2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 57 7 11 2 0 0 80 13 46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 78 20 0 2 0 0 0 98 2 46
2017 ED 72 25 0 3 0 0 0 97 3 32
2014 ED 63 31 3 3 0 0 0 94 3 32
2014 ED-01 61 30 4 4 0 0 0 91 4 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 17 46 13 20 4 0 0 63 24 46
2019 ED 56 33 6 4 0 0 0 90 4 48
2019 ED-01 65 29 3 3 0 0 0 94 3 34
2019 ED-02 42 42 17 0 0 0 0 83 0 12
2017 ED 46 32 6 9 6 0 0 78 15 32
2014 ED 34 38 3 25 0 0 0 72 25 32
2014 ED-01 35 35 4 26 0 0 0 70 26 23

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 39 50 4 7 0 0 0 89 7 46
2019 ED 44 44 10 0 2 0 0 88 2 48
2019 ED-01 53 41 6 0 0 0 0 94 0 34
2019 ED-02 25 42 25 0 8 0 0 67 8 12
2018 ED 52 41 2 5 0 0 0 93 5 44
2018 ED-01 67 33 0 0 0 0 0 100 0 33
2018 ED-02 10 60 10 20 0 0 0 70 20 10
2017 ED 54 25 15 6 0 0 0 78 6 32
2014 ED 53 31 6 3 6 0 0 84 9 32
2014 ED-01 52 30 4 4 9 0 0 83 13 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 37 13 7 7 0 0 74 13 46
2019 ED 45 43 11 2 0 0 0 87 2 47
2019 ED-01 48 36 12 3 0 0 0 85 3 33
2019 ED-02 42 50 8 0 0 0 0 92 0 12
2017 ED 43 37 12 7 0 0 0 80 7 32
2014 ED 31 47 3 16 0 3 0 81 16 32
2014 ED-01 30 43 4 22 0 0 0 74 22 23

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 39 15 2 4 0 2 78 7 46
2019 ED 38 33 8 17 4 0 0 71 21 48
2019 ED-01 41 26 9 18 6 0 0 68 24 34
2019 ED-02 25 50 8 17 0 0 0 75 17 12
2018 ED 45 36 14 0 2 0 2 84 2 44
2018 ED-01 48 30 15 0 3 0 3 81 3 33
2018 ED-02 40 50 10 0 0 0 0 90 0 10
2017 ED 34 29 9 15 6 3 3 67 23 32
2014 ED 31 41 6 9 9 3 0 74 19 32
2014 ED-01 26 39 9 13 13 0 0 65 26 23

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 43 11 4 4 0 0 80 9 46
2019 ED 29 52 10 8 0 0 0 81 8 48
2019 ED-01 35 47 12 6 0 0 0 82 6 34
2019 ED-02 17 58 8 17 0 0 0 75 17 12
2018 ED 36 50 11 2 0 0 0 86 2 44
2018 ED-01 39 48 9 3 0 0 0 88 3 33
2018 ED-02 30 50 20 0 0 0 0 80 0 10
2017 ED 34 47 6 6 6 0 0 81 12 32
2014 ED 19 59 9 6 6 0 0 78 13 32
2014 ED-01 17 52 13 9 9 0 0 70 17 23

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 28 30 9 2 0 0 59 11 46
2019 ED 21 50 13 15 2 0 0 71 17 48
2019 ED-01 24 41 18 18 0 0 0 65 18 34
2019 ED-02 17 67 0 8 8 0 0 83 17 12
2018 ED 16 36 27 16 2 0 2 53 19 44
2018 ED-01 15 36 30 12 3 0 3 53 16 33
2018 ED-02 20 40 20 20 0 0 0 60 20 10
2017 ED 15 43 20 6 9 3 3 63 16 32
2014 ED 22 28 25 16 9 0 0 50 25 32
2014 ED-01 17 22 26 22 13 0 0 39 35 23

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 50 33 13 2 2 0 0 83 4 46
2019 ED 60 35 0 4 0 0 0 96 4 48
2019 ED-01 74 26 0 0 0 0 0 100 0 34
2019 ED-02 33 50 0 17 0 0 0 83 17 12
2018 ED 61 36 2 0 0 0 0 98 0 44
2018 ED-01 70 30 0 0 0 0 0 100 0 33
2018 ED-02 30 60 10 0 0 0 0 90 0 10
2017 ED 57 31 6 6 0 0 0 88 6 32

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 57 35 4 2 2 0 0 91 4 46
2019 ED 48 46 6 0 0 0 0 94 0 48
2019 ED-01 59 38 3 0 0 0 0 97 0 34
2019 ED-02 25 58 17 0 0 0 0 83 0 12
2018 ED 64 34 2 0 0 0 0 98 0 44
2018 ED-01 67 33 0 0 0 0 0 100 0 33
2018 ED-02 60 30 10 0 0 0 0 90 0 10
2017 ED 40 44 6 6 3 0 0 85 9 32
2014 ED 47 44 6 0 3 0 0 91 3 32
2014 ED-01 43 43 9 0 4 0 0 87 4 23

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 35 15 11 2 0 0 72 13 46
2019 ED 27 52 13 8 0 0 0 79 8 48
2019 ED-01 32 44 15 9 0 0 0 76 9 34
2019 ED-02 17 67 8 8 0 0 0 83 8 12
2018 ED 36 39 20 5 0 0 0 75 5 44
2018 ED-01 39 42 15 3 0 0 0 82 3 33
2018 ED-02 30 20 40 10 0 0 0 50 10 10
2017 ED 25 49 13 6 6 0 0 74 12 32

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 43 46 9 2 0 0 0 89 2 46
2019 ED 42 40 17 2 0 0 0 81 2 48
2019 ED-01 44 35 18 3 0 0 0 79 3 34
2019 ED-02 33 50 17 0 0 0 0 83 0 12
2018 ED 52 34 14 0 0 0 0 86 0 44
2018 ED-01 55 36 9 0 0 0 0 91 0 33
2018 ED-02 40 30 30 0 0 0 0 70 0 10
2017 ED 49 31 13 3 3 0 0 80 6 32
2014 ED 50 38 3 6 3 0 0 88 9 32
2014 ED-01 48 35 4 9 4 0 0 83 13 23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 28 33 22 13 4 0 0 61 17 46
2019 ED 13 35 13 35 4 0 0 48 40 48
2019 ED-01 9 18 18 50 6 0 0 26 56 34
2019 ED-02 25 75 0 0 0 0 0 100 0 12
2018 ED 9 48 23 14 5 2 0 58 19 44
2018 ED-01 6 42 24 18 6 3 0 50 25 33
2018 ED-02 20 60 20 0 0 0 0 80 0 10
2017 ED 6 37 23 19 12 3 0 45 32 32
2014 ED 19 25 19 22 16 0 0 44 38 32
2014 ED-01 13 17 22 26 22 0 0 30 48 23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 15 48 15 20 2 0 0 63 22 46
2019 ED 21 34 11 21 11 0 2 57 33 47
2019 ED-01 18 24 12 27 15 0 3 44 44 33
2019 ED-02 33 50 8 8 0 0 0 83 8 12
2018 ED 7 34 23 23 9 2 2 43 33 44
2018 ED-01 6 24 24 27 12 3 3 32 42 33
2018 ED-02 10 60 20 10 0 0 0 70 10 10
2017 ED 15 22 35 6 15 0 6 40 23 32
2014 ED 19 25 16 22 13 0 6 47 37 32
2014 ED-01 13 13 22 30 17 0 4 27 50 23

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 38 53 4 4 0 0 0 91 4 45
2019 ED 34 55 4 6 0 0 0 89 6 47
2019 ED-01 38 53 3 6 0 0 0 91 6 34
2019 ED-02 27 55 9 9 0 0 0 82 9 11
2018 ED 48 32 16 5 0 0 0 80 5 44
2018 ED-01 55 30 12 3 0 0 0 85 3 33
2018 ED-02 30 30 30 10 0 0 0 60 10 10
2017 ED 20 62 6 3 9 0 0 81 12 32
2014 ED 38 41 16 0 6 0 0 78 6 32
2014 ED-01 35 39 17 0 9 0 0 74 9 23

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 43 7 4 0 0 0 89 4 46
2019 ED 29 50 13 8 0 0 0 79 8 48
2019 ED-01 32 56 9 3 0 0 0 88 3 34
2019 ED-02 25 25 25 25 0 0 0 50 25 12
2018 ED 43 45 11 0 0 0 0 89 0 44
2018 ED-01 48 42 9 0 0 0 0 91 0 33
2018 ED-02 30 50 20 0 0 0 0 80 0 10
2017 ED 37 34 16 6 6 0 0 71 12 32
2014 ED 44 34 13 6 3 0 0 78 9 32
2014 ED-01 43 30 13 9 4 0 0 74 13 23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 70 20 9 2 0 0 0 89 2 46
2019 ED 51 26 19 0 4 0 0 77 4 47
2019 ED-01 64 27 9 0 0 0 0 91 0 33
2019 ED-02 25 8 50 0 17 0 0 33 17 12
2018 ED 63 21 12 2 2 0 0 84 5 43
2017 ED 53 35 6 6 0 0 0 88 6 32
2014 ED 53 25 16 6 0 0 0 78 6 32
2014 ED-01 61 22 13 4 0 0 0 83 4 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 4 9 27 42 16 0 2 59 14 45
2019 ED 2 10 19 29 33 0 6 67 13 48
2019 ED-01 0 3 12 29 47 0 9 84 3 34
2019 ED-02 8 17 42 33 0 0 0 33 25 12
2018 ED 0 7 16 34 41 0 2 77 7 44
2018 ED-01 0 0 12 33 52 0 3 88 0 33
2018 ED-02 0 30 20 40 10 0 0 50 30 10
2017 ED 0 9 22 15 35 3 16 62 11 32
2014 ED 3 16 19 34 19 3 6 59 21 32
2014 ED-01 4 9 22 35 22 0 9 62 14 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 2 4 30 33 22 4 4 60 7 46
2019 ED 0 8 21 35 23 6 6 67 10 48
2019 ED-01 0 3 21 32 29 6 9 72 3 34
2019 ED-02 0 25 17 42 8 8 0 55 27 12
2018 ED 0 7 30 18 45 0 0 64 7 44
2018 ED-01 0 6 18 24 52 0 0 76 6 33
2018 ED-02 0 10 70 0 20 0 0 20 10 10
2017 ED 3 12 19 9 35 12 9 57 20 32
2014 ED 0 9 34 31 19 3 3 53 10 32
2014 ED-01 0 9 35 30 22 0 4 55 9 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 11 17 24 24 20 2 2 45 30 46
2019 ED 4 11 21 26 15 4 19 53 19 47
2019 ED-01 3 12 12 29 18 3 24 64 20 34
2019 ED-02 9 9 45 9 9 9 9 22 22 11
2018 ED 5 14 18 11 48 0 5 62 19 44
2018 ED-01 3 12 12 9 61 0 3 72 16 33
2018 ED-02 10 20 30 20 10 0 10 33 33 10
2017 ED 16 3 22 14 29 3 13 51 23 31
2014 ED 6 22 28 16 9 3 16 31 35 32
2014 ED-01 9 22 26 17 9 0 17 32 37 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 2 11 15 35 35 0 2 71 13 46
2019 ED 0 6 21 35 27 4 6 70 7 48
2019 ED-01 0 6 18 29 35 3 9 73 7 34
2019 ED-02 0 8 25 50 8 8 0 64 9 12
2018 ED 5 2 25 32 34 0 2 67 7 44
2018 ED-01 0 0 18 36 42 0 3 81 0 33
2018 ED-02 20 10 40 20 10 0 0 30 30 10
2017 ED 3 12 31 9 38 0 6 51 16 32
2014 ED 0 6 25 38 22 3 6 66 7 32
2014 ED-01 0 9 17 43 22 0 9 71 10 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 2 15 20 28 35 0 0 63 17 46
2019 ED 4 9 28 19 34 0 6 57 14 47
2019 ED-01 3 6 18 18 45 0 9 70 10 33
2019 ED-02 8 17 42 25 8 0 0 33 25 12
2018 ED 7 14 18 20 36 0 5 60 21 44
2018 ED-01 3 9 18 18 45 0 6 68 13 33
2018 ED-02 20 30 20 20 10 0 0 30 50 10
2017 ED 10 27 13 10 32 3 6 46 40 31
2014 ED 28 19 9 13 22 3 6 38 52 32
2014 ED-01 35 9 4 17 26 0 9 48 48 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 11 7 17 33 28 2 2 64 18 46
2019 ED 4 27 31 21 13 2 2 35 33 48
2019 ED-01 3 24 35 18 15 3 3 34 28 34
2019 ED-02 8 33 25 25 8 0 0 33 42 12
2018 ED 5 27 25 16 20 7 0 39 34 44
2018 ED-01 3 33 21 9 24 9 0 37 40 33
2018 ED-02 10 10 40 40 0 0 0 40 20 10
2017 ED 3 44 19 19 9 3 3 30 51 32
2014 ED 3 16 25 25 22 3 6 52 21 32
2014 ED-01 4 22 22 22 22 0 9 48 29 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 15 9 15 37 20 2 2 59 25 46
2019 ED 4 13 31 27 19 2 4 49 18 48
2019 ED-01 6 9 29 24 24 3 6 52 16 34
2019 ED-02 0 25 33 33 8 0 0 42 25 12
2018 ED 9 7 33 14 30 2 5 48 18 43
2018 ED-01 9 6 28 16 34 3 3 53 17 32
2018 ED-02 10 10 50 10 10 0 10 22 22 10
2017 ED 12 16 25 22 22 0 3 45 30 32
2014 ED 16 9 25 31 9 6 3 45 28 32
2014 ED-01 22 9 26 30 13 0 0 43 30 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 4 24 48 17 7 0 0 24 28 46
2019 ED 10 25 29 21 15 0 0 35 35 48
2019 ED-01 3 18 35 26 18 0 0 44 21 34
2019 ED-02 25 42 17 8 8 0 0 17 67 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 28 17 11 2 11 7 63 16 46
2019 ED 15 35 21 2 8 17 2 62 13 48
2019 ED-01 15 32 26 0 3 21 3 62 4 34
2019 ED-02 8 42 8 8 25 8 0 55 36 12
2018 ED 23 25 11 11 2 20 7 66 19 44
2018 ED-01 21 18 12 15 0 27 6 59 23 33
2018 ED-02 30 40 10 0 10 0 10 78 11 10
2017 ED 12 41 19 3 12 9 3 61 18 32
2014 ED 22 34 13 6 13 6 6 64 21 32
2014 ED-01 22 35 13 4 17 4 4 62 24 23

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 59 35 2 0 2 2 0 96 2 46
2019 ED 58 23 6 8 2 2 0 83 11 48
2019 ED-01 65 24 3 6 0 3 0 91 6 34
2019 ED-02 42 17 17 17 8 0 0 58 25 12
2018 ED 61 30 5 5 0 0 0 91 5 44
2018 ED-01 67 24 3 6 0 0 0 91 6 33
2018 ED-02 40 50 10 0 0 0 0 90 0 10
2017 ED 47 37 3 3 9 0 0 85 12 32
2014 ED 50 38 3 3 6 0 0 88 9 32
2014 ED-01 48 35 4 4 9 0 0 83 13 23

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 63 35 2 0 0 0 0 98 0 46
2019 ED 60 29 2 6 2 0 0 90 8 48
2019 ED-01 71 29 0 0 0 0 0 100 0 34
2019 ED-02 33 25 8 25 8 0 0 58 33 12
2018 ED 70 30 0 0 0 0 0 100 0 44
2018 ED-01 70 30 0 0 0 0 0 100 0 33
2018 ED-02 70 30 0 0 0 0 0 100 0 10
2017 ED 57 28 3 6 6 0 0 85 12 32
2014 ED 31 53 6 9 0 0 0 84 9 32
2014 ED-01 30 52 4 13 0 0 0 83 13 23

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 48 41 4 7 0 0 0 89 7 46
2019 ED 48 38 10 0 2 2 0 87 2 48
2019 ED-01 56 35 6 0 0 3 0 94 0 34
2019 ED-02 33 33 25 0 8 0 0 67 8 12
2018 ED 55 36 5 2 0 2 0 93 2 44
2018 ED-01 58 33 3 3 0 3 0 94 3 33
2018 ED-02 40 50 10 0 0 0 0 90 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 57 22 9 4 2 4 2 84 7 46
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 39 7 13 2 0 2 78 16 46
2019 ED 29 27 10 15 4 2 13 66 22 48
2019 ED-01 29 15 15 21 6 3 12 52 31 34
2019 ED-02 33 58 0 0 0 0 8 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 35 43 17 4 0 0 0 78 4 46
2019 ED 35 35 15 13 0 0 2 72 13 48
2019 ED-01 38 26 15 18 0 0 3 67 18 34
2019 ED-02 25 58 17 0 0 0 0 83 0 12
2018 ED 34 45 14 2 0 2 2 83 2 44
2018 ED-01 36 48 12 0 0 3 0 88 0 33
2018 ED-02 20 40 20 10 0 0 10 67 11 10
2017 ED 44 43 3 3 6 0 0 88 9 32
2014 ED 41 28 16 3 13 0 0 69 16 32
2014 ED-01 30 30 17 4 17 0 0 61 22 23

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 22 24 0 4 0 4 70 5 46

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 41 46 9 0 0 2 2 91 0 46
2019 ED 52 38 6 4 0 0 0 90 4 48
2019 ED-01 59 29 9 3 0 0 0 88 3 34
2019 ED-02 42 50 0 8 0 0 0 92 8 12
2018 ED 61 30 9 0 0 0 0 91 0 44
2018 ED-01 64 27 9 0 0 0 0 91 0 33
2018 ED-02 50 40 10 0 0 0 0 90 0 10
2017 ED 57 28 3 9 3 0 0 85 12 32
2014 ED 53 31 6 3 6 0 0 84 9 32
2014 ED-01 48 35 4 4 9 0 0 83 13 23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 43 57 46

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 24 13 7 2 13 4 74 11 46

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 59 28 9 0 4 0 0 87 4 46
2019 ED 54 38 4 2 0 2 0 94 2 48
2019 ED-01 62 29 3 3 0 3 0 94 3 34
2019 ED-02 42 50 8 0 0 0 0 92 0 12
2018 ED 55 27 11 7 0 0 0 82 7 44
2018 ED-01 58 30 3 9 0 0 0 88 9 33
2018 ED-02 40 20 40 0 0 0 0 60 0 10
2017 ED 50 34 3 6 6 0 0 85 12 32
2014 ED 50 25 9 6 9 0 0 75 16 32
2014 ED-01 43 30 4 9 13 0 0 74 22 23
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 33 22 17 2 0 26 0 74 3 46
2019 ED 27 33 15 2 0 23 0 78 3 48
2019 ED-01 26 32 12 3 0 26 0 80 4 34
2019 ED-02 25 42 17 0 0 17 0 80 0 12
2018 ED 41 18 11 0 2 27 0 81 3 44
2018 ED-01 48 12 12 0 3 24 0 80 4 33
2018 ED-02 20 30 10 0 0 40 0 83 0 10
2017 ED 29 25 9 9 3 25 0 71 16 32
2014 ED 19 22 25 3 6 25 0 54 13 32
2014 ED-01 22 17 22 4 9 26 0 53 18 23

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 29 33 29 7 0 2 0 64 7 45
2019 ED 17 36 30 6 0 11 0 60 7 47
2019 ED-01 18 36 24 9 0 12 0 62 10 33
2019 ED-02 17 33 42 0 0 8 0 55 0 12
2018 ED 34 32 23 2 2 7 0 71 5 44
2018 ED-01 42 24 18 3 3 9 0 73 7 33
2018 ED-02 10 50 40 0 0 0 0 60 0 10
2017 ED 20 43 12 9 9 6 0 67 20 32
2014 ED 13 22 38 9 9 9 0 38 21 32
2014 ED-01 13 17 35 13 13 9 0 33 29 23

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 11 35 22 24 0 9 0 50 26 46
2019 ED 15 33 21 15 0 17 0 58 18 48
2019 ED-01 18 32 12 18 0 21 0 63 22 34
2019 ED-02 8 33 42 8 0 8 0 45 9 12
2018 ED 18 32 16 7 2 25 0 67 12 44
2018 ED-01 21 33 12 9 3 21 0 69 15 33
2018 ED-02 10 30 30 0 0 30 0 57 0 10
2017 ED 13 25 19 9 9 25 0 51 25 32
2014 ED 6 22 28 16 9 19 0 35 31 32
2014 ED-01 9 17 22 17 13 22 0 33 39 23

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 9 35 20 28 4 4 0 45 34 46
2019 ED 13 44 25 6 2 10 0 63 9 48
2019 ED-01 15 44 15 9 3 15 0 69 14 34
2019 ED-02 8 42 50 0 0 0 0 50 0 12
2018 ED 18 39 25 9 0 9 0 63 10 44
2018 ED-01 24 39 15 12 0 9 0 70 13 33
2018 ED-02 0 40 50 0 0 10 0 44 0 10
2017 ED 15 23 40 6 6 9 0 42 14 32
2014 ED 3 34 28 22 9 3 0 39 32 32
2014 ED-01 4 30 26 26 13 0 0 35 39 23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 65 33 2 0 0 0 0 98 0 46
2019 ED 58 35 2 0 0 4 0 98 0 48
2019 ED-01 62 35 0 0 0 3 0 100 0 34
2019 ED-02 58 33 8 0 0 0 0 92 0 12
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 20 54 11 9 0 7 0 79 9 46
2019 ED 21 65 8 4 0 2 0 87 4 48
2019 ED-01 21 68 6 3 0 3 0 91 3 34
2019 ED-02 25 50 17 8 0 0 0 75 8 12
2018 ED 33 37 19 5 5 2 0 71 10 43
2018 ED-01 38 31 16 6 6 3 0 71 13 32
2018 ED-02 20 50 30 0 0 0 0 70 0 10
2017 ED 22 44 15 9 3 6 0 70 13 32
2014 ED 13 31 41 9 3 3 0 45 13 32
2014 ED-01 13 30 39 13 4 0 0 43 17 23

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 11 46 24 13 4 2 0 58 18 46
2019 ED 9 36 21 19 2 13 0 51 24 47
2019 ED-01 9 33 18 18 3 18 0 52 26 33
2019 ED-02 8 42 25 25 0 0 0 50 25 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 43 28 20 7 0 2 0 73 7 46
2019 ED 33 42 10 13 0 0 2 77 13 48
2019 ED-01 38 38 6 15 0 0 3 79 15 34
2019 ED-02 17 50 25 8 0 0 0 67 8 12
2018 ED 27 30 18 20 2 2 0 58 23 44
2018 ED-01 30 18 24 21 3 3 0 50 25 33
2018 ED-02 20 60 0 20 0 0 0 80 20 10
2017 ED 30 32 16 10 10 3 0 64 20 31
2014 ED 22 50 9 6 9 3 0 74 16 32
2014 ED-01 22 43 13 9 13 0 0 65 22 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 30 20 4 0 0 0 76 4 46
2019 ED 31 46 17 2 0 4 0 80 2 48
2019 ED-01 38 47 12 0 0 3 0 88 0 34
2019 ED-02 8 42 33 8 0 8 0 55 9 12
2018 ED 34 39 20 2 2 2 0 74 5 44
2018 ED-01 39 33 18 3 3 3 0 75 6 33
2018 ED-02 20 50 30 0 0 0 0 70 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 30 22 2 2 17 2 68 5 46
2019 ED 15 35 13 23 0 15 0 59 27 48
2019 ED-01 21 32 9 21 0 18 0 64 25 34
2019 ED-02 0 42 25 25 0 8 0 45 27 12
2018 ED 21 23 7 21 2 23 2 59 31 43
2017 ED 12 23 9 28 12 12 3 41 48 32
2014 ED 16 22 9 19 13 22 0 48 40 32
2014 ED-01 13 17 13 26 17 13 0 35 50 23

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 20 39 17 20 2 2 0 60 22 46
2019 ED 17 35 13 17 10 8 0 57 30 48
2019 ED-01 21 32 12 15 12 9 0 58 29 34
2019 ED-02 8 42 17 17 8 8 0 55 27 12
2018 ED 18 34 20 16 2 9 0 58 20 44
2018 ED-01 21 36 15 12 3 12 0 66 17 33
2018 ED-02 10 30 40 20 0 0 0 40 20 10
2017 ED 15 37 15 20 6 6 0 56 27 32
2014 ED 19 38 19 6 16 3 0 58 23 32
2014 ED-01 13 39 17 9 22 0 0 52 30 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 11 30 11 30 13 0 4 43 45 46
2019 ED 13 21 10 29 23 2 2 35 54 48
2019 ED-01 12 18 12 29 26 0 3 30 58 34
2019 ED-02 17 25 8 25 17 8 0 45 45 12
2018 ED 5 34 16 27 7 9 2 44 38 44
2018 ED-01 6 33 12 30 6 9 3 45 41 33
2018 ED-02 0 40 30 10 10 10 0 44 22 10
2017 ED 9 34 6 15 23 9 3 49 44 32
2014 ED 3 22 22 19 28 3 3 27 50 32
2014 ED-01 4 17 17 17 39 0 4 23 59 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 52 15 9 13 4 0 7 72 19 46
2019 ED 48 25 17 4 2 0 4 76 7 48
2019 ED-01 50 24 12 6 3 0 6 78 9 34
2019 ED-02 42 33 25 0 0 0 0 75 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 42 33 7 9 2 2 4 81 12 45
2019 ED 42 17 19 10 4 6 2 64 16 48
2019 ED-01 41 9 24 15 6 3 3 53 22 34
2019 ED-02 33 42 8 0 0 17 0 90 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 76 4 2 2 0 9 7 95 3 46
2019 ED 85 8 0 0 0 2 4 100 0 48
2019 ED-01 88 6 0 0 0 3 3 100 0 34
2019 ED-02 75 17 0 0 0 0 8 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 83 2 2 2 0 2 9 95 2 46
2019 ED 88 0 2 0 0 2 8 98 0 48
2019 ED-01 85 0 3 0 0 3 9 97 0 34
2019 ED-02 92 0 0 0 0 0 8 100 0 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 15 39 22 22 0 2 0 56 22 46
2019 ED 6 56 19 10 2 6 0 67 13 48
2019 ED-01 6 50 26 12 3 3 0 58 15 34
2019 ED-02 8 67 0 8 0 17 0 90 10 12
2018 ED 9 52 20 9 2 7 0 66 12 44
2018 ED-01 12 48 21 9 3 6 0 65 13 33
2018 ED-02 0 60 20 10 0 10 0 67 11 10
2017 ED 3 40 23 19 9 3 3 46 30 32

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 35 37 20 7 0 2 0 73 7 46
2019 ED 28 53 15 0 2 2 0 83 2 47
2019 ED-01 29 50 15 0 3 3 0 82 3 34
2019 ED-02 18 64 18 0 0 0 0 82 0 11
2018 ED 36 43 11 7 0 2 0 81 7 44
2018 ED-01 33 42 15 6 0 3 0 78 6 33
2018 ED-02 40 50 0 10 0 0 0 90 10 10
2017 ED 28 51 9 3 3 6 0 84 7 32
2014 ED 25 41 13 9 3 6 3 72 14 32
2014 ED-01 30 26 17 13 4 4 4 62 19 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 35 50 9 4 0 2 0 87 4 46
2019 ED 52 38 10 0 0 0 0 90 0 48
2019 ED-01 53 32 15 0 0 0 0 85 0 34
2019 ED-02 58 42 0 0 0 0 0 100 0 12
2018 ED 43 32 18 2 0 5 0 79 2 44
2018 ED-01 42 30 18 3 0 6 0 77 3 33
2018 ED-02 40 40 20 0 0 0 0 80 0 10
2017 ED 19 47 12 9 6 6 0 70 16 32
2014 ED 34 38 6 0 3 16 3 88 4 32
2014 ED-01 35 39 9 0 4 9 4 85 5 23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 39 37 15 7 0 2 0 78 7 46

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 43 37 9 9 2 0 0 80 11 46

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 61 35 4 0 0 0 0 96 0 46
2019 ED 65 33 2 0 0 0 0 98 0 48
2019 ED-01 71 26 3 0 0 0 0 97 0 34
2019 ED-02 42 58 0 0 0 0 0 100 0 12
2018 ED 64 27 9 0 0 0 0 91 0 44
2018 ED-01 70 18 12 0 0 0 0 88 0 33
2018 ED-02 40 60 0 0 0 0 0 100 0 10
2017 ED 47 40 3 3 3 3 0 90 6 32
2014 ED 41 44 9 0 6 0 0 84 6 32
2014 ED-01 43 35 13 0 9 0 0 78 9 23

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 35 13 7 0 0 0 80 7 46
2019 ED 44 42 10 2 0 2 0 87 2 48
2019 ED-01 50 38 6 3 0 3 0 91 3 34
2019 ED-02 33 42 25 0 0 0 0 75 0 12
2018 ED 56 28 14 0 0 2 0 86 0 43
2018 ED-01 66 19 16 0 0 0 0 84 0 32
2018 ED-02 20 60 10 0 0 10 0 89 0 10
2017 ED 35 40 12 9 3 0 0 75 12 32
2014 ED 19 47 13 3 16 3 0 68 19 32
2014 ED-01 17 39 13 4 22 4 0 59 27 23

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 36 43 18 2 0 0 0 80 2 44
2019 ED 34 49 13 4 0 0 0 83 4 47
2019 ED-01 39 45 9 6 0 0 0 85 6 33
2019 ED-02 25 50 25 0 0 0 0 75 0 12
2018 ED 50 34 14 0 0 2 0 86 0 44
2018 ED-01 64 21 15 0 0 0 0 85 0 33
2018 ED-02 10 70 10 0 0 10 0 89 0 10
2017 ED 28 47 12 9 3 0 0 75 12 32
2014 ED 19 53 16 6 6 0 0 72 13 32
2014 ED-01 17 48 17 9 9 0 0 65 17 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 28 33 26 4 4 2 2 64 9 46
2019 ED 35 23 15 19 4 4 0 61 24 48
2019 ED-01 47 21 6 21 3 3 0 70 24 34
2019 ED-02 8 25 33 17 8 8 0 36 27 12
2018 ED 32 30 14 9 2 14 0 71 13 44
2018 ED-01 39 24 12 9 3 12 0 72 14 33
2018 ED-02 10 50 20 0 0 20 0 75 0 10
2017 ED 25 19 26 6 12 9 3 49 21 32
2014 ED 28 16 13 13 19 13 0 50 36 32
2014 ED-01 26 17 17 4 26 9 0 48 33 23
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 ED 20 41 39 46
2019 ED 29 33 38 48
2019 ED-01 32 38 29 34
2019 ED-02 25 17 58 12
2018 ED 18 45 36 44
2018 ED-01 18 42 39 33
2018 ED-02 20 60 20 10
2017 ED 32 37 31 32
2014 ED 16 44 41 32
2014 ED-01 17 43 39 23

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 ED 7 21 64 0 0 7 14
2017 ED 19 29 42 0 0 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 11 89 46

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 9 15 13 9 2 46 7 50 23 46
2019 ED 4 15 15 8 0 42 17 45 20 48
2019 ED-01 3 9 12 12 0 47 18 33 33 34
2019 ED-02 8 33 25 0 0 25 8 63 0 12
2018 ED 11 11 16 2 2 52 5 53 11 44
2018 ED-01 12 12 12 3 3 52 6 57 14 33
2018 ED-02 10 10 30 0 0 50 0 40 0 10
2017 ED 13 15 6 6 6 40 12 61 26 32
2014 ED 6 13 6 6 6 59 3 50 33 32
2014 ED-01 4 9 9 9 9 57 4 33 44 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 35 33 15 4 4 9 0 74 10 46
2019 ED 31 46 6 8 0 8 0 84 9 48
2019 ED-01 32 41 6 12 0 9 0 81 13 34
2019 ED-02 25 58 8 0 0 8 0 91 0 12
2018 ED 30 30 16 2 2 16 5 74 6 44
2018 ED-01 33 24 12 3 3 18 6 76 8 33
2018 ED-02 10 50 30 0 0 10 0 67 0 10
2017 ED 23 34 12 6 3 22 0 72 12 32
2014 ED 22 19 19 6 3 31 0 59 14 32
2014 ED-01 17 22 26 9 4 22 0 50 17 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 13 7 17 7 0 52 4 45 15 46
2019 ED 8 19 8 0 0 54 10 76 0 48
2019 ED-01 3 18 6 0 0 59 15 78 0 34
2019 ED-02 25 25 17 0 0 33 0 75 0 12
2018 ED 14 5 16 2 0 58 5 50 6 43
2018 ED-01 16 6 16 3 0 53 6 54 8 32
2018 ED-02 10 0 20 0 0 70 0 33 0 10
2017 ED 12 16 6 3 6 43 12 65 21 32
2014 ED 3 6 16 0 3 63 9 33 11 32
2014 ED-01 0 9 22 0 4 52 13 25 13 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 43 22 20 4 0 11 0 73 5 46
2019 ED 33 52 10 0 0 4 0 89 0 48
2019 ED-01 32 47 15 0 0 6 0 84 0 34
2019 ED-02 42 58 0 0 0 0 0 100 0 12
2018 ED 35 30 12 2 0 19 2 82 3 43
2018 ED-01 34 28 16 3 0 16 3 77 4 32
2018 ED-02 30 40 0 0 0 30 0 100 0 10
2017 ED 22 30 16 3 6 22 0 67 12 31
2014 ED 22 22 16 3 3 34 0 67 10 32
2014 ED-01 22 26 22 4 4 22 0 61 11 23
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 11 26 4 15 2 4 51 21 46

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 22 22 28 15 13 0 0 43 28 46
2019 ED 13 25 21 19 23 0 0 38 42 48
2019 ED-01 12 24 18 24 24 0 0 35 47 34
2019 ED-02 17 17 33 8 25 0 0 33 33 12
2018 ED 11 14 32 18 23 0 2 26 42 44
2018 ED-01 12 15 30 21 21 0 0 27 42 33
2018 ED-02 10 0 40 10 30 0 10 11 44 10
2017 ED 3 12 37 12 35 0 0 15 47 32

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 35 39 17 7 2 0 0 74 9 46
2019 ED 27 23 25 21 4 0 0 50 25 48
2019 ED-01 32 24 26 18 0 0 0 56 18 34
2019 ED-02 17 25 17 25 17 0 0 42 42 12
2018 ED 23 32 23 16 7 0 0 55 23 44
2018 ED-01 27 33 24 15 0 0 0 61 15 33
2018 ED-02 10 30 10 20 30 0 0 40 50 10
2017 ED 12 28 38 9 12 0 0 40 22 32

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 52 26 11 9 0 0 2 80 9 46
2019 ED 42 33 17 4 4 0 0 75 8 48
2019 ED-01 53 24 18 3 3 0 0 76 6 34
2019 ED-02 17 58 8 8 8 0 0 75 17 12
2018 ED 45 30 14 7 2 0 2 77 9 44
2018 ED-01 52 33 12 0 0 0 3 88 0 33
2018 ED-02 30 10 20 30 10 0 0 40 40 10
2017 ED 41 19 28 6 3 0 3 62 10 32

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 59 13 15 11 0 0 2 73 11 46
2019 ED 23 23 27 23 2 2 0 47 26 48
2019 ED-01 26 26 18 26 0 3 0 55 27 34
2019 ED-02 17 8 50 17 8 0 0 25 25 12
2018 ED 30 32 20 7 11 0 0 61 18 44
2018 ED-01 33 36 18 6 6 0 0 70 12 33
2018 ED-02 20 10 30 10 30 0 0 30 40 10
2017 ED 22 25 23 12 15 0 3 48 29 32

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 67 11 11 2 0 0 9 85 2 45
2019 ED 60 23 6 4 0 0 6 89 4 48
2019 ED-01 74 18 3 0 0 0 6 97 0 34
2019 ED-02 33 25 17 17 0 0 8 64 18 12
2018 ED 61 23 5 2 2 0 7 90 5 44
2018 ED-01 73 15 3 0 0 0 9 97 0 33
2018 ED-02 30 40 10 10 10 0 0 70 20 10
2017 ED 56 20 6 3 6 0 9 83 10 32

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 35 20 7 9 0 0 65 15 46
2019 ED 29 27 23 13 8 0 0 56 21 48
2019 ED-01 38 26 12 18 6 0 0 65 24 34
2019 ED-02 8 33 42 0 17 0 0 42 17 12
2018 ED 39 36 11 7 5 2 0 77 12 44
2018 ED-01 45 39 6 6 3 0 0 85 9 33
2018 ED-02 20 30 20 10 10 10 0 56 22 10
2017 ED 22 31 35 3 9 0 0 53 12 32

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 33 28 9 13 9 0 9 67 24 46

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 20 28 28 11 13 0 0 48 24 46
2019 ED 21 35 33 4 6 0 0 56 10 48
2019 ED-01 21 26 38 6 9 0 0 47 15 34
2019 ED-02 25 58 17 0 0 0 0 83 0 12
2018 ED 30 34 23 9 2 0 2 65 12 44
2018 ED-01 33 33 18 9 3 0 3 69 13 33
2018 ED-02 20 30 40 10 0 0 0 50 10 10
2017 ED 22 38 19 6 6 9 0 66 14 32

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 30 17 9 4 0 2 69 13 46
2019 ED 58 21 15 4 0 2 0 81 4 48
2019 ED-01 74 21 0 3 0 3 0 97 3 34
2019 ED-02 25 25 42 8 0 0 0 50 8 12
2018 ED 57 18 11 5 2 0 7 80 7 44
2018 ED-01 67 15 6 3 0 0 9 90 3 33
2018 ED-02 30 30 20 10 10 0 0 60 20 10
2017 ED 44 28 12 6 3 3 3 77 10 32

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 41 20 28 9 2 0 0 61 11 46
2019 ED 58 29 10 0 0 2 0 89 0 48
2019 ED-01 65 29 3 0 0 3 0 97 0 34
2019 ED-02 50 25 25 0 0 0 0 75 0 12
2018 ED 59 18 14 2 2 0 5 81 5 44
2018 ED-01 67 9 15 3 0 0 6 81 3 33
2018 ED-02 40 40 10 0 10 0 0 80 10 10
2017 ED 50 34 3 6 3 0 3 87 10 32

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 54 28 7 9 2 0 0 83 11 46
2019 ED 42 27 23 6 0 2 0 70 6 48
2019 ED-01 44 21 24 9 0 3 0 67 9 34
2019 ED-02 42 42 17 0 0 0 0 83 0 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 28 15 15 4 0 0 65 20 46

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 43 30 13 11 2 0 0 74 13 46
2019 ED 56 27 6 6 2 2 0 85 9 48
2019 ED-01 68 26 0 3 0 3 0 97 3 34
2019 ED-02 33 25 17 17 8 0 0 58 25 12
2018 ED 45 41 7 5 0 0 2 88 5 44
2018 ED-01 58 33 3 3 0 0 3 94 3 33
2018 ED-02 10 60 20 10 0 0 0 70 10 10
2017 ED 47 37 9 3 0 0 3 87 3 32

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 37 15 9 2 0 0 74 11 46
2019 ED 58 25 10 4 0 2 0 85 4 48
2019 ED-01 59 24 12 3 0 3 0 85 3 34
2019 ED-02 67 25 8 0 0 0 0 92 0 12
2018 ED 57 18 16 5 0 2 2 79 5 44
2018 ED-01 61 18 15 3 0 0 3 81 3 33
2018 ED-02 50 20 20 0 0 10 0 78 0 10
2017 ED 46 32 15 6 0 0 0 78 6 32

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 26 39 15 15 4 0 0 65 20 46

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 70 13 4 0 0 2 11 95 0 46
2019 ED 83 8 2 0 2 0 4 96 2 48
2019 ED-01 85 3 3 0 3 0 6 94 3 34
2019 ED-02 83 17 0 0 0 0 0 100 0 12
2018 ED 74 12 0 2 2 2 7 95 5 43
2018 ED-01 84 3 0 3 3 0 6 93 7 32
2018 ED-02 50 30 0 0 0 10 10 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 76 11 4 0 2 0 7 93 2 45
2019 ED 85 6 2 2 2 0 2 94 4 48
2019 ED-01 82 9 3 3 0 0 3 94 3 34
2019 ED-02 92 0 0 0 8 0 0 92 8 12
2018 ED 77 14 0 2 0 0 7 98 2 44
2018 ED-01 79 12 0 3 0 0 6 97 3 33
2018 ED-02 70 20 0 0 0 0 10 100 0 10
2017 ED 78 12 0 0 6 0 3 94 6 32

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 65 28 4 0 0 0 2 96 0 46
2019 ED 64 19 4 4 9 0 0 83 13 47
2019 ED-01 74 21 6 0 0 0 0 94 0 34
2019 ED-02 27 18 0 18 36 0 0 45 55 11
2018 ED 73 20 5 2 0 0 0 93 2 44
2018 ED-01 73 24 3 0 0 0 0 97 0 33
2018 ED-02 70 10 10 10 0 0 0 80 10 10
2017 ED 62 32 6 0 0 0 0 94 0 32

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 63 13 13 2 4 0 4 80 7 46
2019 ED 71 13 15 0 0 0 2 85 0 48
2019 ED-01 65 15 21 0 0 0 0 79 0 34
2019 ED-02 83 8 0 0 0 0 8 100 0 12
2018 ED 61 27 11 0 0 0 0 89 0 44
2018 ED-01 55 30 15 0 0 0 0 85 0 33
2018 ED-02 80 20 0 0 0 0 0 100 0 10
2017 ED 72 19 0 3 6 0 0 91 9 32

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 59 7 2 0 2 0 30 94 3 46
2019 ED 47 9 2 2 0 0 40 93 4 47
2019 ED-01 52 0 0 0 0 0 48 100 0 33
2019 ED-02 33 25 8 8 0 0 25 78 11 12
2018 ED 55 7 0 2 0 0 36 96 4 44
2018 ED-01 55 0 0 0 0 0 45 100 0 33
2018 ED-02 50 30 0 10 0 0 10 89 11 10
2017 ED 50 3 0 6 0 0 41 89 11 32

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 65 28 2 0 2 0 2 96 2 46
2019 ED 60 23 13 2 0 0 2 85 2 48
2019 ED-01 56 26 12 3 0 0 3 85 3 34
2019 ED-02 67 17 17 0 0 0 0 83 0 12
2018 ED 50 36 9 2 0 0 2 88 2 44
2018 ED-01 52 33 12 0 0 0 3 88 0 33
2018 ED-02 40 50 0 10 0 0 0 90 10 10
2017 ED 44 37 9 3 0 0 6 87 3 32

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 80 11 4 2 0 0 2 93 2 46
2019 ED 81 15 2 0 0 0 2 98 0 48
2019 ED-01 76 18 3 0 0 0 3 97 0 34
2019 ED-02 92 8 0 0 0 0 0 100 0 12
2018 ED 80 14 5 0 0 0 2 95 0 44
2018 ED-01 76 15 6 0 0 0 3 94 0 33
2018 ED-02 90 10 0 0 0 0 0 100 0 10
2017 ED 77 13 3 0 0 0 6 97 0 32

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 41 41 7 7 4 0 0 83 11 46
2019 ED 35 31 23 8 0 2 0 68 9 48
2019 ED-01 29 29 26 12 0 3 0 61 12 34
2019 ED-02 50 33 17 0 0 0 0 83 0 12
2018 ED 48 32 20 0 0 0 0 80 0 44
2018 ED-01 45 33 21 0 0 0 0 79 0 33
2018 ED-02 50 30 20 0 0 0 0 80 0 10
2017 ED 41 37 19 3 0 0 0 78 3 32

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 29 47 18 4 2 0 0 76 7 45

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 15 35 35 13 2 0 0 50 15 46
2019 ED 19 29 38 15 0 0 0 48 15 48
2019 ED-01 24 38 32 6 0 0 0 62 6 34
2019 ED-02 8 8 42 42 0 0 0 17 42 12
2018 ED 27 39 20 11 2 0 0 66 14 44
2018 ED-01 27 48 21 3 0 0 0 76 3 33
2018 ED-02 30 10 10 40 10 0 0 40 50 10
2017 ED 12 46 23 12 6 0 0 59 19 32

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 4 15 43 15 22 0 0 37 20 46
2019 ED 8 10 48 21 10 2 0 32 19 48
2019 ED-01 6 3 53 24 15 0 0 38 9 34
2019 ED-02 17 25 33 17 0 8 0 18 45 12
2018 ED 2 20 36 30 11 0 0 41 23 44
2018 ED-01 0 12 39 36 12 0 0 48 12 33
2018 ED-02 10 40 30 10 10 0 0 20 50 10
2017 ED 10 10 23 48 10 0 0 57 19 31

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 44 47 4 4 0 0 0 91 4 45
2019 ED 31 56 6 4 2 0 0 88 6 48
2019 ED-01 32 59 6 3 0 0 0 91 3 34
2019 ED-02 33 42 8 8 8 0 0 75 17 12
2018 ED 30 59 7 0 0 5 0 93 0 44
2018 ED-01 27 61 6 0 0 6 0 94 0 33
2018 ED-02 40 50 10 0 0 0 0 90 0 10
2017 ED 6 57 12 9 6 9 0 69 17 32

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 39 22 13 0 2 0 64 13 46

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 35 4 13 11 0 0 72 24 46

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 59 20 13 2 4 2 0 80 7 46

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 35 39 20 2 4 0 0 74 7 46
2019 ED 21 50 17 6 4 2 0 72 11 48
2019 ED-01 26 56 9 9 0 0 0 82 9 34
2019 ED-02 8 25 42 0 17 8 0 36 18 12
2018 ED 32 48 11 9 0 0 0 80 9 44
2018 ED-01 39 42 6 12 0 0 0 82 12 33
2018 ED-02 10 60 30 0 0 0 0 70 0 10
2017 ED 22 47 12 15 3 0 0 69 19 32

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 28 41 17 13 0 0 0 70 13 46

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 17 30 15 28 9 0 0 48 37 46

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 39 15 13 2 0 0 70 15 46

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 26 57 11 4 0 2 0 84 4 46

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 78 17 0 0 0 4 0 100 0 46

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 61 37 0 2 0 0 0 98 2 46

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 50 30 2 11 7 0 0 80 17 46

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 37 37 9 11 0 4 2 79 12 46
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 9 91 45

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 15 85 46
2019 ED 13 87 47
2019 ED-01 9 91 34
2019 ED-02 25 75 12
2017 ED 15 85 32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 41 4 7 0 2 0 89 7 46
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 48 39 13 0 45 55 46

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 36 64 22

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 18 23 14 0 27 5 14 50 33 22

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 0 19 5 19 57 0 0 19 76 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 15 22 11 4 0 17 55 18 46
2019 ED 29 10 25 21 8 0 6 42 31 48
2019 ED-01 29 12 15 29 9 0 6 44 41 34
2019 ED-02 33 8 50 0 8 0 0 42 8 12
2018 ED 28 12 30 7 14 0 9 44 23 43
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