2020 Public Service Employee Survey Results for Canadian Heritage by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 51 2 12 2 0 0 84 14 187
2020 Non-visible minority 32 50 6 10 2 0 0 82 12 1116

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 78 17 2 1 2 0 0 95 3 185
2020 Non-visible minority 73 21 3 2 1 0 0 94 3 1113
2017 Visible minority 68 25 4 3 1 0 0 93 4 162
2017 Non-visible minority 67 25 3 3 0 0 0 93 3 1101
2014 Visible minority 67 29 2 2 0 1 0 96 2 147
2014 Non-visible minority 65 27 4 3 1 0 0 92 4 1204

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 38 14 10 5 0 2 70 16 189
2020 Non-visible minority 32 39 11 15 3 0 1 71 18 1116
2019 Visible minority 54 29 6 7 3 0 0 83 10 168
2019 Non-visible minority 53 35 6 6 1 0 0 88 7 980
2017 Visible minority 51 37 4 6 3 0 0 88 8 163
2017 Non-visible minority 50 36 6 6 2 0 0 86 8 1105
2014 Visible minority 41 41 8 6 3 0 1 83 9 147
2014 Non-visible minority 44 39 7 7 3 0 0 83 9 1204

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 37 13 10 4 1 0 73 14 188
2020 Non-visible minority 39 41 10 6 2 0 2 82 8 1108
2019 Visible minority 34 42 11 11 2 0 0 76 13 169
2019 Non-visible minority 38 41 11 7 2 0 1 80 9 977
2018 Visible minority 29 44 12 11 4 0 0 73 15 152
2018 Non-visible minority 32 46 10 9 2 0 1 79 11 1047
2017 Visible minority 30 50 8 10 3 0 0 80 12 163
2017 Non-visible minority 36 42 10 9 2 0 1 79 11 1106
2014 Visible minority 29 44 14 7 6 0 0 73 13 147
2014 Non-visible minority 32 41 13 10 3 0 1 73 13 1202

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 35 14 9 2 1 1 74 11 187
2020 Non-visible minority 42 37 10 8 2 0 0 80 10 1112
2019 Visible minority 45 40 8 5 1 0 0 85 7 169
2019 Non-visible minority 54 35 6 3 2 0 0 89 5 975
2017 Visible minority 56 34 7 1 1 1 0 91 2 163
2017 Non-visible minority 53 38 5 3 1 0 0 91 4 1102
2014 Visible minority 38 45 12 5 1 0 0 82 6 147
2014 Non-visible minority 49 39 6 4 1 1 0 88 5 1202

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 31 12 5 4 0 0 79 10 187
2020 Non-visible minority 52 31 8 5 3 0 0 83 8 1113
2019 Visible minority 52 31 5 5 6 0 1 84 11 167
2019 Non-visible minority 53 33 6 5 2 0 1 87 7 979
2018 Visible minority 46 32 9 8 2 1 1 81 10 150
2018 Non-visible minority 51 34 7 5 3 0 0 85 8 1048
2017 Visible minority 51 31 8 7 3 0 0 83 10 163
2017 Non-visible minority 47 35 7 6 4 0 1 83 10 1103
2014 Visible minority 40 39 9 6 4 1 1 81 10 147
2014 Non-visible minority 44 34 10 7 3 1 1 79 10 1204

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 36 8 5 3 0 0 84 8 188
2020 Non-visible minority 44 41 9 5 2 0 0 85 7 1113
2019 Visible minority 35 47 9 5 4 0 0 82 9 170
2019 Non-visible minority 42 41 9 6 2 0 0 83 8 981
2018 Visible minority 40 38 12 7 3 0 0 78 10 150
2018 Non-visible minority 38 43 9 7 3 0 0 81 10 1037
2017 Visible minority 35 45 10 8 3 0 0 80 10 163
2017 Non-visible minority 36 45 8 6 3 0 0 82 10 1104
2014 Visible minority 30 46 10 11 3 0 0 76 14 147
2014 Non-visible minority 30 46 12 7 4 0 0 77 10 1204

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 36 8 8 3 1 1 81 10 189
2020 Non-visible minority 42 40 9 6 3 0 0 83 9 1117
2019 Visible minority 38 38 9 9 5 0 0 77 14 169
2019 Non-visible minority 37 40 11 8 3 0 0 78 11 980
2018 Visible minority 37 32 13 13 5 0 0 69 18 151
2018 Non-visible minority 36 39 13 8 4 0 0 75 12 1044
2017 Visible minority 36 38 15 8 4 0 0 73 12 163
2017 Non-visible minority 35 38 13 9 5 0 0 73 14 1103
2014 Visible minority 27 41 16 10 6 0 0 68 15 147
2014 Non-visible minority 31 38 15 11 4 0 0 70 15 1204

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 45 8 7 1 0 0 85 8 188
2020 Non-visible minority 41 42 8 6 2 0 0 84 8 1109
2019 Visible minority 31 43 12 7 7 0 0 74 15 170
2019 Non-visible minority 35 45 11 7 2 0 0 80 9 974
2018 Visible minority 32 43 8 13 3 0 0 76 16 152
2018 Non-visible minority 34 42 13 8 4 0 0 75 12 1045
2017 Visible minority 35 38 11 11 5 0 0 73 16 162
2017 Non-visible minority 33 43 11 8 4 0 0 76 12 1104

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 30 7 1 2 0 1 91 2 188
2020 Non-visible minority 51 39 6 3 1 0 0 89 4 1113
2019 Visible minority 46 40 5 6 2 0 0 86 8 169
2019 Non-visible minority 46 41 9 2 1 0 0 87 3 975
2018 Visible minority 48 40 8 4 1 0 0 87 5 153
2018 Non-visible minority 46 42 8 3 1 0 0 88 4 1049
2017 Visible minority 45 40 6 4 3 1 0 86 7 163
2017 Non-visible minority 43 42 8 4 2 0 0 85 6 1103
2014 Visible minority 39 50 6 5 1 0 0 89 5 147
2014 Non-visible minority 39 42 11 5 2 0 0 82 7 1204

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 34 8 8 4 0 0 80 12 189
2020 Non-visible minority 44 38 9 5 4 0 0 82 9 1112
2019 Visible minority 36 39 12 7 6 0 0 75 13 169
2019 Non-visible minority 39 40 12 6 2 0 0 80 9 976
2018 Visible minority 37 32 18 9 3 1 0 69 13 153
2018 Non-visible minority 39 40 10 7 4 0 0 79 11 1047
2017 Visible minority 33 42 10 5 9 2 0 77 13 163
2017 Non-visible minority 37 39 12 8 5 0 0 76 13 1101

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 31 5 1 2 0 1 92 3 189
2020 Non-visible minority 55 34 7 2 1 0 0 89 4 1110
2019 Visible minority 53 37 5 3 2 0 0 90 5 170
2019 Non-visible minority 53 35 7 4 1 0 0 88 5 977
2018 Visible minority 54 32 7 5 2 0 1 87 7 151
2018 Non-visible minority 48 38 9 3 2 0 0 86 5 1038
2017 Visible minority 57 30 8 3 2 1 0 87 5 162
2017 Non-visible minority 51 35 9 3 1 0 0 86 4 1101
2014 Visible minority 53 35 9 2 1 0 0 88 3 147
2014 Non-visible minority 56 33 8 2 1 0 0 89 4 1203

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 38 11 6 3 1 1 79 9 188
2020 Non-visible minority 40 40 11 6 3 0 0 80 9 1113
2019 Visible minority 38 32 15 8 6 0 1 71 14 170
2019 Non-visible minority 35 41 13 8 3 0 0 77 10 975
2018 Visible minority 38 36 13 8 5 1 0 74 13 152
2018 Non-visible minority 35 41 11 8 5 0 1 76 13 1043
2017 Visible minority 37 38 9 10 4 0 2 77 14 163
2017 Non-visible minority 35 41 11 9 4 0 0 76 13 1100
2014 Visible minority 21 45 14 12 4 0 3 68 17 147
2014 Non-visible minority 27 41 15 12 4 0 1 69 16 1204

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 32 12 6 3 1 1 79 9 188
2020 Non-visible minority 47 35 10 6 3 0 0 82 8 1116
2019 Visible minority 42 35 10 8 4 0 0 78 12 170
2019 Non-visible minority 41 37 12 7 3 0 0 78 10 976
2018 Visible minority 44 31 13 7 4 0 1 76 11 151
2018 Non-visible minority 41 36 12 8 3 0 0 76 12 1044
2017 Visible minority 40 37 12 6 4 0 1 78 10 163
2017 Non-visible minority 41 38 10 7 4 0 0 79 11 1101
2014 Visible minority 25 45 18 6 6 0 0 69 12 147
2014 Non-visible minority 31 39 15 10 5 0 0 70 15 1202

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 41 9 6 2 1 0 83 8 186
2020 Non-visible minority 41 43 9 5 2 0 0 84 6 1111
2019 Visible minority 38 41 13 3 3 0 1 80 6 164
2019 Non-visible minority 39 42 10 6 2 0 0 82 8 970
2018 Visible minority 42 37 9 9 2 2 1 80 11 152
2018 Non-visible minority 35 40 14 7 4 0 0 75 10 1046
2017 Visible minority 39 40 10 6 3 1 1 81 9 163
2017 Non-visible minority 35 43 10 7 3 1 0 80 11 1100
2014 Visible minority 27 44 17 8 3 0 1 72 11 147
2014 Non-visible minority 34 40 16 8 2 0 0 75 10 1202

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 34 8 4 1 1 0 87 5 186
2020 Non-visible minority 49 37 8 4 2 0 0 87 6 1115
2019 Visible minority 45 42 9 2 2 0 0 86 5 170
2019 Non-visible minority 46 41 8 4 1 0 0 87 5 983
2018 Visible minority 50 34 10 3 3 0 0 84 6 153
2018 Non-visible minority 43 41 8 5 2 0 0 85 7 1047
2017 Visible minority 44 38 10 5 2 2 0 83 8 163
2017 Non-visible minority 45 38 10 5 3 0 0 83 8 1100
2014 Visible minority 39 38 14 6 3 0 0 77 9 147
2014 Non-visible minority 38 42 12 5 2 0 0 81 7 1202

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 39 19 5 4 1 0 71 9 187
2020 Non-visible minority 36 33 16 8 6 0 0 69 14 1110
2019 Visible minority 44 31 18 3 3 0 0 75 6 169
2019 Non-visible minority 40 34 16 7 3 0 0 74 10 976
2018 Visible minority 41 32 17 5 3 1 1 74 9 152
2018 Non-visible minority 42 29 16 8 4 0 0 71 13 1052
2017 Visible minority 41 40 13 2 3 0 0 82 5 163
2017 Non-visible minority 38 37 14 6 5 0 0 75 11 1106
2014 Visible minority 43 38 13 5 1 0 0 81 6 147
2014 Non-visible minority 36 38 15 7 3 0 1 75 10 1204

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 18 36 22 9 2 3 32 30 189
2020 Non-visible minority 8 24 40 19 8 1 1 27 32 1119
2019 Visible minority 9 24 32 20 10 0 5 32 35 169
2019 Non-visible minority 9 26 38 19 7 0 1 27 35 984
2018 Visible minority 6 23 39 21 5 1 5 28 31 151
2018 Non-visible minority 8 26 39 20 6 1 1 26 34 1046
2017 Visible minority 9 21 33 19 8 3 7 30 33 161
2017 Non-visible minority 8 24 38 18 8 1 2 27 34 1101
2014 Visible minority 7 21 47 14 7 1 4 21 29 147
2014 Non-visible minority 7 29 39 15 7 0 2 23 38 1199

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 7 24 35 23 2 4 63 12 189
2020 Non-visible minority 4 8 22 40 22 3 2 65 12 1114
2019 Visible minority 6 13 22 31 19 5 4 55 21 170
2019 Non-visible minority 5 13 30 32 15 2 2 50 19 978
2018 Visible minority 4 16 27 29 15 5 4 48 23 152
2018 Non-visible minority 4 15 34 29 14 3 1 45 20 1040
2017 Visible minority 5 12 24 21 19 10 7 49 22 161
2017 Non-visible minority 5 12 27 29 19 4 3 52 19 1101
2014 Visible minority 4 19 19 33 13 5 6 53 25 145
2014 Non-visible minority 6 17 33 27 12 3 3 41 24 1201

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 24 28 22 10 3 4 34 37 189
2020 Non-visible minority 10 23 37 19 8 2 1 28 34 1115
2019 Visible minority 15 22 27 18 11 1 7 31 40 170
2019 Non-visible minority 16 28 35 11 7 1 1 19 45 982
2018 Visible minority 17 23 27 18 9 4 2 29 43 150
2018 Non-visible minority 15 28 32 15 6 2 2 21 45 1042
2017 Visible minority 20 18 29 14 11 4 3 27 42 160
2017 Non-visible minority 16 28 34 13 6 1 2 20 46 1104
2014 Visible minority 16 30 28 11 7 4 4 19 50 147
2014 Non-visible minority 27 29 28 8 5 1 2 14 57 1200

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 16 27 29 15 1 3 46 26 188
2020 Non-visible minority 10 19 35 24 10 1 1 34 30 1109
2019 Visible minority 8 13 28 27 17 1 6 47 23 169
2019 Non-visible minority 8 22 37 22 9 1 1 32 31 979
2018 Visible minority 7 15 37 28 11 1 1 39 23 151
2018 Non-visible minority 8 23 36 22 9 1 1 32 32 1039
2017 Visible minority 8 15 29 21 19 2 5 44 24 159
2017 Non-visible minority 10 21 36 20 10 1 2 31 32 1101
2014 Visible minority 5 15 33 27 13 1 6 43 21 147
2014 Non-visible minority 8 24 38 20 7 1 2 28 33 1199

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 17 27 21 15 3 5 39 32 189
2020 Non-visible minority 14 22 28 21 11 1 2 34 37 1114
2019 Visible minority 17 17 21 23 14 1 7 40 37 170
2019 Non-visible minority 13 26 28 18 11 2 2 30 41 980
2018 Visible minority 15 22 25 22 12 1 4 36 38 150
2018 Non-visible minority 15 26 29 17 10 2 2 28 42 1041
2017 Visible minority 13 16 28 18 14 4 6 37 32 161
2017 Non-visible minority 16 27 27 15 8 2 4 25 46 1100
2014 Visible minority 12 26 33 12 12 1 4 25 40 146
2014 Non-visible minority 20 32 27 12 7 1 2 19 53 1200

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 8 22 29 24 5 5 58 17 189
2020 Non-visible minority 5 13 26 31 19 3 3 53 19 1111
2019 Visible minority 11 15 27 22 19 2 3 44 28 169
2019 Non-visible minority 7 19 30 26 14 2 2 42 27 980
2018 Visible minority 9 20 24 22 14 7 4 40 33 152
2018 Non-visible minority 7 23 29 25 12 2 2 39 31 1041
2017 Visible minority 6 16 19 22 23 8 6 52 26 160
2017 Non-visible minority 8 20 27 23 14 3 4 40 31 1099
2014 Visible minority 5 20 33 18 9 7 8 32 30 146
2014 Non-visible minority 8 20 30 25 12 2 4 39 29 1201

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 14 34 21 13 3 3 36 28 189
2020 Non-visible minority 10 19 37 21 10 2 1 32 29 1109
2019 Visible minority 13 16 32 18 13 1 7 34 31 169
2019 Non-visible minority 12 27 37 14 7 1 1 22 40 978
2018 Visible minority 11 15 36 18 13 3 3 34 28 152
2018 Non-visible minority 13 25 36 15 7 3 1 23 40 1046
2017 Visible minority 14 19 25 18 13 6 5 34 38 160
2017 Non-visible minority 14 26 32 14 8 3 3 24 43 1102
2014 Visible minority 10 21 35 16 11 2 5 29 33 147
2014 Non-visible minority 17 27 34 13 6 2 2 19 46 1200

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 12 37 27 14 1 3 44 18 189
2020 Non-visible minority 4 14 39 30 13 0 1 43 18 1113
2019 Visible minority 10 17 33 20 14 2 4 36 29 169
2019 Non-visible minority 8 19 36 23 12 0 1 36 27 983
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 29 12 5 7 10 6 71 14 187
2020 Non-visible minority 35 32 13 6 3 7 5 75 10 1116
2019 Visible minority 36 27 14 9 7 4 3 68 17 169
2019 Non-visible minority 35 32 12 7 4 5 5 74 12 981
2018 Visible minority 24 37 11 13 4 8 4 69 19 151
2018 Non-visible minority 28 36 13 8 5 6 4 71 14 1050
2017 Visible minority 30 35 6 8 8 5 9 75 18 163
2017 Non-visible minority 31 31 14 7 6 6 5 69 15 1100
2014 Visible minority 32 27 16 7 6 5 6 67 15 147
2014 Non-visible minority 31 33 13 9 5 4 4 70 15 1203

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 27 8 5 7 2 1 80 12 188
2020 Non-visible minority 59 28 5 5 2 0 0 88 7 1113
2019 Visible minority 49 30 7 9 4 1 0 79 14 169
2019 Non-visible minority 55 31 5 6 3 0 0 86 9 977
2018 Visible minority 45 35 5 9 6 1 0 80 14 152
2018 Non-visible minority 52 33 5 5 4 0 0 85 9 1049
2017 Visible minority 51 29 5 8 6 1 0 81 14 163
2017 Non-visible minority 53 29 8 6 4 0 0 82 10 1101
2014 Visible minority 44 30 12 11 2 0 0 75 13 145
2014 Non-visible minority 50 31 9 5 4 1 0 82 9 1203

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 24 2 5 3 0 0 90 8 188
2020 Non-visible minority 64 28 3 3 1 0 0 92 4 1108
2019 Visible minority 62 22 5 9 2 0 0 84 11 169
2019 Non-visible minority 59 29 5 5 1 0 0 89 6 978
2018 Visible minority 52 36 8 4 1 0 0 87 4 151
2018 Non-visible minority 58 32 5 4 1 0 0 90 5 1047
2017 Visible minority 50 36 5 7 2 0 0 86 9 163
2017 Non-visible minority 52 35 7 4 2 0 0 87 6 1100
2014 Visible minority 44 38 11 5 1 1 0 83 6 147
2014 Non-visible minority 49 38 8 4 2 0 0 87 6 1204

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 26 8 8 3 1 0 81 10 186
2020 Non-visible minority 59 30 5 3 1 1 0 90 5 1107
2019 Visible minority 51 31 9 6 2 1 1 84 7 170
2019 Non-visible minority 53 34 7 3 1 0 0 88 4 980
2018 Visible minority 43 40 9 6 1 1 1 85 7 151
2018 Non-visible minority 49 39 7 3 1 1 0 89 5 1047

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 20 14 10 7 5 2 67 18 189
2020 Non-visible minority 60 23 6 3 1 4 2 89 4 1117
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 20 16 2 2 1 5 78 5 189
2020 Non-visible minority 62 23 8 2 1 1 3 88 3 1119
2019 Visible minority 58 24 9 4 2 1 1 84 7 169
2019 Non-visible minority 52 29 10 4 2 1 3 84 6 983

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 28 10 6 3 1 2 81 9 189
2020 Non-visible minority 54 32 7 5 2 0 0 86 6 1115
2019 Visible minority 49 31 7 7 6 0 1 80 13 169
2019 Non-visible minority 45 34 11 8 1 1 1 80 9 981
2018 Visible minority 47 29 12 8 4 0 0 76 12 150
2018 Non-visible minority 44 34 11 6 4 0 1 79 11 1048
2017 Visible minority 47 35 8 8 3 0 0 82 11 163
2017 Non-visible minority 43 36 10 7 2 1 0 80 10 1104
2014 Visible minority 35 38 19 5 2 1 1 74 7 147
2014 Non-visible minority 42 37 11 7 3 0 1 80 10 1203

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 21 16 4 4 0 1 76 8 189
2020 Non-visible minority 61 22 9 3 2 2 1 86 5 1113

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 24 8 6 3 0 1 83 9 189
2020 Non-visible minority 61 27 6 4 1 0 0 88 6 1117
2019 Visible minority 55 30 8 4 4 0 0 84 8 168
2019 Non-visible minority 50 33 8 6 2 0 1 84 8 983
2018 Visible minority 46 33 10 6 6 0 0 79 12 149
2018 Non-visible minority 49 34 7 5 3 1 1 84 9 1043
2017 Visible minority 51 36 7 4 3 0 0 87 6 163
2017 Non-visible minority 47 37 8 5 3 0 0 85 8 1105
2014 Visible minority 43 30 17 8 1 2 0 74 9 147
2014 Non-visible minority 47 34 11 5 3 0 1 82 7 1203

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 189
2020 Non-visible minority 47 53 1119

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 18 9 3 1 5 5 85 4 188
2020 Non-visible minority 66 18 6 1 1 3 5 91 2 1115

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 24 9 5 3 0 0 84 7 189
2020 Non-visible minority 66 21 6 5 1 0 0 88 6 1118
2019 Visible minority 57 24 7 6 5 0 0 82 11 168
2019 Non-visible minority 56 28 8 6 2 0 0 84 8 981
2018 Visible minority 55 22 10 8 5 0 1 77 13 151
2018 Non-visible minority 53 29 9 5 4 0 0 82 9 1048
2017 Visible minority 59 21 9 6 5 0 0 81 11 163
2017 Non-visible minority 56 27 9 5 3 0 0 83 8 1105
2014 Visible minority 45 33 11 6 2 3 0 80 8 147
2014 Non-visible minority 50 32 10 5 3 1 0 82 8 1203
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 25 8 5 5 7 1 80 11 189
2020 Non-visible minority 47 31 8 4 1 8 0 85 6 1117
2019 Visible minority 38 31 13 6 4 7 1 74 11 167
2019 Non-visible minority 33 41 12 6 2 7 0 79 8 976
2018 Visible minority 34 39 12 8 1 6 0 78 9 153
2018 Non-visible minority 35 38 13 5 2 7 0 78 8 1046
2017 Visible minority 33 39 11 5 2 11 0 80 8 163
2017 Non-visible minority 30 39 15 6 4 6 0 73 11 1103
2014 Visible minority 19 35 25 8 4 9 1 59 14 147
2014 Non-visible minority 26 38 18 8 3 7 0 70 11 1203

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 31 6 9 5 4 1 79 15 189
2020 Non-visible minority 43 36 11 6 2 2 0 80 9 1114
2019 Visible minority 35 34 19 6 5 2 0 71 11 168
2019 Non-visible minority 29 42 16 8 3 2 0 73 11 971
2018 Visible minority 34 38 15 8 2 2 0 74 11 153
2018 Non-visible minority 30 41 16 7 3 2 0 73 10 1046
2017 Visible minority 28 42 13 6 5 7 0 75 11 162
2017 Non-visible minority 27 38 18 9 5 3 0 67 15 1105
2014 Visible minority 20 35 24 7 7 6 1 59 15 147
2014 Non-visible minority 23 38 20 11 4 3 0 64 15 1203

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 32 13 9 4 6 2 72 14 188
2020 Non-visible minority 32 37 14 8 3 5 0 73 12 1115
2019 Visible minority 27 31 22 10 4 5 0 61 15 167
2019 Non-visible minority 21 40 19 9 4 7 0 66 14 969
2018 Visible minority 27 36 19 12 2 4 0 66 15 153
2018 Non-visible minority 20 41 20 8 3 7 0 66 13 1043
2017 Visible minority 22 38 19 8 5 8 0 66 14 162
2017 Non-visible minority 17 39 21 11 5 7 0 60 17 1104
2014 Visible minority 14 35 25 9 6 10 1 55 17 147
2014 Non-visible minority 16 36 24 13 5 6 0 55 19 1204

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 37 10 8 6 4 1 74 15 189
2020 Non-visible minority 32 39 14 10 4 2 0 73 13 1114
2019 Visible minority 27 37 18 11 5 2 0 65 16 167
2019 Non-visible minority 21 40 18 13 5 3 0 63 19 976
2018 Visible minority 22 38 16 13 7 4 0 62 21 152
2018 Non-visible minority 20 43 15 14 5 3 0 65 19 1048
2017 Visible minority 23 43 16 11 5 3 0 67 16 163
2017 Non-visible minority 21 41 17 12 6 3 0 64 18 1103
2014 Visible minority 16 38 19 9 10 8 1 58 21 146
2014 Non-visible minority 20 40 18 13 6 3 0 62 19 1202

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 22 15 1 0 2 1 84 1 187
2020 Non-visible minority 74 18 6 1 0 1 0 93 1 1117
2019 Visible minority 66 23 7 1 1 1 1 91 3 168
2019 Non-visible minority 66 24 7 1 1 2 0 92 1 983
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 43 11 5 3 2 1 80 8 189
2020 Non-visible minority 35 46 11 5 1 2 0 83 6 1115
2019 Visible minority 32 39 21 5 2 1 0 72 7 170
2019 Non-visible minority 29 49 13 6 1 1 0 79 7 981
2018 Visible minority 29 55 10 4 1 1 0 85 5 152
2018 Non-visible minority 31 48 13 6 1 1 0 80 8 1050
2017 Visible minority 37 39 11 7 3 4 0 78 10 163
2017 Non-visible minority 30 46 13 8 2 1 0 77 10 1102
2014 Visible minority 29 38 19 7 3 4 0 70 10 147
2014 Non-visible minority 30 45 15 6 2 2 0 76 8 1204

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 40 13 8 5 8 1 72 14 187
2020 Non-visible minority 24 46 15 9 3 3 0 73 12 1112
2019 Visible minority 20 41 19 14 6 1 0 61 20 168
2019 Non-visible minority 17 41 20 13 4 4 0 61 18 973

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 35 11 9 3 3 1 77 12 189
2020 Non-visible minority 49 33 9 4 2 2 1 85 6 1114
2019 Visible minority 40 33 15 4 5 1 2 75 9 170
2019 Non-visible minority 44 38 9 5 2 1 1 83 8 981
2018 Visible minority 37 40 9 5 4 3 2 82 9 153
2018 Non-visible minority 47 37 6 5 3 1 1 86 8 1048
2017 Visible minority 46 32 11 7 1 3 0 80 9 162
2017 Non-visible minority 45 37 8 5 2 2 0 84 8 1104
2014 Visible minority 32 44 8 6 3 4 3 81 10 147
2014 Non-visible minority 48 38 6 3 2 2 1 88 6 1204

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 36 13 5 3 3 0 79 8 189
2020 Non-visible minority 49 34 11 2 2 2 0 85 4 1112
2019 Visible minority 45 32 14 6 1 2 0 78 7 169
2019 Non-visible minority 46 37 12 3 1 1 0 84 4 976
2018 Visible minority 40 42 12 2 2 2 0 84 4 149
2018 Non-visible minority 45 39 11 3 1 1 0 85 5 1042

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 20 22 10 10 12 2 51 24 189
2020 Non-visible minority 25 25 17 10 6 13 3 60 20 1112
2019 Visible minority 23 24 19 12 11 8 2 53 26 170
2019 Non-visible minority 20 25 20 12 8 12 4 53 23 977
2018 Visible minority 23 22 25 4 11 11 3 52 18 153
2018 Non-visible minority 20 26 19 13 8 12 2 53 25 1047
2017 Visible minority 19 25 20 15 8 11 1 50 27 162
2017 Non-visible minority 17 21 20 12 11 14 6 47 29 1101
2014 Visible minority 14 21 22 12 8 16 7 45 26 147
2014 Non-visible minority 15 23 20 14 11 13 4 46 30 1203

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 26 22 15 6 6 0 54 22 187
2020 Non-visible minority 31 37 16 8 4 3 0 71 12 1111
2019 Visible minority 29 31 15 12 10 3 0 62 23 169
2019 Non-visible minority 26 38 16 13 5 3 1 65 18 976
2018 Visible minority 30 34 20 8 6 1 1 65 15 153
2018 Non-visible minority 23 41 18 12 5 2 0 65 17 1048
2017 Visible minority 25 33 19 7 5 9 2 65 13 162
2017 Non-visible minority 30 40 13 10 4 4 0 72 14 1103
2014 Visible minority 22 36 21 10 6 3 2 61 17 147
2014 Non-visible minority 24 39 18 11 5 2 1 65 17 1202

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 22 17 18 15 4 1 47 35 189
2020 Non-visible minority 27 33 14 12 8 3 3 64 21 1118
2019 Visible minority 24 24 18 10 20 4 0 50 31 168
2019 Non-visible minority 21 32 16 15 10 2 2 56 27 981
2018 Visible minority 19 26 19 18 15 2 1 46 34 152
2018 Non-visible minority 23 30 17 16 9 2 2 56 26 1050
2017 Visible minority 18 26 14 22 10 8 3 49 36 163
2017 Non-visible minority 20 30 15 16 11 4 3 55 29 1102
2014 Visible minority 9 22 21 25 15 6 2 34 43 147
2014 Non-visible minority 16 28 17 19 14 3 3 47 35 1204

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 24 15 6 5 0 4 73 11 189
2020 Non-visible minority 51 21 13 7 3 1 4 75 11 1117
2019 Visible minority 55 22 12 3 3 1 3 80 7 169
2019 Non-visible minority 55 23 12 4 2 0 3 81 6 980

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 25 16 4 3 3 3 76 7 187
2020 Non-visible minority 57 22 12 3 2 2 3 82 6 1116
2019 Visible minority 55 21 11 6 5 2 1 78 11 169
2019 Non-visible minority 55 22 13 3 2 1 4 81 5 981

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 9 6 5 7 7 3 79 14 188
2020 Non-visible minority 83 7 2 1 1 2 5 96 2 1111
2019 Visible minority 54 15 7 6 5 10 3 79 12 168
2019 Non-visible minority 82 6 3 1 1 2 5 95 2 980

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 16 4 3 2 3 9 90 5 188
2020 Non-visible minority 77 10 3 1 1 1 7 95 2 1113
2019 Visible minority 75 8 1 2 2 1 12 95 4 168
2019 Non-visible minority 83 4 1 0 1 1 9 97 2 972

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 32 20 7 3 4 1 68 10 187
2020 Non-visible minority 30 46 15 4 2 3 0 79 6 1116
2019 Visible minority 21 46 16 10 3 2 1 70 13 170
2019 Non-visible minority 24 47 16 6 2 4 0 74 9 978
2018 Visible minority 23 33 26 5 6 7 0 61 11 153
2018 Non-visible minority 28 43 17 6 3 3 0 73 9 1048
2017 Visible minority 20 41 23 5 3 8 1 67 8 162
2017 Non-visible minority 25 42 19 7 3 4 0 70 10 1099

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 38 10 10 3 1 1 77 13 188
2020 Non-visible minority 46 40 8 4 1 1 0 87 5 1113
2019 Visible minority 41 33 11 7 6 3 0 76 14 169
2019 Non-visible minority 45 42 9 4 0 0 0 87 4 974
2018 Visible minority 39 38 11 7 3 1 0 78 11 150
2018 Non-visible minority 47 40 7 4 1 2 0 88 5 1045
2017 Visible minority 46 37 7 8 3 0 0 83 10 163
2017 Non-visible minority 43 43 8 3 1 1 0 88 4 1102
2014 Visible minority 31 42 18 5 2 1 0 74 8 147
2014 Non-visible minority 43 40 10 3 1 2 0 85 4 1204

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 30 15 8 5 3 1 72 13 189
2020 Non-visible minority 49 35 8 3 1 4 0 88 4 1113
2019 Visible minority 44 29 16 6 4 2 0 74 10 168
2019 Non-visible minority 51 38 7 2 0 2 0 90 2 979
2018 Visible minority 39 34 10 12 4 2 0 75 15 149
2018 Non-visible minority 47 39 8 3 1 3 0 88 3 1045
2017 Visible minority 36 34 14 7 4 6 0 74 11 162
2017 Non-visible minority 43 37 10 3 1 5 0 85 4 1102
2014 Visible minority 33 33 21 6 4 5 0 69 10 146
2014 Non-visible minority 43 38 11 2 1 5 0 85 3 1203

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 27 15 10 6 3 1 67 17 188
2020 Non-visible minority 51 34 8 2 1 3 0 88 3 1113

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 34 10 10 8 1 1 72 18 188
2020 Non-visible minority 54 30 5 4 1 4 2 89 6 1115

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 29 9 4 3 0 0 84 7 189
2020 Non-visible minority 66 27 3 3 1 0 0 93 4 1116
2019 Visible minority 55 31 9 3 3 0 0 86 5 168
2019 Non-visible minority 59 33 5 2 1 0 0 92 3 980
2018 Visible minority 53 36 7 4 1 0 1 89 4 150
2018 Non-visible minority 57 34 6 2 1 0 0 91 3 1045
2017 Visible minority 55 37 4 3 2 0 0 91 5 162
2017 Non-visible minority 52 38 6 2 2 0 0 90 4 1106
2014 Visible minority 42 43 11 2 1 1 1 86 3 146
2014 Non-visible minority 49 40 8 2 1 0 0 89 3 1201

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 24 12 4 4 0 0 80 8 187
2020 Non-visible minority 62 26 7 3 2 1 0 89 4 1112
2019 Visible minority 56 23 14 2 3 1 0 80 5 168
2019 Non-visible minority 57 31 8 2 1 0 0 89 3 979
2018 Visible minority 54 29 11 4 1 1 0 83 5 147
2018 Non-visible minority 56 31 9 3 2 0 0 87 4 1046
2017 Visible minority 52 33 9 4 3 0 0 85 6 161
2017 Non-visible minority 51 32 10 3 3 1 0 84 6 1099
2014 Visible minority 36 41 16 4 1 1 0 78 6 147
2014 Non-visible minority 40 40 14 4 1 1 0 81 6 1204

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 26 11 6 3 0 0 79 9 185
2020 Non-visible minority 59 29 7 3 2 0 0 88 5 1112
2019 Visible minority 49 30 13 5 4 1 0 79 8 166
2019 Non-visible minority 54 33 7 3 1 0 0 88 5 973
2018 Visible minority 48 33 10 8 1 1 0 81 8 150
2018 Non-visible minority 51 36 8 3 2 0 0 87 5 1045
2017 Visible minority 48 35 7 7 2 0 0 84 9 162
2017 Non-visible minority 47 37 10 4 2 0 0 84 6 1105
2014 Visible minority 34 42 17 4 2 1 0 77 6 147
2014 Non-visible minority 39 42 12 5 2 1 0 82 6 1202

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 21 17 8 5 6 1 68 14 188
2020 Non-visible minority 58 23 10 4 2 2 1 83 7 1115
2019 Visible minority 43 23 15 8 7 4 0 69 15 170
2019 Non-visible minority 53 24 10 7 2 3 1 80 9 981
2018 Visible minority 45 24 15 9 5 1 0 70 14 150
2018 Non-visible minority 51 25 13 6 3 2 0 77 9 1047
2017 Visible minority 35 29 13 8 8 7 0 69 17 162
2017 Non-visible minority 44 26 14 7 4 4 1 74 11 1098
2014 Visible minority 31 26 21 13 4 5 1 61 18 147
2014 Non-visible minority 40 29 16 7 4 4 1 72 12 1203
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 29 30 41 189
2020 Non-visible minority 26 42 32 1119
2019 Visible minority 41 21 37 170
2019 Non-visible minority 34 36 30 983
2018 Visible minority 43 25 32 153
2018 Non-visible minority 32 39 28 1050
2017 Visible minority 35 26 39 163
2017 Non-visible minority 33 38 29 1104
2014 Visible minority 37 24 38 147
2014 Non-visible minority 33 35 32 1202

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 0 30 45 6 5 15 54
2020 Non-visible minority 23 36 27 3 3 8 289
2019 Visible minority 4 16 50 6 15 9 70
2019 Non-visible minority 17 38 26 3 11 5 334
2018 Visible minority 8 28 29 7 22 6 62
2018 Non-visible minority 16 38 27 4 8 8 338
2017 Visible minority 3 21 25 10 27 13 56
2017 Non-visible minority 12 31 31 4 13 9 368
2014 Visible minority 2 27 42 9 9999 20 57
2014 Non-visible minority 14 36 33 6 9999 11 396
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 189
2020 Non-visible minority 7 93 1116
2019 Visible minority 18 82 169
2019 Non-visible minority 9 91 983
2018 Visible minority 14 86 152
2018 Non-visible minority 9 91 1051

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 34
2020 Non-visible minority 47 53 83
2019 Visible minority 44 56 32
2019 Non-visible minority 51 49 95
2018 Visible minority 44 56 23
2018 Non-visible minority 48 52 95

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 57 43 34
2020 Non-visible minority 60 40 83
2019 Visible minority 67 33 32
2019 Non-visible minority 58 42 95
2018 Visible minority 66 34 23
2018 Non-visible minority 68 32 95

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 34
2020 Non-visible minority 10 90 83
2018 Visible minority 0 100 23
2018 Non-visible minority 5 95 95

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 32
2019 Non-visible minority 0 100 95
2018 Visible minority 0 100 23
2018 Non-visible minority 0 100 95

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 32
2019 Non-visible minority 8 92 95

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 34
2020 Non-visible minority 35 65 83
2019 Visible minority 36 64 30
2019 Non-visible minority 40 60 95
2018 Visible minority 50 50 23
2018 Non-visible minority 27 73 95

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 34
2020 Non-visible minority 44 56 83
2019 Visible minority 33 67 30
2019 Non-visible minority 40 60 95
2018 Visible minority 25 75 23
2018 Non-visible minority 42 58 95

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 34
2020 Non-visible minority 43 57 83
2019 Visible minority 35 65 30
2019 Non-visible minority 40 60 95
2018 Visible minority 56 44 23
2018 Non-visible minority 42 58 95

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 34
2020 Non-visible minority 47 53 83
2019 Visible minority 24 76 30
2019 Non-visible minority 46 54 95
2018 Visible minority 33 67 23
2018 Non-visible minority 37 63 95

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 34
2020 Non-visible minority 30 70 83
2019 Visible minority 27 73 30
2019 Non-visible minority 21 79 95
2018 Visible minority 30 70 23
2018 Non-visible minority 22 78 95

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 48 52 34
2020 Non-visible minority 58 42 83
2019 Visible minority 56 44 30
2019 Non-visible minority 56 44 95
2018 Visible minority 79 21 23
2018 Non-visible minority 61 39 95

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 34
2020 Non-visible minority 31 69 83
2019 Visible minority 21 79 30
2019 Non-visible minority 37 63 95
2018 Visible minority 32 68 23
2018 Non-visible minority 26 74 95

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 30
2019 Non-visible minority 0 100 95

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 23
2018 Non-visible minority 6 94 95

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 30
2019 Non-visible minority 11 89 95

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 55 45 34
2020 Non-visible minority 47 53 83
2019 Visible minority 59 41 30
2019 Non-visible minority 36 64 95
2018 Visible minority 51 49 23
2018 Non-visible minority 36 64 95

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 34
2020 Non-visible minority 18 82 83
2019 Visible minority 34 66 30
2019 Non-visible minority 26 74 95
2018 Visible minority 24 76 23
2018 Non-visible minority 13 87 95

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 34
2020 Non-visible minority 15 85 83
2018 Visible minority 20 80 23
2018 Non-visible minority 17 83 95

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 34
2020 Non-visible minority 61 39 83
2019 Visible minority 47 53 30
2019 Non-visible minority 61 39 94
2018 Visible minority 34 66 23
2018 Non-visible minority 57 43 95

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 30
2019 Non-visible minority 32 68 94

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 27 73 34
2020 Non-visible minority 20 80 83
2019 Visible minority 18 82 30
2019 Non-visible minority 15 85 94

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 34
2020 Non-visible minority 13 87 83

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 30
2019 Non-visible minority 20 80 94

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 34
2020 Non-visible minority 22 78 83
2019 Visible minority 41 59 30
2019 Non-visible minority 17 83 94
2018 Visible minority 38 62 23
2018 Non-visible minority 20 80 95

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 23
2018 Non-visible minority 12 88 93

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 22 78 23
2018 Non-visible minority 16 84 93

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 23
2018 Non-visible minority 8 92 93

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 23
2018 Non-visible minority 11 89 93

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 23 77 23
2018 Non-visible minority 11 89 93

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 39 61 23
2018 Non-visible minority 22 78 93

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 46 54 23
2018 Non-visible minority 44 56 93

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 59 41 23
2018 Non-visible minority 42 58 93

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 16 16 6 8 34 6 50 23 189
2020 Non-visible minority 18 16 13 4 3 40 7 64 13 1115
2019 Visible minority 15 20 20 9 7 21 9 49 23 169
2019 Non-visible minority 19 16 17 5 3 31 8 57 15 981
2018 Visible minority 19 14 20 7 4 29 7 51 18 152
2018 Non-visible minority 15 16 18 5 3 36 7 54 15 1044
2017 Visible minority 17 13 17 5 4 33 12 54 15 161
2017 Non-visible minority 12 18 16 5 5 35 9 54 18 1106
2014 Visible minority 12 14 24 5 6 25 13 43 18 147
2014 Non-visible minority 14 16 16 5 4 35 9 55 17 1201

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 29 14 6 7 12 1 69 15 189
2020 Non-visible minority 38 33 12 3 2 11 1 80 6 1115
2019 Visible minority 33 33 16 6 4 7 1 72 11 170
2019 Non-visible minority 39 34 13 4 2 7 1 79 6 981
2018 Visible minority 27 34 16 4 3 14 2 73 8 152
2018 Non-visible minority 34 35 14 4 1 10 1 78 6 1046
2017 Visible minority 34 25 16 6 3 16 0 71 10 161
2017 Non-visible minority 28 36 16 4 3 12 1 74 8 1104
2014 Visible minority 22 28 30 2 3 14 1 58 7 147
2014 Non-visible minority 29 31 17 4 2 15 2 72 8 1201
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 189
2020 Non-visible minority 4 96 1114
2019 Visible minority 17 83 169
2019 Non-visible minority 4 96 981
2018 Visible minority 12 88 151
2018 Non-visible minority 4 96 1046

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 32
2020 Non-visible minority 47 53 44
2019 Visible minority 42 58 30
2019 Non-visible minority 38 62 45
2018 Visible minority 39 61 20
2018 Non-visible minority 31 69 43

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 81 19 32
2020 Non-visible minority 75 25 44
2019 Visible minority 64 36 30
2019 Non-visible minority 79 21 45

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 32
2020 Non-visible minority 0 100 44
2019 Visible minority 0 100 30
2019 Non-visible minority 0 100 45
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 43

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 30
2019 Non-visible minority 0 100 45

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 32
2020 Non-visible minority 14 86 44
2018 Visible minority 25 75 20
2018 Non-visible minority 14 86 43

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 35 65 30
2019 Non-visible minority 0 100 41

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 22 78 32
2020 Non-visible minority 43 57 44
2019 Visible minority 16 84 30
2019 Non-visible minority 53 47 41

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 32
2020 Non-visible minority 20 80 44
2019 Visible minority 26 74 30
2019 Non-visible minority 16 84 41

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 43

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 43

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 32
2020 Non-visible minority 11 89 44

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 32
2020 Non-visible minority 0 100 44
2019 Visible minority 0 100 30
2019 Non-visible minority 0 100 41

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 32
2020 Non-visible minority 0 100 44
2019 Visible minority 0 100 30
2019 Non-visible minority 0 100 41
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 43

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 30
2019 Non-visible minority 14 86 41

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 32
2020 Non-visible minority 44 56 44
2019 Visible minority 28 72 30
2019 Non-visible minority 39 61 41

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 32
2020 Non-visible minority 13 87 44

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 23 77 32
2020 Non-visible minority 14 86 44
2018 Visible minority 0 100 20
2018 Non-visible minority 18 82 43

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 15 85 43

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 19 81 43

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 32
2020 Non-visible minority 36 64 44
2019 Visible minority 61 39 30
2019 Non-visible minority 44 56 41
2018 Visible minority 66 34 20
2018 Non-visible minority 31 69 43

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 41

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 21 79 41

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 24 76 20
2018 Non-visible minority 35 65 41

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 22 78 41

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 50 50 20
2018 Non-visible minority 61 39 41

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 76 24 20
2018 Non-visible minority 68 32 41

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 14 17 7 7 34 5 47 24 189
2020 Non-visible minority 20 15 14 3 1 42 6 66 7 1113
2019 Visible minority 16 15 20 7 9 26 8 46 23 169
2019 Non-visible minority 19 16 17 2 2 36 8 63 6 980
2018 Visible minority 18 16 18 9 5 31 4 52 21 152
2018 Non-visible minority 16 16 16 2 1 41 7 62 7 1041
2017 Visible minority 18 16 17 3 4 33 10 58 12 162
2017 Non-visible minority 14 18 16 2 2 40 8 62 7 1105
2014 Visible minority 15 9 25 5 2 32 13 42 13 147
2014 Non-visible minority 14 14 18 1 1 42 8 58 5 1203

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 31 14 8 6 11 1 68 16 189
2020 Non-visible minority 41 31 12 2 1 11 0 82 4 1109
2019 Visible minority 36 26 14 5 7 11 1 70 14 168
2019 Non-visible minority 42 33 13 2 1 8 1 82 4 982
2018 Visible minority 26 28 21 6 2 15 2 66 9 152
2018 Non-visible minority 35 34 14 2 1 12 2 80 4 1043
2017 Visible minority 32 32 13 4 2 17 0 77 7 162
2017 Non-visible minority 31 36 13 1 2 14 2 80 4 1102
2014 Visible minority 22 28 22 4 2 18 3 64 8 147
2014 Non-visible minority 29 33 15 2 1 19 2 78 3 1203
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 18 14 17 13 1 3 54 32 189
2020 Non-visible minority 41 22 16 11 7 0 3 65 19 1116

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 33 21 9 9 0 1 60 18 188
2020 Non-visible minority 32 30 19 12 6 0 0 63 18 1109
2019 Visible minority 31 26 18 8 14 0 3 59 22 170
2019 Non-visible minority 21 31 23 11 13 0 1 52 24 982
2018 Visible minority 28 23 21 11 13 1 2 53 25 152
2018 Non-visible minority 19 25 24 15 15 0 2 45 31 1049
2017 Visible minority 26 16 17 10 27 1 3 43 38 162
2017 Non-visible minority 20 21 22 17 19 0 2 41 36 1103

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 27 25 13 15 0 1 47 28 186
2020 Non-visible minority 16 25 27 18 13 0 0 41 31 1116
2019 Visible minority 26 31 20 10 12 0 1 58 22 170
2019 Non-visible minority 17 30 28 15 9 0 0 48 24 981
2018 Visible minority 24 23 25 15 11 2 0 48 26 152
2018 Non-visible minority 15 26 32 18 10 0 0 40 28 1046
2017 Visible minority 26 24 23 14 11 0 2 50 26 163
2017 Non-visible minority 14 28 29 16 12 0 1 42 28 1105

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 28 25 13 9 0 1 53 22 189
2020 Non-visible minority 20 28 27 15 9 0 0 49 24 1113
2019 Visible minority 31 27 19 11 9 0 1 59 21 168
2019 Non-visible minority 22 32 26 12 7 0 0 55 20 973
2018 Visible minority 23 34 19 15 8 1 1 58 23 153
2018 Non-visible minority 18 30 27 16 8 0 1 48 24 1046
2017 Visible minority 34 21 19 16 8 0 2 56 24 161
2017 Non-visible minority 19 28 25 16 10 0 1 48 27 1103

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 23 25 14 11 1 2 48 26 187
2020 Non-visible minority 22 24 25 15 12 0 1 47 28 1108
2019 Visible minority 25 27 20 14 11 1 3 54 25 167
2019 Non-visible minority 22 26 27 13 11 0 1 48 25 978
2018 Visible minority 19 29 19 19 9 2 3 50 30 153
2018 Non-visible minority 19 26 25 16 11 0 1 46 28 1045
2017 Visible minority 24 23 22 14 11 1 4 50 27 163
2017 Non-visible minority 19 24 26 17 13 0 1 44 30 1105

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 26 18 8 8 0 3 65 16 186
2020 Non-visible minority 40 27 15 9 6 0 3 69 15 1111
2019 Visible minority 51 18 12 8 5 1 6 74 14 169
2019 Non-visible minority 49 26 12 6 4 0 3 77 10 979
2018 Visible minority 39 26 13 11 6 1 4 69 17 152
2018 Non-visible minority 43 26 15 7 5 0 5 73 12 1041
2017 Visible minority 44 20 13 8 4 1 11 72 13 162
2017 Non-visible minority 39 25 16 6 6 0 8 70 13 1104

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 24 22 15 12 0 0 52 27 188
2020 Non-visible minority 30 26 23 11 11 0 0 56 22 1115
2019 Visible minority 34 26 17 11 9 0 3 62 20 168
2019 Non-visible minority 34 32 20 8 6 0 0 66 14 979
2018 Visible minority 30 21 25 12 10 1 2 52 22 153
2018 Non-visible minority 30 29 21 10 9 0 1 59 19 1043
2017 Visible minority 30 24 19 15 10 0 2 55 26 161
2017 Non-visible minority 28 30 23 11 7 0 1 58 19 1104

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 21 25 10 10 1 8 51 22 188
2020 Non-visible minority 30 23 20 13 9 0 5 56 22 1110

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 36 18 12 4 1 2 65 17 189
2020 Non-visible minority 36 35 19 6 3 0 1 71 9 1113
2019 Visible minority 30 30 22 8 7 1 2 62 16 170
2019 Non-visible minority 30 37 20 8 4 0 1 67 12 981
2018 Visible minority 30 28 22 12 5 1 2 60 18 153
2018 Non-visible minority 26 36 23 10 4 1 1 63 14 1046
2017 Visible minority 36 20 22 13 4 0 4 59 18 161
2017 Non-visible minority 28 33 21 11 5 1 2 63 16 1103

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 21 10 9 0 1 61 18 188
2020 Non-visible minority 25 35 25 10 5 0 1 60 14 1110
2019 Visible minority 30 28 22 13 5 0 2 59 19 170
2019 Non-visible minority 23 37 23 12 4 0 0 61 16 980
2018 Visible minority 25 31 24 10 7 1 2 58 17 152
2018 Non-visible minority 20 35 28 11 4 1 1 57 15 1047
2017 Visible minority 28 27 22 13 6 1 3 58 20 159
2017 Non-visible minority 23 33 22 13 7 1 1 57 21 1103

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 28 19 13 6 0 1 61 20 188
2020 Non-visible minority 36 33 18 9 4 0 1 69 13 1109
2019 Visible minority 26 25 23 16 8 0 2 52 24 170
2019 Non-visible minority 31 34 20 9 6 0 1 65 14 980
2018 Visible minority 22 28 25 17 6 1 1 51 23 151
2018 Non-visible minority 26 33 23 12 5 0 1 60 17 1046
2017 Visible minority 30 20 26 14 7 0 3 52 21 161
2017 Non-visible minority 27 31 21 13 6 0 2 58 20 1104

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 28 14 12 4 0 1 70 16 188
2020 Non-visible minority 54 24 12 5 3 0 1 79 9 1110
2019 Visible minority 41 24 15 8 8 0 4 67 18 169
2019 Non-visible minority 51 26 13 6 4 0 1 77 10 978

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 27 18 12 11 1 1 59 23 186
2020 Non-visible minority 29 30 23 12 5 0 0 60 17 1113

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 19 14 7 0 1 60 21 189
2020 Non-visible minority 30 30 24 11 4 1 0 61 15 1115
2019 Visible minority 31 28 22 9 6 1 3 61 16 167
2019 Non-visible minority 35 34 19 8 3 0 1 69 12 975
2018 Visible minority 30 29 21 9 8 1 2 61 17 152
2018 Non-visible minority 30 32 22 10 4 0 1 63 14 1038
2017 Visible minority 32 32 17 9 7 1 2 66 16 161
2017 Non-visible minority 31 32 21 9 6 0 2 64 14 1101

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 27 16 10 3 1 3 70 13 186
2020 Non-visible minority 45 29 15 7 2 0 2 76 9 1108
2019 Visible minority 56 23 11 4 3 0 4 81 7 170
2019 Non-visible minority 62 23 9 4 2 0 1 85 6 974
2018 Visible minority 53 23 12 5 2 1 4 80 8 153
2018 Non-visible minority 53 27 12 3 2 0 2 82 6 1043
2017 Visible minority 57 19 12 5 2 0 5 81 7 162
2017 Non-visible minority 57 25 11 4 2 0 1 84 6 1105

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 34 20 9 6 0 0 65 15 187
2020 Non-visible minority 29 40 21 7 4 0 0 69 10 1113

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 19 13 1 4 0 5 82 5 188
2020 Non-visible minority 67 18 7 2 1 1 5 90 3 1111
2019 Visible minority 74 10 4 1 2 1 9 92 4 169
2019 Non-visible minority 79 9 3 1 1 1 6 94 2 977
2018 Visible minority 67 17 5 3 2 1 6 90 5 153
2018 Non-visible minority 73 13 5 1 1 0 6 93 2 1044

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 16 6 7 6 1 2 81 13 188
2020 Non-visible minority 84 6 3 2 1 1 3 93 3 1115
2019 Visible minority 57 16 9 3 8 2 4 78 12 167
2019 Non-visible minority 79 9 6 2 2 0 2 90 5 974
2018 Visible minority 56 19 8 4 7 3 2 80 12 152
2018 Non-visible minority 77 9 5 2 2 1 4 91 4 1043
2017 Visible minority 64 11 7 4 6 1 7 81 11 162
2017 Non-visible minority 77 10 4 2 2 1 4 91 5 1103

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 20 6 5 4 0 1 85 9 186
2020 Non-visible minority 73 16 6 2 1 0 2 91 3 1107
2019 Visible minority 58 17 11 5 3 1 5 79 9 170
2019 Non-visible minority 59 27 9 3 2 0 1 87 4 973
2018 Visible minority 53 27 8 7 2 2 2 83 9 153
2018 Non-visible minority 61 25 9 3 1 0 1 86 4 1043
2017 Visible minority 56 22 10 4 4 1 4 82 8 163
2017 Non-visible minority 59 26 9 3 1 0 3 87 4 1104

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 16 6 8 6 0 2 79 15 185
2020 Non-visible minority 73 13 7 3 2 0 1 87 5 1110
2019 Visible minority 56 19 6 7 7 0 5 78 15 168
2019 Non-visible minority 66 17 8 4 3 0 1 84 7 970
2018 Visible minority 50 20 12 8 7 0 3 72 16 153
2018 Non-visible minority 61 18 10 6 3 0 1 80 10 1043
2017 Visible minority 58 16 5 7 6 2 6 80 14 163
2017 Non-visible minority 61 19 9 5 4 0 2 82 9 1099

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 8 4 3 2 1 24 88 6 188
2020 Non-visible minority 61 10 5 2 1 0 21 90 4 1109
2019 Visible minority 58 12 6 2 3 0 18 86 6 168
2019 Non-visible minority 59 13 5 2 1 0 21 90 4 969
2018 Visible minority 46 14 6 2 2 1 30 86 5 152
2018 Non-visible minority 55 13 6 2 0 0 24 89 3 1039
2017 Visible minority 56 12 3 1 2 1 25 92 3 162
2017 Non-visible minority 55 13 3 2 1 0 25 91 4 1101

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 18 5 3 2 1 4 90 5 189
2020 Non-visible minority 75 15 5 1 0 0 3 93 1 1119
2019 Visible minority 70 13 7 0 0 0 9 92 1 168
2019 Non-visible minority 76 15 4 1 0 0 3 94 1 971
2018 Visible minority 61 16 7 3 2 0 12 86 5 150
2018 Non-visible minority 72 17 5 1 1 0 4 93 2 1043
2017 Visible minority 61 15 7 2 1 2 13 90 2 162
2017 Non-visible minority 69 17 6 1 0 0 6 93 1 1097

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 14 10 4 6 1 3 80 11 189
2020 Non-visible minority 77 14 4 2 1 0 1 93 4 1118
2019 Visible minority 63 11 9 5 7 0 6 78 13 170
2019 Non-visible minority 77 10 5 3 3 0 2 90 6 976
2018 Visible minority 56 22 4 4 7 1 6 83 12 153
2018 Non-visible minority 74 11 6 2 4 0 3 88 6 1046
2017 Visible minority 50 12 12 8 8 1 9 69 18 162
2017 Non-visible minority 68 14 6 4 4 0 4 86 8 1106

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 30 21 8 4 0 2 65 13 189
2020 Non-visible minority 44 31 15 6 2 0 1 76 8 1119
2019 Visible minority 51 21 12 7 4 1 4 76 11 170
2019 Non-visible minority 50 30 15 2 2 0 1 81 4 976
2018 Visible minority 40 25 19 6 6 0 4 68 12 152
2018 Non-visible minority 45 28 17 6 2 0 2 74 8 1041
2017 Visible minority 41 31 12 8 4 1 4 75 12 163
2017 Non-visible minority 52 26 14 4 2 0 2 79 6 1098

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 36 27 8 7 0 0 58 15 189
2020 Non-visible minority 28 41 22 8 2 0 0 69 9 1116

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 28 42 13 5 0 0 39 19 189
2020 Non-visible minority 13 34 35 14 4 0 0 48 18 1119
2019 Visible minority 20 31 35 10 3 1 0 52 12 170
2019 Non-visible minority 17 35 36 9 3 0 0 52 12 981
2018 Visible minority 19 32 31 14 4 0 0 51 18 153
2018 Non-visible minority 12 34 37 13 3 0 0 46 17 1051
2017 Visible minority 11 33 40 10 3 1 1 45 14 163
2017 Non-visible minority 9 33 39 13 6 0 0 42 19 1105

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 19 39 23 9 0 0 32 29 187
2020 Non-visible minority 9 21 37 22 11 0 0 33 30 1116
2019 Visible minority 8 16 36 29 10 0 1 40 24 168
2019 Non-visible minority 5 18 38 26 12 0 0 38 24 972
2018 Visible minority 8 20 30 31 11 0 1 43 28 153
2018 Non-visible minority 7 18 40 23 11 0 0 34 25 1035
2017 Visible minority 4 20 40 27 9 0 0 36 24 163
2017 Non-visible minority 7 19 39 23 11 0 0 34 26 1103

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 41 12 6 1 3 1 80 8 188
2020 Non-visible minority 44 42 8 4 1 1 0 87 5 1116
2019 Visible minority 44 40 7 5 4 0 0 84 9 167
2019 Non-visible minority 47 42 8 2 1 1 0 89 3 976
2018 Visible minority 47 36 10 5 1 2 0 84 6 151
2018 Non-visible minority 47 42 7 2 1 1 0 90 3 1043
2017 Visible minority 37 44 8 6 0 5 0 85 6 160
2017 Non-visible minority 39 44 9 3 2 2 0 86 5 1103

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 37 16 6 2 3 1 74 9 188
2020 Non-visible minority 39 36 12 8 3 3 0 76 12 1114

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 27 12 10 7 2 1 70 18 188
2020 Non-visible minority 51 29 8 7 3 1 0 81 11 1115

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 28 11 4 4 3 2 80 8 188
2020 Non-visible minority 61 24 8 4 2 2 0 87 6 1109

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 38 10 9 5 1 0 76 14 188
2020 Non-visible minority 41 36 11 7 3 1 0 78 11 1116
2019 Visible minority 33 40 12 8 7 0 0 73 15 170
2019 Non-visible minority 35 42 13 6 3 1 0 78 9 980
2018 Visible minority 32 40 14 10 3 1 0 73 13 152
2018 Non-visible minority 35 41 13 7 3 1 0 77 10 1050
2017 Visible minority 21 49 14 10 3 3 0 72 14 162
2017 Non-visible minority 24 47 13 9 5 1 0 72 14 1105

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 48 5 9 2 1 1 84 11 189
2020 Non-visible minority 39 44 10 6 0 0 0 84 6 1116

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 45 8 10 2 2 1 80 13 188
2020 Non-visible minority 38 42 10 8 1 1 0 80 10 1108

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 30 22 5 1 2 2 72 6 188
2020 Non-visible minority 34 41 16 6 1 1 1 77 7 1109

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 32 10 3 2 2 3 85 5 186
2020 Non-visible minority 50 36 8 2 1 1 1 88 3 1116

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 17 2 0 1 2 1 97 1 188
2020 Non-visible minority 82 14 1 1 0 1 0 98 1 1114

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 32 7 3 1 3 1 88 5 187
2020 Non-visible minority 57 34 6 2 0 1 0 92 2 1116

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 28 9 5 5 2 1 80 10 188
2020 Non-visible minority 60 28 6 4 1 0 0 89 6 1115

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 28 14 3 2 0 0 81 5 187
2020 Non-visible minority 58 29 7 3 1 1 0 88 5 1115

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 56 12 12 0 2 2 76 12 43
2020 Non-visible minority 20 51 14 10 3 1 1 73 13 370
2019 Visible minority 27 49 10 9 2 0 4 79 11 46
2019 Non-visible minority 24 52 11 10 0 1 2 78 10 309

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 43
2020 Non-visible minority 99 1 369

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 30 17 18 14 2 0 50 33 43
2020 Non-visible minority 14 32 25 18 9 0 1 47 28 366
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 189
2020 Non-visible minority 8 92 1113

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 189
2020 Non-visible minority 11 89 1116
2019 Visible minority 18 82 170
2019 Non-visible minority 14 86 980
2017 Visible minority 19 81 163
2017 Non-visible minority 14 86 1104
2014 Visible minority 18 82 147
2014 Non-visible minority 12 88 1202

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 54 46 26
2020 Non-visible minority 52 48 121

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 69 31 26
2020 Non-visible minority 79 21 121
2019 Visible minority 75 25 29
2019 Non-visible minority 87 13 137
2017 Visible minority 86 14 34
2017 Non-visible minority 86 14 160
2014 Visible minority 89 11 28
2014 Non-visible minority 81 19 144

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 23 0 11 0 0 0 89 11 18
2020 Non-visible minority 44 38 8 6 4 0 1 82 10 96
2019 Visible minority 49 37 6 8 0 0 0 86 8 21
2019 Non-visible minority 64 25 5 4 3 0 0 88 7 114
2017 Visible minority 67 18 11 3 0 0 0 85 3 28
2017 Non-visible minority 48 37 7 4 3 1 0 86 7 138
2014 Visible minority 56 31 10 4 0 0 0 86 4 25
2014 Non-visible minority 58 31 1 6 1 1 2 92 7 117

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 31 8 4 3 1 5 85 7 189
2020 Non-visible minority 57 28 5 4 1 2 3 89 5 1119
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 44 30 1 64 36 189
2020 Non-visible minority 30 53 16 1 63 37 1119

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 47
2020 Non-visible minority 37 63 341

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 37 11 13 15 6 0 58 30 46
2020 Non-visible minority 20 30 17 15 11 1 5 54 28 341

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 20 11 23 35 4 0 28 61 46
2020 Non-visible minority 8 19 17 20 32 1 3 28 54 340

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 16 11 10 7 5 10 67 21 189
2020 Non-visible minority 40 17 16 9 8 1 10 64 19 1119
2019 Visible minority 38 19 14 6 15 0 8 62 23 160
2019 Non-visible minority 34 20 15 13 12 0 7 58 26 966
2018 Visible minority 43 15 19 7 10 0 7 62 18 152
2018 Non-visible minority 33 17 17 12 12 1 8 55 26 1047
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