2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	40	5	15	5	75	20	1180
2019	3 to 10 years in current department or agency	22	43	6	20	9	65	29	1827
2019	11 to 20 years in current department or agency	16	45	8	20	11	62	31	2636
2019	More than 20 years in current department or agency	20	49	7	16	8	69	24	968
2017	Less than 3 years in current department or agency	31	43	7	15	4	75	19	1064
2017	3 to 10 years in current department or agency	16	44	7	20	14	59	34	2828
2017	11 to 20 years in current department or agency	13	43	9	22	13	56	35	2141
2017	More than 20 years in current department or agency	16	47	8	18	11	63	29	1034
2014	Less than 3 years in current department or agency	27	46	6	15	6	73	21	1251
2014	3 to 10 years in current department or agency	18	44	8	20	11	62	30	4595
2014	11 to 20 years in current department or agency	14	46	8	20	11	61	31	1974
2014	More than 20 years in current department or agency	19	47	7	16	11	66	27	1374

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	18	6	5	2	0	1	86	8	1174
2019	3 to 10 years in current department or agency	64	20	5	6	3	0	1	85	9	1823
2019	11 to 20 years in current department or agency	62	21	6	6	4	0	2	85	10	2628
2019	More than 20 years in current department or agency	66	18	6	7	2	0	2	85	9	962
2017	Less than 3 years in current department or agency	72	17	5	4	2	0	0	89	6	1064
2017	3 to 10 years in current department or agency	60	22	6	7	4	0	1	83	11	2828
2017	11 to 20 years in current department or agency	60	21	8	6	4	0	1	82	10	2143
2017	More than 20 years in current department or agency	61	20	7	6	4	1	2	83	10	1034
2014	Less than 3 years in current department or agency	68	17	6	5	3	0	1	86	9	1250
2014	3 to 10 years in current department or agency	60	20	7	7	4	0	1	82	11	4592
2014	11 to 20 years in current department or agency	60	22	6	6	4	0	2	84	10	1974
2014	More than 20 years in current department or agency	60	22	6	6	4	0	2	84	9	1375

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	33	8	12	5	75	17	1178
2019	3 to 10 years in current department or agency	29	33	9	18	12	62	29	1831
2019	11 to 20 years in current department or agency	23	35	10	19	13	58	32	2625
2019	More than 20 years in current department or agency	28	38	8	16	11	65	27	964
2017	Less than 3 years in current department or agency	39	34	6	14	6	74	20	1063
2017	3 to 10 years in current department or agency	23	32	11	19	15	55	34	2825
2017	11 to 20 years in current department or agency	22	33	10	18	17	55	35	2144
2017	More than 20 years in current department or agency	26	36	8	15	15	62	30	1029
2014	Less than 3 years in current department or agency	38	34	7	14	7	72	21	1249
2014	3 to 10 years in current department or agency	25	33	9	17	15	59	32	4595
2014	11 to 20 years in current department or agency	24	35	9	17	15	59	32	1971
2014	More than 20 years in current department or agency	27	34	8	15	15	61	30	1374

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	37	12	17	7	0	64	24	1179
2019	3 to 10 years in current department or agency	15	36	14	21	13	0	51	35	1826
2019	11 to 20 years in current department or agency	12	36	15	23	14	0	48	37	2620
2019	More than 20 years in current department or agency	17	39	14	19	11	0	56	30	958
2018	Less than 3 years in current department or agency	24	43	10	16	8	0	67	23	1016
2018	3 to 10 years in current department or agency	11	39	13	22	14	0	50	36	1996
2018	11 to 20 years in current department or agency	9	40	12	23	15	0	50	38	2209
2018	More than 20 years in current department or agency	12	41	12	21	14	1	53	35	921
2017	Less than 3 years in current department or agency	23	38	12	16	11	0	61	27	1062
2017	3 to 10 years in current department or agency	10	30	14	24	23	0	40	47	2825
2017	11 to 20 years in current department or agency	9	31	12	26	22	0	40	48	2143
2017	More than 20 years in current department or agency	13	34	13	21	18	0	47	40	1034
2014	Less than 3 years in current department or agency	19	35	15	17	12	0	55	30	1250
2014	3 to 10 years in current department or agency	11	32	13	25	19	0	43	44	4597
2014	11 to 20 years in current department or agency	10	31	14	24	21	0	41	45	1973
2014	More than 20 years in current department or agency	14	34	14	19	19	0	48	38	1373

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	36	9	10	4	77	14	1171
2019	3 to 10 years in current department or agency	29	35	13	14	9	64	23	1827
2019	11 to 20 years in current department or agency	25	38	13	15	9	62	25	2605
2019	More than 20 years in current department or agency	31	38	10	12	8	70	20	958
2017	Less than 3 years in current department or agency	43	36	7	8	5	79	13	1059
2017	3 to 10 years in current department or agency	25	37	13	15	10	62	25	2816
2017	11 to 20 years in current department or agency	22	39	12	17	10	61	27	2134
2017	More than 20 years in current department or agency	28	42	9	12	8	70	20	1033
2014	Less than 3 years in current department or agency	40	36	11	10	3	76	13	1251
2014	3 to 10 years in current department or agency	25	39	13	14	8	65	22	4590
2014	11 to 20 years in current department or agency	26	38	12	14	10	64	24	1972
2014	More than 20 years in current department or agency	33	38	10	12	7	71	19	1374

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	11	7	6	1	1	76	14	1174
2019	3 to 10 years in current department or agency	30	33	11	13	13	0	0	63	26	1821
2019	11 to 20 years in current department or agency	24	31	12	16	17	0	0	56	32	2623
2019	More than 20 years in current department or agency	26	35	14	13	12	0	0	61	25	961
2018	Less than 3 years in current department or agency	42	34	11	7	5	0	1	77	12	1014
2018	3 to 10 years in current department or agency	28	32	14	13	13	0	0	60	26	1993
2018	11 to 20 years in current department or agency	23	32	15	16	14	0	0	55	30	2203
2018	More than 20 years in current department or agency	27	33	16	13	11	0	0	60	24	919
2017	Less than 3 years in current department or agency	39	32	13	7	7	1	1	73	14	1062
2017	3 to 10 years in current department or agency	24	31	13	13	18	0	0	56	31	2823
2017	11 to 20 years in current department or agency	21	29	13	17	19	0	0	50	36	2142
2017	More than 20 years in current department or agency	25	32	14	13	15	0	0	58	28	1033
2014	Less than 3 years in current department or agency	37	34	12	8	7	0	1	73	15	1249
2014	3 to 10 years in current department or agency	24	31	15	14	15	0	0	55	29	4596
2014	11 to 20 years in current department or agency	20	30	15	17	17	0	1	51	35	1974
2014	More than 20 years in current department or agency	23	33	14	15	15	0	1	56	30	1372

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	38	13	7	6	75	12	1180
2019	3 to 10 years in current department or agency	26	41	13	11	9	67	20	1831
2019	11 to 20 years in current department or agency	24	39	14	12	10	64	22	2636
2019	More than 20 years in current department or agency	32	36	13	9	10	68	18	966
2018	Less than 3 years in current department or agency	35	41	12	8	5	76	13	1009
2018	3 to 10 years in current department or agency	22	41	15	12	10	63	22	1981
2018	11 to 20 years in current department or agency	22	42	13	12	11	64	23	2192
2018	More than 20 years in current department or agency	26	41	12	12	9	67	21	917
2017	Less than 3 years in current department or agency	36	41	10	8	5	77	12	1063
2017	3 to 10 years in current department or agency	20	42	14	13	11	63	24	2826
2017	11 to 20 years in current department or agency	22	42	12	13	11	64	23	2143
2017	More than 20 years in current department or agency	26	41	13	11	10	67	21	1030
2014	Less than 3 years in current department or agency	35	39	11	9	6	75	15	1251
2014	3 to 10 years in current department or agency	22	44	14	11	9	66	20	4596
2014	11 to 20 years in current department or agency	24	43	12	11	8	68	20	1974
2014	More than 20 years in current department or agency	26	42	12	10	10	68	20	1375

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	34	14	12	6	67	18	1178
2019	3 to 10 years in current department or agency	18	32	16	17	16	51	34	1829
2019	11 to 20 years in current department or agency	14	31	16	21	19	44	40	2630
2019	More than 20 years in current department or agency	16	33	16	17	18	49	35	964
2018	Less than 3 years in current department or agency	29	38	15	9	8	68	17	1016
2018	3 to 10 years in current department or agency	14	30	17	18	20	45	38	1988
2018	11 to 20 years in current department or agency	12	25	17	22	23	37	45	2203
2018	More than 20 years in current department or agency	15	28	19	17	21	43	38	918
2017	Less than 3 years in current department or agency	28	39	13	11	9	67	20	1063
2017	3 to 10 years in current department or agency	12	30	16	19	23	42	42	2822
2017	11 to 20 years in current department or agency	11	27	17	22	23	38	45	2143
2017	More than 20 years in current department or agency	14	28	18	21	19	42	41	1031
2014	Less than 3 years in current department or agency	28	34	16	13	9	63	21	1250
2014	3 to 10 years in current department or agency	13	29	18	20	20	42	40	4596
2014	11 to 20 years in current department or agency	10	28	17	22	22	39	44	1974
2014	More than 20 years in current department or agency	14	32	15	18	20	46	39	1375

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	41	11	10	4	75	13	1174
2019	3 to 10 years in current department or agency	22	39	16	14	8	61	22	1824
2019	11 to 20 years in current department or agency	18	38	17	17	10	56	27	2616
2019	More than 20 years in current department or agency	22	40	14	16	8	62	24	959
2018	Less than 3 years in current department or agency	32	41	12	10	5	73	15	1012
2018	3 to 10 years in current department or agency	17	39	17	15	11	56	27	1998
2018	11 to 20 years in current department or agency	16	36	17	19	12	52	31	2209
2018	More than 20 years in current department or agency	20	36	17	15	11	56	26	918
2017	Less than 3 years in current department or agency	31	41	13	10	5	72	15	1064
2017	3 to 10 years in current department or agency	17	39	16	17	11	56	28	2822
2017	11 to 20 years in current department or agency	16	36	18	18	12	52	30	2140
2017	More than 20 years in current department or agency	19	42	15	14	10	61	24	1033

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	40	9	5	3	0	83	8	1168
2019	3 to 10 years in current department or agency	30	39	13	10	8	0	69	19	1816
2019	11 to 20 years in current department or agency	25	38	16	11	9	0	64	20	2615
2019	More than 20 years in current department or agency	31	38	14	11	6	0	69	17	959
2018	Less than 3 years in current department or agency	41	43	9	5	3	0	84	7	1005
2018	3 to 10 years in current department or agency	28	41	13	10	8	0	69	18	1988
2018	11 to 20 years in current department or agency	25	41	15	11	7	0	67	19	2205
2018	More than 20 years in current department or agency	30	41	13	10	6	0	71	16	917
2017	Less than 3 years in current department or agency	39	39	10	6	5	1	79	12	1062
2017	3 to 10 years in current department or agency	24	39	15	12	11	1	62	23	2821
2017	11 to 20 years in current department or agency	22	38	15	13	11	1	61	24	2140
2017	More than 20 years in current department or agency	28	39	15	10	8	0	67	18	1032
2014	Less than 3 years in current department or agency	38	38	12	6	4	1	77	11	1250
2014	3 to 10 years in current department or agency	24	39	15	11	9	1	64	21	4595
2014	11 to 20 years in current department or agency	24	38	16	11	10	1	62	21	1974
2014	More than 20 years in current department or agency	29	36	15	10	8	1	66	18	1373

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	34	15	10	6	68	16	1176
2019	3 to 10 years in current department or agency	20	32	17	14	16	52	31	1820
2019	11 to 20 years in current department or agency	16	31	16	19	19	47	38	2619
2019	More than 20 years in current department or agency	20	29	17	16	18	49	34	961
2018	Less than 3 years in current department or agency	29	40	15	10	6	69	16	1004
2018	3 to 10 years in current department or agency	16	32	16	19	18	48	37	1982
2018	11 to 20 years in current department or agency	13	30	16	20	22	42	41	2196
2018	More than 20 years in current department or agency	17	30	15	17	21	47	38	913
2017	Less than 3 years in current department or agency	29	38	15	8	9	67	17	1063
2017	3 to 10 years in current department or agency	13	29	17	18	23	43	41	2824
2017	11 to 20 years in current department or agency	13	27	16	20	24	40	44	2143
2017	More than 20 years in current department or agency	15	29	16	17	22	44	39	1034

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	32	9	5	2	84	7	1164
2019	3 to 10 years in current department or agency	43	35	12	5	5	78	10	1819
2019	11 to 20 years in current department or agency	44	35	12	5	4	79	9	2603
2019	More than 20 years in current department or agency	51	32	9	4	4	83	8	955
2018	Less than 3 years in current department or agency	48	36	11	4	1	84	5	1000
2018	3 to 10 years in current department or agency	42	37	11	6	4	79	10	1976
2018	11 to 20 years in current department or agency	42	38	10	6	4	80	10	2188
2018	More than 20 years in current department or agency	50	33	9	5	4	83	9	906
2017	Less than 3 years in current department or agency	52	33	9	4	2	85	6	1057
2017	3 to 10 years in current department or agency	41	37	12	6	4	79	10	2817
2017	11 to 20 years in current department or agency	42	37	12	6	3	79	9	2133
2017	More than 20 years in current department or agency	51	32	9	4	4	83	8	1028
2014	Less than 3 years in current department or agency	61	26	8	3	1	87	4	1250
2014	3 to 10 years in current department or agency	50	32	10	4	3	83	6	4595
2014	11 to 20 years in current department or agency	54	29	10	3	3	84	6	1972
2014	More than 20 years in current department or agency	55	29	9	4	4	84	7	1372

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	36	15	10	8	0	0	67	18	1174
2019	3 to 10 years in current department or agency	20	35	14	16	15	0	0	55	31	1826
2019	11 to 20 years in current department or agency	16	34	15	18	17	0	0	50	35	2623
2019	More than 20 years in current department or agency	20	35	13	16	15	0	0	55	31	957
2018	Less than 3 years in current department or agency	26	39	15	12	7	0	0	66	19	1000
2018	3 to 10 years in current department or agency	16	33	15	17	18	0	0	49	35	1984
2018	11 to 20 years in current department or agency	14	32	13	20	20	0	0	46	40	2195
2018	More than 20 years in current department or agency	17	34	15	17	17	0	0	51	34	914
2017	Less than 3 years in current department or agency	27	36	15	12	9	1	1	64	21	1057
2017	3 to 10 years in current department or agency	14	32	15	21	18	0	0	46	39	2814
2017	11 to 20 years in current department or agency	13	34	14	20	19	0	0	48	39	2133
2017	More than 20 years in current department or agency	17	36	13	16	18	0	0	54	33	1025
2014	Less than 3 years in current department or agency	20	40	16	13	9	1	1	61	23	1251
2014	3 to 10 years in current department or agency	13	34	15	19	19	0	0	47	37	4599
2014	11 to 20 years in current department or agency	13	32	14	19	22	0	0	45	41	1974
2014	More than 20 years in current department or agency	15	33	13	18	20	0	0	48	39	1375

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	32	17	9	6	0	0	68	15	1177
2019	3 to 10 years in current department or agency	23	30	17	15	16	0	0	53	30	1829
2019	11 to 20 years in current department or agency	19	30	17	17	17	0	0	49	33	2627
2019	More than 20 years in current department or agency	22	29	19	14	15	0	0	51	30	959
2018	Less than 3 years in current department or agency	30	38	15	10	6	0	0	68	17	1000
2018	3 to 10 years in current department or agency	19	30	17	16	18	0	0	49	34	1970
2018	11 to 20 years in current department or agency	16	30	17	17	20	0	0	46	37	2181
2018	More than 20 years in current department or agency	20	29	18	15	18	0	0	49	33	908
2017	Less than 3 years in current department or agency	33	30	17	11	7	1	1	65	18	1056
2017	3 to 10 years in current department or agency	17	29	18	18	17	0	0	46	36	2817
2017	11 to 20 years in current department or agency	16	29	17	18	19	0	0	45	38	2133
2017	More than 20 years in current department or agency	18	32	17	15	17	0	0	50	33	1025
2014	Less than 3 years in current department or agency	29	35	16	12	7	1	0	65	19	1249
2014	3 to 10 years in current department or agency	17	31	18	16	17	0	0	49	33	4597
2014	11 to 20 years in current department or agency	17	30	16	17	20	0	0	47	37	1971
2014	More than 20 years in current department or agency	18	30	16	17	18	0	0	49	35	1374

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	38	15	8	3	1	74	11	1166
2019	3 to 10 years in current department or agency	20	39	18	12	10	0	59	22	1800
2019	11 to 20 years in current department or agency	16	35	19	17	12	0	52	29	2590
2019	More than 20 years in current department or agency	21	36	19	14	10	0	57	24	939
2018	Less than 3 years in current department or agency	32	38	13	11	5	0	70	16	1003
2018	3 to 10 years in current department or agency	18	32	19	16	14	0	50	31	1982
2018	11 to 20 years in current department or agency	16	30	21	18	15	0	45	34	2193
2018	More than 20 years in current department or agency	20	30	20	15	15	0	50	30	907
2017	Less than 3 years in current department or agency	35	36	14	9	6	1	71	15	1055
2017	3 to 10 years in current department or agency	16	32	20	17	14	0	49	32	2815
2017	11 to 20 years in current department or agency	14	32	18	20	15	0	46	35	2133
2017	More than 20 years in current department or agency	19	32	18	17	13	0	51	31	1024
2014	Less than 3 years in current department or agency	30	40	14	11	5	0	70	16	1249
2014	3 to 10 years in current department or agency	17	35	19	15	14	0	52	29	4596
2014	11 to 20 years in current department or agency	17	31	20	17	15	0	48	32	1974
2014	More than 20 years in current department or agency	18	33	17	16	15	0	52	31	1373

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	35	9	7	3	0	81	10	1180
2019	3 to 10 years in current department or agency	33	41	12	8	6	0	74	14	1827
2019	11 to 20 years in current department or agency	29	41	15	9	5	0	71	14	2633
2019	More than 20 years in current department or agency	37	37	13	7	6	0	74	13	966
2018	Less than 3 years in current department or agency	41	38	12	5	3	0	80	9	1005
2018	3 to 10 years in current department or agency	27	43	15	10	5	0	70	15	1984
2018	11 to 20 years in current department or agency	29	41	14	10	6	0	70	15	2202
2018	More than 20 years in current department or agency	32	42	13	7	6	0	73	14	915
2017	Less than 3 years in current department or agency	43	37	11	5	3	1	81	8	1056
2017	3 to 10 years in current department or agency	26	41	15	10	8	0	67	18	2819
2017	11 to 20 years in current department or agency	25	42	16	10	7	0	67	17	2129
2017	More than 20 years in current department or agency	32	39	14	9	7	0	71	15	1018
2014	Less than 3 years in current department or agency	46	34	11	5	4	0	80	9	1250
2014	3 to 10 years in current department or agency	30	42	14	7	6	0	73	14	4598
2014	11 to 20 years in current department or agency	32	39	15	8	5	0	72	13	1975
2014	More than 20 years in current department or agency	33	39	13	8	7	0	73	14	1373

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	31	14	4	2	0	80	6	1177
2019	3 to 10 years in current department or agency	36	33	19	6	5	1	70	11	1818
2019	11 to 20 years in current department or agency	30	35	20	8	6	1	66	14	2616
2019	More than 20 years in current department or agency	30	34	20	9	6	1	65	14	954
2018	Less than 3 years in current department or agency	50	30	13	4	2	1	81	6	1007
2018	3 to 10 years in current department or agency	35	33	17	8	5	1	69	13	1997
2018	11 to 20 years in current department or agency	30	35	19	10	6	1	66	16	2209
2018	More than 20 years in current department or agency	32	33	18	8	6	3	67	14	920
2017	Less than 3 years in current department or agency	48	33	12	3	2	2	83	5	1064
2017	3 to 10 years in current department or agency	37	35	15	7	4	2	73	11	2825
2017	11 to 20 years in current department or agency	32	35	18	7	4	3	69	12	2143
2017	More than 20 years in current department or agency	34	30	18	9	6	3	66	15	1036
2014	Less than 3 years in current department or agency	42	33	14	6	4	1	75	10	1251
2014	3 to 10 years in current department or agency	33	34	19	7	5	1	68	12	4598
2014	11 to 20 years in current department or agency	27	33	22	10	6	2	61	16	1975
2014	More than 20 years in current department or agency	30	32	20	10	7	2	63	17	1374

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	21	30	25	14	1	1	39	30	1175
2019	3 to 10 years in current department or agency	16	27	33	16	6	1	1	23	43	1829
2019	11 to 20 years in current department or agency	21	31	32	11	4	1	1	15	53	2634
2019	More than 20 years in current department or agency	17	36	32	10	4	0	1	14	54	966
2018	Less than 3 years in current department or agency	9	20	31	23	15	1	2	39	29	999
2018	3 to 10 years in current department or agency	17	32	31	13	5	1	1	18	50	1986
2018	11 to 20 years in current department or agency	23	32	30	10	3	1	1	13	56	2200
2018	More than 20 years in current department or agency	21	34	32	10	2	0	1	13	55	919
2017	Less than 3 years in current department or agency	7	20	33	20	13	3	5	35	29	1061
2017	3 to 10 years in current department or agency	20	28	32	12	5	1	2	18	50	2814
2017	11 to 20 years in current department or agency	22	32	32	9	3	1	2	13	55	2137
2017	More than 20 years in current department or agency	22	30	31	11	3	1	2	14	53	1027
2014	Less than 3 years in current department or agency	11	24	32	19	8	2	3	29	37	1249
2014	3 to 10 years in current department or agency	19	30	32	13	4	1	2	17	50	4596
2014	11 to 20 years in current department or agency	21	35	30	8	3	1	1	12	57	1971
2014	More than 20 years in current department or agency	20	35	31	8	3	1	2	11	57	1370

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	18	24	24	20	3	2	46	29	1171
2019	3 to 10 years in current department or agency	21	25	28	16	8	1	1	25	47	1826
2019	11 to 20 years in current department or agency	28	29	27	11	4	1	1	15	58	2635
2019	More than 20 years in current department or agency	27	32	24	11	5	0	1	16	59	962
2018	Less than 3 years in current department or agency	11	18	23	23	19	3	2	45	31	998
2018	3 to 10 years in current department or agency	27	27	25	13	6	1	1	19	55	1980
2018	11 to 20 years in current department or agency	31	31	23	10	3	1	1	13	63	2196
2018	More than 20 years in current department or agency	30	28	28	9	4	1	1	13	59	915
2017	Less than 3 years in current department or agency	11	16	26	20	18	6	4	42	30	1058
2017	3 to 10 years in current department or agency	27	28	24	12	5	1	2	18	57	2817
2017	11 to 20 years in current department or agency	30	30	26	9	3	1	1	12	61	2137
2017	More than 20 years in current department or agency	28	29	26	8	5	1	2	14	59	1026
2014	Less than 3 years in current department or agency	14	21	27	18	13	3	3	34	38	1250
2014	3 to 10 years in current department or agency	25	28	26	12	6	2	2	18	55	4595
2014	11 to 20 years in current department or agency	28	31	26	10	4	1	1	14	60	1969
2014	More than 20 years in current department or agency	27	32	25	9	4	1	2	14	61	1370

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	20	27	19	16	2	3	36	35	1172
2019	3 to 10 years in current department or agency	23	26	26	16	7	1	2	23	51	1827
2019	11 to 20 years in current department or agency	30	29	24	10	4	1	1	14	61	2630
2019	More than 20 years in current department or agency	29	29	25	10	4	1	2	14	60	965
2018	Less than 3 years in current department or agency	13	20	27	18	15	4	2	36	35	999
2018	3 to 10 years in current department or agency	27	28	24	12	5	2	2	17	57	1975
2018	11 to 20 years in current department or agency	33	30	23	8	3	1	2	12	64	2195
2018	More than 20 years in current department or agency	31	29	24	10	3	1	2	14	62	912
2017	Less than 3 years in current department or agency	12	18	26	18	14	5	6	36	34	1055
2017	3 to 10 years in current department or agency	26	28	23	12	5	2	3	19	57	2820
2017	11 to 20 years in current department or agency	31	28	24	9	3	1	3	12	62	2143
2017	More than 20 years in current department or agency	31	26	22	11	4	1	3	16	60	1030
2014	Less than 3 years in current department or agency	18	23	25	16	10	4	4	29	45	1247
2014	3 to 10 years in current department or agency	27	27	25	12	5	2	3	17	57	4592
2014	11 to 20 years in current department or agency	30	29	25	10	3	1	2	13	61	1970
2014	More than 20 years in current department or agency	31	28	25	9	4	2	2	14	61	1368

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	11	21	31	27	1	3	61	17	1171
2019	3 to 10 years in current department or agency	9	15	29	29	14	1	3	45	25	1813
2019	11 to 20 years in current department or agency	14	18	30	26	8	1	3	36	33	2616
2019	More than 20 years in current department or agency	13	18	35	21	8	1	3	30	33	960
2018	Less than 3 years in current department or agency	4	9	22	32	27	1	4	63	14	1000
2018	3 to 10 years in current department or agency	12	17	29	27	10	2	3	39	30	1966
2018	11 to 20 years in current department or agency	15	17	33	23	8	1	3	32	33	2190
2018	More than 20 years in current department or agency	14	18	34	22	7	1	4	31	34	911
2017	Less than 3 years in current department or agency	5	9	19	28	27	3	9	63	16	1049
2017	3 to 10 years in current department or agency	13	16	27	26	11	1	6	40	31	2805
2017	11 to 20 years in current department or agency	15	18	30	23	7	2	5	32	36	2134
2017	More than 20 years in current department or agency	15	22	30	20	7	1	5	28	40	1021
2014	Less than 3 years in current department or agency	11	13	25	26	18	3	5	48	25	1245
2014	3 to 10 years in current department or agency	15	17	28	24	10	1	5	36	34	4584
2014	11 to 20 years in current department or agency	18	22	29	20	7	1	4	28	41	1966
2014	More than 20 years in current department or agency	20	23	30	17	6	1	3	24	45	1367

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	18	24	23	19	3	2	44	31	1175
2019	3 to 10 years in current department or agency	28	26	25	14	6	0	1	21	54	1825
2019	11 to 20 years in current department or agency	35	28	22	10	3	1	1	13	64	2632
2019	More than 20 years in current department or agency	33	27	25	9	4	0	1	14	61	966
2018	Less than 3 years in current department or agency	13	17	24	21	19	3	3	42	32	1001
2018	3 to 10 years in current department or agency	34	28	22	10	5	0	1	14	63	1984
2018	11 to 20 years in current department or agency	41	28	19	6	3	1	1	10	71	2197
2018	More than 20 years in current department or agency	38	28	22	8	3	0	1	11	66	915
2017	Less than 3 years in current department or agency	15	16	22	19	18	4	6	41	34	1053
2017	3 to 10 years in current department or agency	37	24	20	10	6	1	2	16	63	2817
2017	11 to 20 years in current department or agency	40	27	20	8	3	0	1	11	69	2140
2017	More than 20 years in current department or agency	37	27	21	7	4	1	2	12	66	1029
2014	Less than 3 years in current department or agency	18	21	23	18	13	3	4	33	42	1245
2014	3 to 10 years in current department or agency	33	27	22	11	4	1	2	16	61	4595
2014	11 to 20 years in current department or agency	39	28	21	7	3	1	2	10	68	1969
2014	More than 20 years in current department or agency	36	30	22	7	4	1	1	11	67	1370

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	14	25	21	19	5	3	43	30	1171
2019	3 to 10 years in current department or agency	18	24	27	19	9	2	2	29	43	1820
2019	11 to 20 years in current department or agency	23	23	28	18	6	1	1	25	47	2617
2019	More than 20 years in current department or agency	22	24	26	18	7	1	2	26	47	959
2018	Less than 3 years in current department or agency	13	17	19	21	20	6	3	46	33	1000
2018	3 to 10 years in current department or agency	23	24	25	18	7	2	2	26	48	1971
2018	11 to 20 years in current department or agency	25	23	27	16	6	1	2	23	50	2193
2018	More than 20 years in current department or agency	23	22	29	17	7	0	2	24	46	908
2017	Less than 3 years in current department or agency	10	14	21	21	19	8	7	47	28	1053
2017	3 to 10 years in current department or agency	22	21	26	18	8	2	3	28	45	2813
2017	11 to 20 years in current department or agency	22	22	26	18	8	2	3	27	46	2139
2017	More than 20 years in current department or agency	19	22	27	19	7	1	4	28	43	1030
2014	Less than 3 years in current department or agency	10	15	22	24	17	6	6	46	29	1249
2014	3 to 10 years in current department or agency	16	20	27	21	11	2	3	33	39	4590
2014	11 to 20 years in current department or agency	17	21	29	20	8	2	3	29	40	1969
2014	More than 20 years in current department or agency	17	20	28	22	9	1	3	32	39	1370

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	21	27	18	17	3	2	37	35	1174
2019	3 to 10 years in current department or agency	23	27	28	14	6	1	1	20	51	1822
2019	11 to 20 years in current department or agency	29	29	26	10	3	1	1	14	59	2629
2019	More than 20 years in current department or agency	26	27	30	10	4	1	2	15	54	961
2018	Less than 3 years in current department or agency	13	19	27	19	17	2	3	38	33	999
2018	3 to 10 years in current department or agency	28	27	27	11	5	1	2	16	56	1979
2018	11 to 20 years in current department or agency	32	28	27	7	3	1	2	11	61	2203
2018	More than 20 years in current department or agency	28	30	27	10	3	1	1	13	59	913
2017	Less than 3 years in current department or agency	12	17	26	17	16	6	6	37	33	1058
2017	3 to 10 years in current department or agency	27	26	28	11	5	2	3	16	55	2818
2017	11 to 20 years in current department or agency	29	27	29	9	3	2	3	12	58	2136
2017	More than 20 years in current department or agency	24	27	30	9	5	1	3	15	54	1027
2014	Less than 3 years in current department or agency	19	20	29	15	10	4	4	27	42	1249
2014	3 to 10 years in current department or agency	25	26	29	11	5	2	3	17	53	4592
2014	11 to 20 years in current department or agency	27	29	27	10	3	1	2	14	58	1969
2014	More than 20 years in current department or agency	27	25	29	10	5	1	3	16	55	1370

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	24	30	14	11	1	2	27	43	1179
2019	3 to 10 years in current department or agency	25	27	28	14	6	0	1	20	52	1828
2019	11 to 20 years in current department or agency	28	28	29	11	4	0	1	15	56	2637
2019	More than 20 years in current department or agency	22	27	33	13	4	0	1	17	49	965

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	16	5	4	2	0	4	87	7	1180
2019	3 to 10 years in current department or agency	66	16	7	4	4	0	4	85	8	1830
2019	11 to 20 years in current department or agency	67	15	7	4	3	0	4	85	7	2628
2019	More than 20 years in current department or agency	67	15	7	3	3	0	5	87	6	965
2017	Less than 3 years in current department or agency	66	14	6	3	2	2	6	88	5	1063
2017	3 to 10 years in current department or agency	63	16	8	4	4	0	5	84	8	2825
2017	11 to 20 years in current department or agency	64	15	9	4	3	0	5	83	8	2142
2017	More than 20 years in current department or agency	64	14	9	2	3	1	7	85	6	1035
2014	Less than 3 years in current department or agency	68	16	5	4	3	0	4	87	7	1252
2014	3 to 10 years in current department or agency	66	16	6	4	4	0	4	86	8	4595
2014	11 to 20 years in current department or agency	66	15	6	3	4	0	5	86	7	1972
2014	More than 20 years in current department or agency	67	14	6	3	3	1	7	88	6	1374

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	27	16	9	8	5	4	63	19	1176
2019	3 to 10 years in current department or agency	17	29	20	14	15	3	2	48	30	1822
2019	11 to 20 years in current department or agency	16	29	18	16	16	3	2	47	34	2623
2019	More than 20 years in current department or agency	21	28	16	16	16	2	1	50	33	964
2018	Less than 3 years in current department or agency	22	32	16	11	8	6	5	61	21	1007
2018	3 to 10 years in current department or agency	13	29	22	15	17	3	1	44	33	1988
2018	11 to 20 years in current department or agency	11	30	20	17	18	2	1	43	37	2199
2018	More than 20 years in current department or agency	16	30	19	15	16	2	1	47	33	912
2017	Less than 3 years in current department or agency	27	28	14	9	8	8	6	63	21	1062
2017	3 to 10 years in current department or agency	14	28	18	16	18	3	3	45	36	2822
2017	11 to 20 years in current department or agency	15	26	19	17	19	2	2	43	37	2141
2017	More than 20 years in current department or agency	16	30	18	17	15	2	3	48	33	1034
2014	Less than 3 years in current department or agency	31	30	15	8	6	6	4	67	15	1251
2014	3 to 10 years in current department or agency	22	29	17	13	13	3	2	54	28	4599
2014	11 to 20 years in current department or agency	20	30	18	14	13	2	2	53	29	1973
2014	More than 20 years in current department or agency	22	32	17	13	12	2	2	56	26	1374

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	27	11	12	6	1	0	72	18	1180
2019	3 to 10 years in current department or agency	32	29	12	13	13	0	0	62	27	1827
2019	11 to 20 years in current department or agency	29	29	12	15	14	1	0	58	29	2620
2019	More than 20 years in current department or agency	35	28	11	13	13	0	0	63	26	961
2018	Less than 3 years in current department or agency	39	30	11	12	7	1	0	70	19	1004
2018	3 to 10 years in current department or agency	25	32	13	14	15	0	0	57	30	1986
2018	11 to 20 years in current department or agency	25	29	13	17	16	0	0	54	33	2192
2018	More than 20 years in current department or agency	29	29	12	15	14	1	0	59	29	907
2017	Less than 3 years in current department or agency	40	27	10	12	7	2	0	69	21	1059
2017	3 to 10 years in current department or agency	26	29	13	15	16	0	0	55	32	2823
2017	11 to 20 years in current department or agency	25	29	12	15	17	1	0	55	33	2139
2017	More than 20 years in current department or agency	30	29	12	16	13	0	1	59	29	1031
2014	Less than 3 years in current department or agency	43	29	10	11	6	1	0	72	18	1251
2014	3 to 10 years in current department or agency	32	29	12	13	13	1	0	62	26	4597
2014	11 to 20 years in current department or agency	31	29	11	14	14	1	0	61	28	1974
2014	More than 20 years in current department or agency	35	30	9	13	12	1	0	66	25	1372

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	33	8	8	3	80	11	1178
2019	3 to 10 years in current department or agency	34	37	11	11	7	71	18	1822
2019	11 to 20 years in current department or agency	31	38	12	12	7	69	19	2629
2019	More than 20 years in current department or agency	35	34	11	11	8	69	20	964
2018	Less than 3 years in current department or agency	42	37	11	7	3	79	10	1002
2018	3 to 10 years in current department or agency	28	40	14	10	8	69	18	1986
2018	11 to 20 years in current department or agency	27	39	14	12	8	66	20	2187
2018	More than 20 years in current department or agency	30	40	12	11	7	70	18	914
2017	Less than 3 years in current department or agency	38	39	10	9	4	77	13	1064
2017	3 to 10 years in current department or agency	25	40	14	13	8	65	21	2822
2017	11 to 20 years in current department or agency	23	40	14	14	9	63	23	2142
2017	More than 20 years in current department or agency	25	41	13	13	8	66	21	1030
2014	Less than 3 years in current department or agency	43	37	8	9	3	80	12	1251
2014	3 to 10 years in current department or agency	27	43	13	10	6	71	16	4591
2014	11 to 20 years in current department or agency	27	43	12	11	7	70	18	1974
2014	More than 20 years in current department or agency	28	43	10	11	7	72	18	1371

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	35	13	6	3	1	1	77	9	1179
2019	3 to 10 years in current department or agency	30	38	17	7	7	1	0	69	14	1829
2019	11 to 20 years in current department or agency	27	42	16	8	6	1	0	69	14	2627
2019	More than 20 years in current department or agency	29	38	17	8	6	1	0	68	14	964
2018	Less than 3 years in current department or agency	35	39	16	6	3	2	0	76	9	1003
2018	3 to 10 years in current department or agency	24	42	19	8	6	1	0	67	14	1985
2018	11 to 20 years in current department or agency	23	42	19	9	7	1	0	65	16	2198
2018	More than 20 years in current department or agency	25	43	17	8	5	1	0	69	14	908

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	27	15	6	4	1	4	72	11	1180
2019	3 to 10 years in current department or agency	35	26	18	8	9	1	4	64	17	1831
2019	11 to 20 years in current department or agency	33	29	19	7	7	1	3	65	15	2636
2019	More than 20 years in current department or agency	36	28	19	6	6	1	4	67	13	964

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	29	14	9	6	1	1	71	15	1179
2019	3 to 10 years in current department or agency	32	31	14	11	11	0	0	64	22	1825
2019	11 to 20 years in current department or agency	28	31	16	13	12	0	0	59	25	2638
2019	More than 20 years in current department or agency	30	29	18	11	11	0	1	59	22	962
2018	Less than 3 years in current department or agency	38	33	13	10	6	1	0	72	15	1002
2018	3 to 10 years in current department or agency	27	34	15	12	12	0	0	61	24	1981
2018	11 to 20 years in current department or agency	24	33	15	15	13	0	0	57	28	2187
2018	More than 20 years in current department or agency	27	33	15	14	11	0	0	60	25	905
2017	Less than 3 years in current department or agency	38	32	12	8	7	2	1	72	15	1064
2017	3 to 10 years in current department or agency	25	34	14	14	12	0	0	60	26	2827
2017	11 to 20 years in current department or agency	24	35	15	13	12	0	0	59	26	2145
2017	More than 20 years in current department or agency	24	36	15	13	11	0	0	60	25	1034
2014	Less than 3 years in current department or agency	40	33	12	8	6	1	1	74	14	1252
2014	3 to 10 years in current department or agency	27	35	14	13	10	1	0	62	23	4595
2014	11 to 20 years in current department or agency	27	32	16	13	11	0	0	60	25	1973
2014	More than 20 years in current department or agency	27	36	14	12	11	0	0	63	23	1374

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	29	12	6	4	2	1	78	10	1171
2019	3 to 10 years in current department or agency	37	29	14	9	9	2	1	67	19	1823
2019	11 to 20 years in current department or agency	31	30	16	11	10	2	0	62	22	2630
2019	More than 20 years in current department or agency	34	29	16	9	10	1	1	65	19	957
2018	Less than 3 years in current department or agency	46	31	10	6	4	2	1	79	11	1001
2018	3 to 10 years in current department or agency	33	31	14	10	11	1	0	65	21	1975
2018	11 to 20 years in current department or agency	29	31	15	12	12	1	0	61	24	2180
2018	More than 20 years in current department or agency	31	30	17	12	9	1	0	62	21	905
2017	Less than 3 years in current department or agency	44	29	11	5	4	4	2	78	10	1063
2017	3 to 10 years in current department or agency	30	31	16	11	11	1	0	62	22	2821
2017	11 to 20 years in current department or agency	27	32	15	12	12	1	1	61	24	2142
2017	More than 20 years in current department or agency	27	32	17	13	9	2	1	60	23	1031
2014	Less than 3 years in current department or agency	46	29	12	6	4	3	1	77	10	1252
2014	3 to 10 years in current department or agency	31	32	15	10	9	2	1	64	20	4598
2014	11 to 20 years in current department or agency	29	31	16	12	10	2	0	61	23	1972
2014	More than 20 years in current department or agency	30	33	15	10	10	1	0	64	21	1373

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	32	12	6	5	1	1	77	11	1175
2019	3 to 10 years in current department or agency	34	30	14	11	10	0	0	65	21	1821
2019	11 to 20 years in current department or agency	29	32	15	12	10	0	0	62	23	2618
2019	More than 20 years in current department or agency	30	33	13	14	9	0	1	64	23	956
2018	Less than 3 years in current department or agency	43	30	12	9	4	1	1	74	14	1000
2018	3 to 10 years in current department or agency	29	34	13	12	11	0	0	64	23	1968
2018	11 to 20 years in current department or agency	27	33	14	14	11	0	0	60	26	2175
2018	More than 20 years in current department or agency	27	34	14	12	12	0	0	62	24	904
2017	Less than 3 years in current department or agency	43	30	11	8	6	2	1	75	14	1063
2017	3 to 10 years in current department or agency	28	34	13	13	12	0	0	62	25	2819
2017	11 to 20 years in current department or agency	27	33	14	13	12	0	1	61	25	2141
2017	More than 20 years in current department or agency	27	35	12	15	10	1	0	63	25	1033
2014	Less than 3 years in current department or agency	43	32	11	8	5	1	0	75	14	1252
2014	3 to 10 years in current department or agency	29	35	14	12	10	0	0	64	22	4597
2014	11 to 20 years in current department or agency	27	34	13	14	11	0	0	62	25	1972
2014	More than 20 years in current department or agency	28	35	14	13	10	0	0	63	23	1374

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	13	4	2	2	0	2	92	4	1173
2019	3 to 10 years in current department or agency	74	12	5	2	3	0	3	89	5	1823
2019	11 to 20 years in current department or agency	75	11	5	2	3	0	3	90	4	2618
2019	More than 20 years in current department or agency	75	11	6	2	1	0	5	90	3	958
2017	Less than 3 years in current department or agency	75	14	4	2	2	1	2	92	4	1063
2017	3 to 10 years in current department or agency	72	14	5	2	3	0	3	89	6	2822
2017	11 to 20 years in current department or agency	71	14	6	2	3	0	3	88	5	2142
2017	More than 20 years in current department or agency	72	12	6	2	2	1	4	89	4	1032
2014	Less than 3 years in current department or agency	77	12	3	2	2	0	3	93	4	1252
2014	3 to 10 years in current department or agency	74	13	5	2	3	0	4	90	5	4592
2014	11 to 20 years in current department or agency	73	12	6	2	3	0	4	89	5	1973
2014	More than 20 years in current department or agency	71	13	6	2	1	0	7	90	4	1373

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	21	8	4	5	2	5	81	11	1178
2019	3 to 10 years in current department or agency	42	19	11	6	13	2	7	67	21	1829
2019	11 to 20 years in current department or agency	36	21	11	8	15	1	8	62	26	2633
2019	More than 20 years in current department or agency	40	20	11	7	12	1	9	67	21	964
2017	Less than 3 years in current department or agency	41	22	9	5	7	5	12	76	14	1059
2017	3 to 10 years in current department or agency	32	21	10	7	17	3	10	61	28	2824
2017	11 to 20 years in current department or agency	31	22	10	9	17	2	8	60	29	2142
2017	More than 20 years in current department or agency	32	25	11	7	14	2	9	64	23	1034
2014	Less than 3 years in current department or agency	44	22	9	5	6	4	9	76	13	1251
2014	3 to 10 years in current department or agency	35	22	10	7	14	3	9	66	24	4598
2014	11 to 20 years in current department or agency	32	22	11	7	17	2	10	62	26	1975
2014	More than 20 years in current department or agency	35	24	11	8	12	2	9	66	22	1373

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	23	10	4	4	2	0	81	8	1178
2019	3 to 10 years in current department or agency	47	24	14	6	7	1	0	72	14	1829
2019	11 to 20 years in current department or agency	43	27	13	7	9	2	0	71	16	2634
2019	More than 20 years in current department or agency	43	26	13	6	10	1	0	70	16	965
2018	Less than 3 years in current department or agency	53	25	12	4	4	2	0	80	8	1000
2018	3 to 10 years in current department or agency	39	30	13	7	10	1	0	70	17	1972
2018	11 to 20 years in current department or agency	37	30	13	8	11	1	0	68	19	2180
2018	More than 20 years in current department or agency	38	31	12	8	10	1	0	70	18	906
2017	Less than 3 years in current department or agency	49	25	12	4	5	3	1	78	10	1058
2017	3 to 10 years in current department or agency	39	28	13	8	10	1	0	68	18	2822
2017	11 to 20 years in current department or agency	38	28	14	8	11	1	0	66	20	2142
2017	More than 20 years in current department or agency	36	29	16	7	9	2	0	67	16	1032

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	26	11	8	4	1	0	77	12	1179
2019	3 to 10 years in current department or agency	37	31	11	10	10	0	0	68	20	1826
2019	11 to 20 years in current department or agency	34	29	15	11	10	0	0	63	22	2631
2019	More than 20 years in current department or agency	37	29	14	9	11	0	0	66	20	968
2018	Less than 3 years in current department or agency	47	28	10	8	5	0	0	76	14	1001
2018	3 to 10 years in current department or agency	34	29	14	11	12	0	0	63	23	1978
2018	11 to 20 years in current department or agency	31	28	15	11	13	0	0	60	25	2185
2018	More than 20 years in current department or agency	33	28	16	11	12	0	0	61	22	906
2017	Less than 3 years in current department or agency	48	29	11	7	5	1	1	78	12	1061
2017	3 to 10 years in current department or agency	35	28	15	10	12	0	0	63	22	2822
2017	11 to 20 years in current department or agency	33	28	14	12	12	0	0	62	24	2135
2017	More than 20 years in current department or agency	33	30	14	11	11	0	0	64	22	1029
2014	Less than 3 years in current department or agency	49	29	9	7	5	1	0	78	12	1251
2014	3 to 10 years in current department or agency	35	30	14	10	10	0	0	65	20	4589
2014	11 to 20 years in current department or agency	34	28	16	11	11	1	0	62	22	1975
2014	More than 20 years in current department or agency	36	31	14	9	11	0	0	66	20	1372

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	42	8	12	3	3	2	75	16	137
2019	3 to 10 years in current department or agency	21	46	14	13	3	1	1	69	17	300
2019	11 to 20 years in current department or agency	17	45	13	16	8	0	0	63	24	616
2019	More than 20 years in current department or agency	20	49	11	14	5	0	1	70	19	294

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	32	13	8	5	6	0	73	13	1180
2019	3 to 10 years in current department or agency	18	29	19	13	17	5	0	49	31	1830
2019	11 to 20 years in current department or agency	12	26	20	17	21	5	0	39	39	2629
2019	More than 20 years in current department or agency	15	27	18	17	18	5	0	44	37	962
2018	Less than 3 years in current department or agency	34	33	14	8	5	5	1	71	14	1011
2018	3 to 10 years in current department or agency	14	27	20	16	19	5	0	42	37	1997
2018	11 to 20 years in current department or agency	10	23	19	18	25	4	0	34	45	2208
2018	More than 20 years in current department or agency	12	24	21	18	20	5	0	38	40	919
2017	Less than 3 years in current department or agency	32	31	15	8	6	8	0	68	15	1064
2017	3 to 10 years in current department or agency	11	25	19	16	22	6	0	39	40	2824
2017	11 to 20 years in current department or agency	9	22	20	19	24	5	0	33	46	2144
2017	More than 20 years in current department or agency	13	24	19	16	22	6	0	39	41	1035
2014	Less than 3 years in current department or agency	29	31	13	9	8	9	1	66	19	1251
2014	3 to 10 years in current department or agency	13	27	19	15	19	7	0	43	37	4593
2014	11 to 20 years in current department or agency	11	26	19	16	22	5	0	39	41	1975
2014	More than 20 years in current department or agency	14	24	21	15	20	6	0	40	37	1373

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	31	15	11	7	4	66	19	1176
2019	3 to 10 years in current department or agency	14	26	19	18	21	2	41	40	1831
2019	11 to 20 years in current department or agency	9	22	18	22	28	1	31	51	2624
2019	More than 20 years in current department or agency	11	25	19	19	24	1	36	44	960
2018	Less than 3 years in current department or agency	33	29	16	10	8	4	64	19	1010
2018	3 to 10 years in current department or agency	11	23	16	20	29	1	35	49	1997
2018	11 to 20 years in current department or agency	6	19	17	24	34	1	25	58	2200
2018	More than 20 years in current department or agency	9	18	19	23	29	1	27	54	915
2017	Less than 3 years in current department or agency	29	31	14	12	10	4	63	22	1064
2017	3 to 10 years in current department or agency	8	21	17	21	31	2	30	53	2826
2017	11 to 20 years in current department or agency	6	18	17	24	34	1	24	59	2142
2017	More than 20 years in current department or agency	9	20	16	22	30	2	30	54	1034
2014	Less than 3 years in current department or agency	24	28	18	13	12	4	55	26	1251
2014	3 to 10 years in current department or agency	10	22	19	21	26	2	32	49	4596
2014	11 to 20 years in current department or agency	7	21	17	22	31	1	29	54	1975
2014	More than 20 years in current department or agency	10	21	18	22	27	2	32	50	1373

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	29	17	13	9	6	0	57	24	1174
2019	3 to 10 years in current department or agency	10	22	21	22	23	3	0	32	46	1829
2019	11 to 20 years in current department or agency	5	17	18	25	31	3	0	23	58	2618
2019	More than 20 years in current department or agency	6	20	20	24	28	2	0	26	53	962
2018	Less than 3 years in current department or agency	24	29	17	13	10	6	1	57	25	1007
2018	3 to 10 years in current department or agency	7	18	19	23	31	2	0	26	55	1984
2018	11 to 20 years in current department or agency	4	14	17	26	37	2	0	18	65	2199
2018	More than 20 years in current department or agency	6	15	19	26	32	2	0	21	59	917
2017	Less than 3 years in current department or agency	22	27	18	14	10	8	1	54	26	1061
2017	3 to 10 years in current department or agency	6	16	18	24	33	3	0	22	59	2824
2017	11 to 20 years in current department or agency	4	14	15	27	37	3	0	18	66	2141
2017	More than 20 years in current department or agency	5	17	18	25	32	3	0	23	58	1031
2014	Less than 3 years in current department or agency	17	26	18	19	14	6	0	46	35	1250
2014	3 to 10 years in current department or agency	6	18	18	24	30	4	0	25	56	4595
2014	11 to 20 years in current department or agency	4	16	18	25	33	3	0	21	60	1974
2014	More than 20 years in current department or agency	6	17	18	25	30	3	0	24	57	1372

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	31	17	14	10	4	57	26	1176
2019	3 to 10 years in current department or agency	10	24	19	20	27	1	34	47	1830
2019	11 to 20 years in current department or agency	5	19	16	25	34	2	24	60	2622
2019	More than 20 years in current department or agency	6	23	19	23	27	2	30	51	965
2018	Less than 3 years in current department or agency	23	29	18	14	10	5	55	25	1011
2018	3 to 10 years in current department or agency	7	21	15	23	32	2	29	56	1995
2018	11 to 20 years in current department or agency	4	17	16	25	37	1	21	63	2201
2018	More than 20 years in current department or agency	5	21	17	23	32	2	27	56	919
2017	Less than 3 years in current department or agency	24	32	14	15	10	5	59	26	1062
2017	3 to 10 years in current department or agency	6	20	16	22	33	3	27	57	2822
2017	11 to 20 years in current department or agency	4	19	15	24	36	2	23	62	2138
2017	More than 20 years in current department or agency	7	21	19	21	30	2	28	52	1033
2014	Less than 3 years in current department or agency	18	31	16	17	15	3	50	33	1250
2014	3 to 10 years in current department or agency	7	22	18	23	29	2	29	53	4596
2014	11 to 20 years in current department or agency	5	21	16	25	30	2	27	56	1973
2014	More than 20 years in current department or agency	8	24	18	23	26	2	32	50	1370

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	19	10	7	6	10	1	74	15	1181
2019	3 to 10 years in current department or agency	37	21	11	7	8	14	3	70	17	1835
2019	11 to 20 years in current department or agency	33	21	13	7	8	15	3	65	19	2637
2019	More than 20 years in current department or agency	35	18	12	5	7	17	5	68	16	961

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	42	15	9	3	1	72	12	1174
2019	3 to 10 years in current department or agency	15	37	21	15	11	1	53	26	1831
2019	11 to 20 years in current department or agency	11	35	22	19	12	1	46	31	2627
2019	More than 20 years in current department or agency	14	39	22	15	10	1	54	24	963
2018	Less than 3 years in current department or agency	29	42	15	9	3	1	72	13	1006
2018	3 to 10 years in current department or agency	11	37	22	16	13	0	48	29	1988
2018	11 to 20 years in current department or agency	9	33	22	21	14	0	42	35	2204
2018	More than 20 years in current department or agency	13	37	20	17	13	1	50	30	916
2017	Less than 3 years in current department or agency	32	39	13	9	5	2	72	14	1062
2017	3 to 10 years in current department or agency	13	34	21	18	14	1	47	32	2820
2017	11 to 20 years in current department or agency	11	32	22	18	16	1	43	34	2140
2017	More than 20 years in current department or agency	13	37	21	14	13	1	51	27	1032
2014	Less than 3 years in current department or agency	27	42	16	7	5	2	71	13	1252
2014	3 to 10 years in current department or agency	17	37	21	13	11	1	54	25	4597
2014	11 to 20 years in current department or agency	14	37	22	15	11	1	52	26	1975
2014	More than 20 years in current department or agency	17	40	20	11	10	1	58	22	1374

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	33	19	19	10	3	51	29	1174
2019	3 to 10 years in current department or agency	6	22	23	25	23	1	28	48	1820
2019	11 to 20 years in current department or agency	3	17	18	31	29	1	21	61	2611
2019	More than 20 years in current department or agency	4	21	21	28	25	1	26	54	967

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	34	14	9	6	3	1	70	16	1174
2019	3 to 10 years in current department or agency	21	36	17	12	10	2	1	59	23	1823
2019	11 to 20 years in current department or agency	18	38	17	14	11	1	1	57	26	2628
2019	More than 20 years in current department or agency	22	39	15	12	10	1	0	62	23	963
2018	Less than 3 years in current department or agency	32	36	14	10	4	3	1	71	15	1008
2018	3 to 10 years in current department or agency	19	40	17	12	9	1	0	60	22	1992
2018	11 to 20 years in current department or agency	18	39	17	14	10	1	0	58	25	2205
2018	More than 20 years in current department or agency	24	40	16	9	10	1	1	65	20	916
2017	Less than 3 years in current department or agency	37	35	12	6	4	4	1	76	11	1060
2017	3 to 10 years in current department or agency	23	38	16	12	8	3	1	63	21	2819
2017	11 to 20 years in current department or agency	22	41	14	11	10	1	0	65	21	2138
2017	More than 20 years in current department or agency	28	39	13	10	7	2	1	69	18	1031
2014	Less than 3 years in current department or agency	38	34	11	8	4	4	1	76	13	1250
2014	3 to 10 years in current department or agency	27	39	13	11	7	3	1	68	18	4599
2014	11 to 20 years in current department or agency	28	38	12	11	8	2	0	68	20	1972
2014	More than 20 years in current department or agency	31	37	12	10	7	2	1	70	17	1373

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	39	16	7	4	2	72	12	1177
2019	3 to 10 years in current department or agency	18	35	23	12	12	1	53	24	1825
2019	11 to 20 years in current department or agency	13	32	25	16	14	1	45	30	2619
2019	More than 20 years in current department or agency	15	38	19	16	12	0	54	28	963
2018	Less than 3 years in current department or agency	32	37	18	7	4	2	70	12	1007
2018	3 to 10 years in current department or agency	14	34	25	13	12	1	49	26	1990
2018	11 to 20 years in current department or agency	12	32	25	16	15	0	44	31	2195
2018	More than 20 years in current department or agency	16	36	21	12	13	0	53	26	917

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	25	16	12	10	10	3	55	26	1176
2019	3 to 10 years in current department or agency	13	22	18	16	24	5	2	37	43	1824
2019	11 to 20 years in current department or agency	9	21	17	20	28	4	1	31	51	2633
2019	More than 20 years in current department or agency	14	25	17	16	24	3	1	41	42	964
2018	Less than 3 years in current department or agency	22	24	21	11	10	11	2	53	24	1008
2018	3 to 10 years in current department or agency	11	22	18	18	25	4	1	35	45	1992
2018	11 to 20 years in current department or agency	8	22	18	20	29	3	1	31	50	2206
2018	More than 20 years in current department or agency	13	25	17	17	24	3	1	39	43	914
2017	Less than 3 years in current department or agency	23	24	16	11	10	11	5	55	26	1060
2017	3 to 10 years in current department or agency	11	21	16	20	25	6	2	34	48	2822
2017	11 to 20 years in current department or agency	10	22	16	21	26	4	1	33	50	2138
2017	More than 20 years in current department or agency	15	23	17	19	19	3	2	41	41	1030
2014	Less than 3 years in current department or agency	17	21	17	14	14	14	3	46	33	1251
2014	3 to 10 years in current department or agency	11	22	17	19	24	6	1	35	47	4597
2014	11 to 20 years in current department or agency	11	22	15	19	27	5	1	35	49	1974
2014	More than 20 years in current department or agency	15	26	16	17	21	4	1	43	40	1374

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	31	17	12	9	3	0	60	22	1173
2019	3 to 10 years in current department or agency	10	25	18	20	26	1	0	36	46	1827
2019	11 to 20 years in current department or agency	7	21	17	25	30	1	0	28	55	2629
2019	More than 20 years in current department or agency	8	24	21	21	25	1	0	32	46	962
2018	Less than 3 years in current department or agency	25	31	17	12	11	4	0	58	24	1008
2018	3 to 10 years in current department or agency	8	21	18	23	29	0	0	29	53	1994
2018	11 to 20 years in current department or agency	5	19	16	24	34	1	0	25	59	2205
2018	More than 20 years in current department or agency	7	19	23	22	28	1	0	26	51	918
2017	Less than 3 years in current department or agency	24	28	16	14	11	6	1	56	27	1061
2017	3 to 10 years in current department or agency	6	20	15	25	33	1	0	26	58	2825
2017	11 to 20 years in current department or agency	5	19	17	26	32	1	0	24	59	2141
2017	More than 20 years in current department or agency	6	21	20	25	25	2	0	28	52	1034
2014	Less than 3 years in current department or agency	20	27	18	15	12	7	1	51	30	1249
2014	3 to 10 years in current department or agency	9	21	17	22	28	1	0	31	52	4594
2014	11 to 20 years in current department or agency	6	21	17	24	30	1	0	27	56	1972
2014	More than 20 years in current department or agency	7	23	20	22	24	2	0	31	48	1374

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	30	15	14	11	3	2	58	26	1180
2019	3 to 10 years in current department or agency	13	23	15	17	30	1	1	37	48	1833
2019	11 to 20 years in current department or agency	8	21	16	20	33	1	1	30	54	2637
2019	More than 20 years in current department or agency	10	19	17	19	32	1	2	29	53	966
2018	Less than 3 years in current department or agency	22	30	17	12	12	3	3	56	26	1010
2018	3 to 10 years in current department or agency	10	21	15	21	31	1	0	32	53	1991
2018	11 to 20 years in current department or agency	7	19	15	21	36	1	1	26	58	2204
2018	More than 20 years in current department or agency	8	19	17	21	33	0	2	28	55	914
2017	Less than 3 years in current department or agency	21	26	14	13	13	7	7	54	30	1061
2017	3 to 10 years in current department or agency	8	19	13	22	36	2	1	27	59	2827
2017	11 to 20 years in current department or agency	6	19	13	22	37	1	1	26	61	2139
2017	More than 20 years in current department or agency	9	17	18	20	31	2	3	28	53	1033
2014	Less than 3 years in current department or agency	18	25	13	15	17	7	4	49	36	1250
2014	3 to 10 years in current department or agency	10	22	15	20	31	2	1	32	53	4595
2014	11 to 20 years in current department or agency	9	21	14	21	32	1	1	31	55	1975
2014	More than 20 years in current department or agency	10	21	17	18	30	2	2	32	50	1374

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	25	14	5	3	0	3	77	8	1179
2019	3 to 10 years in current department or agency	40	25	18	8	7	1	3	67	15	1827
2019	11 to 20 years in current department or agency	34	24	21	10	8	0	2	60	19	2629
2019	More than 20 years in current department or agency	40	24	16	7	6	1	6	69	14	964

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	12	9	4	4	2	10	80	10	1178
2019	3 to 10 years in current department or agency	53	13	9	6	7	2	10	75	14	1823
2019	11 to 20 years in current department or agency	52	12	7	6	8	2	14	76	16	2631
2019	More than 20 years in current department or agency	52	9	9	4	5	2	18	77	12	965

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	24	17	9	6	1	3	67	15	1175
2019	3 to 10 years in current department or agency	26	23	21	14	12	1	2	51	26	1824
2019	11 to 20 years in current department or agency	26	23	23	13	11	1	2	51	25	2627
2019	More than 20 years in current department or agency	32	24	18	11	8	1	6	61	20	964

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	21	17	11	7	2	4	63	19	1172
2019	3 to 10 years in current department or agency	24	19	21	16	15	2	2	46	32	1820
2019	11 to 20 years in current department or agency	23	20	21	17	14	2	3	45	33	2618
2019	More than 20 years in current department or agency	29	18	19	12	12	2	7	53	26	959

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	15	14	8	10	3	5	65	20	1175
2019	3 to 10 years in current department or agency	27	14	18	16	21	2	3	42	39	1826
2019	11 to 20 years in current department or agency	23	15	17	17	23	2	4	40	42	2626
2019	More than 20 years in current department or agency	24	17	16	16	18	2	8	45	37	964

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	12	8	3	2	3	4	86	5	1180
2019	3 to 10 years in current department or agency	64	15	9	3	3	3	4	84	7	1819
2019	11 to 20 years in current department or agency	60	16	9	5	3	2	4	82	8	2628
2019	More than 20 years in current department or agency	58	14	9	4	3	3	9	82	8	964

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	11	4	2	1	3	4	92	4	1172
2019	3 to 10 years in current department or agency	64	11	8	4	5	4	3	81	11	1825
2019	11 to 20 years in current department or agency	59	14	8	4	7	4	3	79	12	2628
2019	More than 20 years in current department or agency	58	12	8	3	8	4	7	79	12	960

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	8	3	2	2	3	7	93	4	1175
2019	3 to 10 years in current department or agency	68	9	5	3	4	3	8	87	8	1826
2019	11 to 20 years in current department or agency	64	9	6	3	7	3	9	82	11	2627
2019	More than 20 years in current department or agency	62	9	5	3	5	3	12	84	10	962

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	36	19	10	6	5	1	63	17	1178
2019	3 to 10 years in current department or agency	12	32	23	18	12	3	0	45	31	1832
2019	11 to 20 years in current department or agency	9	33	22	19	15	3	0	43	34	2631
2019	More than 20 years in current department or agency	11	34	22	18	13	2	0	46	31	966
2018	Less than 3 years in current department or agency	21	35	22	10	6	6	0	59	17	1007
2018	3 to 10 years in current department or agency	9	27	26	18	18	2	0	37	37	1994
2018	11 to 20 years in current department or agency	6	27	25	20	20	2	0	33	41	2209
2018	More than 20 years in current department or agency	8	27	27	17	20	1	0	35	37	917
2017	Less than 3 years in current department or agency	22	30	20	10	8	9	2	58	20	1062
2017	3 to 10 years in current department or agency	7	24	24	20	21	4	0	32	43	2822
2017	11 to 20 years in current department or agency	6	25	23	22	21	3	0	32	45	2140
2017	More than 20 years in current department or agency	9	27	23	20	18	3	0	38	39	1032

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	36	12	8	3	2	0	76	11	1171
2019	3 to 10 years in current department or agency	22	37	18	12	9	2	0	60	22	1818
2019	11 to 20 years in current department or agency	14	36	21	15	12	2	0	51	27	2617
2019	More than 20 years in current department or agency	18	37	20	12	11	1	0	56	24	961
2018	Less than 3 years in current department or agency	42	37	10	6	3	2	0	81	9	1005
2018	3 to 10 years in current department or agency	21	40	20	10	8	2	0	62	18	1985
2018	11 to 20 years in current department or agency	17	37	21	14	9	2	0	54	24	2203
2018	More than 20 years in current department or agency	21	39	20	11	8	2	0	61	19	917
2017	Less than 3 years in current department or agency	41	38	9	5	4	3	1	82	9	1062
2017	3 to 10 years in current department or agency	20	38	20	11	10	2	0	59	21	2822
2017	11 to 20 years in current department or agency	15	38	22	13	10	2	0	54	24	2139
2017	More than 20 years in current department or agency	20	36	22	10	9	2	0	58	20	1036
2014	Less than 3 years in current department or agency	41	34	12	5	4	4	0	79	9	1252
2014	3 to 10 years in current department or agency	27	35	18	9	7	3	0	64	17	4597
2014	11 to 20 years in current department or agency	22	38	16	12	9	2	0	62	21	1974
2014	More than 20 years in current department or agency	24	35	21	9	8	3	0	61	17	1373

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	33	16	4	2	3	1	77	7	1171
2019	3 to 10 years in current department or agency	25	36	21	7	7	4	0	64	14	1826
2019	11 to 20 years in current department or agency	22	35	22	9	8	3	1	59	18	2625
2019	More than 20 years in current department or agency	25	37	19	8	7	4	0	65	16	959
2018	Less than 3 years in current department or agency	41	34	15	5	2	4	0	78	7	1006
2018	3 to 10 years in current department or agency	23	37	23	6	7	4	0	62	14	1984
2018	11 to 20 years in current department or agency	21	35	24	8	8	3	1	58	17	2209
2018	More than 20 years in current department or agency	26	34	23	7	6	3	0	62	14	916
2017	Less than 3 years in current department or agency	38	32	13	4	3	7	2	78	8	1062
2017	3 to 10 years in current department or agency	20	32	23	8	10	5	1	56	19	2822
2017	11 to 20 years in current department or agency	19	33	25	9	9	4	1	55	19	2140
2017	More than 20 years in current department or agency	23	31	24	7	9	5	1	58	17	1031
2014	Less than 3 years in current department or agency	42	32	12	4	2	6	1	80	7	1251
2014	3 to 10 years in current department or agency	30	33	19	5	6	5	1	67	12	4594
2014	11 to 20 years in current department or agency	29	34	18	7	7	5	1	66	14	1974
2014	More than 20 years in current department or agency	28	34	20	6	7	4	1	65	13	1370

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	33	9	5	3	0	83	8	1177
2019	3 to 10 years in current department or agency	29	37	15	10	9	0	66	19	1832
2019	11 to 20 years in current department or agency	21	37	17	13	11	0	58	24	2628
2019	More than 20 years in current department or agency	22	37	15	12	13	0	59	26	964
2018	Less than 3 years in current department or agency	48	36	8	4	4	0	84	8	1002
2018	3 to 10 years in current department or agency	24	39	17	11	9	0	63	20	1980
2018	11 to 20 years in current department or agency	17	36	20	14	12	0	53	27	2203
2018	More than 20 years in current department or agency	21	35	18	12	12	1	57	25	916
2017	Less than 3 years in current department or agency	48	35	8	6	3	0	83	9	1063
2017	3 to 10 years in current department or agency	22	37	16	13	12	0	59	25	2826
2017	11 to 20 years in current department or agency	15	37	18	14	16	0	53	30	2139
2017	More than 20 years in current department or agency	19	36	16	14	15	0	55	29	1035
2014	Less than 3 years in current department or agency	47	34	9	6	4	1	82	9	1250
2014	3 to 10 years in current department or agency	28	37	15	11	9	0	65	20	4597
2014	11 to 20 years in current department or agency	23	34	16	14	12	0	57	26	1972
2014	More than 20 years in current department or agency	22	36	15	13	14	0	58	27	1374

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	32	16	8	6	1	71	13	1177
2019	3 to 10 years in current department or agency	19	28	21	16	15	0	48	31	1827
2019	11 to 20 years in current department or agency	13	26	23	19	19	0	39	38	2622
2019	More than 20 years in current department or agency	16	31	18	15	19	0	48	34	965
2018	Less than 3 years in current department or agency	36	32	15	9	7	0	68	16	1003
2018	3 to 10 years in current department or agency	14	26	22	19	18	1	40	37	1982
2018	11 to 20 years in current department or agency	10	24	25	20	21	0	34	41	2202
2018	More than 20 years in current department or agency	13	28	22	17	19	0	41	37	913
2017	Less than 3 years in current department or agency	36	33	14	8	8	1	70	16	1060
2017	3 to 10 years in current department or agency	12	26	21	19	22	1	38	41	2820
2017	11 to 20 years in current department or agency	9	23	21	21	25	1	32	47	2140
2017	More than 20 years in current department or agency	14	25	20	19	21	1	39	40	1033
2014	Less than 3 years in current department or agency	32	35	14	11	7	1	67	19	1251
2014	3 to 10 years in current department or agency	15	31	20	17	15	1	47	33	4595
2014	11 to 20 years in current department or agency	13	28	20	19	20	1	41	39	1974
2014	More than 20 years in current department or agency	13	32	18	18	19	1	45	37	1374

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	34	15	10	5	1	69	15	1171
2019	3 to 10 years in current department or agency	19	29	20	17	15	0	48	32	1823
2019	11 to 20 years in current department or agency	11	29	19	22	19	0	40	41	2616
2019	More than 20 years in current department or agency	16	30	19	17	18	0	45	35	962
2018	Less than 3 years in current department or agency	35	34	15	9	6	0	69	16	1001
2018	3 to 10 years in current department or agency	13	29	20	20	18	0	42	38	1977
2018	11 to 20 years in current department or agency	9	25	22	22	21	0	35	44	2196
2018	More than 20 years in current department or agency	13	28	20	20	19	0	41	39	909
2017	Less than 3 years in current department or agency	35	35	12	10	7	1	71	17	1062
2017	3 to 10 years in current department or agency	11	27	19	21	21	0	38	42	2820
2017	11 to 20 years in current department or agency	8	24	20	23	24	1	32	47	2142
2017	More than 20 years in current department or agency	13	27	18	20	22	0	41	42	1030
2014	Less than 3 years in current department or agency	30	36	14	12	7	0	66	20	1251
2014	3 to 10 years in current department or agency	14	31	19	19	16	0	46	35	4596
2014	11 to 20 years in current department or agency	12	28	18	21	20	0	40	41	1974
2014	More than 20 years in current department or agency	13	30	17	19	20	0	43	39	1372

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	26	16	12	9	3	0	61	22	1175
2019	3 to 10 years in current department or agency	19	25	19	17	17	3	0	46	35	1832
2019	11 to 20 years in current department or agency	16	23	19	20	19	3	0	41	40	2631
2019	More than 20 years in current department or agency	26	26	17	14	13	4	1	54	28	966
2018	Less than 3 years in current department or agency	29	24	19	12	12	3	0	55	26	1006
2018	3 to 10 years in current department or agency	16	21	22	19	21	2	0	37	40	1983
2018	11 to 20 years in current department or agency	15	21	20	20	20	3	0	38	41	2206
2018	More than 20 years in current department or agency	21	26	20	17	14	2	1	48	31	917
2017	Less than 3 years in current department or agency	31	23	15	13	11	6	1	57	26	1063
2017	3 to 10 years in current department or agency	13	21	18	19	25	4	0	35	46	2820
2017	11 to 20 years in current department or agency	12	22	19	18	24	4	0	36	44	2140
2017	More than 20 years in current department or agency	20	27	19	13	17	4	1	49	31	1031
2014	Less than 3 years in current department or agency	27	25	17	15	11	5	1	55	27	1250
2014	3 to 10 years in current department or agency	17	23	19	17	19	3	0	42	38	4597
2014	11 to 20 years in current department or agency	17	23	19	18	18	4	0	42	38	1975
2014	More than 20 years in current department or agency	22	27	20	12	14	3	1	52	27	1374

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	31	37	32	1180
2019	3 to 10 years in current department or agency	31	32	36	1834
2019	11 to 20 years in current department or agency	25	34	41	2634
2019	More than 20 years in current department or agency	33	38	29	966
2018	Less than 3 years in current department or agency	32	34	34	1010
2018	3 to 10 years in current department or agency	32	30	37	2000
2018	11 to 20 years in current department or agency	24	38	39	2215
2018	More than 20 years in current department or agency	30	40	30	922
2017	Less than 3 years in current department or agency	31	38	31	1061
2017	3 to 10 years in current department or agency	31	30	39	2823
2017	11 to 20 years in current department or agency	24	35	41	2143
2017	More than 20 years in current department or agency	31	42	27	1031
2014	Less than 3 years in current department or agency	31	35	34	1249
2014	3 to 10 years in current department or agency	30	33	37	4598
2014	11 to 20 years in current department or agency	20	41	38	1974
2014	More than 20 years in current department or agency	26	44	30	1373

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	34	29	7	23	6	365
2019	3 to 10 years in current department or agency	6	36	36	9	6	7	577
2019	11 to 20 years in current department or agency	14	39	35	6	0	6	652
2019	More than 20 years in current department or agency	67	11	9	5	3	4	321
2018	Less than 3 years in current department or agency	2	30	33	3	26	6	329
2018	3 to 10 years in current department or agency	6	34	45	9	2	4	655
2018	11 to 20 years in current department or agency	14	35	39	7	1	5	537
2018	More than 20 years in current department or agency	67	14	8	6	1	3	270
2017	Less than 3 years in current department or agency	3	24	32	7	29	5	329
2017	3 to 10 years in current department or agency	5	27	49	11	1	6	895
2017	11 to 20 years in current department or agency	11	32	40	10	0	8	522
2017	More than 20 years in current department or agency	66	9	13	6	1	5	326
2014	Less than 3 years in current department or agency	3	32	39	11	9999	14	398
2014	3 to 10 years in current department or agency	5	42	38	8	9999	7	1416
2014	11 to 20 years in current department or agency	13	44	28	8	9999	7	405
2014	More than 20 years in current department or agency	57	22	8	8	9999	6	364

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	40	12	9	5	2	4	73	14	1171
2019	3 to 10 years in current department or agency	31	50	9	5	2	0	1	83	8	1824
2019	11 to 20 years in current department or agency	41	48	7	3	1	0	1	89	4	2620
2019	More than 20 years in current department or agency	49	44	4	2	0	0	1	94	2	963

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	28	11	2	2	6	4	83	5	1173
2019	3 to 10 years in current department or agency	38	34	11	8	6	3	1	75	14	1823
2019	11 to 20 years in current department or agency	39	33	10	8	6	2	1	75	15	2625
2019	More than 20 years in current department or agency	43	33	9	7	6	1	1	78	13	961

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	1176
2019	3 to 10 years in current department or agency	21	79	1834
2019	11 to 20 years in current department or agency	21	79	2629
2019	More than 20 years in current department or agency	22	78	962
2018	Less than 3 years in current department or agency	15	85	1012
2018	3 to 10 years in current department or agency	24	76	1994
2018	11 to 20 years in current department or agency	25	75	2213
2018	More than 20 years in current department or agency	21	79	919

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	64	36	150
2019	3 to 10 years in current department or agency	61	39	370
2019	11 to 20 years in current department or agency	53	47	543
2019	More than 20 years in current department or agency	50	50	205
2018	Less than 3 years in current department or agency	65	35	150
2018	3 to 10 years in current department or agency	59	41	448
2018	11 to 20 years in current department or agency	50	50	538
2018	More than 20 years in current department or agency	45	55	191

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	61	39	150
2019	3 to 10 years in current department or agency	66	34	370
2019	11 to 20 years in current department or agency	67	33	543
2019	More than 20 years in current department or agency	65	35	205
2018	Less than 3 years in current department or agency	55	45	150
2018	3 to 10 years in current department or agency	64	36	448
2018	11 to 20 years in current department or agency	71	29	538
2018	More than 20 years in current department or agency	76	24	191

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	150
2019	3 to 10 years in current department or agency	6	94	370
2019	11 to 20 years in current department or agency	9	91	543
2019	More than 20 years in current department or agency	14	86	205
2018	Less than 3 years in current department or agency	5	95	150
2018	3 to 10 years in current department or agency	7	93	448
2018	11 to 20 years in current department or agency	9	91	538
2018	More than 20 years in current department or agency	12	88	191

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	370
2019	11 to 20 years in current department or agency	5	95	543
2018	3 to 10 years in current department or agency	7	93	448
2018	11 to 20 years in current department or agency	4	96	538

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	370
2019	11 to 20 years in current department or agency	4	96	543
2018	Less than 3 years in current department or agency	3	97	150
2018	3 to 10 years in current department or agency	4	96	448
2018	11 to 20 years in current department or agency	3	97	538
2018	More than 20 years in current department or agency	7	93	191

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	150
2019	3 to 10 years in current department or agency	22	78	370
2019	11 to 20 years in current department or agency	17	83	543
2019	More than 20 years in current department or agency	13	87	205
2018	Less than 3 years in current department or agency	14	86	150
2018	3 to 10 years in current department or agency	21	79	448
2018	11 to 20 years in current department or agency	19	81	538
2018	More than 20 years in current department or agency	19	81	191

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	370
2019	11 to 20 years in current department or agency	4	96	543
2018	3 to 10 years in current department or agency	3	97	448
2018	11 to 20 years in current department or agency	3	97	538

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	149
2019	3 to 10 years in current department or agency	43	57	369
2019	11 to 20 years in current department or agency	42	58	535
2019	More than 20 years in current department or agency	44	56	203
2018	Less than 3 years in current department or agency	26	74	149
2018	3 to 10 years in current department or agency	44	56	449
2018	11 to 20 years in current department or agency	43	57	538
2018	More than 20 years in current department or agency	44	56	192

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	149
2019	3 to 10 years in current department or agency	34	66	369
2019	11 to 20 years in current department or agency	39	61	535
2019	More than 20 years in current department or agency	47	53	203
2018	Less than 3 years in current department or agency	30	70	149
2018	3 to 10 years in current department or agency	38	62	449
2018	11 to 20 years in current department or agency	40	60	538
2018	More than 20 years in current department or agency	46	54	192

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	149
2019	3 to 10 years in current department or agency	52	48	369
2019	11 to 20 years in current department or agency	55	45	535
2019	More than 20 years in current department or agency	59	41	203
2018	Less than 3 years in current department or agency	49	51	149
2018	3 to 10 years in current department or agency	47	53	449
2018	11 to 20 years in current department or agency	51	49	538
2018	More than 20 years in current department or agency	52	48	192

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	149
2019	3 to 10 years in current department or agency	45	55	369
2019	11 to 20 years in current department or agency	42	58	535
2019	More than 20 years in current department or agency	47	53	203
2018	Less than 3 years in current department or agency	40	60	149
2018	3 to 10 years in current department or agency	42	58	449
2018	11 to 20 years in current department or agency	43	57	538
2018	More than 20 years in current department or agency	44	56	192

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	149
2019	3 to 10 years in current department or agency	36	64	369
2019	11 to 20 years in current department or agency	36	64	535
2019	More than 20 years in current department or agency	38	62	203
2018	Less than 3 years in current department or agency	37	63	149
2018	3 to 10 years in current department or agency	34	66	449
2018	11 to 20 years in current department or agency	36	64	538
2018	More than 20 years in current department or agency	38	62	192

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	149
2019	3 to 10 years in current department or agency	54	46	369
2019	11 to 20 years in current department or agency	53	47	535
2019	More than 20 years in current department or agency	60	40	203
2018	Less than 3 years in current department or agency	54	46	149
2018	3 to 10 years in current department or agency	60	40	449
2018	11 to 20 years in current department or agency	54	46	538
2018	More than 20 years in current department or agency	49	51	192

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	149
2019	3 to 10 years in current department or agency	44	56	369
2019	11 to 20 years in current department or agency	41	59	535
2019	More than 20 years in current department or agency	47	53	203
2018	Less than 3 years in current department or agency	32	68	149
2018	3 to 10 years in current department or agency	38	62	449
2018	11 to 20 years in current department or agency	45	55	538
2018	More than 20 years in current department or agency	40	60	192

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	369
2019	11 to 20 years in current department or agency	2	98	535
2018	3 to 10 years in current department or agency	3	97	449
2018	11 to 20 years in current department or agency	3	97	538

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	149
2019	3 to 10 years in current department or agency	11	89	369
2019	11 to 20 years in current department or agency	12	88	535
2019	More than 20 years in current department or agency	5	95	203
2018	Less than 3 years in current department or agency	14	86	149
2018	3 to 10 years in current department or agency	14	86	449
2018	11 to 20 years in current department or agency	10	90	538
2018	More than 20 years in current department or agency	7	93	192

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	149
2019	3 to 10 years in current department or agency	12	88	369
2019	11 to 20 years in current department or agency	13	87	535
2019	More than 20 years in current department or agency	16	84	203
2018	Less than 3 years in current department or agency	11	89	149
2018	3 to 10 years in current department or agency	12	88	449
2018	11 to 20 years in current department or agency	11	89	538
2018	More than 20 years in current department or agency	14	86	192

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	149
2019	3 to 10 years in current department or agency	61	39	369
2019	11 to 20 years in current department or agency	59	41	535
2019	More than 20 years in current department or agency	61	39	203
2018	Less than 3 years in current department or agency	56	44	149
2018	3 to 10 years in current department or agency	52	48	449
2018	11 to 20 years in current department or agency	60	40	538
2018	More than 20 years in current department or agency	58	42	192

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	149
2019	3 to 10 years in current department or agency	31	69	369
2019	11 to 20 years in current department or agency	28	72	535
2019	More than 20 years in current department or agency	34	66	203
2018	Less than 3 years in current department or agency	20	80	149
2018	3 to 10 years in current department or agency	30	70	449
2018	11 to 20 years in current department or agency	31	69	538
2018	More than 20 years in current department or agency	28	72	192

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	149
2019	3 to 10 years in current department or agency	15	85	369
2019	11 to 20 years in current department or agency	21	79	535
2019	More than 20 years in current department or agency	17	83	203
2018	Less than 3 years in current department or agency	12	88	149
2018	3 to 10 years in current department or agency	14	86	449
2018	11 to 20 years in current department or agency	17	83	538
2018	More than 20 years in current department or agency	13	87	192

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	147
2019	3 to 10 years in current department or agency	47	53	369
2019	11 to 20 years in current department or agency	51	49	530
2019	More than 20 years in current department or agency	49	51	202
2018	Less than 3 years in current department or agency	43	57	151
2018	3 to 10 years in current department or agency	53	47	452
2018	11 to 20 years in current department or agency	50	50	538
2018	More than 20 years in current department or agency	51	49	192

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	147
2019	3 to 10 years in current department or agency	28	72	369
2019	11 to 20 years in current department or agency	30	70	530
2019	More than 20 years in current department or agency	31	69	202
2018	Less than 3 years in current department or agency	24	76	151
2018	3 to 10 years in current department or agency	26	74	452
2018	11 to 20 years in current department or agency	28	72	538
2018	More than 20 years in current department or agency	29	71	192

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	369
2019	11 to 20 years in current department or agency	8	92	530
2018	Less than 3 years in current department or agency	7	93	151
2018	3 to 10 years in current department or agency	6	94	452
2018	11 to 20 years in current department or agency	5	95	538
2018	More than 20 years in current department or agency	12	88	192

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	147
2019	3 to 10 years in current department or agency	24	76	369
2019	11 to 20 years in current department or agency	28	72	530
2019	More than 20 years in current department or agency	27	73	202
2018	Less than 3 years in current department or agency	11	89	151
2018	3 to 10 years in current department or agency	25	75	452
2018	11 to 20 years in current department or agency	24	76	538
2018	More than 20 years in current department or agency	25	75	192

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	147
2019	3 to 10 years in current department or agency	7	93	369
2019	11 to 20 years in current department or agency	8	92	530
2019	More than 20 years in current department or agency	16	84	202
2018	Less than 3 years in current department or agency	9	91	151
2018	3 to 10 years in current department or agency	9	91	452
2018	11 to 20 years in current department or agency	9	91	538
2018	More than 20 years in current department or agency	9	91	192

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	147
2019	3 to 10 years in current department or agency	10	90	369
2019	11 to 20 years in current department or agency	13	87	530
2019	More than 20 years in current department or agency	17	83	202
2018	Less than 3 years in current department or agency	7	93	151
2018	3 to 10 years in current department or agency	11	89	452
2018	11 to 20 years in current department or agency	13	87	538
2018	More than 20 years in current department or agency	14	86	192

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	147
2019	3 to 10 years in current department or agency	14	86	369
2019	11 to 20 years in current department or agency	15	85	530
2019	More than 20 years in current department or agency	16	84	202
2018	Less than 3 years in current department or agency	9	91	151
2018	3 to 10 years in current department or agency	15	85	452
2018	11 to 20 years in current department or agency	13	87	538
2018	More than 20 years in current department or agency	19	81	192

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	147
2019	3 to 10 years in current department or agency	10	90	369
2019	11 to 20 years in current department or agency	13	87	530
2019	More than 20 years in current department or agency	16	84	202
2018	Less than 3 years in current department or agency	11	89	151
2018	3 to 10 years in current department or agency	12	88	452
2018	11 to 20 years in current department or agency	10	90	538
2018	More than 20 years in current department or agency	12	88	192

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	147
2019	3 to 10 years in current department or agency	30	70	369
2019	11 to 20 years in current department or agency	25	75	530
2019	More than 20 years in current department or agency	24	76	202
2018	Less than 3 years in current department or agency	34	66	151
2018	3 to 10 years in current department or agency	27	73	452
2018	11 to 20 years in current department or agency	28	72	538
2018	More than 20 years in current department or agency	24	76	192

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	138
2019	3 to 10 years in current department or agency	12	88	333
2019	11 to 20 years in current department or agency	8	92	462
2019	More than 20 years in current department or agency	7	93	169
2018	Less than 3 years in current department or agency	9	91	141
2018	3 to 10 years in current department or agency	9	91	403
2018	11 to 20 years in current department or agency	8	92	468
2018	More than 20 years in current department or agency	11	89	164

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	138
2019	3 to 10 years in current department or agency	16	84	333
2019	11 to 20 years in current department or agency	13	87	462
2019	More than 20 years in current department or agency	12	88	169
2018	Less than 3 years in current department or agency	24	76	141
2018	3 to 10 years in current department or agency	16	84	403
2018	11 to 20 years in current department or agency	12	88	468
2018	More than 20 years in current department or agency	7	93	164

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	138
2019	3 to 10 years in current department or agency	9	91	333
2019	11 to 20 years in current department or agency	7	93	462
2019	More than 20 years in current department or agency	4	96	169
2018	Less than 3 years in current department or agency	10	90	141
2018	3 to 10 years in current department or agency	9	91	403
2018	11 to 20 years in current department or agency	9	91	468
2018	More than 20 years in current department or agency	8	92	164

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	138
2019	3 to 10 years in current department or agency	5	95	333
2019	11 to 20 years in current department or agency	7	93	462
2019	More than 20 years in current department or agency	3	97	169
2018	Less than 3 years in current department or agency	9	91	141
2018	3 to 10 years in current department or agency	5	95	403
2018	11 to 20 years in current department or agency	5	95	468
2018	More than 20 years in current department or agency	7	93	164

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	138
2019	3 to 10 years in current department or agency	9	91	333
2019	11 to 20 years in current department or agency	7	93	462
2019	More than 20 years in current department or agency	7	93	169
2018	Less than 3 years in current department or agency	7	93	141
2018	3 to 10 years in current department or agency	9	91	403
2018	11 to 20 years in current department or agency	7	93	468
2018	More than 20 years in current department or agency	9	91	164

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	138
2019	3 to 10 years in current department or agency	10	90	333
2019	11 to 20 years in current department or agency	7	93	462
2019	More than 20 years in current department or agency	9	91	169
2018	Less than 3 years in current department or agency	9	91	141
2018	3 to 10 years in current department or agency	8	92	403
2018	11 to 20 years in current department or agency	9	91	468
2018	More than 20 years in current department or agency	7	93	164

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	138
2019	3 to 10 years in current department or agency	6	94	333
2019	11 to 20 years in current department or agency	7	93	462
2019	More than 20 years in current department or agency	5	95	169
2018	Less than 3 years in current department or agency	14	86	141
2018	3 to 10 years in current department or agency	8	92	403
2018	11 to 20 years in current department or agency	5	95	468
2018	More than 20 years in current department or agency	6	94	164

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	138
2019	3 to 10 years in current department or agency	16	84	333
2019	11 to 20 years in current department or agency	7	93	462
2019	More than 20 years in current department or agency	7	93	169
2018	Less than 3 years in current department or agency	17	83	141
2018	3 to 10 years in current department or agency	11	89	403
2018	11 to 20 years in current department or agency	11	89	468
2018	More than 20 years in current department or agency	6	94	164

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	138
2019	3 to 10 years in current department or agency	11	89	333
2019	11 to 20 years in current department or agency	10	90	462
2019	More than 20 years in current department or agency	14	86	169
2018	Less than 3 years in current department or agency	11	89	141
2018	3 to 10 years in current department or agency	7	93	403
2018	11 to 20 years in current department or agency	9	91	468
2018	More than 20 years in current department or agency	9	91	164

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	138
2019	3 to 10 years in current department or agency	40	60	333
2019	11 to 20 years in current department or agency	38	62	462
2019	More than 20 years in current department or agency	37	63	169
2018	Less than 3 years in current department or agency	36	64	141
2018	3 to 10 years in current department or agency	40	60	403
2018	11 to 20 years in current department or agency	39	61	468
2018	More than 20 years in current department or agency	27	73	164

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	138
2019	3 to 10 years in current department or agency	7	93	333
2019	11 to 20 years in current department or agency	9	91	462
2019	More than 20 years in current department or agency	12	88	169
2018	Less than 3 years in current department or agency	9	91	141
2018	3 to 10 years in current department or agency	11	89	403
2018	11 to 20 years in current department or agency	8	92	468
2018	More than 20 years in current department or agency	8	92	164

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	138
2019	3 to 10 years in current department or agency	56	44	333
2019	11 to 20 years in current department or agency	55	45	462
2019	More than 20 years in current department or agency	48	52	169
2018	Less than 3 years in current department or agency	48	52	141
2018	3 to 10 years in current department or agency	52	48	403
2018	11 to 20 years in current department or agency	50	50	468
2018	More than 20 years in current department or agency	42	58	164

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	2	98	333
2019	11 to 20 years in current department or agency	2	98	462
2018	3 to 10 years in current department or agency	2	98	403
2018	11 to 20 years in current department or agency	2	98	468

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	57	43	138
2019	3 to 10 years in current department or agency	61	39	333
2019	11 to 20 years in current department or agency	66	34	462
2019	More than 20 years in current department or agency	69	31	169
2018	Less than 3 years in current department or agency	49	51	141
2018	3 to 10 years in current department or agency	63	37	403
2018	11 to 20 years in current department or agency	67	33	468
2018	More than 20 years in current department or agency	70	30	164

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	333
2019	11 to 20 years in current department or agency	4	96	462
2018	Less than 3 years in current department or agency	5	95	141
2018	3 to 10 years in current department or agency	3	97	403
2018	11 to 20 years in current department or agency	4	96	468
2018	More than 20 years in current department or agency	7	93	164

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	138
2019	3 to 10 years in current department or agency	14	86	333
2019	11 to 20 years in current department or agency	13	87	462
2019	More than 20 years in current department or agency	18	82	169
2018	Less than 3 years in current department or agency	10	90	141
2018	3 to 10 years in current department or agency	12	88	403
2018	11 to 20 years in current department or agency	11	89	468
2018	More than 20 years in current department or agency	17	83	164

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	1176
2019	3 to 10 years in current department or agency	29	71	1828
2019	11 to 20 years in current department or agency	29	71	2620
2019	More than 20 years in current department or agency	29	71	961

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	18	16	7	7	23	11	55	21	1178
2019	3 to 10 years in current department or agency	10	15	23	13	17	18	5	32	38	1832
2019	11 to 20 years in current department or agency	7	16	22	14	22	16	3	29	44	2630
2019	More than 20 years in current department or agency	11	19	21	14	20	13	3	35	40	966
2018	Less than 3 years in current department or agency	20	18	18	6	7	24	8	54	20	1014
2018	3 to 10 years in current department or agency	9	16	25	13	18	16	4	30	38	1988
2018	11 to 20 years in current department or agency	7	15	26	15	22	13	3	26	44	2204
2018	More than 20 years in current department or agency	11	20	23	14	19	11	2	35	38	917
2017	Less than 3 years in current department or agency	18	17	16	5	6	28	11	56	18	1064
2017	3 to 10 years in current department or agency	8	14	22	12	18	19	6	30	40	2825
2017	11 to 20 years in current department or agency	8	16	24	12	21	15	4	29	41	2144
2017	More than 20 years in current department or agency	11	20	25	12	18	13	2	36	35	1035
2014	Less than 3 years in current department or agency	15	14	18	6	7	29	11	48	22	1250
2014	3 to 10 years in current department or agency	10	14	22	10	13	23	7	35	33	4596
2014	11 to 20 years in current department or agency	9	17	25	11	16	18	4	33	35	1971
2014	More than 20 years in current department or agency	11	22	24	11	15	15	2	41	30	1373

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	30	16	6	5	9	2	70	13	1178
2019	3 to 10 years in current department or agency	18	28	22	12	12	7	0	49	27	1827
2019	11 to 20 years in current department or agency	14	26	23	14	16	6	1	43	33	2633
2019	More than 20 years in current department or agency	20	29	20	12	15	3	1	51	28	963
2018	Less than 3 years in current department or agency	29	30	17	8	5	10	2	66	14	1012
2018	3 to 10 years in current department or agency	15	26	24	13	16	6	0	44	31	1991
2018	11 to 20 years in current department or agency	10	28	24	16	18	5	0	40	35	2205
2018	More than 20 years in current department or agency	18	30	20	14	15	3	0	50	30	916
2017	Less than 3 years in current department or agency	29	27	17	6	5	13	3	66	14	1063
2017	3 to 10 years in current department or agency	13	26	23	14	15	8	1	42	32	2821
2017	11 to 20 years in current department or agency	11	26	24	14	17	7	1	40	33	2141
2017	More than 20 years in current department or agency	17	29	21	12	16	5	1	49	29	1031
2014	Less than 3 years in current department or agency	23	24	19	7	5	18	3	60	16	1250
2014	3 to 10 years in current department or agency	15	25	24	11	11	13	2	47	26	4596
2014	11 to 20 years in current department or agency	14	27	24	12	13	9	0	45	28	1972
2014	More than 20 years in current department or agency	17	30	23	11	13	7	0	50	25	1372

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	1178
2019	3 to 10 years in current department or agency	14	86	1832
2019	11 to 20 years in current department or agency	15	85	2631
2019	More than 20 years in current department or agency	12	88	960
2018	Less than 3 years in current department or agency	6	94	1009
2018	3 to 10 years in current department or agency	15	85	1992
2018	11 to 20 years in current department or agency	17	83	2203
2018	More than 20 years in current department or agency	13	87	918

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	72
2019	3 to 10 years in current department or agency	41	59	232
2019	11 to 20 years in current department or agency	35	65	389
2019	More than 20 years in current department or agency	35	65	110
2018	Less than 3 years in current department or agency	47	53	63
2018	3 to 10 years in current department or agency	39	61	287
2018	11 to 20 years in current department or agency	33	67	359
2018	More than 20 years in current department or agency	29	71	119

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	67	33	72
2019	3 to 10 years in current department or agency	75	25	232
2019	11 to 20 years in current department or agency	80	20	389
2019	More than 20 years in current department or agency	88	12	110
2018	Less than 3 years in current department or agency	75	25	63
2018	3 to 10 years in current department or agency	74	26	287
2018	11 to 20 years in current department or agency	84	16	359
2018	More than 20 years in current department or agency	81	19	119

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	5	95	389
2018	Less than 3 years in current department or agency	6	94	63
2018	3 to 10 years in current department or agency	2	98	287
2018	11 to 20 years in current department or agency	2	98	359
2018	More than 20 years in current department or agency	5	95	119

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	232
2019	11 to 20 years in current department or agency	4	96	389
2018	3 to 10 years in current department or agency	4	96	287
2018	11 to 20 years in current department or agency	3	97	359

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	232
2019	11 to 20 years in current department or agency	6	94	389
2018	3 to 10 years in current department or agency	5	95	287
2018	11 to 20 years in current department or agency	5	95	359

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	72
2019	3 to 10 years in current department or agency	19	81	232
2019	11 to 20 years in current department or agency	13	87	389
2019	More than 20 years in current department or agency	13	87	110
2018	Less than 3 years in current department or agency	12	88	63
2018	3 to 10 years in current department or agency	18	82	287
2018	11 to 20 years in current department or agency	13	87	359
2018	More than 20 years in current department or agency	8	92	119

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	232
2019	11 to 20 years in current department or agency	8	92	389
2018	Less than 3 years in current department or agency	11	89	63
2018	3 to 10 years in current department or agency	9	91	287
2018	11 to 20 years in current department or agency	9	91	359
2018	More than 20 years in current department or agency	10	90	119

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	70
2019	3 to 10 years in current department or agency	25	75	228
2019	11 to 20 years in current department or agency	25	75	381
2019	More than 20 years in current department or agency	11	89	108
2018	Less than 3 years in current department or agency	31	69	63
2018	3 to 10 years in current department or agency	30	70	287
2018	11 to 20 years in current department or agency	22	78	356
2018	More than 20 years in current department or agency	18	82	118

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	70
2019	3 to 10 years in current department or agency	19	81	228
2019	11 to 20 years in current department or agency	18	82	381
2019	More than 20 years in current department or agency	13	87	108
2018	Less than 3 years in current department or agency	27	73	63
2018	3 to 10 years in current department or agency	22	78	287
2018	11 to 20 years in current department or agency	16	84	356
2018	More than 20 years in current department or agency	9	91	118

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	70
2019	3 to 10 years in current department or agency	13	87	228
2019	11 to 20 years in current department or agency	18	82	381
2019	More than 20 years in current department or agency	9	91	108
2018	Less than 3 years in current department or agency	21	79	63
2018	3 to 10 years in current department or agency	18	82	287
2018	11 to 20 years in current department or agency	16	84	356
2018	More than 20 years in current department or agency	11	89	118

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	228
2019	11 to 20 years in current department or agency	5	95	381
2018	3 to 10 years in current department or agency	7	93	287
2018	11 to 20 years in current department or agency	6	94	356

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	70
2019	3 to 10 years in current department or agency	27	73	228
2019	11 to 20 years in current department or agency	20	80	381
2019	More than 20 years in current department or agency	43	57	108
2018	Less than 3 years in current department or agency	24	76	63
2018	3 to 10 years in current department or agency	17	83	287
2018	11 to 20 years in current department or agency	16	84	356
2018	More than 20 years in current department or agency	35	65	118

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	70
2019	3 to 10 years in current department or agency	32	68	228
2019	11 to 20 years in current department or agency	38	62	381
2019	More than 20 years in current department or agency	28	72	108
2018	Less than 3 years in current department or agency	30	70	63
2018	3 to 10 years in current department or agency	38	62	287
2018	11 to 20 years in current department or agency	40	60	356
2018	More than 20 years in current department or agency	31	69	118

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	228
2019	11 to 20 years in current department or agency	6	94	381
2018	3 to 10 years in current department or agency	6	94	287
2018	11 to 20 years in current department or agency	4	96	356

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	70
2019	11 to 20 years in current department or agency	3	97	381
2018	3 to 10 years in current department or agency	2	98	287
2018	11 to 20 years in current department or agency	1	99	356

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	228
2019	11 to 20 years in current department or agency	14	86	381
2018	Less than 3 years in current department or agency	12	88	63
2018	3 to 10 years in current department or agency	11	89	287
2018	11 to 20 years in current department or agency	12	88	356
2018	More than 20 years in current department or agency	5	95	118

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	70
2019	3 to 10 years in current department or agency	26	74	228
2019	11 to 20 years in current department or agency	28	72	381
2019	More than 20 years in current department or agency	20	80	108
2018	Less than 3 years in current department or agency	24	76	63
2018	3 to 10 years in current department or agency	22	78	287
2018	11 to 20 years in current department or agency	29	71	356
2018	More than 20 years in current department or agency	14	86	118

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	2	98	381
2019	More than 20 years in current department or agency	0	100	108
2018	11 to 20 years in current department or agency	1	99	356

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	70
2019	3 to 10 years in current department or agency	17	83	228
2019	11 to 20 years in current department or agency	26	74	381
2019	More than 20 years in current department or agency	31	69	108
2018	Less than 3 years in current department or agency	14	86	63
2018	3 to 10 years in current department or agency	16	84	287
2018	11 to 20 years in current department or agency	20	80	356
2018	More than 20 years in current department or agency	36	64	118

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	70
2019	3 to 10 years in current department or agency	100	228
2018	Less than 3 years in current department or agency	100	63

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	70
2019	3 to 10 years in current department or agency	13	87	228
2019	11 to 20 years in current department or agency	15	85	381
2019	More than 20 years in current department or agency	23	77	108
2018	Less than 3 years in current department or agency	16	84	63
2018	3 to 10 years in current department or agency	14	86	287
2018	11 to 20 years in current department or agency	14	86	356
2018	More than 20 years in current department or agency	11	89	118

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	70
2019	3 to 10 years in current department or agency	27	73	226
2019	11 to 20 years in current department or agency	33	67	379
2019	More than 20 years in current department or agency	30	70	108
2018	Less than 3 years in current department or agency	34	66	63
2018	3 to 10 years in current department or agency	25	75	286
2018	11 to 20 years in current department or agency	34	66	359
2018	More than 20 years in current department or agency	41	59	119

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	70
2019	3 to 10 years in current department or agency	15	85	226
2019	11 to 20 years in current department or agency	17	83	379
2019	More than 20 years in current department or agency	19	81	108
2018	Less than 3 years in current department or agency	15	85	63
2018	3 to 10 years in current department or agency	14	86	286
2018	11 to 20 years in current department or agency	18	82	359
2018	More than 20 years in current department or agency	18	82	119

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	5	95	379
2019	More than 20 years in current department or agency	8	92	108
2018	Less than 3 years in current department or agency	8	92	63
2018	3 to 10 years in current department or agency	2	98	286
2018	11 to 20 years in current department or agency	4	96	359
2018	More than 20 years in current department or agency	5	95	119

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	70
2019	3 to 10 years in current department or agency	21	79	226
2019	11 to 20 years in current department or agency	18	82	379
2019	More than 20 years in current department or agency	27	73	108
2018	Less than 3 years in current department or agency	24	76	63
2018	3 to 10 years in current department or agency	18	82	286
2018	11 to 20 years in current department or agency	23	77	359
2018	More than 20 years in current department or agency	24	76	119

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	226
2019	11 to 20 years in current department or agency	6	94	379
2018	3 to 10 years in current department or agency	3	97	286
2018	11 to 20 years in current department or agency	3	97	359

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	226
2019	11 to 20 years in current department or agency	13	87	379
2018	Less than 3 years in current department or agency	13	87	63
2018	3 to 10 years in current department or agency	9	91	286
2018	11 to 20 years in current department or agency	11	89	359
2018	More than 20 years in current department or agency	9	91	119

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	70
2019	3 to 10 years in current department or agency	8	92	226
2019	11 to 20 years in current department or agency	9	91	379
2019	More than 20 years in current department or agency	9	91	108
2018	3 to 10 years in current department or agency	10	90	286
2018	11 to 20 years in current department or agency	9	91	359

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	70
2019	3 to 10 years in current department or agency	9	91	226
2019	11 to 20 years in current department or agency	10	90	379
2019	More than 20 years in current department or agency	21	79	108
2018	3 to 10 years in current department or agency	7	93	286
2018	11 to 20 years in current department or agency	9	91	359

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	70
2019	3 to 10 years in current department or agency	51	49	226
2019	11 to 20 years in current department or agency	48	52	379
2019	More than 20 years in current department or agency	36	64	108
2018	Less than 3 years in current department or agency	46	54	63
2018	3 to 10 years in current department or agency	54	46	286
2018	11 to 20 years in current department or agency	46	54	359
2018	More than 20 years in current department or agency	39	61	119

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	195
2019	11 to 20 years in current department or agency	6	94	308
2018	3 to 10 years in current department or agency	7	93	259
2018	11 to 20 years in current department or agency	4	96	321

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	195
2019	11 to 20 years in current department or agency	8	92	308
2018	Less than 3 years in current department or agency	10	90	55
2018	3 to 10 years in current department or agency	16	84	259
2018	11 to 20 years in current department or agency	7	93	321
2018	More than 20 years in current department or agency	5	95	108

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	195
2019	11 to 20 years in current department or agency	2	98	308
2018	3 to 10 years in current department or agency	3	97	259
2018	11 to 20 years in current department or agency	3	97	321

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	2	98	308
2018	3 to 10 years in current department or agency	3	97	259
2018	11 to 20 years in current department or agency	4	96	321

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	1	99	308
2018	Less than 3 years in current department or agency	0	100	55
2018	3 to 10 years in current department or agency	3	97	259
2018	11 to 20 years in current department or agency	2	98	321
2018	More than 20 years in current department or agency	5	95	108

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	195
2019	11 to 20 years in current department or agency	4	96	308
2018	3 to 10 years in current department or agency	2	98	259
2018	11 to 20 years in current department or agency	3	97	321

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	195
2019	11 to 20 years in current department or agency	5	95	308
2018	3 to 10 years in current department or agency	4	96	259
2018	11 to 20 years in current department or agency	4	96	321

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	195
2019	11 to 20 years in current department or agency	8	92	308
2018	Less than 3 years in current department or agency	14	86	55
2018	3 to 10 years in current department or agency	10	90	259
2018	11 to 20 years in current department or agency	10	90	321
2018	More than 20 years in current department or agency	6	94	108

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	195
2019	11 to 20 years in current department or agency	10	90	308
2018	Less than 3 years in current department or agency	13	87	55
2018	3 to 10 years in current department or agency	6	94	259
2018	11 to 20 years in current department or agency	10	90	321
2018	More than 20 years in current department or agency	7	93	108

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	34	66	195
2019	11 to 20 years in current department or agency	32	68	308
2018	Less than 3 years in current department or agency	24	76	55
2018	3 to 10 years in current department or agency	29	71	259
2018	11 to 20 years in current department or agency	32	68	321
2018	More than 20 years in current department or agency	30	70	108

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	195
2019	11 to 20 years in current department or agency	8	92	308
2018	Less than 3 years in current department or agency	11	89	55
2018	3 to 10 years in current department or agency	7	93	259
2018	11 to 20 years in current department or agency	11	89	321
2018	More than 20 years in current department or agency	9	91	108

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	52	48	195
2019	11 to 20 years in current department or agency	51	49	308
2018	Less than 3 years in current department or agency	49	51	55
2018	3 to 10 years in current department or agency	43	57	259
2018	11 to 20 years in current department or agency	49	51	321
2018	More than 20 years in current department or agency	37	63	108

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	3	97	308
2018	3 to 10 years in current department or agency	2	98	259
2018	11 to 20 years in current department or agency	3	97	321

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	63	37	195
2019	11 to 20 years in current department or agency	70	30	308
2018	Less than 3 years in current department or agency	60	40	55
2018	3 to 10 years in current department or agency	65	35	259
2018	11 to 20 years in current department or agency	71	29	321
2018	More than 20 years in current department or agency	74	26	108

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	195
2019	11 to 20 years in current department or agency	3	97	308
2018	3 to 10 years in current department or agency	4	96	259
2018	11 to 20 years in current department or agency	5	95	321

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	195
2019	11 to 20 years in current department or agency	12	88	308
2018	Less than 3 years in current department or agency	19	81	55
2018	3 to 10 years in current department or agency	13	87	259
2018	11 to 20 years in current department or agency	12	88	321
2018	More than 20 years in current department or agency	18	82	108

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	1176
2019	3 to 10 years in current department or agency	17	83	1827
2019	11 to 20 years in current department or agency	19	81	2623
2019	More than 20 years in current department or agency	16	84	957

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	17	19	4	4	25	10	58	13	1175
2019	3 to 10 years in current department or agency	13	16	27	7	10	22	4	39	24	1827
2019	11 to 20 years in current department or agency	9	17	27	8	14	21	4	35	29	2630
2019	More than 20 years in current department or agency	14	21	27	7	12	17	4	43	23	958
2018	Less than 3 years in current department or agency	22	17	19	4	4	28	7	59	11	1005
2018	3 to 10 years in current department or agency	10	17	30	8	10	20	4	37	24	1996
2018	11 to 20 years in current department or agency	8	17	33	9	14	17	3	31	28	2202
2018	More than 20 years in current department or agency	13	20	31	7	11	15	3	40	22	913
2017	Less than 3 years in current department or agency	21	17	16	2	3	32	9	65	9	1064
2017	3 to 10 years in current department or agency	10	16	27	6	9	26	6	37	23	2824
2017	11 to 20 years in current department or agency	9	18	28	8	11	21	5	36	26	2145
2017	More than 20 years in current department or agency	13	21	28	6	10	18	4	43	21	1036
2014	Less than 3 years in current department or agency	16	15	19	3	3	34	9	55	11	1249
2014	3 to 10 years in current department or agency	11	16	25	6	7	29	7	41	20	4594
2014	11 to 20 years in current department or agency	11	17	28	7	9	23	5	39	23	1974
2014	More than 20 years in current department or agency	13	20	28	7	9	21	2	43	20	1374

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	29	17	4	3	9	2	71	9	1170
2019	3 to 10 years in current department or agency	21	27	25	7	9	10	1	54	18	1828
2019	11 to 20 years in current department or agency	16	27	25	10	12	9	1	49	24	2630
2019	More than 20 years in current department or agency	23	29	23	7	11	6	1	56	19	955
2018	Less than 3 years in current department or agency	31	28	17	4	3	13	2	71	9	1004
2018	3 to 10 years in current department or agency	17	27	26	9	11	9	1	49	22	1991
2018	11 to 20 years in current department or agency	12	28	28	11	13	7	1	43	26	2202
2018	More than 20 years in current department or agency	18	30	27	9	10	5	1	51	20	912
2017	Less than 3 years in current department or agency	34	27	13	4	3	15	4	76	8	1061
2017	3 to 10 years in current department or agency	16	27	26	7	9	13	2	50	19	2819
2017	11 to 20 years in current department or agency	14	29	25	9	11	11	1	49	23	2140
2017	More than 20 years in current department or agency	20	30	24	7	10	7	2	54	19	1032
2014	Less than 3 years in current department or agency	26	25	19	4	3	20	2	67	9	1250
2014	3 to 10 years in current department or agency	17	26	24	7	7	17	2	53	17	4591
2014	11 to 20 years in current department or agency	17	27	25	9	9	13	1	51	20	1971
2014	More than 20 years in current department or agency	20	29	24	7	9	10	1	55	19	1372

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	23	18	15	23	0	1	44	38	1177
2019	3 to 10 years in current department or agency	23	23	20	12	21	0	1	46	33	1831
2019	11 to 20 years in current department or agency	25	28	19	11	16	0	1	53	28	2631
2019	More than 20 years in current department or agency	32	27	20	10	11	0	1	59	21	967
2018	Less than 3 years in current department or agency	23	24	22	13	17	0	1	47	31	1012
2018	3 to 10 years in current department or agency	23	24	20	12	19	0	1	48	32	1990
2018	11 to 20 years in current department or agency	24	28	20	13	14	0	1	52	28	2204
2018	More than 20 years in current department or agency	31	26	20	11	11	0	1	58	22	914
2017	Less than 3 years in current department or agency	25	26	19	12	15	1	2	53	28	1061
2017	3 to 10 years in current department or agency	24	26	21	13	16	0	2	50	29	2819
2017	11 to 20 years in current department or agency	23	29	21	11	13	0	2	54	25	2137
2017	More than 20 years in current department or agency	30	24	20	12	12	1	1	56	24	1029

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	31	19	12	7	0	1	61	19	1177
2019	3 to 10 years in current department or agency	19	27	25	14	14	0	1	46	28	1831
2019	11 to 20 years in current department or agency	15	26	26	18	15	0	0	41	32	2626
2019	More than 20 years in current department or agency	18	29	26	16	11	0	0	47	27	964
2018	Less than 3 years in current department or agency	28	30	22	12	6	0	1	59	19	1010
2018	3 to 10 years in current department or agency	16	28	27	16	13	0	0	44	29	1990
2018	11 to 20 years in current department or agency	13	25	28	19	15	0	0	37	34	2198
2018	More than 20 years in current department or agency	17	27	25	17	12	0	1	45	30	918
2017	Less than 3 years in current department or agency	29	29	22	11	7	1	2	59	18	1064
2017	3 to 10 years in current department or agency	18	25	25	16	14	0	1	44	31	2824
2017	11 to 20 years in current department or agency	14	26	25	17	16	0	1	40	34	2138
2017	More than 20 years in current department or agency	17	23	26	18	15	0	0	41	34	1031

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	31	15	8	4	1	2	73	12	1168
2019	3 to 10 years in current department or agency	27	30	21	11	8	0	2	59	19	1822
2019	11 to 20 years in current department or agency	23	29	23	13	10	0	3	53	23	2604
2019	More than 20 years in current department or agency	23	31	22	13	8	0	3	56	22	962
2018	Less than 3 years in current department or agency	40	29	17	6	4	0	3	72	11	1007
2018	3 to 10 years in current department or agency	24	30	22	12	10	1	2	55	22	1973
2018	11 to 20 years in current department or agency	19	28	25	15	11	0	2	49	26	2175
2018	More than 20 years in current department or agency	21	29	22	13	10	0	4	52	25	904
2017	Less than 3 years in current department or agency	41	28	14	7	4	1	5	74	11	1061
2017	3 to 10 years in current department or agency	26	27	21	12	10	0	3	54	23	2817
2017	11 to 20 years in current department or agency	20	28	23	14	10	0	4	50	26	2128
2017	More than 20 years in current department or agency	20	27	23	14	12	0	4	49	27	1032

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	22	19	14	15	0	2	50	30	1176
2019	3 to 10 years in current department or agency	14	18	21	19	28	0	1	32	47	1823
2019	11 to 20 years in current department or agency	8	18	20	21	32	0	1	26	53	2621
2019	More than 20 years in current department or agency	12	19	22	20	26	0	1	31	46	963
2018	Less than 3 years in current department or agency	25	21	23	15	15	1	1	46	31	1011
2018	3 to 10 years in current department or agency	10	16	22	21	30	0	1	26	51	1982
2018	11 to 20 years in current department or agency	9	14	22	21	33	0	0	23	55	2196
2018	More than 20 years in current department or agency	11	18	23	19	27	1	1	30	47	914
2017	Less than 3 years in current department or agency	23	20	18	19	17	2	3	44	37	1063
2017	3 to 10 years in current department or agency	10	16	20	20	33	0	1	26	53	2819
2017	11 to 20 years in current department or agency	8	16	20	22	33	0	1	24	55	2135
2017	More than 20 years in current department or agency	10	17	22	22	28	1	1	27	51	1029

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	20	11	5	4	0	4	79	9	1174
2019	3 to 10 years in current department or agency	40	24	15	8	9	0	4	67	17	1823
2019	11 to 20 years in current department or agency	39	26	15	8	8	0	4	67	17	2619
2019	More than 20 years in current department or agency	41	25	15	7	6	1	6	70	14	958
2018	Less than 3 years in current department or agency	51	22	12	5	4	0	6	78	9	1008
2018	3 to 10 years in current department or agency	38	25	17	8	8	0	5	66	17	1981
2018	11 to 20 years in current department or agency	35	26	18	8	7	0	5	65	16	2196
2018	More than 20 years in current department or agency	41	24	13	7	5	0	9	71	14	917
2017	Less than 3 years in current department or agency	48	23	14	5	4	1	6	76	10	1063
2017	3 to 10 years in current department or agency	37	24	17	8	7	1	8	66	16	2820
2017	11 to 20 years in current department or agency	34	25	17	8	6	1	9	66	16	2139
2017	More than 20 years in current department or agency	37	21	17	5	7	1	11	67	14	1023

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	26	18	9	9	0	1	63	19	1176
2019	3 to 10 years in current department or agency	22	27	22	11	17	0	1	49	28	1827
2019	11 to 20 years in current department or agency	19	24	23	15	19	0	0	43	34	2629
2019	More than 20 years in current department or agency	25	29	22	10	13	0	1	55	23	961
2018	Less than 3 years in current department or agency	32	27	19	11	9	0	1	60	20	1008
2018	3 to 10 years in current department or agency	21	24	22	15	18	0	1	45	33	1989
2018	11 to 20 years in current department or agency	15	23	24	16	20	0	1	39	37	2188
2018	More than 20 years in current department or agency	24	26	23	12	13	0	1	51	26	917
2017	Less than 3 years in current department or agency	30	29	21	10	8	1	1	60	18	1057
2017	3 to 10 years in current department or agency	19	25	24	15	15	0	1	45	31	2806
2017	11 to 20 years in current department or agency	15	25	24	18	17	0	0	41	35	2131
2017	More than 20 years in current department or agency	22	28	25	12	11	0	1	51	24	1027

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	31	18	8	5	1	1	68	13	1175
2019	3 to 10 years in current department or agency	20	31	26	12	11	0	0	51	23	1827
2019	11 to 20 years in current department or agency	14	33	25	15	12	0	0	47	27	2616
2019	More than 20 years in current department or agency	19	32	24	12	12	0	1	52	24	965
2018	Less than 3 years in current department or agency	34	33	20	7	4	1	2	69	11	1009
2018	3 to 10 years in current department or agency	16	31	26	15	10	1	0	48	26	1995
2018	11 to 20 years in current department or agency	13	29	28	17	12	0	0	43	29	2196
2018	More than 20 years in current department or agency	12	32	27	17	11	0	1	45	29	913
2017	Less than 3 years in current department or agency	37	29	18	8	4	1	3	68	13	1057
2017	3 to 10 years in current department or agency	16	27	25	18	13	1	1	44	31	2806
2017	11 to 20 years in current department or agency	13	27	26	19	14	1	1	40	33	2133
2017	More than 20 years in current department or agency	15	29	25	17	11	1	1	45	29	1026

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	30	18	10	5	1	2	65	16	1174
2019	3 to 10 years in current department or agency	18	29	25	15	11	1	1	48	27	1827
2019	11 to 20 years in current department or agency	12	26	25	19	17	0	0	39	36	2620
2019	More than 20 years in current department or agency	12	25	28	19	14	0	1	38	34	964
2018	Less than 3 years in current department or agency	31	32	19	10	5	1	2	65	15	1009
2018	3 to 10 years in current department or agency	14	27	26	19	14	0	1	41	33	1993
2018	11 to 20 years in current department or agency	10	24	28	20	17	0	0	35	37	2198
2018	More than 20 years in current department or agency	10	25	28	21	16	0	1	35	37	913
2017	Less than 3 years in current department or agency	33	30	20	9	4	1	2	65	14	1056
2017	3 to 10 years in current department or agency	14	25	25	19	15	1	1	40	35	2809
2017	11 to 20 years in current department or agency	10	25	24	21	18	1	1	36	40	2131
2017	More than 20 years in current department or agency	12	23	25	21	18	0	1	36	39	1026

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	26	19	10	7	1	1	64	17	1173
2019	3 to 10 years in current department or agency	23	29	22	14	11	1	1	52	26	1822
2019	11 to 20 years in current department or agency	19	27	22	17	14	0	0	46	31	2616
2019	More than 20 years in current department or agency	21	29	24	12	13	0	1	50	25	963
2018	Less than 3 years in current department or agency	32	28	22	11	7	0	1	60	18	1010
2018	3 to 10 years in current department or agency	18	26	24	17	14	1	1	45	31	1992
2018	11 to 20 years in current department or agency	16	26	24	17	16	0	1	43	33	2199
2018	More than 20 years in current department or agency	19	27	24	15	13	0	1	46	29	907
2017	Less than 3 years in current department or agency	34	28	20	9	6	1	2	64	15	1058
2017	3 to 10 years in current department or agency	19	26	22	17	13	0	1	46	31	2809
2017	11 to 20 years in current department or agency	17	26	22	18	16	1	1	43	34	2135
2017	More than 20 years in current department or agency	19	28	24	15	13	1	2	48	28	1028

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	27	13	8	6	1	1	73	14	1171
2019	3 to 10 years in current department or agency	28	27	17	14	15	0	0	55	29	1819
2019	11 to 20 years in current department or agency	24	26	19	15	15	0	0	50	30	2613
2019	More than 20 years in current department or agency	28	25	19	13	14	0	1	54	27	960

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	32	17	7	5	1	1	70	12	1169
2019	3 to 10 years in current department or agency	28	29	21	13	9	0	1	57	21	1817
2019	11 to 20 years in current department or agency	20	28	22	16	12	0	0	49	29	2613
2019	More than 20 years in current department or agency	17	29	24	16	14	0	1	46	30	958
2018	Less than 3 years in current department or agency	33	32	19	9	4	0	1	67	14	1007
2018	3 to 10 years in current department or agency	22	30	23	14	9	1	1	53	24	1982
2018	11 to 20 years in current department or agency	18	27	24	17	14	0	0	45	31	2189
2018	More than 20 years in current department or agency	18	25	23	16	16	0	1	44	33	907
2017	Less than 3 years in current department or agency	35	27	20	10	5	1	2	64	15	1057
2017	3 to 10 years in current department or agency	24	29	21	13	10	1	1	55	24	2802
2017	11 to 20 years in current department or agency	18	28	24	17	11	1	2	47	29	2130
2017	More than 20 years in current department or agency	16	27	24	15	15	1	2	45	30	1025

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	22	10	5	4	0	2	80	10	1170
2019	3 to 10 years in current department or agency	38	27	16	9	9	0	1	66	18	1818
2019	11 to 20 years in current department or agency	35	26	18	10	9	0	1	61	20	2610
2019	More than 20 years in current department or agency	39	26	18	8	8	0	2	66	16	957
2018	Less than 3 years in current department or agency	54	26	10	5	3	0	2	82	8	1007
2018	3 to 10 years in current department or agency	40	26	17	9	7	0	1	66	16	1983
2018	11 to 20 years in current department or agency	37	27	18	9	8	0	1	64	18	2182
2018	More than 20 years in current department or agency	40	27	15	8	6	0	2	69	15	908
2017	Less than 3 years in current department or agency	56	24	10	5	2	1	2	82	8	1062
2017	3 to 10 years in current department or agency	39	26	17	9	6	0	2	67	16	2823
2017	11 to 20 years in current department or agency	37	27	18	9	6	0	2	66	16	2144
2017	More than 20 years in current department or agency	43	26	16	7	6	0	2	70	13	1033

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	12	5	3	2	1	6	89	5	1171
2019	3 to 10 years in current department or agency	62	14	8	4	5	1	6	82	9	1821
2019	11 to 20 years in current department or agency	57	16	8	4	6	1	7	80	12	2617
2019	More than 20 years in current department or agency	58	16	8	4	6	1	7	80	11	957
2018	Less than 3 years in current department or agency	67	17	7	3	2	1	4	88	5	1006
2018	3 to 10 years in current department or agency	57	18	10	5	4	1	4	79	10	1984
2018	11 to 20 years in current department or agency	52	19	11	5	8	1	4	74	14	2190
2018	More than 20 years in current department or agency	55	17	9	5	8	1	5	77	13	908

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	12	7	3	3	1	2	87	6	1173
2019	3 to 10 years in current department or agency	57	16	9	6	8	1	1	76	15	1828
2019	11 to 20 years in current department or agency	54	18	10	7	9	0	2	74	16	2625
2019	More than 20 years in current department or agency	54	19	10	6	9	0	2	75	15	964
2018	Less than 3 years in current department or agency	68	15	6	3	4	1	3	87	7	1005
2018	3 to 10 years in current department or agency	53	18	11	6	8	1	3	74	15	1993
2018	11 to 20 years in current department or agency	48	19	12	8	9	1	2	70	18	2198
2018	More than 20 years in current department or agency	54	16	12	6	8	1	3	73	15	910
2017	Less than 3 years in current department or agency	73	12	4	3	3	1	3	89	6	1063
2017	3 to 10 years in current department or agency	56	18	9	6	7	1	3	77	14	2819
2017	11 to 20 years in current department or agency	51	20	11	7	6	1	2	74	14	2142
2017	More than 20 years in current department or agency	59	16	10	6	5	0	2	77	12	1027

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	24	9	3	3	0	1	84	6	1176
2019	3 to 10 years in current department or agency	44	30	14	6	5	0	1	75	10	1818
2019	11 to 20 years in current department or agency	42	32	14	6	5	0	1	75	11	2623
2019	More than 20 years in current department or agency	45	32	12	5	5	0	1	78	10	961
2018	Less than 3 years in current department or agency	56	26	9	4	3	0	1	83	8	1008
2018	3 to 10 years in current department or agency	42	31	16	5	5	0	1	74	11	1993
2018	11 to 20 years in current department or agency	40	34	15	7	4	0	0	74	11	2193
2018	More than 20 years in current department or agency	42	35	14	5	4	0	0	77	9	913
2017	Less than 3 years in current department or agency	58	26	8	3	2	1	2	86	6	1062
2017	3 to 10 years in current department or agency	44	31	13	7	4	1	1	76	11	2821
2017	11 to 20 years in current department or agency	40	34	14	7	4	1	1	75	11	2143
2017	More than 20 years in current department or agency	44	31	15	5	3	0	1	77	8	1031

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	17	8	4	5	0	1	83	9	1173
2019	3 to 10 years in current department or agency	46	22	14	8	9	0	1	69	17	1810
2019	11 to 20 years in current department or agency	42	24	15	9	9	0	1	67	18	2610
2019	More than 20 years in current department or agency	47	21	13	8	10	0	1	69	18	955
2018	Less than 3 years in current department or agency	60	20	9	6	4	0	1	81	10	1001
2018	3 to 10 years in current department or agency	40	23	17	9	10	0	1	64	19	1991
2018	11 to 20 years in current department or agency	34	26	17	12	11	0	0	60	23	2181
2018	More than 20 years in current department or agency	39	25	16	10	9	0	0	65	19	911
2017	Less than 3 years in current department or agency	64	20	7	4	3	1	2	86	7	1060
2017	3 to 10 years in current department or agency	43	24	13	9	9	1	2	69	18	2819
2017	11 to 20 years in current department or agency	39	24	15	11	9	0	1	65	20	2143
2017	More than 20 years in current department or agency	46	24	12	10	7	0	1	71	17	1030

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	8	3	0	1	1	22	95	1	1163
2019	3 to 10 years in current department or agency	57	9	6	1	1	0	25	89	3	1809
2019	11 to 20 years in current department or agency	46	13	8	3	2	0	28	82	7	2602
2019	More than 20 years in current department or agency	46	13	8	3	3	0	27	81	8	954
2018	Less than 3 years in current department or agency	63	8	3	1	1	0	25	94	2	1000
2018	3 to 10 years in current department or agency	49	10	5	2	1	1	31	88	4	1977
2018	11 to 20 years in current department or agency	44	13	7	3	2	0	30	82	8	2166
2018	More than 20 years in current department or agency	44	15	6	3	2	1	29	84	7	910
2017	Less than 3 years in current department or agency	63	7	3	1	1	1	25	94	2	1058
2017	3 to 10 years in current department or agency	50	11	4	2	1	1	32	89	5	2818
2017	11 to 20 years in current department or agency	43	14	7	3	2	1	30	83	7	2143
2017	More than 20 years in current department or agency	42	15	8	4	2	0	29	81	8	1031

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	17	6	2	2	0	5	90	4	1169
2019	3 to 10 years in current department or agency	54	22	11	4	4	0	4	80	9	1817
2019	11 to 20 years in current department or agency	52	25	12	4	3	0	4	80	7	2615
2019	More than 20 years in current department or agency	59	24	8	3	2	0	5	87	5	960
2018	Less than 3 years in current department or agency	66	17	7	3	2	0	5	88	5	1001
2018	3 to 10 years in current department or agency	53	22	13	4	3	0	5	79	8	1982
2018	11 to 20 years in current department or agency	48	28	13	5	2	0	4	80	7	2175
2018	More than 20 years in current department or agency	51	30	11	3	2	0	3	83	5	908
2017	Less than 3 years in current department or agency	62	19	9	3	1	1	6	87	4	1059
2017	3 to 10 years in current department or agency	55	22	9	4	3	1	6	82	7	2810
2017	11 to 20 years in current department or agency	50	25	11	5	2	0	7	80	8	2126
2017	More than 20 years in current department or agency	57	23	9	3	2	0	6	85	6	1020

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	12	7	3	5	0	2	84	9	1178
2019	3 to 10 years in current department or agency	70	15	5	3	4	0	3	88	7	1827
2019	11 to 20 years in current department or agency	72	15	5	2	2	0	3	90	5	2626
2019	More than 20 years in current department or agency	74	13	5	2	3	0	4	90	4	960
2018	Less than 3 years in current department or agency	65	15	8	5	5	0	3	82	10	1006
2018	3 to 10 years in current department or agency	68	16	6	3	4	0	4	87	7	1990
2018	11 to 20 years in current department or agency	68	18	6	3	2	0	3	89	5	2189
2018	More than 20 years in current department or agency	68	17	5	1	4	1	4	89	6	913
2017	Less than 3 years in current department or agency	62	17	8	5	4	1	4	82	9	1063
2017	3 to 10 years in current department or agency	63	20	6	3	3	1	4	87	7	2823
2017	11 to 20 years in current department or agency	61	20	7	3	3	1	5	86	6	2141
2017	More than 20 years in current department or agency	68	14	6	3	3	1	4	87	6	1032

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	25	11	3	2	0	2	84	5	1173
2019	3 to 10 years in current department or agency	50	28	13	4	3	0	2	80	7	1818
2019	11 to 20 years in current department or agency	47	30	14	5	3	0	1	78	8	2617
2019	More than 20 years in current department or agency	52	28	13	4	2	0	2	81	6	959
2018	Less than 3 years in current department or agency	54	25	13	4	2	0	2	81	6	1004
2018	3 to 10 years in current department or agency	47	29	14	5	3	0	2	77	8	1989
2018	11 to 20 years in current department or agency	41	31	16	6	3	0	2	74	9	2185
2018	More than 20 years in current department or agency	47	31	13	4	3	0	2	80	7	914
2017	Less than 3 years in current department or agency	55	28	9	4	2	0	2	85	6	1063
2017	3 to 10 years in current department or agency	47	30	13	5	3	0	3	79	8	2822
2017	11 to 20 years in current department or agency	42	33	15	4	3	0	3	78	7	2138
2017	More than 20 years in current department or agency	48	29	12	4	3	1	4	80	8	1025

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	36	29	10	3	0	58	14	1178
2019	3 to 10 years in current department or agency	12	31	36	15	6	0	43	22	1832
2019	11 to 20 years in current department or agency	8	28	39	18	7	0	36	25	2629
2019	More than 20 years in current department or agency	14	27	37	15	8	0	41	22	965
2018	Less than 3 years in current department or agency	18	39	30	9	4	0	57	13	1009
2018	3 to 10 years in current department or agency	10	29	38	17	7	0	38	24	2007
2018	11 to 20 years in current department or agency	7	25	41	19	8	0	32	27	2213
2018	More than 20 years in current department or agency	11	27	38	18	6	0	38	24	920
2017	Less than 3 years in current department or agency	17	37	31	10	4	1	54	14	1063
2017	3 to 10 years in current department or agency	8	26	40	17	9	0	34	26	2827
2017	11 to 20 years in current department or agency	6	23	40	19	10	0	30	30	2143
2017	More than 20 years in current department or agency	9	25	38	17	9	0	35	27	1035

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	16	36	25	14	0	39	24	1171
2019	3 to 10 years in current department or agency	13	21	38	20	7	0	27	35	1826
2019	11 to 20 years in current department or agency	15	25	38	16	6	0	22	39	2606
2019	More than 20 years in current department or agency	14	21	42	17	6	0	24	35	955
2018	Less than 3 years in current department or agency	9	16	36	24	15	0	39	25	1004
2018	3 to 10 years in current department or agency	14	21	39	18	7	0	25	36	1986
2018	11 to 20 years in current department or agency	15	25	39	16	6	0	21	40	2175
2018	More than 20 years in current department or agency	11	24	40	18	7	0	25	35	907
2017	Less than 3 years in current department or agency	7	16	35	24	17	1	42	23	1061
2017	3 to 10 years in current department or agency	12	24	38	18	7	0	25	36	2820
2017	11 to 20 years in current department or agency	13	26	39	16	5	0	21	39	2139
2017	More than 20 years in current department or agency	11	25	39	19	6	0	25	37	1031

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	37	15	8	4	3	0	72	13	1179
2019	3 to 10 years in current department or agency	22	43	17	10	7	1	0	66	17	1823
2019	11 to 20 years in current department or agency	20	41	17	12	8	1	0	62	20	2619
2019	More than 20 years in current department or agency	26	42	15	9	7	1	0	69	16	959
2018	Less than 3 years in current department or agency	32	37	16	7	4	4	0	72	12	1010
2018	3 to 10 years in current department or agency	20	41	19	11	8	1	0	62	19	1995
2018	11 to 20 years in current department or agency	18	41	19	12	9	1	0	60	21	2200
2018	More than 20 years in current department or agency	26	42	17	9	6	1	0	69	15	917
2017	Less than 3 years in current department or agency	25	39	15	9	4	8	1	70	14	1062
2017	3 to 10 years in current department or agency	16	40	19	12	11	2	0	57	23	2823
2017	11 to 20 years in current department or agency	17	41	17	11	12	1	0	59	24	2142
2017	More than 20 years in current department or agency	22	42	16	9	8	2	0	66	18	1032

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	34	16	14	9	1	61	23	1179
2019	3 to 10 years in current department or agency	12	29	20	20	18	1	42	38	1832
2019	11 to 20 years in current department or agency	10	27	19	21	23	1	37	44	2629
2019	More than 20 years in current department or agency	14	32	18	18	18	1	46	36	965
2018	Less than 3 years in current department or agency	26	34	17	13	8	2	61	22	1011
2018	3 to 10 years in current department or agency	12	28	19	20	21	1	40	41	1996
2018	11 to 20 years in current department or agency	9	26	18	23	23	1	35	47	2203
2018	More than 20 years in current department or agency	12	32	18	17	19	1	45	37	915
2017	Less than 3 years in current department or agency	19	38	17	14	8	4	59	23	1063
2017	3 to 10 years in current department or agency	8	26	18	23	24	1	34	47	2823
2017	11 to 20 years in current department or agency	6	26	18	23	26	1	32	50	2140
2017	More than 20 years in current department or agency	9	32	20	17	20	1	42	38	1031

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	1179
2019	3 to 10 years in current department or agency	20	80	1829
2019	11 to 20 years in current department or agency	24	76	2633
2019	More than 20 years in current department or agency	25	75	963
2017	Less than 3 years in current department or agency	15	85	1063
2017	3 to 10 years in current department or agency	23	77	2820
2017	11 to 20 years in current department or agency	27	73	2141
2017	More than 20 years in current department or agency	25	75	1031
2014	Less than 3 years in current department or agency	11	89	1250
2014	3 to 10 years in current department or agency	19	81	4583
2014	11 to 20 years in current department or agency	22	78	1969
2014	More than 20 years in current department or agency	22	78	1372

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	74	26	164
2019	3 to 10 years in current department or agency	77	23	356
2019	11 to 20 years in current department or agency	83	17	615
2019	More than 20 years in current department or agency	81	19	228
2017	Less than 3 years in current department or agency	64	36	158
2017	3 to 10 years in current department or agency	74	26	625
2017	11 to 20 years in current department or agency	80	20	575
2017	More than 20 years in current department or agency	79	21	251
2014	Less than 3 years in current department or agency	72	28	132
2014	3 to 10 years in current department or agency	77	23	835
2014	11 to 20 years in current department or agency	74	26	429
2014	More than 20 years in current department or agency	79	21	290

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	31	5	5	8	1	0	82	14	126
2019	3 to 10 years in current department or agency	44	31	6	10	9	0	0	75	18	277
2019	11 to 20 years in current department or agency	33	38	7	13	8	0	0	71	21	502
2019	More than 20 years in current department or agency	45	30	9	7	10	0	0	74	17	185
2017	Less than 3 years in current department or agency	38	36	12	6	6	1	1	75	13	102
2017	3 to 10 years in current department or agency	41	32	4	14	8	1	0	74	22	465
2017	11 to 20 years in current department or agency	39	37	7	9	7	0	0	76	17	460
2017	More than 20 years in current department or agency	41	36	8	9	5	1	0	78	13	198
2014	Less than 3 years in current department or agency	50	31	9	3	7	0	1	81	10	96
2014	3 to 10 years in current department or agency	42	35	7	10	6	0	0	77	16	640
2014	11 to 20 years in current department or agency	35	39	7	11	7	0	1	75	18	318
2014	More than 20 years in current department or agency	39	29	5	14	12	1	0	69	26	228

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	25	23	13	17	2	1	20	80	1179
2019	3 to 10 years in current department or agency	22	32	21	10	13	2	0	22	78	1828
2019	11 to 20 years in current department or agency	26	37	18	9	7	2	0	27	73	2625
2019	More than 20 years in current department or agency	33	40	14	5	5	3	0	34	66	961
2018	Less than 3 years in current department or agency	30	22	19	13	13	4	1	31	69	1010
2018	3 to 10 years in current department or agency	32	28	16	9	11	3	1	33	67	2006
2018	11 to 20 years in current department or agency	35	31	17	7	6	3	1	36	64	2209
2018	More than 20 years in current department or agency	45	27	17	4	5	2	1	46	54	918
2017	Less than 3 years in current department or agency	31	21	20	9	11	7	2	34	66	1063
2017	3 to 10 years in current department or agency	35	27	17	8	7	6	1	38	62	2825
2017	11 to 20 years in current department or agency	38	29	15	5	5	7	1	41	59	2144
2017	More than 20 years in current department or agency	43	29	13	4	4	7	1	46	54	1036

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	77	23	922
2019	3 to 10 years in current department or agency	68	32	1373
2019	11 to 20 years in current department or agency	63	37	1851
2019	More than 20 years in current department or agency	58	42	602

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	910
2019	3 to 10 years in current department or agency	47	53	1351
2019	11 to 20 years in current department or agency	51	49	1826
2019	More than 20 years in current department or agency	57	43	588
2018	Less than 3 years in current department or agency	42	58	666
2018	3 to 10 years in current department or agency	41	59	1277
2018	11 to 20 years in current department or agency	44	56	1323
2018	More than 20 years in current department or agency	47	53	470

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	22	16	18	23	2	5	39	44	898
2019	3 to 10 years in current department or agency	7	19	18	20	28	1	5	28	52	1355
2019	11 to 20 years in current department or agency	6	20	17	20	28	1	7	29	53	1823
2019	More than 20 years in current department or agency	9	23	17	17	21	3	10	37	44	593
2018	Less than 3 years in current department or agency	13	24	18	19	19	2	5	40	41	667
2018	3 to 10 years in current department or agency	8	20	17	17	30	2	6	30	51	1277
2018	11 to 20 years in current department or agency	9	21	17	18	26	2	7	33	48	1336
2018	More than 20 years in current department or agency	12	23	19	16	21	1	8	39	41	474
2017	Less than 3 years in current department or agency	16	22	17	17	19	3	7	42	39	647
2017	3 to 10 years in current department or agency	7	20	19	15	28	2	9	30	49	1634
2017	11 to 20 years in current department or agency	8	23	18	16	24	2	10	35	45	1155
2017	More than 20 years in current department or agency	11	24	20	11	17	3	14	42	34	513

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	18	14	18	32	2	7	28	56	904
2019	3 to 10 years in current department or agency	5	12	19	17	32	3	12	20	57	1353
2019	11 to 20 years in current department or agency	5	15	18	17	26	3	16	25	53	1821
2019	More than 20 years in current department or agency	9	20	17	15	22	2	15	35	45	592
2018	Less than 3 years in current department or agency	7	19	16	16	30	1	10	29	53	671
2018	3 to 10 years in current department or agency	6	13	17	16	31	3	15	23	57	1278
2018	11 to 20 years in current department or agency	6	15	18	14	26	4	17	27	51	1331
2018	More than 20 years in current department or agency	9	16	21	14	22	2	16	30	44	472
2017	Less than 3 years in current department or agency	7	16	17	15	27	5	13	28	51	645
2017	3 to 10 years in current department or agency	4	12	19	14	27	3	20	21	55	1634
2017	11 to 20 years in current department or agency	4	15	18	13	25	4	21	26	50	1152
2017	More than 20 years in current department or agency	7	19	19	12	19	4	21	34	41	509

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	16	13	8	12	2	9	64	22	1157
2019	3 to 10 years in current department or agency	40	17	15	8	13	1	6	61	23	1810
2019	11 to 20 years in current department or agency	45	15	12	9	12	1	6	65	22	2604
2019	More than 20 years in current department or agency	54	14	10	7	7	1	8	74	15	946
2018	Less than 3 years in current department or agency	48	14	10	6	8	3	12	73	16	1003
2018	3 to 10 years in current department or agency	44	15	13	9	11	1	7	63	22	1988
2018	11 to 20 years in current department or agency	48	14	11	8	10	1	8	68	19	2205
2018	More than 20 years in current department or agency	56	12	8	7	9	1	8	75	17	913

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment