2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 44 4 24 0 0 0 72 24 25
2020 FI-03 25 50 0 25 0 0 0 75 25 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 68 28 4 0 0 0 0 96 0 25
2020 FI-03 83 8 8 0 0 0 0 92 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 44 36 8 12 0 0 0 80 12 25
2020 FI-03 50 42 0 8 0 0 0 92 8 12
2019 FI 40 17 12 19 12 0 0 57 31 58
2019 FI-01 38 25 6 19 13 0 0 63 31 16
2019 FI-03 42 16 16 11 16 0 0 58 26 19

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 52 4 16 12 0 0 68 28 25
2020 FI-03 8 58 0 17 17 0 0 67 33 12
2019 FI 19 28 21 22 10 0 0 47 33 58
2019 FI-01 25 13 31 19 13 0 0 38 31 16
2019 FI-03 11 37 11 26 16 0 0 47 42 19
2018 FI 12 57 10 14 8 0 0 69 22 51
2018 FI-01 18 53 0 18 12 0 0 71 29 17
2018 FI-03 6 63 19 6 6 0 0 69 13 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 48 8 8 0 0 0 84 8 25
2020 FI-03 42 58 0 0 0 0 0 100 0 12
2019 FI 31 34 14 10 10 0 0 66 21 58
2019 FI-01 38 25 13 13 13 0 0 63 25 16
2019 FI-03 32 26 16 11 16 0 0 58 26 19

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 48 4 12 0 4 0 83 13 25
2020 FI-03 25 58 0 17 0 0 0 83 17 12
2019 FI 34 36 16 7 7 0 0 71 14 58
2019 FI-01 38 25 25 6 6 0 0 63 13 16
2019 FI-03 26 53 11 0 11 0 0 79 11 19
2018 FI 31 41 12 8 8 0 0 73 16 51
2018 FI-01 47 41 12 0 0 0 0 88 0 17
2018 FI-03 31 38 19 13 0 0 0 69 13 16

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 60 12 4 0 0 0 84 4 25
2020 FI-03 17 75 8 0 0 0 0 92 0 12
2019 FI 24 40 24 7 5 0 0 64 12 58
2019 FI-01 31 38 19 0 13 0 0 69 13 16
2019 FI-03 16 47 32 5 0 0 0 63 5 19
2018 FI 22 51 10 14 4 0 0 73 18 51
2018 FI-01 24 53 0 18 6 0 0 76 24 17
2018 FI-03 31 50 6 13 0 0 0 81 13 16

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 44 28 16 8 0 4 0 75 8 25
2020 FI-03 42 25 17 17 0 0 0 67 17 12
2019 FI 24 36 14 21 5 0 0 60 26 58
2019 FI-01 31 19 13 25 13 0 0 50 38 16
2019 FI-03 21 37 21 21 0 0 0 58 21 19
2018 FI 24 35 18 12 12 0 0 59 24 51
2018 FI-01 35 24 18 12 12 0 0 59 24 17
2018 FI-03 25 56 6 13 0 0 0 81 13 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 42 33 8 17 0 0 0 75 17 24
2020 FI-03 36 45 9 9 0 0 0 82 9 11
2019 FI 21 31 21 17 10 0 0 52 28 58
2019 FI-01 31 19 25 13 13 0 0 50 25 16
2019 FI-03 16 32 26 21 5 0 0 47 26 19
2018 FI 18 29 25 14 14 0 0 47 27 51
2018 FI-01 29 29 18 6 18 0 0 59 24 17
2018 FI-03 19 19 31 25 6 0 0 38 31 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 60 40 0 0 0 0 0 100 0 25
2020 FI-03 58 42 0 0 0 0 0 100 0 12
2019 FI 34 31 22 9 3 0 0 66 12 58
2019 FI-01 31 19 44 0 6 0 0 50 6 16
2019 FI-03 37 37 16 11 0 0 0 74 11 19
2018 FI 40 30 24 4 2 0 0 70 6 50
2018 FI-01 35 29 18 12 6 0 0 65 18 17
2018 FI-03 44 31 25 0 0 0 0 75 0 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 48 16 4 0 0 0 80 4 25
2020 FI-03 33 50 17 0 0 0 0 83 0 12
2019 FI 28 42 12 11 7 0 0 70 18 57
2019 FI-01 31 25 19 13 13 0 0 56 25 16
2019 FI-03 33 50 11 6 0 0 0 83 6 18
2018 FI 22 45 18 10 4 0 0 67 14 49
2018 FI-01 31 31 13 19 6 0 0 63 25 16
2018 FI-03 25 44 31 0 0 0 0 69 0 16

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 52 36 12 0 0 0 0 88 0 25
2020 FI-03 50 42 8 0 0 0 0 92 0 12
2019 FI 38 40 14 7 2 0 0 78 9 58
2019 FI-01 44 25 19 6 6 0 0 69 13 16
2019 FI-03 32 53 11 5 0 0 0 84 5 19
2018 FI 30 48 16 4 2 0 0 78 6 50
2018 FI-01 41 35 12 6 6 0 0 76 12 17
2018 FI-03 31 44 25 0 0 0 0 75 0 16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 40 28 0 0 0 4 71 0 25
2020 FI-03 25 33 42 0 0 0 0 58 0 12
2019 FI 29 38 12 14 7 0 0 67 21 58
2019 FI-01 25 44 6 13 13 0 0 69 25 16
2019 FI-03 26 37 26 11 0 0 0 63 11 19
2018 FI 30 34 16 6 14 0 0 64 20 50
2018 FI-01 29 35 12 6 18 0 0 65 24 17
2018 FI-03 25 44 13 0 19 0 0 69 19 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 44 28 20 4 0 0 4 75 4 25
2020 FI-03 33 33 25 8 0 0 0 67 8 12
2019 FI 28 33 19 16 5 0 0 60 21 58
2019 FI-01 44 19 13 13 13 0 0 63 25 16
2019 FI-03 21 42 21 16 0 0 0 63 16 19
2018 FI 28 34 18 12 8 0 0 62 20 50
2018 FI-01 35 29 18 12 6 0 0 65 18 17
2018 FI-03 25 44 19 6 6 0 0 69 13 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 33 42 4 17 0 4 0 78 17 24
2020 FI-03 27 45 0 27 0 0 0 73 27 11
2019 FI 26 33 16 19 5 0 0 60 25 57
2019 FI-01 38 19 19 19 6 0 0 56 25 16
2019 FI-03 21 47 11 11 11 0 0 68 21 19
2018 FI 24 44 10 16 6 0 0 68 22 50
2018 FI-01 29 41 6 18 6 0 0 71 24 17
2018 FI-03 19 44 6 31 0 0 0 63 31 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 44 20 0 0 0 0 80 0 25
2020 FI-03 42 50 8 0 0 0 0 92 0 12
2019 FI 32 42 16 5 5 0 0 74 11 57
2019 FI-01 38 31 13 13 6 0 0 69 19 16
2019 FI-03 26 53 16 5 0 0 0 79 5 19
2018 FI 32 38 16 12 2 0 0 70 14 50
2018 FI-01 41 29 18 12 0 0 0 71 12 17
2018 FI-03 38 31 13 19 0 0 0 69 19 16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 24 28 20 4 0 0 48 24 25
2020 FI-03 25 17 25 25 8 0 0 42 33 12
2019 FI 34 36 16 9 5 0 0 70 14 56
2019 FI-01 67 13 13 7 0 0 0 80 7 15
2019 FI-03 26 37 21 5 11 0 0 63 16 19
2018 FI 31 31 25 6 6 0 0 63 12 51
2018 FI-01 47 29 24 0 0 0 0 76 0 17
2018 FI-03 25 31 38 6 0 0 0 56 6 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 16 40 16 4 4 0 21 38 25
2020 FI-03 8 25 50 17 0 0 0 17 33 12
2019 FI 22 41 21 14 2 0 0 16 64 58
2019 FI-01 25 38 19 13 6 0 0 19 63 16
2019 FI-03 16 58 21 5 0 0 0 5 74 19
2018 FI 27 43 12 14 0 0 4 14 73 51
2018 FI-01 12 29 24 24 0 0 12 27 47 17
2018 FI-03 25 50 6 19 0 0 0 19 75 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 20 24 20 4 16 0 29 43 25
2020 FI-03 8 25 33 17 0 17 0 20 40 12
2019 FI 32 35 16 7 5 5 0 13 70 57
2019 FI-01 13 38 13 13 13 13 0 29 57 16
2019 FI-03 39 33 28 0 0 0 0 0 72 18
2018 FI 37 39 16 2 2 0 4 4 80 51
2018 FI-01 24 29 29 6 0 0 12 7 60 17
2018 FI-03 38 50 6 0 6 0 0 6 88 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 12 28 36 12 4 8 0 17 43 25
2020 FI-03 8 25 42 17 0 8 0 18 36 12
2019 FI 33 28 21 14 0 3 2 15 64 58
2019 FI-01 25 25 13 25 0 6 6 29 57 16
2019 FI-03 32 16 37 11 0 5 0 11 50 19
2018 FI 33 29 24 10 2 2 0 12 64 51
2018 FI-01 35 24 18 18 6 0 0 24 59 17
2018 FI-03 25 38 31 6 0 0 0 6 63 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 21 38 33 8 0 0 0 8 58 24
2020 FI-03 17 50 25 8 0 0 0 8 67 12
2019 FI 26 26 30 9 7 2 0 16 54 57
2019 FI-03 21 42 32 0 0 5 0 0 67 19
2018 FI 22 33 25 16 2 2 0 18 56 51
2018 FI-01 12 18 35 24 6 6 0 31 31 17
2018 FI-03 25 31 25 19 0 0 0 19 56 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 24 36 4 0 0 12 5 55 25
2020 FI-03 33 25 33 0 0 0 8 0 64 12
2019 FI 22 29 22 19 7 0 0 26 52 58
2019 FI-01 13 19 13 38 19 0 0 56 31 16
2019 FI-03 26 32 32 5 5 0 0 11 58 19
2018 FI 26 34 22 10 4 4 0 15 63 50
2018 FI-01 12 24 24 24 12 6 0 38 38 17
2018 FI-03 27 53 7 7 0 7 0 7 86 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 17 8 46 8 4 13 4 15 30 24
2020 FI-03 18 18 36 18 0 0 9 20 40 11
2019 FI 36 26 17 12 3 3 2 16 65 58
2019 FI-01 31 31 13 13 6 6 0 20 67 16
2019 FI-03 32 26 32 5 0 5 0 6 61 19
2018 FI 32 44 16 4 2 2 0 6 78 50
2018 FI-01 29 29 29 0 6 6 0 6 63 17
2018 FI-03 31 56 13 0 0 0 0 0 88 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 8 20 44 8 0 20 0 10 35 25
2020 FI-03 8 17 42 8 0 25 0 11 33 12
2019 FI 16 29 33 16 3 3 0 20 46 58
2019 FI-01 13 25 31 19 6 6 0 27 40 16
2019 FI-03 5 37 42 11 0 5 0 11 44 19
2018 FI 25 24 33 10 4 4 0 14 51 51
2018 FI-01 24 24 35 6 12 0 0 18 47 17
2018 FI-03 31 19 25 19 0 6 0 20 53 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 4 24 24 32 12 4 0 46 29 25
2020 FI-03 8 8 25 33 25 0 0 58 17 12
2019 FI 21 19 24 28 9 0 0 36 40 58
2019 FI-01 25 19 6 38 13 0 0 50 44 16
2019 FI-03 16 16 42 21 5 0 0 26 32 19
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 28 8 4 0 20 4 84 5 25
2020 FI-03 25 33 8 8 0 17 8 78 11 12
2019 FI 19 23 28 7 9 7 7 49 18 57
2019 FI-01 19 19 31 6 6 19 0 46 15 16
2019 FI-03 16 26 32 5 5 5 11 50 13 19
2018 FI 16 31 22 4 8 12 8 59 15 51
2018 FI-01 24 24 24 0 0 18 12 67 0 17
2018 FI-03 6 25 31 13 19 0 6 33 33 16

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 60 28 8 0 0 4 0 92 0 25
2020 FI-03 50 42 8 0 0 0 0 92 0 12
2019 FI 39 30 12 11 4 5 0 72 15 57
2019 FI-01 38 13 13 25 0 13 0 57 29 16
2019 FI-03 32 47 5 5 5 5 0 83 11 19
2018 FI 35 43 12 6 2 2 0 79 8 49
2018 FI-01 35 35 18 6 0 6 0 75 6 17
2018 FI-03 31 50 13 0 6 0 0 81 6 16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 68 28 4 0 0 0 0 96 0 25
2020 FI-03 58 33 8 0 0 0 0 92 0 12
2019 FI 47 35 7 7 4 0 0 82 11 57
2019 FI-01 56 19 6 6 13 0 0 75 19 16
2019 FI-03 37 53 5 5 0 0 0 89 5 19
2018 FI 38 46 10 4 2 0 0 84 6 50
2018 FI-01 56 31 6 0 6 0 0 88 6 16
2018 FI-03 25 63 13 0 0 0 0 88 0 16

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 56 24 16 0 0 4 0 83 0 25
2020 FI-03 50 25 25 0 0 0 0 75 0 12
2019 FI 41 32 16 9 2 0 0 73 11 56
2019 FI-01 56 6 25 13 0 0 0 63 13 16
2019 FI-03 32 47 11 5 5 0 0 79 11 19
2018 FI 31 41 20 4 2 0 2 74 6 51
2018 FI-01 41 29 18 6 0 0 6 75 6 17
2018 FI-03 31 56 13 0 0 0 0 88 0 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 52 16 8 4 0 16 4 85 5 25
2020 FI-03 42 17 17 8 0 8 8 70 10 12
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 76 20 0 0 4 0 0 96 4 25
2020 FI-03 75 25 0 0 0 0 0 100 0 12
2019 FI 35 39 11 5 5 4 2 78 11 57
2019 FI-01 31 38 13 13 0 6 0 73 13 16
2019 FI-03 47 32 11 0 11 0 0 79 11 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 56 28 8 8 0 0 0 84 8 25
2020 FI-03 50 25 8 17 0 0 0 75 17 12
2019 FI 29 40 14 5 10 2 0 70 16 58
2019 FI-01 31 44 13 0 6 6 0 80 7 16
2019 FI-03 21 53 11 0 16 0 0 74 16 19
2018 FI 26 38 18 12 6 0 0 64 18 50
2018 FI-01 31 38 13 6 13 0 0 69 19 16
2018 FI-03 25 38 19 19 0 0 0 63 19 16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 60 28 8 0 0 4 0 92 0 25
2020 FI-03 50 42 8 0 0 0 0 92 0 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 68 24 4 0 4 0 0 92 4 25
2020 FI-03 67 33 0 0 0 0 0 100 0 12
2019 FI 35 35 14 5 9 2 0 71 14 57
2019 FI-01 31 38 19 6 6 0 0 69 13 16
2019 FI-03 37 37 0 5 16 5 0 78 22 19
2018 FI 26 38 20 10 6 0 0 64 16 50
2018 FI-01 25 38 25 0 13 0 0 63 13 16
2018 FI-03 19 31 25 19 6 0 0 50 25 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FI 60 40 25
2020 FI-03 58 42 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 64 20 4 0 0 4 8 95 0 25
2020 FI-03 58 25 0 0 0 8 8 100 0 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 52 28 12 8 0 0 0 80 8 25
2020 FI-03 33 42 8 17 0 0 0 75 17 12
2019 FI 34 29 21 5 9 2 0 65 14 58
2019 FI-01 38 31 19 0 6 6 0 73 7 16
2019 FI-03 37 26 16 5 16 0 0 63 21 19
2018 FI 32 36 14 12 6 0 0 68 18 50
2018 FI-01 38 31 13 13 6 0 0 69 19 16
2018 FI-03 25 38 25 6 6 0 0 63 13 16
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 56 24 0 8 0 12 0 91 9 25
2020 FI-03 58 42 0 0 0 0 0 100 0 12
2019 FI 12 42 23 5 4 14 0 63 10 57
2019 FI-01 25 44 19 6 0 6 0 73 7 16
2019 FI-03 6 50 22 6 6 11 0 63 13 18
2018 FI 22 35 24 6 4 10 0 63 11 51
2018 FI-01 29 24 24 6 0 18 0 64 7 17
2018 FI-03 19 31 25 13 0 13 0 57 14 16

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 48 44 0 4 0 4 0 96 4 25
2020 FI-03 58 42 0 0 0 0 0 100 0 12
2019 FI 18 39 16 14 9 5 0 59 24 57
2019 FI-01 38 25 19 13 0 6 0 67 13 16
2019 FI-03 11 50 17 11 11 0 0 61 22 18
2018 FI 18 31 20 16 12 4 0 51 29 51
2018 FI-01 24 24 18 18 12 6 0 50 31 17
2018 FI-03 19 25 25 25 6 0 0 44 31 16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 40 32 12 8 0 8 0 78 9 25
2020 FI-03 42 42 8 8 0 0 0 83 8 12
2019 FI 16 25 23 18 11 9 0 44 31 57
2019 FI-01 38 19 19 13 6 6 0 60 20 16
2019 FI-03 6 28 28 17 11 11 0 38 31 18
2018 FI 10 31 20 22 10 8 0 45 34 51
2018 FI-01 24 18 24 12 18 6 0 44 31 17
2018 FI-03 0 31 31 25 0 13 0 36 29 16

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 44 8 12 0 0 0 80 12 25
2020 FI-03 42 33 8 17 0 0 0 75 17 12
2019 FI 14 26 19 18 19 4 0 42 38 57
2019 FI-01 25 31 13 13 13 6 0 60 27 16
2019 FI-03 11 22 22 17 22 6 0 35 41 18
2018 FI 10 27 22 22 20 0 0 37 41 51
2018 FI-01 18 18 29 18 18 0 0 35 35 17
2018 FI-03 0 25 31 31 13 0 0 25 44 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 56 36 4 4 0 0 0 92 4 25
2020 FI-03 58 42 0 0 0 0 0 100 0 12
2019 FI 45 22 17 9 2 3 2 71 11 58
2019 FI-01 50 25 19 0 6 0 0 75 6 16
2019 FI-03 47 11 26 5 0 11 0 65 6 19
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 40 24 12 0 4 0 63 13 25
2020 FI-03 17 42 25 17 0 0 0 58 17 12
2019 FI 16 45 19 12 7 2 0 61 19 58
2019 FI-01 31 38 19 6 0 6 0 73 7 16
2019 FI-03 11 53 16 11 11 0 0 63 21 19
2018 FI 20 35 18 20 8 0 0 55 27 51
2018 FI-01 18 41 6 18 18 0 0 59 35 17
2018 FI-03 13 25 44 13 6 0 0 38 19 16

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 32 20 16 8 4 0 54 25 25
2020 FI-03 17 42 17 17 8 0 0 58 25 12
2019 FI 9 18 22 27 22 2 0 28 50 55
2019 FI-01 20 7 20 20 27 7 0 29 50 15
2019 FI-03 0 32 16 37 16 0 0 32 53 19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 28 8 12 4 16 0 71 19 25
2020 FI-03 25 42 17 8 0 8 0 73 9 12
2019 FI 17 36 14 17 9 5 2 57 28 58
2019 FI-01 25 19 19 19 6 13 0 50 29 16
2019 FI-03 16 37 11 16 11 5 5 59 29 19
2018 FI 14 31 22 20 6 6 2 49 28 51
2018 FI-01 29 24 24 6 6 6 6 60 13 17
2018 FI-03 13 38 6 31 6 6 0 53 40 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 32 16 0 0 16 0 81 0 25
2020 FI-03 25 50 25 0 0 0 0 75 0 12
2019 FI 19 34 22 12 7 5 0 56 20 58
2019 FI-01 31 38 13 0 6 13 0 79 7 16
2019 FI-03 5 42 26 21 5 0 0 47 26 19
2018 FI 16 27 37 14 2 4 0 45 16 51
2018 FI-01 41 24 29 6 0 0 0 65 6 17
2018 FI-03 0 19 63 6 0 13 0 21 7 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 8 16 12 4 36 4 47 27 25
2020 FI-03 8 17 33 0 8 25 8 38 13 12
2019 FI 10 19 22 19 10 19 0 36 36 58
2019 FI-01 19 25 13 13 13 19 0 54 31 16
2019 FI-03 0 16 26 16 11 32 0 23 38 19
2018 FI 12 14 24 12 16 20 4 33 36 51
2018 FI-01 35 18 18 0 0 24 6 75 0 17
2018 FI-03 0 13 25 25 19 19 0 15 54 16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 36 16 4 0 12 0 77 5 25
2020 FI-03 8 58 17 8 0 8 0 73 9 12
2019 FI 22 40 16 17 5 0 0 62 22 58
2019 FI-01 44 38 6 6 6 0 0 81 13 16
2019 FI-03 11 53 11 21 5 0 0 63 26 19
2018 FI 18 39 18 12 8 4 2 60 21 51
2018 FI-01 24 41 6 18 12 0 0 65 29 17
2018 FI-03 13 38 25 13 6 6 0 53 20 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 36 8 16 4 4 4 70 22 25
2020 FI-03 25 33 17 17 8 0 0 58 25 12
2019 FI 26 36 17 7 12 2 0 63 19 58
2019 FI-01 38 25 13 6 19 0 0 63 25 16
2019 FI-03 21 42 16 5 11 5 0 67 17 19
2018 FI 22 35 16 16 10 2 0 58 26 51
2018 FI-01 24 29 12 18 18 0 0 53 35 17
2018 FI-03 19 38 13 25 0 6 0 60 27 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 60 28 8 4 0 0 0 88 4 25
2020 FI-03 67 33 0 0 0 0 0 100 0 12
2019 FI 45 22 16 3 2 2 10 76 6 58
2019 FI-01 69 13 0 0 0 6 13 100 0 16
2019 FI-03 37 26 21 0 5 0 11 71 6 19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 60 20 8 8 0 4 0 83 8 25
2020 FI-03 50 33 8 8 0 0 0 83 8 12
2019 FI 39 25 25 4 5 0 4 65 9 57
2019 FI-01 50 31 13 0 6 0 0 81 6 16
2019 FI-03 26 11 42 5 11 0 5 39 17 19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 84 0 4 0 0 12 0 95 0 25
2020 FI-03 92 0 0 0 0 8 0 100 0 12
2019 FI 57 10 7 3 2 12 9 85 7 58
2019 FI-01 63 13 6 13 0 0 6 80 13 16
2019 FI-03 42 16 5 0 5 21 11 85 8 19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 75 8 0 0 0 4 13 100 0 24
2020 FI-03 73 9 0 0 0 0 18 100 0 11
2019 FI 62 9 2 2 3 10 12 91 7 58
2019 FI-01 69 13 0 6 6 0 6 87 13 16
2019 FI-03 53 5 0 0 5 16 21 92 8 19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 48 16 8 0 12 0 73 9 25
2020 FI-03 17 58 17 8 0 0 0 75 8 12
2019 FI 11 51 14 16 4 5 0 65 20 57
2019 FI-01 13 50 6 19 6 6 0 67 27 16
2019 FI-03 0 63 11 16 0 11 0 71 18 19
2018 FI 16 42 18 14 4 4 2 62 19 50
2018 FI-01 29 35 6 29 0 0 0 65 29 17
2018 FI-03 13 50 31 0 0 6 0 67 0 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 56 4 0 0 4 0 96 0 25
2020 FI-03 33 58 8 0 0 0 0 92 0 12
2019 FI 24 47 17 7 2 3 0 73 9 58
2019 FI-01 44 13 25 19 0 0 0 56 19 16
2019 FI-03 11 74 5 0 0 11 0 94 0 19
2018 FI 33 57 6 0 2 2 0 92 2 51
2018 FI-01 41 41 12 0 0 6 0 88 0 17
2018 FI-03 25 69 6 0 0 0 0 94 0 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 40 12 0 0 12 0 86 0 25
2020 FI-03 42 33 17 0 0 8 0 82 0 12
2019 FI 29 48 10 7 2 3 0 80 9 58
2019 FI-01 44 31 6 13 6 0 0 75 19 16
2019 FI-03 26 47 16 0 0 11 0 82 0 19
2018 FI 35 47 8 2 2 6 0 88 4 51
2018 FI-01 41 35 6 0 0 18 0 93 0 17
2018 FI-03 25 63 6 0 6 0 0 88 6 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 36 12 0 0 24 0 84 0 25
2020 FI-03 25 33 17 0 0 25 0 78 0 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 44 12 4 0 4 0 83 4 25
2020 FI-03 33 58 8 0 0 0 0 92 0 12

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 56 44 0 0 0 0 0 100 0 25
2020 FI-03 58 42 0 0 0 0 0 100 0 12
2019 FI 28 55 12 3 0 2 0 84 4 58
2019 FI-01 44 44 13 0 0 0 0 88 0 16
2019 FI-03 16 68 11 0 0 5 0 89 0 19
2018 FI 33 51 10 4 2 0 0 84 6 51
2018 FI-01 47 47 6 0 0 0 0 94 0 17
2018 FI-03 31 50 19 0 0 0 0 81 0 16

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 64 4 12 4 0 0 80 16 25
2020 FI-03 17 58 8 8 8 0 0 75 17 12
2019 FI 14 31 33 10 10 2 0 46 21 58
2019 FI-01 19 38 25 6 13 0 0 56 19 16
2019 FI-03 11 42 21 11 16 0 0 53 26 19
2018 FI 20 22 29 14 14 2 0 42 28 51
2018 FI-01 41 24 18 6 12 0 0 65 18 17
2018 FI-03 19 13 25 25 19 0 0 31 44 16

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 60 16 8 0 0 0 76 8 25
2020 FI-03 25 58 8 8 0 0 0 83 8 12
2019 FI 17 38 26 12 7 0 0 55 19 58
2019 FI-01 25 44 19 6 6 0 0 69 13 16
2019 FI-03 16 37 21 16 11 0 0 53 26 19
2018 FI 24 24 25 18 10 0 0 47 27 51
2018 FI-01 47 12 18 12 12 0 0 59 24 17
2018 FI-03 19 31 19 25 6 0 0 50 31 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 12 52 8 12 4 12 0 73 18 25
2020 FI-03 17 50 0 25 0 8 0 73 27 12
2019 FI 21 28 16 12 16 9 0 53 30 58
2019 FI-01 25 19 19 13 19 6 0 47 33 16
2019 FI-03 21 42 16 5 5 11 0 71 12 19
2018 FI 18 35 16 18 10 2 2 55 29 51
2018 FI-01 35 24 12 12 12 0 6 63 25 17
2018 FI-03 19 31 19 19 13 0 0 50 31 16
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 FI 40 28 32 25
2020 FI-03 33 50 17 12
2019 FI 43 29 28 58
2019 FI-01 38 38 25 16
2019 FI-03 47 26 26 19
2018 FI 47 27 25 51
2018 FI-01 65 24 12 17
2018 FI-03 25 38 38 16

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 FI 20 20 60 0 0 0 10
2019 FI 16 12 48 8 0 16 25
2018 FI 13 38 46 0 0 4 24
2018 FI-01 9 36 45 0 0 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 0 8 4 0 64 4 63 13 25
2020 FI-03 25 0 17 0 0 58 0 60 0 12
2019 FI 16 22 16 0 5 38 3 65 9 58
2019 FI-01 19 13 19 0 6 44 0 56 11 16
2019 FI-03 11 16 11 0 5 47 11 63 13 19
2018 FI 8 18 14 8 4 38 10 50 23 50
2018 FI-01 24 6 24 0 0 35 12 56 0 17
2018 FI-03 0 19 6 19 6 44 6 38 50 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 24 28 0 0 24 0 63 0 25
2020 FI-03 25 25 33 0 0 17 0 60 0 12
2019 FI 16 38 24 2 2 17 2 66 4 58
2019 FI-01 25 19 31 6 0 19 0 54 8 16
2019 FI-03 5 32 32 0 5 21 5 50 7 19
2018 FI 12 30 18 10 4 24 2 57 19 50
2018 FI-01 35 12 12 6 0 29 6 73 9 17
2018 FI-03 0 31 31 19 0 19 0 38 23 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FI 0 100 25
2020 FI-03 0 100 12
2019 FI 9 91 58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 12 12 4 0 0 64 8 86 0 25
2020 FI-03 17 8 8 0 0 67 0 75 0 12
2019 FI 12 21 14 2 3 45 3 63 10 58
2019 FI-01 13 13 25 0 6 38 6 44 11 16
2019 FI-03 5 11 5 0 5 68 5 60 20 19
2018 FI 6 18 25 2 4 41 4 43 11 51
2018 FI-01 12 6 41 0 0 29 12 30 0 17
2018 FI-03 0 25 19 0 0 56 0 57 0 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 36 12 0 0 32 0 82 0 25
2020 FI-03 25 25 25 0 0 25 0 67 0 12
2019 FI 16 33 17 5 2 24 3 67 10 58
2019 FI-01 19 19 25 6 6 19 6 50 17 16
2019 FI-03 11 26 21 0 0 37 5 64 0 19
2018 FI 10 33 16 2 8 29 2 63 14 51
2018 FI-01 12 24 12 6 6 35 6 60 20 17
2018 FI-03 13 44 19 0 0 25 0 75 0 16
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 40 32 16 0 8 0 4 75 8 25
2020 FI-03 25 50 17 0 0 0 8 82 0 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 32 20 16 4 0 0 60 20 25
2020 FI-03 33 33 0 25 8 0 0 67 33 12
2019 FI 14 24 24 16 19 0 3 39 36 58
2019 FI-01 0 25 38 13 25 0 0 25 38 16
2019 FI-03 21 16 11 26 21 0 5 39 50 19
2018 FI 20 24 22 22 12 0 2 44 34 51
2018 FI-01 18 24 24 18 18 0 0 41 35 17
2018 FI-03 31 19 6 25 13 0 6 53 40 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 4 12 32 28 24 0 0 16 52 25
2020 FI-03 0 8 33 17 42 0 0 8 58 12
2019 FI 12 28 25 23 12 0 0 40 35 57
2019 FI-03 5 26 32 26 11 0 0 32 37 19
2018 FI 14 14 35 12 25 0 0 27 37 51
2018 FI-01 29 6 47 12 6 0 0 35 18 17
2018 FI-03 6 25 31 6 31 0 0 31 38 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 8 24 20 20 28 0 0 32 48 25
2020 FI-03 0 33 17 25 25 0 0 33 50 12
2019 FI 14 23 18 23 23 0 0 37 46 57
2019 FI-01 38 19 19 6 19 0 0 56 25 16
2019 FI-03 0 21 21 32 26 0 0 21 58 19
2018 FI 12 20 28 14 26 0 0 32 40 50
2018 FI-01 25 31 38 0 6 0 0 56 6 16
2018 FI-03 6 25 25 6 38 0 0 31 44 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 4 32 12 32 0 0 24 44 25
2020 FI-03 8 0 50 0 42 0 0 8 42 12
2019 FI 12 16 36 16 21 0 0 28 36 58
2019 FI-01 25 19 31 13 13 0 0 44 25 16
2019 FI-03 5 5 47 26 16 0 0 11 42 19
2018 FI 10 16 32 18 24 0 0 26 42 50
2018 FI-01 18 12 41 12 18 0 0 29 29 17
2018 FI-03 6 19 31 19 25 0 0 25 44 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 24 24 20 16 0 0 40 36 25
2020 FI-03 8 25 25 25 17 0 0 33 42 12
2019 FI 29 19 34 7 9 0 2 49 16 58
2019 FI-01 38 19 19 13 6 0 6 60 20 16
2019 FI-03 21 16 53 0 11 0 0 37 11 19
2018 FI 30 24 28 14 4 0 0 54 18 50
2018 FI-01 50 13 19 19 0 0 0 63 19 16
2018 FI-03 25 25 44 6 0 0 0 50 6 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 28 32 12 12 0 0 44 24 25
2020 FI-03 8 42 17 17 17 0 0 50 33 12
2019 FI 22 34 26 12 5 0 0 57 17 58
2019 FI-01 38 44 13 0 6 0 0 81 6 16
2019 FI-03 21 21 42 16 0 0 0 42 16 19
2018 FI 22 25 25 12 16 0 0 47 27 51
2018 FI-01 47 24 18 6 6 0 0 71 12 17
2018 FI-03 13 38 25 13 13 0 0 50 25 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 24 20 12 12 0 8 52 26 25
2020 FI-03 17 42 17 0 8 0 17 70 10 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 36 20 12 0 4 0 67 13 25
2020 FI-03 33 42 25 0 0 0 0 75 0 12
2019 FI 14 24 31 21 9 2 0 39 30 58
2019 FI-01 31 6 38 19 6 0 0 38 25 16
2019 FI-03 5 42 26 21 5 0 0 47 26 19
2018 FI 22 31 29 10 4 4 0 55 14 51
2018 FI-01 18 29 41 0 6 6 0 50 6 17
2018 FI-03 25 44 19 13 0 0 0 69 13 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 24 32 12 8 0 0 48 20 25
2020 FI-03 17 25 25 17 17 0 0 42 33 12
2019 FI 12 19 26 22 19 0 2 32 42 58
2019 FI-01 31 19 19 13 19 0 0 50 31 16
2019 FI-03 0 11 42 32 11 0 5 11 44 19
2018 FI 10 16 33 24 16 2 0 26 40 51
2018 FI-01 6 18 41 18 12 6 0 25 31 17
2018 FI-03 19 6 38 25 13 0 0 25 38 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 20 16 32 24 8 0 0 36 32 25
2020 FI-03 17 25 33 25 0 0 0 42 25 12
2019 FI 16 14 26 22 21 2 0 30 44 58
2019 FI-01 31 6 25 25 13 0 0 38 38 16
2019 FI-03 5 26 26 26 16 0 0 32 42 19
2018 FI 16 10 31 24 18 2 0 26 42 51
2018 FI-01 18 18 35 12 12 6 0 38 25 17
2018 FI-03 13 0 38 31 19 0 0 13 50 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 40 32 20 4 4 0 0 72 8 25
2020 FI-03 33 33 25 0 8 0 0 67 8 12
2019 FI 26 19 22 22 10 0 0 45 33 58
2019 FI-01 31 13 19 25 13 0 0 44 38 16
2019 FI-03 26 26 21 21 5 0 0 53 26 19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 28 24 12 0 0 0 64 12 25
2020 FI-03 25 17 42 17 0 0 0 42 17 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 48 20 16 0 0 0 64 16 25
2020 FI-03 17 42 17 25 0 0 0 58 25 12
2019 FI 21 26 28 17 9 0 0 47 26 58
2019 FI-01 38 13 31 19 0 0 0 50 19 16
2019 FI-03 16 32 21 21 11 0 0 47 32 19
2018 FI 22 41 18 10 10 0 0 63 20 51
2018 FI-01 29 41 18 6 6 0 0 71 12 17
2018 FI-03 19 44 13 13 13 0 0 63 25 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 64 20 12 4 0 0 0 84 4 25
2020 FI-03 67 17 8 8 0 0 0 83 8 12
2019 FI 40 16 19 11 11 0 4 58 22 57
2019 FI-01 44 6 31 13 6 0 0 50 19 16
2019 FI-03 42 11 16 11 16 0 5 56 28 19
2018 FI 48 30 12 4 6 0 0 78 10 50
2018 FI-01 50 25 13 13 0 0 0 75 13 16
2018 FI-03 69 19 13 0 0 0 0 88 0 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 32 20 8 8 0 0 64 16 25
2020 FI-03 33 33 17 8 8 0 0 67 17 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 72 8 8 8 0 0 4 83 8 25
2020 FI-03 75 8 8 0 0 0 8 91 0 12
2019 FI 55 16 12 5 2 2 9 79 8 58
2019 FI-01 63 6 19 6 0 0 6 73 7 16
2019 FI-03 53 21 5 5 0 0 16 88 6 19
2018 FI 61 18 12 0 4 0 4 83 4 49
2018 FI-01 59 12 29 0 0 0 0 71 0 17
2018 FI-03 75 25 0 0 0 0 0 100 0 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 80 12 0 4 0 0 4 96 4 25
2020 FI-03 83 8 0 0 0 0 8 100 0 12
2019 FI 53 19 9 7 0 5 7 82 8 57
2019 FI-01 38 25 13 13 0 6 6 71 14 16
2019 FI-03 42 26 5 5 0 5 16 87 7 19
2018 FI 57 16 10 4 4 2 8 80 9 51
2018 FI-01 59 18 6 6 0 6 6 87 7 17
2018 FI-03 69 13 13 0 0 0 6 87 0 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 72 16 8 4 0 0 0 88 4 25
2020 FI-03 75 17 8 0 0 0 0 92 0 12
2019 FI 47 16 19 10 0 2 7 68 11 58
2019 FI-01 50 13 19 6 0 6 6 71 7 16
2019 FI-03 47 5 16 16 0 0 16 63 19 19
2018 FI 53 25 10 4 2 0 6 83 6 51
2018 FI-01 65 29 6 0 0 0 0 94 0 17
2018 FI-03 38 38 13 6 0 0 6 80 7 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 68 20 8 0 4 0 0 88 4 25
2020 FI-03 67 33 0 0 0 0 0 100 0 12
2019 FI 42 21 11 12 7 2 5 68 21 57
2019 FI-01 44 25 6 13 6 6 0 73 20 16
2019 FI-03 37 21 5 11 11 0 16 69 25 19
2018 FI 54 8 20 4 10 0 4 65 15 50
2018 FI-01 63 6 25 6 0 0 0 69 6 16
2018 FI-03 56 13 13 6 13 0 0 69 19 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 68 12 0 4 0 0 16 95 5 25
2020 FI-03 58 17 0 8 0 0 17 90 10 12
2019 FI 34 19 12 9 2 2 22 70 14 58
2019 FI-01 50 13 6 0 0 0 31 91 0 16
2019 FI-03 32 16 5 11 5 0 32 69 23 19
2018 FI 41 25 4 0 4 2 24 89 5 51
2018 FI-01 53 12 0 0 0 6 29 100 0 17
2018 FI-03 31 31 6 0 6 0 25 83 8 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 64 28 0 4 0 0 4 96 4 25
2020 FI-03 75 17 0 0 0 0 8 100 0 12
2019 FI 56 23 5 4 0 0 12 90 4 57
2019 FI-01 50 25 6 0 0 0 19 92 0 16
2019 FI-03 47 21 5 5 0 0 21 87 7 19
2018 FI 68 12 4 0 2 2 12 93 2 50
2018 FI-01 75 13 13 0 0 0 0 88 0 16
2018 FI-03 63 25 0 0 0 0 13 100 0 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 68 20 4 8 0 0 0 88 8 25
2020 FI-03 67 25 0 8 0 0 0 92 8 12
2019 FI 67 12 5 5 2 0 9 87 8 58
2019 FI-01 63 13 0 6 0 0 19 92 8 16
2019 FI-03 74 5 5 5 0 0 11 88 6 19
2018 FI 69 12 0 6 4 0 10 89 11 51
2018 FI-01 65 18 0 6 6 0 6 88 13 17
2018 FI-03 81 13 0 6 0 0 0 94 6 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 40 28 0 0 0 0 72 0 25
2020 FI-03 25 33 42 0 0 0 0 58 0 12
2019 FI 50 17 19 5 3 0 5 71 9 58
2019 FI-01 56 13 19 0 6 0 6 73 7 16
2019 FI-03 58 21 11 5 0 0 5 83 6 19
2018 FI 39 29 16 8 6 0 2 70 14 51
2018 FI-01 18 47 12 18 6 0 0 65 24 17
2018 FI-03 69 6 19 6 0 0 0 75 6 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 52 16 4 0 0 0 80 4 25
2020 FI-03 25 58 17 0 0 0 0 83 0 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 16 20 48 16 0 0 0 36 16 25
2020 FI-03 8 25 50 17 0 0 0 33 17 12
2019 FI 10 24 43 17 5 0 0 34 22 58
2019 FI-01 25 25 31 13 6 0 0 50 19 16
2019 FI-03 5 11 53 26 5 0 0 16 32 19
2018 FI 12 29 24 25 10 0 0 41 35 51
2018 FI-01 18 41 29 12 0 0 0 59 12 17
2018 FI-03 6 38 13 25 19 0 0 44 44 16

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 8 24 48 16 4 0 0 20 32 25
2020 FI-03 8 25 42 17 8 0 0 25 33 12
2019 FI 7 28 36 21 7 2 0 28 35 58
2019 FI-01 6 25 25 19 19 6 0 40 33 16
2019 FI-03 11 26 47 16 0 0 0 16 37 19
2018 FI 10 25 41 16 8 0 0 24 35 51
2018 FI-01 0 12 53 24 12 0 0 35 12 17
2018 FI-03 13 31 31 13 13 0 0 25 44 16

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 48 32 8 8 0 4 0 83 8 25
2020 FI-03 42 33 8 8 0 8 0 82 9 12
2019 FI 16 37 26 7 11 4 0 55 18 57
2019 FI-01 25 38 25 0 13 0 0 63 13 16
2019 FI-03 16 21 32 11 11 11 0 41 24 19
2018 FI 10 53 16 12 4 4 0 66 17 49
2018 FI-01 13 31 19 25 0 13 0 50 29 16
2018 FI-03 13 56 25 0 6 0 0 69 6 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 40 16 12 0 4 0 71 13 25
2020 FI-03 25 42 8 17 0 8 0 73 18 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 28 28 20 16 0 8 0 61 17 25
2020 FI-03 17 25 25 25 0 8 0 45 27 12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 36 16 4 0 8 0 78 4 25
2020 FI-03 25 50 17 8 0 0 0 75 8 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 24 40 28 4 0 4 0 67 4 25
2020 FI-03 25 50 17 0 0 8 0 82 0 12
2019 FI 17 22 33 14 12 2 0 40 26 58
2019 FI-01 25 31 19 19 6 0 0 56 25 16
2019 FI-03 11 16 37 16 16 5 0 28 33 19
2018 FI 12 37 24 12 12 4 0 51 24 51
2018 FI-01 24 41 18 6 0 12 0 73 7 17
2018 FI-03 6 31 31 19 13 0 0 38 31 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 52 32 4 8 0 4 0 88 8 25
2020 FI-03 50 33 8 8 0 0 0 83 8 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 52 28 4 8 4 4 0 83 13 25
2020 FI-03 42 33 8 8 8 0 0 75 17 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 32 20 12 0 0 0 68 12 25
2020 FI-03 25 33 33 8 0 0 0 58 8 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 56 20 16 4 4 0 0 76 8 25
2020 FI-03 50 17 25 0 8 0 0 67 8 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 84 12 4 0 0 0 0 96 0 25
2020 FI-03 92 0 8 0 0 0 0 92 0 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 64 28 4 4 0 0 0 92 4 25
2020 FI-03 67 25 0 8 0 0 0 92 8 12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 36 44 16 4 0 0 0 80 4 25
2020 FI-03 25 50 25 0 0 0 0 75 0 12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 48 36 8 8 0 0 0 84 8 25
2020 FI-03 42 42 8 8 0 0 0 83 8 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 FI 5 35 30 15 10 0 5 42 26 20
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FI 8 92 25
2020 FI-03 0 100 12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FI 20 80 25
2020 FI-03 25 75 12
2019 FI 10 90 58
2019 FI-01 31 69 16
2019 FI-03 0 100 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 44 40 8 4 0 4 0 88 4 25
2020 FI-03 25 50 17 0 0 8 0 82 0 12
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 44 44 12 0 50 50 25
2020 FI-03 42 50 8 0 55 45 12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FI 45 55 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 18 27 18 9 9 9 9 56 22 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 9 9 27 9 27 9 9 22 44 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FI 32 20 20 8 12 0 8 57 22 25
2020 FI-03 33 17 17 8 8 0 17 60 20 12
2019 FI 32 14 12 19 16 2 5 49 38 57
2019 FI-01 25 6 19 19 19 0 13 36 43 16
2019 FI-03 28 17 11 17 22 0 6 47 41 18
2018 FI 31 16 18 20 12 0 4 49 33 51
2018 FI-01 47 12 18 0 24 0 0 59 24 17
2018 FI-03 25 25 6 25 13 0 6 53 40 16
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