2020 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 43 6 13 1 0 0 80 14 122
2020 FI-01 31 38 15 15 0 0 0 69 15 13
2020 FI-02 71 21 0 7 0 0 0 93 7 14
2020 FI-03 33 47 7 11 2 0 0 80 13 55
2020 FI-04 35 45 3 18 0 0 0 80 18 40

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 69 23 2 2 1 2 0 94 3 121
2020 FI-01 62 15 8 8 0 8 0 83 8 13
2020 FI-02 71 21 0 0 7 0 0 93 7 14
2020 FI-03 67 28 0 4 0 2 0 96 4 54
2020 FI-04 75 20 5 0 0 0 0 95 0 40
2017 FI 63 27 3 3 3 1 0 91 6 97
2017 FI-01 80 10 0 10 0 0 0 90 10 10
2017 FI-03 63 32 0 0 3 3 0 97 3 38
2017 FI-04 57 25 8 5 5 0 0 82 10 39
2014 FI 71 23 2 3 1 0 0 94 4 95
2014 FI-02 77 15 0 8 0 0 0 92 8 13
2014 FI-03 67 28 3 3 0 0 0 94 3 36
2014 FI-04 78 16 3 0 3 0 0 95 3 37

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 33 12 8 5 1 1 75 14 120
2020 FI-01 54 15 15 15 0 0 0 69 15 13
2020 FI-02 57 21 14 7 0 0 0 79 7 14
2020 FI-03 35 43 9 7 6 0 0 78 13 54
2020 FI-04 36 31 13 8 8 3 3 70 16 39
2019 FI 40 38 1 15 6 0 0 78 21 109
2019 FI-03 44 31 2 16 7 0 0 76 22 45
2019 FI-04 37 37 0 20 7 0 0 73 27 41
2017 FI 38 37 5 10 9 0 0 75 20 97
2017 FI-01 60 40 0 0 0 0 0 100 0 10
2017 FI-03 34 47 5 3 11 0 0 82 13 38
2017 FI-04 34 30 5 20 10 0 0 64 31 39
2014 FI 48 36 6 7 2 0 0 84 9 95
2014 FI-02 46 46 8 0 0 0 0 92 0 13
2014 FI-03 61 25 6 6 3 0 0 86 8 36
2014 FI-04 40 43 5 11 0 0 0 84 11 37

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 36 9 10 5 0 2 76 15 121
2020 FI-01 15 46 0 31 8 0 0 62 38 13
2020 FI-02 71 7 0 7 7 0 7 85 15 14
2020 FI-03 37 39 11 7 4 0 2 77 11 54
2020 FI-04 35 40 13 8 5 0 0 75 13 40
2019 FI 33 45 11 7 3 0 1 79 10 109
2019 FI-03 33 44 16 4 2 0 0 78 7 45
2019 FI-04 27 51 10 7 2 0 2 80 10 41
2018 FI 28 38 17 13 3 0 0 67 16 99
2018 FI-03 29 50 18 3 0 0 0 79 3 38
2018 FI-04 30 30 16 19 5 0 0 59 24 37
2017 FI 35 41 12 7 4 0 0 76 11 97
2017 FI-01 20 60 0 20 0 0 0 80 20 10
2017 FI-03 29 53 8 8 3 0 0 82 11 38
2017 FI-04 44 28 18 3 8 0 0 72 10 39
2014 FI 44 37 6 11 2 0 0 81 13 95
2014 FI-02 46 31 0 15 8 0 0 77 23 13
2014 FI-03 53 31 6 8 3 0 0 83 11 36
2014 FI-04 43 43 5 8 0 0 0 86 8 37

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 39 9 4 6 2 1 81 10 122
2020 FI-01 31 31 31 8 0 0 0 62 8 13
2020 FI-02 79 14 0 0 7 0 0 93 7 14
2020 FI-03 35 45 9 4 5 2 0 81 9 55
2020 FI-04 38 40 5 5 8 3 3 82 13 40
2019 FI 51 35 7 2 3 1 1 88 5 109
2019 FI-03 53 38 2 2 2 2 0 93 5 45
2019 FI-04 51 32 7 2 5 0 2 85 8 41
2017 FI 55 33 5 6 1 0 0 88 7 97
2017 FI-01 60 30 10 0 0 0 0 90 0 10
2017 FI-03 58 34 5 3 0 0 0 92 3 38
2017 FI-04 52 33 3 10 3 0 0 85 13 39
2014 FI 57 31 5 6 1 0 0 87 7 95
2014 FI-02 77 15 0 0 8 0 0 92 8 13
2014 FI-03 56 36 3 6 0 0 0 92 6 36
2014 FI-04 54 27 11 8 0 0 0 81 8 37

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 39 9 6 7 0 1 79 12 122
2020 FI-01 23 54 15 8 0 0 0 77 8 13
2020 FI-02 64 21 0 0 14 0 0 86 14 14
2020 FI-03 40 40 9 5 4 0 2 81 9 55
2020 FI-04 35 38 10 8 10 0 0 73 18 40
2019 FI 39 43 6 7 4 0 0 83 11 109
2019 FI-03 38 40 7 11 4 0 0 78 16 45
2019 FI-04 34 54 5 2 5 0 0 88 7 41
2018 FI 47 35 7 10 1 0 0 82 11 98
2018 FI-03 41 46 8 3 3 0 0 86 5 37
2018 FI-04 38 35 11 16 0 0 0 73 16 37
2017 FI 41 41 8 7 2 0 0 82 9 97
2017 FI-01 70 20 10 0 0 0 0 90 0 10
2017 FI-03 37 47 5 8 3 0 0 84 11 38
2017 FI-04 39 38 10 10 3 0 0 77 13 39
2014 FI 45 33 11 6 4 1 0 79 11 95
2014 FI-02 31 46 8 15 0 0 0 77 15 13
2014 FI-03 42 33 11 6 8 0 0 75 14 36
2014 FI-04 51 27 14 5 0 3 0 81 6 37

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 41 14 5 6 0 0 75 11 122
2020 FI-01 8 46 15 8 23 0 0 54 31 13
2020 FI-02 64 7 7 14 7 0 0 71 21 14
2020 FI-03 38 38 16 4 4 0 0 76 7 55
2020 FI-04 28 55 13 3 3 0 0 83 5 40
2019 FI 33 42 15 7 3 0 0 75 10 109
2019 FI-03 38 38 16 9 0 0 0 76 9 45
2019 FI-04 34 41 12 10 2 0 0 76 12 41
2018 FI 31 46 11 12 0 0 0 77 12 98
2018 FI-03 43 43 8 5 0 0 0 86 5 37
2018 FI-04 24 46 14 16 0 0 0 70 16 37
2017 FI 33 48 6 6 6 0 0 82 12 97
2017 FI-01 60 20 10 10 0 0 0 80 10 10
2017 FI-03 29 55 5 3 8 0 0 84 11 38
2017 FI-04 31 49 3 10 8 0 0 80 18 39
2014 FI 38 40 13 6 3 0 0 78 9 95
2014 FI-02 38 38 8 8 8 0 0 77 15 13
2014 FI-03 33 42 19 3 3 0 0 75 6 36
2014 FI-04 46 38 8 8 0 0 0 84 8 37

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 40 11 12 7 0 1 71 18 120
2020 FI-01 31 46 0 15 8 0 0 77 23 13
2020 FI-02 64 14 0 0 14 0 7 85 15 14
2020 FI-03 25 42 9 16 7 0 0 67 24 55
2020 FI-04 24 45 21 8 3 0 0 68 11 38
2019 FI 25 45 8 15 7 0 0 70 22 109
2019 FI-03 24 40 11 16 9 0 0 64 24 45
2019 FI-04 22 44 7 22 5 0 0 66 27 41
2018 FI 24 34 22 10 9 0 0 58 19 98
2018 FI-03 32 27 19 16 5 0 0 59 22 37
2018 FI-04 22 38 24 5 11 0 0 59 16 37
2017 FI 26 40 12 17 5 0 0 65 22 97
2017 FI-01 50 20 10 20 0 0 0 70 20 10
2017 FI-03 26 37 18 10 8 0 0 63 18 38
2017 FI-04 18 52 10 18 3 0 0 70 20 39
2014 FI 34 27 18 14 7 0 0 61 21 95
2014 FI-02 46 31 0 15 8 0 0 77 23 13
2014 FI-03 31 25 19 17 8 0 0 56 25 36
2014 FI-04 35 32 16 11 5 0 0 68 16 37

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 40 10 9 3 0 1 77 13 119
2020 FI-01 15 54 8 15 8 0 0 69 23 13
2020 FI-02 71 7 7 0 14 0 0 79 14 14
2020 FI-03 36 42 13 7 0 0 2 80 7 55
2020 FI-04 30 46 8 14 3 0 0 76 16 37
2019 FI 31 38 11 13 6 0 0 69 19 108
2019 FI-03 29 38 9 20 4 0 0 67 24 45
2019 FI-04 24 44 12 12 7 0 0 68 20 41
2018 FI 28 38 19 11 4 0 0 66 15 97
2018 FI-03 32 35 16 16 0 0 0 68 16 37
2018 FI-04 24 41 19 8 8 0 0 65 16 37
2017 FI 26 41 9 17 6 0 0 67 24 97
2017 FI-01 50 30 0 20 0 0 0 80 20 10
2017 FI-03 26 32 16 18 8 0 0 58 26 38
2017 FI-04 19 53 8 13 8 0 0 72 20 39

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 46 6 3 1 0 0 90 4 120
2020 FI-01 15 62 15 8 0 0 0 77 8 13
2020 FI-02 71 21 0 0 7 0 0 93 7 14
2020 FI-03 45 49 2 4 0 0 0 95 4 55
2020 FI-04 42 45 11 3 0 0 0 87 3 38
2019 FI 42 42 7 7 2 0 0 84 8 107
2019 FI-03 36 45 11 5 2 0 0 82 7 44
2019 FI-04 43 43 5 10 0 0 0 85 10 40
2018 FI 45 38 11 4 1 0 0 84 5 99
2018 FI-03 53 42 5 0 0 0 0 95 0 38
2018 FI-04 38 38 11 11 3 0 0 76 14 37
2017 FI 36 41 8 11 2 1 0 78 13 97
2017 FI-01 50 30 10 10 0 0 0 80 10 10
2017 FI-03 37 42 5 10 5 0 0 79 16 38
2017 FI-04 36 43 10 8 0 3 0 82 8 39
2014 FI 49 32 13 3 3 0 0 81 6 95
2014 FI-02 38 38 15 8 0 0 0 77 8 13
2014 FI-03 50 28 17 0 6 0 0 78 6 36
2014 FI-04 57 32 5 5 0 0 0 89 5 37

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 38 12 7 8 1 0 73 15 117
2020 FI-01 31 38 8 8 15 0 0 69 23 13
2020 FI-02 77 0 0 8 15 0 0 77 23 13
2020 FI-03 31 45 13 4 7 0 0 76 11 55
2020 FI-04 28 39 17 11 3 3 0 69 14 36
2019 FI 28 46 11 10 5 0 0 74 15 109
2019 FI-03 29 40 20 7 4 0 0 69 11 45
2019 FI-04 20 54 5 17 5 0 0 73 22 41
2018 FI 36 31 19 10 4 0 0 66 14 98
2018 FI-03 32 35 22 8 3 0 0 68 11 37
2018 FI-04 30 35 16 14 5 0 0 65 19 37
2017 FI 30 39 14 7 9 0 0 69 16 97
2017 FI-01 50 20 0 20 10 0 0 70 30 10
2017 FI-03 26 45 11 5 13 0 0 71 18 38
2017 FI-04 29 43 18 3 8 0 0 72 10 39

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 43 8 6 1 0 0 85 7 120
2020 FI-01 23 38 23 15 0 0 0 62 15 13
2020 FI-02 64 7 0 21 7 0 0 71 29 14
2020 FI-03 47 44 7 2 0 0 0 91 2 55
2020 FI-04 34 55 8 3 0 0 0 89 3 38
2019 FI 44 44 8 3 1 0 0 88 4 109
2019 FI-03 44 47 9 0 0 0 0 91 0 45
2019 FI-04 46 39 7 5 2 0 0 85 7 41
2018 FI 49 31 16 3 1 0 0 80 4 98
2018 FI-03 49 41 11 0 0 0 0 89 0 37
2018 FI-04 43 30 22 3 3 0 0 73 5 37
2017 FI 49 39 6 5 1 0 0 88 6 97
2017 FI-01 70 20 10 0 0 0 0 90 0 10
2017 FI-03 42 50 3 3 3 0 0 92 5 38
2017 FI-04 49 38 8 5 0 0 0 87 5 39
2014 FI 65 23 9 1 1 0 0 88 2 95
2014 FI-02 38 38 15 0 8 0 0 77 8 13
2014 FI-03 67 28 3 3 0 0 0 94 3 36
2014 FI-04 81 8 11 0 0 0 0 89 0 37

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 40 11 7 5 0 1 77 12 120
2020 FI-01 31 31 31 0 8 0 0 62 8 13
2020 FI-02 64 7 7 7 7 0 7 77 15 14
2020 FI-03 33 38 15 7 7 0 0 71 15 55
2020 FI-04 34 58 0 8 0 0 0 92 8 38
2019 FI 20 57 6 12 4 0 0 78 16 108
2019 FI-03 23 55 5 14 5 0 0 77 18 44
2019 FI-04 24 54 5 15 2 0 0 78 17 41
2018 FI 37 39 10 9 5 0 0 76 14 98
2018 FI-03 35 38 8 14 5 0 0 73 19 37
2018 FI-04 35 41 14 5 5 0 0 76 11 37
2017 FI 24 56 7 7 6 0 0 80 13 97
2017 FI-01 40 30 10 10 10 0 0 70 20 10
2017 FI-03 16 63 3 11 8 0 0 79 18 38
2017 FI-04 23 62 5 5 5 0 0 85 10 39
2014 FI 30 42 8 15 4 0 0 73 19 95
2014 FI-02 38 46 8 8 0 0 0 85 8 13
2014 FI-03 25 44 8 14 8 0 0 69 22 36
2014 FI-04 35 35 8 19 3 0 0 70 22 37

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 32 18 6 3 0 0 74 8 120
2020 FI-01 31 15 46 8 0 0 0 46 8 13
2020 FI-02 71 14 7 0 7 0 0 86 7 14
2020 FI-03 40 33 16 7 4 0 0 73 11 55
2020 FI-04 39 42 13 5 0 0 0 82 5 38
2019 FI 39 36 17 4 5 0 0 75 8 109
2019 FI-03 38 33 22 2 4 0 0 71 7 45
2019 FI-04 39 37 15 7 2 0 0 76 10 41
2018 FI 41 30 17 9 3 0 0 70 12 98
2018 FI-03 35 30 22 14 0 0 0 65 14 37
2018 FI-04 38 32 16 8 5 0 0 70 14 37
2017 FI 35 36 11 10 7 0 0 71 18 96
2017 FI-01 50 30 10 10 0 0 0 80 10 10
2017 FI-03 26 42 13 5 13 0 0 69 18 38
2017 FI-04 43 31 8 13 5 0 0 75 18 39
2014 FI 34 41 13 6 6 0 0 75 13 95
2014 FI-02 46 38 0 15 0 0 0 85 15 13
2014 FI-03 31 44 14 0 11 0 0 75 11 36
2014 FI-04 35 38 11 11 5 0 0 73 16 37

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 43 13 9 2 0 0 75 11 122
2020 FI-01 15 38 31 15 0 0 0 54 15 13
2020 FI-02 71 7 0 14 7 0 0 79 21 14
2020 FI-03 36 45 9 5 4 0 0 82 9 55
2020 FI-04 20 53 18 10 0 0 0 73 10 40
2019 FI 29 52 6 9 3 1 0 82 12 109
2019 FI-03 27 56 4 11 0 2 0 84 11 45
2019 FI-04 24 54 7 10 5 0 0 78 15 41
2018 FI 33 42 12 11 0 1 0 76 11 97
2018 FI-03 33 47 6 14 0 0 0 81 14 36
2018 FI-04 27 41 16 16 0 0 0 68 16 37
2017 FI 32 39 11 14 3 0 0 71 17 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 29 48 8 8 8 0 0 77 16 38
2017 FI-04 34 33 18 15 0 0 0 67 15 39
2014 FI 37 40 12 7 3 1 0 78 11 95
2014 FI-02 46 31 8 15 0 0 0 77 15 13
2014 FI-03 36 44 11 6 3 0 0 81 8 36
2014 FI-04 38 38 14 5 3 3 0 78 8 37

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 38 13 6 3 0 0 78 9 122
2020 FI-01 23 38 15 15 8 0 0 62 23 13
2020 FI-02 64 7 7 14 7 0 0 71 21 14
2020 FI-03 40 38 16 4 2 0 0 78 5 55
2020 FI-04 38 48 10 3 3 0 0 85 5 40
2019 FI 36 43 10 9 1 1 0 80 10 109
2019 FI-03 36 44 7 11 0 2 0 82 11 45
2019 FI-04 32 39 17 10 2 0 0 71 12 41
2018 FI 35 42 20 3 0 0 0 77 3 98
2018 FI-03 43 38 19 0 0 0 0 81 0 37
2018 FI-04 27 43 24 5 0 0 0 70 5 37
2017 FI 36 45 10 6 2 0 0 82 8 97
2017 FI-01 70 20 0 10 0 0 0 90 10 10
2017 FI-03 34 48 8 8 3 0 0 82 10 38
2017 FI-04 29 54 13 3 3 0 0 82 5 39
2014 FI 47 39 7 3 3 0 0 86 6 95
2014 FI-02 38 54 0 8 0 0 0 92 8 13
2014 FI-03 44 39 11 0 6 0 0 83 6 36
2014 FI-04 57 30 8 5 0 0 0 86 5 37

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 34 21 9 7 0 0 62 17 121
2020 FI-01 31 38 23 8 0 0 0 69 8 13
2020 FI-02 50 29 7 7 7 0 0 79 14 14
2020 FI-03 25 36 27 5 5 0 0 62 11 55
2020 FI-04 23 31 18 15 13 0 0 54 28 39
2019 FI 33 30 25 6 6 1 0 64 11 108
2019 FI-03 30 25 32 7 5 2 0 56 12 44
2019 FI-04 22 37 27 7 7 0 0 59 15 41
2018 FI 21 44 15 13 5 0 1 66 19 97
2018 FI-03 14 38 22 19 8 0 0 51 27 37
2018 FI-04 17 47 14 14 6 0 3 66 20 36
2017 FI 18 48 23 9 2 1 0 66 11 97
2017 FI-01 30 50 10 10 0 0 0 80 10 10
2017 FI-03 27 47 24 2 0 0 0 74 2 38
2017 FI-04 8 47 26 13 5 3 0 55 18 39
2014 FI 38 44 12 5 1 0 0 82 6 95
2014 FI-02 46 46 8 0 0 0 0 92 0 13
2014 FI-03 36 53 8 3 0 0 0 89 3 36
2014 FI-04 35 38 16 8 3 0 0 73 11 37

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 16 42 23 7 1 2 30 27 120
2020 FI-01 0 15 38 31 8 0 8 42 17 13
2020 FI-02 7 0 57 21 7 7 0 31 8 14
2020 FI-03 15 15 33 28 7 0 2 36 30 54
2020 FI-04 10 23 49 13 5 0 0 18 33 39
2019 FI 10 22 38 24 6 0 1 30 32 109
2019 FI-03 9 20 31 36 4 0 0 40 29 45
2019 FI-04 12 24 46 12 5 0 0 17 37 41
2018 FI 8 32 29 24 5 0 1 30 41 99
2018 FI-03 5 37 34 18 5 0 0 24 42 38
2018 FI-04 11 41 24 22 3 0 0 24 51 37
2017 FI 11 29 42 14 4 0 0 18 40 97
2017 FI-01 0 30 40 20 10 0 0 30 30 10
2017 FI-03 8 24 50 16 3 0 0 18 32 38
2017 FI-04 18 36 31 13 3 0 0 16 53 39
2014 FI 7 25 38 16 11 1 2 27 34 95
2014 FI-02 0 54 15 15 8 8 0 25 58 13
2014 FI-03 6 22 44 8 17 0 3 26 29 36
2014 FI-04 14 19 40 19 8 0 0 27 32 37

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 14 26 36 13 3 3 52 21 120
2020 FI-01 0 15 15 54 8 0 8 67 17 13
2020 FI-02 7 7 14 36 21 14 0 67 17 14
2020 FI-03 6 11 26 43 9 2 4 55 18 54
2020 FI-04 8 21 33 21 18 0 0 38 28 39
2019 FI 5 20 36 21 12 5 2 35 26 109
2019 FI-03 2 31 29 22 13 2 0 36 34 45
2019 FI-04 10 10 46 20 7 7 0 29 21 41
2018 FI 8 14 41 23 8 3 2 33 24 98
2018 FI-03 5 19 32 35 3 3 3 40 26 37
2018 FI-04 11 14 51 14 8 3 0 22 25 37
2017 FI 11 14 30 31 8 2 4 41 27 97
2017 FI-01 10 10 50 20 10 0 0 30 20 10
2017 FI-03 13 11 27 37 5 0 8 46 25 38
2017 FI-04 13 15 28 30 8 5 0 41 30 39
2014 FI 5 20 21 34 15 2 2 51 27 94
2014 FI-02 0 38 8 38 0 15 0 45 45 13
2014 FI-03 0 9 23 37 29 0 3 68 9 35
2014 FI-04 11 19 27 32 11 0 0 43 30 37

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 16 43 18 9 2 2 29 27 119
2020 FI-01 0 15 54 15 8 0 8 25 17 13
2020 FI-02 14 0 29 29 21 7 0 54 15 14
2020 FI-03 9 22 33 19 13 2 2 33 33 54
2020 FI-04 13 13 58 16 0 0 0 16 26 38
2019 FI 8 18 35 27 9 2 1 37 27 108
2019 FI-03 7 20 30 32 11 0 0 43 27 44
2019 FI-04 15 20 39 20 5 2 0 25 35 41
2018 FI 14 26 35 15 7 0 2 23 41 99
2018 FI-03 18 21 34 18 5 0 3 24 41 38
2018 FI-04 11 41 35 8 5 0 0 14 51 37
2017 FI 15 29 33 21 2 0 1 23 44 96
2017 FI-01 0 40 20 30 10 0 0 40 40 10
2017 FI-03 18 26 37 18 0 0 0 18 45 38
2017 FI-04 15 33 29 23 0 0 0 23 48 39
2014 FI 12 22 37 18 11 1 0 29 34 95
2014 FI-02 8 31 23 23 8 8 0 33 42 13
2014 FI-03 17 25 31 14 14 0 0 28 42 36
2014 FI-04 11 19 43 16 11 0 0 27 30 37

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 14 39 24 8 1 2 33 26 120
2020 FI-01 0 8 46 38 0 0 8 42 8 13
2020 FI-02 7 14 14 36 21 7 0 62 23 14
2020 FI-03 17 11 41 22 7 0 2 30 28 54
2020 FI-04 10 21 44 18 8 0 0 26 31 39
2019 FI 9 19 39 20 10 0 2 31 29 108
2019 FI-03 14 25 36 18 7 0 0 25 39 44
2019 FI-04 10 20 46 15 7 0 2 23 30 41
2018 FI 9 20 38 25 5 0 3 31 30 97
2018 FI-03 11 22 38 27 0 0 3 28 33 37
2018 FI-04 11 28 36 17 6 0 3 23 40 36
2017 FI 10 28 38 20 4 0 0 24 38 97
2017 FI-01 0 0 40 40 20 0 0 60 0 10
2017 FI-03 13 24 40 24 0 0 0 24 37 38
2017 FI-04 10 38 36 13 3 0 0 16 48 39
2014 FI 9 18 37 24 9 1 1 34 28 95
2014 FI-02 15 23 31 15 8 8 0 25 42 13
2014 FI-03 8 19 39 22 11 0 0 33 28 36
2014 FI-04 11 16 41 21 8 0 3 30 28 37

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 16 24 20 24 10 4 2 36 42 121
2020 FI-01 8 38 8 38 0 0 8 42 50 13
2020 FI-02 14 7 21 21 29 7 0 54 23 14
2020 FI-03 19 17 19 28 9 6 4 41 39 54
2020 FI-04 15 35 25 15 8 3 0 23 51 40
2019 FI 15 23 28 18 11 2 3 31 39 109
2019 FI-03 16 20 38 13 11 2 0 25 36 45
2019 FI-04 17 32 22 17 10 2 0 28 50 41
2018 FI 12 33 25 21 6 0 3 28 47 97
2018 FI-03 16 30 14 35 3 0 3 39 47 37
2018 FI-04 8 44 33 8 3 0 3 11 54 36
2017 FI 15 28 36 15 3 0 2 19 44 97
2017 FI-01 0 40 30 10 20 0 0 30 40 10
2017 FI-03 16 21 40 24 0 0 0 24 37 38
2017 FI-04 20 31 34 10 0 0 5 11 54 39
2014 FI 12 24 22 23 16 1 1 40 37 94
2014 FI-02 23 31 8 23 15 0 0 38 54 13
2014 FI-03 9 14 26 23 26 3 0 50 24 35
2014 FI-04 14 24 30 21 8 0 3 30 39 37

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 20 25 32 10 4 2 44 29 120
2020 FI-01 8 23 8 31 23 0 8 58 33 13
2020 FI-02 7 7 36 21 14 14 0 42 17 14
2020 FI-03 7 15 26 33 11 6 2 48 24 54
2020 FI-04 8 31 26 33 3 0 0 36 38 39
2019 FI 13 20 31 23 10 1 2 34 34 108
2019 FI-03 11 24 24 27 9 2 2 37 37 45
2019 FI-04 17 17 39 22 5 0 0 27 34 41
2018 FI 8 28 38 18 7 0 1 26 36 98
2018 FI-03 5 32 38 19 5 0 0 24 38 37
2018 FI-04 11 30 32 24 3 0 0 27 41 37
2017 FI 17 18 34 19 8 0 2 28 37 97
2017 FI-01 30 20 20 0 20 0 10 22 56 10
2017 FI-03 18 21 42 16 3 0 0 18 39 38
2017 FI-04 18 15 29 28 8 0 3 37 34 39
2014 FI 9 16 30 23 18 2 2 43 26 94
2014 FI-02 8 15 31 15 15 15 0 36 27 13
2014 FI-03 9 14 26 20 29 0 3 50 24 35
2014 FI-04 8 14 32 30 14 0 3 45 22 37

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 17 29 29 11 3 2 42 27 119
2020 FI-01 15 0 15 54 0 8 8 64 18 13
2020 FI-02 7 14 0 50 21 7 0 77 23 14
2020 FI-03 6 19 34 26 9 4 2 38 26 53
2020 FI-04 10 21 38 18 13 0 0 31 31 39
2019 FI 9 16 38 25 9 3 1 35 26 109
2019 FI-03 7 13 44 29 7 0 0 36 20 45
2019 FI-04 15 20 34 17 10 5 0 28 36 41
2018 FI 8 26 37 20 7 1 1 28 34 98
2018 FI-03 5 32 32 24 5 0 0 30 38 37
2018 FI-04 11 30 49 8 3 0 0 11 41 37
2017 FI 13 19 41 19 6 1 1 25 33 96
2017 FI-01 0 10 40 20 20 10 0 44 11 10
2017 FI-03 16 16 53 16 0 0 0 16 31 38
2017 FI-04 15 28 29 18 8 0 3 26 44 39
2014 FI 17 20 27 23 10 1 2 34 38 94
2014 FI-02 23 8 8 38 15 8 0 58 33 13
2014 FI-03 23 23 20 23 11 0 0 34 46 35
2014 FI-04 14 24 32 24 5 0 0 30 38 37

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 5 9 38 34 13 0 0 48 14 120
2020 FI-01 8 8 46 38 0 0 0 38 15 13
2020 FI-02 7 0 14 43 36 0 0 79 7 14
2020 FI-03 6 7 44 28 15 0 0 43 13 54
2020 FI-04 3 15 36 38 8 0 0 46 18 39
2019 FI 11 18 39 23 7 0 1 31 30 109
2019 FI-03 9 20 33 33 4 0 0 38 29 45
2019 FI-04 15 17 46 17 5 0 0 22 32 41
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 30 22 3 5 10 5 66 9 120
2020 FI-01 23 23 23 8 0 15 8 60 10 13
2020 FI-02 50 7 14 7 0 14 7 73 9 14
2020 FI-03 22 35 16 0 7 13 7 70 9 55
2020 FI-04 24 34 32 3 5 3 0 59 8 38
2019 FI 28 37 10 8 6 7 4 73 15 109
2019 FI-03 33 29 13 9 4 9 2 70 15 45
2019 FI-04 22 44 10 5 10 7 2 73 16 41
2018 FI 18 23 23 11 13 7 3 47 27 98
2018 FI-03 27 24 16 11 16 3 3 54 29 37
2018 FI-04 14 27 30 8 14 8 0 44 24 37
2017 FI 25 37 13 11 8 2 3 65 20 97
2017 FI-01 30 40 10 10 0 10 0 78 11 10
2017 FI-03 18 40 18 5 10 3 5 63 17 38
2017 FI-04 31 33 13 13 8 0 3 66 21 39
2014 FI 33 27 11 3 12 5 9 70 17 95
2014 FI-02 46 23 0 0 15 8 8 82 18 13
2014 FI-03 22 36 11 3 8 8 11 72 14 36
2014 FI-04 43 22 8 3 11 3 11 75 16 37

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 26 9 5 7 1 0 78 12 117
2020 FI-01 38 23 15 8 15 0 0 62 23 13
2020 FI-02 64 21 7 0 7 0 0 86 7 14
2020 FI-03 57 21 8 8 6 2 0 79 13 53
2020 FI-04 43 38 11 3 5 0 0 81 8 37
2019 FI 44 34 12 6 2 2 0 79 8 109
2019 FI-03 47 29 13 9 0 2 0 77 9 45
2019 FI-04 44 37 10 5 5 0 0 80 10 41
2018 FI 28 45 7 10 9 0 0 73 20 96
2018 FI-03 40 37 6 9 9 0 0 77 17 35
2018 FI-04 16 49 14 11 11 0 0 65 22 37
2017 FI 31 42 11 5 9 1 0 74 15 96
2017 FI-01 30 50 0 0 10 10 0 89 11 10
2017 FI-03 32 38 11 5 14 0 0 70 19 37
2017 FI-04 33 39 13 8 8 0 0 72 15 39
2014 FI 54 19 4 12 11 1 0 73 22 95
2014 FI-02 54 31 8 0 8 0 0 85 8 13
2014 FI-03 47 19 8 17 8 0 0 67 25 36
2014 FI-04 65 11 0 11 11 3 0 78 22 37

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 32 4 7 1 0 0 88 8 119
2020 FI-01 54 31 8 8 0 0 0 85 8 13
2020 FI-02 64 29 0 7 0 0 0 93 7 14
2020 FI-03 62 29 2 5 2 0 0 91 7 55
2020 FI-04 46 38 8 8 0 0 0 84 8 37
2019 FI 54 28 4 9 4 1 0 83 13 109
2019 FI-03 58 24 4 9 2 2 0 84 11 45
2019 FI-04 54 27 2 10 7 0 0 80 17 41
2018 FI 34 45 9 8 3 0 0 79 11 97
2018 FI-03 42 36 6 14 3 0 0 78 17 36
2018 FI-04 24 51 16 5 3 0 0 76 8 37
2017 FI 44 40 7 5 3 0 0 84 8 96
2017 FI-01 50 30 10 10 0 0 0 80 10 10
2017 FI-03 40 50 3 3 5 0 0 89 8 38
2017 FI-04 52 28 13 8 0 0 0 80 8 39
2014 FI 47 38 3 7 4 0 0 85 12 95
2014 FI-02 69 23 0 8 0 0 0 92 8 13
2014 FI-03 44 44 6 0 6 0 0 89 6 36
2014 FI-04 49 35 0 14 3 0 0 84 16 37

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 35 13 8 1 1 0 79 9 118
2020 FI-01 46 15 8 23 0 8 0 67 25 13
2020 FI-02 57 29 7 0 7 0 0 86 7 14
2020 FI-03 47 29 15 9 0 0 0 76 9 55
2020 FI-04 31 53 14 3 0 0 0 83 3 36
2019 FI 42 42 6 6 1 3 0 87 7 109
2019 FI-03 44 38 4 9 2 2 0 84 11 45
2019 FI-04 39 46 12 2 0 0 0 85 2 41
2018 FI 36 48 11 3 0 1 0 85 3 97
2018 FI-03 42 39 17 3 0 0 0 81 3 36
2018 FI-04 32 54 14 0 0 0 0 86 0 37

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 19 13 6 3 8 3 75 10 120
2020 FI-01 46 8 15 15 0 0 15 64 18 13
2020 FI-02 57 0 21 0 7 14 0 67 8 14
2020 FI-03 44 24 9 7 5 7 4 76 14 55
2020 FI-04 47 24 16 3 0 11 0 79 3 38
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 31 6 2 2 1 2 91 3 121
2020 FI-01 31 23 8 8 8 8 15 70 20 13
2020 FI-02 71 21 0 0 0 0 7 100 0 14
2020 FI-03 59 35 4 0 2 0 0 94 2 54
2020 FI-04 58 30 10 3 0 0 0 88 3 40
2019 FI 55 29 10 1 2 3 0 87 3 109
2019 FI-03 51 38 7 0 2 2 0 91 2 45
2019 FI-04 61 24 10 0 2 2 0 88 3 41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 38 11 4 3 0 0 81 7 122
2020 FI-01 31 38 23 0 8 0 0 69 8 13
2020 FI-02 86 7 0 7 0 0 0 93 7 14
2020 FI-03 47 38 9 2 4 0 0 85 5 55
2020 FI-04 28 48 15 8 3 0 0 75 10 40
2019 FI 42 32 14 5 4 3 1 77 9 108
2019 FI-03 38 40 11 7 2 2 0 80 9 45
2019 FI-04 38 33 20 3 5 3 0 72 8 40
2018 FI 43 29 19 7 1 0 1 72 8 98
2018 FI-03 47 26 16 8 0 0 3 76 8 38
2018 FI-04 35 27 30 5 3 0 0 62 8 37
2017 FI 35 39 14 7 4 0 0 74 11 97
2017 FI-01 40 40 10 10 0 0 0 80 10 10
2017 FI-03 32 45 16 3 5 0 0 76 8 38
2017 FI-04 38 39 13 5 5 0 0 77 10 39
2014 FI 37 37 11 9 4 1 1 75 14 95
2014 FI-02 46 38 15 0 0 0 0 85 0 13
2014 FI-03 36 36 11 14 3 0 0 72 17 36
2014 FI-04 38 35 8 11 5 3 0 75 17 37

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 25 15 7 3 2 2 75 10 122
2020 FI-01 46 31 15 0 0 0 8 83 0 13
2020 FI-02 79 0 7 14 0 0 0 79 14 14
2020 FI-03 53 18 11 7 5 4 2 75 13 55
2020 FI-04 30 40 23 5 3 0 0 70 8 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 31 9 5 3 0 0 83 8 122
2020 FI-01 31 38 31 0 0 0 0 69 0 13
2020 FI-02 86 14 0 0 0 0 0 100 0 14
2020 FI-03 56 29 4 9 2 0 0 85 11 55
2020 FI-04 40 38 13 3 8 0 0 78 10 40
2019 FI 44 35 7 7 3 4 0 82 10 109
2019 FI-03 47 36 2 11 2 2 0 84 14 45
2019 FI-04 34 39 15 5 2 5 0 77 8 41
2018 FI 47 34 11 5 1 1 1 82 6 98
2018 FI-03 54 32 8 5 0 0 0 86 5 37
2018 FI-04 41 35 16 3 3 3 0 78 6 37
2017 FI 42 35 12 5 5 0 0 77 10 97
2017 FI-01 40 40 10 10 0 0 0 80 10 10
2017 FI-03 42 39 8 8 3 0 0 82 11 38
2017 FI-04 46 29 15 0 10 0 0 75 10 39
2014 FI 39 36 8 11 6 0 0 75 17 95
2014 FI-02 46 46 0 0 8 0 0 92 8 13
2014 FI-03 33 42 8 11 6 0 0 75 17 36
2014 FI-04 43 27 8 16 5 0 0 70 22 37

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 40 60 121
2020 FI-01 17 83 12
2020 FI-02 50 50 14
2020 FI-03 42 58 55
2020 FI-04 43 58 40

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 69 20 2 1 0 2 6 97 1 122
2020 FI-01 54 15 0 0 0 8 23 100 0 13
2020 FI-02 86 0 7 7 0 0 0 86 7 14
2020 FI-03 71 25 0 0 0 2 2 100 0 55
2020 FI-04 65 23 3 0 0 3 8 97 0 40

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 59 29 7 2 2 0 2 89 4 122
2020 FI-01 46 23 15 0 8 0 8 75 8 13
2020 FI-02 86 14 0 0 0 0 0 100 0 14
2020 FI-03 56 35 5 2 2 0 0 91 4 55
2020 FI-04 58 28 8 3 3 0 3 87 5 40
2019 FI 43 36 8 6 5 1 1 80 11 109
2019 FI-03 49 31 9 4 4 2 0 82 9 45
2019 FI-04 34 39 12 5 7 0 2 75 13 41
2018 FI 47 26 17 7 2 1 0 73 9 98
2018 FI-03 51 19 22 8 0 0 0 70 8 37
2018 FI-04 38 30 22 5 3 3 0 69 8 37
2017 FI 47 32 7 9 4 0 0 79 13 97
2017 FI-01 50 40 0 10 0 0 0 90 10 10
2017 FI-03 47 32 13 3 5 0 0 79 8 38
2017 FI-04 48 31 5 10 5 0 0 80 15 39
2014 FI 50 27 12 7 3 0 0 78 11 95
2014 FI-02 54 38 8 0 0 0 0 92 0 13
2014 FI-03 47 33 6 8 6 0 0 81 14 36
2014 FI-04 54 24 14 8 0 0 0 78 8 37
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 32 12 4 6 7 1 76 11 122
2020 FI-01 23 31 8 15 0 15 8 70 20 13
2020 FI-02 57 29 14 0 0 0 0 86 0 14
2020 FI-03 36 31 16 0 9 7 0 73 10 55
2020 FI-04 40 35 8 8 5 5 0 79 13 40
2019 FI 35 39 13 2 3 8 1 81 5 109
2019 FI-03 40 38 11 0 2 9 0 85 2 45
2019 FI-04 29 44 15 2 2 7 0 79 5 41
2018 FI 29 36 16 7 4 8 0 70 12 98
2018 FI-03 35 27 19 5 5 8 0 68 12 37
2018 FI-04 27 35 19 8 3 8 0 68 12 37
2017 FI 24 42 18 6 7 3 0 68 14 97
2017 FI-01 40 50 10 0 0 0 0 90 0 10
2017 FI-03 18 37 24 8 13 0 0 55 21 38
2017 FI-04 26 46 15 8 5 0 0 72 13 39
2014 FI 40 32 9 9 3 6 0 76 13 95
2014 FI-02 46 15 8 15 0 15 0 73 18 13
2014 FI-03 42 36 8 11 3 0 0 78 14 36
2014 FI-04 38 32 8 5 5 11 0 79 12 37

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 44 10 4 6 2 1 80 10 122
2020 FI-01 23 38 15 15 0 0 8 67 17 13
2020 FI-02 64 29 7 0 0 0 0 93 0 14
2020 FI-03 29 44 13 2 7 5 0 77 10 55
2020 FI-04 30 53 5 5 8 0 0 83 13 40
2019 FI 28 44 15 4 6 5 0 75 10 108
2019 FI-03 33 40 16 0 4 7 0 79 5 45
2019 FI-04 20 50 13 8 8 3 0 72 15 40
2018 FI 22 39 21 10 5 3 0 63 16 97
2018 FI-03 28 33 19 17 3 0 0 61 19 36
2018 FI-04 16 43 22 8 5 5 0 63 14 37
2017 FI 21 37 21 10 8 3 0 60 19 97
2017 FI-01 40 40 20 0 0 0 0 80 0 10
2017 FI-03 16 37 19 13 16 0 0 53 29 38
2017 FI-04 21 38 23 10 5 3 0 61 16 39
2014 FI 34 37 16 7 5 1 0 71 13 95
2014 FI-02 31 31 23 0 8 8 0 67 8 13
2014 FI-03 36 39 11 8 6 0 0 75 14 36
2014 FI-04 35 40 14 5 5 0 0 76 11 37

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 36 18 7 7 3 1 66 16 121
2020 FI-01 23 38 15 15 0 0 8 67 17 13
2020 FI-02 64 29 7 0 0 0 0 93 0 14
2020 FI-03 22 37 22 6 7 6 0 63 14 54
2020 FI-04 20 38 18 10 13 3 0 59 23 40
2019 FI 22 34 20 12 6 6 0 60 19 109
2019 FI-03 22 36 16 16 4 7 0 62 21 45
2019 FI-04 17 34 24 12 7 5 0 54 21 41
2018 FI 12 37 21 15 10 4 0 52 27 97
2018 FI-03 14 42 14 22 8 0 0 56 31 36
2018 FI-04 11 32 24 14 14 5 0 46 29 37
2017 FI 12 39 23 13 11 2 0 52 25 97
2017 FI-01 40 30 30 0 0 0 0 70 0 10
2017 FI-03 5 39 27 13 13 3 0 46 27 38
2017 FI-04 11 40 23 10 15 0 0 52 25 39
2014 FI 19 38 18 15 6 3 0 59 22 94
2014 FI-02 23 8 38 8 8 15 0 36 18 13
2014 FI-03 25 42 8 17 8 0 0 67 25 36
2014 FI-04 11 49 16 16 5 3 0 61 22 37

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 37 18 10 7 1 1 64 18 122
2020 FI-01 23 23 23 23 0 0 8 50 25 13
2020 FI-02 57 29 14 0 0 0 0 86 0 14
2020 FI-03 24 38 16 11 9 2 0 63 20 55
2020 FI-04 20 43 20 8 10 0 0 63 18 40
2019 FI 19 35 23 12 7 4 0 56 20 108
2019 FI-03 16 36 18 18 4 9 0 56 24 45
2019 FI-04 20 38 25 8 10 0 0 58 18 40
2018 FI 10 39 21 18 10 2 0 51 28 97
2018 FI-03 11 36 25 19 8 0 0 47 28 36
2018 FI-04 8 43 14 19 14 3 0 53 33 37
2017 FI 14 44 16 18 8 0 0 58 27 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 3 45 21 18 13 0 0 47 32 38
2017 FI-04 19 41 18 15 8 0 0 59 23 39
2014 FI 17 45 12 15 11 1 0 63 26 95
2014 FI-02 31 23 23 15 0 8 0 58 17 13
2014 FI-03 17 53 8 11 11 0 0 69 22 36
2014 FI-04 8 54 5 16 16 0 0 62 32 37

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 25 13 7 3 1 0 77 10 122
2020 FI-01 54 23 23 0 0 0 0 77 0 13
2020 FI-02 71 21 0 0 7 0 0 93 7 14
2020 FI-03 53 22 11 9 4 2 0 76 13 55
2020 FI-04 40 33 18 8 3 0 0 73 10 40
2019 FI 50 26 16 3 2 5 0 79 5 109
2019 FI-03 56 20 18 0 0 7 0 81 0 45
2019 FI-04 41 32 15 7 2 2 0 75 10 41
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 45 16 4 6 2 1 74 10 121
2020 FI-01 15 31 38 8 0 0 8 50 8 13
2020 FI-02 57 29 7 0 0 7 0 92 0 14
2020 FI-03 28 39 19 4 9 2 0 68 13 54
2020 FI-04 18 65 8 5 5 0 0 83 10 40
2019 FI 22 41 26 5 4 2 1 65 8 109
2019 FI-03 18 36 36 4 4 2 0 55 9 45
2019 FI-04 20 46 22 7 2 2 0 68 10 41
2018 FI 15 55 20 4 4 0 1 71 8 98
2018 FI-03 13 58 16 5 5 0 3 73 11 38
2018 FI-04 14 46 32 3 5 0 0 59 8 37
2017 FI 23 53 8 10 5 0 0 76 15 97
2017 FI-01 30 60 10 0 0 0 0 90 0 10
2017 FI-03 24 53 11 5 8 0 0 76 13 38
2017 FI-04 19 58 5 13 5 0 0 77 18 39
2014 FI 23 49 19 5 1 2 0 74 6 95
2014 FI-02 38 23 15 15 0 8 0 67 17 13
2014 FI-03 36 47 14 0 3 0 0 83 3 36
2014 FI-04 8 68 14 8 0 3 0 78 8 37

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 39 23 7 5 4 1 64 12 122
2020 FI-01 8 38 31 0 0 15 8 60 0 13
2020 FI-02 57 29 14 0 0 0 0 86 0 14
2020 FI-03 20 42 18 9 7 4 0 64 17 55
2020 FI-04 15 40 30 8 5 3 0 56 13 40
2019 FI 16 29 26 14 8 5 3 49 24 109
2019 FI-03 18 24 27 22 7 2 0 43 30 45
2019 FI-04 7 37 27 7 10 10 2 50 19 41

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 34 11 8 2 3 2 78 10 122
2020 FI-01 38 23 23 8 0 0 8 67 8 13
2020 FI-02 50 7 7 21 0 14 0 67 25 14
2020 FI-03 44 35 9 9 0 4 0 81 9 55
2020 FI-04 33 45 10 3 5 0 5 82 8 40
2019 FI 33 39 9 8 4 5 2 77 13 108
2019 FI-03 25 43 9 9 5 7 2 75 15 44
2019 FI-04 37 39 7 7 2 5 2 82 11 41
2018 FI 28 46 11 8 4 3 0 76 13 98
2018 FI-03 22 54 11 3 5 5 0 80 9 37
2018 FI-04 38 43 11 8 0 0 0 81 8 37
2017 FI 36 38 11 5 4 2 3 78 10 97
2017 FI-01 60 20 20 0 0 0 0 80 0 10
2017 FI-03 31 40 13 3 8 3 3 75 11 38
2017 FI-04 38 39 10 3 3 3 5 83 5 39
2014 FI 44 36 8 4 3 4 0 84 8 95
2014 FI-02 54 23 15 0 8 0 0 77 8 13
2014 FI-03 36 47 6 0 6 6 0 88 6 36
2014 FI-04 49 32 8 8 0 3 0 83 8 37

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 34 18 3 3 3 1 76 6 120
2020 FI-01 23 23 31 8 0 8 8 55 9 13
2020 FI-02 62 15 23 0 0 0 0 77 0 13
2020 FI-03 43 33 15 2 4 4 0 79 6 54
2020 FI-04 33 45 15 5 3 0 0 78 8 40
2019 FI 31 41 20 3 2 4 0 74 5 108
2019 FI-03 31 44 11 4 4 4 0 79 9 45
2019 FI-04 25 40 28 3 0 5 0 68 3 40
2018 FI 27 52 14 6 1 0 0 79 7 98
2018 FI-03 27 54 8 8 3 0 0 81 11 37
2018 FI-04 27 46 22 5 0 0 0 73 5 37

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 26 17 13 7 14 4 56 24 121
2020 FI-01 15 38 8 23 0 8 8 64 27 13
2020 FI-02 43 7 0 21 0 21 7 70 30 14
2020 FI-03 17 26 13 15 7 20 2 55 29 54
2020 FI-04 18 28 30 5 10 5 5 50 17 40
2019 FI 18 27 15 8 12 19 2 56 26 108
2019 FI-03 18 20 23 7 7 23 2 52 18 44
2019 FI-04 15 37 7 7 15 17 2 64 27 41
2018 FI 15 23 19 10 14 15 2 47 30 98
2018 FI-03 19 16 16 8 16 19 5 46 32 37
2018 FI-04 11 27 27 8 14 14 0 44 25 37
2017 FI 13 24 15 15 16 10 5 44 38 97
2017 FI-01 40 20 0 10 20 10 0 67 33 10
2017 FI-03 13 21 18 13 21 5 8 40 39 38
2017 FI-04 5 25 18 20 13 13 6 38 41 39
2014 FI 18 15 12 8 15 24 8 48 34 95
2014 FI-02 15 15 8 0 15 31 15 57 29 13
2014 FI-03 19 14 11 6 17 22 11 50 33 36
2014 FI-04 19 16 11 16 11 22 5 48 37 37

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 37 16 5 7 2 0 72 12 122
2020 FI-01 31 38 15 8 8 0 0 69 15 13
2020 FI-02 64 21 7 0 0 7 0 92 0 14
2020 FI-03 31 33 16 7 11 2 0 65 19 55
2020 FI-04 28 48 18 3 3 3 0 77 5 40
2019 FI 28 37 13 10 8 4 0 68 19 109
2019 FI-03 29 33 16 11 9 2 0 64 20 45
2019 FI-04 27 37 12 12 7 5 0 67 21 41
2018 FI 22 42 14 14 5 2 0 66 20 98
2018 FI-03 24 51 14 5 5 0 0 76 11 37
2018 FI-04 16 35 16 22 5 5 0 54 29 37
2017 FI 28 38 15 9 7 2 0 67 17 97
2017 FI-01 20 50 10 10 10 0 0 70 20 10
2017 FI-03 32 37 16 5 11 0 0 68 16 38
2017 FI-04 31 30 18 13 5 3 0 63 19 39
2014 FI 32 36 13 13 5 2 0 69 18 95
2014 FI-02 54 15 8 8 15 0 0 69 23 13
2014 FI-03 25 44 8 14 6 3 0 71 20 36
2014 FI-04 32 32 19 11 3 3 0 67 14 37

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 31 14 11 12 4 1 61 24 121
2020 FI-01 23 23 23 8 23 0 0 46 31 13
2020 FI-02 57 29 7 0 0 7 0 92 0 14
2020 FI-03 25 36 9 7 16 5 0 65 25 55
2020 FI-04 18 28 21 21 8 3 3 49 30 39
2019 FI 22 32 14 12 13 6 1 58 27 109
2019 FI-03 20 27 13 9 18 11 2 54 31 45
2019 FI-04 20 34 15 15 12 5 0 56 28 41
2018 FI 24 29 21 11 10 2 2 55 22 98
2018 FI-03 24 24 24 11 14 0 3 50 25 37
2018 FI-04 16 27 24 14 11 5 3 47 26 37
2017 FI 20 33 14 18 13 0 2 54 31 97
2017 FI-01 20 30 10 30 10 0 0 50 40 10
2017 FI-03 24 37 8 13 18 0 0 60 32 38
2017 FI-04 13 34 18 23 8 0 5 49 32 39
2014 FI 20 26 16 13 18 2 5 50 33 95
2014 FI-02 38 31 15 8 8 0 0 69 15 13
2014 FI-03 17 25 19 14 19 3 3 44 35 36
2014 FI-04 19 24 14 16 19 3 5 47 38 37

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 21 15 6 4 0 2 75 10 122
2020 FI-01 46 23 23 0 8 0 0 69 8 13
2020 FI-02 79 7 0 7 7 0 0 86 14 14
2020 FI-03 51 22 13 9 4 0 2 74 13 55
2020 FI-04 48 25 20 3 3 0 3 74 5 40
2019 FI 46 26 13 7 5 2 2 74 12 109
2019 FI-03 56 18 9 13 4 0 0 73 18 45
2019 FI-04 34 27 20 5 7 2 5 66 13 41

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 24 7 7 7 1 1 78 14 122
2020 FI-01 31 31 15 0 15 8 0 67 17 13
2020 FI-02 86 7 0 0 7 0 0 93 7 14
2020 FI-03 55 24 4 9 7 0 2 80 17 55
2020 FI-04 48 28 13 10 3 0 0 75 13 40
2019 FI 63 17 11 4 2 1 3 83 6 109
2019 FI-03 67 18 9 2 4 0 0 84 7 45
2019 FI-04 54 17 12 7 0 2 7 78 8 41

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 78 7 6 2 2 2 3 89 5 122
2020 FI-01 62 8 23 0 0 0 8 75 0 13
2020 FI-02 100 0 0 0 0 0 0 100 0 14
2020 FI-03 75 11 2 4 4 4 2 90 8 55
2020 FI-04 80 3 8 3 3 0 5 87 5 40
2019 FI 79 8 1 3 2 2 5 94 5 106
2019 FI-03 80 11 2 2 0 0 5 95 2 44
2019 FI-04 77 5 0 5 3 5 5 91 9 39

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 76 11 3 1 2 1 6 93 4 122
2020 FI-01 69 8 15 0 0 0 8 83 0 13
2020 FI-02 71 14 0 0 7 0 7 92 8 14
2020 FI-03 80 11 2 2 2 2 2 94 4 55
2020 FI-04 75 10 3 0 3 0 10 94 3 40
2019 FI 84 2 1 2 2 2 7 95 4 108
2019 FI-03 93 0 2 0 0 2 2 98 0 45
2019 FI-04 70 3 0 5 5 3 15 88 12 40

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 54 10 7 2 6 0 81 9 121
2020 FI-01 23 38 15 15 0 8 0 67 17 13
2020 FI-02 54 38 8 0 0 0 0 92 0 13
2020 FI-03 18 53 11 7 4 7 0 76 12 55
2020 FI-04 18 65 8 5 0 5 0 87 5 40
2019 FI 22 48 19 5 3 3 1 73 8 108
2019 FI-03 24 44 22 2 4 2 0 70 7 45
2019 FI-04 23 50 13 8 3 5 0 76 11 40
2018 FI 19 42 25 5 3 6 0 65 9 97
2018 FI-03 28 28 31 6 0 8 0 61 6 36
2018 FI-04 11 49 27 5 8 0 0 59 14 37
2017 FI 20 50 14 9 3 4 0 72 13 97
2017 FI-01 40 40 0 10 0 10 0 89 11 10
2017 FI-03 16 47 21 8 5 3 0 65 14 38
2017 FI-04 18 57 10 10 3 3 0 77 13 39

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 37 9 8 2 3 0 80 11 122
2020 FI-01 23 31 15 15 0 15 0 64 18 13
2020 FI-02 64 29 7 0 0 0 0 93 0 14
2020 FI-03 36 40 7 9 4 4 0 79 13 55
2020 FI-04 43 38 10 8 3 0 0 80 10 40
2019 FI 40 40 9 3 4 5 0 83 7 106
2019 FI-03 41 36 14 0 2 7 0 83 2 44
2019 FI-04 41 38 5 3 8 5 0 84 11 39
2018 FI 46 38 8 6 0 1 0 85 6 97
2018 FI-03 50 42 6 3 0 0 0 92 3 36
2018 FI-04 35 43 11 8 0 3 0 81 8 37
2017 FI 33 47 11 3 3 2 0 82 6 97
2017 FI-01 50 40 0 0 0 10 0 100 0 10
2017 FI-03 32 45 16 3 5 0 0 76 8 38
2017 FI-04 32 51 8 5 3 3 0 84 8 39
2014 FI 49 32 9 3 2 4 0 85 5 95
2014 FI-02 62 31 8 0 0 0 0 92 0 13
2014 FI-03 50 28 14 0 6 3 0 80 6 36
2014 FI-04 46 38 8 3 0 5 0 89 3 37

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 30 11 5 2 4 0 80 8 122
2020 FI-01 15 31 31 8 0 15 0 55 9 13
2020 FI-02 64 29 0 7 0 0 0 93 7 14
2020 FI-03 53 25 7 5 4 5 0 83 10 55
2020 FI-04 45 35 15 3 3 0 0 80 5 40
2019 FI 44 38 9 2 2 6 0 86 4 109
2019 FI-03 44 38 9 0 2 7 0 88 2 45
2019 FI-04 41 41 5 2 2 7 0 89 5 41
2018 FI 47 38 10 2 1 2 0 86 3 98
2018 FI-03 45 39 13 0 0 3 0 86 0 38
2018 FI-04 44 39 11 3 0 3 0 86 3 36
2017 FI 40 44 3 5 2 5 0 89 8 97
2017 FI-01 70 10 0 10 0 10 0 89 11 10
2017 FI-03 40 42 3 8 3 5 0 86 11 38
2017 FI-04 39 48 5 3 3 3 0 90 5 39
2014 FI 49 35 7 3 0 4 1 89 3 95
2014 FI-02 69 23 0 0 0 8 0 100 0 13
2014 FI-03 47 31 14 0 0 8 0 85 0 36
2014 FI-04 49 41 5 5 0 0 0 89 5 37

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 33 18 2 1 4 2 77 4 122
2020 FI-01 8 46 15 15 0 15 0 64 18 13
2020 FI-02 57 29 14 0 0 0 0 86 0 14
2020 FI-03 44 25 20 2 2 5 2 75 4 55
2020 FI-04 38 40 18 0 0 0 5 82 0 40

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 34 12 4 3 6 2 79 8 122
2020 FI-01 31 38 8 8 0 8 8 82 9 13
2020 FI-02 64 21 0 7 0 7 0 92 8 14
2020 FI-03 40 27 16 2 7 5 2 73 10 55
2020 FI-04 30 45 13 5 0 5 3 81 5 40

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 34 8 3 1 0 0 88 4 122
2020 FI-01 62 15 23 0 0 0 0 77 0 13
2020 FI-02 79 21 0 0 0 0 0 100 0 14
2020 FI-03 53 35 7 5 0 0 0 87 5 55
2020 FI-04 45 43 8 3 3 0 0 88 5 40
2019 FI 45 40 5 6 2 3 0 88 8 109
2019 FI-03 40 44 4 4 2 4 0 88 7 45
2019 FI-04 49 39 2 5 2 2 0 90 8 41
2018 FI 49 37 9 5 0 0 0 86 5 98
2018 FI-03 51 32 14 3 0 0 0 84 3 37
2018 FI-04 46 38 8 8 0 0 0 84 8 37
2017 FI 34 50 8 5 1 1 0 85 6 97
2017 FI-01 40 50 0 10 0 0 0 90 10 10
2017 FI-03 34 53 8 3 3 0 0 87 5 38
2017 FI-04 34 48 8 8 0 3 0 84 8 39
2014 FI 55 35 4 5 1 0 0 89 6 95
2014 FI-02 69 31 0 0 0 0 0 100 0 13
2014 FI-03 50 39 6 3 3 0 0 89 6 36
2014 FI-04 57 32 5 5 0 0 0 89 5 37

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 41 12 3 4 0 0 81 7 121
2020 FI-01 38 23 23 15 0 0 0 62 15 13
2020 FI-02 71 21 7 0 0 0 0 93 0 14
2020 FI-03 33 47 11 2 7 0 0 80 9 55
2020 FI-04 38 46 10 3 3 0 0 85 5 39
2019 FI 34 40 9 10 4 3 0 76 14 109
2019 FI-03 29 42 9 13 2 4 0 74 16 45
2019 FI-04 34 39 10 7 7 2 0 75 15 41
2018 FI 39 35 19 5 2 0 0 74 7 97
2018 FI-03 43 35 16 3 3 0 0 78 5 37
2018 FI-04 27 41 22 8 3 0 0 68 11 37
2017 FI 26 38 19 10 5 1 0 65 16 96
2017 FI-01 40 10 20 30 0 0 0 50 30 10
2017 FI-03 29 42 18 5 5 0 0 71 11 38
2017 FI-04 19 43 18 10 8 3 0 63 18 39
2014 FI 34 34 19 8 4 1 0 68 13 95
2014 FI-02 38 38 15 8 0 0 0 77 8 13
2014 FI-03 36 36 14 8 6 0 0 72 14 36
2014 FI-04 35 30 24 8 3 0 0 65 11 37

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 40 11 4 3 0 0 81 7 122
2020 FI-01 31 31 15 23 0 0 0 62 23 13
2020 FI-02 71 21 7 0 0 0 0 93 0 14
2020 FI-03 36 44 13 4 4 0 0 80 7 55
2020 FI-04 40 45 10 0 5 0 0 85 5 40
2019 FI 31 41 15 8 3 2 0 74 11 108
2019 FI-03 30 39 18 7 5 2 0 70 12 44
2019 FI-04 27 44 15 10 2 2 0 73 13 41
2018 FI 38 36 18 7 1 0 0 74 8 96
2018 FI-03 42 36 17 6 0 0 0 78 6 36
2018 FI-04 25 44 17 11 3 0 0 69 14 36
2017 FI 29 39 16 9 5 1 0 69 15 97
2017 FI-01 40 20 20 20 0 0 0 60 20 10
2017 FI-03 32 42 11 11 5 0 0 74 16 38
2017 FI-04 24 40 18 8 8 3 0 66 16 39
2014 FI 38 34 19 7 2 0 0 72 9 95
2014 FI-02 46 38 8 8 0 0 0 85 8 13
2014 FI-03 42 31 17 8 3 0 0 72 11 36
2014 FI-04 38 35 22 5 0 0 0 73 5 37

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 25 22 7 6 1 0 64 13 122
2020 FI-01 31 23 23 15 8 0 0 54 23 13
2020 FI-02 57 29 0 7 7 0 0 86 14 14
2020 FI-03 35 25 25 7 5 2 0 61 13 55
2020 FI-04 43 23 25 5 5 0 0 65 10 40
2019 FI 29 30 17 13 7 4 0 62 21 109
2019 FI-03 27 31 13 16 9 4 0 60 26 45
2019 FI-04 27 34 15 12 7 5 0 64 21 41
2018 FI 31 31 21 10 3 4 0 64 14 98
2018 FI-03 35 30 19 11 0 5 0 69 11 37
2018 FI-04 16 41 16 16 8 3 0 58 25 37
2017 FI 24 27 24 11 8 5 1 54 21 97
2017 FI-01 20 20 40 10 0 10 0 44 11 10
2017 FI-03 26 37 11 13 8 5 0 67 22 38
2017 FI-04 21 20 30 8 13 5 3 45 22 39
2014 FI 29 26 24 7 8 4 0 58 16 95
2014 FI-02 38 23 31 0 8 0 0 62 8 13
2014 FI-03 31 33 17 8 8 3 0 66 17 36
2014 FI-04 30 24 27 11 5 3 0 55 17 37
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 31 37 32 122
2020 FI-01 23 38 38 13
2020 FI-02 21 36 43 14
2020 FI-03 33 42 25 55
2020 FI-04 35 30 35 40
2019 FI 47 22 31 109
2019 FI-03 47 20 33 45
2019 FI-04 51 27 22 41
2018 FI 44 19 36 99
2018 FI-03 37 26 37 38
2018 FI-04 57 5 38 37
2017 FI 36 26 38 97
2017 FI-01 40 10 50 10
2017 FI-03 31 37 32 38
2017 FI-04 35 24 40 39
2014 FI 32 32 37 95
2014 FI-02 23 31 46 13
2014 FI-03 33 31 36 36
2014 FI-04 30 35 35 37

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 8 29 47 5 0 11 38
2020 FI-03 6 28 39 6 0 22 18
2020 FI-04 14 36 50 0 0 0 14
2019 FI 12 22 59 2 4 2 51
2019 FI-03 14 19 62 0 5 0 21
2019 FI-04 10 14 67 5 5 0 21
2018 FI 7 33 44 7 0 9 43
2018 FI-03 14 29 50 0 0 7 14
2018 FI-04 5 20 50 10 0 15 20
2017 FI 9 20 60 6 3 3 35
2017 FI-03 8 25 58 8 0 0 12
2017 FI-04 14 14 64 0 7 0 14
2014 FI 13 27 43 10 9999 7 30
2014 FI-03 8 33 58 0 9999 0 12
2014 FI-04 27 18 27 9 9999 18 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 11 89 122
2020 FI-03 13 87 55
2019 FI 18 82 107
2019 FI-03 16 84 43
2019 FI-04 20 80 41
2018 FI 5 95 98

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 42 58 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 58 42 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14
2019 FI 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 32 68 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 14
2019 FI 32 68 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 14
2019 FI 58 42 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 57 43 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 64 36 14
2019 FI 47 53 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 26 74 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14
2019 FI 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 14
2019 FI 32 68 19

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 57 43 14
2019 FI 53 47 19

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 36 64 14
2019 FI 42 58 19

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 36 64 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 15 15 2 6 33 8 61 14 122
2020 FI-01 8 8 15 8 0 46 15 40 20 13
2020 FI-02 43 7 7 0 0 43 0 88 0 14
2020 FI-03 20 16 15 2 9 29 9 59 18 55
2020 FI-04 20 18 18 3 5 30 8 60 12 40
2019 FI 12 15 19 5 2 41 6 51 12 108
2019 FI-03 11 7 27 2 0 47 7 38 5 45
2019 FI-04 12 17 12 5 5 41 7 57 19 41
2018 FI 11 18 17 5 2 39 7 55 13 99
2018 FI-03 13 18 13 3 3 39 11 63 11 38
2018 FI-04 11 16 22 5 3 35 8 48 14 37
2017 FI 9 15 18 8 3 32 13 45 21 97
2017 FI-01 10 20 0 20 0 20 30 60 40 10
2017 FI-03 8 16 21 5 3 32 16 45 15 38
2017 FI-04 5 18 18 8 5 36 10 43 24 39
2014 FI 20 9 8 3 4 45 9 65 16 95
2014 FI-02 23 0 8 0 0 46 23 75 0 13
2014 FI-03 14 14 8 0 6 53 6 67 13 36
2014 FI-04 24 5 5 5 5 43 11 65 24 37

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 27 14 4 4 11 1 75 9 122
2020 FI-01 15 46 15 8 0 15 0 73 9 13
2020 FI-02 64 0 21 0 0 14 0 75 0 14
2020 FI-03 38 27 7 5 7 13 2 77 15 55
2020 FI-04 38 30 20 3 3 8 0 73 5 40
2019 FI 26 37 21 2 0 13 2 73 2 109
2019 FI-03 22 29 29 0 0 18 2 64 0 45
2019 FI-04 27 44 12 5 0 12 0 81 6 41
2018 FI 26 37 12 6 2 17 0 75 10 98
2018 FI-03 32 32 11 3 5 16 0 77 10 37
2018 FI-04 24 41 8 11 0 16 0 77 13 37
2017 FI 25 35 18 6 3 11 1 68 11 97
2017 FI-01 40 20 0 20 0 10 10 75 25 10
2017 FI-03 24 42 16 3 3 13 0 76 6 38
2017 FI-04 21 41 20 8 3 8 0 67 11 39
2014 FI 34 28 15 0 7 14 2 74 9 95
2014 FI-02 38 23 8 0 8 15 8 80 10 13
2014 FI-03 31 33 6 0 8 19 3 82 11 36
2014 FI-04 35 27 22 0 8 8 0 68 9 37
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 6 94 107
2019 FI-03 0 100 43
2018 FI 6 94 99

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 15 14 2 2 40 8 67 6 122
2020 FI-01 8 23 8 0 0 46 15 80 0 13
2020 FI-02 43 0 14 0 0 43 0 75 0 14
2020 FI-03 18 15 13 2 4 42 7 64 11 55
2020 FI-04 18 18 18 3 0 35 10 64 5 40
2019 FI 15 9 24 5 1 40 6 45 10 109
2019 FI-03 9 4 27 4 0 47 9 30 10 45
2019 FI-04 15 10 20 2 2 44 7 50 10 41
2018 FI 10 18 20 4 0 39 8 54 8 99
2018 FI-03 11 21 16 5 0 37 11 60 10 38
2018 FI-04 8 16 24 3 0 38 11 47 5 37
2017 FI 10 13 19 2 3 37 15 50 11 97
2017 FI-01 10 20 10 0 10 30 20 60 20 10
2017 FI-03 8 13 21 5 5 32 16 40 20 38
2017 FI-04 10 16 15 0 0 44 15 63 0 39
2014 FI 15 3 14 0 4 51 14 50 12 95
2014 FI-02 23 0 8 0 0 46 23 75 0 13
2014 FI-03 14 3 14 0 6 50 14 46 15 36
2014 FI-04 14 3 8 0 5 60 11 54 18 37

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 28 13 1 1 17 2 82 2 122
2020 FI-01 15 46 8 0 0 31 0 89 0 13
2020 FI-02 64 0 21 0 0 14 0 75 0 14
2020 FI-03 38 24 9 2 2 24 2 83 5 55
2020 FI-04 38 38 18 0 0 5 3 81 0 40
2019 FI 29 30 23 6 1 9 2 67 7 109
2019 FI-03 22 24 31 4 0 13 4 57 5 45
2019 FI-04 29 39 17 5 2 7 0 74 8 41
2018 FI 24 36 15 4 0 20 0 76 5 98
2018 FI-03 30 32 14 3 0 22 0 79 3 37
2018 FI-04 22 43 14 5 0 16 0 77 6 37
2017 FI 25 33 19 0 3 16 4 73 4 97
2017 FI-01 30 40 0 0 10 10 10 88 13 10
2017 FI-03 24 29 21 0 5 18 3 66 7 38
2017 FI-04 24 38 18 0 0 15 5 78 0 39
2014 FI 35 26 15 1 3 19 1 76 5 95
2014 FI-02 46 15 15 0 0 15 8 80 0 13
2014 FI-03 36 19 14 0 6 25 0 74 7 36
2014 FI-04 30 35 16 0 3 16 0 77 3 37
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 16 18 11 9 0 1 61 21 122
2020 FI-01 38 23 15 15 8 0 0 62 23 13
2020 FI-02 64 21 7 0 7 0 0 86 7 14
2020 FI-03 42 13 24 11 9 0 2 56 20 55
2020 FI-04 45 15 15 15 10 0 0 60 25 40

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 29 18 10 7 0 0 66 17 120
2020 FI-01 31 23 23 15 8 0 0 54 23 13
2020 FI-02 57 14 29 0 0 0 0 71 0 14
2020 FI-03 36 32 19 8 6 0 0 68 13 53
2020 FI-04 33 33 10 15 10 0 0 65 25 40
2019 FI 29 30 21 11 8 0 0 60 19 109
2019 FI-03 33 20 22 13 11 0 0 53 24 45
2019 FI-04 27 34 24 7 7 0 0 61 15 41
2018 FI 16 27 27 12 16 0 2 44 29 98
2018 FI-03 16 19 30 11 19 0 5 37 31 37
2018 FI-04 11 41 19 11 19 0 0 51 30 37
2017 FI 22 25 29 11 10 0 3 48 22 97
2017 FI-01 10 50 20 10 10 0 0 60 20 10
2017 FI-03 16 16 40 11 13 0 5 33 25 38
2017 FI-04 25 29 23 15 5 0 3 56 21 39

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 26 28 20 15 0 1 36 36 122
2020 FI-01 8 38 38 8 0 0 8 50 8 13
2020 FI-02 29 21 14 21 14 0 0 50 36 14
2020 FI-03 5 31 27 24 13 0 0 36 36 55
2020 FI-04 10 18 30 20 23 0 0 28 43 40
2019 FI 17 25 18 26 12 0 2 43 38 109
2019 FI-03 13 33 13 24 16 0 0 47 40 45
2019 FI-04 12 17 29 27 10 0 5 31 38 41
2018 FI 10 23 33 20 13 0 0 33 33 99
2018 FI-03 8 16 34 21 21 0 0 24 42 38
2018 FI-04 11 22 32 22 14 0 0 32 35 37
2017 FI 9 27 34 17 12 0 0 36 30 97
2017 FI-01 10 40 40 0 10 0 0 50 10 10
2017 FI-03 11 26 32 23 8 0 0 37 31 38
2017 FI-04 5 29 38 18 10 0 0 34 28 39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 30 28 12 12 0 2 47 24 121
2020 FI-01 15 31 38 0 0 0 15 55 0 13
2020 FI-02 50 29 14 0 7 0 0 79 7 14
2020 FI-03 13 26 31 17 11 0 2 40 28 54
2020 FI-04 10 35 25 13 18 0 0 45 30 40
2019 FI 18 25 28 18 9 0 2 44 28 109
2019 FI-03 16 27 31 11 16 0 0 42 27 45
2019 FI-04 12 27 29 24 5 0 2 40 30 41
2018 FI 12 32 29 15 12 0 0 44 28 98
2018 FI-03 11 26 32 18 13 0 0 37 32 38
2018 FI-04 11 31 28 19 11 0 0 42 31 36
2017 FI 10 29 31 20 8 0 1 40 28 96
2017 FI-03 8 40 21 21 10 0 0 47 32 38
2017 FI-04 10 16 43 20 8 0 3 27 29 39

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 16 26 21 24 12 0 2 43 36 121
2020 FI-01 0 23 46 8 8 0 15 27 18 13
2020 FI-02 29 29 14 14 14 0 0 57 29 14
2020 FI-03 20 27 16 25 11 0 0 47 36 55
2020 FI-04 10 26 21 31 13 0 0 36 44 39
2019 FI 22 19 26 18 14 0 1 41 32 106
2019 FI-03 25 16 30 14 16 0 0 41 30 44
2019 FI-04 13 23 28 20 15 0 3 36 36 40
2018 FI 9 26 29 20 16 0 0 35 37 98
2018 FI-03 11 27 19 24 19 0 0 38 43 37
2018 FI-04 8 19 38 19 16 0 0 27 35 37
2017 FI 9 32 15 29 15 0 0 41 44 97
2017 FI-01 0 30 20 30 20 0 0 30 50 10
2017 FI-03 11 40 16 21 13 0 0 50 34 38
2017 FI-04 10 29 13 31 18 0 0 39 48 39

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 26 21 11 10 1 3 57 22 121
2020 FI-01 31 23 23 0 8 0 15 64 9 13
2020 FI-02 36 21 29 0 7 7 0 62 8 14
2020 FI-03 31 29 24 7 7 0 2 61 15 55
2020 FI-04 23 23 13 23 15 0 3 47 39 39
2019 FI 35 26 21 9 6 0 4 63 15 105
2019 FI-03 40 23 19 9 7 0 2 64 17 43
2019 FI-04 23 30 25 13 5 0 5 55 18 40
2018 FI 31 28 21 6 7 2 5 63 14 98
2018 FI-03 22 24 30 8 8 3 5 50 18 37
2018 FI-04 19 41 19 8 8 3 3 63 17 37
2017 FI 24 41 21 7 2 2 3 69 10 97
2017 FI-01 40 40 10 0 0 10 0 89 0 10
2017 FI-03 21 47 16 10 0 3 3 72 11 38
2017 FI-04 20 39 23 8 5 0 5 62 14 39

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 29 21 14 12 0 0 52 26 121
2020 FI-01 31 31 31 8 0 0 0 62 8 13
2020 FI-02 29 36 14 7 14 0 0 64 21 14
2020 FI-03 29 24 20 16 11 0 0 53 27 55
2020 FI-04 10 33 23 15 18 0 0 44 33 39
2019 FI 27 30 27 11 6 0 0 57 17 109
2019 FI-03 27 27 22 18 7 0 0 53 24 45
2019 FI-04 20 34 29 10 7 0 0 54 17 41
2018 FI 19 28 31 10 12 0 0 47 22 98
2018 FI-03 5 30 46 8 11 0 0 35 19 37
2018 FI-04 19 27 24 16 14 0 0 46 30 37
2017 FI 28 29 25 15 3 0 0 57 18 96
2017 FI-03 29 29 24 16 3 0 0 58 18 38
2017 FI-04 23 36 23 13 5 0 0 59 18 39

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 21 16 11 13 0 7 56 26 122
2020 FI-01 46 38 0 15 0 0 0 85 15 13
2020 FI-02 43 29 7 14 7 0 0 71 21 14
2020 FI-03 33 15 16 9 16 0 11 53 29 55
2020 FI-04 20 23 25 13 15 0 5 45 29 40

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 31 15 10 3 1 1 72 13 122
2020 FI-01 38 31 15 8 0 0 8 75 8 13
2020 FI-02 57 29 7 0 7 0 0 86 7 14
2020 FI-03 45 22 15 11 5 2 0 69 17 55
2020 FI-04 25 45 18 13 0 0 0 70 13 40
2019 FI 28 38 17 10 6 0 1 66 17 109
2019 FI-03 31 42 16 4 7 0 0 73 11 45
2019 FI-04 22 32 24 15 7 0 0 54 22 41
2018 FI 21 35 28 10 3 1 1 57 14 96
2018 FI-03 23 37 29 9 3 0 0 60 11 35
2018 FI-04 14 35 35 16 0 0 0 49 16 37
2017 FI 16 44 26 10 3 1 0 60 14 96
2017 FI-03 18 48 23 11 0 0 0 66 11 38
2017 FI-04 13 41 31 8 8 0 0 54 15 39

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 34 20 17 6 1 2 56 24 122
2020 FI-01 8 38 31 15 0 0 8 50 17 13
2020 FI-02 36 43 7 0 7 7 0 85 8 14
2020 FI-03 24 36 16 15 7 0 2 61 22 55
2020 FI-04 18 25 25 28 5 0 0 43 33 40
2019 FI 23 27 29 11 10 0 0 50 21 109
2019 FI-03 24 22 33 11 9 0 0 47 20 45
2019 FI-04 15 29 29 12 15 0 0 44 27 41
2018 FI 18 35 25 15 6 0 1 53 21 95
2018 FI-03 11 34 34 20 0 0 0 46 20 35
2018 FI-04 17 31 25 17 11 0 0 47 28 36
2017 FI 11 37 26 18 8 0 0 48 26 96
2017 FI-03 8 45 24 21 3 0 0 53 23 38
2017 FI-04 10 29 25 18 18 0 0 39 36 39

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 34 17 10 6 1 1 67 16 122
2020 FI-01 23 31 31 0 15 0 0 54 15 13
2020 FI-02 57 21 14 0 7 0 0 79 7 14
2020 FI-03 29 38 13 13 4 2 2 70 17 55
2020 FI-04 28 35 20 13 5 0 0 63 18 40
2019 FI 25 35 20 12 8 0 0 60 20 109
2019 FI-03 27 38 18 13 4 0 0 64 18 45
2019 FI-04 12 39 29 7 12 0 0 51 20 41
2018 FI 19 33 27 14 7 0 0 52 21 96
2018 FI-03 23 23 34 20 0 0 0 46 20 35
2018 FI-04 14 41 19 14 14 0 0 54 27 37
2017 FI 12 41 19 19 8 0 1 54 27 96
2017 FI-03 16 37 16 21 8 0 3 54 29 38
2017 FI-04 8 44 21 18 10 0 0 51 28 39

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 23 11 9 7 1 1 72 17 121
2020 FI-01 54 23 0 8 8 0 8 83 17 13
2020 FI-02 64 21 7 0 7 0 0 86 7 14
2020 FI-03 49 20 11 11 7 2 0 70 19 55
2020 FI-04 38 28 15 10 8 0 0 67 18 39
2019 FI 39 32 15 6 7 0 1 72 13 109
2019 FI-03 38 40 7 7 9 0 0 78 16 45
2019 FI-04 39 29 20 5 7 0 0 68 12 41

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 29 21 12 7 1 1 59 19 122
2020 FI-01 23 15 38 0 23 0 0 38 23 13
2020 FI-02 50 36 0 14 0 0 0 86 14 14
2020 FI-03 33 27 16 16 4 2 2 62 21 55
2020 FI-04 20 33 30 10 8 0 0 53 18 40

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 33 21 10 5 0 0 64 15 122
2020 FI-01 23 54 15 0 8 0 0 77 8 13
2020 FI-02 50 14 29 0 7 0 0 64 7 14
2020 FI-03 31 33 25 9 2 0 0 64 11 55
2020 FI-04 28 33 15 18 8 0 0 60 25 40
2019 FI 34 32 20 8 4 0 1 67 12 108
2019 FI-03 40 22 24 9 4 0 0 62 13 45
2019 FI-04 23 45 20 5 5 0 3 69 10 40
2018 FI 28 31 29 12 0 0 1 59 12 94
2018 FI-03 26 35 26 12 0 0 0 62 12 34
2018 FI-04 25 33 28 14 0 0 0 58 14 36
2017 FI 28 35 26 8 0 0 3 65 9 96
2017 FI-03 29 37 26 5 0 0 3 68 5 38
2017 FI-04 25 29 31 10 0 0 5 57 11 39

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 23 14 8 4 1 2 73 13 122
2020 FI-01 38 23 8 15 8 0 8 67 25 13
2020 FI-02 71 14 14 0 0 0 0 86 0 14
2020 FI-03 45 22 20 5 5 0 2 69 11 55
2020 FI-04 48 28 8 13 3 3 0 77 15 40
2019 FI 55 17 15 7 6 0 1 72 13 109
2019 FI-03 58 13 16 4 9 0 0 71 13 45
2019 FI-04 49 17 20 10 5 0 0 66 15 41
2018 FI 42 28 12 11 1 1 5 75 12 95
2018 FI-03 38 24 12 21 0 0 6 66 22 34
2018 FI-04 32 43 14 5 3 0 3 78 8 37
2017 FI 55 18 16 7 3 1 0 74 10 96
2017 FI-03 66 16 11 5 3 0 0 82 8 38
2017 FI-04 41 24 23 8 5 0 0 64 13 39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 31 25 10 4 0 0 61 14 121
2020 FI-01 23 46 23 8 0 0 0 69 8 13
2020 FI-02 43 29 29 0 0 0 0 71 0 14
2020 FI-03 27 27 25 15 5 0 0 55 20 55
2020 FI-04 33 31 23 8 5 0 0 64 13 39

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 16 8 3 3 1 3 87 5 120
2020 FI-01 54 31 8 8 0 0 0 85 8 13
2020 FI-02 86 0 7 0 0 0 7 92 0 14
2020 FI-03 69 15 9 4 2 2 0 85 6 55
2020 FI-04 63 18 5 0 5 0 8 89 6 38
2019 FI 73 10 2 1 5 1 8 92 6 109
2019 FI-03 73 11 2 0 2 2 9 95 3 45
2019 FI-04 71 5 2 2 10 0 10 84 14 41
2018 FI 71 13 6 2 0 0 8 91 2 96
2018 FI-03 69 14 9 3 0 0 6 88 3 35
2018 FI-04 70 11 5 3 0 0 11 91 3 37

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 80 5 5 3 3 1 3 89 6 120
2020 FI-01 69 0 8 8 8 0 8 75 17 13
2020 FI-02 93 0 7 0 0 0 0 93 0 14
2020 FI-03 80 7 4 2 4 2 2 90 6 54
2020 FI-04 79 5 5 3 3 0 5 89 5 39
2019 FI 73 7 5 4 6 3 2 85 11 109
2019 FI-03 73 11 0 4 7 2 2 88 12 45
2019 FI-04 76 2 7 2 7 2 2 82 10 41
2018 FI 66 9 11 3 2 0 8 83 6 95
2018 FI-03 71 11 11 0 3 0 3 85 3 35
2018 FI-04 67 8 8 3 0 0 14 87 3 36
2017 FI 75 7 6 5 3 0 3 85 8 97
2017 FI-01 70 0 10 20 0 0 0 70 20 10
2017 FI-03 79 10 0 3 8 0 0 89 11 38
2017 FI-04 72 5 10 5 0 0 8 83 5 39

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 24 3 4 1 0 2 92 5 119
2020 FI-01 58 8 0 17 0 0 17 80 20 12
2020 FI-02 79 14 0 7 0 0 0 93 7 14
2020 FI-03 78 18 0 4 0 0 0 96 4 55
2020 FI-04 47 42 8 0 3 0 0 89 3 38
2019 FI 60 20 10 5 4 2 0 81 8 109
2019 FI-03 62 18 7 9 2 2 0 82 11 45
2019 FI-04 56 22 12 2 5 2 0 80 8 41
2018 FI 42 26 13 4 8 1 5 73 13 99
2018 FI-03 53 16 13 8 5 0 5 72 14 38
2018 FI-04 30 38 11 3 11 3 5 74 15 37
2017 FI 56 32 6 3 2 1 0 88 5 97
2017 FI-01 50 40 10 0 0 0 0 90 0 10
2017 FI-03 58 34 3 3 3 0 0 92 5 38
2017 FI-04 57 25 10 3 3 3 0 84 5 39

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 64 21 4 5 4 0 2 87 9 122
2020 FI-01 54 15 0 8 8 0 15 82 18 13
2020 FI-02 86 7 0 7 0 0 0 93 7 14
2020 FI-03 64 22 7 4 4 0 0 85 7 55
2020 FI-04 60 28 3 5 5 0 0 88 10 40
2019 FI 60 20 6 6 6 1 0 81 12 108
2019 FI-03 62 16 4 9 7 2 0 80 16 45
2019 FI-04 58 23 8 8 5 0 0 80 13 40
2018 FI 45 24 15 5 4 1 5 74 10 98
2018 FI-03 57 19 11 5 3 0 5 80 9 37
2018 FI-04 30 32 22 5 3 3 5 68 9 37
2017 FI 52 28 7 6 7 0 0 79 13 97
2017 FI-01 50 40 10 0 0 0 0 90 0 10
2017 FI-03 58 21 5 5 11 0 0 79 16 38
2017 FI-04 49 28 10 8 5 0 0 77 13 39

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 11 5 3 1 0 15 89 5 122
2020 FI-01 31 0 0 8 0 0 62 80 20 13
2020 FI-02 86 0 0 0 0 0 14 100 0 14
2020 FI-03 75 9 2 0 0 0 15 98 0 55
2020 FI-04 58 20 13 8 3 0 0 78 10 40
2019 FI 63 13 6 2 3 1 13 88 5 109
2019 FI-03 60 11 7 2 2 2 16 86 5 45
2019 FI-04 66 20 2 2 5 0 5 90 8 41
2018 FI 54 14 4 1 3 1 23 89 5 97
2018 FI-03 57 14 0 0 3 0 27 96 4 37
2018 FI-04 47 22 6 3 6 3 14 83 10 36
2017 FI 58 18 4 3 1 0 16 90 5 96
2017 FI-01 40 20 10 10 0 0 20 75 13 10
2017 FI-03 57 11 5 0 0 0 27 93 0 37
2017 FI-04 62 20 3 5 3 0 8 89 9 39

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 18 7 0 1 0 2 92 1 122
2020 FI-01 69 0 15 0 0 0 15 82 0 13
2020 FI-02 86 14 0 0 0 0 0 100 0 14
2020 FI-03 75 16 7 0 0 0 2 93 0 55
2020 FI-04 63 28 8 0 3 0 0 90 3 40
2019 FI 71 17 7 2 1 1 2 90 3 109
2019 FI-03 69 16 7 4 2 2 0 86 7 45
2019 FI-04 63 20 12 0 0 0 5 87 0 41
2018 FI 62 17 9 2 1 1 8 87 3 99
2018 FI-03 66 13 5 3 3 0 11 88 6 38
2018 FI-04 57 24 11 0 0 3 5 88 0 37
2017 FI 69 16 8 1 0 0 5 90 1 97
2017 FI-01 60 20 20 0 0 0 0 80 0 10
2017 FI-03 74 10 8 0 0 0 8 91 0 38
2017 FI-04 62 23 8 3 0 0 5 89 3 39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 79 10 5 2 2 1 2 91 4 122
2020 FI-01 69 8 15 0 0 0 8 83 0 13
2020 FI-02 100 0 0 0 0 0 0 100 0 14
2020 FI-03 73 16 4 2 2 2 2 92 4 55
2020 FI-04 83 5 5 5 3 0 0 88 8 40
2019 FI 82 8 4 3 3 0 1 91 6 109
2019 FI-03 82 7 2 4 4 0 0 89 9 45
2019 FI-04 83 10 5 0 0 0 2 95 0 41
2018 FI 76 9 4 1 2 1 7 92 3 99
2018 FI-03 79 8 3 0 3 0 8 94 3 38
2018 FI-04 76 11 3 3 0 3 5 94 3 37
2017 FI 71 17 4 4 0 1 2 91 4 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 79 13 5 0 0 0 3 95 0 38
2017 FI-04 69 15 5 5 0 3 3 89 5 39

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 34 11 3 4 0 1 81 7 122
2020 FI-01 15 62 8 8 8 0 0 77 15 13
2020 FI-02 36 29 21 7 7 0 0 64 14 14
2020 FI-03 53 29 9 4 4 0 2 83 7 55
2020 FI-04 50 35 13 0 3 0 0 85 3 40
2019 FI 53 29 13 4 1 0 0 83 5 109
2019 FI-03 49 31 11 7 2 0 0 80 9 45
2019 FI-04 49 32 17 2 0 0 0 80 2 41
2018 FI 44 25 17 8 2 0 3 72 10 99
2018 FI-03 50 26 11 8 3 0 3 78 11 38
2018 FI-04 49 22 16 11 0 0 3 72 11 37
2017 FI 56 27 11 2 2 0 1 84 4 97
2017 FI-01 60 30 10 0 0 0 0 90 0 10
2017 FI-03 58 24 13 3 0 0 3 84 3 38
2017 FI-04 58 29 10 0 3 0 0 87 3 39

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 34 27 5 5 0 0 63 10 122
2020 FI-01 31 38 31 0 0 0 0 69 0 13
2020 FI-02 36 29 29 0 7 0 0 64 7 14
2020 FI-03 31 33 25 7 4 0 0 64 11 55
2020 FI-04 23 38 28 5 8 0 0 60 13 40

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 31 33 20 3 0 0 44 23 120
2020 FI-01 15 23 54 8 0 0 0 38 8 13
2020 FI-02 14 50 21 14 0 0 0 64 14 14
2020 FI-03 13 31 37 17 2 0 0 44 19 54
2020 FI-04 13 26 26 31 5 0 0 38 36 39
2019 FI 12 28 46 10 4 0 0 40 14 109
2019 FI-03 11 18 58 11 2 0 0 29 13 45
2019 FI-04 10 34 41 10 5 0 0 44 15 41
2018 FI 10 31 38 20 0 0 0 41 20 99
2018 FI-03 5 34 39 21 0 0 0 39 21 38
2018 FI-04 11 27 32 30 0 0 0 38 30 37
2017 FI 7 28 44 16 4 0 0 35 21 97
2017 FI-01 20 40 40 0 0 0 0 60 0 10
2017 FI-03 11 21 58 5 5 0 0 32 11 38
2017 FI-04 3 31 33 28 5 0 0 34 33 39

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 23 37 20 7 0 0 27 36 119
2020 FI-01 23 0 54 15 8 0 0 23 23 13
2020 FI-02 7 29 29 7 29 0 0 36 36 14
2020 FI-03 8 27 37 25 4 0 0 29 35 52
2020 FI-04 20 23 35 20 3 0 0 23 43 40
2019 FI 8 21 46 17 8 0 0 25 29 109
2019 FI-03 9 18 49 13 11 0 0 24 27 45
2019 FI-04 10 29 44 12 5 0 0 17 39 41
2018 FI 6 25 42 21 6 0 0 27 31 96
2018 FI-03 8 22 42 25 3 0 0 28 31 36
2018 FI-04 8 38 30 22 3 0 0 24 46 37
2017 FI 7 25 36 20 11 0 0 31 32 96
2017 FI-01 0 20 40 20 20 0 0 40 20 10
2017 FI-03 8 16 42 21 13 0 0 34 23 38
2017 FI-04 10 28 33 24 5 0 0 29 38 39

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 43 9 6 2 2 0 83 8 122
2020 FI-01 46 23 15 15 0 0 0 69 15 13
2020 FI-02 86 7 0 0 0 7 0 100 0 14
2020 FI-03 33 45 11 7 2 2 0 80 9 55
2020 FI-04 30 58 8 3 3 0 0 88 5 40
2019 FI 28 48 14 6 1 4 0 79 7 109
2019 FI-03 31 42 11 7 2 7 0 79 10 45
2019 FI-04 20 63 12 2 0 2 0 85 3 41
2018 FI 26 44 13 9 1 6 0 75 11 97
2018 FI-03 30 46 16 5 0 3 0 78 6 37
2018 FI-04 24 43 8 14 3 8 0 74 18 37
2017 FI 21 47 20 6 4 2 0 70 10 97
2017 FI-01 30 50 0 10 0 10 0 89 11 10
2017 FI-03 16 53 19 5 8 0 0 68 13 38
2017 FI-04 21 46 23 5 3 3 0 69 8 39

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 38 14 11 2 1 0 73 13 121
2020 FI-01 31 23 31 15 0 0 0 54 15 13
2020 FI-02 79 14 0 7 0 0 0 93 7 14
2020 FI-03 27 40 13 16 2 2 0 69 19 55
2020 FI-04 28 49 15 3 5 0 0 77 8 39

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 28 14 16 5 1 0 64 21 122
2020 FI-01 23 23 15 31 8 0 0 46 38 13
2020 FI-02 79 7 0 7 0 7 0 92 8 14
2020 FI-03 29 33 16 16 5 0 0 62 22 55
2020 FI-04 35 30 15 15 5 0 0 65 20 40

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 30 14 4 2 2 1 80 6 122
2020 FI-01 46 15 31 8 0 0 0 62 8 13
2020 FI-02 86 7 7 0 0 0 0 93 0 14
2020 FI-03 42 31 16 5 0 4 2 77 6 55
2020 FI-04 43 43 8 3 5 0 0 85 8 40

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 34 18 9 2 3 0 69 12 122
2020 FI-01 23 31 38 8 0 0 0 54 8 13
2020 FI-02 79 7 0 7 0 7 0 92 8 14
2020 FI-03 25 40 16 11 4 4 0 68 15 55
2020 FI-04 30 38 20 8 3 3 0 69 10 40
2019 FI 27 37 25 6 5 2 0 64 10 109
2019 FI-03 38 22 27 9 2 2 0 61 11 45
2019 FI-04 17 49 20 2 10 2 0 68 13 41
2018 FI 20 34 19 15 5 6 0 58 22 99
2018 FI-03 24 32 24 11 5 5 0 58 17 38
2018 FI-04 16 35 16 16 8 8 0 56 26 37
2017 FI 20 42 15 13 7 2 0 63 21 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 11 55 19 3 11 3 0 67 14 38
2017 FI-04 24 31 18 18 8 3 0 56 26 39

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 44 9 6 4 2 1 81 10 122
2020 FI-01 23 38 23 15 0 0 0 62 15 13
2020 FI-02 50 43 7 0 0 0 0 93 0 14
2020 FI-03 36 45 7 4 2 4 2 87 6 55
2020 FI-04 30 45 8 8 10 0 0 75 18 40

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 42 15 6 4 2 1 75 10 122
2020 FI-01 23 15 54 8 0 0 0 38 8 13
2020 FI-02 64 36 0 0 0 0 0 100 0 14
2020 FI-03 29 51 7 5 2 4 2 85 8 55
2020 FI-04 25 40 18 8 10 0 0 65 18 40

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 40 19 3 2 2 1 75 6 121
2020 FI-01 23 23 46 0 0 8 0 50 0 13
2020 FI-02 57 43 0 0 0 0 0 100 0 14
2020 FI-03 31 44 16 4 2 2 2 77 6 55
2020 FI-04 28 41 21 5 5 0 0 69 10 39

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 35 11 5 2 2 2 81 7 122
2020 FI-01 23 15 38 8 0 8 8 45 9 13
2020 FI-02 71 29 0 0 0 0 0 100 0 14
2020 FI-03 42 42 7 4 0 4 2 88 4 55
2020 FI-04 40 35 13 8 5 0 0 75 13 40

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 21 4 1 1 3 0 94 2 122
2020 FI-01 54 15 8 0 8 15 0 82 9 13
2020 FI-02 71 29 0 0 0 0 0 100 0 14
2020 FI-03 75 18 4 0 0 4 0 96 0 55
2020 FI-04 68 25 5 3 0 0 0 93 3 40

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 28 12 6 2 2 1 81 8 121
2020 FI-01 38 31 23 8 0 0 0 69 8 13
2020 FI-02 79 7 0 14 0 0 0 86 14 14
2020 FI-03 49 29 11 2 4 4 2 83 6 55
2020 FI-04 46 33 13 8 0 0 0 79 8 39

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 26 11 9 5 0 0 75 14 122
2020 FI-01 38 15 23 15 8 0 0 54 23 13
2020 FI-02 79 14 0 7 0 0 0 93 7 14
2020 FI-03 44 27 11 13 5 0 0 71 18 55
2020 FI-04 50 33 10 3 5 0 0 83 8 40

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 27 7 2 2 2 0 89 4 121
2020 FI-01 62 23 15 0 0 0 0 85 0 13
2020 FI-02 86 7 0 0 0 7 0 100 0 14
2020 FI-03 56 31 6 4 0 4 0 90 4 54
2020 FI-04 55 30 8 0 8 0 0 85 8 40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 52 10 10 2 2 0 78 12 52
2020 FI-04 22 53 11 11 3 0 0 75 14 36
2019 FI 18 35 16 16 0 6 8 62 19 49
2019 FI-04 21 33 12 18 0 6 9 64 21 33

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 98 2 52
2020 FI-04 97 3 36

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 33 25 16 8 0 0 51 24 51
2020 FI-04 14 31 31 17 6 0 0 46 23 35
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 14 86 122
2020 FI-01 15 85 13
2020 FI-02 14 86 14
2020 FI-03 9 91 55
2020 FI-04 20 80 40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 10 90 122
2020 FI-01 23 77 13
2020 FI-02 0 100 14
2020 FI-03 7 93 55
2020 FI-04 13 88 40
2019 FI 4 96 109
2019 FI-03 0 100 45
2019 FI-04 5 95 41
2017 FI 12 88 97
2014 FI 13 87 95
2014 FI-03 14 86 36

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 67 33 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 83 17 12
2017 FI 83 17 12
2014 FI 83 17 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 40 10 10 10 0 0 70 20 10
2017 FI 30 30 30 10 0 0 0 60 10 10
2014 FI 40 60 0 0 0 0 0 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 36 11 5 2 3 2 81 8 122
2020 FI-01 31 46 8 8 0 0 8 83 8 13
2020 FI-02 64 21 0 0 0 14 0 100 0 14
2020 FI-03 35 40 11 9 2 2 2 77 11 55
2020 FI-04 43 33 15 0 5 3 3 79 5 40
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 61 7 1 67 33 122
2020 FI-01 46 38 15 0 45 55 13
2020 FI-02 21 79 0 0 79 21 14
2020 FI-03 25 65 7 2 72 28 55
2020 FI-04 35 58 8 0 62 38 40

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 27 73 37
2020 FI-03 29 71 14
2020 FI-04 21 79 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 14 14 38 19 3 0 28 58 37
2020 FI-03 7 29 21 29 14 0 0 36 43 14
2020 FI-04 21 7 14 29 29 0 0 29 57 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 14 16 24 32 3 8 18 64 37
2020 FI-03 0 21 29 14 29 0 7 23 46 14
2020 FI-04 7 0 7 29 50 0 7 8 85 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 28 16 11 7 0 3 65 18 122
2020 FI-01 23 31 23 15 8 0 0 54 23 13
2020 FI-02 36 29 21 0 7 0 7 69 8 14
2020 FI-03 40 27 13 11 5 0 4 70 17 55
2020 FI-04 33 28 18 13 8 0 3 62 21 40
2019 FI 40 24 13 9 13 1 0 64 22 108
2019 FI-03 42 24 13 7 13 0 0 67 20 45
2019 FI-04 44 22 15 5 15 0 0 66 20 41
2018 FI 37 17 13 11 14 0 7 59 27 99
2018 FI-03 26 24 13 8 26 0 3 51 35 38
2018 FI-04 49 11 19 8 5 0 8 65 15 37
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