2019 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 44 2 6 2 0 0 90 8 193
2019 First official language - French 54 32 6 4 4 0 0 86 8 119
2017 First official language - English 48 39 4 7 2 0 0 87 9 220
2017 First official language - French 55 37 3 4 2 0 0 91 6 126
2014 First official language - English 43 45 2 6 4 0 0 89 10 191
2014 First official language - French 59 33 3 2 2 0 0 93 4 123
2011 First official language - English 40 43 3 11 4 0 0 82 15 209
2011 First official language - French 49 38 3 8 2 0 0 87 10 115
2008 First official language - English 43 43 4 6 4 0 0 86 10 180
2008 First official language - French 53 38 2 7 0 0 0 91 7 100

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 10 2 1 2 1 0 96 2 193
2019 First official language - French 51 23 7 12 5 0 2 75 17 119
2017 First official language - English 83 14 2 1 0 0 0 97 1 220
2017 First official language - French 47 25 9 13 6 0 0 72 19 125
2014 First official language - English 81 15 3 0 1 0 1 96 1 190
2014 First official language - French 50 28 5 9 8 0 0 78 17 123
2011 First official language - English 81 15 2 1 0 0 0 96 1 209
2011 First official language - French 38 26 10 14 10 1 1 65 25 115
2008 First official language - English 83 13 2 1 1 0 1 97 1 179
2008 First official language - French 36 23 12 17 12 0 0 59 29 100

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 36 6 8 1 0 0 84 9 192
2019 First official language - French 58 27 6 4 5 0 0 85 9 119
2017 First official language - English 56 32 3 7 2 0 0 89 9 220
2017 First official language - French 57 35 3 4 1 0 0 92 5 126
2014 First official language - English 56 30 3 8 3 0 0 86 11 191
2014 First official language - French 65 18 9 8 0 0 0 83 8 123
2011 First official language - English 57 29 5 7 1 0 0 86 9 207
2011 First official language - French 58 30 2 6 3 0 1 89 9 115

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 37 11 9 2 0 0 78 10 192
2019 First official language - French 45 35 10 5 4 1 0 81 10 115
2017 First official language - English 50 35 5 8 3 0 0 85 11 220
2017 First official language - French 48 38 3 7 4 0 0 86 11 126
2014 First official language - English 45 34 8 9 4 0 0 79 13 191
2014 First official language - French 49 30 9 10 2 0 1 79 11 123
2011 First official language - English 35 39 11 12 3 0 0 74 15 209
2011 First official language - French 36 39 14 6 4 0 1 75 11 115
2008 First official language - English 22 41 16 17 5 0 1 63 22 180
2008 First official language - French 28 31 14 17 10 0 0 59 27 100

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 30 4 2 2 0 0 92 4 191
2019 First official language - French 61 33 2 0 3 0 1 95 3 118
2017 First official language - English 59 34 3 4 0 0 0 93 4 220
2017 First official language - French 64 30 6 0 0 0 0 94 0 126
2014 First official language - English 57 35 5 3 1 0 0 92 4 191
2014 First official language - French 63 31 4 2 0 0 0 93 2 123

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 27 4 7 4 0 0 85 11 192
2019 First official language - French 57 27 10 2 4 0 0 84 6 119
2017 First official language - English 63 26 3 6 2 0 0 89 8 220
2017 First official language - French 63 28 5 3 0 0 0 91 3 126
2014 First official language - English 59 25 7 6 2 2 0 85 8 191
2014 First official language - French 57 26 9 7 1 0 0 83 8 123
2011 First official language - English 50 33 5 7 4 1 0 84 11 209
2011 First official language - French 46 31 10 8 3 0 2 79 12 115

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 32 10 2 2 1 0 86 4 192
2019 First official language - French 54 33 7 3 3 1 0 87 6 119
2017 First official language - English 46 39 10 5 1 0 0 84 6 220
2017 First official language - French 47 33 15 6 1 0 0 79 6 126
2014 First official language - English 43 44 5 6 2 0 0 87 7 191
2014 First official language - French 40 42 11 5 2 0 0 82 7 123
2011 First official language - English 35 40 14 10 1 0 0 76 11 209
2011 First official language - French 42 35 10 6 7 0 0 77 13 115
2008 First official language - English 41 35 12 7 4 0 0 76 11 178
2008 First official language - French 44 35 12 6 3 0 0 79 9 100

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 34 7 12 6 1 1 75 18 193
2019 First official language - French 44 32 10 8 5 1 0 76 13 120
2017 First official language - English 42 37 7 8 5 0 0 80 13 220
2017 First official language - French 44 36 13 2 5 0 0 81 7 126
2014 First official language - English 36 36 9 13 5 1 0 73 18 191
2014 First official language - French 40 32 16 9 3 0 0 72 12 123
2011 First official language - English 31 38 14 9 7 0 0 70 16 209
2011 First official language - French 34 38 9 13 6 0 0 72 19 115

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 37 7 6 4 0 0 83 10 193
2019 First official language - French 38 40 11 5 5 1 0 79 10 120
2017 First official language - English 43 39 6 9 2 0 0 83 11 220
2017 First official language - French 44 36 9 9 2 0 0 80 11 126

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 23 9 3 2 0 0 87 4 192
2019 First official language - French 64 25 5 2 3 1 0 90 5 120
2017 First official language - English 60 31 5 3 2 0 0 91 4 220
2017 First official language - French 59 29 5 5 2 1 0 88 6 126
2014 First official language - English 56 31 4 6 3 0 0 87 9 191
2014 First official language - French 54 34 7 3 1 0 0 89 4 123
2011 First official language - English 46 42 7 5 0 0 0 88 5 209
2011 First official language - French 49 35 12 3 1 1 0 84 4 115
2008 First official language - English 53 36 4 4 2 0 0 89 7 179
2008 First official language - French 47 35 12 4 2 0 0 82 6 100

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 38 8 9 5 1 0 78 14 192
2019 First official language - French 45 32 10 10 3 0 0 77 13 120
2017 First official language - English 45 34 7 8 5 0 0 79 14 220
2017 First official language - French 45 33 11 7 3 0 0 78 11 126

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 29 4 1 2 0 0 94 3 192
2019 First official language - French 62 30 4 1 3 0 0 92 4 119
2017 First official language - English 64 26 6 3 0 0 0 91 4 220
2017 First official language - French 61 28 10 1 0 0 0 89 1 126
2014 First official language - English 68 27 3 2 1 0 0 95 2 191
2014 First official language - French 64 27 7 2 1 0 0 91 2 123
2011 First official language - English 58 32 5 2 2 0 0 90 4 209
2011 First official language - French 59 31 10 0 0 0 0 90 0 115

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 37 8 7 5 0 0 80 12 191
2019 First official language - French 44 32 12 8 4 0 0 76 13 120
2017 First official language - English 43 43 6 6 3 0 0 85 9 219
2017 First official language - French 42 33 17 6 1 0 1 76 7 126
2014 First official language - English 37 45 6 7 4 1 0 83 11 191
2014 First official language - French 42 39 9 7 2 0 1 82 9 123
2011 First official language - English 32 43 9 12 4 0 0 75 16 209
2011 First official language - French 36 40 10 10 3 1 1 77 13 115

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 39 7 6 3 0 0 84 9 191
2019 First official language - French 42 35 16 3 4 0 1 77 7 120
2017 First official language - English 49 32 8 7 5 0 0 81 11 220
2017 First official language - French 46 34 15 4 1 0 0 80 5 126
2014 First official language - English 46 35 8 7 3 0 0 81 10 191
2014 First official language - French 46 33 11 6 3 0 1 80 9 123

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 41 5 7 3 1 1 85 11 190
2019 First official language - French 44 38 10 5 3 0 0 82 9 115
2017 First official language - English 51 37 6 4 2 0 0 88 6 220
2017 First official language - French 47 35 12 5 1 0 1 83 6 126
2014 First official language - English 51 31 7 6 3 1 1 83 10 191
2014 First official language - French 50 38 8 4 0 0 0 88 4 122
2011 First official language - English 50 32 9 7 2 0 0 82 9 209
2011 First official language - French 42 44 10 4 0 0 0 86 4 115

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 42 6 2 2 0 0 90 4 192
2019 First official language - French 60 26 10 2 3 0 0 86 4 119
2017 First official language - English 56 34 6 3 1 0 0 90 5 220
2017 First official language - French 52 30 16 2 1 0 0 82 2 126
2014 First official language - English 50 35 8 5 2 0 0 84 7 191
2014 First official language - French 49 36 11 2 2 0 0 85 5 123
2011 First official language - English 45 36 11 6 1 0 0 81 7 209
2011 First official language - French 48 39 7 4 2 0 0 87 6 115
2008 First official language - English 49 36 5 9 2 0 0 84 11 180
2008 First official language - French 50 35 9 2 4 0 0 85 6 100

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 30 19 6 3 1 0 72 9 193
2019 First official language - French 48 29 15 4 2 2 0 79 6 120
2017 First official language - English 49 33 12 4 2 0 0 82 5 220
2017 First official language - French 44 42 8 3 2 0 2 87 5 126
2014 First official language - English 40 44 11 5 1 0 0 83 6 191
2014 First official language - French 45 36 11 4 2 0 1 82 7 123
2011 First official language - English 38 38 16 5 3 0 0 76 8 209
2011 First official language - French 31 40 17 8 3 0 1 72 11 115
2008 First official language - English 34 41 15 7 3 0 1 75 9 180
2008 First official language - French 34 42 15 5 4 0 0 76 9 100

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 21 35 25 11 1 1 37 28 193
2019 First official language - French 7 26 33 21 12 1 1 33 33 120
2017 First official language - English 10 13 32 23 18 0 5 43 24 219
2017 First official language - French 6 13 37 26 13 1 4 41 20 124
2014 First official language - English 8 15 36 22 16 1 2 39 24 189
2014 First official language - French 5 22 36 24 13 0 0 37 27 123
2011 First official language - English 5 23 35 23 10 1 2 34 29 209
2011 First official language - French 7 31 27 18 12 1 4 32 39 114
2008 First official language - English 10 28 36 16 7 1 2 24 39 180
2008 First official language - French 8 27 35 17 11 0 2 29 36 100

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 14 28 24 25 1 1 49 22 191
2019 First official language - French 5 21 25 20 25 2 2 46 27 118
2017 First official language - English 9 12 19 24 30 1 4 57 23 217
2017 First official language - French 4 10 29 26 26 2 3 55 14 123
2014 First official language - English 3 8 24 28 32 2 4 63 12 191
2014 First official language - French 2 7 24 31 30 3 2 64 10 123
2011 First official language - English 5 10 22 37 20 2 4 61 15 209
2011 First official language - French 7 17 30 23 19 1 3 45 25 115
2008 First official language - English 11 24 31 21 12 1 1 33 35 179
2008 First official language - French 11 25 35 11 15 1 2 27 37 100

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 17 32 23 19 2 1 42 25 192
2019 First official language - French 10 21 25 24 18 1 2 42 32 119
2017 First official language - English 9 13 26 26 22 1 4 50 23 218
2017 First official language - French 5 19 33 20 21 1 2 42 24 123
2014 First official language - English 9 11 30 26 21 0 2 48 21 191
2014 First official language - French 7 20 30 24 17 2 1 42 28 123
2011 First official language - English 11 19 31 23 13 0 3 37 31 209
2011 First official language - French 9 16 31 24 16 1 4 42 26 114
2008 First official language - English 13 17 35 23 9 1 2 33 31 178
2008 First official language - French 9 25 29 23 13 0 1 36 34 100

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 4 12 25 30 28 0 0 58 16 191
2019 First official language - French 3 19 25 31 21 1 1 53 22 120
2017 First official language - English 4 6 23 36 28 0 3 67 10 215
2017 First official language - French 3 6 30 38 18 0 3 59 10 123
2014 First official language - English 3 7 31 31 25 1 2 57 11 190
2014 First official language - French 2 10 33 35 20 0 0 55 12 122
2011 First official language - English 4 11 31 34 17 0 3 53 15 209
2011 First official language - French 4 16 26 33 18 1 2 52 21 114
2008 First official language - English 6 12 38 27 15 1 2 43 19 180
2008 First official language - French 6 11 36 29 16 0 1 46 17 99

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 23 26 20 12 1 0 33 42 192
2019 First official language - French 15 21 34 10 17 1 2 28 37 120
2017 First official language - English 8 13 29 21 25 1 3 48 22 218
2017 First official language - French 6 19 31 23 17 1 3 42 25 123
2014 First official language - English 8 12 34 21 18 3 4 42 21 191
2014 First official language - French 6 12 34 21 24 2 2 46 19 123
2011 First official language - English 10 17 33 22 13 1 4 37 28 209
2011 First official language - French 11 20 25 26 15 0 3 42 32 114
2008 First official language - English 9 20 34 20 15 1 2 36 30 179
2008 First official language - French 11 21 28 19 17 1 2 38 34 98

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 19 24 21 21 3 4 45 30 192
2019 First official language - French 8 20 28 19 20 2 3 41 30 120
2017 First official language - English 7 8 22 26 31 1 4 60 16 218
2017 First official language - French 2 11 32 26 22 3 4 52 14 123
2014 First official language - English 2 8 20 30 29 3 7 66 11 191
2014 First official language - French 2 5 15 36 34 6 3 77 7 123
2011 First official language - English 3 7 24 37 22 2 5 63 10 209
2011 First official language - French 9 11 23 28 22 3 3 53 21 115
2008 First official language - English 4 14 23 35 21 1 2 57 19 180
2008 First official language - French 6 13 37 25 16 0 3 42 20 100

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 16 31 28 16 1 2 45 24 192
2019 First official language - French 7 16 32 24 17 3 2 44 24 120
2017 First official language - English 9 12 24 26 23 2 4 52 22 218
2017 First official language - French 4 7 34 32 17 1 4 52 12 123
2014 First official language - English 10 16 29 26 16 2 2 43 27 189
2014 First official language - French 4 16 32 25 18 2 2 45 21 122

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 18 32 24 15 2 1 40 27 192
2019 First official language - French 4 16 40 24 14 0 2 39 20 120
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 90 6 1 1 2 1 0 97 2 193
2019 First official language - French 60 18 8 10 4 0 0 78 14 120
2017 First official language - English 82 13 2 1 0 0 1 96 1 220
2017 First official language - French 54 24 10 5 6 0 1 78 11 126
2014 First official language - English 83 10 3 3 0 1 1 95 3 191
2014 First official language - French 58 21 10 8 3 0 0 79 11 123
2011 First official language - English 78 14 3 2 1 0 1 94 3 207
2011 First official language - French 49 23 9 10 7 1 1 73 18 115
2008 First official language - English 80 12 4 0 0 0 4 95 0 180
2008 First official language - French 40 21 8 12 19 0 0 61 31 100

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 28 14 8 4 4 3 72 13 192
2019 First official language - French 40 28 15 10 2 3 2 72 12 120
2017 First official language - English 38 26 9 11 5 5 6 72 18 220
2017 First official language - French 32 27 18 8 3 6 6 66 13 126
2014 First official language - English 40 28 12 9 3 5 4 74 13 191
2014 First official language - French 37 34 13 7 1 2 7 78 8 123

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 23 10 7 5 1 0 79 12 193
2019 First official language - French 53 25 8 8 4 1 1 80 12 120
2017 First official language - English 57 25 7 8 4 0 0 81 12 220
2017 First official language - French 54 27 9 7 3 1 0 81 10 126
2014 First official language - English 51 27 10 7 4 1 0 78 12 191
2014 First official language - French 54 32 5 8 2 0 0 85 10 123

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 24 5 6 2 1 0 87 8 192
2019 First official language - French 60 28 4 6 3 0 0 87 8 120
2017 First official language - English 57 30 3 7 3 0 0 88 10 220
2017 First official language - French 59 30 6 4 0 0 0 90 4 126
2014 First official language - English 54 35 3 8 0 0 0 89 8 191
2014 First official language - French 60 32 5 2 1 0 0 93 2 123

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 34 9 3 2 1 0 85 5 193
2019 First official language - French 52 29 11 4 3 1 1 82 7 119
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 19 14 4 2 1 2 81 5 193
2019 First official language - French 60 25 11 2 1 1 1 86 3 119

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 33 8 7 5 1 0 80 12 193
2019 First official language - French 51 29 8 8 3 1 0 81 11 120
2017 First official language - English 52 33 6 6 3 0 0 85 9 220
2017 First official language - French 49 34 9 6 2 0 0 83 7 126
2014 First official language - English 57 24 7 8 2 1 1 82 11 191
2014 First official language - French 44 37 9 6 2 1 1 83 8 123
2011 First official language - English 42 33 8 12 3 0 0 76 16 209
2011 First official language - French 35 36 12 13 4 0 0 72 17 113
2008 First official language - English 34 38 10 12 6 1 1 72 17 180
2008 First official language - French 44 27 15 6 7 0 1 72 13 100

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 20 10 6 3 3 1 79 10 192
2019 First official language - French 59 23 8 3 4 0 2 84 8 118
2017 First official language - English 61 25 5 5 2 1 0 87 8 219
2017 First official language - French 53 32 7 4 1 2 2 87 5 125
2014 First official language - English 67 16 9 4 2 2 0 85 6 191
2014 First official language - French 49 33 9 4 1 4 1 86 5 123
2011 First official language - English 56 20 10 8 3 2 1 79 11 209
2011 First official language - French 42 33 9 11 3 3 1 77 14 113
2008 First official language - English 48 26 13 4 6 2 1 76 11 180
2008 First official language - French 40 33 11 8 8 0 0 73 16 100

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 29 9 7 2 1 1 81 10 192
2019 First official language - French 51 28 10 9 2 0 1 79 11 120
2017 First official language - English 54 32 5 6 4 0 0 86 10 220
2017 First official language - French 52 32 8 4 3 1 0 85 7 126
2014 First official language - English 57 25 8 6 3 1 0 83 9 191
2014 First official language - French 49 33 9 4 3 2 0 84 7 123
2011 First official language - English 50 26 8 11 4 0 0 77 15 209
2011 First official language - French 41 32 9 11 7 0 1 73 18 113
2008 First official language - English 33 40 7 11 7 1 1 75 18 180
2008 First official language - French 39 35 14 7 5 0 0 74 12 100

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 87 6 4 1 0 1 2 95 1 189
2019 First official language - French 78 8 5 2 6 0 0 87 8 119
2017 First official language - English 89 8 2 0 0 0 1 98 0 220
2017 First official language - French 74 15 4 2 6 0 0 88 8 126
2014 First official language - English 92 5 2 0 0 0 1 98 0 191
2014 First official language - French 76 17 2 1 3 0 1 94 4 123
2011 First official language - English 85 10 3 0 0 0 2 96 1 209
2011 First official language - French 67 13 5 4 9 1 0 81 13 113
2008 First official language - English 84 7 2 1 1 0 5 96 2 180
2008 First official language - French 53 14 9 11 12 0 1 68 23 100

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 17 7 5 2 2 3 85 8 193
2019 First official language - French 58 17 10 4 3 0 8 81 8 120
2017 First official language - English 64 19 7 2 2 2 4 88 4 220
2017 First official language - French 51 26 8 2 2 3 9 87 4 126
2014 First official language - English 61 16 7 4 4 4 5 85 8 191
2014 First official language - French 55 20 3 7 6 3 6 83 14 123
2011 First official language - English 42 24 11 7 9 3 3 71 17 209
2011 First official language - French 46 21 10 7 10 2 4 71 19 115

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 15 7 5 2 2 0 86 6 193
2019 First official language - French 73 14 10 2 2 0 0 87 3 120
2017 First official language - English 66 24 4 3 3 0 0 90 6 220
2017 First official language - French 59 28 8 3 1 0 1 88 4 126

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 24 5 5 3 0 1 86 8 193
2019 First official language - French 56 27 11 4 3 0 0 83 7 120
2017 First official language - English 64 21 6 5 4 0 0 85 9 220
2017 First official language - French 54 28 12 3 3 1 0 82 6 126
2014 First official language - English 65 23 7 3 3 1 0 88 5 190
2014 First official language - French 55 34 5 3 3 0 0 89 7 123

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 38 10 6 0 2 4 83 6 50
2019 First official language - French 38 55 3 3 0 0 0 93 3 29
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 29 15 11 4 5 0 69 15 192
2019 First official language - French 33 39 8 14 3 2 1 73 18 119
2017 First official language - English 32 32 11 15 10 1 0 64 25 220
2017 First official language - French 29 33 13 10 11 2 0 64 22 126
2014 First official language - English 36 32 10 12 5 6 0 72 17 191
2014 First official language - French 35 35 12 11 4 2 0 72 16 123
2011 First official language - English 33 33 15 7 9 3 0 69 16 208
2011 First official language - French 30 36 17 8 2 7 0 71 10 115

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 29 17 10 8 2 0 64 18 192
2019 First official language - French 28 40 13 11 7 1 0 69 18 119
2017 First official language - English 34 31 9 14 11 2 0 66 25 220
2017 First official language - French 31 33 15 10 8 3 0 66 19 126
2014 First official language - English 36 31 13 12 5 3 0 69 17 191
2014 First official language - French 37 33 15 11 5 0 0 70 15 123
2011 First official language - English 33 38 15 7 7 0 0 71 14 209
2011 First official language - French 31 36 17 10 3 3 0 69 13 115
2008 First official language - English 24 37 17 14 6 1 1 62 20 180
2008 First official language - French 17 36 23 11 7 4 1 56 19 99

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 32 16 18 6 4 0 59 25 192
2019 First official language - French 25 36 20 11 7 1 0 62 18 118
2017 First official language - English 31 29 12 14 11 3 0 62 26 220
2017 First official language - French 26 35 16 10 8 4 1 64 19 126
2014 First official language - English 30 31 13 15 4 6 0 65 21 190
2014 First official language - French 28 40 11 14 4 4 0 70 19 123
2011 First official language - English 25 44 13 10 5 3 0 72 15 208
2011 First official language - French 24 44 16 8 3 5 0 72 11 113
2008 First official language - English 17 42 17 14 7 4 0 61 21 180
2008 First official language - French 9 45 27 11 4 3 1 56 16 100

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 37 10 17 6 3 0 65 24 192
2019 First official language - French 29 33 18 14 5 1 0 62 19 119
2017 First official language - English 28 35 10 15 10 2 0 64 26 219
2017 First official language - French 30 36 20 8 5 2 0 67 13 126
2014 First official language - English 26 35 15 13 8 3 1 63 22 190
2014 First official language - French 22 45 16 10 5 2 1 69 15 122
2011 First official language - English 26 42 14 11 6 1 0 69 17 208
2011 First official language - French 21 49 11 14 4 2 0 71 18 114
2008 First official language - English 17 34 18 17 11 3 0 53 29 180
2008 First official language - French 15 37 21 18 8 0 1 53 26 100

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 25 11 2 2 4 2 85 4 193
2019 First official language - French 43 33 17 5 1 2 0 77 6 120
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 30 9 4 2 1 0 86 5 193
2019 First official language - French 57 37 3 2 0 2 0 96 2 120
2017 First official language - English 54 35 5 4 2 0 0 90 6 220
2017 First official language - French 53 38 5 3 1 0 0 91 4 125
2014 First official language - English 45 39 8 6 2 0 0 84 8 190
2014 First official language - French 52 37 5 2 3 1 0 89 6 123
2011 First official language - English 42 44 10 3 1 0 0 87 4 208
2011 First official language - French 42 47 8 3 0 0 0 89 3 115

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 39 15 19 5 1 1 61 24 193
2019 First official language - French 25 44 18 9 2 2 0 70 11 120

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 31 12 5 1 2 1 82 6 192
2019 First official language - French 60 27 7 4 1 1 1 88 5 120
2017 First official language - English 45 32 11 6 4 1 1 78 10 220
2017 First official language - French 46 31 12 6 3 2 0 78 10 125
2014 First official language - English 47 32 10 6 4 0 0 79 10 191
2014 First official language - French 51 31 7 7 2 2 0 83 10 123
2011 First official language - English 47 31 11 7 1 2 0 80 8 209
2011 First official language - French 35 32 14 8 5 3 3 71 14 115
2008 First official language - English 42 34 9 7 4 2 1 78 12 180
2008 First official language - French 41 34 7 12 4 1 1 77 16 100

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 33 10 4 1 1 0 84 5 193
2019 First official language - French 52 38 8 3 0 0 0 89 3 120

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 26 15 14 11 7 4 55 29 190
2019 First official language - French 23 24 19 19 8 3 4 50 29 119
2017 First official language - English 21 25 12 17 15 6 4 51 36 220
2017 First official language - French 20 18 15 15 19 9 3 44 39 124
2014 First official language - English 18 20 17 15 15 12 3 45 35 191
2014 First official language - French 21 17 11 20 16 7 7 45 43 123
2011 First official language - English 14 22 18 16 14 11 5 43 36 208
2011 First official language - French 7 19 19 10 19 11 14 35 40 115

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 29 16 16 10 3 0 57 27 191
2019 First official language - French 36 34 21 8 2 0 0 70 9 119
2017 First official language - English 40 35 9 10 6 0 0 75 17 220
2017 First official language - French 44 35 13 4 4 1 0 79 8 124
2014 First official language - English 38 30 13 13 5 1 0 69 19 191
2014 First official language - French 37 41 8 8 5 1 0 79 13 123
2011 First official language - English 29 38 14 11 7 1 0 68 18 209
2011 First official language - French 32 30 14 11 11 2 2 64 22 114
2008 First official language - English 19 39 13 16 9 3 1 60 26 180
2008 First official language - French 23 34 12 19 12 0 0 57 31 100

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 19 15 21 21 2 1 41 44 193
2019 First official language - French 19 25 25 19 9 0 3 45 29 118
2017 First official language - English 21 30 13 18 15 2 1 52 35 220
2017 First official language - French 20 30 15 15 13 2 4 54 31 126
2014 First official language - English 27 20 12 19 17 3 2 50 38 191
2014 First official language - French 19 24 18 20 15 2 2 45 37 123
2011 First official language - English 18 29 17 20 14 1 1 48 35 209
2011 First official language - French 19 18 16 23 20 2 3 39 45 115
2008 First official language - English 7 35 16 18 20 1 2 43 40 179
2008 First official language - French 6 24 21 21 26 1 1 31 48 100

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 20 7 3 1 2 4 89 4 192
2019 First official language - French 61 18 16 2 0 0 2 82 2 119

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 16 10 5 7 2 6 77 12 193
2019 First official language - French 79 2 3 0 0 1 16 97 0 120

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 22 18 6 1 2 2 74 8 193
2019 First official language - French 64 23 9 1 0 0 3 90 1 120

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 22 15 8 4 3 2 71 13 193
2019 First official language - French 64 19 8 4 1 0 3 86 5 118

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 16 11 9 10 2 3 69 20 192
2019 First official language - French 61 12 8 5 7 1 7 79 13 120

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 82 10 3 0 2 2 2 95 2 193
2019 First official language - French 66 15 8 3 3 1 4 85 6 120

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 8 2 1 2 5 3 95 2 191
2019 First official language - French 88 4 2 2 1 2 2 96 3 120

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 89 3 2 0 0 2 5 98 0 192
2019 First official language - French 83 5 1 1 0 1 9 98 1 119

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 39 16 7 2 2 0 74 10 189
2019 First official language - French 35 36 20 7 1 2 0 72 8 120
2017 First official language - English 32 46 10 8 1 2 1 80 10 220
2017 First official language - French 36 34 22 4 1 2 1 73 5 125

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 32 13 6 1 0 0 80 7 190
2019 First official language - French 53 31 13 3 0 0 0 84 3 119
2017 First official language - English 52 36 7 1 2 0 0 89 4 220
2017 First official language - French 54 31 10 2 0 1 1 87 2 126
2014 First official language - English 53 34 7 3 1 2 0 88 4 191
2014 First official language - French 63 33 2 1 0 2 0 97 1 123
2011 First official language - English 46 38 10 4 1 0 0 85 6 208
2011 First official language - French 43 38 13 3 2 2 0 82 4 114

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 29 9 2 2 3 1 88 3 189
2019 First official language - French 63 25 8 3 0 1 0 89 3 119
2017 First official language - English 52 32 9 2 2 1 0 86 5 219
2017 First official language - French 55 34 6 2 1 1 0 90 3 125
2014 First official language - English 55 30 7 3 1 4 0 88 4 191
2014 First official language - French 63 29 4 1 1 2 0 94 2 123

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 27 5 3 2 0 0 91 4 191
2019 First official language - French 67 29 3 1 0 0 0 96 1 120
2017 First official language - English 63 26 7 1 2 0 0 89 4 220
2017 First official language - French 60 31 6 2 1 0 0 91 3 126
2014 First official language - English 62 32 4 2 2 0 0 93 3 190
2014 First official language - French 69 25 3 1 0 1 1 96 1 123
2011 First official language - English 56 30 8 4 2 0 0 86 6 208
2011 First official language - French 55 36 5 3 1 0 0 91 4 114
2008 First official language - English 50 37 5 6 2 0 0 87 8 179
2008 First official language - French 49 30 11 6 4 0 0 79 10 100

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 28 13 5 1 0 0 82 6 190
2019 First official language - French 51 33 10 3 1 3 0 86 3 119
2017 First official language - English 54 26 10 5 4 0 0 80 9 220
2017 First official language - French 52 31 12 3 1 1 0 84 4 126
2014 First official language - English 48 30 12 6 3 0 0 78 9 191
2014 First official language - French 50 28 13 5 2 1 0 79 7 123
2011 First official language - English 41 33 12 10 4 1 0 74 14 209
2011 First official language - French 40 27 17 11 5 0 0 67 17 115

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 35 12 4 2 0 0 83 6 189
2019 First official language - French 50 34 12 3 0 2 0 86 3 120
2017 First official language - English 53 29 12 3 4 0 0 82 6 220
2017 First official language - French 55 28 12 5 1 0 0 82 6 126
2014 First official language - English 48 34 7 9 2 0 1 82 11 191
2014 First official language - French 52 28 11 6 2 0 1 81 7 123
2011 First official language - English 40 36 11 9 4 0 0 77 12 209
2011 First official language - French 41 32 13 11 3 0 0 73 14 115
2008 First official language - English 40 38 7 9 6 0 0 78 14 180
2008 First official language - French 33 39 16 6 5 0 0 73 11 99

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 23 15 11 5 2 0 67 17 190
2019 First official language - French 47 28 13 6 4 3 0 76 10 120
2017 First official language - English 46 23 13 8 6 2 1 72 15 220
2017 First official language - French 47 24 18 6 3 2 0 72 10 125
2014 First official language - English 39 25 15 11 6 4 0 67 18 191
2014 First official language - French 44 20 11 15 7 2 1 66 23 123
2011 First official language - English 36 24 15 13 8 3 1 63 22 209
2011 First official language - French 29 33 15 10 10 3 0 63 21 115
2008 First official language - English 33 27 11 15 9 4 1 63 25 180
2008 First official language - French 34 20 20 15 9 2 0 55 24 100
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 31 31 38 192
2019 First official language - French 27 38 36 120
2017 First official language - English 25 35 39 220
2017 First official language - French 25 43 32 126
2014 First official language - English 28 41 31 191
2014 First official language - French 26 34 40 123
2011 First official language - English 27 36 37 209
2011 First official language - French 35 33 32 115

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 8 23 37 8 18 5 61
2019 First official language - French 13 20 55 0 6 7 31
2017 First official language - English 7 20 35 14 13 11 55
2017 First official language - French 16 29 43 3 3 6 31
2014 First official language - English 7 17 51 23 9999 2 53
2014 First official language - French 13 25 47 16 9999 0 32
2011 First official language - English 13 16 45 7 9999 20 56
2011 First official language - French 10 13 63 0 9999 15 40
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 27 9 4 2 2 27 78 9 190
2019 First official language - French 33 37 3 3 3 1 21 88 7 120

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 19 8 1 1 5 26 85 3 191
2019 First official language - French 52 16 5 0 0 6 22 93 0 120
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 191
2019 First official language - French 13 87 120

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 71 29 17
2019 First official language - French 50 50 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 17
2019 First official language - French 57 43 14

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 17
2019 First official language - French 0 100 14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 17
2019 First official language - French 0 100 14

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 17
2019 First official language - French 43 57 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 17
2019 First official language - French 50 50 14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 14

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 14

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 14

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 17
2019 First official language - French 57 43 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 191
2019 First official language - French 12 88 120

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 19 17 10 7 17 4 58 21 192
2019 First official language - French 24 23 20 3 4 22 4 64 9 120
2017 First official language - English 19 18 16 6 6 24 10 56 19 220
2017 First official language - French 19 18 19 3 6 27 8 57 13 126
2014 First official language - English 24 13 15 6 6 27 9 57 20 191
2014 First official language - French 31 14 11 6 3 28 7 70 14 123

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 30 11 8 3 1 1 78 11 192
2019 First official language - French 49 40 6 2 2 2 0 91 3 119
2017 First official language - English 39 25 15 5 6 8 2 71 13 220
2017 First official language - French 34 35 15 6 2 8 0 75 9 126
2014 First official language - English 37 28 15 6 2 11 1 74 9 191
2014 First official language - French 45 28 7 4 3 11 2 83 8 123
2011 First official language - English 39 30 17 3 1 8 0 76 5 208
2011 First official language - French 30 35 19 2 4 11 0 73 6 114
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 192
2019 First official language - French 4 96 120

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 193
2019 First official language - French 6 94 120

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 13 18 4 3 24 7 63 10 193
2019 First official language - French 29 18 17 3 3 27 5 68 7 120
2017 First official language - English 20 15 18 2 3 32 11 61 8 220
2017 First official language - French 24 18 13 0 3 33 9 72 5 126
2014 First official language - English 21 10 13 2 2 42 9 66 7 191
2014 First official language - French 28 19 7 0 2 37 7 84 3 123

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 28 14 3 1 4 1 82 4 193
2019 First official language - French 52 31 10 2 1 3 1 87 3 120
2017 First official language - English 41 30 13 2 3 9 3 80 6 220
2017 First official language - French 44 32 11 3 2 6 2 82 6 126
2014 First official language - English 42 27 12 2 1 16 1 83 3 191
2014 First official language - French 44 31 7 1 2 13 2 88 3 123
2011 First official language - English 43 32 13 2 1 10 0 82 3 209
2011 First official language - French 42 31 14 2 1 11 0 81 3 113
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 25 14 5 3 0 1 78 9 191
2019 First official language - French 67 20 7 5 2 0 0 87 7 120
2017 First official language - English 42 29 14 7 6 0 2 73 13 219
2017 First official language - French 53 25 8 7 2 1 4 82 9 126

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 33 19 13 13 1 0 55 26 192
2019 First official language - French 27 32 15 17 8 1 0 60 25 120
2017 First official language - English 25 36 23 10 5 0 1 63 14 220
2017 First official language - French 21 29 32 10 5 1 2 51 16 125

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 34 13 10 6 1 0 71 16 191
2019 First official language - French 33 32 15 13 4 1 1 67 18 119
2017 First official language - English 42 34 13 6 3 0 2 77 10 220
2017 First official language - French 31 28 28 5 2 1 4 63 8 124

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 23 25 17 22 0 0 36 39 191
2019 First official language - French 21 22 26 16 13 1 1 44 30 120
2017 First official language - English 29 33 19 8 8 1 2 64 17 220
2017 First official language - French 24 34 26 12 2 1 2 59 15 126

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 22 6 7 4 1 2 82 11 191
2019 First official language - French 54 25 8 3 3 2 5 84 6 118
2017 First official language - English 63 23 7 3 1 0 3 88 5 220
2017 First official language - French 57 21 7 2 1 1 11 89 3 124

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 32 14 9 5 0 0 73 13 190
2019 First official language - French 44 28 19 6 2 0 1 73 8 120
2017 First official language - English 45 29 16 5 5 0 0 74 10 219
2017 First official language - French 44 31 15 6 2 0 2 76 9 126

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 31 19 5 6 0 1 69 11 192
2019 First official language - French 43 34 17 3 1 1 1 79 4 120
2017 First official language - English 36 31 20 7 4 0 3 69 11 219
2017 First official language - French 38 36 15 7 2 0 2 75 9 126

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 33 17 13 6 0 1 64 18 192
2019 First official language - French 30 39 17 9 4 0 0 70 13 119
2017 First official language - English 35 33 13 9 7 0 2 70 17 218
2017 First official language - French 33 31 21 11 2 0 2 65 13 125

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 26 20 10 3 0 1 67 13 191
2019 First official language - French 44 27 17 9 3 1 0 71 12 120
2017 First official language - English 41 30 10 9 7 0 2 73 16 219
2017 First official language - French 46 25 18 6 2 0 2 73 9 126

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 28 11 8 6 0 0 75 14 192
2019 First official language - French 55 19 17 6 1 1 2 76 7 120

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 30 16 6 2 1 0 76 8 191
2019 First official language - French 50 25 10 9 3 1 1 77 13 119
2017 First official language - English 45 31 12 5 4 0 3 79 8 218
2017 First official language - French 42 33 14 7 2 0 2 77 9 125

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 18 10 4 2 0 0 84 6 192
2019 First official language - French 74 15 7 3 0 0 2 91 3 120
2017 First official language - English 68 20 8 2 2 0 1 89 4 220
2017 First official language - French 73 13 7 2 0 0 5 91 2 126

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 7 3 1 0 0 4 97 1 192
2019 First official language - French 79 10 3 2 0 0 6 95 2 118
2017 First official language - English 76 11 6 3 3 0 1 88 5 220
2017 First official language - French 77 11 5 2 1 2 3 92 3 125

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 77 11 6 2 3 0 1 89 5 188
2019 First official language - French 77 13 3 3 3 1 1 92 5 120
2017 First official language - English 60 24 10 2 3 0 1 85 5 220
2017 First official language - French 48 38 8 3 0 0 2 88 3 126

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 22 7 2 0 1 0 91 2 187
2019 First official language - French 61 23 8 3 3 1 1 85 6 119
2017 First official language - English 63 17 9 6 4 0 1 81 11 220
2017 First official language - French 62 18 11 5 3 0 2 81 8 126

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 19 7 4 1 0 0 88 5 187
2019 First official language - French 68 18 5 5 3 0 0 87 8 120
2017 First official language - English 57 17 1 2 0 0 22 95 3 220
2017 First official language - French 51 12 6 3 2 0 26 86 6 126

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 13 1 2 1 0 20 95 3 187
2019 First official language - French 63 8 5 2 2 0 20 90 4 120
2017 First official language - English 81 10 4 1 0 0 4 94 1 219
2017 First official language - French 77 11 2 2 2 0 7 94 3 126

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 14 6 0 0 0 4 94 0 188
2019 First official language - French 76 8 4 0 1 0 10 94 1 119
2017 First official language - English 70 19 4 4 2 0 1 90 6 220
2017 First official language - French 71 15 6 1 2 0 6 91 3 126

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 13 5 2 2 0 1 92 3 188
2019 First official language - French 81 10 3 1 2 0 3 94 3 120
2017 First official language - English 50 31 14 4 1 0 0 81 5 220
2017 First official language - French 51 25 14 5 2 0 3 78 7 126

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 22 10 2 2 0 1 87 3 188
2019 First official language - French 62 25 8 2 2 0 1 88 3 120

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 38 30 9 3 1 0 57 13 192
2019 First official language - French 19 37 31 11 3 0 0 56 13 120
2017 First official language - English 15 44 33 5 2 0 1 60 7 220
2017 First official language - French 14 40 37 7 2 0 0 55 9 126

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 16 38 29 11 1 1 41 21 193
2019 First official language - French 5 13 41 26 14 0 0 40 19 119
2017 First official language - English 3 12 39 30 14 0 1 45 16 220
2017 First official language - French 3 13 39 28 17 0 0 45 16 126

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 37 6 3 1 0 0 91 3 190
2019 First official language - French 64 30 6 0 0 0 0 94 0 119
2017 First official language - English 27 48 11 9 4 1 0 76 12 220
2017 First official language - French 24 53 18 5 1 0 0 77 6 126

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 42 10 9 3 1 0 78 12 192
2019 First official language - French 45 34 13 7 1 0 0 79 8 120
2017 First official language - English 27 43 15 9 4 2 0 72 13 220
2017 First official language - French 24 51 15 8 2 1 0 75 10 126
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 192
2019 First official language - French 12 88 120
2017 First official language - English 14 86 220
2017 First official language - French 14 86 125
2014 First official language - English 10 90 191
2014 First official language - French 12 88 123

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 90 10 31
2019 First official language - French 93 7 14
2017 First official language - English 90 10 29
2017 First official language - French 83 17 18
2014 First official language - English 75 25 20
2014 First official language - French 67 33 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 70 22 0 7 0 0 0 93 7 27
2019 First official language - French 92 8 0 0 0 0 0 100 0 13
2017 First official language - English 52 33 4 7 0 0 4 88 8 26
2017 First official language - French 60 40 0 0 0 0 0 100 0 15
2014 First official language - English 67 27 7 0 0 0 0 93 0 15
2014 First official language - French 70 10 10 10 0 0 0 80 10 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 30 5 3 2 5 1 59 41 190
2019 First official language - French 62 23 8 6 1 0 0 62 38 120
2017 First official language - English 51 24 10 5 4 5 1 54 46 220
2017 First official language - French 65 21 6 4 3 1 0 65 35 126

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 73
2019 First official language - French 35 65 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 85 15 69
2019 First official language - French 73 27 44

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 17 4 6 10 1 9 77 18 69
2019 First official language - French 55 9 16 7 0 2 11 74 8 44
2017 First official language - English 43 30 9 6 2 0 8 80 9 95
2017 First official language - French 51 16 0 10 7 0 16 80 20 43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 9 18 6 10 3 31 50 24 69
2019 First official language - French 21 9 11 13 9 2 34 47 35 44
2017 First official language - English 11 8 13 4 17 4 43 36 40 95
2017 First official language - French 7 7 2 5 15 9 56 39 55 43

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 18 6 5 3 1 10 83 10 188
2019 First official language - French 50 18 13 8 7 1 5 71 15 119
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