2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	44	8	15	7	70	22	3105
2019	Unilingual English	21	44	6	19	10	66	29	3118
2019	Unilingual French	37	41	4	11	6	79	17	31
2019	Either English or French	26	42	5	19	8	68	27	985
2017	Bilingual	18	44	9	18	9	63	28	2911
2017	Unilingual English	17	44	6	20	13	60	34	3183
2017	Unilingual French	29	54	3	12	2	83	14	36
2017	Either English or French	17	43	7	18	14	60	32	1057
2014	Bilingual	21	47	8	16	7	68	24	3725
2014	Unilingual English	17	44	6	20	12	62	32	4033
2014	Unilingual French	24	56	10	0	10	81	10	43
2014	Either English or French	15	42	9	21	13	57	34	1459
2011	Bilingual	21	47	7	17	8	67	25	3817
2011	Unilingual English	18	46	5	20	11	64	31	4322
2011	Unilingual French	38	52	2	7	2	90	8	58
2011	Either English or French	15	45	6	21	12	60	34	1844
2008	Bilingual	24	48	9	13	6	72	19	3252
2008	Unilingual English	19	47	5	18	10	67	28	3833
2008	Unilingual French	31	35	16	9	9	66	18	77
2008	Either English or French	15	47	8	20	10	62	31	1486

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	27	7	11	5	0	0	76	16	3100
2019	Unilingual English	75	15	4	2	1	0	2	92	4	3098
2019	Unilingual French	55	24	8	10	3	0	0	78	14	31
2019	Either English or French	74	16	5	2	2	0	2	92	4	983
2017	Bilingual	44	28	9	12	7	0	0	72	19	2913
2017	Unilingual English	74	15	5	2	1	0	2	91	4	3182
2017	Unilingual French	42	44	9	5	0	0	0	86	5	36
2017	Either English or French	74	16	4	2	2	0	2	92	4	1057
2014	Bilingual	44	27	9	12	8	0	0	71	20	3727
2014	Unilingual English	73	16	5	2	1	0	2	91	4	4029
2014	Unilingual French	54	32	8	7	0	0	0	85	7	43
2014	Either English or French	72	17	5	2	2	0	2	91	4	1458
2011	Bilingual	48	26	7	12	6	0	0	74	19	3818
2011	Unilingual English	76	14	4	2	1	1	2	92	3	4317
2011	Unilingual French	65	23	7	5	0	0	0	88	5	59
2011	Either English or French	75	17	4	2	1	0	1	93	3	1842
2008	Bilingual	46	26	7	13	7	0	0	73	20	3248
2008	Unilingual English	78	14	4	1	1	0	2	94	2	3834
2008	Unilingual French	58	20	10	2	8	0	2	80	10	77
2008	Either English or French	78	15	4	1	1	0	1	94	2	1484

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	35	10	15	8	68	23	3097
2019	Unilingual English	30	33	8	17	12	64	29	3110
2019	Unilingual French	45	44	2	3	6	89	9	31
2019	Either English or French	32	32	9	16	11	64	27	983
2017	Bilingual	27	35	11	15	12	62	27	2907
2017	Unilingual English	25	33	8	19	16	57	35	3181
2017	Unilingual French	43	24	14	14	6	66	20	36
2017	Either English or French	24	32	10	19	16	55	35	1057
2014	Bilingual	29	35	9	15	11	65	26	3725
2014	Unilingual English	26	33	8	17	15	59	32	4029
2014	Unilingual French	34	46	7	7	5	80	12	43
2014	Either English or French	22	33	9	19	17	55	36	1458
2011	Bilingual	29	35	10	14	12	64	25	3805
2011	Unilingual English	28	34	9	14	15	62	29	4308
2011	Unilingual French	32	38	15	12	3	70	15	59
2011	Either English or French	23	36	10	17	14	59	31	1833

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	38	15	18	8	0	58	27	3091
2019	Unilingual English	16	36	12	22	14	0	52	36	3101
2019	Unilingual French	18	38	29	12	3	0	56	15	31
2019	Either English or French	20	35	13	19	12	0	55	31	986
2017	Bilingual	12	33	15	21	18	0	46	39	2911
2017	Unilingual English	11	31	11	25	21	0	43	46	3180
2017	Unilingual French	9	28	31	19	13	0	38	32	36
2017	Either English or French	13	31	11	23	22	0	44	45	1057
2014	Bilingual	14	34	16	21	14	1	49	36	3727
2014	Unilingual English	11	32	12	23	21	0	43	45	4031
2014	Unilingual French	20	37	21	9	9	4	59	19	43
2014	Either English or French	9	29	12	27	22	0	39	49	1458
2011	Bilingual	17	39	16	18	9	1	56	27	3820
2011	Unilingual English	15	38	13	19	15	1	53	34	4321
2011	Unilingual French	20	45	18	8	8	0	65	17	59
2011	Either English or French	12	39	12	19	17	1	52	36	1838
2008	Bilingual	18	40	17	16	9	0	58	25	3254
2008	Unilingual English	15	40	12	19	14	1	55	33	3834
2008	Unilingual French	12	38	17	5	13	16	59	21	77
2008	Either English or French	15	38	14	19	14	0	53	33	1490

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	37	11	11	5	73	16	3083
2019	Unilingual English	30	36	12	14	10	65	23	3087
2019	Unilingual French	46	28	14	9	3	73	13	31
2019	Either English or French	31	35	10	15	9	65	24	983
2017	Bilingual	29	41	11	11	7	71	18	2901
2017	Unilingual English	27	36	11	16	10	63	26	3170
2017	Unilingual French	32	49	10	5	3	82	8	36
2017	Either English or French	24	35	10	17	13	60	30	1054
2014	Bilingual	32	40	14	10	4	72	15	3725
2014	Unilingual English	28	37	11	14	10	65	24	4029
2014	Unilingual French	32	52	9	5	2	84	7	43
2014	Either English or French	22	37	11	18	12	60	30	1456

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	33	12	10	9	0	1	68	20	3093
2019	Unilingual English	29	32	11	14	14	0	0	61	28	3096
2019	Unilingual French	34	35	20	3	6	2	0	70	10	31
2019	Either English or French	32	27	12	14	15	0	0	59	29	985
2017	Bilingual	27	33	15	12	12	0	1	61	24	2907
2017	Unilingual English	26	29	12	15	18	0	0	55	33	3182
2017	Unilingual French	36	37	16	6	3	0	2	75	9	36
2017	Either English or French	22	29	13	11	23	0	0	52	35	1055
2014	Bilingual	25	33	16	14	11	0	1	59	25	3726
2014	Unilingual English	25	30	13	14	16	0	0	56	30	4031
2014	Unilingual French	29	33	25	4	5	0	3	64	10	43
2014	Either English or French	20	30	14	16	19	0	0	51	35	1457
2011	Bilingual	29	35	15	11	8	0	1	65	20	3818
2011	Unilingual English	30	33	11	12	13	0	0	63	25	4320
2011	Unilingual French	30	47	8	7	2	0	6	82	9	59
2011	Either English or French	23	34	13	14	15	1	0	57	29	1839

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	40	13	9	6	72	15	3103
2019	Unilingual English	28	38	13	11	10	66	20	3118
2019	Unilingual French	24	40	22	2	11	64	14	31
2019	Either English or French	29	37	13	10	11	66	21	988
2017	Bilingual	26	42	14	10	8	68	18	2910
2017	Unilingual English	23	41	12	13	11	64	24	3179
2017	Unilingual French	22	48	12	10	7	70	18	36
2017	Either English or French	24	42	11	12	11	65	23	1057
2014	Bilingual	25	44	14	10	7	69	17	3729
2014	Unilingual English	25	42	12	12	9	67	21	4033
2014	Unilingual French	33	43	16	7	2	76	9	43
2014	Either English or French	25	41	13	11	10	66	20	1457
2011	Bilingual	31	41	14	8	6	72	14	3818
2011	Unilingual English	29	40	11	11	8	69	20	4316
2011	Unilingual French	39	30	20	12	0	68	12	59
2011	Either English or French	28	40	12	11	8	68	19	1836
2008	Bilingual	31	45	12	7	4	77	11	3236
2008	Unilingual English	31	40	11	10	7	71	17	3815
2008	Unilingual French	21	62	14	1	3	83	4	77
2008	Either English or French	31	39	13	10	7	69	17	1473

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	34	17	15	11	0	0	58	26	3097
2019	Unilingual English	18	32	15	18	18	0	0	50	35	3113
2019	Unilingual French	21	42	21	15	0	0	2	64	15	31
2019	Either English or French	20	29	15	18	18	0	0	49	37	985
2017	Bilingual	16	34	17	17	16	0	0	51	33	2910
2017	Unilingual English	13	28	16	21	23	0	0	41	44	3177
2017	Unilingual French	12	42	31	8	8	0	0	54	16	36
2017	Either English or French	15	25	15	20	25	0	0	40	44	1056
2014	Bilingual	15	33	19	18	14	0	0	49	32	3726
2014	Unilingual English	14	29	15	19	22	0	0	43	42	4034
2014	Unilingual French	25	33	23	17	2	0	0	59	19	43
2014	Either English or French	11	26	17	20	25	0	0	38	45	1458
2011	Bilingual	17	35	19	16	12	0	0	53	28	3814
2011	Unilingual English	14	34	14	18	20	0	0	48	38	4322
2011	Unilingual French	28	51	12	8	2	0	0	79	10	59
2011	Either English or French	12	29	16	19	23	1	0	41	43	1841

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	41	15	13	6	66	19	3085
2019	Unilingual English	23	38	14	16	9	61	25	3096
2019	Unilingual French	31	43	9	9	8	74	17	31
2019	Either English or French	25	35	16	14	9	61	23	981
2017	Bilingual	19	41	17	15	9	60	23	2906
2017	Unilingual English	19	37	15	16	12	57	28	3182
2017	Unilingual French	12	57	14	11	6	69	17	36
2017	Either English or French	19	36	17	16	12	55	27	1055

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	41	12	8	5	0	75	13	3080
2019	Unilingual English	31	37	14	10	8	0	68	18	3091
2019	Unilingual French	36	30	29	3	3	0	65	6	31
2019	Either English or French	31	36	14	10	9	0	67	19	977
2017	Bilingual	28	41	14	9	7	0	69	17	2904
2017	Unilingual English	25	38	14	12	11	1	63	23	3177
2017	Unilingual French	31	53	9	5	3	0	83	8	36
2017	Either English or French	25	34	15	13	12	1	60	25	1057
2014	Bilingual	28	41	14	9	6	1	70	16	3726
2014	Unilingual English	28	36	15	11	10	1	64	21	4033
2014	Unilingual French	30	45	16	7	2	0	75	9	43
2014	Either English or French	22	36	17	13	11	1	58	24	1456
2011	Bilingual	28	43	15	8	5	1	72	13	3822
2011	Unilingual English	27	39	14	10	9	1	67	19	4318
2011	Unilingual French	42	27	21	3	5	2	70	8	59
2011	Either English or French	22	40	15	12	9	1	63	21	1843
2008	Bilingual	36	42	13	6	3	1	78	9	3251
2008	Unilingual English	35	38	12	8	7	1	73	15	3829
2008	Unilingual French	29	43	24	1	2	2	73	3	77
2008	Either English or French	35	35	14	8	7	1	71	15	1487

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	34	16	14	11	59	25	3088
2019	Unilingual English	21	30	15	16	17	51	33	3101
2019	Unilingual French	16	43	24	17	0	60	17	31
2019	Either English or French	21	27	17	16	19	49	34	981
2017	Bilingual	17	35	17	15	16	52	31	2909
2017	Unilingual English	15	27	16	18	24	42	42	3182
2017	Unilingual French	17	40	28	5	10	56	16	36
2017	Either English or French	14	26	16	19	25	40	44	1057

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	34	11	4	3	0	83	7	3071
2019	Unilingual English	46	34	11	5	4	0	80	10	3091
2019	Unilingual French	41	34	21	5	0	0	74	5	31
2019	Either English or French	46	33	13	5	4	0	79	9	974
2017	Bilingual	44	37	11	5	3	0	81	8	2899
2017	Unilingual English	45	34	11	6	4	0	79	10	3170
2017	Unilingual French	25	59	13	3	0	0	84	3	36
2017	Either English or French	45	37	9	5	4	0	83	8	1050
2014	Bilingual	52	32	10	3	2	0	85	5	3727
2014	Unilingual English	54	29	9	4	3	0	84	7	4031
2014	Unilingual French	56	30	9	0	2	2	89	2	43
2014	Either English or French	52	30	10	4	3	0	82	7	1453
2011	Bilingual	51	35	9	3	2	0	86	5	3822
2011	Unilingual English	54	32	8	3	2	0	86	6	4324
2011	Unilingual French	64	26	10	0	0	0	90	0	59
2011	Either English or French	52	32	10	3	3	0	84	6	1843

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	37	16	12	11	0	0	61	24	3087
2019	Unilingual English	20	34	13	17	16	0	0	54	33	3104
2019	Unilingual French	11	31	32	12	14	0	0	42	26	31
2019	Either English or French	22	28	18	16	16	0	0	50	32	983
2017	Bilingual	18	36	16	17	13	0	0	54	30	2898
2017	Unilingual English	16	33	13	19	19	0	0	49	39	3164
2017	Unilingual French	15	30	24	26	6	0	0	45	31	36
2017	Either English or French	14	34	14	18	20	0	0	47	39	1051
2014	Bilingual	15	37	16	17	14	0	0	52	31	3729
2014	Unilingual English	14	34	13	18	21	0	0	48	39	4034
2014	Unilingual French	26	21	30	14	9	0	0	47	23	43
2014	Either English or French	11	30	15	19	24	1	0	41	43	1459
2011	Bilingual	23	37	15	15	10	0	0	60	25	3811
2011	Unilingual English	20	34	13	16	17	0	0	54	33	4317
2011	Unilingual French	34	40	11	11	3	0	0	74	15	59
2011	Either English or French	15	31	15	17	20	1	1	47	38	1839

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	32	17	12	10	0	0	60	22	3094
2019	Unilingual English	24	29	16	15	16	0	0	53	31	3110
2019	Unilingual French	31	27	33	0	6	0	3	59	6	31
2019	Either English or French	25	25	20	15	15	0	0	50	30	984
2017	Bilingual	21	31	18	16	13	0	0	53	29	2900
2017	Unilingual English	19	30	16	17	19	0	0	48	36	3163
2017	Unilingual French	23	32	23	19	3	0	0	56	21	36
2017	Either English or French	18	26	19	18	19	0	0	44	37	1052
2014	Bilingual	21	33	18	15	13	0	0	54	27	3726
2014	Unilingual English	19	31	16	16	18	0	0	50	34	4031
2014	Unilingual French	24	29	23	20	4	0	0	52	24	43
2014	Either English or French	14	28	18	16	23	1	0	42	39	1457

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	39	18	11	6	0	0	64	18	3057
2019	Unilingual English	22	36	16	15	10	0	0	58	26	3054
2019	Unilingual French	34	23	36	3	3	0	0	58	6	29
2019	Either English or French	24	35	18	12	11	0	0	59	23	975
2017	Bilingual	19	35	20	16	10	0	0	54	26	2898
2017	Unilingual English	19	31	17	17	15	0	0	51	32	3165
2017	Unilingual French	18	30	31	16	5	0	0	48	21	36
2017	Either English or French	17	32	16	17	17	0	0	49	34	1048
2014	Bilingual	19	37	19	14	10	0	0	57	24	3726
2014	Unilingual English	19	33	17	16	15	0	0	52	31	4030
2014	Unilingual French	30	33	28	5	2	2	0	64	7	43
2014	Either English or French	16	31	20	16	17	0	0	47	33	1459
2011	Bilingual	27	40	17	11	5	1	0	67	16	3809
2011	Unilingual English	28	38	14	11	8	1	0	67	19	4317
2011	Unilingual French	23	49	18	7	3	0	0	72	10	59
2011	Either English or French	24	37	18	12	8	1	1	62	20	1834

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	40	12	7	4	0	78	11	3102
2019	Unilingual English	35	38	13	8	6	0	73	14	3113
2019	Unilingual French	24	53	12	8	3	0	77	11	31
2019	Either English or French	38	36	12	8	5	0	74	13	989
2017	Bilingual	30	42	14	8	6	0	72	14	2896
2017	Unilingual English	28	40	14	10	8	0	68	18	3160
2017	Unilingual French	28	45	20	5	2	0	73	7	36
2017	Either English or French	31	39	15	8	6	0	71	14	1050
2014	Bilingual	33	42	13	7	5	0	75	12	3726
2014	Unilingual English	34	38	14	8	6	0	72	14	4034
2014	Unilingual French	41	41	14	2	2	0	82	4	43
2014	Either English or French	33	40	13	7	7	0	73	14	1459
2011	Bilingual	39	41	10	6	3	0	80	10	3821
2011	Unilingual English	37	41	10	7	4	0	78	12	4321
2011	Unilingual French	45	33	15	3	2	2	80	5	59
2011	Either English or French	35	42	10	8	4	0	78	12	1838
2008	Bilingual	39	46	9	4	2	0	85	6	3252
2008	Unilingual English	38	42	9	7	4	0	80	11	3833
2008	Unilingual French	24	67	4	1	4	0	91	5	77
2008	Either English or French	39	41	8	7	4	0	81	11	1489

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	32	16	6	5	0	1	73	11	3084
2019	Unilingual English	34	34	19	8	4	0	1	69	12	3095
2019	Unilingual French	48	37	9	0	3	2	0	88	3	30
2019	Either English or French	42	31	17	4	3	0	2	75	8	979
2017	Bilingual	36	35	15	8	4	0	2	73	12	2909
2017	Unilingual English	37	33	17	7	4	0	3	72	11	3185
2017	Unilingual French	60	25	6	5	5	0	0	85	10	36
2017	Either English or French	38	32	17	6	3	0	3	73	9	1057
2014	Bilingual	33	35	18	8	6	0	1	68	14	3727
2014	Unilingual English	32	33	20	9	5	0	2	66	14	4035
2014	Unilingual French	43	36	15	2	5	0	0	78	7	43
2014	Either English or French	33	31	22	7	4	0	2	66	12	1459
2011	Bilingual	33	35	18	8	5	0	1	69	13	3818
2011	Unilingual English	34	35	18	7	4	0	2	70	11	4317
2011	Unilingual French	40	33	20	5	3	0	0	73	8	59
2011	Either English or French	36	35	17	6	4	0	3	73	10	1835
2008	Bilingual	29	37	20	8	4	0	1	67	13	3252
2008	Unilingual English	30	37	20	7	4	0	1	68	11	3835
2008	Unilingual French	37	38	17	7	2	0	0	75	9	77
2008	Either English or French	31	37	20	5	3	0	2	70	9	1488

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	28	32	17	8	1	1	25	42	3097
2019	Unilingual English	19	28	31	14	7	1	1	22	48	3116
2019	Unilingual French	6	23	38	11	18	0	3	30	31	31
2019	Either English or French	15	25	31	18	11	1	1	29	40	985
2017	Bilingual	18	29	32	13	6	1	2	19	48	2903
2017	Unilingual English	20	28	32	12	6	1	2	18	49	3165
2017	Unilingual French	16	27	35	15	6	0	0	22	44	36
2017	Either English or French	20	28	30	12	5	1	4	18	51	1052
2014	Bilingual	18	33	30	12	4	1	2	17	52	3725
2014	Unilingual English	20	30	32	11	5	1	2	16	51	4029
2014	Unilingual French	9	36	42	6	4	0	2	11	46	43
2014	Either English or French	18	28	34	13	4	1	2	18	48	1455
2011	Bilingual	15	32	32	14	5	1	2	20	47	3817
2011	Unilingual English	16	28	33	13	6	1	2	21	46	4301
2011	Unilingual French	11	44	27	10	3	2	3	14	58	59
2011	Either English or French	15	27	33	15	6	1	3	22	43	1834
2008	Bilingual	10	31	35	16	5	1	2	21	43	3247
2008	Unilingual English	13	27	36	16	6	1	1	22	41	3826
2008	Unilingual French	14	27	28	15	13	0	2	29	43	77
2008	Either English or French	12	25	34	18	9	1	1	27	38	1488

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	25	27	16	10	2	1	26	46	3090
2019	Unilingual English	24	25	24	15	9	1	1	25	51	3108
2019	Unilingual French	6	20	37	6	28	0	3	35	27	31
2019	Either English or French	18	22	23	19	15	2	1	35	41	987
2017	Bilingual	25	27	26	11	6	2	2	18	55	2903
2017	Unilingual English	25	27	25	12	7	2	2	20	54	3166
2017	Unilingual French	17	23	22	21	6	2	8	31	45	35
2017	Either English or French	27	26	23	12	7	2	3	20	56	1050
2014	Bilingual	23	30	27	11	6	2	2	18	55	3723
2014	Unilingual English	26	27	25	12	6	2	2	19	55	4026
2014	Unilingual French	11	30	35	7	7	4	5	16	45	43
2014	Either English or French	25	27	27	12	6	2	2	18	54	1458
2011	Bilingual	18	27	28	15	8	2	2	24	47	3815
2011	Unilingual English	20	24	26	15	9	2	3	26	47	4304
2011	Unilingual French	10	33	20	12	12	10	5	27	50	59
2011	Either English or French	18	24	26	17	9	2	2	28	45	1840
2008	Bilingual	16	28	30	15	7	2	2	23	46	3244
2008	Unilingual English	18	23	30	17	9	1	2	27	43	3820
2008	Unilingual French	14	32	29	10	3	11	1	15	52	77
2008	Either English or French	19	23	26	18	11	1	2	29	44	1486

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	28	25	13	7	2	2	21	53	3099
2019	Unilingual English	26	25	24	14	8	1	2	22	53	3105
2019	Unilingual French	27	21	28	8	13	0	3	22	49	31
2019	Either English or French	21	22	24	16	12	2	2	30	45	985
2017	Bilingual	28	29	23	10	5	2	3	15	60	2905
2017	Unilingual English	26	25	24	13	6	2	4	20	54	3173
2017	Unilingual French	19	32	22	15	6	2	3	22	54	35
2017	Either English or French	24	21	23	15	8	3	5	25	50	1052
2014	Bilingual	27	30	24	9	4	2	3	14	60	3721
2014	Unilingual English	28	25	24	13	5	2	3	19	56	4025
2014	Unilingual French	21	30	29	4	3	11	2	8	59	43
2014	Either English or French	23	25	27	13	6	3	3	20	51	1453
2011	Bilingual	22	28	26	13	5	2	3	19	53	3809
2011	Unilingual English	19	24	27	17	8	2	3	26	45	4304
2011	Unilingual French	11	35	33	8	5	2	6	14	50	59
2011	Either English or French	16	22	27	19	7	3	5	28	42	1831
2008	Bilingual	18	28	28	15	6	2	3	22	49	3244
2008	Unilingual English	18	23	31	17	7	1	3	26	42	3823
2008	Unilingual French	23	16	20	34	3	1	3	39	40	77
2008	Either English or French	15	23	27	20	8	3	4	30	41	1485

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	18	29	24	13	1	3	39	31	3078
2019	Unilingual English	11	14	28	29	15	1	3	46	25	3095
2019	Unilingual French	0	30	16	22	21	3	8	48	34	31
2019	Either English or French	6	10	23	32	24	1	4	59	17	977
2017	Bilingual	16	20	28	21	8	2	6	31	38	2889
2017	Unilingual English	11	15	27	26	14	1	5	43	28	3155
2017	Unilingual French	8	14	45	16	12	0	5	29	24	35
2017	Either English or French	10	11	23	30	15	2	9	50	24	1046
2014	Bilingual	19	22	29	18	8	2	4	27	42	3718
2014	Unilingual English	15	17	28	24	10	1	4	36	34	4016
2014	Unilingual French	12	11	39	14	12	9	4	29	26	43
2014	Either English or French	11	14	27	27	14	2	6	45	26	1450
2011	Bilingual	16	22	30	19	9	1	4	29	40	3812
2011	Unilingual English	9	14	28	28	15	1	6	46	24	4299
2011	Unilingual French	8	23	31	26	7	0	5	35	32	59
2011	Either English or French	8	10	24	32	16	1	9	53	20	1827
2008	Bilingual	13	22	30	21	9	1	4	32	36	3243
2008	Unilingual English	7	13	29	32	14	1	5	48	21	3814
2008	Unilingual French	13	14	19	32	18	1	2	52	28	77
2008	Either English or French	5	8	26	34	19	1	7	57	14	1485

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	26	25	15	9	1	2	25	49	3094
2019	Unilingual English	32	23	22	13	8	1	1	21	56	3109
2019	Unilingual French	13	29	13	10	26	2	8	40	46	31
2019	Either English or French	23	21	19	16	17	2	2	34	46	987
2017	Bilingual	33	27	20	11	6	1	2	17	62	2898
2017	Unilingual English	35	24	21	10	7	1	2	17	61	3169
2017	Unilingual French	28	21	17	22	9	0	3	31	51	35
2017	Either English or French	34	20	23	12	6	1	3	19	57	1055
2014	Bilingual	30	29	24	10	5	1	2	15	60	3722
2014	Unilingual English	35	26	21	10	5	1	2	16	63	4024
2014	Unilingual French	20	23	25	18	8	3	2	28	45	43
2014	Either English or French	33	25	22	11	5	2	2	17	61	1456
2011	Bilingual	24	27	27	13	7	1	3	20	52	3814
2011	Unilingual English	26	25	25	13	7	1	3	21	53	4310
2011	Unilingual French	17	22	28	16	5	3	8	24	44	59
2011	Either English or French	25	23	24	15	8	1	4	25	50	1835
2008	Bilingual	16	27	28	17	8	1	3	26	45	3242
2008	Unilingual English	20	25	28	16	8	1	2	25	47	3815
2008	Unilingual French	21	22	16	19	17	0	5	37	46	77
2008	Either English or French	20	20	25	19	12	1	3	32	42	1484

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	23	27	18	9	2	2	28	43	3080
2019	Unilingual English	20	20	25	20	12	2	2	33	41	3098
2019	Unilingual French	14	16	25	8	21	13	3	34	35	31
2019	Either English or French	16	17	24	20	17	4	2	39	36	984
2017	Bilingual	20	22	27	18	8	2	3	27	45	2903
2017	Unilingual English	20	19	25	20	11	2	4	32	41	3163
2017	Unilingual French	14	13	34	18	9	3	9	31	31	35
2017	Either English or French	20	18	24	17	11	4	5	31	42	1051
2014	Bilingual	15	22	27	21	10	2	4	32	39	3723
2014	Unilingual English	17	19	27	21	11	2	4	34	37	4025
2014	Unilingual French	7	18	38	24	4	4	5	31	27	43
2014	Either English or French	16	17	25	21	12	3	4	36	36	1454
2011	Bilingual	17	23	26	18	9	2	4	29	43	3809
2011	Unilingual English	14	19	27	21	13	2	4	37	35	4294
2011	Unilingual French	10	33	21	16	10	5	5	29	47	59
2011	Either English or French	14	18	23	22	13	4	6	39	36	1828
2008	Bilingual	25	29	22	13	7	1	2	21	56	3245
2008	Unilingual English	21	22	26	16	9	2	3	27	46	3826
2008	Unilingual French	32	19	17	22	5	2	4	28	54	76
2008	Either English or French	20	23	25	16	10	2	3	28	46	1488

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	27	28	14	8	2	2	23	49	3090
2019	Unilingual English	25	26	26	13	8	1	1	21	52	3105
2019	Unilingual French	8	17	37	13	13	10	3	29	28	31
2019	Either English or French	22	19	25	14	14	3	2	30	44	983
2017	Bilingual	23	26	30	11	5	3	3	17	52	2898
2017	Unilingual English	27	24	28	10	6	2	3	17	54	3172
2017	Unilingual French	12	22	31	23	6	0	6	31	36	35
2017	Either English or French	25	23	24	12	7	3	6	22	53	1051
2014	Bilingual	23	28	30	11	5	2	3	16	53	3721
2014	Unilingual English	27	24	27	11	6	2	3	18	54	4026
2014	Unilingual French	17	27	29	5	7	13	4	14	52	43
2014	Either English or French	24	23	28	13	6	3	3	20	50	1455

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	27	30	14	7	1	1	21	48	3103
2019	Unilingual English	25	26	29	13	6	0	1	19	52	3115
2019	Unilingual French	10	29	35	5	13	3	6	20	42	31
2019	Either English or French	23	24	28	13	10	1	1	23	48	985

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	22	7	7	6	0	2	80	13	3103
2019	Unilingual English	74	10	7	1	1	0	6	90	2	3109
2019	Unilingual French	50	19	0	14	6	3	8	78	22	31
2019	Either English or French	74	11	6	2	1	0	5	90	3	985
2017	Bilingual	52	22	8	7	7	1	3	77	14	2910
2017	Unilingual English	73	10	7	1	1	1	7	90	2	3182
2017	Unilingual French	55	36	0	3	0	0	6	97	3	35
2017	Either English or French	69	11	8	2	2	1	8	88	4	1058
2014	Bilingual	56	21	6	7	7	0	3	79	14	3728
2014	Unilingual English	74	12	6	1	1	0	7	92	2	4031
2014	Unilingual French	65	18	4	0	2	2	10	94	2	43
2014	Either English or French	73	11	6	1	2	1	6	91	2	1457
2011	Bilingual	54	21	7	8	7	0	3	78	15	3804
2011	Unilingual English	71	11	7	1	2	1	7	90	3	4316
2011	Unilingual French	65	27	3	2	0	0	3	95	2	59
2011	Either English or French	69	13	7	2	1	2	6	90	3	1838
2008	Bilingual	52	18	7	9	8	1	6	75	18	3253
2008	Unilingual English	69	8	5	1	2	1	13	90	4	3840
2008	Unilingual French	54	18	0	8	0	9	11	90	10	77
2008	Either English or French	65	10	6	2	2	1	13	88	5	1490

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	30	18	12	11	4	3	57	24	3095
2019	Unilingual English	19	27	17	16	16	3	2	49	33	3097
2019	Unilingual French	19	29	16	6	13	11	7	58	22	31
2019	Either English or French	23	25	18	13	15	5	2	51	30	986
2017	Bilingual	17	30	18	14	13	3	4	50	30	2906
2017	Unilingual English	17	26	17	17	18	3	2	45	37	3180
2017	Unilingual French	15	25	24	8	11	12	5	48	23	36
2017	Either English or French	15	28	17	15	19	3	4	46	36	1057
2014	Bilingual	23	31	17	12	10	3	3	58	24	3727
2014	Unilingual English	24	30	16	13	13	3	2	56	27	4034
2014	Unilingual French	22	34	21	10	6	6	0	60	17	43
2014	Either English or French	19	29	18	14	15	3	2	50	31	1458

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	31	10	10	8	1	0	72	18	3095
2019	Unilingual English	31	27	12	15	14	0	0	58	30	3104
2019	Unilingual French	37	37	9	11	6	0	0	74	17	31
2019	Either English or French	32	25	13	15	15	0	0	57	30	982
2017	Bilingual	31	34	12	12	10	1	0	66	22	2908
2017	Unilingual English	27	25	12	18	18	1	0	52	36	3174
2017	Unilingual French	30	37	19	8	5	0	0	67	13	36
2017	Either English or French	25	26	13	15	19	1	1	52	35	1054
2014	Bilingual	36	30	12	12	8	1	0	68	20	3725
2014	Unilingual English	33	29	10	14	14	1	0	62	28	4034
2014	Unilingual French	38	34	12	12	4	0	0	72	16	43
2014	Either English or French	27	29	12	15	16	0	0	57	31	1458

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	36	10	9	4	77	13	3099
2019	Unilingual English	33	35	11	12	8	69	20	3105
2019	Unilingual French	26	48	11	9	5	74	14	31
2019	Either English or French	37	32	12	10	8	69	19	980
2017	Bilingual	28	44	12	10	5	72	15	2909
2017	Unilingual English	24	38	13	15	9	62	24	3178
2017	Unilingual French	33	43	14	8	3	76	11	36
2017	Either English or French	25	36	15	14	9	61	24	1055
2014	Bilingual	31	45	12	8	4	76	12	3725
2014	Unilingual English	30	40	11	11	7	71	18	4027
2014	Unilingual French	29	52	10	5	4	81	9	43
2014	Either English or French	24	41	15	12	8	65	20	1458

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	39	15	5	4	1	0	75	9	3098
2019	Unilingual English	29	39	16	8	7	1	0	69	15	3111
2019	Unilingual French	18	40	28	8	3	0	3	60	12	31
2019	Either English or French	32	34	17	9	7	2	0	66	16	984

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	27	16	6	5	1	4	71	12	3107
2019	Unilingual English	34	28	19	7	7	1	3	65	15	3111
2019	Unilingual French	34	27	25	3	0	3	8	69	4	31
2019	Either English or French	30	27	19	10	8	2	5	60	19	988

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	32	15	10	8	0	0	67	17	3099
2019	Unilingual English	32	29	15	12	12	0	0	61	24	3113
2019	Unilingual French	34	34	20	6	6	0	0	68	12	31
2019	Either English or French	30	28	16	13	11	1	1	59	25	987
2017	Bilingual	27	36	16	11	9	1	0	63	21	2913
2017	Unilingual English	26	34	13	14	12	0	0	60	27	3183
2017	Unilingual French	24	50	14	6	5	0	0	74	12	36
2017	Either English or French	27	32	14	12	14	0	1	60	26	1058
2014	Bilingual	28	37	15	11	8	0	0	66	19	3726
2014	Unilingual English	30	32	14	12	11	0	0	63	24	4035
2014	Unilingual French	33	38	19	2	6	0	2	72	9	42
2014	Either English or French	25	34	15	14	13	0	0	59	26	1457
2011	Bilingual	27	37	15	13	8	1	0	64	20	3818
2011	Unilingual English	26	32	13	15	14	0	0	59	29	4322
2011	Unilingual French	33	41	13	12	2	0	0	74	13	59
2011	Either English or French	23	33	13	15	16	1	1	56	31	1837
2008	Bilingual	25	35	15	14	9	1	0	61	23	3252
2008	Unilingual English	24	32	14	15	14	1	1	57	29	3833
2008	Unilingual French	23	32	19	12	12	2	1	56	24	77
2008	Either English or French	24	33	14	15	14	1	0	57	29	1492

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	30	14	7	6	2	1	72	14	3089
2019	Unilingual English	37	27	14	10	10	1	1	65	20	3102
2019	Unilingual French	29	37	16	6	0	8	5	76	6	31
2019	Either English or French	35	30	14	9	9	2	0	66	19	986
2017	Bilingual	30	34	16	9	8	2	1	66	17	2907
2017	Unilingual English	31	29	14	12	11	2	0	62	24	3179
2017	Unilingual French	30	42	14	11	3	0	0	73	13	36
2017	Either English or French	31	29	15	10	12	2	1	62	22	1055
2014	Bilingual	32	33	16	9	7	2	1	67	16	3728
2014	Unilingual English	33	30	13	11	10	2	1	65	22	4031
2014	Unilingual French	30	41	23	2	2	2	0	72	4	43
2014	Either English or French	28	32	16	11	11	2	0	61	22	1458
2011	Bilingual	32	34	15	9	7	2	0	68	16	3817
2011	Unilingual English	33	29	13	11	11	2	1	63	23	4318
2011	Unilingual French	35	38	15	8	2	3	0	75	10	59
2011	Either English or French	28	29	17	11	13	1	1	59	24	1838
2008	Bilingual	30	33	16	11	7	4	0	66	18	3251
2008	Unilingual English	32	29	13	11	11	3	0	63	23	3836
2008	Unilingual French	25	40	6	12	8	10	1	72	22	77
2008	Either English or French	31	27	15	13	11	3	0	60	24	1492

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	33	13	9	6	1	1	71	16	3086
2019	Unilingual English	34	29	14	12	10	0	0	63	22	3095
2019	Unilingual French	29	34	21	10	6	0	0	63	16	30
2019	Either English or French	34	31	13	11	10	1	1	66	21	978
2017	Bilingual	29	36	14	11	9	1	1	66	20	2906
2017	Unilingual English	30	32	12	14	12	1	0	62	26	3178
2017	Unilingual French	23	44	16	12	5	0	0	67	17	36
2017	Either English or French	32	29	13	12	13	0	1	62	25	1056
2014	Bilingual	31	36	14	11	7	0	0	67	18	3729
2014	Unilingual English	31	33	12	13	11	1	0	64	24	4032
2014	Unilingual French	34	39	16	8	2	0	0	73	10	43
2014	Either English or French	26	34	15	13	10	1	0	61	24	1457
2011	Bilingual	29	38	14	11	8	1	0	68	19	3807
2011	Unilingual English	29	33	11	14	13	1	0	62	26	4317
2011	Unilingual French	30	44	13	8	3	2	0	75	11	59
2011	Either English or French	26	35	14	12	13	1	1	61	25	1837
2008	Bilingual	28	35	15	12	8	1	0	64	20	3248
2008	Unilingual English	29	31	12	13	13	1	1	61	27	3833
2008	Unilingual French	23	42	7	13	5	2	8	72	20	77
2008	Either English or French	29	32	14	12	12	1	0	62	25	1491

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	72	15	5	3	4	0	1	88	7	3086
2019	Unilingual English	78	9	5	0	1	0	5	92	2	3096
2019	Unilingual French	73	15	9	3	0	0	0	87	3	31
2019	Either English or French	77	13	5	1	1	1	3	93	2	982
2017	Bilingual	66	19	5	4	5	0	1	86	9	2910
2017	Unilingual English	77	10	5	1	1	1	4	92	2	3181
2017	Unilingual French	70	27	3	0	0	0	0	97	0	35
2017	Either English or French	75	12	5	1	2	1	5	92	3	1053
2014	Bilingual	68	16	5	4	5	0	2	86	9	3725
2014	Unilingual English	77	10	5	1	1	1	6	93	2	4031
2014	Unilingual French	66	23	6	0	0	0	5	94	0	43
2014	Either English or French	77	10	6	1	1	1	4	91	2	1457
2011	Bilingual	67	16	5	4	6	0	1	85	10	3811
2011	Unilingual English	76	9	6	1	2	1	6	91	3	4309
2011	Unilingual French	75	18	2	0	0	3	2	98	0	59
2011	Either English or French	74	11	6	1	2	1	5	90	3	1841
2008	Bilingual	69	13	5	5	6	0	2	84	11	3249
2008	Unilingual English	76	6	4	1	1	1	11	93	3	3836
2008	Unilingual French	82	4	3	0	0	0	11	97	0	77
2008	Either English or French	76	8	3	1	1	1	9	94	2	1489

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	22	9	6	9	2	8	74	17	3103
2019	Unilingual English	41	19	11	8	13	1	7	66	23	3111
2019	Unilingual French	45	18	19	3	0	3	11	74	4	30
2019	Either English or French	41	17	13	6	13	3	7	65	21	986
2017	Bilingual	33	26	10	7	11	2	10	67	21	2910
2017	Unilingual English	34	19	10	8	17	3	9	61	28	3178
2017	Unilingual French	34	38	10	3	9	0	6	77	13	36
2017	Either English or French	30	21	11	7	18	4	10	59	29	1054
2014	Bilingual	36	25	11	6	10	3	10	70	18	3727
2014	Unilingual English	38	20	9	7	15	3	8	65	25	4034
2014	Unilingual French	30	32	14	2	0	11	10	79	3	43
2014	Either English or French	28	20	11	9	17	4	10	57	30	1459
2011	Bilingual	34	28	11	8	11	2	7	67	21	3819
2011	Unilingual English	35	23	9	9	17	2	6	62	28	4319
2011	Unilingual French	50	39	3	0	2	2	5	95	2	59
2011	Either English or French	26	24	11	9	22	2	5	54	34	1842

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	25	12	5	6	1	0	76	11	3103
2019	Unilingual English	47	25	12	6	8	1	0	73	15	3112
2019	Unilingual French	48	30	15	6	0	0	0	78	6	30
2019	Either English or French	45	23	15	5	10	2	0	69	15	988
2017	Bilingual	42	28	13	7	8	2	0	71	15	2908
2017	Unilingual English	39	27	14	8	11	2	0	67	19	3175
2017	Unilingual French	46	32	13	8	0	0	0	78	8	36
2017	Either English or French	39	25	16	7	11	1	1	65	18	1055

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	31	12	8	7	0	73	15	3100
2019	Unilingual English	39	27	13	10	11	0	66	21	3113
2019	Unilingual French	42	34	16	9	0	0	76	9	31
2019	Either English or French	38	27	14	11	9	0	66	20	988
2017	Bilingual	37	31	14	10	8	1	69	18	2904
2017	Unilingual English	36	26	14	11	13	0	63	24	3172
2017	Unilingual French	38	40	12	5	5	0	78	11	36
2017	Either English or French	33	28	16	10	12	0	61	23	1055
2014	Bilingual	36	32	14	9	8	0	69	17	3723
2014	Unilingual English	38	27	13	10	11	0	66	21	4030
2014	Unilingual French	26	60	8	5	2	0	86	6	43
2014	Either English or French	32	28	16	11	12	1	61	23	1457

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	43	14	14	7	1	1	64	21	853
2019	Unilingual English	21	49	9	16	4	0	0	70	21	453

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	31	18	11	11	7	0	57	24	3100
2019	Unilingual English	19	26	17	15	19	4	0	47	36	3111
2019	Unilingual French	32	23	29	0	0	16	0	65	0	31
2019	Either English or French	26	25	16	11	16	6	0	54	29	987
2017	Bilingual	14	29	21	14	15	7	0	46	31	2912
2017	Unilingual English	13	23	17	17	23	6	0	38	43	3181
2017	Unilingual French	14	40	15	11	3	17	0	65	17	36
2017	Either English or French	16	21	18	14	25	5	0	39	42	1058
2014	Bilingual	16	30	21	13	12	8	0	50	28	3726
2014	Unilingual English	15	24	17	16	21	6	0	42	40	4032
2014	Unilingual French	12	45	19	7	2	12	2	67	11	43
2014	Either English or French	12	23	17	16	26	5	0	38	44	1457
2011	Bilingual	17	29	21	13	11	8	1	51	26	3811
2011	Unilingual English	16	25	18	15	20	6	0	44	37	4317
2011	Unilingual French	13	35	23	13	5	10	0	54	20	58
2011	Either English or French	13	22	19	16	23	6	1	37	42	1835

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	29	18	16	16	2	0	49	33	3095
2019	Unilingual English	16	23	16	19	25	2	0	39	44	3104
2019	Unilingual French	26	24	24	13	0	13	0	57	15	31
2019	Either English or French	22	25	15	15	21	3	0	48	37	986
2017	Bilingual	10	24	20	20	23	3	0	35	44	2913
2017	Unilingual English	10	20	14	21	32	2	0	31	55	3179
2017	Unilingual French	14	38	34	8	3	3	0	54	12	36
2017	Either English or French	14	18	14	18	34	2	0	33	53	1057
2014	Bilingual	12	25	21	20	19	2	0	38	40	3725
2014	Unilingual English	11	21	16	20	30	2	0	32	51	4034
2014	Unilingual French	5	46	26	17	5	0	2	52	22	43
2014	Either English or French	10	20	16	21	32	2	0	30	54	1459
2011	Bilingual	14	29	23	16	16	2	0	44	33	3802
2011	Unilingual English	12	25	16	19	26	2	0	38	46	4317
2011	Unilingual French	12	31	35	8	7	7	2	46	16	59
2011	Either English or French	12	22	17	18	29	2	0	35	48	1840
2008	Bilingual	15	33	20	17	12	3	0	49	30	3254
2008	Unilingual English	15	26	15	17	25	2	0	42	43	3834
2008	Unilingual French	22	27	25	7	8	11	1	55	17	77
2008	Either English or French	15	24	17	17	24	3	0	41	42	1487

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	25	20	20	18	4	0	40	39	3091
2019	Unilingual English	11	18	18	22	28	3	0	31	51	3104
2019	Unilingual French	23	21	32	11	0	13	0	50	13	31
2019	Either English or French	17	20	18	18	23	5	0	39	43	982
2017	Bilingual	7	19	22	23	24	4	0	27	49	2904
2017	Unilingual English	7	16	15	24	35	4	0	24	61	3180
2017	Unilingual French	15	23	36	14	3	9	0	41	19	35
2017	Either English or French	11	16	12	22	36	4	0	28	60	1057
2014	Bilingual	8	20	22	24	22	4	0	29	48	3725
2014	Unilingual English	7	18	15	24	33	4	0	25	59	4032
2014	Unilingual French	2	31	34	10	7	14	2	40	20	43
2014	Either English or French	6	18	16	23	33	3	0	25	58	1457
2011	Bilingual	7	26	25	21	15	5	0	35	39	3816
2011	Unilingual English	8	23	17	23	24	4	0	32	50	4313
2011	Unilingual French	12	23	31	11	5	18	0	42	20	59
2011	Either English or French	8	20	18	23	27	4	0	29	52	1838
2008	Bilingual	7	26	23	25	13	5	0	36	40	3252
2008	Unilingual English	7	22	16	25	26	5	0	30	53	3837
2008	Unilingual French	7	30	38	13	4	6	2	40	19	77
2008	Either English or French	9	21	16	24	25	4	1	31	52	1490

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	27	20	19	20	2	41	39	3097
2019	Unilingual English	11	21	15	22	29	2	32	52	3106
2019	Unilingual French	23	25	22	18	3	8	52	23	31
2019	Either English or French	17	21	16	18	25	3	40	44	985
2017	Bilingual	8	24	20	20	25	3	33	46	2910
2017	Unilingual English	8	20	13	23	34	3	28	58	3175
2017	Unilingual French	15	33	32	17	3	0	48	20	35
2017	Either English or French	11	20	12	21	34	3	32	56	1055
2014	Bilingual	8	25	20	23	21	2	35	45	3725
2014	Unilingual English	8	22	15	23	30	2	30	54	4031
2014	Unilingual French	7	38	28	19	2	7	48	23	43
2014	Either English or French	7	21	15	21	32	2	29	55	1456
2011	Bilingual	9	32	21	21	14	3	42	36	3810
2011	Unilingual English	9	26	15	22	25	3	36	48	4313
2011	Unilingual French	11	43	25	11	2	8	59	14	59
2011	Either English or French	10	26	16	22	24	2	37	47	1838
2008	Bilingual	10	35	21	20	11	3	46	32	3250
2008	Unilingual English	10	29	14	24	21	2	39	47	3839
2008	Unilingual French	18	25	33	17	6	1	44	23	77
2008	Either English or French	11	28	15	24	20	2	40	45	1490

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	25	13	5	5	4	1	75	11	3108
2019	Unilingual English	30	17	10	7	9	21	5	64	22	3114
2019	Unilingual French	62	14	6	12	0	0	5	81	13	31
2019	Either English or French	33	14	11	7	9	22	4	64	22	989

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	39	20	13	7	1	0	60	19	3097
2019	Unilingual English	16	36	20	17	11	1	0	52	28	3109
2019	Unilingual French	23	34	36	5	3	0	0	56	8	31
2019	Either English or French	20	35	20	14	10	1	0	55	25	985
2017	Bilingual	15	37	21	16	10	1	0	53	26	2905
2017	Unilingual English	14	33	20	17	14	1	0	48	32	3177
2017	Unilingual French	21	45	19	4	3	8	0	72	7	35
2017	Either English or French	17	32	18	15	17	1	0	50	32	1056
2014	Bilingual	19	40	21	11	7	1	0	61	18	3729
2014	Unilingual English	17	36	20	13	12	1	0	54	26	4033
2014	Unilingual French	9	51	30	7	2	0	2	60	9	43
2014	Either English or French	15	36	21	14	13	1	0	52	27	1459
2011	Bilingual	23	42	18	10	6	1	0	66	16	3817
2011	Unilingual English	23	40	16	12	8	1	0	63	20	4318
2011	Unilingual French	20	49	23	5	0	3	0	71	5	58
2011	Either English or French	20	38	19	12	10	1	0	58	22	1841

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	26	22	23	17	2	36	42	3092
2019	Unilingual English	7	20	18	28	26	1	27	55	3097
2019	Unilingual French	15	23	47	13	3	0	37	16	31
2019	Either English or French	12	23	19	22	22	2	36	45	974

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	37	15	12	8	2	1	64	21	3086
2019	Unilingual English	23	36	16	12	10	1	1	60	23	3109
2019	Unilingual French	16	33	42	8	0	0	0	50	8	31
2019	Either English or French	25	33	15	13	10	2	2	60	24	985
2017	Bilingual	26	41	14	10	7	2	0	68	17	2905
2017	Unilingual English	27	37	13	10	9	2	1	66	20	3175
2017	Unilingual French	17	55	13	15	0	0	0	72	15	36
2017	Either English or French	24	37	17	10	9	3	1	63	20	1051
2014	Bilingual	29	39	13	10	5	3	1	70	16	3727
2014	Unilingual English	31	36	12	10	8	2	1	69	19	4033
2014	Unilingual French	21	44	21	10	0	4	0	68	10	43
2014	Either English or French	25	37	13	12	9	3	1	65	21	1457
2011	Bilingual	30	37	13	10	6	3	1	69	17	3808
2011	Unilingual English	31	35	12	9	8	3	1	69	18	4307
2011	Unilingual French	26	38	16	8	7	5	0	67	16	59
2011	Either English or French	26	36	15	10	9	3	1	64	20	1839
2008	Bilingual	27	39	14	10	6	3	1	69	17	3248
2008	Unilingual English	28	35	13	10	9	3	1	67	20	3832
2008	Unilingual French	28	29	8	13	11	11	1	64	27	77
2008	Either English or French	25	37	15	10	8	4	1	65	19	1491

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	37	22	10	8	1	60	18	3090
2019	Unilingual English	18	33	21	15	12	1	51	27	3106
2019	Unilingual French	28	38	29	5	0	0	66	5	31
2019	Either English or French	22	32	19	13	12	1	55	26	979

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	25	19	15	16	7	3	45	34	3094
2019	Unilingual English	14	21	15	18	26	5	1	38	46	3115
2019	Unilingual French	16	33	24	10	0	11	5	59	12	31
2019	Either English or French	18	19	15	16	25	6	2	40	44	982
2017	Bilingual	13	23	19	17	18	7	3	40	39	2903
2017	Unilingual English	13	20	15	21	25	5	1	36	49	3176
2017	Unilingual French	14	34	32	5	9	3	2	51	15	36
2017	Either English or French	14	22	13	19	25	4	2	38	47	1055
2014	Bilingual	12	24	19	18	18	8	2	40	39	3726
2014	Unilingual English	13	22	15	19	25	6	1	37	47	4035
2014	Unilingual French	16	26	28	9	5	13	3	50	17	43
2014	Either English or French	11	21	14	17	29	6	1	34	50	1458
2011	Bilingual	13	24	18	16	16	10	3	42	37	3813
2011	Unilingual English	13	20	15	19	24	7	1	36	47	4317
2011	Unilingual French	20	43	18	6	2	5	7	70	9	59
2011	Either English or French	10	21	15	20	26	5	2	34	50	1841

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	28	19	19	18	2	0	43	37	3087
2019	Unilingual English	13	22	16	21	26	1	0	35	48	3110
2019	Unilingual French	26	22	25	14	9	3	0	50	24	31
2019	Either English or French	17	22	17	17	24	3	0	40	42	983
2017	Bilingual	9	23	18	25	23	2	0	32	49	2907
2017	Unilingual English	8	19	15	24	32	2	0	28	57	3181
2017	Unilingual French	15	31	29	16	5	3	0	48	22	36
2017	Either English or French	10	21	15	22	31	2	1	31	54	1057
2014	Bilingual	11	25	21	23	19	2	0	36	43	3725
2014	Unilingual English	9	21	16	21	30	2	0	31	53	4030
2014	Unilingual French	8	32	31	12	12	2	2	43	25	43
2014	Either English or French	9	19	15	22	32	3	1	28	56	1457
2011	Bilingual	12	30	21	20	16	1	0	43	36	3821
2011	Unilingual English	10	24	17	21	26	2	0	35	48	4318
2011	Unilingual French	18	31	28	11	7	5	0	52	19	59
2011	Either English or French	9	24	16	20	28	2	1	34	50	1842
2008	Bilingual	13	33	23	19	11	2	0	47	30	3251
2008	Unilingual English	12	28	17	20	21	1	0	40	42	3835
2008	Unilingual French	4	33	23	17	12	2	8	41	33	77
2008	Either English or French	12	29	17	20	20	2	0	42	41	1486

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	26	16	16	21	2	2	45	38	3108
2019	Unilingual English	13	21	15	19	30	1	1	35	50	3117
2019	Unilingual French	10	21	19	25	10	10	5	36	42	31
2019	Either English or French	16	22	15	15	27	3	2	39	44	986
2017	Bilingual	11	22	16	20	26	2	2	35	49	2908
2017	Unilingual English	9	18	13	20	37	2	2	28	59	3181
2017	Unilingual French	6	14	21	22	25	4	9	22	54	36
2017	Either English or French	9	18	14	21	33	3	3	28	58	1056
2014	Bilingual	12	26	16	19	23	2	2	39	44	3724
2014	Unilingual English	10	19	14	20	33	2	1	31	55	4034
2014	Unilingual French	9	16	17	28	14	8	8	30	49	43
2014	Either English or French	8	19	15	19	35	2	2	28	56	1459
2011	Bilingual	14	31	17	18	17	1	1	46	36	3819
2011	Unilingual English	11	24	14	20	28	1	1	36	50	4319
2011	Unilingual French	10	31	23	16	11	2	6	45	30	59
2011	Either English or French	10	24	15	19	28	2	1	35	49	1837
2008	Bilingual	19	37	15	15	10	1	1	58	26	3252
2008	Unilingual English	14	34	14	18	19	1	1	48	38	3831
2008	Unilingual French	11	32	13	18	8	9	8	53	32	77
2008	Either English or French	17	35	14	16	15	2	1	54	32	1488

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	24	16	7	5	1	4	71	12	3100
2019	Unilingual English	38	25	19	8	7	1	3	65	16	3110
2019	Unilingual French	52	23	14	0	6	0	5	78	7	31
2019	Either English or French	42	24	15	8	7	1	4	69	16	984

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	11	7	5	5	2	13	81	11	3097
2019	Unilingual English	51	12	9	6	8	2	12	74	16	3107
2019	Unilingual French	51	10	5	6	18	3	7	67	27	31
2019	Either English or French	53	13	9	5	5	3	13	77	12	987

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	22	20	10	7	1	4	61	18	3100
2019	Unilingual English	27	24	21	13	11	1	3	54	24	3101
2019	Unilingual French	29	26	14	16	7	3	5	60	25	31
2019	Either English or French	33	22	19	11	10	2	4	57	22	983

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	19	20	12	10	2	5	55	24	3082
2019	Unilingual English	26	20	19	15	14	2	3	49	31	3097
2019	Unilingual French	39	13	17	9	10	6	5	58	22	31
2019	Either English or French	33	17	17	13	13	3	5	54	27	982

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	14	15	12	14	2	6	56	28	3097
2019	Unilingual English	24	15	17	16	21	2	4	42	40	3103
2019	Unilingual French	35	6	20	6	22	5	5	46	32	30
2019	Either English or French	30	16	15	14	19	3	4	49	35	985

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	14	8	3	3	2	7	84	7	3094
2019	Unilingual English	62	15	8	5	3	3	4	83	8	3107
2019	Unilingual French	59	5	28	0	0	3	5	70	0	31
2019	Either English or French	61	15	9	3	3	3	6	83	6	983

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	10	7	3	5	4	6	84	9	3096
2019	Unilingual English	62	13	7	4	6	4	4	82	11	3101
2019	Unilingual French	59	14	16	0	3	3	5	79	3	31
2019	Either English or French	64	12	7	3	5	4	4	83	9	980

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	8	4	2	3	2	11	89	7	3090
2019	Unilingual English	66	9	5	3	5	3	8	84	10	3107
2019	Unilingual French	78	8	6	0	0	3	5	93	0	31
2019	Either English or French	65	10	5	3	5	4	8	85	9	986

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	34	24	14	9	3	0	52	24	3104
2019	Unilingual English	13	33	20	17	14	3	0	48	32	3113
2019	Unilingual French	5	42	38	6	6	2	0	48	13	31
2019	Either English or French	13	32	21	18	12	4	1	47	31	984
2017	Bilingual	10	28	25	18	15	5	1	39	35	2906
2017	Unilingual English	9	25	22	20	21	3	0	35	42	3176
2017	Unilingual French	12	26	35	14	5	9	0	41	21	36
2017	Either English or French	10	21	23	20	22	4	1	32	43	1057

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	39	17	10	6	2	0	66	16	3088
2019	Unilingual English	22	34	18	14	11	1	0	56	25	3096
2019	Unilingual French	32	32	27	3	0	6	0	68	3	31
2019	Either English or French	24	34	18	12	10	1	0	60	22	971
2017	Bilingual	22	42	18	8	6	3	0	66	14	2907
2017	Unilingual English	21	35	19	12	11	2	0	57	24	3181
2017	Unilingual French	23	53	18	3	3	0	0	76	6	36
2017	Either English or French	24	33	19	11	11	1	0	58	23	1055
2014	Bilingual	28	39	18	7	4	3	0	70	12	3729
2014	Unilingual English	27	33	17	10	9	3	0	62	20	4033
2014	Unilingual French	30	31	26	7	0	7	0	65	7	43
2014	Either English or French	25	35	17	11	9	3	0	62	21	1457
2011	Bilingual	23	40	18	8	7	3	0	66	15	3808
2011	Unilingual English	23	34	18	11	12	3	0	59	23	4315
2011	Unilingual French	21	37	30	3	2	5	2	63	5	59
2011	Either English or French	21	34	19	11	13	2	0	56	24	1838

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	37	18	6	5	3	1	70	12	3093
2019	Unilingual English	28	32	21	8	7	3	0	63	16	3098
2019	Unilingual French	14	39	22	8	3	10	3	61	13	31
2019	Either English or French	31	31	20	7	7	3	0	65	15	986
2017	Bilingual	22	34	22	7	6	6	1	61	15	2909
2017	Unilingual English	23	31	23	7	9	5	1	58	18	3174
2017	Unilingual French	24	39	21	3	3	5	5	70	6	36
2017	Either English or French	26	30	20	7	11	4	1	59	20	1056
2014	Bilingual	30	36	19	5	4	5	1	70	10	3726
2014	Unilingual English	32	31	18	6	6	5	1	67	13	4028
2014	Unilingual French	24	41	18	7	2	6	0	70	11	43
2014	Either English or French	31	33	18	6	7	4	1	67	14	1457

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	38	13	8	6	0	73	14	3106
2019	Unilingual English	28	34	15	12	11	0	62	23	3105
2019	Unilingual French	37	39	20	3	0	0	76	3	31
2019	Either English or French	33	33	13	10	10	0	66	20	985
2017	Bilingual	25	40	15	11	8	0	66	18	2908
2017	Unilingual English	22	34	15	14	15	0	56	29	3183
2017	Unilingual French	29	52	14	0	5	0	81	5	36
2017	Either English or French	24	32	16	13	15	0	56	28	1056
2014	Bilingual	30	39	15	9	7	0	70	16	3724
2014	Unilingual English	27	34	14	13	12	0	61	25	4034
2014	Unilingual French	39	33	21	6	0	0	73	6	43
2014	Either English or French	25	34	15	12	13	0	60	25	1458
2011	Bilingual	28	42	15	8	6	0	71	14	3803
2011	Unilingual English	27	36	14	11	11	0	63	23	4299
2011	Unilingual French	26	54	13	3	3	0	80	7	59
2011	Either English or French	26	35	16	10	12	0	62	22	1835
2008	Bilingual	26	43	15	10	6	0	69	16	3254
2008	Unilingual English	25	36	13	13	14	0	61	26	3837
2008	Unilingual French	41	35	19	4	2	0	76	6	77
2008	Either English or French	27	35	14	11	12	1	62	23	1488

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	30	20	14	11	1	55	26	3097
2019	Unilingual English	20	27	20	15	17	1	48	33	3101
2019	Unilingual French	28	37	21	6	9	0	64	15	31
2019	Either English or French	26	27	17	15	15	1	53	30	986
2017	Bilingual	15	28	20	18	17	1	44	36	2906
2017	Unilingual English	14	24	20	19	23	1	38	42	3175
2017	Unilingual French	18	37	30	11	5	0	54	16	36
2017	Either English or French	17	24	19	16	23	0	41	40	1056
2014	Bilingual	17	33	21	16	12	1	50	28	3727
2014	Unilingual English	16	29	17	18	18	1	46	37	4032
2014	Unilingual French	17	36	26	12	9	0	53	21	43
2014	Either English or French	16	30	18	17	18	1	46	35	1458
2011	Bilingual	21	36	21	12	9	1	57	21	3816
2011	Unilingual English	20	33	20	15	12	1	53	27	4321
2011	Unilingual French	18	46	21	13	2	0	64	15	59
2011	Either English or French	20	32	20	14	12	1	53	27	1842

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	32	19	15	11	0	55	26	3092
2019	Unilingual English	19	28	17	18	17	0	48	35	3096
2019	Unilingual French	18	45	25	6	6	0	63	12	30
2019	Either English or French	23	28	17	16	15	0	52	31	979
2017	Bilingual	14	30	19	20	16	1	45	36	2904
2017	Unilingual English	13	25	18	20	23	0	39	43	3179
2017	Unilingual French	21	41	19	11	8	0	62	19	35
2017	Either English or French	16	25	17	20	21	0	42	41	1055
2014	Bilingual	16	33	21	17	12	0	50	29	3727
2014	Unilingual English	15	29	16	20	19	0	45	39	4031
2014	Unilingual French	15	34	31	11	7	2	50	19	43
2014	Either English or French	15	30	16	19	20	0	45	39	1458
2011	Bilingual	20	38	20	14	9	0	58	22	3801
2011	Unilingual English	18	34	17	16	14	1	52	31	4319
2011	Unilingual French	18	51	23	7	2	0	69	9	59
2011	Either English or French	18	33	19	16	14	0	51	30	1839
2008	Bilingual	21	42	18	13	6	0	63	19	3253
2008	Unilingual English	19	35	15	16	14	0	55	30	3839
2008	Unilingual French	17	43	33	2	4	0	60	7	77
2008	Either English or French	20	34	17	16	12	0	55	28	1487

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	27	18	14	14	3	1	53	29	3100
2019	Unilingual English	22	22	18	18	16	3	0	46	35	3113
2019	Unilingual French	26	28	19	8	9	10	0	60	19	31
2019	Either English or French	23	23	18	15	16	4	0	48	33	987
2017	Bilingual	18	24	19	15	19	5	0	44	36	2910
2017	Unilingual English	15	22	17	18	22	4	0	39	43	3175
2017	Unilingual French	23	17	33	16	9	2	0	41	25	36
2017	Either English or French	19	20	17	17	23	4	0	40	42	1052
2014	Bilingual	19	25	20	16	15	4	1	46	32	3728
2014	Unilingual English	19	23	18	17	18	4	0	45	36	4032
2014	Unilingual French	22	18	29	7	15	9	0	44	25	43
2014	Either English or French	19	22	18	17	20	3	0	43	38	1459
2011	Bilingual	23	28	18	14	12	5	1	54	27	3816
2011	Unilingual English	24	25	17	15	14	4	0	51	31	4323
2011	Unilingual French	17	44	23	7	5	5	0	64	12	59
2011	Either English or French	21	26	18	16	16	4	0	48	33	1836
2008	Bilingual	24	30	19	14	8	5	1	57	23	3250
2008	Unilingual English	23	28	16	15	13	5	0	54	29	3839
2008	Unilingual French	21	18	24	20	6	12	0	44	29	77
2008	Either English or French	20	28	18	16	12	6	0	51	30	1485

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	32	36	32	3108
2019	Unilingual English	27	34	39	3114
2019	Unilingual French	33	29	39	31
2019	Either English or French	28	33	38	988
2017	Bilingual	32	36	32	2910
2017	Unilingual English	27	33	39	3175
2017	Unilingual French	37	37	25	36
2017	Either English or French	25	34	41	1056
2014	Bilingual	32	34	34	3729
2014	Unilingual English	26	37	37	4030
2014	Unilingual French	28	50	22	43
2014	Either English or French	21	39	40	1457
2011	Bilingual	34	37	29	3826
2011	Unilingual English	27	38	34	4324
2011	Unilingual French	25	45	30	58
2011	Either English or French	25	39	36	1842

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	14	34	31	5	9	6	985
2019	Unilingual English	21	30	27	7	10	5	831
2019	Unilingual French	30	0	15	0	45	10	10
2019	Either English or French	15	22	24	5	29	5	267
2017	Bilingual	14	26	44	7	2	7	950
2017	Unilingual English	19	24	34	11	7	5	880
2017	Unilingual French	35	6	22	0	29	7	13
2017	Either English or French	13	22	33	12	13	6	259
2014	Bilingual	11	39	36	6	9999	7	1220
2014	Unilingual English	17	36	28	10	9999	9	1048
2014	Unilingual French	8	38	17	8	9999	29	13
2014	Either English or French	11	37	31	12	9999	9	317
2011	Bilingual	15	44	31	4	9999	6	1322
2011	Unilingual English	18	40	26	9	9999	7	1176
2011	Unilingual French	46	7	7	0	9999	40	14
2011	Either English or French	13	44	25	11	9999	7	457

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	46	9	5	2	1	2	83	8	3086
2019	Unilingual English	40	46	6	4	2	1	1	88	6	3108
2019	Unilingual French	10	46	23	8	3	0	10	62	12	31
2019	Either English or French	30	45	12	7	3	1	2	78	10	982

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	33	9	5	3	4	3	82	8	3092
2019	Unilingual English	42	30	10	8	6	2	1	75	14	3103
2019	Unilingual French	24	42	20	0	0	3	10	76	0	31
2019	Either English or French	35	32	13	8	6	5	2	71	14	983

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	3103
2019	Unilingual English	22	78	3109

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	483
2019	Unilingual English	57	43	651

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	61	39	483
2019	Unilingual English	67	33	651

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	483
2019	Unilingual English	9	91	651

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	483
2019	Unilingual English	5	95	651

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	483
2019	Unilingual English	3	97	651

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	483
2019	Unilingual English	21	79	651

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	483
2019	Unilingual English	3	97	651

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	37	63	478
2019	Unilingual English	46	54	644

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	478
2019	Unilingual English	40	60	644

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	53	47	478
2019	Unilingual English	55	45	644

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	40	60	478
2019	Unilingual English	45	55	644

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	30	70	478
2019	Unilingual English	39	61	644

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	56	44	478
2019	Unilingual English	53	47	644

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	41	59	478
2019	Unilingual English	42	58	644

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	478
2019	Unilingual English	3	97	644

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	478
2019	Unilingual English	11	89	644

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	478
2019	Unilingual English	13	87	644

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	478
2019	Unilingual English	61	39	644

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	478
2019	Unilingual English	32	68	644

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	478
2019	Unilingual English	16	84	644

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	52	48	475
2019	Unilingual English	47	53	640

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	30	70	475
2019	Unilingual English	29	71	640

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	475
2019	Unilingual English	5	95	640

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	475
2019	Unilingual English	26	74	640

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	475
2019	Unilingual English	7	93	640

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	475
2019	Unilingual English	12	88	640

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	475
2019	Unilingual English	15	85	640

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	475
2019	Unilingual English	12	88	640

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	475
2019	Unilingual English	29	71	640

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	428
2019	Unilingual English	9	91	564

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	428
2019	Unilingual English	14	86	564

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	428
2019	Unilingual English	7	93	564

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	428
2019	Unilingual English	5	95	564

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	428
2019	Unilingual English	10	90	564

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	428
2019	Unilingual English	8	92	564

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	428
2019	Unilingual English	6	94	564

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	428
2019	Unilingual English	9	91	564

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	428
2019	Unilingual English	9	91	564

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	428
2019	Unilingual English	38	62	564

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	428
2019	Unilingual English	8	92	564

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	52	48	428
2019	Unilingual English	55	45	564

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	1	99	428
2019	Unilingual English	3	97	564

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	57	43	428
2019	Unilingual English	67	33	564

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	428
2019	Unilingual English	4	96	564

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	428
2019	Unilingual English	15	85	564

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	3099
2019	Unilingual English	30	70	3098

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	17	20	10	13	20	7	41	30	3105
2019	Unilingual English	11	15	22	14	19	15	4	32	41	3113
2019	Unilingual French	3	17	27	9	3	24	16	35	20	31
2019	Either English or French	14	15	18	11	15	20	6	40	36	983
2017	Bilingual	9	17	21	10	14	22	7	37	33	2913
2017	Unilingual English	10	16	22	12	19	16	4	33	39	3182
2017	Unilingual French	12	24	21	0	6	29	8	58	9	36
2017	Either English or French	11	14	24	10	19	16	6	32	37	1057
2014	Bilingual	10	17	22	9	10	25	7	40	28	3725
2014	Unilingual English	11	16	23	11	15	20	5	36	33	4030
2014	Unilingual French	11	29	16	6	7	23	7	57	20	43
2014	Either English or French	11	15	23	10	17	19	6	34	35	1458

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	31	20	9	9	8	1	58	20	3099
2019	Unilingual English	19	25	21	13	15	6	1	47	30	3111
2019	Unilingual French	16	24	38	9	0	13	0	46	10	31
2019	Either English or French	25	24	20	11	13	7	1	53	26	987
2017	Bilingual	15	29	23	11	11	10	1	50	25	2905
2017	Unilingual English	15	25	22	13	17	7	1	44	32	3181
2017	Unilingual French	20	47	13	0	6	15	0	78	7	36
2017	Either English or French	16	24	22	13	16	7	1	44	32	1054
2014	Bilingual	15	28	24	9	8	14	1	51	20	3725
2014	Unilingual English	17	24	23	12	12	11	1	46	28	4031
2014	Unilingual French	16	32	23	6	7	12	2	56	16	43
2014	Either English or French	15	26	23	11	14	9	2	46	28	1457
2011	Bilingual	23	39	19	9	5	6	0	66	14	3815
2011	Unilingual English	23	34	18	11	9	5	0	60	21	4320
2011	Unilingual French	25	44	17	5	0	10	0	76	6	59
2011	Either English or French	20	34	23	10	9	4	0	56	20	1842

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	3102
2019	Unilingual English	13	87	3108

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	38	62	299
2019	Unilingual English	38	62	397

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	75	25	299
2019	Unilingual English	77	23	397

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	299
2019	Unilingual English	4	96	397

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	299
2019	Unilingual English	3	97	397

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	299
2019	Unilingual English	7	93	397

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	299
2019	Unilingual English	17	83	397

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	299
2019	Unilingual English	8	92	397

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	295
2019	Unilingual English	23	77	390

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	295
2019	Unilingual English	17	83	390

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	295
2019	Unilingual English	17	83	390

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	295
2019	Unilingual English	6	94	390

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	295
2019	Unilingual English	27	73	390

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	28	72	295
2019	Unilingual English	37	63	390

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	295
2019	Unilingual English	6	94	390

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	295
2019	Unilingual English	3	97	390

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	295
2019	Unilingual English	15	85	390

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	295
2019	Unilingual English	26	74	390

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	295
2019	Unilingual English	25	75	390

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	295
2019	Unilingual English	13	87	390

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	294
2019	Unilingual English	34	66	387

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	294
2019	Unilingual English	18	82	387

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	294
2019	Unilingual English	3	97	387

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	294
2019	Unilingual English	20	80	387

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	294
2019	Unilingual English	4	96	387

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	294
2019	Unilingual English	10	90	387

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	294
2019	Unilingual English	9	91	387

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	294
2019	Unilingual English	11	89	387

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	294
2019	Unilingual English	45	55	387

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	243
2019	Unilingual English	6	94	321

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	243
2019	Unilingual English	13	87	321

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	243
2019	Unilingual English	3	97	321

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	243
2019	Unilingual English	2	98	321

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	2	98	321

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	243
2019	Unilingual English	5	95	321

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	243
2019	Unilingual English	7	93	321

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	243
2019	Unilingual English	8	92	321

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	243
2019	Unilingual English	10	90	321

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	243
2019	Unilingual English	31	69	321

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	243
2019	Unilingual English	10	90	321

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	46	54	243
2019	Unilingual English	48	52	321

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	3	97	321

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	66	34	243
2019	Unilingual English	68	32	321

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	243
2019	Unilingual English	4	96	321

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	243
2019	Unilingual English	9	91	321

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	3102
2019	Unilingual English	17	83	3096

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	18	22	5	8	25	7	48	19	3096
2019	Unilingual English	13	17	27	8	12	19	5	39	26	3107
2019	Unilingual French	10	21	30	6	3	20	11	44	14	31
2019	Either English or French	18	13	24	7	11	22	4	42	24	982
2017	Bilingual	11	18	24	5	7	27	7	45	19	2911
2017	Unilingual English	12	17	27	7	10	23	5	40	23	3185
2017	Unilingual French	12	33	19	3	3	23	9	65	8	36
2017	Either English or French	13	15	28	7	10	21	6	38	24	1057
2014	Bilingual	11	18	23	5	5	32	7	46	16	3728
2014	Unilingual English	13	16	26	6	9	25	5	41	21	4030
2014	Unilingual French	13	28	16	7	0	22	14	63	11	43
2014	Either English or French	12	15	28	7	10	23	5	38	24	1457

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	30	20	6	7	11	1	62	15	3097
2019	Unilingual English	23	25	24	8	11	8	1	53	21	3106
2019	Unilingual French	21	32	31	3	3	10	0	59	7	31
2019	Either English or French	27	23	23	7	10	9	2	56	18	976
2017	Bilingual	18	30	24	6	7	14	2	57	15	2906
2017	Unilingual English	19	27	24	8	10	10	2	52	21	3176
2017	Unilingual French	17	44	18	3	3	11	4	72	7	36
2017	Either English or French	20	25	24	8	11	10	2	51	22	1053
2014	Bilingual	17	29	22	6	5	19	2	58	13	3722
2014	Unilingual English	20	25	24	7	9	14	2	53	19	4031
2014	Unilingual French	17	40	21	7	0	11	5	67	9	43
2014	Either English or French	17	25	24	9	10	13	2	50	22	1455
2011	Bilingual	26	39	17	6	3	8	0	71	10	3805
2011	Unilingual English	28	35	17	7	6	7	0	68	14	4312
2011	Unilingual French	20	53	13	3	0	11	0	82	4	59
2011	Either English or French	25	36	20	7	6	6	0	65	14	1837

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	24	19	12	19	0	1	50	31	3101
2019	Unilingual English	25	27	20	12	15	0	0	52	28	3114
2019	Unilingual French	43	10	24	10	11	3	0	54	21	31
2019	Either English or French	23	27	18	11	20	0	1	51	31	987
2017	Bilingual	26	25	20	12	15	0	2	52	27	2909
2017	Unilingual English	25	29	20	11	13	0	1	54	25	3166
2017	Unilingual French	28	21	23	14	11	0	2	51	25	36
2017	Either English or French	22	26	21	13	17	0	1	49	30	1053

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	27	26	15	11	0	48	26	3100
2019	Unilingual English	21	28	23	15	13	1	49	27	3110
2019	Unilingual French	49	3	41	7	0	0	52	7	31
2019	Either English or French	27	28	19	13	11	1	57	24	985
2017	Bilingual	16	24	27	17	15	1	41	32	2911
2017	Unilingual English	19	26	24	16	13	1	46	30	3175
2017	Unilingual French	24	16	31	14	12	2	42	27	36
2017	Either English or French	21	28	22	14	13	1	50	27	1054

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	28	23	12	8	0	2	56	21	3080
2019	Unilingual English	31	30	19	10	8	0	3	63	18	3090
2019	Unilingual French	44	17	29	10	0	0	0	61	10	30
2019	Either English or French	40	27	15	8	6	1	4	70	14	979
2017	Bilingual	20	25	23	16	12	1	3	47	29	2899
2017	Unilingual English	29	29	20	11	8	0	4	60	20	3166
2017	Unilingual French	24	20	30	14	10	0	2	45	24	36
2017	Either English or French	32	28	19	8	7	1	7	64	15	1054

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	20	23	19	20	0	1	37	39	3086
2019	Unilingual English	14	19	19	18	29	0	1	34	48	3108
2019	Unilingual French	29	16	26	11	17	0	0	45	29	31
2019	Either English or French	21	19	16	15	27	1	1	41	43	982
2017	Bilingual	11	18	21	22	26	1	1	29	49	2907
2017	Unilingual English	12	16	19	21	30	1	1	28	52	3172
2017	Unilingual French	20	17	22	20	19	0	2	38	40	36
2017	Either English or French	11	14	20	19	35	1	1	26	54	1051

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	25	15	6	6	0	5	71	13	3090
2019	Unilingual English	45	23	13	7	7	0	4	71	15	3097
2019	Unilingual French	59	13	12	3	2	2	9	81	5	31
2019	Either English or French	47	22	13	6	7	0	5	72	14	983
2017	Bilingual	34	25	18	8	6	1	8	64	15	2905
2017	Unilingual English	41	23	15	6	6	1	9	70	13	3168
2017	Unilingual French	45	20	14	0	7	0	13	75	8	35
2017	Either English or French	39	23	14	8	7	1	8	68	16	1054

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	27	23	12	12	1	53	24	3093
2019	Unilingual English	24	25	22	12	17	1	49	29	3109
2019	Unilingual French	51	24	16	3	6	0	75	9	31
2019	Either English or French	30	24	19	9	17	1	55	26	987
2017	Bilingual	22	27	25	15	11	1	49	26	2895
2017	Unilingual English	19	26	24	15	16	1	45	31	3159
2017	Unilingual French	36	28	22	0	11	2	66	11	36
2017	Either English or French	20	26	21	15	17	1	46	32	1050

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	33	22	11	8	1	1	57	20	3091
2019	Unilingual English	20	31	24	12	11	1	1	52	24	3101
2019	Unilingual French	32	49	11	3	3	2	0	82	6	31
2019	Either English or French	29	28	20	11	10	1	1	58	22	982
2017	Bilingual	18	29	26	15	10	1	2	48	25	2891
2017	Unilingual English	17	27	24	17	13	1	1	45	30	3163
2017	Unilingual French	32	27	17	11	8	0	5	62	20	36
2017	Either English or French	20	25	22	17	13	1	2	46	31	1051

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	30	23	15	10	1	1	51	25	3095
2019	Unilingual English	17	26	24	16	15	1	1	44	32	3099
2019	Unilingual French	52	25	13	9	0	0	0	78	9	31
2019	Either English or French	27	25	20	14	12	1	1	53	27	982
2017	Bilingual	15	26	26	18	13	1	1	42	32	2890
2017	Unilingual English	15	26	23	19	16	1	1	41	35	3162
2017	Unilingual French	26	27	18	19	8	0	2	54	28	36
2017	Either English or French	19	23	22	18	16	1	2	43	35	1052

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	28	22	14	9	0	1	54	23	3088
2019	Unilingual English	23	27	21	15	13	0	1	51	28	3095
2019	Unilingual French	39	34	24	3	0	0	0	73	3	31
2019	Either English or French	28	26	21	12	12	1	1	54	24	985
2017	Bilingual	21	27	24	15	12	1	1	49	27	2896
2017	Unilingual English	20	27	21	17	14	1	1	48	31	3166
2017	Unilingual French	30	35	8	8	17	0	2	66	26	36
2017	Either English or French	22	26	22	14	14	0	2	49	29	1051

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	27	17	11	11	0	1	61	22	3077
2019	Unilingual English	30	25	17	13	14	0	1	55	27	3098
2019	Unilingual French	42	19	24	9	3	2	0	62	13	31
2019	Either English or French	32	24	16	14	14	0	0	56	28	981

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	30	22	13	7	0	1	57	20	3073
2019	Unilingual English	25	28	21	13	11	0	1	54	25	3091
2019	Unilingual French	56	27	11	6	0	0	0	83	6	31
2019	Either English or French	31	29	15	13	10	0	1	61	24	981
2017	Bilingual	24	29	23	13	9	1	2	54	22	2891
2017	Unilingual English	22	28	22	15	12	1	1	50	27	3159
2017	Unilingual French	39	31	16	7	5	0	2	71	13	36
2017	Either English or French	24	29	20	14	11	1	2	54	25	1047

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	25	15	8	6	1	72	14	3085
2019	Unilingual English	39	26	16	8	9	1	66	17	3082
2019	Unilingual French	62	22	11	5	0	0	84	5	31
2019	Either English or French	42	22	17	9	8	1	65	18	974
2017	Bilingual	46	24	16	7	4	2	72	12	2912
2017	Unilingual English	40	27	15	9	7	1	68	16	3177
2017	Unilingual French	51	24	14	6	3	2	77	9	36
2017	Either English or French	38	28	17	8	7	2	67	16	1056

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	14	7	3	4	1	7	85	8	3081
2019	Unilingual English	61	15	8	4	5	1	5	82	10	3094
2019	Unilingual French	67	17	13	0	0	0	3	87	0	31
2019	Either English or French	61	14	6	5	7	2	5	81	12	980
2017	Bilingual	60	17	9	5	5	1	3	80	11	2903
2017	Unilingual English	57	18	9	7	6	1	2	77	13	3176
2017	Unilingual French	73	13	3	6	0	0	5	91	6	36
2017	Either English or French	56	18	10	7	7	1	2	76	14	1054

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	15	8	5	6	1	2	80	11	3094
2019	Unilingual English	57	17	9	6	8	1	2	76	14	3105
2019	Unilingual French	59	22	11	3	0	3	2	85	3	31
2019	Either English or French	59	15	10	5	8	1	2	77	13	983
2017	Bilingual	47	29	12	6	4	1	2	78	9	2907
2017	Unilingual English	43	33	13	6	4	0	1	77	10	3176
2017	Unilingual French	54	19	10	14	0	0	2	75	14	36
2017	Either English or French	45	31	12	6	4	1	1	78	10	1058

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	28	11	5	4	0	1	81	8	3083
2019	Unilingual English	44	31	14	5	5	0	1	76	10	3101
2019	Unilingual French	60	16	14	0	5	0	5	80	5	31
2019	Either English or French	51	26	13	4	5	0	1	78	9	984
2017	Bilingual	49	23	12	8	6	1	2	74	14	2909
2017	Unilingual English	44	24	13	9	9	0	1	69	18	3173
2017	Unilingual French	66	11	5	13	0	0	5	81	14	36
2017	Either English or French	42	24	13	10	9	1	1	67	19	1054

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	19	11	6	6	0	2	76	13	3080
2019	Unilingual English	46	22	14	8	9	0	1	69	18	3078
2019	Unilingual French	70	6	19	0	0	0	5	80	0	30
2019	Either English or French	50	22	12	7	8	0	1	72	15	980
2017	Bilingual	49	13	6	3	2	1	27	85	6	2903
2017	Unilingual English	47	11	5	2	1	0	32	86	6	3175
2017	Unilingual French	66	6	2	0	0	0	26	97	0	36
2017	Either English or French	52	10	3	2	1	1	31	91	4	1054

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	12	6	2	2	0	24	87	5	3065
2019	Unilingual English	52	10	6	2	2	0	27	86	5	3074
2019	Unilingual French	60	3	3	3	3	0	27	87	9	31
2019	Either English or French	63	6	4	1	1	0	24	92	2	974
2017	Bilingual	60	20	8	3	2	0	7	86	5	2891
2017	Unilingual English	51	25	10	4	2	1	6	82	7	3159
2017	Unilingual French	68	13	5	2	0	0	11	91	3	36
2017	Either English or French	50	24	12	5	3	0	6	78	9	1048

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	20	8	3	2	0	5	87	5	3085
2019	Unilingual English	55	24	11	4	3	0	4	82	7	3085
2019	Unilingual French	67	14	11	0	0	0	8	88	0	31
2019	Either English or French	57	20	10	4	4	0	5	81	8	979
2017	Bilingual	66	17	6	3	3	1	5	88	6	2910
2017	Unilingual English	61	20	7	3	4	1	4	85	8	3175
2017	Unilingual French	60	12	4	2	9	0	13	82	14	36
2017	Either English or French	60	21	7	3	4	1	4	84	8	1057

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	74	12	5	3	3	0	3	89	6	3097
2019	Unilingual English	69	16	6	3	4	0	2	87	7	3101
2019	Unilingual French	60	16	16	0	0	0	8	83	0	31
2019	Either English or French	65	15	7	4	5	1	4	84	9	984
2017	Bilingual	50	28	13	4	2	0	3	80	6	2907
2017	Unilingual English	44	32	13	5	3	0	3	79	8	3171
2017	Unilingual French	43	36	8	5	3	0	5	83	8	36
2017	Either English or French	45	32	12	4	3	0	3	80	8	1053

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	25	12	4	2	2	82	6	3084
2019	Unilingual English	47	31	13	4	3	2	80	7	3092
2019	Unilingual French	67	11	14	3	0	5	82	3	31
2019	Either English or French	51	27	12	4	3	2	80	7	980

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	31	36	14	5	0	0	45	19	3102
2019	Unilingual English	13	30	35	15	7	0	0	43	22	3113
2019	Unilingual French	27	39	27	7	0	0	0	66	7	31
2019	Either English or French	18	32	30	15	6	0	0	49	21	985
2017	Bilingual	8	27	39	18	8	0	0	35	26	2911
2017	Unilingual English	9	26	39	16	9	0	0	35	26	3184
2017	Unilingual French	16	39	24	11	7	0	3	57	18	36
2017	Either English or French	11	28	35	16	9	1	0	40	25	1057

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	20	38	21	11	0	32	30	3082
2019	Unilingual English	15	21	39	18	7	0	26	36	3088
2019	Unilingual French	0	18	35	32	15	0	47	18	31
2019	Either English or French	12	21	37	20	10	0	30	33	981
2017	Bilingual	9	23	38	19	10	0	29	32	2907
2017	Unilingual English	13	24	39	17	6	0	23	38	3173
2017	Unilingual French	10	7	45	24	11	3	36	18	36
2017	Either English or French	13	22	37	19	8	1	27	35	1054

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	42	18	9	6	1	0	67	15	3093
2019	Unilingual English	25	41	15	11	7	1	0	67	18	3096
2019	Unilingual French	23	25	23	11	3	15	0	56	17	31
2019	Either English or French	24	37	17	11	8	3	0	63	20	988
2017	Bilingual	19	42	19	9	7	3	0	63	17	2907
2017	Unilingual English	19	40	16	12	11	2	0	60	23	3178
2017	Unilingual French	12	72	11	2	3	0	0	84	5	36
2017	Either English or French	18	37	18	11	13	2	1	57	25	1058

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	33	19	17	12	1	51	29	3101
2019	Unilingual English	14	28	17	19	20	1	43	40	3112
2019	Unilingual French	10	32	42	16	0	0	42	16	31
2019	Either English or French	17	25	19	17	20	2	43	38	988
2017	Bilingual	9	31	21	21	16	2	41	38	2905
2017	Unilingual English	9	27	17	21	25	1	36	47	3178
2017	Unilingual French	8	35	41	11	3	2	44	14	36
2017	Either English or French	9	27	16	20	25	2	37	46	1057

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	3100
2019	Unilingual English	23	77	3114
2019	Unilingual French	6	94	31
2019	Either English or French	23	77	988
2017	Bilingual	19	81	2907
2017	Unilingual English	25	75	3177
2017	Either English or French	27	73	1055
2014	Bilingual	15	85	3719
2014	Unilingual English	20	80	4022
2014	Either English or French	23	77	1454

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	82	18	508
2019	Unilingual English	79	21	686
2017	Bilingual	76	24	557
2017	Unilingual English	78	22	788
2017	Either English or French	72	28	288
2014	Bilingual	73	27	561
2014	Unilingual English	79	21	803
2014	Either English or French	74	26	330

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	34	7	9	7	0	77	16	418
2019	Unilingual English	39	34	6	12	9	0	73	21	535
2017	Bilingual	42	37	6	9	4	1	80	14	421
2017	Unilingual English	41	33	7	11	7	1	74	19	613
2017	Either English or French	34	39	5	12	10	0	73	22	207
2014	Bilingual	45	35	8	6	4	0	81	10	412
2014	Unilingual English	37	35	6	12	9	0	72	22	633
2014	Either English or French	39	33	7	14	7	0	72	21	245

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	32	18	10	10	2	1	28	72	3098
2019	Unilingual English	25	35	20	8	8	3	0	26	74	3107
2019	Unilingual French	49	16	22	3	6	0	3	51	49	31
2019	Either English or French	25	31	18	10	13	3	1	26	74	987
2017	Bilingual	39	25	16	7	7	5	1	42	58	2911
2017	Unilingual English	35	28	17	6	6	7	1	38	62	3185
2017	Unilingual French	55	27	8	7	0	0	3	57	43	36
2017	Either English or French	33	27	16	8	7	8	1	36	64	1057

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	68	32	2169
2019	Unilingual English	65	35	2220
2019	Unilingual French	77	23	16
2019	Either English or French	71	29	707

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	46	54	2139
2019	Unilingual English	53	47	2180
2019	Unilingual French	46	54	15
2019	Either English or French	51	49	698

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	20	17	20	26	1	7	32	50	2138
2019	Unilingual English	10	22	17	19	25	1	6	34	48	2175
2019	Unilingual French	18	32	22	14	7	0	7	54	23	15
2019	Either English or French	12	20	17	17	26	2	7	35	47	697
2017	Bilingual	8	19	17	16	26	2	12	31	49	1589
2017	Unilingual English	11	23	18	15	22	2	8	38	42	1791
2017	Unilingual French	29	28	14	0	15	7	7	66	17	15
2017	Either English or French	8	23	22	15	22	2	9	35	41	607

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	6	14	17	17	28	2	15	25	54	2138
2019	Unilingual English	7	17	18	16	26	3	13	29	51	2176
2019	Unilingual French	7	18	14	14	25	0	22	32	50	15
2019	Either English or French	7	17	19	19	28	3	8	27	52	699
2017	Bilingual	4	13	18	14	28	3	21	21	55	1583
2017	Unilingual English	6	15	18	13	24	5	20	28	49	1789
2017	Unilingual French	0	38	15	0	8	7	32	62	14	15
2017	Either English or French	5	18	21	15	24	4	14	28	46	606

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	16	13	9	12	1	9	63	22	3066
2019	Unilingual English	48	16	11	8	10	1	6	69	19	3068
2019	Unilingual French	54	17	3	3	7	0	15	84	12	29
2019	Either English or French	49	12	13	6	10	2	7	68	18	977

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Border Services Agency by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment