2019 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 28 3 7 0 0 0 90 7 61
2019 Unilingual English 50 37 3 7 3 0 0 87 10 151
2017 Bilingual 44 36 5 13 2 0 0 81 14 60
2017 Unilingual English 33 47 5 14 1 0 0 80 15 131
2017 Either English or French 41 53 6 0 0 0 0 94 0 17
2014 Bilingual 28 51 2 15 4 0 0 79 19 72
2014 Unilingual English 29 39 3 18 11 0 0 67 29 113
2014 Either English or French 45 41 0 7 7 0 0 86 14 13
2011 Bilingual 37 48 2 10 3 0 0 85 13 62
2011 Unilingual English 35 48 3 11 3 0 0 84 13 104
2011 Either English or French 47 29 0 18 6 0 0 76 24 17

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 20 3 3 0 0 0 93 3 61
2019 Unilingual English 87 7 2 1 1 0 3 97 1 151
2017 Bilingual 76 8 7 5 3 1 0 85 8 60
2017 Unilingual English 90 8 1 0 0 0 1 99 0 131
2017 Either English or French 88 6 6 0 0 0 0 94 0 17
2014 Bilingual 70 12 5 3 7 0 3 85 10 72
2014 Unilingual English 80 13 1 5 0 0 1 94 5 113
2014 Either English or French 79 21 0 0 0 0 0 100 0 13
2011 Bilingual 68 13 3 8 8 0 0 81 16 62
2011 Unilingual English 85 11 2 0 1 1 0 97 1 105
2011 Either English or French 77 12 11 0 0 0 0 89 0 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 30 2 5 3 0 0 90 8 61
2019 Unilingual English 62 25 6 7 1 0 0 86 8 151
2017 Bilingual 53 34 5 8 0 0 0 87 8 60
2017 Unilingual English 59 30 4 5 2 0 0 89 7 131
2017 Either English or French 47 47 0 6 0 0 0 94 6 17
2014 Bilingual 42 27 9 11 11 0 0 70 22 72
2014 Unilingual English 24 23 7 22 24 0 0 47 47 113
2014 Either English or French 30 34 0 14 21 0 0 65 35 13
2011 Bilingual 44 24 13 13 6 0 0 68 19 63
2011 Unilingual English 50 34 3 11 3 0 0 84 13 104
2011 Either English or French 41 41 6 6 6 0 0 83 12 17

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 45 3 8 0 0 3 88 9 60
2019 Unilingual English 33 33 15 11 8 1 0 66 19 150
2017 Bilingual 38 36 11 9 3 3 0 76 12 60
2017 Unilingual English 25 41 8 18 9 0 0 66 27 131
2017 Either English or French 29 59 6 6 0 0 0 88 6 17
2014 Bilingual 28 40 7 19 4 1 0 69 24 72
2014 Unilingual English 22 31 10 26 11 0 0 54 37 113
2014 Either English or French 37 28 0 21 14 0 0 65 35 13
2011 Bilingual 27 39 15 13 6 0 0 66 19 63
2011 Unilingual English 26 43 12 8 10 0 1 69 18 105
2011 Either English or French 23 48 11 12 6 0 0 71 18 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 22 3 3 0 0 0 93 3 60
2019 Unilingual English 62 29 5 4 1 0 0 91 5 151
2017 Bilingual 57 40 0 1 0 2 0 99 1 60
2017 Unilingual English 52 35 7 5 1 0 0 88 6 130
2017 Either English or French 59 30 5 6 0 0 0 89 6 17
2014 Bilingual 45 40 8 4 3 0 0 85 7 72
2014 Unilingual English 36 38 5 14 7 0 0 74 21 113
2014 Either English or French 44 28 0 14 14 0 0 72 28 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 32 2 2 0 0 0 97 2 59
2019 Unilingual English 53 32 9 5 1 0 1 85 6 151
2017 Bilingual 46 34 9 8 2 2 0 81 10 60
2017 Unilingual English 43 35 7 11 4 0 0 78 15 130
2017 Either English or French 59 29 6 6 0 0 0 88 6 17
2014 Bilingual 35 35 7 11 11 0 0 70 23 72
2014 Unilingual English 28 28 14 11 18 0 1 57 29 113
2014 Either English or French 37 28 0 20 14 0 0 66 34 13
2011 Bilingual 33 35 5 13 14 0 0 68 27 63
2011 Unilingual English 37 33 10 12 8 0 0 70 20 105
2011 Either English or French 41 42 11 0 6 0 0 83 6 17

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 36 10 5 0 0 0 85 5 61
2019 Unilingual English 39 39 10 10 2 0 0 78 12 151
2017 Bilingual 38 40 5 14 3 0 0 78 17 60
2017 Unilingual English 31 44 10 11 2 1 0 76 14 131
2017 Either English or French 24 53 6 18 0 0 0 76 18 17
2014 Bilingual 29 46 8 8 8 0 0 75 17 72
2014 Unilingual English 25 43 11 17 4 0 0 68 21 113
2014 Either English or French 37 21 14 0 28 0 0 58 28 13
2011 Bilingual 30 32 10 11 16 0 0 63 27 62
2011 Unilingual English 34 47 7 8 5 0 0 81 12 105
2011 Either English or French 47 24 17 12 0 0 0 71 12 17

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 43 13 5 0 0 0 82 5 61
2019 Unilingual English 43 28 11 11 6 0 1 72 17 151
2017 Bilingual 37 39 13 8 2 2 0 77 9 60
2017 Unilingual English 27 41 12 11 8 1 0 69 18 131
2017 Either English or French 24 42 12 12 6 5 0 69 19 17
2014 Bilingual 29 32 17 13 10 0 0 61 22 72
2014 Unilingual English 17 32 23 15 14 0 0 49 28 113
2014 Either English or French 45 0 7 21 28 0 0 45 49 13
2011 Bilingual 25 42 5 16 11 0 0 68 28 62
2011 Unilingual English 21 48 15 9 8 0 0 69 16 104
2011 Either English or French 23 48 12 17 0 0 0 71 17 17

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 41 8 7 2 0 0 83 8 61
2019 Unilingual English 35 37 9 15 3 0 1 72 19 150
2017 Bilingual 38 46 10 5 2 0 0 84 7 60
2017 Unilingual English 27 35 14 16 7 1 0 62 24 130
2017 Either English or French 24 36 29 6 6 0 0 59 12 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 31 5 5 2 0 0 88 7 61
2019 Unilingual English 53 32 6 7 2 0 0 86 9 152
2017 Bilingual 57 27 7 7 0 1 0 86 7 60
2017 Unilingual English 49 34 6 7 3 0 0 84 10 131
2017 Either English or French 29 71 0 0 0 0 0 100 0 17
2014 Bilingual 45 42 4 3 6 0 0 87 8 72
2014 Unilingual English 48 28 12 7 5 0 0 76 12 113
2014 Either English or French 51 21 14 7 7 0 0 72 14 13
2011 Bilingual 47 33 2 10 8 0 0 81 18 63
2011 Unilingual English 52 31 8 5 4 0 0 84 9 105
2011 Either English or French 47 30 18 6 0 0 0 77 6 17

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 36 5 8 5 0 0 82 13 61
2019 Unilingual English 48 24 9 11 8 0 0 73 19 151
2017 Bilingual 44 31 11 8 6 0 0 75 14 60
2017 Unilingual English 30 40 9 13 8 1 0 71 21 130
2017 Either English or French 29 36 12 17 6 0 0 65 23 17

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 40 2 3 0 0 0 95 3 60
2019 Unilingual English 55 28 11 5 2 0 0 82 7 152
2017 Bilingual 52 36 6 5 0 0 0 88 5 60
2017 Unilingual English 49 33 12 5 0 1 0 83 5 131
2017 Either English or French 35 47 18 0 0 0 0 82 0 17
2014 Bilingual 61 28 6 4 1 0 0 89 5 72
2014 Unilingual English 52 31 12 4 1 0 0 83 5 113
2014 Either English or French 51 28 7 0 7 7 0 85 8 13
2011 Bilingual 45 39 6 6 3 0 0 84 10 62
2011 Unilingual English 51 37 7 3 2 0 0 88 5 105
2011 Either English or French 43 38 19 0 0 0 0 81 0 16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 30 7 7 3 0 0 83 10 61
2019 Unilingual English 41 39 9 7 3 1 0 81 11 151
2017 Bilingual 50 31 6 10 1 2 0 82 12 60
2017 Unilingual English 36 41 7 11 4 1 0 78 15 131
2017 Either English or French 29 42 17 12 0 0 0 71 12 17
2014 Bilingual 35 39 8 10 8 0 0 74 18 72
2014 Unilingual English 19 42 11 20 9 0 0 60 28 113
2014 Either English or French 38 20 7 28 7 0 0 58 35 13
2011 Bilingual 35 40 6 10 10 0 0 75 19 63
2011 Unilingual English 34 46 8 6 6 0 1 81 12 105
2011 Either English or French 35 30 29 6 0 0 0 65 6 17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 23 12 5 0 0 0 83 5 61
2019 Unilingual English 47 33 11 6 3 0 0 80 9 152
2017 Bilingual 52 28 10 8 2 0 0 80 10 60
2017 Unilingual English 36 39 11 10 4 1 0 75 14 131
2017 Either English or French 47 35 0 18 0 0 0 82 18 17
2014 Bilingual 39 24 11 17 10 0 0 62 26 72
2014 Unilingual English 24 29 18 16 13 0 0 53 29 113
2014 Either English or French 23 28 14 21 14 0 0 51 35 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 38 8 7 2 0 0 83 8 60
2019 Unilingual English 42 35 9 11 3 0 1 78 13 152
2017 Bilingual 40 33 15 5 5 0 2 74 11 60
2017 Unilingual English 39 30 13 13 5 0 0 69 18 131
2017 Either English or French 29 59 12 0 0 0 0 88 0 17
2014 Bilingual 32 36 6 12 12 0 3 70 24 72
2014 Unilingual English 27 35 10 9 20 0 0 62 29 112
2014 Either English or French 37 7 21 21 14 0 0 44 35 13
2011 Bilingual 30 46 8 11 5 0 0 76 16 63
2011 Unilingual English 31 42 10 12 4 1 0 74 17 104
2011 Either English or French 35 47 17 0 0 0 0 83 0 17

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 36 7 7 0 0 0 87 7 61
2019 Unilingual English 51 25 17 6 1 0 0 76 7 152
2017 Bilingual 49 29 12 8 1 0 0 78 10 60
2017 Unilingual English 41 30 17 8 3 1 0 71 11 131
2017 Either English or French 47 35 18 0 0 0 0 82 0 17
2014 Bilingual 32 44 10 7 7 0 0 76 14 72
2014 Unilingual English 25 44 11 12 8 0 0 69 20 113
2014 Either English or French 45 14 34 0 7 0 0 58 7 13
2011 Bilingual 38 37 6 8 11 0 0 74 19 63
2011 Unilingual English 43 39 5 6 8 0 0 82 13 105
2011 Either English or French 53 36 11 0 0 0 0 89 0 17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 41 30 5 5 0 0 61 10 61
2019 Unilingual English 34 33 25 6 3 0 0 67 9 151
2017 Bilingual 23 38 24 10 6 0 0 60 16 60
2017 Unilingual English 32 39 17 8 4 1 0 72 11 131
2017 Either English or French 53 42 6 0 0 0 0 94 0 17
2014 Bilingual 22 28 24 13 14 0 0 49 27 72
2014 Unilingual English 22 43 21 6 9 0 0 65 15 113
2014 Either English or French 34 52 0 7 7 0 0 86 14 13
2011 Bilingual 21 18 41 14 6 0 0 38 21 63
2011 Unilingual English 18 45 18 13 6 0 0 63 19 105
2011 Either English or French 41 42 12 6 0 0 0 83 6 17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 23 49 13 10 0 0 23 28 61
2019 Unilingual English 11 28 34 20 6 1 0 26 40 152
2017 Bilingual 6 18 46 18 10 1 2 28 25 60
2017 Unilingual English 14 24 41 11 6 2 1 18 39 129
2017 Either English or French 12 12 54 17 6 0 0 23 23 17
2014 Bilingual 11 35 38 11 4 1 0 15 47 72
2014 Unilingual English 23 29 30 9 7 0 1 16 53 113
2014 Either English or French 14 7 58 22 0 0 0 22 21 13
2011 Bilingual 16 30 30 14 6 0 3 21 48 63
2011 Unilingual English 12 29 38 16 4 0 1 20 42 105
2011 Either English or French 17 12 47 17 0 0 6 18 31 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 0 23 26 28 23 0 0 51 23 61
2019 Unilingual English 10 17 28 28 14 2 0 43 28 151
2017 Bilingual 15 27 25 20 8 2 3 29 45 60
2017 Unilingual English 25 18 26 17 11 2 1 28 45 129
2017 Either English or French 12 29 12 36 12 0 0 48 41 17
2014 Bilingual 13 30 39 9 6 3 0 15 44 72
2014 Unilingual English 24 27 21 13 13 0 2 26 52 112
2014 Either English or French 14 14 51 0 14 7 0 15 30 13
2011 Bilingual 14 13 27 29 10 3 5 41 29 63
2011 Unilingual English 11 18 30 22 14 3 2 38 31 105
2011 Either English or French 11 0 48 18 17 0 6 37 12 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 28 30 20 17 0 0 36 34 60
2019 Unilingual English 14 21 30 23 9 2 1 33 36 152
2017 Bilingual 11 18 28 27 9 5 2 39 31 60
2017 Unilingual English 21 21 36 11 7 2 1 19 43 130
2017 Either English or French 29 29 30 6 0 5 0 6 62 17
2014 Bilingual 22 29 26 13 7 1 1 21 53 72
2014 Unilingual English 40 24 16 11 3 3 3 15 68 113
2014 Either English or French 28 14 31 14 0 7 7 17 48 13
2011 Bilingual 27 21 22 14 11 2 3 27 50 63
2011 Unilingual English 16 29 33 16 7 0 0 23 44 105
2011 Either English or French 30 24 30 6 6 0 6 12 56 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 20 38 24 11 0 2 37 25 61
2019 Unilingual English 10 19 29 23 17 1 1 41 30 150
2017 Bilingual 6 18 40 22 8 3 2 32 26 60
2017 Unilingual English 9 23 35 21 10 2 0 31 33 128
2017 Either English or French 12 23 24 24 17 0 0 41 35 17
2014 Bilingual 15 31 26 13 10 1 4 23 49 72
2014 Unilingual English 25 21 29 19 5 0 1 24 46 113
2014 Either English or French 7 7 21 52 14 0 0 66 14 13
2011 Bilingual 26 24 35 8 5 0 3 13 51 63
2011 Unilingual English 17 24 32 19 8 0 0 26 41 105
2011 Either English or French 30 17 18 23 6 0 6 31 50 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 30 26 21 15 0 0 36 38 61
2019 Unilingual English 12 21 27 16 19 3 1 37 35 151
2017 Bilingual 15 30 30 14 3 6 3 18 49 60
2017 Unilingual English 16 24 30 13 12 1 4 26 42 130
2017 Either English or French 17 17 6 35 18 0 6 57 37 17
2014 Bilingual 27 28 23 16 3 1 1 20 57 72
2014 Unilingual English 31 22 21 18 5 1 2 24 54 113
2014 Either English or French 21 7 45 14 14 0 0 28 28 13
2011 Bilingual 24 24 26 16 5 0 6 22 51 63
2011 Unilingual English 12 30 25 13 14 3 3 29 45 105
2011 Either English or French 12 12 41 17 12 0 6 31 25 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 13 36 24 18 0 3 44 19 61
2019 Unilingual English 10 19 27 25 16 3 0 42 31 150
2017 Bilingual 23 21 23 20 7 7 0 29 47 60
2017 Unilingual English 21 24 23 12 11 5 3 26 49 129
2017 Either English or French 12 41 12 24 6 5 0 32 56 17
2014 Bilingual 7 18 34 25 11 1 4 38 26 72
2014 Unilingual English 18 16 37 16 11 1 1 28 34 113
2014 Either English or French 14 7 45 20 14 0 0 34 21 13
2011 Bilingual 10 11 13 38 22 0 6 65 22 63
2011 Unilingual English 9 18 23 29 13 5 4 46 29 105
2011 Either English or French 6 6 35 35 0 6 12 43 14 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 13 32 28 17 0 2 45 22 60
2019 Unilingual English 11 23 32 23 9 2 0 33 34 151
2017 Bilingual 6 19 37 22 9 5 2 34 27 60
2017 Unilingual English 15 26 34 16 5 2 2 21 43 130
2017 Either English or French 29 6 29 18 12 0 6 32 37 17
2014 Bilingual 18 24 28 18 8 1 3 27 44 72
2014 Unilingual English 28 26 28 7 6 3 2 13 57 113
2014 Either English or French 21 14 21 31 7 7 0 40 37 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 18 34 28 15 0 2 43 22 61
2019 Unilingual English 5 9 24 36 25 1 1 62 14 152
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 17 3 10 3 0 0 83 13 61
2019 Unilingual English 87 6 3 1 0 0 3 96 1 151
2017 Bilingual 64 19 8 3 3 0 2 85 7 60
2017 Unilingual English 87 4 4 1 1 0 3 94 2 131
2017 Either English or French 70 18 6 6 0 0 0 88 6 17
2014 Bilingual 67 14 4 6 5 0 4 84 11 72
2014 Unilingual English 85 5 3 1 1 0 5 96 2 113
2014 Either English or French 93 7 0 0 0 0 0 100 0 13
2011 Bilingual 59 19 6 6 8 0 2 79 15 63
2011 Unilingual English 79 14 3 0 1 2 1 96 1 105
2011 Either English or French 71 29 0 0 0 0 0 100 0 17

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 21 17 2 7 2 3 74 9 61
2019 Unilingual English 45 22 13 8 3 2 7 74 12 150
2017 Bilingual 41 31 12 5 5 7 0 77 10 60
2017 Unilingual English 29 31 14 9 9 5 4 65 20 131
2017 Either English or French 41 24 17 6 0 5 6 74 7 17
2014 Bilingual 33 25 15 15 9 1 1 60 25 72
2014 Unilingual English 28 26 13 14 14 4 1 58 29 113
2014 Either English or French 14 24 20 7 7 14 14 52 19 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 20 3 5 3 3 0 88 9 61
2019 Unilingual English 56 23 6 9 5 1 0 80 14 149
2017 Bilingual 48 34 5 8 5 0 0 82 12 60
2017 Unilingual English 44 30 6 11 7 2 1 76 19 131
2017 Either English or French 53 30 6 6 6 0 0 82 12 17
2014 Bilingual 43 32 4 10 8 3 0 77 19 72
2014 Unilingual English 40 23 8 14 14 1 1 64 28 113
2014 Either English or French 34 17 7 21 21 0 0 51 42 13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 26 2 3 2 0 0 93 5 61
2019 Unilingual English 63 25 5 5 2 0 0 88 7 152
2017 Bilingual 56 33 5 5 0 0 0 90 5 59
2017 Unilingual English 54 25 6 12 4 0 0 79 15 131
2017 Either English or French 70 30 0 0 0 0 0 100 0 17
2014 Bilingual 42 36 9 5 6 1 0 79 11 72
2014 Unilingual English 43 35 4 15 3 0 0 78 18 113
2014 Either English or French 59 21 7 7 7 0 0 79 14 13

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 28 5 3 2 2 0 90 5 61
2019 Unilingual English 58 25 7 7 2 1 0 83 9 151
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 21 7 3 0 0 2 90 3 61
2019 Unilingual English 56 24 12 4 1 1 2 82 5 151

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 28 10 8 2 0 0 80 10 61
2019 Unilingual English 43 30 14 9 4 0 0 73 13 150
2017 Bilingual 55 37 4 1 2 0 1 93 3 60
2017 Unilingual English 40 31 12 11 4 2 0 73 15 131
2017 Either English or French 30 59 12 0 0 0 0 88 0 17
2014 Bilingual 38 38 11 6 6 0 1 77 11 72
2014 Unilingual English 37 26 16 10 12 0 0 63 22 113
2014 Either English or French 45 14 14 21 7 0 0 58 28 13
2011 Bilingual 40 30 5 14 10 2 0 71 24 63
2011 Unilingual English 35 33 14 11 5 0 1 69 16 105
2011 Either English or French 30 53 11 6 0 0 0 83 6 17

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 23 10 5 5 2 2 80 10 61
2019 Unilingual English 54 26 9 5 3 3 1 82 8 152
2017 Bilingual 61 29 5 0 2 0 3 93 2 60
2017 Unilingual English 54 23 10 7 3 2 0 79 10 131
2017 Either English or French 59 23 6 6 6 0 0 82 12 17
2014 Bilingual 49 28 11 6 6 0 1 77 12 72
2014 Unilingual English 43 27 10 9 10 2 0 71 19 113
2014 Either English or French 45 7 28 7 7 7 0 55 15 13
2011 Bilingual 46 26 11 2 14 2 0 73 16 63
2011 Unilingual English 47 25 11 7 7 2 2 74 14 105
2011 Either English or French 41 42 6 6 0 6 0 88 6 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 31 8 7 0 0 0 85 7 61
2019 Unilingual English 45 33 8 7 5 1 1 80 12 151
2017 Bilingual 56 33 7 1 2 0 1 90 3 60
2017 Unilingual English 46 29 11 12 2 0 0 74 15 131
2017 Either English or French 41 47 6 6 0 0 0 88 6 17
2014 Bilingual 39 32 8 9 11 0 1 72 20 72
2014 Unilingual English 37 31 10 10 12 0 0 68 22 113
2014 Either English or French 45 7 28 14 0 7 0 55 15 13
2011 Bilingual 47 28 11 5 10 0 0 74 15 62
2011 Unilingual English 45 26 10 11 9 0 0 71 20 103
2011 Either English or French 35 36 23 0 0 6 0 75 0 17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 85 7 2 3 2 2 0 93 5 61
2019 Unilingual English 87 5 4 1 0 0 3 95 1 152
2017 Bilingual 69 16 5 0 5 1 3 90 5 60
2017 Unilingual English 92 1 1 1 1 1 3 97 2 131
2017 Either English or French 76 24 0 0 0 0 0 100 0 17
2014 Bilingual 73 14 1 3 4 0 5 91 7 72
2014 Unilingual English 84 6 1 0 3 1 6 96 3 113
2014 Either English or French 93 7 0 0 0 0 0 100 0 13
2011 Bilingual 68 15 5 10 2 0 2 84 11 62
2011 Unilingual English 88 8 2 0 1 1 1 97 1 104
2011 Either English or French 82 18 0 0 0 0 0 100 0 17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 15 3 8 0 0 2 88 8 60
2019 Unilingual English 68 19 5 3 1 1 2 90 5 152
2017 Bilingual 40 27 10 8 3 7 5 75 13 60
2017 Unilingual English 48 27 7 8 5 2 3 79 14 131
2017 Either English or French 47 41 6 0 6 0 0 88 6 17
2014 Bilingual 32 17 13 10 11 6 11 59 25 72
2014 Unilingual English 38 20 9 14 12 5 2 62 28 113
2014 Either English or French 38 14 14 14 21 0 0 51 35 13
2011 Bilingual 35 14 15 22 8 2 5 52 32 63
2011 Unilingual English 39 25 11 10 11 3 1 66 22 105
2011 Either English or French 47 24 12 0 6 12 0 80 6 17

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 18 8 7 0 2 0 85 7 61
2019 Unilingual English 68 15 9 3 3 2 0 85 6 152
2017 Bilingual 61 21 10 0 5 2 1 85 5 60
2017 Unilingual English 56 24 10 5 2 2 1 82 8 131
2017 Either English or French 77 17 6 0 0 0 0 94 0 17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 22 2 8 3 0 0 87 12 61
2019 Unilingual English 56 27 10 5 1 1 0 83 7 151
2017 Bilingual 53 33 5 6 2 0 1 87 8 60
2017 Unilingual English 50 23 11 11 4 1 0 73 15 131
2017 Either English or French 59 35 6 0 0 0 0 94 0 17
2014 Bilingual 50 23 10 7 8 0 1 75 16 72
2014 Unilingual English 43 27 9 9 12 0 0 70 21 113
2014 Either English or French 45 20 7 21 7 0 0 65 28 13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 43 7 3 3 0 3 86 7 30
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 43 12 7 2 3 0 79 9 60
2019 Unilingual English 40 35 12 5 4 4 0 78 10 152
2017 Bilingual 39 27 11 11 2 10 0 74 14 60
2017 Unilingual English 31 34 15 10 6 4 0 68 17 131
2017 Either English or French 44 43 6 0 6 0 0 87 6 16
2014 Bilingual 25 31 15 18 7 4 0 58 26 72
2014 Unilingual English 16 31 13 22 14 4 0 49 37 113
2014 Either English or French 38 28 7 7 0 21 0 83 9 13
2011 Bilingual 24 24 18 19 13 3 0 49 33 63
2011 Unilingual English 28 28 17 14 8 5 0 59 23 104
2011 Either English or French 12 36 11 18 11 12 0 54 33 17

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 33 12 10 0 0 0 78 10 60
2019 Unilingual English 36 34 13 11 3 3 0 73 14 151
2017 Bilingual 35 31 13 13 3 5 0 70 17 60
2017 Unilingual English 31 30 13 16 7 3 0 62 24 130
2017 Either English or French 42 40 12 6 0 0 0 82 6 17
2014 Bilingual 22 32 17 9 15 4 0 57 26 72
2014 Unilingual English 17 26 16 18 20 3 0 44 39 113
2014 Either English or French 17 49 21 7 7 0 0 65 14 13
2011 Bilingual 21 30 9 24 13 2 2 52 38 63
2011 Unilingual English 26 36 11 17 9 1 0 63 26 105
2011 Either English or French 18 42 12 18 11 0 0 59 29 17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 38 15 10 2 3 0 72 12 60
2019 Unilingual English 28 32 13 16 7 4 0 62 24 152
2017 Bilingual 22 34 12 16 8 8 0 61 26 60
2017 Unilingual English 22 27 15 22 10 5 0 51 33 131
2017 Either English or French 30 23 12 35 0 0 0 53 35 17
2014 Bilingual 15 26 17 27 9 7 0 44 38 72
2014 Unilingual English 11 21 16 29 20 3 0 33 50 113
2014 Either English or French 17 34 14 0 21 14 0 59 24 13
2011 Bilingual 16 31 13 22 16 0 2 48 39 63
2011 Unilingual English 17 32 20 14 12 5 0 51 27 104
2011 Either English or French 6 54 6 17 12 6 0 63 31 17

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 35 17 14 3 0 0 66 17 60
2019 Unilingual English 22 34 14 19 7 3 0 58 27 152
2017 Bilingual 28 36 14 12 5 4 0 67 18 60
2017 Unilingual English 27 26 13 24 9 2 0 53 33 131
2017 Either English or French 30 29 12 29 0 0 0 59 29 17
2014 Bilingual 15 32 7 26 13 7 0 51 42 72
2014 Unilingual English 10 20 17 25 27 1 0 30 52 113
2014 Either English or French 17 35 7 20 14 7 0 56 37 13
2011 Bilingual 19 37 11 13 21 0 0 55 34 63
2011 Unilingual English 17 33 11 24 12 3 0 52 36 105
2011 Either English or French 6 47 17 24 6 0 0 53 30 17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 26 28 5 7 3 0 59 12 61
2019 Unilingual English 34 21 20 11 1 11 1 62 14 152
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 28 3 3 0 0 0 93 3 61
2019 Unilingual English 52 38 7 3 1 1 0 90 3 151
2017 Bilingual 44 39 10 6 0 0 0 83 6 60
2017 Unilingual English 42 38 9 7 4 0 0 80 11 131
2017 Either English or French 30 52 12 6 0 0 0 82 6 17
2014 Bilingual 35 44 10 5 4 1 0 81 10 72
2014 Unilingual English 28 40 15 10 5 2 0 69 16 113
2014 Either English or French 45 41 14 0 0 0 0 86 0 13
2011 Bilingual 35 42 2 18 5 0 0 76 22 63
2011 Unilingual English 33 40 14 9 4 0 0 73 12 105
2011 Either English or French 29 41 6 24 0 0 0 70 24 17

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 37 13 7 5 0 0 75 12 61
2019 Unilingual English 24 39 16 15 3 4 0 65 19 152

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 33 7 3 2 0 0 88 5 61
2019 Unilingual English 39 33 7 12 5 4 1 76 17 152
2017 Bilingual 53 28 12 6 2 0 0 81 7 60
2017 Unilingual English 46 27 8 10 6 1 1 75 17 131
2017 Either English or French 36 35 18 12 0 0 0 70 12 17
2014 Bilingual 39 39 3 11 6 1 1 80 17 72
2014 Unilingual English 34 31 10 12 9 3 0 67 22 113
2014 Either English or French 59 14 7 7 0 14 0 84 8 13
2011 Bilingual 32 19 13 16 19 2 0 52 36 63
2011 Unilingual English 36 33 16 4 5 5 1 74 9 105
2011 Either English or French 18 30 29 6 6 6 6 54 13 17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 24 7 3 3 0 0 87 7 61
2019 Unilingual English 47 35 7 6 3 2 0 84 9 152

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 26 18 5 8 5 5 65 15 61
2019 Unilingual English 28 22 15 13 10 9 3 57 26 152
2017 Bilingual 28 15 15 14 17 4 7 47 36 60
2017 Unilingual English 19 23 20 17 12 5 4 46 31 131
2017 Either English or French 48 6 24 6 0 17 0 64 7 17
2014 Bilingual 15 9 24 18 25 5 4 27 47 72
2014 Unilingual English 9 17 16 22 27 8 1 28 54 113
2014 Either English or French 31 14 7 14 14 21 0 56 35 13
2011 Bilingual 13 9 22 15 21 13 8 28 44 63
2011 Unilingual English 15 16 20 16 12 15 5 40 35 104
2011 Either English or French 6 18 30 12 11 18 6 31 30 17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 33 7 7 5 2 3 81 12 61
2019 Unilingual English 33 34 9 12 9 3 1 69 21 152
2017 Bilingual 35 31 12 18 3 2 0 67 21 60
2017 Unilingual English 21 29 14 19 12 4 2 52 33 131
2017 Either English or French 47 23 0 29 0 0 0 71 29 17
2014 Bilingual 11 41 14 21 12 1 0 53 33 72
2014 Unilingual English 12 23 15 23 23 4 0 37 48 113
2014 Either English or French 30 14 14 21 21 0 0 44 42 13
2011 Bilingual 22 31 13 23 8 3 0 55 32 62
2011 Unilingual English 27 36 16 11 9 2 0 65 20 104
2011 Either English or French 12 41 36 0 6 6 0 56 6 17

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 23 12 10 13 0 3 64 24 61
2019 Unilingual English 30 22 12 14 14 5 3 57 31 152
2017 Bilingual 22 32 11 10 20 3 2 57 31 60
2017 Unilingual English 15 25 7 25 21 5 2 44 49 131
2017 Either English or French 30 42 11 6 12 0 0 71 18 17
2014 Bilingual 11 21 11 15 32 4 6 36 52 72
2014 Unilingual English 7 11 12 27 41 1 2 18 69 113
2014 Either English or French 7 7 7 14 35 14 17 20 70 13
2011 Bilingual 14 21 21 16 24 2 3 36 42 63
2011 Unilingual English 12 28 14 21 18 4 3 43 42 105
2011 Either English or French 18 23 24 12 17 6 0 44 31 17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 21 17 3 0 0 2 80 3 61
2019 Unilingual English 51 26 11 3 4 1 5 80 8 152

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 7 3 7 0 0 7 89 7 60
2019 Unilingual English 55 19 10 4 5 2 6 80 9 151

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 21 2 3 3 2 3 91 7 61
2019 Unilingual English 55 24 12 4 1 1 3 82 6 151

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 17 2 7 5 2 5 86 13 60
2019 Unilingual English 48 24 13 6 6 1 2 75 12 152

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 13 10 10 10 0 5 69 21 61
2019 Unilingual English 39 15 10 16 16 2 2 57 33 151

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 7 7 5 0 0 5 88 5 61
2019 Unilingual English 73 13 5 3 1 1 3 90 5 150

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 11 2 5 3 3 3 89 9 61
2019 Unilingual English 78 7 3 0 3 4 4 93 4 152

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 3 2 2 2 2 8 95 4 61
2019 Unilingual English 83 6 2 1 1 3 5 96 1 152

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 48 8 0 5 2 0 87 5 61
2019 Unilingual English 38 35 14 7 2 3 0 76 10 152
2017 Bilingual 37 29 20 6 1 6 0 71 8 60
2017 Unilingual English 27 37 16 13 4 2 0 66 18 131
2017 Either English or French 24 53 6 18 0 0 0 76 18 17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 30 3 5 3 2 0 88 8 61
2019 Unilingual English 48 34 7 8 2 1 0 83 10 151
2017 Bilingual 43 41 7 8 0 1 0 85 8 60
2017 Unilingual English 43 40 9 4 4 0 0 83 8 131
2017 Either English or French 36 58 0 6 0 0 0 94 6 17
2014 Bilingual 39 30 11 7 8 4 0 72 16 72
2014 Unilingual English 34 36 15 7 8 1 0 70 15 113
2014 Either English or French 51 21 7 7 7 7 0 78 15 13
2011 Bilingual 36 40 13 2 8 2 0 77 10 63
2011 Unilingual English 42 34 8 8 5 2 0 78 14 105
2011 Either English or French 30 47 6 6 12 0 0 76 18 17

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 21 3 2 0 3 0 95 2 61
2019 Unilingual English 59 24 11 3 1 1 1 85 3 152
2017 Bilingual 54 25 12 3 2 5 0 83 5 60
2017 Unilingual English 52 36 6 1 1 3 0 91 3 131
2017 Either English or French 41 47 12 0 0 0 0 88 0 17
2014 Bilingual 46 31 8 4 1 8 0 85 6 72
2014 Unilingual English 39 34 17 3 3 4 0 76 6 113
2014 Either English or French 58 35 7 0 0 0 0 93 0 13

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 25 7 5 0 0 0 88 5 61
2019 Unilingual English 58 28 8 3 3 0 0 86 6 152
2017 Bilingual 55 32 13 0 0 0 0 87 0 60
2017 Unilingual English 48 36 8 3 5 1 0 84 8 130
2017 Either English or French 59 30 12 0 0 0 0 88 0 17
2014 Bilingual 42 32 5 15 6 0 0 74 21 72
2014 Unilingual English 43 26 18 6 7 0 0 69 13 113
2014 Either English or French 58 14 7 14 7 0 0 72 21 13
2011 Bilingual 37 37 11 6 8 0 0 74 15 62
2011 Unilingual English 51 28 10 6 5 1 0 79 11 103
2011 Either English or French 41 41 17 0 0 0 0 83 0 17

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 10 8 0 0 0 82 8 61
2019 Unilingual English 49 25 14 10 1 1 0 74 11 152
2017 Bilingual 38 26 21 10 3 2 0 66 13 60
2017 Unilingual English 35 29 18 5 12 1 0 64 17 131
2017 Either English or French 42 40 12 6 0 0 0 82 6 17
2014 Bilingual 19 37 15 14 14 1 0 57 28 72
2014 Unilingual English 19 26 21 17 17 0 0 45 34 113
2014 Either English or French 45 7 35 14 0 0 0 51 14 13
2011 Bilingual 22 30 16 18 11 3 0 54 30 63
2011 Unilingual English 29 36 15 9 11 0 0 66 19 105
2011 Either English or French 35 30 23 6 6 0 0 65 11 17

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 13 3 2 0 0 82 5 61
2019 Unilingual English 49 25 11 13 1 0 0 75 14 150
2017 Bilingual 39 24 21 14 1 0 0 63 16 60
2017 Unilingual English 32 36 15 9 7 1 0 68 16 131
2017 Either English or French 41 47 6 6 0 0 0 88 6 17
2014 Bilingual 20 41 9 15 14 0 0 61 29 72
2014 Unilingual English 16 27 20 20 16 0 0 43 36 113
2014 Either English or French 37 14 28 14 7 0 0 51 21 13
2011 Bilingual 22 39 8 16 14 0 0 61 31 62
2011 Unilingual English 33 34 14 11 8 0 0 68 18 105
2011 Either English or French 29 36 23 6 6 0 0 65 11 17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 31 18 5 2 2 2 74 7 61
2019 Unilingual English 39 21 13 14 9 4 0 62 24 152
2017 Bilingual 30 22 22 16 8 2 0 53 24 60
2017 Unilingual English 23 16 24 17 18 2 1 40 36 131
2017 Either English or French 24 30 29 6 6 6 0 57 12 17
2014 Bilingual 23 14 21 18 18 5 1 39 39 72
2014 Unilingual English 12 16 20 18 31 3 0 29 50 113
2014 Either English or French 28 7 28 7 7 7 17 45 18 13
2011 Bilingual 16 33 16 6 27 2 0 50 34 63
2011 Unilingual English 23 28 17 13 14 5 0 53 29 105
2011 Either English or French 35 30 6 12 17 0 0 65 29 17
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 26 34 40 61
2019 Unilingual English 37 27 36 152
2017 Bilingual 23 32 45 60
2017 Unilingual English 41 19 40 131
2017 Either English or French 23 35 41 17
2014 Bilingual 42 14 44 72
2014 Unilingual English 43 16 41 113
2014 Either English or French 44 14 42 13
2011 Bilingual 45 25 30 63
2011 Unilingual English 32 27 41 105
2011 Either English or French 35 53 11 17

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 19 6 25 31 12 6 16
2019 Unilingual English 5 30 41 5 12 5 56
2017 Bilingual 8 13 57 7 15 0 14
2017 Unilingual English 8 17 40 9 22 4 53
2014 Bilingual 4 13 70 3 9999 10 30
2014 Unilingual English 0 14 57 27 9999 2 49
2011 Bilingual 4 11 54 25 9999 7 28
2011 Unilingual English 3 18 47 18 9999 15 34
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 38 8 0 0 0 2 91 0 61
2019 Unilingual English 35 43 9 8 2 2 2 81 10 151

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 20 5 0 0 2 2 95 0 61
2019 Unilingual English 54 21 13 3 1 7 1 83 4 151
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 61
2019 Unilingual English 11 89 152

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 53 47 17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 65 35 17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 17

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 17

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 35 65 17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 53 47 17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 41 59 17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 47 53 17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 29 71 17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 65 35 17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 41 59 17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 30 70 17

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 60
2019 Unilingual English 16 84 152

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 15 13 7 3 15 12 68 14 61
2019 Unilingual English 37 17 16 8 3 13 7 67 13 152
2017 Bilingual 28 18 17 8 8 15 4 58 20 58
2017 Unilingual English 18 16 19 9 10 24 4 48 26 130
2017 Either English or French 18 24 29 6 0 23 0 54 8 17
2014 Bilingual 16 19 17 12 11 20 4 47 31 72
2014 Unilingual English 14 19 22 8 19 16 3 40 33 113
2014 Either English or French 14 30 20 0 0 35 0 69 0 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 13 7 2 2 3 0 90 4 60
2019 Unilingual English 57 22 12 3 2 3 1 82 5 152
2017 Bilingual 45 26 17 3 5 3 2 74 8 60
2017 Unilingual English 34 29 15 12 5 5 0 67 18 131
2017 Either English or French 24 47 18 6 0 6 0 75 6 17
2014 Bilingual 27 27 15 10 7 12 1 63 19 72
2014 Unilingual English 28 22 23 9 14 4 0 53 23 113
2014 Either English or French 38 21 14 0 0 28 0 81 0 13
2011 Bilingual 26 26 18 11 8 11 0 58 22 62
2011 Unilingual English 29 31 18 4 3 14 1 70 8 104
2011 Either English or French 30 17 24 17 6 6 0 50 25 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 60
2019 Unilingual English 6 94 152

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 60
2019 Unilingual English 8 92 151

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 13 13 5 2 18 12 72 9 61
2019 Unilingual English 37 16 18 3 3 16 7 70 7 152
2017 Bilingual 25 17 13 7 3 33 2 65 15 59
2017 Unilingual English 19 13 21 6 4 34 5 52 15 131
2017 Either English or French 18 18 41 0 0 23 0 47 0 17
2014 Bilingual 13 8 21 3 7 40 8 41 19 72
2014 Unilingual English 17 13 25 3 6 31 4 47 15 113
2014 Either English or French 7 21 30 0 0 42 0 48 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 10 13 2 0 2 0 85 2 61
2019 Unilingual English 60 20 10 4 1 3 1 84 6 152
2017 Bilingual 44 25 18 5 2 7 0 74 7 60
2017 Unilingual English 37 31 12 5 3 13 0 78 9 130
2017 Either English or French 24 47 23 0 0 6 0 75 0 17
2014 Bilingual 34 23 17 4 7 14 1 67 13 72
2014 Unilingual English 31 19 22 3 6 19 0 62 12 113
2014 Either English or French 14 51 14 7 0 14 0 76 8 13
2011 Bilingual 33 32 11 6 2 16 0 77 9 63
2011 Unilingual English 35 31 9 8 1 16 0 80 10 105
2011 Either English or French 30 24 24 11 0 12 0 60 13 17
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 33 23 7 7 0 0 63 14 60
2019 Unilingual English 32 34 12 12 10 0 1 66 23 152
2017 Bilingual 24 27 22 6 17 4 0 53 24 59
2017 Unilingual English 19 25 22 11 20 1 1 46 32 131
2017 Either English or French 5 30 41 12 0 6 6 40 13 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 40 17 23 7 0 0 53 30 60
2019 Unilingual English 16 34 26 16 8 1 0 50 24 152
2017 Bilingual 21 25 22 12 16 2 2 48 29 59
2017 Unilingual English 12 33 25 18 11 0 2 46 29 131
2017 Either English or French 29 24 24 23 0 0 0 53 23 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 33 25 10 7 0 5 56 18 60
2019 Unilingual English 23 31 21 17 6 1 1 55 23 149
2017 Bilingual 21 28 22 19 5 2 3 52 25 59
2017 Unilingual English 17 32 25 13 12 0 2 49 25 131
2017 Either English or French 35 30 23 6 6 0 0 65 12 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 23 25 18 12 0 2 45 30 61
2019 Unilingual English 18 31 24 14 11 1 0 50 26 151
2017 Bilingual 16 17 20 18 24 3 2 35 44 60
2017 Unilingual English 14 24 27 16 16 0 5 40 33 131
2017 Either English or French 41 12 12 23 12 0 0 53 35 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 36 19 8 2 0 3 70 10 59
2019 Unilingual English 47 27 15 9 2 1 0 74 11 151
2017 Bilingual 33 29 18 4 11 2 4 66 15 60
2017 Unilingual English 40 33 11 5 5 0 5 77 11 131
2017 Either English or French 53 35 6 6 0 0 0 88 6 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 28 20 8 8 0 2 63 17 60
2019 Unilingual English 34 28 18 13 7 1 0 63 19 152
2017 Bilingual 20 33 15 24 5 2 2 55 30 60
2017 Unilingual English 23 32 25 10 7 0 1 56 18 131
2017 Either English or French 42 29 18 12 0 0 0 70 12 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 28 20 5 2 0 3 72 7 60
2019 Unilingual English 30 37 22 5 4 1 1 69 9 151
2017 Bilingual 39 29 16 6 2 4 5 74 9 60
2017 Unilingual English 22 35 21 12 7 0 2 59 19 131
2017 Either English or French 24 36 23 17 0 0 0 59 17 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 38 27 7 7 0 2 59 14 60
2019 Unilingual English 19 36 19 16 8 1 1 56 24 151
2017 Bilingual 24 28 19 17 7 3 2 55 25 60
2017 Unilingual English 17 22 29 18 12 1 2 39 31 129
2017 Either English or French 30 23 6 29 12 0 0 53 41 17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 33 20 10 5 0 2 64 15 60
2019 Unilingual English 25 32 24 9 8 1 1 58 17 152
2017 Bilingual 34 36 12 10 3 4 2 74 14 59
2017 Unilingual English 23 27 22 14 12 1 2 51 27 131
2017 Either English or French 18 24 35 23 0 0 0 42 23 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 18 12 5 3 0 0 80 8 61
2019 Unilingual English 48 24 14 8 6 1 0 72 14 152

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 26 17 12 3 0 0 68 15 60
2019 Unilingual English 37 31 18 5 8 1 0 68 13 150
2017 Bilingual 36 24 28 1 7 2 2 62 8 59
2017 Unilingual English 27 30 25 9 6 0 2 58 16 130
2017 Either English or French 35 41 17 0 6 0 0 77 6 17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 19 5 5 2 0 2 88 7 59
2019 Unilingual English 69 17 6 5 1 1 1 87 7 152
2017 Bilingual 67 16 10 5 0 2 0 85 5 59
2017 Unilingual English 69 17 7 2 4 0 1 86 6 131
2017 Either English or French 53 47 0 0 0 0 0 100 0 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 3 2 2 5 2 3 91 7 60
2019 Unilingual English 81 7 2 2 2 1 5 94 4 152
2017 Bilingual 63 8 15 8 2 4 1 75 10 60
2017 Unilingual English 66 12 7 4 6 1 4 82 11 131
2017 Either English or French 77 6 12 6 0 0 0 82 6 17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 10 7 0 2 2 2 91 2 61
2019 Unilingual English 73 11 7 1 4 1 3 87 5 152
2017 Bilingual 58 25 5 8 0 2 1 87 8 59
2017 Unilingual English 53 32 7 2 3 0 3 88 5 130
2017 Either English or French 64 30 6 0 0 0 0 94 0 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 26 7 0 3 2 2 90 3 61
2019 Unilingual English 57 29 7 1 1 1 3 90 3 152
2017 Bilingual 62 17 8 8 2 2 1 82 10 59
2017 Unilingual English 50 24 10 8 4 1 2 77 13 130
2017 Either English or French 64 18 18 0 0 0 0 82 0 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 16 16 7 2 2 2 75 8 61
2019 Unilingual English 60 21 10 3 3 1 2 84 6 151
2017 Bilingual 58 13 7 4 0 2 16 87 4 59
2017 Unilingual English 56 10 2 2 0 1 30 96 2 130
2017 Either English or French 77 12 0 0 0 0 11 100 0 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 17 3 0 2 0 14 94 2 60
2019 Unilingual English 59 9 3 1 0 1 27 94 1 149
2017 Bilingual 70 16 7 0 0 4 3 93 0 59
2017 Unilingual English 67 20 4 0 1 0 8 95 1 131
2017 Either English or French 88 6 6 0 0 0 0 94 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 20 3 0 0 0 3 97 0 61
2019 Unilingual English 75 15 5 0 0 1 5 95 0 150
2017 Bilingual 67 13 7 2 3 5 3 87 5 59
2017 Unilingual English 45 16 13 10 15 0 1 62 25 131
2017 Either English or French 41 6 12 24 18 0 0 47 41 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 85 10 2 0 2 0 2 97 2 61
2019 Unilingual English 70 11 5 5 6 1 2 84 11 152
2017 Bilingual 55 20 15 2 3 4 1 79 5 59
2017 Unilingual English 57 22 11 4 1 0 5 84 5 130
2017 Either English or French 65 24 11 0 0 0 0 89 0 17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 23 12 0 2 0 2 86 2 60
2019 Unilingual English 55 22 14 5 1 1 2 79 6 150

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 37 37 7 5 0 0 52 12 60
2019 Unilingual English 18 31 35 12 3 1 0 50 15 152
2017 Bilingual 5 37 37 9 12 0 0 42 21 60
2017 Unilingual English 9 26 42 16 6 0 0 35 22 131
2017 Either English or French 6 29 59 6 0 0 0 35 6 17

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 21 46 16 10 0 0 26 28 61
2019 Unilingual English 9 21 35 25 9 0 1 34 31 150
2017 Bilingual 5 18 47 21 5 2 1 27 24 59
2017 Unilingual English 10 20 45 14 11 0 0 25 30 131
2017 Either English or French 0 18 41 29 12 0 0 41 18 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 41 8 0 2 0 0 90 2 61
2019 Unilingual English 41 35 11 8 2 3 0 78 10 150
2017 Bilingual 19 54 12 9 0 7 0 78 9 59
2017 Unilingual English 24 46 16 8 4 2 0 72 12 130
2017 Either English or French 18 29 29 18 0 6 0 50 19 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 35 8 5 2 2 0 85 7 60
2019 Unilingual English 35 31 16 11 3 3 0 68 15 152
2017 Bilingual 27 41 11 14 0 7 0 73 15 60
2017 Unilingual English 21 37 17 15 10 1 0 58 25 130
2017 Either English or French 18 41 30 0 6 6 0 62 6 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 61
2019 Unilingual English 14 86 152
2017 Bilingual 15 85 60
2017 Unilingual English 25 75 131
2014 Bilingual 14 86 72
2014 Unilingual English 21 79 113

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 86 14 22
2017 Unilingual English 68 32 32
2014 Bilingual 60 40 10
2014 Unilingual English 71 29 24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Unilingual English 47 26 11 10 0 0 5 78 11 19
2017 Unilingual English 47 31 13 4 0 0 5 82 5 22
2014 Unilingual English 53 18 12 12 6 0 0 71 18 17
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 34 21 13 8 0 2 22 78 61
2019 Unilingual English 22 35 22 9 8 1 3 23 77 151
2017 Bilingual 18 38 20 5 12 7 0 20 80 60
2017 Unilingual English 20 19 25 7 22 5 2 22 78 130
2017 Either English or French 23 24 12 30 0 11 0 26 74 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 72 28 46
2019 Unilingual English 60 40 112

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 45
2019 Unilingual English 44 56 110

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 29 9 20 4 0 0 66 25 45
2019 Unilingual English 26 28 20 11 6 2 8 59 18 109
2017 Bilingual 22 33 6 11 11 2 14 66 26 45
2017 Unilingual English 23 15 14 22 21 1 3 40 45 94
2017 Either English or French 0 46 9 27 18 0 0 46 45 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 11 22 27 27 2 0 22 55 45
2019 Unilingual English 6 19 18 17 28 3 8 29 51 109
2019 Either English or French 15 20 5 15 40 0 5 37 58 20
2017 Bilingual 2 13 8 23 37 5 11 19 71 45
2017 Unilingual English 3 7 8 19 57 1 6 10 82 94
2017 Either English or French 0 19 0 9 63 9 0 21 79 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 20 17 7 5 0 3 70 12 59
2019 Unilingual English 52 18 9 5 5 1 10 79 11 147
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