2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	16	53	6	22	3	0	0	69	25	32
2020	EX-01	19	56	6	19	0	0	0	75	19	16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	21	3	3	3	91	6	33
2020	EX-01	63	25	0	6	6	88	13	16
2017	EX	74	19	3	0	3	94	3	31
2017	EX-01	71	29	0	0	0	100	0	14
2014	EX	70	22	5	3	0	92	3	37
2014	EX-01	77	12	12	0	0	88	0	17
2014	EX-03	70	30	0	0	0	100	0	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	27	48	9	12	3	76	15	33
2020	EX-01	19	56	6	13	6	75	19	16
2019	EX	66	26	0	6	3	91	9	35
2019	EX-01	59	29	0	6	6	88	12	17
2017	EX	58	22	10	10	0	81	10	31
2017	EX-01	50	35	7	7	0	86	7	14
2014	EX	46	30	5	8	11	75	19	37
2014	EX-01	46	23	0	6	24	70	30	17
2014	EX-03	30	40	10	20	0	70	20	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	30	12	6	3	79	9	33
2020	EX-01	38	31	13	13	6	69	19	16
2019	EX	57	34	3	3	3	91	6	35
2019	EX-01	41	53	0	6	0	94	6	17
2018	EX	44	50	0	6	0	94	6	32
2018	EX-01	38	56	0	6	0	94	6	16
2017	EX	51	29	13	6	0	81	6	31
2017	EX-01	42	22	22	14	0	64	14	14
2014	EX	41	46	11	3	0	87	3	37
2014	EX-01	42	52	0	6	0	94	6	17
2014	EX-03	60	20	20	0	0	80	0	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	21	9	3	3	85	6	33
2020	EX-01	50	31	13	0	6	81	6	16
2019	EX	74	20	0	0	6	94	6	35
2019	EX-01	65	29	0	0	6	94	6	17
2017	EX	62	22	13	3	0	84	3	31
2017	EX-01	58	28	14	0	0	86	0	14
2014	EX	59	30	3	6	3	89	9	37
2014	EX-01	58	23	6	7	6	81	13	17
2014	EX-03	70	20	0	10	0	90	10	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	30	33	15	15	6	0	64	21	33
2020	EX-01	19	44	19	13	6	0	63	19	16
2019	EX	34	43	9	9	6	0	77	14	35
2019	EX-01	24	47	18	6	6	0	71	12	17
2018	EX	31	38	16	13	3	0	69	16	32
2018	EX-01	25	25	19	25	6	0	50	31	16
2017	EX	35	39	6	16	3	0	74	19	31
2017	EX-01	28	22	7	36	7	0	50	43	14
2014	EX	33	38	8	11	8	3	72	19	37
2014	EX-01	30	29	6	23	12	0	59	35	17
2014	EX-03	40	60	0	0	0	0	100	0	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	48	0	6	0	94	6	33
2020	EX-01	38	56	0	6	0	94	6	16
2019	EX	40	46	9	3	3	86	6	35
2019	EX-01	35	59	0	6	0	94	6	17
2018	EX	42	42	3	6	6	84	13	31
2018	EX-01	27	47	7	7	13	73	20	15
2017	EX	45	32	3	16	3	77	19	31
2017	EX-01	36	42	0	14	7	78	22	14
2014	EX	38	48	8	3	3	87	5	37
2014	EX-01	19	70	6	6	0	88	6	17
2014	EX-03	50	30	10	0	10	80	10	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	27	45	12	12	3	73	15	33
2020	EX-01	19	44	13	19	6	63	25	16
2019	EX	26	40	17	14	3	66	17	35
2019	EX-01	12	47	18	24	0	59	24	17
2018	EX	31	34	13	16	6	66	22	32
2018	EX-01	25	31	19	13	13	56	25	16
2017	EX	19	32	23	23	3	51	26	31
2017	EX-01	28	14	29	22	7	42	29	14
2014	EX	33	30	13	16	8	62	24	37
2014	EX-01	24	29	17	17	12	54	29	17
2014	EX-03	40	20	10	20	10	60	30	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	33	3	6	0	0	91	6	33
2020	EX-01	38	56	0	6	0	0	94	6	16
2019	EX	49	37	3	6	3	3	88	9	35
2019	EX-01	41	53	0	6	0	0	94	6	17
2018	EX	34	56	3	6	0	0	91	6	32
2018	EX-01	31	63	6	0	0	0	94	0	16
2017	EX	38	49	3	6	3	0	87	10	31
2017	EX-01	28	58	7	7	0	0	86	7	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	18	0	3	0	97	3	33
2020	EX-01	75	19	0	6	0	94	6	16
2019	EX	74	20	3	0	3	94	3	35
2019	EX-01	76	18	6	0	0	94	0	17
2018	EX	88	9	3	0	0	97	0	32
2018	EX-01	75	19	6	0	0	94	0	16
2017	EX	74	19	3	3	0	94	3	31
2017	EX-01	78	22	0	0	0	100	0	14
2014	EX	65	32	0	0	3	97	3	37
2014	EX-01	59	41	0	0	0	100	0	17
2014	EX-03	70	20	0	0	10	90	10	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	36	9	9	3	79	12	33
2020	EX-01	25	44	13	13	6	69	19	16
2019	EX	37	31	20	6	6	69	11	35
2019	EX-01	18	41	29	6	6	59	12	17
2018	EX	34	41	9	9	6	75	16	32
2018	EX-01	19	50	13	13	6	69	19	16
2017	EX	32	29	26	10	3	61	13	31
2017	EX-01	28	36	29	0	7	64	7	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	27	3	0	3	93	3	30
2020	EX-01	60	33	0	0	7	93	7	15
2019	EX	54	40	0	3	3	94	6	35
2019	EX-01	59	41	0	0	0	100	0	17
2018	EX	52	45	3	0	0	97	0	31
2018	EX-01	31	63	6	0	0	94	0	16
2017	EX	49	51	0	0	0	100	0	31
2017	EX-01	50	50	0	0	0	100	0	14
2014	EX	62	27	8	0	3	89	3	37
2014	EX-01	59	29	12	0	0	88	0	17
2014	EX-03	60	20	10	0	10	80	10	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	63	31	3	0	3	94	3	32
2020	EX-01	40	47	7	0	7	87	7	15
2019	EX	49	43	0	6	3	91	9	35
2019	EX-01	24	71	0	6	0	94	6	17
2018	EX	53	41	0	0	6	94	6	32
2018	EX-01	50	44	0	0	6	94	6	16
2017	EX	64	29	0	6	0	94	6	31
2017	EX-01	64	29	0	7	0	93	7	14
2014	EX	59	36	0	0	6	94	6	36
2014	EX-01	48	46	0	0	6	94	6	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	30	9	3	0	88	3	33
2020	EX-01	50	31	19	0	0	81	0	16
2019	EX	51	34	9	3	3	86	6	35
2019	EX-01	35	47	18	0	0	82	0	17
2018	EX	44	38	13	3	3	81	6	32
2018	EX-01	38	38	19	0	6	75	6	16
2017	EX	58	32	6	3	0	90	3	31
2017	EX-01	57	43	0	0	0	100	0	14
2014	EX	52	38	3	5	3	89	8	37
2014	EX-01	54	41	0	6	0	94	6	17
2014	EX-03	50	40	0	0	10	90	10	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	41	3	13	6	0	78	19	32
2020	EX-01	31	50	6	13	0	0	81	13	16
2019	EX	47	35	9	6	3	0	82	9	34
2019	EX-01	38	56	6	0	0	0	94	0	16
2018	EX	39	48	6	0	6	0	87	6	31
2018	EX-01	40	47	7	0	7	0	87	7	15
2017	EX	48	32	10	3	3	3	83	7	31
2017	EX-01	42	36	7	7	7	0	78	14	14
2014	EX	46	40	5	3	5	0	87	8	37
2014	EX-01	42	46	6	6	0	0	88	6	17
2014	EX-03	60	20	10	0	10	0	80	10	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	39	3	6	0	91	6	33
2020	EX-01	44	50	0	6	0	94	6	16
2019	EX	46	46	6	0	3	91	3	35
2019	EX-01	41	53	0	0	6	94	6	17
2018	EX	50	38	0	9	3	88	13	32
2018	EX-01	38	44	0	13	6	81	19	16
2017	EX	51	26	3	16	3	77	19	31
2017	EX-01	42	36	7	7	7	78	14	14
2014	EX	49	32	13	0	5	81	5	37
2014	EX-01	36	41	17	0	6	77	6	17
2014	EX-03	60	20	10	0	10	80	10	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	0	15	18	24	42	15	67	33
2020	EX-01	0	13	13	31	44	13	75	16
2019	EX	6	21	21	24	29	26	53	34
2019	EX-01	13	13	13	31	31	25	63	16
2018	EX	9	31	13	25	22	41	47	32
2018	EX-01	19	19	6	13	44	38	56	16
2017	EX	16	16	23	16	29	32	45	31
2017	EX-01	6	14	22	14	43	21	58	14
2014	EX	11	35	11	19	24	46	44	37
2014	EX-01	17	23	6	19	35	41	54	17
2014	EX-03	10	50	20	10	10	60	20	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	16	19	31	34	0	0	34	34	32
2020	EX-01	27	20	27	27	0	0	27	47	15
2019	EX	3	6	60	31	0	0	31	9	35
2019	EX-01	6	6	65	24	0	0	24	12	17
2018	EX	0	25	44	25	6	0	31	25	32
2018	EX-01	0	25	69	6	0	0	6	25	16
2017	EX	3	22	49	16	10	0	26	26	31
2017	EX-01	7	28	58	7	0	0	7	35	14
2014	EX	5	24	35	22	11	3	34	30	37
2014	EX-01	0	29	35	17	19	0	36	29	17
2014	EX-03	20	0	60	20	0	0	20	20	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	0	13	25	47	16	0	63	13	32
2020	EX-01	0	20	27	47	7	0	53	20	15
2019	EX	0	6	31	51	9	3	62	6	35
2019	EX-01	0	12	29	47	12	0	59	12	17
2018	EX	6	13	28	47	6	0	53	19	32
2018	EX-01	13	19	38	31	0	0	31	31	16
2017	EX	3	19	65	0	13	0	13	22	31
2017	EX-01	7	28	58	0	7	0	7	35	14
2014	EX	3	22	22	32	19	3	53	25	37
2014	EX-01	0	23	29	23	24	0	48	23	17
2014	EX-03	10	10	0	60	20	0	80	20	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	12	21	27	30	9	0	39	33	33
2020	EX-01	13	38	31	13	6	0	19	50	16
2019	EX	6	21	24	32	18	0	50	26	34
2019	EX-01	12	29	24	24	12	0	35	41	17
2018	EX	6	19	38	28	9	0	38	25	32
2018	EX-01	13	25	50	13	0	0	13	38	16
2017	EX	16	3	36	29	16	0	45	19	31
2017	EX-01	29	6	36	29	0	0	29	35	14
2014	EX	27	22	32	8	8	3	17	50	37
2014	EX-01	29	30	12	17	12	0	29	59	17
2014	EX-03	40	10	50	0	0	0	0	50	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	38	34	19	3	0	22	44	32
2020	EX-01	13	33	40	13	0	0	13	47	15
2019	EX	3	17	57	17	6	0	23	20	35
2019	EX-01	6	12	65	6	12	0	18	18	17
2018	EX	6	22	44	28	0	0	28	28	32
2018	EX-01	13	25	50	13	0	0	13	38	16
2017	EX	10	26	26	32	6	0	39	35	31
2017	EX-01	14	42	14	29	0	0	29	57	14
2014	EX	11	19	41	22	5	3	28	30	37
2014	EX-01	23	23	19	23	12	0	35	46	17
2014	EX-03	0	10	70	20	0	0	20	10	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	25	38	19	19	0	0	19	63	32
2020	EX-01	20	60	7	13	0	0	13	80	15
2019	EX	0	36	33	24	3	3	28	38	33
2019	EX-01	0	50	25	19	6	0	25	50	16
2018	EX	19	25	31	25	0	0	25	44	32
2018	EX-01	19	31	31	19	0	0	19	50	16
2017	EX	16	16	45	19	3	0	23	32	31
2017	EX-01	35	22	43	0	0	0	0	57	14
2014	EX	19	22	35	13	8	3	22	42	37
2014	EX-01	17	36	23	17	6	0	23	54	17
2014	EX-03	30	20	40	10	0	0	10	50	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	0	16	31	41	13	0	0	53	16	32
2020	EX-01	0	13	33	53	0	0	0	53	13	15
2019	EX	0	20	37	31	9	0	3	41	21	35
2019	EX-01	0	35	18	29	18	0	0	47	35	17
2018	EX	19	22	38	22	0	0	0	22	41	32
2018	EX-01	31	19	38	13	0	0	0	13	50	16
2017	EX	10	29	36	19	6	0	0	26	38	31
2017	EX-01	7	42	43	0	7	0	0	7	50	14
2014	EX	3	11	35	41	8	3	0	50	14	37
2014	EX-01	0	17	35	42	6	0	0	48	17	17
2014	EX-03	10	10	30	40	10	0	0	50	20	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	13	19	31	28	9	0	38	31	32
2020	EX-01	13	33	33	20	0	0	20	47	15
2019	EX	3	17	43	31	3	3	35	21	35
2019	EX-01	0	29	41	24	6	0	29	29	17
2018	EX	16	34	31	19	0	0	19	50	32
2018	EX-01	19	56	25	0	0	0	0	75	16
2017	EX	7	13	60	17	3	0	20	20	30
2017	EX-01	7	29	50	14	0	0	14	36	14
2014	EX	11	30	40	16	3	0	19	41	37
2014	EX-01	12	24	46	12	6	0	17	36	17
2014	EX-03	20	50	10	20	0	0	20	70	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	28	34	25	13	0	13	63	32
2020	EX-01	13	40	40	7	0	7	53	15
2019	EX	26	37	31	3	3	6	63	35
2019	EX-01	18	47	35	0	0	0	65	17

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	27	9	3	0	3	88	3	33
2020	EX-01	38	38	13	6	0	6	80	7	16
2019	EX	51	26	9	6	3	6	82	9	35
2019	EX-01	35	35	12	0	6	12	80	7	17
2018	EX	38	41	6	9	3	3	81	13	32
2018	EX-01	38	44	6	6	6	0	81	13	16
2017	EX	42	39	10	3	6	0	81	10	31
2017	EX-01	28	36	22	7	7	0	64	14	14
2014	EX	38	48	8	3	3	0	87	5	37
2014	EX-01	30	41	17	6	6	0	71	12	17
2014	EX-03	50	50	0	0	0	0	100	0	10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	18	0	3	0	97	3	33
2020	EX-01	63	38	0	0	0	100	0	16
2019	EX	77	20	0	3	0	97	3	35
2019	EX-01	59	35	0	6	0	94	6	17
2018	EX	63	31	3	0	3	94	3	32
2018	EX-01	56	44	0	0	0	100	0	16
2017	EX	64	29	6	0	0	94	0	31
2017	EX-01	64	29	7	0	0	93	0	14
2014	EX	70	24	5	0	0	95	0	37
2014	EX-01	48	46	6	0	0	94	0	17
2014	EX-03	100	0	0	0	0	100	0	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	18	3	0	97	0	33
2020	EX-01	69	31	0	0	100	0	16
2019	EX	63	37	0	0	100	0	35
2019	EX-01	47	53	0	0	100	0	17
2018	EX	50	47	0	3	97	3	32
2018	EX-01	31	69	0	0	100	0	16
2017	EX	42	52	3	3	94	3	31
2017	EX-01	14	79	0	6	94	6	14
2014	EX	62	38	0	0	100	0	37
2014	EX-01	52	48	0	0	100	0	17
2014	EX-03	70	30	0	0	100	0	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	74	23	3	0	97	3	31
2020	EX-01	53	47	0	0	100	0	15
2019	EX	51	49	0	0	100	0	35
2019	EX-01	41	59	0	0	100	0	17
2018	EX	50	44	3	3	94	6	32
2018	EX-01	44	56	0	0	100	0	16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	81	16	0	0	3	0	0	97	3	32
2020	EX-01	75	25	0	0	0	0	0	100	0	16

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	EX	79	21	0	100	33
2020	EX-01	75	25	0	100	16
2019	EX	69	29	3	97	35
2019	EX-01	59	35	6	94	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	45	3	9	0	88	9	33
2020	EX-01	38	44	6	13	0	81	13	16
2019	EX	46	31	11	11	0	77	11	35
2019	EX-01	35	35	18	12	0	71	12	17
2018	EX	41	34	6	19	0	75	19	32
2018	EX-01	25	44	13	19	0	69	19	16
2017	EX	32	52	6	10	0	84	10	31
2017	EX-01	28	50	7	14	0	78	14	14
2014	EX	33	48	3	11	5	81	16	37
2014	EX-01	30	52	6	12	0	83	12	17
2014	EX-03	30	30	0	20	20	60	40	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	30	9	9	3	0	0	79	12	33
2020	EX-01	38	31	13	13	6	0	0	69	19	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	61	27	3	9	0	88	9	33
2020	EX-01	44	38	6	13	0	81	13	16
2019	EX	60	31	9	0	0	91	0	35
2019	EX-01	53	35	12	0	0	88	0	17
2018	EX	59	25	9	3	3	84	6	32
2018	EX-01	44	31	19	6	0	75	6	16
2017	EX	51	39	6	0	3	90	3	31
2017	EX-01	42	43	7	0	7	86	7	14
2014	EX	38	46	8	3	5	84	8	37
2014	EX-01	30	52	6	6	6	83	12	17
2014	EX-03	30	50	10	0	10	80	10	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	24	76	33
2020	EX-01	31	69	16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	21	0	3	0	3	3	97	3	33
2020	EX-01	56	38	0	6	0	0	0	94	6	16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	13	9	6	0	84	6	32
2020	EX-01	63	13	13	13	0	75	13	16
2019	EX	57	31	9	3	0	89	3	35
2019	EX-01	47	41	12	0	0	88	0	17
2018	EX	50	34	6	6	3	84	9	32
2018	EX-01	38	38	13	6	6	75	13	16
2017	EX	51	29	13	3	3	81	6	31
2017	EX-01	35	29	22	7	7	64	14	14
2014	EX	54	32	3	8	3	87	11	37
2014	EX-01	42	35	6	17	0	77	17	17
2014	EX-03	60	30	0	0	10	90	10	10

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	61	30	3	6	0	0	91	6	33
2020	EX-01	38	50	0	13	0	0	88	13	16
2019	EX	50	29	12	6	0	3	82	6	34
2019	EX-01	25	44	19	13	0	0	69	13	16
2018	EX	53	34	9	3	0	0	88	3	32
2018	EX-01	38	44	19	0	0	0	81	0	16
2017	EX	42	39	10	10	0	0	81	10	31
2017	EX-01	28	43	14	14	0	0	71	14	14
2014	EX	46	38	5	5	3	3	86	8	37
2014	EX-01	24	46	12	12	0	6	75	12	17
2014	EX-03	70	30	0	0	0	0	100	0	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	44	47	6	3	0	0	91	3	32
2020	EX-01	13	75	6	6	0	0	88	6	16
2019	EX	38	53	6	3	0	0	91	3	34
2019	EX-01	19	75	6	0	0	0	94	0	16
2018	EX	53	23	17	7	0	0	77	7	30
2018	EX-01	38	38	19	6	0	0	75	6	16
2017	EX	38	45	10	0	6	0	84	6	31
2017	EX-01	35	36	14	0	14	0	71	14	14
2014	EX	35	46	5	3	8	3	83	11	37
2014	EX-01	12	59	12	6	6	6	75	12	17
2014	EX-03	50	40	0	0	10	0	90	10	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	31	47	9	13	0	0	78	13	32
2020	EX-01	13	67	7	13	0	0	80	13	15
2019	EX	32	53	9	3	0	3	88	3	34
2019	EX-01	6	75	13	6	0	0	81	6	16
2018	EX	28	50	13	6	3	0	78	9	32
2018	EX-01	19	50	19	6	6	0	69	13	16
2017	EX	29	51	10	6	3	0	81	10	31
2017	EX-01	22	57	7	7	7	0	78	14	14
2014	EX	5	57	19	11	8	0	62	19	37
2014	EX-01	0	48	29	17	6	0	48	23	17
2014	EX-03	10	60	10	10	10	0	70	20	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	39	36	15	9	0	0	76	9	33
2020	EX-01	19	50	19	13	0	0	69	13	16
2019	EX	26	50	12	9	0	3	79	9	34
2019	EX-01	0	69	19	13	0	0	69	13	16
2018	EX	25	50	9	16	0	0	75	16	32
2018	EX-01	19	44	19	19	0	0	63	19	16
2017	EX	19	74	3	3	0	0	94	3	31
2017	EX-01	21	65	7	7	0	0	86	7	14
2014	EX	5	68	8	11	8	0	73	19	37
2014	EX-01	6	59	6	17	12	0	65	29	17
2014	EX-03	10	50	20	10	10	0	60	20	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Most positive or least negative answers (%)	Total responses
2020	EX	76	24	0	100	33
2020	EX-01	63	38	0	100	16
2019	EX	69	23	9	91	35
2019	EX-01	59	29	12	88	17

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	45	6	3	0	0	91	3	33
2020	EX-01	25	63	13	0	0	0	88	0	16
2019	EX	35	50	9	3	0	3	88	3	34
2019	EX-01	24	65	12	0	0	0	88	0	17
2018	EX	41	53	6	0	0	0	94	0	32
2018	EX-01	25	63	13	0	0	0	88	0	16
2017	EX	40	43	7	7	3	0	83	10	30
2017	EX-01	29	42	14	14	0	0	71	14	14
2014	EX	27	46	13	11	3	0	73	13	37
2014	EX-01	23	54	17	6	0	0	77	6	17
2014	EX-03	30	30	20	10	10	0	60	20	10

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	21	48	24	3	3	0	70	6	33
2020	EX-01	13	44	38	0	6	0	56	6	16
2019	EX	23	43	26	6	0	3	68	6	35
2019	EX-01	12	47	35	6	0	0	59	6	17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	85	15	0	0	0	0	100	0	33
2020	EX-01	75	25	0	0	0	0	100	0	16
2019	EX	71	23	0	6	0	0	94	6	35
2019	EX-01	65	35	0	0	0	0	100	0	17
2018	EX	44	41	6	3	3	3	87	6	32
2018	EX-01	38	50	13	0	0	0	88	0	16
2017	EX	67	20	13	0	0	0	87	0	30
2017	EX-01	57	14	29	0	0	0	71	0	14
2014	EX	65	22	3	8	3	0	87	11	37
2014	EX-01	59	17	6	12	6	0	77	17	17
2014	EX-03	70	20	0	10	0	0	90	10	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	24	6	0	94	0	33
2020	EX-01	69	31	0	0	100	0	16
2019	EX	49	40	11	0	89	0	35
2019	EX-01	41	53	6	0	94	0	17
2018	EX	55	29	13	3	84	3	31
2018	EX-01	44	38	19	0	81	0	16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	15	21	12	0	0	9	63	13	33
2020	EX-01	31	19	38	6	0	0	6	53	7	16
2019	EX	23	20	34	3	6	3	11	50	10	35
2019	EX-01	18	12	41	6	6	6	12	36	14	17
2018	EX	31	13	19	13	13	3	9	50	29	32
2018	EX-01	19	19	31	6	19	6	0	40	27	16
2017	EX	30	13	20	3	17	0	17	52	24	30
2017	EX-01	14	14	36	0	22	0	14	33	25	14
2014	EX	35	13	11	16	5	3	16	60	26	37
2014	EX-01	30	6	0	23	12	0	29	51	49	17
2014	EX-03	60	20	20	0	0	0	0	80	0	10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	38	9	13	3	75	16	32
2020	EX-01	33	33	13	20	0	67	20	15
2019	EX	25	47	16	13	0	72	13	32
2019	EX-01	19	50	19	13	0	69	13	16
2018	EX	22	44	25	6	3	66	9	32
2018	EX-01	6	50	31	6	6	56	13	16
2017	EX	29	49	13	6	3	77	10	31
2017	EX-01	35	36	14	14	0	71	14	14
2014	EX	35	38	8	16	3	73	19	37
2014	EX-01	42	17	12	29	0	59	29	17
2014	EX-03	30	60	0	10	0	90	10	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	27	36	9	9	12	0	6	68	23	33
2020	EX-01	25	44	13	13	6	0	0	69	19	16
2019	EX	29	23	14	20	6	3	6	56	28	35
2019	EX-01	18	35	18	29	0	0	0	53	29	17
2018	EX	13	34	19	16	9	0	9	52	28	32
2018	EX-01	0	50	19	19	13	0	0	50	31	16
2017	EX	19	26	19	6	19	0	10	50	29	31
2017	EX-01	28	29	29	0	14	0	0	57	14	14
2014	EX	24	19	11	16	24	0	5	46	43	37
2014	EX-01	17	13	12	17	35	0	6	32	56	17
2014	EX-03	10	20	10	30	30	0	0	30	60	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	24	6	3	12	3	78	16	33
2020	EX-01	44	31	6	6	13	0	75	19	16
2019	EX	38	32	21	6	3	0	71	9	34
2019	EX-01	29	35	18	12	6	0	65	18	17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	66	19	9	3	3	87	3	32
2020	EX-01	56	25	13	6	0	81	6	16
2019	EX	71	23	6	0	0	94	0	35
2019	EX-01	53	41	6	0	0	94	0	17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	82	6	6	3	0	3	91	3	33
2020	EX-01	88	13	0	0	0	0	100	0	16
2019	EX	89	6	0	0	3	3	97	3	35
2019	EX-01	94	0	0	0	6	0	94	6	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	15	0	3	9	97	3	33
2020	EX-01	75	19	0	0	6	100	0	16
2019	EX	83	6	6	0	6	94	0	35
2019	EX-01	82	6	12	0	0	88	0	17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	45	0	3	97	3	33
2020	EX-01	25	75	0	0	100	0	16
2019	EX	45	42	9	3	88	3	33
2019	EX-01	25	56	19	0	81	0	16
2018	EX	41	44	13	3	84	3	32
2018	EX-01	31	44	19	6	75	6	16
2017	EX	51	42	3	3	94	3	31
2017	EX-01	50	43	0	7	93	7	14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	36	3	0	3	94	3	33
2020	EX-01	31	63	6	0	0	94	0	16
2019	EX	50	47	3	0	0	97	0	34
2019	EX-01	29	65	6	0	0	94	0	17
2018	EX	66	31	0	3	0	97	3	32
2018	EX-01	63	38	0	0	0	100	0	16
2017	EX	55	42	3	0	0	97	0	31
2017	EX-01	50	50	0	0	0	100	0	14
2014	EX	70	27	3	0	0	97	0	37
2014	EX-01	59	35	6	0	0	94	0	17
2014	EX-03	80	20	0	0	0	100	0	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	EX	70	27	3	0	97	33
2020	EX-01	50	50	0	0	100	16
2019	EX	57	37	3	3	97	35
2019	EX-01	47	47	6	0	94	17
2018	EX	72	25	3	0	97	32
2018	EX-01	63	31	6	0	94	16
2017	EX	55	36	10	0	90	31
2017	EX-01	50	36	14	0	86	14
2014	EX	62	32	5	0	95	37
2014	EX-01	54	35	12	0	88	17
2014	EX-03	80	20	0	0	100	10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	30	6	0	0	0	0	94	0	33
2020	EX-01	63	31	6	0	0	0	0	94	0	16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	85	9	0	3	0	0	3	97	3	33
2020	EX-01	81	19	0	0	0	0	0	100	0	16

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	27	6	0	0	94	0	33
2020	EX-01	50	50	0	0	0	100	0	16
2019	EX	71	26	0	3	0	97	3	35
2019	EX-01	65	29	0	6	0	94	6	17
2018	EX	63	25	6	0	6	88	6	32
2018	EX-01	63	19	13	0	6	81	6	16
2017	EX	63	20	13	0	3	83	3	30
2017	EX-01	64	14	14	0	7	78	7	14
2014	EX	70	16	5	5	3	87	8	37
2014	EX-01	54	35	6	6	0	88	6	17
2014	EX-03	80	0	10	0	10	80	10	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	55	30	12	3	0	0	85	3	33
2020	EX-01	44	38	19	0	0	0	81	0	16
2019	EX	63	31	0	0	3	3	97	3	35
2019	EX-01	65	29	0	0	6	0	94	6	17
2018	EX	50	34	3	6	6	0	84	13	32
2018	EX-01	44	31	6	13	6	0	75	19	16
2017	EX	49	29	6	13	3	0	77	16	31
2017	EX-01	36	42	0	14	7	0	78	22	14
2014	EX	43	33	13	3	8	0	76	11	37
2014	EX-01	23	42	23	6	6	0	65	12	17
2014	EX-03	60	30	0	0	10	0	90	10	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	53	34	9	3	0	0	88	3	32
2020	EX-01	40	47	13	0	0	0	87	0	15
2019	EX	57	31	6	3	0	3	91	3	35
2019	EX-01	53	35	6	6	0	0	88	6	17
2018	EX	47	41	0	9	3	0	88	13	32
2018	EX-01	44	38	0	13	6	0	81	19	16
2017	EX	55	22	16	3	3	0	77	6	31
2017	EX-01	43	35	7	7	7	0	78	14	14
2014	EX	50	25	11	8	6	0	75	14	36
2014	EX-01	29	36	23	12	0	0	65	12	17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	41	38	13	6	3	0	78	9	32
2020	EX-01	31	44	19	6	0	0	75	6	16
2019	EX	46	31	11	0	9	3	79	9	35
2019	EX-01	47	35	12	0	6	0	82	6	17
2018	EX	50	9	22	13	6	0	59	19	32
2018	EX-01	44	6	25	13	13	0	50	25	16
2017	EX	42	13	19	9	13	3	57	23	31
2017	EX-01	43	7	14	14	14	7	54	30	14
2014	EX	38	19	11	24	8	0	57	32	37
2014	EX-01	19	17	17	35	12	0	36	46	17
2014	EX-03	40	30	0	20	10	0	70	30	10

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EX	58	21	21	33
2020	EX-01	56	19	25	16
2019	EX	49	31	20	35
2019	EX-01	53	24	24	17
2018	EX	53	28	19	32
2018	EX-01	50	25	25	16
2017	EX	51	16	32	31
2017	EX-01	50	0	50	14
2014	EX	62	16	22	37
2014	EX-01	77	6	17	17
2014	EX-03	70	10	20	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EX	11	32	53	0	0	5	19
2019	EX	12	24	65	0	0	0	17
2018	EX	24	6	71	0	0	0	17
2017	EX	24	6	63	6	0	0	16
2014	EX	17	13	61	9	9999	0	23
2014	EX-01	8	15	77	0	9999	0	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	14	86	35

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	21	9	3	0	9	12	85	4	33
2020	EX-01	38	25	19	0	0	6	13	77	0	16
2019	EX	31	31	14	3	3	9	9	76	7	35
2019	EX-01	6	35	24	6	6	12	12	54	15	17
2018	EX	31	38	16	3	6	6	0	73	10	32
2018	EX-01	31	25	25	6	6	6	0	60	13	16
2017	EX	26	45	3	6	3	16	0	85	12	31
2017	EX-01	21	36	7	7	7	22	0	72	18	14
2014	EX	27	30	13	13	3	8	6	66	19	37
2014	EX-01	23	29	6	17	6	6	13	64	29	17
2014	EX-03	30	40	10	20	0	0	0	70	20	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	61	27	6	3	0	3	91	3	33
2020	EX-01	50	38	6	6	0	0	88	6	16
2019	EX	51	43	3	0	0	3	97	0	35
2019	EX-01	35	59	6	0	0	0	94	0	17
2018	EX	44	38	13	3	3	0	81	6	32
2018	EX-01	38	38	19	0	6	0	75	6	16
2017	EX	42	39	13	3	0	3	83	3	31
2017	EX-01	35	43	7	7	0	7	84	8	14
2014	EX	41	32	16	5	0	5	77	6	37
2014	EX-01	36	29	17	6	0	12	74	7	17
2014	EX-03	50	20	20	10	0	0	70	10	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	18	6	3	3	15	6	85	8	33
2020	EX-01	38	31	6	0	0	13	13	92	0	16
2019	EX	31	29	11	0	0	23	6	84	0	35
2019	EX-01	18	29	12	0	0	35	6	80	0	17
2018	EX	41	19	22	0	0	19	0	73	0	32
2018	EX-01	25	13	31	0	0	31	0	55	0	16
2017	EX	13	32	3	6	0	32	13	82	12	31
2017	EX-01	7	29	7	7	0	42	7	71	14	14
2014	EX	30	24	16	0	0	19	11	77	0	37
2014	EX-01	23	17	6	0	0	30	23	88	0	17
2014	EX-03	40	30	20	0	0	10	0	78	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	EX	70	18	6	6	0	94	33
2020	EX-01	69	25	0	6	0	100	16
2019	EX	46	43	6	3	3	94	35
2019	EX-01	35	53	12	0	0	88	17
2018	EX	47	34	16	3	0	84	32
2018	EX-01	38	31	25	6	0	73	16
2017	EX	33	44	13	10	0	85	30
2017	EX-01	14	50	14	21	0	82	14
2014	EX	41	30	19	8	3	79	37
2014	EX-01	30	29	17	17	6	77	17
2014	EX-03	50	30	20	0	0	80	10

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	33	27	24	9	0	0	6	65	10	33
2020	EX-01	31	31	31	6	0	0	0	63	6	16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	30	15	9	3	0	73	12	33
2020	EX-01	25	50	6	13	6	0	75	19	16
2019	EX	29	31	20	9	11	0	60	20	35
2019	EX-01	18	29	29	12	12	0	47	24	17
2018	EX	22	38	16	9	16	0	59	25	32
2018	EX-01	25	25	13	13	25	0	50	38	16
2017	EX	13	32	13	23	13	6	48	38	31
2017	EX-01	14	29	7	22	21	7	47	46	14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	0	18	18	42	21	18	64	33
2020	EX-01	0	19	6	56	19	19	75	16
2019	EX	6	23	17	31	23	29	54	35
2019	EX-01	6	12	18	41	24	18	65	17
2018	EX	6	26	23	19	26	32	45	31
2018	EX-01	0	13	25	19	44	13	63	16
2017	EX	10	19	32	19	19	29	38	31
2017	EX-01	0	14	7	42	36	14	78	14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	18	27	33	15	24	48	33
2020	EX-01	0	25	25	31	19	25	50	16
2019	EX	15	29	29	18	9	44	26	34
2019	EX-01	12	24	29	18	18	35	35	17
2018	EX	9	34	25	16	16	44	31	32
2018	EX-01	0	25	38	13	25	25	38	16
2017	EX	6	32	38	16	6	39	23	31
2017	EX-01	0	29	35	22	14	29	36	14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	27	27	27	12	33	39	33
2020	EX-01	0	38	13	38	13	38	50	16
2019	EX	9	34	31	20	6	43	26	35
2019	EX-01	0	29	29	35	6	29	41	17
2018	EX	0	41	25	13	22	41	34	32
2018	EX-01	0	31	25	19	25	31	44	16
2017	EX	3	45	29	13	9	49	22	31
2017	EX-01	0	36	29	22	14	36	35	14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	16	31	16	31	0	22	47	32
2020	EX-01	0	20	27	20	33	0	20	53	15
2019	EX	17	14	20	29	20	0	31	49	35
2019	EX-01	12	6	29	29	24	0	18	53	17
2018	EX	22	31	9	19	19	0	53	38	32
2018	EX-01	25	13	0	31	31	0	38	63	16
2017	EX	19	19	29	6	23	3	40	30	31
2017	EX-01	7	21	14	14	43	0	28	58	14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	15	15	30	21	18	30	39	33
2020	EX-01	0	25	25	31	19	25	50	16
2019	EX	23	9	29	26	14	31	40	35
2019	EX-01	12	6	47	24	12	18	35	17
2018	EX	13	44	13	9	22	56	31	32
2018	EX-01	13	31	13	0	44	44	44	16
2017	EX	16	19	29	26	10	35	36	31
2017	EX-01	0	21	22	43	14	21	58	14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	18	18	27	24	9	0	3	38	34	33
2020	EX-01	13	13	25	31	13	0	6	27	47	16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	33	15	9	0	0	76	9	33
2020	EX-01	25	56	13	6	0	0	81	6	16
2019	EX	43	37	14	6	0	0	80	6	35
2019	EX-01	24	47	29	0	0	0	71	0	17
2018	EX	22	41	19	9	6	3	65	16	32
2018	EX-01	13	56	19	6	6	0	69	13	16
2017	EX	32	39	19	3	6	0	71	10	31
2017	EX-01	28	43	14	0	14	0	71	14	14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	18	42	18	12	9	61	21	33
2020	EX-01	6	50	25	6	13	56	19	16
2019	EX	14	57	14	9	6	71	14	35
2019	EX-01	0	65	12	12	12	65	24	17
2018	EX	13	59	9	13	6	72	19	32
2018	EX-01	0	56	13	19	13	56	31	16
2017	EX	6	42	36	10	6	48	16	31
2017	EX-01	0	42	36	7	14	42	22	14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	41	38	16	3	3	78	6	32
2020	EX-01	19	44	31	6	0	63	6	16
2019	EX	43	40	14	3	0	83	3	35
2019	EX-01	29	47	24	0	0	76	0	17
2018	EX	34	44	19	3	0	78	3	32
2018	EX-01	25	56	19	0	0	81	0	16
2017	EX	22	65	10	0	3	87	3	31
2017	EX-01	21	65	7	0	7	86	7	14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	35	32	19	6	6	68	13	31
2020	EX-01	13	33	27	13	13	47	27	15
2019	EX	46	20	26	9	0	66	9	35
2019	EX-01	35	12	35	18	0	47	18	17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	19	38	34	9	0	0	0	56	9	32
2020	EX-01	13	27	47	13	0	0	0	40	13	15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	25	25	22	22	6	50	28	32
2020	EX-01	20	33	13	27	7	53	33	15
2019	EX	20	17	46	6	11	37	17	35
2019	EX-01	12	24	41	6	18	35	24	17
2018	EX	19	28	31	13	9	47	22	32
2018	EX-01	13	19	31	19	19	31	38	16
2017	EX	16	39	22	6	16	55	23	31
2017	EX-01	7	29	35	7	22	36	29	14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	56	34	9	0	0	91	0	32
2020	EX-01	47	40	13	0	0	87	0	15
2019	EX	69	20	3	6	3	89	9	35
2019	EX-01	71	18	6	0	6	88	6	17
2018	EX	72	25	0	3	0	97	3	32
2018	EX-01	63	31	0	6	0	94	6	16
2017	EX	68	16	10	6	0	84	6	31
2017	EX-01	79	0	7	14	0	79	14	14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	18	30	36	12	3	0	0	48	15	33
2020	EX-01	19	19	50	6	6	0	0	38	13	16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	63	16	6	3	3	9	89	4	32
2020	EX-01	60	20	7	0	7	7	92	0	15
2019	EX	86	9	0	0	0	6	100	0	35
2019	EX-01	82	18	0	0	0	0	100	0	17
2018	EX	77	19	0	0	0	3	100	0	31
2018	EX-01	69	25	0	0	0	6	100	0	16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	85	3	3	3	0	6	94	3	33
2020	EX-01	81	6	6	0	0	6	93	0	16
2019	EX	69	26	0	6	0	0	94	6	35
2019	EX-01	59	35	0	6	0	0	94	6	17
2018	EX	78	16	0	0	6	0	94	6	32
2018	EX-01	75	19	0	0	6	0	94	6	16
2017	EX	64	16	16	0	3	0	81	3	31
2017	EX-01	57	14	22	0	7	0	71	7	14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	66	22	6	3	3	90	3	32
2020	EX-01	53	33	7	0	7	93	0	15
2019	EX	51	40	6	3	0	91	3	35
2019	EX-01	47	47	0	6	0	94	6	17
2018	EX	47	38	13	3	0	84	3	32
2018	EX-01	44	44	13	0	0	88	0	16
2017	EX	38	39	16	6	0	77	6	31
2017	EX-01	28	43	22	7	0	71	7	14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	9	9	3	3	3	84	6	32
2020	EX-01	60	13	13	7	0	7	79	7	15
2019	EX	60	29	9	3	0	0	89	3	35
2019	EX-01	53	29	12	6	0	0	82	6	17
2018	EX	59	22	9	3	6	0	81	9	32
2018	EX-01	50	25	19	0	6	0	75	6	16
2017	EX	58	36	3	0	3	0	94	3	31
2017	EX-01	42	43	7	0	7	0	86	7	14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	55	12	24	6	3	67	9	33
2020	EX-01	63	6	19	13	0	69	13	16
2019	EX	49	31	17	3	0	80	3	35
2019	EX-01	53	24	24	0	0	76	0	17
2018	EX	34	38	16	9	3	72	13	32
2018	EX-01	25	31	19	19	6	56	25	16
2017	EX	32	23	35	6	3	55	10	31
2017	EX-01	36	14	35	14	0	50	14	14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	69	22	3	0	6	97	0	32
2020	EX-01	63	25	6	0	6	93	0	16
2019	EX	77	17	3	0	3	97	0	35
2019	EX-01	76	18	0	0	6	100	0	17
2018	EX	72	25	0	3	0	97	3	32
2018	EX-01	75	25	0	0	0	100	0	16
2017	EX	77	13	3	0	6	97	0	31
2017	EX-01	86	7	0	0	7	100	0	14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	12	3	3	3	94	3	33
2020	EX-01	81	13	0	0	6	100	0	16
2019	EX	100	0	0	0	0	100	0	35
2019	EX-01	100	0	0	0	0	100	0	17
2018	EX	88	9	0	3	0	97	3	32
2018	EX-01	88	13	0	0	0	100	0	16
2017	EX	74	16	6	3	0	90	3	31
2017	EX-01	78	7	7	7	0	86	7	14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	33	9	3	6	3	81	9	33
2020	EX-01	31	38	6	6	13	6	73	20	16
2019	EX	51	31	11	3	3	0	83	6	35
2019	EX-01	53	35	6	0	6	0	88	6	17
2018	EX	50	31	13	6	0	0	81	6	32
2018	EX-01	50	25	19	6	0	0	75	6	16
2017	EX	45	29	16	6	3	0	74	10	31
2017	EX-01	58	22	6	7	7	0	79	14	14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	21	61	9	9	0	0	0	82	9	33
2020	EX-01	6	75	13	6	0	0	0	81	6	16

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	9	9	39	33	9	18	42	33
2020	EX-01	0	0	44	44	13	0	56	16
2019	EX	9	20	40	29	3	29	31	35
2019	EX-01	6	18	29	41	6	24	47	17
2018	EX	3	31	28	28	9	34	38	32
2018	EX-01	6	13	25	38	19	19	56	16
2017	EX	3	26	40	23	7	30	30	30
2017	EX-01	7	14	29	36	14	21	50	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	21	36	33	9	0	9	58	33
2020	EX-01	25	38	38	0	0	0	63	16
2019	EX	9	43	29	14	6	20	51	35
2019	EX-01	12	47	18	18	6	24	59	17
2018	EX	13	28	25	25	9	34	41	32
2018	EX-01	13	38	25	13	13	25	50	16
2017	EX	13	26	39	19	3	22	39	31
2017	EX-01	22	36	29	14	0	14	58	14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	24	6	3	0	0	91	3	33
2020	EX-01	56	31	6	6	0	0	88	6	16
2019	EX	51	40	6	0	0	3	94	0	35
2019	EX-01	47	47	6	0	0	0	94	0	17
2018	EX	44	44	6	6	0	0	88	6	32
2018	EX-01	44	44	6	6	0	0	88	6	16
2017	EX	19	64	13	0	3	0	84	3	31
2017	EX-01	14	64	22	0	0	0	78	0	14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	36	3	12	3	0	0	82	15	33
2020	EX-01	44	25	6	19	6	0	0	69	25	16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	18	6	18	0	0	0	76	18	33
2020	EX-01	56	25	6	13	0	0	0	81	13	16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	61	24	6	9	0	0	0	85	9	33
2020	EX-01	56	31	0	13	0	0	0	88	13	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	39	12	3	3	0	82	6	33
2020	EX-01	31	44	19	0	6	0	75	6	16
2019	EX	51	46	0	0	0	3	100	0	35
2019	EX-01	35	65	0	0	0	0	100	0	17
2018	EX	44	41	6	6	3	0	84	9	32
2018	EX-01	31	50	6	13	0	0	81	13	16
2017	EX	27	54	13	3	3	0	80	6	30
2017	EX-01	14	50	22	6	7	0	65	14	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	36	9	12	0	0	0	79	12	33
2020	EX-01	38	31	19	13	0	0	0	69	13	16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	18	15	15	3	0	0	67	18	33
2020	EX-01	38	19	25	13	6	0	0	56	19	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	27	15	0	0	0	0	85	0	33
2020	EX-01	44	38	19	0	0	0	0	81	0	16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	24	9	0	0	0	3	91	0	33
2020	EX-01	44	38	13	0	0	0	6	87	0	16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	91	9	0	0	0	0	0	100	0	33
2020	EX-01	88	13	0	0	0	0	0	100	0	16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	82	18	0	0	0	0	0	100	0	33
2020	EX-01	75	25	0	0	0	0	0	100	0	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	15	3	6	3	0	0	88	9	33
2020	EX-01	63	25	0	6	6	0	0	88	13	16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	18	12	0	0	0	0	88	0	33
2020	EX-01	63	19	19	0	0	0	0	81	0	16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	27	52	15	6	0	0	79	6	33
2020	EX-01	19	56	19	6	0	0	75	6	16
2019	EX	17	66	9	3	3	3	88	3	35
2019	EX-01	0	88	6	0	0	6	94	0	17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	100	0	33
2020	EX-01	100	0	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	15	36	18	24	6	0	0	52	30	33
2020	EX-01	6	50	19	19	6	0	0	56	25	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	9	91	33
2020	EX-01	13	88	16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	18	82	33
2020	EX-01	19	81	16
2019	EX	11	89	35
2019	EX-01	12	88	17
2017	EX	19	81	31
2014	EX	17	83	37

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	15	9	3	0	0	6	87	3	33
2020	EX-01	56	25	6	0	0	0	13	93	0	16

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	39	18	0	48	52	33
2020	EX-01	44	50	6	0	53	47	16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	57	43	14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	7	36	21	14	14	0	7	46	31	14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	7	36	0	21	21	7	7	50	50	14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	12	18	6	3	3	72	9	33
2020	EX-01	38	25	25	13	0	0	63	13	16
2019	EX	39	30	6	12	12	0	70	24	33
2019	EX-01	31	25	13	13	19	0	56	31	16
2018	EX	44	25	3	16	13	0	69	28	32
2018	EX-01	31	25	0	25	19	0	56	44	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities