2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	8	44	10	33	5	0	0	51	38	39
2020	PS-03	11	41	11	30	7	0	0	52	37	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	62	28	3	8	0	90	8	39
2020	PS-03	59	30	4	7	0	89	7	27
2017	PS	71	17	2	7	2	88	10	41
2017	PS-03	79	11	4	4	4	89	7	28
2014	PS	65	23	6	6	0	87	6	31
2014	PS-03	63	21	8	8	0	83	8	24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	21	49	10	18	3	0	69	21	39
2020	PS-03	26	41	15	19	0	0	67	19	27
2019	PS	23	34	9	20	14	0	57	34	44
2019	PS-03	21	32	11	25	11	0	54	36	28
2017	PS	34	43	5	12	5	2	78	17	42
2017	PS-03	38	41	7	10	3	0	79	14	29
2014	PS	23	23	13	23	19	0	45	42	31
2014	PS-03	25	17	13	29	17	0	42	46	24

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	51	15	8	0	0	77	8	39
2020	PS-03	22	48	19	11	0	0	70	11	27
2019	PS	26	50	10	12	2	0	76	14	42
2019	PS-03	25	43	14	14	4	0	68	18	28
2018	PS	22	63	7	2	2	2	88	5	41
2018	PS-03	14	64	11	4	4	4	81	7	28
2017	PS	28	41	12	17	2	0	69	19	42
2017	PS-03	31	35	10	21	3	0	66	24	29
2014	PS	29	32	13	16	10	0	61	26	31
2014	PS-03	33	33	17	13	4	0	67	17	24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	35	49	11	3	3	84	5	37
2020	PS-03	37	44	15	4	0	81	4	27
2019	PS	43	39	9	5	5	82	9	44
2019	PS-03	39	50	4	0	7	89	7	28
2017	PS	57	41	0	2	0	98	2	42
2017	PS-03	58	42	0	0	0	100	0	29
2014	PS	48	35	6	10	0	84	10	31
2014	PS-03	50	38	4	8	0	88	8	24

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	49	31	8	8	5	79	13	39
2020	PS-03	48	30	11	7	4	78	11	27
2019	PS	52	34	7	2	5	86	7	44
2019	PS-03	46	32	11	4	7	79	11	28
2018	PS	66	20	10	2	2	85	5	41
2018	PS-03	64	18	11	4	4	82	7	28
2017	PS	55	38	5	2	0	93	2	42
2017	PS-03	52	41	3	3	0	93	3	29
2014	PS	35	29	13	19	3	65	23	31
2014	PS-03	33	29	13	25	0	63	25	24

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	44	15	5	10	69	15	39
2020	PS-03	30	37	15	7	11	67	19	27
2019	PS	34	43	9	7	7	77	14	44
2019	PS-03	25	50	7	7	11	75	18	28
2018	PS	39	39	15	2	5	78	7	41
2018	PS-03	32	43	14	4	7	75	11	28
2017	PS	29	41	15	10	5	70	15	41
2017	PS-03	28	46	11	8	7	74	15	28
2014	PS	26	58	6	6	3	84	10	31
2014	PS-03	29	54	8	8	0	83	8	24

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	31	23	8	8	62	15	39
2020	PS-03	30	30	22	11	7	59	19	27
2019	PS	20	43	16	14	7	64	20	44
2019	PS-03	11	50	11	21	7	61	29	28
2018	PS	34	37	12	12	5	71	17	41
2018	PS-03	25	39	14	14	7	64	21	28
2017	PS	33	26	15	19	7	59	26	42
2017	PS-03	34	21	18	21	7	55	27	29
2014	PS	13	39	16	32	0	52	32	31
2014	PS-03	13	33	21	33	0	46	33	24

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	44	8	13	5	74	18	39
2020	PS-03	37	33	11	11	7	70	19	27
2019	PS	27	41	18	7	7	68	14	44
2019	PS-03	25	46	18	7	4	71	11	28
2018	PS	28	54	8	5	5	82	10	39
2018	PS-03	23	54	12	8	4	77	12	26
2017	PS	33	45	15	2	5	78	7	42
2017	PS-03	27	45	21	3	3	72	7	29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	51	36	8	5	0	87	5	39
2020	PS-03	41	41	11	7	0	81	7	27
2019	PS	40	42	9	7	2	81	9	43
2019	PS-03	33	41	11	11	4	74	15	27
2018	PS	44	46	7	0	2	90	2	41
2018	PS-03	43	46	7	0	4	89	4	28
2017	PS	46	44	10	0	0	90	0	41
2017	PS-03	48	38	14	0	0	86	0	29
2014	PS	39	45	13	3	0	84	3	31
2014	PS-03	42	42	13	4	0	83	4	24

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	38	8	18	5	0	69	23	39
2020	PS-03	30	33	11	22	4	0	63	26	27
2019	PS	27	39	18	14	2	0	66	16	44
2019	PS-03	18	46	14	18	4	0	64	21	28
2018	PS	37	34	20	2	5	2	73	8	41
2018	PS-03	25	43	21	4	7	0	68	11	28
2017	PS	32	34	19	10	5	0	66	15	41
2017	PS-03	31	32	21	10	7	0	62	17	29

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	46	13	0	3	85	3	39
2020	PS-03	41	48	7	0	4	89	4	27
2019	PS	36	43	9	11	0	80	11	44
2019	PS-03	29	54	7	11	0	82	11	28
2018	PS	45	40	8	5	3	85	8	40
2018	PS-03	39	43	7	7	4	82	11	28
2017	PS	40	45	7	5	2	85	8	42
2017	PS-03	45	41	7	4	3	86	8	29
2014	PS	45	39	13	3	0	84	3	31
2014	PS-03	50	38	8	4	0	88	4	24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	38	13	21	0	67	21	39
2020	PS-03	22	37	19	22	0	59	22	27
2019	PS	32	50	14	2	2	82	5	44
2019	PS-03	18	57	18	4	4	75	7	28
2018	PS	22	51	17	2	7	73	10	41
2018	PS-03	18	50	21	4	7	68	11	28
2017	PS	36	46	17	0	2	81	2	42
2017	PS-03	31	45	21	0	3	76	3	29
2014	PS	13	55	26	3	3	68	6	31
2014	PS-03	13	58	25	4	0	71	4	24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	33	38	8	15	5	72	21	39
2020	PS-03	33	33	11	15	7	67	22	27
2019	PS	32	55	11	2	0	86	2	44
2019	PS-03	21	61	18	0	0	82	0	28
2018	PS	24	44	15	10	7	68	17	41
2018	PS-03	14	54	14	11	7	68	18	28
2017	PS	33	38	19	8	2	71	10	42
2017	PS-03	34	27	24	11	3	62	14	29
2014	PS	23	48	13	6	10	71	16	31
2014	PS-03	25	50	13	8	4	75	13	24

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	29	39	11	18	3	0	68	21	38
2020	PS-03	27	38	8	23	4	0	65	27	26
2019	PS	20	57	11	9	2	0	77	11	44
2019	PS-03	11	64	11	14	0	0	75	14	28
2018	PS	39	32	10	15	2	2	73	18	41
2018	PS-03	36	29	11	18	4	4	67	22	28
2017	PS	24	53	17	5	2	0	76	7	42
2017	PS-03	24	52	17	3	3	0	76	7	29
2014	PS	26	35	23	13	3	0	61	16	31
2014	PS-03	29	33	25	8	4	0	63	13	24

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	33	44	13	8	3	77	10	39
2020	PS-03	37	41	11	7	4	78	11	27
2019	PS	27	48	14	7	5	75	11	44
2019	PS-03	18	54	21	0	7	71	7	28
2018	PS	32	54	7	5	2	85	7	41
2018	PS-03	21	64	4	7	4	86	11	28
2017	PS	38	38	15	7	2	76	9	42
2017	PS-03	41	38	14	3	3	79	7	29
2014	PS	26	48	13	13	0	74	13	31
2014	PS-03	29	50	4	17	0	79	17	24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	44	33	8	8	8	0	77	15	39
2020	PS-03	44	41	7	4	4	0	85	7	27
2019	PS	47	30	14	7	2	0	77	9	43
2019	PS-03	63	19	11	7	0	0	81	7	27
2018	PS	51	17	20	5	5	2	70	10	41
2018	PS-03	50	21	21	4	4	0	71	7	28
2017	PS	45	28	17	0	7	2	75	7	42
2017	PS-03	55	27	11	0	3	3	85	4	29
2014	PS	32	35	13	16	3	0	68	19	31
2014	PS-03	33	33	17	17	0	0	67	17	24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	5	31	33	21	10	0	0	31	36	39
2020	PS-03	7	33	26	19	15	0	0	33	41	27
2019	PS	5	14	36	32	14	0	0	45	18	44
2019	PS-03	4	18	29	36	14	0	0	50	21	28
2018	PS	5	12	46	22	10	5	0	33	18	41
2018	PS-03	7	11	50	21	11	0	0	32	18	28
2017	PS	5	19	40	15	19	0	2	34	24	42
2017	PS-03	7	17	31	21	21	0	3	43	25	29
2014	PS	6	19	39	32	3	0	0	35	26	31
2014	PS-03	8	17	29	42	4	0	0	46	25	24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	5	18	36	18	21	3	0	39	24	39
2020	PS-03	7	26	30	19	15	4	0	35	35	27
2019	PS	2	18	18	36	25	0	0	61	20	44
2019	PS-03	4	21	14	29	32	0	0	61	25	28
2018	PS	5	15	20	41	17	2	0	60	20	41
2018	PS-03	4	18	21	39	14	4	0	56	22	28
2017	PS	5	17	29	21	19	0	9	44	24	42
2017	PS-03	3	21	28	24	17	0	7	44	26	29
2014	PS	23	10	13	42	10	0	3	53	33	31
2014	PS-03	25	8	13	42	8	0	4	52	35	24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	21	38	21	21	0	0	21	59	39
2020	PS-03	26	30	26	19	0	0	19	56	27
2019	PS	18	32	27	16	5	2	21	51	44
2019	PS-03	18	21	29	21	7	4	30	41	28
2018	PS	15	29	34	15	5	2	20	45	41
2018	PS-03	14	25	39	18	4	0	21	39	28
2017	PS	17	24	43	15	2	0	17	40	42
2017	PS-03	17	24	41	14	3	0	18	41	29
2014	PS	19	13	39	23	3	3	27	33	31
2014	PS-03	17	13	38	25	4	4	30	30	24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	5	15	36	26	15	3	0	42	21	39
2020	PS-03	4	15	37	30	11	4	0	42	19	27
2019	PS	2	7	43	27	20	0	0	48	9	44
2019	PS-03	0	7	43	29	21	0	0	50	7	28
2018	PS	0	5	37	44	15	0	0	59	5	41
2018	PS-03	0	4	39	46	11	0	0	57	4	28
2017	PS	0	15	32	37	17	0	0	54	15	41
2017	PS-03	0	11	25	40	25	0	0	65	11	28
2014	PS	3	13	43	30	7	0	3	38	17	30
2014	PS-03	0	17	35	39	9	0	0	48	17	23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	18	28	28	5	15	3	3	22	49	39
2020	PS-03	19	22	33	7	11	4	4	20	44	27
2019	PS	14	20	23	23	18	0	2	42	35	44
2019	PS-03	11	25	25	25	14	0	0	39	36	28
2018	PS	10	17	34	22	15	0	2	38	28	41
2018	PS-03	11	11	43	25	7	0	4	33	22	28
2017	PS	12	19	34	17	19	0	0	36	31	42
2017	PS-03	14	14	32	17	24	0	0	41	27	29
2014	PS	23	19	52	6	0	0	0	6	42	31
2014	PS-03	25	13	54	8	0	0	0	8	38	24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	18	31	18	18	0	0	36	33	39
2020	PS-03	15	19	33	22	11	0	0	33	33	27
2019	PS	5	23	21	28	21	0	2	50	29	43
2019	PS-03	4	25	18	29	25	0	0	54	29	28
2018	PS	0	17	29	24	27	2	0	53	18	41
2018	PS-03	0	21	29	29	18	4	0	48	22	28
2017	PS	5	19	29	33	9	0	5	45	25	42
2017	PS-03	3	21	28	34	10	0	3	46	25	29
2014	PS	13	19	32	26	6	0	3	33	33	31
2014	PS-03	8	25	33	25	4	0	4	30	35	24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	36	18	23	8	0	31	51	39
2020	PS-03	11	37	22	22	7	0	30	48	27
2019	PS	18	18	39	16	7	2	23	37	44
2019	PS-03	21	11	32	21	11	4	33	33	28
2018	PS	10	24	37	20	10	0	29	34	41
2018	PS-03	14	18	39	21	7	0	29	32	28
2017	PS	9	29	40	19	2	0	21	38	42
2017	PS-03	14	25	38	21	3	0	24	38	29
2014	PS	10	19	32	32	3	3	37	30	31
2014	PS-03	8	17	29	38	4	4	43	26	24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	33	28	10	0	10	62	39
2020	PS-03	33	30	30	7	0	7	63	27
2019	PS	39	30	23	7	2	9	68	44
2019	PS-03	32	32	21	11	4	14	64	28

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	31	15	8	3	10	8	69	13	39
2020	PS-03	30	22	15	7	4	15	7	67	14	27
2019	PS	25	25	14	14	5	9	9	61	22	44
2019	PS-03	18	25	18	11	7	14	7	55	23	28
2018	PS	18	35	23	15	3	0	8	57	19	40
2018	PS-03	19	33	26	15	4	0	4	54	19	27
2017	PS	19	34	21	7	9	5	5	58	18	42
2017	PS-03	17	28	24	10	10	7	3	50	23	29
2014	PS	16	26	26	13	10	3	6	46	25	31
2014	PS-03	13	25	29	17	4	4	8	43	24	24

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	62	26	3	5	5	0	87	10	39
2020	PS-03	59	22	4	7	7	0	81	15	27
2019	PS	41	45	5	5	5	0	86	9	44
2019	PS-03	36	46	4	7	7	0	82	14	28
2018	PS	49	29	10	7	2	2	80	10	41
2018	PS-03	46	29	14	11	0	0	75	11	28
2017	PS	43	34	9	9	2	2	78	12	42
2017	PS-03	45	35	7	7	3	3	82	11	29
2014	PS	42	35	13	10	0	0	77	10	31
2014	PS-03	38	42	17	4	0	0	79	4	24

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	59	31	3	8	0	0	90	8	39
2020	PS-03	56	33	4	7	0	0	89	7	27
2019	PS	43	41	2	11	2	0	84	14	44
2019	PS-03	36	46	4	11	4	0	82	14	28
2018	PS	41	37	10	7	2	2	80	10	41
2018	PS-03	43	43	11	4	0	0	86	4	28
2017	PS	43	40	9	7	0	0	83	7	42
2017	PS-03	49	38	14	0	0	0	86	0	29
2014	PS	29	48	16	3	3	0	77	6	31
2014	PS-03	33	42	21	0	4	0	75	4	24

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	55	34	3	8	0	0	89	8	38
2020	PS-03	52	33	4	11	0	0	85	11	27
2019	PS	39	45	11	5	0	0	84	5	44
2019	PS-03	32	50	14	4	0	0	82	4	28
2018	PS	49	39	7	0	2	2	90	3	41
2018	PS-03	50	39	11	0	0	0	89	0	28

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	54	28	13	5	0	0	0	82	5	39
2020	PS-03	52	26	15	7	0	0	0	78	7	27

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	62	26	5	5	3	0	87	8	39
2020	PS-03	56	26	7	7	4	0	81	11	27
2019	PS	57	30	5	5	2	2	88	7	44
2019	PS-03	50	36	4	4	4	4	89	7	28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	44	23	21	8	3	3	68	11	39
2020	PS-03	44	22	26	4	4	0	67	7	27
2019	PS	32	34	20	5	5	5	69	10	44
2019	PS-03	32	36	21	4	4	4	70	7	28
2018	PS	37	39	7	10	5	2	78	15	41
2018	PS-03	39	43	7	7	4	0	82	11	28
2017	PS	38	33	14	5	7	2	73	13	42
2017	PS-03	31	34	17	8	7	3	67	15	29
2014	PS	19	48	19	10	3	0	68	13	31
2014	PS-03	17	54	13	13	4	0	71	17	24

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	47	26	11	5	5	3	3	78	11	38
2020	PS-03	50	19	12	8	8	0	4	72	16	26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	46	46	3	5	0	0	92	5	39
2020	PS-03	44	44	4	7	0	0	89	7	27
2019	PS	45	43	9	0	0	2	91	0	44
2019	PS-03	46	39	11	0	0	4	89	0	28
2018	PS	51	32	10	2	2	2	85	5	41
2018	PS-03	50	36	11	4	0	0	86	4	28
2017	PS	47	41	5	5	2	0	88	7	42
2017	PS-03	45	45	3	3	3	0	90	7	29
2014	PS	35	48	13	3	0	0	84	3	31
2014	PS-03	38	50	13	0	0	0	88	0	24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	54	46	39
2020	PS-03	56	44	27

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	74	13	0	3	0	5	5	97	3	39
2020	PS-03	70	15	0	0	0	7	7	100	0	27

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	54	26	15	5	0	79	5	39
2020	PS-03	56	22	19	4	0	78	4	27
2019	PS	41	48	5	5	2	89	7	44
2019	PS-03	36	50	7	4	4	86	7	28
2018	PS	56	31	5	3	5	87	8	39
2018	PS-03	58	27	8	4	4	85	8	26
2017	PS	52	31	7	2	7	83	9	42
2017	PS-03	48	38	7	0	7	86	7	29
2014	PS	32	48	0	16	3	81	19	31
2014	PS-03	33	50	0	13	4	83	17	24

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	44	26	13	8	0	10	0	77	9	39
2020	PS-03	37	22	19	7	0	15	0	70	9	27
2019	PS	25	41	9	2	7	16	0	78	11	44
2019	PS-03	18	39	4	4	11	25	0	76	19	28
2018	PS	20	44	2	10	5	17	2	79	18	41
2018	PS-03	21	46	4	7	4	18	0	83	13	28
2017	PS	21	31	21	12	2	12	0	60	16	42
2017	PS-03	17	32	27	10	3	10	0	54	15	29
2014	PS	19	29	23	10	10	10	0	54	21	31
2014	PS-03	25	25	21	8	8	13	0	57	19	24

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	41	15	13	8	0	0	64	21	39
2020	PS-03	11	41	22	15	11	0	0	52	26	27
2019	PS	16	41	18	16	5	5	0	60	21	44
2019	PS-03	14	32	18	21	7	7	0	50	31	28
2018	PS	17	49	15	10	5	2	2	69	15	41
2018	PS-03	18	46	18	11	4	4	0	67	15	28
2017	PS	14	53	14	12	2	5	0	70	15	42
2017	PS-03	14	49	17	14	3	3	0	65	18	29
2014	PS	19	23	32	16	10	0	0	42	26	31
2014	PS-03	25	17	38	13	8	0	0	42	21	24

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	10	41	18	21	8	3	0	53	29	39
2020	PS-03	4	41	22	19	11	4	0	46	31	27
2019	PS	11	34	20	18	7	9	0	50	28	44
2019	PS-03	7	29	21	21	7	14	0	42	33	28
2018	PS	5	41	15	17	10	10	2	53	31	41
2018	PS-03	4	43	21	14	7	11	0	52	24	28
2017	PS	5	40	24	19	5	7	0	48	26	42
2017	PS-03	7	27	32	27	3	3	0	35	32	29
2014	PS	13	32	16	23	10	6	0	48	34	31
2014	PS-03	17	33	17	21	8	4	0	52	30	24

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	8	31	28	15	13	5	0	41	30	39
2020	PS-03	4	30	26	19	15	7	0	36	36	27
2019	PS	11	27	23	25	11	2	0	40	37	44
2019	PS-03	7	29	18	25	18	4	0	37	44	28
2018	PS	5	34	27	20	10	2	2	41	31	41
2018	PS-03	4	36	32	18	7	4	0	41	26	28
2017	PS	9	40	19	27	5	0	0	50	31	42
2017	PS-03	7	38	24	28	3	0	0	45	32	29
2014	PS	3	19	26	26	23	3	0	23	50	31
2014	PS-03	4	17	29	29	17	4	0	22	48	24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	51	31	13	3	3	84	3	39
2020	PS-03	44	41	7	4	4	88	4	27
2019	PS	42	35	19	5	0	77	5	43
2019	PS-03	41	30	22	7	0	70	7	27

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	41	23	21	0	0	56	21	39
2020	PS-03	11	37	30	22	0	0	48	22	27
2019	PS	16	57	9	11	7	0	73	18	44
2019	PS-03	4	64	14	11	7	0	68	18	28
2018	PS	15	50	13	18	3	3	67	21	40
2018	PS-03	11	52	11	22	0	4	65	23	27
2017	PS	14	55	17	9	2	2	71	12	42
2017	PS-03	10	55	21	7	3	3	68	11	29
2014	PS	16	48	16	13	6	0	65	19	31
2014	PS-03	13	50	17	17	4	0	63	21	24

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	8	31	28	26	8	0	38	33	39
2020	PS-03	4	33	26	26	11	0	37	37	27
2019	PS	7	34	27	20	9	2	42	30	44
2019	PS-03	0	32	29	21	14	4	33	37	28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	46	8	3	0	3	3	89	3	39
2020	PS-03	33	48	11	4	0	0	4	85	4	27
2019	PS	28	35	23	12	2	0	0	63	14	43
2019	PS-03	21	43	18	14	4	0	0	64	18	28
2018	PS	29	37	22	5	2	2	2	69	8	41
2018	PS-03	29	36	29	4	0	4	0	67	4	28
2017	PS	33	38	14	12	2	0	0	72	14	42
2017	PS-03	38	32	17	10	3	0	0	69	14	29
2014	PS	29	42	10	10	3	6	0	76	14	31
2014	PS-03	33	38	13	13	0	4	0	74	13	24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	39	29	21	11	0	0	68	11	38
2020	PS-03	31	27	31	12	0	0	58	12	26
2019	PS	27	32	32	5	2	2	60	7	44
2019	PS-03	18	36	32	7	4	4	56	11	28
2018	PS	15	66	7	5	2	5	85	8	41
2018	PS-03	18	64	11	4	0	4	85	4	28

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	21	18	13	8	10	5	55	24	39
2020	PS-03	22	22	19	15	7	11	4	52	26	27
2019	PS	5	20	30	30	2	9	5	29	37	44
2019	PS-03	4	18	39	25	4	7	4	24	32	28
2018	PS	10	24	27	10	10	12	7	42	24	41
2018	PS-03	11	18	32	11	7	18	4	36	23	28
2017	PS	5	21	26	7	14	21	5	35	29	42
2017	PS-03	3	17	21	10	14	27	8	32	37	29
2014	PS	6	13	29	16	13	13	10	25	38	31
2014	PS-03	8	13	33	17	8	13	8	26	32	24

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	10	28	21	23	15	3	0	39	39	39
2020	PS-03	11	22	22	26	15	4	0	35	42	27
2019	PS	14	34	18	23	11	0	0	48	34	44
2019	PS-03	7	29	29	25	11	0	0	36	36	28
2018	PS	22	27	24	10	15	0	2	50	25	41
2018	PS-03	11	36	29	7	18	0	0	46	25	28
2017	PS	17	33	24	17	9	0	0	50	27	42
2017	PS-03	17	31	24	14	14	0	0	48	28	29
2014	PS	10	39	13	26	13	0	0	48	39	31
2014	PS-03	8	42	17	21	13	0	0	50	33	24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	21	18	21	23	3	3	35	46	39
2020	PS-03	7	22	19	22	26	0	4	31	50	27
2019	PS	14	20	16	18	30	0	2	35	49	44
2019	PS-03	11	14	21	14	36	0	4	26	52	28
2018	PS	15	24	15	20	20	2	5	42	42	41
2018	PS-03	4	25	18	21	25	4	4	31	50	28
2017	PS	12	24	9	24	31	0	0	36	55	42
2017	PS-03	10	17	10	24	38	0	0	27	62	29
2014	PS	10	23	13	19	32	0	3	33	53	31
2014	PS-03	8	17	17	21	33	0	4	26	57	24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	46	15	5	13	8	13	71	24	39
2020	PS-03	48	15	4	11	4	19	77	18	27
2019	PS	45	20	20	2	5	7	71	7	44
2019	PS-03	54	18	14	4	4	7	77	8	28

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	41	28	18	8	3	3	71	11	39
2020	PS-03	33	33	15	11	4	4	69	15	27
2019	PS	49	19	19	5	2	7	73	8	43
2019	PS-03	44	19	22	4	4	7	68	8	27

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	74	5	10	0	5	5	89	0	39
2020	PS-03	63	7	15	0	7	7	83	0	27
2019	PS	81	2	2	2	5	7	95	3	42
2019	PS-03	74	4	4	4	7	7	91	4	27

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	PS	79	8	3	10	97	39
2020	PS-03	74	11	0	15	100	27
2019	PS	73	7	2	18	97	44
2019	PS-03	61	11	0	29	100	28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	18	49	15	13	5	0	0	67	18	39
2020	PS-03	15	37	22	19	7	0	0	52	26	27
2019	PS	9	52	20	16	0	2	0	63	16	44
2019	PS-03	4	50	29	18	0	0	0	54	18	28
2018	PS	17	46	24	7	2	0	2	65	10	41
2018	PS-03	7	50	32	11	0	0	0	57	11	28
2017	PS	19	40	24	10	5	2	0	61	15	42
2017	PS-03	10	41	27	14	7	0	0	51	21	29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	36	49	3	13	0	0	85	13	39
2020	PS-03	37	41	4	19	0	0	78	19	27
2019	PS	23	48	14	16	0	0	70	16	44
2019	PS-03	14	46	18	21	0	0	61	21	28
2018	PS	39	44	12	2	2	0	83	5	41
2018	PS-03	36	50	14	0	0	0	86	0	28
2017	PS	36	43	9	7	2	2	81	10	42
2017	PS-03	38	38	10	7	3	3	79	11	29
2014	PS	32	35	26	6	0	0	68	6	31
2014	PS-03	33	38	29	0	0	0	71	0	24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	33	49	5	8	0	5	86	8	39
2020	PS-03	30	44	7	11	0	7	80	12	27
2019	PS	41	41	11	5	2	0	82	7	44
2019	PS-03	32	43	14	7	4	0	75	11	28
2018	PS	46	34	10	5	2	2	83	8	41
2018	PS-03	46	39	7	0	4	4	89	4	28
2017	PS	41	38	14	2	5	0	79	7	42
2017	PS-03	35	38	17	3	7	0	73	10	29
2014	PS	32	45	16	0	3	3	80	3	31
2014	PS-03	33	42	17	0	4	4	78	4	24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	41	36	5	10	3	5	0	81	14	39
2020	PS-03	37	30	7	15	4	7	0	72	20	27

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	44	36	13	5	0	0	3	82	5	39
2020	PS-03	44	30	15	7	0	0	4	77	8	27

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	59	33	5	3	0	92	3	39
2020	PS-03	52	37	7	4	0	89	4	27
2019	PS	48	34	9	7	2	82	9	44
2019	PS-03	43	32	11	11	4	75	14	28
2018	PS	44	44	10	0	2	88	2	41
2018	PS-03	43	46	11	0	0	89	0	28
2017	PS	50	33	9	2	5	83	7	42
2017	PS-03	45	38	10	0	7	83	7	29
2014	PS	39	35	13	10	3	74	13	31
2014	PS-03	42	38	17	4	0	79	4	24

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	38	18	15	3	0	64	18	39
2020	PS-03	26	30	22	19	4	0	56	22	27
2019	PS	27	48	14	9	2	0	75	11	44
2019	PS-03	14	50	18	14	4	0	64	18	28
2018	PS	30	35	23	10	3	0	65	13	40
2018	PS-03	26	30	33	11	0	0	56	11	27
2017	PS	26	31	19	17	5	2	59	22	42
2017	PS-03	24	32	17	21	3	3	57	25	29
2014	PS	10	42	29	10	10	0	52	19	31
2014	PS-03	13	42	29	8	8	0	54	17	24

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	32	34	13	16	5	0	66	21	38
2020	PS-03	23	35	19	15	8	0	58	23	26
2019	PS	23	50	20	7	0	0	73	7	44
2019	PS-03	14	46	29	11	0	0	61	11	28
2018	PS	24	46	15	10	2	2	73	13	41
2018	PS-03	25	39	21	11	0	4	67	11	28
2017	PS	19	46	14	14	7	0	64	21	42
2017	PS-03	21	42	14	17	7	0	62	24	29
2014	PS	10	45	19	19	6	0	55	26	31
2014	PS-03	13	42	25	13	8	0	54	21	24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	21	31	15	21	10	0	3	53	32	39
2020	PS-03	15	33	15	26	7	0	4	50	35	27
2019	PS	23	23	18	20	11	5	0	48	33	44
2019	PS-03	21	14	18	21	18	7	0	38	42	28
2018	PS	29	29	22	10	2	7	0	63	13	41
2018	PS-03	21	29	29	11	0	11	0	56	12	28
2017	PS	24	19	28	7	17	5	0	45	25	42
2017	PS-03	21	21	34	10	14	0	0	42	24	29
2014	PS	19	23	29	6	16	6	0	45	24	31
2014	PS-03	21	17	38	8	13	4	0	39	22	24

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PS	13	41	46	39
2020	PS-03	11	41	48	27
2019	PS	20	48	32	44
2019	PS-03	25	43	32	28
2018	PS	15	54	32	41
2018	PS-03	21	39	39	28
2017	PS	14	47	38	42
2017	PS-03	10	45	45	29
2014	PS	29	39	32	31
2014	PS-03	25	33	42	24

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	20	80	41
2018	PS-03	18	82	28

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	13	8	15	0	36	15	53	32	39
2020	PS-03	11	11	7	22	0	37	11	43	43	27
2019	PS	2	16	19	14	5	35	9	33	33	43
2019	PS-03	4	11	19	15	7	33	11	27	40	27
2018	PS	12	17	20	7	5	34	5	48	20	41
2018	PS-03	18	14	18	7	0	39	4	56	13	28
2017	PS	7	19	9	14	5	36	9	48	35	42
2017	PS-03	3	17	10	17	3	42	7	40	40	29
2014	PS	10	16	23	13	0	26	13	42	21	31
2014	PS-03	13	17	25	13	0	25	8	44	19	24

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	26	18	13	0	10	3	65	15	39
2020	PS-03	22	22	22	15	0	15	4	55	18	27
2019	PS	27	39	11	11	0	9	2	74	13	44
2019	PS-03	21	39	11	14	0	11	4	71	17	28
2018	PS	22	37	17	5	2	15	2	71	9	41
2018	PS-03	21	39	14	4	0	18	4	77	5	28
2017	PS	15	45	14	7	2	17	0	72	11	42
2017	PS-03	14	38	21	10	0	17	0	63	12	29
2014	PS	13	32	23	6	0	23	3	61	9	31
2014	PS-03	17	25	25	8	0	21	4	56	11	24

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	10	13	15	5	0	38	18	53	12	39
2020	PS-03	7	15	19	4	0	41	15	50	8	27
2019	PS	9	9	18	7	2	43	11	40	20	44
2019	PS-03	7	11	18	7	4	39	14	38	23	28
2018	PS	15	20	22	0	2	37	5	58	4	41
2018	PS-03	18	21	21	0	0	36	4	65	0	28
2017	PS	14	19	14	2	0	41	9	67	5	42
2017	PS-03	14	14	17	3	0	42	10	57	7	29
2014	PS	19	10	16	6	3	35	10	53	18	31
2014	PS-03	21	8	21	8	4	25	13	47	20	24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	33	15	8	3	10	3	71	12	39
2020	PS-03	22	30	19	11	0	15	4	64	14	27
2019	PS	25	30	23	5	2	14	2	65	8	44
2019	PS-03	14	32	25	7	4	14	4	57	13	28
2018	PS	22	34	15	0	5	22	2	74	6	41
2018	PS-03	21	36	11	0	4	25	4	80	5	28
2017	PS	31	43	17	5	0	5	0	78	5	42
2017	PS-03	25	38	24	7	0	7	0	67	7	29
2014	PS	29	29	23	3	3	13	0	67	7	31
2014	PS-03	29	25	29	4	4	8	0	59	9	24

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	36	15	15	13	15	0	5	54	30	39
2020	PS-03	37	15	11	15	15	0	7	56	32	27

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	36	31	21	5	8	67	13	39
2020	PS-03	37	37	19	0	7	74	7	27
2019	PS	9	25	41	9	16	34	25	44
2019	PS-03	14	21	36	11	18	36	29	28
2018	PS	7	22	34	15	22	29	37	41
2018	PS-03	4	29	29	14	25	32	39	28
2017	PS	0	12	40	19	28	12	48	42
2017	PS-03	0	10	41	21	27	10	49	29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	18	23	28	15	13	3	42	29	39
2020	PS-03	19	26	26	15	11	4	46	27	27
2019	PS	20	20	36	16	5	2	42	21	44
2019	PS-03	25	18	36	18	0	4	44	19	28
2018	PS	20	37	20	22	2	0	56	24	41
2018	PS-03	18	39	18	25	0	0	57	25	28
2017	PS	19	24	36	12	7	2	44	19	42
2017	PS-03	21	24	35	10	7	3	46	18	29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	33	21	5	15	3	58	21	39
2020	PS-03	26	30	22	4	15	4	58	19	27
2019	PS	23	37	26	9	2	2	62	12	43
2019	PS-03	29	32	21	14	0	4	63	15	28
2018	PS	34	32	22	10	0	2	68	10	41
2018	PS-03	36	32	18	14	0	0	68	14	28
2017	PS	28	36	21	2	5	7	69	8	42
2017	PS-03	27	38	21	0	3	10	73	4	29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	29	24	16	16	16	0	53	32	38
2020	PS-03	33	26	7	22	11	0	59	33	27
2019	PS	23	30	25	18	5	0	52	23	44
2019	PS-03	21	32	21	25	0	0	54	25	28
2018	PS	24	24	27	20	0	5	51	21	41
2018	PS-03	25	25	25	21	0	4	52	22	28
2017	PS	26	21	29	19	5	0	47	24	42
2017	PS-03	31	24	25	14	7	0	55	21	29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	49	23	10	13	3	3	74	16	39
2020	PS-03	52	22	7	15	0	4	77	15	27
2019	PS	48	32	9	7	0	5	83	7	44
2019	PS-03	54	29	7	4	0	7	88	4	28
2018	PS	54	12	17	5	0	12	75	6	41
2018	PS-03	57	11	18	4	0	11	76	4	28
2017	PS	52	21	19	2	0	5	77	2	42
2017	PS-03	58	24	11	0	0	7	88	0	29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	23	23	13	10	0	54	23	39
2020	PS-03	41	15	22	15	7	0	56	22	27
2019	PS	32	23	25	14	5	2	56	19	44
2019	PS-03	36	25	21	7	7	4	63	15	28
2018	PS	39	15	24	15	5	2	55	20	41
2018	PS-03	43	11	29	14	4	0	54	18	28
2017	PS	31	36	22	7	2	2	68	10	42
2017	PS-03	31	34	25	7	0	3	67	7	29

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	18	23	13	13	0	10	46	29	39
2020	PS-03	26	19	19	15	11	0	11	50	29	27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	31	21	15	8	0	56	23	39
2020	PS-03	22	33	11	22	11	0	56	33	27
2019	PS	16	43	25	11	2	2	60	14	44
2019	PS-03	11	36	32	14	4	4	48	19	28
2018	PS	18	48	28	8	0	0	65	8	40
2018	PS-03	7	48	37	7	0	0	56	7	27
2017	PS	19	32	37	10	2	0	51	12	41
2017	PS-03	21	21	43	11	4	0	43	14	28

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	21	31	13	10	46	23	39
2020	PS-03	30	15	30	15	11	44	26	27
2019	PS	35	28	28	5	5	63	9	43
2019	PS-03	36	25	32	4	4	61	7	28
2018	PS	27	34	27	5	7	61	12	41
2018	PS-03	21	36	29	4	11	57	14	28
2017	PS	24	31	24	19	2	55	21	42
2017	PS-03	28	27	24	21	0	55	21	29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	26	21	15	10	0	54	26	39
2020	PS-03	33	26	7	19	15	0	59	33	27
2019	PS	20	36	30	9	5	0	57	14	44
2019	PS-03	25	39	25	7	4	0	64	11	28
2018	PS	32	44	12	10	2	0	76	12	41
2018	PS-03	29	46	11	11	4	0	75	14	28
2017	PS	27	40	19	7	5	2	68	12	42
2017	PS-03	35	31	17	10	3	3	68	14	29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	47	26	11	5	11	74	16	38
2020	PS-03	46	19	15	8	12	65	19	26
2019	PS	41	25	23	7	5	66	11	44
2019	PS-03	32	29	32	0	7	61	7	28

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	33	15	8	13	0	0	64	21	39
2020	PS-03	33	33	11	7	15	0	0	67	22	27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	46	21	8	10	62	18	39
2020	PS-03	15	52	19	7	7	67	15	27
2019	PS	39	34	20	2	5	73	7	44
2019	PS-03	39	43	14	0	4	82	4	28
2018	PS	39	29	22	0	10	68	10	41
2018	PS-03	39	32	18	0	11	71	11	28
2017	PS	34	36	24	2	5	69	7	42
2017	PS-03	42	34	24	0	0	76	0	29

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	32	43	8	8	5	3	78	14	37
2020	PS-03	33	48	4	7	4	4	85	12	27
2019	PS	32	30	23	7	9	0	61	16	44
2019	PS-03	36	21	25	7	11	0	57	18	28
2018	PS	46	31	13	5	5	0	77	10	39
2018	PS-03	41	33	19	4	4	0	74	7	27
2017	PS	40	31	17	5	7	0	72	12	42
2017	PS-03	38	35	17	3	7	0	73	10	29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	21	34	16	16	0	0	34	32	38
2020	PS-03	15	22	33	15	15	0	0	37	30	27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	82	8	3	8	97	3	39
2020	PS-03	78	11	0	11	100	0	27
2019	PS	66	18	2	14	97	3	44
2019	PS-03	61	25	0	14	100	0	28
2018	PS	85	8	0	8	100	0	40
2018	PS-03	82	7	0	11	100	0	28

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	77	15	0	0	0	5	3	100	0	39
2020	PS-03	70	22	0	0	0	4	4	100	0	27
2019	PS	82	5	7	2	2	0	2	88	5	44
2019	PS-03	79	0	11	4	4	0	4	81	7	28
2018	PS	61	17	17	0	0	2	2	82	0	41
2018	PS-03	61	18	14	0	0	4	4	85	0	28
2017	PS	72	14	5	2	2	0	5	90	5	42
2017	PS-03	73	10	3	3	3	0	7	89	7	29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	62	30	8	0	0	0	92	0	37
2020	PS-03	54	38	8	0	0	0	92	0	26
2019	PS	41	34	14	7	2	2	77	9	44
2019	PS-03	39	36	11	7	4	4	78	11	28
2018	PS	49	34	12	2	2	0	83	5	41
2018	PS-03	46	32	18	4	0	0	79	4	28
2017	PS	43	38	5	7	2	5	85	10	42
2017	PS-03	38	41	7	7	0	7	85	7	29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	72	15	8	3	3	0	87	5	39
2020	PS-03	63	19	11	4	4	0	81	7	27
2019	PS	58	26	12	5	0	0	84	5	43
2019	PS-03	54	25	14	7	0	0	79	7	28
2018	PS	63	20	10	5	2	0	83	7	41
2018	PS-03	57	25	7	7	4	0	82	11	28
2017	PS	55	19	17	2	5	2	76	7	42
2017	PS-03	45	21	24	3	3	3	68	7	29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	72	5	5	0	3	15	91	3	39
2020	PS-03	74	0	0	0	4	22	95	5	27
2019	PS	50	10	7	5	0	29	83	7	42
2019	PS-03	52	7	0	0	0	41	100	0	27
2018	PS	49	10	10	7	0	24	77	10	41
2018	PS-03	54	14	4	0	0	29	95	0	28
2017	PS	50	12	5	0	2	31	90	3	42
2017	PS-03	55	7	0	0	0	38	100	0	29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	69	21	3	3	5	95	3	39
2020	PS-03	67	19	4	4	7	92	4	27
2019	PS	60	23	7	5	5	88	5	43
2019	PS-03	61	21	7	4	7	88	4	28
2018	PS	59	22	10	0	10	89	0	41
2018	PS-03	57	21	7	0	14	92	0	28
2017	PS	76	14	5	0	5	95	0	42
2017	PS-03	79	10	7	0	3	93	0	29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	74	13	8	0	3	3	92	0	39
2020	PS-03	70	15	7	0	4	4	92	0	27
2019	PS	86	7	0	2	0	5	98	2	44
2019	PS-03	89	4	0	0	0	7	100	0	28
2018	PS	78	17	2	0	0	2	98	0	41
2018	PS-03	79	18	0	0	0	4	100	0	28
2017	PS	86	9	2	0	0	2	98	0	42
2017	PS-03	86	7	3	0	0	3	96	0	29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	36	33	26	3	3	69	5	39
2020	PS-03	33	33	30	4	0	67	4	27
2019	PS	42	28	28	2	0	70	2	43
2019	PS-03	46	25	29	0	0	71	0	28
2018	PS	34	32	20	12	2	66	15	41
2018	PS-03	29	39	21	7	4	68	11	28
2017	PS	62	24	9	2	2	86	5	42
2017	PS-03	62	27	3	3	3	90	7	29

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	49	21	8	8	0	0	64	15	39
2020	PS-03	19	52	15	7	7	0	0	70	15	27

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	28	36	18	5	41	23	39
2020	PS-03	11	33	33	19	4	44	22	27
2019	PS	11	34	41	14	0	45	14	44
2019	PS-03	14	36	36	14	0	50	14	28
2018	PS	15	29	49	7	0	44	7	41
2018	PS-03	11	29	57	4	0	39	4	28
2017	PS	7	38	38	12	5	45	17	42
2017	PS-03	10	38	38	7	7	48	14	29

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	16	21	29	26	8	34	37	38
2020	PS-03	12	19	35	27	8	35	31	26
2019	PS	7	25	39	23	7	30	32	44
2019	PS-03	7	21	39	29	4	32	29	28
2018	PS	8	23	35	25	10	35	30	40
2018	PS-03	7	29	36	21	7	29	36	28
2017	PS	7	17	48	21	7	28	24	42
2017	PS-03	7	14	52	17	10	27	21	29

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	46	13	0	3	0	0	85	3	39
2020	PS-03	41	41	15	0	4	0	0	81	4	27
2019	PS	30	43	20	5	2	0	0	73	7	44
2019	PS-03	18	54	18	7	4	0	0	71	11	28
2018	PS	28	58	8	5	0	0	3	87	5	40
2018	PS-03	19	70	7	4	0	0	0	89	4	27
2017	PS	24	59	9	5	0	2	0	85	5	42
2017	PS-03	21	62	14	3	0	0	0	83	3	29

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	21	38	23	13	5	0	0	59	18	39
2020	PS-03	22	30	26	15	7	0	0	52	22	27

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	41	36	13	8	3	0	0	77	10	39
2020	PS-03	44	33	11	7	4	0	0	78	11	27

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	43	46	8	3	0	0	0	89	3	37
2020	PS-03	50	42	4	4	0	0	0	92	4	26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	33	33	18	10	3	3	0	68	13	39
2020	PS-03	30	33	19	15	4	0	0	63	19	27
2019	PS	16	49	23	9	2	0	0	65	12	43
2019	PS-03	11	52	19	15	4	0	0	63	19	27
2018	PS	23	45	18	13	0	0	3	69	13	40
2018	PS-03	19	44	19	19	0	0	0	63	19	27
2017	PS	19	50	14	7	9	0	0	69	17	42
2017	PS-03	18	48	14	10	10	0	0	66	21	29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	46	3	13	0	0	0	85	13	39
2020	PS-03	44	48	0	7	0	0	0	93	7	27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	34	42	13	8	3	0	0	76	11	38
2020	PS-03	42	38	12	4	4	0	0	81	8	26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	44	13	5	0	0	0	82	5	39
2020	PS-03	37	48	11	4	0	0	0	85	4	27

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	51	41	0	3	3	0	3	95	5	39
2020	PS-03	48	44	0	4	0	0	4	96	4	27

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	79	18	0	3	0	0	0	97	3	39
2020	PS-03	78	22	0	0	0	0	0	100	0	27

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	44	44	3	5	0	3	3	92	5	39
2020	PS-03	48	44	0	4	0	4	0	96	4	27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	51	33	10	3	0	3	0	87	3	39
2020	PS-03	59	26	7	4	0	4	0	88	4	27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	46	41	5	5	0	3	0	89	5	39
2020	PS-03	41	44	7	7	0	0	0	85	7	27

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	5	95	39
2020	PS-03	4	96	27

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	21	79	39
2020	PS-03	19	81	27
2019	PS	18	82	44
2019	PS-03	18	82	28
2017	PS	14	86	42
2017	PS-03	17	83	29
2014	PS	29	71	31
2014	PS-03	29	71	24

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	56	36	5	0	0	0	3	95	0	39
2020	PS-03	59	30	7	0	0	0	4	92	0	27

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	54	31	15	0	36	64	39
2020	PS-03	56	33	11	0	38	63	27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	52	48	21
2020	PS-03	47	53	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	48	19	19	0	0	0	62	19	21
2020	PS-03	13	40	27	20	0	0	0	53	20	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	10	29	14	29	19	0	0	38	48	21
2020	PS-03	13	27	13	27	20	0	0	40	47	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	46	31	8	0	5	0	10	86	6	39
2020	PS-03	56	22	7	0	4	0	11	88	4	27
2019	PS	37	23	9	9	7	0	14	70	19	43
2019	PS-03	43	14	14	11	7	0	11	64	20	28
2018	PS	32	10	20	7	17	2	12	49	29	41
2018	PS-03	25	11	21	7	21	4	11	42	33	28

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations