2020 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 41 6 0 0 0 0 94 0 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 24 0 0 0 0 0 100 0 17
2017 AS 72 20 4 4 0 0 0 92 4 24
2017 AS-04 61 39 0 0 0 0 0 100 0 10
2014 AS 72 20 8 0 0 0 0 92 0 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 41 12 6 0 0 0 82 6 17
2019 AS 44 25 19 0 13 0 0 69 13 16
2017 AS 59 24 4 8 4 0 0 84 12 24
2017 AS-04 31 39 0 20 10 0 0 70 30 10
2014 AS 40 52 0 0 8 0 0 92 8 25

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 19 19 13 6 0 0 63 19 16
2019 AS 27 40 13 0 13 0 7 71 14 15
2018 AS 32 36 18 9 0 0 5 71 10 22
2017 AS 33 20 22 12 0 0 12 61 14 24
2017 AS-04 20 39 11 20 0 0 10 66 22 10
2014 AS 44 36 16 4 0 0 0 80 4 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 35 0 0 0 0 0 100 0 17
2019 AS 38 25 31 0 6 0 0 63 6 16
2017 AS 59 29 4 4 4 0 0 88 8 24
2017 AS-04 49 31 10 10 0 0 0 80 10 10
2014 AS 52 36 0 8 4 0 0 88 12 25

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 18 18 0 0 0 0 82 0 17
2019 AS 38 25 6 25 6 0 0 63 31 16
2018 AS 33 24 10 24 10 0 0 57 33 21
2017 AS 67 17 8 8 0 0 0 84 8 24
2017 AS-04 39 31 20 10 0 0 0 70 10 10
2014 AS 52 28 8 8 4 0 0 80 12 25

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 47 6 0 6 0 0 88 6 17
2019 AS 31 50 0 13 6 0 0 81 19 16
2018 AS 36 27 9 14 14 0 0 64 27 22
2017 AS 75 17 4 0 4 0 0 92 4 24
2017 AS-04 70 30 0 0 0 0 0 100 0 10
2014 AS 56 24 12 0 8 0 0 80 8 25

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 47 6 0 6 0 0 88 6 17
2019 AS 25 44 13 19 0 0 0 69 19 16
2018 AS 27 27 9 18 18 0 0 55 36 22
2017 AS 54 30 8 4 0 4 0 87 4 24
2017 AS-04 49 21 20 0 0 10 0 78 0 10
2014 AS 60 16 12 8 4 0 0 76 12 25

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 41 0 18 0 0 0 82 18 17
2019 AS 19 50 13 13 6 0 0 69 19 16
2018 AS 27 41 18 5 9 0 0 68 14 22
2017 AS 45 39 16 0 0 0 0 84 0 24
2017 AS-04 39 51 10 0 0 0 0 90 0 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 53 0 0 0 0 0 100 0 17
2019 AS 19 56 19 0 6 0 0 75 6 16
2018 AS 45 41 0 14 0 0 0 86 14 22
2017 AS 67 25 4 0 4 0 0 92 4 24
2017 AS-04 61 39 0 0 0 0 0 100 0 10
2014 AS 60 16 16 0 8 0 0 76 8 25

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 35 6 12 0 0 0 82 12 17
2019 AS 19 63 6 6 6 0 0 81 13 16
2018 AS 32 23 23 5 18 0 0 55 23 22
2017 AS 55 41 0 0 4 0 0 96 4 24
2017 AS-04 41 59 0 0 0 0 0 100 0 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 29 6 0 6 0 0 88 6 17
2019 AS 40 47 7 7 0 0 0 87 7 15
2018 AS 52 29 10 0 10 0 0 81 10 21
2017 AS 80 12 4 0 4 0 0 92 4 24
2017 AS-04 70 30 0 0 0 0 0 100 0 10
2014 AS 72 12 8 4 4 0 0 84 8 25

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 41 6 6 0 0 0 88 6 17
2019 AS 38 25 31 6 0 0 0 63 6 16
2018 AS 23 27 18 23 5 0 5 52 29 22
2017 AS 50 41 4 4 0 0 0 92 4 24
2017 AS-04 39 51 10 0 0 0 0 90 0 10
2014 AS 40 44 4 12 0 0 0 84 12 25

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 35 0 12 0 0 0 88 12 17
2019 AS 31 31 25 6 6 0 0 63 13 16
2018 AS 41 32 9 14 5 0 0 73 18 22
2017 AS 67 12 12 4 0 4 0 83 4 24
2017 AS-04 61 20 10 0 0 10 0 89 0 10
2014 AS 60 20 12 8 0 0 0 80 8 25

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 38 13 0 0 0 0 88 0 16
2019 AS 40 27 20 13 0 0 0 67 13 15
2018 AS 27 32 5 18 18 0 0 59 36 22
2017 AS 67 25 4 4 0 0 0 92 4 24
2017 AS-04 70 20 10 0 0 0 0 90 0 10
2014 AS 48 24 20 4 4 0 0 72 8 25

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 41 6 6 0 0 0 88 6 17
2019 AS 40 47 7 7 0 0 0 87 7 15
2018 AS 27 41 9 0 23 0 0 68 23 22
2017 AS 71 21 4 4 0 0 0 92 4 24
2017 AS-04 61 39 0 0 0 0 0 100 0 10
2014 AS 56 32 4 8 0 0 0 88 8 25

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 29 12 6 0 0 0 82 6 17
2019 AS 31 44 6 13 6 0 0 75 19 16
2018 AS 36 27 27 9 0 0 0 64 9 22
2017 AS 30 45 12 4 4 0 4 79 9 24
2017 AS-04 20 51 20 0 10 0 0 70 10 10
2014 AS 36 36 20 0 8 0 0 72 8 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 12 35 29 18 6 0 0 24 47 17
2019 AS 25 25 38 6 0 6 0 7 53 16
2018 AS 23 41 27 5 5 0 0 9 64 22
2017 AS 17 25 28 12 14 0 4 27 43 24
2017 AS-04 30 21 30 0 10 0 10 11 56 10
2014 AS 12 36 40 8 4 0 0 12 48 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 35 47 6 6 0 0 12 41 17
2019 AS 19 31 25 19 6 0 0 25 50 16
2018 AS 23 23 32 14 9 0 0 23 45 22
2017 AS 4 12 0 28 29 0 26 78 22 24
2017 AS-04 0 10 0 39 20 0 31 86 14 10
2014 AS 4 16 28 20 28 0 4 50 21 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 12 29 35 12 0 6 50 19 17
2019 AS 13 31 25 31 0 0 0 31 44 16
2018 AS 18 14 18 36 14 0 0 50 32 22
2017 AS 0 4 5 49 25 0 17 89 5 24
2017 AS-04 0 0 0 49 10 0 41 100 0 10
2014 AS 12 16 36 24 12 0 0 36 28 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 18 24 29 18 0 6 50 25 17
2019 AS 6 25 38 19 13 0 0 31 31 16
2018 AS 5 27 27 23 18 0 0 41 32 22
2017 AS 8 8 25 13 27 0 18 49 21 23
2017 AS-04 10 10 20 10 10 0 41 33 33 10
2014 AS 0 24 44 16 16 0 0 32 24 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 12 18 47 18 0 0 65 18 17
2019 AS 6 38 31 25 0 0 0 25 44 16
2018 AS 14 36 0 27 14 5 5 45 55 22
2017 AS 4 20 33 4 16 0 22 26 31 24
2017 AS-04 10 20 20 10 10 0 31 29 43 10
2014 AS 12 32 28 8 20 0 0 28 44 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 18 41 24 0 0 0 24 35 17
2019 AS 25 44 6 19 6 0 0 25 69 16
2018 AS 23 32 9 27 5 0 5 33 57 22
2017 AS 4 12 24 16 13 0 30 42 23 24
2017 AS-04 0 20 39 10 0 0 31 14 29 10
2014 AS 8 24 8 28 24 4 4 57 35 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 24 41 35 0 0 0 35 24 17
2019 AS 6 13 50 31 0 0 0 31 19 16
2018 AS 14 18 27 23 18 0 0 41 32 22
2017 AS 8 8 25 16 13 4 25 41 23 24
2017 AS-04 0 0 30 20 0 10 41 40 0 10
2014 AS 4 16 28 24 20 4 4 48 22 25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 0 18 59 24 0 0 82 0 17
2019 AS 6 6 31 44 13 0 0 56 13 16
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 29 12 29 0 6 0 56 31 17
2019 AS 44 31 6 6 6 6 0 80 13 16
2018 AS 14 18 18 14 18 9 9 39 39 22
2017 AS 25 29 12 9 8 4 12 65 20 24
2017 AS-04 10 30 10 21 10 10 10 49 39 10
2014 AS 36 24 8 8 24 0 0 60 32 25

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 44 6 0 6 0 0 88 6 16
2019 AS 69 19 0 6 6 0 0 88 13 16
2018 AS 36 36 0 14 14 0 0 73 27 22
2017 AS 47 32 9 0 8 0 4 82 8 24
2017 AS-04 20 49 11 0 10 0 10 77 11 10
2014 AS 36 28 0 16 20 0 0 64 36 25

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 29 6 6 0 0 0 88 6 17
2019 AS 63 25 0 0 13 0 0 88 13 16
2018 AS 36 36 9 9 9 0 0 73 18 22
2017 AS 50 34 8 0 4 4 0 87 4 24
2017 AS-04 30 51 10 0 0 10 0 89 0 10
2014 AS 40 28 12 16 4 0 0 68 20 25

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 44 6 0 6 0 0 88 6 16
2019 AS 63 25 6 6 0 0 0 88 6 16
2018 AS 32 50 5 5 9 0 0 82 14 22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 24 12 0 0 6 12 86 0 17
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 29 12 0 0 0 0 88 0 17
2019 AS 38 38 13 0 6 0 6 80 7 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 18 12 6 0 0 0 82 6 17
2019 AS 25 50 19 0 6 0 0 75 6 16
2018 AS 36 36 14 5 9 0 0 73 14 22
2017 AS 28 33 34 0 0 0 4 64 0 24
2017 AS-04 30 39 31 0 0 0 0 69 0 10
2014 AS 52 24 24 0 0 0 0 76 0 25

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 18 12 6 6 0 6 75 13 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 29 6 0 6 0 6 88 6 17
2019 AS 25 69 0 0 6 0 0 94 6 16
2018 AS 41 36 14 0 9 0 0 77 9 22
2017 AS 46 33 17 4 0 0 0 79 4 24
2017 AS-04 39 30 31 0 0 0 0 69 0 10
2014 AS 52 24 8 16 0 0 0 76 16 25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 47 53 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 12 0 0 0 6 12 100 0 17

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 29 12 6 0 0 6 81 6 17
2019 AS 31 56 0 13 0 0 0 88 13 16
2018 AS 45 27 9 0 18 0 0 73 18 22
2017 AS 42 41 13 0 4 0 0 83 4 24
2017 AS-04 30 49 21 0 0 0 0 79 0 10
2014 AS 60 24 8 4 4 0 0 84 8 25
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 18 12 35 6 0 0 47 41 17
2019 AS 19 19 19 25 19 0 0 38 44 16
2018 AS 36 14 9 18 18 5 0 52 38 22
2017 AS 21 37 21 8 8 4 0 61 17 24
2017 AS-04 0 39 31 10 10 10 0 44 22 10
2014 AS 36 36 8 16 4 0 0 72 20 25

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 18 12 29 12 0 0 47 41 17
2019 AS 25 13 13 25 25 0 0 38 50 16
2018 AS 23 32 9 23 14 0 0 55 36 22
2017 AS 17 62 4 8 4 4 0 83 13 24
2017 AS-04 10 70 0 10 0 10 0 89 11 10
2014 AS 24 32 24 12 8 0 0 56 20 25

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 12 29 6 35 18 0 0 41 53 17
2019 AS 0 19 25 25 31 0 0 19 56 16
2018 AS 23 23 5 18 32 0 0 45 50 22
2017 AS 17 58 9 4 4 8 0 82 9 24
2017 AS-04 10 49 21 10 0 10 0 66 11 10
2014 AS 16 44 24 8 8 0 0 60 16 25

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 18 24 29 12 0 0 35 41 17
2019 AS 6 19 13 44 19 0 0 25 63 16
2018 AS 23 14 14 32 18 0 0 36 50 22
2017 AS 8 49 22 13 0 4 4 62 14 24
2017 AS-04 20 49 21 10 0 0 0 69 10 10
2014 AS 20 36 20 16 8 0 0 56 24 25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 18 12 0 0 0 0 88 0 17
2019 AS 63 19 13 6 0 0 0 81 6 16
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 65 6 6 6 0 0 82 12 17
2019 AS 25 25 31 13 6 0 0 50 19 16
2018 AS 32 23 18 23 5 0 0 55 27 22
2017 AS 50 34 16 0 0 0 0 84 0 24
2017 AS-04 30 51 20 0 0 0 0 80 0 10
2014 AS 40 44 8 4 4 0 0 84 8 25

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 35 24 18 6 0 0 53 24 17
2019 AS 13 19 31 25 13 0 0 31 38 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 24 29 18 0 0 0 53 18 17
2019 AS 38 44 0 19 0 0 0 81 19 16
2018 AS 23 32 9 23 5 9 0 60 30 22
2017 AS 76 12 12 0 0 0 0 88 0 24
2017 AS-04 61 30 10 0 0 0 0 90 0 10
2014 AS 64 24 4 4 4 0 0 88 8 25

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 47 29 0 0 0 0 71 0 17
2019 AS 13 50 13 19 6 0 0 63 25 16
2018 AS 19 14 38 10 10 5 5 37 21 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 19 6 19 38 13 0 6 27 53 16
2019 AS 0 13 6 44 19 13 6 15 77 16
2018 AS 9 18 9 23 27 9 5 32 58 22
2017 AS 29 17 21 8 4 12 8 58 15 24
2017 AS-04 21 30 20 0 0 30 0 72 0 10
2014 AS 32 24 24 12 0 8 0 61 13 25

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 29 18 24 6 6 0 50 31 17
2019 AS 13 19 31 31 0 6 0 33 33 16
2018 AS 9 32 27 9 18 5 0 43 29 22
2017 AS 38 40 4 8 0 9 0 86 9 23
2014 AS 32 24 28 8 4 0 4 58 13 25

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 29 18 41 6 0 6 31 50 17
2019 AS 0 25 6 44 13 6 6 29 64 16
2018 AS 9 18 9 23 41 0 0 27 64 22
2017 AS 17 17 4 22 32 0 8 36 59 24
2017 AS-04 20 41 10 10 20 0 0 61 30 10
2014 AS 8 12 16 16 40 8 0 22 61 25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 29 12 6 6 6 0 75 13 17
2019 AS 56 31 0 13 0 0 0 88 13 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 29 24 0 6 6 0 69 6 17
2019 AS 56 13 19 6 6 0 0 69 13 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 12 6 0 0 12 0 93 0 17
2019 AS 88 6 0 0 6 0 0 94 6 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 88 6 0 0 0 6 0 100 0 17
2019 AS 81 6 0 6 6 0 0 88 13 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 29 24 12 6 0 0 59 18 17
2019 AS 25 38 31 6 0 0 0 63 6 16
2018 AS 27 27 23 14 5 5 0 57 19 22
2017 AS 25 63 4 0 4 4 0 92 4 24
2017 AS-04 20 61 10 0 0 10 0 89 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 41 24 6 0 0 0 71 6 17
2019 AS 25 38 31 0 6 0 0 63 6 16
2018 AS 27 41 14 18 0 0 0 68 18 22
2017 AS 49 38 9 0 4 0 0 87 4 24
2017 AS-04 30 61 10 0 0 0 0 90 0 10
2014 AS 64 32 4 0 0 0 0 96 0 25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 29 18 6 0 6 6 73 7 17
2019 AS 25 50 19 0 6 0 0 75 6 16
2018 AS 27 41 18 5 0 9 0 75 5 22
2017 AS 42 38 8 0 4 8 0 87 4 24
2017 AS-04 20 61 10 0 0 10 0 89 0 10
2014 AS 72 24 4 0 0 0 0 96 0 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 29 24 18 0 0 12 53 20 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 35 24 0 0 0 12 73 0 17

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 24 18 6 0 6 0 75 6 17
2019 AS 31 50 6 6 6 0 0 81 13 16
2018 AS 27 50 5 14 5 0 0 77 18 22
2017 AS 76 20 0 0 4 0 0 96 4 24
2017 AS-04 61 39 0 0 0 0 0 100 0 10
2014 AS 64 24 4 0 8 0 0 88 8 25

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 35 18 12 6 6 0 63 19 17
2019 AS 31 31 25 13 0 0 0 63 13 16
2018 AS 23 27 18 9 18 0 5 52 29 22
2017 AS 68 20 8 4 0 0 0 88 4 24
2017 AS-04 61 30 10 0 0 0 0 90 0 10
2014 AS 36 28 20 8 8 0 0 64 16 25

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 41 12 12 6 0 6 69 19 17
2019 AS 31 31 19 19 0 0 0 63 19 16
2018 AS 23 27 18 5 23 5 0 52 29 22
2017 AS 63 32 0 4 0 0 0 96 4 24
2017 AS-04 61 39 0 0 0 0 0 100 0 10
2014 AS 40 36 12 8 4 0 0 76 12 25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 35 6 24 0 0 0 71 24 17
2019 AS 31 38 19 13 0 0 0 69 13 16
2018 AS 32 18 18 5 27 0 0 50 32 22
2017 AS 55 29 8 4 0 4 0 87 4 24
2017 AS-04 61 20 10 0 0 10 0 89 0 10
2014 AS 40 20 20 12 4 4 0 63 17 25
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 41 35 24 17
2019 AS 19 25 56 16
2018 AS 36 32 32 22
2017 AS 32 34 33 24
2017 AS-04 39 21 39 10
2014 AS 28 36 36 25
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 31 69 16
2018 AS 32 68 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 12 24 24 24 0 0 29 47 17
2019 AS 13 0 25 19 13 25 6 18 45 16
2018 AS 5 14 5 14 18 23 23 33 58 22
2017 AS 21 8 16 0 4 34 17 59 8 24
2017 AS-04 21 0 30 0 0 39 10 42 0 10
2014 AS 12 16 12 24 4 20 12 41 41 25

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 12 29 24 12 0 0 35 35 17
2019 AS 19 25 25 13 13 6 0 47 27 16
2018 AS 14 14 23 23 9 18 0 33 39 22
2017 AS 45 17 20 0 4 10 4 72 5 24
2017 AS-04 51 20 30 0 0 0 0 70 0 10
2014 AS 36 16 40 8 0 0 0 52 8 25
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 12 29 24 6 6 12 12 54 15 17
2019 AS 6 6 31 0 13 38 6 22 22 16
2018 AS 5 18 23 0 0 36 18 50 0 22
2017 AS 20 9 16 0 4 26 25 59 8 24
2017 AS-04 10 21 20 0 0 30 20 61 0 10
2014 AS 8 20 32 4 8 16 12 39 17 25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 12 35 0 0 6 6 60 0 17
2019 AS 31 13 31 6 6 13 0 50 14 16
2018 AS 14 23 36 5 0 23 0 47 6 22
2017 AS 37 22 20 0 4 8 8 71 5 24
2017 AS-04 31 30 20 0 0 20 0 75 0 10
2014 AS 40 24 20 4 8 4 0 67 13 25
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 24 24 0 6 0 0 71 6 17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 24 6 12 0 0 6 81 13 17
2019 AS 56 25 19 0 0 0 0 81 0 16
2018 AS 55 23 9 14 0 0 0 77 14 22
2017 AS 70 8 5 9 4 0 4 82 13 24
2017 AS-04 79 0 0 21 0 0 0 79 21 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 41 35 0 0 0 0 65 0 17
2019 AS 13 56 6 19 6 0 0 69 25 16
2018 AS 27 32 23 9 9 0 0 59 18 22
2017 AS 21 12 38 12 12 0 4 35 25 24
2017 AS-04 20 0 51 10 20 0 0 20 30 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 29 12 24 0 0 0 65 24 17
2019 AS 19 31 31 6 13 0 0 50 19 16
2018 AS 18 32 27 9 14 0 0 50 23 22
2017 AS 25 30 20 8 12 0 4 58 21 24
2017 AS-04 20 31 20 0 30 0 0 51 30 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 41 12 12 0 0 6 75 13 17
2019 AS 19 31 31 13 6 0 0 50 19 16
2018 AS 18 36 27 5 14 0 0 55 18 22
2017 AS 21 17 37 12 8 0 4 40 21 24
2017 AS-04 20 10 51 10 10 0 0 30 20 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 35 6 6 0 0 0 88 6 17
2019 AS 20 27 27 13 13 0 0 47 27 15
2018 AS 27 41 14 9 5 0 5 71 14 22
2017 AS 29 17 25 0 16 0 12 53 19 24
2017 AS-04 30 0 31 0 30 0 10 33 33 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 18 24 6 6 0 0 65 12 17
2019 AS 25 13 31 13 19 0 0 38 31 16
2018 AS 27 27 23 14 9 0 0 55 23 22
2017 AS 37 25 17 12 4 0 4 65 17 24
2017 AS-04 20 30 21 10 10 0 10 55 22 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 25 13 0 6 0 6 80 7 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 44 13 6 0 0 0 81 6 16
2019 AS 38 25 25 6 6 0 0 63 13 16
2018 AS 18 32 18 23 9 0 0 50 32 22
2017 AS 41 21 8 13 4 4 10 71 19 24
2017 AS-04 39 20 10 11 10 10 0 66 23 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 44 19 13 0 0 0 69 13 16
2019 AS 19 25 25 13 19 0 0 44 31 16
2018 AS 5 45 18 23 9 0 0 50 32 22
2017 AS 25 28 13 4 16 4 10 62 23 24
2017 AS-04 10 39 11 10 20 10 0 55 33 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 25 19 13 0 6 0 67 13 16
2019 AS 13 31 31 13 13 0 0 44 25 16
2018 AS 14 36 23 18 9 0 0 50 27 22
2017 AS 50 13 16 12 4 0 4 66 17 24
2017 AS-04 61 10 10 10 10 0 0 70 20 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 31 6 0 6 6 0 87 7 16
2019 AS 38 31 13 6 13 0 0 69 19 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 19 31 38 6 6 0 0 50 13 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 19 25 0 0 0 0 75 0 16
2019 AS 50 38 13 0 0 0 0 88 0 16
2018 AS 50 14 23 9 5 0 0 64 14 22
2017 AS 46 28 16 4 0 0 5 79 4 24
2017 AS-04 31 49 10 10 0 0 0 80 10 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 18 12 0 0 0 0 88 0 17
2019 AS 50 25 19 6 0 0 0 75 6 16
2018 AS 45 23 14 9 5 0 5 71 14 22
2017 AS 63 12 20 4 0 0 0 76 4 24
2017 AS-04 51 10 30 10 0 0 0 61 10 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 35 0 0 0 0 0 100 0 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 88 12 0 0 0 0 0 100 0 17
2019 AS 88 0 6 0 6 0 0 88 6 16
2018 AS 64 18 9 0 5 0 5 86 5 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 18 12 6 0 0 0 82 6 17
2019 AS 38 31 13 6 6 0 6 73 13 16
2018 AS 55 9 18 9 9 0 0 64 18 22
2017 AS 75 17 0 0 4 0 4 96 4 24
2017 AS-04 70 20 0 0 0 0 10 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 24 18 6 0 0 0 76 6 17
2019 AS 31 38 19 0 6 0 6 73 7 16
2018 AS 64 27 5 0 0 0 5 95 0 22
2017 AS 58 30 0 4 4 0 4 92 8 24
2017 AS-04 39 61 0 0 0 0 0 100 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 29 6 12 0 0 0 82 12 17
2019 AS 31 25 25 6 6 0 6 60 13 16
2018 AS 45 14 5 14 18 0 5 62 33 22
2017 AS 50 30 4 8 4 0 4 83 13 24
2017 AS-04 49 41 0 10 0 0 0 90 10 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 12 6 0 0 0 35 91 0 17
2019 AS 50 25 0 0 0 0 25 100 0 16
2018 AS 64 5 0 5 0 0 27 94 6 22
2017 AS 59 12 0 0 0 0 29 100 0 24
2017 AS-04 49 30 0 0 0 0 21 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 29 0 0 0 0 0 100 0 17
2019 AS 44 38 13 0 0 0 6 87 0 16
2018 AS 55 23 14 5 0 0 5 81 5 22
2017 AS 63 20 8 4 0 0 4 87 4 24
2017 AS-04 51 39 10 0 0 0 0 90 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 12 6 0 0 0 6 94 0 17
2019 AS 75 13 0 6 0 0 6 93 7 16
2018 AS 73 9 0 5 0 0 14 95 5 22
2017 AS 84 4 0 4 4 0 4 92 8 24
2017 AS-04 100 0 0 0 0 0 0 100 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 41 12 6 6 0 0 76 12 17
2019 AS 63 13 13 6 0 0 6 80 7 16
2018 AS 59 27 14 0 0 0 0 86 0 22
2017 AS 54 25 4 5 4 0 8 86 10 24
2017 AS-04 61 30 10 0 0 0 0 90 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 24 29 6 6 0 0 59 12 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 53 29 12 0 0 0 59 12 17
2019 AS 6 25 56 6 6 0 0 31 13 16
2018 AS 19 19 43 14 5 0 0 38 19 21
2017 AS 20 13 46 16 4 0 0 33 20 24
2017 AS-04 30 0 41 30 0 0 0 30 30 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 12 41 47 0 0 0 47 12 17
2019 AS 13 13 50 19 6 0 0 25 25 16
2018 AS 19 10 33 29 10 0 0 38 29 21
2017 AS 4 16 51 17 12 0 0 29 20 24
2017 AS-04 0 30 41 20 10 0 0 30 30 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 59 12 0 0 0 0 88 0 17
2019 AS 13 44 25 13 6 0 0 56 19 16
2018 AS 18 41 14 18 5 5 0 62 24 22
2017 AS 50 29 17 4 0 0 0 79 4 24
2017 AS-04 51 30 20 0 0 0 0 80 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 47 12 18 6 0 0 65 24 17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 50 6 6 0 0 6 87 7 16

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 38 6 0 0 0 6 93 0 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 25 44 19 6 0 0 31 25 16
2019 AS 6 38 13 19 25 0 0 44 44 16
2018 AS 23 14 9 23 32 0 0 36 55 22
2017 AS 17 46 29 4 4 0 0 63 8 24
2017 AS-04 0 70 30 0 0 0 0 70 0 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 41 6 0 0 0 0 94 0 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 18 6 12 0 6 0 81 13 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 59 6 0 0 6 0 94 0 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 38 0 0 0 0 0 100 0 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 94 6 0 0 0 0 0 100 0 17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 24 12 6 0 0 0 82 6 17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 41 0 0 0 0 6 100 0 17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 29 6 0 0 0 0 94 0 17
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 12 88 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 12 88 17
2019 AS 6 94 16
2014 AS 20 80 25

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 18 0 0 0 0 18 100 0 17
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 65 6 6 73 27 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 19 6 19 6 0 19 62 31 16
2019 AS 44 13 0 38 0 0 6 60 40 16
2018 AS 45 5 9 23 5 5 9 58 32 22
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