2020 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	51	1	9	4	86	13	78
2020	IS-03	38	50	4	8	0	88	8	24
2020	IS-05	21	68	0	5	5	89	11	19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	19	3	14	0	83	14	77
2020	IS-03	63	17	4	17	0	79	17	24
2020	IS-05	63	21	0	16	0	84	16	19
2020	IS-06	79	21	0	0	0	100	0	14
2017	IS	70	23	5	0	2	95	0	57
2017	IS-04	55	39	6	0	0	94	0	16
2017	IS-05	82	18	0	0	0	100	0	17
2014	IS	73	18	2	7	0	91	7	56
2014	IS-03	70	10	0	20	0	80	20	10
2014	IS-04	71	21	7	0	0	93	0	14
2014	IS-05	75	25	0	0	0	100	0	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	38	8	21	9	63	29	78
2020	IS-03	38	38	0	21	4	75	25	24
2020	IS-05	11	58	5	16	11	68	26	19
2019	IS	49	38	4	7	3	87	9	76
2019	IS-03	53	47	0	0	0	100	0	17
2019	IS-04	47	47	0	7	0	93	7	15
2019	IS-05	35	39	9	13	4	74	17	23
2019	IS-06	70	20	0	10	0	90	10	10
2017	IS	44	31	4	16	5	76	21	58
2017	IS-04	45	43	0	12	0	88	12	16
2017	IS-05	38	16	6	28	11	54	39	18
2014	IS	38	36	11	13	4	73	16	56
2014	IS-03	10	30	0	40	20	40	60	10
2014	IS-04	36	43	14	7	0	79	7	14
2014	IS-05	50	38	13	0	0	88	0	16

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	36	13	12	8	0	68	19	77
2020	IS-03	25	42	13	13	8	0	67	21	24
2020	IS-05	21	63	11	5	0	0	84	5	19
2020	IS-06	43	14	21	21	0	0	57	21	14
2019	IS	32	32	17	14	4	1	64	19	76
2019	IS-03	29	29	18	12	12	0	59	24	17
2019	IS-04	33	33	7	27	0	0	67	27	15
2019	IS-05	22	35	22	17	0	4	59	18	23
2019	IS-06	60	30	10	0	0	0	90	0	10
2018	IS	21	52	7	13	5	2	75	18	56
2018	IS-03	14	79	0	0	0	7	100	0	14
2018	IS-04	19	56	0	19	6	0	75	25	16
2018	IS-05	25	33	17	17	8	0	58	25	12
2017	IS	34	39	12	10	5	0	73	15	58
2017	IS-04	37	45	6	12	0	0	82	12	16
2017	IS-05	28	27	16	11	18	0	55	28	18
2014	IS	33	36	16	13	2	0	69	15	55
2014	IS-03	20	40	10	20	10	0	60	30	10
2014	IS-04	29	36	21	14	0	0	64	14	14
2014	IS-05	44	31	13	13	0	0	75	13	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	40	12	14	6	68	21	77
2020	IS-03	29	42	13	8	8	71	17	24
2020	IS-05	26	47	16	11	0	74	11	19
2019	IS	46	43	9	1	0	89	1	76
2019	IS-03	53	41	6	0	0	94	0	17
2019	IS-04	47	53	0	0	0	100	0	15
2019	IS-05	39	39	17	4	0	78	4	23
2019	IS-06	60	40	0	0	0	100	0	10
2017	IS	64	24	8	3	0	88	3	58
2017	IS-04	57	31	6	6	0	88	6	16
2017	IS-05	62	22	11	5	0	84	5	18
2014	IS	48	32	13	5	2	80	7	56
2014	IS-03	20	20	20	30	10	40	40	10
2014	IS-04	57	43	0	0	0	100	0	14
2014	IS-05	63	31	6	0	0	94	0	16

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	31	5	14	6	74	21	77
2020	IS-03	38	42	8	4	8	79	13	24
2020	IS-05	42	32	0	26	0	74	26	19
2020	IS-06	21	43	7	14	14	64	29	14
2019	IS	64	24	5	3	4	88	7	75
2019	IS-03	50	38	6	6	0	88	6	16
2019	IS-04	60	27	7	0	7	87	7	15
2019	IS-05	65	22	0	4	9	87	13	23
2019	IS-06	90	10	0	0	0	100	0	10
2018	IS	55	30	7	5	2	86	7	56
2018	IS-03	64	29	7	0	0	93	0	14
2018	IS-04	50	31	13	0	6	81	6	16
2018	IS-05	33	42	8	17	0	75	17	12
2017	IS	67	21	7	3	2	88	5	58
2017	IS-04	69	18	12	0	0	88	0	16
2017	IS-05	61	22	6	5	5	83	11	18
2014	IS	45	36	11	5	4	80	9	56
2014	IS-03	20	40	20	0	20	60	20	10
2014	IS-04	50	29	7	14	0	79	14	14
2014	IS-05	38	50	6	6	0	88	6	16

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	50	5	9	5	81	14	78
2020	IS-03	33	46	4	8	8	79	17	24
2020	IS-05	21	68	0	5	5	89	11	19
2019	IS	43	37	11	9	0	80	9	76
2019	IS-03	29	53	12	6	0	82	6	17
2019	IS-04	47	33	13	7	0	80	7	15
2019	IS-05	30	43	13	13	0	74	13	23
2019	IS-06	80	20	0	0	0	100	0	10
2018	IS	43	38	7	5	7	80	13	56
2018	IS-03	71	21	0	0	7	93	7	14
2018	IS-04	25	44	13	13	6	69	19	16
2018	IS-05	42	33	8	8	8	75	17	12
2017	IS	42	38	8	7	5	80	12	58
2017	IS-04	43	27	18	6	6	69	12	16
2017	IS-05	39	44	5	5	6	83	11	18
2014	IS	25	46	14	5	9	71	14	56
2014	IS-03	10	40	0	20	30	50	50	10
2014	IS-04	7	50	29	0	14	57	14	14
2014	IS-05	38	50	13	0	0	88	0	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	36	10	14	5	70	19	77
2020	IS-03	25	46	8	17	4	71	21	24
2020	IS-05	26	47	11	16	0	74	16	19
2020	IS-06	29	29	14	21	7	57	29	14
2019	IS	38	44	6	9	3	82	12	77
2019	IS-03	47	35	6	6	6	82	12	17
2019	IS-04	40	40	0	13	7	80	20	15
2019	IS-05	30	43	13	13	0	74	13	23
2019	IS-06	36	55	9	0	0	91	0	11
2018	IS	39	30	14	11	5	70	16	56
2018	IS-03	50	21	7	14	7	71	21	14
2018	IS-04	31	31	25	13	0	63	13	16
2018	IS-05	42	33	0	17	8	75	25	12
2017	IS	47	29	7	12	5	76	17	58
2017	IS-04	49	27	6	18	0	76	18	16
2017	IS-05	44	22	0	16	17	67	33	18
2014	IS	25	43	11	16	5	68	21	56
2014	IS-03	10	30	0	40	20	40	60	10
2014	IS-04	21	64	14	0	0	86	0	14
2014	IS-05	38	25	13	19	6	63	25	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	49	6	19	4	70	23	77
2020	IS-03	8	54	13	17	8	63	25	24
2020	IS-05	16	58	5	21	0	74	21	19
2020	IS-06	14	57	0	29	0	71	29	14
2019	IS	23	44	9	14	9	68	23	77
2019	IS-03	18	53	6	18	6	71	24	17
2019	IS-04	33	13	20	27	7	47	33	15
2019	IS-05	17	48	9	9	17	65	26	23
2019	IS-06	18	73	9	0	0	91	0	11
2018	IS	23	45	7	18	7	68	25	56
2018	IS-03	29	36	7	29	0	64	29	14
2018	IS-04	13	63	6	6	13	75	19	16
2018	IS-05	25	17	17	25	17	42	42	12
2017	IS	34	34	16	14	2	68	16	58
2017	IS-04	24	43	21	12	0	67	12	16
2017	IS-05	23	28	16	27	6	51	33	18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	41	4	13	3	80	16	75
2020	IS-03	35	26	9	26	4	61	30	23
2020	IS-05	26	68	0	5	0	95	5	19
2020	IS-06	50	43	7	0	0	93	0	14
2019	IS	39	38	6	14	3	77	17	77
2019	IS-03	41	29	6	18	6	71	24	17
2019	IS-04	47	27	7	13	7	73	20	15
2019	IS-05	17	43	13	26	0	61	26	23
2019	IS-06	64	36	0	0	0	100	0	11
2018	IS	41	43	7	9	0	84	9	56
2018	IS-03	43	43	14	0	0	86	0	14
2018	IS-04	31	50	13	6	0	81	6	16
2018	IS-05	42	33	0	25	0	75	25	12
2017	IS	46	38	13	2	2	84	4	57
2017	IS-04	31	49	21	0	0	79	0	16
2017	IS-05	34	44	11	5	6	78	11	18
2014	IS	36	46	7	7	4	82	11	56
2014	IS-03	10	70	0	10	10	80	20	10
2014	IS-04	29	50	14	0	7	79	7	14
2014	IS-05	31	50	13	6	0	81	6	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	40	5	14	5	75	19	77
2020	IS-03	33	42	8	13	4	75	17	24
2020	IS-05	32	47	11	11	0	79	11	19
2020	IS-06	36	43	0	21	0	79	21	14
2019	IS	43	35	12	6	4	78	10	77
2019	IS-03	35	35	18	6	6	71	12	17
2019	IS-04	47	40	7	0	7	87	7	15
2019	IS-05	26	39	13	17	4	65	22	23
2019	IS-06	91	9	0	0	0	100	0	11
2018	IS	39	39	9	4	9	79	13	56
2018	IS-03	50	29	14	0	7	79	7	14
2018	IS-04	31	50	6	6	6	81	13	16
2018	IS-05	33	33	8	8	17	67	25	12
2017	IS	49	29	7	12	4	78	15	58
2017	IS-04	43	45	6	6	0	88	6	16
2017	IS-05	50	12	5	22	11	61	33	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	41	8	1	4	1	86	5	75
2020	IS-03	33	50	8	0	8	0	83	8	24
2020	IS-05	33	67	0	0	0	0	100	0	18
2019	IS	46	34	14	5	0	0	80	5	76
2019	IS-03	47	29	12	12	0	0	76	12	17
2019	IS-04	53	27	20	0	0	0	80	0	15
2019	IS-05	30	43	22	4	0	0	74	4	23
2019	IS-06	80	20	0	0	0	0	100	0	10
2018	IS	52	31	9	6	2	0	83	7	54
2018	IS-03	57	36	7	0	0	0	93	0	14
2018	IS-04	33	40	13	13	0	0	73	13	15
2018	IS-05	55	27	9	9	0	0	82	9	11
2017	IS	49	33	14	3	0	0	83	3	57
2017	IS-04	43	39	18	0	0	0	82	0	16
2017	IS-05	53	41	0	6	0	0	94	6	17
2014	IS	48	34	9	7	2	0	82	9	56
2014	IS-03	30	40	0	30	0	0	70	30	10
2014	IS-04	36	43	14	0	7	0	79	7	14
2014	IS-05	56	31	13	0	0	0	88	0	16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	44	4	17	4	0	75	21	77
2020	IS-03	25	46	4	17	8	0	71	25	24
2020	IS-05	11	68	5	16	0	0	79	16	19
2020	IS-06	50	36	0	14	0	0	86	14	14
2019	IS	42	26	20	8	4	0	68	12	76
2019	IS-03	29	35	35	0	0	0	65	0	17
2019	IS-04	47	27	20	0	7	0	73	7	15
2019	IS-05	36	27	14	18	5	0	64	23	22
2019	IS-06	82	9	0	9	0	0	91	9	11
2018	IS	38	39	4	13	7	0	77	20	56
2018	IS-03	50	21	0	21	7	0	71	29	14
2018	IS-04	25	50	13	6	6	0	75	13	16
2018	IS-05	33	33	0	17	17	0	67	33	12
2017	IS	46	37	5	7	3	2	84	10	58
2017	IS-04	43	33	12	12	0	0	76	12	16
2017	IS-05	39	28	6	11	11	5	71	23	18
2014	IS	30	36	11	14	9	0	66	23	56
2014	IS-03	0	30	10	40	20	0	30	60	10
2014	IS-04	36	43	7	7	7	0	79	14	14
2014	IS-05	25	50	13	13	0	0	75	13	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	32	13	10	5	0	0	71	16	77
2020	IS-03	38	25	17	13	8	0	0	63	21	24
2020	IS-05	32	42	11	16	0	0	0	74	16	19
2020	IS-06	36	43	7	7	7	0	0	79	14	14
2019	IS	40	27	19	6	5	0	1	68	12	77
2019	IS-03	29	35	18	6	6	0	6	69	13	17
2019	IS-04	53	20	27	0	0	0	0	73	0	15
2019	IS-05	30	26	17	17	9	0	0	57	26	23
2019	IS-06	64	27	9	0	0	0	0	91	0	11
2018	IS	43	29	9	13	7	0	0	71	20	56
2018	IS-03	43	21	21	7	7	0	0	64	14	14
2018	IS-04	50	25	6	13	6	0	0	75	19	16
2018	IS-05	33	33	8	8	17	0	0	67	25	12
2017	IS	44	39	5	9	2	2	0	84	10	58
2017	IS-04	43	45	6	6	0	0	0	88	6	16
2017	IS-05	34	33	5	17	5	5	0	71	24	18
2014	IS	36	29	16	14	5	0	0	64	20	56
2014	IS-03	10	30	0	50	10	0	0	40	60	10
2014	IS-04	43	21	29	7	0	0	0	64	7	14
2014	IS-05	31	44	13	13	0	0	0	75	13	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	41	10	12	6	0	72	18	78
2020	IS-03	21	46	13	8	13	0	67	21	24
2020	IS-05	16	63	11	11	0	0	79	11	19
2019	IS	40	39	14	4	3	0	79	6	77
2019	IS-03	35	53	6	6	0	0	88	6	17
2019	IS-04	40	40	13	0	7	0	80	7	15
2019	IS-05	26	43	22	4	4	0	70	9	23
2019	IS-06	73	27	0	0	0	0	100	0	11
2018	IS	36	39	9	13	4	0	75	16	56
2018	IS-03	43	43	0	7	7	0	86	14	14
2018	IS-04	31	38	6	19	6	0	69	25	16
2018	IS-05	25	25	25	25	0	0	50	25	12
2017	IS	52	35	5	7	2	0	87	8	58
2017	IS-04	37	51	0	12	0	0	88	12	16
2017	IS-05	45	28	11	11	5	0	73	16	18
2014	IS	32	39	9	13	4	4	74	17	56
2014	IS-03	0	50	10	30	10	0	50	40	10
2014	IS-04	50	29	7	7	0	7	85	8	14
2014	IS-05	31	44	6	13	6	0	75	19	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	47	9	6	0	85	6	78
2020	IS-03	33	46	13	8	0	79	8	24
2020	IS-05	21	74	5	0	0	95	0	19
2019	IS	53	30	12	5	0	83	5	77
2019	IS-03	53	29	12	6	0	82	6	17
2019	IS-04	53	33	7	7	0	87	7	15
2019	IS-05	26	48	17	9	0	74	9	23
2019	IS-06	100	0	0	0	0	100	0	11
2018	IS	52	29	9	4	7	80	11	56
2018	IS-03	64	21	7	0	7	86	7	14
2018	IS-04	44	38	6	6	6	81	13	16
2018	IS-05	25	33	25	8	8	58	17	12
2017	IS	55	29	7	7	2	85	9	58
2017	IS-04	55	27	6	6	6	82	12	16
2017	IS-05	39	50	5	6	0	89	6	18
2014	IS	39	41	13	5	2	80	7	56
2014	IS-03	0	60	10	20	10	60	30	10
2014	IS-04	29	43	21	7	0	71	7	14
2014	IS-05	63	25	13	0	0	88	0	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	34	22	14	8	0	56	22	77
2020	IS-03	42	29	25	0	4	0	71	4	24
2020	IS-05	11	44	22	22	0	0	56	22	18
2019	IS	44	35	16	1	4	0	79	5	77
2019	IS-03	71	18	12	0	0	0	88	0	17
2019	IS-04	27	40	20	0	13	0	67	13	15
2019	IS-05	39	43	13	0	4	0	83	4	23
2019	IS-06	36	27	27	9	0	0	64	9	11
2018	IS	38	34	20	9	0	0	71	9	56
2018	IS-03	36	43	14	7	0	0	79	7	14
2018	IS-04	44	38	13	6	0	0	81	6	16
2018	IS-05	25	33	33	8	0	0	58	8	12
2017	IS	41	43	9	3	4	0	84	8	58
2017	IS-04	37	57	0	0	6	0	94	6	16
2017	IS-05	28	49	18	5	0	0	77	5	18
2014	IS	50	38	7	3	0	2	89	3	56
2014	IS-03	40	60	0	0	0	0	100	0	10
2014	IS-04	50	29	21	0	0	0	79	0	14
2014	IS-05	38	44	6	6	0	6	87	7	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	26	42	18	4	0	0	22	36	78
2020	IS-03	4	29	50	13	4	0	0	17	33	24
2020	IS-05	11	21	63	5	0	0	0	5	32	19
2019	IS	8	19	42	22	6	3	0	29	28	77
2019	IS-03	12	18	41	12	6	12	0	20	33	17
2019	IS-04	13	13	47	20	7	0	0	27	27	15
2019	IS-05	9	22	43	17	9	0	0	26	30	23
2019	IS-06	0	18	36	45	0	0	0	45	18	11
2018	IS	5	27	50	9	7	2	0	16	33	56
2018	IS-03	0	36	50	0	14	0	0	14	36	14
2018	IS-04	6	25	50	0	13	6	0	13	33	16
2018	IS-05	0	33	42	25	0	0	0	25	33	12
2017	IS	10	15	41	19	10	2	3	30	27	58
2017	IS-04	6	24	27	31	12	0	0	43	31	16
2017	IS-05	22	12	43	12	11	0	0	23	34	18
2014	IS	5	18	43	27	2	0	5	30	25	56
2014	IS-03	20	10	40	20	0	0	10	22	33	10
2014	IS-04	0	21	36	29	7	0	7	38	23	14
2014	IS-05	6	19	50	19	0	0	6	20	27	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	3	12	23	41	17	4	1	61	15	78
2020	IS-03	0	13	21	54	8	4	0	65	13	24
2020	IS-05	0	11	32	32	21	5	0	56	11	19
2019	IS	1	10	26	44	13	1	4	60	12	77
2019	IS-03	0	12	24	41	12	6	6	60	13	17
2019	IS-04	7	0	33	53	7	0	0	60	7	15
2019	IS-05	0	22	30	35	9	0	4	45	23	23
2019	IS-06	0	9	0	64	18	0	9	90	10	11
2018	IS	4	13	27	39	16	2	0	56	16	56
2018	IS-03	0	7	21	57	14	0	0	71	7	14
2018	IS-04	6	13	25	31	19	6	0	53	20	16
2018	IS-05	8	8	50	17	17	0	0	33	17	12
2017	IS	4	13	29	20	24	5	5	49	18	58
2017	IS-04	6	18	33	12	31	0	0	43	24	16
2017	IS-05	6	17	33	16	23	5	0	41	24	18
2014	IS	4	2	32	43	14	0	5	60	6	56
2014	IS-03	10	0	40	40	10	0	0	50	10	10
2014	IS-04	0	0	36	43	14	0	7	62	0	14
2014	IS-05	6	6	38	31	13	0	6	47	13	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	31	29	19	1	0	0	21	50	78
2020	IS-03	25	21	29	21	4	0	0	25	46	24
2020	IS-05	21	42	21	16	0	0	0	16	63	19
2019	IS	16	17	35	22	8	1	1	31	33	77
2019	IS-03	18	29	12	24	6	6	6	33	53	17
2019	IS-04	13	7	33	40	7	0	0	47	20	15
2019	IS-05	13	22	43	17	4	0	0	22	35	23
2019	IS-06	9	18	55	18	0	0	0	18	27	11
2018	IS	18	23	30	21	5	0	2	27	42	56
2018	IS-03	21	14	29	21	14	0	0	36	36	14
2018	IS-04	19	38	25	19	0	0	0	19	56	16
2018	IS-05	25	33	33	0	8	0	0	8	58	12
2017	IS	9	23	39	18	9	2	2	27	32	57
2017	IS-04	12	18	31	21	12	6	0	35	33	16
2017	IS-05	18	35	29	6	13	0	0	18	53	17
2014	IS	18	21	43	11	4	2	2	15	41	56
2014	IS-03	30	20	50	0	0	0	0	0	50	10
2014	IS-04	7	36	50	0	7	0	0	7	43	14
2014	IS-05	25	19	38	13	0	0	6	13	47	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	35	35	14	3	0	17	48	77
2020	IS-03	13	29	38	17	4	0	21	42	24
2020	IS-04	14	36	14	36	0	0	36	50	14
2020	IS-05	16	37	42	5	0	0	5	53	19
2019	IS	6	13	48	26	6	0	32	19	77
2019	IS-03	6	12	53	29	0	0	29	18	17
2019	IS-04	7	7	60	20	7	0	27	13	15
2019	IS-05	9	17	43	17	13	0	30	26	23
2019	IS-06	9	9	45	36	0	0	36	18	11
2018	IS	7	23	48	20	2	0	21	30	56
2018	IS-03	7	29	36	29	0	0	29	36	14
2018	IS-04	6	31	44	13	6	0	19	38	16
2018	IS-05	17	25	42	17	0	0	17	42	12
2017	IS	8	15	40	23	14	0	36	24	58
2017	IS-04	6	12	49	14	18	0	33	18	16
2017	IS-05	16	17	39	11	17	0	28	33	18
2014	IS	2	23	43	25	4	4	30	26	56
2014	IS-03	10	20	60	10	0	0	10	30	10
2014	IS-04	0	7	43	36	7	7	46	8	14
2014	IS-05	0	13	63	19	0	6	20	13	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	31	19	19	5	3	0	25	55	78
2020	IS-03	17	21	21	29	4	8	0	36	41	24
2020	IS-05	16	42	26	11	5	0	0	16	58	19
2019	IS	14	17	32	27	6	1	1	35	32	77
2019	IS-03	12	24	12	41	6	0	6	50	38	17
2019	IS-04	13	0	47	33	7	0	0	40	13	15
2019	IS-05	22	13	39	17	9	0	0	26	35	23
2019	IS-06	18	27	45	9	0	0	0	9	45	11
2018	IS	11	34	30	14	5	4	2	21	47	56
2018	IS-03	0	21	21	21	14	14	7	45	27	14
2018	IS-04	13	44	25	13	6	0	0	19	56	16
2018	IS-05	17	42	25	17	0	0	0	17	58	12
2017	IS	20	32	17	18	7	2	5	26	55	58
2017	IS-04	18	31	24	21	0	0	6	22	52	16
2017	IS-05	28	27	22	6	11	5	0	18	58	18
2014	IS	9	18	38	21	9	0	5	32	28	56
2014	IS-03	20	40	30	10	0	0	0	10	60	10
2014	IS-04	0	7	14	43	21	0	14	75	8	14
2014	IS-05	13	19	38	19	6	0	6	27	33	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	4	13	18	40	21	1	3	64	18	77
2020	IS-03	4	17	17	38	25	0	0	63	21	24
2020	IS-05	0	11	37	32	16	5	0	50	11	19
2019	IS	4	13	24	37	18	1	3	58	18	76
2019	IS-03	12	12	6	41	24	0	6	69	25	17
2019	IS-04	0	13	40	20	20	0	7	43	14	15
2019	IS-05	5	14	32	41	9	0	0	50	18	22
2019	IS-06	0	27	9	36	27	0	0	64	27	11
2018	IS	4	20	34	21	16	5	0	40	25	56
2018	IS-03	0	7	36	14	29	14	0	50	8	14
2018	IS-04	0	25	25	31	13	6	0	47	27	16
2018	IS-05	17	17	33	17	17	0	0	33	33	12
2017	IS	10	20	34	20	7	5	3	30	33	58
2017	IS-04	12	18	37	21	0	6	6	23	35	16
2017	IS-05	17	16	44	5	12	5	0	18	35	18
2014	IS	5	11	23	39	13	2	7	57	18	56
2014	IS-03	20	20	10	40	10	0	0	50	40	10
2014	IS-04	0	7	14	43	14	0	21	73	9	14
2014	IS-05	6	6	25	50	6	0	6	60	13	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	25	38	25	5	0	1	30	32	77
2020	IS-03	4	25	42	17	8	0	4	26	30	24
2020	IS-05	11	21	47	16	5	0	0	21	32	19
2020	IS-06	0	36	36	29	0	0	0	29	36	14
2019	IS	10	10	36	31	8	1	3	41	22	77
2019	IS-03	6	18	18	41	6	0	12	53	27	17
2019	IS-04	20	0	40	33	7	0	0	40	20	15
2019	IS-05	4	13	48	26	9	0	0	35	17	23
2019	IS-06	0	18	55	18	9	0	0	27	18	11
2018	IS	15	13	45	16	5	5	0	23	29	55
2018	IS-03	23	8	38	15	8	8	0	25	33	13
2018	IS-04	19	13	50	13	0	6	0	13	33	16
2018	IS-05	17	17	42	8	17	0	0	25	33	12
2017	IS	10	20	30	21	10	3	5	34	33	58
2017	IS-04	6	18	43	27	0	6	0	28	26	16
2017	IS-05	22	11	39	12	16	0	0	28	33	18
2014	IS	9	11	43	25	4	4	5	31	22	56
2014	IS-03	30	0	60	0	0	10	0	0	33	10
2014	IS-04	7	7	57	21	0	0	7	23	15	14
2014	IS-05	6	6	56	19	0	0	13	21	14	16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	5	13	45	23	14	37	18	78
2020	IS-03	4	8	46	21	21	42	13	24
2020	IS-05	5	16	58	11	11	21	21	19
2019	IS	7	26	36	16	16	32	33	76
2019	IS-03	0	25	31	19	25	44	25	16
2019	IS-04	13	27	20	27	13	40	40	15
2019	IS-05	9	30	48	4	9	13	39	23
2019	IS-06	0	36	45	0	18	18	36	11

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	36	14	6	8	6	9	66	17	77
2020	IS-03	17	29	17	8	17	8	4	52	29	24
2020	IS-05	16	53	5	5	0	11	11	87	7	19
2020	IS-06	29	29	21	14	0	7	0	62	15	14
2019	IS	25	34	16	14	0	10	1	66	16	77
2019	IS-03	29	29	18	12	0	6	6	67	13	17
2019	IS-04	27	40	13	13	0	7	0	71	14	15
2019	IS-05	17	39	17	13	0	13	0	65	15	23
2019	IS-06	18	27	9	18	0	27	0	63	25	11
2018	IS	27	38	11	13	7	4	2	68	21	56
2018	IS-03	36	36	14	14	0	0	0	71	14	14
2018	IS-04	19	31	6	19	19	6	0	53	40	16
2018	IS-05	0	50	25	17	0	8	0	55	18	12
2017	IS	31	37	15	5	5	3	3	73	11	58
2017	IS-04	18	45	24	6	6	0	0	63	12	16
2017	IS-05	28	38	5	12	6	5	5	74	20	18
2014	IS	27	21	18	13	11	7	4	54	26	56
2014	IS-03	20	10	30	20	20	0	0	30	40	10
2014	IS-04	14	36	14	14	14	0	7	54	31	14
2014	IS-05	31	25	19	6	6	6	6	64	14	16

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	27	4	6	8	1	0	82	14	78
2020	IS-03	42	33	4	0	17	4	0	78	17	24
2020	IS-05	53	37	0	11	0	0	0	89	11	19
2019	IS	42	40	8	8	1	1	0	83	9	77
2019	IS-03	47	29	0	18	0	6	0	81	19	17
2019	IS-04	53	33	7	7	0	0	0	87	7	15
2019	IS-05	26	43	22	9	0	0	0	70	9	23
2019	IS-06	55	36	0	0	9	0	0	91	9	11
2018	IS	52	29	5	9	5	0	0	80	14	56
2018	IS-03	36	50	7	0	7	0	0	86	7	14
2018	IS-04	50	25	0	19	6	0	0	75	25	16
2018	IS-05	42	25	8	17	8	0	0	67	25	12
2017	IS	42	29	14	10	2	0	2	73	12	58
2017	IS-04	31	51	12	6	0	0	0	82	6	16
2017	IS-05	43	23	5	17	6	0	5	70	24	18
2014	IS	39	36	5	9	9	2	0	76	18	56
2014	IS-03	30	20	20	20	10	0	0	50	30	10
2014	IS-04	43	36	0	7	14	0	0	79	21	14
2014	IS-05	38	38	6	6	6	6	0	80	13	16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	22	8	4	4	85	8	78
2020	IS-03	54	17	8	8	13	71	21	24
2020	IS-05	68	21	5	5	0	89	5	19
2019	IS	57	30	6	5	1	87	6	77
2019	IS-03	53	29	6	12	0	82	12	17
2019	IS-04	60	13	20	7	0	73	7	15
2019	IS-05	43	52	4	0	0	96	0	23
2019	IS-06	82	9	0	0	9	91	9	11
2018	IS	52	32	13	2	2	84	4	56
2018	IS-03	43	29	29	0	0	71	0	14
2018	IS-04	44	38	13	0	6	81	6	16
2018	IS-05	50	42	0	8	0	92	8	12
2017	IS	44	45	7	4	0	90	4	58
2017	IS-04	18	76	6	0	0	94	0	16
2017	IS-05	39	39	11	11	0	78	11	18
2014	IS	36	45	2	13	5	80	18	56
2014	IS-03	40	30	0	10	20	70	30	10
2014	IS-04	29	64	0	7	0	93	7	14
2014	IS-05	50	31	0	13	6	81	19	16

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	6	5	5	0	83	10	78
2020	IS-03	46	25	8	8	13	0	71	21	24
2020	IS-05	63	26	0	11	0	0	89	11	19
2019	IS	47	40	9	1	1	1	88	3	77
2019	IS-03	35	53	0	6	0	6	94	6	17
2019	IS-04	60	20	20	0	0	0	80	0	15
2019	IS-05	30	61	9	0	0	0	91	0	23
2019	IS-06	82	9	0	0	9	0	91	9	11
2018	IS	43	41	7	7	2	0	84	9	56
2018	IS-03	50	29	14	0	7	0	79	7	14
2018	IS-04	31	50	13	6	0	0	81	6	16
2018	IS-05	25	58	0	17	0	0	83	17	12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	21	8	3	5	4	3	84	8	78
2020	IS-03	46	17	8	8	13	4	4	68	23	24
2020	IS-05	58	21	5	0	5	5	5	88	6	19

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	65	21	6	3	4	1	87	6	78
2020	IS-03	54	29	8	4	4	0	83	8	24
2020	IS-05	68	21	5	5	0	0	89	5	19
2019	IS	56	21	10	5	4	4	80	9	77
2019	IS-03	29	29	24	6	0	12	67	7	17
2019	IS-04	73	7	13	0	0	7	86	0	15
2019	IS-05	48	35	4	9	4	0	83	13	23
2019	IS-06	82	9	0	0	9	0	91	9	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	27	8	14	6	0	72	21	78
2020	IS-03	33	25	13	21	8	0	58	29	24
2020	IS-05	42	32	5	21	0	0	74	21	19
2019	IS	42	31	10	6	8	3	75	15	77
2019	IS-03	24	29	18	12	6	12	60	20	17
2019	IS-04	53	27	7	13	0	0	80	13	15
2019	IS-05	30	39	13	4	13	0	70	17	23
2019	IS-06	64	18	9	0	9	0	82	9	11
2018	IS	34	43	9	11	4	0	77	14	56
2018	IS-03	36	43	0	14	7	0	79	21	14
2018	IS-04	31	56	0	6	6	0	88	13	16
2018	IS-05	33	33	17	17	0	0	67	17	12
2017	IS	44	33	7	12	2	2	79	14	58
2017	IS-04	37	31	14	18	0	0	67	18	16
2017	IS-05	38	40	0	17	5	0	78	22	18
2014	IS	39	34	5	11	9	2	75	20	56
2014	IS-03	30	30	0	20	20	0	60	40	10
2014	IS-04	50	21	0	14	14	0	71	29	14
2014	IS-05	38	31	13	6	6	6	73	13	16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	22	8	9	5	4	77	15	78
2020	IS-03	46	29	8	8	8	0	75	17	24
2020	IS-05	42	32	11	11	0	5	78	11	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	33	6	9	4	0	0	81	13	78
2020	IS-03	38	42	4	13	4	0	0	79	17	24
2020	IS-05	53	32	11	5	0	0	0	84	5	19
2019	IS	49	34	5	4	6	0	1	84	11	77
2019	IS-03	41	41	0	6	6	0	6	88	13	17
2019	IS-04	60	27	0	7	7	0	0	87	13	15
2019	IS-05	35	39	13	4	9	0	0	74	13	23
2019	IS-06	64	27	0	0	9	0	0	91	9	11
2018	IS	47	36	5	5	4	2	0	85	9	55
2018	IS-03	57	36	0	7	0	0	0	93	7	14
2018	IS-04	44	38	6	0	6	6	0	87	7	16
2018	IS-05	17	50	8	17	8	0	0	67	25	12
2017	IS	53	34	2	7	2	2	0	89	9	58
2017	IS-04	43	39	0	12	0	6	0	87	13	16
2017	IS-05	33	44	5	12	5	0	0	77	18	18
2014	IS	53	18	13	7	9	0	0	71	16	56
2014	IS-03	40	30	0	0	30	0	0	70	30	10
2014	IS-04	43	14	7	21	14	0	0	57	36	14
2014	IS-05	63	13	19	6	0	0	0	75	6	16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	37	63	78
2020	IS-03	25	75	24
2020	IS-05	42	58	19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	10	8	3	5	12	88	3	78
2020	IS-03	50	8	13	4	13	13	78	6	24
2020	IS-05	74	5	11	0	5	5	88	0	19

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	22	5	10	4	1	1	80	14	78
2020	IS-03	42	29	4	17	8	0	0	71	25	24
2020	IS-05	58	21	5	16	0	0	0	79	16	19
2019	IS	55	26	6	12	1	0	0	81	13	77
2019	IS-03	47	35	12	6	0	0	0	82	6	17
2019	IS-04	60	20	7	13	0	0	0	80	13	15
2019	IS-05	39	22	9	26	4	0	0	61	30	23
2019	IS-06	82	18	0	0	0	0	0	100	0	11
2018	IS	53	27	7	7	5	0	0	80	13	55
2018	IS-03	50	29	7	7	7	0	0	79	14	14
2018	IS-04	56	25	6	6	6	0	0	81	13	16
2018	IS-05	42	25	17	17	0	0	0	67	17	12
2017	IS	63	20	5	9	4	0	0	83	12	58
2017	IS-04	55	21	6	18	0	0	0	76	18	16
2017	IS-05	50	22	5	12	11	0	0	72	23	18
2014	IS	56	18	7	5	13	0	0	75	18	55
2014	IS-03	40	30	0	0	30	0	0	70	30	10
2014	IS-04	46	15	15	8	15	0	0	62	23	13
2014	IS-05	56	25	6	6	6	0	0	81	13	16

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	35	9	8	4	8	0	78	13	78
2020	IS-03	33	33	13	4	4	13	0	76	10	24
2020	IS-05	32	42	11	5	0	11	0	82	6	19
2019	IS	39	31	12	1	4	13	0	81	6	77
2019	IS-03	47	12	24	0	6	12	0	67	7	17
2019	IS-04	47	27	7	7	7	7	0	79	14	15
2019	IS-05	26	35	13	0	4	22	0	78	6	23
2019	IS-06	55	45	0	0	0	0	0	100	0	11
2018	IS	34	30	23	7	0	5	0	68	8	56
2018	IS-03	43	29	14	14	0	0	0	71	14	14
2018	IS-04	13	38	31	0	0	19	0	62	0	16
2018	IS-05	25	25	42	8	0	0	0	50	8	12
2017	IS	27	47	11	2	7	7	0	79	9	58
2017	IS-04	24	49	14	6	0	6	0	78	7	16
2017	IS-05	23	33	11	0	23	11	0	62	26	18
2014	IS	30	27	18	13	4	7	2	63	18	56
2014	IS-03	10	30	20	10	20	10	0	44	33	10
2014	IS-04	21	29	21	14	0	7	7	58	17	14
2014	IS-05	38	31	19	6	0	6	0	73	7	16

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	40	13	12	3	3	0	72	15	77
2020	IS-03	25	42	21	4	0	8	0	73	5	24
2020	IS-05	22	44	17	17	0	0	0	67	17	18
2019	IS	35	39	12	6	4	4	0	77	11	77
2019	IS-03	35	24	18	18	6	0	0	59	24	17
2019	IS-04	53	27	7	7	7	0	0	80	13	15
2019	IS-05	17	52	17	0	4	9	0	76	5	23
2019	IS-06	55	45	0	0	0	0	0	100	0	11
2018	IS	35	35	22	5	4	0	0	69	9	55
2018	IS-03	50	36	7	7	0	0	0	86	7	14
2018	IS-04	13	44	31	6	6	0	0	56	13	16
2018	IS-05	36	9	45	9	0	0	0	45	9	11
2017	IS	22	50	12	7	7	2	0	73	14	58
2017	IS-04	12	55	14	6	6	6	0	72	13	16
2017	IS-05	23	33	16	12	17	0	0	55	28	18
2014	IS	23	45	18	9	4	0	2	69	13	56
2014	IS-03	10	40	20	10	20	0	0	50	30	10
2014	IS-04	0	57	14	21	0	0	7	62	23	14
2014	IS-05	31	44	25	0	0	0	0	75	0	16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	29	18	19	4	4	0	57	24	78
2020	IS-03	17	38	21	17	4	4	0	57	22	24
2020	IS-05	26	26	11	26	5	5	0	56	33	19
2019	IS	22	34	22	6	5	10	0	62	13	77
2019	IS-03	24	29	12	12	12	12	0	60	27	17
2019	IS-04	20	33	20	7	7	13	0	62	15	15
2019	IS-05	9	48	26	4	4	9	0	62	10	23
2019	IS-06	36	36	18	0	0	9	0	80	0	11
2018	IS	29	30	23	11	2	5	0	62	13	56
2018	IS-03	43	29	14	14	0	0	0	71	14	14
2018	IS-04	13	38	31	0	6	13	0	57	7	16
2018	IS-05	25	8	42	17	0	8	0	36	18	12
2017	IS	13	42	19	8	7	10	0	62	17	58
2017	IS-04	12	43	14	6	6	18	0	67	15	16
2017	IS-05	11	33	22	5	17	12	0	50	25	18
2014	IS	5	43	25	13	4	7	4	54	18	56
2014	IS-03	10	30	20	20	10	0	10	44	33	10
2014	IS-04	0	43	29	7	0	14	7	55	9	14
2014	IS-05	6	63	13	13	6	0	0	69	19	16

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	33	22	26	8	0	0	45	33	78
2020	IS-03	17	29	25	21	8	0	0	46	29	24
2020	IS-05	11	32	16	37	5	0	0	42	42	19
2019	IS	14	49	22	7	5	3	0	65	12	76
2019	IS-03	12	47	18	18	6	0	0	59	24	17
2019	IS-04	14	50	21	0	14	0	0	64	14	14
2019	IS-05	13	43	35	4	4	0	0	57	9	23
2019	IS-06	18	73	9	0	0	0	0	91	0	11
2018	IS	27	29	20	16	5	4	0	57	22	56
2018	IS-03	36	29	14	21	0	0	0	64	21	14
2018	IS-04	13	25	31	13	13	6	0	40	27	16
2018	IS-05	17	42	17	25	0	0	0	58	25	12
2017	IS	12	49	10	16	7	5	0	65	24	57
2017	IS-04	6	49	12	21	6	6	0	59	28	16
2017	IS-05	6	44	11	22	17	0	0	51	39	18
2014	IS	13	32	18	25	5	5	2	48	33	56
2014	IS-03	10	40	20	20	10	0	0	50	30	10
2014	IS-04	7	21	21	29	7	7	7	33	42	14
2014	IS-05	19	25	19	31	0	6	0	47	33	16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	35	22	8	9	4	60	17	78
2020	IS-03	25	38	17	13	8	0	63	21	24
2020	IS-05	21	32	32	5	5	5	56	11	19
2019	IS	31	26	26	9	4	4	59	14	77
2019	IS-03	47	12	24	6	6	6	63	13	17
2019	IS-04	47	7	33	7	7	0	53	13	15
2019	IS-05	22	22	39	13	0	4	45	14	23
2019	IS-06	0	73	9	9	9	0	73	18	11

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	41	21	15	1	3	62	17	78
2020	IS-03	13	42	17	25	0	4	57	26	24
2020	IS-05	11	47	26	16	0	0	58	16	19
2019	IS	25	44	18	13	0	0	69	13	77
2019	IS-03	35	41	12	12	0	0	76	12	17
2019	IS-04	47	40	13	0	0	0	87	0	15
2019	IS-05	4	57	22	17	0	0	61	17	23
2019	IS-06	18	45	18	18	0	0	64	18	11
2018	IS	30	38	23	5	0	4	70	6	56
2018	IS-03	43	43	14	0	0	0	86	0	14
2018	IS-04	13	56	19	6	0	6	73	7	16
2018	IS-05	33	25	25	8	0	8	64	9	12
2017	IS	30	45	14	3	4	3	78	7	58
2017	IS-04	18	43	27	0	0	12	70	0	16
2017	IS-05	12	66	11	5	6	0	78	11	18
2014	IS	30	34	21	7	4	4	67	11	56
2014	IS-03	40	30	20	0	10	0	70	10	10
2014	IS-04	14	36	29	14	7	0	50	21	14
2014	IS-05	38	31	25	6	0	0	69	6	16

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	45	18	12	3	5	66	15	77
2020	IS-03	13	50	17	21	0	0	63	21	24
2020	IS-05	11	44	22	11	0	11	63	13	18
2019	IS	16	46	14	13	3	8	67	17	76
2019	IS-03	18	47	0	18	6	12	73	27	17
2019	IS-04	20	67	7	7	0	0	87	7	15
2019	IS-05	9	36	27	23	0	5	48	24	22
2019	IS-06	9	45	27	9	0	9	60	10	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	40	14	6	3	0	3	76	9	78
2020	IS-03	25	42	13	17	4	0	0	67	21	24
2020	IS-05	5	63	21	5	0	0	5	72	6	19
2019	IS	49	32	10	4	1	1	1	84	5	77
2019	IS-03	24	59	12	6	0	0	0	82	6	17
2019	IS-04	67	13	13	0	7	0	0	80	7	15
2019	IS-05	52	22	13	9	0	4	0	77	9	23
2019	IS-06	73	18	0	0	0	0	9	100	0	11
2018	IS	38	39	11	7	4	0	2	78	11	56
2018	IS-03	43	43	7	0	0	0	7	92	0	14
2018	IS-04	38	38	13	6	6	0	0	75	13	16
2018	IS-05	25	33	17	25	0	0	0	58	25	12
2017	IS	42	35	7	9	3	3	2	80	13	58
2017	IS-04	18	57	12	12	0	0	0	76	12	16
2017	IS-05	44	28	0	17	5	5	0	76	24	18
2014	IS	45	25	14	7	5	4	0	72	13	56
2014	IS-03	30	30	10	10	20	0	0	60	30	10
2014	IS-04	36	43	0	14	7	0	0	79	21	14
2014	IS-05	69	6	19	6	0	0	0	75	6	16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	35	26	4	3	4	67	7	78
2020	IS-03	33	29	21	13	0	4	65	13	24
2020	IS-05	5	58	37	0	0	0	63	0	19
2019	IS	42	30	19	3	4	3	73	7	77
2019	IS-03	41	29	24	0	6	0	71	6	17
2019	IS-04	47	27	13	7	7	0	73	13	15
2019	IS-05	30	35	22	4	4	4	68	9	23
2019	IS-06	64	18	18	0	0	0	82	0	11
2018	IS	36	45	13	4	0	2	83	4	55
2018	IS-03	50	36	7	7	0	0	86	7	14
2018	IS-04	31	38	19	6	0	6	73	7	16
2018	IS-05	27	73	0	0	0	0	100	0	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	18	18	14	5	17	5	52	25	78
2020	IS-03	17	17	21	21	4	21	0	42	32	24
2020	IS-05	11	32	26	5	0	21	5	57	7	19
2019	IS	19	26	21	17	3	12	3	53	23	77
2019	IS-03	12	29	24	18	0	18	0	50	21	17
2019	IS-04	27	20	13	27	7	0	7	50	36	15
2019	IS-05	17	22	30	17	4	9	0	43	24	23
2019	IS-06	18	45	9	9	0	9	9	78	11	11
2018	IS	11	27	18	14	7	20	4	49	28	56
2018	IS-03	21	29	21	7	0	21	0	64	9	14
2018	IS-04	13	13	19	25	6	25	0	33	42	16
2018	IS-05	0	33	17	17	17	8	8	40	40	12
2017	IS	12	18	27	10	15	14	3	36	31	58
2017	IS-04	6	12	33	18	18	12	0	21	42	16
2017	IS-05	0	17	27	16	28	11	0	19	50	18
2014	IS	7	14	21	18	20	16	4	27	47	56
2014	IS-03	0	10	40	20	20	10	0	11	44	10
2014	IS-04	7	21	21	21	21	7	0	31	46	14
2014	IS-05	6	25	13	19	13	19	6	42	42	16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	41	17	12	10	3	0	61	22	78
2020	IS-03	21	46	13	13	8	0	0	67	21	24
2020	IS-05	5	47	21	16	0	11	0	59	18	19
2019	IS	24	28	22	13	11	3	0	53	24	76
2019	IS-03	29	18	24	24	6	0	0	47	29	17
2019	IS-04	21	29	29	14	7	0	0	50	21	14
2019	IS-05	17	22	26	13	22	0	0	39	35	23
2019	IS-06	27	64	9	0	0	0	0	91	0	11
2018	IS	23	23	25	18	9	2	0	47	27	56
2018	IS-03	43	14	14	21	7	0	0	57	29	14
2018	IS-04	13	38	19	6	19	6	0	53	27	16
2018	IS-05	8	17	17	50	8	0	0	25	58	12
2017	IS	23	38	12	17	4	5	2	65	22	58
2017	IS-04	21	37	24	12	6	0	0	57	18	16
2017	IS-05	11	34	12	33	6	5	0	47	41	18
2014	IS	23	38	14	11	9	4	2	64	21	56
2014	IS-03	20	40	20	10	10	0	0	60	20	10
2014	IS-04	14	36	0	21	21	0	7	54	46	14
2014	IS-05	19	38	31	0	6	6	0	60	7	16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	28	18	15	14	8	0	49	32	78
2020	IS-03	4	33	21	17	17	8	0	41	36	24
2020	IS-05	11	26	26	21	5	11	0	41	29	19
2019	IS	21	21	16	29	13	1	0	42	42	77
2019	IS-03	12	18	18	41	12	0	0	29	53	17
2019	IS-04	20	7	7	47	20	0	0	27	67	15
2019	IS-05	17	30	13	26	13	0	0	48	39	23
2019	IS-06	36	36	9	9	9	0	0	73	18	11
2018	IS	16	27	20	13	20	4	2	45	34	56
2018	IS-03	29	21	29	0	21	0	0	50	21	14
2018	IS-04	13	19	13	31	19	0	6	33	53	16
2018	IS-05	0	33	17	8	33	8	0	36	45	12
2017	IS	16	26	8	18	22	7	3	46	44	58
2017	IS-04	6	43	12	21	18	0	0	49	39	16
2017	IS-05	16	5	0	28	45	0	5	23	77	18
2014	IS	16	18	11	29	21	2	4	36	53	56
2014	IS-03	10	20	10	20	40	0	0	30	60	10
2014	IS-04	7	7	7	57	21	0	0	14	79	14
2014	IS-05	19	25	13	25	13	0	6	47	40	16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	16	17	4	6	1	1	72	11	77
2020	IS-03	54	21	21	0	4	0	0	75	4	24
2020	IS-05	47	11	26	5	5	5	0	61	11	19
2020	IS-06	36	14	14	14	14	0	7	54	31	14
2019	IS	60	25	10	1	3	1	0	86	4	77
2019	IS-03	59	29	12	0	0	0	0	88	0	17
2019	IS-04	60	27	7	0	7	0	0	87	7	15
2019	IS-05	52	22	17	4	0	4	0	77	5	23
2019	IS-06	73	18	9	0	0	0	0	91	0	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	24	21	0	5	0	1	74	5	78
2020	IS-03	54	21	17	0	8	0	0	75	8	24
2020	IS-05	42	26	32	0	0	0	0	68	0	19
2019	IS	46	29	12	7	3	4	0	78	10	76
2019	IS-03	35	29	6	18	6	6	0	69	25	17
2019	IS-04	50	29	21	0	0	0	0	79	0	14
2019	IS-05	39	26	17	4	4	9	0	71	10	23
2019	IS-06	73	27	0	0	0	0	0	100	0	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	12	3	4	3	5	3	90	7	78
2020	IS-03	67	17	8	0	4	4	0	87	4	24
2020	IS-05	79	11	0	0	0	5	5	100	0	19
2019	IS	79	11	7	0	0	4	0	93	0	76
2019	IS-03	76	12	12	0	0	0	0	88	0	17
2019	IS-04	64	21	14	0	0	0	0	86	0	14
2019	IS-05	91	4	0	0	0	4	0	100	0	23
2019	IS-06	100	0	0	0	0	0	0	100	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	79	6	6	1	3	0	4	89	4	78
2020	IS-03	79	4	8	0	4	0	4	87	4	24
2020	IS-05	79	11	5	0	0	0	5	94	0	19
2019	IS	82	4	3	1	1	1	8	94	3	77
2019	IS-03	88	0	0	0	0	0	12	100	0	17
2019	IS-04	67	0	7	0	7	7	13	83	8	15
2019	IS-05	91	0	4	0	0	0	4	95	0	23
2019	IS-06	100	0	0	0	0	0	0	100	0	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	49	6	13	1	4	79	15	78
2020	IS-03	25	46	13	8	4	4	74	13	24
2020	IS-05	21	53	5	21	0	0	74	21	19
2019	IS	26	47	16	3	1	8	79	4	77
2019	IS-03	18	41	24	0	0	18	71	0	17
2019	IS-04	27	47	20	0	7	0	73	7	15
2019	IS-05	17	61	17	4	0	0	78	4	23
2019	IS-06	55	36	0	0	0	9	100	0	11
2018	IS	30	43	13	11	4	0	73	14	56
2018	IS-03	50	21	0	21	7	0	71	29	14
2018	IS-04	19	44	25	6	6	0	63	13	16
2018	IS-05	8	58	17	17	0	0	67	17	12
2017	IS	27	50	7	5	5	5	82	11	58
2017	IS-04	31	45	0	0	12	12	86	14	16
2017	IS-05	17	49	16	12	5	0	66	18	18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	41	13	5	1	1	81	6	78
2020	IS-03	33	38	17	13	0	0	71	13	24
2020	IS-05	32	58	11	0	0	0	89	0	19
2019	IS	44	33	13	7	0	3	79	7	75
2019	IS-03	56	19	19	6	0	0	75	6	16
2019	IS-04	33	33	13	20	0	0	67	20	15
2019	IS-05	43	35	13	4	0	4	82	5	23
2019	IS-06	45	55	0	0	0	0	100	0	11
2018	IS	41	41	7	7	0	4	85	7	56
2018	IS-03	57	43	0	0	0	0	100	0	14
2018	IS-04	38	38	19	6	0	0	75	6	16
2018	IS-05	33	33	8	17	0	8	73	18	12
2017	IS	40	36	8	6	4	5	81	10	58
2017	IS-04	31	51	6	6	0	6	87	7	16
2017	IS-05	38	28	11	6	11	5	70	19	18
2014	IS	48	25	20	4	2	2	75	5	56
2014	IS-03	40	20	10	20	10	0	60	30	10
2014	IS-04	36	36	21	0	0	7	77	0	14
2014	IS-05	56	19	25	0	0	0	75	0	16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	36	12	10	1	8	0	75	13	78
2020	IS-03	25	38	13	17	4	4	0	65	22	24
2020	IS-05	21	53	11	0	0	16	0	88	0	19
2019	IS	36	36	17	5	0	5	0	77	5	77
2019	IS-03	35	47	12	6	0	0	0	82	6	17
2019	IS-04	60	33	7	0	0	0	0	93	0	15
2019	IS-05	30	35	26	4	0	4	0	68	5	23
2019	IS-06	18	36	18	9	0	18	0	67	11	11
2018	IS	43	38	16	0	0	4	0	83	0	56
2018	IS-03	57	29	14	0	0	0	0	86	0	14
2018	IS-04	38	31	25	0	0	6	0	73	0	16
2018	IS-05	25	50	25	0	0	0	0	75	0	12
2017	IS	40	27	15	5	2	12	0	76	7	58
2017	IS-04	33	31	24	0	0	12	0	72	0	16
2017	IS-05	27	27	22	6	5	12	0	62	13	18
2014	IS	48	30	11	2	0	7	2	86	2	56
2014	IS-03	50	30	10	10	0	0	0	80	10	10
2014	IS-04	50	29	0	0	0	14	7	100	0	14
2014	IS-05	50	31	19	0	0	0	0	81	0	16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	33	17	6	3	9	72	10	78
2020	IS-03	29	33	21	8	8	0	63	17	24
2020	IS-05	16	32	26	5	0	21	60	7	19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	36	9	8	1	5	4	79	10	75
2020	IS-03	35	35	9	13	4	4	0	73	18	23
2020	IS-05	16	47	11	11	0	5	11	75	13	19
2020	IS-06	50	43	0	7	0	0	0	93	7	14

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	37	9	1	3	0	87	4	76
2020	IS-03	46	33	13	4	4	0	79	8	24
2020	IS-05	37	58	5	0	0	0	95	0	19
2020	IS-06	79	14	7	0	0	0	93	0	14
2019	IS	52	40	8	0	0	0	92	0	77
2019	IS-03	41	53	6	0	0	0	94	0	17
2019	IS-04	53	40	7	0	0	0	93	0	15
2019	IS-05	43	43	13	0	0	0	87	0	23
2019	IS-06	82	18	0	0	0	0	100	0	11
2018	IS	61	29	7	4	0	0	89	4	56
2018	IS-03	71	21	0	7	0	0	93	7	14
2018	IS-04	38	50	13	0	0	0	88	0	16
2018	IS-05	58	25	8	8	0	0	83	8	12
2017	IS	55	33	2	4	5	2	89	9	57
2017	IS-04	37	45	0	6	6	6	87	13	16
2017	IS-05	50	33	5	6	5	0	83	11	18
2014	IS	43	41	9	4	2	2	85	5	56
2014	IS-03	30	30	10	10	10	10	67	22	10
2014	IS-04	29	50	14	7	0	0	79	7	14
2014	IS-05	56	38	6	0	0	0	94	0	16

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	36	9	7	1	3	0	82	8	76
2020	IS-03	42	38	8	13	0	0	0	79	13	24
2020	IS-05	26	47	21	5	0	0	0	74	5	19
2020	IS-06	71	29	0	0	0	0	0	100	0	14
2019	IS	51	35	10	1	1	0	1	87	3	77
2019	IS-03	59	29	12	0	0	0	0	88	0	17
2019	IS-04	47	40	0	7	7	0	0	87	13	15
2019	IS-05	26	48	22	0	0	0	4	77	0	23
2019	IS-06	82	18	0	0	0	0	0	100	0	11
2018	IS	49	27	13	9	2	0	0	76	11	55
2018	IS-03	64	21	7	0	7	0	0	86	7	14
2018	IS-04	31	38	19	13	0	0	0	69	13	16
2018	IS-05	33	42	8	17	0	0	0	75	17	12
2017	IS	51	27	11	3	7	2	0	78	10	58
2017	IS-04	43	18	27	0	6	6	0	65	7	16
2017	IS-05	39	44	0	0	17	0	0	83	17	18
2014	IS	30	37	14	11	5	0	2	69	16	56
2014	IS-03	10	40	20	10	20	0	0	50	30	10
2014	IS-04	14	43	14	21	0	0	7	62	23	14
2014	IS-05	25	44	19	6	6	0	0	69	13	16

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	33	13	9	1	1	0	76	11	76
2020	IS-03	33	38	13	17	0	0	0	71	17	24
2020	IS-05	26	47	26	0	0	0	0	74	0	19
2020	IS-06	79	21	0	0	0	0	0	100	0	14
2019	IS	47	37	9	4	1	0	1	85	5	76
2019	IS-03	47	41	6	6	0	0	0	88	6	17
2019	IS-04	43	43	0	7	7	0	0	86	14	14
2019	IS-05	30	39	22	4	0	0	4	73	5	23
2019	IS-06	91	9	0	0	0	0	0	100	0	11
2018	IS	48	29	13	7	4	0	0	77	11	56
2018	IS-03	64	21	7	0	7	0	0	86	7	14
2018	IS-04	31	38	13	13	6	0	0	69	19	16
2018	IS-05	33	42	17	8	0	0	0	75	8	12
2017	IS	52	27	7	10	2	2	0	81	12	58
2017	IS-04	43	27	0	24	0	6	0	74	26	16
2017	IS-05	39	39	16	0	6	0	0	78	6	18
2014	IS	30	43	13	9	5	0	0	73	14	56
2014	IS-03	10	40	20	10	20	0	0	50	30	10
2014	IS-04	14	50	21	14	0	0	0	64	14	14
2014	IS-05	25	56	6	6	6	0	0	81	13	16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	33	11	9	4	7	0	75	14	76
2020	IS-03	33	38	8	8	4	8	0	77	14	24
2020	IS-05	16	37	26	16	0	5	0	56	17	19
2020	IS-06	57	36	7	0	0	0	0	93	0	14
2019	IS	47	26	13	8	4	3	0	75	12	77
2019	IS-03	53	18	18	12	0	0	0	71	12	17
2019	IS-04	40	33	7	7	13	0	0	73	20	15
2019	IS-05	26	30	22	13	4	4	0	59	18	23
2019	IS-06	82	9	9	0	0	0	0	91	0	11
2018	IS	43	16	14	16	9	2	0	60	25	56
2018	IS-03	57	0	14	21	7	0	0	57	29	14
2018	IS-04	38	13	13	19	13	6	0	53	33	16
2018	IS-05	25	33	25	8	8	0	0	58	17	12
2017	IS	46	20	12	10	7	5	0	70	18	58
2017	IS-04	49	21	0	18	6	6	0	74	26	16
2017	IS-05	34	28	17	5	11	5	0	65	17	18
2014	IS	29	21	14	18	11	5	2	54	31	56
2014	IS-03	10	20	20	30	20	0	0	30	50	10
2014	IS-04	21	21	14	14	14	7	7	50	33	14
2014	IS-05	19	44	19	13	6	0	0	63	19	16

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	32	37	31	78
2020	IS-03	33	25	42	24
2020	IS-05	37	37	26	19
2019	IS	26	35	39	77
2019	IS-03	24	35	41	17
2019	IS-04	33	40	27	15
2019	IS-05	30	35	35	23
2019	IS-06	18	36	45	11
2018	IS	38	27	36	56
2018	IS-03	36	21	43	14
2018	IS-04	31	31	38	16
2018	IS-05	58	33	8	12
2017	IS	43	30	28	57
2017	IS-04	37	39	24	16
2017	IS-05	50	22	28	18
2014	IS	50	23	27	56
2014	IS-03	60	10	30	10
2014	IS-04	64	14	21	14
2014	IS-05	44	31	25	16

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	8	20	56	8	0	8	25
2019	IS	0	20	65	5	5	5	20
2018	IS	0	14	67	10	5	5	21
2017	IS	8	22	49	4	8	8	24
2014	IS	7	11	57	11	9999	14	28

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	78
2020	IS-05	0	100	19
2019	IS	9	91	77
2019	IS-05	0	100	23
2018	IS	13	88	56
2018	IS-04	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	21	12	6	3	45	6	58	18	78
2020	IS-03	4	21	13	13	4	46	0	46	31	24
2020	IS-05	5	11	11	5	0	58	11	50	17	19
2019	IS	13	14	18	12	0	34	9	48	20	77
2019	IS-03	0	18	24	12	0	35	12	33	22	17
2019	IS-04	20	13	7	20	0	33	7	56	33	15
2019	IS-05	9	13	26	9	0	35	9	38	15	23
2019	IS-06	18	18	0	18	0	36	9	67	33	11
2018	IS	9	15	20	7	4	38	7	43	20	55
2018	IS-03	7	21	7	7	0	50	7	67	17	14
2018	IS-04	19	6	13	19	6	25	13	40	40	16
2018	IS-05	8	8	58	0	0	25	0	22	0	12
2017	IS	12	14	15	5	7	38	8	49	23	58
2017	IS-04	6	12	18	12	6	27	18	33	33	16
2017	IS-05	5	16	16	0	18	44	0	39	32	18
2014	IS	9	16	18	4	5	30	18	48	17	56
2014	IS-03	10	20	20	10	10	10	20	43	29	10
2014	IS-04	21	21	0	7	14	14	21	67	33	14
2014	IS-05	6	19	19	0	0	50	6	57	0	16

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	29	24	8	1	13	0	62	10	78
2020	IS-03	13	21	38	13	4	13	0	38	19	24
2020	IS-05	11	37	32	5	0	16	0	56	6	19
2019	IS	38	31	14	5	0	9	3	78	6	77
2019	IS-03	29	35	6	6	0	18	6	85	8	17
2019	IS-04	47	33	7	7	0	7	0	86	7	15
2019	IS-05	17	39	22	9	0	9	4	65	10	23
2019	IS-06	55	27	18	0	0	0	0	82	0	11
2018	IS	27	30	29	4	0	11	0	64	4	56
2018	IS-03	36	43	7	7	0	7	0	85	8	14
2018	IS-04	19	25	44	6	0	6	0	47	7	16
2018	IS-05	25	25	33	0	0	17	0	60	0	12
2017	IS	27	35	19	2	4	14	0	72	6	57
2017	IS-04	18	33	37	0	0	12	0	58	0	16
2017	IS-05	16	39	22	6	11	5	0	58	19	18
2014	IS	27	20	25	2	5	20	2	59	9	56
2014	IS-03	30	10	30	10	20	0	0	40	30	10
2014	IS-04	36	14	7	0	7	29	7	78	11	14
2014	IS-05	25	13	38	0	0	25	0	50	0	16

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	9	91	56
2018	IS-05	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	19	13	8	1	45	6	55	18	78
2020	IS-03	4	8	21	13	4	46	4	25	33	24
2020	IS-05	0	26	11	0	0	53	11	71	0	19
2019	IS	14	13	18	4	0	43	8	55	8	77
2019	IS-03	0	18	18	12	0	47	6	38	25	17
2019	IS-04	20	13	20	0	0	27	20	63	0	15
2019	IS-05	13	13	13	4	0	52	4	60	10	23
2019	IS-06	27	9	27	0	0	36	0	57	0	11
2018	IS	13	11	20	0	4	46	7	50	8	56
2018	IS-03	14	14	14	0	0	50	7	67	0	14
2018	IS-04	19	6	19	0	13	38	6	44	22	16
2018	IS-05	8	8	50	0	0	33	0	25	0	12
2017	IS	8	17	12	0	6	52	5	58	14	58
2017	IS-04	12	31	6	0	0	39	12	88	0	16
2017	IS-05	0	5	22	0	12	61	0	14	29	18
2014	IS	9	7	11	4	2	57	11	50	17	56
2014	IS-03	20	10	10	10	10	30	10	50	33	10
2014	IS-04	14	0	14	0	0	57	14	50	0	14
2014	IS-05	6	13	13	0	0	63	6	60	0	16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	33	18	6	1	15	0	70	9	78
2020	IS-03	21	21	25	13	4	17	0	50	20	24
2020	IS-05	11	53	21	0	0	16	0	75	0	19
2019	IS	38	30	12	1	0	17	3	84	2	77
2019	IS-03	24	47	0	6	0	18	6	92	8	17
2019	IS-04	53	27	7	0	0	13	0	92	0	15
2019	IS-05	22	26	17	0	0	30	4	73	0	23
2019	IS-06	55	36	9	0	0	0	0	91	0	11
2018	IS	34	25	27	2	2	11	0	66	4	56
2018	IS-03	43	50	0	0	0	7	0	100	0	14
2018	IS-04	19	25	31	6	6	13	0	50	14	16
2018	IS-05	33	17	42	0	0	8	0	55	0	12
2017	IS	31	35	9	4	4	17	0	80	10	57
2017	IS-04	24	45	12	6	0	12	0	79	7	16
2017	IS-05	17	53	6	0	12	11	0	79	14	17
2014	IS	30	20	14	2	2	28	4	74	5	56
2014	IS-03	50	30	0	0	10	10	0	89	11	10
2014	IS-04	43	0	21	0	0	29	7	67	0	14
2014	IS-05	25	31	13	0	0	31	0	82	0	16

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	29	6	5	8	4	80	14	77
2020	IS-03	48	26	9	0	17	0	74	17	23
2020	IS-05	37	42	0	11	5	5	83	17	19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	32	22	9	5	1	64	14	78
2020	IS-03	25	29	38	0	8	0	54	8	24
2020	IS-05	32	37	5	21	5	0	68	26	19
2019	IS	29	27	23	13	6	1	57	20	77
2019	IS-03	18	24	29	18	12	0	41	29	17
2019	IS-04	33	13	33	7	13	0	47	20	15
2019	IS-05	30	22	22	22	0	4	55	23	23
2019	IS-06	27	36	18	9	9	0	64	18	11
2018	IS	9	30	32	13	16	0	39	29	56
2018	IS-03	14	21	14	14	36	0	36	50	14
2018	IS-04	0	19	56	6	19	0	19	25	16
2018	IS-05	0	25	42	25	8	0	25	33	12
2017	IS	19	28	25	11	17	0	47	28	58
2017	IS-04	12	18	24	21	24	0	31	45	16
2017	IS-05	16	27	28	5	23	0	43	28	18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	5	25	33	24	13	0	30	37	76
2020	IS-03	0	50	18	18	14	0	50	32	22
2020	IS-05	11	0	47	32	11	0	11	42	19
2019	IS	17	37	25	14	7	0	54	21	76
2019	IS-03	24	35	29	12	0	0	59	12	17
2019	IS-04	7	27	27	20	20	0	33	40	15
2019	IS-05	18	41	14	18	9	0	59	27	22
2019	IS-06	9	36	36	18	0	0	45	18	11
2018	IS	11	21	29	30	9	0	32	39	56
2018	IS-03	7	14	14	50	14	0	21	64	14
2018	IS-04	13	19	38	25	6	0	31	31	16
2018	IS-05	17	33	17	25	8	0	50	33	12
2017	IS	16	31	17	25	10	2	47	35	58
2017	IS-04	6	39	12	37	6	0	45	43	16
2017	IS-05	17	33	17	17	16	0	50	33	18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	23	33	22	15	0	29	37	78
2020	IS-03	4	29	38	17	13	0	33	29	24
2020	IS-05	5	5	42	26	21	0	11	47	19
2019	IS	24	37	21	11	8	0	61	18	76
2019	IS-03	18	41	24	12	6	0	59	18	17
2019	IS-04	7	57	7	14	14	0	64	29	14
2019	IS-05	26	30	17	13	13	0	57	26	23
2019	IS-06	27	27	36	9	0	0	55	9	11
2018	IS	14	27	27	25	7	0	41	32	56
2018	IS-03	14	21	21	43	0	0	36	43	14
2018	IS-04	6	38	25	19	13	0	44	31	16
2018	IS-05	25	8	33	17	17	0	33	33	12
2017	IS	17	31	21	19	10	2	49	29	58
2017	IS-04	12	39	24	18	6	0	51	24	16
2017	IS-05	17	27	5	34	16	0	44	50	18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	13	37	19	23	0	21	42	78
2020	IS-03	4	17	50	4	25	0	21	29	24
2020	IS-05	5	11	47	21	16	0	16	37	19
2019	IS	16	35	26	13	10	0	51	23	77
2019	IS-03	18	18	29	18	18	0	35	35	17
2019	IS-04	7	47	13	20	13	0	53	33	15
2019	IS-05	13	39	26	9	13	0	52	22	23
2019	IS-06	0	45	36	18	0	0	45	18	11
2018	IS	13	20	36	21	11	0	32	32	56
2018	IS-03	14	14	29	36	7	0	29	43	14
2018	IS-04	13	38	25	13	13	0	50	25	16
2018	IS-05	8	25	33	17	17	0	33	33	12
2017	IS	19	20	24	15	17	5	41	34	57
2017	IS-04	7	28	20	20	20	7	37	42	15
2017	IS-05	16	17	27	16	23	0	34	39	18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	26	19	19	9	0	0	53	28	78
2020	IS-03	54	17	13	8	8	0	0	71	17	24
2020	IS-05	16	26	32	26	0	0	0	42	26	19
2019	IS	44	34	12	4	5	0	1	79	9	77
2019	IS-03	53	29	12	6	0	0	0	82	6	17
2019	IS-04	47	33	7	0	13	0	0	80	13	15
2019	IS-05	35	39	9	9	9	0	0	74	17	23
2019	IS-06	45	36	18	0	0	0	0	82	0	11
2018	IS	40	40	7	9	2	2	0	81	11	55
2018	IS-03	46	23	15	8	0	8	0	75	8	13
2018	IS-04	44	50	0	6	0	0	0	94	6	16
2018	IS-05	25	50	8	17	0	0	0	75	17	12
2017	IS	37	28	16	7	7	0	5	69	14	58
2017	IS-04	37	27	6	12	6	0	12	72	21	16
2017	IS-05	34	28	17	5	16	0	0	61	22	18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	25	25	17	9	49	26	77
2020	IS-03	30	22	30	9	9	52	17	23
2020	IS-05	26	21	21	21	11	47	32	19
2019	IS	39	35	16	3	8	74	10	77
2019	IS-03	47	29	12	0	12	76	12	17
2019	IS-04	27	40	20	7	7	67	13	15
2019	IS-05	35	35	13	4	13	70	17	23
2019	IS-06	36	36	27	0	0	73	0	11
2018	IS	25	29	30	11	5	54	16	56
2018	IS-03	43	21	36	0	0	64	0	14
2018	IS-04	25	31	25	13	6	56	19	16
2018	IS-05	8	17	42	25	8	25	33	12
2017	IS	34	23	25	9	9	58	17	57
2017	IS-04	55	14	12	18	0	69	18	16
2017	IS-05	22	18	44	0	16	40	16	18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	12	14	12	6	8	65	20	77
2020	IS-03	67	4	13	8	0	8	77	9	24
2020	IS-04	43	21	7	7	0	21	82	9	14
2020	IS-05	37	11	16	26	11	0	47	37	19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	27	23	14	3	0	60	17	77
2020	IS-03	33	25	25	13	4	0	58	17	24
2020	IS-04	36	29	14	14	7	0	64	21	14
2020	IS-05	32	26	26	16	0	0	58	16	19
2019	IS	23	36	26	12	3	0	60	14	77
2019	IS-03	24	24	35	18	0	0	47	18	17
2019	IS-04	33	27	33	0	7	0	60	7	15
2019	IS-05	9	48	26	13	4	0	57	17	23
2019	IS-06	45	36	9	9	0	0	82	9	11
2018	IS	16	40	29	13	2	0	56	15	55
2018	IS-03	14	57	21	7	0	0	71	7	14
2018	IS-04	25	25	38	6	6	0	50	13	16
2018	IS-05	0	27	27	45	0	0	27	45	11
2017	IS	28	32	19	12	7	2	61	20	57
2017	IS-04	24	39	18	18	0	0	63	18	16
2017	IS-05	23	5	27	22	22	0	28	45	18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	29	26	21	6	47	27	77
2020	IS-03	21	25	21	33	0	46	33	24
2020	IS-04	21	21	36	7	14	43	21	14
2020	IS-05	16	32	26	21	5	47	26	19
2019	IS	21	43	16	14	5	64	20	76
2019	IS-03	24	35	12	18	12	59	29	17
2019	IS-04	7	43	29	14	7	50	21	14
2019	IS-05	17	48	17	13	4	65	17	23
2019	IS-06	36	36	9	18	0	73	18	11
2018	IS	18	30	32	16	4	48	20	56
2018	IS-03	14	36	36	14	0	50	14	14
2018	IS-04	13	31	25	19	13	44	31	16
2018	IS-05	25	0	50	25	0	25	25	12
2017	IS	21	34	20	22	4	55	26	57
2017	IS-04	31	18	33	18	0	49	18	16
2017	IS-05	11	23	12	43	11	34	55	18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	27	23	21	5	0	51	26	77
2020	IS-03	25	13	25	29	8	0	38	38	24
2020	IS-04	36	14	29	14	7	0	50	21	14
2020	IS-05	21	37	21	21	0	0	58	21	19
2019	IS	27	34	21	12	6	0	61	18	77
2019	IS-03	41	29	12	6	12	0	71	18	17
2019	IS-04	20	33	33	7	7	0	53	13	15
2019	IS-05	17	35	26	13	9	0	52	22	23
2019	IS-06	36	36	18	9	0	0	73	9	11
2018	IS	18	43	20	20	0	0	61	20	56
2018	IS-03	21	43	29	7	0	0	64	7	14
2018	IS-04	25	38	13	25	0	0	63	25	16
2018	IS-05	0	42	25	33	0	0	42	33	12
2017	IS	21	31	23	16	7	2	53	24	57
2017	IS-04	24	18	39	18	0	0	43	18	16
2017	IS-05	5	28	28	16	22	0	33	39	18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	25	17	12	5	65	17	75
2020	IS-03	38	25	21	13	4	63	17	24
2020	IS-04	38	23	8	15	15	62	31	13
2020	IS-05	42	32	26	0	0	74	0	19
2019	IS	51	27	17	3	3	78	5	77
2019	IS-03	35	41	18	6	0	76	6	17
2019	IS-04	47	20	20	7	7	67	13	15
2019	IS-05	52	17	26	0	4	70	4	23
2019	IS-06	64	36	0	0	0	100	0	11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	31	27	18	6	48	25	77
2020	IS-03	8	29	25	29	8	38	38	24
2020	IS-04	29	36	21	7	7	64	14	14
2020	IS-05	26	21	26	21	5	47	26	19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	35	16	12	10	1	0	62	22	77
2020	IS-03	25	42	0	17	17	0	0	67	33	24
2020	IS-04	36	36	21	7	0	0	0	71	7	14
2020	IS-05	32	26	21	21	0	0	0	58	21	19
2019	IS	42	29	23	5	0	0	1	71	5	77
2019	IS-03	65	12	12	6	0	0	6	81	6	17
2019	IS-04	27	33	27	13	0	0	0	60	13	15
2019	IS-05	43	35	22	0	0	0	0	78	0	23
2019	IS-06	27	27	36	9	0	0	0	55	9	11
2018	IS	27	18	38	14	4	0	0	45	18	56
2018	IS-03	14	36	36	7	7	0	0	50	14	14
2018	IS-04	25	25	31	19	0	0	0	50	19	16
2018	IS-05	25	0	50	25	0	0	0	25	25	12
2017	IS	28	37	16	12	5	0	2	66	18	57
2017	IS-04	31	37	33	0	0	0	0	67	0	16
2017	IS-05	17	38	17	22	5	0	0	55	28	18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	28	19	8	3	0	71	11	75
2020	IS-03	46	29	21	0	4	0	75	4	24
2020	IS-05	42	32	16	11	0	0	74	11	19
2020	IS-06	36	21	29	14	0	0	57	14	14
2019	IS	65	21	10	1	1	1	87	3	77
2019	IS-03	65	24	6	0	0	6	94	0	17
2019	IS-04	73	0	20	7	0	0	73	7	15
2019	IS-05	57	35	9	0	0	0	91	0	23
2019	IS-06	73	9	18	0	0	0	82	0	11
2018	IS	57	18	13	11	0	2	76	11	56
2018	IS-03	71	7	14	7	0	0	79	7	14
2018	IS-04	44	25	13	19	0	0	69	19	16
2018	IS-05	50	17	17	8	0	8	73	9	12
2017	IS	60	20	9	7	3	0	81	10	58
2017	IS-04	63	18	6	12	0	0	82	12	16
2017	IS-05	38	33	18	6	5	0	71	12	18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	53	14	11	3	73	14	74
2020	IS-03	22	52	13	13	0	74	13	23
2020	IS-05	21	63	11	0	5	84	5	19
2020	IS-06	29	57	14	0	0	86	0	14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	79	7	7	4	4	89	4	75
2020	IS-03	83	0	4	8	4	87	9	24
2020	IS-05	79	16	5	0	0	95	0	19
2020	IS-06	93	7	0	0	0	100	0	14
2019	IS	83	9	3	1	4	96	1	77
2019	IS-03	88	6	0	0	6	100	0	17
2019	IS-04	73	13	7	0	7	93	0	15
2019	IS-05	83	9	4	0	4	95	0	23
2019	IS-06	100	0	0	0	0	100	0	11
2018	IS	78	11	2	2	7	96	2	55
2018	IS-03	77	8	8	0	8	92	0	13
2018	IS-04	75	25	0	0	0	100	0	16
2018	IS-05	83	8	0	0	8	100	0	12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	84	5	1	4	1	1	3	93	6	75
2020	IS-03	67	13	0	8	4	4	4	86	14	24
2020	IS-05	95	5	0	0	0	0	0	100	0	19
2020	IS-06	100	0	0	0	0	0	0	100	0	14
2019	IS	79	9	5	5	0	1	0	89	5	76
2019	IS-03	56	6	19	13	0	6	0	67	13	16
2019	IS-04	80	7	7	7	0	0	0	87	7	15
2019	IS-05	87	9	0	4	0	0	0	96	4	23
2019	IS-06	91	9	0	0	0	0	0	100	0	11
2018	IS	73	13	4	2	2	0	7	92	4	55
2018	IS-03	86	7	7	0	0	0	0	93	0	14
2018	IS-04	69	25	0	6	0	0	0	94	6	16
2018	IS-05	64	18	9	0	0	0	9	90	0	11
2017	IS	78	13	2	2	4	0	2	93	6	58
2017	IS-04	76	24	0	0	0	0	0	100	0	16
2017	IS-05	72	5	5	6	11	0	0	77	18	18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	69	20	8	1	1	0	89	3	74
2020	IS-03	61	22	17	0	0	0	83	0	23
2020	IS-05	89	11	0	0	0	0	100	0	19
2020	IS-06	71	29	0	0	0	0	100	0	14
2019	IS	59	29	11	0	1	0	88	1	75
2019	IS-03	47	35	18	0	0	0	82	0	17
2019	IS-04	69	23	0	0	8	0	92	8	13
2019	IS-05	57	26	17	0	0	0	83	0	23
2019	IS-06	64	27	9	0	0	0	91	0	11
2018	IS	47	36	13	0	2	2	85	2	55
2018	IS-03	38	38	23	0	0	0	77	0	13
2018	IS-04	31	44	19	0	0	6	80	0	16
2018	IS-05	50	50	0	0	0	0	100	0	12
2017	IS	56	32	8	2	2	0	88	4	58
2017	IS-04	51	37	12	0	0	0	88	0	16
2017	IS-05	55	33	5	0	6	0	89	6	18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	20	11	1	4	1	84	5	75
2020	IS-03	67	13	8	4	4	4	83	9	24
2020	IS-05	63	26	11	0	0	0	89	0	19
2020	IS-06	79	21	0	0	0	0	100	0	14
2019	IS	61	29	6	3	1	0	90	4	77
2019	IS-03	53	29	12	6	0	0	82	6	17
2019	IS-04	53	33	7	0	7	0	87	7	15
2019	IS-05	52	39	9	0	0	0	91	0	23
2019	IS-06	91	9	0	0	0	0	100	0	11
2018	IS	63	14	14	7	0	2	78	7	56
2018	IS-03	64	21	14	0	0	0	86	0	14
2018	IS-04	56	13	19	6	0	6	73	7	16
2018	IS-05	42	17	17	25	0	0	58	25	12
2017	IS	62	14	21	2	2	0	76	3	58
2017	IS-04	63	6	31	0	0	0	69	0	16
2017	IS-05	54	17	18	5	5	0	72	11	18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	11	3	3	3	25	89	7	75
2020	IS-03	58	0	0	0	0	42	100	0	24
2020	IS-05	63	11	0	0	0	26	100	0	19
2020	IS-06	50	36	0	14	0	0	86	14	14
2019	IS	61	6	5	1	1	25	90	3	77
2019	IS-03	65	0	0	0	0	35	100	0	17
2019	IS-04	67	0	0	7	7	20	83	17	15
2019	IS-05	57	4	9	0	0	30	88	0	23
2019	IS-06	55	27	18	0	0	0	82	0	11
2018	IS	53	11	2	4	0	31	92	5	55
2018	IS-03	57	0	0	7	0	36	89	11	14
2018	IS-04	31	19	0	0	0	50	100	0	16
2018	IS-05	67	8	0	0	0	25	100	0	12
2017	IS	47	16	4	2	3	28	88	7	58
2017	IS-04	37	12	6	0	0	45	89	0	16
2017	IS-05	71	5	6	0	0	17	93	0	18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	22	6	1	0	4	92	1	78
2020	IS-03	54	21	13	0	0	13	86	0	24
2020	IS-05	79	21	0	0	0	0	100	0	19
2019	IS	68	17	8	3	1	3	88	4	75
2019	IS-03	69	19	0	0	6	6	93	7	16
2019	IS-04	50	14	29	7	0	0	64	7	14
2019	IS-05	70	22	4	0	0	4	95	0	23
2019	IS-06	73	27	0	0	0	0	100	0	11
2018	IS	56	25	7	2	0	9	90	2	55
2018	IS-03	57	21	0	7	0	14	92	8	14
2018	IS-04	50	19	13	0	0	19	85	0	16
2018	IS-05	67	33	0	0	0	0	100	0	12
2017	IS	61	28	9	0	0	2	91	0	57
2017	IS-04	76	24	0	0	0	0	100	0	16
2017	IS-05	77	17	6	0	0	0	94	0	17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	74	9	8	6	3	0	0	83	9	77
2020	IS-03	54	13	13	13	8	0	0	67	21	24
2020	IS-04	71	7	14	7	0	0	0	79	7	14
2020	IS-05	84	5	5	5	0	0	0	89	5	19
2019	IS	75	8	6	5	1	1	3	86	7	77
2019	IS-03	41	24	12	12	6	0	6	69	19	17
2019	IS-04	87	0	0	13	0	0	0	87	13	15
2019	IS-05	83	4	4	0	0	4	4	95	0	23
2019	IS-06	100	0	0	0	0	0	0	100	0	11
2018	IS	79	9	4	4	0	0	5	92	4	56
2018	IS-03	79	0	7	7	0	0	7	85	8	14
2018	IS-04	63	25	0	0	0	0	13	100	0	16
2018	IS-05	83	8	8	0	0	0	0	92	0	12
2017	IS	79	9	3	3	2	0	3	91	5	58
2017	IS-04	73	21	6	0	0	0	0	94	0	16
2017	IS-05	89	0	5	0	0	0	5	94	0	18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	24	17	9	4	1	70	13	78
2020	IS-03	33	33	25	4	4	0	67	8	24
2020	IS-05	37	26	21	5	5	5	67	11	19
2019	IS	57	26	9	5	3	0	83	8	77
2019	IS-03	41	47	6	6	0	0	88	6	17
2019	IS-04	67	13	7	13	0	0	80	13	15
2019	IS-05	57	22	13	4	4	0	78	9	23
2019	IS-06	82	9	9	0	0	0	91	0	11
2018	IS	30	30	30	4	4	2	62	7	56
2018	IS-03	29	29	36	0	7	0	57	7	14
2018	IS-04	19	25	50	0	0	6	47	0	16
2018	IS-05	42	33	17	0	8	0	75	8	12
2017	IS	46	28	18	5	3	0	74	8	58
2017	IS-04	49	18	27	6	0	0	67	6	16
2017	IS-05	50	27	13	5	5	0	77	11	18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	33	32	6	3	1	58	9	78
2020	IS-03	33	33	25	4	4	0	67	8	24
2020	IS-05	16	26	42	11	0	5	44	11	19

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	4	29	46	17	4	33	21	78
2020	IS-03	4	38	46	13	0	42	13	24
2020	IS-05	0	16	58	26	0	16	26	19
2019	IS	13	42	31	13	1	55	14	77
2019	IS-03	12	41	29	18	0	53	18	17
2019	IS-04	7	27	33	27	7	33	33	15
2019	IS-05	17	35	39	9	0	52	9	23
2019	IS-06	9	55	27	9	0	64	9	11
2018	IS	5	30	41	21	2	36	23	56
2018	IS-03	0	21	57	21	0	21	21	14
2018	IS-04	19	25	31	19	6	44	25	16
2018	IS-05	0	17	42	42	0	17	42	12
2017	IS	14	33	37	10	7	46	17	58
2017	IS-04	6	45	31	18	0	51	18	16
2017	IS-05	11	22	46	11	11	33	22	18

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	35	32	18	1	19	49	78
2020	IS-03	4	17	50	29	0	29	21	24
2020	IS-05	5	47	32	11	5	16	53	19
2019	IS	9	16	42	25	9	34	25	77
2019	IS-03	6	24	18	41	12	53	29	17
2019	IS-04	7	13	60	7	13	20	20	15
2019	IS-05	13	17	48	17	4	22	30	23
2019	IS-06	9	9	45	27	9	36	18	11
2018	IS	9	27	43	16	5	21	36	56
2018	IS-03	0	21	50	21	7	29	21	14
2018	IS-04	6	44	38	6	6	13	50	16
2018	IS-05	17	25	50	8	0	8	42	12
2017	IS	9	16	38	28	10	38	24	58
2017	IS-04	6	12	43	33	6	39	18	16
2017	IS-05	17	29	27	27	0	27	46	18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	43	13	4	3	0	81	6	77
2020	IS-03	38	33	21	4	4	0	71	8	24
2020	IS-05	32	53	11	5	0	0	84	5	19
2019	IS	36	38	19	4	1	1	75	5	77
2019	IS-03	24	35	29	6	6	0	59	12	17
2019	IS-04	47	40	13	0	0	0	87	0	15
2019	IS-05	22	48	22	4	0	4	73	5	23
2019	IS-06	64	36	0	0	0	0	100	0	11
2018	IS	36	46	11	7	0	0	82	7	56
2018	IS-03	21	71	0	7	0	0	93	7	14
2018	IS-04	50	31	19	0	0	0	81	0	16
2018	IS-05	8	67	17	8	0	0	75	8	12
2017	IS	39	42	7	2	3	7	87	5	58
2017	IS-04	37	37	14	6	0	6	78	7	16
2017	IS-05	22	61	6	0	5	5	88	6	18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	29	15	23	6	6	52	32	78
2020	IS-03	25	13	29	21	8	4	39	30	24
2020	IS-05	21	47	5	16	5	5	72	22	19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	31	8	12	5	76	17	78
2020	IS-03	42	38	0	17	4	79	21	24
2020	IS-05	37	37	16	11	0	74	11	19

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	25	10	4	4	1	82	8	77
2020	IS-03	58	29	4	4	4	0	88	8	24
2020	IS-04	64	29	0	0	7	0	93	7	14
2020	IS-05	47	16	21	11	0	5	67	11	19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	36	18	13	4	1	65	17	78
2020	IS-03	21	38	21	17	0	4	61	17	24
2020	IS-05	32	37	26	5	0	0	68	5	19
2019	IS	35	42	10	6	5	1	78	12	77
2019	IS-03	35	35	18	6	6	0	71	12	17
2019	IS-04	40	40	13	0	7	0	80	7	15
2019	IS-05	13	61	4	9	9	4	77	18	23
2019	IS-06	45	45	9	0	0	0	91	0	11
2018	IS	25	41	16	11	5	2	67	16	56
2018	IS-03	29	43	21	7	0	0	71	7	14
2018	IS-04	19	25	31	13	6	6	47	20	16
2018	IS-05	8	58	0	25	8	0	67	33	12
2017	IS	29	39	16	10	5	0	68	15	58
2017	IS-04	6	51	24	18	0	0	57	18	16
2017	IS-05	27	39	5	12	17	0	66	28	18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	51	5	15	3	77	18	78
2020	IS-03	25	38	13	21	4	63	25	24
2020	IS-05	11	84	0	5	0	95	5	19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	46	12	17	4	1	68	21	78
2020	IS-03	17	38	21	17	8	0	54	25	24
2020	IS-05	5	74	11	11	0	0	79	11	19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	39	24	8	3	1	65	11	75
2020	IS-03	17	35	35	9	4	0	52	13	23
2020	IS-05	22	44	33	0	0	0	67	0	18
2020	IS-06	29	43	14	14	0	0	71	14	14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	38	14	4	5	3	76	9	78
2020	IS-03	17	42	21	8	8	4	61	17	24
2020	IS-05	26	63	11	0	0	0	89	0	19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	65	22	6	3	4	91	3	78
2020	IS-03	54	29	8	0	8	91	0	24
2020	IS-05	58	32	5	0	5	94	0	19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	39	14	9	3	76	9	77
2020	IS-03	25	42	21	13	0	67	13	24
2020	IS-05	32	42	16	5	5	78	6	19
2020	IS-06	36	50	7	7	0	86	7	14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	35	7	3	4	87	7	75
2020	IS-03	50	42	0	4	4	92	8	24
2020	IS-05	53	32	11	5	0	84	5	19
2020	IS-06	50	36	7	0	7	86	7	14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	32	6	4	1	1	1	88	5	77
2020	IS-03	67	13	13	8	0	0	0	79	8	24
2020	IS-05	37	58	0	0	0	5	0	100	0	19
2020	IS-06	43	43	0	0	7	0	7	92	8	14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	53	16	11	74	11	19
2020	IS-06	17	58	8	17	75	17	12
2019	IS	31	63	0	6	94	6	16
2019	IS-06	30	70	0	0	100	0	10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	89	11	19
2020	IS-06	83	17	12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	0	41	12	41	6	0	0	41	47	17
2020	IS-06	0	50	0	50	0	0	0	50	50	10

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	78
2020	IS-03	8	92	24
2020	IS-05	0	100	19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	14	86	78
2020	IS-03	17	83	24
2020	IS-05	21	79	19
2019	IS	12	88	77
2019	IS-03	12	88	17
2019	IS-04	7	93	15
2019	IS-05	9	91	23
2019	IS-06	0	100	11
2017	IS	10	90	58
2014	IS	13	87	56

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	73	27	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	82	18	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	41	4	6	1	1	88	8	78
2020	IS-03	42	42	4	8	4	0	83	13	24
2020	IS-05	47	42	5	5	0	0	89	5	19

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	46	23	60	40	78
2020	IS-03	29	46	25	61	39	24
2020	IS-05	26	47	26	64	36	19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	29	71	24

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	13	17	25	13	0	8	41	41	24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	13	25	17	33	0	4	22	52	24

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	22	14	12	6	1	6	65	19	78
2020	IS-03	42	21	13	8	4	4	8	71	14	24
2020	IS-05	37	16	32	5	5	0	5	56	11	19
2019	IS	34	24	9	18	8	1	5	62	28	74
2019	IS-03	41	24	6	18	6	0	6	69	25	17
2019	IS-04	40	7	13	20	13	0	7	50	36	15
2019	IS-05	29	43	10	14	0	0	5	75	15	21
2019	IS-06	27	27	9	27	9	0	0	55	36	11
2018	IS	29	20	18	11	18	0	4	51	30	55
2018	IS-03	43	7	21	14	7	0	7	54	23	14
2018	IS-04	25	25	25	0	25	0	0	50	25	16
2018	IS-05	18	27	18	9	27	0	0	45	36	11

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making