2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	46	8	16	4	0	0	72	20	93
2020	Non-visible minority	31	46	6	14	4	0	0	77	18	469

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	26	0	6	6	0	88	12	93
2020	Non-visible minority	68	24	4	3	1	0	91	4	469
2017	Visible minority	73	19	3	2	2	1	93	4	116
2017	Non-visible minority	69	25	3	3	1	0	93	4	466
2014	Visible minority	67	25	2	6	0	0	92	6	69
2014	Non-visible minority	67	24	4	3	1	0	91	5	510

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	39	8	15	8	1	1	68	23	93
2020	Non-visible minority	34	41	10	11	4	0	0	75	15	470
2019	Visible minority	51	35	6	6	2	0	0	86	9	126
2019	Non-visible minority	52	32	4	8	5	0	0	84	12	558
2017	Visible minority	55	34	3	4	4	0	0	89	8	115
2017	Non-visible minority	41	34	7	11	7	0	0	75	18	468
2014	Visible minority	35	35	11	17	3	0	0	70	20	69
2014	Non-visible minority	32	29	7	17	14	0	0	61	32	510

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	43	15	15	4	0	1	65	19	93
2020	Non-visible minority	40	38	9	8	4	0	1	79	11	469
2019	Visible minority	34	28	18	11	5	0	3	64	17	127
2019	Non-visible minority	39	38	10	8	3	0	1	78	11	553
2018	Visible minority	23	42	16	7	11	0	1	66	18	93
2018	Non-visible minority	31	46	9	9	3	1	2	79	12	461
2017	Visible minority	32	38	14	11	4	0	1	71	15	115
2017	Non-visible minority	36	38	14	8	4	0	0	74	12	468
2014	Visible minority	29	43	13	11	3	0	2	73	14	69
2014	Non-visible minority	35	39	10	10	5	0	1	75	15	510

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	35	15	8	6	1	1	70	14	93
2020	Non-visible minority	46	36	9	5	3	0	0	82	9	466
2019	Visible minority	50	34	11	3	2	0	0	84	6	126
2019	Non-visible minority	58	32	5	3	1	0	0	91	5	555
2017	Visible minority	46	41	9	2	2	0	0	87	3	115
2017	Non-visible minority	50	37	6	5	2	0	0	88	6	467
2014	Visible minority	47	34	11	4	1	0	2	83	6	69
2014	Non-visible minority	48	36	6	7	2	1	0	85	9	509

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	26	15	7	9	0	2	69	16	92
2020	Non-visible minority	53	28	8	7	4	0	0	81	11	469
2019	Visible minority	55	27	11	4	2	0	1	82	7	127
2019	Non-visible minority	56	28	6	6	3	1	0	84	9	557
2018	Visible minority	46	34	7	9	4	0	0	80	13	92
2018	Non-visible minority	52	31	7	5	3	0	1	84	9	460
2017	Visible minority	47	25	16	5	6	1	0	73	11	116
2017	Non-visible minority	47	33	8	8	4	0	0	81	11	467
2014	Visible minority	32	46	10	6	6	0	0	78	12	69
2014	Non-visible minority	44	33	10	8	4	1	1	78	12	510

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	37	17	10	7	0	65	18	93
2020	Non-visible minority	42	34	12	8	4	0	76	13	470
2019	Visible minority	37	38	11	10	4	0	75	14	126
2019	Non-visible minority	38	41	11	7	3	0	79	10	557
2018	Visible minority	38	42	15	2	3	0	80	6	92
2018	Non-visible minority	35	41	11	8	5	0	75	13	460
2017	Visible minority	28	44	10	6	11	1	73	18	116
2017	Non-visible minority	30	45	12	8	4	0	75	12	467
2014	Visible minority	30	41	11	11	6	1	72	17	69
2014	Non-visible minority	29	45	12	9	4	0	74	14	510

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	41	14	6	12	0	0	68	17	93
2020	Non-visible minority	41	37	11	9	2	0	0	77	11	471
2019	Visible minority	33	40	14	8	5	0	1	73	13	126
2019	Non-visible minority	37	36	12	11	3	0	0	74	14	559
2018	Visible minority	34	32	18	9	5	0	1	67	14	92
2018	Non-visible minority	31	34	18	11	6	1	0	65	17	460
2017	Visible minority	29	35	15	10	9	1	0	65	20	116
2017	Non-visible minority	28	36	16	13	6	0	0	65	19	468
2014	Visible minority	25	34	17	13	9	2	0	59	23	69
2014	Non-visible minority	28	36	14	15	6	0	0	64	22	509

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	41	14	16	2	0	0	67	19	93
2020	Non-visible minority	43	37	8	7	5	0	0	80	12	468
2019	Visible minority	32	37	19	8	3	0	0	70	11	127
2019	Non-visible minority	40	39	9	8	4	0	0	79	12	559
2018	Visible minority	28	40	17	6	7	0	1	69	14	92
2018	Non-visible minority	35	37	13	9	5	1	0	73	14	458
2017	Visible minority	27	43	12	13	6	0	0	70	18	116
2017	Non-visible minority	32	44	10	11	4	0	0	76	15	468

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	48	9	1	3	0	87	4	93
2020	Non-visible minority	57	30	7	5	1	0	88	6	470
2019	Visible minority	46	38	7	5	3	1	85	8	127
2019	Non-visible minority	47	40	8	3	2	0	88	4	556
2018	Visible minority	46	40	8	4	2	0	86	6	92
2018	Non-visible minority	45	39	11	2	3	0	84	5	460
2017	Visible minority	38	40	10	8	3	1	79	11	115
2017	Non-visible minority	41	43	8	5	2	0	85	7	466
2014	Visible minority	44	37	13	2	3	0	82	5	69
2014	Non-visible minority	43	41	9	4	2	1	85	5	510

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	37	12	11	13	0	64	24	93
2020	Non-visible minority	42	34	11	9	4	0	76	13	470
2019	Visible minority	33	42	11	8	5	2	76	13	127
2019	Non-visible minority	39	37	12	9	3	0	76	12	558
2018	Visible minority	39	38	10	7	5	1	78	12	92
2018	Non-visible minority	34	35	16	9	5	0	69	15	460
2017	Visible minority	32	34	15	8	10	2	67	18	116
2017	Non-visible minority	29	39	16	9	6	0	68	15	466

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	33	15	4	4	0	0	77	8	93
2020	Non-visible minority	53	33	8	5	2	0	0	86	6	464
2019	Visible minority	45	38	9	7	1	0	0	83	8	126
2019	Non-visible minority	51	34	9	5	1	0	0	85	6	557
2018	Visible minority	46	37	10	5	2	0	0	82	7	92
2018	Non-visible minority	44	37	13	4	2	0	0	81	6	458
2017	Visible minority	45	33	12	5	3	2	0	80	8	115
2017	Non-visible minority	46	38	10	3	3	0	0	84	6	467
2014	Visible minority	53	32	9	2	3	0	2	86	5	69
2014	Non-visible minority	56	32	8	2	2	0	0	88	4	510

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	40	19	11	5	0	0	65	16	93
2020	Non-visible minority	39	37	12	9	3	0	0	77	12	468
2019	Visible minority	32	46	10	7	5	0	0	77	12	127
2019	Non-visible minority	38	37	13	10	3	0	0	74	13	554
2018	Visible minority	34	48	9	5	3	0	1	83	8	92
2018	Non-visible minority	31	39	13	10	6	1	0	71	16	460
2017	Visible minority	28	39	19	7	7	0	0	66	15	115
2017	Non-visible minority	30	44	10	10	4	1	0	75	15	467
2014	Visible minority	21	44	14	13	6	1	0	66	20	69
2014	Non-visible minority	26	40	15	12	6	0	1	66	18	509

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	35	14	12	7	0	0	67	19	93
2020	Non-visible minority	43	33	11	9	4	0	0	76	13	469
2019	Visible minority	33	40	13	9	4	0	0	73	13	126
2019	Non-visible minority	40	36	13	8	3	0	1	76	11	557
2018	Visible minority	36	38	12	10	4	0	0	74	14	92
2018	Non-visible minority	31	39	15	8	6	0	0	70	14	459
2017	Visible minority	36	24	16	12	11	1	0	60	23	115
2017	Non-visible minority	37	36	14	7	6	0	0	73	13	467
2014	Visible minority	26	45	10	14	6	0	0	70	20	69
2014	Non-visible minority	29	37	14	13	6	0	1	67	19	510

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	41	17	14	3	0	0	65	18	91
2020	Non-visible minority	43	37	9	8	3	0	0	80	11	467
2019	Visible minority	31	47	15	3	2	1	2	80	5	124
2019	Non-visible minority	39	42	10	6	2	0	0	81	9	557
2018	Visible minority	30	43	15	7	4	0	0	73	12	91
2018	Non-visible minority	35	38	15	7	4	0	1	74	11	458
2017	Visible minority	28	42	17	6	7	0	0	70	12	115
2017	Non-visible minority	33	39	13	9	4	0	1	74	13	467
2014	Visible minority	28	38	22	8	5	0	0	66	12	69
2014	Non-visible minority	33	39	13	9	5	0	0	72	14	510

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	48	11	9	3	0	76	12	92
2020	Non-visible minority	47	34	9	6	3	0	81	9	471
2019	Visible minority	47	33	13	5	2	1	80	7	127
2019	Non-visible minority	41	41	9	6	2	0	83	9	559
2018	Visible minority	34	48	13	3	1	0	83	4	91
2018	Non-visible minority	38	41	11	6	3	0	79	10	460
2017	Visible minority	36	43	7	6	7	1	80	13	116
2017	Non-visible minority	35	42	13	5	4	0	77	10	467
2014	Visible minority	39	34	12	11	3	2	74	14	69
2014	Non-visible minority	35	43	13	6	3	0	78	8	510

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	33	11	7	8	1	0	74	15	92
2020	Non-visible minority	44	28	13	9	6	0	0	72	15	470
2019	Visible minority	49	32	14	2	3	0	0	81	5	126
2019	Non-visible minority	48	30	13	5	4	0	0	78	9	555
2018	Visible minority	37	27	18	9	8	0	1	65	16	91
2018	Non-visible minority	47	28	14	7	4	0	1	75	11	461
2017	Visible minority	43	34	10	9	3	2	0	78	12	115
2017	Non-visible minority	42	31	14	7	4	0	1	74	11	467
2014	Visible minority	42	41	13	1	1	1	0	85	3	69
2014	Non-visible minority	43	33	14	6	3	0	0	77	9	510

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	23	31	21	7	0	1	28	41	93
2020	Non-visible minority	9	24	33	24	8	0	0	33	33	468
2019	Visible minority	10	17	40	20	12	0	2	33	27	126
2019	Non-visible minority	7	18	37	24	12	1	2	36	26	555
2018	Visible minority	10	34	31	12	10	0	3	23	45	92
2018	Non-visible minority	9	20	37	21	11	1	1	33	29	458
2017	Visible minority	11	21	41	15	9	1	3	25	33	114
2017	Non-visible minority	8	23	37	16	11	1	3	29	33	467
2014	Visible minority	15	14	42	21	3	0	4	25	30	69
2014	Non-visible minority	9	25	38	19	6	2	1	26	35	509

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	13	26	35	11	5	1	50	22	92
2020	Non-visible minority	5	12	27	31	23	1	1	55	17	466
2019	Visible minority	4	11	21	28	28	4	3	61	16	125
2019	Non-visible minority	5	15	27	28	19	4	2	50	22	554
2018	Visible minority	10	24	25	22	13	0	5	37	36	93
2018	Non-visible minority	9	17	29	26	16	2	2	43	27	458
2017	Visible minority	10	11	27	20	17	4	10	44	25	112
2017	Non-visible minority	10	20	33	16	15	3	3	33	32	465
2014	Visible minority	6	12	38	30	10	1	3	42	19	69
2014	Non-visible minority	9	17	31	26	12	2	3	40	28	509

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	20	35	17	9	2	1	27	37	93
2020	Non-visible minority	15	25	30	16	10	2	1	27	42	470
2019	Visible minority	11	23	32	17	14	3	1	32	35	125
2019	Non-visible minority	13	24	29	18	11	2	3	31	39	557
2018	Visible minority	22	24	35	8	6	1	3	15	48	93
2018	Non-visible minority	13	26	31	15	12	2	2	28	40	460
2017	Visible minority	16	16	34	16	8	2	7	27	36	113
2017	Non-visible minority	15	24	29	14	11	3	4	27	42	466
2014	Visible minority	18	29	29	14	3	0	6	18	51	69
2014	Non-visible minority	20	27	31	11	6	2	3	18	49	510

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	18	31	29	16	0	0	44	24	91
2020	Non-visible minority	8	17	27	32	15	1	1	47	26	469
2019	Visible minority	2	14	19	36	26	2	1	63	17	126
2019	Non-visible minority	5	12	33	30	18	1	1	50	17	553
2018	Visible minority	8	15	34	23	14	1	5	39	25	93
2018	Non-visible minority	4	16	32	31	15	1	1	47	21	459
2017	Visible minority	8	8	32	29	16	1	6	48	18	113
2017	Non-visible minority	6	19	33	22	16	1	3	39	26	465
2014	Visible minority	7	14	39	24	11	0	5	37	22	69
2014	Non-visible minority	6	17	38	26	10	2	2	38	23	507

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	14	33	18	14	0	3	33	34	93
2020	Non-visible minority	14	22	24	24	15	1	1	39	36	469
2019	Visible minority	7	14	25	24	25	4	1	52	22	124
2019	Non-visible minority	9	14	28	26	19	3	3	47	24	552
2018	Visible minority	19	20	22	20	17	0	2	38	40	93
2018	Non-visible minority	11	21	26	25	13	2	3	39	33	459
2017	Visible minority	11	15	32	21	13	2	7	38	28	114
2017	Non-visible minority	14	18	30	18	15	1	4	35	34	463
2014	Visible minority	13	23	31	14	8	3	8	25	40	69
2014	Non-visible minority	19	24	31	15	7	1	3	23	45	508

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	20	21	28	15	5	2	47	30	92
2020	Non-visible minority	6	15	28	27	20	2	1	48	22	468
2019	Visible minority	6	19	22	24	15	11	3	45	29	126
2019	Non-visible minority	10	23	25	21	14	4	2	38	35	551
2018	Visible minority	22	27	20	14	12	1	4	27	52	93
2018	Non-visible minority	17	22	26	18	13	4	1	32	41	456
2017	Visible minority	14	20	29	15	9	6	7	27	39	114
2017	Non-visible minority	16	25	25	17	11	3	4	29	44	466
2014	Visible minority	4	13	41	21	10	3	8	35	20	69
2014	Non-visible minority	8	18	28	26	13	2	5	42	28	508

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	15	35	25	7	5	0	33	30	93
2020	Non-visible minority	13	20	31	21	12	1	1	35	33	468
2019	Visible minority	9	15	30	22	16	4	4	41	26	125
2019	Non-visible minority	11	19	32	23	11	3	2	36	31	558
2018	Visible minority	11	21	34	16	11	3	4	29	35	92
2018	Non-visible minority	11	21	36	16	10	3	1	28	34	459
2017	Visible minority	16	13	34	15	9	6	6	28	33	114
2017	Non-visible minority	12	20	36	16	10	3	3	28	34	466
2014	Visible minority	13	16	37	23	3	2	6	29	32	68
2014	Non-visible minority	14	21	37	17	6	2	2	25	36	508

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	22	31	26	9	2	0	36	32	93
2020	Non-visible minority	12	28	34	19	6	0	0	26	41	469
2019	Visible minority	9	20	28	26	11	2	3	40	31	125
2019	Non-visible minority	16	30	30	14	8	1	0	22	47	557

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	31	18	11	8	5	6	58	22	92
2020	Non-visible minority	32	36	13	7	2	6	5	76	10	471
2019	Visible minority	32	34	17	5	6	3	3	70	12	126
2019	Non-visible minority	33	33	13	6	5	7	4	73	12	557
2018	Visible minority	24	36	15	7	4	5	9	70	13	93
2018	Non-visible minority	25	33	15	11	5	6	5	65	18	459
2017	Visible minority	26	29	17	10	7	6	5	62	19	114
2017	Non-visible minority	29	32	15	8	7	5	5	67	16	466
2014	Visible minority	26	25	24	9	9	3	5	55	19	69
2014	Non-visible minority	28	31	16	10	8	5	4	64	19	510

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	26	10	8	13	3	68	21	93
2020	Non-visible minority	62	27	4	5	2	0	88	7	469
2019	Visible minority	53	32	8	4	4	0	84	8	126
2019	Non-visible minority	56	28	7	6	2	1	85	8	557
2018	Visible minority	50	28	9	8	3	2	79	11	93
2018	Non-visible minority	50	30	6	8	4	1	82	12	459
2017	Visible minority	42	28	12	10	8	0	70	18	116
2017	Non-visible minority	49	32	7	7	4	1	82	11	468
2014	Visible minority	43	28	13	8	9	0	70	16	69
2014	Non-visible minority	47	29	9	9	5	1	77	14	510

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	32	11	9	1	2	79	10	93
2020	Non-visible minority	62	31	4	3	1	0	93	3	470
2019	Visible minority	62	28	3	5	1	0	90	6	125
2019	Non-visible minority	54	36	3	5	1	0	91	6	555
2018	Visible minority	47	47	4	2	0	0	94	2	93
2018	Non-visible minority	54	34	4	5	2	0	88	8	459
2017	Visible minority	41	40	10	6	3	0	80	10	116
2017	Non-visible minority	46	41	6	6	1	0	87	7	468
2014	Visible minority	36	45	12	4	2	2	81	6	69
2014	Non-visible minority	42	41	8	5	3	0	83	8	510

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	38	7	11	2	2	0	80	13	92
2020	Non-visible minority	54	35	6	4	1	0	0	89	5	469
2019	Visible minority	53	32	10	5	1	1	0	85	5	126
2019	Non-visible minority	49	38	8	3	1	1	0	88	4	557
2018	Visible minority	46	38	10	2	2	1	0	86	5	93
2018	Non-visible minority	44	37	8	5	3	1	1	83	9	459

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	24	13	7	15	4	1	64	23	93
2020	Non-visible minority	59	24	8	3	2	3	2	87	5	470

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	28	10	6	3	1	0	80	9	92
2020	Non-visible minority	62	24	7	4	1	0	2	87	6	472
2019	Visible minority	53	23	12	6	2	1	2	79	8	125
2019	Non-visible minority	56	24	10	4	2	1	3	83	6	558

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	30	13	12	1	0	1	74	13	92
2020	Non-visible minority	50	35	8	5	2	0	0	86	7	472
2019	Visible minority	49	35	9	5	2	0	0	84	7	125
2019	Non-visible minority	45	32	10	7	4	0	1	78	12	555
2018	Visible minority	42	35	7	7	6	0	3	79	13	92
2018	Non-visible minority	34	38	11	8	6	1	2	74	15	460
2017	Visible minority	41	30	5	15	5	1	3	74	20	116
2017	Non-visible minority	42	35	10	7	4	0	1	78	11	468
2014	Visible minority	39	28	9	16	8	0	0	67	24	69
2014	Non-visible minority	37	35	13	7	6	1	1	74	13	510

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	27	16	7	6	2	2	70	13	92
2020	Non-visible minority	54	25	11	6	3	1	1	80	9	470

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	35	10	9	3	0	0	78	12	92
2020	Non-visible minority	56	30	6	5	2	0	0	87	7	472
2019	Visible minority	49	33	10	4	3	1	0	83	7	124
2019	Non-visible minority	53	29	9	5	3	1	1	83	8	555
2018	Visible minority	47	27	16	3	5	0	2	75	8	91
2018	Non-visible minority	44	31	12	6	5	1	1	77	11	457
2017	Visible minority	44	32	9	11	3	0	1	77	14	116
2017	Non-visible minority	47	35	8	6	4	0	0	82	10	468
2014	Visible minority	38	36	7	8	9	3	0	75	17	68
2014	Non-visible minority	41	36	9	9	5	0	0	77	14	509

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	44	56	93
2020	Non-visible minority	43	57	471

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	24	10	2	0	6	7	86	2	93
2020	Non-visible minority	63	18	6	2	1	3	7	90	3	470

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	27	9	7	10	0	0	75	17	93
2020	Non-visible minority	63	25	6	5	2	0	0	87	7	471
2019	Visible minority	54	32	8	4	2	0	0	86	6	127
2019	Non-visible minority	57	27	7	5	4	0	0	85	9	559
2018	Visible minority	50	27	11	4	6	0	2	79	10	92
2018	Non-visible minority	46	30	8	9	5	1	1	77	15	459
2017	Visible minority	52	25	9	8	5	0	0	78	13	116
2017	Non-visible minority	52	29	8	6	4	1	0	81	10	466
2014	Visible minority	44	20	13	9	14	0	0	64	22	69
2014	Non-visible minority	46	32	9	8	5	0	0	77	13	510

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	26	16	9	5	10	0	66	16	93
2020	Non-visible minority	46	29	11	7	1	7	0	80	9	472
2019	Visible minority	42	33	8	4	4	10	0	83	9	126
2019	Non-visible minority	37	35	13	6	3	7	0	77	9	552
2018	Visible minority	36	39	17	2	1	5	0	79	4	93
2018	Non-visible minority	35	33	13	6	4	9	1	76	10	459
2017	Visible minority	28	34	11	10	6	9	1	70	18	116
2017	Non-visible minority	28	36	15	8	4	8	0	70	13	468
2014	Visible minority	25	36	18	4	3	14	0	71	9	69
2014	Non-visible minority	25	37	17	7	4	10	0	69	12	510

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	33	17	11	8	2	1	63	20	92
2020	Non-visible minority	39	34	14	9	3	1	0	74	12	469
2019	Visible minority	36	38	11	5	5	5	0	78	11	125
2019	Non-visible minority	34	37	16	7	4	2	0	73	11	552
2018	Visible minority	39	34	17	5	3	2	0	74	9	93
2018	Non-visible minority	31	35	17	10	4	2	0	68	15	456
2017	Visible minority	22	40	15	12	7	1	3	65	20	116
2017	Non-visible minority	24	41	14	11	6	4	0	68	18	468
2014	Visible minority	23	43	17	6	6	4	0	69	13	69
2014	Non-visible minority	23	34	20	13	6	3	0	59	20	510

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	40	20	7	9	9	0	61	17	93
2020	Non-visible minority	28	33	12	19	4	5	0	63	24	471
2019	Visible minority	27	39	14	7	5	9	0	72	13	125
2019	Non-visible minority	23	37	16	12	4	7	0	65	18	550
2018	Visible minority	30	37	18	8	3	5	0	70	11	92
2018	Non-visible minority	20	33	21	12	6	8	0	57	20	458
2017	Visible minority	19	35	18	14	8	6	2	57	23	116
2017	Non-visible minority	14	38	20	14	6	7	0	56	22	467
2014	Visible minority	13	29	15	15	13	15	0	50	33	69
2014	Non-visible minority	13	32	21	17	9	8	0	50	28	509

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	33	15	21	5	3	0	57	27	93
2020	Non-visible minority	28	38	12	16	4	1	0	67	21	469
2019	Visible minority	29	38	12	10	6	5	0	70	17	124
2019	Non-visible minority	21	37	19	13	7	3	0	60	20	552
2018	Visible minority	24	39	18	12	3	4	0	66	16	93
2018	Non-visible minority	17	34	21	18	7	3	0	53	26	458
2017	Visible minority	18	40	20	9	8	3	2	61	18	116
2017	Non-visible minority	16	41	18	14	8	2	0	59	22	467
2014	Visible minority	9	42	19	13	14	3	0	53	27	69
2014	Non-visible minority	15	34	20	18	10	3	0	50	28	509

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	25	11	6	0	1	83	6	93
2020	Non-visible minority	70	20	6	2	1	1	91	3	470
2019	Visible minority	68	22	9	1	1	0	90	2	125
2019	Non-visible minority	66	25	5	2	0	2	93	2	555

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	56	11	5	3	2	81	8	93
2020	Non-visible minority	35	44	11	8	1	1	80	9	472
2019	Visible minority	33	43	11	8	2	4	79	10	125
2019	Non-visible minority	33	47	10	8	1	1	81	9	558
2018	Visible minority	32	45	15	5	1	1	78	6	91
2018	Non-visible minority	33	42	12	9	3	2	76	12	459
2017	Visible minority	27	45	17	6	3	2	73	9	116
2017	Non-visible minority	27	44	15	9	3	2	72	13	467
2014	Visible minority	20	46	14	12	6	2	67	18	69
2014	Non-visible minority	29	40	16	10	4	2	70	14	510

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	47	17	11	7	2	0	64	19	93
2020	Non-visible minority	20	42	19	13	4	1	0	63	18	472
2019	Visible minority	23	35	21	11	3	6	1	63	15	124
2019	Non-visible minority	18	43	18	14	4	4	0	63	18	555

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	43	13	5	7	4	0	75	12	92
2020	Non-visible minority	52	33	7	3	2	1	1	87	6	472
2019	Visible minority	34	40	10	4	4	8	0	80	8	125
2019	Non-visible minority	42	34	9	9	3	2	1	78	12	556
2018	Visible minority	32	42	10	9	3	1	4	77	13	93
2018	Non-visible minority	30	35	15	13	4	3	1	67	18	458
2017	Visible minority	34	38	15	5	2	4	3	77	8	115
2017	Non-visible minority	36	34	13	9	4	3	1	73	14	466
2014	Visible minority	28	43	9	10	4	3	3	76	15	69
2014	Non-visible minority	33	39	10	9	5	4	1	75	15	510

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	41	15	7	4	2	0	73	11	92
2020	Non-visible minority	50	36	10	3	1	0	0	86	4	469
2019	Visible minority	39	36	18	2	3	2	0	77	5	125
2019	Non-visible minority	38	40	14	4	2	2	0	80	6	558
2018	Visible minority	38	39	15	4	1	1	1	79	5	93
2018	Non-visible minority	35	39	15	6	2	1	0	76	9	458

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	22	17	13	15	9	4	49	31	93
2020	Non-visible minority	29	23	18	11	5	9	4	60	19	470
2019	Visible minority	26	21	17	11	9	14	3	56	24	126
2019	Non-visible minority	20	24	21	12	7	12	4	53	23	558
2018	Visible minority	20	29	22	12	7	5	3	54	21	93
2018	Non-visible minority	20	20	17	13	11	15	4	49	30	458
2017	Visible minority	19	23	22	12	11	7	8	48	26	116
2017	Non-visible minority	14	23	20	14	13	11	6	44	32	466
2014	Visible minority	11	20	19	13	21	9	7	38	40	69
2014	Non-visible minority	16	18	20	14	12	14	6	43	32	510

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	30	15	20	13	4	0	50	34	93
2020	Non-visible minority	32	33	16	14	4	2	0	66	19	470
2019	Visible minority	24	36	12	15	8	5	0	63	24	125
2019	Non-visible minority	26	37	15	13	6	3	0	65	20	553
2018	Visible minority	20	38	17	12	11	3	0	59	24	92
2018	Non-visible minority	24	34	17	13	7	4	1	61	21	458
2017	Visible minority	31	30	14	10	8	4	1	65	20	115
2017	Non-visible minority	27	36	16	11	6	4	1	66	18	468
2014	Visible minority	20	33	22	14	9	0	2	54	24	69
2014	Non-visible minority	26	34	14	13	11	2	1	61	24	510

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	29	10	19	25	3	0	44	46	93
2020	Non-visible minority	23	26	14	18	13	2	3	52	33	471
2019	Visible minority	20	23	14	19	15	6	2	47	37	126
2019	Non-visible minority	21	25	15	19	15	2	3	48	36	558
2018	Visible minority	21	29	13	12	21	3	2	52	34	93
2018	Non-visible minority	15	24	17	18	18	3	5	42	39	460
2017	Visible minority	22	22	9	15	25	5	3	48	43	116
2017	Non-visible minority	14	22	15	18	22	3	5	39	44	467
2014	Visible minority	16	15	13	25	27	1	3	32	54	69
2014	Non-visible minority	11	20	17	18	27	4	3	34	48	510

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	16	16	4	2	2	4	78	6	93
2020	Non-visible minority	55	19	11	7	4	0	4	77	12	470
2019	Visible minority	57	17	16	2	1	0	7	80	3	125
2019	Non-visible minority	52	23	11	6	3	0	4	78	10	557

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	27	15	13	5	3	1	66	19	92
2020	Non-visible minority	52	24	12	6	2	1	3	79	8	465
2019	Visible minority	42	21	19	6	4	3	5	68	11	125
2019	Non-visible minority	54	20	14	5	3	1	3	78	8	556

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	16	11	5	15	6	1	67	22	93
2020	Non-visible minority	83	6	4	2	1	1	4	94	2	468
2019	Visible minority	60	13	8	4	2	8	5	84	7	124
2019	Non-visible minority	81	7	3	2	2	1	4	93	4	555

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	8	6	2	4	5	14	84	8	93
2020	Non-visible minority	78	9	5	1	1	1	6	93	1	470
2019	Visible minority	66	11	2	0	2	1	18	96	2	124
2019	Non-visible minority	79	6	3	0	2	0	9	94	2	555

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	45	20	14	4	2	0	62	18	93
2020	Non-visible minority	28	44	15	9	2	2	0	74	11	472
2019	Visible minority	21	49	19	5	2	4	0	73	7	126
2019	Non-visible minority	25	43	18	9	1	4	0	71	10	556
2018	Visible minority	28	40	18	5	6	4	0	71	11	93
2018	Non-visible minority	25	38	20	8	3	5	0	67	12	458
2017	Visible minority	23	36	21	8	8	3	1	61	17	116
2017	Non-visible minority	23	42	18	9	6	3	1	67	15	468

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	36	11	8	9	3	71	18	93
2020	Non-visible minority	47	36	9	6	1	1	84	8	469
2019	Visible minority	45	37	7	5	4	2	83	9	126
2019	Non-visible minority	47	36	11	4	1	1	84	5	549
2018	Visible minority	41	40	10	5	2	1	82	8	92
2018	Non-visible minority	49	38	6	4	2	1	88	6	458
2017	Visible minority	41	37	10	4	4	4	81	9	116
2017	Non-visible minority	44	42	8	2	1	3	88	3	466
2014	Visible minority	39	34	10	9	4	3	75	14	69
2014	Non-visible minority	42	37	11	5	1	3	82	7	510

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	39	13	12	4	1	0	71	16	93
2020	Non-visible minority	55	34	7	2	1	2	0	90	3	470
2019	Visible minority	42	43	8	4	1	1	1	87	5	125
2019	Non-visible minority	59	30	7	1	0	2	0	91	1	556
2018	Visible minority	40	36	15	4	1	4	0	79	5	91
2018	Non-visible minority	50	35	9	2	1	2	0	87	3	459
2017	Visible minority	37	34	16	2	7	2	1	74	10	116
2017	Non-visible minority	46	37	9	3	2	3	0	85	5	468
2014	Visible minority	36	31	14	6	6	7	0	71	13	69
2014	Non-visible minority	43	37	10	3	2	5	0	84	5	510

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	35	14	11	8	3	0	66	19	93
2020	Non-visible minority	50	35	9	3	0	2	0	88	3	471

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	29	5	23	9	1	1	62	33	93
2020	Non-visible minority	53	29	8	4	2	2	2	85	6	472

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	33	10	6	4	0	81	10	93
2020	Non-visible minority	61	30	7	1	0	0	92	1	471
2019	Visible minority	61	27	7	2	2	2	89	4	125
2019	Non-visible minority	63	28	5	3	1	0	92	4	555
2018	Visible minority	50	36	8	3	2	0	87	5	92
2018	Non-visible minority	56	32	6	3	2	0	88	6	459
2017	Visible minority	45	37	10	4	2	2	83	7	116
2017	Non-visible minority	48	39	7	3	2	0	87	5	466
2014	Visible minority	47	36	9	5	3	0	83	8	69
2014	Non-visible minority	48	36	10	3	3	0	84	6	509

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	28	24	10	4	2	62	13	93
2020	Non-visible minority	48	32	12	6	2	0	80	8	468
2019	Visible minority	51	28	10	6	4	0	79	11	125
2019	Non-visible minority	51	30	11	4	2	1	82	6	556
2018	Visible minority	49	25	15	7	2	2	76	9	91
2018	Non-visible minority	41	33	15	6	4	1	75	10	457
2017	Visible minority	37	34	14	9	7	0	70	16	116
2017	Non-visible minority	36	35	14	8	6	1	72	14	465
2014	Visible minority	28	37	19	6	8	3	67	14	69
2014	Non-visible minority	30	37	17	9	7	1	68	15	510

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	36	13	16	3	1	0	68	19	91
2020	Non-visible minority	48	32	12	7	1	0	0	80	8	464
2019	Visible minority	45	33	10	6	5	1	0	78	11	125
2019	Non-visible minority	47	34	11	5	2	0	0	81	8	556
2018	Visible minority	41	35	14	6	2	1	0	77	9	92
2018	Non-visible minority	38	38	13	7	3	1	0	76	11	456
2017	Visible minority	33	40	11	8	7	0	1	73	15	116
2017	Non-visible minority	35	37	15	8	5	0	0	72	13	467
2014	Visible minority	29	39	14	8	9	0	0	69	17	69
2014	Non-visible minority	30	41	15	9	5	0	0	71	14	509

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	20	19	19	13	4	0	46	34	93
2020	Non-visible minority	41	29	13	10	5	1	1	71	15	471
2019	Visible minority	38	13	20	9	14	5	0	55	25	126
2019	Non-visible minority	39	23	14	12	7	4	1	66	20	557
2018	Visible minority	32	30	13	10	9	5	1	66	20	92
2018	Non-visible minority	32	24	18	12	9	4	1	59	22	460
2017	Visible minority	26	29	14	8	18	5	0	58	28	116
2017	Non-visible minority	30	21	20	12	10	4	2	55	24	467
2014	Visible minority	21	26	17	10	20	5	0	50	32	69
2014	Non-visible minority	30	23	16	15	12	3	1	55	28	509

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	45	23	32	93
2020	Non-visible minority	37	34	29	472
2019	Visible minority	42	21	37	127
2019	Non-visible minority	42	26	33	557
2018	Visible minority	45	23	32	93
2018	Non-visible minority	39	27	33	461
2017	Visible minority	42	24	34	116
2017	Non-visible minority	37	27	36	468
2014	Visible minority	44	20	36	69
2014	Non-visible minority	41	32	27	510

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	4	20	57	7	3	9	41
2020	Non-visible minority	15	26	54	1	2	3	176
2019	Visible minority	0	17	58	3	12	10	53
2019	Non-visible minority	11	21	45	2	13	9	226
2018	Visible minority	7	24	50	5	7	7	40
2018	Non-visible minority	11	24	52	2	8	4	179
2017	Visible minority	8	10	65	6	7	4	49
2017	Non-visible minority	18	16	54	1	6	6	173
2014	Visible minority	3	20	77	0	9999	0	30
2014	Non-visible minority	14	13	59	6	9999	8	213

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	93
2020	Non-visible minority	8	92	472
2019	Visible minority	14	86	128
2019	Non-visible minority	8	92	559
2018	Visible minority	17	83	93
2018	Non-visible minority	13	87	461

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	44	56	17
2020	Non-visible minority	38	62	35
2019	Visible minority	28	72	17
2019	Non-visible minority	50	50	45
2018	Visible minority	31	69	16
2018	Non-visible minority	55	45	63

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	60	40	17
2019	Non-visible minority	67	33	45
2018	Visible minority	59	41	16
2018	Non-visible minority	45	55	63

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	16
2018	Non-visible minority	11	89	63

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	17
2020	Non-visible minority	100	35
2019	Visible minority	100	17
2019	Non-visible minority	100	45
2018	Visible minority	100	16
2018	Non-visible minority	100	63

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	17
2020	Non-visible minority	0	100	35

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	30	70	17
2019	Non-visible minority	30	70	44

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	47	53	17
2020	Non-visible minority	33	67	35
2019	Visible minority	50	50	17
2019	Non-visible minority	43	57	44
2018	Visible minority	39	61	17
2018	Non-visible minority	38	62	63

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	67	33	17
2020	Non-visible minority	42	58	35
2019	Visible minority	70	30	17
2019	Non-visible minority	38	62	44
2018	Visible minority	45	55	17
2018	Non-visible minority	50	50	63

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	53	47	17
2020	Non-visible minority	39	61	35
2019	Visible minority	40	60	17
2019	Non-visible minority	34	66	44

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	30	70	17
2020	Non-visible minority	25	75	35

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	17
2019	Non-visible minority	57	43	44
2018	Visible minority	38	62	17
2018	Non-visible minority	64	36	63

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	17
2020	Non-visible minority	32	68	35
2018	Visible minority	26	74	17
2018	Non-visible minority	23	77	63

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	17
2019	Non-visible minority	100	44
2018	Visible minority	100	17
2018	Non-visible minority	100	63

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	17
2020	Non-visible minority	0	100	35

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	17
2019	Non-visible minority	16	84	44
2018	Visible minority	0	100	17
2018	Non-visible minority	12	88	63

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	48	52	17
2020	Non-visible minority	36	64	35
2019	Visible minority	40	60	17
2019	Non-visible minority	44	56	44
2018	Visible minority	34	66	17
2018	Non-visible minority	37	63	63

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	17
2019	Non-visible minority	15	85	44
2018	Visible minority	41	59	17
2018	Non-visible minority	11	89	63

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	62	38	17
2020	Non-visible minority	72	28	35
2018	Visible minority	41	59	17
2018	Non-visible minority	58	42	63

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	17
2020	Non-visible minority	32	68	35
2018	Visible minority	26	74	17
2018	Non-visible minority	34	66	63

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	35	65	17
2018	Non-visible minority	17	83	63

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	45	55	16
2018	Non-visible minority	17	83	59

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	32	68	16
2018	Non-visible minority	13	87	59

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	32	68	16
2018	Non-visible minority	25	75	59

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	42	58	16
2018	Non-visible minority	29	71	59

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	51	49	16
2018	Non-visible minority	43	57	59

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	16
2018	Non-visible minority	8	92	59

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	12	20	8	8	27	4	48	23	92
2020	Non-visible minority	22	16	12	3	2	35	10	68	10	470
2019	Visible minority	23	10	16	6	4	30	11	56	17	127
2019	Non-visible minority	17	14	15	6	5	34	9	54	19	556
2018	Visible minority	13	19	23	5	5	30	5	49	15	90
2018	Non-visible minority	16	17	17	7	5	34	5	54	19	458
2017	Visible minority	16	14	17	4	7	33	9	51	19	116
2017	Non-visible minority	14	21	14	7	4	33	7	58	19	467
2014	Visible minority	10	19	15	4	6	34	10	53	19	69
2014	Non-visible minority	17	13	18	6	4	32	10	52	17	510

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	30	22	9	5	6	1	63	14	92
2020	Non-visible minority	45	32	11	4	1	7	0	83	5	470
2019	Visible minority	38	31	15	2	3	9	2	78	5	127
2019	Non-visible minority	40	33	12	6	1	8	1	79	8	558
2018	Visible minority	36	25	16	6	1	15	1	72	9	91
2018	Non-visible minority	34	32	13	5	3	11	1	76	9	458
2017	Visible minority	30	26	16	8	3	14	3	68	13	116
2017	Non-visible minority	28	34	16	5	2	13	2	73	9	467
2014	Visible minority	15	36	21	2	2	22	3	68	4	69
2014	Non-visible minority	26	29	17	6	3	17	2	68	11	510

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	25	75	92
2020	Non-visible minority	5	95	471
2019	Visible minority	12	88	127
2019	Non-visible minority	7	93	558
2018	Visible minority	9	91	92
2018	Non-visible minority	5	95	460

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	16
2019	Non-visible minority	22	78	39

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	67	33	16
2019	Non-visible minority	79	21	39

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	21
2020	Non-visible minority	100	21
2019	Visible minority	100	16
2019	Non-visible minority	100	39

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	60	40	21
2020	Non-visible minority	0	100	21
2019	Visible minority	36	64	15
2019	Non-visible minority	13	87	38

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	21
2020	Non-visible minority	0	100	21

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	23	77	38

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	21
2020	Non-visible minority	100	21
2019	Visible minority	100	15
2019	Non-visible minority	100	38

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	21
2020	Non-visible minority	100	21
2019	Visible minority	100	15
2019	Non-visible minority	100	38

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	21
2020	Non-visible minority	100	21
2019	Visible minority	100	15
2019	Non-visible minority	100	38

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	27	73	21
2020	Non-visible minority	37	63	21

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	15
2019	Non-visible minority	0	100	38

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	55	45	21
2020	Non-visible minority	39	61	21
2019	Visible minority	53	47	15
2019	Non-visible minority	45	55	38

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	12	23	7	8	28	5	42	23	92
2020	Non-visible minority	23	16	11	1	2	38	9	73	6	469
2019	Visible minority	22	16	15	4	2	31	11	65	9	127
2019	Non-visible minority	20	12	14	3	2	39	9	62	10	559
2018	Visible minority	18	15	26	4	3	29	4	50	10	92
2018	Non-visible minority	18	13	20	2	2	40	5	56	8	459
2017	Visible minority	16	15	16	2	6	34	10	56	15	116
2017	Non-visible minority	14	18	15	3	2	40	9	63	8	467
2014	Visible minority	10	17	17	0	5	37	13	56	9	69
2014	Non-visible minority	16	13	14	2	2	43	10	61	8	510

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	37	20	5	4	3	2	69	10	92
2020	Non-visible minority	47	31	10	2	1	9	0	85	3	472
2019	Visible minority	41	28	15	2	2	8	3	78	5	127
2019	Non-visible minority	43	31	13	2	2	9	1	82	4	559
2018	Visible minority	33	31	15	5	2	14	0	74	8	92
2018	Non-visible minority	35	33	13	2	2	14	1	80	5	459
2017	Visible minority	30	25	20	3	7	13	2	65	12	116
2017	Non-visible minority	31	36	13	2	1	13	3	80	4	465
2014	Visible minority	13	40	18	2	5	20	3	69	8	69
2014	Non-visible minority	28	31	14	2	2	22	1	76	5	509

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	0	39	5	32	12	6	6	46	13

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	20	21	9	17	0	2	52	26	93
2020	Non-visible minority	32	18	19	14	14	1	3	51	29	471

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	32	15	9	6	4	4	67	17	93
2020	Non-visible minority	30	30	21	10	9	0	0	60	19	469
2019	Visible minority	32	21	20	11	12	1	2	55	24	126
2019	Non-visible minority	21	28	24	11	15	0	1	49	26	557
2018	Visible minority	28	17	12	12	24	2	5	48	38	92
2018	Non-visible minority	18	22	29	16	14	0	2	41	30	461
2017	Visible minority	17	24	26	10	17	1	6	44	28	115
2017	Non-visible minority	16	24	20	17	20	0	3	41	38	465

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	30	18	13	12	2	0	56	26	93
2020	Non-visible minority	22	30	22	16	10	0	0	52	26	471
2019	Visible minority	29	29	19	11	9	2	1	60	20	126
2019	Non-visible minority	28	29	24	12	7	0	0	57	19	559
2018	Visible minority	22	20	30	10	14	0	3	44	26	93
2018	Non-visible minority	20	30	23	17	8	0	1	51	26	460
2017	Visible minority	20	29	23	16	8	1	4	51	24	116
2017	Non-visible minority	18	25	28	16	11	0	1	44	27	467

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	25	16	18	7	0	0	59	25	92
2020	Non-visible minority	27	29	22	13	9	0	0	57	22	468
2019	Visible minority	34	31	15	12	4	3	1	68	16	125
2019	Non-visible minority	35	32	19	9	5	0	0	67	13	554
2018	Visible minority	22	28	16	15	15	0	5	52	31	93
2018	Non-visible minority	28	29	21	11	9	0	1	58	20	459
2017	Visible minority	25	29	23	10	7	0	5	57	18	116
2017	Non-visible minority	26	26	26	11	8	1	2	53	20	466

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	27	18	15	12	2	2	53	28	92
2020	Non-visible minority	28	25	20	15	12	1	0	53	27	468
2019	Visible minority	29	29	14	14	8	2	3	62	23	126
2019	Non-visible minority	32	26	20	13	7	0	1	59	21	553
2018	Visible minority	21	18	18	15	21	1	5	42	39	93
2018	Non-visible minority	25	22	24	16	11	1	1	48	28	460
2017	Visible minority	21	19	27	15	10	1	6	44	27	116
2017	Non-visible minority	23	23	24	16	12	0	2	47	28	465

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	23	9	7	8	3	4	75	16	93
2020	Non-visible minority	46	21	14	7	6	0	5	71	14	468
2019	Visible minority	58	23	5	5	4	1	4	85	9	124
2019	Non-visible minority	60	21	9	4	2	0	4	84	7	556
2018	Visible minority	45	21	13	7	5	0	8	72	13	92
2018	Non-visible minority	52	19	12	5	4	0	8	77	9	460
2017	Visible minority	44	20	11	6	4	0	14	75	12	116
2017	Non-visible minority	48	24	10	4	4	0	10	80	9	467

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	23	19	16	11	1	1	54	27	93
2020	Non-visible minority	34	26	17	13	10	0	0	60	23	471
2019	Visible minority	38	23	17	12	4	4	2	64	17	127
2019	Non-visible minority	44	24	16	9	6	0	0	69	15	557
2018	Visible minority	27	34	15	10	11	1	2	63	21	93
2018	Non-visible minority	39	26	17	9	9	0	1	65	18	459
2017	Visible minority	28	27	22	12	6	0	4	58	19	114
2017	Non-visible minority	31	30	23	9	6	0	1	61	15	466

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	19	16	17	7	0	9	57	26	93
2020	Non-visible minority	35	21	17	12	10	0	5	59	23	472

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	28	17	12	7	4	1	62	20	93
2020	Non-visible minority	33	32	20	10	4	1	1	66	14	471
2019	Visible minority	27	38	22	3	4	3	3	69	7	127
2019	Non-visible minority	31	36	20	8	3	0	1	68	12	558
2018	Visible minority	23	32	27	8	5	1	3	58	14	91
2018	Non-visible minority	25	32	23	12	5	1	1	59	17	460
2017	Visible minority	26	25	17	18	7	3	4	55	27	115
2017	Non-visible minority	26	31	24	9	6	2	2	59	16	466

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	24	15	25	6	1	1	53	32	93
2020	Non-visible minority	27	30	21	14	8	0	1	57	22	472
2019	Visible minority	30	33	22	7	3	1	4	66	10	127
2019	Non-visible minority	32	34	22	7	5	0	0	66	12	555
2018	Visible minority	20	33	22	14	9	0	2	54	23	90
2018	Non-visible minority	24	32	24	13	5	1	2	57	18	460
2017	Visible minority	28	20	23	17	6	1	4	51	25	115
2017	Non-visible minority	20	32	25	13	7	1	2	54	21	466

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	23	21	22	5	2	0	51	27	93
2020	Non-visible minority	33	29	17	13	6	0	1	63	19	469
2019	Visible minority	24	30	21	16	4	3	2	56	21	127
2019	Non-visible minority	32	31	21	10	6	1	0	63	16	556
2018	Visible minority	18	27	27	18	7	0	2	46	26	92
2018	Non-visible minority	30	31	21	13	6	0	1	61	19	460
2017	Visible minority	21	32	15	21	5	1	4	56	28	115
2017	Non-visible minority	26	30	23	13	7	0	2	57	20	468

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	26	14	13	8	0	2	64	22	93
2020	Non-visible minority	50	28	13	6	3	0	0	78	10	467
2019	Visible minority	40	29	15	8	4	3	2	72	12	128
2019	Non-visible minority	48	25	15	7	4	1	0	74	11	556

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	23	27	13	5	4	1	53	19	93
2020	Non-visible minority	33	27	23	11	6	0	0	60	17	468

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	37	20	11	4	0	1	65	14	93
2020	Non-visible minority	35	28	19	13	5	0	1	63	18	467
2019	Visible minority	32	37	17	5	6	2	2	72	11	126
2019	Non-visible minority	40	32	16	7	4	0	0	73	11	553
2018	Visible minority	32	26	21	10	8	0	2	59	19	91
2018	Non-visible minority	34	29	18	13	5	0	1	64	18	461
2017	Visible minority	34	27	21	9	4	0	4	64	13	115
2017	Non-visible minority	31	32	19	10	6	0	2	65	16	466

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	25	16	10	5	3	3	68	15	91
2020	Non-visible minority	48	26	14	7	4	0	1	74	11	468
2019	Visible minority	56	20	11	1	4	4	4	82	5	127
2019	Non-visible minority	59	20	11	5	5	0	0	80	9	558
2018	Visible minority	52	25	9	7	1	1	6	82	9	89
2018	Non-visible minority	56	20	12	5	5	0	2	77	11	458
2017	Visible minority	58	22	12	4	2	0	4	82	5	116
2017	Non-visible minority	50	22	13	7	6	0	1	74	13	468

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	34	22	12	11	0	2	54	24	93
2020	Non-visible minority	25	32	24	9	8	0	0	58	18	469

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	13	15	4	1	4	9	78	5	92
2020	Non-visible minority	67	16	7	2	1	1	5	89	4	466
2019	Visible minority	67	11	3	1	2	5	11	92	4	127
2019	Non-visible minority	76	10	4	1	2	0	6	92	3	558
2018	Visible minority	63	8	6	2	7	2	11	83	11	90
2018	Non-visible minority	73	14	3	2	2	1	6	93	4	457

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	15	14	8	6	0	5	71	14	92
2020	Non-visible minority	83	8	2	2	1	0	4	95	3	469
2019	Visible minority	67	11	7	4	2	3	6	86	7	127
2019	Non-visible minority	78	9	4	4	3	0	2	90	6	558
2018	Visible minority	57	15	10	3	7	2	5	78	11	91
2018	Non-visible minority	69	13	7	2	3	0	5	87	6	461
2017	Visible minority	59	17	6	7	7	2	2	79	15	116
2017	Non-visible minority	73	14	4	3	3	0	3	90	6	467

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	22	14	6	4	0	2	77	9	92
2020	Non-visible minority	70	17	8	2	0	0	2	90	3	467
2019	Visible minority	62	19	5	5	3	1	6	87	8	126
2019	Non-visible minority	63	22	9	3	3	0	1	86	5	555
2018	Visible minority	62	22	8	0	2	0	6	89	2	93
2018	Non-visible minority	57	25	9	4	3	0	1	83	7	459
2017	Visible minority	46	24	14	9	3	1	4	74	12	116
2017	Non-visible minority	56	27	8	4	3	0	2	85	7	465

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	15	8	12	7	0	3	72	20	93
2020	Non-visible minority	71	15	6	3	3	0	2	88	6	465
2019	Visible minority	63	15	9	2	4	2	4	84	6	126
2019	Non-visible minority	65	19	7	5	3	0	1	85	8	555
2018	Visible minority	60	13	13	3	8	1	3	75	11	92
2018	Non-visible minority	57	18	11	6	5	0	2	77	12	460
2017	Visible minority	50	13	17	10	5	0	4	66	16	116
2017	Non-visible minority	61	20	9	4	4	0	2	83	8	466

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	9	13	0	0	0	28	82	0	93
2020	Non-visible minority	63	11	5	2	1	0	18	91	3	471
2019	Visible minority	62	12	1	0	1	1	22	97	1	126
2019	Non-visible minority	58	11	5	2	1	0	23	90	4	550
2018	Visible minority	66	10	6	0	1	0	18	91	1	91
2018	Non-visible minority	52	11	7	3	2	0	26	85	6	460
2017	Visible minority	53	6	6	2	3	0	31	85	6	116
2017	Non-visible minority	52	12	6	3	0	0	27	87	4	467

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	21	6	1	3	0	3	90	4	93
2020	Non-visible minority	76	14	3	1	1	0	4	95	2	471
2019	Visible minority	74	10	5	1	0	2	8	93	1	127
2019	Non-visible minority	72	16	6	2	0	0	4	91	2	554
2018	Visible minority	62	17	10	1	0	0	10	88	1	93
2018	Non-visible minority	66	18	6	2	1	0	7	91	3	460
2017	Visible minority	63	15	6	5	1	0	10	87	7	114
2017	Non-visible minority	71	16	5	1	0	0	6	93	1	466

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	16	15	0	3	2	2	82	3	92
2020	Non-visible minority	74	13	5	3	1	1	2	90	4	468
2019	Visible minority	72	12	3	2	3	3	5	92	5	126
2019	Non-visible minority	81	9	4	1	2	0	3	93	3	557
2018	Visible minority	64	14	11	1	4	0	6	83	6	93
2018	Non-visible minority	77	11	3	2	2	0	5	93	4	459
2017	Visible minority	57	9	12	4	6	2	11	75	12	116
2017	Non-visible minority	74	13	4	3	2	0	4	91	5	467

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	25	20	8	4	3	0	67	12	93
2020	Non-visible minority	46	28	15	4	6	0	1	75	10	471
2019	Visible minority	60	13	13	6	3	1	3	77	10	126
2019	Non-visible minority	49	28	16	4	2	0	1	78	6	557
2018	Visible minority	47	28	14	4	4	0	4	78	8	93
2018	Non-visible minority	44	31	16	4	3	0	3	77	7	459
2017	Visible minority	42	31	15	3	4	0	6	76	8	116
2017	Non-visible minority	44	31	16	5	2	0	2	77	7	466

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	42	20	10	4	2	0	65	14	92
2020	Non-visible minority	27	41	22	7	2	0	0	68	9	471

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	31	34	14	7	1	2	43	22	93
2020	Non-visible minority	15	31	35	14	4	0	0	46	19	470
2019	Visible minority	22	35	32	6	3	2	1	58	9	128
2019	Non-visible minority	21	35	31	11	2	0	0	56	13	558
2018	Visible minority	17	34	33	13	2	0	1	52	15	93
2018	Non-visible minority	16	34	34	12	4	0	0	50	16	459
2017	Visible minority	10	29	48	7	4	0	2	40	12	116
2017	Non-visible minority	10	33	37	16	4	0	0	43	20	467

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	15	38	21	11	0	2	33	28	93
2020	Non-visible minority	10	19	33	25	13	0	0	37	29	469
2019	Visible minority	8	11	35	23	18	2	2	43	20	128
2019	Non-visible minority	6	17	40	21	16	0	0	37	23	556
2018	Visible minority	6	10	50	25	7	0	2	32	17	93
2018	Non-visible minority	9	20	33	25	12	0	1	37	29	455
2017	Visible minority	9	8	49	20	11	2	1	32	18	115
2017	Non-visible minority	6	21	38	25	9	0	1	34	27	466

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	42	11	3	3	0	2	83	6	93
2020	Non-visible minority	51	38	6	3	1	0	0	90	4	470
2019	Visible minority	37	45	6	5	0	6	1	88	5	128
2019	Non-visible minority	42	42	9	4	1	2	0	85	6	558
2018	Visible minority	35	37	14	8	4	3	0	74	12	92
2018	Non-visible minority	35	45	11	5	2	2	0	82	6	457
2017	Visible minority	27	42	14	9	4	4	0	72	14	116
2017	Non-visible minority	23	45	16	7	4	5	0	72	12	468

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	37	18	8	4	1	2	69	12	93
2020	Non-visible minority	41	34	11	8	4	2	0	77	12	471

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	41	8	7	9	3	2	75	17	93
2020	Non-visible minority	49	28	7	9	6	0	0	77	15	471

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	34	10	7	2	2	3	80	10	93
2020	Non-visible minority	56	28	8	4	2	1	1	85	7	470

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	33	15	11	6	2	68	17	92
2020	Non-visible minority	41	34	13	9	2	0	76	11	472
2019	Visible minority	32	42	13	4	4	4	77	9	126
2019	Non-visible minority	33	42	13	7	3	2	77	10	557
2018	Visible minority	29	38	18	10	3	2	68	14	91
2018	Non-visible minority	31	40	12	12	3	1	73	15	459
2017	Visible minority	21	40	12	18	4	5	64	23	116
2017	Non-visible minority	18	43	18	12	7	2	63	19	467

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	44	7	5	0	0	2	87	5	92
2020	Non-visible minority	44	40	6	8	2	0	0	84	9	471

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	38	5	16	2	0	2	78	18	92
2020	Non-visible minority	41	35	11	9	4	0	0	76	13	466

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	41	9	8	3	2	3	78	12	92
2020	Non-visible minority	39	39	15	5	0	0	2	79	6	470

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	34	9	4	0	3	2	87	4	93
2020	Non-visible minority	49	37	9	3	1	0	1	87	4	471

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	20	0	2	0	0	2	98	2	93
2020	Non-visible minority	83	14	1	1	0	1	0	98	1	472

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	29	6	6	0	1	2	88	6	92
2020	Non-visible minority	63	30	4	2	1	1	0	93	2	470

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	30	8	8	6	3	2	77	15	93
2020	Non-visible minority	58	25	7	6	4	0	0	84	9	470

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	31	6	3	3	3	3	87	7	93
2020	Non-visible minority	59	26	8	5	1	0	0	86	6	471

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	45	4	13	9	0	15	70	25	18
2020	Non-visible minority	23	49	16	8	2	0	1	74	10	147
2019	Visible minority	17	63	3	6	0	4	6	89	7	25
2019	Non-visible minority	24	47	15	10	1	1	3	73	12	155

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	100	0	18
2020	Non-visible minority	100	0	147

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	10	29	17	22	0	0	33	38	18
2020	Non-visible minority	21	30	18	22	7	1	1	52	30	147

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	19	81	90
2020	Non-visible minority	9	91	469

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	24	76	90
2020	Non-visible minority	20	80	472
2019	Visible minority	20	80	127
2019	Non-visible minority	20	80	557
2017	Visible minority	25	75	116
2017	Non-visible minority	20	80	467
2014	Visible minority	18	82	69
2014	Non-visible minority	23	77	510

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	54	46	22
2020	Non-visible minority	60	40	93

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	64	36	22
2020	Non-visible minority	91	9	93
2019	Visible minority	85	15	26
2019	Non-visible minority	92	8	110
2017	Visible minority	78	22	29
2017	Non-visible minority	86	14	93
2014	Visible minority	85	15	13
2014	Non-visible minority	84	16	115

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	35	0	0	0	0	0	100	0	15
2020	Non-visible minority	49	30	16	4	0	0	0	79	4	85
2019	Visible minority	59	21	4	10	7	0	0	80	17	21
2019	Non-visible minority	49	37	3	7	5	0	0	85	12	101
2017	Visible minority	46	40	9	5	0	0	0	87	5	22
2017	Non-visible minority	46	40	3	4	6	1	0	87	10	80
2014	Visible minority	55	45	0	0	0	0	0	100	0	11
2014	Non-visible minority	47	30	6	9	5	1	1	79	15	96

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	28	6	7	5	5	3	80	14	92
2020	Non-visible minority	59	28	5	4	1	1	1	89	6	472

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	50	25	2	69	31	93
2020	Non-visible minority	36	49	14	0	58	42	472

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	50	50	23
2020	Non-visible minority	34	66	171

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	8	27	17	12	0	10	37	33	23
2020	Non-visible minority	16	23	14	21	18	1	6	42	43	171

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	16	20	24	20	0	4	33	46	23
2020	Non-visible minority	8	20	12	22	33	0	4	29	58	170

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	13	16	7	5	5	9	68	13	92
2020	Non-visible minority	33	20	17	13	8	1	8	59	23	470
2019	Visible minority	40	15	13	10	12	4	6	61	24	121
2019	Non-visible minority	31	16	16	14	14	1	8	52	30	548
2018	Visible minority	37	15	14	12	13	2	7	58	27	93
2018	Non-visible minority	31	17	15	13	17	0	8	51	32	460

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture