2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	46	5	14	3	77	18	475
2020	Ontario (excluding National Capital Region)	23	47	5	19	7	70	25	17
2020	Quebec (excluding National Capital Region)	30	42	10	12	7	72	18	48
2020	Nova Scotia	15	48	23	7	7	63	14	13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	66	24	4	4	2	0	91	6	475
2020	Ontario (excluding National Capital Region)	69	13	5	7	7	0	82	14	17
2020	Quebec (excluding National Capital Region)	64	27	2	2	4	0	91	6	48
2020	Nova Scotia	100	0	0	0	0	0	100	0	13
2017	National Capital Region	68	24	3	3	1	0	93	4	498
2017	Ontario (excluding National Capital Region)	77	7	7	0	0	8	92	0	14
2017	Quebec (excluding National Capital Region)	67	28	2	3	0	0	95	3	43
2017	British Columbia	80	20	0	0	0	0	100	0	15
2017	Nova Scotia	100	0	0	0	0	0	100	0	11
2014	National Capital Region	67	23	4	4	1	0	91	5	505
2014	Ontario (excluding National Capital Region)	66	28	7	0	0	0	93	0	16
2014	Quebec (excluding National Capital Region)	63	34	0	3	0	0	97	3	39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	42	9	12	4	0	74	16	477
2020	Ontario (excluding National Capital Region)	28	37	11	24	0	0	65	24	17
2020	Quebec (excluding National Capital Region)	32	37	14	11	4	2	71	16	47
2020	Nova Scotia	30	28	22	7	13	0	58	20	13
2019	National Capital Region	52	33	4	7	4	0	85	11	585
2019	Ontario (excluding National Capital Region)	60	14	0	26	0	0	74	26	16
2019	Quebec (excluding National Capital Region)	43	29	13	9	6	0	72	15	52
2019	British Columbia	48	42	0	5	0	5	95	5	15
2019	Nova Scotia	76	13	0	5	5	0	89	11	18
2017	National Capital Region	42	35	6	10	6	0	77	16	499
2017	Ontario (excluding National Capital Region)	63	22	7	0	7	0	85	7	14
2017	Quebec (excluding National Capital Region)	51	22	9	14	5	0	72	18	43
2017	British Columbia	40	27	6	7	20	0	67	27	15
2017	Nova Scotia	39	36	0	16	9	0	75	25	11
2014	National Capital Region	30	28	8	19	14	0	59	33	505
2014	Ontario (excluding National Capital Region)	48	25	0	16	10	0	74	26	16
2014	Quebec (excluding National Capital Region)	45	37	5	8	5	0	82	13	39

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	37	11	9	3	0	1	77	12	475
2020	Ontario (excluding National Capital Region)	23	32	16	5	19	0	5	58	26	17
2020	Quebec (excluding National Capital Region)	27	51	4	14	4	0	0	78	19	48
2020	Nova Scotia	14	71	6	9	0	0	0	85	9	13
2019	National Capital Region	39	36	11	8	4	0	1	76	12	583
2019	Ontario (excluding National Capital Region)	20	27	5	35	8	0	5	49	46	16
2019	Quebec (excluding National Capital Region)	39	37	14	7	2	0	0	76	9	50
2019	British Columbia	23	50	13	14	0	0	0	73	14	15
2019	Nova Scotia	49	15	31	5	0	0	0	64	5	18
2018	National Capital Region	31	45	10	7	5	0	2	78	12	477
2018	Ontario (excluding National Capital Region)	22	27	0	44	0	0	7	53	47	12
2018	Quebec (excluding National Capital Region)	19	50	13	10	7	2	0	70	17	52
2017	National Capital Region	36	37	15	9	3	0	0	73	12	500
2017	Ontario (excluding National Capital Region)	48	22	15	7	7	0	0	70	15	14
2017	Quebec (excluding National Capital Region)	31	35	21	7	7	0	0	66	13	43
2017	British Columbia	12	55	12	6	15	0	0	67	21	15
2017	Nova Scotia	29	52	0	10	9	0	0	82	18	11
2014	National Capital Region	34	40	11	9	4	0	1	75	13	505
2014	Ontario (excluding National Capital Region)	43	6	7	29	16	0	0	48	45	16
2014	Quebec (excluding National Capital Region)	33	37	16	10	3	0	0	71	13	39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	35	10	6	3	0	1	81	9	472
2020	Ontario (excluding National Capital Region)	46	43	5	0	7	0	0	89	7	17
2020	Quebec (excluding National Capital Region)	34	34	17	9	6	0	0	68	15	48
2020	Nova Scotia	56	36	7	0	0	0	0	93	0	13
2019	National Capital Region	58	32	5	3	2	0	0	90	5	583
2019	Ontario (excluding National Capital Region)	47	27	10	16	0	0	0	74	16	16
2019	Quebec (excluding National Capital Region)	43	38	17	2	0	0	0	81	2	52
2019	British Columbia	45	55	0	0	0	0	0	100	0	14
2019	Nova Scotia	72	19	4	0	5	0	0	91	5	18
2017	National Capital Region	50	38	5	5	2	0	0	88	7	498
2017	Ontario (excluding National Capital Region)	55	31	15	0	0	0	0	85	0	14
2017	Quebec (excluding National Capital Region)	41	42	15	2	0	0	0	83	2	43
2017	British Columbia	25	47	27	0	0	0	0	73	0	15
2017	Nova Scotia	26	57	0	8	9	0	0	83	17	11
2014	National Capital Region	48	37	6	7	2	1	0	86	8	504
2014	Ontario (excluding National Capital Region)	54	11	14	22	0	0	0	65	22	16
2014	Quebec (excluding National Capital Region)	39	45	5	8	0	3	0	87	8	39

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	27	9	7	4	0	1	80	11	476
2020	Ontario (excluding National Capital Region)	29	42	5	12	12	0	0	71	24	17
2020	Quebec (excluding National Capital Region)	41	34	12	2	9	0	2	76	11	46
2020	Nova Scotia	80	13	7	0	0	0	0	93	0	13
2019	National Capital Region	56	27	7	6	3	1	0	84	9	585
2019	Ontario (excluding National Capital Region)	51	41	0	8	0	0	0	92	8	16
2019	Quebec (excluding National Capital Region)	48	32	14	6	0	0	0	80	6	52
2019	British Columbia	60	40	0	0	0	0	0	100	0	15
2019	Nova Scotia	71	15	0	9	5	0	0	85	15	18
2018	National Capital Region	51	31	7	7	4	0	0	82	11	476
2018	Ontario (excluding National Capital Region)	48	52	0	0	0	0	0	100	0	12
2018	Quebec (excluding National Capital Region)	45	32	14	5	2	0	2	79	7	51
2017	National Capital Region	46	32	9	7	5	0	0	79	12	499
2017	Ontario (excluding National Capital Region)	56	22	22	0	0	0	0	78	0	14
2017	Quebec (excluding National Capital Region)	43	28	18	12	0	0	0	71	12	43
2017	British Columbia	33	33	14	12	8	0	0	66	20	15
2017	Nova Scotia	80	20	0	0	0	0	0	100	0	11
2014	National Capital Region	43	35	9	8	4	0	1	78	12	504
2014	Ontario (excluding National Capital Region)	54	25	0	21	0	0	0	79	21	16
2014	Quebec (excluding National Capital Region)	30	33	24	5	5	3	0	65	11	39

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	35	12	9	5	75	13	476
2020	Ontario (excluding National Capital Region)	40	18	16	19	7	59	26	17
2020	Quebec (excluding National Capital Region)	38	26	19	11	6	64	17	48
2020	Nova Scotia	23	64	7	6	0	87	6	13
2019	National Capital Region	38	41	10	7	4	79	11	584
2019	Ontario (excluding National Capital Region)	38	34	0	28	0	72	28	16
2019	Quebec (excluding National Capital Region)	36	33	22	9	0	69	9	52
2019	British Columbia	18	69	5	0	8	87	8	15
2019	Nova Scotia	39	39	12	4	5	78	9	18
2018	National Capital Region	35	40	12	8	5	75	13	477
2018	Ontario (excluding National Capital Region)	55	26	7	11	0	82	11	12
2018	Quebec (excluding National Capital Region)	33	45	10	2	10	79	12	51
2017	National Capital Region	29	45	11	8	6	75	14	499
2017	Ontario (excluding National Capital Region)	28	27	38	0	7	55	7	14
2017	Quebec (excluding National Capital Region)	33	37	17	7	7	69	14	43
2017	British Columbia	26	39	13	21	0	65	21	15
2017	Nova Scotia	27	73	0	0	0	100	0	11
2014	National Capital Region	27	46	13	9	4	74	13	505
2014	Ontario (excluding National Capital Region)	40	26	5	19	10	66	29	16
2014	Quebec (excluding National Capital Region)	26	42	11	16	5	68	21	39

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	37	11	9	3	0	0	77	12	477
2020	Ontario (excluding National Capital Region)	17	42	16	18	7	0	0	60	24	17
2020	Quebec (excluding National Capital Region)	37	29	17	8	9	0	0	65	17	48
2020	Nova Scotia	38	54	8	0	0	0	0	92	0	13
2019	National Capital Region	37	36	12	10	4	0	1	74	14	586
2019	Ontario (excluding National Capital Region)	29	28	16	14	5	8	0	61	21	16
2019	Quebec (excluding National Capital Region)	26	45	13	16	0	0	0	72	16	52
2019	British Columbia	51	49	0	0	0	0	0	100	0	15
2019	Nova Scotia	38	43	4	9	5	0	0	81	15	18
2018	National Capital Region	30	34	18	11	6	0	0	65	17	475
2018	Ontario (excluding National Capital Region)	37	8	29	25	0	0	0	45	25	12
2018	Quebec (excluding National Capital Region)	33	35	18	8	7	0	0	67	15	52
2017	National Capital Region	28	35	16	13	7	0	0	64	20	500
2017	Ontario (excluding National Capital Region)	20	29	30	6	7	7	0	53	15	14
2017	Quebec (excluding National Capital Region)	27	35	19	12	5	2	0	63	17	43
2017	British Columbia	20	34	19	27	0	0	0	54	27	15
2017	Nova Scotia	37	44	10	0	9	0	0	82	9	11
2014	National Capital Region	27	36	14	15	7	1	0	63	22	504
2014	Ontario (excluding National Capital Region)	23	24	12	24	17	0	0	47	41	16
2014	Quebec (excluding National Capital Region)	27	30	19	19	5	0	0	58	24	39

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	38	8	8	4	0	80	12	475
2020	Ontario (excluding National Capital Region)	29	26	10	22	14	0	54	35	17
2020	Quebec (excluding National Capital Region)	33	34	17	10	6	0	67	16	48
2020	Nova Scotia	8	70	0	22	0	0	78	22	12
2019	National Capital Region	40	37	11	7	4	0	77	11	587
2019	Ontario (excluding National Capital Region)	24	42	5	24	5	0	66	29	16
2019	Quebec (excluding National Capital Region)	39	41	10	10	0	0	81	10	52
2019	British Columbia	24	56	12	8	0	0	81	8	15
2019	Nova Scotia	33	52	4	10	0	0	85	10	18
2018	National Capital Region	33	39	13	9	5	0	72	15	473
2018	Ontario (excluding National Capital Region)	22	33	29	0	7	8	60	8	12
2018	Quebec (excluding National Capital Region)	39	39	12	2	8	0	78	10	52
2017	National Capital Region	31	44	10	11	4	0	74	15	500
2017	Ontario (excluding National Capital Region)	34	44	7	15	0	0	78	15	14
2017	Quebec (excluding National Capital Region)	33	44	11	5	7	0	77	12	43
2017	British Columbia	28	53	7	12	0	0	81	12	15
2017	Nova Scotia	11	35	8	46	0	0	46	46	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	32	6	4	1	0	88	5	476
2020	Ontario (excluding National Capital Region)	35	42	11	6	7	0	76	12	17
2020	Quebec (excluding National Capital Region)	45	39	9	2	4	0	85	6	48
2020	Nova Scotia	37	43	20	0	0	0	80	0	13
2019	National Capital Region	48	40	8	3	2	0	88	5	584
2019	Ontario (excluding National Capital Region)	45	39	16	0	0	0	84	0	16
2019	Quebec (excluding National Capital Region)	46	32	14	3	2	3	81	5	52
2019	British Columbia	49	43	0	8	0	0	92	8	15
2019	Nova Scotia	32	47	6	15	0	0	79	15	18
2018	National Capital Region	46	38	10	3	3	0	85	5	476
2018	Ontario (excluding National Capital Region)	36	33	30	0	0	0	70	0	12
2018	Quebec (excluding National Capital Region)	39	45	13	3	0	0	84	3	52
2017	National Capital Region	41	43	8	5	3	0	84	7	497
2017	Ontario (excluding National Capital Region)	34	29	22	15	0	0	63	15	14
2017	Quebec (excluding National Capital Region)	42	34	14	5	2	2	78	7	43
2017	British Columbia	47	46	7	0	0	0	93	0	15
2017	Nova Scotia	28	64	0	8	0	0	92	8	11
2014	National Capital Region	43	42	9	3	2	1	85	6	505
2014	Ontario (excluding National Capital Region)	43	40	6	12	0	0	82	12	16
2014	Quebec (excluding National Capital Region)	50	32	13	0	3	3	84	3	39

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	34	11	10	5	0	74	15	476
2020	Ontario (excluding National Capital Region)	29	24	17	23	7	0	53	30	17
2020	Quebec (excluding National Capital Region)	36	39	8	9	9	0	75	17	48
2020	Nova Scotia	45	55	0	0	0	0	100	0	13
2019	National Capital Region	38	38	12	8	4	0	76	12	586
2019	Ontario (excluding National Capital Region)	29	31	8	32	0	0	59	32	16
2019	Quebec (excluding National Capital Region)	31	44	15	7	0	3	78	7	52
2019	British Columbia	63	20	17	0	0	0	83	0	15
2019	Nova Scotia	49	36	0	15	0	0	85	15	18
2018	National Capital Region	34	35	16	9	6	0	69	15	476
2018	Ontario (excluding National Capital Region)	37	18	18	26	0	0	55	26	12
2018	Quebec (excluding National Capital Region)	35	48	9	6	2	0	83	8	52
2017	National Capital Region	29	38	16	9	7	1	67	17	499
2017	Ontario (excluding National Capital Region)	35	28	22	8	7	0	63	15	14
2017	Quebec (excluding National Capital Region)	28	38	17	15	2	0	66	17	42
2017	British Columbia	34	38	13	7	8	0	72	15	15
2017	Nova Scotia	44	46	10	0	0	0	90	0	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	32	9	4	2	0	85	6	471
2020	Ontario (excluding National Capital Region)	53	12	28	0	7	0	65	7	17
2020	Quebec (excluding National Capital Region)	40	39	12	7	2	0	79	9	48
2020	Nova Scotia	51	34	15	0	0	0	85	0	12
2019	National Capital Region	51	33	9	6	1	0	84	7	584
2019	Ontario (excluding National Capital Region)	52	40	0	8	0	0	92	8	16
2019	Quebec (excluding National Capital Region)	43	43	12	1	0	0	86	1	52
2019	British Columbia	48	39	5	8	0	0	87	8	15
2019	Nova Scotia	51	40	4	5	0	0	91	5	18
2018	National Capital Region	46	35	13	4	3	0	81	6	474
2018	Ontario (excluding National Capital Region)	55	33	11	0	0	0	89	0	12
2018	Quebec (excluding National Capital Region)	34	53	8	6	0	0	86	6	52
2017	National Capital Region	45	38	11	4	3	0	82	7	498
2017	Ontario (excluding National Capital Region)	50	28	15	7	0	0	78	7	14
2017	Quebec (excluding National Capital Region)	46	39	10	0	2	2	88	2	43
2017	British Columbia	32	42	19	7	0	0	74	7	15
2017	Nova Scotia	46	54	0	0	0	0	100	0	11
2014	National Capital Region	55	33	8	2	2	0	89	4	505
2014	Ontario (excluding National Capital Region)	71	16	6	7	0	0	88	7	16
2014	Quebec (excluding National Capital Region)	45	37	13	3	3	0	82	5	39

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	37	12	10	2	0	0	75	12	475
2020	Ontario (excluding National Capital Region)	11	66	5	6	12	0	0	77	19	17
2020	Quebec (excluding National Capital Region)	29	43	13	11	4	0	0	72	15	48
2020	Nova Scotia	30	35	27	0	8	0	0	65	8	13
2019	National Capital Region	37	38	12	9	4	0	0	75	13	584
2019	Ontario (excluding National Capital Region)	31	60	0	9	0	0	0	91	9	15
2019	Quebec (excluding National Capital Region)	28	31	20	15	6	0	0	59	21	52
2019	British Columbia	57	43	0	0	0	0	0	100	0	15
2019	Nova Scotia	39	41	15	4	0	0	0	81	4	17
2018	National Capital Region	32	40	14	8	6	0	0	73	14	476
2018	Ontario (excluding National Capital Region)	21	60	0	11	0	0	8	88	12	12
2018	Quebec (excluding National Capital Region)	29	42	9	12	6	2	0	73	18	52
2017	National Capital Region	31	41	12	10	5	1	0	73	15	498
2017	Ontario (excluding National Capital Region)	14	56	7	7	15	0	0	70	22	14
2017	Quebec (excluding National Capital Region)	27	44	14	10	5	0	0	71	15	43
2017	British Columbia	13	65	13	0	8	0	0	79	8	15
2017	Nova Scotia	36	46	10	8	0	0	0	82	8	11
2014	National Capital Region	24	43	15	11	6	0	1	67	18	504
2014	Ontario (excluding National Capital Region)	23	25	13	29	10	0	0	48	39	16
2014	Quebec (excluding National Capital Region)	32	29	16	16	8	0	0	60	24	39

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	31	11	10	4	0	0	75	14	475
2020	Ontario (excluding National Capital Region)	23	55	5	0	18	0	0	78	18	17
2020	Quebec (excluding National Capital Region)	27	44	16	6	6	0	0	72	13	48
2020	Nova Scotia	28	37	28	7	0	0	0	65	7	13
2019	National Capital Region	41	36	12	8	3	0	1	77	11	585
2019	Ontario (excluding National Capital Region)	29	54	0	18	0	0	0	82	18	16
2019	Quebec (excluding National Capital Region)	24	39	19	11	8	0	0	63	19	52
2019	British Columbia	46	45	9	0	0	0	0	91	0	15
2019	Nova Scotia	41	34	25	0	0	0	0	75	0	17
2018	National Capital Region	33	38	15	8	5	0	0	71	14	475
2018	Ontario (excluding National Capital Region)	14	49	18	11	7	0	0	64	18	12
2018	Quebec (excluding National Capital Region)	24	44	10	15	5	0	2	70	21	52
2017	National Capital Region	38	34	14	8	7	0	0	72	15	499
2017	Ontario (excluding National Capital Region)	24	38	22	8	8	0	0	62	16	13
2017	Quebec (excluding National Capital Region)	30	29	22	5	7	2	5	63	13	43
2017	British Columbia	28	32	6	26	8	0	0	60	34	15
2017	Nova Scotia	38	36	16	10	0	0	0	74	10	11
2014	National Capital Region	28	38	15	13	5	0	0	67	18	505
2014	Ontario (excluding National Capital Region)	23	38	19	5	15	0	0	61	20	16
2014	Quebec (excluding National Capital Region)	29	28	10	16	10	0	5	61	28	39

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	36	11	9	3	0	77	11	473
2020	Ontario (excluding National Capital Region)	28	32	5	29	7	0	60	35	17
2020	Quebec (excluding National Capital Region)	28	46	10	12	4	0	74	16	46
2020	Nova Scotia	21	73	6	0	0	0	94	0	13
2019	National Capital Region	38	43	11	5	2	0	81	8	582
2019	Ontario (excluding National Capital Region)	30	46	5	13	7	0	76	19	16
2019	Quebec (excluding National Capital Region)	31	43	17	7	1	0	74	8	52
2019	British Columbia	37	50	8	5	0	0	87	5	15
2019	Nova Scotia	66	28	0	5	0	0	95	5	18
2018	National Capital Region	34	38	15	7	5	1	72	12	474
2018	Ontario (excluding National Capital Region)	40	36	24	0	0	0	76	0	11
2018	Quebec (excluding National Capital Region)	34	46	15	3	2	0	80	6	52
2017	National Capital Region	32	39	14	9	5	1	72	14	498
2017	Ontario (excluding National Capital Region)	22	33	22	15	7	0	55	22	14
2017	Quebec (excluding National Capital Region)	30	47	17	4	0	2	78	4	43
2017	British Columbia	20	60	14	6	0	0	80	6	15
2017	Nova Scotia	37	46	8	9	0	0	83	9	11
2014	National Capital Region	31	40	14	9	5	0	72	14	505
2014	Ontario (excluding National Capital Region)	43	17	19	12	10	0	60	22	16
2014	Quebec (excluding National Capital Region)	32	38	19	8	3	0	71	11	39

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	36	9	7	3	81	10	476
2020	Ontario (excluding National Capital Region)	40	24	17	12	7	64	19	17
2020	Quebec (excluding National Capital Region)	39	31	14	13	2	71	15	48
2020	Nova Scotia	30	64	6	0	0	94	0	13
2019	National Capital Region	42	40	10	6	2	82	8	587
2019	Ontario (excluding National Capital Region)	46	26	8	13	7	72	19	16
2019	Quebec (excluding National Capital Region)	42	40	12	6	0	82	6	52
2019	British Columbia	40	47	5	8	0	87	8	15
2019	Nova Scotia	50	35	5	4	5	85	9	18
2018	National Capital Region	37	41	12	6	3	79	9	475
2018	Ontario (excluding National Capital Region)	55	26	7	11	0	82	11	12
2018	Quebec (excluding National Capital Region)	36	50	5	5	4	86	9	52
2017	National Capital Region	36	42	11	6	5	78	11	499
2017	Ontario (excluding National Capital Region)	34	29	30	0	7	63	7	14
2017	Quebec (excluding National Capital Region)	39	35	12	12	2	74	14	43
2017	British Columbia	19	49	26	6	0	68	6	15
2017	Nova Scotia	27	73	0	0	0	100	0	11
2014	National Capital Region	34	44	13	6	3	78	9	505
2014	Ontario (excluding National Capital Region)	34	44	6	17	0	78	17	16
2014	Quebec (excluding National Capital Region)	45	29	16	5	5	74	11	39

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	28	12	9	7	0	0	72	16	475
2020	Ontario (excluding National Capital Region)	36	38	16	5	5	0	0	73	11	17
2020	Quebec (excluding National Capital Region)	40	36	12	4	6	2	0	77	10	48
2020	Nova Scotia	48	38	7	7	0	0	0	86	7	13
2019	National Capital Region	48	31	13	4	3	0	0	80	7	582
2019	Ontario (excluding National Capital Region)	58	19	10	0	13	0	0	78	13	16
2019	Quebec (excluding National Capital Region)	39	23	25	8	5	0	0	62	13	52
2019	British Columbia	46	38	10	5	0	0	0	85	5	15
2019	Nova Scotia	60	36	0	0	4	0	0	96	4	18
2018	National Capital Region	45	27	15	8	5	0	1	72	13	476
2018	Ontario (excluding National Capital Region)	27	48	7	11	7	0	0	75	18	12
2018	Quebec (excluding National Capital Region)	55	26	11	6	2	0	0	81	8	51
2017	National Capital Region	43	31	14	7	4	0	1	74	12	498
2017	Ontario (excluding National Capital Region)	29	50	7	0	0	7	6	91	0	14
2017	Quebec (excluding National Capital Region)	38	37	13	7	2	2	0	77	9	43
2017	British Columbia	33	29	14	25	0	0	0	61	25	15
2017	Nova Scotia	59	33	8	0	0	0	0	92	0	11
2014	National Capital Region	42	34	15	5	3	0	0	76	9	505
2014	Ontario (excluding National Capital Region)	35	52	12	0	0	0	0	88	0	16
2014	Quebec (excluding National Capital Region)	42	44	10	2	2	0	0	85	5	39

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	11	23	33	24	9	0	0	33	34	474
2020	Ontario (excluding National Capital Region)	18	24	40	18	0	0	0	18	42	17
2020	Quebec (excluding National Capital Region)	8	20	31	32	4	2	2	37	30	48
2020	Nova Scotia	0	45	39	16	0	0	0	16	45	13
2019	National Capital Region	8	18	39	22	12	1	1	34	26	584
2019	Ontario (excluding National Capital Region)	21	16	40	23	0	0	0	23	37	15
2019	Quebec (excluding National Capital Region)	0	17	40	24	15	0	4	41	18	51
2019	British Columbia	10	18	27	31	9	0	5	41	30	15
2019	Nova Scotia	4	10	39	46	0	0	0	46	15	18
2018	National Capital Region	9	22	38	17	11	1	2	29	32	474
2018	Ontario (excluding National Capital Region)	7	22	41	22	7	0	0	29	29	12
2018	Quebec (excluding National Capital Region)	9	23	29	26	13	0	0	39	32	51
2017	National Capital Region	9	23	38	16	10	1	3	27	33	499
2017	Ontario (excluding National Capital Region)	8	8	36	16	24	0	8	43	17	13
2017	Quebec (excluding National Capital Region)	4	22	36	21	7	5	5	31	29	42
2017	British Columbia	6	27	46	7	13	0	0	21	33	15
2017	Nova Scotia	17	44	11	28	0	0	0	28	61	11
2014	National Capital Region	9	25	41	19	4	1	2	24	34	505
2014	Ontario (excluding National Capital Region)	13	6	29	33	19	0	0	52	19	16
2014	Quebec (excluding National Capital Region)	8	24	16	34	10	8	0	48	34	38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	4	12	27	33	22	2	1	56	16	473
2020	Ontario (excluding National Capital Region)	5	12	34	30	18	0	0	48	18	17
2020	Quebec (excluding National Capital Region)	11	11	26	28	14	8	2	47	24	47
2020	Nova Scotia	17	8	38	30	8	0	0	37	25	12
2019	National Capital Region	6	14	28	27	20	3	2	49	21	582
2019	Ontario (excluding National Capital Region)	6	26	25	29	14	0	0	43	32	14
2019	Quebec (excluding National Capital Region)	2	18	10	36	26	7	2	67	21	52
2019	British Columbia	0	21	14	36	9	8	13	56	26	15
2019	Nova Scotia	0	13	22	29	36	0	0	65	13	18
2018	National Capital Region	9	19	27	26	15	2	2	43	29	475
2018	Ontario (excluding National Capital Region)	0	14	33	19	14	11	8	41	18	12
2018	Quebec (excluding National Capital Region)	10	15	35	16	21	0	2	38	26	51
2017	National Capital Region	10	18	33	17	15	3	4	34	30	495
2017	Ontario (excluding National Capital Region)	8	16	23	20	17	8	8	44	29	13
2017	Quebec (excluding National Capital Region)	10	17	37	14	15	5	3	31	29	42
2017	British Columbia	6	25	33	8	21	0	7	31	33	15
2017	Nova Scotia	9	44	18	18	11	0	0	29	53	11
2014	National Capital Region	7	16	32	28	12	2	3	42	24	505
2014	Ontario (excluding National Capital Region)	17	13	17	28	24	0	0	53	30	16
2014	Quebec (excluding National Capital Region)	8	19	36	21	5	8	3	30	30	38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	16	25	30	17	9	1	1	27	42	476
2020	Ontario (excluding National Capital Region)	11	30	36	18	0	0	5	19	43	17
2020	Quebec (excluding National Capital Region)	14	12	38	18	12	6	0	32	28	48
2020	Nova Scotia	7	29	47	9	8	0	0	17	36	13
2019	National Capital Region	13	24	30	16	12	2	2	30	39	585
2019	Ontario (excluding National Capital Region)	12	35	32	21	0	0	0	21	47	15
2019	Quebec (excluding National Capital Region)	12	17	29	30	7	5	2	39	30	50
2019	British Columbia	0	18	44	8	18	8	5	29	21	15
2019	Nova Scotia	13	26	18	44	0	0	0	44	39	18
2018	National Capital Region	15	26	31	14	10	2	2	25	43	477
2018	Ontario (excluding National Capital Region)	7	18	67	8	0	0	0	8	25	12
2018	Quebec (excluding National Capital Region)	17	16	37	15	15	0	0	30	33	51
2017	National Capital Region	16	22	31	14	10	2	4	26	41	497
2017	Ontario (excluding National Capital Region)	8	16	45	6	9	8	8	18	29	13
2017	Quebec (excluding National Capital Region)	17	22	24	14	14	3	8	31	43	42
2017	British Columbia	18	25	21	23	6	0	7	31	46	15
2017	Nova Scotia	9	54	8	8	11	10	0	22	69	11
2014	National Capital Region	19	27	32	12	6	1	4	19	48	505
2014	Ontario (excluding National Capital Region)	29	18	42	0	6	5	0	6	50	16
2014	Quebec (excluding National Capital Region)	5	44	20	15	2	8	5	20	57	39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	18	29	30	14	0	1	44	26	474
2020	Ontario (excluding National Capital Region)	12	6	23	46	13	0	0	59	17	16
2020	Quebec (excluding National Capital Region)	4	24	20	36	14	2	0	51	28	48
2020	Nova Scotia	0	14	16	41	29	0	0	70	14	13
2019	National Capital Region	5	13	32	30	19	1	1	50	18	582
2019	Ontario (excluding National Capital Region)	5	14	54	27	0	0	0	27	19	15
2019	Quebec (excluding National Capital Region)	3	7	30	38	19	2	0	58	11	52
2019	British Columbia	5	0	17	27	46	0	5	77	5	15
2019	Nova Scotia	0	4	10	54	32	0	0	86	4	17
2018	National Capital Region	5	17	33	29	13	1	2	43	23	476
2018	Ontario (excluding National Capital Region)	0	0	29	53	0	19	0	65	0	12
2018	Quebec (excluding National Capital Region)	4	10	37	28	20	0	0	48	15	51
2017	National Capital Region	7	17	33	24	14	1	3	41	25	498
2017	Ontario (excluding National Capital Region)	0	9	17	31	34	0	9	72	9	12
2017	Quebec (excluding National Capital Region)	2	24	31	16	19	3	5	39	28	42
2017	British Columbia	6	20	32	14	21	0	7	37	28	15
2017	Nova Scotia	9	16	44	0	31	0	0	31	25	11
2014	National Capital Region	5	18	38	26	10	2	3	37	24	503
2014	Ontario (excluding National Capital Region)	0	28	24	30	12	0	5	44	30	16
2014	Quebec (excluding National Capital Region)	2	0	46	31	15	3	3	49	3	38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	15	22	25	23	14	1	1	37	37	475
2020	Ontario (excluding National Capital Region)	12	17	49	17	5	0	0	22	29	17
2020	Quebec (excluding National Capital Region)	18	16	18	28	18	2	0	47	34	48
2020	Nova Scotia	0	14	38	33	14	0	0	48	14	13
2019	National Capital Region	9	14	28	23	20	3	3	46	24	579
2019	Ontario (excluding National Capital Region)	0	37	5	44	14	0	0	57	37	14
2019	Quebec (excluding National Capital Region)	8	9	26	31	20	2	4	54	18	52
2019	British Columbia	0	5	31	43	16	5	0	62	5	15
2019	Nova Scotia	0	11	21	39	30	0	0	69	11	18
2018	National Capital Region	13	22	26	23	12	1	3	37	36	476
2018	Ontario (excluding National Capital Region)	14	36	18	23	8	0	0	31	51	12
2018	Quebec (excluding National Capital Region)	7	16	20	29	22	5	2	54	24	51
2017	National Capital Region	14	18	30	19	13	1	4	35	34	495
2017	Ontario (excluding National Capital Region)	0	8	32	20	24	8	8	52	10	13
2017	Quebec (excluding National Capital Region)	9	14	32	19	17	3	7	39	26	42
2017	British Columbia	15	32	26	14	13	0	0	27	47	15
2017	Nova Scotia	9	43	28	0	11	0	10	12	57	11
2014	National Capital Region	16	25	34	14	7	1	4	22	43	504
2014	Ontario (excluding National Capital Region)	24	24	11	24	6	0	12	34	54	16
2014	Quebec (excluding National Capital Region)	18	19	21	24	13	3	3	39	39	38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	6	16	27	28	19	2	1	49	22	474
2020	Ontario (excluding National Capital Region)	12	13	30	18	20	7	0	41	27	16
2020	Quebec (excluding National Capital Region)	10	19	24	26	18	4	0	45	30	48
2020	Nova Scotia	16	7	35	27	15	0	0	42	23	13
2019	National Capital Region	10	23	25	22	14	5	2	38	35	581
2019	Ontario (excluding National Capital Region)	6	25	29	40	0	0	0	40	30	14
2019	Quebec (excluding National Capital Region)	4	18	20	21	26	9	2	52	25	51
2019	British Columbia	5	5	39	14	0	16	21	22	16	15
2019	Nova Scotia	0	13	21	30	26	10	0	63	14	18
2018	National Capital Region	18	22	25	18	11	3	2	31	43	473
2018	Ontario (excluding National Capital Region)	14	48	0	23	15	0	0	38	62	12
2018	Quebec (excluding National Capital Region)	19	21	23	11	17	8	0	31	43	51
2017	National Capital Region	15	24	27	17	9	4	3	28	43	497
2017	Ontario (excluding National Capital Region)	15	30	21	0	28	6	0	30	48	14
2017	Quebec (excluding National Capital Region)	19	24	17	22	3	5	11	29	51	42
2017	British Columbia	12	26	26	8	21	0	7	31	41	15
2017	Nova Scotia	9	43	29	8	0	0	11	9	58	11
2014	National Capital Region	7	17	30	27	12	2	5	41	26	504
2014	Ontario (excluding National Capital Region)	0	13	31	16	35	0	6	54	14	16
2014	Quebec (excluding National Capital Region)	3	21	25	29	11	6	5	45	27	38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	12	19	32	23	12	2	1	36	32	474
2020	Ontario (excluding National Capital Region)	11	23	53	12	0	0	0	12	34	17
2020	Quebec (excluding National Capital Region)	16	24	30	16	10	4	0	27	42	48
2020	Nova Scotia	6	14	31	50	0	0	0	50	20	13
2019	National Capital Region	11	18	31	22	13	3	2	36	31	585
2019	Ontario (excluding National Capital Region)	12	30	26	27	5	0	0	32	42	15
2019	Quebec (excluding National Capital Region)	12	12	30	36	9	2	0	46	23	52
2019	British Columbia	0	14	47	26	8	0	5	36	15	15
2019	Nova Scotia	5	32	40	23	0	0	0	23	38	18
2018	National Capital Region	11	20	36	18	10	3	2	29	33	475
2018	Ontario (excluding National Capital Region)	18	7	48	16	11	0	0	27	25	12
2018	Quebec (excluding National Capital Region)	9	31	31	5	12	9	2	19	46	51
2017	National Capital Region	12	19	37	16	9	3	3	27	34	497
2017	Ontario (excluding National Capital Region)	15	15	21	27	15	7	0	45	32	14
2017	Quebec (excluding National Capital Region)	16	15	34	16	10	5	5	28	35	42
2017	British Columbia	33	26	20	7	13	0	0	20	59	15
2017	Nova Scotia	9	26	44	0	0	10	11	0	44	11
2014	National Capital Region	11	22	38	18	6	2	3	25	35	503
2014	Ontario (excluding National Capital Region)	16	14	41	18	11	0	0	29	29	16
2014	Quebec (excluding National Capital Region)	18	11	37	23	5	5	0	29	31	38

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	11	27	33	21	7	1	0	29	38	475
2020	Ontario (excluding National Capital Region)	12	24	51	5	7	0	0	12	36	17
2020	Quebec (excluding National Capital Region)	16	25	34	18	6	0	0	24	42	48
2020	Nova Scotia	0	42	43	16	0	0	0	16	42	13
2019	National Capital Region	16	27	29	17	9	1	1	26	44	584
2019	Ontario (excluding National Capital Region)	14	42	31	5	8	0	0	13	56	15
2019	Quebec (excluding National Capital Region)	14	23	36	16	11	0	0	27	37	52
2019	British Columbia	18	44	22	17	0	0	0	17	62	15
2019	Nova Scotia	9	41	38	12	0	0	0	12	50	18

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	36	14	7	3	6	4	73	12	477
2020	Ontario (excluding National Capital Region)	35	24	18	17	0	5	0	63	18	17
2020	Quebec (excluding National Capital Region)	34	29	10	6	7	8	7	73	15	47
2020	Nova Scotia	34	27	0	8	9	0	22	79	21	13
2019	National Capital Region	33	33	13	6	6	6	4	73	13	585
2019	Ontario (excluding National Capital Region)	56	7	23	0	0	14	0	73	0	15
2019	Quebec (excluding National Capital Region)	25	35	23	8	2	4	2	64	11	52
2019	British Columbia	31	64	0	0	0	0	5	100	0	15
2019	Nova Scotia	50	27	5	0	0	8	9	94	0	18
2018	National Capital Region	24	32	16	10	5	7	6	64	18	476
2018	Ontario (excluding National Capital Region)	36	34	22	0	0	8	0	76	0	12
2018	Quebec (excluding National Capital Region)	28	45	8	11	2	4	3	78	13	51
2017	National Capital Region	29	32	15	8	8	5	4	66	17	497
2017	Ontario (excluding National Capital Region)	39	23	0	8	8	7	15	80	20	13
2017	Quebec (excluding National Capital Region)	20	30	15	14	2	7	11	62	20	43
2017	British Columbia	27	26	27	12	0	7	0	58	12	15
2017	Nova Scotia	21	35	10	16	0	18	0	68	20	11
2014	National Capital Region	26	31	18	9	8	4	4	62	19	505
2014	Ontario (excluding National Capital Region)	19	42	5	0	11	6	18	79	14	16
2014	Quebec (excluding National Capital Region)	27	18	27	13	8	5	3	49	23	39

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	58	26	5	5	5	1	85	10	477
2020	Ontario (excluding National Capital Region)	53	24	5	18	0	0	77	18	17
2020	Quebec (excluding National Capital Region)	48	33	11	4	2	2	82	6	48
2020	Nova Scotia	70	15	7	8	0	0	85	8	13
2019	National Capital Region	56	28	7	6	3	0	84	9	585
2019	Ontario (excluding National Capital Region)	70	0	16	14	0	0	70	14	15
2019	Quebec (excluding National Capital Region)	53	34	8	4	0	2	88	4	52
2019	British Columbia	49	42	9	0	0	0	91	0	15
2019	Nova Scotia	62	31	7	0	0	0	93	0	18
2018	National Capital Region	50	29	7	8	4	1	81	13	475
2018	Ontario (excluding National Capital Region)	70	19	0	11	0	0	89	11	12
2018	Quebec (excluding National Capital Region)	54	27	9	6	2	2	82	8	52
2017	National Capital Region	47	31	7	9	5	1	79	14	500
2017	Ontario (excluding National Capital Region)	29	36	15	7	7	6	68	16	14
2017	Quebec (excluding National Capital Region)	46	42	8	2	2	0	88	5	43
2017	British Columbia	48	20	25	6	0	0	69	6	15
2017	Nova Scotia	62	38	0	0	0	0	100	0	11
2014	National Capital Region	45	31	9	8	6	1	76	15	505
2014	Ontario (excluding National Capital Region)	64	7	7	12	10	0	71	22	16
2014	Quebec (excluding National Capital Region)	45	23	19	11	3	0	68	13	39

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	60	30	5	4	1	90	4	476
2020	Ontario (excluding National Capital Region)	52	44	5	0	0	95	0	17
2020	Quebec (excluding National Capital Region)	60	29	6	4	0	89	4	48
2020	Nova Scotia	64	36	0	0	0	100	0	13
2019	National Capital Region	56	35	3	4	1	91	6	583
2019	Ontario (excluding National Capital Region)	64	21	8	7	0	85	7	16
2019	Quebec (excluding National Capital Region)	49	37	6	8	0	86	8	51
2019	British Columbia	67	28	0	5	0	95	5	15
2019	Nova Scotia	78	22	0	0	0	100	0	17
2018	National Capital Region	52	36	4	6	2	88	8	475
2018	Ontario (excluding National Capital Region)	47	53	0	0	0	100	0	12
2018	Quebec (excluding National Capital Region)	57	34	6	2	2	90	4	52
2017	National Capital Region	45	41	7	5	2	86	7	500
2017	Ontario (excluding National Capital Region)	34	36	16	15	0	69	15	14
2017	Quebec (excluding National Capital Region)	37	46	5	10	2	83	12	43
2017	British Columbia	48	46	0	6	0	94	6	15
2017	Nova Scotia	74	26	0	0	0	100	0	11
2014	National Capital Region	41	42	8	5	3	83	9	505
2014	Ontario (excluding National Capital Region)	54	34	7	5	0	88	5	16
2014	Quebec (excluding National Capital Region)	29	44	22	5	0	73	5	39

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	35	6	6	1	1	87	7	475
2020	Ontario (excluding National Capital Region)	38	50	12	0	0	0	88	0	16
2020	Quebec (excluding National Capital Region)	49	42	4	2	0	2	94	2	48
2020	Nova Scotia	64	36	0	0	0	0	100	0	13
2019	National Capital Region	51	36	9	3	1	0	87	4	585
2019	Ontario (excluding National Capital Region)	47	27	5	12	0	9	81	14	15
2019	Quebec (excluding National Capital Region)	40	47	8	3	0	2	89	3	52
2019	British Columbia	57	35	9	0	0	0	91	0	15
2019	Nova Scotia	54	46	0	0	0	0	100	0	18
2018	National Capital Region	46	35	9	5	3	1	83	8	475
2018	Ontario (excluding National Capital Region)	40	30	29	0	0	0	71	0	12
2018	Quebec (excluding National Capital Region)	37	51	4	2	4	2	90	6	52

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	24	8	4	4	3	1	83	8	476
2020	Ontario (excluding National Capital Region)	41	36	17	0	6	0	0	77	6	17
2020	Quebec (excluding National Capital Region)	49	20	11	2	2	8	8	82	5	48
2020	Nova Scotia	70	15	0	8	0	7	0	92	8	13

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	61	24	7	5	2	0	1	86	6	478
2020	Ontario (excluding National Capital Region)	45	38	10	6	0	0	0	83	6	17
2020	Quebec (excluding National Capital Region)	53	25	13	6	0	2	2	81	6	47
2020	Nova Scotia	88	12	0	0	0	0	0	100	0	13
2019	National Capital Region	56	23	11	5	2	1	3	81	7	585
2019	Ontario (excluding National Capital Region)	63	9	19	9	0	0	0	72	9	15
2019	Quebec (excluding National Capital Region)	41	41	3	4	2	3	6	90	7	52
2019	British Columbia	69	22	9	0	0	0	0	91	0	15
2019	Nova Scotia	69	24	6	0	0	0	0	94	0	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	34	7	6	2	0	1	85	8	478
2020	Ontario (excluding National Capital Region)	23	48	22	7	0	0	0	71	7	17
2020	Quebec (excluding National Capital Region)	42	33	21	4	0	0	0	74	4	47
2020	Nova Scotia	65	26	8	0	0	0	0	92	0	13
2019	National Capital Region	46	32	10	7	4	0	1	79	11	582
2019	Ontario (excluding National Capital Region)	38	43	0	14	5	0	0	81	19	15
2019	Quebec (excluding National Capital Region)	39	40	8	11	2	0	0	79	13	52
2019	British Columbia	51	35	14	0	0	0	0	86	0	15
2019	Nova Scotia	56	24	10	0	4	0	5	85	4	18
2018	National Capital Region	36	36	11	9	6	0	2	74	15	476
2018	Ontario (excluding National Capital Region)	29	45	18	7	0	0	0	75	7	12
2018	Quebec (excluding National Capital Region)	35	50	7	6	2	0	2	86	8	52
2017	National Capital Region	42	34	9	8	5	0	2	77	14	500
2017	Ontario (excluding National Capital Region)	43	27	8	22	0	0	0	70	22	14
2017	Quebec (excluding National Capital Region)	43	40	12	5	0	0	0	83	5	43
2017	British Columbia	35	34	12	19	0	0	0	69	19	15
2017	Nova Scotia	28	28	18	9	0	10	8	68	11	11
2014	National Capital Region	36	36	13	9	6	1	0	72	15	505
2014	Ontario (excluding National Capital Region)	24	44	19	12	0	0	0	69	12	16
2014	Quebec (excluding National Capital Region)	48	21	13	8	8	0	3	70	16	39

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	24	12	6	3	1	1	78	10	476
2020	Ontario (excluding National Capital Region)	34	31	29	5	0	0	0	66	5	17
2020	Quebec (excluding National Capital Region)	44	31	10	9	2	2	2	78	11	47
2020	Nova Scotia	86	14	0	0	0	0	0	100	0	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	29	7	6	2	0	0	84	8	478
2020	Ontario (excluding National Capital Region)	30	59	5	7	0	0	0	89	7	17
2020	Quebec (excluding National Capital Region)	47	40	4	7	0	0	2	89	7	47
2020	Nova Scotia	65	35	0	0	0	0	0	100	0	13
2019	National Capital Region	52	30	10	5	3	1	1	83	8	582
2019	Ontario (excluding National Capital Region)	57	31	0	12	0	0	0	88	12	15
2019	Quebec (excluding National Capital Region)	47	38	12	3	0	0	0	85	3	51
2019	British Columbia	73	27	0	0	0	0	0	100	0	15
2019	Nova Scotia	61	30	4	0	0	0	5	96	0	18
2018	National Capital Region	45	31	12	5	5	0	1	77	11	473
2018	Ontario (excluding National Capital Region)	58	23	18	0	0	0	0	82	0	12
2018	Quebec (excluding National Capital Region)	41	30	22	5	2	0	0	71	7	51
2017	National Capital Region	46	33	8	8	4	0	1	80	12	500
2017	Ontario (excluding National Capital Region)	49	21	22	7	0	0	0	70	7	14
2017	Quebec (excluding National Capital Region)	47	39	11	2	0	0	0	86	2	43
2017	British Columbia	29	52	13	6	0	0	0	81	6	15
2017	Nova Scotia	45	18	10	8	9	10	0	70	19	11
2014	National Capital Region	39	36	10	9	6	1	0	75	15	503
2014	Ontario (excluding National Capital Region)	48	41	6	5	0	0	0	89	5	16
2014	Quebec (excluding National Capital Region)	42	44	3	8	3	0	0	87	11	39

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	43	57	478
2020	Ontario (excluding National Capital Region)	38	62	16
2020	Quebec (excluding National Capital Region)	46	54	48
2020	Nova Scotia	37	63	13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	62	20	5	2	1	4	6	91	3	476
2020	Ontario (excluding National Capital Region)	46	24	17	7	0	0	6	75	7	17
2020	Quebec (excluding National Capital Region)	48	15	19	4	0	4	11	74	4	48
2020	Nova Scotia	86	0	0	0	0	0	14	100	0	13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	61	24	6	5	3	0	0	85	9	477
2020	Ontario (excluding National Capital Region)	52	37	5	5	0	0	0	90	5	17
2020	Quebec (excluding National Capital Region)	51	32	6	4	7	0	0	83	11	48
2020	Nova Scotia	58	34	8	0	0	0	0	92	0	13
2019	National Capital Region	56	28	8	4	4	0	0	84	8	587
2019	Ontario (excluding National Capital Region)	64	20	0	16	0	0	0	84	16	16
2019	Quebec (excluding National Capital Region)	55	33	5	3	2	2	0	90	5	52
2019	British Columbia	73	13	9	5	0	0	0	86	5	15
2019	Nova Scotia	72	19	5	0	4	0	0	91	4	18
2018	National Capital Region	46	29	9	9	5	1	1	76	15	474
2018	Ontario (excluding National Capital Region)	40	53	7	0	0	0	0	93	0	12
2018	Quebec (excluding National Capital Region)	52	30	7	7	2	2	0	84	9	52
2017	National Capital Region	51	27	9	7	5	0	0	79	12	499
2017	Ontario (excluding National Capital Region)	55	22	15	7	0	0	0	78	7	14
2017	Quebec (excluding National Capital Region)	52	35	10	2	0	0	0	88	2	42
2017	British Columbia	48	40	0	6	6	0	0	88	12	15
2017	Nova Scotia	36	38	8	0	9	10	0	81	10	11
2014	National Capital Region	43	31	11	9	6	0	0	74	15	505
2014	Ontario (excluding National Capital Region)	60	18	21	0	0	0	0	79	0	16
2014	Quebec (excluding National Capital Region)	50	26	8	5	8	3	0	79	14	39

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	29	11	7	2	6	0	79	10	478
2020	Ontario (excluding National Capital Region)	36	12	24	11	5	12	0	54	19	17
2020	Quebec (excluding National Capital Region)	34	26	16	4	0	20	0	74	5	48
2020	Nova Scotia	42	35	15	0	0	8	0	83	0	13
2019	National Capital Region	37	36	12	5	3	7	0	78	9	580
2019	Ontario (excluding National Capital Region)	45	23	14	12	0	5	0	72	13	15
2019	Quebec (excluding National Capital Region)	34	33	14	4	0	15	0	79	5	52
2019	British Columbia	62	27	5	0	0	6	0	95	0	15
2019	Nova Scotia	67	8	4	9	0	12	0	85	11	18
2018	National Capital Region	35	34	14	5	3	9	0	76	9	475
2018	Ontario (excluding National Capital Region)	40	38	11	0	0	11	0	88	0	12
2018	Quebec (excluding National Capital Region)	31	35	10	7	3	12	2	76	12	52
2017	National Capital Region	28	35	15	9	4	8	0	70	14	500
2017	Ontario (excluding National Capital Region)	35	16	28	13	7	0	0	51	21	14
2017	Quebec (excluding National Capital Region)	23	42	14	10	2	9	0	72	13	43
2017	British Columbia	19	46	13	7	8	6	0	70	16	15
2017	Nova Scotia	39	44	0	0	9	8	0	91	9	11
2014	National Capital Region	24	38	17	7	4	10	0	69	12	505
2014	Ontario (excluding National Capital Region)	42	35	7	10	0	7	0	82	11	16
2014	Quebec (excluding National Capital Region)	22	28	19	5	5	21	0	64	13	39

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	34	14	9	4	0	0	73	13	475
2020	Ontario (excluding National Capital Region)	22	26	29	23	0	0	0	48	23	17
2020	Quebec (excluding National Capital Region)	29	34	18	7	6	6	0	67	14	47
2020	Nova Scotia	29	48	15	8	0	0	0	77	8	13
2019	National Capital Region	32	39	15	7	5	2	0	73	12	579
2019	Ontario (excluding National Capital Region)	42	21	21	11	0	5	0	66	12	16
2019	Quebec (excluding National Capital Region)	33	31	21	5	0	9	0	71	6	51
2019	British Columbia	67	33	0	0	0	0	0	100	0	15
2019	Nova Scotia	57	28	5	9	0	0	0	85	9	18
2018	National Capital Region	33	35	17	9	4	1	0	69	14	472
2018	Ontario (excluding National Capital Region)	47	8	15	18	0	11	0	62	20	12
2018	Quebec (excluding National Capital Region)	28	40	12	4	6	10	0	75	11	52
2017	National Capital Region	24	41	13	12	6	3	1	68	18	500
2017	Ontario (excluding National Capital Region)	29	20	21	15	7	8	0	53	24	14
2017	Quebec (excluding National Capital Region)	21	46	14	9	7	2	0	68	17	43
2017	British Columbia	12	41	27	12	8	0	0	53	20	15
2017	Nova Scotia	39	36	17	0	9	0	0	75	9	11
2014	National Capital Region	22	37	20	12	7	3	0	60	19	505
2014	Ontario (excluding National Capital Region)	35	24	25	7	10	0	0	59	17	16
2014	Quebec (excluding National Capital Region)	24	26	26	10	5	8	0	54	17	39

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	35	13	15	5	5	0	66	21	477
2020	Ontario (excluding National Capital Region)	11	25	11	47	0	7	0	38	50	17
2020	Quebec (excluding National Capital Region)	16	24	21	18	9	12	0	46	30	48
2020	Nova Scotia	22	42	14	22	0	0	0	64	22	13
2019	National Capital Region	24	37	16	11	5	7	0	65	17	579
2019	Ontario (excluding National Capital Region)	21	42	5	32	0	0	0	63	32	15
2019	Quebec (excluding National Capital Region)	16	42	19	10	0	14	0	67	11	50
2019	British Columbia	37	42	9	5	0	6	0	85	5	15
2019	Nova Scotia	26	48	6	15	5	0	0	74	20	18
2018	National Capital Region	22	32	21	12	6	6	0	59	19	474
2018	Ontario (excluding National Capital Region)	15	41	19	14	0	11	0	62	16	12
2018	Quebec (excluding National Capital Region)	15	39	21	6	6	13	0	62	13	52
2017	National Capital Region	15	39	19	14	7	6	1	58	22	499
2017	Ontario (excluding National Capital Region)	23	28	28	14	7	0	0	51	21	14
2017	Quebec (excluding National Capital Region)	16	26	30	8	5	16	0	50	15	43
2017	British Columbia	6	39	20	26	8	0	0	45	35	15
2017	Nova Scotia	10	39	18	25	9	0	0	49	33	11
2014	National Capital Region	12	33	22	17	9	8	0	49	28	505
2014	Ontario (excluding National Capital Region)	23	11	11	26	23	7	0	37	52	16
2014	Quebec (excluding National Capital Region)	12	33	16	11	10	18	0	55	26	39

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	37	12	16	4	2	66	21	477
2020	Ontario (excluding National Capital Region)	11	43	10	36	0	0	54	36	17
2020	Quebec (excluding National Capital Region)	21	33	17	17	6	6	57	25	46
2020	Nova Scotia	15	55	15	8	7	0	70	15	13
2019	National Capital Region	22	36	18	12	7	4	61	20	579
2019	Ontario (excluding National Capital Region)	18	41	10	16	14	0	60	30	15
2019	Quebec (excluding National Capital Region)	27	36	17	13	2	5	67	16	52
2019	British Columbia	26	42	14	11	0	7	73	12	14
2019	Nova Scotia	7	57	20	16	0	0	64	16	18
2018	National Capital Region	19	35	19	17	6	3	56	24	475
2018	Ontario (excluding National Capital Region)	22	37	8	32	0	0	59	32	12
2018	Quebec (excluding National Capital Region)	12	28	31	14	6	8	44	22	51
2017	National Capital Region	17	42	18	14	8	2	60	22	499
2017	Ontario (excluding National Capital Region)	16	40	15	8	7	15	65	18	14
2017	Quebec (excluding National Capital Region)	18	32	26	8	5	12	57	14	43
2017	British Columbia	6	28	26	20	21	0	34	40	15
2017	Nova Scotia	10	46	28	8	9	0	56	17	11
2014	National Capital Region	12	36	20	18	10	2	50	29	504
2014	Ontario (excluding National Capital Region)	35	18	11	13	23	0	53	36	16
2014	Quebec (excluding National Capital Region)	10	33	26	8	10	13	49	21	39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	69	19	8	3	1	88	3	477
2020	Ontario (excluding National Capital Region)	60	26	7	0	6	92	0	16
2020	Quebec (excluding National Capital Region)	57	38	0	3	2	97	3	48
2020	Nova Scotia	87	13	0	0	0	100	0	13
2019	National Capital Region	66	24	6	1	2	92	2	581
2019	Ontario (excluding National Capital Region)	72	11	16	0	0	84	0	16
2019	Quebec (excluding National Capital Region)	63	29	4	4	0	92	4	52
2019	British Columbia	95	5	0	0	0	100	0	15
2019	Nova Scotia	68	27	5	0	0	95	0	18

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	45	11	7	1	1	80	9	478
2020	Ontario (excluding National Capital Region)	30	60	10	0	0	0	90	0	17
2020	Quebec (excluding National Capital Region)	24	46	14	6	2	8	76	9	48
2020	Nova Scotia	15	77	0	8	0	0	92	8	13
2019	National Capital Region	33	47	10	8	2	1	80	9	584
2019	Ontario (excluding National Capital Region)	29	42	21	8	0	0	71	8	16
2019	Quebec (excluding National Capital Region)	32	44	14	6	0	4	79	6	52
2019	British Columbia	56	36	8	0	0	0	92	0	15
2019	Nova Scotia	36	46	0	18	0	0	82	18	18
2018	National Capital Region	35	41	14	7	2	2	77	9	472
2018	Ontario (excluding National Capital Region)	33	33	8	18	7	0	67	25	12
2018	Quebec (excluding National Capital Region)	20	51	11	11	3	3	74	14	52
2017	National Capital Region	28	44	16	8	3	2	73	11	500
2017	Ontario (excluding National Capital Region)	8	47	22	22	0	0	55	22	14
2017	Quebec (excluding National Capital Region)	21	45	17	9	5	2	68	15	42
2017	British Columbia	27	53	19	0	0	0	81	0	15
2017	Nova Scotia	11	20	0	44	25	0	31	69	11
2014	National Capital Region	27	43	15	11	4	1	71	15	505
2014	Ontario (excluding National Capital Region)	30	30	17	7	16	0	60	23	16
2014	Quebec (excluding National Capital Region)	22	23	32	13	5	6	47	19	39

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	21	41	19	13	4	1	63	17	478
2020	Ontario (excluding National Capital Region)	5	71	18	0	5	0	76	5	17
2020	Quebec (excluding National Capital Region)	9	45	18	15	8	4	56	25	48
2020	Nova Scotia	0	57	27	8	8	0	57	16	13
2019	National Capital Region	18	41	19	13	4	4	62	18	581
2019	Ontario (excluding National Capital Region)	21	44	30	0	0	5	69	0	15
2019	Quebec (excluding National Capital Region)	19	41	18	14	0	8	65	15	52
2019	British Columbia	52	43	5	0	0	0	95	0	15
2019	Nova Scotia	7	54	10	18	11	0	61	28	18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	35	8	3	3	1	1	85	7	478
2020	Ontario (excluding National Capital Region)	31	26	18	25	0	0	0	57	25	16
2020	Quebec (excluding National Capital Region)	39	42	10	0	3	4	2	87	3	48
2020	Nova Scotia	59	41	0	0	0	0	0	100	0	13
2019	National Capital Region	41	36	9	7	4	2	1	79	12	583
2019	Ontario (excluding National Capital Region)	46	23	13	18	0	0	0	69	18	15
2019	Quebec (excluding National Capital Region)	32	31	13	14	0	7	3	70	16	52
2019	British Columbia	46	37	9	8	0	0	0	83	8	15
2019	Nova Scotia	37	27	16	0	0	20	0	80	0	18
2018	National Capital Region	29	36	14	13	4	3	2	68	18	473
2018	Ontario (excluding National Capital Region)	29	45	8	18	0	0	0	74	18	12
2018	Quebec (excluding National Capital Region)	31	46	13	5	3	2	0	78	9	52
2017	National Capital Region	35	34	15	10	3	3	1	71	13	499
2017	Ontario (excluding National Capital Region)	37	47	0	0	0	8	8	100	0	13
2017	Quebec (excluding National Capital Region)	28	45	10	5	7	5	0	76	13	42
2017	British Columbia	42	38	13	0	0	0	7	86	0	15
2017	Nova Scotia	74	26	0	0	0	0	0	100	0	11
2014	National Capital Region	30	41	10	10	5	4	1	74	15	505
2014	Ontario (excluding National Capital Region)	43	28	17	0	0	7	6	80	0	16
2014	Quebec (excluding National Capital Region)	44	31	5	5	5	8	0	83	11	39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	36	10	4	2	0	0	84	6	476
2020	Ontario (excluding National Capital Region)	38	37	24	0	0	0	0	76	0	16
2020	Quebec (excluding National Capital Region)	34	41	14	7	0	4	0	78	7	48
2020	Nova Scotia	51	41	8	0	0	0	0	92	0	13
2019	National Capital Region	38	40	14	4	3	2	0	79	6	585
2019	Ontario (excluding National Capital Region)	54	18	28	0	0	0	0	72	0	15
2019	Quebec (excluding National Capital Region)	26	47	19	4	0	4	0	76	4	52
2019	British Columbia	57	43	0	0	0	0	0	100	0	15
2019	Nova Scotia	59	30	11	0	0	0	0	89	0	18
2018	National Capital Region	36	40	15	6	2	1	1	77	8	474
2018	Ontario (excluding National Capital Region)	40	33	15	11	0	0	0	74	11	12
2018	Quebec (excluding National Capital Region)	28	41	23	0	4	4	0	72	4	51

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	28	21	18	12	7	9	4	57	22	477
2020	Ontario (excluding National Capital Region)	35	20	22	6	5	11	0	62	13	17
2020	Quebec (excluding National Capital Region)	15	36	17	10	5	10	7	62	17	48
2020	Nova Scotia	34	41	8	9	0	8	0	81	10	12
2019	National Capital Region	21	24	19	11	9	12	4	53	24	586
2019	Ontario (excluding National Capital Region)	13	30	38	5	9	5	0	46	15	15
2019	Quebec (excluding National Capital Region)	26	26	21	13	2	9	3	60	17	52
2019	British Columbia	26	18	19	5	0	32	0	64	8	15
2019	Nova Scotia	31	20	29	4	4	12	0	58	9	18
2018	National Capital Region	18	21	19	14	10	13	4	48	30	473
2018	Ontario (excluding National Capital Region)	7	15	18	8	7	36	8	40	27	12
2018	Quebec (excluding National Capital Region)	27	33	16	6	8	7	2	66	16	52
2017	National Capital Region	15	22	21	12	14	10	5	44	32	499
2017	Ontario (excluding National Capital Region)	7	13	7	30	0	34	8	36	51	14
2017	Quebec (excluding National Capital Region)	19	21	27	22	0	9	2	46	24	42
2017	British Columbia	6	44	12	6	12	6	14	63	22	15
2017	Nova Scotia	0	38	26	0	9	8	19	52	12	11
2014	National Capital Region	13	18	21	15	14	13	7	39	36	505
2014	Ontario (excluding National Capital Region)	24	7	36	12	0	16	6	40	15	16
2014	Quebec (excluding National Capital Region)	25	31	3	10	13	16	3	68	29	39

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	33	15	14	6	2	0	65	20	476
2020	Ontario (excluding National Capital Region)	11	37	11	30	11	0	0	48	41	17
2020	Quebec (excluding National Capital Region)	20	34	22	15	8	2	0	54	23	48
2020	Nova Scotia	35	26	16	23	0	0	0	61	23	13
2019	National Capital Region	25	36	15	13	7	3	0	64	21	581
2019	Ontario (excluding National Capital Region)	21	26	24	23	5	0	0	47	28	15
2019	Quebec (excluding National Capital Region)	22	39	21	8	7	3	0	63	15	52
2019	British Columbia	34	61	0	5	0	0	0	95	5	15
2019	Nova Scotia	32	43	0	19	0	6	0	80	20	18
2018	National Capital Region	23	35	17	13	8	4	0	61	21	472
2018	Ontario (excluding National Capital Region)	21	22	18	19	11	8	0	47	33	12
2018	Quebec (excluding National Capital Region)	19	40	21	9	7	3	0	61	16	52
2017	National Capital Region	29	35	16	10	6	4	1	66	17	499
2017	Ontario (excluding National Capital Region)	51	20	15	0	7	7	0	76	8	14
2017	Quebec (excluding National Capital Region)	26	35	16	12	7	5	0	63	20	43
2017	British Columbia	6	53	15	13	6	6	0	63	20	15
2017	Nova Scotia	0	37	10	26	17	10	0	42	48	11
2014	National Capital Region	24	36	15	13	11	1	1	61	24	505
2014	Ontario (excluding National Capital Region)	30	10	12	19	23	6	0	42	44	16
2014	Quebec (excluding National Capital Region)	25	29	26	3	8	8	3	60	11	39

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	26	14	18	15	3	3	50	35	477
2020	Ontario (excluding National Capital Region)	5	25	23	18	23	0	5	32	43	17
2020	Quebec (excluding National Capital Region)	16	33	9	20	19	2	2	50	40	48
2020	Nova Scotia	28	19	15	24	8	0	6	50	33	13
2019	National Capital Region	20	26	13	19	16	3	3	49	37	586
2019	Ontario (excluding National Capital Region)	21	14	19	16	25	0	5	37	43	15
2019	Quebec (excluding National Capital Region)	18	16	27	18	10	6	5	38	31	52
2019	British Columbia	29	23	17	14	18	0	0	52	32	15
2019	Nova Scotia	22	9	23	22	5	0	19	38	34	18
2018	National Capital Region	16	24	16	17	20	3	4	43	40	475
2018	Ontario (excluding National Capital Region)	15	15	18	25	19	0	7	32	48	12
2018	Quebec (excluding National Capital Region)	18	33	20	13	11	3	2	53	26	52
2017	National Capital Region	15	22	15	18	23	3	4	40	44	500
2017	Ontario (excluding National Capital Region)	43	8	0	19	15	7	8	60	40	14
2017	Quebec (excluding National Capital Region)	13	28	12	5	30	7	4	47	39	43
2017	British Columbia	13	40	7	12	28	0	0	53	40	15
2017	Nova Scotia	9	0	18	41	9	22	0	12	65	10
2014	National Capital Region	11	19	18	20	26	3	3	32	49	505
2014	Ontario (excluding National Capital Region)	6	17	16	25	29	0	6	25	58	16
2014	Quebec (excluding National Capital Region)	9	18	15	13	34	8	3	30	52	39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	18	13	6	5	1	4	76	11	478
2020	Ontario (excluding National Capital Region)	44	44	6	6	0	0	0	88	6	16
2020	Quebec (excluding National Capital Region)	55	15	5	13	0	0	13	80	14	47
2020	Nova Scotia	80	20	0	0	0	0	0	100	0	13
2019	National Capital Region	51	22	13	6	3	0	6	77	9	583
2019	Ontario (excluding National Capital Region)	30	31	13	14	8	0	5	63	23	16
2019	Quebec (excluding National Capital Region)	66	19	8	4	2	0	2	86	6	52
2019	British Columbia	44	43	13	0	0	0	0	87	0	15
2019	Nova Scotia	74	26	0	0	0	0	0	100	0	17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	24	13	7	3	1	2	77	10	473
2020	Ontario (excluding National Capital Region)	28	20	24	28	0	0	0	48	28	14
2020	Quebec (excluding National Capital Region)	45	21	13	8	6	0	6	71	15	48
2020	Nova Scotia	37	43	20	0	0	0	0	80	0	13
2019	National Capital Region	53	19	15	4	3	1	4	76	8	583
2019	Ontario (excluding National Capital Region)	18	21	41	14	0	0	5	42	15	15
2019	Quebec (excluding National Capital Region)	43	24	6	12	8	4	4	73	21	52
2019	British Columbia	56	44	0	0	0	0	0	100	0	15
2019	Nova Scotia	54	22	18	0	5	0	0	76	5	17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	77	8	6	2	3	1	3	88	6	475
2020	Ontario (excluding National Capital Region)	61	13	7	6	6	7	0	80	12	16
2020	Quebec (excluding National Capital Region)	68	12	0	0	5	8	8	94	6	48
2020	Nova Scotia	94	6	0	0	0	0	0	100	0	13
2019	National Capital Region	76	8	4	2	2	3	5	91	5	582
2019	Ontario (excluding National Capital Region)	67	23	0	0	0	5	5	100	0	15
2019	Quebec (excluding National Capital Region)	74	14	4	4	0	3	2	91	4	52
2019	British Columbia	100	0	0	0	0	0	0	100	0	15
2019	Nova Scotia	96	0	0	0	0	4	0	100	0	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	76	9	5	1	2	1	7	92	3	477
2020	Ontario (excluding National Capital Region)	68	26	6	0	0	0	0	94	0	16
2020	Quebec (excluding National Capital Region)	69	4	6	2	0	2	16	90	3	48
2020	Nova Scotia	100	0	0	0	0	0	0	100	0	13
2019	National Capital Region	76	7	3	0	2	0	11	94	3	582
2019	Ontario (excluding National Capital Region)	72	9	9	0	0	0	10	90	0	15
2019	Quebec (excluding National Capital Region)	71	9	6	0	0	3	11	93	0	52
2019	British Columbia	83	8	0	0	0	0	9	100	0	15
2019	Nova Scotia	95	0	0	0	0	0	5	100	0	18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	44	16	10	2	2	0	72	12	477
2020	Ontario (excluding National Capital Region)	12	42	18	17	5	5	0	57	23	17
2020	Quebec (excluding National Capital Region)	22	49	18	9	0	2	0	72	9	48
2020	Nova Scotia	30	54	8	8	0	0	0	84	8	13
2019	National Capital Region	24	46	16	8	2	4	0	74	10	583
2019	Ontario (excluding National Capital Region)	17	44	13	26	0	0	0	61	26	16
2019	Quebec (excluding National Capital Region)	21	26	31	12	0	9	0	52	13	52
2019	British Columbia	51	35	14	0	0	0	0	86	0	15
2019	Nova Scotia	13	59	28	0	0	0	0	72	0	18
2018	National Capital Region	26	38	20	8	4	4	0	67	12	473
2018	Ontario (excluding National Capital Region)	22	29	37	0	0	11	0	58	0	12
2018	Quebec (excluding National Capital Region)	19	43	20	6	3	8	0	67	11	52
2017	National Capital Region	23	40	19	9	6	3	1	65	15	500
2017	Ontario (excluding National Capital Region)	13	43	21	0	0	7	16	73	0	14
2017	Quebec (excluding National Capital Region)	25	37	17	7	10	5	0	64	18	43
2017	British Columbia	6	59	20	7	8	0	0	65	15	15
2017	Nova Scotia	28	45	18	10	0	0	0	72	10	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	36	9	6	3	1	0	82	9	476
2020	Ontario (excluding National Capital Region)	36	25	12	16	11	0	0	61	27	17
2020	Quebec (excluding National Capital Region)	40	34	14	8	0	4	0	77	8	48
2020	Nova Scotia	66	34	0	0	0	0	0	100	0	13
2019	National Capital Region	47	36	10	5	2	1	0	84	7	579
2019	Ontario (excluding National Capital Region)	35	56	9	0	0	0	0	91	0	15
2019	Quebec (excluding National Capital Region)	35	40	18	2	0	6	0	79	2	50
2019	British Columbia	70	30	0	0	0	0	0	100	0	15
2019	Nova Scotia	69	13	12	5	0	0	0	82	5	18
2018	National Capital Region	47	38	8	4	1	1	0	86	6	473
2018	Ontario (excluding National Capital Region)	59	22	0	11	7	0	0	82	18	12
2018	Quebec (excluding National Capital Region)	41	43	6	4	2	4	0	88	6	52
2017	National Capital Region	43	41	9	3	1	3	0	86	4	499
2017	Ontario (excluding National Capital Region)	43	34	7	0	7	8	0	84	8	14
2017	Quebec (excluding National Capital Region)	46	42	5	0	5	2	0	90	5	43
2017	British Columbia	42	46	12	0	0	0	0	88	0	15
2017	Nova Scotia	48	44	0	8	0	0	0	92	8	11
2014	National Capital Region	42	37	11	6	2	3	0	81	8	505
2014	Ontario (excluding National Capital Region)	42	40	12	0	0	7	0	87	0	16
2014	Quebec (excluding National Capital Region)	30	36	16	5	3	8	3	73	9	39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	35	8	4	1	1	0	87	5	478
2020	Ontario (excluding National Capital Region)	43	35	12	5	5	0	0	78	10	17
2020	Quebec (excluding National Capital Region)	41	40	9	9	0	2	0	82	9	47
2020	Nova Scotia	65	35	0	0	0	0	0	100	0	12
2019	National Capital Region	55	33	7	2	0	2	1	91	2	583
2019	Ontario (excluding National Capital Region)	35	51	9	0	0	5	0	91	0	15
2019	Quebec (excluding National Capital Region)	54	26	18	0	0	3	0	82	0	52
2019	British Columbia	87	13	0	0	0	0	0	100	0	15
2019	Nova Scotia	73	16	5	0	5	0	0	89	5	18
2018	National Capital Region	48	36	10	2	1	2	0	86	3	473
2018	Ontario (excluding National Capital Region)	59	8	11	7	0	15	0	79	8	12
2018	Quebec (excluding National Capital Region)	41	37	13	2	2	3	2	82	4	52
2017	National Capital Region	45	35	11	3	3	2	1	83	6	500
2017	Ontario (excluding National Capital Region)	36	34	15	8	0	7	0	76	8	14
2017	Quebec (excluding National Capital Region)	36	38	5	2	7	12	0	84	11	43
2017	British Columbia	34	47	13	0	6	0	0	81	6	15
2017	Nova Scotia	21	63	16	0	0	0	0	84	0	11
2014	National Capital Region	41	38	11	3	3	5	0	83	6	505
2014	Ontario (excluding National Capital Region)	47	27	13	0	7	6	0	78	7	16
2014	Quebec (excluding National Capital Region)	35	23	18	5	0	13	5	71	7	39

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	34	10	4	2	2	84	6	477
2020	Ontario (excluding National Capital Region)	41	47	7	5	0	0	89	5	17
2020	Quebec (excluding National Capital Region)	34	45	6	8	2	4	83	11	48
2020	Nova Scotia	47	53	0	0	0	0	100	0	13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	29	8	7	3	1	2	82	10	478
2020	Ontario (excluding National Capital Region)	23	41	25	11	0	0	0	64	11	17
2020	Quebec (excluding National Capital Region)	39	30	10	12	4	2	3	73	17	48
2020	Nova Scotia	72	0	0	8	0	13	7	90	10	13

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	31	7	2	1	0	90	3	477
2020	Ontario (excluding National Capital Region)	47	31	22	0	0	0	78	0	17
2020	Quebec (excluding National Capital Region)	61	29	6	5	0	0	90	5	48
2020	Nova Scotia	86	14	0	0	0	0	100	0	13
2019	National Capital Region	62	29	5	3	1	0	91	4	582
2019	Ontario (excluding National Capital Region)	51	40	9	0	0	0	91	0	15
2019	Quebec (excluding National Capital Region)	63	28	8	0	0	0	92	0	52
2019	British Columbia	88	12	0	0	0	0	100	0	15
2019	Nova Scotia	81	8	5	0	5	0	89	5	18
2018	National Capital Region	53	34	8	3	2	0	87	5	474
2018	Ontario (excluding National Capital Region)	74	15	0	11	0	0	89	11	12
2018	Quebec (excluding National Capital Region)	61	29	3	5	2	0	90	6	52
2017	National Capital Region	46	39	8	3	3	0	86	6	499
2017	Ontario (excluding National Capital Region)	42	34	7	7	0	8	84	8	14
2017	Quebec (excluding National Capital Region)	55	35	7	2	0	0	91	2	43
2017	British Columbia	32	62	6	0	0	0	94	0	15
2017	Nova Scotia	56	36	8	0	0	0	92	0	11
2014	National Capital Region	47	36	10	4	3	0	83	7	504
2014	Ontario (excluding National Capital Region)	64	19	7	0	0	10	93	0	16
2014	Quebec (excluding National Capital Region)	42	39	13	3	3	0	82	5	39

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	31	13	6	2	0	78	8	476
2020	Ontario (excluding National Capital Region)	30	30	18	22	0	0	60	22	17
2020	Quebec (excluding National Capital Region)	36	32	19	7	4	2	70	11	47
2020	Nova Scotia	44	34	22	0	0	0	78	0	13
2019	National Capital Region	50	31	11	5	2	1	82	7	583
2019	Ontario (excluding National Capital Region)	37	19	28	0	7	9	61	8	15
2019	Quebec (excluding National Capital Region)	51	30	12	2	3	1	83	5	52
2019	British Columbia	54	46	0	0	0	0	100	0	15
2019	Nova Scotia	77	9	9	4	0	0	86	4	18
2018	National Capital Region	42	32	15	7	3	1	74	11	473
2018	Ontario (excluding National Capital Region)	37	37	18	7	0	0	75	7	12
2018	Quebec (excluding National Capital Region)	52	28	11	2	4	3	83	6	50
2017	National Capital Region	38	34	14	8	6	0	71	14	498
2017	Ontario (excluding National Capital Region)	22	50	6	15	7	0	72	22	14
2017	Quebec (excluding National Capital Region)	32	38	12	8	6	5	73	15	43
2017	British Columbia	13	41	25	8	7	6	57	16	15
2017	Nova Scotia	29	46	17	8	0	0	75	8	11
2014	National Capital Region	30	38	17	8	6	1	68	14	505
2014	Ontario (excluding National Capital Region)	47	25	6	7	10	7	76	18	16
2014	Quebec (excluding National Capital Region)	16	44	21	5	13	0	60	18	39

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	32	12	8	2	0	79	9	469
2020	Ontario (excluding National Capital Region)	25	32	17	26	0	0	57	26	16
2020	Quebec (excluding National Capital Region)	30	46	12	7	4	2	77	11	48
2020	Nova Scotia	58	13	21	8	0	0	71	8	13
2019	National Capital Region	46	33	11	6	3	1	80	9	583
2019	Ontario (excluding National Capital Region)	31	24	28	9	7	0	56	16	15
2019	Quebec (excluding National Capital Region)	41	36	20	0	3	0	77	3	52
2019	British Columbia	62	33	5	0	0	0	95	0	15
2019	Nova Scotia	77	14	5	4	0	0	91	4	18
2018	National Capital Region	38	37	14	8	3	1	75	11	473
2018	Ontario (excluding National Capital Region)	40	40	20	0	0	0	80	0	11
2018	Quebec (excluding National Capital Region)	41	41	8	5	4	2	83	9	52
2017	National Capital Region	35	37	13	8	5	0	73	14	500
2017	Ontario (excluding National Capital Region)	22	42	21	7	7	0	64	15	14
2017	Quebec (excluding National Capital Region)	27	42	19	7	4	0	69	12	43
2017	British Columbia	21	27	44	0	8	0	48	8	15
2017	Nova Scotia	39	45	8	8	0	0	84	8	11
2014	National Capital Region	29	42	15	8	6	0	72	14	504
2014	Ontario (excluding National Capital Region)	47	25	6	12	10	0	72	22	16
2014	Quebec (excluding National Capital Region)	17	46	18	13	5	0	63	19	39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	27	15	11	6	2	0	68	17	477
2020	Ontario (excluding National Capital Region)	11	18	29	31	11	0	0	29	42	17
2020	Quebec (excluding National Capital Region)	27	37	12	12	9	2	2	67	21	48
2020	Nova Scotia	50	14	7	21	0	0	8	70	23	13
2019	National Capital Region	41	22	14	11	9	2	1	65	21	585
2019	Ontario (excluding National Capital Region)	23	22	24	14	16	0	0	45	30	15
2019	Quebec (excluding National Capital Region)	29	23	25	12	1	9	0	57	15	52
2019	British Columbia	30	13	19	13	0	25	0	57	17	15
2019	Nova Scotia	41	15	11	20	0	13	0	64	23	18
2018	National Capital Region	32	25	18	12	9	4	1	59	22	475
2018	Ontario (excluding National Capital Region)	22	16	44	18	0	0	0	38	18	12
2018	Quebec (excluding National Capital Region)	34	29	16	2	11	8	0	68	14	52
2017	National Capital Region	31	23	20	11	11	4	1	56	23	500
2017	Ontario (excluding National Capital Region)	21	6	6	37	15	15	0	32	61	14
2017	Quebec (excluding National Capital Region)	25	27	15	10	16	5	2	56	28	43
2017	British Columbia	13	21	32	12	15	6	0	37	29	15
2017	Nova Scotia	18	27	11	34	0	10	0	50	38	11
2014	National Capital Region	29	24	17	14	13	3	1	56	27	504
2014	Ontario (excluding National Capital Region)	29	18	25	7	16	0	6	50	24	16
2014	Quebec (excluding National Capital Region)	14	20	22	16	18	10	0	38	38	39

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	National Capital Region	38	32	30	478
2020	Ontario (excluding National Capital Region)	50	29	21	17
2020	Quebec (excluding National Capital Region)	37	33	30	48
2020	Nova Scotia	34	27	39	13
2019	National Capital Region	41	26	33	586
2019	Ontario (excluding National Capital Region)	61	17	22	16
2019	Quebec (excluding National Capital Region)	40	21	39	52
2019	British Columbia	55	12	33	15
2019	Nova Scotia	51	22	27	18
2018	National Capital Region	40	27	33	477
2018	Ontario (excluding National Capital Region)	59	23	18	12
2018	Quebec (excluding National Capital Region)	40	35	25	52
2017	National Capital Region	39	27	34	500
2017	Ontario (excluding National Capital Region)	36	22	42	14
2017	Quebec (excluding National Capital Region)	32	24	44	43
2017	British Columbia	32	20	47	15
2017	Nova Scotia	56	16	28	11
2014	National Capital Region	44	29	27	505
2014	Ontario (excluding National Capital Region)	25	35	41	16
2014	Quebec (excluding National Capital Region)	28	28	44	39

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	National Capital Region	15	26	51	1	1	5	182
2020	Quebec (excluding National Capital Region)	0	17	70	7	0	6	18
2019	National Capital Region	8	21	49	3	10	10	234
2019	Quebec (excluding National Capital Region)	15	22	40	0	17	6	21
2018	National Capital Region	11	23	52	2	7	5	189
2018	Quebec (excluding National Capital Region)	4	27	57	4	7	0	21
2017	National Capital Region	16	15	57	1	6	5	195
2017	Quebec (excluding National Capital Region)	22	14	43	13	0	8	14
2014	National Capital Region	13	14	61	5	9999	7	221
2014	Quebec (excluding National Capital Region)	16	8	66	0	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	10	90	478
2020	British Columbia	0	100	10
2020	Nova Scotia	0	100	13
2019	National Capital Region	10	90	588
2019	British Columbia	0	100	15
2019	Nova Scotia	0	100	18
2018	National Capital Region	15	85	477

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	44	56	47
2019	National Capital Region	43	57	58
2018	National Capital Region	50	50	73

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	63	37	47
2019	National Capital Region	69	31	58
2018	National Capital Region	47	53	73

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	12	88	47
2018	National Capital Region	9	91	73

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	47
2019	National Capital Region	100	58
2018	National Capital Region	100	73

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	47
2018	National Capital Region	10	90	73

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	21	79	47
2019	National Capital Region	30	70	57
2018	National Capital Region	20	80	74

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	38	62	47
2019	National Capital Region	47	53	57
2018	National Capital Region	39	61	74

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	49	51	47
2019	National Capital Region	49	51	57
2018	National Capital Region	49	51	74

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	44	56	47
2019	National Capital Region	40	60	57
2018	National Capital Region	39	61	74

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	29	71	47
2019	National Capital Region	31	69	57
2018	National Capital Region	32	68	74

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	61	39	47
2019	National Capital Region	51	49	57
2018	National Capital Region	57	43	74

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	32	68	47
2019	National Capital Region	27	73	57
2018	National Capital Region	23	77	74

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	57
2018	National Capital Region	0	100	74

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	47

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	17	83	47
2019	National Capital Region	14	86	57
2018	National Capital Region	10	90	74

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	42	58	47
2019	National Capital Region	45	55	57
2018	National Capital Region	38	62	74

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	15	85	57

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	19	81	57
2018	National Capital Region	19	81	74

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	72	28	47
2019	National Capital Region	41	59	56
2018	National Capital Region	52	48	74

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	33	67	47
2019	National Capital Region	30	70	56
2018	National Capital Region	30	70	74

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	56
2018	National Capital Region	10	90	74

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	11	89	56

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	47

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	12	88	47
2019	National Capital Region	21	79	56
2018	National Capital Region	14	86	74

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	12	88	47
2019	National Capital Region	17	83	56
2018	National Capital Region	9	91	74

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	17	83	47
2019	National Capital Region	24	76	56
2018	National Capital Region	24	76	74

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	11	89	70

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	23	77	70

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	8	92	70

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	19	81	70

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	12	88	70

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	9	91	70

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	7	93	70

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	18	82	70

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	26	74	70

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	32	68	70

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	46	54	70

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	6	94	70

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	19	81	70

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	16	14	4	3	33	8	64	12	475
2020	Ontario (excluding National Capital Region)	18	12	30	0	6	34	0	45	9	17
2020	Quebec (excluding National Capital Region)	18	17	10	2	7	34	12	66	16	48
2020	Nova Scotia	7	15	0	0	0	55	23	100	0	13
2019	National Capital Region	17	14	15	5	5	33	10	54	19	585
2019	Ontario (excluding National Capital Region)	8	14	31	7	0	40	0	37	12	15
2019	Quebec (excluding National Capital Region)	28	14	15	8	0	23	12	64	12	52
2019	British Columbia	21	5	0	10	0	64	0	72	28	15
2019	Nova Scotia	23	7	22	0	0	48	0	58	0	18
2018	National Capital Region	15	17	17	6	5	34	5	53	19	472
2018	Ontario (excluding National Capital Region)	8	8	22	0	0	54	9	43	0	11
2018	Quebec (excluding National Capital Region)	19	19	21	6	4	29	2	55	14	51
2017	National Capital Region	14	21	14	6	6	33	6	58	20	500
2017	Ontario (excluding National Capital Region)	15	8	0	7	7	47	16	60	40	14
2017	Quebec (excluding National Capital Region)	16	10	25	2	2	38	7	48	8	42
2017	British Columbia	0	25	21	8	0	25	20	46	15	15
2017	Nova Scotia	20	17	16	8	0	39	0	60	14	11
2014	National Capital Region	15	14	18	7	4	33	10	50	19	505
2014	Ontario (excluding National Capital Region)	13	10	22	0	0	42	13	51	0	16
2014	Quebec (excluding National Capital Region)	14	13	15	5	3	39	10	54	16	39

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	33	12	5	1	7	0	80	6	475
2020	Ontario (excluding National Capital Region)	23	29	30	6	0	11	0	59	7	17
2020	Quebec (excluding National Capital Region)	39	29	12	5	4	12	0	77	10	48
2020	Nova Scotia	52	35	0	0	0	13	0	100	0	13
2019	National Capital Region	39	32	13	5	2	9	1	79	7	586
2019	Ontario (excluding National Capital Region)	25	43	16	7	0	10	0	75	7	16
2019	Quebec (excluding National Capital Region)	35	36	11	9	0	10	0	78	10	52
2019	British Columbia	54	25	10	0	0	10	0	89	0	15
2019	Nova Scotia	73	27	0	0	0	0	0	100	0	18
2018	National Capital Region	35	30	14	6	2	11	1	74	10	473
2018	Ontario (excluding National Capital Region)	24	42	12	0	0	12	9	84	0	11
2018	Quebec (excluding National Capital Region)	30	34	12	5	2	16	0	77	9	51
2017	National Capital Region	28	33	16	6	3	13	2	71	10	500
2017	Ontario (excluding National Capital Region)	44	6	21	0	7	21	0	64	9	14
2017	Quebec (excluding National Capital Region)	21	37	15	4	0	19	3	75	6	42
2017	British Columbia	20	52	19	8	0	0	0	72	8	15
2017	Nova Scotia	57	35	8	0	0	0	0	92	0	11
2014	National Capital Region	23	31	17	6	3	17	2	67	11	505
2014	Ontario (excluding National Capital Region)	30	32	26	0	0	6	6	71	0	16
2014	Quebec (excluding National Capital Region)	25	15	21	8	0	26	5	58	11	39

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	478
2020	British Columbia	0	100	10
2020	Nova Scotia	0	100	13
2019	National Capital Region	8	92	586
2019	British Columbia	0	100	15
2019	Nova Scotia	0	100	18
2018	National Capital Region	5	95	477

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	33	67	39
2019	National Capital Region	29	71	48
2018	National Capital Region	36	64	25

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	83	17	39
2019	National Capital Region	79	21	48
2018	National Capital Region	80	20	25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	39
2018	National Capital Region	0	100	25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	39
2019	National Capital Region	100	48
2018	National Capital Region	100	25

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	39

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	28	72	39
2019	National Capital Region	18	82	46

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	12	88	39
2019	National Capital Region	17	83	46
2018	National Capital Region	22	78	25

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	16	84	39
2019	National Capital Region	11	89	46

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	39

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	16	84	39
2019	National Capital Region	21	79	46
2018	National Capital Region	28	72	25

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	19	81	39
2019	National Capital Region	17	83	46
2018	National Capital Region	23	77	25

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	39
2019	National Capital Region	100	46
2018	National Capital Region	100	25

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	39
2019	National Capital Region	0	100	46

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	14	86	39
2019	National Capital Region	10	90	46
2018	National Capital Region	24	76	25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	39
2019	National Capital Region	100	46
2018	National Capital Region	100	25

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	17	83	39
2019	National Capital Region	22	78	46
2018	National Capital Region	18	82	25

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	46
2018	National Capital Region	0	100	25

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	22	78	39
2019	National Capital Region	36	64	46

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	34	66	39
2019	National Capital Region	20	80	46
2018	National Capital Region	33	67	25

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	19	81	25

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	46
2018	National Capital Region	0	100	25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	17	83	39
2018	National Capital Region	20	80	25

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	9	91	46

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	49	51	39
2019	National Capital Region	47	53	46
2018	National Capital Region	47	53	25

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	20	80	25

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	25	75	25

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	54	46	25

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	25

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	59	41	25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	15	14	2	3	35	8	66	10	474
2020	Ontario (excluding National Capital Region)	18	12	30	5	6	29	0	41	16	17
2020	Quebec (excluding National Capital Region)	15	18	11	4	0	40	12	69	9	48
2020	Nova Scotia	16	6	0	0	0	63	15	100	0	13
2019	National Capital Region	19	14	13	3	2	38	10	63	11	587
2019	Ontario (excluding National Capital Region)	7	18	38	0	5	32	0	37	7	16
2019	Quebec (excluding National Capital Region)	22	14	20	3	0	32	10	61	4	52
2019	British Columbia	39	0	5	0	0	42	14	88	0	15
2019	Nova Scotia	23	0	29	0	0	48	0	44	0	18
2018	National Capital Region	18	14	21	2	2	38	5	56	8	474
2018	Ontario (excluding National Capital Region)	0	0	26	0	7	67	0	0	21	12
2018	Quebec (excluding National Capital Region)	24	17	21	0	4	33	2	62	6	52
2017	National Capital Region	16	16	15	3	2	39	8	61	10	500
2017	Ontario (excluding National Capital Region)	8	7	21	8	15	41	0	27	38	14
2017	Quebec (excluding National Capital Region)	14	24	10	0	2	40	9	75	4	42
2017	British Columbia	0	15	41	0	0	25	20	26	0	15
2017	Nova Scotia	0	17	8	0	0	55	20	67	0	11
2014	National Capital Region	14	14	14	2	2	44	11	61	9	505
2014	Ontario (excluding National Capital Region)	13	0	32	0	0	42	13	29	0	16
2014	Quebec (excluding National Capital Region)	15	13	21	0	0	40	12	57	0	39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	32	13	3	2	7	1	82	5	478
2020	Ontario (excluding National Capital Region)	31	31	26	6	0	6	0	66	6	16
2020	Quebec (excluding National Capital Region)	40	35	12	4	0	10	0	82	5	48
2020	Nova Scotia	67	20	0	0	0	13	0	100	0	13
2019	National Capital Region	41	32	13	2	2	9	1	80	5	587
2019	Ontario (excluding National Capital Region)	37	31	15	0	5	13	0	78	5	16
2019	Quebec (excluding National Capital Region)	38	39	15	3	0	6	0	81	3	52
2019	British Columbia	68	17	10	0	0	5	0	89	0	15
2019	Nova Scotia	78	17	5	0	0	0	0	95	0	18
2018	National Capital Region	35	33	13	3	2	13	1	79	6	474
2018	Ontario (excluding National Capital Region)	32	15	26	0	7	19	0	59	9	12
2018	Quebec (excluding National Capital Region)	32	36	12	0	4	15	0	81	5	52
2017	National Capital Region	31	34	14	3	2	12	3	77	6	499
2017	Ontario (excluding National Capital Region)	37	6	28	0	15	14	0	50	17	14
2017	Quebec (excluding National Capital Region)	21	34	16	0	2	27	0	75	3	41
2017	British Columbia	34	34	25	0	0	6	0	73	0	15
2017	Nova Scotia	47	25	8	0	0	20	0	90	0	11
2014	National Capital Region	25	33	14	2	3	22	1	76	6	504
2014	Ontario (excluding National Capital Region)	36	24	25	10	0	6	0	63	11	16
2014	Quebec (excluding National Capital Region)	25	21	21	0	0	27	7	68	0	39

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	19	21	13	14	0	2	51	28	477
2020	Ontario (excluding National Capital Region)	26	29	5	6	29	5	0	57	37	17
2020	Quebec (excluding National Capital Region)	35	9	18	13	19	0	6	47	34	48
2020	Nova Scotia	50	27	7	8	8	0	0	77	16	13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	30	20	11	8	1	1	61	19	476
2020	Ontario (excluding National Capital Region)	24	29	23	19	5	0	0	53	24	17
2020	Quebec (excluding National Capital Region)	29	31	23	6	12	0	0	60	18	47
2020	Nova Scotia	36	42	14	0	8	0	0	78	8	13
2019	National Capital Region	23	27	24	11	15	0	1	50	25	586
2019	Ontario (excluding National Capital Region)	32	32	25	11	0	0	0	64	11	14
2019	Quebec (excluding National Capital Region)	21	17	22	18	19	2	0	39	39	52
2019	British Columbia	27	38	12	13	10	0	0	65	23	15
2019	Nova Scotia	38	22	33	0	7	0	0	60	7	18
2018	National Capital Region	19	23	25	14	16	0	3	43	31	476
2018	Ontario (excluding National Capital Region)	16	25	18	25	7	8	0	45	35	12
2018	Quebec (excluding National Capital Region)	25	7	31	18	17	2	0	33	35	52
2017	National Capital Region	16	25	21	16	20	0	3	42	37	496
2017	Ontario (excluding National Capital Region)	29	29	27	0	0	8	7	68	0	14
2017	Quebec (excluding National Capital Region)	16	11	25	19	22	0	8	29	44	43
2017	British Columbia	19	12	27	15	27	0	0	31	42	15
2017	Nova Scotia	10	29	25	8	28	0	0	39	36	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	20	31	21	16	11	0	0	52	27	478
2020	Ontario (excluding National Capital Region)	32	19	24	25	0	0	0	51	25	16
2020	Quebec (excluding National Capital Region)	36	26	27	2	10	0	0	62	12	48
2020	Nova Scotia	43	30	20	7	0	0	0	73	7	13
2019	National Capital Region	28	29	24	12	8	0	0	56	19	586
2019	Ontario (excluding National Capital Region)	40	30	10	21	0	0	0	69	21	16
2019	Quebec (excluding National Capital Region)	24	29	19	13	13	2	0	54	27	52
2019	British Columbia	33	18	25	10	5	8	0	56	17	15
2019	Nova Scotia	40	47	9	4	0	0	0	86	4	18
2018	National Capital Region	19	28	26	17	10	0	1	47	27	476
2018	Ontario (excluding National Capital Region)	15	26	18	14	18	0	8	45	35	12
2018	Quebec (excluding National Capital Region)	36	31	20	9	5	0	0	67	13	52
2017	National Capital Region	19	26	27	16	11	0	1	46	27	499
2017	Ontario (excluding National Capital Region)	21	27	29	7	8	0	8	52	16	14
2017	Quebec (excluding National Capital Region)	12	29	30	21	9	0	0	41	30	43
2017	British Columbia	6	22	32	14	26	0	0	28	40	15
2017	Nova Scotia	31	17	25	18	0	0	10	52	20	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	29	20	15	9	0	0	56	24	475
2020	Ontario (excluding National Capital Region)	28	35	24	13	0	0	0	63	13	15
2020	Quebec (excluding National Capital Region)	34	22	29	5	8	0	2	57	14	48
2020	Nova Scotia	56	30	14	0	0	0	0	86	0	13
2019	National Capital Region	33	32	19	10	4	0	0	66	14	581
2019	Ontario (excluding National Capital Region)	20	53	8	10	9	0	0	73	19	15
2019	Quebec (excluding National Capital Region)	36	26	25	4	5	5	0	65	9	52
2019	British Columbia	50	35	10	5	0	0	0	85	5	15
2019	Nova Scotia	66	30	0	4	0	0	0	96	4	18
2018	National Capital Region	26	29	21	13	10	0	2	55	23	475
2018	Ontario (excluding National Capital Region)	18	34	21	7	11	0	8	57	20	12
2018	Quebec (excluding National Capital Region)	43	22	19	7	10	0	0	65	16	52
2017	National Capital Region	25	27	26	11	8	0	2	53	20	498
2017	Ontario (excluding National Capital Region)	27	21	15	7	8	0	22	62	19	14
2017	Quebec (excluding National Capital Region)	26	25	28	9	4	2	5	55	15	43
2017	British Columbia	28	32	19	7	15	0	0	60	22	15
2017	Nova Scotia	20	8	43	18	0	11	0	31	21	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	25	20	14	13	1	1	53	27	474
2020	Ontario (excluding National Capital Region)	30	18	16	24	11	0	0	48	35	17
2020	Quebec (excluding National Capital Region)	32	25	13	22	4	2	2	59	28	47
2020	Nova Scotia	22	21	41	9	0	7	0	47	9	13
2019	National Capital Region	31	27	20	14	7	0	1	58	21	581
2019	Ontario (excluding National Capital Region)	29	43	5	14	9	0	0	72	23	15
2019	Quebec (excluding National Capital Region)	30	16	23	10	14	7	0	50	26	52
2019	British Columbia	31	49	15	0	5	0	0	79	5	15
2019	Nova Scotia	70	25	0	5	0	0	0	95	5	18
2018	National Capital Region	23	22	22	17	13	1	2	46	31	476
2018	Ontario (excluding National Capital Region)	15	26	18	7	25	0	8	45	35	12
2018	Quebec (excluding National Capital Region)	36	14	29	6	14	0	0	50	20	52
2017	National Capital Region	23	24	23	16	11	0	2	48	28	497
2017	Ontario (excluding National Capital Region)	20	14	21	15	22	0	8	36	41	14
2017	Quebec (excluding National Capital Region)	28	19	26	6	14	0	7	51	22	43
2017	British Columbia	26	6	27	26	15	0	0	32	41	15
2017	Nova Scotia	0	0	62	17	0	0	21	0	21	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	23	12	8	7	1	4	71	16	475
2020	Ontario (excluding National Capital Region)	55	7	28	0	5	0	5	65	6	17
2020	Quebec (excluding National Capital Region)	47	18	14	4	6	0	10	73	11	47
2020	Nova Scotia	79	14	7	0	0	0	0	93	0	13
2019	National Capital Region	59	23	8	5	2	0	4	85	7	582
2019	Ontario (excluding National Capital Region)	45	27	14	5	9	0	0	72	14	15
2019	Quebec (excluding National Capital Region)	50	11	13	5	5	2	13	73	12	52
2019	British Columbia	66	19	15	0	0	0	0	85	0	15
2019	Nova Scotia	86	5	8	0	0	0	0	92	0	18
2018	National Capital Region	50	19	13	5	4	0	8	76	10	476
2018	Ontario (excluding National Capital Region)	48	18	0	18	7	0	8	72	28	12
2018	Quebec (excluding National Capital Region)	60	22	5	5	2	0	7	88	7	50
2017	National Capital Region	46	25	10	4	4	0	10	79	10	499
2017	Ontario (excluding National Capital Region)	41	21	0	0	8	0	31	89	11	14
2017	Quebec (excluding National Capital Region)	49	12	11	7	4	2	14	73	14	43
2017	British Columbia	55	14	20	6	6	0	0	68	12	15
2017	Nova Scotia	57	17	8	9	0	0	10	82	10	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	25	18	14	11	0	0	57	24	477
2020	Ontario (excluding National Capital Region)	37	23	23	12	0	0	5	63	12	17
2020	Quebec (excluding National Capital Region)	41	27	16	6	9	2	0	69	15	48
2020	Nova Scotia	54	33	7	6	0	0	0	87	6	13
2019	National Capital Region	43	24	17	10	6	1	1	67	16	586
2019	Ontario (excluding National Capital Region)	10	39	34	17	0	0	0	49	17	15
2019	Quebec (excluding National Capital Region)	49	24	13	5	8	2	0	74	13	52
2019	British Columbia	47	37	10	5	0	0	0	85	5	15
2019	Nova Scotia	61	24	10	4	0	0	0	85	4	18
2018	National Capital Region	35	28	16	9	10	0	1	64	19	476
2018	Ontario (excluding National Capital Region)	52	14	18	8	7	0	0	67	15	12
2018	Quebec (excluding National Capital Region)	49	20	15	8	6	2	0	71	14	52
2017	National Capital Region	30	29	23	11	6	0	1	60	17	497
2017	Ontario (excluding National Capital Region)	7	48	36	0	0	0	8	61	0	14
2017	Quebec (excluding National Capital Region)	33	21	26	6	12	0	2	55	19	43
2017	British Columbia	19	19	28	14	6	6	7	44	23	15
2017	Nova Scotia	57	33	0	10	0	0	0	90	10	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	21	17	13	10	5	57	25	478
2020	Ontario (excluding National Capital Region)	29	29	23	12	0	6	63	12	17
2020	Quebec (excluding National Capital Region)	45	19	9	10	7	10	71	19	48
2020	Nova Scotia	55	8	7	17	0	13	73	19	13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	31	20	10	5	1	1	65	15	477
2020	Ontario (excluding National Capital Region)	24	41	11	18	5	0	0	65	24	17
2020	Quebec (excluding National Capital Region)	37	29	16	13	4	2	0	67	17	48
2020	Nova Scotia	29	51	7	13	0	0	0	80	13	13
2019	National Capital Region	31	35	21	7	3	0	1	68	10	587
2019	Ontario (excluding National Capital Region)	18	54	23	5	0	0	0	72	5	15
2019	Quebec (excluding National Capital Region)	26	38	18	9	6	4	0	66	16	52
2019	British Columbia	38	49	0	13	0	0	0	87	13	15
2019	Nova Scotia	36	45	19	0	0	0	0	81	0	18
2018	National Capital Region	24	32	25	11	5	1	2	58	17	473
2018	Ontario (excluding National Capital Region)	14	23	29	25	0	0	8	41	28	12
2018	Quebec (excluding National Capital Region)	27	41	17	10	3	2	0	69	14	52
2017	National Capital Region	26	29	23	11	7	1	2	57	19	498
2017	Ontario (excluding National Capital Region)	28	48	8	0	0	0	16	91	0	14
2017	Quebec (excluding National Capital Region)	23	28	25	10	0	12	2	59	11	43
2017	British Columbia	19	27	7	25	15	0	7	50	42	15
2017	Nova Scotia	19	35	46	0	0	0	0	54	0	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	30	20	15	8	0	1	57	23	478
2020	Ontario (excluding National Capital Region)	25	28	24	17	5	0	0	53	23	17
2020	Quebec (excluding National Capital Region)	33	23	23	8	10	2	2	58	18	48
2020	Nova Scotia	0	37	27	36	0	0	0	37	36	13
2019	National Capital Region	31	34	22	7	5	0	1	65	12	584
2019	Ontario (excluding National Capital Region)	13	37	45	5	0	0	0	50	5	15
2019	Quebec (excluding National Capital Region)	30	36	22	7	0	4	0	69	8	52
2019	British Columbia	50	35	10	5	0	0	0	85	5	15
2019	Nova Scotia	37	35	22	5	0	0	0	73	5	18
2018	National Capital Region	24	31	23	12	7	1	2	57	19	472
2018	Ontario (excluding National Capital Region)	0	48	22	21	0	0	8	53	23	12
2018	Quebec (excluding National Capital Region)	31	29	23	12	4	0	2	61	16	52
2017	National Capital Region	22	31	24	13	8	1	1	54	21	498
2017	Ontario (excluding National Capital Region)	36	12	28	7	0	0	16	58	9	14
2017	Quebec (excluding National Capital Region)	22	25	17	27	2	5	2	50	32	43
2017	British Columbia	13	21	46	6	6	0	7	37	13	15
2017	Nova Scotia	11	18	34	28	9	0	0	29	36	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	29	17	13	6	0	0	63	19	476
2020	Ontario (excluding National Capital Region)	25	28	5	36	5	0	0	53	42	17
2020	Quebec (excluding National Capital Region)	24	23	29	18	4	0	2	48	23	47
2020	Nova Scotia	17	27	27	29	0	0	0	44	29	13
2019	National Capital Region	31	31	19	12	6	0	1	63	18	586
2019	Ontario (excluding National Capital Region)	10	39	40	10	0	0	0	49	10	15
2019	Quebec (excluding National Capital Region)	31	22	32	5	4	6	0	56	9	51
2019	British Columbia	25	42	5	18	0	9	0	75	20	15
2019	Nova Scotia	19	46	31	4	0	0	0	64	4	18
2018	National Capital Region	29	29	22	13	6	0	1	58	19	474
2018	Ontario (excluding National Capital Region)	0	41	22	21	7	0	8	45	31	12
2018	Quebec (excluding National Capital Region)	26	34	20	16	2	0	2	62	18	52
2017	National Capital Region	25	30	21	15	7	1	2	57	22	500
2017	Ontario (excluding National Capital Region)	34	28	8	15	0	0	16	73	18	14
2017	Quebec (excluding National Capital Region)	26	35	22	12	5	0	0	61	16	43
2017	British Columbia	20	32	34	0	6	0	7	57	7	15
2017	Nova Scotia	8	19	36	36	0	0	0	27	36	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	28	12	8	4	0	0	76	12	473
2020	Ontario (excluding National Capital Region)	30	29	12	17	12	0	0	58	29	17
2020	Quebec (excluding National Capital Region)	51	24	16	2	4	0	2	77	6	48
2020	Nova Scotia	65	35	0	0	0	0	0	100	0	13
2019	National Capital Region	47	25	14	7	5	1	1	73	12	586
2019	Ontario (excluding National Capital Region)	29	34	24	13	0	0	0	63	13	16
2019	Quebec (excluding National Capital Region)	36	34	18	8	0	4	0	73	8	51
2019	British Columbia	59	27	5	0	0	9	0	94	0	15
2019	Nova Scotia	62	21	18	0	0	0	0	82	0	18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	27	25	12	6	1	58	17	474
2020	Ontario (excluding National Capital Region)	42	22	29	6	0	0	64	6	17
2020	Quebec (excluding National Capital Region)	46	26	8	12	6	2	74	19	48
2020	Nova Scotia	32	20	28	7	13	0	52	20	13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	28	20	13	4	0	1	63	18	473
2020	Ontario (excluding National Capital Region)	34	31	29	5	0	0	0	65	5	17
2020	Quebec (excluding National Capital Region)	32	37	12	9	10	0	0	70	18	48
2020	Nova Scotia	45	42	13	0	0	0	0	87	0	13
2019	National Capital Region	40	32	16	6	5	0	1	72	11	581
2019	Ontario (excluding National Capital Region)	18	55	26	0	0	0	0	74	0	15
2019	Quebec (excluding National Capital Region)	33	31	18	10	4	4	0	67	14	52
2019	British Columbia	22	50	18	5	5	0	0	72	10	15
2019	Nova Scotia	46	46	4	4	0	0	0	92	4	18
2018	National Capital Region	34	28	18	12	6	0	1	63	18	474
2018	Ontario (excluding National Capital Region)	23	29	21	11	7	0	8	57	20	12
2018	Quebec (excluding National Capital Region)	33	35	13	12	5	0	2	69	18	52
2017	National Capital Region	31	32	19	10	5	0	2	64	16	498
2017	Ontario (excluding National Capital Region)	35	35	7	7	0	0	16	82	9	14
2017	Quebec (excluding National Capital Region)	31	35	19	6	9	0	0	66	15	43
2017	British Columbia	25	20	28	6	13	0	7	49	20	15
2017	Nova Scotia	36	38	16	10	0	0	0	74	10	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	25	15	7	4	1	1	73	12	472
2020	Ontario (excluding National Capital Region)	40	23	18	18	0	0	0	64	18	17
2020	Quebec (excluding National Capital Region)	46	25	10	8	5	2	4	76	14	48
2020	Nova Scotia	43	41	16	0	0	0	0	84	0	13
2019	National Capital Region	57	21	11	4	5	1	1	80	9	587
2019	Ontario (excluding National Capital Region)	49	33	9	9	0	0	0	82	9	15
2019	Quebec (excluding National Capital Region)	55	14	18	4	2	7	0	74	7	52
2019	British Columbia	69	21	0	5	0	0	5	95	5	15
2019	Nova Scotia	91	4	5	0	0	0	0	95	0	18
2018	National Capital Region	55	20	12	6	5	0	2	77	11	471
2018	Ontario (excluding National Capital Region)	52	18	11	0	0	0	19	86	0	12
2018	Quebec (excluding National Capital Region)	59	17	7	5	5	2	6	82	11	52
2017	National Capital Region	51	23	13	6	5	0	1	75	12	500
2017	Ontario (excluding National Capital Region)	64	6	15	8	0	0	7	76	8	14
2017	Quebec (excluding National Capital Region)	53	25	12	5	2	0	2	80	7	43
2017	British Columbia	39	27	13	0	14	0	7	71	15	15
2017	Nova Scotia	57	9	8	26	0	0	0	66	26	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	31	24	10	8	1	57	19	476
2020	Ontario (excluding National Capital Region)	24	46	24	0	7	0	70	7	17
2020	Quebec (excluding National Capital Region)	15	47	16	8	15	0	61	23	47
2020	Nova Scotia	7	50	36	7	0	0	57	7	13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	64	16	8	3	1	1	6	86	4	475
2020	Ontario (excluding National Capital Region)	70	12	18	0	0	0	0	82	0	17
2020	Quebec (excluding National Capital Region)	62	21	0	2	2	2	11	95	5	46
2020	Nova Scotia	100	0	0	0	0	0	0	100	0	13
2019	National Capital Region	75	11	3	1	2	1	7	93	3	587
2019	Ontario (excluding National Capital Region)	72	9	5	9	0	0	5	85	9	15
2019	Quebec (excluding National Capital Region)	62	9	14	0	4	5	6	80	4	52
2019	British Columbia	71	15	5	0	0	0	9	94	0	15
2019	Nova Scotia	92	4	0	0	0	0	4	100	0	18
2018	National Capital Region	72	13	4	2	2	1	7	91	5	471
2018	Ontario (excluding National Capital Region)	60	0	20	8	0	0	12	69	9	11
2018	Quebec (excluding National Capital Region)	69	12	2	2	6	4	5	90	8	52

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	78	9	5	3	2	0	4	90	5	476
2020	Ontario (excluding National Capital Region)	75	19	7	0	0	0	0	93	0	16
2020	Quebec (excluding National Capital Region)	71	6	2	4	4	2	10	88	10	48
2020	Nova Scotia	100	0	0	0	0	0	0	100	0	12
2019	National Capital Region	75	10	4	4	3	1	3	88	7	587
2019	Ontario (excluding National Capital Region)	76	19	0	0	0	5	0	100	0	15
2019	Quebec (excluding National Capital Region)	71	16	4	2	2	2	4	92	4	52
2019	British Columbia	90	5	5	0	0	0	0	95	0	15
2019	Nova Scotia	100	0	0	0	0	0	0	100	0	18
2018	National Capital Region	68	12	8	3	4	0	5	84	7	474
2018	Ontario (excluding National Capital Region)	55	25	0	0	0	0	19	100	0	12
2018	Quebec (excluding National Capital Region)	60	21	6	2	4	4	3	87	6	52
2017	National Capital Region	70	14	5	4	4	1	3	87	8	499
2017	Ontario (excluding National Capital Region)	57	8	7	15	7	0	6	68	24	14
2017	Quebec (excluding National Capital Region)	70	14	7	4	0	0	4	88	5	43
2017	British Columbia	67	20	0	6	0	0	7	94	6	15
2017	Nova Scotia	82	9	0	0	10	0	0	90	10	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	68	17	9	3	1	0	1	87	4	473
2020	Ontario (excluding National Capital Region)	82	12	6	0	0	0	0	94	0	17
2020	Quebec (excluding National Capital Region)	49	32	6	4	0	0	8	88	5	47
2020	Nova Scotia	76	7	17	0	0	0	0	83	0	13
2019	National Capital Region	63	21	9	3	3	0	2	85	6	582
2019	Ontario (excluding National Capital Region)	71	13	16	0	0	0	0	84	0	16
2019	Quebec (excluding National Capital Region)	63	18	7	4	4	2	1	85	8	52
2019	British Columbia	64	25	5	5	0	0	0	90	5	15
2019	Nova Scotia	72	24	4	0	0	0	0	96	0	18
2018	National Capital Region	56	26	9	4	3	0	2	84	7	474
2018	Ontario (excluding National Capital Region)	74	7	0	0	0	0	19	100	0	12
2018	Quebec (excluding National Capital Region)	67	17	8	0	4	0	3	87	4	52
2017	National Capital Region	54	26	9	4	4	0	3	83	8	497
2017	Ontario (excluding National Capital Region)	42	30	15	7	0	0	6	76	8	14
2017	Quebec (excluding National Capital Region)	51	35	7	7	0	0	0	86	7	43
2017	British Columbia	53	22	7	12	0	0	7	80	12	15
2017	Nova Scotia	73	17	10	0	0	0	0	90	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	68	15	7	5	4	0	1	84	9	473
2020	Ontario (excluding National Capital Region)	67	21	6	5	0	0	0	88	5	17
2020	Quebec (excluding National Capital Region)	57	16	2	7	7	0	11	82	15	46
2020	Nova Scotia	93	7	0	0	0	0	0	100	0	13
2019	National Capital Region	64	18	7	5	4	0	2	83	9	585
2019	Ontario (excluding National Capital Region)	84	10	0	0	6	0	0	94	6	13
2019	Quebec (excluding National Capital Region)	63	20	8	1	0	2	5	90	2	52
2019	British Columbia	81	19	0	0	0	0	0	100	0	15
2019	Nova Scotia	85	7	8	0	0	0	0	92	0	18
2018	National Capital Region	56	18	11	7	6	0	2	76	13	474
2018	Ontario (excluding National Capital Region)	55	26	0	0	0	0	19	100	0	12
2018	Quebec (excluding National Capital Region)	66	14	15	2	2	2	0	81	4	52
2017	National Capital Region	58	19	10	5	6	0	3	79	11	498
2017	Ontario (excluding National Capital Region)	57	21	7	15	0	0	0	78	15	14
2017	Quebec (excluding National Capital Region)	67	16	12	2	0	0	2	85	2	43
2017	British Columbia	59	7	21	6	0	0	7	71	6	15
2017	Nova Scotia	74	9	8	10	0	0	0	82	10	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	61	11	6	2	1	0	19	89	3	478
2020	Ontario (excluding National Capital Region)	76	7	6	0	0	0	11	93	0	17
2020	Quebec (excluding National Capital Region)	47	10	6	2	0	0	35	88	3	47
2020	Nova Scotia	78	7	0	0	0	0	15	100	0	13
2019	National Capital Region	58	11	5	2	1	0	23	90	4	579
2019	Ontario (excluding National Capital Region)	77	9	9	0	0	0	5	91	0	15
2019	Quebec (excluding National Capital Region)	62	8	0	4	0	2	24	95	5	52
2019	British Columbia	46	5	5	0	0	0	43	91	0	15
2019	Nova Scotia	77	8	0	0	0	0	15	100	0	17
2018	National Capital Region	52	11	6	3	2	0	26	86	6	475
2018	Ontario (excluding National Capital Region)	67	0	7	0	0	0	26	90	0	12
2018	Quebec (excluding National Capital Region)	64	10	6	2	0	0	18	91	2	50
2017	National Capital Region	51	11	6	3	1	0	29	86	5	499
2017	Ontario (excluding National Capital Region)	50	21	0	0	0	0	29	100	0	14
2017	Quebec (excluding National Capital Region)	61	2	9	2	0	0	26	85	3	43
2017	British Columbia	75	6	7	0	0	0	12	92	0	15
2017	Nova Scotia	36	8	10	0	0	0	46	82	0	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	76	14	4	1	1	0	4	94	2	477
2020	Ontario (excluding National Capital Region)	78	16	7	0	0	0	0	93	0	17
2020	Quebec (excluding National Capital Region)	56	27	2	2	4	0	9	91	7	48
2020	Nova Scotia	86	14	0	0	0	0	0	100	0	13
2019	National Capital Region	73	13	5	2	0	0	6	92	3	582
2019	Ontario (excluding National Capital Region)	67	24	9	0	0	0	0	91	0	15
2019	Quebec (excluding National Capital Region)	61	21	14	0	0	2	1	85	0	52
2019	British Columbia	76	14	10	0	0	0	0	90	0	15
2019	Nova Scotia	80	20	0	0	0	0	0	100	0	18
2018	National Capital Region	65	17	6	2	1	0	9	91	3	475
2018	Ontario (excluding National Capital Region)	37	18	25	0	0	0	19	69	0	12
2018	Quebec (excluding National Capital Region)	69	21	8	0	2	0	0	90	2	52
2017	National Capital Region	70	15	6	1	0	0	7	92	2	498
2017	Ontario (excluding National Capital Region)	48	29	8	0	0	0	16	91	0	14
2017	Quebec (excluding National Capital Region)	65	17	8	2	0	0	7	89	2	41
2017	British Columbia	67	26	0	0	0	0	7	100	0	15
2017	Nova Scotia	82	18	0	0	0	0	0	100	0	11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	74	13	6	3	1	1	2	90	4	473
2020	Ontario (excluding National Capital Region)	64	18	5	7	5	0	0	82	12	17
2020	Quebec (excluding National Capital Region)	64	12	14	2	0	0	9	83	2	48
2020	Nova Scotia	66	15	13	6	0	0	0	81	6	13
2019	National Capital Region	80	9	3	1	2	1	4	93	3	585
2019	Ontario (excluding National Capital Region)	57	17	5	9	12	0	0	74	21	15
2019	Quebec (excluding National Capital Region)	69	7	12	1	4	2	4	81	6	52
2019	British Columbia	74	26	0	0	0	0	0	100	0	15
2019	Nova Scotia	95	5	0	0	0	0	0	100	0	18
2018	National Capital Region	75	12	4	2	2	1	4	92	4	474
2018	Ontario (excluding National Capital Region)	47	0	26	0	7	0	19	59	9	12
2018	Quebec (excluding National Capital Region)	71	12	6	2	2	0	7	89	4	52
2017	National Capital Region	72	12	5	3	2	1	6	90	5	499
2017	Ontario (excluding National Capital Region)	35	21	13	7	7	0	16	67	18	14
2017	Quebec (excluding National Capital Region)	62	16	10	2	5	2	2	82	7	43
2017	British Columbia	81	0	7	6	0	0	6	87	6	15
2017	Nova Scotia	63	8	8	10	0	0	11	80	11	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	28	15	5	5	1	1	74	10	477
2020	Ontario (excluding National Capital Region)	53	17	23	7	0	0	0	70	7	17
2020	Quebec (excluding National Capital Region)	45	31	11	5	4	2	2	79	10	48
2020	Nova Scotia	43	29	28	0	0	0	0	72	0	13
2019	National Capital Region	50	25	16	4	2	0	1	77	7	585
2019	Ontario (excluding National Capital Region)	38	32	14	9	7	0	0	70	16	15
2019	Quebec (excluding National Capital Region)	56	23	13	2	1	4	0	83	4	52
2019	British Columbia	46	27	19	8	0	0	0	73	8	15
2019	Nova Scotia	60	22	14	4	0	0	0	82	4	18
2018	National Capital Region	44	31	15	4	3	0	3	77	7	474
2018	Ontario (excluding National Capital Region)	37	36	7	8	0	0	11	83	9	12
2018	Quebec (excluding National Capital Region)	55	24	14	2	5	0	0	79	7	52
2017	National Capital Region	42	32	16	5	3	0	2	75	8	499
2017	Ontario (excluding National Capital Region)	41	22	14	7	0	0	16	75	9	14
2017	Quebec (excluding National Capital Region)	50	23	19	7	0	0	0	74	7	43
2017	British Columbia	67	27	0	0	0	0	6	100	0	15
2017	Nova Scotia	74	26	0	0	0	0	0	100	0	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	42	22	8	2	0	68	10	477
2020	Ontario (excluding National Capital Region)	25	51	18	7	0	0	75	7	16
2020	Quebec (excluding National Capital Region)	27	43	13	6	7	4	73	13	48
2020	Nova Scotia	35	28	29	8	0	0	63	8	13

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	14	31	35	15	4	0	0	46	19	476
2020	Ontario (excluding National Capital Region)	12	18	52	12	5	0	0	30	18	17
2020	Quebec (excluding National Capital Region)	20	30	27	10	11	2	0	51	21	48
2020	Nova Scotia	14	45	33	8	0	0	0	58	8	13
2019	National Capital Region	20	33	33	10	2	0	0	54	13	587
2019	Ontario (excluding National Capital Region)	26	37	37	0	0	0	0	63	0	16
2019	Quebec (excluding National Capital Region)	15	39	29	13	0	4	0	57	14	52
2019	British Columbia	22	54	19	5	0	0	0	76	5	15
2019	Nova Scotia	36	60	4	0	0	0	0	96	0	18
2018	National Capital Region	16	32	35	13	4	0	0	48	17	476
2018	Ontario (excluding National Capital Region)	7	42	51	0	0	0	0	49	0	12
2018	Quebec (excluding National Capital Region)	16	50	21	10	4	0	0	66	14	51
2017	National Capital Region	10	31	39	16	5	0	0	41	20	499
2017	Ontario (excluding National Capital Region)	0	42	42	7	0	0	8	46	8	14
2017	Quebec (excluding National Capital Region)	9	33	44	13	0	0	0	42	13	43
2017	British Columbia	0	21	62	12	6	0	0	21	18	15
2017	Nova Scotia	21	54	17	9	0	0	0	75	9	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	11	19	34	24	11	0	0	36	30	476
2020	Ontario (excluding National Capital Region)	0	25	42	19	14	0	0	33	25	16
2020	Quebec (excluding National Capital Region)	13	10	30	27	20	0	0	47	22	48
2020	Nova Scotia	0	6	49	29	16	0	0	45	6	13
2019	National Capital Region	6	15	41	21	16	0	0	37	22	586
2019	Ontario (excluding National Capital Region)	7	16	35	34	7	0	0	42	23	16
2019	Quebec (excluding National Capital Region)	5	18	30	35	8	4	0	44	24	51
2019	British Columbia	5	37	28	21	9	0	0	30	42	15
2019	Nova Scotia	0	10	35	29	26	0	0	55	10	18
2018	National Capital Region	9	18	36	25	11	0	1	36	28	470
2018	Ontario (excluding National Capital Region)	0	18	55	18	8	0	0	26	18	12
2018	Quebec (excluding National Capital Region)	3	17	38	31	10	0	0	41	20	52
2017	National Capital Region	7	19	40	23	9	0	0	33	27	497
2017	Ontario (excluding National Capital Region)	8	15	34	28	7	8	0	38	25	14
2017	Quebec (excluding National Capital Region)	2	20	30	35	10	0	2	46	23	43
2017	British Columbia	12	7	68	7	6	0	0	13	19	15
2017	Nova Scotia	0	9	36	35	21	0	0	56	9	11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	37	8	3	1	0	1	88	4	476
2020	Ontario (excluding National Capital Region)	36	60	0	5	0	0	0	95	5	17
2020	Quebec (excluding National Capital Region)	50	40	2	6	2	0	0	90	8	48
2020	Nova Scotia	85	15	0	0	0	0	0	100	0	13
2019	National Capital Region	41	41	9	5	1	3	0	85	6	587
2019	Ontario (excluding National Capital Region)	39	36	16	8	0	0	0	75	8	16
2019	Quebec (excluding National Capital Region)	39	45	6	4	0	6	0	90	4	52
2019	British Columbia	63	30	8	0	0	0	0	92	0	15
2019	Nova Scotia	30	70	0	0	0	0	0	100	0	18
2018	National Capital Region	34	43	12	6	2	3	0	79	8	471
2018	Ontario (excluding National Capital Region)	59	34	7	0	0	0	0	93	0	12
2018	Quebec (excluding National Capital Region)	34	52	9	0	2	3	0	89	2	51
2017	National Capital Region	25	44	15	8	4	4	0	72	12	500
2017	Ontario (excluding National Capital Region)	22	19	21	7	7	22	0	54	19	14
2017	Quebec (excluding National Capital Region)	13	53	21	7	0	5	0	70	7	43
2017	British Columbia	19	55	19	0	0	7	0	80	0	15
2017	Nova Scotia	25	46	11	9	0	10	0	78	10	11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	34	13	8	4	1	1	74	12	477
2020	Ontario (excluding National Capital Region)	36	48	5	10	0	0	0	84	10	17
2020	Quebec (excluding National Capital Region)	31	41	10	10	6	2	0	73	16	48
2020	Nova Scotia	71	21	0	0	0	8	0	100	0	13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	29	7	9	6	1	1	77	16	477
2020	Ontario (excluding National Capital Region)	36	45	7	5	7	0	0	81	12	17
2020	Quebec (excluding National Capital Region)	34	39	10	13	4	0	0	74	16	48
2020	Nova Scotia	78	22	0	0	0	0	0	100	0	13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	28	9	5	2	1	1	83	7	476
2020	Ontario (excluding National Capital Region)	41	53	0	5	0	0	0	95	5	17
2020	Quebec (excluding National Capital Region)	48	34	8	4	4	2	0	84	8	48
2020	Nova Scotia	92	8	0	0	0	0	0	100	0	13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	34	14	10	2	1	74	12	477
2020	Ontario (excluding National Capital Region)	36	42	18	5	0	0	78	5	17
2020	Quebec (excluding National Capital Region)	38	30	16	8	8	0	67	17	48
2020	Nova Scotia	70	30	0	0	0	0	100	0	13
2019	National Capital Region	33	41	13	7	3	2	76	11	586
2019	Ontario (excluding National Capital Region)	22	51	21	0	7	0	72	7	16
2019	Quebec (excluding National Capital Region)	22	43	23	4	2	6	69	6	51
2019	British Columbia	55	45	0	0	0	0	100	0	15
2019	Nova Scotia	47	49	0	4	0	0	96	4	18
2018	National Capital Region	30	38	14	13	4	2	69	16	474
2018	Ontario (excluding National Capital Region)	23	69	8	0	0	0	92	0	11
2018	Quebec (excluding National Capital Region)	32	50	6	4	4	4	86	8	51
2017	National Capital Region	18	44	17	13	6	2	63	20	499
2017	Ontario (excluding National Capital Region)	6	48	22	7	7	8	60	16	14
2017	Quebec (excluding National Capital Region)	21	34	19	19	2	5	58	22	43
2017	British Columbia	20	47	20	0	13	0	67	13	15
2017	Nova Scotia	54	29	0	8	9	0	83	17	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	39	7	8	2	84	9	476
2020	Ontario (excluding National Capital Region)	29	61	0	10	0	90	10	17
2020	Quebec (excluding National Capital Region)	35	47	12	6	0	82	6	48
2020	Nova Scotia	65	35	0	0	0	100	0	13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	34	10	10	4	76	14	471
2020	Ontario (excluding National Capital Region)	35	42	0	23	0	77	23	17
2020	Quebec (excluding National Capital Region)	28	48	10	10	4	76	14	48
2020	Nova Scotia	52	22	19	7	0	74	7	13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	38	14	6	1	0	2	79	7	475
2020	Ontario (excluding National Capital Region)	41	47	7	5	0	0	0	89	5	17
2020	Quebec (excluding National Capital Region)	33	36	20	6	0	2	2	72	6	48
2020	Nova Scotia	31	54	15	0	0	0	0	85	0	13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	36	9	3	1	1	1	87	4	478
2020	Ontario (excluding National Capital Region)	52	43	5	0	0	0	0	95	0	17
2020	Quebec (excluding National Capital Region)	43	35	13	4	0	2	2	82	4	47
2020	Nova Scotia	66	34	0	0	0	0	0	100	0	13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	82	14	1	1	1	1	98	1	478
2020	Ontario (excluding National Capital Region)	77	18	0	5	0	0	95	5	17
2020	Quebec (excluding National Capital Region)	78	20	0	0	2	0	100	0	48
2020	Nova Scotia	93	7	0	0	0	0	100	0	13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	62	28	5	2	1	1	1	92	3	475
2020	Ontario (excluding National Capital Region)	52	37	0	5	5	0	0	90	10	17
2020	Quebec (excluding National Capital Region)	55	41	0	4	0	0	0	96	4	48
2020	Nova Scotia	85	15	0	0	0	0	0	100	0	13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	25	7	6	4	1	1	82	10	476
2020	Ontario (excluding National Capital Region)	47	35	7	0	11	0	0	82	11	17
2020	Quebec (excluding National Capital Region)	44	33	11	10	2	0	0	77	12	48
2020	Nova Scotia	86	14	0	0	0	0	0	100	0	13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	26	7	5	1	1	1	86	6	477
2020	Ontario (excluding National Capital Region)	52	25	18	0	5	0	0	78	5	17
2020	Quebec (excluding National Capital Region)	46	38	6	8	0	2	0	86	8	48
2020	Nova Scotia	79	6	15	0	0	0	0	85	0	13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	49	14	9	3	0	3	74	12	150
2019	National Capital Region	23	49	12	9	1	2	3	76	11	163

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	100	0	150

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	23	26	19	23	9	1	1	49	32	150

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	474
2020	Ontario (excluding National Capital Region)	16	84	17
2020	Quebec (excluding National Capital Region)	12	88	47
2020	Nova Scotia	8	92	12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	20	80	476
2020	Ontario (excluding National Capital Region)	25	75	16
2020	Quebec (excluding National Capital Region)	18	82	47
2020	Nova Scotia	14	86	13
2019	National Capital Region	19	81	585
2019	Ontario (excluding National Capital Region)	37	63	16
2019	Quebec (excluding National Capital Region)	24	76	52
2019	British Columbia	41	59	15
2019	Nova Scotia	4	96	18
2017	National Capital Region	21	79	499
2017	Ontario (excluding National Capital Region)	36	64	14
2017	Quebec (excluding National Capital Region)	23	77	43
2014	National Capital Region	25	75	505

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	58	42	95

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	88	12	96
2019	National Capital Region	90	10	107
2019	Quebec (excluding National Capital Region)	100	0	13
2017	National Capital Region	83	17	104
2014	National Capital Region	83	17	124

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	29	15	4	0	0	0	81	4	86
2019	National Capital Region	57	27	3	7	5	0	0	85	12	94
2019	Quebec (excluding National Capital Region)	30	53	0	17	0	0	0	83	17	13
2017	National Capital Region	45	41	4	4	7	0	0	86	10	86
2014	National Capital Region	45	33	7	9	5	1	1	79	14	103

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	29	6	4	2	1	1	87	7	478
2020	Ontario (excluding National Capital Region)	62	31	0	7	0	0	0	93	7	16
2020	Quebec (excluding National Capital Region)	56	29	5	4	0	4	3	91	4	48
2020	Nova Scotia	100	0	0	0	0	0	0	100	0	13

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	51	15	1	61	39	478
2020	Ontario (excluding National Capital Region)	45	24	30	0	35	65	17
2020	Quebec (excluding National Capital Region)	33	47	17	2	59	41	48
2020	Nova Scotia	28	50	22	0	64	36	13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	37	63	161
2020	Quebec (excluding National Capital Region)	34	66	17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	16	22	16	23	15	1	7	42	40	161
2020	Quebec (excluding National Capital Region)	18	20	17	13	23	0	10	41	40	17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	9	20	12	23	31	0	5	31	56	160
2020	Quebec (excluding National Capital Region)	12	17	12	30	30	0	0	29	60	17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	19	17	13	7	1	8	59	22	476
2020	Ontario (excluding National Capital Region)	34	17	31	12	0	0	6	55	12	16
2020	Quebec (excluding National Capital Region)	33	15	15	4	9	5	18	64	17	48
2020	Nova Scotia	49	27	8	8	9	0	0	76	17	13
2019	National Capital Region	34	15	16	13	14	0	7	53	29	572
2019	Ontario (excluding National Capital Region)	36	34	5	11	5	0	10	77	18	16
2019	Quebec (excluding National Capital Region)	23	18	19	17	11	3	10	47	32	50
2019	British Columbia	29	13	10	10	5	8	24	62	23	15
2019	Nova Scotia	39	18	18	12	7	0	6	60	21	18
2018	National Capital Region	31	16	15	13	17	0	8	51	32	475
2018	Ontario (excluding National Capital Region)	33	29	7	15	0	0	15	74	18	12
2018	Quebec (excluding National Capital Region)	38	10	20	7	13	2	11	55	22	52

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 112. In which province or territory do you work?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture