2019 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 35 0 6 0 0 0 94 6 31
2017 EC 16 62 4 18 0 0 0 78 18 24
2014 EC 32 60 0 8 0 0 0 92 8 25
2011 EC 43 48 0 10 0 0 0 90 10 21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 84 10 3 0 0 0 3 97 0 31
2017 EC 88 8 4 0 0 0 0 96 0 24
2014 EC 84 4 8 4 0 0 0 88 4 25
2011 EC 86 10 0 5 0 0 0 95 5 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 68 19 3 6 0 3 0 90 7 31
2017 EC 67 25 4 4 0 0 0 92 4 24
2014 EC 48 20 4 24 4 0 0 68 28 25
2011 EC 48 33 5 10 5 0 0 81 14 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 48 13 3 0 3 0 83 3 31
2018 EC 39 35 16 10 0 0 0 74 10 31
2018 EC-05 40 40 10 10 0 0 0 80 10 10
2017 EC 33 37 8 22 0 0 0 70 22 24
2014 EC 12 52 4 28 4 0 0 64 32 25
2011 EC 38 43 5 14 0 0 0 81 14 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 71 19 6 3 0 0 0 90 3 31
2017 EC 53 33 4 10 0 0 0 86 10 24
2014 EC 48 28 12 12 0 0 0 76 12 25

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 48 3 3 0 0 0 94 3 31
2018 EC 48 29 13 10 0 0 0 77 10 31
2018 EC-05 50 30 10 10 0 0 0 80 10 10
2017 EC 53 29 4 14 0 0 0 82 14 24
2014 EC 36 28 12 20 4 0 0 64 24 25
2011 EC 33 43 5 14 5 0 0 76 19 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 45 3 6 6 0 0 84 13 31
2018 EC 50 33 13 0 3 0 0 83 3 30
2018 EC-05 50 30 20 0 0 0 0 80 0 10
2017 EC 12 49 12 22 4 0 0 61 26 24
2014 EC 28 56 8 4 4 0 0 84 8 25
2011 EC 30 50 10 5 5 0 0 80 10 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 45 10 3 3 0 0 84 6 31
2018 EC 35 42 13 10 0 0 0 77 10 31
2018 EC-05 40 50 10 0 0 0 0 90 0 10
2017 EC 29 41 8 8 14 0 0 70 22 24
2014 EC 16 48 12 16 8 0 0 64 24 25
2011 EC 14 57 5 19 5 0 0 71 24 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 19 52 13 13 3 0 0 71 16 31
2018 EC 23 48 16 10 3 0 0 71 13 31
2018 EC-05 0 70 10 10 10 0 0 70 20 10
2017 EC 25 29 20 22 4 0 0 53 26 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 29 10 6 3 0 0 81 10 31
2018 EC 53 37 10 0 0 0 0 90 0 30
2017 EC 45 34 4 12 4 0 0 79 16 24
2014 EC 32 60 4 4 0 0 0 92 4 25
2011 EC 48 29 10 14 0 0 0 76 14 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 35 10 10 3 3 0 77 13 31
2018 EC 43 37 7 10 3 0 0 80 13 30
2017 EC 20 45 4 16 14 0 0 66 30 24

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 35 16 6 3 0 0 74 10 31
2018 EC 45 48 7 0 0 0 0 93 0 29
2017 EC 33 49 14 4 0 0 0 82 4 24
2014 EC 48 44 4 4 0 0 0 92 4 25
2011 EC 38 52 5 5 0 0 0 90 5 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 35 10 6 3 3 0 80 10 31
2018 EC 40 47 10 0 3 0 0 87 3 30
2017 EC 24 45 12 10 8 0 0 70 18 24
2014 EC 32 44 12 12 0 0 0 76 12 25
2011 EC 29 57 10 5 0 0 0 86 5 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 29 13 6 3 0 0 77 10 31
2018 EC 37 37 23 3 0 0 0 73 3 30
2017 EC 37 33 12 14 4 0 0 70 18 24
2014 EC 36 36 4 20 4 0 0 72 24 25

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 35 39 10 13 0 0 3 77 13 31
2018 EC 30 43 23 3 0 0 0 73 3 30
2017 EC 29 25 22 16 4 0 4 56 21 24
2014 EC 24 40 16 8 4 0 8 69 13 25
2011 EC 29 57 10 5 0 0 0 86 5 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 35 42 16 3 3 0 0 77 6 31
2018 EC 47 40 10 0 3 0 0 87 3 30
2017 EC 24 37 22 12 4 0 0 61 16 24
2014 EC 24 52 12 8 4 0 0 76 12 25
2011 EC 38 48 5 5 5 0 0 86 10 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 35 35 3 3 0 0 58 6 31
2018 EC 35 45 16 0 3 0 0 81 3 31
2018 EC-05 20 50 30 0 0 0 0 70 0 10
2017 EC 30 49 12 8 0 0 0 80 8 24
2014 EC 16 52 20 8 4 0 0 68 12 25
2011 EC 24 33 29 10 5 0 0 57 14 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 10 29 35 13 13 0 0 26 39 31
2018 EC 0 19 52 23 3 0 3 27 20 31
2018 EC-05 0 20 50 30 0 0 0 30 20 10
2017 EC 12 29 42 8 8 0 0 16 41 24
2014 EC 4 20 56 12 8 0 0 20 24 25
2011 EC 5 24 43 24 5 0 0 29 29 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 10 3 35 26 26 0 0 52 13 31
2018 EC 3 26 45 13 10 0 3 23 30 31
2018 EC-05 10 30 50 0 10 0 0 10 40 10
2017 EC 29 8 22 33 8 0 0 41 37 24
2014 EC 12 24 44 12 8 0 0 20 36 25
2011 EC 10 0 33 38 19 0 0 57 10 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 19 39 26 6 3 0 33 27 31
2018 EC 10 29 32 10 16 0 3 27 40 31
2018 EC-05 10 30 50 10 0 0 0 10 40 10
2017 EC 25 22 37 8 8 0 0 16 47 24
2014 EC 28 40 16 16 0 0 0 16 68 25
2011 EC 14 14 33 24 14 0 0 38 29 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 10 21 38 17 14 0 0 31 31 29
2018 EC 0 23 42 29 3 0 3 33 23 31
2018 EC-05 0 30 40 30 0 0 0 30 30 10
2017 EC 4 29 34 29 4 0 0 33 33 24
2014 EC 16 24 44 16 0 0 0 16 40 25
2011 EC 19 38 24 5 14 0 0 19 57 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 10 20 20 20 27 3 0 48 31 30
2018 EC 10 16 32 23 16 0 3 40 27 31
2018 EC-05 10 30 20 30 10 0 0 40 40 10
2017 EC 4 22 41 29 4 0 0 33 26 24
2014 EC 20 16 36 24 0 4 0 25 37 25
2011 EC 19 24 33 5 19 0 0 24 43 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 13 26 26 23 3 3 52 21 31
2018 EC 6 19 32 26 13 0 3 40 27 31
2018 EC-05 20 0 50 20 10 0 0 30 20 10
2017 EC 20 4 34 25 8 4 4 36 27 24
2014 EC 8 24 28 32 4 0 4 37 33 25
2011 EC 10 5 10 52 24 0 0 76 14 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 10 23 27 20 17 3 0 38 34 30
2018 EC 6 16 48 19 6 0 3 27 23 31
2018 EC-05 10 10 60 20 0 0 0 20 20 10
2017 EC 16 22 41 16 4 0 0 20 38 24
2014 EC 24 28 24 16 4 4 0 21 54 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 3 32 16 29 19 0 0 48 35 31
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 84 6 3 3 0 0 3 93 3 31
2017 EC 82 8 10 0 0 0 0 90 0 24
2014 EC 76 16 8 0 0 0 0 92 0 25
2011 EC 86 10 0 5 0 0 0 95 5 21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 26 13 3 0 3 6 82 4 31
2018 EC 32 26 16 3 6 6 10 69 12 31
2018 EC-05 40 30 20 0 0 0 10 78 0 10
2017 EC 33 25 0 21 14 4 4 63 37 24
2014 EC 32 20 24 12 0 4 8 59 14 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 55 29 3 10 0 3 0 87 10 31
2018 EC 45 23 13 13 3 3 0 70 17 31
2018 EC-05 30 40 20 10 0 0 0 70 10 10
2017 EC 41 33 4 12 10 0 0 74 22 24
2014 EC 48 28 12 8 4 0 0 76 12 25

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 74 19 3 3 0 0 0 94 3 31
2018 EC 58 23 16 3 0 0 0 81 3 31
2018 EC-05 50 30 20 0 0 0 0 80 0 10
2017 EC 53 29 4 14 0 0 0 82 14 24
2014 EC 40 40 16 0 4 0 0 80 4 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 71 13 6 10 0 0 0 84 10 31
2018 EC 61 32 6 0 0 0 0 94 0 31
2018 EC-05 70 30 0 0 0 0 0 100 0 10
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 77 10 10 0 0 0 3 90 0 31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 43 30 17 7 3 0 0 73 10 30
2018 EC 39 35 13 6 3 0 3 77 10 31
2018 EC-05 50 30 10 10 0 0 0 80 10 10
2017 EC 24 45 8 18 4 0 0 70 22 24
2014 EC 28 48 8 8 8 0 0 76 16 25
2011 EC 48 33 5 14 0 0 0 81 14 21

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 65 23 3 0 3 6 0 93 3 31
2018 EC 45 32 16 3 0 3 0 80 3 31
2018 EC-05 40 40 10 10 0 0 0 80 10 10
2017 EC 61 21 0 14 4 0 0 82 18 24
2014 EC 48 24 16 4 8 0 0 72 12 25
2011 EC 48 52 0 0 0 0 0 100 0 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 39 10 3 0 3 0 87 3 31
2018 EC 42 23 13 13 6 3 0 67 20 31
2018 EC-05 30 40 0 20 10 0 0 70 30 10
2017 EC 49 16 12 18 4 0 0 66 22 24
2014 EC 36 24 12 8 20 0 0 60 28 25
2011 EC 55 25 10 10 0 0 0 80 10 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 90 3 0 3 0 0 3 97 3 31
2017 EC 82 8 0 6 4 0 0 90 10 24
2014 EC 80 12 4 0 0 0 4 96 0 25
2011 EC 86 10 0 5 0 0 0 95 5 21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 35 3 0 0 3 0 97 0 31
2017 EC 37 33 4 12 6 8 0 76 20 24
2014 EC 28 36 8 8 12 0 8 70 22 25
2011 EC 38 14 19 10 10 10 0 58 21 21

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 71 13 6 0 0 6 3 93 0 31
2018 EC 47 40 13 0 0 0 0 87 0 30
2018 EC-05 50 40 10 0 0 0 0 90 0 10
2017 EC 53 21 18 0 8 0 0 74 8 24

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 65 23 3 6 0 3 0 90 7 31
2018 EC 39 32 19 3 3 3 0 73 7 31
2018 EC-05 30 40 10 10 10 0 0 70 20 10
2017 EC 33 29 14 16 8 0 0 61 25 24
2014 EC 48 40 4 0 8 0 0 88 8 25

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 25 58 0 0 0 8 8 100 0 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 42 13 0 3 3 0 83 3 31
2018 EC 52 32 13 0 0 3 0 87 0 31
2018 EC-05 60 30 10 0 0 0 0 90 0 10
2017 EC 41 29 14 8 4 4 0 73 13 24
2014 EC 20 36 20 20 0 4 0 58 21 25
2011 EC 20 30 25 5 5 15 0 59 12 20

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 40 13 10 0 3 0 76 10 30
2018 EC 39 42 13 3 0 3 0 83 3 31
2018 EC-05 40 40 10 10 0 0 0 80 10 10
2017 EC 45 26 12 8 4 4 0 74 13 24
2014 EC 16 40 16 20 0 8 0 61 22 25
2011 EC 14 48 14 10 14 0 0 62 24 21

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 26 45 13 13 0 3 0 73 13 31
2018 EC 35 26 16 16 3 3 0 63 20 31
2018 EC-05 20 40 10 20 10 0 0 60 30 10
2017 EC 20 51 0 16 12 0 0 71 29 24
2014 EC 4 32 12 44 4 4 0 38 50 25
2011 EC 10 19 29 29 14 0 0 29 43 21

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 19 35 13 26 3 3 0 57 30 31
2018 EC 29 32 16 16 3 3 0 63 20 31
2018 EC-05 20 40 10 20 10 0 0 60 30 10
2017 EC 16 49 18 8 8 0 0 66 16 24
2014 EC 4 48 0 36 8 4 0 54 46 25
2011 EC 14 33 10 33 10 0 0 48 43 21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 19 23 16 6 10 3 48 26 31
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 50 43 7 0 0 0 0 93 0 30
2018 EC 32 39 16 10 0 3 0 73 10 31
2018 EC-05 30 40 20 10 0 0 0 70 10 10
2017 EC 41 42 8 4 4 0 0 84 8 24
2014 EC 24 48 16 12 0 0 0 72 12 25
2011 EC 14 48 0 33 5 0 0 62 38 21

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 42 16 13 0 6 0 69 14 31

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 39 6 6 0 3 3 86 7 31
2018 EC 39 35 13 10 0 3 0 77 10 31
2018 EC-05 50 30 10 10 0 0 0 80 10 10
2017 EC 41 29 14 8 8 0 0 70 16 24
2014 EC 32 24 12 24 0 8 0 61 26 25
2011 EC 38 33 14 14 0 0 0 71 14 21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 35 6 6 0 0 0 87 6 31
2018 EC 48 39 10 0 0 3 0 90 0 31
2018 EC-05 60 30 10 0 0 0 0 90 0 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 32 16 16 3 10 0 61 21 31
2018 EC 23 29 13 16 6 3 10 59 26 31
2018 EC-05 20 40 0 30 0 0 10 67 33 10
2017 EC 4 16 37 18 16 4 4 22 37 24
2014 EC 4 24 20 28 8 16 0 33 43 25
2011 EC 14 14 29 10 5 29 0 40 20 21

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 55 3 0 10 10 0 86 11 31
2018 EC 29 35 13 13 6 3 0 67 20 31
2018 EC-05 20 50 0 20 10 0 0 70 30 10
2017 EC 12 25 16 29 18 0 0 37 47 24
2014 EC 0 36 12 36 16 0 0 36 52 25
2011 EC 16 47 5 26 5 0 0 63 32 19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 23 16 13 10 6 0 59 24 31
2018 EC 19 35 16 13 13 0 3 57 27 31
2018 EC-05 20 40 10 20 10 0 0 60 30 10
2017 EC 16 21 8 24 30 0 0 37 55 24
2014 EC 4 4 16 32 40 0 4 8 75 25
2011 EC 14 19 14 19 19 10 5 39 44 21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 13 26 6 3 3 3 62 10 31

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 55 19 6 13 6 0 0 74 19 31

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 50 27 13 3 0 3 3 82 4 30

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 29 13 10 3 3 0 73 13 31

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 6 13 10 10 3 0 67 20 31

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 90 7 0 0 0 0 3 100 0 29

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 84 6 0 0 6 3 0 93 7 31

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 84 6 3 0 0 3 3 97 0 31

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 48 10 0 3 6 0 86 3 31
2018 EC 32 35 23 3 3 3 0 70 7 31
2018 EC-05 40 40 20 0 0 0 0 80 0 10
2017 EC 25 33 20 14 4 4 0 60 19 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 42 3 6 0 6 0 90 7 31
2018 EC 53 33 7 3 0 3 0 90 3 30
2017 EC 49 29 10 12 0 0 0 78 12 24
2014 EC 24 40 16 12 0 8 0 69 13 25
2011 EC 48 33 5 14 0 0 0 81 14 21

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 26 6 3 0 3 0 90 3 31
2018 EC 43 47 7 0 0 3 0 93 0 30
2017 EC 49 38 12 0 0 0 0 88 0 24
2014 EC 40 40 12 0 0 8 0 87 0 25

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 23 10 3 0 3 0 87 3 31
2018 EC 63 23 3 7 0 0 3 90 7 30
2017 EC 49 41 6 0 4 0 0 90 4 24
2014 EC 40 40 12 4 4 0 0 80 8 25
2011 EC 60 35 5 0 0 0 0 95 0 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 23 16 10 0 0 0 74 10 31
2018 EC 50 27 10 10 3 0 0 77 13 30
2017 EC 25 41 22 8 4 0 0 66 12 24
2014 EC 4 44 36 8 4 4 0 50 13 25
2011 EC 19 33 24 14 5 5 0 55 20 21

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 41 34 14 10 0 0 0 76 10 29
2018 EC 47 30 17 3 3 0 0 77 7 30
2017 EC 25 29 30 12 4 0 0 53 16 24
2014 EC 4 52 32 12 0 0 0 56 12 25
2011 EC 29 33 19 19 0 0 0 62 19 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 29 13 10 10 0 0 68 19 31
2018 EC 33 23 17 17 7 0 3 59 24 30
2017 EC 8 21 29 30 12 0 0 29 43 24
2014 EC 12 20 36 16 4 12 0 36 23 25
2011 EC 14 48 10 10 14 5 0 65 25 21
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EC 42 23 35 31
2018 EC 52 10 39 31
2018 EC-05 80 10 10 10
2017 EC 59 16 25 24
2014 EC 52 4 44 25
2011 EC 43 29 29 21

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EC 8 23 46 8 8 8 13
2018 EC 6 38 44 6 6 0 16
2017 EC 7 21 58 7 7 0 14
2014 EC 0 8 92 0 9999 0 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 47 10 10 0 0 0 80 10 30

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 60 20 17 0 0 3 0 83 0 30
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 30

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 27 20 17 3 0 17 17 70 5 30
2018 EC 29 26 19 6 0 10 10 68 8 31
2018 EC-05 30 40 20 0 0 10 0 78 0 10
2017 EC 16 16 16 12 8 30 0 47 29 24
2014 EC 8 4 24 8 12 40 4 21 36 25

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 63 23 3 0 0 10 0 96 0 30
2018 EC 58 32 3 3 0 3 0 93 3 31
2018 EC-05 80 20 0 0 0 0 0 100 0 10
2017 EC 20 49 16 14 0 0 0 70 14 24
2014 EC 12 28 16 12 4 28 0 56 22 25
2011 EC 15 35 25 5 0 20 0 63 6 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 26 13 19 0 0 26 16 67 0 31
2018 EC 26 19 16 3 0 23 13 70 5 31
2018 EC-05 30 30 20 0 0 20 0 75 0 10
2017 EC 12 20 12 14 0 41 0 56 23 24
2014 EC 4 8 24 0 0 56 8 33 0 25

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 23 6 0 0 10 0 93 0 31
2018 EC 55 32 0 3 0 6 3 96 4 31
2018 EC-05 80 20 0 0 0 0 0 100 0 10
2017 EC 29 41 16 6 0 8 0 76 6 24
2014 EC 12 40 8 4 0 32 4 81 6 25
2011 EC 24 43 14 5 0 14 0 78 6 21
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 26 39 13 6 16 0 0 65 23 31
2018 EC 13 39 19 16 10 0 3 53 27 31
2018 EC-05 0 30 30 30 10 0 0 30 40 10
2017 EC 16 12 29 26 16 0 0 29 42 24

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 19 29 19 10 0 0 42 29 31
2018 EC 19 32 39 3 3 0 3 53 7 31
2018 EC-05 20 50 20 10 0 0 0 70 10 10
2017 EC 18 25 37 12 8 0 0 42 20 24

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 27 23 30 10 10 0 0 50 20 30
2018 EC 23 35 35 3 0 0 3 60 3 31
2018 EC-05 20 50 30 0 0 0 0 70 0 10
2017 EC 18 41 29 8 4 0 0 59 12 24

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 13 26 13 16 0 0 45 29 31
2018 EC 19 26 29 23 0 0 3 47 23 31
2018 EC-05 20 20 40 20 0 0 0 40 20 10
2017 EC 21 26 25 25 4 0 0 47 29 24

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 35 26 26 10 3 0 0 61 13 31
2018 EC 45 35 10 0 6 0 3 83 7 31
2018 EC-05 60 30 10 0 0 0 0 90 0 10
2017 EC 39 41 12 8 0 0 0 80 8 24

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 32 23 16 19 10 0 0 55 29 31
2018 EC 35 23 29 6 3 0 3 60 10 31
2018 EC-05 30 40 30 0 0 0 0 70 0 10
2017 EC 29 29 30 8 4 0 0 57 12 24

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 26 39 10 3 0 0 48 13 31
2018 EC 19 42 26 6 3 3 0 63 10 31
2018 EC-05 10 50 40 0 0 0 0 60 0 10
2017 EC 12 49 22 16 0 0 0 62 16 24

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 16 39 26 19 0 0 0 55 19 31
2018 EC 16 45 23 10 3 3 0 63 13 31
2018 EC-05 10 40 40 10 0 0 0 50 10 10
2017 EC 16 18 33 25 8 0 0 34 33 24

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 23 35 23 13 6 0 0 58 19 31
2018 EC 19 29 26 23 0 3 0 50 23 31
2018 EC-05 20 30 20 30 0 0 0 50 30 10
2017 EC 10 33 12 37 8 0 0 42 45 24

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 39 6 13 0 0 0 81 13 31

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 47 23 7 13 7 3 0 72 21 30
2018 EC 39 35 16 6 0 3 0 77 7 31
2018 EC-05 50 50 0 0 0 0 0 100 0 10
2017 EC 34 37 21 4 4 0 0 71 8 24

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 71 10 3 10 0 3 3 86 10 31
2018 EC 77 10 6 3 0 3 0 90 3 31
2018 EC-05 80 10 10 0 0 0 0 90 0 10
2017 EC 75 4 12 8 0 0 0 79 8 24

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 71 3 6 10 0 3 6 82 11 31
2018 EC 77 10 3 0 0 3 6 96 0 31
2018 EC-05 90 0 0 0 0 0 10 100 0 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 81 3 3 3 3 3 3 90 7 31
2018 EC 68 10 13 0 0 3 6 86 0 31
2018 EC-05 100 0 0 0 0 0 0 100 0 10
2017 EC 62 22 4 8 4 0 0 84 12 24

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 23 3 0 3 6 3 93 4 31
2018 EC 68 16 6 6 0 3 0 87 7 31
2018 EC-05 70 30 0 0 0 0 0 100 0 10
2017 EC 62 30 0 8 0 0 0 92 8 24

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 29 10 3 0 6 3 86 4 31
2018 EC 39 29 23 0 6 3 0 70 7 31
2018 EC-05 40 40 20 0 0 0 0 80 0 10
2017 EC 58 18 4 16 4 0 0 75 21 24

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 65 13 3 3 0 3 13 92 4 31
2018 EC 43 7 10 3 0 3 33 79 5 30
2018 EC-05 40 0 0 0 0 0 60 100 0 10
2017 EC 62 8 0 0 0 0 30 100 0 24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 70 20 3 0 0 3 3 96 0 30
2018 EC 77 10 3 0 0 3 6 96 0 31
2018 EC-05 80 10 0 0 0 0 10 100 0 10
2017 EC 71 16 0 0 0 0 12 100 0 24

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 81 10 3 0 3 0 3 93 3 31
2018 EC 71 6 10 6 6 0 0 77 13 31
2018 EC-05 70 10 10 0 10 0 0 80 10 10
2017 EC 63 8 8 4 12 0 4 75 17 24

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 23 13 0 0 0 3 87 0 31
2018 EC 58 19 13 6 3 0 0 77 10 31
2018 EC-05 70 10 20 0 0 0 0 80 0 10
2017 EC 63 16 12 4 0 0 4 83 4 24

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 16 39 35 10 0 0 0 55 10 31
2018 EC 13 48 23 13 0 0 3 63 13 31
2018 EC-05 20 50 20 10 0 0 0 70 10 10
2017 EC 0 37 51 4 8 0 0 37 12 24

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 0 29 35 19 16 0 0 35 29 31
2018 EC 0 19 48 16 16 0 0 32 19 31
2018 EC-05 0 20 60 10 10 0 0 20 20 10
2017 EC 12 12 55 12 8 0 0 21 25 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 45 3 6 0 6 0 90 7 31
2018 EC 26 55 16 0 0 3 0 83 0 31
2018 EC-05 30 50 20 0 0 0 0 80 0 10
2017 EC 4 62 22 8 4 0 0 66 12 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 29 6 10 0 13 0 81 11 31
2018 EC 35 35 19 6 0 3 0 73 7 31
2018 EC-05 40 30 30 0 0 0 0 70 0 10
2017 EC 8 45 30 12 4 0 0 54 16 24
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 16 84 31
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 19 42 16 13 6 3 0 20 80 31
2018 EC 13 32 26 13 13 0 3 13 87 31
2018 EC-05 0 20 40 20 20 0 0 0 100 10
2017 EC 12 4 33 18 20 8 4 14 86 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 50 50 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 39 61 23
2018 EC 38 62 26
2018 EC-05 20 80 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 17 26 4 9 0 4 59 14 23
2018 EC 15 27 19 15 12 12 0 48 30 26
2018 EC-05 0 20 30 30 10 10 0 22 44 10
2017 EC 5 16 29 11 33 0 5 23 46 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 4 9 35 22 22 4 4 14 48 23
2018 EC 0 15 27 12 38 8 0 17 54 26
2018 EC-05 0 10 20 20 50 0 0 10 70 10
2017 EC 0 5 0 16 73 0 5 6 94 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 53 17 7 3 10 3 7 78 15 30
2018 EC 48 16 13 0 10 0 13 74 11 31
2018 EC-05 40 30 10 0 10 0 10 78 11 10
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