2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 48 3 9 1 0 0 86 10 181
2020 3 to 10 years in the federal public service 28 51 3 15 3 0 0 78 18 343
2020 11 to 20 years in the federal public service 28 48 6 14 4 0 0 76 18 534
2020 More than 20 years in the federal public service 30 46 5 15 5 0 0 76 19 202

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 84 14 0 1 1 1 0 98 2 182
2020 3 to 10 years in the federal public service 79 13 4 2 2 1 0 93 3 340
2020 11 to 20 years in the federal public service 72 21 3 2 1 1 1 94 3 534
2020 More than 20 years in the federal public service 73 20 5 2 0 0 0 93 2 202

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 40 39 9 8 3 1 0 80 11 183
2020 3 to 10 years in the federal public service 34 40 8 13 4 0 1 75 17 343
2020 11 to 20 years in the federal public service 36 38 8 14 3 0 1 75 17 531
2020 More than 20 years in the federal public service 37 36 8 13 5 0 1 73 18 202
2019 Less than 3 years in the federal public service 43 32 7 13 4 0 0 75 18 310
2019 3 to 10 years in the federal public service 35 31 7 16 12 0 0 66 28 348
2019 11 to 20 years in the federal public service 37 31 9 15 8 0 0 69 22 493
2019 More than 20 years in the federal public service 36 32 9 13 10 0 0 68 23 170

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 35 36 10 13 4 1 1 72 17 182
2020 3 to 10 years in the federal public service 28 39 13 15 5 0 1 68 20 340
2020 11 to 20 years in the federal public service 31 40 11 12 4 0 1 72 16 532
2020 More than 20 years in the federal public service 32 42 13 8 4 0 1 76 12 199
2019 Less than 3 years in the federal public service 29 37 12 16 5 0 0 66 21 310
2019 3 to 10 years in the federal public service 24 38 14 19 7 0 0 61 25 349
2019 11 to 20 years in the federal public service 29 40 14 12 5 0 0 69 17 496
2019 More than 20 years in the federal public service 30 36 13 14 7 1 0 66 21 170
2018 Less than 3 years in the federal public service 28 43 10 14 5 0 0 71 18 220
2018 3 to 10 years in the federal public service 24 44 10 16 6 0 0 68 22 413
2018 11 to 20 years in the federal public service 23 43 13 14 6 0 1 67 20 541
2018 More than 20 years in the federal public service 31 36 15 11 4 0 2 69 15 211

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 49 38 7 5 2 0 1 87 7 180
2020 3 to 10 years in the federal public service 40 35 12 9 3 0 1 75 12 342
2020 11 to 20 years in the federal public service 41 39 9 8 1 0 0 81 10 531
2020 More than 20 years in the federal public service 42 41 8 6 2 0 2 84 8 201
2019 Less than 3 years in the federal public service 43 33 10 10 2 1 1 77 13 309
2019 3 to 10 years in the federal public service 36 36 13 9 6 0 0 72 15 347
2019 11 to 20 years in the federal public service 35 36 14 9 5 0 0 72 14 491
2019 More than 20 years in the federal public service 35 31 15 9 10 0 0 66 19 170

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 26 7 7 3 0 1 82 11 183
2020 3 to 10 years in the federal public service 46 28 10 10 5 1 1 75 14 342
2020 11 to 20 years in the federal public service 43 31 8 12 6 0 0 74 17 530
2020 More than 20 years in the federal public service 45 29 10 10 6 0 1 74 16 201
2019 Less than 3 years in the federal public service 58 24 11 5 2 0 0 82 7 309
2019 3 to 10 years in the federal public service 46 26 11 11 5 0 0 72 17 347
2019 11 to 20 years in the federal public service 42 37 10 6 4 0 0 79 11 489
2019 More than 20 years in the federal public service 36 34 10 12 9 0 0 70 20 170
2018 Less than 3 years in the federal public service 56 27 6 5 4 1 0 84 10 219
2018 3 to 10 years in the federal public service 42 34 9 10 5 0 1 76 15 412
2018 11 to 20 years in the federal public service 39 36 9 9 7 0 0 75 16 537
2018 More than 20 years in the federal public service 40 31 13 8 8 0 0 71 16 209

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 37 43 10 8 2 0 0 80 10 183
2020 3 to 10 years in the federal public service 33 38 15 12 3 0 0 71 15 343
2020 11 to 20 years in the federal public service 34 41 12 9 4 0 0 75 13 534
2020 More than 20 years in the federal public service 43 36 9 9 4 0 0 78 13 201
2019 Less than 3 years in the federal public service 38 40 10 8 4 0 0 79 11 310
2019 3 to 10 years in the federal public service 30 40 16 7 8 0 0 70 15 349
2019 11 to 20 years in the federal public service 31 46 12 7 4 0 0 77 11 493
2019 More than 20 years in the federal public service 37 33 13 11 6 0 0 71 16 171
2018 Less than 3 years in the federal public service 30 46 12 8 4 0 0 76 12 220
2018 3 to 10 years in the federal public service 28 44 13 9 6 0 0 73 14 410
2018 11 to 20 years in the federal public service 32 40 13 10 6 0 0 72 15 538
2018 More than 20 years in the federal public service 37 41 11 5 5 0 0 79 10 210

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 32 10 5 4 1 0 81 9 183
2020 3 to 10 years in the federal public service 36 38 11 10 4 1 0 75 14 343
2020 11 to 20 years in the federal public service 32 40 11 11 5 0 1 73 16 533
2020 More than 20 years in the federal public service 37 35 10 10 7 0 1 73 17 201
2019 Less than 3 years in the federal public service 42 35 13 7 3 0 0 77 10 306
2019 3 to 10 years in the federal public service 25 39 15 12 8 1 1 65 20 348
2019 11 to 20 years in the federal public service 26 39 17 13 5 0 0 65 18 495
2019 More than 20 years in the federal public service 29 34 16 13 8 0 0 63 21 172
2018 Less than 3 years in the federal public service 40 37 11 4 7 1 1 78 11 218
2018 3 to 10 years in the federal public service 31 35 14 13 7 0 0 66 20 412
2018 11 to 20 years in the federal public service 24 33 19 11 12 0 1 57 23 538
2018 More than 20 years in the federal public service 26 32 16 9 17 0 0 58 26 209

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 39 11 9 3 0 0 77 12 182
2020 3 to 10 years in the federal public service 29 42 11 13 4 0 0 71 18 341
2020 11 to 20 years in the federal public service 30 43 12 12 4 0 0 73 16 532
2020 More than 20 years in the federal public service 38 40 7 9 6 0 0 78 15 201
2019 Less than 3 years in the federal public service 31 42 10 12 4 0 1 74 16 304
2019 3 to 10 years in the federal public service 23 39 13 16 8 0 0 63 24 347
2019 11 to 20 years in the federal public service 24 43 13 14 7 0 0 67 21 494
2019 More than 20 years in the federal public service 29 29 14 18 9 0 0 58 28 169
2018 Less than 3 years in the federal public service 28 34 19 14 5 0 0 62 19 220
2018 3 to 10 years in the federal public service 25 39 14 15 7 0 0 64 22 412
2018 11 to 20 years in the federal public service 22 39 15 15 9 0 0 61 24 538
2018 More than 20 years in the federal public service 27 37 12 17 6 0 1 64 24 211

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 39 6 5 1 0 0 87 7 183
2020 3 to 10 years in the federal public service 43 41 8 7 2 0 0 84 9 340
2020 11 to 20 years in the federal public service 46 40 8 5 1 0 0 86 6 529
2020 More than 20 years in the federal public service 56 30 5 6 3 0 0 86 9 199
2019 Less than 3 years in the federal public service 45 37 10 5 2 1 0 83 7 306
2019 3 to 10 years in the federal public service 36 43 12 4 5 0 0 78 9 346
2019 11 to 20 years in the federal public service 38 43 11 6 2 1 0 81 8 491
2019 More than 20 years in the federal public service 40 33 15 9 2 0 0 74 11 172
2018 Less than 3 years in the federal public service 45 38 9 7 2 0 0 83 9 219
2018 3 to 10 years in the federal public service 39 46 7 6 2 0 0 85 8 409
2018 11 to 20 years in the federal public service 42 38 11 6 3 0 0 80 8 538
2018 More than 20 years in the federal public service 50 34 9 5 2 0 0 84 7 210

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 44 35 11 6 4 0 0 79 10 183
2020 3 to 10 years in the federal public service 37 36 13 11 4 0 0 73 14 343
2020 11 to 20 years in the federal public service 34 39 13 8 6 0 0 73 14 531
2020 More than 20 years in the federal public service 40 35 10 8 7 0 0 75 15 201
2019 Less than 3 years in the federal public service 43 38 9 7 3 0 0 81 10 305
2019 3 to 10 years in the federal public service 27 42 15 9 7 0 0 69 16 348
2019 11 to 20 years in the federal public service 27 40 15 10 6 1 0 68 17 492
2019 More than 20 years in the federal public service 28 35 16 12 9 0 0 64 21 172
2018 Less than 3 years in the federal public service 38 38 11 8 6 0 0 75 13 219
2018 3 to 10 years in the federal public service 29 37 15 12 7 0 0 66 19 409
2018 11 to 20 years in the federal public service 26 40 14 11 8 0 0 66 20 538
2018 More than 20 years in the federal public service 31 37 10 10 11 0 0 69 21 210

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 35 12 5 0 0 1 83 5 183
2020 3 to 10 years in the federal public service 42 36 14 7 2 0 0 78 8 341
2020 11 to 20 years in the federal public service 50 33 12 4 1 0 0 83 5 532
2020 More than 20 years in the federal public service 58 29 7 3 3 0 0 87 6 200
2019 Less than 3 years in the federal public service 50 34 10 3 2 0 0 84 5 305
2019 3 to 10 years in the federal public service 35 41 14 6 4 0 0 76 10 348
2019 11 to 20 years in the federal public service 47 37 10 4 3 0 0 84 6 492
2019 More than 20 years in the federal public service 48 37 7 6 2 0 0 85 7 171
2018 Less than 3 years in the federal public service 44 33 14 7 2 0 0 77 9 217
2018 3 to 10 years in the federal public service 41 38 13 7 2 0 0 79 9 406
2018 11 to 20 years in the federal public service 48 37 9 5 2 0 0 84 7 535
2018 More than 20 years in the federal public service 50 36 9 4 1 0 0 86 5 207

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 36 41 11 10 1 0 1 78 11 183
2020 3 to 10 years in the federal public service 30 42 13 11 3 0 0 72 14 341
2020 11 to 20 years in the federal public service 33 43 11 8 5 0 0 76 14 531
2020 More than 20 years in the federal public service 36 42 7 11 5 0 0 77 15 197
2019 Less than 3 years in the federal public service 38 34 15 10 2 1 0 73 13 306
2019 3 to 10 years in the federal public service 25 37 18 12 7 0 0 63 19 347
2019 11 to 20 years in the federal public service 26 45 12 11 6 0 0 71 17 492
2019 More than 20 years in the federal public service 31 37 11 12 8 0 0 68 21 172
2018 Less than 3 years in the federal public service 28 41 14 8 7 0 1 70 16 219
2018 3 to 10 years in the federal public service 26 40 13 15 6 0 0 66 21 408
2018 11 to 20 years in the federal public service 23 42 14 10 11 0 0 65 20 535
2018 More than 20 years in the federal public service 35 32 13 11 9 0 0 67 21 208

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 44 38 12 3 3 0 1 82 6 182
2020 3 to 10 years in the federal public service 38 33 17 8 2 0 0 72 11 342
2020 11 to 20 years in the federal public service 37 41 11 7 3 0 0 79 10 532
2020 More than 20 years in the federal public service 40 34 11 9 5 0 0 74 14 201
2019 Less than 3 years in the federal public service 44 31 13 8 3 0 1 76 11 306
2019 3 to 10 years in the federal public service 26 37 21 10 7 0 0 62 17 348
2019 11 to 20 years in the federal public service 31 39 14 8 6 0 0 71 15 494
2019 More than 20 years in the federal public service 31 39 12 10 8 0 1 70 18 171
2018 Less than 3 years in the federal public service 37 36 13 9 4 0 0 73 14 217
2018 3 to 10 years in the federal public service 29 40 13 12 6 0 0 69 18 405
2018 11 to 20 years in the federal public service 29 37 15 10 9 0 0 66 19 534
2018 More than 20 years in the federal public service 38 28 13 13 7 0 1 67 20 208

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 41 7 5 3 1 1 84 9 180
2020 3 to 10 years in the federal public service 32 40 13 11 3 1 0 73 14 339
2020 11 to 20 years in the federal public service 32 39 11 13 4 0 0 71 17 528
2020 More than 20 years in the federal public service 33 41 8 12 4 1 0 75 17 197
2019 Less than 3 years in the federal public service 42 35 14 6 1 1 0 78 8 306
2019 3 to 10 years in the federal public service 20 43 16 14 6 0 1 64 19 340
2019 11 to 20 years in the federal public service 24 45 13 12 5 0 0 69 17 483
2019 More than 20 years in the federal public service 25 37 14 16 7 0 0 62 23 168
2018 Less than 3 years in the federal public service 37 39 8 9 5 1 1 78 14 215
2018 3 to 10 years in the federal public service 28 35 17 14 6 0 1 63 20 407
2018 11 to 20 years in the federal public service 25 36 16 13 9 0 0 62 22 536
2018 More than 20 years in the federal public service 33 31 12 14 8 0 2 66 22 210

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 39 7 7 1 0 0 85 8 181
2020 3 to 10 years in the federal public service 36 40 13 7 3 0 0 77 10 342
2020 11 to 20 years in the federal public service 41 39 11 7 2 0 0 79 10 531
2020 More than 20 years in the federal public service 46 35 10 4 4 1 0 82 9 202
2019 Less than 3 years in the federal public service 49 36 8 5 3 0 0 85 8 310
2019 3 to 10 years in the federal public service 34 38 16 8 4 0 0 72 11 347
2019 11 to 20 years in the federal public service 37 43 12 6 3 0 0 79 9 497
2019 More than 20 years in the federal public service 38 38 13 8 3 0 0 76 11 170
2018 Less than 3 years in the federal public service 39 41 8 8 4 0 0 80 12 218
2018 3 to 10 years in the federal public service 33 42 15 7 4 0 0 75 10 409
2018 11 to 20 years in the federal public service 33 41 13 8 3 0 0 75 12 538
2018 More than 20 years in the federal public service 40 44 9 5 2 1 0 84 7 209

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 34 12 4 3 0 0 81 7 182
2020 3 to 10 years in the federal public service 26 38 24 9 3 0 0 64 12 342
2020 11 to 20 years in the federal public service 24 32 18 15 11 0 0 56 26 530
2020 More than 20 years in the federal public service 27 22 22 14 15 0 0 49 29 200
2019 Less than 3 years in the federal public service 53 35 9 1 2 1 0 88 3 308
2019 3 to 10 years in the federal public service 36 33 18 8 4 1 0 69 12 347
2019 11 to 20 years in the federal public service 27 33 21 12 6 0 1 61 18 492
2019 More than 20 years in the federal public service 23 26 16 16 17 0 1 50 34 171
2018 Less than 3 years in the federal public service 52 31 10 3 3 1 1 84 6 219
2018 3 to 10 years in the federal public service 35 32 18 8 6 0 0 67 15 412
2018 11 to 20 years in the federal public service 27 31 22 9 10 0 1 59 19 540
2018 More than 20 years in the federal public service 24 25 23 15 12 1 0 50 27 211

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 5 16 29 30 16 2 1 48 22 182
2020 3 to 10 years in the federal public service 11 22 39 20 6 1 0 26 34 341
2020 11 to 20 years in the federal public service 9 24 42 19 5 1 0 25 33 533
2020 More than 20 years in the federal public service 13 25 42 16 4 0 1 20 38 202
2019 Less than 3 years in the federal public service 6 19 32 27 12 2 2 40 26 307
2019 3 to 10 years in the federal public service 14 34 31 16 4 0 0 20 48 349
2019 11 to 20 years in the federal public service 17 30 32 15 4 0 1 19 48 494
2019 More than 20 years in the federal public service 17 34 32 15 1 0 0 17 51 168
2018 Less than 3 years in the federal public service 11 22 31 18 16 1 1 34 34 216
2018 3 to 10 years in the federal public service 16 27 36 15 5 1 1 20 43 409
2018 11 to 20 years in the federal public service 19 34 29 13 4 0 1 17 54 539
2018 More than 20 years in the federal public service 15 30 37 16 2 0 0 19 45 211

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 3 8 19 35 28 6 1 67 12 180
2020 3 to 10 years in the federal public service 9 14 28 32 13 4 0 47 24 340
2020 11 to 20 years in the federal public service 9 18 30 29 12 2 1 42 28 531
2020 More than 20 years in the federal public service 8 21 28 28 12 2 1 41 30 199
2019 Less than 3 years in the federal public service 8 18 25 28 15 4 3 46 28 306
2019 3 to 10 years in the federal public service 19 30 25 15 7 1 1 23 51 347
2019 11 to 20 years in the federal public service 18 28 31 16 5 1 1 21 46 495
2019 More than 20 years in the federal public service 24 30 29 14 3 0 0 17 54 170
2018 Less than 3 years in the federal public service 13 26 26 15 16 4 1 33 40 218
2018 3 to 10 years in the federal public service 18 28 28 16 6 3 0 23 48 409
2018 11 to 20 years in the federal public service 22 28 27 14 4 2 2 19 53 537
2018 More than 20 years in the federal public service 19 28 32 15 5 1 0 20 48 208

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 8 21 28 23 14 5 0 39 31 183
2020 3 to 10 years in the federal public service 16 24 37 14 7 3 0 22 41 340
2020 11 to 20 years in the federal public service 14 26 36 17 5 1 1 22 41 530
2020 More than 20 years in the federal public service 23 29 26 13 6 1 2 20 54 201
2019 Less than 3 years in the federal public service 15 27 24 18 10 1 4 30 45 308
2019 3 to 10 years in the federal public service 26 30 23 12 4 2 2 17 59 348
2019 11 to 20 years in the federal public service 24 27 31 11 4 1 2 16 52 494
2019 More than 20 years in the federal public service 32 27 30 6 2 1 1 8 61 170
2018 Less than 3 years in the federal public service 17 28 24 17 10 3 2 27 47 219
2018 3 to 10 years in the federal public service 24 28 30 12 4 1 1 16 53 410
2018 11 to 20 years in the federal public service 27 32 29 8 3 1 1 12 59 540
2018 More than 20 years in the federal public service 28 26 31 10 3 1 1 13 55 210

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 7 14 20 34 23 2 0 58 21 182
2020 3 to 10 years in the federal public service 14 19 33 24 8 1 1 32 34 339
2020 11 to 20 years in the federal public service 13 24 39 19 5 0 0 25 36 531
2020 More than 20 years in the federal public service 19 28 33 15 3 0 2 18 48 202
2019 Less than 3 years in the federal public service 6 11 24 33 23 1 2 57 17 306
2019 3 to 10 years in the federal public service 14 21 34 22 8 0 1 30 36 349
2019 11 to 20 years in the federal public service 16 24 34 18 5 1 2 24 41 494
2019 More than 20 years in the federal public service 21 30 33 12 3 1 1 15 52 168
2018 Less than 3 years in the federal public service 7 13 26 30 21 1 2 53 20 217
2018 3 to 10 years in the federal public service 13 20 37 20 8 2 1 29 33 408
2018 11 to 20 years in the federal public service 20 28 27 20 4 0 1 24 48 536
2018 More than 20 years in the federal public service 20 31 35 11 2 0 1 13 51 209

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 6 9 19 33 26 5 2 63 16 182
2020 3 to 10 years in the federal public service 16 23 22 25 12 2 1 37 41 341
2020 11 to 20 years in the federal public service 18 26 30 19 5 0 1 25 45 531
2020 More than 20 years in the federal public service 23 25 31 11 7 0 3 18 50 201
2019 Less than 3 years in the federal public service 8 12 24 28 21 4 3 52 22 308
2019 3 to 10 years in the federal public service 23 26 21 18 8 1 3 27 51 349
2019 11 to 20 years in the federal public service 24 27 26 15 5 0 2 20 53 494
2019 More than 20 years in the federal public service 32 28 26 10 2 2 0 12 62 171
2018 Less than 3 years in the federal public service 10 15 25 24 18 3 6 45 27 218
2018 3 to 10 years in the federal public service 22 22 28 16 9 1 2 26 46 409
2018 11 to 20 years in the federal public service 30 28 22 13 4 1 2 18 59 539
2018 More than 20 years in the federal public service 32 22 31 12 2 0 1 14 54 210

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 5 14 19 29 25 9 1 59 20 179
2020 3 to 10 years in the federal public service 13 18 28 23 15 2 1 39 32 339
2020 11 to 20 years in the federal public service 10 17 31 27 10 3 2 39 28 531
2020 More than 20 years in the federal public service 7 21 29 29 10 3 2 40 29 200
2019 Less than 3 years in the federal public service 8 18 21 25 17 5 5 48 29 306
2019 3 to 10 years in the federal public service 19 20 29 18 10 2 3 29 41 347
2019 11 to 20 years in the federal public service 18 23 31 19 6 1 2 26 42 497
2019 More than 20 years in the federal public service 18 26 33 19 2 2 0 21 45 169
2018 Less than 3 years in the federal public service 12 19 26 19 14 6 3 37 34 215
2018 3 to 10 years in the federal public service 19 24 31 16 8 1 1 24 44 407
2018 11 to 20 years in the federal public service 21 26 27 16 5 2 2 22 49 539
2018 More than 20 years in the federal public service 20 25 28 21 4 2 1 26 46 205

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 9 16 26 21 21 5 1 45 27 183
2020 3 to 10 years in the federal public service 17 25 33 12 10 3 0 23 43 341
2020 11 to 20 years in the federal public service 15 22 38 16 5 2 1 22 38 532
2020 More than 20 years in the federal public service 21 29 29 13 6 2 0 19 51 199
2019 Less than 3 years in the federal public service 12 19 31 19 13 3 4 33 33 306
2019 3 to 10 years in the federal public service 26 25 31 10 6 1 1 16 52 349
2019 11 to 20 years in the federal public service 22 29 31 12 4 1 1 16 52 497
2019 More than 20 years in the federal public service 29 29 27 11 2 2 0 13 59 172
2018 Less than 3 years in the federal public service 12 21 30 19 11 4 4 32 35 218
2018 3 to 10 years in the federal public service 19 29 29 15 6 1 2 21 49 409
2018 11 to 20 years in the federal public service 25 32 26 11 4 1 1 15 58 538
2018 More than 20 years in the federal public service 26 26 32 11 3 1 0 14 53 210

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 7 22 34 20 15 1 0 36 30 183
2020 3 to 10 years in the federal public service 11 29 35 17 8 0 0 25 40 342
2020 11 to 20 years in the federal public service 9 26 37 21 6 0 0 27 36 532
2020 More than 20 years in the federal public service 11 22 42 19 6 0 0 24 33 202
2019 Less than 3 years in the federal public service 14 16 28 21 17 1 3 40 31 308
2019 3 to 10 years in the federal public service 22 26 27 16 7 1 1 24 49 348
2019 11 to 20 years in the federal public service 18 24 33 17 7 0 1 24 43 495
2019 More than 20 years in the federal public service 19 28 31 17 3 0 1 20 48 171
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 34 28 13 3 4 12 6 75 9 183
2020 3 to 10 years in the federal public service 28 36 14 8 5 6 4 70 14 342
2020 11 to 20 years in the federal public service 27 32 18 9 5 5 3 65 16 533
2020 More than 20 years in the federal public service 31 32 14 5 7 7 4 70 14 200
2019 Less than 3 years in the federal public service 33 31 10 5 4 8 8 76 11 310
2019 3 to 10 years in the federal public service 23 29 17 14 8 5 4 57 24 347
2019 11 to 20 years in the federal public service 23 34 18 11 8 4 2 61 19 496
2019 More than 20 years in the federal public service 27 31 17 10 9 4 2 62 20 171
2018 Less than 3 years in the federal public service 24 31 13 7 7 12 6 67 18 218
2018 3 to 10 years in the federal public service 19 33 15 12 9 7 4 60 23 409
2018 11 to 20 years in the federal public service 20 36 15 12 9 4 3 60 23 538
2018 More than 20 years in the federal public service 24 30 22 10 11 2 2 55 22 208

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 63 23 5 7 2 1 0 86 9 182
2020 3 to 10 years in the federal public service 49 27 11 8 4 2 0 77 12 342
2020 11 to 20 years in the federal public service 49 29 9 8 4 1 0 78 13 533
2020 More than 20 years in the federal public service 55 23 9 7 5 1 0 79 13 200
2019 Less than 3 years in the federal public service 56 27 8 6 3 1 0 84 8 308
2019 3 to 10 years in the federal public service 38 31 8 15 6 1 0 70 22 348
2019 11 to 20 years in the federal public service 43 28 12 8 6 2 0 73 15 495
2019 More than 20 years in the federal public service 47 32 7 8 6 0 0 79 14 169
2018 Less than 3 years in the federal public service 48 28 4 12 6 3 0 78 18 218
2018 3 to 10 years in the federal public service 40 30 11 12 7 1 0 70 19 409
2018 11 to 20 years in the federal public service 40 31 10 10 9 1 0 71 19 536
2018 More than 20 years in the federal public service 41 30 11 7 10 1 0 72 18 208

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 65 22 6 3 2 1 1 89 5 182
2020 3 to 10 years in the federal public service 57 29 7 4 3 1 0 86 7 341
2020 11 to 20 years in the federal public service 57 29 7 5 1 0 0 86 7 528
2020 More than 20 years in the federal public service 63 23 7 3 4 1 0 87 7 201
2019 Less than 3 years in the federal public service 64 27 5 2 2 0 0 91 4 308
2019 3 to 10 years in the federal public service 43 37 9 9 3 0 0 80 12 347
2019 11 to 20 years in the federal public service 45 35 8 8 4 0 0 80 12 493
2019 More than 20 years in the federal public service 52 31 6 8 3 0 0 84 11 169
2018 Less than 3 years in the federal public service 58 27 3 7 3 1 0 87 10 216
2018 3 to 10 years in the federal public service 43 35 11 8 3 0 0 78 11 412
2018 11 to 20 years in the federal public service 46 36 7 7 4 0 0 82 11 534
2018 More than 20 years in the federal public service 40 39 10 8 4 0 0 78 12 207

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 59 27 7 3 2 1 1 88 5 183
2020 3 to 10 years in the federal public service 51 33 11 3 1 1 0 84 4 339
2020 11 to 20 years in the federal public service 46 36 11 5 2 1 0 83 6 529
2020 More than 20 years in the federal public service 52 31 9 4 3 1 0 84 7 200
2019 Less than 3 years in the federal public service 54 31 11 2 1 1 0 87 3 310
2019 3 to 10 years in the federal public service 39 35 16 6 2 1 1 76 8 347
2019 11 to 20 years in the federal public service 44 33 14 4 4 1 0 78 8 495
2019 More than 20 years in the federal public service 45 37 12 2 3 0 0 82 5 171
2018 Less than 3 years in the federal public service 46 34 10 4 5 1 1 81 9 218
2018 3 to 10 years in the federal public service 39 38 13 7 2 1 0 77 9 410
2018 11 to 20 years in the federal public service 36 44 9 5 5 1 0 81 10 537
2018 More than 20 years in the federal public service 41 35 17 5 2 1 0 76 7 208

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 52 27 6 3 6 3 4 84 10 182
2020 3 to 10 years in the federal public service 50 24 8 5 4 7 2 81 10 341
2020 11 to 20 years in the federal public service 51 27 11 3 3 4 2 83 6 532
2020 More than 20 years in the federal public service 53 23 5 5 5 6 2 83 11 201
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 26 10 2 3 1 2 84 6 183
2020 3 to 10 years in the federal public service 52 27 10 6 2 1 2 82 8 342
2020 11 to 20 years in the federal public service 60 24 9 2 2 0 3 86 4 533
2020 More than 20 years in the federal public service 63 21 9 2 1 1 3 87 3 202
2019 Less than 3 years in the federal public service 44 30 14 3 2 2 5 79 6 310
2019 3 to 10 years in the federal public service 45 31 12 6 3 2 2 79 9 349
2019 11 to 20 years in the federal public service 51 28 12 4 3 1 2 81 7 496
2019 More than 20 years in the federal public service 47 29 13 3 6 1 2 78 9 171

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 54 26 9 6 4 0 1 81 10 183
2020 3 to 10 years in the federal public service 45 30 9 9 5 1 1 77 14 343
2020 11 to 20 years in the federal public service 47 30 9 9 4 1 1 78 13 534
2020 More than 20 years in the federal public service 45 30 13 6 5 0 0 76 11 202
2019 Less than 3 years in the federal public service 48 27 12 7 5 1 1 76 12 309
2019 3 to 10 years in the federal public service 36 31 14 12 5 1 1 69 17 349
2019 11 to 20 years in the federal public service 40 31 14 8 6 0 0 72 14 495
2019 More than 20 years in the federal public service 35 31 13 8 10 1 2 68 18 171
2018 Less than 3 years in the federal public service 40 32 12 8 5 2 1 74 14 217
2018 3 to 10 years in the federal public service 37 34 11 11 6 1 1 72 17 411
2018 11 to 20 years in the federal public service 36 37 10 8 8 1 1 74 16 534
2018 More than 20 years in the federal public service 34 29 16 8 11 1 1 64 19 209

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 65 20 9 2 3 1 0 86 6 182
2020 3 to 10 years in the federal public service 55 26 7 4 4 1 1 84 9 342
2020 11 to 20 years in the federal public service 53 27 10 4 4 3 0 82 8 530
2020 More than 20 years in the federal public service 51 20 15 5 5 2 3 75 10 202

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 26 7 3 5 0 1 85 8 182
2020 3 to 10 years in the federal public service 55 24 9 7 5 0 0 79 13 343
2020 11 to 20 years in the federal public service 47 32 9 7 4 1 0 81 11 531
2020 More than 20 years in the federal public service 51 29 9 6 4 1 0 81 10 202
2019 Less than 3 years in the federal public service 51 30 8 5 4 1 0 82 9 308
2019 3 to 10 years in the federal public service 44 26 14 10 4 1 1 71 14 347
2019 11 to 20 years in the federal public service 41 33 12 8 5 1 0 75 13 494
2019 More than 20 years in the federal public service 40 32 11 7 10 0 0 72 17 171
2018 Less than 3 years in the federal public service 46 29 11 8 6 1 1 76 13 217
2018 3 to 10 years in the federal public service 45 27 13 10 5 0 0 72 15 411
2018 11 to 20 years in the federal public service 43 29 12 10 6 1 0 72 16 533
2018 More than 20 years in the federal public service 37 28 14 9 11 0 1 65 20 208

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 58 181
2020 3 to 10 years in the federal public service 45 55 343
2020 11 to 20 years in the federal public service 45 55 534
2020 More than 20 years in the federal public service 33 67 201

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 63 14 4 2 1 7 9 91 4 182
2020 3 to 10 years in the federal public service 62 14 6 1 2 3 12 90 3 343
2020 11 to 20 years in the federal public service 60 20 10 1 1 3 5 87 2 534
2020 More than 20 years in the federal public service 63 16 9 2 1 3 6 87 3 200

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 62 23 6 5 3 1 1 86 8 183
2020 3 to 10 years in the federal public service 56 23 10 8 3 0 0 79 12 343
2020 11 to 20 years in the federal public service 54 29 8 6 3 0 0 83 9 533
2020 More than 20 years in the federal public service 61 23 7 6 2 1 0 84 8 201
2019 Less than 3 years in the federal public service 57 25 9 6 2 0 0 83 9 310
2019 3 to 10 years in the federal public service 48 30 9 8 4 1 0 79 12 349
2019 11 to 20 years in the federal public service 46 32 11 6 5 0 0 78 11 495
2019 More than 20 years in the federal public service 42 31 13 8 7 0 0 73 15 171
2018 Less than 3 years in the federal public service 50 29 7 7 6 0 0 80 13 217
2018 3 to 10 years in the federal public service 47 28 10 9 6 0 0 75 14 410
2018 11 to 20 years in the federal public service 46 27 11 8 7 1 0 74 15 534
2018 More than 20 years in the federal public service 43 23 14 9 11 0 0 66 20 209
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 24 10 4 2 8 1 82 7 181
2020 3 to 10 years in the federal public service 38 32 12 7 4 7 0 75 12 343
2020 11 to 20 years in the federal public service 38 32 13 8 3 5 0 74 12 534
2020 More than 20 years in the federal public service 37 31 13 8 7 4 0 71 15 201
2019 Less than 3 years in the federal public service 45 30 8 6 2 9 0 83 8 309
2019 3 to 10 years in the federal public service 24 34 18 10 8 5 1 62 19 347
2019 11 to 20 years in the federal public service 21 38 18 12 6 5 0 62 20 488
2019 More than 20 years in the federal public service 18 37 17 11 10 6 0 59 22 172
2018 Less than 3 years in the federal public service 43 29 10 8 2 7 1 78 11 220
2018 3 to 10 years in the federal public service 24 33 18 12 4 7 0 62 18 413
2018 11 to 20 years in the federal public service 20 33 19 13 9 5 0 57 23 538
2018 More than 20 years in the federal public service 21 26 27 10 11 4 1 49 22 211

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 26 9 7 4 3 0 80 10 181
2020 3 to 10 years in the federal public service 36 35 13 9 5 2 0 73 14 342
2020 11 to 20 years in the federal public service 34 34 14 9 5 3 0 70 15 532
2020 More than 20 years in the federal public service 31 37 12 11 8 2 0 69 19 202
2019 Less than 3 years in the federal public service 41 32 11 8 2 5 0 77 11 309
2019 3 to 10 years in the federal public service 20 33 18 16 9 4 0 56 26 348
2019 11 to 20 years in the federal public service 17 37 21 14 9 2 0 55 24 492
2019 More than 20 years in the federal public service 15 36 20 16 13 0 0 52 29 172
2018 Less than 3 years in the federal public service 39 33 14 7 3 4 1 75 11 220
2018 3 to 10 years in the federal public service 22 31 20 18 7 2 0 54 25 411
2018 11 to 20 years in the federal public service 16 32 19 17 14 2 0 49 31 536
2018 More than 20 years in the federal public service 18 27 25 16 12 1 1 45 29 209

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 36 32 14 7 4 7 0 73 11 182
2020 3 to 10 years in the federal public service 24 37 15 13 7 4 1 63 21 343
2020 11 to 20 years in the federal public service 23 37 17 13 6 4 0 62 19 531
2020 More than 20 years in the federal public service 19 37 20 11 9 4 0 58 21 200
2019 Less than 3 years in the federal public service 32 31 15 12 4 6 1 67 18 307
2019 3 to 10 years in the federal public service 13 26 21 22 12 5 1 41 36 348
2019 11 to 20 years in the federal public service 13 27 26 18 12 3 1 42 31 492
2019 More than 20 years in the federal public service 12 24 17 27 16 4 0 38 45 170
2018 Less than 3 years in the federal public service 29 32 17 10 5 7 1 66 16 217
2018 3 to 10 years in the federal public service 15 25 23 22 11 4 0 42 34 412
2018 11 to 20 years in the federal public service 9 29 23 21 13 5 0 40 36 538
2018 More than 20 years in the federal public service 10 25 28 22 12 3 1 36 35 209

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 32 15 10 3 2 0 72 13 181
2020 3 to 10 years in the federal public service 21 39 14 15 10 2 0 61 25 343
2020 11 to 20 years in the federal public service 24 35 17 15 8 2 0 60 23 532
2020 More than 20 years in the federal public service 23 41 15 13 7 0 0 64 21 202
2019 Less than 3 years in the federal public service 29 31 14 15 6 5 0 63 22 309
2019 3 to 10 years in the federal public service 11 27 20 24 15 2 1 39 41 348
2019 11 to 20 years in the federal public service 12 29 21 23 13 2 0 41 37 492
2019 More than 20 years in the federal public service 11 26 18 24 19 1 0 38 44 170
2018 Less than 3 years in the federal public service 23 29 17 19 7 4 1 55 28 220
2018 3 to 10 years in the federal public service 14 26 18 26 13 2 0 41 40 411
2018 11 to 20 years in the federal public service 10 26 20 25 17 2 0 37 43 540
2018 More than 20 years in the federal public service 12 24 23 22 17 2 0 37 40 210

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 22 12 5 3 8 3 78 9 183
2020 3 to 10 years in the federal public service 43 21 16 5 5 5 4 71 12 343
2020 11 to 20 years in the federal public service 44 29 15 3 3 4 2 77 7 533
2020 More than 20 years in the federal public service 52 23 13 4 2 2 4 79 7 201
2019 Less than 3 years in the federal public service 48 22 10 4 4 8 3 79 9 310
2019 3 to 10 years in the federal public service 41 23 12 8 6 7 3 72 15 349
2019 11 to 20 years in the federal public service 40 26 15 6 3 8 2 73 10 497
2019 More than 20 years in the federal public service 45 24 15 8 1 4 2 74 10 171
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 35 42 13 8 2 0 1 77 10 181
2020 3 to 10 years in the federal public service 23 43 18 13 2 1 0 67 15 341
2020 11 to 20 years in the federal public service 25 42 18 11 3 1 0 67 14 533
2020 More than 20 years in the federal public service 24 43 16 9 5 3 0 69 14 201
2019 Less than 3 years in the federal public service 28 42 14 11 3 1 0 71 14 309
2019 3 to 10 years in the federal public service 17 40 21 17 5 0 0 57 22 348
2019 11 to 20 years in the federal public service 19 39 20 15 6 0 0 59 21 495
2019 More than 20 years in the federal public service 14 37 16 20 10 2 1 53 30 172
2018 Less than 3 years in the federal public service 27 41 17 12 3 1 0 69 14 218
2018 3 to 10 years in the federal public service 20 41 17 15 6 0 0 61 22 411
2018 11 to 20 years in the federal public service 15 44 18 15 7 1 0 60 22 539
2018 More than 20 years in the federal public service 17 37 25 12 8 1 0 55 20 210

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 27 35 14 13 5 6 1 66 18 181
2020 3 to 10 years in the federal public service 13 36 20 20 8 2 0 50 29 342
2020 11 to 20 years in the federal public service 17 34 19 19 9 2 0 53 28 525
2020 More than 20 years in the federal public service 12 33 19 22 13 2 0 46 35 201
2019 Less than 3 years in the federal public service 23 28 18 21 7 4 0 53 29 310
2019 3 to 10 years in the federal public service 8 21 23 27 19 2 0 29 47 345
2019 11 to 20 years in the federal public service 9 27 22 23 18 1 0 36 42 491
2019 More than 20 years in the federal public service 6 25 11 33 24 2 0 31 57 172

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 30 32 15 10 6 5 2 67 18 183
2020 3 to 10 years in the federal public service 30 34 12 14 6 3 1 67 21 342
2020 11 to 20 years in the federal public service 29 40 15 9 5 2 0 70 14 531
2020 More than 20 years in the federal public service 30 37 16 8 5 4 1 70 13 202
2019 Less than 3 years in the federal public service 34 31 14 10 6 4 2 69 16 310
2019 3 to 10 years in the federal public service 20 34 17 17 8 2 1 56 26 347
2019 11 to 20 years in the federal public service 24 38 16 12 7 3 1 64 19 493
2019 More than 20 years in the federal public service 28 39 10 13 6 3 1 70 20 173
2018 Less than 3 years in the federal public service 25 29 18 12 7 4 5 60 21 218
2018 3 to 10 years in the federal public service 22 35 16 15 6 5 1 61 22 411
2018 11 to 20 years in the federal public service 24 40 16 10 6 3 0 66 18 538
2018 More than 20 years in the federal public service 30 31 16 12 7 2 1 63 20 211

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 36 36 17 5 2 3 1 75 7 182
2020 3 to 10 years in the federal public service 26 37 18 11 4 4 0 65 16 342
2020 11 to 20 years in the federal public service 28 39 19 8 3 3 0 69 11 530
2020 More than 20 years in the federal public service 29 36 22 5 4 4 1 68 10 202
2019 Less than 3 years in the federal public service 35 34 19 6 4 3 0 70 11 309
2019 3 to 10 years in the federal public service 15 36 25 14 7 3 0 52 21 348
2019 11 to 20 years in the federal public service 20 35 25 11 6 3 0 56 18 492
2019 More than 20 years in the federal public service 17 35 21 16 8 2 0 53 25 168
2018 Less than 3 years in the federal public service 29 35 22 8 3 2 1 66 11 218
2018 3 to 10 years in the federal public service 20 35 25 15 3 3 0 56 19 410
2018 11 to 20 years in the federal public service 20 35 23 12 7 2 0 57 20 538
2018 More than 20 years in the federal public service 20 32 26 11 8 3 1 53 20 210

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 30 20 18 8 5 14 6 62 16 183
2020 3 to 10 years in the federal public service 21 20 17 15 10 14 4 50 29 342
2020 11 to 20 years in the federal public service 20 21 20 14 11 12 2 47 30 531
2020 More than 20 years in the federal public service 18 20 22 11 15 11 3 45 30 202
2019 Less than 3 years in the federal public service 27 23 19 7 6 14 4 61 16 309
2019 3 to 10 years in the federal public service 11 20 21 17 18 11 2 36 40 348
2019 11 to 20 years in the federal public service 13 20 25 15 13 13 2 39 32 493
2019 More than 20 years in the federal public service 11 22 17 19 15 11 4 40 40 173
2018 Less than 3 years in the federal public service 17 24 21 8 5 19 7 55 17 216
2018 3 to 10 years in the federal public service 12 18 26 14 14 12 3 35 34 409
2018 11 to 20 years in the federal public service 12 20 19 18 19 11 2 36 42 540
2018 More than 20 years in the federal public service 12 17 25 15 20 8 3 33 40 209

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 40 34 13 9 2 2 0 75 11 182
2020 3 to 10 years in the federal public service 28 32 17 14 6 2 0 61 21 342
2020 11 to 20 years in the federal public service 23 36 18 14 6 3 0 61 21 531
2020 More than 20 years in the federal public service 24 33 20 10 9 4 0 60 20 202
2019 Less than 3 years in the federal public service 37 33 12 9 5 4 1 73 14 308
2019 3 to 10 years in the federal public service 20 33 17 17 11 3 0 54 28 347
2019 11 to 20 years in the federal public service 18 34 19 17 9 2 0 53 27 493
2019 More than 20 years in the federal public service 17 33 25 12 11 2 0 51 24 171
2018 Less than 3 years in the federal public service 30 40 14 7 3 5 0 74 11 218
2018 3 to 10 years in the federal public service 22 36 17 15 10 1 0 58 25 412
2018 11 to 20 years in the federal public service 17 32 19 16 11 4 0 52 28 539
2018 More than 20 years in the federal public service 18 29 25 11 14 2 1 48 25 211

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 32 37 13 5 7 6 1 74 12 181
2020 3 to 10 years in the federal public service 29 31 15 9 11 4 1 64 21 341
2020 11 to 20 years in the federal public service 23 32 13 16 12 2 1 57 29 533
2020 More than 20 years in the federal public service 20 30 13 15 16 1 6 53 33 202
2019 Less than 3 years in the federal public service 33 29 15 9 6 6 3 68 15 310
2019 3 to 10 years in the federal public service 22 34 13 14 15 2 0 57 29 346
2019 11 to 20 years in the federal public service 15 31 16 16 18 3 1 48 36 495
2019 More than 20 years in the federal public service 16 25 18 16 20 2 3 43 38 172
2018 Less than 3 years in the federal public service 30 38 12 6 6 7 2 74 13 217
2018 3 to 10 years in the federal public service 20 34 15 17 12 1 0 56 29 411
2018 11 to 20 years in the federal public service 16 29 15 18 19 2 1 46 39 537
2018 More than 20 years in the federal public service 14 22 23 16 20 1 3 38 38 211

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 23 10 6 1 0 4 82 7 183
2020 3 to 10 years in the federal public service 48 26 15 6 4 0 0 74 10 341
2020 11 to 20 years in the federal public service 44 23 17 7 5 1 3 70 12 533
2020 More than 20 years in the federal public service 55 18 12 4 4 1 7 79 9 201
2019 Less than 3 years in the federal public service 58 22 9 3 2 1 5 85 5 309
2019 3 to 10 years in the federal public service 50 27 11 6 4 1 1 79 10 347
2019 11 to 20 years in the federal public service 48 24 17 5 3 1 3 75 8 496
2019 More than 20 years in the federal public service 51 20 17 6 2 0 5 75 8 172

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 45 22 21 7 0 2 2 70 8 183
2020 3 to 10 years in the federal public service 43 26 20 8 3 0 0 69 11 341
2020 11 to 20 years in the federal public service 46 28 15 5 3 1 2 76 8 532
2020 More than 20 years in the federal public service 57 24 6 2 5 2 5 86 8 201
2019 Less than 3 years in the federal public service 48 24 13 4 3 3 4 77 9 308
2019 3 to 10 years in the federal public service 42 26 18 6 7 1 1 69 13 348
2019 11 to 20 years in the federal public service 45 23 17 6 4 3 3 72 10 494
2019 More than 20 years in the federal public service 52 26 9 5 3 1 4 82 9 169

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 85 5 2 1 1 3 3 96 2 181
2020 3 to 10 years in the federal public service 77 11 2 2 1 4 2 94 4 340
2020 11 to 20 years in the federal public service 75 9 6 2 2 4 2 90 4 532
2020 More than 20 years in the federal public service 70 8 5 4 3 4 6 86 8 199
2019 Less than 3 years in the federal public service 77 10 3 1 1 3 5 95 2 309
2019 3 to 10 years in the federal public service 70 13 3 2 4 6 1 89 7 348
2019 11 to 20 years in the federal public service 67 11 7 2 4 5 4 86 7 491
2019 More than 20 years in the federal public service 66 10 5 5 6 3 4 82 12 172

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 75 11 5 1 0 2 6 94 1 183
2020 3 to 10 years in the federal public service 77 10 5 1 1 1 5 92 2 340
2020 11 to 20 years in the federal public service 73 11 3 3 2 2 6 91 5 529
2020 More than 20 years in the federal public service 76 6 4 1 3 2 8 92 4 200
2019 Less than 3 years in the federal public service 78 6 3 1 1 2 8 94 2 307
2019 3 to 10 years in the federal public service 74 7 4 2 3 3 8 90 6 345
2019 11 to 20 years in the federal public service 71 9 3 2 2 3 9 92 4 496
2019 More than 20 years in the federal public service 75 7 3 1 2 3 9 93 3 171

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 35 37 13 4 2 7 1 79 7 183
2020 3 to 10 years in the federal public service 17 45 23 7 3 5 0 65 11 343
2020 11 to 20 years in the federal public service 23 46 15 9 4 3 0 71 13 533
2020 More than 20 years in the federal public service 23 43 19 8 5 3 0 68 13 201
2019 Less than 3 years in the federal public service 27 40 15 9 3 5 1 71 13 309
2019 3 to 10 years in the federal public service 15 39 23 13 7 4 0 55 21 347
2019 11 to 20 years in the federal public service 15 44 19 12 4 5 1 63 17 493
2019 More than 20 years in the federal public service 13 45 17 13 8 4 0 60 22 170
2018 Less than 3 years in the federal public service 23 38 20 7 4 6 1 66 12 218
2018 3 to 10 years in the federal public service 14 39 25 13 6 3 0 55 19 412
2018 11 to 20 years in the federal public service 13 38 23 15 7 5 0 53 22 538
2018 More than 20 years in the federal public service 20 37 20 13 7 2 1 59 20 210

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 50 34 4 6 3 2 1 86 9 180
2020 3 to 10 years in the federal public service 30 43 12 9 2 3 0 76 12 341
2020 11 to 20 years in the federal public service 33 40 15 6 4 2 0 75 10 530
2020 More than 20 years in the federal public service 34 40 12 8 5 2 0 75 13 201
2019 Less than 3 years in the federal public service 47 36 10 4 1 1 0 85 6 309
2019 3 to 10 years in the federal public service 26 40 17 11 5 1 0 67 16 346
2019 11 to 20 years in the federal public service 27 42 15 9 4 3 0 71 13 495
2019 More than 20 years in the federal public service 25 41 17 10 6 2 0 66 16 171
2018 Less than 3 years in the federal public service 49 39 4 6 1 2 0 89 7 219
2018 3 to 10 years in the federal public service 33 43 12 7 3 2 0 77 11 409
2018 11 to 20 years in the federal public service 31 44 15 5 3 1 0 76 9 536
2018 More than 20 years in the federal public service 36 37 16 5 4 3 0 75 9 207

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 45 30 11 6 2 6 1 80 8 183
2020 3 to 10 years in the federal public service 34 37 12 7 2 7 0 77 10 343
2020 11 to 20 years in the federal public service 37 37 13 5 3 4 0 77 8 532
2020 More than 20 years in the federal public service 36 38 12 5 4 3 1 78 10 201
2019 Less than 3 years in the federal public service 47 35 9 3 2 3 0 85 6 308
2019 3 to 10 years in the federal public service 33 37 14 9 3 4 0 73 13 346
2019 11 to 20 years in the federal public service 32 41 16 6 3 3 0 75 9 495
2019 More than 20 years in the federal public service 29 45 12 8 4 3 0 76 12 173
2018 Less than 3 years in the federal public service 45 34 8 5 2 6 1 85 7 220
2018 3 to 10 years in the federal public service 33 40 13 9 2 3 0 75 11 407
2018 11 to 20 years in the federal public service 32 42 13 6 3 4 1 77 9 537
2018 More than 20 years in the federal public service 34 42 14 4 3 2 0 78 8 208

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 43 26 12 7 4 8 1 75 12 183
2020 3 to 10 years in the federal public service 30 38 16 6 4 7 0 73 10 343
2020 11 to 20 years in the federal public service 33 35 17 5 3 7 1 73 9 531
2020 More than 20 years in the federal public service 33 39 15 4 3 4 2 76 8 201

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 33 7 6 3 4 2 84 9 182
2020 3 to 10 years in the federal public service 39 34 12 6 4 4 1 77 11 341
2020 11 to 20 years in the federal public service 42 34 11 4 4 4 1 80 9 532
2020 More than 20 years in the federal public service 44 28 11 5 8 3 2 76 13 201

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 69 22 5 3 1 1 0 91 4 181
2020 3 to 10 years in the federal public service 51 33 10 4 2 1 0 85 5 340
2020 11 to 20 years in the federal public service 47 39 7 6 1 0 0 86 7 532
2020 More than 20 years in the federal public service 45 35 11 6 3 1 0 80 9 200
2019 Less than 3 years in the federal public service 63 29 6 1 1 1 0 92 2 310
2019 3 to 10 years in the federal public service 39 40 11 6 3 1 0 80 9 346
2019 11 to 20 years in the federal public service 35 43 13 4 4 0 0 78 9 497
2019 More than 20 years in the federal public service 35 39 11 8 7 0 0 74 15 172
2018 Less than 3 years in the federal public service 60 32 4 1 1 0 0 93 3 220
2018 3 to 10 years in the federal public service 44 37 12 4 2 0 0 81 6 409
2018 11 to 20 years in the federal public service 35 43 11 7 4 0 0 78 11 538
2018 More than 20 years in the federal public service 34 38 15 7 4 2 0 73 12 208

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 30 9 6 3 0 0 82 9 183
2020 3 to 10 years in the federal public service 30 35 18 10 6 1 0 66 16 341
2020 11 to 20 years in the federal public service 30 32 21 11 5 1 0 63 16 534
2020 More than 20 years in the federal public service 33 30 17 12 7 0 1 64 19 200
2019 Less than 3 years in the federal public service 44 32 13 8 3 1 0 76 11 308
2019 3 to 10 years in the federal public service 22 30 24 12 9 2 0 53 22 348
2019 11 to 20 years in the federal public service 22 32 24 12 9 1 0 55 21 493
2019 More than 20 years in the federal public service 22 29 21 11 16 2 0 52 27 173
2018 Less than 3 years in the federal public service 42 33 13 9 2 1 0 75 12 219
2018 3 to 10 years in the federal public service 27 32 21 13 6 1 0 60 19 408
2018 11 to 20 years in the federal public service 21 31 22 12 11 2 0 54 24 536
2018 More than 20 years in the federal public service 22 27 26 13 9 3 0 51 22 209

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 49 32 10 5 3 0 0 82 9 179
2020 3 to 10 years in the federal public service 28 40 18 7 5 1 0 69 13 340
2020 11 to 20 years in the federal public service 31 36 18 11 5 0 0 67 16 532
2020 More than 20 years in the federal public service 32 36 12 13 7 0 0 68 20 198
2019 Less than 3 years in the federal public service 43 35 9 9 4 0 0 78 12 308
2019 3 to 10 years in the federal public service 21 36 22 12 8 1 0 58 20 345
2019 11 to 20 years in the federal public service 22 37 21 13 7 0 0 59 20 495
2019 More than 20 years in the federal public service 23 32 20 13 12 1 0 55 25 171
2018 Less than 3 years in the federal public service 42 36 11 9 3 0 0 78 11 220
2018 3 to 10 years in the federal public service 26 35 21 13 4 0 0 61 18 407
2018 11 to 20 years in the federal public service 22 35 19 13 9 1 0 58 23 537
2018 More than 20 years in the federal public service 19 31 26 13 9 2 0 52 22 209

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 25 17 8 4 3 0 70 12 182
2020 3 to 10 years in the federal public service 29 24 20 14 9 4 1 55 24 341
2020 11 to 20 years in the federal public service 30 25 19 14 9 3 1 57 24 534
2020 More than 20 years in the federal public service 33 24 19 12 7 3 1 60 20 201
2019 Less than 3 years in the federal public service 31 25 19 12 7 5 0 60 20 309
2019 3 to 10 years in the federal public service 23 24 25 13 12 4 0 48 26 347
2019 11 to 20 years in the federal public service 24 29 21 14 10 2 0 54 25 497
2019 More than 20 years in the federal public service 26 19 18 16 15 5 1 48 33 173
2018 Less than 3 years in the federal public service 31 24 17 13 10 5 0 59 24 219
2018 3 to 10 years in the federal public service 24 22 24 16 10 3 0 48 27 409
2018 11 to 20 years in the federal public service 23 28 20 13 12 3 0 54 26 539
2018 More than 20 years in the federal public service 23 24 25 10 13 3 1 49 24 208
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in the federal public service 28 32 40 183
2020 3 to 10 years in the federal public service 33 27 39 343
2020 11 to 20 years in the federal public service 37 30 33 534
2020 More than 20 years in the federal public service 37 29 34 202
2019 Less than 3 years in the federal public service 36 24 39 310
2019 3 to 10 years in the federal public service 43 18 39 347
2019 11 to 20 years in the federal public service 32 27 40 495
2019 More than 20 years in the federal public service 42 30 27 173
2018 Less than 3 years in the federal public service 44 20 36 220
2018 3 to 10 years in the federal public service 43 23 33 411
2018 11 to 20 years in the federal public service 39 26 35 541
2018 More than 20 years in the federal public service 43 35 22 211

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in the federal public service 0 44 33 5 13 4 51
2020 3 to 10 years in the federal public service 1 30 45 8 2 14 114
2020 11 to 20 years in the federal public service 8 30 48 3 0 11 200
2020 More than 20 years in the federal public service 54 12 24 4 0 5 74
2019 Less than 3 years in the federal public service 0 20 31 6 39 3 117
2019 3 to 10 years in the federal public service 3 25 56 5 3 8 148
2019 11 to 20 years in the federal public service 5 29 50 3 0 13 159
2019 More than 20 years in the federal public service 32 15 40 5 3 5 73
2018 Less than 3 years in the federal public service 0 26 22 8 35 7 95
2018 3 to 10 years in the federal public service 2 32 45 5 4 13 179
2018 11 to 20 years in the federal public service 8 32 47 4 0 10 213
2018 More than 20 years in the federal public service 43 16 30 3 0 8 93
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 7 93 183
2020 3 to 10 years in the federal public service 10 90 343
2020 11 to 20 years in the federal public service 11 89 532
2020 More than 20 years in the federal public service 12 88 201
2019 Less than 3 years in the federal public service 8 92 309
2019 3 to 10 years in the federal public service 16 84 348
2019 11 to 20 years in the federal public service 17 83 493
2019 More than 20 years in the federal public service 16 84 172
2018 Less than 3 years in the federal public service 12 88 219
2018 3 to 10 years in the federal public service 15 85 411
2018 11 to 20 years in the federal public service 18 82 537
2018 More than 20 years in the federal public service 20 80 208

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 52 13
2020 3 to 10 years in the federal public service 24 76 33
2020 11 to 20 years in the federal public service 44 56 56
2020 More than 20 years in the federal public service 42 58 24
2019 Less than 3 years in the federal public service 62 38 24
2019 3 to 10 years in the federal public service 43 57 54
2019 11 to 20 years in the federal public service 44 56 84
2019 More than 20 years in the federal public service 40 60 27
2018 Less than 3 years in the federal public service 72 28 29
2018 3 to 10 years in the federal public service 46 54 62
2018 11 to 20 years in the federal public service 43 57 101
2018 More than 20 years in the federal public service 31 69 42

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 76 24 33
2020 11 to 20 years in the federal public service 62 38 56
2019 Less than 3 years in the federal public service 49 51 24
2019 3 to 10 years in the federal public service 65 35 54
2019 11 to 20 years in the federal public service 70 30 84
2019 More than 20 years in the federal public service 63 37 27
2018 Less than 3 years in the federal public service 37 63 29
2018 3 to 10 years in the federal public service 53 47 62
2018 11 to 20 years in the federal public service 63 37 101
2018 More than 20 years in the federal public service 79 21 42

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 9 91 84
2018 3 to 10 years in the federal public service 8 92 62
2018 11 to 20 years in the federal public service 17 83 101

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 33
2020 11 to 20 years in the federal public service 0 100 56
2019 3 to 10 years in the federal public service 0 100 54
2019 More than 20 years in the federal public service 0 100 27
2018 3 to 10 years in the federal public service 0 100 62
2018 More than 20 years in the federal public service 0 100 42

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 0 100 13
2020 11 to 20 years in the federal public service 9 91 56
2019 11 to 20 years in the federal public service 6 94 84
2018 11 to 20 years in the federal public service 8 92 101

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 8 92 84
2019 More than 20 years in the federal public service 17 83 27
2018 3 to 10 years in the federal public service 8 92 62
2018 11 to 20 years in the federal public service 7 93 101

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 0 100 13
2020 3 to 10 years in the federal public service 0 100 33
2019 11 to 20 years in the federal public service 6 94 84
2019 More than 20 years in the federal public service 0 100 27
2018 Less than 3 years in the federal public service 0 100 29

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 37 63 13
2020 3 to 10 years in the federal public service 43 57 33
2020 11 to 20 years in the federal public service 37 63 56
2020 More than 20 years in the federal public service 58 42 24
2019 Less than 3 years in the federal public service 38 62 24
2019 3 to 10 years in the federal public service 30 70 54
2019 11 to 20 years in the federal public service 49 51 83
2019 More than 20 years in the federal public service 54 46 27
2018 Less than 3 years in the federal public service 40 60 29
2018 3 to 10 years in the federal public service 34 66 62
2018 11 to 20 years in the federal public service 44 56 101
2018 More than 20 years in the federal public service 50 50 43

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 49 13
2020 3 to 10 years in the federal public service 45 55 33
2020 11 to 20 years in the federal public service 47 53 56
2020 More than 20 years in the federal public service 45 55 24
2019 Less than 3 years in the federal public service 37 63 24
2019 3 to 10 years in the federal public service 44 56 54
2019 11 to 20 years in the federal public service 45 55 83
2019 More than 20 years in the federal public service 47 53 27
2018 Less than 3 years in the federal public service 37 63 29
2018 3 to 10 years in the federal public service 33 67 62
2018 11 to 20 years in the federal public service 50 50 101
2018 More than 20 years in the federal public service 57 43 43

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 49 51 33
2020 11 to 20 years in the federal public service 53 47 56
2019 Less than 3 years in the federal public service 42 58 24
2019 3 to 10 years in the federal public service 36 64 54
2019 11 to 20 years in the federal public service 54 46 83
2019 More than 20 years in the federal public service 51 49 27
2018 Less than 3 years in the federal public service 49 51 29
2018 3 to 10 years in the federal public service 55 45 62
2018 11 to 20 years in the federal public service 58 42 101
2018 More than 20 years in the federal public service 57 43 43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 45 55 13
2020 3 to 10 years in the federal public service 39 61 33
2020 11 to 20 years in the federal public service 41 59 56
2020 More than 20 years in the federal public service 40 60 24
2019 Less than 3 years in the federal public service 36 64 24
2019 3 to 10 years in the federal public service 38 62 54
2019 11 to 20 years in the federal public service 45 55 83
2019 More than 20 years in the federal public service 51 49 27
2018 Less than 3 years in the federal public service 25 75 29
2018 3 to 10 years in the federal public service 31 69 62
2018 11 to 20 years in the federal public service 37 63 101
2018 More than 20 years in the federal public service 55 45 43

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 40 60 33
2020 11 to 20 years in the federal public service 40 60 56
2019 3 to 10 years in the federal public service 33 67 54
2019 11 to 20 years in the federal public service 32 68 83
2018 Less than 3 years in the federal public service 29 71 29
2018 3 to 10 years in the federal public service 37 63 62
2018 11 to 20 years in the federal public service 46 54 101
2018 More than 20 years in the federal public service 41 59 43

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 45 55 33
2020 11 to 20 years in the federal public service 59 41 56
2019 Less than 3 years in the federal public service 58 42 24
2019 3 to 10 years in the federal public service 61 39 54
2019 11 to 20 years in the federal public service 60 40 83
2019 More than 20 years in the federal public service 65 35 27
2018 Less than 3 years in the federal public service 54 46 29
2018 3 to 10 years in the federal public service 66 34 62
2018 11 to 20 years in the federal public service 58 42 101
2018 More than 20 years in the federal public service 46 54 43

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 24 76 33
2020 11 to 20 years in the federal public service 49 51 56
2019 Less than 3 years in the federal public service 34 66 24
2019 3 to 10 years in the federal public service 34 66 54
2019 11 to 20 years in the federal public service 37 63 83
2019 More than 20 years in the federal public service 46 54 27
2018 Less than 3 years in the federal public service 28 72 29
2018 3 to 10 years in the federal public service 33 67 62
2018 11 to 20 years in the federal public service 35 65 101
2018 More than 20 years in the federal public service 31 69 43

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 33
2020 11 to 20 years in the federal public service 0 100 56
2019 3 to 10 years in the federal public service 0 100 54
2018 3 to 10 years in the federal public service 0 100 62
2018 More than 20 years in the federal public service 0 100 43

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in the federal public service 21 79 54
2019 11 to 20 years in the federal public service 6 94 83
2018 11 to 20 years in the federal public service 5 95 101
2018 More than 20 years in the federal public service 0 100 43

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 10 90 56
2019 3 to 10 years in the federal public service 14 86 54
2019 11 to 20 years in the federal public service 11 89 83
2018 3 to 10 years in the federal public service 17 83 62
2018 11 to 20 years in the federal public service 10 90 101

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 53 13
2020 3 to 10 years in the federal public service 46 54 33
2020 11 to 20 years in the federal public service 45 55 56
2020 More than 20 years in the federal public service 67 33 24
2019 Less than 3 years in the federal public service 33 67 24
2019 3 to 10 years in the federal public service 33 67 54
2019 11 to 20 years in the federal public service 45 55 83
2019 More than 20 years in the federal public service 52 48 27
2018 Less than 3 years in the federal public service 36 64 29
2018 3 to 10 years in the federal public service 41 59 62
2018 11 to 20 years in the federal public service 49 51 101
2018 More than 20 years in the federal public service 59 41 43

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 18 82 56
2020 More than 20 years in the federal public service 27 73 24
2019 3 to 10 years in the federal public service 19 81 54
2019 11 to 20 years in the federal public service 30 70 83
2018 Less than 3 years in the federal public service 21 79 29
2018 3 to 10 years in the federal public service 20 80 62
2018 11 to 20 years in the federal public service 33 67 101
2018 More than 20 years in the federal public service 29 71 43

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 13 87 33
2020 11 to 20 years in the federal public service 11 89 56
2019 3 to 10 years in the federal public service 10 90 54
2019 11 to 20 years in the federal public service 18 82 83
2018 Less than 3 years in the federal public service 22 78 29
2018 3 to 10 years in the federal public service 13 87 62
2018 11 to 20 years in the federal public service 15 85 101
2018 More than 20 years in the federal public service 18 82 43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 53 47 33
2020 11 to 20 years in the federal public service 54 46 56
2019 3 to 10 years in the federal public service 46 54 54
2019 11 to 20 years in the federal public service 56 44 83
2018 Less than 3 years in the federal public service 63 37 29
2018 3 to 10 years in the federal public service 55 45 61
2018 11 to 20 years in the federal public service 68 32 101
2018 More than 20 years in the federal public service 45 55 43

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 22 78 33
2020 11 to 20 years in the federal public service 31 69 56
2019 Less than 3 years in the federal public service 30 70 24
2019 3 to 10 years in the federal public service 22 78 54
2019 11 to 20 years in the federal public service 22 78 83
2019 More than 20 years in the federal public service 17 83 27
2018 Less than 3 years in the federal public service 36 64 29
2018 3 to 10 years in the federal public service 25 75 61
2018 11 to 20 years in the federal public service 24 76 101
2018 More than 20 years in the federal public service 26 74 43

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 13 87 56
2019 3 to 10 years in the federal public service 12 88 54
2019 11 to 20 years in the federal public service 20 80 83
2018 3 to 10 years in the federal public service 8 92 61
2018 11 to 20 years in the federal public service 15 85 101

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 22 78 56
2019 3 to 10 years in the federal public service 10 90 54
2019 11 to 20 years in the federal public service 19 81 83
2018 3 to 10 years in the federal public service 14 86 61
2018 11 to 20 years in the federal public service 15 85 101

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 0 100 13
2019 11 to 20 years in the federal public service 10 90 83
2018 3 to 10 years in the federal public service 8 92 61
2018 11 to 20 years in the federal public service 12 88 101

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 24
2019 11 to 20 years in the federal public service 6 94 83
2018 3 to 10 years in the federal public service 0 100 61

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 13 87 33
2020 11 to 20 years in the federal public service 16 84 56
2019 3 to 10 years in the federal public service 9 91 54
2019 11 to 20 years in the federal public service 21 79 83
2018 3 to 10 years in the federal public service 8 92 61
2018 11 to 20 years in the federal public service 17 83 101

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 15 85 33
2020 11 to 20 years in the federal public service 21 79 56
2019 Less than 3 years in the federal public service 20 80 24
2019 3 to 10 years in the federal public service 9 91 54
2019 11 to 20 years in the federal public service 15 85 83
2019 More than 20 years in the federal public service 17 83 27
2018 3 to 10 years in the federal public service 11 89 61
2018 11 to 20 years in the federal public service 13 87 101

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 18 82 33
2020 11 to 20 years in the federal public service 20 80 56
2019 3 to 10 years in the federal public service 36 64 54
2019 11 to 20 years in the federal public service 31 69 83
2018 Less than 3 years in the federal public service 29 71 29
2018 3 to 10 years in the federal public service 31 69 61
2018 11 to 20 years in the federal public service 19 81 101
2018 More than 20 years in the federal public service 35 65 43

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 10 90 78

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 22 78 78
2018 3 to 10 years in the federal public service 21 79 62
2018 11 to 20 years in the federal public service 11 89 97

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 10 90 78
2018 11 to 20 years in the federal public service 7 93 97

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 6 94 78
2018 3 to 10 years in the federal public service 11 89 62

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 11 89 78
2018 3 to 10 years in the federal public service 10 90 62
2018 11 to 20 years in the federal public service 9 91 97

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 12 88 78
2018 3 to 10 years in the federal public service 10 90 62
2018 11 to 20 years in the federal public service 15 85 97

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 18 82 78
2018 3 to 10 years in the federal public service 16 84 62
2018 11 to 20 years in the federal public service 24 76 97

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 14 86 78
2018 3 to 10 years in the federal public service 16 84 62
2018 11 to 20 years in the federal public service 11 89 97

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 12 88 78
2018 3 to 10 years in the federal public service 16 84 62
2018 11 to 20 years in the federal public service 13 87 97

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 22 78 24
2019 11 to 20 years in the federal public service 37 63 78
2018 Less than 3 years in the federal public service 31 69 28
2018 3 to 10 years in the federal public service 44 56 62
2018 11 to 20 years in the federal public service 34 66 97
2018 More than 20 years in the federal public service 37 63 41

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 7 93 78
2018 3 to 10 years in the federal public service 15 85 62
2018 11 to 20 years in the federal public service 12 88 97

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 51 49 24
2019 11 to 20 years in the federal public service 47 53 78
2018 Less than 3 years in the federal public service 35 65 28
2018 3 to 10 years in the federal public service 47 53 62
2018 11 to 20 years in the federal public service 53 47 97
2018 More than 20 years in the federal public service 56 44 41

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 More than 20 years in the federal public service 0 100 41

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 55 45 24
2019 11 to 20 years in the federal public service 51 49 78
2018 Less than 3 years in the federal public service 49 51 28
2018 3 to 10 years in the federal public service 56 44 62
2018 11 to 20 years in the federal public service 68 32 97
2018 More than 20 years in the federal public service 73 27 41

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 78

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 9 91 78
2018 3 to 10 years in the federal public service 14 86 62
2018 11 to 20 years in the federal public service 15 85 97

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 19 11 14 3 3 37 13 60 12 182
2020 3 to 10 years in the federal public service 15 18 15 10 5 32 4 52 24 343
2020 11 to 20 years in the federal public service 16 15 21 9 6 28 6 46 22 534
2020 More than 20 years in the federal public service 18 20 19 6 9 27 1 53 21 202
2019 Less than 3 years in the federal public service 21 12 12 7 3 29 17 60 18 310
2019 3 to 10 years in the federal public service 10 15 24 9 9 28 4 37 28 349
2019 11 to 20 years in the federal public service 13 17 22 8 11 25 5 42 27 497
2019 More than 20 years in the federal public service 10 23 24 8 12 20 2 43 26 173
2018 Less than 3 years in the federal public service 15 18 14 4 4 33 12 61 14 220
2018 3 to 10 years in the federal public service 10 15 21 12 9 27 5 38 31 412
2018 11 to 20 years in the federal public service 10 16 23 11 12 23 4 36 32 538
2018 More than 20 years in the federal public service 11 19 26 11 10 22 1 39 27 209

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 39 22 19 5 2 11 1 69 9 182
2020 3 to 10 years in the federal public service 23 29 18 11 5 15 0 61 18 342
2020 11 to 20 years in the federal public service 26 28 22 7 4 12 1 62 12 533
2020 More than 20 years in the federal public service 30 32 15 7 7 9 0 68 16 202
2019 Less than 3 years in the federal public service 36 27 12 4 2 16 3 77 7 308
2019 3 to 10 years in the federal public service 17 27 23 13 7 13 0 51 23 348
2019 11 to 20 years in the federal public service 21 30 20 8 7 12 2 59 18 493
2019 More than 20 years in the federal public service 21 32 21 11 11 4 0 55 23 172
2018 Less than 3 years in the federal public service 28 32 14 3 2 18 2 75 7 220
2018 3 to 10 years in the federal public service 18 29 21 12 7 11 2 54 22 412
2018 11 to 20 years in the federal public service 17 32 23 10 10 8 1 53 22 538
2018 More than 20 years in the federal public service 24 26 22 13 7 7 0 54 22 209
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 3 97 183
2020 3 to 10 years in the federal public service 6 94 342
2020 11 to 20 years in the federal public service 8 92 534
2020 More than 20 years in the federal public service 9 91 202
2019 Less than 3 years in the federal public service 5 95 309
2019 3 to 10 years in the federal public service 11 89 349
2019 11 to 20 years in the federal public service 7 93 495
2019 More than 20 years in the federal public service 10 90 171
2018 Less than 3 years in the federal public service 6 94 219
2018 3 to 10 years in the federal public service 9 91 412
2018 11 to 20 years in the federal public service 9 91 540
2018 More than 20 years in the federal public service 8 92 207

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 25 75 20
2020 11 to 20 years in the federal public service 41 59 42
2019 Less than 3 years in the federal public service 41 59 15
2019 3 to 10 years in the federal public service 45 55 39
2019 11 to 20 years in the federal public service 38 62 36
2019 More than 20 years in the federal public service 44 56 18
2018 Less than 3 years in the federal public service 58 42 13
2018 3 to 10 years in the federal public service 27 73 36
2018 11 to 20 years in the federal public service 40 60 51
2018 More than 20 years in the federal public service 33 67 17

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 66 34 42
2019 3 to 10 years in the federal public service 70 30 39
2019 11 to 20 years in the federal public service 86 14 36
2018 3 to 10 years in the federal public service 83 17 36
2018 11 to 20 years in the federal public service 79 21 51

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2019 Less than 3 years in the federal public service 0 100 15
2019 3 to 10 years in the federal public service 0 100 39
2018 11 to 20 years in the federal public service 13 87 51

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2020 11 to 20 years in the federal public service 0 100 42
2019 Less than 3 years in the federal public service 0 100 15
2019 3 to 10 years in the federal public service 0 100 39
2018 3 to 10 years in the federal public service 0 100 36
2018 More than 20 years in the federal public service 0 100 17

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 100 36
2018 More than 20 years in the federal public service 0 100 17

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 15 85 36
2018 11 to 20 years in the federal public service 18 82 51

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 10 90 51
2018 More than 20 years in the federal public service 0 100 17

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 41 59 20
2020 11 to 20 years in the federal public service 32 68 41
2019 Less than 3 years in the federal public service 54 46 15
2019 3 to 10 years in the federal public service 27 73 39
2019 11 to 20 years in the federal public service 47 53 35
2019 More than 20 years in the federal public service 28 72 18
2018 3 to 10 years in the federal public service 54 46 36
2018 11 to 20 years in the federal public service 38 62 51

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 22 78 41
2019 3 to 10 years in the federal public service 36 64 39
2019 11 to 20 years in the federal public service 36 64 35
2018 3 to 10 years in the federal public service 17 83 36
2018 11 to 20 years in the federal public service 22 78 51

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 17 83 35
2018 11 to 20 years in the federal public service 15 85 51

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2019 Less than 3 years in the federal public service 0 100 15
2018 Less than 3 years in the federal public service 0 100 13
2018 More than 20 years in the federal public service 0 100 17

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 35 65 20
2020 11 to 20 years in the federal public service 17 83 41
2019 3 to 10 years in the federal public service 24 76 39
2019 More than 20 years in the federal public service 66 34 18
2018 Less than 3 years in the federal public service 44 56 13
2018 3 to 10 years in the federal public service 22 78 36
2018 11 to 20 years in the federal public service 24 76 51
2018 More than 20 years in the federal public service 41 59 17

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 35 65 20
2020 11 to 20 years in the federal public service 27 73 41
2019 3 to 10 years in the federal public service 23 77 39
2019 11 to 20 years in the federal public service 27 73 35
2018 3 to 10 years in the federal public service 27 73 36
2018 11 to 20 years in the federal public service 30 70 51

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2019 Less than 3 years in the federal public service 0 100 15
2019 More than 20 years in the federal public service 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2020 More than 20 years in the federal public service 0 100 18
2019 Less than 3 years in the federal public service 0 100 15
2019 3 to 10 years in the federal public service 0 100 39
2018 Less than 3 years in the federal public service 0 100 13
2018 More than 20 years in the federal public service 0 100 17

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 13 87 51
2018 More than 20 years in the federal public service 0 100 17

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 29 71 41
2019 3 to 10 years in the federal public service 15 85 39
2019 11 to 20 years in the federal public service 18 82 35
2018 11 to 20 years in the federal public service 20 80 51
2018 More than 20 years in the federal public service 0 100 17

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2020 11 to 20 years in the federal public service 0 100 41
2019 3 to 10 years in the federal public service 0 100 39
2019 More than 20 years in the federal public service 0 100 18
2018 3 to 10 years in the federal public service 0 100 36
2018 More than 20 years in the federal public service 0 100 17

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 20 80 41
2019 Less than 3 years in the federal public service 31 69 15
2019 11 to 20 years in the federal public service 17 83 35
2018 11 to 20 years in the federal public service 18 82 51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2020 11 to 20 years in the federal public service 0 100 41
2019 3 to 10 years in the federal public service 0 100 39
2019 More than 20 years in the federal public service 0 100 18
2018 3 to 10 years in the federal public service 0 100 36
2018 More than 20 years in the federal public service 0 100 17

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 13 87 41
2019 3 to 10 years in the federal public service 18 82 39
2019 11 to 20 years in the federal public service 21 79 35
2018 11 to 20 years in the federal public service 24 76 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 39 61 20
2020 11 to 20 years in the federal public service 44 56 42
2019 Less than 3 years in the federal public service 32 68 15
2019 3 to 10 years in the federal public service 35 65 39
2019 11 to 20 years in the federal public service 39 61 34
2019 More than 20 years in the federal public service 39 61 18
2018 3 to 10 years in the federal public service 17 83 36
2018 11 to 20 years in the federal public service 43 57 51

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 24 76 20
2020 11 to 20 years in the federal public service 22 78 42
2019 Less than 3 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 13 87 36
2018 11 to 20 years in the federal public service 23 77 51

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 9 91 51
2018 More than 20 years in the federal public service 0 100 17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 17 83 42
2019 Less than 3 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 20 80 34
2018 11 to 20 years in the federal public service 17 83 51

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in the federal public service 0 100 39
2019 More than 20 years in the federal public service 0 100 18
2018 11 to 20 years in the federal public service 9 91 51
2018 More than 20 years in the federal public service 0 100 17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2019 Less than 3 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 36

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 15 85 42
2019 More than 20 years in the federal public service 30 70 18
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 13 87 51

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 42
2019 3 to 10 years in the federal public service 13 87 39
2019 11 to 20 years in the federal public service 15 85 34
2018 3 to 10 years in the federal public service 14 86 36
2018 11 to 20 years in the federal public service 18 82 51

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 50 50 20
2020 11 to 20 years in the federal public service 30 70 42
2019 Less than 3 years in the federal public service 60 40 15
2019 3 to 10 years in the federal public service 49 51 39
2019 11 to 20 years in the federal public service 42 58 34
2019 More than 20 years in the federal public service 26 74 18
2018 Less than 3 years in the federal public service 59 41 13
2018 3 to 10 years in the federal public service 58 42 36
2018 11 to 20 years in the federal public service 36 64 51
2018 More than 20 years in the federal public service 52 48 17

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2018 11 to 20 years in the federal public service 0 100 46

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 33 67 20
2018 3 to 10 years in the federal public service 22 78 35

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2019 Less than 3 years in the federal public service 0 100 14
2018 More than 20 years in the federal public service 0 100 16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2018 11 to 20 years in the federal public service 0 100 46
2018 More than 20 years in the federal public service 0 100 16

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 14
2018 More than 20 years in the federal public service 0 100 16

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 20
2019 Less than 3 years in the federal public service 0 100 14
2018 More than 20 years in the federal public service 0 100 16

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 18 82 46

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 17 83 35
2018 11 to 20 years in the federal public service 13 87 46

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 14
2018 11 to 20 years in the federal public service 22 78 46

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 23 77 35
2018 11 to 20 years in the federal public service 48 52 46

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 14
2018 More than 20 years in the federal public service 0 100 16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 35 65 20
2018 3 to 10 years in the federal public service 33 67 35
2018 11 to 20 years in the federal public service 65 35 46

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 35
2018 More than 20 years in the federal public service 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 67 33 20
2018 3 to 10 years in the federal public service 50 50 35
2018 11 to 20 years in the federal public service 56 44 46

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 35

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 13 87 35
2018 11 to 20 years in the federal public service 16 84 46

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 20 13 13 2 2 38 11 66 9 183
2020 3 to 10 years in the federal public service 15 18 16 5 3 38 4 57 15 342
2020 11 to 20 years in the federal public service 16 18 19 6 3 34 5 54 14 533
2020 More than 20 years in the federal public service 18 21 21 4 5 29 2 56 13 201
2019 Less than 3 years in the federal public service 22 12 14 3 2 31 15 64 9 310
2019 3 to 10 years in the federal public service 11 14 26 5 7 32 5 40 19 348
2019 11 to 20 years in the federal public service 13 17 24 5 5 31 6 46 16 495
2019 More than 20 years in the federal public service 12 19 31 6 5 24 3 42 15 172
2018 Less than 3 years in the federal public service 16 14 14 1 3 38 13 62 9 220
2018 3 to 10 years in the federal public service 11 15 25 6 5 34 5 41 18 411
2018 11 to 20 years in the federal public service 12 17 26 6 7 29 4 43 18 539
2018 More than 20 years in the federal public service 11 21 31 5 6 24 2 43 14 210

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 24 18 3 2 13 2 72 6 182
2020 3 to 10 years in the federal public service 25 33 15 8 3 16 1 69 13 343
2020 11 to 20 years in the federal public service 27 31 21 6 2 12 1 66 9 532
2020 More than 20 years in the federal public service 30 31 19 5 5 10 1 68 10 199
2019 Less than 3 years in the federal public service 38 23 13 3 1 18 4 78 6 309
2019 3 to 10 years in the federal public service 17 27 26 6 7 15 2 53 16 348
2019 11 to 20 years in the federal public service 21 30 21 5 4 15 2 63 12 491
2019 More than 20 years in the federal public service 23 33 24 5 5 9 1 62 11 173
2018 Less than 3 years in the federal public service 28 28 14 3 2 22 3 75 7 219
2018 3 to 10 years in the federal public service 18 30 20 7 5 18 2 59 15 409
2018 11 to 20 years in the federal public service 19 30 24 6 6 13 2 58 14 536
2018 More than 20 years in the federal public service 22 30 26 4 8 10 0 58 13 211

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in the federal public service 9 0 17 8 50 16 0 11 69 12
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 20 19 6 7 0 2 68 13 183
2020 3 to 10 years in the federal public service 40 27 15 9 8 0 1 68 17 342
2020 11 to 20 years in the federal public service 32 28 19 9 10 0 1 61 19 532
2020 More than 20 years in the federal public service 35 28 20 4 10 0 2 64 15 201

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 33 36 22 4 4 1 0 69 8 182
2020 3 to 10 years in the federal public service 27 30 25 8 9 0 0 58 17 342
2020 11 to 20 years in the federal public service 34 27 20 11 7 0 1 62 18 533
2020 More than 20 years in the federal public service 35 31 18 8 5 1 2 68 14 200
2019 Less than 3 years in the federal public service 25 26 24 12 11 0 1 52 23 309
2019 3 to 10 years in the federal public service 14 28 20 18 20 0 1 42 38 349
2019 11 to 20 years in the federal public service 21 24 22 15 16 1 1 46 32 496
2019 More than 20 years in the federal public service 23 29 19 13 15 0 1 52 28 173
2018 Less than 3 years in the federal public service 19 28 20 20 12 0 0 48 32 218
2018 3 to 10 years in the federal public service 12 22 25 17 22 0 2 35 40 413
2018 11 to 20 years in the federal public service 20 25 19 16 17 1 2 46 34 536
2018 More than 20 years in the federal public service 20 22 27 12 15 0 3 44 28 208

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 27 32 20 10 11 0 0 59 22 181
2020 3 to 10 years in the federal public service 16 23 28 18 15 0 0 39 33 342
2020 11 to 20 years in the federal public service 14 20 26 22 18 0 0 34 40 533
2020 More than 20 years in the federal public service 13 21 26 17 22 0 1 35 39 202
2019 Less than 3 years in the federal public service 34 33 21 5 6 0 1 68 11 308
2019 3 to 10 years in the federal public service 15 26 30 16 13 0 1 41 28 348
2019 11 to 20 years in the federal public service 17 25 24 21 13 0 1 42 35 495
2019 More than 20 years in the federal public service 16 23 19 21 21 0 0 39 42 172
2018 Less than 3 years in the federal public service 27 25 31 10 6 0 1 52 16 217
2018 3 to 10 years in the federal public service 16 24 32 15 13 0 0 40 28 413
2018 11 to 20 years in the federal public service 13 21 30 18 17 0 1 35 35 535
2018 More than 20 years in the federal public service 8 22 27 20 23 0 0 31 43 208

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 27 15 8 8 1 0 69 16 182
2020 3 to 10 years in the federal public service 19 28 25 14 13 0 0 48 28 341
2020 11 to 20 years in the federal public service 14 28 26 18 13 0 1 43 31 533
2020 More than 20 years in the federal public service 18 23 24 18 16 0 0 41 34 201
2019 Less than 3 years in the federal public service 42 30 16 7 3 1 1 74 10 307
2019 3 to 10 years in the federal public service 22 28 23 15 11 0 0 50 26 348
2019 11 to 20 years in the federal public service 16 25 31 14 12 1 1 42 27 490
2019 More than 20 years in the federal public service 10 30 19 23 18 0 0 41 41 171
2018 Less than 3 years in the federal public service 37 29 18 10 3 1 1 68 14 217
2018 3 to 10 years in the federal public service 19 30 24 15 11 0 1 49 26 411
2018 11 to 20 years in the federal public service 15 23 27 21 12 0 2 39 34 536
2018 More than 20 years in the federal public service 8 27 24 19 22 0 0 36 41 207

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 37 27 19 6 9 1 1 65 16 180
2020 3 to 10 years in the federal public service 21 20 25 16 17 1 0 42 33 340
2020 11 to 20 years in the federal public service 14 22 26 17 19 1 0 36 37 529
2020 More than 20 years in the federal public service 15 19 27 21 17 1 0 35 38 201
2019 Less than 3 years in the federal public service 32 24 21 10 11 1 1 58 21 308
2019 3 to 10 years in the federal public service 15 18 24 20 21 0 1 34 42 348
2019 11 to 20 years in the federal public service 14 21 23 22 19 1 1 35 42 494
2019 More than 20 years in the federal public service 8 22 21 23 24 0 1 30 48 172
2018 Less than 3 years in the federal public service 31 21 19 13 13 0 2 53 27 218
2018 3 to 10 years in the federal public service 16 23 22 19 19 0 2 39 39 408
2018 11 to 20 years in the federal public service 13 16 28 21 21 1 1 30 42 534
2018 More than 20 years in the federal public service 12 18 22 18 29 0 2 30 48 209

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 61 16 10 3 7 1 2 79 10 183
2020 3 to 10 years in the federal public service 39 27 16 8 7 1 2 68 16 342
2020 11 to 20 years in the federal public service 32 26 18 12 10 0 2 59 22 531
2020 More than 20 years in the federal public service 35 16 21 15 13 0 1 51 28 202
2019 Less than 3 years in the federal public service 65 19 7 2 2 0 3 88 5 310
2019 3 to 10 years in the federal public service 40 28 14 5 8 0 4 72 13 347
2019 11 to 20 years in the federal public service 39 24 19 8 7 1 4 65 16 490
2019 More than 20 years in the federal public service 32 21 19 14 11 1 2 55 26 173
2018 Less than 3 years in the federal public service 60 20 7 6 3 0 4 83 10 216
2018 3 to 10 years in the federal public service 41 25 16 7 7 0 4 69 14 409
2018 11 to 20 years in the federal public service 35 27 15 10 6 0 7 67 17 536
2018 More than 20 years in the federal public service 29 26 15 13 13 0 3 57 27 207

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 39 27 13 10 11 0 0 67 20 182
2020 3 to 10 years in the federal public service 23 29 22 14 11 0 0 53 25 342
2020 11 to 20 years in the federal public service 20 22 23 21 13 0 0 43 34 531
2020 More than 20 years in the federal public service 27 25 24 13 11 0 0 52 24 201
2019 Less than 3 years in the federal public service 46 25 14 8 7 0 0 71 15 307
2019 3 to 10 years in the federal public service 29 30 23 10 8 0 0 59 18 349
2019 11 to 20 years in the federal public service 26 25 27 13 8 1 1 51 21 494
2019 More than 20 years in the federal public service 24 26 19 18 12 0 1 51 30 172
2018 Less than 3 years in the federal public service 42 25 19 8 5 0 1 67 13 215
2018 3 to 10 years in the federal public service 31 24 23 11 11 0 0 55 22 412
2018 11 to 20 years in the federal public service 23 25 23 14 13 0 2 49 27 538
2018 More than 20 years in the federal public service 21 24 24 13 16 1 1 46 29 206

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 45 23 10 4 9 1 8 74 15 183
2020 3 to 10 years in the federal public service 41 22 13 10 6 0 8 69 18 341
2020 11 to 20 years in the federal public service 23 25 21 13 13 0 4 50 28 533
2020 More than 20 years in the federal public service 33 28 17 7 8 0 7 66 16 202

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 33 16 4 2 1 2 77 6 183
2020 3 to 10 years in the federal public service 31 33 23 9 4 0 1 64 13 340
2020 11 to 20 years in the federal public service 27 38 19 10 5 1 0 66 15 534
2020 More than 20 years in the federal public service 29 36 19 13 3 1 0 65 16 201
2019 Less than 3 years in the federal public service 39 31 18 6 4 1 1 72 10 308
2019 3 to 10 years in the federal public service 20 35 21 15 7 1 1 56 23 348
2019 11 to 20 years in the federal public service 21 34 25 11 6 1 2 56 18 496
2019 More than 20 years in the federal public service 20 33 25 16 6 0 0 53 22 170
2018 Less than 3 years in the federal public service 37 33 17 8 3 1 2 72 11 220
2018 3 to 10 years in the federal public service 19 33 28 10 8 1 2 54 18 411
2018 11 to 20 years in the federal public service 17 34 24 13 10 0 2 52 23 534
2018 More than 20 years in the federal public service 22 26 30 13 9 0 0 49 22 207

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 39 32 14 10 3 2 1 72 14 183
2020 3 to 10 years in the federal public service 25 32 22 14 7 0 0 57 21 338
2020 11 to 20 years in the federal public service 23 31 25 13 7 0 1 55 20 530
2020 More than 20 years in the federal public service 18 37 24 12 8 1 0 56 20 202
2019 Less than 3 years in the federal public service 37 31 18 8 5 1 1 69 13 307
2019 3 to 10 years in the federal public service 13 30 25 19 12 0 0 44 32 348
2019 11 to 20 years in the federal public service 16 29 25 17 11 1 1 46 28 495
2019 More than 20 years in the federal public service 12 27 26 23 11 0 0 39 35 172
2018 Less than 3 years in the federal public service 29 32 21 11 5 1 1 62 16 219
2018 3 to 10 years in the federal public service 16 32 25 16 9 0 1 49 25 409
2018 11 to 20 years in the federal public service 13 25 29 19 13 0 1 38 32 534
2018 More than 20 years in the federal public service 14 24 27 23 12 0 0 38 35 206

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 36 28 16 12 7 1 1 65 19 183
2020 3 to 10 years in the federal public service 26 27 24 12 10 0 0 53 23 342
2020 11 to 20 years in the federal public service 28 30 21 13 7 0 0 59 20 532
2020 More than 20 years in the federal public service 32 29 21 10 7 1 0 62 17 201
2019 Less than 3 years in the federal public service 34 28 17 10 9 0 1 63 19 307
2019 3 to 10 years in the federal public service 17 25 26 20 12 0 1 42 32 348
2019 11 to 20 years in the federal public service 21 30 23 14 11 1 0 52 25 497
2019 More than 20 years in the federal public service 20 29 21 20 11 0 0 48 31 172
2018 Less than 3 years in the federal public service 28 23 29 11 8 0 0 52 19 220
2018 3 to 10 years in the federal public service 24 26 23 13 12 0 1 51 26 411
2018 11 to 20 years in the federal public service 17 25 25 20 12 1 2 43 32 532
2018 More than 20 years in the federal public service 19 28 26 17 10 0 0 47 27 206

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 60 19 12 6 3 0 1 80 9 183
2020 3 to 10 years in the federal public service 46 22 18 7 6 0 1 69 13 338
2020 11 to 20 years in the federal public service 42 27 17 8 6 0 1 69 14 532
2020 More than 20 years in the federal public service 43 34 8 7 7 1 1 77 14 200
2019 Less than 3 years in the federal public service 54 25 12 4 3 0 2 80 8 306
2019 3 to 10 years in the federal public service 33 28 20 10 9 0 0 61 19 347
2019 11 to 20 years in the federal public service 36 26 17 11 8 1 1 63 20 496
2019 More than 20 years in the federal public service 38 24 19 9 7 2 1 64 17 173

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 27 24 28 12 9 0 0 51 21 183
2020 3 to 10 years in the federal public service 23 31 20 17 8 0 0 55 25 342
2020 11 to 20 years in the federal public service 26 31 23 11 7 0 0 58 19 534
2020 More than 20 years in the federal public service 25 33 22 14 6 1 0 58 20 202

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 34 30 19 9 7 1 0 65 16 183
2020 3 to 10 years in the federal public service 30 30 22 9 9 0 0 60 18 340
2020 11 to 20 years in the federal public service 23 31 28 13 5 0 1 54 17 534
2020 More than 20 years in the federal public service 28 31 20 14 7 1 0 59 21 202
2019 Less than 3 years in the federal public service 41 31 13 7 6 0 1 74 13 307
2019 3 to 10 years in the federal public service 30 34 20 11 4 0 1 65 15 348
2019 11 to 20 years in the federal public service 29 31 22 12 6 1 0 60 17 493
2019 More than 20 years in the federal public service 29 32 17 18 3 0 0 62 21 171
2018 Less than 3 years in the federal public service 32 30 26 7 5 0 0 63 12 220
2018 3 to 10 years in the federal public service 31 33 17 10 6 0 1 66 17 409
2018 11 to 20 years in the federal public service 26 31 22 13 6 1 1 59 19 529
2018 More than 20 years in the federal public service 20 31 29 11 9 0 1 51 20 207

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 27 13 10 2 0 2 75 12 182
2020 3 to 10 years in the federal public service 44 24 17 8 4 0 1 69 13 342
2020 11 to 20 years in the federal public service 45 30 15 5 4 0 1 75 9 532
2020 More than 20 years in the federal public service 49 27 16 5 2 1 1 78 7 199
2019 Less than 3 years in the federal public service 54 24 11 6 5 0 1 78 11 305
2019 3 to 10 years in the federal public service 38 22 20 9 9 0 1 62 18 344
2019 11 to 20 years in the federal public service 44 24 16 8 6 1 2 70 14 492
2019 More than 20 years in the federal public service 43 24 17 7 9 0 0 67 16 173
2018 Less than 3 years in the federal public service 54 19 13 8 5 0 1 74 12 218
2018 3 to 10 years in the federal public service 46 23 12 9 8 0 2 70 17 406
2018 11 to 20 years in the federal public service 41 22 14 12 6 0 4 66 20 529
2018 More than 20 years in the federal public service 47 23 13 6 10 1 2 71 16 208

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 25 34 23 11 7 0 1 58 18 182
2020 3 to 10 years in the federal public service 23 30 25 14 8 0 0 53 22 343
2020 11 to 20 years in the federal public service 22 35 24 12 7 0 0 57 19 533
2020 More than 20 years in the federal public service 24 39 22 8 8 0 0 63 16 201

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 75 14 4 1 2 1 4 93 2 183
2020 3 to 10 years in the federal public service 71 13 5 1 3 1 5 90 4 340
2020 11 to 20 years in the federal public service 64 20 7 2 1 1 4 89 4 532
2020 More than 20 years in the federal public service 67 19 5 2 2 0 5 91 4 201
2019 Less than 3 years in the federal public service 75 11 4 2 1 0 6 92 4 308
2019 3 to 10 years in the federal public service 64 14 9 3 4 1 6 83 7 347
2019 11 to 20 years in the federal public service 64 13 9 3 2 1 8 85 6 495
2019 More than 20 years in the federal public service 63 14 10 4 2 1 6 83 6 173
2018 Less than 3 years in the federal public service 75 11 6 1 1 2 4 91 2 218
2018 3 to 10 years in the federal public service 64 19 5 3 3 0 5 87 7 410
2018 11 to 20 years in the federal public service 63 16 6 4 4 0 7 85 8 528
2018 More than 20 years in the federal public service 63 13 10 4 3 1 6 82 7 208

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 84 7 1 3 1 0 3 95 4 183
2020 3 to 10 years in the federal public service 77 9 5 2 2 1 3 90 5 339
2020 11 to 20 years in the federal public service 75 11 3 4 3 2 3 90 7 530
2020 More than 20 years in the federal public service 76 8 4 4 3 1 4 88 8 202
2019 Less than 3 years in the federal public service 81 9 4 3 2 0 2 91 5 306
2019 3 to 10 years in the federal public service 65 13 7 5 5 1 4 82 10 348
2019 11 to 20 years in the federal public service 66 15 5 5 6 1 2 84 11 491
2019 More than 20 years in the federal public service 63 14 8 5 5 2 3 81 11 173
2018 Less than 3 years in the federal public service 79 9 3 4 2 1 2 91 6 217
2018 3 to 10 years in the federal public service 62 17 6 4 6 1 4 83 10 407
2018 11 to 20 years in the federal public service 61 14 9 4 6 1 5 79 11 529
2018 More than 20 years in the federal public service 57 15 7 6 8 2 3 77 16 209

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 79 15 2 2 1 0 2 95 3 182
2020 3 to 10 years in the federal public service 67 21 7 2 2 0 1 89 4 340
2020 11 to 20 years in the federal public service 65 22 7 3 2 0 1 88 4 530
2020 More than 20 years in the federal public service 62 24 7 2 2 0 3 89 4 199
2019 Less than 3 years in the federal public service 69 20 7 2 1 0 1 89 3 306
2019 3 to 10 years in the federal public service 51 29 12 4 2 1 2 82 6 349
2019 11 to 20 years in the federal public service 52 25 12 4 4 1 1 79 9 489
2019 More than 20 years in the federal public service 54 25 14 4 1 0 2 80 5 172
2018 Less than 3 years in the federal public service 64 20 7 3 3 0 1 86 6 218
2018 3 to 10 years in the federal public service 52 27 12 4 3 0 2 81 7 410
2018 11 to 20 years in the federal public service 50 26 14 4 3 0 3 78 8 538
2018 More than 20 years in the federal public service 54 28 9 4 3 0 1 84 7 209

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 79 10 3 4 3 0 1 89 8 183
2020 3 to 10 years in the federal public service 64 20 4 7 4 0 1 85 11 339
2020 11 to 20 years in the federal public service 67 13 10 5 4 0 1 81 9 531
2020 More than 20 years in the federal public service 60 19 9 5 4 0 2 81 10 200
2019 Less than 3 years in the federal public service 73 13 6 4 2 0 1 87 7 307
2019 3 to 10 years in the federal public service 57 17 12 8 5 1 1 75 13 349
2019 11 to 20 years in the federal public service 55 18 11 6 7 1 1 75 14 489
2019 More than 20 years in the federal public service 53 17 12 5 10 1 2 72 15 172
2018 Less than 3 years in the federal public service 71 12 7 3 5 0 2 85 8 220
2018 3 to 10 years in the federal public service 50 21 13 8 7 0 2 72 15 408
2018 11 to 20 years in the federal public service 48 21 13 9 8 0 2 70 17 535
2018 More than 20 years in the federal public service 45 22 14 6 13 1 1 67 19 208

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 79 3 1 1 0 0 16 97 1 182
2020 3 to 10 years in the federal public service 68 8 3 1 0 0 19 95 1 341
2020 11 to 20 years in the federal public service 62 14 8 2 0 0 13 88 3 531
2020 More than 20 years in the federal public service 59 18 6 2 3 0 12 88 6 201
2019 Less than 3 years in the federal public service 70 5 1 1 1 0 22 96 2 308
2019 3 to 10 years in the federal public service 56 11 4 2 1 0 26 91 3 346
2019 11 to 20 years in the federal public service 53 15 7 3 2 1 18 84 7 485
2019 More than 20 years in the federal public service 47 23 9 5 2 0 14 81 8 171
2018 Less than 3 years in the federal public service 68 5 1 0 0 0 26 98 1 216
2018 3 to 10 years in the federal public service 55 11 5 2 1 0 26 89 4 409
2018 11 to 20 years in the federal public service 48 18 8 2 3 0 21 83 6 536
2018 More than 20 years in the federal public service 51 21 7 1 3 1 16 87 5 209

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 77 16 3 2 0 0 2 95 2 183
2020 3 to 10 years in the federal public service 66 20 8 3 1 0 2 88 4 342
2020 11 to 20 years in the federal public service 63 20 9 4 1 0 3 86 5 531
2020 More than 20 years in the federal public service 62 23 5 5 2 1 4 88 6 202
2019 Less than 3 years in the federal public service 76 13 6 1 1 0 3 92 2 307
2019 3 to 10 years in the federal public service 63 19 8 1 2 0 7 88 3 348
2019 11 to 20 years in the federal public service 61 21 7 3 2 1 5 87 5 487
2019 More than 20 years in the federal public service 65 16 9 1 3 0 4 85 5 173
2018 Less than 3 years in the federal public service 75 14 6 1 0 0 4 93 1 219
2018 3 to 10 years in the federal public service 60 18 9 4 1 0 9 86 5 408
2018 11 to 20 years in the federal public service 61 19 8 3 1 1 7 87 5 535
2018 More than 20 years in the federal public service 62 16 9 4 3 1 5 83 8 209

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 65 18 9 3 3 0 2 84 7 183
2020 3 to 10 years in the federal public service 78 11 5 1 2 0 1 91 4 341
2020 11 to 20 years in the federal public service 72 16 5 3 2 0 2 90 5 532
2020 More than 20 years in the federal public service 76 12 6 1 1 0 3 91 3 201
2019 Less than 3 years in the federal public service 62 14 8 4 10 0 2 78 14 306
2019 3 to 10 years in the federal public service 69 11 6 4 5 0 5 84 10 349
2019 11 to 20 years in the federal public service 70 13 6 3 5 1 3 86 8 492
2019 More than 20 years in the federal public service 80 9 3 3 2 1 2 92 5 173
2018 Less than 3 years in the federal public service 53 13 16 7 9 0 2 67 16 219
2018 3 to 10 years in the federal public service 62 15 7 5 4 0 7 83 9 411
2018 11 to 20 years in the federal public service 66 16 5 4 3 0 5 87 8 538
2018 More than 20 years in the federal public service 75 12 3 4 2 0 4 90 6 209

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 45 27 16 6 5 0 1 73 11 183
2020 3 to 10 years in the federal public service 38 31 19 6 4 0 1 71 10 341
2020 11 to 20 years in the federal public service 42 33 14 5 3 1 1 77 9 533
2020 More than 20 years in the federal public service 45 33 15 1 3 0 2 81 4 201
2019 Less than 3 years in the federal public service 57 22 15 2 3 0 1 79 5 308
2019 3 to 10 years in the federal public service 48 28 13 5 4 0 1 78 9 347
2019 11 to 20 years in the federal public service 50 26 14 4 4 1 2 78 8 490
2019 More than 20 years in the federal public service 60 23 14 1 0 0 1 85 1 171
2018 Less than 3 years in the federal public service 47 30 14 3 3 0 2 79 6 220
2018 3 to 10 years in the federal public service 46 28 14 6 4 0 3 76 10 410
2018 11 to 20 years in the federal public service 50 22 15 8 2 0 3 74 10 538
2018 More than 20 years in the federal public service 52 23 18 4 3 0 0 76 7 208

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 31 37 18 7 6 0 1 69 13 183
2020 3 to 10 years in the federal public service 22 40 26 7 4 1 0 63 11 343
2020 11 to 20 years in the federal public service 25 42 25 4 3 0 0 67 7 533
2020 More than 20 years in the federal public service 32 44 17 4 4 0 0 76 7 202

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 19 36 29 11 5 0 0 55 16 183
2020 3 to 10 years in the federal public service 11 30 36 15 8 0 0 41 22 343
2020 11 to 20 years in the federal public service 9 28 37 19 6 0 0 37 25 534
2020 More than 20 years in the federal public service 12 29 35 17 7 1 0 41 24 202
2019 Less than 3 years in the federal public service 22 46 22 8 2 0 1 68 10 310
2019 3 to 10 years in the federal public service 12 30 37 15 6 0 0 42 21 347
2019 11 to 20 years in the federal public service 12 28 39 15 6 0 0 40 21 496
2019 More than 20 years in the federal public service 7 25 38 20 9 0 0 33 29 172
2018 Less than 3 years in the federal public service 16 45 27 7 4 0 0 61 12 220
2018 3 to 10 years in the federal public service 11 27 40 15 6 0 0 39 21 413
2018 11 to 20 years in the federal public service 11 23 39 19 8 0 1 34 27 540
2018 More than 20 years in the federal public service 11 22 31 25 10 0 0 33 35 208

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 10 18 33 27 12 0 0 40 27 182
2020 3 to 10 years in the federal public service 13 24 39 15 8 0 0 24 37 343
2020 11 to 20 years in the federal public service 14 24 39 18 4 0 0 22 39 531
2020 More than 20 years in the federal public service 15 25 37 19 4 0 0 24 40 202
2019 Less than 3 years in the federal public service 6 14 32 33 15 0 0 47 20 309
2019 3 to 10 years in the federal public service 11 24 41 18 6 0 0 24 35 347
2019 11 to 20 years in the federal public service 11 24 41 16 8 0 0 24 35 489
2019 More than 20 years in the federal public service 12 34 35 11 7 0 0 18 47 170
2018 Less than 3 years in the federal public service 6 13 36 27 18 0 0 45 20 216
2018 3 to 10 years in the federal public service 13 17 41 20 8 0 0 29 30 406
2018 11 to 20 years in the federal public service 14 26 37 16 7 0 0 23 39 535
2018 More than 20 years in the federal public service 17 25 39 13 6 0 0 19 42 208

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 29 13 6 2 2 0 79 8 180
2020 3 to 10 years in the federal public service 34 43 10 8 3 2 0 79 11 340
2020 11 to 20 years in the federal public service 41 42 11 3 3 1 0 83 6 531
2020 More than 20 years in the federal public service 47 33 12 3 2 3 0 82 6 202
2019 Less than 3 years in the federal public service 29 38 15 9 3 5 0 71 13 309
2019 3 to 10 years in the federal public service 21 39 22 11 6 2 0 61 17 347
2019 11 to 20 years in the federal public service 22 45 19 8 4 3 0 68 12 496
2019 More than 20 years in the federal public service 29 38 16 10 6 1 0 68 16 171
2018 Less than 3 years in the federal public service 30 42 14 7 2 5 0 76 10 220
2018 3 to 10 years in the federal public service 23 45 16 10 3 3 0 70 13 412
2018 11 to 20 years in the federal public service 24 46 15 8 5 2 0 71 13 538
2018 More than 20 years in the federal public service 34 38 20 4 3 1 0 73 7 208

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 43 30 11 8 4 3 0 76 12 180
2020 3 to 10 years in the federal public service 30 38 14 10 7 2 0 69 17 341
2020 11 to 20 years in the federal public service 32 35 13 12 5 2 0 69 17 529
2020 More than 20 years in the federal public service 37 33 15 8 4 2 1 72 12 198

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 22 13 10 6 1 0 71 16 181
2020 3 to 10 years in the federal public service 42 30 8 11 9 0 0 72 20 342
2020 11 to 20 years in the federal public service 38 31 11 11 7 1 0 70 19 534
2020 More than 20 years in the federal public service 41 29 10 8 9 2 1 72 18 202

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 61 22 7 2 3 3 1 87 5 181
2020 3 to 10 years in the federal public service 52 28 11 4 3 3 1 82 7 341
2020 11 to 20 years in the federal public service 48 29 14 5 3 2 0 78 8 529
2020 More than 20 years in the federal public service 48 29 14 4 2 3 1 79 7 202

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 44 29 11 7 6 3 0 75 14 182
2020 3 to 10 years in the federal public service 30 31 22 10 5 1 0 62 16 342
2020 11 to 20 years in the federal public service 30 35 16 10 8 1 0 66 18 533
2020 More than 20 years in the federal public service 30 40 13 9 5 2 1 72 15 202
2019 Less than 3 years in the federal public service 32 37 17 9 5 1 0 69 14 310
2019 3 to 10 years in the federal public service 15 32 23 18 11 1 0 47 29 348
2019 11 to 20 years in the federal public service 16 34 24 15 9 2 0 51 24 496
2019 More than 20 years in the federal public service 19 26 25 17 11 2 0 46 28 172
2018 Less than 3 years in the federal public service 24 40 20 8 7 2 0 65 15 220
2018 3 to 10 years in the federal public service 18 34 18 19 9 2 0 53 29 413
2018 11 to 20 years in the federal public service 15 35 21 13 15 1 0 51 28 538
2018 More than 20 years in the federal public service 19 28 25 16 11 2 0 47 27 209

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 41 41 7 7 2 1 1 84 9 181
2020 3 to 10 years in the federal public service 31 45 9 10 4 1 0 76 14 343
2020 11 to 20 years in the federal public service 36 44 12 5 3 1 0 81 8 533
2020 More than 20 years in the federal public service 37 44 9 7 1 1 1 82 8 202

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 42 7 8 2 3 1 83 9 181
2020 3 to 10 years in the federal public service 30 36 14 13 6 2 0 67 19 343
2020 11 to 20 years in the federal public service 35 40 12 8 4 1 0 75 12 532
2020 More than 20 years in the federal public service 39 37 12 8 3 1 0 77 11 202

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 30 34 19 10 2 3 1 67 13 179
2020 3 to 10 years in the federal public service 27 34 20 12 3 2 2 63 16 340
2020 11 to 20 years in the federal public service 31 39 19 7 1 1 1 72 9 531
2020 More than 20 years in the federal public service 33 35 23 3 2 1 2 71 6 202

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 54 30 7 4 0 3 2 89 4 181
2020 3 to 10 years in the federal public service 39 39 11 7 2 1 1 80 9 341
2020 11 to 20 years in the federal public service 40 40 13 3 2 2 1 82 4 531
2020 More than 20 years in the federal public service 44 35 14 4 1 2 0 81 5 202

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 69 17 4 1 1 8 1 95 1 181
2020 3 to 10 years in the federal public service 69 17 4 1 2 4 5 93 2 342
2020 11 to 20 years in the federal public service 70 18 5 1 0 3 2 93 2 532
2020 More than 20 years in the federal public service 71 14 5 2 0 4 4 92 2 202

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 50 33 7 5 1 3 1 86 6 180
2020 3 to 10 years in the federal public service 42 39 9 6 2 3 0 84 7 340
2020 11 to 20 years in the federal public service 51 34 8 4 2 1 0 86 6 526
2020 More than 20 years in the federal public service 53 32 8 5 0 2 1 87 6 202

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 55 29 6 6 2 1 0 86 8 178
2020 3 to 10 years in the federal public service 52 28 9 6 4 0 0 81 10 341
2020 11 to 20 years in the federal public service 47 34 8 7 3 1 0 82 9 527
2020 More than 20 years in the federal public service 50 30 9 4 5 1 1 82 9 202

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 63 25 8 2 1 1 0 89 3 179
2020 3 to 10 years in the federal public service 49 35 8 4 2 1 1 86 6 342
2020 11 to 20 years in the federal public service 55 28 10 2 3 1 0 84 5 531
2020 More than 20 years in the federal public service 61 27 5 4 2 2 0 89 6 202

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 27 41 13 19 0 0 0 68 19 15
2020 3 to 10 years in the federal public service 15 45 9 23 5 1 2 62 29 69
2020 11 to 20 years in the federal public service 21 45 12 16 4 1 0 67 20 256
2020 More than 20 years in the federal public service 19 52 15 10 4 1 0 71 13 123
2019 Less than 3 years in the federal public service 13 45 16 17 0 9 0 63 19 15
2019 3 to 10 years in the federal public service 11 39 20 15 9 4 2 53 25 68
2019 11 to 20 years in the federal public service 12 42 20 14 7 1 3 57 22 200
2019 More than 20 years in the federal public service 16 45 14 11 7 1 5 66 20 108

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 93 7 15
2020 3 to 10 years in the federal public service 87 13 70
2020 11 to 20 years in the federal public service 97 3 256
2020 More than 20 years in the federal public service 98 2 123

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 7 44 15 14 20 0 0 51 34 14
2020 3 to 10 years in the federal public service 19 25 6 29 18 0 3 46 48 61
2020 11 to 20 years in the federal public service 12 32 19 25 12 0 0 44 37 250
2020 More than 20 years in the federal public service 16 34 19 20 10 0 1 50 30 121
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 9 91 181
2020 3 to 10 years in the federal public service 10 90 339
2020 11 to 20 years in the federal public service 8 92 531
2020 More than 20 years in the federal public service 11 89 200

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 9 91 179
2020 3 to 10 years in the federal public service 12 88 340
2020 11 to 20 years in the federal public service 13 87 531
2020 More than 20 years in the federal public service 10 90 202
2019 Less than 3 years in the federal public service 14 86 308
2019 3 to 10 years in the federal public service 21 79 349
2019 11 to 20 years in the federal public service 17 83 496
2019 More than 20 years in the federal public service 16 84 173

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 35 65 16
2020 3 to 10 years in the federal public service 46 54 41
2020 11 to 20 years in the federal public service 51 49 68
2020 More than 20 years in the federal public service 73 27 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 71 29 16
2020 3 to 10 years in the federal public service 75 25 40
2020 11 to 20 years in the federal public service 82 18 68
2020 More than 20 years in the federal public service 81 19 20
2019 Less than 3 years in the federal public service 75 25 41
2019 3 to 10 years in the federal public service 68 32 73
2019 11 to 20 years in the federal public service 78 22 84
2019 More than 20 years in the federal public service 61 39 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 34 9 0 0 0 0 91 0 11
2020 3 to 10 years in the federal public service 50 34 3 7 3 0 3 87 10 30
2020 11 to 20 years in the federal public service 57 24 11 6 3 0 0 80 9 56
2020 More than 20 years in the federal public service 57 29 7 7 0 0 0 86 7 16
2019 Less than 3 years in the federal public service 55 20 18 3 4 0 0 74 7 31
2019 3 to 10 years in the federal public service 35 47 8 8 2 0 0 82 10 48
2019 11 to 20 years in the federal public service 54 36 5 3 1 0 1 91 4 67
2019 More than 20 years in the federal public service 35 38 0 12 14 0 0 73 27 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 59 24 7 3 3 1 3 87 6 181
2020 3 to 10 years in the federal public service 51 32 7 6 1 2 1 86 7 340
2020 11 to 20 years in the federal public service 52 30 7 6 1 2 2 86 7 531
2020 More than 20 years in the federal public service 58 28 5 4 2 2 1 89 6 202
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 23 55 18 4 70 30 182
2020 3 to 10 years in the federal public service 36 45 19 0 55 45 343
2020 11 to 20 years in the federal public service 35 49 16 0 59 41 532
2020 More than 20 years in the federal public service 25 60 15 0 70 30 202

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 52 48 43
2020 3 to 10 years in the federal public service 34 66 122
2020 11 to 20 years in the federal public service 32 68 183
2020 More than 20 years in the federal public service 37 63 51

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 18 26 23 11 15 3 5 47 28 43
2020 3 to 10 years in the federal public service 15 18 15 27 19 1 3 35 49 123
2020 11 to 20 years in the federal public service 12 25 17 17 25 2 2 39 43 182
2020 More than 20 years in the federal public service 15 19 17 16 20 5 8 39 41 52

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 12 30 20 9 21 5 2 45 33 43
2020 3 to 10 years in the federal public service 9 15 9 32 35 0 1 24 67 122
2020 11 to 20 years in the federal public service 5 14 18 26 35 2 2 19 63 183
2020 More than 20 years in the federal public service 3 15 12 17 41 4 8 21 65 52

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 12 9 2 1 3 20 83 5 182
2020 3 to 10 years in the federal public service 40 24 16 6 7 1 7 69 14 343
2020 11 to 20 years in the federal public service 38 22 16 10 9 1 4 63 20 533
2020 More than 20 years in the federal public service 43 15 13 13 6 1 9 65 21 202
2019 Less than 3 years in the federal public service 46 16 12 7 5 1 13 73 14 307
2019 3 to 10 years in the federal public service 29 20 19 14 15 0 3 50 30 343
2019 11 to 20 years in the federal public service 32 20 15 14 14 0 5 54 30 492
2019 More than 20 years in the federal public service 39 16 12 14 16 0 2 57 31 171
2018 Less than 3 years in the federal public service 41 14 17 11 3 2 13 64 16 218
2018 3 to 10 years in the federal public service 29 18 18 16 14 0 6 50 32 409
2018 11 to 20 years in the federal public service 33 12 16 15 16 1 6 49 34 539
2018 More than 20 years in the federal public service 44 12 14 10 15 1 6 59 26 209
Report a problem on this page
Date modified: