2020 Public Service Employee Survey Results for Canadian Heritage by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	44	7	14	7	0	0	71	21	42
2020	Non-Indigenous	33	50	5	10	2	0	0	83	12	1258

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	75	20	0	5	0	0	95	5	42
2020	Non-Indigenous	74	20	3	2	1	0	95	3	1253
2017	Indigenous	68	24	6	2	0	0	92	2	51
2017	Non-Indigenous	68	25	3	3	0	0	93	4	1212
2014	Indigenous	55	33	9	0	2	2	89	2	55
2014	Non-Indigenous	66	27	3	3	1	0	93	4	1300

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	33	10	27	5	2	58	32	42
2020	Non-Indigenous	32	39	11	14	3	1	71	17	1260
2019	Indigenous	45	41	10	4	0	0	86	4	40
2019	Non-Indigenous	53	34	6	6	1	0	87	7	1117
2017	Indigenous	40	45	9	6	0	0	85	6	51
2017	Non-Indigenous	50	36	5	6	2	0	87	8	1217
2014	Indigenous	48	33	7	5	6	2	82	11	55
2014	Non-Indigenous	44	39	8	7	3	0	83	9	1300

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	25	15	7	7	7	69	15	41
2020	Non-Indigenous	39	41	10	7	2	1	81	9	1252
2019	Indigenous	36	36	16	9	0	3	75	9	40
2019	Non-Indigenous	37	41	11	7	3	1	80	10	1115
2018	Indigenous	20	41	15	18	6	0	61	24	51
2018	Non-Indigenous	33	46	10	9	2	0	79	11	1159
2017	Indigenous	32	36	19	10	2	2	69	12	51
2017	Non-Indigenous	35	44	10	9	2	1	79	11	1218
2014	Indigenous	35	39	9	9	6	2	76	15	55
2014	Non-Indigenous	31	42	13	10	3	1	73	13	1298

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	38	7	14	5	2	73	19	42
2020	Non-Indigenous	42	37	11	8	2	0	79	10	1254
2019	Indigenous	49	40	9	0	2	0	89	2	40
2019	Non-Indigenous	52	36	7	4	1	0	88	5	1113
2017	Indigenous	44	43	6	2	6	0	87	8	51
2017	Non-Indigenous	54	37	5	2	1	0	91	4	1214
2014	Indigenous	47	33	7	7	4	2	82	11	55
2014	Non-Indigenous	47	40	7	4	1	0	88	5	1298

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	57	24	5	12	2	0	0	81	14	42
2020	Non-Indigenous	51	32	9	5	3	0	0	83	8	1255
2019	Indigenous	49	27	17	5	2	0	0	75	7	40
2019	Non-Indigenous	53	33	5	5	2	0	1	87	7	1115
2018	Indigenous	36	36	19	3	4	2	0	74	8	52
2018	Non-Indigenous	51	33	7	6	3	0	0	85	8	1158
2017	Indigenous	43	41	6	4	6	0	0	85	10	50
2017	Non-Indigenous	48	34	7	7	3	0	1	83	10	1216
2014	Indigenous	45	25	14	5	9	0	2	71	15	55
2014	Non-Indigenous	43	35	10	7	3	1	1	80	10	1300

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	34	14	7	0	0	79	7	42
2020	Non-Indigenous	45	40	8	5	2	0	85	7	1256
2019	Indigenous	35	42	12	11	0	0	77	11	40
2019	Non-Indigenous	41	42	9	6	2	0	83	8	1120
2018	Indigenous	30	41	16	11	2	0	70	13	50
2018	Non-Indigenous	39	43	9	7	3	0	82	10	1149
2017	Indigenous	34	45	12	7	2	0	79	9	51
2017	Non-Indigenous	36	45	8	7	3	0	82	10	1216
2014	Indigenous	29	35	18	5	11	2	65	17	55
2014	Non-Indigenous	30	47	12	7	3	0	77	11	1300

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	45	5	2	10	2	83	12	42
2020	Non-Indigenous	43	39	9	6	2	0	82	9	1261
2019	Indigenous	26	38	21	11	4	0	64	16	40
2019	Non-Indigenous	38	40	10	8	3	0	78	11	1118
2018	Indigenous	39	22	20	11	7	0	62	18	50
2018	Non-Indigenous	36	39	13	8	4	0	75	12	1157
2017	Indigenous	34	33	19	10	6	0	66	15	51
2017	Non-Indigenous	35	38	13	9	5	0	73	13	1215
2014	Indigenous	32	38	12	9	8	2	71	17	55
2014	Non-Indigenous	31	38	16	11	4	0	69	15	1300

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	43	7	7	2	83	10	42
2020	Non-Indigenous	41	43	8	6	2	84	8	1251
2019	Indigenous	22	53	20	4	0	75	4	40
2019	Non-Indigenous	35	45	11	7	3	79	10	1113
2018	Indigenous	28	37	15	15	6	65	21	52
2018	Non-Indigenous	34	42	12	9	3	76	12	1157
2017	Indigenous	30	53	9	2	6	83	8	51
2017	Non-Indigenous	34	42	11	9	4	75	13	1215

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	47	34	5	12	0	0	3	83	12	42
2020	Non-Indigenous	52	38	6	2	1	0	0	90	4	1257
2019	Indigenous	26	54	17	2	0	0	0	80	2	40
2019	Non-Indigenous	47	40	8	3	1	0	0	87	4	1113
2018	Indigenous	30	50	9	9	0	2	0	82	9	52
2018	Non-Indigenous	47	41	8	3	1	0	0	89	4	1162
2017	Indigenous	38	47	11	2	2	0	0	85	4	51
2017	Non-Indigenous	43	41	8	4	2	0	0	85	7	1215
2014	Indigenous	45	28	7	14	2	0	4	76	17	55
2014	Non-Indigenous	38	44	11	5	2	0	0	83	7	1300

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	38	5	2	12	81	14	42
2020	Non-Indigenous	44	38	9	6	3	82	9	1256
2019	Indigenous	17	44	23	9	7	61	16	40
2019	Non-Indigenous	40	40	11	6	3	80	9	1114
2018	Indigenous	31	31	18	12	7	62	20	52
2018	Non-Indigenous	39	39	10	7	4	79	11	1160
2017	Indigenous	29	40	15	9	6	69	15	50
2017	Non-Indigenous	36	40	11	7	5	76	13	1214

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	43	7	5	0	0	0	88	5	42
2020	Non-Indigenous	56	33	7	2	1	0	0	90	3	1254
2019	Indigenous	35	41	14	6	0	3	0	79	6	40
2019	Non-Indigenous	53	35	7	4	1	0	0	88	5	1116
2018	Indigenous	40	40	11	7	2	0	0	80	9	51
2018	Non-Indigenous	50	37	9	3	2	0	0	87	4	1150
2017	Indigenous	57	32	8	2	2	0	0	89	4	51
2017	Non-Indigenous	52	34	9	3	2	0	0	86	4	1212
2014	Indigenous	58	34	7	0	0	0	2	93	0	55
2014	Non-Indigenous	55	33	8	2	1	0	0	88	4	1299

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	35	12	12	2	0	0	74	14	41
2020	Non-Indigenous	40	40	11	6	3	0	0	80	9	1257
2019	Indigenous	28	34	18	9	7	3	0	65	17	40
2019	Non-Indigenous	36	40	13	8	3	0	0	76	11	1114
2018	Indigenous	33	33	9	15	8	0	2	67	23	52
2018	Non-Indigenous	35	41	11	8	5	0	0	76	12	1155
2017	Indigenous	30	45	11	10	4	0	0	75	13	51
2017	Non-Indigenous	35	40	11	9	4	0	0	76	13	1212
2014	Indigenous	24	49	11	4	11	0	2	74	15	55
2014	Non-Indigenous	26	41	15	13	4	0	1	68	17	1300

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	41	10	7	2	0	81	9	42
2020	Non-Indigenous	47	34	10	6	3	0	82	8	1259
2019	Indigenous	30	42	16	9	2	0	72	12	40
2019	Non-Indigenous	42	37	12	7	3	0	78	10	1115
2018	Indigenous	42	26	10	11	11	0	68	22	51
2018	Non-Indigenous	41	36	12	8	3	0	77	11	1156
2017	Indigenous	33	51	4	6	6	0	85	12	51
2017	Non-Indigenous	41	37	11	7	4	0	78	11	1213
2014	Indigenous	31	38	11	8	10	2	71	18	55
2014	Non-Indigenous	30	40	15	10	5	0	70	15	1298

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	45	5	12	2	0	0	81	14	40
2020	Non-Indigenous	41	43	9	5	2	0	0	84	6	1254
2019	Indigenous	30	39	22	6	2	0	0	70	8	40
2019	Non-Indigenous	39	42	10	5	2	0	1	82	7	1103
2018	Indigenous	31	34	20	10	2	0	2	67	13	52
2018	Non-Indigenous	36	40	13	7	3	0	0	77	10	1158
2017	Indigenous	30	51	4	11	4	0	0	81	15	51
2017	Non-Indigenous	36	43	10	7	3	1	1	80	10	1212
2014	Indigenous	34	37	14	5	8	0	2	73	13	55
2014	Non-Indigenous	33	41	16	8	2	0	0	74	10	1298

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	52	36	7	2	2	0	88	5	42
2020	Non-Indigenous	50	37	8	4	1	0	87	6	1256
2019	Indigenous	37	39	16	8	0	0	77	8	40
2019	Non-Indigenous	46	42	8	4	1	0	87	5	1122
2018	Indigenous	34	46	13	5	2	0	79	7	51
2018	Non-Indigenous	45	40	8	4	2	0	85	7	1161
2017	Indigenous	47	30	11	4	8	0	77	11	51
2017	Non-Indigenous	45	38	10	5	2	0	83	7	1212
2014	Indigenous	39	40	8	5	5	2	81	11	55
2014	Non-Indigenous	38	42	12	5	2	0	80	7	1298

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	36	17	7	5	0	70	12	41
2020	Non-Indigenous	36	34	17	7	6	0	70	13	1253
2019	Indigenous	45	35	14	2	4	0	80	6	40
2019	Non-Indigenous	41	33	16	7	3	0	74	10	1114
2018	Indigenous	46	23	19	11	2	0	68	12	52
2018	Non-Indigenous	42	30	16	8	4	0	72	12	1165
2017	Indigenous	43	46	7	0	2	2	91	2	51
2017	Non-Indigenous	38	37	14	6	4	0	75	11	1218
2014	Indigenous	46	34	11	2	6	2	81	8	55
2014	Non-Indigenous	37	38	15	7	3	0	75	10	1300

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	7	29	38	16	7	2	0	24	37	42
2020	Non-Indigenous	8	22	40	19	8	1	1	28	31	1263
2019	Indigenous	9	25	40	16	6	3	0	24	35	40
2019	Non-Indigenous	9	26	37	20	7	0	1	27	35	1122
2018	Indigenous	3	33	41	19	3	0	0	23	36	52
2018	Non-Indigenous	8	25	39	20	6	1	1	26	34	1158
2017	Indigenous	14	21	35	18	10	0	2	28	36	50
2017	Non-Indigenous	8	24	38	18	8	1	3	28	33	1212
2014	Indigenous	8	26	33	18	12	0	4	30	35	55
2014	Non-Indigenous	7	29	40	14	7	0	2	22	37	1295

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	5	14	16	48	12	2	3	63	20	42
2020	Non-Indigenous	4	7	22	39	23	3	2	65	12	1258
2019	Indigenous	2	9	19	58	9	2	0	69	12	39
2019	Non-Indigenous	5	13	29	31	16	3	2	50	19	1118
2018	Indigenous	4	11	37	34	9	6	0	45	16	52
2018	Non-Indigenous	4	15	32	29	15	3	2	46	20	1153
2017	Indigenous	6	16	16	37	20	2	4	61	23	50
2017	Non-Indigenous	5	12	27	28	19	6	4	51	19	1212
2014	Indigenous	4	14	25	26	24	0	7	54	19	55
2014	Non-Indigenous	6	17	31	27	12	3	3	42	25	1295

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	15	21	26	26	9	2	0	36	37	42
2020	Non-Indigenous	10	23	36	20	8	2	1	29	34	1259
2019	Indigenous	9	28	29	21	13	0	0	34	37	40
2019	Non-Indigenous	16	27	34	12	7	1	2	20	45	1121
2018	Indigenous	10	34	39	11	2	4	0	14	46	51
2018	Non-Indigenous	16	27	32	15	6	2	2	23	45	1154
2017	Indigenous	17	29	33	17	2	0	2	19	47	50
2017	Non-Indigenous	16	27	33	13	7	2	3	21	45	1214
2014	Indigenous	27	18	31	11	10	0	4	22	46	55
2014	Non-Indigenous	25	29	28	9	5	1	2	14	57	1296

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	10	19	41	19	9	2	0	28	30	42
2020	Non-Indigenous	10	18	34	25	11	1	1	36	29	1252
2019	Indigenous	7	21	25	34	10	3	0	45	29	40
2019	Non-Indigenous	8	21	36	22	10	1	1	34	30	1117
2018	Indigenous	7	17	33	28	7	6	3	38	26	51
2018	Non-Indigenous	8	22	36	22	10	1	1	33	31	1152
2017	Indigenous	12	26	23	30	8	0	0	39	38	49
2017	Non-Indigenous	10	20	36	20	11	1	2	33	31	1211
2014	Indigenous	11	16	30	18	21	0	4	41	28	55
2014	Non-Indigenous	8	24	38	21	7	1	2	29	32	1295

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	14	19	34	18	5	2	7	25	37	42
2020	Non-Indigenous	14	21	27	21	12	1	3	35	37	1258
2019	Indigenous	7	30	36	18	4	3	2	24	38	40
2019	Non-Indigenous	14	25	26	19	11	1	3	32	41	1118
2018	Indigenous	10	30	29	22	3	5	0	27	43	52
2018	Non-Indigenous	15	25	28	18	10	1	2	29	41	1152
2017	Indigenous	19	33	24	14	8	2	0	23	53	50
2017	Non-Indigenous	16	25	27	16	9	2	4	27	44	1211
2014	Indigenous	16	20	37	6	19	0	2	25	37	55
2014	Non-Indigenous	19	31	27	12	7	1	2	20	52	1295

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	5	15	24	27	18	9	2	50	22	41
2020	Non-Indigenous	5	12	26	31	20	3	3	54	18	1256
2019	Indigenous	5	12	28	36	15	0	5	54	17	40
2019	Non-Indigenous	8	19	29	26	15	2	2	42	28	1117
2018	Indigenous	2	20	35	23	11	9	0	38	24	51
2018	Non-Indigenous	8	22	28	25	12	2	2	39	32	1155
2017	Indigenous	8	26	32	27	6	2	0	33	34	49
2017	Non-Indigenous	8	19	26	23	15	4	5	41	30	1210
2014	Indigenous	9	10	22	25	27	2	5	56	21	55
2014	Non-Indigenous	7	20	30	24	11	2	4	38	30	1296

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	10	17	36	21	7	5	4	31	29	42
2020	Non-Indigenous	10	18	37	21	11	2	1	33	29	1253
2019	Indigenous	11	21	44	20	0	0	3	20	34	40
2019	Non-Indigenous	12	26	36	15	8	1	2	24	39	1117
2018	Indigenous	10	28	30	15	7	9	0	24	42	52
2018	Non-Indigenous	13	24	36	15	8	3	1	24	38	1159
2017	Indigenous	23	19	32	14	8	0	4	22	44	50
2017	Non-Indigenous	14	25	31	15	9	3	3	25	42	1212
2014	Indigenous	20	21	25	19	12	0	4	32	42	55
2014	Non-Indigenous	16	26	35	13	6	2	2	20	44	1296

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	7	7	46	25	7	2	4	35	16	41
2020	Non-Indigenous	4	13	38	30	13	1	1	44	18	1258
2019	Indigenous	4	13	42	24	13	0	3	38	18	40
2019	Non-Indigenous	8	19	36	23	12	1	1	36	28	1121

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	19	29	22	10	2	10	9	59	15	42
2020	Non-Indigenous	35	31	13	5	3	7	5	75	10	1258
2019	Indigenous	42	28	9	4	9	2	5	76	15	40
2019	Non-Indigenous	35	31	13	7	4	5	5	73	13	1119
2018	Indigenous	29	29	12	10	9	7	4	65	21	51
2018	Non-Indigenous	28	36	13	8	5	7	4	71	15	1162
2017	Indigenous	29	29	17	4	11	8	2	64	17	51
2017	Non-Indigenous	31	31	13	7	6	6	5	71	15	1212
2014	Indigenous	41	20	17	4	13	0	5	64	17	55
2014	Non-Indigenous	31	33	13	9	5	4	5	70	15	1299

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	58	19	9	5	7	2	0	78	12	42
2020	Non-Indigenous	58	28	6	5	3	1	0	87	8	1256
2019	Indigenous	62	22	9	0	7	0	0	84	7	40
2019	Non-Indigenous	54	31	6	7	3	0	0	85	10	1115
2018	Indigenous	45	28	11	9	7	0	0	73	17	51
2018	Non-Indigenous	52	33	5	6	4	0	0	85	10	1163
2017	Indigenous	46	36	6	2	8	3	0	84	10	50
2017	Non-Indigenous	53	29	7	7	4	0	0	82	10	1214
2014	Indigenous	50	34	7	2	5	0	2	86	7	55
2014	Non-Indigenous	50	31	10	6	3	1	0	81	9	1297

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	67	14	9	7	2	0	81	9	42
2020	Non-Indigenous	64	28	3	3	1	0	92	5	1251
2019	Indigenous	70	21	2	5	2	0	91	7	40
2019	Non-Indigenous	59	29	5	6	1	0	88	7	1116
2018	Indigenous	48	33	12	4	4	0	81	7	51
2018	Non-Indigenous	57	32	5	4	1	0	90	5	1160
2017	Indigenous	52	32	8	4	4	0	84	8	51
2017	Non-Indigenous	51	35	7	4	2	0	87	7	1212
2014	Indigenous	49	30	11	2	7	2	80	9	55
2014	Non-Indigenous	48	38	8	4	1	0	86	6	1300

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	60	19	9	5	7	0	79	12	42
2020	Non-Indigenous	59	30	5	4	1	1	89	5	1248
2019	Indigenous	54	24	9	3	7	2	80	11	40
2019	Non-Indigenous	53	34	8	4	1	0	88	5	1119
2018	Indigenous	40	37	11	10	4	0	76	13	51
2018	Non-Indigenous	48	40	7	3	1	1	89	5	1160

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	60	21	9	2	7	0	0	81	10	42
2020	Non-Indigenous	58	23	7	4	2	4	2	86	6	1261

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	23	7	2	0	0	5	90	2	42
2020	Non-Indigenous	61	23	9	2	1	1	3	87	4	1263
2019	Indigenous	57	20	13	6	2	0	2	78	9	40
2019	Non-Indigenous	53	28	10	4	2	1	3	84	6	1121

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	34	10	7	5	0	0	78	12	41
2020	Non-Indigenous	54	31	8	5	2	0	0	86	6	1260
2019	Indigenous	46	30	12	9	2	0	0	77	11	40
2019	Non-Indigenous	45	33	10	8	2	1	1	80	10	1119
2018	Indigenous	37	35	17	7	5	0	0	71	12	52
2018	Non-Indigenous	44	34	10	7	4	0	1	79	11	1159
2017	Indigenous	40	43	10	2	6	0	0	83	8	50
2017	Non-Indigenous	44	36	10	7	2	1	0	81	10	1217
2014	Indigenous	37	34	15	5	8	0	2	72	13	55
2014	Non-Indigenous	41	37	11	6	2	0	1	79	9	1299

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	29	12	10	2	0	0	77	12	42
2020	Non-Indigenous	60	22	10	3	2	2	1	84	5	1258

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	51	29	10	5	2	2	2	83	7	42
2020	Non-Indigenous	61	27	6	5	2	0	0	88	6	1261
2019	Indigenous	57	23	11	2	6	0	0	81	8	40
2019	Non-Indigenous	50	33	8	6	2	0	1	84	8	1120
2018	Indigenous	41	35	11	5	3	5	0	79	9	52
2018	Non-Indigenous	49	34	7	5	4	0	1	83	9	1153
2017	Indigenous	38	46	6	2	8	0	0	84	10	50
2017	Non-Indigenous	48	37	8	5	2	0	0	85	7	1218
2014	Indigenous	47	37	7	2	6	0	2	85	8	55
2014	Non-Indigenous	47	34	12	5	2	0	0	81	7	1299

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	47	53	42
2020	Non-Indigenous	47	53	1263

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	17	10	0	0	2	9	89	0	42
2020	Non-Indigenous	65	18	6	1	1	3	5	91	3	1258

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	27	2	4	5	0	0	89	9	42
2020	Non-Indigenous	65	22	7	5	1	0	0	87	6	1262
2019	Indigenous	62	21	4	8	5	0	0	83	13	40
2019	Non-Indigenous	56	28	8	6	2	0	0	84	8	1118
2018	Indigenous	45	26	13	9	5	2	0	72	15	52
2018	Non-Indigenous	53	28	9	6	4	0	0	82	9	1160
2017	Indigenous	54	27	8	4	8	0	0	81	11	51
2017	Non-Indigenous	57	26	9	5	3	0	0	83	8	1217
2014	Indigenous	46	34	8	3	6	0	2	82	10	55
2014	Non-Indigenous	49	32	10	5	3	1	0	82	8	1299

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	51	7	5	0	5	2	87	5	42
2020	Non-Indigenous	48	30	8	4	2	8	0	84	6	1261
2019	Indigenous	35	33	0	11	2	19	0	84	16	40
2019	Non-Indigenous	33	40	13	6	2	6	0	78	8	1111
2018	Indigenous	33	39	14	0	6	9	0	78	6	51
2018	Non-Indigenous	36	37	13	5	2	6	0	78	8	1161
2017	Indigenous	30	39	15	7	6	3	0	71	14	51
2017	Non-Indigenous	31	39	14	6	4	7	0	74	10	1215
2014	Indigenous	33	34	16	5	4	5	2	73	10	55
2014	Non-Indigenous	25	38	18	8	3	7	0	69	11	1299

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	38	43	7	7	2	2	0	83	10	42
2020	Non-Indigenous	44	35	10	7	3	2	0	80	9	1258
2019	Indigenous	31	33	13	11	2	10	0	71	15	40
2019	Non-Indigenous	30	41	17	7	3	2	0	72	11	1108
2018	Indigenous	25	42	20	7	5	0	0	67	13	52
2018	Non-Indigenous	31	41	16	7	3	2	0	74	10	1160
2017	Indigenous	27	43	16	4	6	3	2	73	10	51
2017	Non-Indigenous	27	38	17	9	5	3	0	68	14	1216
2014	Indigenous	33	38	18	7	2	0	2	73	10	55
2014	Non-Indigenous	22	38	21	10	4	3	0	63	15	1299

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	45	19	2	5	5	3	71	8	42
2020	Non-Indigenous	33	36	13	9	3	5	0	73	13	1258
2019	Indigenous	24	28	18	7	5	18	0	65	14	40
2019	Non-Indigenous	22	39	20	9	4	6	0	65	14	1105
2018	Indigenous	20	39	23	9	4	6	0	62	13	52
2018	Non-Indigenous	21	40	20	9	3	6	0	66	13	1157
2017	Indigenous	19	48	17	6	4	4	2	72	10	51
2017	Non-Indigenous	18	38	21	11	5	7	0	60	17	1215
2014	Indigenous	26	40	21	5	2	4	2	70	8	55
2014	Non-Indigenous	15	36	24	12	5	7	0	55	19	1300

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	42	10	12	2	2	0	75	15	42
2020	Non-Indigenous	32	39	13	9	4	2	0	73	13	1258
2019	Indigenous	29	32	19	11	2	7	0	65	15	39
2019	Non-Indigenous	21	40	18	13	5	3	0	63	18	1113
2018	Indigenous	12	45	25	5	9	3	0	59	15	52
2018	Non-Indigenous	21	42	15	14	5	3	0	65	19	1161
2017	Indigenous	19	45	20	9	4	3	0	66	14	51
2017	Non-Indigenous	21	41	17	12	6	3	0	64	18	1215
2014	Indigenous	26	43	18	5	4	2	2	72	9	55
2014	Non-Indigenous	19	40	18	13	6	3	0	61	20	1297

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	67	16	10	5	0	2	85	5	42
2020	Non-Indigenous	72	19	7	1	0	1	92	1	1259
2019	Indigenous	62	22	7	2	0	7	90	3	40
2019	Non-Indigenous	66	24	7	1	1	2	92	2	1120

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	38	31	17	5	2	7	0	74	8	42
2020	Non-Indigenous	35	46	11	5	1	1	0	83	6	1259
2019	Indigenous	38	47	7	7	2	0	0	84	9	40
2019	Non-Indigenous	29	48	15	6	1	1	0	78	7	1120
2018	Indigenous	37	36	16	9	2	0	0	73	11	52
2018	Non-Indigenous	30	50	12	6	1	1	0	81	7	1162
2017	Indigenous	38	46	10	6	0	0	0	84	6	50
2017	Non-Indigenous	31	45	13	8	2	1	0	77	10	1215
2014	Indigenous	37	41	16	0	4	0	2	79	4	55
2014	Non-Indigenous	29	44	16	7	2	2	0	75	9	1300

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	41	15	10	3	5	3	71	13	41
2020	Non-Indigenous	24	45	15	9	3	4	0	72	12	1255
2019	Indigenous	23	33	26	11	5	2	0	58	16	40
2019	Non-Indigenous	17	42	20	14	4	3	0	61	19	1110

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	35	10	5	3	2	2	82	8	41
2020	Non-Indigenous	47	33	9	5	2	2	1	83	7	1259
2019	Indigenous	31	46	15	2	0	2	3	82	3	40
2019	Non-Indigenous	43	37	10	5	3	1	1	82	8	1120
2018	Indigenous	42	28	12	11	3	2	2	73	14	51
2018	Non-Indigenous	46	38	7	5	3	2	1	86	8	1162
2017	Indigenous	47	38	6	4	0	6	0	90	4	51
2017	Non-Indigenous	45	36	8	6	2	2	1	84	8	1215
2014	Indigenous	57	30	5	2	2	2	2	91	4	55
2014	Non-Indigenous	45	39	6	4	3	2	1	87	7	1300

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	36	10	7	2	0	2	80	10	42
2020	Non-Indigenous	48	34	12	3	2	2	0	84	4	1256
2019	Indigenous	48	27	13	9	0	0	3	77	9	40
2019	Non-Indigenous	45	37	12	3	1	1	0	83	4	1114
2018	Indigenous	41	21	27	8	2	0	0	62	10	52
2018	Non-Indigenous	44	41	10	3	1	1	0	86	4	1152

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	32	7	12	10	10	2	67	25	41
2020	Non-Indigenous	25	24	18	10	6	13	3	58	20	1257
2019	Indigenous	20	29	24	4	9	7	6	57	16	39
2019	Non-Indigenous	20	25	19	12	8	11	4	53	24	1117
2018	Indigenous	21	18	24	15	15	6	2	41	33	51
2018	Non-Indigenous	20	26	19	12	8	12	2	54	24	1161
2017	Indigenous	13	21	26	11	10	17	2	42	26	51
2017	Non-Indigenous	17	21	19	12	11	14	5	48	29	1213
2014	Indigenous	16	25	11	14	13	16	5	51	35	55
2014	Non-Indigenous	15	22	21	14	10	13	4	45	29	1299

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	32	23	7	7	5	5	58	16	42
2020	Non-Indigenous	31	36	17	9	4	3	0	69	14	1253
2019	Indigenous	24	33	18	11	4	6	3	63	17	40
2019	Non-Indigenous	26	37	16	13	6	2	0	65	19	1113
2018	Indigenous	17	36	29	9	3	4	2	56	13	52
2018	Non-Indigenous	24	40	18	11	5	2	0	65	17	1161
2017	Indigenous	23	47	20	4	2	4	0	73	6	50
2017	Non-Indigenous	29	38	14	9	4	5	1	71	14	1215
2014	Indigenous	33	33	14	9	8	2	2	68	17	55
2014	Non-Indigenous	23	39	18	11	5	2	1	65	17	1298

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	29	12	11	15	5	3	59	28	42
2020	Non-Indigenous	26	31	15	13	9	3	3	61	23	1262
2019	Indigenous	13	28	20	7	20	4	7	47	30	40
2019	Non-Indigenous	22	31	17	15	11	3	2	55	28	1118
2018	Indigenous	22	27	21	16	14	0	0	49	30	52
2018	Non-Indigenous	23	30	17	16	10	3	2	55	27	1162
2017	Indigenous	19	30	15	17	11	6	2	53	31	51
2017	Non-Indigenous	20	30	15	17	11	4	3	54	30	1214
2014	Indigenous	20	22	14	18	20	4	2	45	40	55
2014	Non-Indigenous	15	28	18	20	13	3	3	45	36	1300

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	50	19	12	14	3	2	0	71	17	42
2020	Non-Indigenous	50	21	13	7	4	1	4	75	11	1261
2019	Indigenous	43	22	14	11	0	0	10	72	12	40
2019	Non-Indigenous	55	23	12	3	3	0	3	81	6	1118

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	55	27	7	5	2	5	0	85	8	42
2020	Non-Indigenous	55	22	12	3	2	2	3	81	6	1258
2019	Indigenous	44	15	15	9	0	0	16	71	11	40
2019	Non-Indigenous	55	22	13	3	3	1	3	81	6	1119

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	66	10	12	3	5	5	0	80	8	41
2020	Non-Indigenous	80	7	2	2	2	3	5	94	4	1255
2019	Indigenous	73	7	4	2	2	4	6	90	5	40
2019	Non-Indigenous	77	8	3	2	2	3	5	93	4	1117

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	76	10	5	2	0	2	5	92	3	42
2020	Non-Indigenous	75	11	3	1	1	1	7	94	2	1256
2019	Indigenous	66	12	0	0	0	0	22	100	0	39
2019	Non-Indigenous	82	5	1	1	1	1	9	96	2	1110

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	37	15	7	7	2	0	70	15	41
2020	Non-Indigenous	31	44	15	4	2	3	1	78	6	1259
2019	Indigenous	19	52	17	2	2	8	0	76	5	40
2019	Non-Indigenous	24	47	16	7	2	4	0	74	9	1117
2018	Indigenous	17	39	16	12	7	9	0	62	21	52
2018	Non-Indigenous	28	42	18	6	3	3	0	72	9	1161
2017	Indigenous	19	54	16	6	2	4	0	76	8	51
2017	Non-Indigenous	25	41	19	6	3	4	0	70	10	1210

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	41	12	5	0	2	0	83	5	42
2020	Non-Indigenous	45	40	8	5	1	1	0	86	6	1256
2019	Indigenous	46	33	18	2	0	0	0	79	2	39
2019	Non-Indigenous	44	41	9	4	1	1	0	85	6	1113
2018	Indigenous	40	37	14	3	4	2	0	79	7	52
2018	Non-Indigenous	47	39	7	4	1	2	0	87	5	1156
2017	Indigenous	38	43	10	2	2	6	0	86	4	51
2017	Non-Indigenous	43	42	8	4	1	1	0	87	5	1214
2014	Indigenous	50	39	7	0	2	0	2	91	2	55
2014	Non-Indigenous	42	40	11	3	1	2	0	84	5	1300

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	34	7	2	5	2	0	85	7	42
2020	Non-Indigenous	48	35	9	4	1	4	0	86	5	1257
2019	Indigenous	53	29	14	5	0	0	0	82	5	39
2019	Non-Indigenous	49	37	9	2	1	2	0	88	3	1117
2018	Indigenous	51	27	12	3	3	4	0	81	7	52
2018	Non-Indigenous	46	39	8	4	1	3	0	87	5	1154
2017	Indigenous	34	38	17	4	2	6	0	76	6	51
2017	Non-Indigenous	43	37	10	3	2	5	0	84	5	1213
2014	Indigenous	50	28	9	8	0	4	2	82	8	55
2014	Non-Indigenous	41	38	13	2	1	5	0	84	3	1298

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	38	7	5	5	2	0	83	10	42
2020	Non-Indigenous	49	33	9	3	1	4	1	86	5	1256

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	33	7	10	7	0	0	76	17	42
2020	Non-Indigenous	52	30	6	5	2	3	2	87	7	1258

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	52	36	7	2	2	0	0	88	5	42
2020	Non-Indigenous	65	27	4	3	1	0	0	92	4	1260
2019	Indigenous	67	20	7	0	5	2	0	89	5	40
2019	Non-Indigenous	58	33	6	2	1	0	0	91	3	1117
2018	Indigenous	58	21	13	3	2	0	2	81	6	52
2018	Non-Indigenous	57	34	6	2	1	0	0	91	3	1156
2017	Indigenous	44	42	10	0	4	0	0	86	4	51
2017	Non-Indigenous	53	37	6	2	1	0	0	90	4	1217
2014	Indigenous	59	30	7	2	0	0	2	91	2	55
2014	Non-Indigenous	48	41	8	2	1	0	0	89	3	1296

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	52	27	10	5	0	7	0	84	5	42
2020	Non-Indigenous	62	25	8	3	2	0	0	88	5	1254
2019	Indigenous	56	30	7	0	7	0	0	86	7	40
2019	Non-Indigenous	57	30	9	2	1	0	0	88	3	1115
2018	Indigenous	48	31	14	2	4	2	0	80	6	52
2018	Non-Indigenous	56	31	9	3	1	0	0	87	4	1154
2017	Indigenous	53	25	13	2	6	2	0	79	8	50
2017	Non-Indigenous	51	33	10	3	2	1	0	84	6	1210
2014	Indigenous	50	31	16	2	0	0	2	82	2	55
2014	Non-Indigenous	39	40	14	4	1	1	0	80	6	1300

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	52	31	12	2	0	2	0	85	2	42
2020	Non-Indigenous	59	28	7	3	2	0	0	87	5	1252
2019	Indigenous	56	28	9	2	5	0	0	84	7	40
2019	Non-Indigenous	53	33	8	4	2	0	0	87	5	1108
2018	Indigenous	48	34	13	2	4	0	0	82	6	51
2018	Non-Indigenous	51	36	8	4	2	0	0	87	5	1157
2017	Indigenous	48	33	11	4	4	0	0	81	8	51
2017	Non-Indigenous	47	37	9	4	2	0	0	84	6	1216
2014	Indigenous	52	32	12	0	2	0	2	86	2	55
2014	Non-Indigenous	38	43	12	5	2	1	0	81	6	1298

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	47	27	16	5	5	0	0	74	10	42
2020	Non-Indigenous	56	22	11	5	2	3	1	81	7	1258
2019	Indigenous	32	18	22	19	5	5	0	52	24	40
2019	Non-Indigenous	52	24	11	7	3	3	0	79	10	1120
2018	Indigenous	37	22	18	7	9	4	3	64	18	52
2018	Non-Indigenous	51	25	13	6	3	1	0	77	9	1158
2017	Indigenous	49	17	13	11	4	6	0	70	16	51
2017	Non-Indigenous	42	27	14	7	5	5	0	73	12	1209
2014	Indigenous	42	23	20	9	2	0	4	68	12	55
2014	Non-Indigenous	39	29	16	8	4	4	1	71	12	1299

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indigenous	29	36	35	42
2020	Non-Indigenous	26	41	33	1263
2019	Indigenous	27	22	51	40
2019	Non-Indigenous	36	34	31	1122
2018	Indigenous	34	37	30	52
2018	Non-Indigenous	34	38	29	1164
2017	Indigenous	36	44	21	51
2017	Non-Indigenous	33	36	31	1216
2014	Indigenous	34	36	30	55
2014	Non-Indigenous	34	34	33	1298

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indigenous	26	25	17	16	8	8	12
2020	Non-Indigenous	20	36	30	3	3	9	327
2019	Indigenous	16	24	17	0	42	0	10
2019	Non-Indigenous	14	35	31	3	11	6	398
2018	Indigenous	6	31	32	6	26	0	17
2018	Non-Indigenous	15	37	28	4	9	8	386
2017	Indigenous	10	36	37	0	11	6	19
2017	Non-Indigenous	10	29	30	5	15	10	405
2014	Indigenous	0	46	33	6	9999	16	19
2014	Non-Indigenous	13	35	34	6	9999	11	438

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	17	83	42
2020	Non-Indigenous	9	91	1260
2019	Indigenous	13	87	40
2019	Non-Indigenous	10	90	1120
2018	Indigenous	16	84	52
2018	Non-Indigenous	9	91	1164

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	11	10	17	10	7	39	7	38	31	42
2020	Non-Indigenous	18	16	13	4	3	39	7	62	14	1259
2019	Indigenous	25	19	17	7	5	20	7	61	16	39
2019	Non-Indigenous	17	17	18	6	4	30	8	55	16	1120
2018	Indigenous	11	19	18	4	11	33	4	47	24	51
2018	Non-Indigenous	16	15	18	6	3	35	7	54	15	1159
2017	Indigenous	12	21	20	2	12	32	2	49	20	51
2017	Non-Indigenous	13	17	16	5	4	35	9	54	17	1215
2014	Indigenous	11	12	18	7	4	41	6	45	21	55
2014	Non-Indigenous	14	16	17	5	4	34	9	54	17	1297

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	32	11	12	5	10	0	69	19	42
2020	Non-Indigenous	38	32	12	4	2	12	1	79	7	1259
2019	Indigenous	43	26	15	11	5	0	0	69	16	40
2019	Non-Indigenous	38	35	14	4	2	7	1	78	7	1120
2018	Indigenous	30	27	26	8	2	7	0	62	10	51
2018	Non-Indigenous	33	36	14	4	1	10	1	78	6	1160
2017	Indigenous	36	23	16	4	8	14	0	68	14	51
2017	Non-Indigenous	29	35	16	4	3	12	1	74	8	1214
2014	Indigenous	24	38	11	4	6	16	2	75	11	55
2014	Non-Indigenous	28	31	19	4	2	15	1	70	7	1297

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	12	88	42
2020	Non-Indigenous	6	94	1258
2019	Indigenous	11	89	40
2019	Non-Indigenous	6	94	1119
2018	Indigenous	10	90	51
2018	Non-Indigenous	5	95	1157

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	16	12	17	10	7	34	5	45	27	42
2020	Non-Indigenous	19	14	14	3	2	42	6	64	9	1257
2019	Indigenous	25	17	19	2	7	22	7	59	13	39
2019	Non-Indigenous	18	16	18	2	3	34	8	60	8	1119
2018	Indigenous	11	19	18	0	6	44	2	56	11	51
2018	Non-Indigenous	17	16	16	3	2	39	7	61	9	1155
2017	Indigenous	8	26	16	2	6	40	2	59	14	51
2017	Non-Indigenous	15	17	16	2	2	39	9	61	8	1216
2014	Indigenous	17	14	16	2	2	44	5	61	7	55
2014	Non-Indigenous	14	14	19	2	1	41	9	55	6	1299

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	38	5	10	2	12	0	81	14	42
2020	Non-Indigenous	40	31	13	3	2	11	1	80	5	1253
2019	Indigenous	42	21	17	4	5	11	0	70	10	40
2019	Non-Indigenous	41	32	13	2	2	8	1	80	5	1119
2018	Indigenous	34	26	18	0	2	19	2	75	2	52
2018	Non-Indigenous	34	34	15	3	1	12	2	79	4	1156
2017	Indigenous	28	32	18	2	8	12	0	68	11	51
2017	Non-Indigenous	31	36	13	2	2	15	2	80	4	1214
2014	Indigenous	30	29	13	5	0	18	5	76	7	55
2014	Non-Indigenous	28	33	16	2	1	19	2	77	4	1299

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	20	25	10	5	0	5	59	15	41
2020	Non-Indigenous	40	22	15	12	8	0	3	63	21	1261

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	17	26	26	22	7	2	0	44	29	42
2020	Non-Indigenous	32	30	19	11	6	0	1	63	18	1252
2019	Indigenous	26	26	24	8	13	0	2	53	22	40
2019	Non-Indigenous	22	30	23	10	13	0	1	53	24	1121
2018	Indigenous	27	17	15	18	18	0	5	46	38	52
2018	Non-Indigenous	20	25	24	14	14	0	2	46	29	1162
2017	Indigenous	32	15	19	9	24	0	0	48	34	51
2017	Non-Indigenous	20	20	22	16	20	0	2	41	37	1214

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	19	17	33	22	10	0	36	31	42
2020	Non-Indigenous	16	26	27	18	13	0	42	31	1257
2019	Indigenous	22	29	31	7	11	0	51	17	40
2019	Non-Indigenous	19	30	27	15	9	0	49	24	1120
2018	Indigenous	16	18	38	14	11	3	35	25	51
2018	Non-Indigenous	16	26	31	17	10	0	42	27	1160
2017	Indigenous	17	27	41	11	4	0	44	15	51
2017	Non-Indigenous	16	27	28	16	12	1	43	29	1217

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	21	26	19	7	0	0	47	27	42
2020	Non-Indigenous	21	29	26	14	9	0	0	50	24	1257
2019	Indigenous	28	25	31	11	5	0	0	53	16	39
2019	Non-Indigenous	23	32	25	12	8	0	0	55	20	1111
2018	Indigenous	16	28	32	15	3	2	3	47	19	52
2018	Non-Indigenous	19	31	25	16	8	0	1	50	24	1160
2017	Indigenous	20	32	23	10	11	0	4	55	21	51
2017	Non-Indigenous	21	27	24	16	10	0	1	49	27	1213

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	22	30	17	7	0	0	45	25	41
2020	Non-Indigenous	23	24	25	15	12	0	1	47	28	1251
2019	Indigenous	20	39	18	11	11	0	0	60	22	40
2019	Non-Indigenous	23	25	26	13	11	0	1	49	25	1114
2018	Indigenous	22	18	28	14	14	2	3	42	29	52
2018	Non-Indigenous	19	27	24	17	11	1	1	47	28	1159
2017	Indigenous	17	29	27	13	9	3	2	48	24	51
2017	Non-Indigenous	20	24	25	17	13	0	2	44	30	1217

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	33	10	7	5	0	5	77	13	42
2020	Non-Indigenous	40	26	16	9	7	0	3	68	16	1252
2019	Indigenous	66	18	10	2	2	0	2	86	4	39
2019	Non-Indigenous	48	25	12	7	4	0	4	76	11	1118
2018	Indigenous	38	25	14	2	7	4	11	73	10	50
2018	Non-Indigenous	43	26	14	8	5	0	4	72	13	1155
2017	Indigenous	47	23	13	6	4	0	8	75	10	51
2017	Non-Indigenous	39	24	16	6	5	1	8	70	13	1215

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	24	32	10	10	0	0	48	20	41
2020	Non-Indigenous	30	25	22	12	11	0	0	55	23	1259
2019	Indigenous	35	28	27	4	7	0	0	62	11	40
2019	Non-Indigenous	34	31	19	8	7	0	1	66	15	1116
2018	Indigenous	28	27	23	5	13	2	3	57	19	51
2018	Non-Indigenous	30	28	22	11	9	0	1	58	20	1158
2017	Indigenous	24	39	17	9	11	0	0	63	20	51
2017	Non-Indigenous	28	28	23	12	8	0	1	57	20	1214

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	29	20	24	17	2	0	7	53	21	41
2020	Non-Indigenous	29	23	21	12	9	0	5	56	22	1255

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	41	17	2	5	0	0	76	7	42
2020	Non-Indigenous	35	35	19	7	3	0	1	70	10	1257
2019	Indigenous	37	29	25	7	2	0	0	66	9	40
2019	Non-Indigenous	30	36	20	9	4	0	1	67	13	1120
2018	Indigenous	23	35	27	12	2	2	0	59	14	52
2018	Non-Indigenous	27	35	23	10	4	1	1	62	15	1160
2017	Indigenous	32	28	30	4	6	0	0	60	10	51
2017	Non-Indigenous	29	31	20	11	5	1	2	62	17	1213

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	26	17	19	0	2	0	63	20	42
2020	Non-Indigenous	25	35	25	9	5	0	1	61	15	1253
2019	Indigenous	34	23	25	13	4	0	0	57	18	40
2019	Non-Indigenous	24	36	23	12	5	0	1	61	17	1118
2018	Indigenous	16	37	30	9	3	2	3	56	12	52
2018	Non-Indigenous	21	35	27	11	4	0	1	57	15	1160
2017	Indigenous	33	31	19	9	8	0	0	64	17	51
2017	Non-Indigenous	23	32	23	13	7	1	1	56	21	1211

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	30	20	4	2	0	0	73	7	41
2020	Non-Indigenous	35	32	18	10	4	0	1	68	14	1253
2019	Indigenous	35	32	22	9	2	0	0	67	11	40
2019	Non-Indigenous	30	33	21	10	6	0	1	63	16	1119
2018	Indigenous	22	31	33	7	3	0	3	55	11	52
2018	Non-Indigenous	26	33	22	12	5	0	1	59	18	1158
2017	Indigenous	31	27	17	17	6	2	0	59	23	51
2017	Non-Indigenous	27	29	22	13	6	0	2	58	20	1214

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	51	25	9	2	12	0	76	15	41
2020	Non-Indigenous	53	25	12	6	3	1	78	10	1254
2019	Indigenous	53	17	13	8	9	0	70	17	40
2019	Non-Indigenous	49	26	13	7	4	1	76	11	1116

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	34	12	14	12	0	0	62	26	42
2020	Non-Indigenous	30	30	22	12	6	0	0	60	18	1254

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	38	31	10	2	0	0	57	12	42
2020	Non-Indigenous	30	30	23	11	5	1	0	60	16	1259
2019	Indigenous	42	32	20	4	2	0	0	74	7	40
2019	Non-Indigenous	34	33	20	9	4	0	1	68	13	1111
2018	Indigenous	19	42	28	6	2	0	3	63	7	51
2018	Non-Indigenous	30	31	22	10	5	0	1	63	15	1152
2017	Indigenous	40	37	13	10	0	0	0	77	10	50
2017	Non-Indigenous	31	32	21	9	6	1	2	64	15	1212

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	34	17	12	5	2	2	65	18	42
2020	Non-Indigenous	45	28	15	7	2	0	2	75	9	1249
2019	Indigenous	72	16	12	0	0	0	0	88	0	40
2019	Non-Indigenous	60	23	9	4	2	0	1	85	6	1113
2018	Indigenous	40	28	16	0	5	2	9	76	6	51
2018	Non-Indigenous	54	26	12	4	2	0	2	82	6	1158
2017	Indigenous	55	29	11	4	2	0	0	83	6	51
2017	Non-Indigenous	57	24	11	4	2	0	2	83	6	1216

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	40	26	7	5	0	0	62	12	42
2020	Non-Indigenous	30	39	21	7	4	0	0	69	11	1255

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	59	23	5	2	3	0	8	89	5	40
2020	Non-Indigenous	66	18	8	2	1	1	5	88	3	1256
2019	Indigenous	86	9	0	0	0	0	5	100	0	39
2019	Non-Indigenous	78	9	4	1	1	1	7	94	2	1116
2018	Indigenous	53	29	7	0	2	2	7	90	2	51
2018	Non-Indigenous	74	13	5	1	1	0	6	92	2	1159

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	73	10	5	7	2	0	2	85	10	42
2020	Non-Indigenous	81	8	4	2	2	1	3	92	4	1258
2019	Indigenous	73	4	9	4	7	0	2	79	12	40
2019	Non-Indigenous	75	11	6	2	3	1	2	88	5	1108
2018	Indigenous	62	14	5	6	7	0	5	80	14	52
2018	Non-Indigenous	75	10	5	2	2	1	4	90	5	1156
2017	Indigenous	77	9	2	6	6	0	0	87	12	51
2017	Non-Indigenous	75	10	5	2	3	1	4	90	5	1214

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	76	9	7	2	5	0	86	7	42
2020	Non-Indigenous	72	16	6	2	2	2	90	4	1248
2019	Indigenous	53	24	11	2	8	2	78	10	40
2019	Non-Indigenous	59	25	9	3	2	2	86	5	1110
2018	Indigenous	57	18	19	2	4	0	75	6	51
2018	Non-Indigenous	60	25	9	3	1	1	87	5	1158
2017	Indigenous	57	25	7	6	6	0	81	11	51
2017	Non-Indigenous	59	25	9	3	1	3	86	4	1216

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	69	12	7	7	5	0	81	12	42
2020	Non-Indigenous	71	14	7	4	3	2	87	6	1250
2019	Indigenous	65	9	9	8	7	2	76	15	40
2019	Non-Indigenous	64	18	8	4	4	2	84	8	1105
2018	Indigenous	68	14	7	4	7	0	82	11	51
2018	Non-Indigenous	59	18	10	7	4	2	79	11	1157
2017	Indigenous	56	21	11	6	6	0	77	12	50
2017	Non-Indigenous	61	18	9	5	4	3	82	9	1212

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	57	5	2	0	0	35	96	0	42
2020	Non-Indigenous	60	10	5	2	1	21	89	4	1252
2019	Indigenous	63	9	0	2	0	25	97	3	39
2019	Non-Indigenous	59	13	5	2	1	20	89	4	1106
2018	Indigenous	59	9	8	0	0	24	90	0	51
2018	Non-Indigenous	53	14	6	2	1	25	89	4	1154
2017	Indigenous	56	5	4	0	2	33	92	3	51
2017	Non-Indigenous	56	13	3	2	1	24	91	4	1212

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	76	19	2	2	0	0	95	2	42
2020	Non-Indigenous	74	16	5	1	0	3	93	2	1263
2019	Indigenous	79	11	7	0	0	3	93	0	39
2019	Non-Indigenous	75	15	5	1	0	4	94	1	1108
2018	Indigenous	70	15	8	3	0	4	88	3	50
2018	Non-Indigenous	71	17	5	1	1	5	92	2	1156
2017	Indigenous	63	28	4	0	2	4	94	2	51
2017	Non-Indigenous	69	16	6	1	0	7	92	2	1208

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	77	16	2	5	0	0	0	93	5	42
2020	Non-Indigenous	75	14	5	2	2	1	2	91	5	1262
2019	Indigenous	82	4	2	0	9	0	2	89	9	40
2019	Non-Indigenous	75	11	5	3	3	0	3	88	7	1114
2018	Indigenous	63	11	8	4	11	2	2	76	16	51
2018	Non-Indigenous	72	13	5	3	4	0	4	88	7	1161
2017	Indigenous	73	11	4	2	10	0	0	84	12	51
2017	Non-Indigenous	65	14	7	5	4	0	5	84	9	1217

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	46	19	7	5	0	69	12	42
2020	Non-Indigenous	43	30	16	6	3	1	75	9	1263
2019	Indigenous	40	36	19	4	0	0	77	4	40
2019	Non-Indigenous	51	28	15	3	2	1	80	5	1114
2018	Indigenous	31	30	21	7	4	7	65	12	49
2018	Non-Indigenous	45	27	17	6	3	2	74	9	1157
2017	Indigenous	44	32	17	7	0	0	76	7	51
2017	Non-Indigenous	50	26	14	4	2	3	79	7	1211

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	29	33	26	7	5	0	0	62	12	42
2020	Non-Indigenous	27	40	22	8	2	0	0	68	10	1260

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	5	40	38	17	0	0	45	17	42
2020	Non-Indigenous	13	33	36	14	4	0	46	18	1263
2019	Indigenous	24	33	25	11	8	0	56	19	40
2019	Non-Indigenous	18	34	36	9	2	0	52	12	1120
2018	Indigenous	12	30	34	13	7	3	43	21	52
2018	Non-Indigenous	13	34	36	13	3	0	47	16	1164
2017	Indigenous	15	31	41	8	6	0	46	13	51
2017	Non-Indigenous	10	33	39	13	5	0	42	18	1216

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	7	36	31	16	10	0	26	43	42
2020	Non-Indigenous	9	21	37	22	11	0	33	29	1258
2019	Indigenous	7	25	35	22	12	0	34	31	40
2019	Non-Indigenous	6	18	37	27	12	0	39	23	1108
2018	Indigenous	9	15	45	23	8	0	31	24	52
2018	Non-Indigenous	7	19	39	24	12	0	36	26	1150
2017	Indigenous	10	15	46	11	17	2	28	25	51
2017	Non-Indigenous	7	19	39	23	11	0	35	26	1215

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	41	14	5	2	2	78	7	42
2020	Non-Indigenous	43	42	9	4	1	2	86	5	1259
2019	Indigenous	38	44	6	5	2	4	86	7	40
2019	Non-Indigenous	47	41	8	3	1	1	89	4	1112
2018	Indigenous	37	36	13	6	6	3	75	12	52
2018	Non-Indigenous	47	42	7	3	0	1	90	3	1155
2017	Indigenous	29	51	2	2	8	9	88	10	51
2017	Non-Indigenous	39	44	9	3	2	2	86	5	1212

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	20	20	14	5	2	0	60	20	41
2020	Non-Indigenous	38	36	12	8	3	3	0	77	11	1258

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	50	31	2	5	11	0	0	81	16	42
2020	Non-Indigenous	50	29	9	8	4	1	0	80	12	1258

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	59	17	10	10	2	0	2	78	12	41
2020	Non-Indigenous	59	25	8	4	2	2	0	86	6	1253

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	33	2	12	10	0	0	76	21	42
2020	Non-Indigenous	41	37	11	7	3	1	0	78	10	1259
2019	Indigenous	29	30	24	6	7	0	3	62	14	40
2019	Non-Indigenous	35	42	12	6	4	0	0	77	10	1119
2018	Indigenous	35	37	15	7	6	0	0	72	13	52
2018	Non-Indigenous	35	41	13	8	3	1	0	77	11	1163
2017	Indigenous	19	51	6	13	9	2	0	72	22	51
2017	Non-Indigenous	24	47	14	9	4	2	0	72	14	1216

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	45	7	7	0	0	0	85	7	42
2020	Non-Indigenous	39	45	9	6	1	0	0	84	7	1260

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	39	15	8	0	0	0	77	8	41
2020	Non-Indigenous	37	43	10	8	2	1	0	80	10	1252

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	41	21	5	2	2	0	71	7	42
2020	Non-Indigenous	35	40	16	6	1	1	2	77	7	1252

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	52	36	5	2	0	0	4	92	3	42
2020	Non-Indigenous	50	36	8	2	1	1	1	88	3	1257

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	82	12	0	0	0	5	2	100	0	42
2020	Non-Indigenous	82	15	2	0	0	1	0	98	1	1257

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	42	5	5	0	0	0	90	5	41
2020	Non-Indigenous	57	33	7	2	0	1	0	91	2	1259

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	57	29	2	5	7	0	0	86	11	42
2020	Non-Indigenous	59	28	6	4	2	1	0	88	6	1258

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	27	14	5	5	0	0	76	10	41
2020	Non-Indigenous	58	29	8	3	1	1	0	88	4	1258

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	19	30	10	0	0	0	60	10	10
2020	Non-Indigenous	19	53	13	11	2	1	1	73	13	403

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	100	0	10
2020	Non-Indigenous	99	1	402

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	20	40	10	10	0	0	40	20	10
2020	Non-Indigenous	14	33	24	18	10	1	1	47	29	399

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	22	78	42
2020	Non-Indigenous	8	92	1258

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	24	76	42
2020	Non-Indigenous	11	89	1260
2019	Indigenous	17	83	40
2019	Non-Indigenous	15	85	1118
2017	Indigenous	33	67	51
2017	Non-Indigenous	14	86	1217
2014	Indigenous	21	79	55
2014	Non-Indigenous	12	88	1298

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	70	30	10
2020	Non-Indigenous	52	48	138

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	70	30	10
2020	Non-Indigenous	78	22	138
2017	Indigenous	77	23	17
2017	Non-Indigenous	87	13	176
2014	Indigenous	54	46	11
2014	Non-Indigenous	84	16	163

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Indigenous	62	15	15	0	8	0	0	77	8	13
2017	Non-Indigenous	51	35	7	4	2	1	0	87	6	152
2014	Non-Indigenous	58	31	3	6	0	1	2	91	6	137

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	24	12	7	5	0	5	75	13	42
2020	Non-Indigenous	56	29	6	4	1	2	3	89	5	1263

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	38	46	16	0	55	45	42
2020	Non-Indigenous	29	52	18	1	64	36	1263

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	18	82	16
2020	Non-Indigenous	38	62	371

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	13	18	25	19	13	6	6	35	37	16
2020	Non-Indigenous	20	32	16	15	12	1	5	55	28	370

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	6	7	13	30	45	0	0	13	75	16
2020	Non-Indigenous	8	20	16	20	32	2	2	29	54	369

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	17	12	24	10	0	5	52	36	42
2020	Non-Indigenous	40	17	15	8	8	2	10	65	18	1263
2019	Indigenous	45	21	11	9	7	0	6	70	18	39
2019	Non-Indigenous	34	20	15	12	12	0	7	58	26	1096
2018	Indigenous	22	11	20	17	23	0	8	36	43	52
2018	Non-Indigenous	35	17	17	11	11	1	8	57	24	1158

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Heritage by Question 116. Are you an Indigenous person?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making