More than 20 years in the federal public service	5	22	20	27	24	1	0	28	52	1596

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	38	32	13	9	4	3	2	73	13	1128
2019	3 to 10 years in the federal public service	21	36	16	12	12	2	1	59	24	1444
2019	11 to 20 years in the federal public service	20	37	16	14	11	1	1	58	26	3013
2019	More than 20 years in the federal public service	24	38	17	12	9	1	0	63	21	1594
2018	Less than 3 years in the federal public service	33	38	13	9	3	4	0	74	13	570
2018	3 to 10 years in the federal public service	18	40	18	13	9	2	0	59	22	1499
2018	11 to 20 years in the federal public service	19	39	17	13	10	1	0	59	24	2602
2018	More than 20 years in the federal public service	25	38	16	11	9	1	1	64	20	1508
2017	Less than 3 years in the federal public service	39	36	12	5	3	4	1	78	9	662
2017	3 to 10 years in the federal public service	23	39	15	11	8	3	1	64	20	2162
2017	11 to 20 years in the federal public service	23	39	14	11	10	2	0	64	21	2626
2017	More than 20 years in the federal public service	28	39	13	10	7	2	1	69	18	1610
2014	Less than 3 years in the federal public service	42	32	11	7	4	4	1	78	11	557
2014	3 to 10 years in the federal public service	26	39	14	11	7	3	1	67	19	3647
2014	11 to 20 years in the federal public service	29	38	12	10	8	2	1	68	19	2670
2014	More than 20 years in the federal public service	33	37	12	10	6	2	1	72	16	2260
2011	Less than 3 years in the federal public service	38	34	11	6	4	5	1	77	11	964
2011	3 to 10 years in the federal public service	26	36	15	11	9	3	1	64	21	4266
2011	11 to 20 years in the federal public service	30	38	12	10	8	3	1	70	18	2127
2011	More than 20 years in the federal public service	32	36	13	9	7	3	1	71	16	2619
2008	Less than 3 years in the federal public service	30	36	14	11	5	3	1	69	16	1434
2008	3 to 10 years in the federal public service	25	36	14	12	9	4	1	64	22	2984
2008	11 to 20 years in the federal public service	26	38	14	10	8	3	1	67	19	1950
2008	More than 20 years in the federal public service	31	36	14	7	8	4	1	70	16	2239

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	37	14	5	2	2	78	7	1128
2019	3 to 10 years in the federal public service	19	36	20	12	12	1	55	25	1444
2019	11 to 20 years in the federal public service	15	32	25	15	13	1	47	28	3005
2019	More than 20 years in the federal public service	17	36	20	15	12	1	53	26	1596
2018	Less than 3 years in the federal public service	34	39	17	5	2	2	75	8	569
2018	3 to 10 years in the federal public service	15	34	26	14	11	1	49	25	1503
2018	11 to 20 years in the federal public service	13	33	24	15	14	1	46	29	2586
2018	More than 20 years in the federal public service	17	36	22	13	12	1	53	25	1508

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	31	25	14	9	6	11	3	66	18	1130
2019	3 to 10 years in the federal public service	14	22	17	15	24	6	2	39	42	1444
2019	11 to 20 years in the federal public service	10	21	17	19	26	5	1	33	48	3019
2019	More than 20 years in the federal public service	14	23	18	17	23	3	2	39	42	1597
2018	Less than 3 years in the federal public service	25	25	20	10	6	12	2	58	19	570
2018	3 to 10 years in the federal public service	12	22	19	18	23	5	1	36	44	1501
2018	11 to 20 years in the federal public service	9	22	17	19	28	4	1	32	50	2597
2018	More than 20 years in the federal public service	13	24	19	18	23	3	1	38	42	1509
2017	Less than 3 years in the federal public service	26	25	15	10	8	11	5	60	21	662
2017	3 to 10 years in the federal public service	12	22	15	19	24	6	2	37	46	2166
2017	11 to 20 years in the federal public service	10	20	16	22	25	5	1	32	50	2627
2017	More than 20 years in the federal public service	14	23	18	17	21	4	2	40	41	1607
2014	Less than 3 years in the federal public service	21	24	15	10	10	15	4	57	25	558
2014	3 to 10 years in the federal public service	11	21	17	18	24	7	1	35	46	3646
2014	11 to 20 years in the federal public service	10	21	16	20	26	5	1	34	49	2672
2014	More than 20 years in the federal public service	15	25	16	17	21	5	2	42	41	2260
2011	Less than 3 years in the federal public service	20	24	17	12	9	15	4	53	26	966
2011	3 to 10 years in the federal public service	10	21	15	20	25	8	2	34	50	4274
2011	11 to 20 years in the federal public service	11	23	16	19	24	7	2	36	46	2129
2011	More than 20 years in the federal public service	15	24	19	17	18	6	2	42	38	2626

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	36	29	16	8	6	4	0	68	15	1126
2019	3 to 10 years in the federal public service	13	26	17	19	24	1	0	39	44	1446
2019	11 to 20 years in the federal public service	8	22	17	23	28	1	0	30	52	3019
2019	More than 20 years in the federal public service	9	24	20	21	24	1	0	34	46	1589
2018	Less than 3 years in the federal public service	29	33	16	10	7	5	0	65	18	570
2018	3 to 10 years in the federal public service	9	21	19	22	28	1	0	31	51	1502
2018	11 to 20 years in the federal public service	6	20	16	24	32	1	0	27	57	2598
2018	More than 20 years in the federal public service	7	21	21	21	27	1	0	29	50	1513
2017	Less than 3 years in the federal public service	28	30	14	12	8	6	1	63	22	662
2017	3 to 10 years in the federal public service	8	19	15	24	32	1	0	27	57	2170
2017	11 to 20 years in the federal public service	6	19	16	26	31	2	0	25	58	2630
2017	More than 20 years in the federal public service	6	21	19	24	26	2	0	28	52	1611
2014	Less than 3 years in the federal public service	22	29	16	13	8	10	2	58	24	557
2014	3 to 10 years in the federal public service	9	21	17	22	28	2	0	31	52	3643
2014	11 to 20 years in the federal public service	8	21	17	24	28	2	0	30	53	2672
2014	More than 20 years in the federal public service	9	24	20	21	23	2	0	34	46	2258
2011	Less than 3 years in the federal public service	22	33	16	15	9	5	1	58	25	966
2011	3 to 10 years in the federal public service	9	24	18	22	26	1	0	33	49	4272
2011	11 to 20 years in the federal public service	9	26	19	21	25	1	0	35	46	2133
2011	More than 20 years in the federal public service	11	27	21	19	19	1	0	40	39	2633
2008	Less than 3 years in the federal public service	18	32	20	16	10	4	0	52	27	1435
2008	3 to 10 years in the federal public service	12	27	19	21	19	1	0	40	41	2983
2008	11 to 20 years in the federal public service	10	30	19	21	20	1	0	40	41	1946
2008	More than 20 years in the federal public service	11	32	20	18	18	1	0	44	36	2243

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	32	30	14	10	7	5	3	67	18	1133
2019	3 to 10 years in the federal public service	15	24	15	17	27	1	1	40	44	1450
2019	11 to 20 years in the federal public service	10	22	16	19	31	1	1	33	51	3028
2019	More than 20 years in the federal public service	11	18	17	19	32	1	2	30	52	1599
2018	Less than 3 years in the federal public service	23	33	17	10	8	4	4	62	19	571
2018	3 to 10 years in the federal public service	11	23	15	20	29	1	1	35	50	1501
2018	11 to 20 years in the federal public service	9	20	14	22	35	1	0	29	57	2597
2018	More than 20 years in the federal public service	8	19	18	20	33	0	2	28	54	1507
2017	Less than 3 years in the federal public service	22	27	14	10	10	8	9	59	24	662
2017	3 to 10 years in the federal public service	8	19	13	22	34	2	1	29	57	2171
2017	11 to 20 years in the federal public service	8	19	13	22	36	1	1	28	59	2628
2017	More than 20 years in the federal public service	9	18	17	20	33	2	3	28	55	1611
2014	Less than 3 years in the federal public service	21	24	16	11	13	9	6	53	29	558
2014	3 to 10 years in the federal public service	10	22	14	21	30	2	1	33	52	3642
2014	11 to 20 years in the federal public service	10	22	14	20	31	1	1	33	52	2673
2014	More than 20 years in the federal public service	10	21	17	19	30	1	3	32	51	2261
2011	Less than 3 years in the federal public service	19	32	18	13	10	5	1	55	25	964
2011	3 to 10 years in the federal public service	11	26	16	20	25	1	1	39	46	4274
2011	11 to 20 years in the federal public service	11	26	15	20	27	1	1	37	48	2125
2011	More than 20 years in the federal public service	11	26	16	19	25	1	3	38	45	2635
2008	Less than 3 years in the federal public service	23	41	14	12	5	3	2	67	19	1436
2008	3 to 10 years in the federal public service	17	36	14	16	14	1	0	55	30	2981
2008	11 to 20 years in the federal public service	13	34	14	19	18	1	0	48	38	1949
2008	More than 20 years in the federal public service	12	31	15	19	19	1	2	45	40	2240

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	56	23	10	2	2	1	7	85	5	1133
2019	3 to 10 years in the federal public service	40	25	18	7	7	1	3	67	14	1447
2019	11 to 20 years in the federal public service	34	25	20	10	8	1	2	61	19	3017
2019	More than 20 years in the federal public service	42	24	16	7	5	1	5	70	13	1595

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	12	8	4	3	3	12	83	8	1133
2019	3 to 10 years in the federal public service	53	13	10	6	7	2	9	75	14	1439
2019	11 to 20 years in the federal public service	53	12	7	6	7	2	13	76	15	3021
2019	More than 20 years in the federal public service	53	9	8	5	6	2	17	77	14	1597

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	22	14	6	3	2	6	74	11	1132
2019	3 to 10 years in the federal public service	26	23	22	14	12	1	2	51	27	1442
2019	11 to 20 years in the federal public service	27	24	23	13	11	1	2	52	25	3015
2019	More than 20 years in the federal public service	34	23	18	10	8	2	5	61	20	1594

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	48	19	13	6	4	3	8	75	11	1127
2019	3 to 10 years in the federal public service	24	19	21	16	16	2	2	45	33	1440
2019	11 to 20 years in the federal public service	24	20	21	17	14	2	3	45	32	3002
2019	More than 20 years in the federal public service	31	19	18	12	12	3	6	54	26	1591

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	14	10	6	6	4	7	75	14	1128
2019	3 to 10 years in the federal public service	27	14	19	15	20	2	3	44	37	1443
2019	11 to 20 years in the federal public service	24	15	17	17	22	2	3	41	41	3015
2019	More than 20 years in the federal public service	28	16	15	15	17	2	7	48	35	1597

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	11	7	2	1	3	8	88	4	1131
2019	3 to 10 years in the federal public service	65	15	9	3	2	3	3	85	6	1443
2019	11 to 20 years in the federal public service	61	16	9	5	3	2	4	82	8	3014
2019	More than 20 years in the federal public service	59	14	8	4	3	3	8	82	8	1594

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	77	8	3	1	1	2	7	94	2	1126
2019	3 to 10 years in the federal public service	66	12	7	5	4	4	3	82	10	1442
2019	11 to 20 years in the federal public service	61	13	8	4	7	4	3	80	12	3018
2019	More than 20 years in the federal public service	58	13	8	3	7	5	7	80	11	1590

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	75	8	3	1	1	2	9	94	3	1129
2019	3 to 10 years in the federal public service	69	9	5	3	4	3	7	87	8	1445
2019	11 to 20 years in the federal public service	66	9	5	3	6	2	9	84	10	3016
2019	More than 20 years in the federal public service	63	9	5	3	5	3	12	85	10	1592

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	26	35	19	9	4	5	1	65	14	1130
2019	3 to 10 years in the federal public service	12	32	22	19	13	3	0	44	32	1449
2019	11 to 20 years in the federal public service	11	34	22	18	13	3	0	46	32	3020
2019	More than 20 years in the federal public service	13	34	22	16	12	3	0	48	29	1601
2018	Less than 3 years in the federal public service	22	34	23	10	5	7	0	59	16	570
2018	3 to 10 years in the federal public service	9	28	25	17	18	2	0	38	36	1500
2018	11 to 20 years in the federal public service	8	28	24	19	19	2	0	36	39	2603
2018	More than 20 years in the federal public service	10	27	27	17	17	2	0	38	35	1512
2017	Less than 3 years in the federal public service	23	26	20	9	8	11	3	56	20	663
2017	3 to 10 years in the federal public service	8	24	24	19	21	4	0	33	42	2166
2017	11 to 20 years in the federal public service	7	25	23	22	20	3	0	33	43	2630
2017	More than 20 years in the federal public service	9	28	23	19	17	3	0	38	38	1609

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	34	9	5	2	2	0	83	8	1123
2019	3 to 10 years in the federal public service	22	37	18	12	9	2	0	61	21	1436
2019	11 to 20 years in the federal public service	17	36	21	14	11	2	0	53	25	3002
2019	More than 20 years in the federal public service	19	37	20	12	10	2	0	58	22	1593
2018	Less than 3 years in the federal public service	47	38	8	5	1	1	0	87	6	570
2018	3 to 10 years in the federal public service	22	39	20	10	8	2	0	61	19	1493
2018	11 to 20 years in the federal public service	19	37	21	13	9	2	0	57	22	2590
2018	More than 20 years in the federal public service	21	39	20	11	8	2	0	61	18	1513
2017	Less than 3 years in the federal public service	44	37	8	5	4	2	1	83	8	663
2017	3 to 10 years in the federal public service	22	38	19	11	9	2	0	61	20	2166
2017	11 to 20 years in the federal public service	17	37	21	12	10	2	0	56	22	2630
2017	More than 20 years in the federal public service	20	38	21	10	9	3	0	59	19	1612
2014	Less than 3 years in the federal public service	47	35	10	3	3	2	0	84	6	559
2014	3 to 10 years in the federal public service	28	35	18	9	7	3	0	65	16	3646
2014	11 to 20 years in the federal public service	24	36	17	11	8	3	0	62	20	2671
2014	More than 20 years in the federal public service	26	36	19	8	7	3	0	65	15	2260
2011	Less than 3 years in the federal public service	40	40	11	3	3	3	0	82	7	962
2011	3 to 10 years in the federal public service	21	35	19	11	11	3	0	58	22	4269
2011	11 to 20 years in the federal public service	19	38	19	10	11	2	0	58	22	2127
2011	More than 20 years in the federal public service	21	37	19	10	9	3	0	59	21	2628

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	28	13	4	2	3	1	80	6	1129
2019	3 to 10 years in the federal public service	26	35	20	7	6	4	0	64	14	1445
2019	11 to 20 years in the federal public service	24	35	21	9	7	3	1	61	17	3010
2019	More than 20 years in the federal public service	26	36	19	7	7	4	1	65	15	1592
2018	Less than 3 years in the federal public service	44	34	13	4	1	4	0	82	4	570
2018	3 to 10 years in the federal public service	24	35	23	7	7	4	0	61	14	1494
2018	11 to 20 years in the federal public service	22	36	23	8	7	3	1	60	16	2596
2018	More than 20 years in the federal public service	26	34	23	7	6	3	1	62	14	1510
2017	Less than 3 years in the federal public service	40	32	12	3	3	8	2	80	6	663
2017	3 to 10 years in the federal public service	21	33	22	8	10	5	1	58	19	2167
2017	11 to 20 years in the federal public service	20	32	24	8	9	5	1	56	19	2632
2017	More than 20 years in the federal public service	24	32	24	7	8	5	1	58	16	1605
2014	Less than 3 years in the federal public service	48	31	11	3	2	3	1	83	6	558
2014	3 to 10 years in the federal public service	31	33	19	5	6	5	1	68	12	3645
2014	11 to 20 years in the federal public service	30	33	19	7	6	5	1	67	14	2669
2014	More than 20 years in the federal public service	29	34	19	6	6	5	1	67	12	2257

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	60	29	6	3	2	0	89	5	1132
2019	3 to 10 years in the federal public service	30	38	13	10	8	0	68	18	1448
2019	11 to 20 years in the federal public service	23	37	17	12	10	0	61	22	3019
2019	More than 20 years in the federal public service	25	36	15	12	12	0	61	24	1597
2018	Less than 3 years in the federal public service	52	38	6	2	2	0	90	4	566
2018	3 to 10 years in the federal public service	25	39	17	11	9	0	64	20	1489
2018	11 to 20 years in the federal public service	20	36	19	13	12	0	56	25	2592
2018	More than 20 years in the federal public service	23	36	18	13	11	0	59	24	1509
2017	Less than 3 years in the federal public service	50	35	6	5	2	1	86	8	664
2017	3 to 10 years in the federal public service	23	38	16	12	11	0	61	23	2169
2017	11 to 20 years in the federal public service	19	36	17	14	14	0	55	28	2630
2017	More than 20 years in the federal public service	20	37	16	13	14	0	57	27	1612
2014	Less than 3 years in the federal public service	54	33	6	4	2	1	88	6	559
2014	3 to 10 years in the federal public service	29	37	13	11	9	0	67	20	3645
2014	11 to 20 years in the federal public service	25	34	16	13	12	0	59	25	2668
2014	More than 20 years in the federal public service	25	36	15	12	12	0	61	23	2261
2011	Less than 3 years in the federal public service	50	35	8	4	3	1	85	7	964
2011	3 to 10 years in the federal public service	25	39	16	10	9	0	64	20	4263
2011	11 to 20 years in the federal public service	23	40	15	10	12	0	63	22	2122
2011	More than 20 years in the federal public service	26	38	15	11	10	0	64	21	2616
2008	Less than 3 years in the federal public service	41	39	11	6	3	1	81	9	1434
2008	3 to 10 years in the federal public service	24	37	16	12	11	0	61	23	2985
2008	11 to 20 years in the federal public service	21	38	15	14	13	0	59	27	1953
2008	More than 20 years in the federal public service	22	39	13	12	13	0	62	25	2242

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	30	11	5	3	1	80	9	1127
2019	3 to 10 years in the federal public service	20	30	21	15	14	1	51	28	1449
2019	11 to 20 years in the federal public service	15	26	22	18	18	1	41	36	3009
2019	More than 20 years in the federal public service	18	29	19	16	18	0	47	33	1597
2018	Less than 3 years in the federal public service	44	33	13	6	4	0	77	10	567
2018	3 to 10 years in the federal public service	14	28	22	17	17	0	42	35	1491
2018	11 to 20 years in the federal public service	12	24	24	20	20	0	36	40	2593
2018	More than 20 years in the federal public service	13	27	23	17	19	0	41	37	1504
2017	Less than 3 years in the federal public service	40	35	13	6	5	1	76	12	661
2017	3 to 10 years in the federal public service	14	27	20	18	20	0	41	38	2165
2017	11 to 20 years in the federal public service	10	23	21	21	25	1	33	45	2630
2017	More than 20 years in the federal public service	13	25	20	19	22	1	39	41	1609
2014	Less than 3 years in the federal public service	42	37	11	6	3	1	79	9	558
2014	3 to 10 years in the federal public service	16	32	20	17	14	1	49	31	3643
2014	11 to 20 years in the federal public service	14	28	20	19	18	1	42	37	2672
2014	More than 20 years in the federal public service	14	31	18	17	18	1	46	36	2261
2011	Less than 3 years in the federal public service	40	37	12	6	3	1	78	10	964
2011	3 to 10 years in the federal public service	17	34	22	14	11	1	52	26	4273
2011	11 to 20 years in the federal public service	17	32	22	16	12	1	50	28	2132
2011	More than 20 years in the federal public service	20	33	20	13	12	1	54	25	2631

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	33	11	6	3	0	80	9	1128
2019	3 to 10 years in the federal public service	21	29	20	16	13	0	50	30	1441
2019	11 to 20 years in the federal public service	13	29	19	20	18	0	43	38	3005
2019	More than 20 years in the federal public service	17	29	19	18	17	0	46	35	1592
2018	Less than 3 years in the federal public service	42	34	13	7	4	0	77	11	566
2018	3 to 10 years in the federal public service	13	31	19	19	17	0	44	36	1488
2018	11 to 20 years in the federal public service	11	26	21	22	20	0	37	42	2588
2018	More than 20 years in the federal public service	13	28	21	19	19	0	42	37	1497
2017	Less than 3 years in the federal public service	39	37	12	8	4	1	76	12	663
2017	3 to 10 years in the federal public service	13	28	19	20	20	0	41	40	2166
2017	11 to 20 years in the federal public service	9	25	20	22	23	1	35	45	2630
2017	More than 20 years in the federal public service	13	27	18	20	22	0	40	42	1606
2014	Less than 3 years in the federal public service	39	36	12	8	4	0	76	12	558
2014	3 to 10 years in the federal public service	15	32	19	19	15	0	47	34	3644
2014	11 to 20 years in the federal public service	13	29	19	20	19	0	42	39	2673
2014	More than 20 years in the federal public service	14	30	17	19	19	0	45	38	2258
2011	Less than 3 years in the federal public service	37	39	12	7	3	1	77	10	964
2011	3 to 10 years in the federal public service	15	35	20	16	13	0	51	29	4260
2011	11 to 20 years in the federal public service	16	34	18	17	14	0	50	32	2129
2011	More than 20 years in the federal public service	19	36	17	15	12	0	55	27	2628
2008	Less than 3 years in the federal public service	32	40	15	10	3	0	72	13	1437
2008	3 to 10 years in the federal public service	17	37	18	17	11	0	54	28	2983
2008	11 to 20 years in the federal public service	16	38	16	15	14	0	54	30	1954
2008	More than 20 years in the federal public service	20	37	15	15	13	0	57	28	2240

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	26	16	10	7	3	0	65	18	1131
2019	3 to 10 years in the federal public service	21	25	19	17	16	3	0	47	34	1450
2019	11 to 20 years in the federal public service	17	23	19	19	19	3	0	42	39	3018
2019	More than 20 years in the federal public service	25	24	17	15	14	4	1	52	30	1600
2018	Less than 3 years in the federal public service	32	26	19	10	9	4	0	61	19	569
2018	3 to 10 years in the federal public service	16	21	21	18	21	2	0	39	40	1490
2018	11 to 20 years in the federal public service	16	21	21	20	20	3	0	37	42	2597
2018	More than 20 years in the federal public service	20	25	20	17	15	2	1	47	33	1511
2017	Less than 3 years in the federal public service	34	24	13	13	9	6	1	62	23	664
2017	3 to 10 years in the federal public service	14	21	18	19	23	5	0	37	45	2165
2017	11 to 20 years in the federal public service	13	22	19	18	24	4	0	36	44	2629
2017	More than 20 years in the federal public service	19	26	19	14	19	3	1	46	34	1607
2014	Less than 3 years in the federal public service	34	26	18	11	6	6	1	64	18	558
2014	3 to 10 years in the federal public service	17	23	19	18	18	4	0	42	38	3645
2014	11 to 20 years in the federal public service	17	23	19	18	19	4	0	42	38	2672
2014	More than 20 years in the federal public service	22	25	19	14	15	3	1	49	31	2261
2011	Less than 3 years in the federal public service	34	26	17	11	7	4	1	63	19	964
2011	3 to 10 years in the federal public service	19	25	19	16	16	5	0	46	35	4267
2011	11 to 20 years in the federal public service	21	26	17	15	15	5	0	50	32	2132
2011	More than 20 years in the federal public service	28	29	17	12	10	3	1	59	23	2633
2008	Less than 3 years in the federal public service	26	28	19	14	8	5	0	57	23	1436
2008	3 to 10 years in the federal public service	19	27	19	17	13	5	1	48	32	2981
2008	11 to 20 years in the federal public service	21	30	17	15	11	4	0	54	27	1952
2008	More than 20 years in the federal public service	27	31	15	11	9	6	1	62	21	2241

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in the federal public service	30	36	34	1134
2019	3 to 10 years in the federal public service	33	32	35	1451
2019	11 to 20 years in the federal public service	24	35	41	3023
2019	More than 20 years in the federal public service	33	36	31	1601
2018	Less than 3 years in the federal public service	27	37	36	570
2018	3 to 10 years in the federal public service	33	29	37	1508
2018	11 to 20 years in the federal public service	25	36	38	2613
2018	More than 20 years in the federal public service	31	38	32	1512
2017	Less than 3 years in the federal public service	28	40	32	664
2017	3 to 10 years in the federal public service	31	31	38	2166
2017	11 to 20 years in the federal public service	26	33	41	2634
2017	More than 20 years in the federal public service	31	38	30	1606
2014	Less than 3 years in the federal public service	25	42	33	558
2014	3 to 10 years in the federal public service	30	32	37	3646
2014	11 to 20 years in the federal public service	24	38	38	2670
2014	More than 20 years in the federal public service	27	41	32	2260
2011	Less than 3 years in the federal public service	29	43	28	966
2011	3 to 10 years in the federal public service	33	32	36	4280
2011	11 to 20 years in the federal public service	25	41	34	2133
2011	More than 20 years in the federal public service	28	44	28	2636

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in the federal public service	0	24	17	4	52	3	313
2019	3 to 10 years in the federal public service	1	38	33	10	10	9	481
2019	11 to 20 years in the federal public service	5	40	42	6	1	5	762
2019	More than 20 years in the federal public service	62	14	13	4	2	4	532
2018	Less than 3 years in the federal public service	0	25	19	5	45	6	151
2018	3 to 10 years in the federal public service	0	36	45	10	3	5	508
2018	11 to 20 years in the federal public service	4	39	44	6	1	5	683
2018	More than 20 years in the federal public service	61	14	15	4	1	4	467
2017	Less than 3 years in the federal public service	1	20	22	7	47	2	182
2017	3 to 10 years in the federal public service	1	31	47	13	2	7	681
2017	11 to 20 years in the federal public service	4	30	49	9	0	7	705
2017	More than 20 years in the federal public service	59	10	18	5	1	6	507
2014	Less than 3 years in the federal public service	1	34	22	17	9999	26	148
2014	3 to 10 years in the federal public service	1	46	36	10	9999	7	1131
2014	11 to 20 years in the federal public service	4	41	41	8	9999	7	669
2014	More than 20 years in the federal public service	49	21	16	6	9999	7	619
2011	Less than 3 years in the federal public service	1	41	31	13	9999	14	283
2011	3 to 10 years in the federal public service	1	52	33	8	9999	6	1412
2011	11 to 20 years in the federal public service	5	49	35	5	9999	6	527
2011	More than 20 years in the federal public service	60	19	13	4	9999	4	742

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	26	39	12	10	6	3	4	70	17	1133
2019	3 to 10 years in the federal public service	29	48	11	7	3	1	1	78	10	1440
2019	11 to 20 years in the federal public service	40	48	7	4	1	0	1	89	5	3007
2019	More than 20 years in the federal public service	47	45	4	1	0	0	1	94	2	1594

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	48	24	11	2	1	9	5	83	4	1130
2019	3 to 10 years in the federal public service	36	33	12	8	6	4	2	73	15	1439
2019	11 to 20 years in the federal public service	41	33	10	7	6	2	1	76	14	3014
2019	More than 20 years in the federal public service	44	33	9	6	5	2	2	79	12	1593

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	10	90	1132
2019	3 to 10 years in the federal public service	21	79	1450
2019	11 to 20 years in the federal public service	21	79	3020
2019	More than 20 years in the federal public service	20	80	1593
2018	Less than 3 years in the federal public service	10	90	570
2018	3 to 10 years in the federal public service	23	77	1504
2018	11 to 20 years in the federal public service	25	75	2613
2018	More than 20 years in the federal public service	21	79	1509

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	77	23	111
2019	3 to 10 years in the federal public service	62	38	293
2019	11 to 20 years in the federal public service	54	46	618
2019	More than 20 years in the federal public service	50	50	307
2018	Less than 3 years in the federal public service	74	26	58
2018	3 to 10 years in the federal public service	61	39	334
2018	11 to 20 years in the federal public service	50	50	635
2018	More than 20 years in the federal public service	48	52	307

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	47	53	111
2019	3 to 10 years in the federal public service	65	35	293
2019	11 to 20 years in the federal public service	68	32	618
2019	More than 20 years in the federal public service	64	36	307
2018	Less than 3 years in the federal public service	38	62	58
2018	3 to 10 years in the federal public service	65	35	334
2018	11 to 20 years in the federal public service	70	30	635
2018	More than 20 years in the federal public service	73	27	307

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	8	92	618
2019	More than 20 years in the federal public service	15	85	307
2018	Less than 3 years in the federal public service	0	100	58
2018	3 to 10 years in the federal public service	7	93	334
2018	11 to 20 years in the federal public service	9	91	635
2018	More than 20 years in the federal public service	13	87	307

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	5	95	618
2019	More than 20 years in the federal public service	3	97	307
2018	3 to 10 years in the federal public service	9	91	334
2018	11 to 20 years in the federal public service	4	96	635

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	4	96	618
2019	More than 20 years in the federal public service	4	96	307
2018	Less than 3 years in the federal public service	0	100	58
2018	3 to 10 years in the federal public service	4	96	334
2018	11 to 20 years in the federal public service	3	97	635
2018	More than 20 years in the federal public service	5	95	307

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	17	83	111
2019	3 to 10 years in the federal public service	26	74	293
2019	11 to 20 years in the federal public service	16	84	618
2019	More than 20 years in the federal public service	12	88	307
2018	Less than 3 years in the federal public service	21	79	58
2018	3 to 10 years in the federal public service	27	73	334
2018	11 to 20 years in the federal public service	17	83	635
2018	More than 20 years in the federal public service	15	85	307

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	4	96	618
2019	More than 20 years in the federal public service	2	98	307
2018	3 to 10 years in the federal public service	3	97	334
2018	11 to 20 years in the federal public service	3	97	635

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	25	75	111
2019	3 to 10 years in the federal public service	45	55	292
2019	11 to 20 years in the federal public service	41	59	609
2019	More than 20 years in the federal public service	45	55	305
2018	Less than 3 years in the federal public service	15	85	57
2018	3 to 10 years in the federal public service	45	55	335
2018	11 to 20 years in the federal public service	42	58	636
2018	More than 20 years in the federal public service	44	56	307

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	25	75	111
2019	3 to 10 years in the federal public service	37	63	292
2019	11 to 20 years in the federal public service	38	62	609
2019	More than 20 years in the federal public service	42	58	305
2018	Less than 3 years in the federal public service	22	78	57
2018	3 to 10 years in the federal public service	38	62	335
2018	11 to 20 years in the federal public service	38	62	636
2018	More than 20 years in the federal public service	44	56	307

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	40	60	111
2019	3 to 10 years in the federal public service	49	51	292
2019	11 to 20 years in the federal public service	56	44	609
2019	More than 20 years in the federal public service	58	42	305
2018	Less than 3 years in the federal public service	45	55	57
2018	3 to 10 years in the federal public service	44	56	335
2018	11 to 20 years in the federal public service	51	49	636
2018	More than 20 years in the federal public service	54	46	307

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	36	64	111
2019	3 to 10 years in the federal public service	44	56	292
2019	11 to 20 years in the federal public service	43	57	609
2019	More than 20 years in the federal public service	46	54	305
2018	Less than 3 years in the federal public service	32	68	57
2018	3 to 10 years in the federal public service	45	55	335
2018	11 to 20 years in the federal public service	41	59	636
2018	More than 20 years in the federal public service	44	56	307

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	14	86	111
2019	3 to 10 years in the federal public service	39	61	292
2019	11 to 20 years in the federal public service	33	67	609
2019	More than 20 years in the federal public service	40	60	305
2018	Less than 3 years in the federal public service	24	76	57
2018	3 to 10 years in the federal public service	33	67	335
2018	11 to 20 years in the federal public service	37	63	636
2018	More than 20 years in the federal public service	37	63	307

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	50	50	111
2019	3 to 10 years in the federal public service	59	41	292
2019	11 to 20 years in the federal public service	52	48	609
2019	More than 20 years in the federal public service	55	45	305
2018	Less than 3 years in the federal public service	57	43	57
2018	3 to 10 years in the federal public service	63	37	335
2018	11 to 20 years in the federal public service	53	47	636
2018	More than 20 years in the federal public service	51	49	307

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	29	71	111
2019	3 to 10 years in the federal public service	46	54	292
2019	11 to 20 years in the federal public service	39	61	609
2019	More than 20 years in the federal public service	46	54	305
2018	Less than 3 years in the federal public service	28	72	57
2018	3 to 10 years in the federal public service	40	60	335
2018	11 to 20 years in the federal public service	43	57	636
2018	More than 20 years in the federal public service	39	61	307

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	3	97	609
2019	More than 20 years in the federal public service	3	97	305
2018	Less than 3 years in the federal public service	0	100	57
2018	3 to 10 years in the federal public service	4	96	335
2018	11 to 20 years in the federal public service	3	97	636
2018	More than 20 years in the federal public service	3	97	307

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	24	76	111
2019	3 to 10 years in the federal public service	14	86	292
2019	11 to 20 years in the federal public service	11	89	609
2019	More than 20 years in the federal public service	4	96	305
2018	Less than 3 years in the federal public service	13	87	57
2018	3 to 10 years in the federal public service	17	83	335
2018	11 to 20 years in the federal public service	10	90	636
2018	More than 20 years in the federal public service	6	94	307

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	13	87	111
2019	3 to 10 years in the federal public service	13	87	292
2019	11 to 20 years in the federal public service	12	88	609
2019	More than 20 years in the federal public service	15	85	305
2018	3 to 10 years in the federal public service	13	87	335
2018	11 to 20 years in the federal public service	12	88	636

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	46	54	111
2019	3 to 10 years in the federal public service	60	40	292
2019	11 to 20 years in the federal public service	60	40	609
2019	More than 20 years in the federal public service	59	41	305
2018	Less than 3 years in the federal public service	47	53	57
2018	3 to 10 years in the federal public service	55	45	335
2018	11 to 20 years in the federal public service	58	42	636
2018	More than 20 years in the federal public service	58	42	307

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	22	78	111
2019	3 to 10 years in the federal public service	32	68	292
2019	11 to 20 years in the federal public service	28	72	609
2019	More than 20 years in the federal public service	31	69	305
2018	Less than 3 years in the federal public service	21	79	57
2018	3 to 10 years in the federal public service	32	68	335
2018	11 to 20 years in the federal public service	29	71	636
2018	More than 20 years in the federal public service	27	73	307

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	9	91	111
2019	3 to 10 years in the federal public service	14	86	292
2019	11 to 20 years in the federal public service	20	80	609
2019	More than 20 years in the federal public service	15	85	305
2018	3 to 10 years in the federal public service	13	87	335
2018	11 to 20 years in the federal public service	18	82	636

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	46	54	110
2019	3 to 10 years in the federal public service	46	54	292
2019	11 to 20 years in the federal public service	51	49	604
2019	More than 20 years in the federal public service	51	49	303
2018	Less than 3 years in the federal public service	35	65	58
2018	3 to 10 years in the federal public service	48	52	337
2018	11 to 20 years in the federal public service	53	47	637
2018	More than 20 years in the federal public service	52	48	308

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	23	77	110
2019	3 to 10 years in the federal public service	28	72	292
2019	11 to 20 years in the federal public service	29	71	604
2019	More than 20 years in the federal public service	30	70	303
2018	Less than 3 years in the federal public service	16	84	58
2018	3 to 10 years in the federal public service	26	74	337
2018	11 to 20 years in the federal public service	29	71	637
2018	More than 20 years in the federal public service	28	72	308

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	604
2019	More than 20 years in the federal public service	10	90	303
2018	3 to 10 years in the federal public service	5	95	337
2018	11 to 20 years in the federal public service	5	95	637

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	10	90	110
2019	3 to 10 years in the federal public service	24	76	292
2019	11 to 20 years in the federal public service	28	72	604
2019	More than 20 years in the federal public service	24	76	303
2018	3 to 10 years in the federal public service	24	76	337
2018	11 to 20 years in the federal public service	25	75	637

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	5	95	110
2019	3 to 10 years in the federal public service	6	94	292
2019	11 to 20 years in the federal public service	9	91	604
2019	More than 20 years in the federal public service	13	87	303
2018	Less than 3 years in the federal public service	10	90	58
2018	3 to 10 years in the federal public service	9	91	337
2018	11 to 20 years in the federal public service	9	91	637
2018	More than 20 years in the federal public service	9	91	308

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	6	94	110
2019	3 to 10 years in the federal public service	8	92	292
2019	11 to 20 years in the federal public service	14	86	604
2019	More than 20 years in the federal public service	12	88	303
2018	3 to 10 years in the federal public service	11	89	337
2018	11 to 20 years in the federal public service	12	88	637

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	14	86	110
2019	3 to 10 years in the federal public service	16	84	292
2019	11 to 20 years in the federal public service	15	85	604
2019	More than 20 years in the federal public service	13	87	303
2018	Less than 3 years in the federal public service	6	94	58
2018	3 to 10 years in the federal public service	17	83	337
2018	11 to 20 years in the federal public service	12	88	637
2018	More than 20 years in the federal public service	18	82	308

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	4	96	110
2019	3 to 10 years in the federal public service	11	89	292
2019	11 to 20 years in the federal public service	13	87	604
2019	More than 20 years in the federal public service	14	86	303
2018	Less than 3 years in the federal public service	9	91	58
2018	3 to 10 years in the federal public service	12	88	337
2018	11 to 20 years in the federal public service	11	89	637
2018	More than 20 years in the federal public service	11	89	308

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	37	63	110
2019	3 to 10 years in the federal public service	27	73	292
2019	11 to 20 years in the federal public service	27	73	604
2019	More than 20 years in the federal public service	25	75	303
2018	Less than 3 years in the federal public service	42	58	58
2018	3 to 10 years in the federal public service	30	70	337
2018	11 to 20 years in the federal public service	26	74	637
2018	More than 20 years in the federal public service	23	77	308

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	18	82	103
2019	3 to 10 years in the federal public service	12	88	268
2019	11 to 20 years in the federal public service	8	92	523
2019	More than 20 years in the federal public service	7	93	267
2018	Less than 3 years in the federal public service	14	86	55
2018	3 to 10 years in the federal public service	7	93	301
2018	11 to 20 years in the federal public service	9	91	561
2018	More than 20 years in the federal public service	11	89	264

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	40	60	103
2019	3 to 10 years in the federal public service	19	81	268
2019	11 to 20 years in the federal public service	12	88	523
2019	More than 20 years in the federal public service	13	87	267
2018	Less than 3 years in the federal public service	40	60	55
2018	3 to 10 years in the federal public service	17	83	301
2018	11 to 20 years in the federal public service	12	88	561
2018	More than 20 years in the federal public service	9	91	264

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	14	86	103
2019	3 to 10 years in the federal public service	8	92	268
2019	11 to 20 years in the federal public service	8	92	523
2019	More than 20 years in the federal public service	6	94	267
2018	Less than 3 years in the federal public service	12	88	55
2018	3 to 10 years in the federal public service	8	92	301
2018	11 to 20 years in the federal public service	8	92	561
2018	More than 20 years in the federal public service	10	90	264

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	9	91	103
2019	3 to 10 years in the federal public service	4	96	268
2019	11 to 20 years in the federal public service	7	93	523
2019	More than 20 years in the federal public service	3	97	267
2018	Less than 3 years in the federal public service	9	91	55
2018	3 to 10 years in the federal public service	6	94	301
2018	11 to 20 years in the federal public service	4	96	561
2018	More than 20 years in the federal public service	8	92	264

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	15	85	103
2019	3 to 10 years in the federal public service	10	90	268
2019	11 to 20 years in the federal public service	7	93	523
2019	More than 20 years in the federal public service	7	93	267
2018	3 to 10 years in the federal public service	6	94	301
2018	11 to 20 years in the federal public service	9	91	561

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	8	92	103
2019	3 to 10 years in the federal public service	9	91	268
2019	11 to 20 years in the federal public service	8	92	523
2019	More than 20 years in the federal public service	8	92	267
2018	Less than 3 years in the federal public service	9	91	55
2018	3 to 10 years in the federal public service	6	94	301
2018	11 to 20 years in the federal public service	9	91	561
2018	More than 20 years in the federal public service	9	91	264

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	8	92	103
2019	3 to 10 years in the federal public service	6	94	268
2019	11 to 20 years in the federal public service	7	93	523
2019	More than 20 years in the federal public service	7	93	267
2018	3 to 10 years in the federal public service	8	92	301
2018	11 to 20 years in the federal public service	7	93	561

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	24	76	103
2019	3 to 10 years in the federal public service	17	83	268
2019	11 to 20 years in the federal public service	9	91	523
2019	More than 20 years in the federal public service	6	94	267
2018	Less than 3 years in the federal public service	25	75	55
2018	3 to 10 years in the federal public service	11	89	301
2018	11 to 20 years in the federal public service	12	88	561
2018	More than 20 years in the federal public service	6	94	264

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	7	93	103
2019	3 to 10 years in the federal public service	11	89	268
2019	11 to 20 years in the federal public service	9	91	523
2019	More than 20 years in the federal public service	14	86	267
2018	Less than 3 years in the federal public service	8	92	55
2018	3 to 10 years in the federal public service	8	92	301
2018	11 to 20 years in the federal public service	9	91	561
2018	More than 20 years in the federal public service	8	92	264

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	22	78	103
2019	3 to 10 years in the federal public service	38	62	268
2019	11 to 20 years in the federal public service	40	60	523
2019	More than 20 years in the federal public service	33	67	267
2018	Less than 3 years in the federal public service	33	67	55
2018	3 to 10 years in the federal public service	41	59	301
2018	11 to 20 years in the federal public service	41	59	561
2018	More than 20 years in the federal public service	26	74	264

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	14	86	103
2019	3 to 10 years in the federal public service	8	92	268
2019	11 to 20 years in the federal public service	8	92	523
2019	More than 20 years in the federal public service	12	88	267
2018	3 to 10 years in the federal public service	12	88	301
2018	11 to 20 years in the federal public service	8	92	561

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	47	53	103
2019	3 to 10 years in the federal public service	58	42	268
2019	11 to 20 years in the federal public service	56	44	523
2019	More than 20 years in the federal public service	44	56	267
2018	Less than 3 years in the federal public service	40	60	55
2018	3 to 10 years in the federal public service	55	45	301
2018	11 to 20 years in the federal public service	51	49	561
2018	More than 20 years in the federal public service	40	60	264

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	2	98	523
2019	More than 20 years in the federal public service	3	97	267
2018	Less than 3 years in the federal public service	0	100	55
2018	3 to 10 years in the federal public service	2	98	301
2018	11 to 20 years in the federal public service	2	98	561
2018	More than 20 years in the federal public service	3	97	264

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	47	53	103
2019	3 to 10 years in the federal public service	61	39	268
2019	11 to 20 years in the federal public service	66	34	523
2019	More than 20 years in the federal public service	66	34	267
2018	Less than 3 years in the federal public service	45	55	55
2018	3 to 10 years in the federal public service	61	39	301
2018	11 to 20 years in the federal public service	66	34	561
2018	More than 20 years in the federal public service	64	36	264

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	5	95	268
2019	11 to 20 years in the federal public service	4	96	523
2018	3 to 10 years in the federal public service	4	96	301
2018	11 to 20 years in the federal public service	4	96	561

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	11	89	103
2019	3 to 10 years in the federal public service	15	85	268
2019	11 to 20 years in the federal public service	11	89	523
2019	More than 20 years in the federal public service	19	81	267
2018	Less than 3 years in the federal public service	13	87	55
2018	3 to 10 years in the federal public service	11	89	301
2018	11 to 20 years in the federal public service	11	89	561
2018	More than 20 years in the federal public service	14	86	264

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	12	88	1133
2019	3 to 10 years in the federal public service	30	70	1449
2019	11 to 20 years in the federal public service	29	71	3007
2019	More than 20 years in the federal public service	27	73	1592

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	24	16	16	4	3	24	13	64	12	1132
2019	3 to 10 years in the federal public service	11	14	21	12	17	18	7	34	38	1450
2019	11 to 20 years in the federal public service	8	15	22	13	20	17	4	29	43	3023
2019	More than 20 years in the federal public service	11	19	21	14	18	15	3	36	39	1595
2018	Less than 3 years in the federal public service	24	18	18	5	5	22	9	60	14	572
2018	3 to 10 years in the federal public service	8	15	24	13	18	17	4	30	39	1501
2018	11 to 20 years in the federal public service	7	15	24	14	21	15	3	28	43	2601
2018	More than 20 years in the federal public service	11	20	25	14	17	11	3	35	36	1507
2017	Less than 3 years in the federal public service	21	17	14	4	3	29	11	64	12	665
2017	3 to 10 years in the federal public service	8	14	21	13	17	19	7	31	41	2168
2017	11 to 20 years in the federal public service	8	15	24	11	20	18	4	29	40	2635
2017	More than 20 years in the federal public service	11	19	26	11	16	14	3	35	33	1612
2014	Less than 3 years in the federal public service	21	14	16	4	4	28	13	59	13	558
2014	3 to 10 years in the federal public service	10	14	21	10	13	24	8	35	34	3643
2014	11 to 20 years in the federal public service	9	17	24	11	15	20	5	34	34	2669
2014	More than 20 years in the federal public service	12	20	24	10	13	18	3	40	30	2260

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	38	27	16	4	3	10	2	74	8	1134
2019	3 to 10 years in the federal public service	20	27	20	12	14	7	1	50	28	1447
2019	11 to 20 years in the federal public service	15	27	22	14	15	7	1	45	31	3018
2019	More than 20 years in the federal public service	20	29	21	11	14	4	1	52	26	1597
2018	Less than 3 years in the federal public service	34	31	15	7	2	9	2	73	10	570
2018	3 to 10 years in the federal public service	15	26	23	14	16	7	1	43	32	1504
2018	11 to 20 years in the federal public service	12	26	24	15	17	6	0	41	34	2601
2018	More than 20 years in the federal public service	17	31	21	13	14	3	0	50	28	1507
2017	Less than 3 years in the federal public service	33	27	15	5	3	13	3	72	10	664
2017	3 to 10 years in the federal public service	13	26	23	14	14	8	1	43	32	2168
2017	11 to 20 years in the federal public service	12	25	24	13	17	8	1	41	33	2630
2017	More than 20 years in the federal public service	16	30	22	11	14	6	1	49	28	1607
2014	Less than 3 years in the federal public service	30	24	18	5	3	16	3	67	10	558
2014	3 to 10 years in the federal public service	15	25	23	11	11	14	2	47	26	3643
2014	11 to 20 years in the federal public service	14	26	24	12	12	11	1	45	28	2671
2014	More than 20 years in the federal public service	17	29	23	10	12	8	0	51	24	2258
2011	Less than 3 years in the federal public service	36	34	16	5	2	7	0	75	8	966
2011	3 to 10 years in the federal public service	19	35	21	11	8	6	0	57	20	4272
2011	11 to 20 years in the federal public service	20	38	19	10	8	5	0	61	20	2130
2011	More than 20 years in the federal public service	25	37	18	9	7	4	0	64	17	2630

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	5	95	1133
2019	3 to 10 years in the federal public service	14	86	1448
2019	11 to 20 years in the federal public service	14	86	3019
2019	More than 20 years in the federal public service	13	87	1595
2018	Less than 3 years in the federal public service	4	96	569
2018	3 to 10 years in the federal public service	15	85	1500
2018	11 to 20 years in the federal public service	16	84	2599
2018	More than 20 years in the federal public service	13	87	1511

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	55	45	51
2019	3 to 10 years in the federal public service	45	55	184
2019	11 to 20 years in the federal public service	35	65	403
2019	More than 20 years in the federal public service	35	65	187
2018	Less than 3 years in the federal public service	48	52	21
2018	3 to 10 years in the federal public service	41	59	216
2018	11 to 20 years in the federal public service	34	66	414
2018	More than 20 years in the federal public service	29	71	184

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	58	42	51
2019	3 to 10 years in the federal public service	71	29	184
2019	11 to 20 years in the federal public service	81	19	403
2019	More than 20 years in the federal public service	84	16	187
2018	Less than 3 years in the federal public service	60	40	21
2018	3 to 10 years in the federal public service	74	26	216
2018	11 to 20 years in the federal public service	82	18	414
2018	More than 20 years in the federal public service	82	18	184

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	4	96	403
2019	More than 20 years in the federal public service	6	94	187
2018	Less than 3 years in the federal public service	0	100	21
2018	3 to 10 years in the federal public service	3	97	216
2018	11 to 20 years in the federal public service	2	98	414
2018	More than 20 years in the federal public service	4	96	184

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	5	95	184
2019	11 to 20 years in the federal public service	3	97	403
2018	3 to 10 years in the federal public service	5	95	216
2018	11 to 20 years in the federal public service	3	97	414

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	403
2019	More than 20 years in the federal public service	4	96	187
2018	3 to 10 years in the federal public service	5	95	216
2018	11 to 20 years in the federal public service	5	95	414

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	18	82	51
2019	3 to 10 years in the federal public service	24	76	184
2019	11 to 20 years in the federal public service	13	87	403
2019	More than 20 years in the federal public service	9	91	187
2018	3 to 10 years in the federal public service	22	78	216
2018	11 to 20 years in the federal public service	14	86	414

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	8	92	403
2019	More than 20 years in the federal public service	8	92	187
2018	3 to 10 years in the federal public service	9	91	216
2018	11 to 20 years in the federal public service	8	92	414

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	22	78	51
2019	3 to 10 years in the federal public service	28	72	179
2019	11 to 20 years in the federal public service	25	75	395
2019	More than 20 years in the federal public service	14	86	184
2018	Less than 3 years in the federal public service	31	69	21
2018	3 to 10 years in the federal public service	33	67	216
2018	11 to 20 years in the federal public service	23	77	412
2018	More than 20 years in the federal public service	20	80	182

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	25	75	51
2019	3 to 10 years in the federal public service	23	77	179
2019	11 to 20 years in the federal public service	17	83	395
2019	More than 20 years in the federal public service	14	86	184
2018	Less than 3 years in the federal public service	28	72	21
2018	3 to 10 years in the federal public service	24	76	216
2018	11 to 20 years in the federal public service	18	82	412
2018	More than 20 years in the federal public service	11	89	182

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	16	84	51
2019	3 to 10 years in the federal public service	16	84	179
2019	11 to 20 years in the federal public service	18	82	395
2019	More than 20 years in the federal public service	9	91	184
2018	3 to 10 years in the federal public service	19	81	216
2018	11 to 20 years in the federal public service	17	83	412

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	11	89	51
2019	3 to 10 years in the federal public service	8	92	179
2019	11 to 20 years in the federal public service	6	94	395
2019	More than 20 years in the federal public service	3	97	184
2018	3 to 10 years in the federal public service	9	91	216
2018	11 to 20 years in the federal public service	6	94	412

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	29	71	51
2019	3 to 10 years in the federal public service	28	72	179
2019	11 to 20 years in the federal public service	19	81	395
2019	More than 20 years in the federal public service	39	61	184
2018	3 to 10 years in the federal public service	16	84	216
2018	11 to 20 years in the federal public service	15	85	412

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	32	68	51
2019	3 to 10 years in the federal public service	35	65	179
2019	11 to 20 years in the federal public service	38	62	395
2019	More than 20 years in the federal public service	27	73	184
2018	Less than 3 years in the federal public service	28	72	21
2018	3 to 10 years in the federal public service	38	62	216
2018	11 to 20 years in the federal public service	38	62	412
2018	More than 20 years in the federal public service	35	65	182

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	6	94	395
2019	More than 20 years in the federal public service	3	97	184
2018	3 to 10 years in the federal public service	8	92	216
2018	11 to 20 years in the federal public service	4	96	412

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	51
2019	11 to 20 years in the federal public service	3	97	395
2018	3 to 10 years in the federal public service	3	97	216
2018	11 to 20 years in the federal public service	1	99	412

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	14	86	395
2019	More than 20 years in the federal public service	10	90	184
2018	3 to 10 years in the federal public service	13	87	216
2018	11 to 20 years in the federal public service	11	89	412

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	14	86	51
2019	3 to 10 years in the federal public service	26	74	179
2019	11 to 20 years in the federal public service	28	72	395
2019	More than 20 years in the federal public service	19	81	184
2018	3 to 10 years in the federal public service	24	76	216
2018	11 to 20 years in the federal public service	30	70	412

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	51
2019	11 to 20 years in the federal public service	2	98	395
2018	3 to 10 years in the federal public service	0	100	216
2018	11 to 20 years in the federal public service	2	98	412

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	11	89	51
2019	3 to 10 years in the federal public service	16	84	179
2019	11 to 20 years in the federal public service	24	76	395
2019	More than 20 years in the federal public service	30	70	184
2018	3 to 10 years in the federal public service	15	85	216
2018	11 to 20 years in the federal public service	20	80	412

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	0	100	179
2018	Less than 3 years in the federal public service	0	100	21

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	18	82	51
2019	3 to 10 years in the federal public service	13	87	179
2019	11 to 20 years in the federal public service	14	86	395
2019	More than 20 years in the federal public service	24	76	184
2018	3 to 10 years in the federal public service	15	85	216
2018	11 to 20 years in the federal public service	14	86	412

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	28	72	51
2019	3 to 10 years in the federal public service	24	76	178
2019	11 to 20 years in the federal public service	34	66	392
2019	More than 20 years in the federal public service	30	70	184
2018	Less than 3 years in the federal public service	25	75	21
2018	3 to 10 years in the federal public service	23	77	217
2018	11 to 20 years in the federal public service	34	66	414
2018	More than 20 years in the federal public service	37	63	182

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	12	88	51
2019	3 to 10 years in the federal public service	13	87	178
2019	11 to 20 years in the federal public service	18	82	392
2019	More than 20 years in the federal public service	18	82	184
2018	3 to 10 years in the federal public service	12	88	217
2018	11 to 20 years in the federal public service	19	81	414

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	5	95	392
2019	More than 20 years in the federal public service	6	94	184
2018	11 to 20 years in the federal public service	4	96	414
2018	More than 20 years in the federal public service	5	95	182

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	12	88	51
2019	3 to 10 years in the federal public service	20	80	178
2019	11 to 20 years in the federal public service	19	81	392
2019	More than 20 years in the federal public service	24	76	184
2018	3 to 10 years in the federal public service	17	83	217
2018	11 to 20 years in the federal public service	23	77	414

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	392
2019	More than 20 years in the federal public service	5	95	184
2018	Less than 3 years in the federal public service	0	100	21
2018	3 to 10 years in the federal public service	2	98	217
2018	11 to 20 years in the federal public service	4	96	414
2018	More than 20 years in the federal public service	3	97	182

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	13	87	392
2019	More than 20 years in the federal public service	11	89	184
2018	3 to 10 years in the federal public service	8	92	217
2018	11 to 20 years in the federal public service	12	88	414

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	392
2019	More than 20 years in the federal public service	12	88	184
2018	Less than 3 years in the federal public service	0	100	21
2018	3 to 10 years in the federal public service	11	89	217
2018	11 to 20 years in the federal public service	9	91	414
2018	More than 20 years in the federal public service	9	91	182

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	10	90	392
2019	More than 20 years in the federal public service	16	84	184
2018	Less than 3 years in the federal public service	0	100	21
2018	3 to 10 years in the federal public service	6	94	217
2018	11 to 20 years in the federal public service	9	91	414
2018	More than 20 years in the federal public service	8	92	182

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	46	54	51
2019	3 to 10 years in the federal public service	52	48	178
2019	11 to 20 years in the federal public service	48	52	392
2019	More than 20 years in the federal public service	38	62	184
2018	Less than 3 years in the federal public service	50	50	21
2018	3 to 10 years in the federal public service	56	44	217
2018	11 to 20 years in the federal public service	45	55	414
2018	More than 20 years in the federal public service	45	55	182

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	6	94	317
2019	More than 20 years in the federal public service	5	95	141
2018	Less than 3 years in the federal public service	0	100	19
2018	3 to 10 years in the federal public service	7	93	200
2018	11 to 20 years in the federal public service	4	96	367
2018	More than 20 years in the federal public service	7	93	164

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	317
2019	More than 20 years in the federal public service	8	92	141
2018	3 to 10 years in the federal public service	14	86	200
2018	11 to 20 years in the federal public service	10	90	367

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	2	98	317
2018	3 to 10 years in the federal public service	4	96	200
2018	11 to 20 years in the federal public service	3	97	367

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	2	98	317
2018	Less than 3 years in the federal public service	0	100	19
2018	3 to 10 years in the federal public service	3	97	200
2018	11 to 20 years in the federal public service	4	96	367
2018	More than 20 years in the federal public service	0	100	164

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	2	98	317
2018	Less than 3 years in the federal public service	0	100	19
2018	3 to 10 years in the federal public service	3	97	200
2018	11 to 20 years in the federal public service	2	98	367
2018	More than 20 years in the federal public service	4	96	164

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	4	96	317
2018	11 to 20 years in the federal public service	2	98	367
2018	More than 20 years in the federal public service	3	97	164

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	5	95	317
2018	3 to 10 years in the federal public service	4	96	200
2018	11 to 20 years in the federal public service	4	96	367

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	9	91	317
2019	More than 20 years in the federal public service	9	91	141
2018	3 to 10 years in the federal public service	11	89	200
2018	11 to 20 years in the federal public service	11	89	367

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	9	91	317
2018	3 to 10 years in the federal public service	6	94	200
2018	11 to 20 years in the federal public service	10	90	367

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	31	69	317
2019	More than 20 years in the federal public service	27	73	141
2018	3 to 10 years in the federal public service	29	71	200
2018	11 to 20 years in the federal public service	33	67	367

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	317
2019	More than 20 years in the federal public service	10	90	141
2018	3 to 10 years in the federal public service	6	94	200
2018	11 to 20 years in the federal public service	11	89	367

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	51	49	317
2019	More than 20 years in the federal public service	43	57	141
2018	Less than 3 years in the federal public service	47	53	19
2018	3 to 10 years in the federal public service	43	57	200
2018	11 to 20 years in the federal public service	49	51	367
2018	More than 20 years in the federal public service	39	61	164

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	3	97	317
2018	Less than 3 years in the federal public service	0	100	19
2018	3 to 10 years in the federal public service	3	97	200
2018	11 to 20 years in the federal public service	3	97	367
2018	More than 20 years in the federal public service	4	96	164

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	70	30	317
2019	More than 20 years in the federal public service	64	36	141
2018	Less than 3 years in the federal public service	55	45	19
2018	3 to 10 years in the federal public service	65	35	200
2018	11 to 20 years in the federal public service	70	30	367
2018	More than 20 years in the federal public service	71	29	164

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	3	97	317
2018	3 to 10 years in the federal public service	4	96	200
2018	11 to 20 years in the federal public service	5	95	367

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	12	88	317
2019	More than 20 years in the federal public service	12	88	141
2018	3 to 10 years in the federal public service	13	87	200
2018	11 to 20 years in the federal public service	12	88	367

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	8	92	1133
2019	3 to 10 years in the federal public service	17	83	1445
2019	11 to 20 years in the federal public service	18	82	3008
2019	More than 20 years in the federal public service	16	84	1593

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	28	15	16	3	3	24	12	67	8	1133
2019	3 to 10 years in the federal public service	13	16	26	8	10	22	6	40	24	1445
2019	11 to 20 years in the federal public service	10	17	27	8	13	22	4	36	28	3015
2019	More than 20 years in the federal public service	13	19	27	7	10	19	4	42	23	1591
2018	Less than 3 years in the federal public service	26	18	19	3	2	25	8	65	7	565
2018	3 to 10 years in the federal public service	10	17	29	8	11	22	4	36	25	1502
2018	11 to 20 years in the federal public service	8	17	30	9	13	19	3	33	28	2602
2018	More than 20 years in the federal public service	13	20	32	7	10	16	3	40	21	1505
2017	Less than 3 years in the federal public service	24	18	14	2	2	32	10	71	6	665
2017	3 to 10 years in the federal public service	10	16	25	6	9	26	6	40	23	2168
2017	11 to 20 years in the federal public service	9	16	28	8	11	23	5	35	26	2635
2017	More than 20 years in the federal public service	12	21	29	6	9	19	5	43	20	1613
2014	Less than 3 years in the federal public service	20	15	16	2	3	32	12	63	9	556
2014	3 to 10 years in the federal public service	11	16	23	6	7	30	8	43	20	3644
2014	11 to 20 years in the federal public service	11	16	27	6	9	26	5	39	22	2670
2014	More than 20 years in the federal public service	13	18	28	6	7	22	4	43	19	2261

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	24	14	3	2	12	3	77	6	1129
2019	3 to 10 years in the federal public service	23	27	24	7	9	9	1	55	18	1444
2019	11 to 20 years in the federal public service	17	28	25	8	11	9	1	50	22	3018
2019	More than 20 years in the federal public service	23	29	23	8	10	7	1	56	19	1586
2018	Less than 3 years in the federal public service	36	29	16	4	1	11	3	76	6	566
2018	3 to 10 years in the federal public service	17	26	26	9	11	10	1	48	23	1499
2018	11 to 20 years in the federal public service	13	28	27	10	13	8	1	45	25	2597
2018	More than 20 years in the federal public service	19	29	27	9	9	6	1	52	19	1504
2017	Less than 3 years in the federal public service	38	29	10	3	2	14	4	81	6	665
2017	3 to 10 years in the federal public service	16	28	25	7	9	13	2	52	19	2169
2017	11 to 20 years in the federal public service	16	26	25	10	10	12	2	49	23	2621
2017	More than 20 years in the federal public service	19	30	25	7	9	9	1	54	18	1608
2014	Less than 3 years in the federal public service	34	25	16	3	2	17	4	74	6	557
2014	3 to 10 years in the federal public service	17	26	23	7	7	19	2	54	18	3642
2014	11 to 20 years in the federal public service	16	27	25	8	8	15	1	51	19	2668
2014	More than 20 years in the federal public service	20	28	24	7	8	12	1	56	17	2258
2011	Less than 3 years in the federal public service	42	33	12	3	1	8	1	82	4	962
2011	3 to 10 years in the federal public service	23	37	19	7	5	8	0	66	14	4265
2011	11 to 20 years in the federal public service	25	38	17	8	6	6	0	67	15	2122
2011	More than 20 years in the federal public service	29	38	17	6	4	6	0	71	11	2627

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	27	25	18	14	15	0	1	53	29	1135
2019	3 to 10 years in the federal public service	19	21	21	13	25	0	0	41	38	1448
2019	11 to 20 years in the federal public service	24	27	19	11	18	0	1	52	29	3016
2019	More than 20 years in the federal public service	31	28	19	10	12	0	1	59	22	1602
2018	Less than 3 years in the federal public service	26	28	21	12	12	0	0	55	24	573
2018	3 to 10 years in the federal public service	19	24	21	13	22	0	1	43	35	1498
2018	11 to 20 years in the federal public service	23	26	21	13	16	0	1	49	30	2600
2018	More than 20 years in the federal public service	31	27	19	11	11	0	1	58	22	1509
2017	Less than 3 years in the federal public service	27	28	20	11	11	1	2	57	23	663
2017	3 to 10 years in the federal public service	21	24	21	14	18	0	1	46	33	2166
2017	11 to 20 years in the federal public service	24	29	20	11	14	0	2	55	25	2623
2017	More than 20 years in the federal public service	30	25	20	11	12	0	2	56	24	1605

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	42	29	17	6	4	0	1	72	10	1131
2019	3 to 10 years in the federal public service	22	27	24	14	13	0	0	49	27	1451
2019	11 to 20 years in the federal public service	16	26	26	17	14	0	1	42	32	3015
2019	More than 20 years in the federal public service	17	29	25	16	12	0	1	47	28	1596
2018	Less than 3 years in the federal public service	35	32	20	9	4	0	0	67	13	572
2018	3 to 10 years in the federal public service	18	29	26	15	12	0	0	47	28	1496
2018	11 to 20 years in the federal public service	13	25	28	19	14	0	0	38	33	2596
2018	More than 20 years in the federal public service	16	27	25	17	13	0	1	44	31	1509
2017	Less than 3 years in the federal public service	35	28	21	9	4	1	1	65	13	665
2017	3 to 10 years in the federal public service	20	26	24	15	13	0	1	46	29	2168
2017	11 to 20 years in the federal public service	15	25	26	17	16	0	1	40	34	2629
2017	More than 20 years in the federal public service	15	25	26	18	15	0	1	40	34	1607

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	57	25	10	4	2	0	3	84	5	1123
2019	3 to 10 years in the federal public service	31	31	20	9	7	0	2	64	16	1443
2019	11 to 20 years in the federal public service	23	29	23	13	9	1	3	54	23	2987
2019	More than 20 years in the federal public service	22	30	22	14	9	0	2	53	24	1594
2018	Less than 3 years in the federal public service	51	27	12	4	3	0	3	80	7	568
2018	3 to 10 years in the federal public service	27	32	20	10	8	1	3	60	18	1483
2018	11 to 20 years in the federal public service	20	29	25	14	11	0	2	49	25	2575
2018	More than 20 years in the federal public service	19	28	23	15	11	0	3	49	27	1490
2017	Less than 3 years in the federal public service	49	25	12	4	2	2	6	80	6	663
2017	3 to 10 years in the federal public service	29	28	20	10	8	1	4	59	19	2162
2017	11 to 20 years in the federal public service	21	27	23	14	11	0	3	50	26	2619
2017	More than 20 years in the federal public service	18	27	22	16	13	0	4	47	30	1604

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	39	23	16	8	11	0	1	64	20	1130
2019	3 to 10 years in the federal public service	16	18	20	18	28	0	0	34	46	1443
2019	11 to 20 years in the federal public service	10	18	20	21	30	0	1	28	52	3007
2019	More than 20 years in the federal public service	12	19	22	20	25	1	1	32	46	1595
2018	Less than 3 years in the federal public service	32	20	21	14	13	1	1	52	27	572
2018	3 to 10 years in the federal public service	10	17	21	20	30	0	0	28	51	1492
2018	11 to 20 years in the federal public service	8	14	23	22	32	0	1	23	54	2590
2018	More than 20 years in the federal public service	12	18	24	19	26	1	1	31	45	1505
2017	Less than 3 years in the federal public service	27	19	19	16	14	2	3	48	32	665
2017	3 to 10 years in the federal public service	11	16	19	20	33	0	1	27	54	2164
2017	11 to 20 years in the federal public service	9	16	21	22	31	1	1	25	54	2626
2017	More than 20 years in the federal public service	10	17	21	21	29	1	1	28	51	1603

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	64	18	9	3	2	0	4	85	5	1132
2019	3 to 10 years in the federal public service	39	25	15	8	9	0	3	66	18	1445
2019	11 to 20 years in the federal public service	41	25	15	8	7	0	4	68	16	3004
2019	More than 20 years in the federal public service	41	24	14	7	6	1	7	70	14	1589
2018	Less than 3 years in the federal public service	52	23	11	5	4	0	5	79	9	570
2018	3 to 10 years in the federal public service	39	24	17	8	9	0	3	65	18	1490
2018	11 to 20 years in the federal public service	36	26	18	8	6	0	5	66	15	2591
2018	More than 20 years in the federal public service	42	24	13	6	5	1	9	72	13	1508
2017	Less than 3 years in the federal public service	50	23	14	4	3	1	4	77	7	665
2017	3 to 10 years in the federal public service	37	24	16	8	7	0	7	66	16	2164
2017	11 to 20 years in the federal public service	35	24	17	7	6	1	9	66	15	2629
2017	More than 20 years in the federal public service	37	22	15	7	6	1	12	68	14	1597

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	26	17	6	6	0	1	70	12	1133
2019	3 to 10 years in the federal public service	23	26	22	11	18	0	0	49	29	1448
2019	11 to 20 years in the federal public service	20	24	23	15	18	0	0	44	33	3016
2019	More than 20 years in the federal public service	25	29	22	10	12	0	1	55	23	1591
2018	Less than 3 years in the federal public service	35	27	19	10	7	0	2	64	17	570
2018	3 to 10 years in the federal public service	21	23	22	14	19	0	1	44	33	1495
2018	11 to 20 years in the federal public service	16	23	24	17	19	0	1	39	37	2585
2018	More than 20 years in the federal public service	25	26	22	12	13	0	1	52	25	1508
2017	Less than 3 years in the federal public service	32	29	20	9	7	1	1	63	16	664
2017	3 to 10 years in the federal public service	19	24	24	15	16	0	0	44	31	2153
2017	11 to 20 years in the federal public service	16	25	25	18	16	0	0	41	34	2618
2017	More than 20 years in the federal public service	23	28	23	12	12	0	1	52	24	1597

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	29	13	5	4	1	1	78	9	1130
2019	3 to 10 years in the federal public service	22	30	25	12	10	0	0	52	23	1445
2019	11 to 20 years in the federal public service	16	33	26	14	11	0	0	49	25	3001
2019	More than 20 years in the federal public service	20	32	23	12	11	0	1	52	24	1597
2018	Less than 3 years in the federal public service	40	32	19	5	2	1	2	74	7	571
2018	3 to 10 years in the federal public service	17	32	25	15	10	0	1	49	25	1506
2018	11 to 20 years in the federal public service	14	29	28	16	12	1	1	44	28	2592
2018	More than 20 years in the federal public service	14	32	27	16	10	0	1	47	26	1502
2017	Less than 3 years in the federal public service	42	27	16	8	3	1	3	73	11	663
2017	3 to 10 years in the federal public service	17	27	24	17	13	1	1	45	31	2153
2017	11 to 20 years in the federal public service	14	28	27	18	12	1	1	42	31	2620
2017	More than 20 years in the federal public service	15	29	25	17	12	1	1	46	29	1597

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	28	13	7	3	1	1	75	11	1130
2019	3 to 10 years in the federal public service	21	28	24	15	10	1	1	50	26	1442
2019	11 to 20 years in the federal public service	14	27	24	19	16	0	0	41	35	3007
2019	More than 20 years in the federal public service	12	27	27	18	14	0	1	40	32	1596
2018	Less than 3 years in the federal public service	37	33	17	7	3	1	2	72	10	570
2018	3 to 10 years in the federal public service	16	27	26	17	13	0	1	44	30	1504
2018	11 to 20 years in the federal public service	11	26	26	20	16	1	1	37	36	2596
2018	More than 20 years in the federal public service	10	25	29	20	15	1	1	36	35	1500
2017	Less than 3 years in the federal public service	38	30	18	8	3	2	2	71	11	662
2017	3 to 10 years in the federal public service	16	26	24	18	13	1	1	43	32	2154
2017	11 to 20 years in the federal public service	12	24	25	20	17	1	1	37	38	2620
2017	More than 20 years in the federal public service	11	24	24	21	18	1	1	36	40	1597

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	28	17	8	6	1	0	68	14	1132
2019	3 to 10 years in the federal public service	25	27	23	13	11	1	0	52	25	1443
2019	11 to 20 years in the federal public service	20	27	22	17	13	0	1	48	30	2995
2019	More than 20 years in the federal public service	21	29	23	13	12	0	1	51	25	1597
2018	Less than 3 years in the federal public service	35	27	22	9	5	0	1	63	14	570
2018	3 to 10 years in the federal public service	20	26	24	15	13	0	1	47	29	1505
2018	11 to 20 years in the federal public service	17	26	23	18	15	0	1	43	33	2594
2018	More than 20 years in the federal public service	18	28	25	15	13	0	1	47	28	1495
2017	Less than 3 years in the federal public service	38	28	18	7	6	1	2	68	13	664
2017	3 to 10 years in the federal public service	21	27	21	16	13	1	1	49	30	2156
2017	11 to 20 years in the federal public service	18	26	23	17	15	0	1	44	32	2622
2017	More than 20 years in the federal public service	19	27	23	16	14	1	2	46	30	1599

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	25	12	6	5	1	1	76	11	1130
2019	3 to 10 years in the federal public service	29	26	17	13	14	0	0	55	28	1442
2019	11 to 20 years in the federal public service	26	26	18	15	14	0	0	52	29	2995
2019	More than 20 years in the federal public service	29	26	18	12	13	0	1	56	26	1588

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	29	15	6	3	1	1	76	9	1125
2019	3 to 10 years in the federal public service	28	30	21	12	8	0	1	58	21	1435
2019	11 to 20 years in the federal public service	22	29	22	15	11	0	0	51	26	2994
2019	More than 20 years in the federal public service	19	28	23	15	13	0	1	48	29	1591
2018	Less than 3 years in the federal public service	37	32	19	8	2	0	1	70	11	568
2018	3 to 10 years in the federal public service	24	30	23	13	9	0	1	54	23	1496
2018	11 to 20 years in the federal public service	20	28	23	16	13	0	0	48	29	2586
2018	More than 20 years in the federal public service	18	27	24	16	14	0	1	45	30	1492
2017	Less than 3 years in the federal public service	39	27	19	9	4	1	2	67	13	663
2017	3 to 10 years in the federal public service	25	30	21	12	10	1	1	56	22	2152
2017	11 to 20 years in the federal public service	21	27	23	16	10	1	2	49	27	2616
2017	More than 20 years in the federal public service	17	27	24	16	14	1	2	46	30	1594

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	65	19	8	4	3	1	1	86	6	1125
2019	3 to 10 years in the federal public service	37	29	17	9	8	0	1	66	17	1435
2019	11 to 20 years in the federal public service	37	26	17	10	9	0	1	63	19	2992
2019	More than 20 years in the federal public service	40	25	17	8	8	0	2	67	16	1588
2018	Less than 3 years in the federal public service	59	27	8	3	2	0	2	88	5	569
2018	3 to 10 years in the federal public service	40	25	18	9	6	0	1	66	16	1498
2018	11 to 20 years in the federal public service	37	26	18	9	8	0	1	65	17	2579
2018	More than 20 years in the federal public service	42	27	14	8	7	0	2	71	15	1491
2017	Less than 3 years in the federal public service	61	22	9	4	2	1	2	85	6	663
2017	3 to 10 years in the federal public service	39	27	17	9	6	0	2	67	16	2167
2017	11 to 20 years in the federal public service	39	27	17	9	6	0	1	67	16	2634
2017	More than 20 years in the federal public service	43	26	16	7	6	0	3	70	13	1609

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	75	11	4	2	2	1	5	92	4	1127
2019	3 to 10 years in the federal public service	63	14	8	4	5	1	5	82	9	1444
2019	11 to 20 years in the federal public service	58	15	8	4	6	1	6	80	11	2997
2019	More than 20 years in the federal public service	59	16	8	4	6	1	7	81	10	1586
2018	Less than 3 years in the federal public service	68	18	6	2	1	1	4	90	3	569
2018	3 to 10 years in the federal public service	58	18	10	5	4	1	4	80	10	1499
2018	11 to 20 years in the federal public service	53	19	11	5	7	1	4	75	13	2582
2018	More than 20 years in the federal public service	56	17	9	5	7	1	5	78	13	1494

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	77	10	5	2	2	1	3	91	5	1131
2019	3 to 10 years in the federal public service	58	17	10	6	8	1	1	76	14	1445
2019	11 to 20 years in the federal public service	56	17	10	7	8	0	2	74	16	3010
2019	More than 20 years in the federal public service	55	19	9	5	8	1	2	77	14	1595
2018	Less than 3 years in the federal public service	73	14	5	1	3	1	3	91	4	567
2018	3 to 10 years in the federal public service	53	18	11	7	8	1	3	74	15	1503
2018	11 to 20 years in the federal public service	49	19	11	8	9	1	2	71	17	2595
2018	More than 20 years in the federal public service	54	17	12	5	8	1	3	74	14	1498
2017	Less than 3 years in the federal public service	77	12	3	3	2	1	3	92	5	665
2017	3 to 10 years in the federal public service	56	19	8	6	7	1	3	78	13	2165
2017	11 to 20 years in the federal public service	53	19	10	7	7	1	2	75	14	2628
2017	More than 20 years in the federal public service	58	17	11	6	6	1	2	77	12	1603

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	64	20	8	2	3	1	2	86	5	1129
2019	3 to 10 years in the federal public service	45	30	14	6	5	0	0	75	10	1438
2019	11 to 20 years in the federal public service	43	31	14	6	5	0	1	76	10	3008
2019	More than 20 years in the federal public service	45	33	12	5	4	0	1	78	9	1592
2018	Less than 3 years in the federal public service	58	26	10	3	2	0	1	85	5	572
2018	3 to 10 years in the federal public service	43	31	14	6	5	0	1	74	11	1500
2018	11 to 20 years in the federal public service	40	33	15	7	4	0	1	74	11	2587
2018	More than 20 years in the federal public service	43	34	14	5	4	0	1	77	9	1504
2017	Less than 3 years in the federal public service	60	25	8	3	1	1	2	87	5	663
2017	3 to 10 years in the federal public service	43	31	13	7	4	1	1	75	11	2168
2017	11 to 20 years in the federal public service	42	33	14	6	4	0	1	76	10	2631
2017	More than 20 years in the federal public service	46	30	13	5	4	0	2	77	9	1608

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	72	13	6	3	3	1	2	88	6	1126
2019	3 to 10 years in the federal public service	47	22	13	8	9	0	1	70	17	1430
2019	11 to 20 years in the federal public service	44	23	15	8	9	0	1	68	17	2996
2019	More than 20 years in the federal public service	47	22	13	7	9	0	2	70	16	1582
2018	Less than 3 years in the federal public service	64	20	8	3	2	0	1	86	6	569
2018	3 to 10 years in the federal public service	40	24	17	9	10	0	1	64	19	1498
2018	11 to 20 years in the federal public service	36	24	17	12	11	0	1	61	23	2573
2018	More than 20 years in the federal public service	40	26	16	9	9	0	0	66	18	1500
2017	Less than 3 years in the federal public service	68	18	5	3	2	1	2	89	6	663
2017	3 to 10 years in the federal public service	44	24	13	8	9	1	2	69	18	2163
2017	11 to 20 years in the federal public service	41	24	14	10	8	0	1	66	19	2632
2017	More than 20 years in the federal public service	46	24	12	9	7	0	2	71	17	1606

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	75	4	1	0	0	1	19	98	1	1117
2019	3 to 10 years in the federal public service	57	8	5	1	1	0	27	90	4	1432
2019	11 to 20 years in the federal public service	49	13	8	2	2	0	27	84	6	2983
2019	More than 20 years in the federal public service	48	13	8	3	3	0	26	82	8	1581
2018	Less than 3 years in the federal public service	67	6	2	0	0	0	24	97	0	566
2018	3 to 10 years in the federal public service	52	9	4	1	1	1	31	91	4	1489
2018	11 to 20 years in the federal public service	45	13	8	3	2	0	30	82	7	2557
2018	More than 20 years in the federal public service	45	15	6	2	2	0	29	85	7	1497
2017	Less than 3 years in the federal public service	68	6	2	1	0	1	22	96	1	661
2017	3 to 10 years in the federal public service	51	9	4	1	2	0	32	89	4	2162
2017	11 to 20 years in the federal public service	45	13	6	3	2	1	31	85	6	2630
2017	More than 20 years in the federal public service	43	15	7	4	2	0	29	82	8	1607

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	74	13	5	2	1	1	5	92	3	1124
2019	3 to 10 years in the federal public service	54	21	12	4	5	0	5	79	9	1434
2019	11 to 20 years in the federal public service	54	24	11	4	3	0	4	81	7	3002
2019	More than 20 years in the federal public service	59	23	8	3	2	0	5	87	5	1588
2018	Less than 3 years in the federal public service	66	17	8	3	1	0	5	87	4	566
2018	3 to 10 years in the federal public service	53	22	12	5	4	0	4	78	9	1497
2018	11 to 20 years in the federal public service	50	27	13	4	2	0	4	80	7	2569
2018	More than 20 years in the federal public service	54	27	10	3	2	0	5	85	5	1492
2017	Less than 3 years in the federal public service	63	19	9	3	1	1	5	87	4	660
2017	3 to 10 years in the federal public service	53	23	10	4	3	1	5	81	8	2159
2017	11 to 20 years in the federal public service	53	23	10	5	2	1	7	82	7	2618
2017	More than 20 years in the federal public service	57	22	8	3	2	0	7	86	6	1589

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	63	13	9	5	6	1	2	79	12	1132
2019	3 to 10 years in the federal public service	70	15	5	3	4	0	2	87	8	1444
2019	11 to 20 years in the federal public service	72	15	5	3	2	0	3	89	5	3016
2019	More than 20 years in the federal public service	74	13	5	2	2	0	4	90	4	1590
2018	Less than 3 years in the federal public service	61	16	9	6	6	0	2	78	13	571
2018	3 to 10 years in the federal public service	69	16	5	3	4	0	3	87	7	1498
2018	11 to 20 years in the federal public service	67	18	6	3	3	0	3	88	6	2583
2018	More than 20 years in the federal public service	70	16	6	1	3	1	4	90	4	1502
2017	Less than 3 years in the federal public service	61	16	8	5	5	1	4	81	10	664
2017	3 to 10 years in the federal public service	63	20	6	4	3	1	4	87	7	2169
2017	11 to 20 years in the federal public service	62	20	7	3	3	1	5	86	6	2632
2017	More than 20 years in the federal public service	66	16	6	3	3	1	5	87	6	1605

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	61	23	9	3	2	1	2	86	5	1129
2019	3 to 10 years in the federal public service	52	27	13	4	2	0	2	80	7	1436
2019	11 to 20 years in the federal public service	47	30	13	5	3	0	1	79	8	3005
2019	More than 20 years in the federal public service	51	28	13	4	2	0	2	81	6	1585
2018	Less than 3 years in the federal public service	57	24	11	4	2	0	2	83	6	569
2018	3 to 10 years in the federal public service	48	27	15	5	3	0	2	77	8	1499
2018	11 to 20 years in the federal public service	41	32	16	6	3	0	2	75	9	2579
2018	More than 20 years in the federal public service	47	30	13	4	3	0	2	79	7	1501
2017	Less than 3 years in the federal public service	59	26	7	3	3	1	2	87	6	664
2017	3 to 10 years in the federal public service	47	30	13	5	3	0	3	79	7	2167
2017	11 to 20 years in the federal public service	43	32	14	5	3	0	2	78	8	2631
2017	More than 20 years in the federal public service	47	30	12	4	3	1	3	80	7	1599

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	28	40	23	6	2	0	69	8	1134
2019	3 to 10 years in the federal public service	13	31	35	15	6	0	44	21	1448
2019	11 to 20 years in the federal public service	9	28	38	17	7	0	37	24	3021
2019	More than 20 years in the federal public service	13	29	36	15	8	0	41	22	1596
2018	Less than 3 years in the federal public service	22	43	27	6	2	0	65	8	569
2018	3 to 10 years in the federal public service	11	29	36	16	7	0	40	23	1512
2018	11 to 20 years in the federal public service	7	25	40	19	8	0	33	27	2608
2018	More than 20 years in the federal public service	11	27	38	16	7	0	38	23	1517
2017	Less than 3 years in the federal public service	20	41	27	8	3	1	62	11	665
2017	3 to 10 years in the federal public service	9	28	39	16	8	0	37	24	2170
2017	11 to 20 years in the federal public service	7	23	40	20	10	0	30	30	2633
2017	More than 20 years in the federal public service	8	25	40	17	10	0	33	27	1612

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	6	11	34	28	20	0	48	17	1127
2019	3 to 10 years in the federal public service	13	20	37	21	8	0	29	34	1448
2019	11 to 20 years in the federal public service	14	24	39	17	6	0	24	38	2990
2019	More than 20 years in the federal public service	14	21	41	18	6	0	24	35	1584
2018	Less than 3 years in the federal public service	6	13	35	26	19	0	45	19	571
2018	3 to 10 years in the federal public service	14	20	38	19	8	0	27	34	1498
2018	11 to 20 years in the federal public service	15	25	39	16	5	0	21	40	2565
2018	More than 20 years in the federal public service	12	23	40	17	7	0	24	35	1494
2017	Less than 3 years in the federal public service	5	13	33	27	20	1	48	19	662
2017	3 to 10 years in the federal public service	12	22	38	19	8	0	27	35	2165
2017	11 to 20 years in the federal public service	13	25	39	16	6	0	22	38	2629
2017	More than 20 years in the federal public service	12	25	40	17	5	0	22	38	1608

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	37	16	8	3	4	1	72	11	1134
2019	3 to 10 years in the federal public service	22	41	17	12	7	1	0	64	19	1442
2019	11 to 20 years in the federal public service	22	41	18	11	8	1	0	63	19	3005
2019	More than 20 years in the federal public service	27	43	15	9	6	1	0	70	15	1594
2018	Less than 3 years in the federal public service	33	35	17	7	4	4	0	71	12	571
2018	3 to 10 years in the federal public service	19	40	19	11	9	1	0	60	20	1504
2018	11 to 20 years in the federal public service	19	41	18	12	8	1	0	61	20	2595
2018	More than 20 years in the federal public service	27	42	17	8	5	1	0	70	13	1508
2017	Less than 3 years in the federal public service	26	37	15	9	4	9	1	70	14	663
2017	3 to 10 years in the federal public service	16	39	19	13	11	2	0	56	24	2167
2017	11 to 20 years in the federal public service	17	41	18	11	12	2	0	59	23	2632
2017	More than 20 years in the federal public service	23	43	16	9	7	1	0	67	17	1610

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	31	34	17	9	6	2	1	67	16	1134
2019	3 to 10 years in the federal public service	14	28	19	19	18	1	0	43	38	1448
2019	11 to 20 years in the federal public service	11	27	19	21	21	1	0	39	42	3020
2019	More than 20 years in the federal public service	15	32	17	18	17	1	0	47	35	1598
2018	Less than 3 years in the federal public service	30	33	17	13	6	2	0	64	19	570
2018	3 to 10 years in the federal public service	11	28	18	20	21	1	0	40	42	1505
2018	11 to 20 years in the federal public service	10	26	18	22	23	1	0	36	45	2600
2018	More than 20 years in the federal public service	14	32	18	17	17	1	0	47	35	1506
2017	Less than 3 years in the federal public service	20	38	16	14	7	4	0	61	22	665
2017	3 to 10 years in the federal public service	8	27	19	22	23	1	0	35	46	2169
2017	11 to 20 years in the federal public service	7	25	18	23	26	1	0	33	49	2628
2017	More than 20 years in the federal public service	9	33	20	18	19	1	0	43	37	1607

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	9	91	1136
2019	3 to 10 years in the federal public service	19	81	1446
2019	11 to 20 years in the federal public service	24	76	3019
2019	More than 20 years in the federal public service	24	76	1598
2017	Less than 3 years in the federal public service	12	88	665
2017	3 to 10 years in the federal public service	23	77	2164
2017	11 to 20 years in the federal public service	26	74	2632
2017	More than 20 years in the federal public service	24	76	1606
2014	Less than 3 years in the federal public service	5	95	558
2014	3 to 10 years in the federal public service	18	82	3633
2014	11 to 20 years in the federal public service	21	79	2665
2014	More than 20 years in the federal public service	20	80	2259

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	73	27	107
2019	3 to 10 years in the federal public service	75	25	265
2019	11 to 20 years in the federal public service	83	17	681
2019	More than 20 years in the federal public service	80	20	360
2017	Less than 3 years in the federal public service	53	47	78
2017	3 to 10 years in the federal public service	74	26	480
2017	11 to 20 years in the federal public service	79	21	677
2017	More than 20 years in the federal public service	78	22	381
2014	Less than 3 years in the federal public service	73	27	29
2014	3 to 10 years in the federal public service	77	23	637
2014	11 to 20 years in the federal public service	73	27	561
2014	More than 20 years in the federal public service	79	21	448

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	31	6	6	2	2	0	86	8	80
2019	3 to 10 years in the federal public service	44	30	6	10	10	0	0	74	20	204
2019	11 to 20 years in the federal public service	34	38	7	13	8	0	0	72	21	555
2019	More than 20 years in the federal public service	45	30	8	8	9	0	0	75	17	286
2017	Less than 3 years in the federal public service	38	34	14	7	2	2	3	76	9	41
2017	3 to 10 years in the federal public service	38	34	5	14	8	1	0	72	22	356
2017	11 to 20 years in the federal public service	41	34	6	11	7	0	0	76	19	533
2017	More than 20 years in the federal public service	41	38	8	7	5	2	0	80	12	299
2014	Less than 3 years in the federal public service	67	24	5	0	0	0	4	95	0	22
2014	3 to 10 years in the federal public service	41	34	8	12	5	0	0	75	17	490
2014	11 to 20 years in the federal public service	37	39	6	9	9	0	1	76	18	411
2014	More than 20 years in the federal public service	41	31	6	11	10	1	1	73	21	351

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	30	25	18	10	11	4	2	32	68	1135
2019	3 to 10 years in the federal public service	17	30	22	12	17	1	0	17	83	1447
2019	11 to 20 years in the federal public service	26	36	19	9	8	2	0	27	73	3013
2019	More than 20 years in the federal public service	33	38	16	6	5	3	1	34	66	1593
2018	Less than 3 years in the federal public service	35	23	18	10	7	5	1	38	62	569
2018	3 to 10 years in the federal public service	26	28	19	11	13	3	1	26	74	1514
2018	11 to 20 years in the federal public service	34	30	17	8	8	3	1	35	65	2607
2018	More than 20 years in the federal public service	44	28	15	5	5	2	1	46	54	1511
2017	Less than 3 years in the federal public service	32	22	19	9	8	8	2	35	65	664
2017	3 to 10 years in the federal public service	31	27	19	9	9	5	1	33	67	2170
2017	11 to 20 years in the federal public service	38	28	15	5	6	6	1	41	59	2635
2017	More than 20 years in the federal public service	44	27	13	4	4	7	1	47	53	1611

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	76	24	747
2019	3 to 10 years in the federal public service	73	27	1177
2019	11 to 20 years in the federal public service	65	35	2154
2019	More than 20 years in the federal public service	58	42	1005

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	55	45	735
2019	3 to 10 years in the federal public service	43	57	1164
2019	11 to 20 years in the federal public service	50	50	2122
2019	More than 20 years in the federal public service	54	46	983
2018	Less than 3 years in the federal public service	55	45	331
2018	3 to 10 years in the federal public service	40	60	1078
2018	11 to 20 years in the federal public service	43	57	1594
2018	More than 20 years in the federal public service	44	56	778

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	21	24	16	17	16	1	4	48	35	728
2019	3 to 10 years in the federal public service	7	19	17	20	31	1	5	28	55	1157
2019	11 to 20 years in the federal public service	7	21	18	20	27	1	6	30	51	2121
2019	More than 20 years in the federal public service	9	21	16	17	23	2	11	35	47	989
2018	Less than 3 years in the federal public service	16	30	20	18	9	1	5	49	29	333
2018	3 to 10 years in the federal public service	8	20	17	18	30	2	6	30	52	1076
2018	11 to 20 years in the federal public service	9	21	17	17	27	2	6	33	48	1606
2018	More than 20 years in the federal public service	11	23	18	16	23	1	8	37	43	782
2017	Less than 3 years in the federal public service	19	25	16	16	12	4	8	50	32	384
2017	3 to 10 years in the federal public service	7	19	19	16	29	2	8	29	50	1365
2017	11 to 20 years in the federal public service	8	22	18	16	24	2	10	34	46	1432
2017	More than 20 years in the federal public service	9	24	20	12	19	2	14	39	37	775

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	12	21	18	18	21	3	8	36	44	733
2019	3 to 10 years in the federal public service	5	12	18	17	36	2	10	19	60	1157
2019	11 to 20 years in the federal public service	5	15	18	16	27	3	15	25	53	2122
2019	More than 20 years in the federal public service	8	18	17	16	24	2	16	32	48	987
2018	Less than 3 years in the federal public service	9	26	20	17	17	1	10	39	38	334
2018	3 to 10 years in the federal public service	5	13	15	17	35	3	13	21	61	1078
2018	11 to 20 years in the federal public service	6	14	18	14	28	4	17	25	52	1601
2018	More than 20 years in the federal public service	8	16	19	14	24	3	15	30	47	782
2017	Less than 3 years in the federal public service	8	20	20	15	17	7	12	36	40	383
2017	3 to 10 years in the federal public service	4	12	18	15	30	3	17	20	57	1365
2017	11 to 20 years in the federal public service	4	14	18	12	25	4	22	25	51	1431
2017	More than 20 years in the federal public service	6	17	18	12	21	4	22	31	44	768

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	13	10	5	6	3	14	75	13	1117
2019	3 to 10 years in the federal public service	38	18	16	9	13	1	6	60	24	1427
2019	11 to 20 years in the federal public service	44	16	13	9	12	1	5	64	23	2986
2019	More than 20 years in the federal public service	52	14	10	7	9	1	8	72	17	1574
2018	Less than 3 years in the federal public service	53	13	8	4	4	4	15	81	9	567
2018	3 to 10 years in the federal public service	42	16	14	10	11	2	6	63	22	1498
2018	11 to 20 years in the federal public service	46	14	12	8	11	1	8	66	21	2598
2018	More than 20 years in the federal public service	55	12	8	7	9	1	8	74	17	1505

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 96. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment