2020 Public Service Employee Survey Results for Canadian Heritage by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 53 4 12 2 0 0 82 14 413
2020 Non-supervisor 34 48 6 10 2 0 0 82 12 898

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 16 3 1 1 0 0 95 2 413
2020 Non-supervisor 72 22 3 2 1 0 0 94 3 893
2017 Supervisor 68 26 3 2 1 0 0 94 3 382
2017 Non-supervisor 68 25 4 3 0 0 0 93 4 891
2014 Supervisor 65 29 4 2 1 0 0 94 3 421
2014 Non-supervisor 65 27 3 3 1 0 0 92 4 958

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 43 9 17 2 0 0 72 19 415
2020 Non-supervisor 33 36 12 14 3 0 1 70 17 898
2019 Supervisor 52 36 5 7 1 0 0 87 8 363
2019 Non-supervisor 53 33 6 6 1 0 0 86 8 806
2017 Supervisor 51 35 5 8 2 0 0 86 10 383
2017 Non-supervisor 49 37 6 5 2 0 0 87 7 895
2014 Supervisor 45 39 6 6 4 0 0 84 10 421
2014 Non-supervisor 43 39 8 7 3 0 0 82 9 958

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 42 11 6 1 0 1 81 8 409
2020 Non-supervisor 38 40 10 7 3 0 2 80 10 895
2019 Supervisor 38 42 12 6 1 0 1 80 7 362
2019 Non-supervisor 37 41 10 8 3 0 1 79 11 805
2018 Supervisor 35 49 9 7 1 0 0 83 8 368
2018 Non-supervisor 31 44 11 10 3 0 1 76 13 849
2017 Supervisor 38 46 7 8 1 0 0 84 9 384
2017 Non-supervisor 34 42 11 9 2 0 1 77 12 895
2014 Supervisor 34 42 13 9 2 0 0 77 10 421
2014 Non-supervisor 30 41 13 10 4 0 1 72 15 956

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 41 10 9 1 0 0 80 10 410
2020 Non-supervisor 43 35 12 8 2 0 1 78 10 897
2019 Supervisor 56 36 6 2 1 0 0 92 3 363
2019 Non-supervisor 50 36 8 4 2 0 0 86 6 802
2017 Supervisor 56 37 4 2 1 0 0 94 2 384
2017 Non-supervisor 52 37 6 3 2 0 0 90 5 891
2014 Supervisor 54 37 5 3 1 0 0 91 4 420
2014 Non-supervisor 45 41 8 5 1 1 0 86 6 957

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 36 10 9 4 0 0 77 13 411
2020 Non-supervisor 56 29 8 4 3 0 0 85 7 897
2019 Supervisor 49 34 6 7 3 0 1 83 11 365
2019 Non-supervisor 55 33 6 4 2 0 1 88 6 802
2018 Supervisor 45 37 7 7 3 0 0 82 10 365
2018 Non-supervisor 52 32 7 5 3 1 0 85 8 852
2017 Supervisor 42 35 10 6 6 0 1 78 12 384
2017 Non-supervisor 50 34 6 7 3 0 1 85 9 892
2014 Supervisor 42 34 12 7 3 0 1 77 11 421
2014 Non-supervisor 43 36 9 7 3 1 2 81 10 959

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 36 6 4 2 0 0 88 6 411
2020 Non-supervisor 41 42 10 5 2 0 0 83 7 898
2019 Supervisor 48 40 7 3 1 0 0 89 4 365
2019 Non-supervisor 37 42 10 7 3 0 0 80 10 807
2018 Supervisor 46 38 8 7 1 0 0 84 8 360
2018 Non-supervisor 36 44 9 7 4 0 0 80 11 846
2017 Supervisor 42 45 6 5 2 0 0 87 7 383
2017 Non-supervisor 34 45 10 7 4 0 0 79 11 894
2014 Supervisor 36 48 9 4 2 0 0 84 7 421
2014 Non-supervisor 27 46 14 9 4 0 0 74 13 959

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 41 9 6 0 0 0 84 7 416
2020 Non-supervisor 42 38 9 7 4 0 0 81 10 898
2019 Supervisor 35 44 11 8 2 0 0 79 11 366
2019 Non-supervisor 38 38 11 8 4 0 1 77 12 804
2018 Supervisor 34 37 15 10 5 0 0 70 15 366
2018 Non-supervisor 37 39 12 8 4 0 0 76 12 848
2017 Supervisor 33 39 14 10 4 0 0 72 14 382
2017 Non-supervisor 36 37 13 8 5 0 0 73 13 894
2014 Supervisor 31 39 16 9 4 0 0 70 14 421
2014 Non-supervisor 30 39 15 11 4 0 0 69 16 959

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 42 7 6 2 0 0 85 8 410
2020 Non-supervisor 40 43 8 6 2 0 0 83 8 894
2019 Supervisor 34 49 8 7 2 0 0 83 9 365
2019 Non-supervisor 34 43 12 7 3 0 0 77 11 800
2018 Supervisor 35 45 12 5 3 0 0 80 8 366
2018 Non-supervisor 33 41 12 11 4 0 0 73 15 850
2017 Supervisor 35 43 12 7 3 0 0 77 10 382
2017 Non-supervisor 33 42 11 9 4 0 0 75 14 894

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 34 5 2 1 0 0 93 2 414
2020 Non-supervisor 49 39 7 3 2 0 0 88 5 895
2019 Supervisor 53 38 5 2 0 1 0 92 3 365
2019 Non-supervisor 43 42 10 3 2 0 0 85 5 800
2018 Supervisor 55 35 6 3 1 0 0 90 3 369
2018 Non-supervisor 43 44 8 3 1 0 0 87 4 852
2017 Supervisor 48 43 5 2 1 0 0 92 3 383
2017 Non-supervisor 41 41 9 5 3 1 0 83 8 893
2014 Supervisor 46 43 7 3 1 0 0 89 4 421
2014 Non-supervisor 35 44 12 6 2 0 0 79 8 959

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 36 7 4 3 0 0 86 7 415
2020 Non-supervisor 41 38 10 7 4 0 0 79 11 894
2019 Supervisor 43 39 11 5 2 0 0 82 7 365
2019 Non-supervisor 37 40 12 7 4 0 0 77 10 801
2018 Supervisor 41 37 10 8 3 0 0 79 11 368
2018 Non-supervisor 37 40 11 7 4 0 0 77 12 851
2017 Supervisor 40 37 11 7 4 0 0 77 12 382
2017 Non-supervisor 34 41 11 7 6 1 0 75 13 892

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 28 4 2 0 0 0 93 3 415
2020 Non-supervisor 52 36 8 2 2 0 0 88 4 892
2019 Supervisor 63 30 6 2 0 0 0 92 2 364
2019 Non-supervisor 48 37 8 5 1 0 0 86 6 804
2018 Supervisor 58 32 7 2 0 0 0 90 2 364
2018 Non-supervisor 46 39 9 4 2 0 0 85 6 843
2017 Supervisor 57 35 5 2 1 0 0 92 3 381
2017 Non-supervisor 50 34 11 3 2 0 0 84 5 892
2014 Supervisor 61 31 7 1 0 0 0 92 2 421
2014 Non-supervisor 52 35 8 3 2 0 0 87 5 958

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 38 7 5 1 0 0 87 6 413
2020 Non-supervisor 36 40 13 7 3 0 0 77 10 896
2019 Supervisor 47 41 6 4 2 0 0 88 6 365
2019 Non-supervisor 30 40 16 9 4 0 0 71 13 801
2018 Supervisor 44 40 7 7 1 0 0 85 8 368
2018 Non-supervisor 31 41 13 9 6 0 1 72 15 846
2017 Supervisor 44 40 9 4 3 0 0 84 7 382
2017 Non-supervisor 31 40 12 11 5 0 1 72 16 891
2014 Supervisor 34 47 8 9 2 0 0 81 11 421
2014 Non-supervisor 22 40 18 13 5 0 1 63 19 959

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 31 8 4 1 0 0 87 5 416
2020 Non-supervisor 43 36 11 6 3 0 0 79 10 896
2019 Supervisor 48 37 11 2 2 0 0 85 4 365
2019 Non-supervisor 38 36 12 9 4 0 0 75 13 802
2018 Supervisor 49 35 9 6 1 0 0 84 7 366
2018 Non-supervisor 38 35 13 9 4 0 0 73 14 848
2017 Supervisor 47 37 8 5 2 0 0 85 7 382
2017 Non-supervisor 39 37 12 8 4 0 0 76 12 892
2014 Supervisor 34 40 13 9 4 0 0 73 13 420
2014 Non-supervisor 29 39 16 10 6 0 0 68 16 958

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 43 9 5 1 0 0 84 7 413
2020 Non-supervisor 41 42 9 5 2 0 0 84 7 892
2019 Supervisor 39 43 8 6 2 0 1 83 9 359
2019 Non-supervisor 39 42 12 5 2 0 0 81 7 796
2018 Supervisor 38 39 14 6 3 0 0 77 9 367
2018 Non-supervisor 35 40 13 7 4 0 0 76 11 850
2017 Supervisor 37 42 10 9 3 0 0 79 11 381
2017 Non-supervisor 36 43 10 6 4 1 1 80 10 892
2014 Supervisor 36 40 13 8 2 0 0 77 11 421
2014 Non-supervisor 32 41 17 7 2 0 1 73 10 956

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 33 7 4 1 0 0 88 4 416
2020 Non-supervisor 47 39 8 4 2 0 0 86 6 893
2019 Supervisor 52 38 6 3 1 0 0 90 4 366
2019 Non-supervisor 43 43 9 4 1 0 0 85 6 808
2018 Supervisor 48 39 8 4 1 0 0 87 5 368
2018 Non-supervisor 43 41 9 5 3 0 0 84 7 851
2017 Supervisor 47 39 8 4 2 0 0 86 6 381
2017 Non-supervisor 44 37 11 6 3 0 0 81 8 892
2014 Supervisor 45 39 10 4 1 0 0 85 5 421
2014 Non-supervisor 35 43 13 5 3 0 0 78 8 957

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 30 23 15 13 0 0 48 29 412
2020 Non-supervisor 43 36 14 4 3 0 0 80 6 893
2019 Supervisor 24 30 24 16 7 0 0 54 23 360
2019 Non-supervisor 48 35 13 3 2 0 0 83 4 806
2018 Supervisor 24 30 21 15 10 0 0 54 25 368
2018 Non-supervisor 49 30 14 5 2 0 0 79 7 855
2017 Supervisor 19 37 21 11 11 0 1 57 22 384
2017 Non-supervisor 46 37 11 4 2 0 0 83 5 895
2014 Supervisor 16 39 22 14 8 0 1 56 23 421
2014 Non-supervisor 45 38 12 3 1 0 0 84 4 959

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 28 39 18 4 0 0 22 39 416
2020 Non-supervisor 7 20 40 20 10 1 1 31 28 900
2019 Supervisor 9 29 41 15 4 0 1 20 39 366
2019 Non-supervisor 9 24 36 21 9 0 1 30 33 808
2018 Supervisor 8 28 42 17 4 0 0 21 36 367
2018 Non-supervisor 8 24 38 21 6 1 1 28 33 850
2017 Supervisor 10 29 40 15 5 0 1 20 40 382
2017 Non-supervisor 8 22 36 20 9 2 3 31 31 890
2014 Supervisor 9 31 42 12 4 0 1 16 41 420
2014 Non-supervisor 7 27 38 15 9 1 3 25 35 955

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 8 26 41 17 1 1 60 13 414
2020 Non-supervisor 3 8 20 38 25 3 2 67 12 896
2019 Supervisor 5 16 33 31 11 1 1 44 22 363
2019 Non-supervisor 5 12 27 32 18 3 3 53 18 806
2018 Supervisor 4 15 37 33 9 1 1 43 20 363
2018 Non-supervisor 5 14 31 28 16 4 2 47 20 849
2017 Supervisor 5 14 34 29 15 3 1 46 20 383
2017 Non-supervisor 5 12 24 28 20 6 5 54 19 889
2014 Supervisor 5 21 35 26 10 1 2 37 27 419
2014 Non-supervisor 6 15 30 28 13 4 4 45 23 955

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 21 42 20 6 0 0 26 31 415
2020 Non-supervisor 11 24 33 19 9 3 2 30 36 897
2019 Supervisor 18 26 37 13 5 0 1 18 44 365
2019 Non-supervisor 16 28 32 12 9 1 2 22 45 808
2018 Supervisor 15 32 32 16 5 1 1 21 47 363
2018 Non-supervisor 16 26 31 15 7 3 2 23 44 849
2017 Supervisor 16 31 36 11 5 0 0 16 47 383
2017 Non-supervisor 16 25 31 14 7 2 3 23 44 891
2014 Supervisor 26 33 28 6 5 0 1 12 60 421
2014 Non-supervisor 25 27 28 10 5 2 3 16 55 954

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 26 38 16 4 0 0 20 42 411
2020 Non-supervisor 7 15 33 29 13 1 2 44 23 894
2019 Supervisor 12 27 38 18 5 0 0 23 40 363
2019 Non-supervisor 7 18 35 25 13 1 2 39 26 806
2018 Supervisor 10 29 44 13 4 1 0 17 39 365
2018 Non-supervisor 7 19 33 27 12 1 1 40 27 845
2017 Supervisor 13 33 36 13 5 0 0 18 46 383
2017 Non-supervisor 9 15 35 23 13 1 3 39 25 887
2014 Supervisor 11 31 43 12 4 0 0 16 42 420
2014 Non-supervisor 6 20 36 24 10 1 3 35 28 955

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 27 31 13 4 0 1 18 51 414
2020 Non-supervisor 10 18 26 25 16 2 3 43 30 897
2019 Supervisor 22 32 28 12 4 0 2 16 55 365
2019 Non-supervisor 11 22 26 22 14 2 4 38 34 805
2018 Supervisor 23 32 31 9 2 1 1 12 56 365
2018 Non-supervisor 11 22 27 22 13 2 2 36 35 846
2017 Supervisor 23 37 26 9 4 0 1 13 61 383
2017 Non-supervisor 13 21 28 18 11 3 5 32 37 888
2014 Supervisor 28 39 23 5 4 0 0 9 68 421
2014 Non-supervisor 14 27 30 15 9 1 3 25 44 954

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 11 31 36 12 0 2 49 19 412
2020 Non-supervisor 5 12 23 28 23 5 4 56 19 896
2019 Supervisor 8 21 36 24 10 0 1 35 29 364
2019 Non-supervisor 8 17 26 27 17 2 3 45 27 805
2018 Supervisor 8 23 35 25 8 1 1 33 31 364
2018 Non-supervisor 8 22 25 25 14 3 3 41 32 849
2017 Supervisor 8 26 30 23 10 1 1 34 35 382
2017 Non-supervisor 8 17 25 23 17 5 6 44 28 888
2014 Supervisor 8 24 31 25 10 0 2 36 33 420
2014 Non-supervisor 8 18 29 24 13 3 5 40 28 956

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 22 44 17 6 0 0 23 33 413
2020 Non-supervisor 10 16 34 23 13 3 2 37 27 893
2019 Supervisor 14 29 38 16 3 0 1 18 43 364
2019 Non-supervisor 12 24 35 15 10 1 3 26 37 804
2018 Supervisor 15 27 41 14 3 1 0 16 42 366
2018 Non-supervisor 12 22 34 16 10 4 2 27 37 852
2017 Supervisor 15 31 38 11 5 1 1 16 46 383
2017 Non-supervisor 14 23 29 16 11 4 4 29 40 889
2014 Supervisor 18 35 33 9 4 1 0 13 54 421
2014 Non-supervisor 15 22 35 15 7 2 4 23 40 954

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 13 43 32 9 0 0 41 17 415
2020 Non-supervisor 5 13 36 28 15 1 1 44 19 895
2019 Supervisor 8 20 37 25 10 0 1 35 28 366
2019 Non-supervisor 9 19 35 22 13 1 2 36 28 807
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 40 12 4 2 4 3 81 6 415
2020 Non-supervisor 34 27 14 7 4 8 6 71 13 896
2019 Supervisor 38 38 10 5 3 3 3 81 8 364
2019 Non-supervisor 33 28 14 8 5 6 5 69 15 807
2018 Supervisor 27 43 12 6 6 3 2 74 13 368
2018 Non-supervisor 28 33 13 9 5 8 4 69 16 852
2017 Supervisor 35 39 10 6 6 3 3 78 12 382
2017 Non-supervisor 29 28 14 8 6 7 7 67 16 891
2014 Supervisor 31 41 10 8 5 4 2 76 14 421
2014 Non-supervisor 31 28 16 10 5 4 6 66 16 957

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 28 4 3 0 0 0 92 3 416
2020 Non-supervisor 55 27 7 5 4 1 1 84 10 893
2019 Supervisor 59 31 3 5 1 1 0 91 6 364
2019 Non-supervisor 51 30 7 8 4 0 0 81 12 803
2018 Supervisor 58 32 5 3 2 0 0 90 6 370
2018 Non-supervisor 48 34 6 7 5 0 0 82 12 851
2017 Supervisor 60 30 4 4 2 0 0 90 6 382
2017 Non-supervisor 50 29 9 7 5 1 0 79 12 892
2014 Supervisor 54 31 8 5 2 0 0 86 6 420
2014 Non-supervisor 47 30 11 6 4 1 0 79 11 957

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 29 2 1 1 0 0 95 2 414
2020 Non-supervisor 63 27 4 4 2 0 0 90 6 890
2019 Supervisor 60 32 2 5 1 0 0 93 5 361
2019 Non-supervisor 59 27 6 6 2 0 0 86 7 807
2018 Supervisor 59 33 5 2 1 0 0 92 3 368
2018 Non-supervisor 56 32 6 4 2 0 0 88 6 849
2017 Supervisor 50 36 6 5 2 0 0 87 7 381
2017 Non-supervisor 52 35 7 4 2 0 0 87 7 892
2014 Supervisor 48 42 5 4 2 0 0 90 6 421
2014 Non-supervisor 49 36 9 4 2 0 0 85 6 958

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 29 5 2 0 0 0 93 2 410
2020 Non-supervisor 56 30 6 5 2 1 0 87 7 891
2019 Supervisor 55 37 5 2 1 0 0 92 3 364
2019 Non-supervisor 51 33 9 4 2 1 0 85 6 807
2018 Supervisor 54 38 4 3 1 0 0 92 4 368
2018 Non-supervisor 45 40 8 4 2 1 0 86 6 850

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 23 4 2 1 3 2 93 3 416
2020 Non-supervisor 54 23 9 4 3 5 2 83 8 898
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 20 7 0 0 0 1 92 1 416
2020 Non-supervisor 56 24 11 3 2 1 4 84 5 900
2019 Supervisor 61 27 6 2 1 1 1 91 3 365
2019 Non-supervisor 49 28 11 5 2 1 3 81 7 808

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 35 8 3 1 0 0 88 4 414
2020 Non-supervisor 53 30 8 5 2 1 0 84 8 898
2019 Supervisor 44 35 11 7 2 1 1 80 9 365
2019 Non-supervisor 46 33 10 8 2 1 1 79 10 806
2018 Supervisor 40 38 11 6 4 0 0 79 10 368
2018 Non-supervisor 46 32 11 7 4 0 1 78 11 851
2017 Supervisor 41 38 11 6 3 1 0 80 9 383
2017 Non-supervisor 45 36 9 7 2 1 0 81 10 894
2014 Supervisor 36 40 13 7 3 0 0 77 10 421
2014 Non-supervisor 43 36 11 6 3 0 1 80 9 957

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 24 10 2 1 1 1 86 4 414
2020 Non-supervisor 59 21 10 4 2 2 1 83 7 896

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 24 7 3 0 0 0 89 4 415
2020 Non-supervisor 58 28 6 5 2 0 1 87 7 899
2019 Supervisor 48 38 7 5 2 0 1 86 7 365
2019 Non-supervisor 52 30 9 6 2 0 1 83 8 807
2018 Supervisor 50 36 5 5 3 1 0 86 8 369
2018 Non-supervisor 47 33 8 6 4 1 1 82 10 843
2017 Supervisor 48 38 7 4 2 1 0 87 6 384
2017 Non-supervisor 47 36 8 5 3 0 0 84 8 894
2014 Supervisor 48 34 9 7 2 0 0 82 9 421
2014 Non-supervisor 46 34 12 4 2 0 1 81 7 957

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 416
2020 Non-supervisor 49 51 900

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 18 4 1 0 2 4 94 1 414
2020 Non-supervisor 62 17 7 2 1 4 6 89 3 897

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 23 5 4 1 0 1 91 5 415
2020 Non-supervisor 64 21 7 5 2 0 0 86 7 900
2019 Supervisor 54 30 7 6 3 1 0 84 9 364
2019 Non-supervisor 56 27 8 6 2 0 0 83 8 806
2018 Supervisor 53 29 8 5 4 1 0 82 9 369
2018 Non-supervisor 53 28 9 6 4 0 1 81 10 850
2017 Supervisor 56 29 6 6 3 0 0 85 9 383
2017 Non-supervisor 57 25 10 5 4 0 0 82 9 895
2014 Supervisor 48 32 12 5 3 1 0 80 8 421
2014 Non-supervisor 49 32 9 5 2 1 0 83 8 957
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 36 8 3 1 6 0 87 5 415
2020 Non-supervisor 48 28 8 4 2 9 1 84 7 899
2019 Supervisor 27 46 15 6 3 3 0 76 9 357
2019 Non-supervisor 36 37 11 6 2 8 0 79 8 806
2018 Supervisor 34 40 13 6 4 3 0 76 10 368
2018 Non-supervisor 36 37 12 5 2 8 0 79 8 851
2017 Supervisor 29 41 16 6 4 4 0 74 10 384
2017 Non-supervisor 31 37 13 6 4 8 0 74 11 892
2014 Supervisor 25 41 18 9 2 5 1 70 12 420
2014 Non-supervisor 25 37 18 7 3 9 0 69 11 955

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 39 10 7 2 1 0 81 9 413
2020 Non-supervisor 44 33 10 7 3 2 0 79 10 898
2019 Supervisor 25 46 18 8 2 1 0 71 11 356
2019 Non-supervisor 32 39 16 7 3 3 0 72 11 804
2018 Supervisor 28 44 15 7 5 1 0 73 12 368
2018 Non-supervisor 32 40 16 6 3 3 0 73 10 851
2017 Supervisor 24 39 19 11 6 1 0 64 17 384
2017 Non-supervisor 28 39 17 7 5 4 0 70 13 893
2014 Supervisor 23 42 20 9 4 2 0 67 13 420
2014 Non-supervisor 23 36 21 11 5 4 1 61 16 955

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 43 16 10 2 3 0 71 13 416
2020 Non-supervisor 35 34 13 8 4 6 1 74 13 895
2019 Supervisor 16 47 18 12 4 3 0 65 16 357
2019 Non-supervisor 25 35 20 8 4 8 0 65 13 800
2018 Supervisor 16 47 21 9 4 3 0 65 13 368
2018 Non-supervisor 23 37 19 9 3 8 0 66 13 848
2017 Supervisor 14 41 22 15 6 2 0 56 21 384
2017 Non-supervisor 19 38 20 9 4 9 0 63 15 892
2014 Supervisor 14 40 26 11 4 4 0 57 16 420
2014 Non-supervisor 17 34 24 13 5 8 0 55 20 956

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 46 13 10 2 1 0 75 12 416
2020 Non-supervisor 34 36 14 9 5 3 0 72 14 895
2019 Supervisor 17 44 20 14 5 2 0 61 19 358
2019 Non-supervisor 23 38 17 12 5 4 0 64 18 806
2018 Supervisor 16 50 16 12 4 2 0 68 16 370
2018 Non-supervisor 22 39 16 14 6 3 0 63 21 850
2017 Supervisor 20 46 18 11 4 1 0 66 15 383
2017 Non-supervisor 22 40 16 12 7 4 0 64 19 893
2014 Supervisor 21 44 16 13 4 3 0 66 17 419
2014 Non-supervisor 19 38 20 13 7 4 0 59 21 954

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 18 6 0 0 0 0 93 0 416
2020 Non-supervisor 70 19 8 1 0 2 0 91 1 896
2019 Supervisor 68 23 7 0 0 1 0 93 1 365
2019 Non-supervisor 65 24 7 1 1 2 0 91 2 807
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 49 12 6 0 1 0 82 6 415
2020 Non-supervisor 37 44 10 5 2 2 0 83 7 897
2019 Supervisor 28 47 15 7 1 1 0 76 8 365
2019 Non-supervisor 30 48 14 5 1 1 0 79 7 807
2018 Supervisor 27 54 13 6 1 0 0 81 7 370
2018 Non-supervisor 31 47 12 6 1 1 0 80 8 852
2017 Supervisor 27 49 14 9 1 1 0 76 10 384
2017 Non-supervisor 32 44 12 7 2 2 0 77 10 891
2014 Supervisor 28 48 15 6 1 2 0 77 7 420
2014 Non-supervisor 30 43 16 7 2 2 0 74 9 956

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 48 18 10 2 3 0 68 13 413
2020 Non-supervisor 27 43 13 9 3 4 0 74 12 894
2019 Supervisor 11 40 22 19 6 2 0 51 26 358
2019 Non-supervisor 20 41 19 12 4 4 0 64 16 804

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 32 7 1 1 1 1 91 2 415
2020 Non-supervisor 43 35 10 6 3 3 1 80 9 896
2019 Supervisor 53 36 7 2 1 0 1 89 3 365
2019 Non-supervisor 39 38 11 6 3 1 1 78 10 807
2018 Supervisor 58 33 3 3 1 1 0 93 4 368
2018 Non-supervisor 41 38 8 6 3 2 1 82 10 853
2017 Supervisor 60 32 5 1 1 0 1 93 3 384
2017 Non-supervisor 39 38 9 7 3 3 0 80 10 892
2014 Supervisor 57 35 4 2 1 0 0 93 3 419
2014 Non-supervisor 41 40 7 4 3 3 1 84 8 956

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 34 9 2 1 1 0 89 3 412
2020 Non-supervisor 44 35 13 3 2 2 0 81 5 897
2019 Supervisor 50 35 10 3 0 1 0 86 4 361
2019 Non-supervisor 43 37 13 3 2 1 0 81 5 805
2018 Supervisor 54 38 5 3 0 1 0 92 3 366
2018 Non-supervisor 40 40 13 3 2 2 0 81 5 845

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 28 20 6 5 10 5 64 13 411
2020 Non-supervisor 24 22 17 12 7 15 3 56 24 898
2019 Supervisor 19 23 20 11 8 12 6 52 23 363
2019 Non-supervisor 21 25 19 13 8 11 3 53 24 805
2018 Supervisor 21 26 17 13 7 13 3 56 23 368
2018 Non-supervisor 20 25 21 12 9 11 2 52 24 852
2017 Supervisor 18 21 20 9 10 13 8 50 24 380
2017 Non-supervisor 17 21 19 14 11 14 4 46 30 893
2014 Supervisor 17 22 20 13 10 13 6 48 28 418
2014 Non-supervisor 14 22 21 14 11 14 4 44 30 956

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 39 19 11 2 1 0 68 13 413
2020 Non-supervisor 32 34 16 9 5 4 0 69 14 893
2019 Supervisor 24 41 14 12 7 1 0 66 20 364
2019 Non-supervisor 27 35 17 13 5 3 1 64 19 801
2018 Supervisor 23 45 17 11 4 1 0 68 14 368
2018 Non-supervisor 24 38 18 12 5 3 0 64 17 853
2017 Supervisor 32 40 15 10 3 1 0 73 13 383
2017 Non-supervisor 28 38 14 9 5 6 1 70 14 892
2014 Supervisor 24 42 18 11 3 1 0 68 14 419
2014 Non-supervisor 23 38 18 11 6 3 1 63 18 954

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 34 17 13 5 1 3 63 19 415
2020 Non-supervisor 26 29 13 13 11 4 3 60 25 900
2019 Supervisor 25 34 18 12 9 1 2 60 21 364
2019 Non-supervisor 20 29 16 16 13 3 2 52 31 806
2018 Supervisor 24 32 18 13 9 2 3 59 22 370
2018 Non-supervisor 22 29 17 17 10 2 2 53 29 852
2017 Supervisor 22 33 16 15 8 2 3 58 24 383
2017 Non-supervisor 19 28 15 18 12 5 4 52 32 892
2014 Supervisor 19 35 16 17 9 3 1 56 28 419
2014 Non-supervisor 13 24 18 21 16 4 3 40 40 955

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 21 15 9 5 0 3 71 14 416
2020 Non-supervisor 52 21 13 6 3 1 4 77 9 898
2019 Supervisor 51 25 12 6 2 0 2 78 9 364
2019 Non-supervisor 56 22 12 3 3 1 4 82 6 806

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 21 11 3 2 1 2 84 5 415
2020 Non-supervisor 53 23 13 4 2 2 3 80 6 896
2019 Supervisor 60 21 12 2 2 1 3 84 4 365
2019 Non-supervisor 52 22 14 4 3 1 4 78 7 806

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 5 1 1 0 2 4 97 2 414
2020 Non-supervisor 76 8 3 2 2 3 5 92 5 893
2019 Supervisor 82 6 2 1 2 2 5 95 3 365
2019 Non-supervisor 75 9 4 2 2 4 5 91 4 804

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 8 3 1 0 0 6 96 1 415
2020 Non-supervisor 72 13 3 1 1 2 7 93 3 894
2019 Supervisor 84 3 1 0 1 0 11 99 1 362
2019 Non-supervisor 80 6 2 1 1 1 9 95 3 799

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 47 15 2 1 1 0 82 3 414
2020 Non-supervisor 29 43 15 5 3 4 1 76 8 897
2019 Supervisor 26 53 14 4 1 2 0 80 5 365
2019 Non-supervisor 22 45 17 8 2 5 0 71 11 804
2018 Supervisor 34 45 15 3 2 2 0 81 4 370
2018 Non-supervisor 24 41 20 8 4 4 0 68 12 852
2017 Supervisor 32 45 15 4 2 2 0 78 6 381
2017 Non-supervisor 22 41 21 7 4 5 1 66 12 890

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 41 7 4 0 0 0 88 4 414
2020 Non-supervisor 43 40 8 5 2 1 0 84 7 894
2019 Supervisor 45 41 10 3 2 0 0 86 4 363
2019 Non-supervisor 43 40 9 5 1 1 0 84 7 801
2018 Supervisor 51 38 6 4 1 1 0 90 5 367
2018 Non-supervisor 44 40 8 4 2 2 0 86 6 848
2017 Supervisor 44 45 7 4 0 0 0 89 4 383
2017 Non-supervisor 43 42 8 4 2 2 0 86 5 892
2014 Supervisor 44 42 10 1 1 1 0 87 2 417
2014 Non-supervisor 41 39 12 4 2 3 0 82 6 955

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 35 5 4 1 3 0 90 5 413
2020 Non-supervisor 46 34 10 4 2 4 0 84 6 897
2019 Supervisor 49 38 10 1 1 1 0 87 3 366
2019 Non-supervisor 49 35 9 3 1 3 0 87 4 802
2018 Supervisor 51 38 5 2 1 3 0 92 3 367
2018 Non-supervisor 44 38 9 5 1 3 0 84 6 846
2017 Supervisor 46 38 9 1 1 4 0 88 3 382
2017 Non-supervisor 41 36 11 4 2 6 0 82 6 892
2014 Supervisor 41 42 11 1 0 4 0 87 2 418
2014 Non-supervisor 41 36 13 3 1 5 0 82 4 954

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 33 5 2 1 3 0 91 3 413
2020 Non-supervisor 46 34 11 4 2 4 1 83 6 896

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 4 2 1 1 3 92 3 412
2020 Non-supervisor 48 30 7 6 3 4 2 84 9 899

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 24 3 2 1 0 0 94 3 414
2020 Non-supervisor 61 29 5 4 2 0 0 90 5 899
2019 Supervisor 59 33 5 2 1 0 0 92 3 363
2019 Non-supervisor 57 33 6 2 1 0 0 91 3 806
2018 Supervisor 62 30 4 2 1 0 0 93 3 367
2018 Non-supervisor 54 35 7 2 1 0 0 90 3 848
2017 Supervisor 53 40 3 2 1 0 0 93 3 384
2017 Non-supervisor 52 36 7 3 2 0 0 89 4 894
2014 Supervisor 50 39 8 1 1 0 0 90 2 415
2014 Non-supervisor 47 41 8 2 1 0 0 89 3 953

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 7 2 1 0 0 89 4 409
2020 Non-supervisor 59 27 8 3 2 1 0 87 6 898
2019 Supervisor 57 32 8 3 0 0 0 89 3 365
2019 Non-supervisor 57 30 9 2 2 1 0 87 4 802
2018 Supervisor 59 27 9 3 1 0 0 86 4 367
2018 Non-supervisor 54 32 9 3 2 0 0 87 5 846
2017 Supervisor 53 32 11 2 3 0 0 85 4 382
2017 Non-supervisor 50 32 10 4 2 1 0 83 6 888
2014 Supervisor 42 39 15 4 1 0 0 81 5 417
2014 Non-supervisor 38 41 13 5 2 1 0 80 6 955

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 27 6 3 1 0 0 89 5 412
2020 Non-supervisor 56 29 8 3 2 0 0 86 6 893
2019 Supervisor 53 35 8 3 1 0 0 88 4 361
2019 Non-supervisor 53 32 9 4 2 0 0 85 6 799
2018 Supervisor 52 34 9 4 1 0 0 86 5 367
2018 Non-supervisor 50 36 8 4 2 0 0 86 6 848
2017 Supervisor 50 36 9 3 2 0 0 85 5 383
2017 Non-supervisor 46 37 10 5 2 0 0 83 7 894
2014 Supervisor 39 43 13 3 2 0 0 82 5 416
2014 Non-supervisor 37 43 12 5 2 1 0 81 7 954

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 22 11 5 2 3 1 81 7 414
2020 Non-supervisor 55 23 11 5 3 3 1 81 8 897
2019 Supervisor 53 23 12 6 3 2 1 79 9 365
2019 Non-supervisor 50 25 11 7 3 3 0 78 11 807
2018 Supervisor 50 23 14 7 3 2 0 75 11 368
2018 Non-supervisor 50 26 13 6 3 1 0 77 9 849
2017 Supervisor 43 26 17 5 5 3 1 72 10 379
2017 Non-supervisor 43 26 13 8 4 5 0 73 13 891
2014 Supervisor 38 31 16 9 3 3 0 71 12 417
2014 Non-supervisor 39 28 17 7 4 4 1 70 12 954
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 33 36 30 416
2020 Non-supervisor 23 43 34 900
2019 Supervisor 36 33 31 366
2019 Non-supervisor 35 33 32 808
2018 Supervisor 35 35 31 370
2018 Non-supervisor 33 39 28 852
2017 Supervisor 35 35 30 383
2017 Non-supervisor 33 36 30 894
2014 Supervisor 37 31 32 416
2014 Non-supervisor 32 34 33 953

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 24 31 34 3 0 8 137
2020 Non-supervisor 16 38 28 3 5 10 207
2019 Supervisor 21 36 30 4 2 7 134
2019 Non-supervisor 12 33 30 3 16 5 277
2018 Supervisor 18 33 36 2 1 10 130
2018 Non-supervisor 13 37 24 5 14 7 275
2017 Supervisor 14 28 42 2 2 11 135
2017 Non-supervisor 9 29 26 6 20 9 294
2014 Supervisor 15 37 39 4 9999 6 152
2014 Non-supervisor 12 34 33 7 9999 14 310
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 415
2020 Non-supervisor 10 90 898
2019 Supervisor 10 90 366
2019 Non-supervisor 11 89 806
2018 Supervisor 7 93 369
2018 Non-supervisor 11 89 853

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 23
2020 Non-supervisor 49 51 94
2019 Supervisor 31 69 38
2019 Non-supervisor 57 43 92
2018 Supervisor 32 68 26
2018 Non-supervisor 52 48 94

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 23
2020 Non-supervisor 63 37 94
2019 Supervisor 62 38 38
2019 Non-supervisor 59 41 92
2018 Supervisor 57 43 26
2018 Non-supervisor 71 29 94

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 23
2020 Non-supervisor 5 95 94

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 38
2019 Non-supervisor 0 100 92
2018 Supervisor 0 100 26
2018 Non-supervisor 0 100 94

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 23
2020 Non-supervisor 34 66 94
2019 Supervisor 44 56 38
2019 Non-supervisor 36 64 90
2018 Supervisor 42 58 26
2018 Non-supervisor 30 70 94

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 23
2020 Non-supervisor 47 53 94
2019 Supervisor 31 69 38
2019 Non-supervisor 41 59 90
2018 Supervisor 45 55 26
2018 Non-supervisor 39 61 94

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 23
2020 Non-supervisor 42 58 94
2019 Supervisor 31 69 38
2019 Non-supervisor 43 57 90
2018 Supervisor 42 58 26
2018 Non-supervisor 46 54 94

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 23
2020 Non-supervisor 49 51 94
2019 Supervisor 64 36 38
2019 Non-supervisor 32 68 90
2018 Supervisor 36 64 26
2018 Non-supervisor 36 64 94

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 23
2020 Non-supervisor 26 74 94
2019 Supervisor 25 75 38
2019 Non-supervisor 22 78 90
2018 Supervisor 34 66 26
2018 Non-supervisor 23 77 94

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 60 40 23
2020 Non-supervisor 53 47 94
2019 Supervisor 64 36 38
2019 Non-supervisor 52 48 90
2018 Supervisor 65 35 26
2018 Non-supervisor 64 36 94

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 23
2020 Non-supervisor 33 67 94
2019 Supervisor 36 64 38
2019 Non-supervisor 32 68 90
2018 Supervisor 20 80 26
2018 Non-supervisor 31 69 94

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 38
2019 Non-supervisor 0 100 90

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 26
2018 Non-supervisor 7 93 94

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 26
2018 Non-supervisor 5 95 94

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 23
2020 Non-supervisor 49 51 94
2019 Supervisor 35 65 38
2019 Non-supervisor 45 55 90
2018 Supervisor 34 66 26
2018 Non-supervisor 40 60 94

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 23
2020 Non-supervisor 16 84 94
2019 Supervisor 36 64 38
2019 Non-supervisor 24 76 90
2018 Supervisor 22 78 26
2018 Non-supervisor 16 84 94

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 21 79 23
2020 Non-supervisor 15 85 94

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 78 22 23
2020 Non-supervisor 53 47 94
2019 Supervisor 63 37 37
2019 Non-supervisor 54 46 90
2018 Supervisor 50 50 26
2018 Non-supervisor 53 47 94

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 23
2020 Non-supervisor 17 83 94
2019 Supervisor 41 59 37
2019 Non-supervisor 24 76 90
2018 Supervisor 30 70 26
2018 Non-supervisor 33 67 94

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 21 79 23
2020 Non-supervisor 12 88 94
2019 Supervisor 21 79 37
2019 Non-supervisor 6 94 90

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 23
2020 Non-supervisor 5 95 94

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 26 74 37
2019 Non-supervisor 10 90 90

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 21 79 23
2020 Non-supervisor 15 85 94
2019 Supervisor 32 68 37
2019 Non-supervisor 14 86 90
2018 Supervisor 23 77 26
2018 Non-supervisor 14 86 94

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 37
2019 Non-supervisor 28 72 90
2018 Supervisor 31 69 26
2018 Non-supervisor 21 79 94

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 25
2018 Non-supervisor 9 91 93

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 25
2018 Non-supervisor 10 90 93

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 52 48 23
2020 Non-supervisor 30 70 89
2018 Supervisor 20 80 25
2018 Non-supervisor 27 73 93

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 66 34 23
2020 Non-supervisor 46 54 89
2018 Supervisor 36 64 25
2018 Non-supervisor 46 54 93

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 60 40 23
2020 Non-supervisor 55 45 89
2018 Supervisor 39 61 25
2018 Non-supervisor 47 53 93

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 23
2020 Non-supervisor 6 94 89

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 20 14 4 2 37 6 66 11 413
2020 Non-supervisor 18 14 13 5 4 40 7 59 16 899
2019 Supervisor 21 21 19 6 5 23 5 59 15 366
2019 Non-supervisor 16 14 17 6 4 32 10 53 17 805
2018 Supervisor 18 20 18 5 3 31 5 60 13 369
2018 Non-supervisor 15 13 18 6 3 37 7 51 17 847
2017 Supervisor 17 19 16 5 3 32 7 59 14 383
2017 Non-supervisor 12 16 16 5 5 36 10 51 18 893
2014 Supervisor 18 22 14 6 3 28 9 63 15 417
2014 Non-supervisor 13 13 18 5 5 36 9 48 19 952

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 32 15 3 2 7 0 79 5 412
2020 Non-supervisor 36 32 11 4 3 13 1 79 8 900
2019 Supervisor 41 33 15 5 3 3 0 77 8 364
2019 Non-supervisor 37 34 14 4 2 8 1 78 7 808
2018 Supervisor 38 37 12 4 1 7 1 82 6 369
2018 Non-supervisor 31 34 15 4 2 12 2 76 6 849
2017 Supervisor 35 34 16 4 3 8 1 76 7 382
2017 Non-supervisor 27 34 16 5 3 14 1 72 9 892
2014 Supervisor 34 37 14 3 3 9 1 78 7 417
2014 Non-supervisor 25 28 21 4 3 18 2 66 8 952
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 414
2020 Non-supervisor 7 93 897
2019 Supervisor 5 95 365
2019 Non-supervisor 7 93 806
2018 Supervisor 4 96 368
2018 Non-supervisor 5 95 848

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 13
2020 Non-supervisor 46 54 65
2019 Supervisor 33 67 19
2019 Non-supervisor 42 58 56

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 73 27 19
2019 Non-supervisor 73 27 56

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 0 100 65
2019 Supervisor 0 100 19
2019 Non-supervisor 0 100 56
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 50

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 19
2019 Non-supervisor 0 100 56

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 18
2019 Non-supervisor 24 76 53

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 46 54 13
2020 Non-supervisor 22 78 65

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 28 72 18
2019 Non-supervisor 11 89 53

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 8 92 65

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 13
2020 Non-supervisor 34 66 65
2019 Supervisor 28 72 18
2019 Non-supervisor 40 60 53
2018 Supervisor 49 51 16
2018 Non-supervisor 33 67 49

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 18
2019 Non-supervisor 17 83 53
2018 Supervisor 31 69 16
2018 Non-supervisor 15 85 49

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 49

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 49

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 7 93 65

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 0 100 65
2019 Supervisor 0 100 18
2019 Non-supervisor 0 100 53

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 0 100 65
2019 Supervisor 0 100 18
2019 Non-supervisor 0 100 53
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 49

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 12 88 65

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 13
2020 Non-supervisor 36 64 65
2019 Supervisor 34 66 18
2019 Non-supervisor 34 66 53
2018 Supervisor 32 68 16
2018 Non-supervisor 35 65 50

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 9 91 65

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 18
2019 Non-supervisor 13 87 53

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 12 88 65

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 55 45 13
2020 Non-supervisor 38 62 65
2019 Supervisor 50 50 18
2019 Non-supervisor 51 49 53
2018 Supervisor 37 63 16
2018 Non-supervisor 44 56 50

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 15 85 48

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 48

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 12 88 48

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 18 82 48

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 62 38 16
2018 Non-supervisor 57 43 48

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 17 15 2 1 40 5 68 5 414
2020 Non-supervisor 19 13 14 4 3 42 6 61 13 896
2019 Supervisor 22 19 18 3 3 30 6 63 9 363
2019 Non-supervisor 17 14 19 2 3 36 9 57 9 807
2018 Supervisor 19 23 15 2 2 34 6 70 6 366
2018 Non-supervisor 16 13 17 4 2 41 7 56 11 847
2017 Supervisor 18 20 13 2 1 40 6 70 6 384
2017 Non-supervisor 13 16 18 2 2 39 10 57 9 893
2014 Supervisor 16 18 17 1 1 40 9 65 3 417
2014 Non-supervisor 13 12 20 2 1 42 9 51 7 952

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 32 14 2 0 7 1 82 3 414
2020 Non-supervisor 37 31 12 3 2 14 1 79 7 892
2019 Supervisor 44 32 15 3 2 5 0 80 5 365
2019 Non-supervisor 39 32 13 3 2 10 1 80 5 806
2018 Supervisor 38 36 13 2 1 9 1 83 3 366
2018 Non-supervisor 32 32 16 3 1 14 2 76 5 849
2017 Supervisor 38 35 13 2 1 9 1 82 3 382
2017 Non-supervisor 29 35 13 2 2 17 2 79 5 892
2014 Supervisor 31 38 15 1 1 13 1 80 2 417
2014 Non-supervisor 27 30 16 2 1 21 2 75 5 952
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 22 15 10 5 0 3 69 15 415
2020 Non-supervisor 37 21 16 13 9 0 3 60 23 898

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 28 19 10 5 0 0 67 15 412
2020 Non-supervisor 28 31 20 13 7 0 1 60 20 893
2019 Supervisor 22 31 22 12 12 0 1 54 24 365
2019 Non-supervisor 22 29 23 10 14 0 1 53 24 808
2018 Supervisor 18 27 28 12 13 0 2 46 26 369
2018 Non-supervisor 21 24 23 15 15 0 2 46 31 852
2017 Supervisor 22 21 20 18 18 0 2 44 36 384
2017 Non-supervisor 20 20 22 15 21 0 2 40 37 891

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 17 30 24 22 0 0 24 46 413
2020 Non-supervisor 21 30 25 15 9 0 1 51 24 897
2019 Supervisor 10 24 29 19 18 0 0 34 37 365
2019 Non-supervisor 23 33 26 13 6 0 0 56 18 807
2018 Supervisor 6 16 33 25 19 0 0 23 45 370
2018 Non-supervisor 19 30 30 14 6 1 0 49 20 848
2017 Supervisor 6 21 30 24 19 0 0 27 43 383
2017 Non-supervisor 20 29 28 13 9 0 1 49 22 895

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 23 31 20 16 0 0 33 36 414
2020 Non-supervisor 26 31 24 12 6 0 1 57 19 896
2019 Supervisor 11 28 32 15 14 0 0 39 30 362
2019 Non-supervisor 29 33 22 11 5 0 1 62 16 800
2018 Supervisor 8 27 31 21 13 0 0 35 34 370
2018 Non-supervisor 23 33 23 13 6 1 1 56 20 849
2017 Supervisor 8 25 28 24 14 0 0 33 38 383
2017 Non-supervisor 26 28 23 13 8 0 2 55 21 891

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 21 31 21 19 0 1 30 40 412
2020 Non-supervisor 29 25 22 13 9 0 1 55 22 891
2019 Supervisor 10 23 31 18 15 0 1 34 34 364
2019 Non-supervisor 28 27 23 12 9 0 1 55 21 801
2018 Supervisor 8 23 27 25 16 0 0 32 41 369
2018 Non-supervisor 24 28 23 13 9 1 2 53 23 851
2017 Supervisor 7 20 31 23 19 0 0 27 42 383
2017 Non-supervisor 24 25 23 14 10 1 2 51 25 895

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 27 20 15 14 0 1 50 29 414
2020 Non-supervisor 48 26 13 5 3 0 4 77 9 891
2019 Supervisor 32 24 20 12 9 0 3 58 21 366
2019 Non-supervisor 56 25 9 4 2 0 4 85 6 803
2018 Supervisor 25 29 22 12 10 0 2 55 23 366
2018 Non-supervisor 50 25 11 5 3 1 5 80 8 846
2017 Supervisor 21 28 25 13 10 0 4 50 24 383
2017 Non-supervisor 47 23 12 4 3 1 10 79 8 893

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 23 26 14 16 0 0 43 31 414
2020 Non-supervisor 34 26 20 10 9 0 0 60 19 897
2019 Supervisor 23 30 25 11 10 0 0 54 21 364
2019 Non-supervisor 38 32 17 7 5 0 1 70 13 803
2018 Supervisor 19 30 23 14 13 0 0 50 27 367
2018 Non-supervisor 34 27 22 9 8 0 1 61 17 850
2017 Supervisor 20 29 27 13 11 0 1 49 24 384
2017 Non-supervisor 32 29 20 11 7 0 1 61 18 891

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 25 19 15 12 0 3 53 28 411
2020 Non-supervisor 31 22 22 11 8 1 7 57 20 895

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 37 22 7 2 0 0 69 9 414
2020 Non-supervisor 36 34 18 7 3 1 1 71 11 896
2019 Supervisor 23 46 22 6 4 0 0 69 10 364
2019 Non-supervisor 33 31 20 10 4 1 1 65 14 808
2018 Supervisor 21 40 26 9 4 0 0 62 13 369
2018 Non-supervisor 29 33 21 11 4 1 1 63 15 850
2017 Supervisor 26 35 23 11 4 0 1 62 16 384
2017 Non-supervisor 30 30 20 11 5 1 3 63 17 890

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 36 29 11 6 0 0 54 18 411
2020 Non-supervisor 28 34 22 9 5 0 1 64 14 895
2019 Supervisor 13 41 27 14 5 0 0 54 19 364
2019 Non-supervisor 29 34 21 11 4 0 1 63 16 806
2018 Supervisor 14 36 34 12 5 0 0 49 17 369
2018 Non-supervisor 24 35 25 11 4 1 1 60 15 850
2017 Supervisor 15 32 26 17 9 0 0 48 26 384
2017 Non-supervisor 27 32 21 11 6 1 2 60 18 888

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 36 21 8 4 0 0 67 12 412
2020 Non-supervisor 38 30 17 10 4 0 1 68 15 893
2019 Supervisor 25 37 23 10 5 0 0 62 15 364
2019 Non-supervisor 32 31 20 10 6 0 1 63 16 807
2018 Supervisor 21 40 25 8 4 0 0 62 13 369
2018 Non-supervisor 27 29 22 14 6 1 1 58 20 848
2017 Supervisor 22 34 24 14 6 0 1 56 20 384
2017 Non-supervisor 29 27 21 13 7 0 2 58 20 891

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 27 12 5 3 0 0 79 8 413
2020 Non-supervisor 53 23 12 7 4 0 1 77 11 893
2019 Supervisor 45 29 14 7 4 0 0 75 11 363
2019 Non-supervisor 50 24 13 7 5 0 1 75 11 805

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 31 25 11 4 0 0 60 15 412
2020 Non-supervisor 30 30 21 13 7 0 0 60 19 895

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 32 26 14 6 0 0 54 20 414
2020 Non-supervisor 33 30 22 10 4 1 0 63 14 898
2019 Supervisor 30 30 23 11 4 0 0 61 16 361
2019 Non-supervisor 36 34 19 7 4 0 1 70 11 802
2018 Supervisor 23 33 23 14 5 0 1 57 20 365
2018 Non-supervisor 33 31 21 8 4 0 2 66 13 845
2017 Supervisor 22 35 21 13 8 0 0 58 21 384
2017 Non-supervisor 35 30 20 7 5 1 2 67 12 888

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 31 15 9 1 0 3 75 10 412
2020 Non-supervisor 46 28 15 7 3 1 2 75 10 890
2019 Supervisor 62 24 8 4 1 0 1 87 5 360
2019 Non-supervisor 59 23 10 4 2 0 1 83 7 805
2018 Supervisor 54 29 10 3 2 0 2 85 5 367
2018 Non-supervisor 52 26 13 4 3 0 3 80 7 849
2017 Supervisor 59 25 10 4 0 0 2 85 5 383
2017 Non-supervisor 57 24 11 4 2 0 2 82 6 893

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 41 21 6 4 0 0 69 10 414
2020 Non-supervisor 30 38 21 7 4 0 0 68 11 894

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 16 8 2 0 0 4 89 2 416
2020 Non-supervisor 64 19 8 2 2 1 5 88 4 891
2019 Supervisor 81 9 2 0 0 1 7 97 1 364
2019 Non-supervisor 77 10 4 1 2 1 6 93 3 803
2018 Supervisor 77 12 4 0 0 0 6 95 1 366
2018 Non-supervisor 71 14 5 1 1 0 7 91 3 851

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 87 6 3 1 1 0 2 95 2 416
2020 Non-supervisor 78 8 4 3 2 1 4 90 6 895
2019 Supervisor 74 12 7 2 3 0 2 88 5 358
2019 Non-supervisor 75 10 6 3 3 1 2 88 6 802
2018 Supervisor 78 10 4 2 1 1 3 92 4 368
2018 Non-supervisor 73 11 6 2 3 1 4 88 6 847
2017 Supervisor 80 11 3 2 2 1 2 93 4 383
2017 Non-supervisor 74 9 5 3 3 1 5 88 6 892

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 18 6 1 0 0 2 92 2 413
2020 Non-supervisor 71 16 6 3 2 0 2 89 5 888
2019 Supervisor 56 28 10 3 1 0 2 85 4 359
2019 Non-supervisor 59 24 9 3 2 0 2 85 5 803
2018 Supervisor 57 28 10 4 1 1 0 85 5 368
2018 Non-supervisor 61 24 9 3 1 0 2 86 5 849
2017 Supervisor 55 29 11 2 2 0 1 85 4 384
2017 Non-supervisor 60 23 9 3 1 0 4 86 5 893

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 17 6 2 1 0 2 91 3 412
2020 Non-supervisor 70 13 7 5 3 0 2 84 8 890
2019 Supervisor 61 21 9 5 3 0 2 84 8 357
2019 Non-supervisor 66 16 8 5 4 0 2 83 9 800
2018 Supervisor 61 18 9 7 4 1 0 79 12 368
2018 Non-supervisor 59 18 10 6 4 0 2 79 10 847
2017 Supervisor 61 22 8 3 3 0 1 84 7 382
2017 Non-supervisor 61 17 9 5 5 0 4 80 10 890

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 24 15 6 2 0 2 77 8 413
2020 Non-supervisor 64 3 1 1 0 0 30 98 1 892
2019 Supervisor 46 32 12 5 3 0 1 80 8 360
2019 Non-supervisor 63 4 2 1 0 0 29 96 2 797
2018 Supervisor 45 35 13 5 1 0 1 81 6 365
2018 Non-supervisor 57 5 3 1 0 0 35 94 2 846
2017 Supervisor 49 33 9 5 3 0 1 83 8 381
2017 Non-supervisor 59 5 1 1 0 0 34 96 2 892

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 21 6 0 0 0 3 93 1 416
2020 Non-supervisor 76 14 5 2 1 0 4 93 2 900
2019 Supervisor 74 18 5 1 0 0 2 93 1 359
2019 Non-supervisor 76 13 5 1 0 0 5 94 1 800
2018 Supervisor 71 19 7 1 1 0 2 91 2 368
2018 Non-supervisor 71 16 5 2 1 0 7 92 2 845
2017 Supervisor 68 21 7 1 0 0 2 91 2 381
2017 Non-supervisor 69 15 5 1 0 1 9 93 1 888

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 6 4 1 1 0 2 95 2 416
2020 Non-supervisor 69 18 5 3 3 1 2 89 6 899
2019 Supervisor 84 8 4 1 1 0 2 93 2 361
2019 Non-supervisor 71 12 6 4 4 0 3 86 8 805
2018 Supervisor 83 9 3 1 2 0 2 94 3 369
2018 Non-supervisor 67 14 6 4 5 1 4 85 9 850
2017 Supervisor 80 12 3 2 0 0 2 95 3 384
2017 Non-supervisor 60 15 8 5 6 0 6 79 12 894

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 31 15 5 1 0 1 78 7 416
2020 Non-supervisor 41 30 17 7 3 0 1 73 10 900
2019 Supervisor 53 30 14 1 1 0 0 84 2 360
2019 Non-supervisor 49 28 15 4 3 0 2 78 7 806
2018 Supervisor 52 27 13 5 2 0 1 80 7 365
2018 Non-supervisor 41 28 19 6 3 0 3 71 10 848
2017 Supervisor 55 24 14 2 2 1 2 81 5 382
2017 Non-supervisor 48 28 14 5 2 0 3 78 8 888

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 41 24 6 1 0 0 69 7 414
2020 Non-supervisor 26 40 22 8 3 0 0 66 11 899

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 27 40 18 7 0 0 36 24 416
2020 Non-supervisor 15 36 34 12 3 0 0 51 15 900
2019 Supervisor 12 28 45 12 3 0 0 40 15 365
2019 Non-supervisor 20 37 32 8 2 0 0 58 10 807
2018 Supervisor 7 26 42 21 4 0 0 33 25 370
2018 Non-supervisor 16 37 34 10 3 0 0 53 13 853
2017 Supervisor 6 26 44 15 9 0 0 32 24 382
2017 Non-supervisor 11 35 37 12 4 0 0 46 16 895

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 29 37 18 4 0 0 22 42 416
2020 Non-supervisor 7 17 38 24 14 0 0 38 24 895
2019 Supervisor 7 23 44 19 8 0 0 26 30 363
2019 Non-supervisor 5 16 35 30 13 0 1 44 21 797
2018 Supervisor 10 23 38 24 5 0 0 29 32 366
2018 Non-supervisor 6 16 40 24 14 0 0 38 22 841
2017 Supervisor 9 26 39 18 7 0 0 26 35 384
2017 Non-supervisor 6 16 39 25 13 0 1 38 22 892

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 42 8 4 0 0 0 88 4 414
2020 Non-supervisor 41 41 9 5 1 2 0 85 6 898
2019 Supervisor 51 40 6 2 1 0 0 91 3 360
2019 Non-supervisor 44 42 9 3 1 1 0 87 4 804
2018 Supervisor 56 38 4 1 1 1 0 94 2 364
2018 Non-supervisor 43 42 8 4 1 2 0 87 5 849
2017 Supervisor 47 44 6 2 1 1 0 91 3 382
2017 Non-supervisor 36 44 10 4 2 4 0 83 6 891

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 39 11 10 4 2 0 74 14 412
2020 Non-supervisor 39 34 13 7 3 4 0 77 10 898

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 30 8 7 2 1 0 82 10 415
2020 Non-supervisor 49 28 9 8 5 1 1 78 13 896

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 27 10 3 1 0 1 86 4 413
2020 Non-supervisor 59 24 8 5 2 3 0 85 7 892

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 42 9 7 3 1 0 81 10 415
2020 Non-supervisor 42 33 12 8 4 1 0 76 12 897
2019 Supervisor 32 44 13 7 3 1 0 77 10 363
2019 Non-supervisor 36 40 13 6 4 0 0 77 10 807
2018 Supervisor 36 43 11 7 3 0 0 79 10 370
2018 Non-supervisor 34 40 14 8 3 2 0 75 11 851
2017 Supervisor 26 47 13 10 4 1 0 73 14 383
2017 Non-supervisor 23 48 13 9 5 2 0 72 14 894

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 49 8 8 0 0 0 84 9 416
2020 Non-supervisor 40 43 10 5 1 1 0 84 6 897

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 46 11 12 1 0 0 76 13 413
2020 Non-supervisor 40 41 9 7 2 1 0 82 9 891

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 49 13 7 0 0 1 80 7 415
2020 Non-supervisor 37 35 18 5 1 1 2 75 7 890

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 37 6 3 1 0 1 90 4 415
2020 Non-supervisor 49 35 9 2 1 2 2 87 3 895

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 13 0 0 0 0 0 99 0 415
2020 Non-supervisor 79 16 2 1 0 2 0 97 1 895

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 32 6 1 0 0 0 93 1 415
2020 Non-supervisor 54 34 7 2 0 2 0 90 3 896

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 27 6 4 1 0 0 89 5 415
2020 Non-supervisor 57 29 6 5 3 1 0 87 7 896

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 31 7 4 1 0 0 89 4 415
2020 Non-supervisor 57 28 8 3 2 1 0 87 5 895

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 52 14 11 2 1 1 73 13 416
2019 Supervisor 24 52 11 10 1 1 2 78 10 362

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 99 1 415

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 32 24 18 10 0 0 47 29 412
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 414
2020 Non-supervisor 8 92 896

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 415
2020 Non-supervisor 12 88 898
2019 Supervisor 10 90 365
2019 Non-supervisor 17 83 805
2017 Supervisor 10 90 383
2017 Non-supervisor 16 84 894
2014 Supervisor 10 90 417
2014 Non-supervisor 14 86 950

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 39
2020 Non-supervisor 56 44 111

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 69 31 39
2020 Non-supervisor 81 19 111
2019 Supervisor 90 10 35
2019 Non-supervisor 84 16 136
2017 Supervisor 85 15 40
2017 Non-supervisor 87 13 156
2014 Supervisor 84 16 44
2014 Non-supervisor 81 19 132

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 27 4 11 0 0 0 85 11 27
2020 Non-supervisor 43 39 7 5 4 0 1 83 10 89
2019 Supervisor 53 34 6 3 3 0 0 88 6 30
2019 Non-supervisor 62 27 5 5 2 0 0 89 7 110
2017 Supervisor 48 34 15 3 0 0 0 82 3 33
2017 Non-supervisor 53 33 6 4 3 1 0 87 7 135
2014 Supervisor 51 35 0 12 3 0 0 86 14 37
2014 Non-supervisor 58 31 4 4 0 1 2 92 4 108

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 29 4 3 1 1 2 92 4 416
2020 Non-supervisor 53 29 6 4 2 2 4 87 7 900
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 54 13 0 63 37 416
2020 Non-supervisor 28 50 21 1 64 36 900

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 134
2020 Non-supervisor 38 62 256

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 32 18 15 9 0 3 56 25 133
2020 Non-supervisor 19 31 15 15 13 2 5 54 30 256

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 15 18 25 30 1 4 23 58 134
2020 Non-supervisor 9 21 15 19 33 2 2 31 54 254

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 17 15 6 7 0 7 69 14 416
2020 Non-supervisor 36 17 15 10 8 2 11 62 21 900
2019 Supervisor 37 19 17 9 12 0 6 59 23 354
2019 Non-supervisor 33 20 14 13 12 0 7 58 27 793
2018 Supervisor 36 20 17 11 9 0 6 60 22 367
2018 Non-supervisor 34 15 17 11 12 1 9 54 27 849
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