2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	49	6	12	3	79	15	204
2020	3 to 10 years in current department or agency	34	43	6	14	3	76	17	199
2020	11 to 20 years in current department or agency	29	39	5	20	7	68	27	111
2020	More than 20 years in current department or agency	24	53	4	11	7	77	19	22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	23	4	1	1	0	94	2	204
2020	3 to 10 years in current department or agency	64	24	2	7	2	0	89	9	199
2020	11 to 20 years in current department or agency	60	26	6	3	6	0	86	8	111
2020	More than 20 years in current department or agency	81	19	0	0	0	0	100	0	22
2017	Less than 3 years in current department or agency	74	21	3	1	0	0	95	2	212
2017	3 to 10 years in current department or agency	66	27	3	2	1	1	94	3	214
2017	11 to 20 years in current department or agency	65	24	3	6	3	0	88	9	114
2017	More than 20 years in current department or agency	71	22	3	3	0	0	93	3	33
2014	Less than 3 years in current department or agency	65	24	5	6	0	0	89	6	102
2014	3 to 10 years in current department or agency	68	23	3	3	2	0	91	5	328
2014	11 to 20 years in current department or agency	65	28	3	3	0	1	94	3	103
2014	More than 20 years in current department or agency	73	22	3	0	3	0	95	3	40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	41	10	12	4	0	0	74	17	204
2020	3 to 10 years in current department or agency	32	41	10	12	4	1	1	74	16	200
2020	11 to 20 years in current department or agency	34	37	9	13	6	0	1	72	19	111
2020	More than 20 years in current department or agency	40	44	8	3	4	0	0	85	7	22
2019	Less than 3 years in current department or agency	58	29	4	6	3	0	0	87	9	269
2019	3 to 10 years in current department or agency	42	39	6	6	7	0	0	81	13	187
2019	11 to 20 years in current department or agency	40	33	6	13	7	0	1	73	20	103
2019	More than 20 years in current department or agency	61	21	0	11	6	0	0	83	17	33
2017	Less than 3 years in current department or agency	52	35	4	7	2	0	0	88	9	213
2017	3 to 10 years in current department or agency	40	32	7	11	9	0	0	73	20	214
2017	11 to 20 years in current department or agency	36	36	7	9	10	1	1	74	19	115
2017	More than 20 years in current department or agency	25	25	19	26	6	0	0	50	32	32
2014	Less than 3 years in current department or agency	32	30	8	17	11	1	0	63	28	102
2014	3 to 10 years in current department or agency	33	27	7	20	14	0	0	60	33	328
2014	11 to 20 years in current department or agency	32	31	9	14	14	0	0	63	28	103
2014	More than 20 years in current department or agency	39	33	13	10	6	0	0	71	16	40

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	40	10	10	4	0	1	76	14	204
2020	3 to 10 years in current department or agency	40	39	10	8	2	0	1	80	10	198
2020	11 to 20 years in current department or agency	37	34	11	9	6	0	2	73	16	112
2020	More than 20 years in current department or agency	33	44	8	12	0	0	4	80	12	22
2019	Less than 3 years in current department or agency	42	31	13	9	5	0	0	73	14	269
2019	3 to 10 years in current department or agency	33	44	11	7	4	0	0	77	12	183
2019	11 to 20 years in current department or agency	39	40	4	14	2	0	1	80	16	103
2019	More than 20 years in current department or agency	58	22	16	0	2	0	2	81	2	33
2018	Less than 3 years in current department or agency	28	45	13	7	6	0	1	74	13	255
2018	3 to 10 years in current department or agency	30	45	8	12	4	1	1	76	16	170
2018	11 to 20 years in current department or agency	30	48	6	10	1	1	4	82	12	98
2018	More than 20 years in current department or agency	31	41	8	11	6	0	3	74	18	32
2017	Less than 3 years in current department or agency	32	42	14	6	5	0	0	75	11	213
2017	3 to 10 years in current department or agency	37	34	15	10	4	0	0	71	14	214
2017	11 to 20 years in current department or agency	34	35	16	10	4	0	1	70	14	115
2017	More than 20 years in current department or agency	51	37	6	6	0	0	0	88	6	33
2014	Less than 3 years in current department or agency	31	39	10	13	6	0	1	71	19	102
2014	3 to 10 years in current department or agency	34	38	13	9	6	0	1	72	15	328
2014	11 to 20 years in current department or agency	37	43	10	10	1	0	0	80	11	103
2014	More than 20 years in current department or agency	40	45	0	12	0	0	3	87	13	40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	37	10	5	3	0	0	81	9	203
2020	3 to 10 years in current department or agency	44	35	11	6	3	0	1	80	9	198
2020	11 to 20 years in current department or agency	43	37	7	7	6	1	0	80	13	111
2020	More than 20 years in current department or agency	54	27	12	7	0	0	0	81	7	22
2019	Less than 3 years in current department or agency	59	31	6	3	1	1	0	90	3	267
2019	3 to 10 years in current department or agency	51	38	4	5	2	0	0	89	7	186
2019	11 to 20 years in current department or agency	50	39	6	2	3	0	0	89	5	104
2019	More than 20 years in current department or agency	65	20	9	0	5	0	0	86	5	33
2017	Less than 3 years in current department or agency	49	39	6	5	1	0	0	88	6	212
2017	3 to 10 years in current department or agency	51	38	5	4	2	1	0	89	6	213
2017	11 to 20 years in current department or agency	45	35	12	5	3	0	0	80	8	115
2017	More than 20 years in current department or agency	55	36	10	0	0	0	0	90	0	33
2014	Less than 3 years in current department or agency	47	36	6	5	2	2	2	87	7	102
2014	3 to 10 years in current department or agency	46	36	8	8	2	0	0	83	9	327
2014	11 to 20 years in current department or agency	53	30	5	10	1	1	0	84	11	103
2014	More than 20 years in current department or agency	54	43	0	2	0	0	0	98	2	40

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	29	8	8	2	0	0	82	10	202
2020	3 to 10 years in current department or agency	51	24	10	8	5	0	2	77	13	199
2020	11 to 20 years in current department or agency	44	34	8	5	9	0	0	78	14	112
2020	More than 20 years in current department or agency	66	16	12	0	3	0	4	85	3	22
2019	Less than 3 years in current department or agency	58	27	7	8	1	0	0	84	9	268
2019	3 to 10 years in current department or agency	49	33	8	5	6	0	0	81	11	187
2019	11 to 20 years in current department or agency	54	32	5	6	4	0	0	86	10	103
2019	More than 20 years in current department or agency	71	8	7	6	8	0	0	79	14	33
2018	Less than 3 years in current department or agency	51	30	8	6	4	0	0	81	10	254
2018	3 to 10 years in current department or agency	49	35	5	9	2	0	1	84	11	170
2018	11 to 20 years in current department or agency	56	30	7	3	4	0	0	86	7	97
2018	More than 20 years in current department or agency	41	37	9	5	3	0	4	82	8	32
2017	Less than 3 years in current department or agency	48	30	11	6	4	1	1	79	10	213
2017	3 to 10 years in current department or agency	51	29	6	8	6	0	0	80	14	214
2017	11 to 20 years in current department or agency	38	38	13	7	4	0	0	76	11	115
2017	More than 20 years in current department or agency	58	29	7	7	0	0	0	87	7	32
2014	Less than 3 years in current department or agency	52	29	5	6	5	1	2	84	11	102
2014	3 to 10 years in current department or agency	41	32	13	9	5	1	0	74	14	328
2014	11 to 20 years in current department or agency	38	42	8	10	2	0	0	80	12	102
2014	More than 20 years in current department or agency	47	41	9	0	3	0	0	89	3	40

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	35	12	9	2	0	76	11	204
2020	3 to 10 years in current department or agency	39	31	17	5	8	0	71	13	199
2020	11 to 20 years in current department or agency	34	40	6	14	7	0	74	20	112
2020	More than 20 years in current department or agency	48	43	4	5	0	0	91	5	22
2019	Less than 3 years in current department or agency	39	40	13	6	3	0	78	9	268
2019	3 to 10 years in current department or agency	34	41	10	10	5	0	75	15	187
2019	11 to 20 years in current department or agency	34	48	6	8	4	0	82	13	102
2019	More than 20 years in current department or agency	58	24	7	6	5	0	82	12	33
2018	Less than 3 years in current department or agency	38	37	13	6	6	0	75	12	254
2018	3 to 10 years in current department or agency	29	42	15	9	6	0	70	15	170
2018	11 to 20 years in current department or agency	38	45	7	6	4	0	83	10	97
2018	More than 20 years in current department or agency	39	52	3	3	3	0	91	6	32
2017	Less than 3 years in current department or agency	35	44	9	5	7	0	79	12	213
2017	3 to 10 years in current department or agency	25	48	12	10	5	0	73	16	214
2017	11 to 20 years in current department or agency	27	42	17	10	5	0	68	15	114
2017	More than 20 years in current department or agency	43	37	12	6	0	3	82	6	33
2014	Less than 3 years in current department or agency	29	43	17	7	3	1	73	10	102
2014	3 to 10 years in current department or agency	23	46	12	13	6	0	69	19	328
2014	11 to 20 years in current department or agency	40	42	10	6	2	1	83	8	103
2014	More than 20 years in current department or agency	48	36	15	0	0	0	85	0	40

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	41	9	7	1	0	0	83	9	204
2020	3 to 10 years in current department or agency	36	37	14	8	5	0	0	73	14	200
2020	11 to 20 years in current department or agency	32	33	15	13	8	0	0	65	20	112
2020	More than 20 years in current department or agency	49	27	21	3	0	0	0	76	3	22
2019	Less than 3 years in current department or agency	38	36	13	8	4	1	0	75	12	269
2019	3 to 10 years in current department or agency	28	42	10	14	6	0	0	69	20	187
2019	11 to 20 years in current department or agency	35	39	10	14	2	0	0	74	16	103
2019	More than 20 years in current department or agency	33	35	13	13	5	0	0	69	18	33
2018	Less than 3 years in current department or agency	34	31	20	7	5	1	1	67	13	254
2018	3 to 10 years in current department or agency	28	36	14	14	7	0	0	64	22	170
2018	11 to 20 years in current department or agency	33	38	9	13	7	0	0	71	20	97
2018	More than 20 years in current department or agency	30	15	40	6	9	0	0	45	14	32
2017	Less than 3 years in current department or agency	33	40	15	7	4	1	1	74	11	213
2017	3 to 10 years in current department or agency	29	32	16	15	8	0	0	60	24	214
2017	11 to 20 years in current department or agency	20	33	19	16	11	0	1	53	27	115
2017	More than 20 years in current department or agency	31	43	12	15	0	0	0	73	15	33
2014	Less than 3 years in current department or agency	46	30	10	9	4	1	0	77	13	102
2014	3 to 10 years in current department or agency	22	34	16	18	9	0	1	57	27	327
2014	11 to 20 years in current department or agency	27	38	15	15	5	1	0	65	20	103
2014	More than 20 years in current department or agency	24	55	14	5	2	0	0	79	7	40

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	39	9	10	3	0	78	13	203
2020	3 to 10 years in current department or agency	42	34	8	10	6	0	76	16	199
2020	11 to 20 years in current department or agency	39	39	12	5	5	0	78	10	112
2020	More than 20 years in current department or agency	45	46	5	5	0	0	90	5	21
2019	Less than 3 years in current department or agency	41	33	11	11	3	0	74	15	269
2019	3 to 10 years in current department or agency	29	45	12	8	5	0	75	13	187
2019	11 to 20 years in current department or agency	43	42	8	3	5	0	85	7	104
2019	More than 20 years in current department or agency	46	40	6	3	5	0	86	8	33
2018	Less than 3 years in current department or agency	33	35	15	10	6	1	69	15	255
2018	3 to 10 years in current department or agency	31	39	14	9	8	0	70	16	167
2018	11 to 20 years in current department or agency	40	42	8	7	3	0	82	10	97
2018	More than 20 years in current department or agency	42	37	13	3	5	0	79	8	32
2017	Less than 3 years in current department or agency	32	42	10	12	5	0	73	17	213
2017	3 to 10 years in current department or agency	31	42	11	11	5	0	73	15	214
2017	11 to 20 years in current department or agency	27	49	12	8	3	0	76	12	115
2017	More than 20 years in current department or agency	39	40	3	16	3	0	79	18	33

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	33	6	5	1	0	0	88	5	203
2020	3 to 10 years in current department or agency	54	33	7	4	1	0	1	88	5	200
2020	11 to 20 years in current department or agency	51	37	5	3	3	0	0	88	7	112
2020	More than 20 years in current department or agency	56	35	9	0	0	0	0	91	0	22
2019	Less than 3 years in current department or agency	48	40	8	2	2	0	0	88	4	268
2019	3 to 10 years in current department or agency	39	47	7	4	1	1	0	87	6	187
2019	11 to 20 years in current department or agency	53	37	6	2	3	0	0	89	5	103
2019	More than 20 years in current department or agency	61	28	3	6	2	0	0	88	8	32
2018	Less than 3 years in current department or agency	44	36	13	3	3	0	0	80	6	255
2018	3 to 10 years in current department or agency	38	46	10	3	2	0	1	84	5	169
2018	11 to 20 years in current department or agency	54	41	3	0	2	0	0	95	2	98
2018	More than 20 years in current department or agency	60	28	9	3	0	0	0	88	3	31
2017	Less than 3 years in current department or agency	40	40	11	7	2	0	0	80	9	213
2017	3 to 10 years in current department or agency	41	44	7	5	2	0	0	85	7	212
2017	11 to 20 years in current department or agency	41	44	9	2	3	1	1	86	5	114
2017	More than 20 years in current department or agency	51	37	3	6	0	3	0	90	7	33
2014	Less than 3 years in current department or agency	49	37	7	5	1	1	0	87	7	102
2014	3 to 10 years in current department or agency	37	44	11	4	3	1	0	82	7	328
2014	11 to 20 years in current department or agency	54	36	8	0	2	0	0	90	2	103
2014	More than 20 years in current department or agency	57	34	10	0	0	0	0	90	0	40

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	37	12	9	2	0	77	11	203
2020	3 to 10 years in current department or agency	40	35	9	10	6	0	75	16	200
2020	11 to 20 years in current department or agency	36	32	10	10	12	0	68	22	112
2020	More than 20 years in current department or agency	48	27	16	8	0	0	76	8	22
2019	Less than 3 years in current department or agency	39	38	11	7	3	1	78	11	269
2019	3 to 10 years in current department or agency	29	41	12	13	5	0	70	18	186
2019	11 to 20 years in current department or agency	35	39	11	11	4	0	74	16	104
2019	More than 20 years in current department or agency	41	32	16	9	2	0	73	11	33
2018	Less than 3 years in current department or agency	39	37	13	5	5	0	77	10	255
2018	3 to 10 years in current department or agency	31	32	19	13	5	1	63	19	169
2018	11 to 20 years in current department or agency	30	37	14	10	8	1	68	18	98
2018	More than 20 years in current department or agency	33	33	20	11	3	0	65	14	31
2017	Less than 3 years in current department or agency	35	38	16	5	5	0	74	10	212
2017	3 to 10 years in current department or agency	30	35	15	9	9	1	66	19	213
2017	11 to 20 years in current department or agency	20	41	19	13	7	0	61	20	115
2017	More than 20 years in current department or agency	29	43	9	15	3	0	73	18	33

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	33	10	5	1	0	84	6	203
2020	3 to 10 years in current department or agency	50	33	11	4	2	0	83	6	197
2020	11 to 20 years in current department or agency	54	28	8	4	5	0	82	10	110
2020	More than 20 years in current department or agency	63	32	5	0	0	0	95	0	21
2019	Less than 3 years in current department or agency	52	33	10	5	1	0	85	5	269
2019	3 to 10 years in current department or agency	47	34	10	8	1	0	81	9	184
2019	11 to 20 years in current department or agency	50	36	6	7	1	0	86	8	104
2019	More than 20 years in current department or agency	63	26	6	3	2	0	89	5	33
2018	Less than 3 years in current department or agency	45	32	14	6	2	0	77	8	255
2018	3 to 10 years in current department or agency	34	46	12	4	4	0	80	8	168
2018	11 to 20 years in current department or agency	55	34	10	1	0	0	89	1	98
2018	More than 20 years in current department or agency	70	27	0	3	0	0	97	3	30
2017	Less than 3 years in current department or agency	44	36	13	4	3	1	80	7	211
2017	3 to 10 years in current department or agency	42	41	10	4	3	0	83	7	214
2017	11 to 20 years in current department or agency	53	34	7	2	4	1	87	5	115
2017	More than 20 years in current department or agency	58	36	3	3	0	0	94	3	33
2014	Less than 3 years in current department or agency	60	30	7	1	1	1	91	2	102
2014	3 to 10 years in current department or agency	50	35	8	3	3	0	86	6	328
2014	11 to 20 years in current department or agency	66	25	8	1	0	0	92	1	103
2014	More than 20 years in current department or agency	71	24	5	0	0	0	95	0	40

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	44	11	9	1	0	0	79	10	204
2020	3 to 10 years in current department or agency	39	36	13	10	2	0	0	75	13	199
2020	11 to 20 years in current department or agency	33	35	14	12	6	0	0	68	19	111
2020	More than 20 years in current department or agency	54	11	25	0	9	0	0	66	9	21
2019	Less than 3 years in current department or agency	37	38	11	9	4	1	0	76	13	267
2019	3 to 10 years in current department or agency	30	38	15	11	6	0	0	68	17	184
2019	11 to 20 years in current department or agency	35	47	8	8	2	0	0	82	10	104
2019	More than 20 years in current department or agency	41	36	14	3	5	0	0	77	9	33
2018	Less than 3 years in current department or agency	36	37	12	9	4	0	1	74	14	255
2018	3 to 10 years in current department or agency	28	41	15	7	10	0	0	69	17	169
2018	11 to 20 years in current department or agency	27	49	11	6	6	1	0	76	12	98
2018	More than 20 years in current department or agency	30	39	10	21	0	0	0	69	21	31
2017	Less than 3 years in current department or agency	33	44	10	7	5	1	0	77	13	212
2017	3 to 10 years in current department or agency	29	42	12	11	5	0	1	72	16	213
2017	11 to 20 years in current department or agency	22	46	17	11	4	0	0	68	15	115
2017	More than 20 years in current department or agency	50	31	6	9	3	0	0	81	13	33
2014	Less than 3 years in current department or agency	29	39	15	9	6	1	1	69	15	101
2014	3 to 10 years in current department or agency	22	39	17	14	8	0	0	62	21	328
2014	11 to 20 years in current department or agency	30	42	10	12	4	1	1	73	17	103
2014	More than 20 years in current department or agency	33	45	12	9	0	0	0	78	9	40

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	35	8	10	1	0	0	81	11	204
2020	3 to 10 years in current department or agency	37	33	14	9	6	0	0	71	16	198
2020	11 to 20 years in current department or agency	40	30	16	7	8	0	0	70	15	112
2020	More than 20 years in current department or agency	53	21	13	8	5	0	0	74	13	22
2019	Less than 3 years in current department or agency	40	34	13	8	5	0	0	74	13	267
2019	3 to 10 years in current department or agency	37	36	13	10	4	0	0	73	14	186
2019	11 to 20 years in current department or agency	37	44	12	5	2	0	1	82	7	104
2019	More than 20 years in current department or agency	32	45	14	3	5	0	0	77	9	33
2018	Less than 3 years in current department or agency	35	39	11	9	4	1	0	75	14	255
2018	3 to 10 years in current department or agency	29	35	19	8	9	0	0	64	17	169
2018	11 to 20 years in current department or agency	30	48	11	7	5	0	0	77	12	97
2018	More than 20 years in current department or agency	30	23	28	13	3	0	3	54	16	31
2017	Less than 3 years in current department or agency	45	30	14	5	6	0	1	75	11	212
2017	3 to 10 years in current department or agency	35	36	13	8	8	0	0	71	16	214
2017	11 to 20 years in current department or agency	26	39	17	10	7	1	0	66	17	114
2017	More than 20 years in current department or agency	32	31	15	15	3	0	3	65	19	33
2014	Less than 3 years in current department or agency	36	33	15	10	4	1	1	71	14	102
2014	3 to 10 years in current department or agency	26	39	13	14	8	0	1	65	22	328
2014	11 to 20 years in current department or agency	35	38	13	12	2	0	0	73	14	103
2014	More than 20 years in current department or agency	26	40	22	7	3	0	2	67	10	40

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	40	9	10	1	0	0	80	11	203
2020	3 to 10 years in current department or agency	41	32	15	8	4	0	0	74	11	197
2020	11 to 20 years in current department or agency	34	46	5	10	5	0	0	80	15	110
2020	More than 20 years in current department or agency	40	36	7	9	7	0	0	76	17	22
2019	Less than 3 years in current department or agency	40	40	11	6	1	1	0	81	7	268
2019	3 to 10 years in current department or agency	31	45	12	6	5	0	0	76	11	186
2019	11 to 20 years in current department or agency	36	45	9	6	3	0	0	81	9	101
2019	More than 20 years in current department or agency	40	46	5	8	0	0	0	86	8	33
2018	Less than 3 years in current department or agency	37	37	15	7	4	0	0	74	12	255
2018	3 to 10 years in current department or agency	32	38	17	6	6	0	0	71	13	168
2018	11 to 20 years in current department or agency	34	45	12	7	3	0	0	78	10	96
2018	More than 20 years in current department or agency	30	33	28	6	0	0	3	65	6	31
2017	Less than 3 years in current department or agency	36	42	12	6	3	0	0	78	10	212
2017	3 to 10 years in current department or agency	34	35	14	9	7	0	1	69	17	214
2017	11 to 20 years in current department or agency	20	47	16	13	2	0	2	69	15	114
2017	More than 20 years in current department or agency	39	37	12	6	0	0	6	81	7	33
2014	Less than 3 years in current department or agency	40	36	16	5	2	1	0	77	7	102
2014	3 to 10 years in current department or agency	29	40	14	10	6	0	0	70	17	328
2014	11 to 20 years in current department or agency	36	35	17	8	5	0	0	71	13	103
2014	More than 20 years in current department or agency	28	49	11	7	5	0	0	77	12	40

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	38	10	7	2	0	81	9	204
2020	3 to 10 years in current department or agency	44	34	11	7	4	0	78	10	199
2020	11 to 20 years in current department or agency	45	35	6	9	5	0	80	14	112
2020	More than 20 years in current department or agency	48	43	9	0	0	0	91	0	22
2019	Less than 3 years in current department or agency	45	39	10	4	2	0	84	6	269
2019	3 to 10 years in current department or agency	38	39	9	11	3	0	77	14	187
2019	11 to 20 years in current department or agency	35	46	9	7	3	1	81	10	104
2019	More than 20 years in current department or agency	52	32	13	0	3	0	84	3	33
2018	Less than 3 years in current department or agency	40	38	13	7	3	0	78	9	254
2018	3 to 10 years in current department or agency	30	45	15	4	5	0	76	10	169
2018	11 to 20 years in current department or agency	38	48	6	7	2	0	85	9	98
2018	More than 20 years in current department or agency	50	44	3	3	0	0	94	3	31
2017	Less than 3 years in current department or agency	43	38	9	5	6	0	81	11	212
2017	3 to 10 years in current department or agency	30	45	13	6	6	0	76	11	214
2017	11 to 20 years in current department or agency	27	48	14	8	3	0	75	11	115
2017	More than 20 years in current department or agency	55	31	12	3	0	0	85	3	33
2014	Less than 3 years in current department or agency	42	40	10	5	2	1	83	7	102
2014	3 to 10 years in current department or agency	30	43	15	8	4	0	73	12	328
2014	11 to 20 years in current department or agency	45	38	13	3	1	0	83	4	103
2014	More than 20 years in current department or agency	46	44	7	3	0	0	90	3	40

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	28	13	8	6	0	0	74	13	203
2020	3 to 10 years in current department or agency	41	29	13	10	7	0	1	70	17	199
2020	11 to 20 years in current department or agency	39	31	13	9	7	1	0	70	17	112
2020	More than 20 years in current department or agency	46	36	0	7	11	0	0	82	18	22
2019	Less than 3 years in current department or agency	45	35	12	4	3	0	0	80	8	269
2019	3 to 10 years in current department or agency	41	30	18	5	5	0	1	72	10	185
2019	11 to 20 years in current department or agency	44	27	16	6	7	0	0	71	13	102
2019	More than 20 years in current department or agency	57	24	14	3	2	0	0	81	5	33
2018	Less than 3 years in current department or agency	50	26	11	9	4	0	1	76	13	254
2018	3 to 10 years in current department or agency	37	35	15	7	4	0	2	73	11	170
2018	11 to 20 years in current department or agency	45	22	20	5	8	0	0	67	13	97
2018	More than 20 years in current department or agency	51	23	16	7	3	0	0	74	9	32
2017	Less than 3 years in current department or agency	44	27	16	9	2	0	1	73	11	212
2017	3 to 10 years in current department or agency	42	35	10	9	3	0	0	78	12	213
2017	11 to 20 years in current department or agency	36	33	16	4	9	2	1	71	13	115
2017	More than 20 years in current department or agency	58	32	0	3	6	0	0	90	10	33
2014	Less than 3 years in current department or agency	54	33	9	1	3	0	0	88	4	102
2014	3 to 10 years in current department or agency	42	35	14	5	3	0	0	77	8	328
2014	11 to 20 years in current department or agency	39	30	17	10	3	0	0	69	14	103
2014	More than 20 years in current department or agency	45	36	14	2	2	0	0	81	5	40

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	23	29	28	9	0	0	37	34	203
2020	3 to 10 years in current department or agency	11	25	34	23	5	0	1	29	37	200
2020	11 to 20 years in current department or agency	12	27	34	16	12	0	0	27	38	111
2020	More than 20 years in current department or agency	7	12	40	38	4	0	0	41	19	22
2019	Less than 3 years in current department or agency	11	17	35	23	11	1	2	35	29	268
2019	3 to 10 years in current department or agency	8	17	41	23	7	0	4	32	26	184
2019	11 to 20 years in current department or agency	5	23	42	22	8	0	0	29	28	104
2019	More than 20 years in current department or agency	0	16	39	30	12	0	2	43	17	32
2018	Less than 3 years in current department or agency	10	18	32	20	15	3	3	37	30	253
2018	3 to 10 years in current department or agency	13	19	37	19	11	0	1	30	32	169
2018	11 to 20 years in current department or agency	4	36	42	15	3	0	1	18	40	97
2018	More than 20 years in current department or agency	0	27	40	26	7	0	0	33	27	32
2017	Less than 3 years in current department or agency	7	18	39	20	10	2	4	32	26	212
2017	3 to 10 years in current department or agency	11	24	35	13	11	1	4	26	37	213
2017	11 to 20 years in current department or agency	11	31	39	12	6	0	1	18	42	114
2017	More than 20 years in current department or agency	0	21	40	18	22	0	0	40	21	33
2014	Less than 3 years in current department or agency	11	15	42	20	6	4	3	28	28	102
2014	3 to 10 years in current department or agency	8	25	36	22	5	1	2	29	34	327
2014	11 to 20 years in current department or agency	13	28	39	12	5	2	1	18	42	103
2014	More than 20 years in current department or agency	10	20	52	14	5	0	0	19	30	40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	14	22	32	25	3	0	59	19	202
2020	3 to 10 years in current department or agency	6	11	32	32	17	1	1	50	17	200
2020	11 to 20 years in current department or agency	6	13	29	30	20	2	0	51	20	110
2020	More than 20 years in current department or agency	9	4	30	40	12	0	5	55	14	22
2019	Less than 3 years in current department or agency	7	14	29	25	18	4	2	47	23	265
2019	3 to 10 years in current department or agency	6	14	28	35	15	0	2	51	20	186
2019	11 to 20 years in current department or agency	6	17	28	32	17	0	0	49	23	104
2019	More than 20 years in current department or agency	0	15	33	30	20	0	2	51	15	32
2018	Less than 3 years in current department or agency	6	16	28	23	20	4	3	46	24	254
2018	3 to 10 years in current department or agency	13	21	24	26	14	0	2	41	34	170
2018	11 to 20 years in current department or agency	11	21	35	25	7	0	1	32	32	96
2018	More than 20 years in current department or agency	9	16	26	33	12	0	4	47	26	32
2017	Less than 3 years in current department or agency	5	13	29	18	22	7	7	46	21	210
2017	3 to 10 years in current department or agency	15	17	34	14	15	1	5	30	34	211
2017	11 to 20 years in current department or agency	12	31	36	14	5	1	1	19	44	114
2017	More than 20 years in current department or agency	3	24	27	30	15	0	0	46	27	33
2014	Less than 3 years in current department or agency	6	10	28	27	18	5	5	51	18	102
2014	3 to 10 years in current department or agency	9	17	31	28	11	1	3	41	27	327
2014	11 to 20 years in current department or agency	12	18	31	27	8	2	2	36	31	103
2014	More than 20 years in current department or agency	10	17	46	12	9	2	5	22	29	40

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	24	32	15	13	1	1	29	38	204
2020	3 to 10 years in current department or agency	19	24	32	17	6	0	1	24	44	200
2020	11 to 20 years in current department or agency	19	27	25	18	8	3	0	27	48	112
2020	More than 20 years in current department or agency	0	26	51	8	11	0	4	20	27	22
2019	Less than 3 years in current department or agency	14	22	33	16	11	2	2	28	38	267
2019	3 to 10 years in current department or agency	16	25	28	19	10	0	2	29	42	186
2019	11 to 20 years in current department or agency	12	25	33	20	7	2	1	29	37	104
2019	More than 20 years in current department or agency	14	28	26	13	10	0	8	25	46	31
2018	Less than 3 years in current department or agency	14	22	30	15	13	3	2	30	38	255
2018	3 to 10 years in current department or agency	18	23	36	10	11	1	2	21	42	170
2018	11 to 20 years in current department or agency	12	35	32	14	4	1	2	18	48	97
2018	More than 20 years in current department or agency	14	34	21	19	10	3	0	29	49	32
2017	Less than 3 years in current department or agency	8	22	31	15	14	5	4	33	33	211
2017	3 to 10 years in current department or agency	22	23	28	12	9	1	5	22	48	213
2017	11 to 20 years in current department or agency	20	26	31	16	4	0	4	20	48	113
2017	More than 20 years in current department or agency	3	29	27	22	16	0	3	39	34	33
2014	Less than 3 years in current department or agency	20	23	21	14	12	2	8	29	48	102
2014	3 to 10 years in current department or agency	19	28	31	12	4	2	3	17	50	328
2014	11 to 20 years in current department or agency	17	30	36	6	6	2	3	12	50	103
2014	More than 20 years in current department or agency	18	28	36	14	2	0	2	17	46	40

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	19	22	35	17	0	0	52	26	202
2020	3 to 10 years in current department or agency	10	18	27	34	10	0	1	44	28	200
2020	11 to 20 years in current department or agency	9	17	37	20	16	1	0	36	27	111
2020	More than 20 years in current department or agency	3	16	36	37	8	0	0	45	19	22
2019	Less than 3 years in current department or agency	7	13	27	36	16	1	0	53	20	266
2019	3 to 10 years in current department or agency	5	13	41	29	10	0	1	40	18	185
2019	11 to 20 years in current department or agency	3	15	43	23	14	1	0	38	18	104
2019	More than 20 years in current department or agency	2	14	32	34	16	0	2	51	16	32
2018	Less than 3 years in current department or agency	3	16	26	30	20	2	2	52	21	255
2018	3 to 10 years in current department or agency	5	16	34	28	13	1	2	42	23	170
2018	11 to 20 years in current department or agency	5	18	42	31	5	0	0	35	23	96
2018	More than 20 years in current department or agency	12	9	39	31	10	0	0	40	21	32
2017	Less than 3 years in current department or agency	6	10	29	24	25	3	4	52	17	211
2017	3 to 10 years in current department or agency	7	17	35	25	11	0	5	38	25	213
2017	11 to 20 years in current department or agency	7	28	36	21	6	0	2	27	36	112
2017	More than 20 years in current department or agency	3	23	28	24	19	0	3	44	27	33
2014	Less than 3 years in current department or agency	1	13	33	28	15	5	6	48	15	102
2014	3 to 10 years in current department or agency	6	15	40	24	11	1	3	37	22	325
2014	11 to 20 years in current department or agency	10	18	39	28	4	2	0	32	28	103
2014	More than 20 years in current department or agency	7	23	32	33	5	0	0	37	31	40

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	21	26	22	16	0	1	39	35	203
2020	3 to 10 years in current department or agency	18	18	25	27	11	0	1	39	36	200
2020	11 to 20 years in current department or agency	12	27	26	20	13	1	1	34	39	112
2020	More than 20 years in current department or agency	19	16	35	13	17	0	0	29	35	22
2019	Less than 3 years in current department or agency	8	13	27	25	21	4	3	49	23	264
2019	3 to 10 years in current department or agency	12	14	33	27	12	0	1	40	27	184
2019	11 to 20 years in current department or agency	10	19	31	23	15	1	1	38	30	104
2019	More than 20 years in current department or agency	2	26	30	26	10	2	3	38	30	31
2018	Less than 3 years in current department or agency	10	16	22	25	20	3	4	48	28	254
2018	3 to 10 years in current department or agency	12	25	27	23	10	1	3	34	38	170
2018	11 to 20 years in current department or agency	16	27	26	25	6	0	0	31	43	97
2018	More than 20 years in current department or agency	18	25	41	17	0	0	0	17	43	32
2017	Less than 3 years in current department or agency	9	16	28	18	20	3	5	42	27	213
2017	3 to 10 years in current department or agency	12	19	30	20	12	1	6	34	33	210
2017	11 to 20 years in current department or agency	23	23	32	17	5	0	1	22	46	112
2017	More than 20 years in current department or agency	12	12	36	22	16	0	3	38	25	33
2014	Less than 3 years in current department or agency	12	20	25	21	12	3	8	37	35	102
2014	3 to 10 years in current department or agency	17	25	31	15	7	0	3	23	44	326
2014	11 to 20 years in current department or agency	25	22	34	12	4	2	2	16	49	103
2014	More than 20 years in current department or agency	26	26	36	7	5	0	0	11	52	40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	16	29	25	22	3	2	49	20	202
2020	3 to 10 years in current department or agency	9	19	26	29	15	2	1	45	29	200
2020	11 to 20 years in current department or agency	9	15	26	31	18	0	0	49	25	111
2020	More than 20 years in current department or agency	9	8	43	28	12	0	0	40	17	22
2019	Less than 3 years in current department or agency	11	20	27	18	15	6	3	36	34	263
2019	3 to 10 years in current department or agency	11	23	29	24	10	3	0	35	35	185
2019	11 to 20 years in current department or agency	9	26	23	27	13	0	2	41	36	104
2019	More than 20 years in current department or agency	3	32	23	26	10	0	5	38	37	32
2018	Less than 3 years in current department or agency	15	26	21	15	15	6	2	34	44	255
2018	3 to 10 years in current department or agency	19	16	30	18	13	1	3	32	37	168
2018	11 to 20 years in current department or agency	24	25	27	19	6	0	0	25	48	96
2018	More than 20 years in current department or agency	25	27	23	14	11	0	0	25	53	31
2017	Less than 3 years in current department or agency	12	22	28	13	13	7	6	29	39	212
2017	3 to 10 years in current department or agency	13	23	25	20	11	3	4	34	39	212
2017	11 to 20 years in current department or agency	24	30	25	16	4	0	2	20	54	114
2017	More than 20 years in current department or agency	15	36	16	20	9	3	0	30	53	33
2014	Less than 3 years in current department or agency	6	16	25	24	14	5	10	45	26	102
2014	3 to 10 years in current department or agency	6	17	31	29	12	1	4	43	25	326
2014	11 to 20 years in current department or agency	10	17	31	23	12	4	4	38	29	103
2014	More than 20 years in current department or agency	18	25	29	14	7	0	7	23	46	40

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	19	31	25	14	2	0	40	29	203
2020	3 to 10 years in current department or agency	15	21	35	18	10	1	1	28	37	199
2020	11 to 20 years in current department or agency	19	18	29	24	9	0	1	34	37	112
2020	More than 20 years in current department or agency	4	16	45	20	15	0	0	35	20	22
2019	Less than 3 years in current department or agency	13	19	29	21	13	4	2	36	33	269
2019	3 to 10 years in current department or agency	11	21	35	22	8	1	2	31	33	186
2019	11 to 20 years in current department or agency	9	19	37	25	8	2	0	33	29	104
2019	More than 20 years in current department or agency	11	19	23	25	12	0	9	42	33	32
2018	Less than 3 years in current department or agency	10	19	34	17	13	5	2	32	31	254
2018	3 to 10 years in current department or agency	14	25	36	14	8	1	2	23	40	170
2018	11 to 20 years in current department or agency	14	22	37	16	7	1	2	25	37	97
2018	More than 20 years in current department or agency	9	15	45	13	7	7	4	22	27	31
2017	Less than 3 years in current department or agency	12	16	36	15	12	6	4	31	30	210
2017	3 to 10 years in current department or agency	13	21	34	17	8	2	4	27	37	213
2017	11 to 20 years in current department or agency	16	23	36	15	5	2	3	21	41	115
2017	More than 20 years in current department or agency	3	11	42	18	16	6	3	38	16	33
2014	Less than 3 years in current department or agency	13	16	35	14	6	5	11	24	34	101
2014	3 to 10 years in current department or agency	14	22	38	17	6	1	2	24	36	326
2014	11 to 20 years in current department or agency	13	20	40	18	6	2	1	25	34	103
2014	More than 20 years in current department or agency	15	22	30	31	2	0	0	33	36	40

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	24	33	22	12	0	0	34	32	203
2020	3 to 10 years in current department or agency	14	29	32	21	4	0	0	25	43	200
2020	11 to 20 years in current department or agency	13	32	41	12	3	0	0	14	45	111
2020	More than 20 years in current department or agency	16	20	19	41	4	0	0	45	36	22
2019	Less than 3 years in current department or agency	15	21	34	20	8	2	0	29	37	268
2019	3 to 10 years in current department or agency	14	36	31	12	6	0	1	18	51	185
2019	11 to 20 years in current department or agency	23	30	29	11	7	1	0	18	53	104
2019	More than 20 years in current department or agency	13	47	6	22	11	0	0	34	60	32

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	38	11	5	2	6	6	80	8	205
2020	3 to 10 years in current department or agency	28	33	16	8	4	7	4	69	14	200
2020	11 to 20 years in current department or agency	29	36	15	12	6	3	1	67	18	111
2020	More than 20 years in current department or agency	35	23	23	0	0	15	4	72	0	22
2019	Less than 3 years in current department or agency	31	36	13	4	5	7	4	75	10	268
2019	3 to 10 years in current department or agency	25	34	16	11	8	4	3	63	20	186
2019	11 to 20 years in current department or agency	30	34	16	5	5	7	2	71	11	104
2019	More than 20 years in current department or agency	43	23	14	3	3	5	9	76	7	32
2018	Less than 3 years in current department or agency	29	31	12	8	3	10	6	72	14	253
2018	3 to 10 years in current department or agency	19	35	18	11	6	4	7	61	19	170
2018	11 to 20 years in current department or agency	23	40	13	12	7	2	2	66	20	98
2018	More than 20 years in current department or agency	16	32	27	19	3	0	3	49	23	32
2017	Less than 3 years in current department or agency	36	28	11	8	4	8	5	73	14	213
2017	3 to 10 years in current department or agency	23	33	17	7	9	4	6	63	18	211
2017	11 to 20 years in current department or agency	22	32	20	11	11	2	2	56	23	114
2017	More than 20 years in current department or agency	32	40	16	6	0	3	3	77	6	33
2014	Less than 3 years in current department or agency	32	27	13	6	5	10	6	71	13	102
2014	3 to 10 years in current department or agency	26	29	17	11	10	3	3	59	23	328
2014	11 to 20 years in current department or agency	28	35	16	7	7	3	4	67	15	103
2014	More than 20 years in current department or agency	28	35	22	7	2	2	3	67	10	40

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	31	4	4	1	0	0	90	5	204
2020	3 to 10 years in current department or agency	58	23	7	5	7	1	0	81	12	199
2020	11 to 20 years in current department or agency	53	24	7	10	6	0	0	77	16	111
2020	More than 20 years in current department or agency	54	33	5	4	0	4	0	91	5	22
2019	Less than 3 years in current department or agency	57	27	9	5	2	1	0	84	7	268
2019	3 to 10 years in current department or agency	53	28	7	7	4	0	1	81	12	186
2019	11 to 20 years in current department or agency	50	31	6	9	3	0	0	81	13	104
2019	More than 20 years in current department or agency	58	39	0	0	0	3	0	100	0	32
2018	Less than 3 years in current department or agency	56	26	10	6	2	0	0	82	8	254
2018	3 to 10 years in current department or agency	41	34	5	11	5	4	1	78	17	170
2018	11 to 20 years in current department or agency	51	34	2	6	6	1	0	86	12	97
2018	More than 20 years in current department or agency	54	32	3	3	9	0	0	86	11	32
2017	Less than 3 years in current department or agency	50	32	8	6	3	1	0	82	9	213
2017	3 to 10 years in current department or agency	47	29	8	10	6	1	0	76	16	214
2017	11 to 20 years in current department or agency	42	32	8	8	9	1	0	75	17	115
2017	More than 20 years in current department or agency	63	34	0	3	0	0	0	97	3	33
2014	Less than 3 years in current department or agency	46	35	7	7	4	2	0	82	11	102
2014	3 to 10 years in current department or agency	43	27	11	12	8	0	0	70	19	328
2014	11 to 20 years in current department or agency	56	28	7	6	3	1	0	85	9	103
2014	More than 20 years in current department or agency	47	40	11	0	2	0	0	87	2	40

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	27	4	2	0	0	0	94	2	205
2020	3 to 10 years in current department or agency	58	30	6	4	0	1	0	89	4	199
2020	11 to 20 years in current department or agency	47	39	6	6	2	0	0	86	8	112
2020	More than 20 years in current department or agency	59	36	5	0	0	0	0	95	0	21
2019	Less than 3 years in current department or agency	56	34	2	6	1	0	0	90	7	268
2019	3 to 10 years in current department or agency	50	38	4	6	2	0	0	87	8	184
2019	11 to 20 years in current department or agency	48	43	5	3	2	0	0	91	4	103
2019	More than 20 years in current department or agency	58	39	0	3	0	0	0	97	3	32
2018	Less than 3 years in current department or agency	57	34	3	5	1	0	0	91	6	253
2018	3 to 10 years in current department or agency	50	35	4	6	3	1	1	87	9	170
2018	11 to 20 years in current department or agency	45	42	5	8	1	0	0	87	9	98
2018	More than 20 years in current department or agency	55	39	0	0	6	0	0	94	6	32
2017	Less than 3 years in current department or agency	51	38	5	5	1	0	0	89	6	213
2017	3 to 10 years in current department or agency	45	39	9	5	2	0	0	84	7	214
2017	11 to 20 years in current department or agency	33	47	10	8	2	0	0	80	10	115
2017	More than 20 years in current department or agency	45	46	3	6	0	0	0	91	6	33
2014	Less than 3 years in current department or agency	52	35	7	4	0	1	0	89	4	102
2014	3 to 10 years in current department or agency	36	44	10	6	3	0	0	81	9	328
2014	11 to 20 years in current department or agency	43	39	6	7	4	0	0	83	11	103
2014	More than 20 years in current department or agency	57	38	5	0	0	0	0	95	0	40

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	35	6	3	0	1	0	91	3	205
2020	3 to 10 years in current department or agency	52	34	6	5	2	1	0	87	6	200
2020	11 to 20 years in current department or agency	41	39	8	10	2	0	0	80	12	109
2020	More than 20 years in current department or agency	52	39	4	5	0	0	0	91	5	22
2019	Less than 3 years in current department or agency	50	37	8	2	1	2	0	89	3	268
2019	3 to 10 years in current department or agency	42	39	11	6	2	0	0	81	8	186
2019	11 to 20 years in current department or agency	46	39	13	2	1	0	0	84	2	104
2019	More than 20 years in current department or agency	53	38	6	3	0	0	0	91	3	32
2018	Less than 3 years in current department or agency	49	34	9	4	2	2	0	85	6	253
2018	3 to 10 years in current department or agency	37	39	9	7	5	2	1	78	13	170
2018	11 to 20 years in current department or agency	46	40	7	4	3	0	0	86	7	98
2018	More than 20 years in current department or agency	42	49	3	0	6	0	0	91	6	32

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	26	6	3	2	3	2	88	5	204
2020	3 to 10 years in current department or agency	55	23	9	4	4	4	1	81	9	200
2020	11 to 20 years in current department or agency	50	25	10	4	8	1	3	77	13	111
2020	More than 20 years in current department or agency	55	20	12	0	0	9	4	86	0	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	23	7	4	0	0	1	88	5	205
2020	3 to 10 years in current department or agency	61	22	9	5	1	1	1	84	7	200
2020	11 to 20 years in current department or agency	50	33	6	5	3	0	2	85	9	111
2020	More than 20 years in current department or agency	72	20	4	0	5	0	0	91	5	22
2019	Less than 3 years in current department or agency	57	20	11	6	2	1	2	80	8	268
2019	3 to 10 years in current department or agency	54	27	9	6	2	0	2	82	8	186
2019	11 to 20 years in current department or agency	52	34	9	1	1	1	3	89	2	104
2019	More than 20 years in current department or agency	65	15	7	7	3	0	3	83	10	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	35	6	6	0	1	0	88	6	205
2020	3 to 10 years in current department or agency	51	32	9	5	3	0	0	83	7	200
2020	11 to 20 years in current department or agency	38	41	9	8	3	0	1	80	11	111
2020	More than 20 years in current department or agency	48	18	30	3	0	0	0	67	3	22
2019	Less than 3 years in current department or agency	45	31	11	8	4	1	0	77	12	268
2019	3 to 10 years in current department or agency	44	31	8	8	6	0	1	77	15	184
2019	11 to 20 years in current department or agency	43	43	6	4	4	0	0	86	7	104
2019	More than 20 years in current department or agency	51	30	9	3	3	0	3	84	7	32
2018	Less than 3 years in current department or agency	37	39	9	6	5	1	2	79	12	255
2018	3 to 10 years in current department or agency	33	35	11	13	7	0	1	68	20	169
2018	11 to 20 years in current department or agency	38	38	9	7	7	0	2	77	14	98
2018	More than 20 years in current department or agency	32	31	18	6	6	0	7	68	13	31
2017	Less than 3 years in current department or agency	44	32	8	8	4	1	3	79	13	213
2017	3 to 10 years in current department or agency	43	33	10	8	4	0	0	77	13	214
2017	11 to 20 years in current department or agency	32	41	11	9	6	0	1	74	15	115
2017	More than 20 years in current department or agency	43	39	6	6	3	0	3	84	9	33
2014	Less than 3 years in current department or agency	45	36	11	2	4	1	1	82	6	102
2014	3 to 10 years in current department or agency	34	35	13	11	7	0	1	69	18	328
2014	11 to 20 years in current department or agency	37	37	12	8	6	1	0	74	14	103
2014	More than 20 years in current department or agency	48	30	14	4	3	0	0	79	7	40

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	23	10	6	2	2	1	81	8	204
2020	3 to 10 years in current department or agency	50	26	12	5	4	1	1	78	9	199
2020	11 to 20 years in current department or agency	40	33	15	6	5	1	0	73	11	111
2020	More than 20 years in current department or agency	55	9	13	12	0	0	11	72	14	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	28	8	5	0	1	0	86	5	205
2020	3 to 10 years in current department or agency	52	35	5	5	3	0	0	87	8	200
2020	11 to 20 years in current department or agency	43	36	7	9	3	0	1	80	12	111
2020	More than 20 years in current department or agency	64	24	4	8	0	0	0	88	8	22
2019	Less than 3 years in current department or agency	51	29	12	5	2	1	0	81	7	265
2019	3 to 10 years in current department or agency	51	28	7	6	5	1	1	81	12	187
2019	11 to 20 years in current department or agency	49	40	5	4	2	0	0	89	6	104
2019	More than 20 years in current department or agency	55	32	6	3	0	0	3	90	3	32
2018	Less than 3 years in current department or agency	51	26	12	6	3	1	1	79	9	251
2018	3 to 10 years in current department or agency	39	36	14	3	7	0	1	75	11	169
2018	11 to 20 years in current department or agency	45	31	11	8	6	0	0	76	14	98
2018	More than 20 years in current department or agency	32	33	22	3	6	0	4	68	9	31
2017	Less than 3 years in current department or agency	50	31	7	7	2	1	1	83	10	213
2017	3 to 10 years in current department or agency	44	36	9	6	5	0	0	80	11	214
2017	11 to 20 years in current department or agency	41	39	8	10	3	0	0	80	12	115
2017	More than 20 years in current department or agency	57	30	7	0	6	0	0	87	6	33
2014	Less than 3 years in current department or agency	48	29	8	7	7	1	0	78	14	102
2014	3 to 10 years in current department or agency	37	39	7	10	6	1	0	76	16	326
2014	11 to 20 years in current department or agency	45	33	10	8	4	0	0	78	12	103
2014	More than 20 years in current department or agency	41	35	15	7	3	0	0	76	9	40

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	205
2020	3 to 10 years in current department or agency	43	57	200
2020	11 to 20 years in current department or agency	42	58	111
2020	More than 20 years in current department or agency	37	63	22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	17	6	2	1	3	9	89	4	205
2020	3 to 10 years in current department or agency	61	22	4	3	0	4	5	92	3	199
2020	11 to 20 years in current department or agency	59	17	12	0	2	3	8	85	2	111
2020	More than 20 years in current department or agency	65	8	9	3	0	14	0	86	4	22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	27	4	6	3	0	0	86	9	205
2020	3 to 10 years in current department or agency	61	23	7	4	5	0	0	84	9	199
2020	11 to 20 years in current department or agency	57	26	10	5	2	0	0	83	7	112
2020	More than 20 years in current department or agency	60	24	9	8	0	0	0	83	8	22
2019	Less than 3 years in current department or agency	56	26	9	5	3	1	0	83	8	269
2019	3 to 10 years in current department or agency	52	29	5	6	7	0	1	82	13	187
2019	11 to 20 years in current department or agency	56	34	5	3	3	0	0	90	6	104
2019	More than 20 years in current department or agency	66	22	3	6	3	0	0	88	9	33
2018	Less than 3 years in current department or agency	50	28	7	10	3	1	1	80	13	255
2018	3 to 10 years in current department or agency	45	28	11	7	8	1	1	74	15	169
2018	11 to 20 years in current department or agency	44	32	8	8	9	0	0	75	17	97
2018	More than 20 years in current department or agency	42	28	11	6	6	3	4	76	13	31
2017	Less than 3 years in current department or agency	57	26	7	5	4	1	1	84	9	212
2017	3 to 10 years in current department or agency	51	28	9	6	5	1	0	79	11	214
2017	11 to 20 years in current department or agency	43	33	10	10	4	0	0	76	14	114
2017	More than 20 years in current department or agency	54	30	7	6	3	0	0	84	9	33
2014	Less than 3 years in current department or agency	54	25	9	6	6	0	0	79	12	102
2014	3 to 10 years in current department or agency	41	33	8	10	7	0	0	75	17	328
2014	11 to 20 years in current department or agency	49	25	13	6	8	0	0	74	13	103
2014	More than 20 years in current department or agency	50	31	14	2	3	0	0	81	5	40

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	27	11	4	1	8	0	83	5	205
2020	3 to 10 years in current department or agency	41	29	12	10	1	7	0	75	11	200
2020	11 to 20 years in current department or agency	31	34	12	11	7	5	0	68	19	112
2020	More than 20 years in current department or agency	65	4	13	3	0	15	0	81	4	22
2019	Less than 3 years in current department or agency	37	34	14	5	2	9	0	77	8	265
2019	3 to 10 years in current department or agency	31	39	7	8	7	7	0	76	16	185
2019	11 to 20 years in current department or agency	29	38	19	5	4	6	0	71	9	103
2019	More than 20 years in current department or agency	32	35	22	3	0	7	0	73	3	32
2018	Less than 3 years in current department or agency	44	28	15	2	2	9	0	80	4	253
2018	3 to 10 years in current department or agency	28	36	15	9	7	6	1	68	17	170
2018	11 to 20 years in current department or agency	27	41	10	11	1	10	0	76	13	98
2018	More than 20 years in current department or agency	19	51	0	3	3	20	4	92	8	32
2017	Less than 3 years in current department or agency	36	35	14	3	2	10	1	79	6	213
2017	3 to 10 years in current department or agency	24	39	15	9	5	8	0	69	15	214
2017	11 to 20 years in current department or agency	21	34	16	17	8	4	0	58	26	115
2017	More than 20 years in current department or agency	27	24	19	15	0	15	0	60	18	33
2014	Less than 3 years in current department or agency	34	34	10	5	1	16	0	81	7	102
2014	3 to 10 years in current department or agency	23	39	19	9	4	7	0	66	14	328
2014	11 to 20 years in current department or agency	22	35	17	4	8	15	0	67	13	103
2014	More than 20 years in current department or agency	33	25	22	5	2	13	0	67	8	40

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	34	11	9	1	0	1	79	10	203
2020	3 to 10 years in current department or agency	34	32	18	12	3	0	0	66	16	200
2020	11 to 20 years in current department or agency	21	42	16	7	13	2	0	64	20	110
2020	More than 20 years in current department or agency	61	8	24	7	0	0	0	69	7	22
2019	Less than 3 years in current department or agency	35	35	16	6	4	3	0	72	11	266
2019	3 to 10 years in current department or agency	27	39	14	10	8	2	0	67	19	183
2019	11 to 20 years in current department or agency	20	47	22	7	4	1	0	67	11	103
2019	More than 20 years in current department or agency	46	28	16	9	0	0	0	75	9	33
2018	Less than 3 years in current department or agency	42	31	15	6	3	3	0	75	9	252
2018	3 to 10 years in current department or agency	24	35	19	12	9	1	1	60	21	170
2018	11 to 20 years in current department or agency	25	43	14	13	2	3	0	70	16	98
2018	More than 20 years in current department or agency	24	41	27	5	3	0	0	65	8	31
2017	Less than 3 years in current department or agency	34	40	12	7	2	4	2	78	9	213
2017	3 to 10 years in current department or agency	19	43	14	12	9	3	0	64	21	214
2017	11 to 20 years in current department or agency	12	39	17	21	8	2	0	52	30	115
2017	More than 20 years in current department or agency	21	41	18	10	7	3	0	64	17	33
2014	Less than 3 years in current department or agency	27	39	16	7	3	8	0	72	11	102
2014	3 to 10 years in current department or agency	22	35	19	14	8	2	0	58	23	328
2014	11 to 20 years in current department or agency	19	35	23	16	5	2	0	55	21	103
2014	More than 20 years in current department or agency	38	19	31	5	2	5	0	60	7	40

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	37	12	15	2	4	0	70	18	205
2020	3 to 10 years in current department or agency	23	31	16	20	6	5	0	56	27	199
2020	11 to 20 years in current department or agency	15	37	12	19	11	7	0	56	32	112
2020	More than 20 years in current department or agency	53	8	17	11	0	11	0	69	12	22
2019	Less than 3 years in current department or agency	24	40	14	11	4	7	0	68	17	265
2019	3 to 10 years in current department or agency	18	30	19	18	9	7	0	52	28	183
2019	11 to 20 years in current department or agency	11	49	22	11	4	4	0	62	15	102
2019	More than 20 years in current department or agency	34	37	10	12	3	4	0	74	16	32
2018	Less than 3 years in current department or agency	28	30	19	9	4	9	0	64	14	251
2018	3 to 10 years in current department or agency	15	30	24	15	10	5	1	48	27	170
2018	11 to 20 years in current department or agency	14	40	19	12	5	9	0	60	19	98
2018	More than 20 years in current department or agency	17	49	19	10	5	0	0	66	15	32
2017	Less than 3 years in current department or agency	22	40	14	10	3	9	1	69	15	212
2017	3 to 10 years in current department or agency	11	38	21	14	11	5	0	52	26	214
2017	11 to 20 years in current department or agency	7	35	26	22	6	3	0	44	30	115
2017	More than 20 years in current department or agency	15	32	28	9	7	9	0	52	17	33
2014	Less than 3 years in current department or agency	16	39	14	10	9	12	0	62	21	102
2014	3 to 10 years in current department or agency	11	31	22	21	9	6	0	44	33	327
2014	11 to 20 years in current department or agency	12	33	17	16	10	13	0	51	30	103
2014	More than 20 years in current department or agency	36	18	28	5	5	8	0	59	10	40

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	33	10	16	3	1	0	71	19	204
2020	3 to 10 years in current department or agency	21	38	17	20	4	1	0	59	24	198
2020	11 to 20 years in current department or agency	12	44	11	20	9	4	0	58	31	112
2020	More than 20 years in current department or agency	50	19	21	3	0	7	0	74	3	22
2019	Less than 3 years in current department or agency	23	36	19	11	8	4	0	61	19	266
2019	3 to 10 years in current department or agency	14	38	18	16	12	2	0	53	29	184
2019	11 to 20 years in current department or agency	14	44	22	15	3	3	0	59	18	103
2019	More than 20 years in current department or agency	33	34	18	16	0	0	0	67	16	31
2018	Less than 3 years in current department or agency	26	32	22	12	4	4	0	61	16	253
2018	3 to 10 years in current department or agency	11	32	19	26	11	1	1	43	37	170
2018	11 to 20 years in current department or agency	8	43	22	15	7	4	0	53	23	97
2018	More than 20 years in current department or agency	17	46	8	19	5	4	0	66	25	32
2017	Less than 3 years in current department or agency	23	41	18	9	4	4	1	68	13	213
2017	3 to 10 years in current department or agency	13	40	18	15	11	2	0	55	27	213
2017	11 to 20 years in current department or agency	11	41	19	18	10	1	0	52	28	115
2017	More than 20 years in current department or agency	19	32	28	15	7	0	0	50	22	33
2014	Less than 3 years in current department or agency	15	43	19	8	8	7	0	62	18	102
2014	3 to 10 years in current department or agency	12	32	21	21	12	2	0	45	33	328
2014	11 to 20 years in current department or agency	10	39	19	17	12	4	0	51	30	102
2014	More than 20 years in current department or agency	31	29	27	8	5	0	0	60	12	40

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	76	13	7	3	0	1	90	3	204
2020	3 to 10 years in current department or agency	61	28	7	3	0	1	89	4	200
2020	11 to 20 years in current department or agency	65	20	9	3	2	3	86	4	111
2020	More than 20 years in current department or agency	75	25	0	0	0	0	100	0	22
2019	Less than 3 years in current department or agency	68	24	5	1	0	2	94	1	268
2019	3 to 10 years in current department or agency	64	26	7	2	0	1	90	3	186
2019	11 to 20 years in current department or agency	59	30	6	2	0	2	92	2	102
2019	More than 20 years in current department or agency	61	29	10	0	0	0	90	0	33

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	43	10	6	1	0	1	83	7	205
2020	3 to 10 years in current department or agency	30	48	10	10	0	1	0	80	10	200
2020	11 to 20 years in current department or agency	23	50	14	7	4	3	0	75	11	112
2020	More than 20 years in current department or agency	44	29	23	4	0	0	0	73	4	22
2019	Less than 3 years in current department or agency	33	45	11	7	2	2	0	80	9	268
2019	3 to 10 years in current department or agency	30	49	8	11	1	0	0	80	12	185
2019	11 to 20 years in current department or agency	21	59	12	6	2	0	0	80	8	104
2019	More than 20 years in current department or agency	46	31	12	12	0	0	0	76	12	33
2018	Less than 3 years in current department or agency	40	39	11	5	2	2	1	81	8	252
2018	3 to 10 years in current department or agency	25	43	16	12	3	2	0	69	15	170
2018	11 to 20 years in current department or agency	29	42	16	11	1	0	0	71	12	98
2018	More than 20 years in current department or agency	24	55	4	8	6	4	0	82	14	31
2017	Less than 3 years in current department or agency	34	42	12	8	2	2	0	77	10	212
2017	3 to 10 years in current department or agency	24	42	18	9	5	3	0	68	14	214
2017	11 to 20 years in current department or agency	19	48	19	9	5	1	0	67	14	115
2017	More than 20 years in current department or agency	25	57	13	3	3	0	0	82	5	33
2014	Less than 3 years in current department or agency	27	48	11	6	5	4	0	77	12	102
2014	3 to 10 years in current department or agency	24	41	15	13	6	1	0	66	19	328
2014	11 to 20 years in current department or agency	32	38	18	10	1	1	0	71	11	103
2014	More than 20 years in current department or agency	38	35	25	0	0	2	0	75	0	40

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	41	19	13	4	1	64	17	205
2020	3 to 10 years in current department or agency	17	43	21	14	4	1	61	18	200
2020	11 to 20 years in current department or agency	14	41	17	15	9	3	57	25	112
2020	More than 20 years in current department or agency	28	52	11	4	4	0	80	9	22
2019	Less than 3 years in current department or agency	18	40	16	11	5	9	64	18	267
2019	3 to 10 years in current department or agency	13	45	20	17	4	1	58	22	184
2019	11 to 20 years in current department or agency	12	45	24	15	3	2	58	18	104
2019	More than 20 years in current department or agency	32	34	24	3	6	0	66	9	32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	34	6	5	1	1	1	87	6	204
2020	3 to 10 years in current department or agency	46	36	9	3	3	1	1	84	6	200
2020	11 to 20 years in current department or agency	44	35	10	3	7	1	0	80	9	112
2020	More than 20 years in current department or agency	63	33	4	0	0	0	0	96	0	22
2019	Less than 3 years in current department or agency	39	34	10	9	5	3	1	76	14	268
2019	3 to 10 years in current department or agency	41	38	10	6	4	1	1	80	10	184
2019	11 to 20 years in current department or agency	41	36	11	10	0	2	0	78	10	104
2019	More than 20 years in current department or agency	46	37	11	6	0	0	0	83	6	32
2018	Less than 3 years in current department or agency	34	34	11	13	4	3	2	71	17	254
2018	3 to 10 years in current department or agency	27	36	16	12	5	3	1	66	18	170
2018	11 to 20 years in current department or agency	29	38	17	11	5	1	0	68	16	97
2018	More than 20 years in current department or agency	17	48	18	9	5	0	3	67	14	31
2017	Less than 3 years in current department or agency	35	36	14	9	2	2	2	74	12	212
2017	3 to 10 years in current department or agency	36	35	10	9	5	4	1	75	14	213
2017	11 to 20 years in current department or agency	35	33	18	8	4	3	0	70	12	114
2017	More than 20 years in current department or agency	41	36	12	8	0	0	3	79	9	33
2014	Less than 3 years in current department or agency	31	35	9	13	9	3	1	69	22	102
2014	3 to 10 years in current department or agency	31	39	10	9	5	4	1	74	15	328
2014	11 to 20 years in current department or agency	32	44	7	10	2	3	2	80	12	103
2014	More than 20 years in current department or agency	41	45	10	2	0	2	0	88	2	40

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	37	9	4	0	0	0	87	4	205
2020	3 to 10 years in current department or agency	43	39	14	3	1	1	0	82	4	198
2020	11 to 20 years in current department or agency	40	37	10	4	6	2	0	79	11	112
2020	More than 20 years in current department or agency	58	25	13	4	0	0	0	83	4	21
2019	Less than 3 years in current department or agency	37	41	15	3	2	2	0	79	5	267
2019	3 to 10 years in current department or agency	34	42	14	5	4	1	0	77	9	187
2019	11 to 20 years in current department or agency	34	43	16	4	3	2	0	77	7	104
2019	More than 20 years in current department or agency	58	19	18	6	0	0	0	77	6	32
2018	Less than 3 years in current department or agency	43	36	13	5	2	1	1	80	7	254
2018	3 to 10 years in current department or agency	31	38	20	6	4	1	1	70	10	169
2018	11 to 20 years in current department or agency	30	46	14	5	1	4	0	80	6	97
2018	More than 20 years in current department or agency	26	46	14	7	8	0	0	72	15	32

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	26	13	11	2	12	5	68	16	203
2020	3 to 10 years in current department or agency	24	22	20	12	9	10	3	53	24	200
2020	11 to 20 years in current department or agency	21	21	21	16	12	7	2	46	31	112
2020	More than 20 years in current department or agency	46	21	17	3	0	4	9	77	4	22
2019	Less than 3 years in current department or agency	21	24	18	9	9	14	4	55	22	269
2019	3 to 10 years in current department or agency	15	28	18	15	11	10	3	50	29	186
2019	11 to 20 years in current department or agency	12	19	30	16	8	11	3	37	29	104
2019	More than 20 years in current department or agency	15	29	25	15	3	7	6	50	21	32
2018	Less than 3 years in current department or agency	27	22	17	8	6	14	5	61	17	254
2018	3 to 10 years in current department or agency	16	19	19	15	17	10	3	41	37	169
2018	11 to 20 years in current department or agency	8	26	19	18	14	12	3	40	38	97
2018	More than 20 years in current department or agency	7	28	15	24	2	17	7	46	35	32
2017	Less than 3 years in current department or agency	21	22	17	12	8	14	6	54	25	212
2017	3 to 10 years in current department or agency	13	21	20	13	17	10	6	41	36	213
2017	11 to 20 years in current department or agency	7	25	22	16	16	8	6	38	37	115
2017	More than 20 years in current department or agency	24	15	34	9	6	3	8	44	17	33
2014	Less than 3 years in current department or agency	13	19	15	10	10	22	12	48	29	102
2014	3 to 10 years in current department or agency	16	18	20	15	15	11	5	41	36	328
2014	11 to 20 years in current department or agency	14	17	25	13	14	11	5	38	32	103
2014	More than 20 years in current department or agency	24	22	20	11	9	7	8	54	23	40

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	37	13	12	4	1	0	71	16	205
2020	3 to 10 years in current department or agency	25	30	19	17	7	2	0	56	25	199
2020	11 to 20 years in current department or agency	22	31	17	16	10	4	0	56	27	111
2020	More than 20 years in current department or agency	45	27	5	16	0	7	0	78	17	22
2019	Less than 3 years in current department or agency	25	38	13	11	6	6	0	67	19	268
2019	3 to 10 years in current department or agency	19	36	15	19	11	0	0	56	30	184
2019	11 to 20 years in current department or agency	16	42	19	18	5	1	0	58	23	103
2019	More than 20 years in current department or agency	25	32	15	21	6	0	0	58	27	32
2018	Less than 3 years in current department or agency	30	35	15	9	4	6	1	70	14	252
2018	3 to 10 years in current department or agency	18	29	21	17	12	2	1	49	30	170
2018	11 to 20 years in current department or agency	13	41	17	16	10	1	1	56	27	97
2018	More than 20 years in current department or agency	21	39	10	10	17	3	0	62	28	32
2017	Less than 3 years in current department or agency	35	32	12	7	4	7	3	74	12	213
2017	3 to 10 years in current department or agency	26	38	14	11	7	2	1	66	19	213
2017	11 to 20 years in current department or agency	18	35	22	16	6	3	0	54	23	115
2017	More than 20 years in current department or agency	31	27	22	9	9	3	0	59	18	33
2014	Less than 3 years in current department or agency	37	29	11	5	10	6	2	72	16	102
2014	3 to 10 years in current department or agency	22	32	13	17	13	1	1	55	31	328
2014	11 to 20 years in current department or agency	23	40	22	9	6	1	0	63	15	103
2014	More than 20 years in current department or agency	26	40	26	3	3	2	0	68	5	40

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	30	11	19	10	4	1	58	30	205
2020	3 to 10 years in current department or agency	21	25	14	19	16	2	3	49	36	200
2020	11 to 20 years in current department or agency	13	24	19	17	24	1	1	38	43	112
2020	More than 20 years in current department or agency	12	8	16	28	18	0	17	25	55	21
2019	Less than 3 years in current department or agency	18	29	16	17	15	4	2	50	33	269
2019	3 to 10 years in current department or agency	16	25	14	22	18	2	4	43	42	186
2019	11 to 20 years in current department or agency	12	21	23	25	18	1	0	33	44	104
2019	More than 20 years in current department or agency	19	23	12	19	12	0	15	49	37	32
2018	Less than 3 years in current department or agency	23	27	19	11	12	4	5	54	25	254
2018	3 to 10 years in current department or agency	11	21	14	23	24	3	4	34	51	170
2018	11 to 20 years in current department or agency	9	31	12	16	30	2	1	41	47	98
2018	More than 20 years in current department or agency	4	16	14	30	27	0	9	22	63	32
2017	Less than 3 years in current department or agency	25	28	9	12	13	7	6	61	28	212
2017	3 to 10 years in current department or agency	11	21	16	21	27	2	2	34	49	214
2017	11 to 20 years in current department or agency	10	13	19	21	33	0	3	25	56	115
2017	More than 20 years in current department or agency	8	18	17	23	27	0	6	28	53	33
2014	Less than 3 years in current department or agency	16	20	21	11	19	8	6	41	35	102
2014	3 to 10 years in current department or agency	10	18	17	19	31	2	2	30	52	328
2014	11 to 20 years in current department or agency	12	21	16	24	25	1	1	34	49	103
2014	More than 20 years in current department or agency	12	22	14	15	23	5	9	39	45	40

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	21	10	7	4	0	2	79	11	204
2020	3 to 10 years in current department or agency	55	16	14	6	4	0	4	75	11	200
2020	11 to 20 years in current department or agency	52	20	14	6	5	0	4	74	12	111
2020	More than 20 years in current department or agency	72	4	8	0	3	0	13	87	4	22
2019	Less than 3 years in current department or agency	53	26	11	5	2	0	3	82	7	266
2019	3 to 10 years in current department or agency	48	19	17	9	2	0	4	71	12	185
2019	11 to 20 years in current department or agency	49	20	19	4	6	0	2	71	10	104
2019	More than 20 years in current department or agency	56	21	0	0	3	2	18	96	4	33

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	24	15	6	2	0	2	77	8	203
2020	3 to 10 years in current department or agency	48	26	14	5	4	0	2	76	10	196
2020	11 to 20 years in current department or agency	47	24	13	10	4	1	1	73	14	110
2020	More than 20 years in current department or agency	48	19	5	4	0	16	8	88	6	22
2019	Less than 3 years in current department or agency	50	20	16	6	5	1	2	72	11	266
2019	3 to 10 years in current department or agency	54	25	13	2	3	1	2	81	5	186
2019	11 to 20 years in current department or agency	48	23	16	7	2	2	2	74	9	104
2019	More than 20 years in current department or agency	55	13	4	9	3	0	16	80	15	32

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	7	3	2	2	2	2	92	4	204
2020	3 to 10 years in current department or agency	76	8	7	1	4	1	2	87	6	198
2020	11 to 20 years in current department or agency	69	9	6	4	5	3	3	84	9	111
2020	More than 20 years in current department or agency	79	5	0	0	0	4	13	100	0	22
2019	Less than 3 years in current department or agency	78	10	3	3	1	3	3	93	4	266
2019	3 to 10 years in current department or agency	78	8	4	2	3	2	3	90	5	186
2019	11 to 20 years in current department or agency	73	5	12	4	2	2	3	82	6	103
2019	More than 20 years in current department or agency	69	10	0	0	5	0	16	95	5	31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	83	7	2	1	0	2	5	96	1	205
2020	3 to 10 years in current department or agency	73	11	8	1	1	1	5	89	2	199
2020	11 to 20 years in current department or agency	69	9	6	1	5	0	10	87	6	111
2020	More than 20 years in current department or agency	64	5	7	0	0	0	24	91	0	22
2019	Less than 3 years in current department or agency	79	7	3	0	1	1	9	96	1	266
2019	3 to 10 years in current department or agency	80	3	2	1	3	0	10	93	5	185
2019	11 to 20 years in current department or agency	73	13	5	1	1	0	7	92	2	103
2019	More than 20 years in current department or agency	65	4	3	0	7	0	20	87	9	32

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	46	15	8	0	3	0	76	9	204
2020	3 to 10 years in current department or agency	26	43	15	13	2	1	0	70	15	200
2020	11 to 20 years in current department or agency	19	45	19	9	6	2	0	66	15	112
2020	More than 20 years in current department or agency	30	48	13	8	0	0	0	79	8	22
2019	Less than 3 years in current department or agency	24	45	18	9	0	3	0	71	10	268
2019	3 to 10 years in current department or agency	19	47	17	10	4	4	0	68	15	186
2019	11 to 20 years in current department or agency	18	55	19	4	0	5	0	76	4	102
2019	More than 20 years in current department or agency	32	38	14	10	3	0	3	72	14	33
2018	Less than 3 years in current department or agency	35	34	17	8	2	4	0	72	11	252
2018	3 to 10 years in current department or agency	19	37	23	9	7	5	1	59	16	170
2018	11 to 20 years in current department or agency	16	53	18	8	2	3	0	71	10	98
2018	More than 20 years in current department or agency	13	39	27	6	5	9	0	58	12	32
2017	Less than 3 years in current department or agency	31	40	15	5	4	3	2	75	9	213
2017	3 to 10 years in current department or agency	20	41	16	11	8	3	1	64	20	214
2017	11 to 20 years in current department or agency	16	39	23	12	7	3	1	57	19	115
2017	More than 20 years in current department or agency	15	45	28	9	3	0	0	59	12	33

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	36	7	7	0	1	86	7	202
2020	3 to 10 years in current department or agency	43	37	11	6	4	0	79	9	200
2020	11 to 20 years in current department or agency	36	36	10	9	7	2	74	16	112
2020	More than 20 years in current department or agency	64	24	4	4	0	4	91	5	22
2019	Less than 3 years in current department or agency	51	34	9	3	2	1	85	6	265
2019	3 to 10 years in current department or agency	33	48	10	5	3	0	82	8	182
2019	11 to 20 years in current department or agency	36	39	16	7	1	2	76	7	104
2019	More than 20 years in current department or agency	55	33	6	3	3	0	87	6	32
2018	Less than 3 years in current department or agency	55	35	5	1	2	1	91	3	254
2018	3 to 10 years in current department or agency	36	42	11	9	2	0	78	11	168
2018	11 to 20 years in current department or agency	50	38	4	6	0	2	90	6	98
2018	More than 20 years in current department or agency	42	37	10	5	3	3	82	8	31
2017	Less than 3 years in current department or agency	50	40	7	1	0	2	91	2	213
2017	3 to 10 years in current department or agency	41	39	9	3	3	4	84	6	212
2017	11 to 20 years in current department or agency	35	48	8	5	2	2	84	7	115
2017	More than 20 years in current department or agency	45	40	10	3	0	3	87	3	33
2014	Less than 3 years in current department or agency	47	34	7	6	3	4	83	9	102
2014	3 to 10 years in current department or agency	38	36	13	6	2	4	78	8	328
2014	11 to 20 years in current department or agency	48	38	7	6	1	1	86	7	103
2014	More than 20 years in current department or agency	39	46	10	3	0	2	87	3	40

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	32	7	4	0	2	0	89	4	205
2020	3 to 10 years in current department or agency	47	36	10	4	1	2	0	85	5	198
2020	11 to 20 years in current department or agency	46	37	8	6	3	0	0	83	9	112
2020	More than 20 years in current department or agency	68	28	4	0	0	0	0	96	0	22
2019	Less than 3 years in current department or agency	57	34	5	1	0	3	0	93	2	268
2019	3 to 10 years in current department or agency	49	38	8	2	1	1	1	88	3	184
2019	11 to 20 years in current department or agency	53	34	12	1	0	0	0	87	1	104
2019	More than 20 years in current department or agency	55	34	6	0	3	2	0	90	3	32
2018	Less than 3 years in current department or agency	55	31	9	1	1	3	0	88	3	253
2018	3 to 10 years in current department or agency	41	37	15	3	2	2	0	80	5	168
2018	11 to 20 years in current department or agency	46	40	8	3	1	3	0	88	4	98
2018	More than 20 years in current department or agency	48	33	10	2	3	0	4	85	5	32
2017	Less than 3 years in current department or agency	47	36	8	2	2	3	1	87	4	213
2017	3 to 10 years in current department or agency	44	33	12	4	5	2	0	79	9	214
2017	11 to 20 years in current department or agency	37	41	13	5	2	2	0	80	7	115
2017	More than 20 years in current department or agency	51	36	9	0	0	3	0	91	0	33
2014	Less than 3 years in current department or agency	45	27	12	3	5	8	0	78	9	102
2014	3 to 10 years in current department or agency	38	38	12	3	2	6	1	82	6	328
2014	11 to 20 years in current department or agency	47	39	8	3	2	2	0	87	5	103
2014	More than 20 years in current department or agency	48	38	9	5	0	0	0	86	5	40

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	34	8	5	0	3	86	6	205
2020	3 to 10 years in current department or agency	41	38	13	3	2	3	82	5	199
2020	11 to 20 years in current department or agency	49	32	9	3	5	2	82	8	112
2020	More than 20 years in current department or agency	68	20	12	0	0	0	88	0	22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	30	5	7	2	2	2	86	10	205
2020	3 to 10 years in current department or agency	46	30	10	8	1	2	2	80	10	200
2020	11 to 20 years in current department or agency	43	30	11	7	7	0	2	74	15	112
2020	More than 20 years in current department or agency	61	23	8	4	0	0	4	87	4	22

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	30	6	0	0	0	94	0	205
2020	3 to 10 years in current department or agency	57	30	8	4	0	0	88	4	200
2020	11 to 20 years in current department or agency	51	30	13	2	4	0	81	6	111
2020	More than 20 years in current department or agency	61	39	0	0	0	0	100	0	22
2019	Less than 3 years in current department or agency	67	26	5	1	0	0	93	1	266
2019	3 to 10 years in current department or agency	53	34	6	4	3	0	86	8	186
2019	11 to 20 years in current department or agency	54	36	5	4	1	0	90	5	104
2019	More than 20 years in current department or agency	69	22	3	3	3	0	91	6	32
2018	Less than 3 years in current department or agency	65	26	7	1	1	0	91	2	252
2018	3 to 10 years in current department or agency	43	40	7	5	3	1	84	9	169
2018	11 to 20 years in current department or agency	54	32	6	6	2	0	86	8	98
2018	More than 20 years in current department or agency	33	49	6	9	3	0	82	12	32
2017	Less than 3 years in current department or agency	54	38	6	1	0	1	93	1	213
2017	3 to 10 years in current department or agency	44	41	6	5	4	1	85	9	213
2017	11 to 20 years in current department or agency	40	41	10	6	3	0	81	9	115
2017	More than 20 years in current department or agency	50	37	13	0	0	0	87	0	32
2014	Less than 3 years in current department or agency	57	34	4	2	3	0	91	5	102
2014	3 to 10 years in current department or agency	47	35	10	4	3	0	82	8	328
2014	11 to 20 years in current department or agency	47	39	10	3	2	0	86	5	103
2014	More than 20 years in current department or agency	45	38	15	3	0	0	82	3	39

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	30	14	5	1	0	0	81	5	204
2020	3 to 10 years in current department or agency	44	32	14	6	2	0	0	77	9	198
2020	11 to 20 years in current department or agency	35	34	14	10	5	2	0	70	16	112
2020	More than 20 years in current department or agency	52	24	24	0	0	0	0	76	0	22
2019	Less than 3 years in current department or agency	54	28	11	3	1	2	0	84	4	266
2019	3 to 10 years in current department or agency	43	32	12	8	5	1	0	75	13	186
2019	11 to 20 years in current department or agency	45	37	9	5	3	1	0	83	8	104
2019	More than 20 years in current department or agency	54	30	13	3	0	0	0	84	3	32
2018	Less than 3 years in current department or agency	51	26	13	5	3	1	0	79	8	251
2018	3 to 10 years in current department or agency	33	34	19	8	5	0	1	67	13	168
2018	11 to 20 years in current department or agency	37	39	13	6	3	2	0	78	9	98
2018	More than 20 years in current department or agency	30	43	8	11	3	5	0	77	14	32
2017	Less than 3 years in current department or agency	45	34	11	5	4	1	0	80	9	211
2017	3 to 10 years in current department or agency	32	35	15	7	9	1	0	68	17	213
2017	11 to 20 years in current department or agency	23	36	21	14	6	0	0	59	20	115
2017	More than 20 years in current department or agency	43	33	13	11	0	0	0	76	11	33
2014	Less than 3 years in current department or agency	34	41	13	5	5	2	0	77	10	102
2014	3 to 10 years in current department or agency	27	36	18	10	9	0	0	63	19	328
2014	11 to 20 years in current department or agency	31	37	22	6	2	2	0	69	9	103
2014	More than 20 years in current department or agency	41	40	9	7	3	0	0	81	10	40

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	31	12	8	0	0	0	80	8	204
2020	3 to 10 years in current department or agency	44	33	13	8	1	0	0	77	10	196
2020	11 to 20 years in current department or agency	37	34	14	8	7	1	0	71	15	108
2020	More than 20 years in current department or agency	54	32	9	5	0	0	0	87	5	21
2019	Less than 3 years in current department or agency	47	34	10	5	2	1	0	82	8	267
2019	3 to 10 years in current department or agency	38	36	12	7	7	0	0	74	14	186
2019	11 to 20 years in current department or agency	43	36	14	5	2	0	0	79	7	104
2019	More than 20 years in current department or agency	45	38	14	3	0	0	0	83	3	32
2018	Less than 3 years in current department or agency	46	31	14	4	3	1	0	79	7	252
2018	3 to 10 years in current department or agency	30	39	12	14	5	0	0	69	19	167
2018	11 to 20 years in current department or agency	33	47	10	6	2	1	0	81	8	98
2018	More than 20 years in current department or agency	29	47	18	3	3	0	0	76	6	32
2017	Less than 3 years in current department or agency	44	36	11	5	5	0	0	80	9	213
2017	3 to 10 years in current department or agency	27	40	18	7	8	0	0	68	14	213
2017	11 to 20 years in current department or agency	25	37	17	17	5	0	0	62	21	115
2017	More than 20 years in current department or agency	43	32	15	6	0	0	3	78	6	33
2014	Less than 3 years in current department or agency	36	44	10	4	6	0	0	80	10	102
2014	3 to 10 years in current department or agency	26	41	15	11	7	0	0	67	18	327
2014	11 to 20 years in current department or agency	31	41	18	8	2	0	0	72	10	103
2014	More than 20 years in current department or agency	41	35	17	7	0	0	0	76	7	40

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	27	13	12	7	2	0	68	19	205
2020	3 to 10 years in current department or agency	40	28	14	12	6	1	0	68	18	200
2020	11 to 20 years in current department or agency	30	28	21	10	8	2	1	60	19	111
2020	More than 20 years in current department or agency	53	22	12	4	0	4	4	82	5	22
2019	Less than 3 years in current department or agency	42	17	18	10	10	3	0	62	20	268
2019	3 to 10 years in current department or agency	34	29	12	13	10	2	1	64	24	186
2019	11 to 20 years in current department or agency	40	21	13	13	8	4	1	64	23	104
2019	More than 20 years in current department or agency	58	19	9	11	3	0	0	77	15	32
2018	Less than 3 years in current department or agency	36	22	19	10	8	5	1	61	18	254
2018	3 to 10 years in current department or agency	25	23	19	13	15	3	1	50	30	169
2018	11 to 20 years in current department or agency	32	33	12	14	4	5	0	68	20	98
2018	More than 20 years in current department or agency	39	29	17	7	3	3	3	72	10	32
2017	Less than 3 years in current department or agency	33	20	19	10	11	5	1	57	22	213
2017	3 to 10 years in current department or agency	29	25	17	12	13	4	0	57	26	213
2017	11 to 20 years in current department or agency	22	24	23	15	12	4	1	48	28	115
2017	More than 20 years in current department or agency	30	24	22	11	3	3	7	60	16	33
2014	Less than 3 years in current department or agency	29	23	17	10	13	6	2	57	25	102
2014	3 to 10 years in current department or agency	27	20	18	17	15	3	0	48	33	328
2014	11 to 20 years in current department or agency	28	31	13	13	11	3	2	61	25	103
2014	More than 20 years in current department or agency	50	33	10	5	3	0	0	83	7	39

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	37	33	31	205
2020	3 to 10 years in current department or agency	41	29	30	200
2020	11 to 20 years in current department or agency	36	38	25	112
2020	More than 20 years in current department or agency	33	24	43	22
2019	Less than 3 years in current department or agency	41	23	36	270
2019	3 to 10 years in current department or agency	42	23	35	185
2019	11 to 20 years in current department or agency	40	35	24	104
2019	More than 20 years in current department or agency	38	36	26	32
2018	Less than 3 years in current department or agency	43	26	31	255
2018	3 to 10 years in current department or agency	44	23	33	170
2018	11 to 20 years in current department or agency	30	37	33	98
2018	More than 20 years in current department or agency	26	23	51	32
2017	Less than 3 years in current department or agency	38	30	32	213
2017	3 to 10 years in current department or agency	38	24	38	214
2017	11 to 20 years in current department or agency	38	22	40	115
2017	More than 20 years in current department or agency	39	33	28	33
2014	Less than 3 years in current department or agency	40	34	27	102
2014	3 to 10 years in current department or agency	47	26	27	328
2014	11 to 20 years in current department or agency	29	33	38	103
2014	More than 20 years in current department or agency	35	53	12	40

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	1	28	60	4	2	6	76
2020	3 to 10 years in current department or agency	9	30	55	1	0	5	83
2019	Less than 3 years in current department or agency	1	22	54	3	6	14	109
2019	3 to 10 years in current department or agency	9	22	56	4	2	6	75
2019	11 to 20 years in current department or agency	20	23	50	0	0	7	42
2019	More than 20 years in current department or agency	73	0	16	0	0	11	12
2018	Less than 3 years in current department or agency	1	27	48	4	14	6	107
2018	3 to 10 years in current department or agency	11	18	65	0	2	3	73
2017	Less than 3 years in current department or agency	2	18	56	5	14	5	81
2017	3 to 10 years in current department or agency	12	15	67	0	0	6	82
2017	11 to 20 years in current department or agency	32	11	48	2	0	7	45
2017	More than 20 years in current department or agency	68	8	15	0	9	0	13
2014	Less than 3 years in current department or agency	0	27	49	5	9999	19	41
2014	3 to 10 years in current department or agency	7	10	72	6	9999	5	153
2014	11 to 20 years in current department or agency	32	16	48	4	9999	0	31
2014	More than 20 years in current department or agency	74	13	13	0	9999	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	205
2020	3 to 10 years in current department or agency	9	91	200
2019	Less than 3 years in current department or agency	10	90	270
2019	3 to 10 years in current department or agency	13	87	186
2018	Less than 3 years in current department or agency	11	89	255
2018	3 to 10 years in current department or agency	20	80	170

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	47	53	18
2019	Less than 3 years in current department or agency	27	73	27
2019	3 to 10 years in current department or agency	57	43	23
2018	Less than 3 years in current department or agency	57	43	29
2018	3 to 10 years in current department or agency	51	49	33

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	61	39	18
2019	Less than 3 years in current department or agency	79	21	27
2019	3 to 10 years in current department or agency	52	48	23
2018	Less than 3 years in current department or agency	46	54	29
2018	3 to 10 years in current department or agency	43	57	33

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	18
2019	Less than 3 years in current department or agency	100	27
2019	3 to 10 years in current department or agency	100	23
2018	Less than 3 years in current department or agency	100	29
2018	3 to 10 years in current department or agency	100	33

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2019	3 to 10 years in current department or agency	0	100	23
2018	Less than 3 years in current department or agency	22	78	29
2018	3 to 10 years in current department or agency	0	100	33

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	18
2019	Less than 3 years in current department or agency	100	27
2019	3 to 10 years in current department or agency	100	23

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23
2018	3 to 10 years in current department or agency	0	100	33

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	27
2019	3 to 10 years in current department or agency	31	69	22
2018	Less than 3 years in current department or agency	17	83	29
2018	3 to 10 years in current department or agency	18	82	34

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	35	65	18
2019	Less than 3 years in current department or agency	47	53	27
2019	3 to 10 years in current department or agency	38	62	22
2018	Less than 3 years in current department or agency	32	68	29
2018	3 to 10 years in current department or agency	43	57	34

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	52	48	18
2019	Less than 3 years in current department or agency	42	58	27
2019	3 to 10 years in current department or agency	55	45	22
2018	Less than 3 years in current department or agency	43	57	29
2018	3 to 10 years in current department or agency	47	53	34

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	47	53	18
2019	Less than 3 years in current department or agency	32	68	27
2019	3 to 10 years in current department or agency	34	66	22
2018	Less than 3 years in current department or agency	39	61	29
2018	3 to 10 years in current department or agency	41	59	34

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	36	64	18
2019	Less than 3 years in current department or agency	29	71	27
2019	3 to 10 years in current department or agency	33	67	22
2018	Less than 3 years in current department or agency	33	67	29
2018	3 to 10 years in current department or agency	35	65	34

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	44	56	18
2019	Less than 3 years in current department or agency	45	55	27
2019	3 to 10 years in current department or agency	50	50	22
2018	Less than 3 years in current department or agency	52	48	29
2018	3 to 10 years in current department or agency	65	35	34

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	13
2020	3 to 10 years in current department or agency	35	65	18
2019	Less than 3 years in current department or agency	27	73	27
2019	3 to 10 years in current department or agency	22	78	22
2018	Less than 3 years in current department or agency	30	70	29
2018	3 to 10 years in current department or agency	26	74	34

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	18
2019	Less than 3 years in current department or agency	100	27
2019	3 to 10 years in current department or agency	100	22
2018	Less than 3 years in current department or agency	100	29
2018	3 to 10 years in current department or agency	100	34

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	27
2019	3 to 10 years in current department or agency	0	100	22

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	46	54	18
2019	Less than 3 years in current department or agency	47	53	27
2019	3 to 10 years in current department or agency	41	59	22
2018	Less than 3 years in current department or agency	22	78	29
2018	3 to 10 years in current department or agency	44	56	34

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2019	Less than 3 years in current department or agency	21	79	27
2018	Less than 3 years in current department or agency	22	78	29
2018	3 to 10 years in current department or agency	21	79	34

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	73	27	18
2019	Less than 3 years in current department or agency	37	63	27
2019	3 to 10 years in current department or agency	45	55	21
2018	Less than 3 years in current department or agency	60	40	29
2018	3 to 10 years in current department or agency	56	44	34

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	24	76	18
2019	Less than 3 years in current department or agency	29	71	27
2019	3 to 10 years in current department or agency	39	61	21
2018	Less than 3 years in current department or agency	43	57	29
2018	3 to 10 years in current department or agency	17	83	34

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	29

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	18
2019	Less than 3 years in current department or agency	100	27
2019	3 to 10 years in current department or agency	100	21

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	27
2019	3 to 10 years in current department or agency	22	78	21
2018	3 to 10 years in current department or agency	21	79	34

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	27
2018	3 to 10 years in current department or agency	23	77	34

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	21	79	27
2018	3 to 10 years in current department or agency	16	84	33

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	27
2019	3 to 10 years in current department or agency	28	72	21
2018	Less than 3 years in current department or agency	33	67	27
2018	3 to 10 years in current department or agency	15	85	33

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	Less than 3 years in current department or agency	20	80	27

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2019	3 to 10 years in current department or agency	0	100	21

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	34	66	18
2018	Less than 3 years in current department or agency	25	75	27
2018	3 to 10 years in current department or agency	16	84	33

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2019	Less than 3 years in current department or agency	26	74	27
2018	Less than 3 years in current department or agency	19	81	27

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	20	80	33

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	29	71	18
2019	Less than 3 years in current department or agency	24	76	27
2018	Less than 3 years in current department or agency	28	72	27
2018	3 to 10 years in current department or agency	28	72	33

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	27

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	59	41	18
2019	Less than 3 years in current department or agency	42	58	27
2019	3 to 10 years in current department or agency	40	60	21
2018	Less than 3 years in current department or agency	26	74	27
2018	3 to 10 years in current department or agency	35	65	33

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	18
2019	3 to 10 years in current department or agency	100	21
2018	3 to 10 years in current department or agency	100	33

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	53	47	18
2019	Less than 3 years in current department or agency	52	48	27
2019	3 to 10 years in current department or agency	45	55	21
2018	Less than 3 years in current department or agency	28	72	27
2018	3 to 10 years in current department or agency	52	48	33

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	18	82	27
2018	3 to 10 years in current department or agency	21	79	33

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	14	10	2	2	40	9	73	8	205
2020	3 to 10 years in current department or agency	25	13	16	4	2	31	9	62	10	198
2020	11 to 20 years in current department or agency	14	20	16	9	7	30	5	51	25	112
2020	More than 20 years in current department or agency	28	13	17	4	0	29	9	66	7	21
2019	Less than 3 years in current department or agency	17	12	15	5	4	37	10	54	18	269
2019	3 to 10 years in current department or agency	15	15	17	7	8	29	8	49	24	187
2019	11 to 20 years in current department or agency	10	13	21	7	5	35	9	41	21	103
2019	More than 20 years in current department or agency	23	25	18	14	0	17	3	60	18	32
2018	Less than 3 years in current department or agency	19	15	16	3	3	37	8	60	12	252
2018	3 to 10 years in current department or agency	12	20	22	9	6	29	3	46	22	169
2018	11 to 20 years in current department or agency	17	15	17	10	7	33	2	48	26	97
2018	More than 20 years in current department or agency	7	22	20	3	9	32	7	47	20	31
2017	Less than 3 years in current department or agency	21	13	16	2	1	38	9	63	7	213
2017	3 to 10 years in current department or agency	9	24	10	10	7	33	6	54	29	214
2017	11 to 20 years in current department or agency	14	25	16	8	9	24	4	53	24	114
2017	More than 20 years in current department or agency	12	22	21	5	0	31	8	56	9	33
2014	Less than 3 years in current department or agency	15	17	11	1	2	41	13	69	6	102
2014	3 to 10 years in current department or agency	16	14	19	7	5	32	8	49	20	328
2014	11 to 20 years in current department or agency	14	14	17	7	5	31	12	49	21	103
2014	More than 20 years in current department or agency	27	10	28	5	0	23	7	53	7	40

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	30	12	2	1	10	0	84	3	205
2020	3 to 10 years in current department or agency	41	35	14	4	1	5	1	80	6	198
2020	11 to 20 years in current department or agency	33	33	13	11	4	7	0	70	16	112
2020	More than 20 years in current department or agency	53	25	17	0	0	4	0	82	0	21
2019	Less than 3 years in current department or agency	41	29	12	6	1	10	1	79	8	269
2019	3 to 10 years in current department or agency	33	35	15	6	5	6	0	73	11	186
2019	11 to 20 years in current department or agency	34	40	15	5	1	5	0	79	6	104
2019	More than 20 years in current department or agency	26	54	6	6	0	8	0	87	7	33
2018	Less than 3 years in current department or agency	39	30	9	4	2	15	1	82	7	252
2018	3 to 10 years in current department or agency	32	28	19	9	3	9	0	66	13	170
2018	11 to 20 years in current department or agency	32	32	17	7	3	7	1	71	11	97
2018	More than 20 years in current department or agency	18	49	7	0	6	16	3	84	7	31
2017	Less than 3 years in current department or agency	34	31	14	1	0	16	3	80	2	213
2017	3 to 10 years in current department or agency	24	31	17	10	4	13	2	64	16	214
2017	11 to 20 years in current department or agency	25	36	17	9	4	8	0	67	14	114
2017	More than 20 years in current department or agency	29	42	13	3	0	13	0	82	3	33
2014	Less than 3 years in current department or agency	20	36	11	3	3	21	6	77	8	102
2014	3 to 10 years in current department or agency	25	26	20	6	3	17	1	63	12	328
2014	11 to 20 years in current department or agency	22	35	16	6	2	16	3	70	10	103
2014	More than 20 years in current department or agency	34	36	20	3	0	8	0	76	3	40

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	205
2020	3 to 10 years in current department or agency	8	92	200
2019	Less than 3 years in current department or agency	9	91	269
2019	3 to 10 years in current department or agency	10	90	187
2019	11 to 20 years in current department or agency	7	93	103
2019	More than 20 years in current department or agency	0	100	33
2018	Less than 3 years in current department or agency	5	95	255
2018	3 to 10 years in current department or agency	9	91	170

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	48	52	13
2019	Less than 3 years in current department or agency	28	72	22
2018	Less than 3 years in current department or agency	48	52	12
2018	3 to 10 years in current department or agency	36	64	14

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	72	28	22

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	Less than 3 years in current department or agency	100	22
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	18
2018	3 to 10 years in current department or agency	100	14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	22

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2019	3 to 10 years in current department or agency	100	18
2018	3 to 10 years in current department or agency	100	14

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	45	55	13
2019	3 to 10 years in current department or agency	26	74	16

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	22
2018	Less than 3 years in current department or agency	42	58	12

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	14

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	22

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	3 to 10 years in current department or agency	33	67	16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	Less than 3 years in current department or agency	100	22
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	Less than 3 years in current department or agency	100	22
2018	3 to 10 years in current department or agency	100	14

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	22
2018	Less than 3 years in current department or agency	0	100	12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	Less than 3 years in current department or agency	100	22
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	14
2019	3 to 10 years in current department or agency	30	70	16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	Less than 3 years in current department or agency	100	22
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	22

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	14
2018	3 to 10 years in current department or agency	55	45	14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	16
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2019	Less than 3 years in current department or agency	100	22
2018	Less than 3 years in current department or agency	100	12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	16
2018	Less than 3 years in current department or agency	100	12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	37	63	14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	14
2020	3 to 10 years in current department or agency	60	40	13
2019	Less than 3 years in current department or agency	55	45	22
2018	Less than 3 years in current department or agency	57	43	12
2018	3 to 10 years in current department or agency	32	68	14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	12

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	14
2018	Less than 3 years in current department or agency	0	100	12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	14
2018	Less than 3 years in current department or agency	0	100	12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2019	3 to 10 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	13
2018	3 to 10 years in current department or agency	0	100	13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	52	48	14
2020	3 to 10 years in current department or agency	48	52	13
2018	Less than 3 years in current department or agency	61	39	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	60	40	14
2018	Less than 3 years in current department or agency	43	57	12
2018	3 to 10 years in current department or agency	59	41	13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	14
2020	3 to 10 years in current department or agency	100	13
2019	3 to 10 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	14	9	3	2	41	7	72	9	204
2020	3 to 10 years in current department or agency	23	16	14	1	3	34	9	68	7	198
2020	11 to 20 years in current department or agency	16	16	19	4	6	32	7	52	16	111
2020	More than 20 years in current department or agency	31	16	16	0	0	32	4	75	0	22
2019	Less than 3 years in current department or agency	19	13	13	3	1	42	9	64	9	270
2019	3 to 10 years in current department or agency	18	15	15	3	4	37	7	60	13	187
2019	11 to 20 years in current department or agency	12	13	22	4	3	40	5	47	13	104
2019	More than 20 years in current department or agency	19	18	17	3	0	36	7	65	5	33
2018	Less than 3 years in current department or agency	21	12	18	1	3	39	6	60	7	254
2018	3 to 10 years in current department or agency	15	14	25	3	3	37	3	48	11	169
2018	11 to 20 years in current department or agency	16	13	23	2	1	41	4	54	5	97
2018	More than 20 years in current department or agency	7	23	19	6	3	33	10	51	15	32
2017	Less than 3 years in current department or agency	18	14	15	0	2	41	10	65	5	213
2017	3 to 10 years in current department or agency	13	17	12	4	5	40	9	59	17	214
2017	11 to 20 years in current department or agency	13	24	19	5	1	31	6	59	10	114
2017	More than 20 years in current department or agency	6	21	19	0	0	42	12	58	0	33
2014	Less than 3 years in current department or agency	11	10	13	1	3	50	13	55	10	102
2014	3 to 10 years in current department or agency	16	13	15	2	2	43	10	62	7	328
2014	11 to 20 years in current department or agency	14	17	14	3	3	39	10	60	12	103
2014	More than 20 years in current department or agency	24	14	21	0	0	33	7	64	0	40

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	29	9	2	1	11	0	87	4	205
2020	3 to 10 years in current department or agency	39	37	14	2	0	7	2	82	2	200
2020	11 to 20 years in current department or agency	37	29	16	5	6	6	0	71	12	111
2020	More than 20 years in current department or agency	59	21	16	0	0	4	0	83	0	22
2019	Less than 3 years in current department or agency	45	29	14	2	1	9	1	81	3	270
2019	3 to 10 years in current department or agency	39	34	12	2	5	9	0	80	8	186
2019	11 to 20 years in current department or agency	28	43	17	5	1	6	0	76	7	104
2019	More than 20 years in current department or agency	28	47	15	0	0	11	0	83	0	33
2018	Less than 3 years in current department or agency	39	30	10	3	3	14	1	81	6	254
2018	3 to 10 years in current department or agency	33	31	17	2	4	13	0	73	7	169
2018	11 to 20 years in current department or agency	33	35	18	1	1	12	1	77	2	97
2018	More than 20 years in current department or agency	15	53	0	6	3	20	3	89	11	32
2017	Less than 3 years in current department or agency	37	28	14	0	2	15	3	79	4	213
2017	3 to 10 years in current department or agency	26	36	12	4	4	14	3	75	10	214
2017	11 to 20 years in current department or agency	32	38	19	5	1	4	1	73	6	114
2017	More than 20 years in current department or agency	25	45	13	0	0	17	0	85	0	31
2014	Less than 3 years in current department or agency	26	34	10	0	3	25	2	82	4	102
2014	3 to 10 years in current department or agency	26	30	16	2	2	22	1	74	6	327
2014	11 to 20 years in current department or agency	24	36	15	2	3	19	1	75	6	103
2014	More than 20 years in current department or agency	39	30	17	0	0	12	2	81	0	40

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	19	19	13	14	0	2	53	28	204
2020	3 to 10 years in current department or agency	32	19	19	13	15	0	3	53	28	200
2020	11 to 20 years in current department or agency	29	14	26	13	15	2	2	44	29	112
2020	More than 20 years in current department or agency	23	20	20	12	18	0	7	46	32	22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	35	19	13	6	1	0	62	19	205
2020	3 to 10 years in current department or agency	28	30	22	8	11	1	1	58	20	197
2020	11 to 20 years in current department or agency	31	28	21	11	7	0	2	60	19	112
2020	More than 20 years in current department or agency	64	11	13	8	4	0	0	75	12	22
2019	Less than 3 years in current department or agency	19	28	22	14	16	0	1	47	30	268
2019	3 to 10 years in current department or agency	18	29	25	13	14	0	1	48	27	186
2019	11 to 20 years in current department or agency	22	30	27	7	13	0	1	52	21	104
2019	More than 20 years in current department or agency	44	6	34	7	3	0	6	53	11	32
2018	Less than 3 years in current department or agency	19	16	30	14	18	1	2	36	33	255
2018	3 to 10 years in current department or agency	16	26	23	16	16	0	2	43	33	170
2018	11 to 20 years in current department or agency	23	26	21	15	10	2	2	51	27	98
2018	More than 20 years in current department or agency	35	28	14	15	5	0	3	65	21	32
2017	Less than 3 years in current department or agency	12	23	24	15	24	0	2	36	39	211
2017	3 to 10 years in current department or agency	17	24	20	17	18	1	4	43	37	213
2017	11 to 20 years in current department or agency	19	25	20	14	18	0	4	46	33	115
2017	More than 20 years in current department or agency	28	19	15	24	8	0	6	50	34	33

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	28	21	17	10	0	0	53	26	205
2020	3 to 10 years in current department or agency	19	37	19	13	11	1	1	56	25	200
2020	11 to 20 years in current department or agency	19	26	26	19	9	0	0	45	28	111
2020	More than 20 years in current department or agency	38	19	24	4	15	0	0	57	19	22
2019	Less than 3 years in current department or agency	28	31	21	14	7	0	0	59	21	269
2019	3 to 10 years in current department or agency	19	30	29	12	10	0	0	49	23	186
2019	11 to 20 years in current department or agency	18	25	29	15	12	0	0	44	27	104
2019	More than 20 years in current department or agency	31	37	30	0	3	0	0	67	3	33
2018	Less than 3 years in current department or agency	21	32	24	13	9	1	1	53	22	255
2018	3 to 10 years in current department or agency	22	22	28	18	9	0	1	44	27	169
2018	11 to 20 years in current department or agency	17	27	22	20	14	0	1	44	34	98
2018	More than 20 years in current department or agency	14	40	21	22	3	0	0	54	25	32
2017	Less than 3 years in current department or agency	21	27	28	13	9	0	2	49	22	213
2017	3 to 10 years in current department or agency	17	24	31	18	8	1	2	42	26	214
2017	11 to 20 years in current department or agency	12	25	24	15	22	0	1	38	38	115
2017	More than 20 years in current department or agency	21	36	15	21	3	0	3	60	25	33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	27	21	17	6	0	0	56	24	202
2020	3 to 10 years in current department or agency	26	33	19	11	10	0	1	60	21	199
2020	11 to 20 years in current department or agency	25	26	25	13	10	0	1	51	24	111
2020	More than 20 years in current department or agency	29	28	24	4	15	0	0	57	19	22
2019	Less than 3 years in current department or agency	35	34	16	10	6	1	0	69	15	268
2019	3 to 10 years in current department or agency	24	35	25	11	5	0	0	59	15	183
2019	11 to 20 years in current department or agency	23	34	25	12	6	0	0	57	18	104
2019	More than 20 years in current department or agency	42	31	20	6	0	0	0	73	6	32
2018	Less than 3 years in current department or agency	29	29	19	13	7	1	2	60	21	254
2018	3 to 10 years in current department or agency	25	32	19	11	11	0	3	58	23	170
2018	11 to 20 years in current department or agency	25	23	26	10	15	0	1	49	25	97
2018	More than 20 years in current department or agency	31	28	20	13	8	0	0	59	20	32
2017	Less than 3 years in current department or agency	35	22	24	8	7	1	2	59	15	212
2017	3 to 10 years in current department or agency	18	30	30	12	6	0	4	50	19	213
2017	11 to 20 years in current department or agency	18	29	19	16	14	1	3	48	32	115
2017	More than 20 years in current department or agency	25	27	33	6	6	0	3	53	13	33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	26	23	16	9	0	0	51	26	204
2020	3 to 10 years in current department or agency	25	29	18	13	15	0	1	54	28	199
2020	11 to 20 years in current department or agency	30	17	20	20	11	1	1	48	31	109
2020	More than 20 years in current department or agency	38	24	16	7	15	0	0	62	22	22
2019	Less than 3 years in current department or agency	30	27	21	11	11	1	0	57	22	267
2019	3 to 10 years in current department or agency	26	30	18	17	7	0	2	57	25	185
2019	11 to 20 years in current department or agency	24	27	21	19	8	0	1	52	27	104
2019	More than 20 years in current department or agency	34	22	34	9	0	0	0	56	9	32
2018	Less than 3 years in current department or agency	27	20	21	14	14	1	2	49	29	254
2018	3 to 10 years in current department or agency	24	24	24	16	11	0	2	49	27	170
2018	11 to 20 years in current department or agency	20	18	26	20	14	0	2	39	35	98
2018	More than 20 years in current department or agency	21	25	25	22	8	0	0	45	30	32
2017	Less than 3 years in current department or agency	27	22	24	15	9	0	4	51	24	212
2017	3 to 10 years in current department or agency	21	24	25	15	12	0	4	47	28	214
2017	11 to 20 years in current department or agency	17	18	29	17	18	0	1	35	36	114
2017	More than 20 years in current department or agency	24	27	22	15	9	0	3	53	25	33

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	17	14	7	7	1	4	72	14	203
2020	3 to 10 years in current department or agency	44	26	13	7	6	0	4	73	14	199
2020	11 to 20 years in current department or agency	38	25	13	9	8	0	7	68	19	111
2020	More than 20 years in current department or agency	46	23	23	0	3	0	5	73	3	22
2019	Less than 3 years in current department or agency	56	23	9	5	3	0	3	82	8	268
2019	3 to 10 years in current department or agency	56	18	13	4	2	0	6	79	7	183
2019	11 to 20 years in current department or agency	50	25	6	8	5	0	6	80	14	104
2019	More than 20 years in current department or agency	53	30	10	0	0	0	7	89	0	32
2018	Less than 3 years in current department or agency	55	17	10	7	4	1	6	78	11	253
2018	3 to 10 years in current department or agency	49	22	13	3	5	0	8	77	9	169
2018	11 to 20 years in current department or agency	45	21	16	5	4	0	9	72	10	98
2018	More than 20 years in current department or agency	46	16	11	0	5	0	22	80	6	32
2017	Less than 3 years in current department or agency	51	20	10	6	4	0	10	79	11	213
2017	3 to 10 years in current department or agency	44	28	7	5	4	0	12	82	9	214
2017	11 to 20 years in current department or agency	42	22	15	2	8	0	12	73	11	115
2017	More than 20 years in current department or agency	46	21	11	7	0	0	15	79	8	33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	27	15	16	11	0	0	57	28	204
2020	3 to 10 years in current department or agency	39	25	16	10	9	0	0	64	20	200
2020	11 to 20 years in current department or agency	28	21	23	14	12	1	1	50	26	112
2020	More than 20 years in current department or agency	62	15	12	8	3	0	0	77	11	22
2019	Less than 3 years in current department or agency	37	30	17	10	4	1	0	69	14	269
2019	3 to 10 years in current department or agency	40	21	21	9	8	0	1	62	17	186
2019	11 to 20 years in current department or agency	40	21	19	8	10	0	1	63	18	104
2019	More than 20 years in current department or agency	57	25	9	9	0	0	0	82	9	32
2018	Less than 3 years in current department or agency	39	26	14	11	8	0	1	66	19	254
2018	3 to 10 years in current department or agency	31	33	14	8	12	0	2	65	20	170
2018	11 to 20 years in current department or agency	42	20	22	6	9	1	0	62	16	97
2018	More than 20 years in current department or agency	39	28	17	6	8	0	3	68	14	32
2017	Less than 3 years in current department or agency	35	25	25	8	5	0	2	61	13	213
2017	3 to 10 years in current department or agency	26	32	20	11	9	0	2	59	20	211
2017	11 to 20 years in current department or agency	24	32	25	12	6	0	2	56	18	115
2017	More than 20 years in current department or agency	31	39	17	6	0	0	6	75	7	33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	22	16	11	10	8	60	23	205
2020	3 to 10 years in current department or agency	35	24	18	13	6	3	61	20	200
2020	11 to 20 years in current department or agency	30	16	19	14	16	5	49	32	112
2020	More than 20 years in current department or agency	56	4	9	17	8	7	64	26	22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	33	21	8	4	0	0	67	12	205
2020	3 to 10 years in current department or agency	31	30	20	12	4	2	2	62	17	200
2020	11 to 20 years in current department or agency	32	28	19	14	6	1	1	61	20	111
2020	More than 20 years in current department or agency	43	40	8	9	0	0	0	83	9	22
2019	Less than 3 years in current department or agency	28	37	21	9	3	1	1	67	12	270
2019	3 to 10 years in current department or agency	25	36	23	9	7	0	0	61	16	186
2019	11 to 20 years in current department or agency	27	45	20	7	1	1	0	73	7	104
2019	More than 20 years in current department or agency	44	31	25	0	0	0	0	75	0	32
2018	Less than 3 years in current department or agency	31	30	24	10	2	1	3	63	13	254
2018	3 to 10 years in current department or agency	20	28	25	17	9	1	1	49	26	170
2018	11 to 20 years in current department or agency	16	41	24	9	6	2	2	60	15	97
2018	More than 20 years in current department or agency	31	36	19	6	8	0	0	67	14	31
2017	Less than 3 years in current department or agency	34	29	20	7	5	2	3	66	13	213
2017	3 to 10 years in current department or agency	21	29	24	13	10	1	3	51	24	213
2017	11 to 20 years in current department or agency	17	31	28	16	5	1	2	50	21	114
2017	More than 20 years in current department or agency	31	33	22	6	0	6	3	70	6	33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	29	18	20	6	0	0	57	25	205
2020	3 to 10 years in current department or agency	26	29	20	14	10	0	2	56	24	200
2020	11 to 20 years in current department or agency	24	25	27	14	8	1	1	50	22	112
2020	More than 20 years in current department or agency	33	35	8	16	8	0	0	68	23	22
2019	Less than 3 years in current department or agency	30	33	24	8	4	1	1	64	12	269
2019	3 to 10 years in current department or agency	26	36	21	10	6	0	0	62	17	186
2019	11 to 20 years in current department or agency	22	40	26	7	4	0	0	62	11	104
2019	More than 20 years in current department or agency	47	27	19	7	0	0	0	74	7	30
2018	Less than 3 years in current department or agency	28	33	22	9	5	1	2	62	15	253
2018	3 to 10 years in current department or agency	23	28	22	16	8	1	3	52	25	169
2018	11 to 20 years in current department or agency	15	31	32	15	5	0	2	47	20	98
2018	More than 20 years in current department or agency	18	39	21	15	8	0	0	57	23	32
2017	Less than 3 years in current department or agency	31	28	20	12	5	2	2	61	17	212
2017	3 to 10 years in current department or agency	15	31	26	14	11	1	2	48	25	213
2017	11 to 20 years in current department or agency	13	31	30	18	6	0	2	45	25	115
2017	More than 20 years in current department or agency	28	29	24	13	3	0	3	59	16	33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	29	21	18	3	0	0	59	21	205
2020	3 to 10 years in current department or agency	34	27	16	12	9	1	2	62	21	199
2020	11 to 20 years in current department or agency	29	32	17	14	9	0	0	61	22	110
2020	More than 20 years in current department or agency	44	31	11	9	4	0	0	76	14	22
2019	Less than 3 years in current department or agency	29	31	18	15	5	1	1	61	20	269
2019	3 to 10 years in current department or agency	24	34	23	10	9	0	0	58	18	186
2019	11 to 20 years in current department or agency	33	29	25	8	4	1	0	63	12	104
2019	More than 20 years in current department or agency	44	27	21	7	0	0	0	72	7	32
2018	Less than 3 years in current department or agency	29	28	21	15	6	0	1	58	21	253
2018	3 to 10 years in current department or agency	28	27	25	14	7	0	0	55	20	170
2018	11 to 20 years in current department or agency	22	41	21	11	4	0	2	64	15	98
2018	More than 20 years in current department or agency	33	28	15	16	8	0	0	61	24	32
2017	Less than 3 years in current department or agency	30	30	19	13	6	0	2	61	19	213
2017	3 to 10 years in current department or agency	22	27	24	16	9	0	2	51	25	213
2017	11 to 20 years in current department or agency	18	36	22	14	6	1	4	56	21	115
2017	More than 20 years in current department or agency	33	33	9	19	0	0	6	70	20	33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	33	10	9	2	0	0	79	11	204
2020	3 to 10 years in current department or agency	47	27	15	6	4	0	0	74	11	197
2020	11 to 20 years in current department or agency	43	25	14	9	9	0	1	69	17	111
2020	More than 20 years in current department or agency	68	12	13	0	8	0	0	79	8	22
2019	Less than 3 years in current department or agency	46	29	13	7	4	2	1	76	11	269
2019	3 to 10 years in current department or agency	41	24	19	10	7	0	0	65	17	186
2019	11 to 20 years in current department or agency	44	32	13	7	4	0	0	76	11	104
2019	More than 20 years in current department or agency	41	25	28	6	0	0	0	66	6	33

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	27	26	12	6	0	56	18	204
2020	3 to 10 years in current department or agency	35	26	22	12	5	0	61	17	197
2020	11 to 20 years in current department or agency	29	28	25	10	7	2	58	17	112
2020	More than 20 years in current department or agency	53	16	11	12	8	0	69	20	22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	29	16	14	4	0	0	66	18	204
2020	3 to 10 years in current department or agency	30	32	22	10	5	0	1	63	15	197
2020	11 to 20 years in current department or agency	32	27	24	11	5	0	1	59	16	111
2020	More than 20 years in current department or agency	48	22	4	19	8	0	0	70	26	22
2019	Less than 3 years in current department or agency	44	31	14	5	4	1	0	76	10	269
2019	3 to 10 years in current department or agency	29	38	19	8	6	0	0	67	14	183
2019	11 to 20 years in current department or agency	26	35	18	14	7	0	0	61	21	103
2019	More than 20 years in current department or agency	47	25	26	0	0	0	2	74	0	32
2018	Less than 3 years in current department or agency	37	27	18	12	5	0	1	65	17	253
2018	3 to 10 years in current department or agency	33	28	18	14	6	0	1	61	20	170
2018	11 to 20 years in current department or agency	27	30	19	11	10	0	2	58	22	98
2018	More than 20 years in current department or agency	26	37	23	9	3	0	3	65	12	32
2017	Less than 3 years in current department or agency	36	28	19	9	5	0	2	66	15	213
2017	3 to 10 years in current department or agency	29	35	17	10	6	0	3	66	16	213
2017	11 to 20 years in current department or agency	25	27	27	11	6	0	4	55	18	114
2017	More than 20 years in current department or agency	31	42	15	6	0	0	6	78	7	33

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	21	18	9	5	0	0	68	15	203
2020	3 to 10 years in current department or agency	48	25	13	7	3	0	3	76	11	198
2020	11 to 20 years in current department or agency	42	31	15	4	4	1	2	76	9	110
2020	More than 20 years in current department or agency	46	34	4	12	4	0	0	80	16	22
2019	Less than 3 years in current department or agency	63	20	7	3	4	2	1	85	7	270
2019	3 to 10 years in current department or agency	52	22	12	4	9	0	1	75	13	186
2019	11 to 20 years in current department or agency	42	25	18	8	5	0	2	68	13	104
2019	More than 20 years in current department or agency	58	20	13	7	3	0	0	78	10	32
2018	Less than 3 years in current department or agency	61	20	9	4	2	0	4	84	6	251
2018	3 to 10 years in current department or agency	51	21	14	6	7	0	2	73	13	167
2018	11 to 20 years in current department or agency	50	20	12	10	6	1	1	71	16	98
2018	More than 20 years in current department or agency	43	28	15	5	6	0	3	73	11	32
2017	Less than 3 years in current department or agency	66	19	7	5	2	0	0	85	7	213
2017	3 to 10 years in current department or agency	44	25	17	5	7	0	2	70	13	214
2017	11 to 20 years in current department or agency	44	21	17	7	8	1	3	67	16	115
2017	More than 20 years in current department or agency	33	31	9	18	3	0	6	68	22	33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	34	23	8	9	1	60	17	205
2020	3 to 10 years in current department or agency	23	34	24	12	6	1	58	18	198
2020	11 to 20 years in current department or agency	24	27	27	9	13	0	51	22	111
2020	More than 20 years in current department or agency	36	24	17	17	7	0	59	24	22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	14	7	2	1	2	7	89	3	202
2020	3 to 10 years in current department or agency	64	19	8	2	1	1	5	89	3	197
2020	11 to 20 years in current department or agency	61	15	11	6	3	1	4	79	10	112
2020	More than 20 years in current department or agency	65	11	8	0	0	0	16	91	0	21
2019	Less than 3 years in current department or agency	77	10	3	1	2	1	6	93	3	270
2019	3 to 10 years in current department or agency	74	8	4	1	4	1	9	90	5	186
2019	11 to 20 years in current department or agency	66	18	7	2	2	0	5	88	4	104
2019	More than 20 years in current department or agency	65	19	6	3	0	0	7	91	3	32
2018	Less than 3 years in current department or agency	73	12	3	1	3	1	7	92	5	252
2018	3 to 10 years in current department or agency	68	14	4	3	4	2	5	88	7	168
2018	11 to 20 years in current department or agency	72	12	4	2	1	1	8	92	3	96
2018	More than 20 years in current department or agency	71	11	3	3	2	0	10	92	5	32

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	82	7	3	3	1	0	5	93	4	204
2020	3 to 10 years in current department or agency	77	8	5	3	3	1	4	89	6	199
2020	11 to 20 years in current department or agency	66	17	7	2	3	1	4	87	5	110
2020	More than 20 years in current department or agency	83	13	0	0	0	0	4	100	0	22
2019	Less than 3 years in current department or agency	75	10	5	3	3	1	3	89	6	269
2019	3 to 10 years in current department or agency	69	13	4	7	5	1	2	84	12	187
2019	11 to 20 years in current department or agency	77	10	5	3	3	0	2	89	6	104
2019	More than 20 years in current department or agency	84	7	3	0	0	0	5	97	0	32
2018	Less than 3 years in current department or agency	70	11	7	2	5	1	5	85	7	253
2018	3 to 10 years in current department or agency	64	16	9	5	2	0	3	83	8	170
2018	11 to 20 years in current department or agency	62	18	9	1	4	1	6	86	5	98
2018	More than 20 years in current department or agency	77	10	6	0	5	0	3	89	5	32
2017	Less than 3 years in current department or agency	79	8	4	3	3	0	3	90	6	213
2017	3 to 10 years in current department or agency	67	14	7	4	4	1	2	84	8	214
2017	11 to 20 years in current department or agency	57	23	3	8	4	0	4	84	12	115
2017	More than 20 years in current department or agency	79	9	0	0	3	0	9	96	4	33

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	15	8	2	1	0	2	89	3	204
2020	3 to 10 years in current department or agency	64	21	9	4	1	0	1	87	5	198
2020	11 to 20 years in current department or agency	59	23	10	5	2	0	2	84	6	109
2020	More than 20 years in current department or agency	83	13	4	0	0	0	0	96	0	22
2019	Less than 3 years in current department or agency	63	20	11	2	3	0	1	84	5	267
2019	3 to 10 years in current department or agency	59	23	9	4	3	0	1	83	7	186
2019	11 to 20 years in current department or agency	61	24	5	5	3	0	1	87	9	103
2019	More than 20 years in current department or agency	63	18	13	3	3	0	0	81	6	33
2018	Less than 3 years in current department or agency	63	20	8	3	3	0	2	85	6	253
2018	3 to 10 years in current department or agency	54	27	10	6	1	0	2	83	7	170
2018	11 to 20 years in current department or agency	52	32	8	3	3	0	3	86	6	98
2018	More than 20 years in current department or agency	53	26	13	0	8	0	0	79	8	32
2017	Less than 3 years in current department or agency	59	23	9	5	2	0	2	84	7	212
2017	3 to 10 years in current department or agency	55	23	10	5	4	0	2	80	9	213
2017	11 to 20 years in current department or agency	44	35	10	6	3	1	2	81	9	115
2017	More than 20 years in current department or agency	57	28	3	0	0	0	12	96	0	33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	15	6	5	2	0	2	87	7	203
2020	3 to 10 years in current department or agency	67	16	6	4	5	0	2	86	8	196
2020	11 to 20 years in current department or agency	60	20	5	5	7	0	2	82	13	111
2020	More than 20 years in current department or agency	76	4	16	4	0	0	0	80	4	22
2019	Less than 3 years in current department or agency	64	18	8	5	4	1	1	83	9	266
2019	3 to 10 years in current department or agency	56	21	9	7	6	0	2	78	13	186
2019	11 to 20 years in current department or agency	57	25	7	5	3	0	3	85	7	104
2019	More than 20 years in current department or agency	78	10	13	0	0	0	0	87	0	32
2018	Less than 3 years in current department or agency	62	17	9	6	4	0	2	81	10	253
2018	3 to 10 years in current department or agency	54	16	13	7	8	0	2	72	15	170
2018	11 to 20 years in current department or agency	50	24	10	7	6	1	2	76	13	98
2018	More than 20 years in current department or agency	60	11	18	3	8	0	0	71	11	32
2017	Less than 3 years in current department or agency	67	15	8	4	4	0	3	84	8	213
2017	3 to 10 years in current department or agency	59	16	12	6	5	0	2	77	11	213
2017	11 to 20 years in current department or agency	44	29	13	7	7	0	1	74	14	115
2017	More than 20 years in current department or agency	60	19	6	6	0	0	9	86	7	33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	10	6	2	0	0	19	89	3	205
2020	3 to 10 years in current department or agency	63	12	6	0	0	0	18	92	1	199
2020	11 to 20 years in current department or agency	51	14	6	4	1	1	22	86	6	112
2020	More than 20 years in current department or agency	59	0	5	0	4	0	32	87	7	22
2019	Less than 3 years in current department or agency	62	12	3	2	2	0	18	91	5	267
2019	3 to 10 years in current department or agency	52	10	7	3	0	0	27	86	4	184
2019	11 to 20 years in current department or agency	42	21	6	0	1	0	30	90	1	104
2019	More than 20 years in current department or agency	55	13	3	3	0	0	26	91	4	30
2018	Less than 3 years in current department or agency	58	9	6	1	2	1	23	88	5	253
2018	3 to 10 years in current department or agency	53	13	7	2	0	0	25	88	3	170
2018	11 to 20 years in current department or agency	49	14	7	5	2	0	23	82	9	97
2018	More than 20 years in current department or agency	42	5	6	3	3	0	41	81	10	32
2017	Less than 3 years in current department or agency	60	13	4	1	1	0	21	92	2	213
2017	3 to 10 years in current department or agency	47	10	6	4	0	0	32	85	7	214
2017	11 to 20 years in current department or agency	46	9	11	4	2	0	29	77	7	115
2017	More than 20 years in current department or agency	42	6	9	0	0	0	43	84	0	33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	18	2	1	0	0	3	97	1	205
2020	3 to 10 years in current department or agency	74	13	4	1	2	0	5	92	4	199
2020	11 to 20 years in current department or agency	70	18	6	1	1	0	4	92	2	112
2020	More than 20 years in current department or agency	83	9	4	0	0	0	4	95	0	22
2019	Less than 3 years in current department or agency	72	13	7	3	1	1	4	89	4	267
2019	3 to 10 years in current department or agency	71	16	6	2	0	0	5	92	2	186
2019	11 to 20 years in current department or agency	64	23	7	1	0	0	5	91	1	104
2019	More than 20 years in current department or agency	72	14	4	0	0	0	10	95	0	31
2018	Less than 3 years in current department or agency	68	16	6	2	1	0	7	90	4	254
2018	3 to 10 years in current department or agency	66	20	4	2	0	1	8	94	2	170
2018	11 to 20 years in current department or agency	57	20	10	2	0	1	10	87	2	98
2018	More than 20 years in current department or agency	69	14	10	0	5	0	3	85	5	32
2017	Less than 3 years in current department or agency	74	14	3	2	1	0	6	93	3	213
2017	3 to 10 years in current department or agency	70	15	7	2	0	0	6	91	2	214
2017	11 to 20 years in current department or agency	65	17	8	1	0	0	9	90	1	113
2017	More than 20 years in current department or agency	55	26	3	0	0	0	15	96	0	32

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	14	9	3	1	0	2	87	4	203
2020	3 to 10 years in current department or agency	72	13	6	3	0	1	3	89	4	198
2020	11 to 20 years in current department or agency	75	14	3	2	2	0	3	92	4	111
2020	More than 20 years in current department or agency	79	16	5	0	0	0	0	95	0	22
2019	Less than 3 years in current department or agency	76	11	4	2	3	1	2	90	5	269
2019	3 to 10 years in current department or agency	83	8	4	0	2	0	4	94	2	186
2019	11 to 20 years in current department or agency	85	5	3	1	0	0	6	96	1	104
2019	More than 20 years in current department or agency	79	16	0	0	0	0	5	100	0	32
2018	Less than 3 years in current department or agency	71	11	6	3	2	1	6	88	6	254
2018	3 to 10 years in current department or agency	77	12	4	1	2	1	4	93	3	169
2018	11 to 20 years in current department or agency	78	10	7	0	2	0	3	91	2	98
2018	More than 20 years in current department or agency	78	12	0	0	0	0	11	100	0	32
2017	Less than 3 years in current department or agency	70	13	6	3	3	0	4	87	7	213
2017	3 to 10 years in current department or agency	70	13	5	2	3	1	7	89	5	214
2017	11 to 20 years in current department or agency	70	12	7	3	3	1	4	87	6	115
2017	More than 20 years in current department or agency	76	3	3	3	0	0	15	93	4	33

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	26	17	6	5	0	0	72	11	205
2020	3 to 10 years in current department or agency	46	27	16	3	6	0	2	75	8	199
2020	11 to 20 years in current department or agency	41	35	13	6	4	1	0	77	10	112
2020	More than 20 years in current department or agency	52	11	16	13	7	0	0	64	20	22
2019	Less than 3 years in current department or agency	55	19	16	6	3	1	1	75	9	269
2019	3 to 10 years in current department or agency	46	29	16	4	4	0	1	77	7	186
2019	11 to 20 years in current department or agency	42	35	19	2	1	0	1	78	3	104
2019	More than 20 years in current department or agency	62	20	16	2	0	0	0	82	2	32
2018	Less than 3 years in current department or agency	48	30	13	3	2	0	4	80	6	254
2018	3 to 10 years in current department or agency	43	32	16	3	4	0	2	76	8	169
2018	11 to 20 years in current department or agency	41	31	20	6	2	0	1	72	8	98
2018	More than 20 years in current department or agency	44	25	16	3	5	0	8	75	8	32
2017	Less than 3 years in current department or agency	49	31	14	3	1	0	1	81	5	213
2017	3 to 10 years in current department or agency	34	33	18	6	5	0	4	70	11	213
2017	11 to 20 years in current department or agency	48	26	17	5	2	0	2	76	7	115
2017	More than 20 years in current department or agency	47	30	12	0	3	0	9	84	3	33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	39	26	8	3	0	63	11	205
2020	3 to 10 years in current department or agency	28	47	17	5	3	0	75	7	200
2020	11 to 20 years in current department or agency	25	39	22	12	1	2	65	13	111
2020	More than 20 years in current department or agency	34	27	21	13	5	0	61	18	21

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	15	32	36	12	4	0	0	47	17	204
2020	3 to 10 years in current department or agency	16	34	32	12	6	0	1	50	17	199
2020	11 to 20 years in current department or agency	11	24	39	19	6	1	0	36	25	112
2020	More than 20 years in current department or agency	13	29	38	17	3	0	0	42	20	22
2019	Less than 3 years in current department or agency	20	36	35	7	2	0	0	57	9	270
2019	3 to 10 years in current department or agency	14	38	31	12	4	1	0	53	16	186
2019	11 to 20 years in current department or agency	13	29	39	16	2	1	0	42	19	104
2019	More than 20 years in current department or agency	23	43	24	10	0	0	0	66	10	33
2018	Less than 3 years in current department or agency	20	37	31	8	3	0	1	57	12	255
2018	3 to 10 years in current department or agency	17	31	29	17	6	0	0	48	23	170
2018	11 to 20 years in current department or agency	9	30	41	17	3	0	1	39	20	98
2018	More than 20 years in current department or agency	7	40	48	3	3	0	0	46	6	30
2017	Less than 3 years in current department or agency	13	38	34	10	3	0	0	52	14	213
2017	3 to 10 years in current department or agency	8	27	43	17	5	0	1	35	22	214
2017	11 to 20 years in current department or agency	5	24	46	21	4	0	0	29	25	114
2017	More than 20 years in current department or agency	15	48	30	6	0	0	0	63	6	33

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	17	35	25	13	0	0	38	28	205
2020	3 to 10 years in current department or agency	10	18	33	27	12	0	1	39	28	198
2020	11 to 20 years in current department or agency	14	24	33	18	11	0	0	30	38	111
2020	More than 20 years in current department or agency	8	8	47	25	13	0	0	38	15	22
2019	Less than 3 years in current department or agency	4	13	43	21	17	1	0	39	18	270
2019	3 to 10 years in current department or agency	9	18	40	22	11	0	0	33	27	186
2019	11 to 20 years in current department or agency	6	26	37	19	11	1	0	30	33	103
2019	More than 20 years in current department or agency	2	18	44	24	9	0	3	34	20	33
2018	Less than 3 years in current department or agency	6	13	38	28	12	0	1	41	20	253
2018	3 to 10 years in current department or agency	10	26	29	25	10	0	0	35	36	169
2018	11 to 20 years in current department or agency	13	21	36	20	8	0	1	29	34	96
2018	More than 20 years in current department or agency	9	11	50	20	10	0	0	30	20	31
2017	Less than 3 years in current department or agency	6	14	40	25	14	0	1	40	20	212
2017	3 to 10 years in current department or agency	7	20	41	25	6	1	1	31	27	212
2017	11 to 20 years in current department or agency	9	29	37	18	6	0	1	24	39	115
2017	More than 20 years in current department or agency	0	8	46	37	9	0	0	46	8	33

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	39	5	3	1	1	0	90	4	204
2020	3 to 10 years in current department or agency	47	39	11	2	0	0	1	87	2	199
2020	11 to 20 years in current department or agency	51	37	4	3	5	0	0	88	8	112
2020	More than 20 years in current department or agency	64	19	13	4	0	0	0	83	4	22
2019	Less than 3 years in current department or agency	41	40	10	6	1	3	0	83	6	270
2019	3 to 10 years in current department or agency	38	50	6	5	1	1	0	88	6	186
2019	11 to 20 years in current department or agency	42	43	10	2	2	1	0	86	4	104
2019	More than 20 years in current department or agency	35	55	7	3	0	0	0	90	3	33
2018	Less than 3 years in current department or agency	37	39	12	5	2	4	0	79	8	252
2018	3 to 10 years in current department or agency	35	43	13	5	2	0	1	79	8	168
2018	11 to 20 years in current department or agency	33	53	8	5	1	1	0	86	6	98
2018	More than 20 years in current department or agency	30	55	7	3	3	3	0	87	6	32
2017	Less than 3 years in current department or agency	21	48	14	6	2	9	0	76	9	213
2017	3 to 10 years in current department or agency	27	37	16	10	8	1	1	66	18	214
2017	11 to 20 years in current department or agency	22	45	21	6	2	4	0	70	8	115
2017	More than 20 years in current department or agency	21	61	9	6	0	3	0	84	6	33

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	14	8	2	3	0	74	11	205
2020	3 to 10 years in current department or agency	37	38	11	10	3	1	1	76	13	199
2020	11 to 20 years in current department or agency	36	35	12	7	10	0	0	71	17	112
2020	More than 20 years in current department or agency	61	24	8	4	3	0	0	85	7	22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	30	6	6	7	1	0	81	13	205
2020	3 to 10 years in current department or agency	44	30	6	12	5	0	1	75	18	200
2020	11 to 20 years in current department or agency	45	30	7	11	7	0	0	75	17	111
2020	More than 20 years in current department or agency	38	41	14	0	8	0	0	79	8	22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	22	7	6	2	2	1	85	8	204
2020	3 to 10 years in current department or agency	50	33	8	5	3	0	1	85	7	199
2020	11 to 20 years in current department or agency	49	35	9	4	3	1	0	85	7	112
2020	More than 20 years in current department or agency	49	24	16	3	0	4	4	80	3	22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	32	13	9	0	1	0	78	10	205
2020	3 to 10 years in current department or agency	36	38	13	10	2	1	0	75	12	199
2020	11 to 20 years in current department or agency	35	31	16	9	9	0	0	66	19	112
2020	More than 20 years in current department or agency	42	31	20	4	3	0	0	73	8	22
2019	Less than 3 years in current department or agency	36	43	9	7	3	2	0	80	10	269
2019	3 to 10 years in current department or agency	25	45	15	8	6	1	0	72	14	185
2019	11 to 20 years in current department or agency	26	43	20	7	2	3	0	70	9	104
2019	More than 20 years in current department or agency	32	50	12	3	3	0	0	82	6	33
2018	Less than 3 years in current department or agency	36	36	12	10	3	3	0	75	13	254
2018	3 to 10 years in current department or agency	26	39	13	15	5	1	1	66	21	170
2018	11 to 20 years in current department or agency	24	50	11	11	4	1	0	74	15	98
2018	More than 20 years in current department or agency	22	43	25	8	3	0	0	65	11	31
2017	Less than 3 years in current department or agency	23	47	15	10	2	4	0	72	13	213
2017	3 to 10 years in current department or agency	17	39	18	14	11	1	1	57	25	214
2017	11 to 20 years in current department or agency	13	42	19	16	9	2	0	56	25	114
2017	More than 20 years in current department or agency	14	50	16	17	0	3	0	66	18	33

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	39	7	7	1	0	84	9	203
2020	3 to 10 years in current department or agency	41	43	8	6	1	1	85	7	200
2020	11 to 20 years in current department or agency	43	38	5	12	2	0	81	14	112
2020	More than 20 years in current department or agency	69	31	0	0	0	0	100	0	22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	33	12	11	3	0	75	13	201
2020	3 to 10 years in current department or agency	40	34	11	10	4	1	75	14	200
2020	11 to 20 years in current department or agency	38	36	8	12	7	0	74	19	109
2020	More than 20 years in current department or agency	56	37	3	4	0	0	93	4	22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	40	15	7	0	1	2	77	8	203
2020	3 to 10 years in current department or agency	37	39	14	5	1	1	4	79	7	199
2020	11 to 20 years in current department or agency	40	37	18	4	2	1	0	77	5	112
2020	More than 20 years in current department or agency	60	32	4	4	0	0	0	92	4	22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	33	9	3	1	1	1	87	4	205
2020	3 to 10 years in current department or agency	45	40	8	4	1	1	1	86	5	199
2020	11 to 20 years in current department or agency	45	36	10	2	2	2	3	85	4	112
2020	More than 20 years in current department or agency	60	35	5	0	0	0	0	95	0	22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	85	12	1	0	2	0	99	0	205
2020	3 to 10 years in current department or agency	77	20	1	0	0	1	99	0	200
2020	11 to 20 years in current department or agency	82	11	3	3	2	0	94	3	112
2020	More than 20 years in current department or agency	88	12	0	0	0	0	100	0	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	28	7	4	0	1	0	89	4	204
2020	3 to 10 years in current department or agency	63	29	4	1	0	2	1	95	1	198
2020	11 to 20 years in current department or agency	62	30	3	3	2	0	0	92	6	112
2020	More than 20 years in current department or agency	75	25	0	0	0	0	0	100	0	22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	22	9	6	5	1	0	80	10	204
2020	3 to 10 years in current department or agency	55	26	6	7	3	1	2	83	10	200
2020	11 to 20 years in current department or agency	56	28	5	5	6	0	0	84	11	111
2020	More than 20 years in current department or agency	60	27	4	8	0	0	0	88	8	22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	25	10	5	0	0	0	85	5	205
2020	3 to 10 years in current department or agency	58	26	6	5	2	1	1	87	6	199
2020	11 to 20 years in current department or agency	53	30	7	5	4	2	0	84	9	112
2020	More than 20 years in current department or agency	76	16	4	0	0	0	4	96	0	22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	41	17	13	2	0	2	67	15	56
2020	3 to 10 years in current department or agency	26	50	13	4	1	0	6	81	6	70
2019	Less than 3 years in current department or agency	31	35	19	13	0	1	1	68	13	74
2019	3 to 10 years in current department or agency	20	60	8	8	0	0	4	83	8	60

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	0	56
2020	3 to 10 years in current department or agency	100	0	70

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	24	23	16	13	1	0	47	29	56
2020	3 to 10 years in current department or agency	22	34	17	22	4	0	2	57	26	70

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	202
2020	3 to 10 years in current department or agency	15	85	198
2020	11 to 20 years in current department or agency	14	86	110
2020	More than 20 years in current department or agency	16	84	22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	12	88	202
2020	3 to 10 years in current department or agency	31	69	199
2020	11 to 20 years in current department or agency	19	81	112
2020	More than 20 years in current department or agency	18	82	22
2019	Less than 3 years in current department or agency	19	81	268
2019	3 to 10 years in current department or agency	21	79	187
2019	11 to 20 years in current department or agency	20	80	103
2019	More than 20 years in current department or agency	29	71	33
2017	Less than 3 years in current department or agency	14	86	212
2017	3 to 10 years in current department or agency	26	74	214
2017	11 to 20 years in current department or agency	27	73	115
2017	More than 20 years in current department or agency	21	79	33
2014	Less than 3 years in current department or agency	25	75	102
2014	3 to 10 years in current department or agency	18	82	328
2014	11 to 20 years in current department or agency	35	65	103
2014	More than 20 years in current department or agency	17	83	40

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	57	43	24
2020	3 to 10 years in current department or agency	54	46	62

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	96	4	24
2020	3 to 10 years in current department or agency	79	21	62
2019	Less than 3 years in current department or agency	93	7	51
2019	3 to 10 years in current department or agency	89	11	40
2017	Less than 3 years in current department or agency	86	14	31
2017	3 to 10 years in current department or agency	86	14	56
2017	11 to 20 years in current department or agency	83	17	30
2014	Less than 3 years in current department or agency	69	31	26
2014	3 to 10 years in current department or agency	86	14	58
2014	11 to 20 years in current department or agency	88	12	36

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	28	0	4	0	0	0	96	4	23
2020	3 to 10 years in current department or agency	44	29	26	2	0	0	0	72	2	50
2019	Less than 3 years in current department or agency	49	41	2	8	0	0	0	90	8	45
2019	3 to 10 years in current department or agency	51	28	0	5	16	0	0	79	21	36
2017	Less than 3 years in current department or agency	47	43	3	4	0	4	0	93	4	27
2017	3 to 10 years in current department or agency	37	46	4	2	11	0	0	83	13	47
2017	11 to 20 years in current department or agency	60	28	4	5	4	0	0	87	9	25
2014	Less than 3 years in current department or agency	33	56	0	5	0	0	6	94	6	18
2014	3 to 10 years in current department or agency	42	36	10	8	4	0	0	78	12	50
2014	11 to 20 years in current department or agency	59	19	0	12	6	3	0	81	19	32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	28	8	4	1	2	1	87	5	205
2020	3 to 10 years in current department or agency	54	29	5	7	2	1	2	86	9	200
2020	11 to 20 years in current department or agency	57	30	5	2	6	0	1	88	7	111
2020	More than 20 years in current department or agency	71	21	0	0	0	4	4	100	0	22

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	48	19	0	59	41	205
2020	3 to 10 years in current department or agency	37	50	12	1	58	42	200
2020	11 to 20 years in current department or agency	31	50	19	0	62	38	112
2020	More than 20 years in current department or agency	28	65	7	0	70	30	22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	70
2020	3 to 10 years in current department or agency	36	64	74

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	15	21	20	18	16	0	9	40	38	71
2020	3 to 10 years in current department or agency	17	23	10	22	24	0	4	42	48	73

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	21	17	23	30	0	3	28	55	71
2020	3 to 10 years in current department or agency	13	15	9	21	39	1	3	29	62	73

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	21	16	12	4	2	6	66	17	204
2020	3 to 10 years in current department or agency	32	20	19	13	9	0	8	56	23	200
2020	11 to 20 years in current department or agency	32	13	21	11	12	2	9	51	26	110
2020	More than 20 years in current department or agency	28	27	11	13	4	0	17	66	20	22
2019	Less than 3 years in current department or agency	31	19	18	15	13	0	3	51	30	261
2019	3 to 10 years in current department or agency	24	17	20	16	19	1	4	43	36	180
2019	11 to 20 years in current department or agency	32	19	17	10	15	0	7	55	27	102
2019	More than 20 years in current department or agency	52	19	5	6	9	0	9	78	17	33
2018	Less than 3 years in current department or agency	31	18	15	9	14	1	11	56	26	255
2018	3 to 10 years in current department or agency	29	15	15	17	22	0	2	45	40	169
2018	11 to 20 years in current department or agency	34	15	18	15	13	1	5	51	30	98
2018	More than 20 years in current department or agency	45	6	9	9	10	0	21	65	24	32

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence