2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 47 3 21 3 0 0 74 23 165
2020 Non-supervisor 32 45 7 11 5 0 0 77 16 398

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 29 4 4 2 0 1 89 6 165
2020 Non-supervisor 70 22 3 3 2 0 0 91 5 398
2017 Supervisor 68 25 4 2 1 0 0 93 3 159
2017 Non-supervisor 70 23 3 3 1 0 0 93 4 431
2014 Supervisor 72 23 1 2 1 1 0 96 3 155
2014 Non-supervisor 65 25 4 4 1 0 0 90 5 434

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 39 11 15 5 0 2 68 20 166
2020 Non-supervisor 35 41 9 11 4 0 0 76 15 398
2019 Supervisor 51 34 5 7 4 0 0 84 11 183
2019 Non-supervisor 52 32 4 7 4 0 0 84 12 512
2017 Supervisor 49 29 6 12 4 0 0 78 17 158
2017 Non-supervisor 41 35 7 9 7 0 0 77 16 433
2014 Supervisor 34 25 10 18 12 0 0 59 31 155
2014 Non-supervisor 32 30 7 17 13 0 0 62 31 434

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 41 13 8 5 0 1 74 13 166
2020 Non-supervisor 38 38 10 10 3 0 1 77 13 397
2019 Supervisor 36 42 11 7 2 0 1 79 10 180
2019 Non-supervisor 39 34 12 9 4 0 1 74 13 511
2018 Supervisor 26 53 8 9 3 0 0 80 12 153
2018 Non-supervisor 31 42 10 9 5 1 2 75 14 411
2017 Supervisor 35 44 13 7 1 0 0 79 8 159
2017 Non-supervisor 35 35 15 9 5 0 0 70 14 432
2014 Supervisor 39 41 6 7 6 0 1 81 13 155
2014 Non-supervisor 32 39 12 11 4 0 1 72 16 434

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 36 10 7 4 0 1 79 11 163
2020 Non-supervisor 44 36 11 5 3 0 0 81 9 397
2019 Supervisor 54 37 4 2 2 1 0 92 3 182
2019 Non-supervisor 57 32 6 4 2 0 0 88 5 510
2017 Supervisor 55 34 8 3 0 0 0 89 3 158
2017 Non-supervisor 47 39 7 5 2 0 0 86 7 432
2014 Supervisor 55 30 4 8 2 0 0 86 10 155
2014 Non-supervisor 45 38 7 7 1 1 0 85 8 433

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 35 8 12 7 0 0 73 19 165
2020 Non-supervisor 56 24 10 5 4 0 1 81 9 397
2019 Supervisor 51 35 5 8 2 0 0 85 10 181
2019 Non-supervisor 57 25 8 5 3 1 0 83 8 514
2018 Supervisor 46 31 9 11 2 0 0 78 13 153
2018 Non-supervisor 52 32 6 5 4 0 0 85 9 409
2017 Supervisor 44 40 7 6 3 0 0 84 9 159
2017 Non-supervisor 48 28 11 8 5 0 0 77 12 432
2014 Supervisor 47 32 10 7 4 1 0 79 11 155
2014 Non-supervisor 41 35 10 9 4 0 1 77 13 433

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 37 8 7 3 0 0 83 10 165
2020 Non-supervisor 37 33 14 10 6 0 0 70 16 399
2019 Supervisor 43 41 8 6 2 0 0 85 8 183
2019 Non-supervisor 36 40 12 8 4 0 0 76 12 511
2018 Supervisor 35 40 13 7 5 0 0 75 12 152
2018 Non-supervisor 36 40 12 7 5 0 0 76 12 410
2017 Supervisor 35 46 8 9 2 0 0 81 11 158
2017 Non-supervisor 27 44 14 8 7 0 0 72 15 433
2014 Supervisor 33 47 9 7 4 0 0 80 11 155
2014 Non-supervisor 27 43 14 10 5 0 0 71 15 434

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 41 10 5 5 0 0 79 10 166
2020 Non-supervisor 38 36 13 10 3 0 0 74 13 399
2019 Supervisor 36 37 13 10 4 0 1 73 14 183
2019 Non-supervisor 37 37 12 11 3 0 0 74 14 513
2018 Supervisor 24 38 16 14 7 1 0 63 21 153
2018 Non-supervisor 34 31 18 10 6 0 1 66 15 409
2017 Supervisor 27 41 16 12 4 0 0 68 16 159
2017 Non-supervisor 29 33 16 13 8 1 1 63 21 433
2014 Supervisor 30 40 12 11 7 1 0 70 18 155
2014 Non-supervisor 26 34 16 17 7 0 0 60 24 433

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 41 6 12 3 0 0 79 15 166
2020 Non-supervisor 40 37 10 8 5 0 0 77 12 396
2019 Supervisor 42 40 6 6 5 0 0 82 12 183
2019 Non-supervisor 37 38 13 9 3 0 0 75 12 514
2018 Supervisor 31 43 11 8 7 0 0 74 15 152
2018 Non-supervisor 34 36 15 9 5 1 0 71 14 408
2017 Supervisor 35 45 10 9 2 0 0 80 11 159
2017 Non-supervisor 29 44 10 12 5 0 0 73 17 433

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 34 4 2 0 0 1 93 2 165
2020 Non-supervisor 52 33 8 5 2 0 0 85 7 399
2019 Supervisor 57 37 4 1 2 0 0 93 3 180
2019 Non-supervisor 44 40 9 4 2 1 0 85 6 514
2018 Supervisor 50 39 7 1 2 0 1 89 4 153
2018 Non-supervisor 43 39 12 3 2 0 0 83 6 408
2017 Supervisor 52 37 8 3 0 0 1 89 3 157
2017 Non-supervisor 36 45 9 6 3 1 0 81 9 432
2014 Supervisor 49 42 7 1 1 0 0 91 2 155
2014 Non-supervisor 41 41 11 4 2 1 0 83 7 434

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 40 9 7 4 0 0 80 11 165
2020 Non-supervisor 39 32 12 11 6 0 0 71 17 399
2019 Supervisor 38 42 7 8 4 0 0 80 12 183
2019 Non-supervisor 38 36 13 9 3 1 0 75 12 513
2018 Supervisor 31 39 15 10 5 1 0 70 14 153
2018 Non-supervisor 36 34 15 9 5 0 0 70 14 408
2017 Supervisor 34 40 14 8 3 1 0 75 11 157
2017 Non-supervisor 28 37 17 10 8 1 0 65 18 433

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 35 6 2 2 0 0 91 3 161
2020 Non-supervisor 50 31 11 6 2 0 0 81 8 397
2019 Supervisor 57 31 7 5 0 0 0 88 5 183
2019 Non-supervisor 48 36 10 6 1 0 0 84 7 511
2018 Supervisor 42 45 10 1 2 0 0 87 3 151
2018 Non-supervisor 45 34 13 5 2 0 0 79 8 408
2017 Supervisor 46 42 9 1 1 0 0 89 2 158
2017 Non-supervisor 45 36 12 4 3 1 0 81 7 432
2014 Supervisor 60 29 7 2 1 0 1 90 3 155
2014 Non-supervisor 54 33 8 3 2 0 0 87 4 434

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 44 6 7 1 0 0 86 8 165
2020 Non-supervisor 35 35 15 11 4 0 0 70 15 398
2019 Supervisor 47 42 6 3 2 0 0 89 5 181
2019 Non-supervisor 33 37 14 11 4 0 0 70 15 511
2018 Supervisor 37 43 8 8 4 0 0 80 12 153
2018 Non-supervisor 29 40 14 9 6 1 1 70 16 408
2017 Supervisor 45 44 7 3 2 0 0 89 5 158
2017 Non-supervisor 24 42 14 12 6 1 0 67 19 432
2014 Supervisor 38 43 7 7 5 0 0 81 12 154
2014 Non-supervisor 20 40 18 14 7 0 0 61 21 434

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 35 10 8 3 0 0 79 11 166
2020 Non-supervisor 40 32 12 10 5 0 0 72 15 397
2019 Supervisor 48 37 9 4 1 0 0 85 5 182
2019 Non-supervisor 36 37 14 9 4 0 1 73 13 512
2018 Supervisor 39 38 15 4 4 0 0 76 8 152
2018 Non-supervisor 30 39 14 10 6 0 0 69 17 408
2017 Supervisor 48 38 8 4 2 0 0 86 6 158
2017 Non-supervisor 32 32 17 10 8 0 1 65 18 432
2014 Supervisor 38 41 9 8 4 0 0 79 12 155
2014 Non-supervisor 26 36 16 15 6 0 1 63 21 434

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 41 13 10 3 0 0 74 12 165
2020 Non-supervisor 41 36 10 9 3 0 0 78 12 394
2019 Supervisor 42 41 8 5 3 0 0 84 8 180
2019 Non-supervisor 36 43 12 6 2 1 0 80 8 512
2018 Supervisor 33 38 18 7 4 0 0 71 11 152
2018 Non-supervisor 34 39 14 7 5 0 1 74 12 406
2017 Supervisor 37 42 12 6 2 0 1 80 8 157
2017 Non-supervisor 30 39 15 10 5 0 1 70 15 433
2014 Supervisor 34 48 6 8 3 0 0 82 12 155
2014 Non-supervisor 32 36 17 9 6 0 0 68 15 434

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 39 9 6 1 0 0 84 7 165
2020 Non-supervisor 43 35 10 8 4 0 0 78 12 399
2019 Supervisor 47 40 6 7 0 0 0 87 7 183
2019 Non-supervisor 41 39 11 6 3 0 0 80 9 514
2018 Supervisor 37 42 11 7 3 0 0 79 10 153
2018 Non-supervisor 37 42 11 6 3 0 0 80 9 407
2017 Supervisor 37 44 8 9 2 0 0 81 11 158
2017 Non-supervisor 35 41 13 5 6 0 0 76 11 433
2014 Supervisor 39 40 13 4 3 1 0 80 7 155
2014 Non-supervisor 34 42 13 7 3 0 0 77 10 434

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 25 19 21 16 0 1 43 38 165
2020 Non-supervisor 54 31 10 3 3 0 0 85 6 398
2019 Supervisor 23 33 22 11 12 0 1 55 23 182
2019 Non-supervisor 56 30 10 2 1 0 0 86 3 510
2018 Supervisor 23 31 18 18 9 0 1 54 28 153
2018 Non-supervisor 53 27 13 4 3 0 1 80 7 409
2017 Supervisor 21 31 21 16 11 0 1 52 26 157
2017 Non-supervisor 50 32 11 5 1 1 1 83 6 433
2014 Supervisor 27 32 20 12 9 0 0 60 21 155
2014 Non-supervisor 49 34 12 3 1 0 0 84 4 434

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 37 27 19 4 0 1 23 50 165
2020 Non-supervisor 10 18 35 26 10 0 0 36 28 397
2019 Supervisor 7 19 46 23 3 0 1 27 27 183
2019 Non-supervisor 8 17 36 23 14 1 2 38 25 509
2018 Supervisor 9 31 39 15 5 1 1 20 41 151
2018 Non-supervisor 9 19 35 20 13 1 2 34 29 408
2017 Supervisor 6 29 44 17 3 0 1 20 36 159
2017 Non-supervisor 10 21 35 15 13 2 4 30 33 430
2014 Supervisor 7 28 41 18 5 1 0 23 36 154
2014 Non-supervisor 10 22 38 20 6 2 2 26 34 434

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 17 33 29 13 1 1 43 24 165
2020 Non-supervisor 5 10 24 34 24 3 1 60 15 394
2019 Supervisor 5 13 33 38 9 1 1 48 19 183
2019 Non-supervisor 6 15 24 25 24 4 2 53 22 507
2018 Supervisor 12 21 32 28 6 1 1 34 33 153
2018 Non-supervisor 8 17 26 24 19 2 3 45 27 407
2017 Supervisor 7 22 45 18 8 0 1 26 29 157
2017 Non-supervisor 11 18 27 16 18 4 6 38 32 428
2014 Supervisor 8 17 31 32 11 1 1 44 25 154
2014 Non-supervisor 9 16 32 25 12 2 4 39 27 434

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 26 34 15 4 0 0 19 48 166
2020 Non-supervisor 13 24 30 18 12 2 1 31 38 398
2019 Supervisor 13 24 36 18 8 0 0 26 38 182
2019 Non-supervisor 12 23 28 17 13 3 3 32 38 510
2018 Supervisor 10 35 35 14 4 1 0 19 46 153
2018 Non-supervisor 17 22 30 14 13 2 3 27 41 409
2017 Supervisor 14 27 33 19 8 1 0 27 41 157
2017 Non-supervisor 16 21 29 12 12 3 6 27 42 430
2014 Supervisor 20 30 33 10 5 1 1 15 51 155
2014 Non-supervisor 19 26 30 12 6 2 5 19 48 434

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 29 33 17 4 0 1 21 46 164
2020 Non-supervisor 5 13 25 37 19 1 0 57 18 397
2019 Supervisor 7 16 42 26 8 0 1 34 24 183
2019 Non-supervisor 4 10 27 33 24 1 1 58 14 507
2018 Supervisor 6 24 42 23 4 1 0 27 31 153
2018 Non-supervisor 4 13 29 32 18 1 2 52 18 408
2017 Supervisor 8 26 38 23 4 0 1 27 34 158
2017 Non-supervisor 6 14 31 23 20 2 5 46 21 428
2014 Supervisor 6 21 44 23 6 1 0 29 28 154
2014 Non-supervisor 6 15 36 27 11 2 4 40 21 432

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 34 24 13 2 0 0 15 61 165
2020 Non-supervisor 9 15 26 27 19 1 2 48 25 398
2019 Supervisor 10 23 38 20 7 2 1 27 34 179
2019 Non-supervisor 8 11 24 27 25 3 3 55 19 508
2018 Supervisor 17 30 25 22 5 1 1 27 47 152
2018 Non-supervisor 10 18 26 24 16 2 3 42 30 409
2017 Supervisor 17 28 34 16 4 0 1 20 46 157
2017 Non-supervisor 12 15 28 20 18 2 6 41 29 428
2014 Supervisor 23 31 26 13 5 1 1 18 55 154
2014 Non-supervisor 17 23 32 16 8 1 5 24 41 433

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 20 33 26 9 2 1 35 30 165
2020 Non-supervisor 6 14 24 28 23 3 1 53 21 396
2019 Supervisor 9 25 32 23 7 2 2 31 35 181
2019 Non-supervisor 9 21 22 22 17 7 2 43 33 507
2018 Supervisor 21 22 30 20 4 1 2 25 44 152
2018 Non-supervisor 17 23 22 16 15 4 2 34 43 406
2017 Supervisor 16 28 29 19 6 0 2 25 45 159
2017 Non-supervisor 15 23 25 15 12 5 5 30 43 429
2014 Supervisor 5 18 34 28 10 1 3 40 24 154
2014 Non-supervisor 9 17 28 25 13 2 6 41 28 433

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 19 36 20 4 0 1 24 40 164
2020 Non-supervisor 9 19 30 23 14 2 1 39 29 398
2019 Supervisor 10 24 38 22 4 0 1 26 35 183
2019 Non-supervisor 11 16 29 24 14 4 2 40 29 511
2018 Supervisor 12 33 37 14 3 1 0 18 45 153
2018 Non-supervisor 11 17 35 17 13 4 2 32 30 407
2017 Supervisor 11 22 46 16 5 0 1 21 32 158
2017 Non-supervisor 14 18 32 16 11 5 5 30 35 430
2014 Supervisor 14 25 42 12 4 1 2 17 40 154
2014 Non-supervisor 13 19 35 20 7 3 3 28 35 432

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 33 33 18 3 0 0 21 46 165
2020 Non-supervisor 11 24 34 21 9 1 0 30 36 398
2019 Supervisor 18 33 32 12 4 0 1 16 51 182
2019 Non-supervisor 15 26 29 18 10 1 1 28 42 511
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 48 11 6 2 2 1 81 8 166
2020 Non-supervisor 29 30 15 8 4 8 6 69 14 398
2019 Supervisor 37 39 9 8 3 1 3 79 11 182
2019 Non-supervisor 31 31 15 5 6 8 4 71 12 512
2018 Supervisor 29 41 12 10 3 2 3 73 14 153
2018 Non-supervisor 23 30 16 11 5 8 6 62 19 408
2017 Supervisor 36 36 13 7 4 3 1 75 11 159
2017 Non-supervisor 25 29 16 9 8 6 6 62 20 429
2014 Supervisor 30 42 14 9 3 1 2 74 12 155
2014 Non-supervisor 26 26 19 10 9 6 4 58 21 434

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 28 3 4 4 1 0 89 8 165
2020 Non-supervisor 57 26 7 6 4 0 0 83 11 398
2019 Supervisor 62 27 6 5 0 0 1 89 5 182
2019 Non-supervisor 54 29 8 6 3 1 0 83 9 512
2018 Supervisor 58 32 3 5 1 0 0 91 6 153
2018 Non-supervisor 48 29 8 9 5 2 0 78 14 408
2017 Supervisor 59 30 6 5 1 0 0 88 6 159
2017 Non-supervisor 43 32 9 9 6 1 0 76 15 433
2014 Supervisor 58 25 9 6 2 0 0 83 8 155
2014 Non-supervisor 42 31 10 10 7 1 0 73 16 434

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 35 4 2 0 1 0 94 2 164
2020 Non-supervisor 60 29 6 4 1 0 0 90 5 400
2019 Supervisor 54 39 2 5 1 0 0 93 5 182
2019 Non-supervisor 56 33 4 5 1 0 0 90 6 509
2018 Supervisor 49 40 5 3 2 0 0 89 5 153
2018 Non-supervisor 53 35 4 6 2 0 0 89 8 408
2017 Supervisor 47 43 6 4 0 0 0 90 4 159
2017 Non-supervisor 43 40 8 7 2 0 0 83 9 433
2014 Supervisor 45 41 6 4 2 1 0 87 7 155
2014 Non-supervisor 41 41 10 5 3 0 0 82 8 434

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 40 2 3 1 1 0 95 4 164
2020 Non-supervisor 50 34 8 6 1 1 0 85 7 398
2019 Supervisor 52 42 4 2 0 0 0 94 2 182
2019 Non-supervisor 49 35 10 3 1 1 0 85 5 512
2018 Supervisor 49 40 4 5 2 0 0 89 7 153
2018 Non-supervisor 43 36 10 5 3 2 1 81 8 408

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 26 6 3 2 2 1 88 5 165
2020 Non-supervisor 54 23 9 4 5 3 2 81 9 399
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 21 3 3 0 0 1 94 3 166
2020 Non-supervisor 55 26 9 5 2 0 1 83 8 399
2019 Supervisor 67 24 4 1 1 1 2 94 3 183
2019 Non-supervisor 51 24 13 6 2 1 3 79 8 511

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 40 4 6 2 0 0 89 7 166
2020 Non-supervisor 49 32 11 6 2 0 0 82 8 399
2019 Supervisor 45 35 7 5 6 1 1 82 11 182
2019 Non-supervisor 46 32 11 7 3 0 1 79 11 509
2018 Supervisor 35 37 12 10 5 0 1 72 16 152
2018 Non-supervisor 35 38 10 8 6 1 2 76 14 409
2017 Supervisor 41 40 9 7 2 0 1 82 9 159
2017 Non-supervisor 41 32 10 9 5 1 2 75 15 433
2014 Supervisor 39 41 7 8 4 0 0 80 13 155
2014 Non-supervisor 36 32 15 9 6 1 1 70 15 434

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 28 9 6 2 0 1 83 8 166
2020 Non-supervisor 51 24 13 6 4 2 2 77 10 397

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 32 5 4 2 0 0 89 6 166
2020 Non-supervisor 52 32 7 6 2 1 0 84 9 399
2019 Supervisor 55 30 5 5 2 1 2 88 7 183
2019 Non-supervisor 51 30 11 5 3 1 0 82 7 507
2018 Supervisor 45 31 15 4 4 0 1 77 7 151
2018 Non-supervisor 45 30 12 6 5 1 1 76 12 406
2017 Supervisor 52 35 6 4 2 0 1 88 6 159
2017 Non-supervisor 43 34 10 8 4 0 0 78 13 433
2014 Supervisor 44 36 10 4 6 0 0 80 10 155
2014 Non-supervisor 39 35 9 11 6 1 0 75 16 432

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 166
2020 Non-supervisor 47 53 399

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 24 4 4 0 1 3 92 4 166
2020 Non-supervisor 60 17 8 1 1 5 8 88 3 398

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 23 5 4 2 0 0 89 6 165
2020 Non-supervisor 57 26 7 6 4 0 0 83 10 400
2019 Supervisor 55 32 4 4 3 0 1 88 7 183
2019 Non-supervisor 57 26 8 5 3 0 0 84 8 514
2018 Supervisor 45 31 9 8 5 0 1 77 13 152
2018 Non-supervisor 47 28 9 8 5 1 1 77 14 407
2017 Supervisor 50 34 7 5 3 0 1 85 8 158
2017 Non-supervisor 52 26 10 7 5 1 0 78 12 432
2014 Supervisor 49 30 10 8 3 0 0 79 11 155
2014 Non-supervisor 44 30 10 8 8 0 0 74 15 434
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 32 9 11 2 1 0 77 14 166
2020 Non-supervisor 43 27 13 5 2 10 0 78 8 400
2019 Supervisor 37 38 13 8 1 2 0 77 9 177
2019 Non-supervisor 38 33 12 4 4 9 0 79 9 512
2018 Supervisor 37 37 11 8 3 4 0 77 11 153
2018 Non-supervisor 34 33 14 5 3 11 0 75 9 409
2017 Supervisor 34 37 17 9 2 1 0 71 11 159
2017 Non-supervisor 26 35 14 8 5 11 1 69 15 433
2014 Supervisor 32 41 11 9 3 4 0 76 12 155
2014 Non-supervisor 23 35 19 6 5 13 0 66 12 434

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 37 14 9 4 1 0 73 13 165
2020 Non-supervisor 37 32 15 10 4 1 0 71 14 397
2019 Supervisor 34 42 13 6 5 0 0 76 11 177
2019 Non-supervisor 34 36 16 7 4 4 0 72 11 511
2018 Supervisor 32 38 17 9 3 1 0 71 12 151
2018 Non-supervisor 32 33 17 9 5 3 0 68 15 408
2017 Supervisor 27 45 15 9 3 1 0 73 12 159
2017 Non-supervisor 22 38 14 12 7 5 1 65 21 433
2014 Supervisor 32 39 12 9 6 3 0 73 15 155
2014 Non-supervisor 20 33 23 13 7 4 0 55 21 434

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 37 14 18 6 1 0 63 23 165
2020 Non-supervisor 26 32 13 16 5 8 0 63 23 400
2019 Supervisor 22 44 15 12 5 1 0 67 17 176
2019 Non-supervisor 24 35 16 11 4 9 0 66 17 510
2018 Supervisor 18 39 23 13 4 3 0 59 18 153
2018 Non-supervisor 22 30 20 11 6 9 0 58 19 407
2017 Supervisor 15 49 18 11 5 2 0 66 16 158
2017 Non-supervisor 15 33 20 15 7 8 1 53 24 433
2014 Supervisor 14 46 15 15 9 2 0 61 24 155
2014 Non-supervisor 13 27 22 18 9 11 0 45 30 433

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 41 11 20 4 0 0 65 24 165
2020 Non-supervisor 28 35 13 16 5 3 0 65 21 398
2019 Supervisor 20 41 23 11 4 0 0 61 16 177
2019 Non-supervisor 24 35 16 13 8 5 0 62 21 510
2018 Supervisor 15 37 22 19 6 1 0 52 26 153
2018 Non-supervisor 19 33 20 17 7 4 0 55 24 408
2017 Supervisor 19 49 16 12 4 0 0 68 16 158
2017 Non-supervisor 16 37 20 14 9 4 0 55 24 433
2014 Supervisor 16 46 12 16 9 1 0 63 25 154
2014 Non-supervisor 13 31 23 18 11 4 0 46 30 434

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 18 9 4 0 0 0 87 4 166
2020 Non-supervisor 68 22 6 2 1 1 0 91 3 398
2019 Supervisor 69 23 6 1 0 1 0 93 1 181
2019 Non-supervisor 65 24 6 2 0 2 0 92 2 510
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 48 8 10 2 0 0 81 11 166
2020 Non-supervisor 33 46 12 6 1 2 0 80 7 400
2019 Supervisor 36 47 6 8 2 0 0 84 10 182
2019 Non-supervisor 32 46 12 7 1 2 0 79 9 512
2018 Supervisor 30 46 13 8 2 1 0 77 10 151
2018 Non-supervisor 33 40 13 8 2 2 0 76 11 407
2017 Supervisor 29 48 11 10 2 0 0 77 12 158
2017 Non-supervisor 26 42 17 9 4 3 0 70 13 433
2014 Supervisor 30 39 18 9 3 1 0 69 12 155
2014 Non-supervisor 26 41 15 11 5 2 0 69 16 434

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 41 24 14 6 1 0 56 20 166
2020 Non-supervisor 21 44 17 12 4 1 0 66 17 400
2019 Supervisor 17 46 19 13 3 2 0 64 16 182
2019 Non-supervisor 20 40 18 13 4 5 0 63 18 508

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 30 6 2 2 0 1 90 4 166
2020 Non-supervisor 44 37 9 4 4 2 1 83 8 399
2019 Supervisor 52 32 7 3 5 1 1 85 9 183
2019 Non-supervisor 37 36 11 9 3 3 1 76 13 509
2018 Supervisor 34 40 13 8 3 1 1 76 11 150
2018 Non-supervisor 28 35 14 13 5 3 2 66 19 409
2017 Supervisor 46 34 12 6 2 0 0 81 7 157
2017 Non-supervisor 32 35 14 9 4 4 2 71 14 432
2014 Supervisor 40 40 8 8 4 0 0 80 12 155
2014 Non-supervisor 29 39 10 10 5 5 2 74 15 432

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 40 6 3 1 1 0 89 4 166
2020 Non-supervisor 46 35 13 4 2 1 0 81 6 397
2019 Supervisor 39 44 12 1 2 0 0 84 4 183
2019 Non-supervisor 38 38 16 4 2 2 0 77 6 511
2018 Supervisor 39 39 15 7 0 0 0 78 7 150
2018 Non-supervisor 34 39 16 5 3 2 1 75 8 409

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 26 19 13 6 7 2 59 21 164
2020 Non-supervisor 28 22 17 12 6 10 5 59 21 400
2019 Supervisor 22 23 22 11 9 7 5 52 23 183
2019 Non-supervisor 21 24 19 11 8 14 3 54 23 512
2018 Supervisor 19 25 20 13 11 4 7 50 27 149
2018 Non-supervisor 19 21 18 13 10 16 3 49 29 410
2017 Supervisor 22 24 21 12 10 6 6 52 24 157
2017 Non-supervisor 13 22 20 14 14 12 6 42 33 433
2014 Supervisor 22 19 18 16 8 10 6 50 29 155
2014 Non-supervisor 13 18 20 13 15 14 6 39 36 432

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 34 17 14 5 1 0 63 20 165
2020 Non-supervisor 30 32 15 15 6 3 0 63 22 399
2019 Supervisor 26 42 16 9 5 2 0 69 14 180
2019 Non-supervisor 25 36 14 15 7 4 0 63 23 509
2018 Supervisor 24 41 17 13 5 0 0 65 18 151
2018 Non-supervisor 22 33 17 13 9 5 1 59 23 407
2017 Supervisor 28 42 13 13 3 1 0 70 16 159
2017 Non-supervisor 28 32 16 10 8 5 2 64 19 432
2014 Supervisor 31 37 12 14 7 1 0 68 21 155
2014 Non-supervisor 23 32 17 13 12 3 1 57 25 432

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 31 15 12 14 3 2 57 27 166
2020 Non-supervisor 20 25 13 21 16 2 3 47 39 399
2019 Supervisor 19 28 15 23 10 2 3 50 34 183
2019 Non-supervisor 21 23 15 17 17 3 3 47 37 512
2018 Supervisor 13 29 16 18 18 3 3 45 38 151
2018 Non-supervisor 17 23 16 16 20 3 5 43 39 410
2017 Supervisor 16 27 14 17 21 1 4 45 40 159
2017 Non-supervisor 16 20 14 17 24 5 4 39 45 432
2014 Supervisor 18 22 18 18 20 3 2 42 39 155
2014 Non-supervisor 9 18 17 19 30 4 4 29 53 432

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 22 15 6 5 0 2 75 10 166
2020 Non-supervisor 56 17 10 7 3 1 5 78 11 398
2019 Supervisor 43 31 18 2 3 0 3 76 6 182
2019 Non-supervisor 55 20 10 6 3 0 5 80 10 510

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 24 14 6 1 0 2 80 7 164
2020 Non-supervisor 47 24 13 8 4 1 3 75 12 394
2019 Supervisor 60 25 9 2 1 0 3 88 3 183
2019 Non-supervisor 49 19 17 6 4 2 3 72 11 508

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 8 6 2 2 1 1 90 3 165
2020 Non-supervisor 74 8 5 2 4 3 4 88 7 397
2019 Supervisor 80 8 3 1 1 2 4 95 2 182
2019 Non-supervisor 76 8 5 2 2 3 4 90 5 508

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 8 3 0 1 0 6 95 2 166
2020 Non-supervisor 72 9 6 1 2 2 8 90 3 398
2019 Supervisor 84 4 3 0 0 0 10 97 0 183
2019 Non-supervisor 74 8 3 0 2 1 11 93 3 507

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 54 7 8 1 1 0 83 9 166
2020 Non-supervisor 24 40 20 11 2 2 0 67 13 399
2019 Supervisor 27 56 11 4 0 3 0 85 4 181
2019 Non-supervisor 24 41 20 10 2 4 0 68 12 511
2018 Supervisor 30 43 18 7 2 1 0 73 9 151
2018 Non-supervisor 24 37 20 8 4 6 0 65 13 408
2017 Supervisor 32 49 11 4 3 1 0 83 6 159
2017 Non-supervisor 19 37 22 10 7 3 2 59 18 433

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 42 7 3 5 0 0 85 8 165
2020 Non-supervisor 45 33 10 8 2 1 0 79 10 398
2019 Supervisor 46 43 5 4 2 0 0 89 6 181
2019 Non-supervisor 47 34 12 4 2 1 0 82 6 504
2018 Supervisor 51 40 5 3 1 1 0 91 4 153
2018 Non-supervisor 46 37 8 5 2 1 0 85 7 406
2017 Supervisor 52 38 6 3 0 1 0 91 3 158
2017 Non-supervisor 40 42 10 3 2 3 0 85 5 432
2014 Supervisor 47 39 8 3 2 1 0 87 5 155
2014 Non-supervisor 40 35 12 7 2 4 0 78 9 432

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 34 9 5 1 1 0 86 5 164
2020 Non-supervisor 50 35 8 3 2 2 0 87 5 400
2019 Supervisor 58 34 5 0 0 1 1 94 0 183
2019 Non-supervisor 55 32 8 2 1 2 1 89 2 508
2018 Supervisor 54 39 6 2 0 0 0 92 2 152
2018 Non-supervisor 47 34 12 2 2 3 0 83 5 407
2017 Supervisor 53 38 7 0 2 0 0 91 2 159
2017 Non-supervisor 40 36 12 4 4 4 1 80 8 433
2014 Supervisor 47 37 10 1 1 3 0 87 3 155
2014 Non-supervisor 40 35 11 4 3 7 0 81 7 432

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 40 10 4 1 1 1 86 5 165
2020 Non-supervisor 47 33 10 4 2 3 0 83 6 400

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 28 6 6 2 2 1 85 9 166
2020 Non-supervisor 47 30 9 8 3 1 2 79 11 400

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 33 6 2 1 0 0 91 3 166
2020 Non-supervisor 59 30 9 2 1 0 0 89 3 399
2019 Supervisor 64 32 2 2 0 0 0 96 2 183
2019 Non-supervisor 62 27 6 3 2 1 0 90 4 507
2018 Supervisor 52 37 6 3 2 0 0 89 4 152
2018 Non-supervisor 55 31 7 4 2 0 0 86 6 407
2017 Supervisor 53 37 6 2 2 0 0 90 4 157
2017 Non-supervisor 45 39 9 4 2 1 0 85 6 433
2014 Supervisor 52 34 8 4 1 1 0 87 5 155
2014 Non-supervisor 46 37 11 3 3 0 0 82 7 431

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 40 10 6 2 1 0 82 8 164
2020 Non-supervisor 47 28 16 7 2 0 0 75 9 398
2019 Supervisor 50 36 10 2 0 0 0 87 3 183
2019 Non-supervisor 51 28 11 6 3 1 0 80 9 508
2018 Supervisor 39 39 13 5 3 1 0 79 9 153
2018 Non-supervisor 43 29 16 7 4 1 0 73 11 404
2017 Supervisor 37 39 13 6 5 1 0 76 11 158
2017 Non-supervisor 35 33 15 9 6 1 0 69 16 431
2014 Supervisor 33 37 17 7 5 1 0 70 13 155
2014 Non-supervisor 29 37 18 9 7 1 0 66 16 432

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 37 12 6 2 0 0 81 7 163
2020 Non-supervisor 45 31 13 9 2 0 0 76 11 393
2019 Supervisor 47 38 9 4 1 0 0 86 5 183
2019 Non-supervisor 46 32 12 6 3 1 0 78 9 508
2018 Supervisor 34 42 11 9 2 1 0 78 11 153
2018 Non-supervisor 40 35 14 7 4 0 0 75 11 404
2017 Supervisor 37 38 15 6 4 1 0 75 10 158
2017 Non-supervisor 33 37 15 9 6 0 0 70 15 433
2014 Supervisor 34 37 16 10 3 0 0 71 13 154
2014 Non-supervisor 28 42 15 9 6 0 0 70 15 432

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 33 11 9 6 1 0 74 15 165
2020 Non-supervisor 37 25 16 13 7 2 1 64 20 400
2019 Supervisor 41 25 17 11 6 0 0 67 16 183
2019 Non-supervisor 39 20 14 12 9 5 1 63 22 510
2018 Supervisor 32 24 20 12 9 3 0 57 22 153
2018 Non-supervisor 32 25 17 12 9 5 1 60 22 408
2017 Supervisor 34 19 21 12 10 3 1 55 22 158
2017 Non-supervisor 28 24 18 12 13 5 1 55 26 433
2014 Supervisor 33 25 11 19 10 2 0 59 29 155
2014 Non-supervisor 27 23 18 12 15 4 1 52 28 431
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 43 32 24 166
2020 Non-supervisor 36 32 32 400
2019 Supervisor 39 32 28 183
2019 Non-supervisor 42 22 35 511
2018 Supervisor 47 28 25 153
2018 Non-supervisor 38 26 36 411
2017 Supervisor 45 25 30 159
2017 Non-supervisor 35 27 38 433
2014 Supervisor 45 28 28 155
2014 Non-supervisor 40 31 28 432

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 12 28 59 0 0 1 76
2020 Non-supervisor 12 23 52 3 3 7 142
2019 Supervisor 6 20 68 0 0 6 71
2019 Non-supervisor 9 20 41 3 16 10 212
2018 Supervisor 10 19 68 1 0 2 72
2018 Non-supervisor 11 25 45 3 11 6 150
2017 Supervisor 14 15 67 3 0 1 72
2017 Non-supervisor 15 15 52 3 8 7 154
2014 Supervisor 11 13 58 9 9999 9 70
2014 Non-supervisor 13 13 64 3 9999 6 176
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 166
2020 Non-supervisor 8 92 400
2019 Supervisor 9 91 183
2019 Non-supervisor 9 91 512
2018 Supervisor 14 86 153
2018 Non-supervisor 14 86 410

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 19
2020 Non-supervisor 42 58 33
2018 Supervisor 36 64 22
2018 Non-supervisor 55 45 59

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 55 45 19
2020 Non-supervisor 71 29 33
2019 Supervisor 69 31 16
2019 Non-supervisor 63 37 48
2018 Supervisor 35 65 22
2018 Non-supervisor 54 46 59

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 19
2020 Non-supervisor 0 100 33
2018 Supervisor 33 67 22
2018 Non-supervisor 0 100 59

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 19
2020 Non-supervisor 0 100 33
2019 Supervisor 0 100 16
2019 Non-supervisor 0 100 48
2018 Supervisor 0 100 22
2018 Non-supervisor 0 100 59

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 19
2020 Non-supervisor 0 100 33

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 45 55 19
2020 Non-supervisor 33 67 33
2019 Supervisor 51 49 16
2019 Non-supervisor 42 58 47
2018 Supervisor 31 69 22
2018 Non-supervisor 41 59 60

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 63 37 19
2020 Non-supervisor 42 58 33
2019 Supervisor 52 48 16
2019 Non-supervisor 46 54 47
2018 Supervisor 45 55 22
2018 Non-supervisor 52 48 60

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 46 54 16
2019 Non-supervisor 35 65 47
2018 Supervisor 55 45 22
2018 Non-supervisor 34 66 60

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 19
2020 Non-supervisor 29 71 33
2019 Supervisor 31 69 16
2019 Non-supervisor 28 72 47
2018 Supervisor 36 64 22
2018 Non-supervisor 31 69 60

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 63 37 19
2020 Non-supervisor 61 39 33
2019 Supervisor 51 49 16
2019 Non-supervisor 51 49 47
2018 Supervisor 49 51 22
2018 Non-supervisor 60 40 60

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 19
2020 Non-supervisor 31 69 33
2019 Supervisor 46 54 16
2019 Non-supervisor 19 81 47
2018 Supervisor 36 64 22
2018 Non-supervisor 19 81 60

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 16
2019 Non-supervisor 0 100 47
2018 Supervisor 0 100 22
2018 Non-supervisor 0 100 60

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 19
2020 Non-supervisor 0 100 33

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 19
2020 Non-supervisor 40 60 33
2019 Supervisor 51 49 16
2019 Non-supervisor 39 61 47
2018 Supervisor 31 69 22
2018 Non-supervisor 39 61 60

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 22 78 22
2018 Non-supervisor 18 82 60

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 72 28 19
2020 Non-supervisor 67 33 33
2019 Supervisor 38 62 16
2019 Non-supervisor 41 59 46
2018 Supervisor 63 37 22
2018 Non-supervisor 52 48 60

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 19
2020 Non-supervisor 31 69 33
2019 Supervisor 39 61 16
2019 Non-supervisor 26 74 46
2018 Supervisor 31 69 22
2018 Non-supervisor 31 69 60

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 21 79 22
2018 Non-supervisor 8 92 60

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 21
2018 Non-supervisor 14 86 56

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 21
2018 Non-supervisor 12 88 56

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 25 75 21
2018 Non-supervisor 17 83 56

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 33 67 21
2018 Non-supervisor 25 75 56

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 38 62 21
2018 Non-supervisor 31 69 56

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 51 49 21
2018 Non-supervisor 44 56 56

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 20 16 4 2 26 5 68 8 165
2020 Non-supervisor 19 14 13 4 3 37 10 61 15 398
2019 Supervisor 17 18 16 6 5 27 11 57 17 183
2019 Non-supervisor 18 12 15 6 4 36 9 54 18 510
2018 Supervisor 20 24 20 7 4 23 2 59 14 151
2018 Non-supervisor 14 14 17 6 5 37 6 49 20 406
2017 Supervisor 17 24 15 7 3 28 5 62 15 159
2017 Non-supervisor 13 17 14 6 6 35 8 54 21 432
2014 Supervisor 24 18 17 8 5 25 4 58 18 155
2014 Non-supervisor 13 12 19 5 4 35 12 48 17 431

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 36 11 2 2 3 0 85 4 165
2020 Non-supervisor 41 30 14 5 1 9 0 78 7 398
2019 Supervisor 44 37 11 3 1 4 0 85 4 182
2019 Non-supervisor 38 31 13 6 2 10 1 77 9 513
2018 Supervisor 37 37 13 6 2 5 0 79 8 151
2018 Non-supervisor 33 28 14 6 3 14 1 73 10 407
2017 Supervisor 32 38 18 3 2 6 0 75 5 159
2017 Non-supervisor 27 30 15 7 3 15 2 70 12 432
2014 Supervisor 31 34 15 4 3 12 1 74 8 155
2014 Non-supervisor 22 28 19 6 3 20 3 64 12 431
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 166
2020 Non-supervisor 9 91 398
2019 Supervisor 7 93 183
2019 Non-supervisor 8 92 511
2018 Supervisor 3 97 153
2018 Non-supervisor 7 93 409

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 52 48 12
2019 Non-supervisor 85 15 42

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 10
2020 Non-supervisor 0 100 32
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 42

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 24 76 40

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 10
2020 Non-supervisor 0 100 32
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 40

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 10
2020 Non-supervisor 0 100 32
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 40

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 10
2020 Non-supervisor 0 100 32
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 40

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 40

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 28 72 40

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 10
2020 Non-supervisor 17 83 32

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 15 85 40

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 40

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 46 54 12
2019 Non-supervisor 46 54 40

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 18 14 3 2 30 6 71 7 166
2020 Non-supervisor 19 14 13 3 3 38 9 64 11 396
2019 Supervisor 20 16 19 3 0 33 8 61 7 183
2019 Non-supervisor 19 13 13 3 2 39 10 63 11 513
2018 Supervisor 25 16 22 1 1 33 3 62 4 153
2018 Non-supervisor 15 13 20 2 3 41 6 52 11 407
2017 Supervisor 16 24 11 2 2 37 9 74 7 159
2017 Non-supervisor 14 14 17 3 3 40 9 55 12 432
2014 Supervisor 24 17 11 1 1 35 10 76 4 155
2014 Non-supervisor 12 12 16 2 2 45 11 53 10 431

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 33 12 2 2 5 1 84 3 166
2020 Non-supervisor 43 31 13 3 1 9 0 81 5 399
2019 Supervisor 47 36 12 0 0 4 0 87 0 183
2019 Non-supervisor 40 30 14 3 2 10 1 79 6 513
2018 Supervisor 38 36 13 1 1 10 0 83 3 153
2018 Non-supervisor 33 31 13 3 3 15 1 77 7 407
2017 Supervisor 36 43 11 1 1 8 0 86 2 158
2017 Non-supervisor 29 30 16 3 3 15 3 73 8 431
2014 Supervisor 34 34 13 1 2 15 1 81 4 154
2014 Non-supervisor 24 30 16 2 2 24 2 73 6 431
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 20 25 16 10 0 2 47 27 166
2020 Non-supervisor 34 18 17 12 16 1 3 53 29 399

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 36 20 9 7 0 1 64 16 163
2020 Non-supervisor 31 28 20 10 9 1 1 60 20 400
2019 Supervisor 16 27 23 17 14 0 3 44 32 183
2019 Non-supervisor 25 26 24 9 14 0 1 52 23 510
2018 Supervisor 12 27 26 17 17 0 1 39 35 153
2018 Non-supervisor 22 20 26 14 15 1 3 43 31 409
2017 Supervisor 12 30 23 17 16 0 2 42 34 158
2017 Non-supervisor 18 21 20 15 21 0 4 41 38 430

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 19 24 30 21 0 0 26 50 166
2020 Non-supervisor 29 35 20 9 6 1 0 64 15 399
2019 Supervisor 9 26 31 20 13 0 1 35 33 183
2019 Non-supervisor 34 30 21 9 5 0 0 65 15 512
2018 Supervisor 7 25 28 22 17 0 0 33 39 152
2018 Non-supervisor 24 30 24 14 7 0 1 55 21 410
2017 Supervisor 7 20 31 21 20 0 0 27 41 159
2017 Non-supervisor 22 28 26 14 7 0 2 52 22 432

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 20 27 27 17 0 0 29 44 165
2020 Non-supervisor 36 32 18 8 5 0 0 69 13 396
2019 Supervisor 16 34 27 15 6 0 1 51 21 180
2019 Non-supervisor 41 31 16 7 4 1 0 73 11 509
2018 Supervisor 15 29 26 19 11 0 0 44 30 153
2018 Non-supervisor 31 29 19 10 9 0 3 61 20 408
2017 Supervisor 10 26 39 14 10 0 1 37 24 157
2017 Non-supervisor 31 26 21 11 7 1 4 59 18 433

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 16 25 24 24 0 0 26 49 163
2020 Non-supervisor 34 28 17 11 7 1 1 64 18 398
2019 Supervisor 13 30 29 17 10 0 1 43 27 181
2019 Non-supervisor 38 26 16 12 6 1 1 65 18 508
2018 Supervisor 13 27 23 20 18 0 0 40 38 153
2018 Non-supervisor 28 20 23 15 11 1 3 49 27 409
2017 Supervisor 10 25 31 20 13 0 1 35 33 159
2017 Non-supervisor 27 21 22 14 11 0 4 51 26 430

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 25 26 13 17 1 1 44 30 165
2020 Non-supervisor 58 20 8 5 2 1 6 84 8 397
2019 Supervisor 35 30 14 13 5 0 2 67 18 182
2019 Non-supervisor 67 18 6 2 1 0 5 90 3 508
2018 Supervisor 33 27 16 11 11 0 3 62 22 153
2018 Non-supervisor 57 17 11 3 2 0 10 82 6 407
2017 Supervisor 26 32 19 7 10 0 6 62 19 159
2017 Non-supervisor 54 20 7 4 2 0 13 85 7 432

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 21 26 18 15 0 0 42 32 165
2020 Non-supervisor 39 27 14 11 8 0 0 66 19 400
2019 Supervisor 30 25 27 11 6 0 1 55 18 183
2019 Non-supervisor 47 24 13 9 5 1 1 73 14 511
2018 Supervisor 25 30 18 14 13 0 0 55 27 153
2018 Non-supervisor 40 26 16 7 8 1 2 68 16 408
2017 Supervisor 19 33 26 13 8 0 1 53 21 159
2017 Non-supervisor 34 27 22 9 6 0 3 63 15 429

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 21 25 15 9 1 2 50 24 166
2020 Non-supervisor 38 20 13 12 9 0 7 63 23 400

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 33 24 13 3 0 0 60 16 165
2020 Non-supervisor 35 30 17 9 5 2 1 68 15 400
2019 Supervisor 25 47 19 5 3 0 1 72 8 183
2019 Non-supervisor 33 33 21 8 3 1 1 67 12 512
2018 Supervisor 14 43 24 13 6 0 1 57 19 152
2018 Non-supervisor 29 28 24 11 5 1 2 59 16 407
2017 Supervisor 24 32 28 10 5 0 1 57 15 159
2017 Non-supervisor 26 28 21 12 7 2 3 58 20 430

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 29 20 24 14 0 1 42 38 166
2020 Non-supervisor 33 29 20 12 5 0 1 63 17 400
2019 Supervisor 15 40 28 11 4 0 1 56 15 182
2019 Non-supervisor 36 32 20 6 4 1 1 69 11 510
2018 Supervisor 12 34 29 16 8 0 1 47 24 152
2018 Non-supervisor 27 31 21 12 6 1 3 60 18 406
2017 Supervisor 9 33 29 18 9 0 1 43 27 159
2017 Non-supervisor 26 28 23 12 7 1 3 56 20 430

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 34 22 17 8 0 0 53 25 165
2020 Non-supervisor 38 26 16 14 5 1 1 65 19 398
2019 Supervisor 23 39 23 12 3 0 1 62 15 183
2019 Non-supervisor 33 28 20 11 6 1 0 62 17 510
2018 Supervisor 20 36 24 14 5 0 0 56 20 152
2018 Non-supervisor 30 28 20 14 6 0 1 59 20 408
2017 Supervisor 16 42 24 11 6 0 1 58 17 159
2017 Non-supervisor 29 25 20 16 7 1 3 56 23 432

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 16 7 5 0 0 73 11 164
2020 Non-supervisor 52 24 11 8 4 0 1 76 12 397
2019 Supervisor 45 28 14 8 3 0 1 74 11 183
2019 Non-supervisor 47 25 15 7 4 1 0 74 12 511

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 32 29 11 4 0 0 56 15 162
2020 Non-supervisor 35 24 21 12 7 1 0 60 18 400

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 32 25 17 7 0 0 51 25 165
2020 Non-supervisor 40 28 17 10 4 0 1 69 14 396
2019 Supervisor 24 30 27 12 6 0 1 55 18 182
2019 Non-supervisor 43 34 13 5 4 1 0 78 9 507
2018 Supervisor 19 31 24 17 9 0 0 50 26 152
2018 Non-supervisor 39 28 17 11 5 0 2 67 16 408
2017 Supervisor 17 34 24 12 12 0 1 52 24 159
2017 Non-supervisor 36 30 18 9 3 0 3 69 12 430

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 27 18 9 4 0 2 69 13 164
2020 Non-supervisor 49 25 13 7 4 1 1 76 11 396
2019 Supervisor 58 24 10 2 5 0 1 83 7 183
2019 Non-supervisor 59 19 11 5 4 1 1 80 9 512
2018 Supervisor 58 20 12 5 3 0 2 79 8 152
2018 Non-supervisor 54 21 11 6 5 0 3 77 11 403
2017 Supervisor 58 20 10 7 4 0 1 79 12 159
2017 Non-supervisor 49 23 14 6 5 0 2 74 12 433

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 28 30 11 7 0 0 52 18 165
2020 Non-supervisor 24 35 21 9 10 0 1 59 19 398

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 16 11 4 2 2 3 83 6 162
2020 Non-supervisor 66 15 7 2 1 1 7 89 4 398
2019 Supervisor 78 10 3 1 0 1 7 96 1 183
2019 Non-supervisor 74 11 4 1 2 1 7 92 4 512
2018 Supervisor 71 16 3 1 1 3 6 95 2 151
2018 Non-supervisor 71 12 4 2 4 1 7 89 6 404

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 10 6 3 0 1 3 91 3 164
2020 Non-supervisor 78 8 4 2 3 0 5 91 6 398
2019 Supervisor 73 12 4 5 1 0 4 90 6 183
2019 Non-supervisor 77 9 4 3 3 1 3 89 7 512
2018 Supervisor 72 12 5 4 4 1 3 87 8 152
2018 Non-supervisor 65 14 9 2 4 1 5 84 7 408
2017 Supervisor 72 16 5 2 3 0 2 89 5 159
2017 Non-supervisor 68 14 4 5 4 1 4 86 9 432

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 18 11 6 1 0 0 83 6 164
2020 Non-supervisor 69 19 8 2 1 0 2 89 3 396
2019 Supervisor 60 25 8 5 1 0 1 86 6 181
2019 Non-supervisor 64 20 9 2 3 0 2 86 6 510
2018 Supervisor 50 37 8 3 2 0 0 87 5 152
2018 Non-supervisor 60 21 9 4 3 0 3 83 7 408
2017 Supervisor 54 23 14 4 4 1 1 77 8 158
2017 Non-supervisor 54 28 7 5 3 0 4 84 8 431

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 19 5 5 1 0 2 88 7 163
2020 Non-supervisor 68 14 7 4 5 0 2 84 9 396
2019 Supervisor 59 21 9 5 3 0 2 82 8 181
2019 Non-supervisor 66 17 7 4 3 1 2 86 8 510
2018 Supervisor 56 21 9 6 6 0 2 78 12 152
2018 Non-supervisor 58 16 12 7 5 0 2 76 12 408
2017 Supervisor 61 21 9 3 4 0 2 83 7 159
2017 Non-supervisor 57 18 11 6 5 0 3 78 11 431

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 27 16 6 1 0 1 77 7 166
2020 Non-supervisor 66 4 2 0 0 0 28 97 0 399
2019 Supervisor 45 33 13 7 1 0 1 78 8 181
2019 Non-supervisor 63 4 1 0 1 1 31 97 1 505
2018 Supervisor 40 31 15 10 3 0 1 72 13 152
2018 Non-supervisor 58 4 3 0 1 0 33 93 2 407
2017 Supervisor 46 23 19 8 2 0 1 70 11 159
2017 Non-supervisor 53 6 2 1 0 0 38 96 1 432

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 18 6 0 1 0 3 93 1 165
2020 Non-supervisor 75 15 3 2 1 0 5 94 3 400
2019 Supervisor 74 15 4 3 0 0 3 92 3 182
2019 Non-supervisor 72 14 6 1 0 1 6 92 1 508
2018 Supervisor 70 22 4 3 0 0 1 93 3 152
2018 Non-supervisor 63 17 7 1 1 0 10 89 3 409
2017 Supervisor 70 17 7 1 1 0 4 90 3 159
2017 Non-supervisor 69 15 5 2 0 0 9 93 2 429

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 18 8 1 1 0 1 89 2 165
2020 Non-supervisor 73 12 6 3 1 1 3 88 5 396
2019 Supervisor 87 6 4 0 1 0 2 95 1 183
2019 Non-supervisor 76 11 4 2 2 1 4 92 4 510
2018 Supervisor 82 11 2 1 2 0 2 95 3 152
2018 Non-supervisor 71 13 6 2 2 1 6 89 4 408
2017 Supervisor 78 12 5 1 1 0 3 93 3 159
2017 Non-supervisor 67 12 6 4 3 1 7 86 7 432

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 24 15 5 5 0 0 76 9 166
2020 Non-supervisor 42 29 16 5 5 1 1 73 11 399
2019 Supervisor 54 27 14 3 1 0 1 83 4 183
2019 Non-supervisor 50 25 16 5 2 1 1 76 7 510
2018 Supervisor 50 31 14 2 2 0 0 82 4 151
2018 Non-supervisor 42 30 16 5 3 0 4 75 8 409
2017 Supervisor 51 27 16 4 3 0 1 78 7 158
2017 Non-supervisor 41 32 16 5 3 0 4 76 8 432

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 41 24 10 1 0 0 65 11 166
2020 Non-supervisor 27 42 20 7 4 0 0 69 10 398

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 21 41 22 9 0 1 27 32 165
2020 Non-supervisor 19 35 32 11 3 0 0 53 14 399
2019 Supervisor 11 29 42 17 1 0 1 40 18 182
2019 Non-supervisor 24 37 28 8 2 1 0 62 10 514
2018 Supervisor 9 24 38 23 5 0 0 34 29 152
2018 Non-supervisor 19 37 32 8 4 0 0 56 12 409
2017 Supervisor 3 28 43 21 6 0 0 30 26 158
2017 Non-supervisor 12 33 38 13 3 0 1 46 16 433

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 26 37 14 3 0 1 17 45 166
2020 Non-supervisor 8 14 33 29 16 0 0 45 22 397
2019 Supervisor 7 22 47 16 8 0 1 24 29 183
2019 Non-supervisor 6 14 37 24 18 1 0 43 20 511
2018 Supervisor 13 26 35 19 7 0 0 26 38 150
2018 Non-supervisor 7 16 37 27 12 0 1 40 23 407
2017 Supervisor 8 25 46 20 1 0 0 21 33 158
2017 Non-supervisor 6 16 38 25 12 1 1 38 23 431

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 37 8 2 1 0 1 88 4 166
2020 Non-supervisor 49 39 7 3 1 1 0 89 5 398
2019 Supervisor 39 47 9 3 0 2 1 88 3 182
2019 Non-supervisor 41 41 8 5 1 3 0 85 6 514
2018 Supervisor 32 47 13 4 2 1 0 81 6 150
2018 Non-supervisor 35 43 11 5 2 3 0 81 8 407
2017 Supervisor 22 54 16 5 2 1 0 77 7 159
2017 Non-supervisor 24 40 16 9 5 6 0 69 14 433

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 40 10 10 6 1 1 73 17 166
2020 Non-supervisor 43 32 13 7 3 2 0 76 11 399

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 27 8 9 8 0 1 75 16 166
2020 Non-supervisor 45 32 7 9 6 1 0 78 15 399

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 30 9 6 2 1 1 84 7 166
2020 Non-supervisor 54 28 9 5 2 1 1 84 7 398

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 38 14 14 3 1 0 69 17 165
2020 Non-supervisor 43 32 14 7 3 0 0 76 10 400
2019 Supervisor 32 45 14 6 1 1 0 78 7 183
2019 Non-supervisor 33 41 13 7 4 3 0 76 11 510
2018 Supervisor 31 41 14 10 3 1 0 73 13 152
2018 Non-supervisor 29 40 13 12 3 2 0 71 16 407
2017 Supervisor 18 49 18 11 4 1 0 67 14 158
2017 Non-supervisor 19 41 16 14 7 3 0 61 22 433

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 40 8 12 2 0 1 78 14 165
2020 Non-supervisor 47 41 6 5 1 0 0 88 6 399

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 32 12 17 5 0 1 65 22 163
2020 Non-supervisor 44 36 9 7 3 0 0 81 10 396

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 39 15 6 2 0 2 77 8 166
2020 Non-supervisor 39 39 14 5 0 1 2 80 6 397

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 39 10 4 2 0 2 84 5 166
2020 Non-supervisor 51 35 8 3 1 1 1 89 3 399

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 13 2 1 0 1 1 97 1 166
2020 Non-supervisor 82 16 1 0 0 1 0 99 0 400

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 26 6 3 1 0 1 91 3 166
2020 Non-supervisor 61 30 4 3 1 1 0 93 3 397

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 27 7 7 4 0 1 81 12 165
2020 Non-supervisor 57 25 8 5 4 1 0 83 9 399

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 25 12 5 2 1 1 81 7 165
2020 Non-supervisor 60 27 6 5 1 1 0 88 6 400

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 49 14 9 3 0 3 74 12 166
2019 Supervisor 23 48 13 9 1 2 3 75 11 182

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 100 0 166

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 27 19 22 9 1 1 49 31 166
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 165
2020 Non-supervisor 9 91 394

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 166
2020 Non-supervisor 20 80 396
2019 Supervisor 13 87 182
2019 Non-supervisor 21 79 512
2017 Supervisor 14 86 159
2017 Non-supervisor 24 76 432
2014 Supervisor 21 79 155
2014 Non-supervisor 23 77 431

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 32
2020 Non-supervisor 63 37 82

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 88 12 33
2020 Non-supervisor 84 16 82
2019 Supervisor 97 3 25
2019 Non-supervisor 90 10 110
2017 Supervisor 86 14 23
2017 Non-supervisor 84 16 103
2014 Supervisor 74 26 32
2014 Non-supervisor 87 13 100

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 24 30 3 0 0 0 68 3 30
2020 Non-supervisor 54 34 8 4 0 0 0 88 4 70
2019 Supervisor 46 49 0 5 0 0 0 95 5 23
2019 Non-supervisor 51 31 4 8 6 0 0 82 14 98
2017 Supervisor 41 49 0 5 0 5 0 94 6 19
2017 Non-supervisor 46 38 6 4 7 0 0 84 10 87
2014 Supervisor 55 29 0 7 4 0 5 88 12 24
2014 Non-supervisor 44 34 8 8 5 1 0 79 13 87

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 25 7 6 2 1 2 84 9 166
2020 Non-supervisor 56 30 5 4 2 2 1 89 6 399
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 51 13 1 60 40 166
2020 Non-supervisor 33 49 18 1 60 40 400

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 59
2020 Non-supervisor 35 65 135

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 20 20 26 21 0 1 32 47 58
2020 Non-supervisor 20 21 14 19 17 1 9 45 39 136

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 22 11 29 27 1 3 29 59 58
2020 Non-supervisor 11 18 13 20 33 0 5 31 55 135

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 20 22 13 6 0 5 57 20 166
2020 Non-supervisor 35 18 15 11 8 2 10 61 21 397
2019 Supervisor 28 19 21 13 15 0 5 49 30 175
2019 Non-supervisor 34 15 15 13 13 2 8 55 29 504
2018 Supervisor 35 17 15 14 14 0 4 55 29 151
2018 Non-supervisor 30 16 15 12 17 1 9 51 32 411
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