2019 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 30 5 15 0 0 0 80 15 20
2017 IS 40 47 0 13 0 0 0 87 13 15
2014 IS 27 53 0 20 0 0 0 80 20 15
2011 IS 28 61 6 6 0 0 0 89 6 18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 90 5 5 0 0 0 0 95 0 20
2017 IS 73 27 0 0 0 0 0 100 0 15
2014 IS 74 20 0 7 0 0 0 93 7 15
2011 IS 67 22 0 0 11 0 0 89 11 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 50 5 15 0 0 0 80 15 20
2017 IS 47 40 7 7 0 0 0 87 7 15
2014 IS 20 40 7 13 20 0 0 60 34 15
2011 IS 17 28 22 28 6 0 0 44 33 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 47 16 16 5 0 0 63 21 19
2018 IS 29 35 12 18 6 0 0 65 24 17
2017 IS 13 67 20 0 0 0 0 80 0 15
2014 IS 13 33 7 27 14 7 0 49 44 15
2011 IS 22 28 11 22 17 0 0 50 39 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 37 0 11 0 0 0 89 11 19
2017 IS 53 40 0 7 0 0 0 93 7 15
2014 IS 20 73 0 7 0 0 0 93 7 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 45 10 5 0 0 0 85 5 20
2018 IS 35 41 12 12 0 0 0 76 12 17
2017 IS 73 27 0 0 0 0 0 100 0 15
2014 IS 13 40 7 26 14 0 0 53 40 15
2011 IS 28 22 6 17 28 0 0 50 44 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 35 10 10 5 0 0 75 15 20
2018 IS 29 47 6 18 0 0 0 76 18 17
2017 IS 20 53 13 13 0 0 0 73 13 15
2014 IS 20 60 7 14 0 0 0 80 14 15
2011 IS 39 17 6 11 28 0 0 56 39 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 45 15 15 5 0 0 65 20 20
2018 IS 24 53 6 12 6 0 0 76 18 17
2017 IS 20 60 7 7 7 0 0 80 13 15
2014 IS 13 40 20 27 0 0 0 53 27 15
2011 IS 18 47 0 24 12 0 0 65 35 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 40 15 20 10 0 0 55 30 20
2018 IS 24 35 24 18 0 0 0 59 18 17
2017 IS 7 67 27 0 0 0 0 73 0 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 35 0 10 5 0 0 85 15 20
2018 IS 65 24 0 12 0 0 0 88 12 17
2017 IS 20 53 27 0 0 0 0 73 0 15
2014 IS 33 41 7 20 0 0 0 74 20 15
2011 IS 39 39 0 6 17 0 0 78 22 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 35 10 15 10 0 0 65 25 20
2018 IS 41 24 12 18 6 0 0 65 24 17
2017 IS 33 47 13 0 7 0 0 80 7 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 45 10 0 10 0 0 80 10 20
2018 IS 59 18 24 0 0 0 0 76 0 17
2017 IS 40 47 13 0 0 0 0 87 0 15
2014 IS 46 34 13 7 0 0 0 80 7 15
2011 IS 44 22 11 11 11 0 0 67 22 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 50 10 5 5 0 0 80 10 20
2018 IS 47 35 12 6 0 0 0 82 6 17
2017 IS 40 47 0 13 0 0 0 87 13 15
2014 IS 33 34 7 20 7 0 0 66 27 15
2011 IS 50 11 22 11 6 0 0 61 17 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 30 20 5 0 0 0 75 5 20
2018 IS 53 35 12 0 0 0 0 88 0 17
2017 IS 60 33 0 7 0 0 0 93 7 15
2014 IS 33 41 7 20 0 0 0 74 20 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 32 5 21 0 0 0 74 21 19
2018 IS 65 24 6 6 0 0 0 88 6 17
2017 IS 40 53 7 0 0 0 0 93 0 15
2014 IS 26 53 7 7 7 0 0 80 14 15
2011 IS 18 35 18 18 12 0 0 53 29 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 20 15 10 5 0 0 70 15 20
2018 IS 47 29 12 12 0 0 0 76 12 17
2017 IS 33 47 20 0 0 0 0 80 0 15
2014 IS 20 60 13 0 7 0 0 80 7 15
2011 IS 50 17 0 11 22 0 0 67 33 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 55 25 0 0 0 0 75 0 20
2018 IS 35 41 18 6 0 0 0 76 6 17
2017 IS 33 60 0 7 0 0 0 93 7 15
2014 IS 26 20 27 7 20 0 0 46 27 15
2011 IS 11 22 33 22 11 0 0 33 33 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 30 45 10 0 0 0 10 45 20
2018 IS 6 24 41 18 12 0 0 29 29 17
2017 IS 13 0 67 7 7 7 0 14 14 15
2014 IS 13 34 27 13 7 7 0 21 50 15
2011 IS 28 28 39 6 0 0 0 6 56 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 0 25 25 35 10 5 0 47 26 20
2018 IS 6 24 29 12 29 0 0 41 29 17
2017 IS 0 20 33 20 20 7 0 43 21 15
2014 IS 13 47 13 13 7 7 0 21 65 15
2011 IS 22 6 28 39 0 0 6 41 29 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 20 35 10 5 0 0 15 50 20
2018 IS 18 18 35 24 6 0 0 29 35 17
2017 IS 7 33 47 7 0 7 0 7 43 15
2014 IS 34 27 20 7 0 7 7 8 70 15
2011 IS 39 22 22 11 0 0 6 12 65 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 20 45 10 10 0 0 20 35 20
2018 IS 6 18 29 29 18 0 0 47 24 17
2017 IS 0 20 53 7 13 7 0 21 21 15
2014 IS 20 34 26 13 0 7 0 14 58 15
2011 IS 28 17 39 17 0 0 0 17 44 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 35 25 15 10 0 0 25 50 20
2018 IS 24 24 35 18 0 0 0 18 47 17
2017 IS 0 13 47 13 20 7 0 36 14 15
2014 IS 34 7 26 27 0 7 0 29 43 15
2011 IS 28 22 33 6 6 0 6 12 53 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 0 16 53 16 16 0 0 32 16 19
2018 IS 6 25 44 0 19 0 6 20 33 16
2017 IS 0 7 53 27 7 7 0 36 7 15
2014 IS 20 7 40 20 7 7 0 28 29 15
2011 IS 28 11 28 17 0 0 17 20 47 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 5 35 30 25 5 0 0 30 40 20
2018 IS 12 12 41 12 18 6 0 31 25 17
2017 IS 0 13 47 20 13 7 0 36 14 15
2014 IS 20 20 20 13 14 13 0 31 46 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 0 0 20 55 25 0 0 80 0 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 90 5 5 0 0 0 0 95 0 20
2017 IS 80 7 7 7 0 0 0 87 7 15
2014 IS 93 7 0 0 0 0 0 100 0 15
2011 IS 61 17 6 0 11 0 6 82 12 18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 30 30 5 0 5 0 63 5 20
2018 IS 24 47 6 12 6 0 6 75 19 17
2017 IS 40 27 20 7 0 0 7 71 7 15
2014 IS 40 34 20 7 0 0 0 73 7 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 37 5 5 11 0 0 79 16 19
2018 IS 35 35 0 18 12 0 0 71 29 17
2017 IS 40 33 13 7 7 0 0 73 13 15
2014 IS 33 27 7 20 7 7 0 64 28 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 25 5 15 5 0 0 75 20 20
2018 IS 41 41 6 12 0 0 0 82 12 17
2017 IS 60 27 13 0 0 0 0 87 0 15
2014 IS 40 40 7 14 0 0 0 80 14 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 26 0 16 0 5 0 83 17 19
2018 IS 59 24 6 12 0 0 0 82 12 17
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 65 20 10 5 0 0 0 85 5 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 15 10 20 0 0 0 70 20 20
2018 IS 35 41 12 12 0 0 0 76 12 17
2017 IS 40 47 13 0 0 0 0 87 0 15
2014 IS 40 40 7 13 0 0 0 80 13 15
2011 IS 22 22 11 22 22 0 0 44 44 18

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 25 5 10 0 0 0 85 10 20
2018 IS 35 47 6 12 0 0 0 82 12 17
2017 IS 67 20 7 7 0 0 0 87 7 15
2014 IS 53 20 0 13 7 7 0 78 22 15
2011 IS 33 11 11 17 28 0 0 44 44 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 30 0 20 0 5 0 79 21 20
2018 IS 29 53 18 0 0 0 0 82 0 17
2017 IS 40 47 13 0 0 0 0 87 0 15
2014 IS 40 40 7 7 7 0 0 80 14 15
2011 IS 28 22 22 11 17 0 0 50 28 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 85 10 5 0 0 0 0 95 0 20
2017 IS 93 7 0 0 0 0 0 100 0 15
2014 IS 93 0 0 0 0 0 7 100 0 15
2011 IS 56 22 6 0 6 0 11 88 6 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 65 20 10 5 0 0 0 85 5 20
2017 IS 80 20 0 0 0 0 0 100 0 15
2014 IS 66 7 7 7 0 14 0 85 8 15
2011 IS 28 17 17 28 11 0 0 44 39 18

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 25 10 10 0 0 0 80 10 20
2018 IS 65 18 12 0 6 0 0 82 6 17
2017 IS 73 20 7 0 0 0 0 93 0 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 25 15 5 0 0 0 80 5 20
2018 IS 47 29 18 0 6 0 0 76 6 17
2017 IS 67 27 7 0 0 0 0 93 0 15
2014 IS 59 21 13 7 0 0 0 80 7 15
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 60 15 0 5 0 0 80 5 20
2018 IS 29 47 12 6 6 0 0 76 12 17
2017 IS 27 47 27 0 0 0 0 73 0 15
2014 IS 20 53 0 14 7 7 0 78 22 15
2011 IS 6 50 11 28 6 0 0 56 33 18

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 55 15 5 5 0 0 75 10 20
2018 IS 29 53 6 6 6 0 0 82 12 17
2017 IS 33 40 20 7 0 0 0 73 7 15
2014 IS 20 53 14 0 7 7 0 78 7 15
2011 IS 11 50 11 22 6 0 0 61 28 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 40 25 10 15 0 0 50 25 20
2018 IS 29 41 18 6 6 0 0 71 12 17
2017 IS 13 40 27 20 0 0 0 53 20 15
2014 IS 13 47 20 7 7 7 0 64 15 15
2011 IS 24 41 6 24 6 0 0 65 29 17

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 5 45 20 15 15 0 0 50 30 20
2018 IS 18 41 12 18 12 0 0 59 29 17
2017 IS 20 27 20 33 0 0 0 47 33 15
2014 IS 0 40 7 41 7 7 0 42 51 15
2011 IS 22 28 6 33 11 0 0 50 44 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 35 30 5 0 5 0 63 5 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 35 5 0 0 0 0 95 0 20
2018 IS 41 29 24 6 0 0 0 71 6 17
2017 IS 40 33 13 13 0 0 0 73 13 15
2014 IS 34 66 0 0 0 0 0 100 0 15
2011 IS 44 39 0 17 0 0 0 83 17 18

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 40 20 10 0 0 0 70 10 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 55 10 10 0 0 0 80 10 20
2018 IS 59 29 6 0 0 6 0 94 0 17
2017 IS 53 20 20 7 0 0 0 73 7 15
2014 IS 40 46 0 7 0 0 7 92 8 15
2011 IS 22 17 22 22 17 0 0 39 39 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 55 5 0 0 0 0 95 0 20
2018 IS 47 47 6 0 0 0 0 94 0 17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 35 25 10 10 0 5 53 21 20
2018 IS 24 35 18 24 0 0 0 59 24 17
2017 IS 47 20 33 0 0 0 0 67 0 15
2014 IS 7 40 20 7 14 0 13 54 23 15
2011 IS 0 17 28 22 17 17 0 20 47 18

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 50 15 15 5 0 0 65 20 20
2018 IS 24 41 12 18 6 0 0 65 24 17
2017 IS 33 47 7 13 0 0 0 80 13 15
2014 IS 13 40 27 13 0 7 0 56 14 15
2011 IS 28 28 11 17 11 6 0 59 29 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 25 15 10 20 0 0 55 30 20
2018 IS 18 29 24 6 24 0 0 47 29 17
2017 IS 20 47 7 13 13 0 0 67 27 15
2014 IS 20 20 26 27 7 0 0 40 34 15
2011 IS 22 28 6 17 28 0 0 50 44 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 45 5 0 5 0 5 89 5 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 70 10 15 0 0 0 5 84 0 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 30 15 0 0 0 0 85 0 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 20 15 10 0 0 5 74 11 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 25 10 10 20 0 5 58 32 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 15 5 0 0 0 5 95 0 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 80 5 0 0 5 5 5 94 6 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 90 0 0 0 0 5 5 100 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 40 15 10 0 5 0 74 11 20
2018 IS 24 59 18 0 0 0 0 82 0 17
2017 IS 40 33 20 7 0 0 0 73 7 15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 45 5 10 5 0 0 80 15 20
2018 IS 47 29 12 6 6 0 0 76 12 17
2017 IS 47 40 0 13 0 0 0 87 13 15
2014 IS 60 34 0 7 0 0 0 93 7 15
2011 IS 33 50 11 0 6 0 0 83 6 18

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 65 30 5 0 0 0 0 95 0 20
2018 IS 71 18 6 6 0 0 0 88 6 17
2017 IS 73 20 7 0 0 0 0 93 0 15
2014 IS 66 27 0 0 0 7 0 100 0 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 40 5 10 0 0 0 85 10 20
2018 IS 59 24 6 6 6 0 0 82 12 17
2017 IS 60 20 20 0 0 0 0 80 0 15
2014 IS 53 41 7 0 0 0 0 93 0 15
2011 IS 50 22 6 11 11 0 0 72 22 18

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 30 25 5 0 0 0 70 5 20
2018 IS 41 24 24 12 0 0 0 65 12 17
2017 IS 33 40 20 7 0 0 0 73 7 15
2014 IS 20 47 7 20 7 0 0 66 27 15
2011 IS 22 33 6 17 22 0 0 56 39 18

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 30 15 15 0 0 0 70 15 20
2018 IS 35 35 24 6 0 0 0 71 6 17
2017 IS 40 33 20 7 0 0 0 73 7 15
2014 IS 20 40 20 13 7 0 0 60 20 15
2011 IS 28 33 6 11 22 0 0 61 33 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 20 15 20 10 0 0 55 30 20
2018 IS 41 24 12 6 12 6 0 69 19 17
2017 IS 13 27 47 7 0 7 0 43 7 15
2014 IS 13 20 26 14 20 7 0 35 36 15
2011 IS 28 17 17 6 33 0 0 44 39 18
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 25 40 35 20
2018 IS 31 31 38 16
2017 IS 0 33 67 15
2014 IS 34 13 53 15
2011 IS 33 22 44 18
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 55 5 5 0 0 0 90 5 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 25 10 0 0 5 0 89 0 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 25 10 0 0 5 20 87 0 20
2018 IS 35 18 29 6 0 12 0 60 7 17
2017 IS 27 33 40 0 0 0 0 60 0 15
2014 IS 7 47 7 13 7 7 13 66 25 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 25 10 0 5 0 0 85 5 20
2018 IS 47 35 18 0 0 0 0 82 0 17
2017 IS 47 40 13 0 0 0 0 87 0 15
2014 IS 33 34 20 7 0 0 7 71 8 15
2011 IS 17 17 28 11 6 17 6 43 21 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 10 15 0 0 20 15 77 0 20
2018 IS 29 18 35 0 0 18 0 57 0 17
2017 IS 13 20 40 0 0 20 7 46 0 15
2014 IS 13 20 13 7 0 41 7 63 13 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 70 20 5 0 5 0 0 90 5 20
2018 IS 47 24 24 0 0 6 0 75 0 17
2017 IS 33 47 13 0 0 7 0 86 0 15
2014 IS 66 20 7 0 0 7 0 93 0 15
2011 IS 22 33 11 6 0 28 0 77 8 18
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 30 20 10 10 0 0 60 20 20
2018 IS 12 29 35 18 6 0 0 41 24 17
2017 IS 13 33 33 20 0 0 0 47 20 15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 5 55 15 10 15 0 0 60 25 20
2018 IS 12 35 24 29 0 0 0 47 29 17
2017 IS 20 33 27 20 0 0 0 53 20 15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 40 25 15 10 0 0 50 25 20
2018 IS 18 47 35 0 0 0 0 65 0 17
2017 IS 20 40 27 13 0 0 0 60 13 15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 40 15 15 10 0 0 60 25 20
2018 IS 13 31 44 6 6 0 0 44 13 16
2017 IS 27 20 47 0 7 0 0 47 7 15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 30 15 10 0 0 0 75 10 20
2018 IS 41 47 6 6 0 0 0 88 6 17
2017 IS 47 40 7 0 0 0 7 93 0 15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 40 25 0 5 0 0 70 5 20
2018 IS 18 47 18 18 0 0 0 65 18 17
2017 IS 40 47 13 0 0 0 0 87 0 15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 30 15 20 5 0 0 60 25 20
2018 IS 29 18 41 12 0 0 0 47 12 17
2017 IS 40 33 20 7 0 0 0 73 7 15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 5 40 15 20 20 0 0 45 40 20
2018 IS 12 35 41 12 0 0 0 47 12 17
2017 IS 20 40 27 13 0 0 0 60 13 15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 40 25 10 15 0 0 50 25 20
2018 IS 24 18 35 24 0 0 0 41 24 17
2017 IS 27 13 47 13 0 0 0 40 13 15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 25 20 5 10 0 0 65 15 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 35 5 5 10 0 0 80 15 20
2018 IS 59 12 18 12 0 0 0 71 12 17
2017 IS 27 40 20 13 0 0 0 67 13 15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 30 5 5 0 0 0 90 5 20
2018 IS 59 24 12 0 6 0 0 82 6 17
2017 IS 53 33 13 0 0 0 0 87 0 15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 89 5 0 0 0 0 5 100 0 19
2018 IS 94 0 0 0 0 0 6 100 0 17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 85 0 10 0 5 0 0 85 5 20
2018 IS 71 12 12 0 6 0 0 82 6 17
2017 IS 87 0 7 0 0 0 7 93 0 15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 35 10 0 0 0 0 90 0 20
2018 IS 59 24 18 0 0 0 0 82 0 17
2017 IS 60 33 7 0 0 0 0 93 0 15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 25 15 10 5 0 0 70 15 20
2018 IS 59 18 12 6 6 0 0 76 12 17
2017 IS 80 13 7 0 0 0 0 93 0 15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 65 0 10 0 0 0 25 87 0 20
2018 IS 65 6 0 0 0 0 29 100 0 17
2017 IS 80 7 0 0 0 0 13 100 0 15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 95 0 0 0 0 0 5 100 0 20
2018 IS 88 6 6 0 0 0 0 94 0 17
2017 IS 93 7 0 0 0 0 0 100 0 15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 15 0 5 5 0 0 90 10 20
2018 IS 59 18 6 12 6 0 0 76 18 17
2017 IS 47 33 0 13 7 0 0 80 20 15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 16 16 11 0 0 0 74 11 19
2018 IS 41 41 12 6 0 0 0 82 6 17
2017 IS 60 20 20 0 0 0 0 80 0 15

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 0 50 35 10 5 0 0 50 15 20
2018 IS 6 29 59 6 0 0 0 35 6 17
2017 IS 20 13 67 0 0 0 0 33 0 15

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 10 45 20 5 0 0 25 30 20
2018 IS 0 12 59 29 0 0 0 29 12 17
2017 IS 0 13 47 27 13 0 0 40 13 15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 60 5 5 0 0 0 90 5 20
2018 IS 35 47 12 6 0 0 0 82 6 17
2017 IS 47 47 0 7 0 0 0 93 7 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 45 15 20 0 0 0 65 20 20
2018 IS 24 47 18 12 0 0 0 71 12 17
2017 IS 27 47 13 7 0 7 0 79 7 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 20 80 20
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 40 15 15 10 0 0 20 80 20
2018 IS 12 35 41 6 6 0 0 12 88 17
2017 IS 0 60 13 13 13 0 0 0 100 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 56 44 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 56 44 16
2018 IS 53 47 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 38 19 13 6 0 6 60 20 16
2018 IS 47 27 7 7 0 0 13 85 8 15
2017 IS 20 60 0 13 7 0 0 80 20 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 13 38 6 31 0 6 20 40 16
2018 IS 13 27 13 20 27 0 0 40 47 15
2017 IS 0 33 7 13 40 7 0 36 57 15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 15 20 5 5 0 10 67 11 20
2018 IS 59 12 18 6 0 0 6 75 6 17
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