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4.1. How to Contact the Department
Telephone: | 1-800-267-8376 toll free in Canada |
613-944-4000 in the National Capital Region and outside Canada | |
TTY: | 613-944-9136 |
Fax: | 613-996-9709 |
Email: | enqserv@international.gc.ca |
Address: | Enquiries Services (BCI) |
Foreign Affairs and International Trade Canada | |
125 Sussex Drive | |
Ottawa, ON K1A 0G2 | |
Web: | www.international.gc.ca |
Media Services: | 613-995-1874 |
Fax: | 613-995-1405 |
4.1.1. How to Contact Organizations Related to the Department
Canadian Commercial Corporation | International Joint Commission | ||||||||||||||||||
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Canadian International Development Agency |
North American Free Trade Agreement |
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Export Development Canada |
Passport Canada |
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International Development Research Centre |
Rights & Democracy: International Centre for Human Rights and Democratic Development |
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4.2. Acronyms and Abbreviations
ADM | Assistant Deputy Minister | ISTPP | International Science and Technology Partnerships Program |
APEC | Asia-Pacific Economic Cooperation forum | IT | Information technology |
APGCI | Asia-Pacific Gateway and Corridor Initiative | MAF | Management Accountability Framework |
CARICOM | Caribbean Community | MOU | Memorandum of understanding |
CDIA | Canadian International Development Agency | MRRS | Management, Resources and Results Structure |
CIC | Citizenship and Immigration Canada | NAFTA | North American Free Trade Agreement |
CIDA | Canadian International Development Agency | NAPP | North American Platform Program |
CPAT | Contingency Planning Assistance Team | NATO | North Atlantic Treaty Organization |
CSR | Corporate social responsibility | OAS | Organization of American States |
DFAIT | Foreign Affairs and International Trade Canada | OECD | Organisation for Economic Co-operation and Development |
DPR | Departmental Performance Report | OSCE | Organization for Security and Co-operation in Europe |
eCRM | A non-proprietary electronic client relationship management system | PAA | Program Activity Architecture |
EDC | Export Development Canada | PEMD-TA | Program for Export Market Development for Trade Associations |
ERI | Enhanced Representation Initiative | PPTC | Passport Canada |
EU | European Union | R&D | Research and development |
FDI | Foreign direct investment | RBAF | Risk-Based Audit Framework |
FIPA | Foreign Investment Promotion and Protection Agreement | RCMP | Royal Canadian Mounted Police |
FSD | Foreign Service Directives | RMAF | Results-based Management Accountability Framework |
FTA | Free trade agreement | ROCA | Registration of Canadians Abroad |
FTE | Full-time equivalent | RPP | Report on Plans and Priorities |
FY | Fiscal year | S&T | Science and technology |
G8 | Canada, France, Germany, Italy, Japan, Russia, United Kingdom, United States | TBS | Treasury Board Secretariat |
G20 | 19 of the world's largest economies, together with the European Union | TCS | Trade Commissioner Service |
GCS | Global Commerce Strategy | TRIO | DFAIT's eCRM system-a tool to manage interactions with Canadian clients through the Virtual Trade Commissioner portal |
GPSF | Global Peace and Security Fund | UN | United Nations |
HIV/AIDS | Human immunodeficiency virus/acquired immunodeficiency syndrome | UNESCO | United Nations Educational, Scientific and Cultural Organization |
IAE | International Assistance Envelope | UNFCCC | United Nations Framework Convention on Climate Change |
IBOC | International Business Opportunities Centre | VTC | Virtual Trade Commissioner |
IM/IT | Information management/information technology | WHTI | Western Hemisphere Travel Initiative |
ISAF | International Security Assistance Force | WHO | World Health Organization |
ISO | International Organization for Standardization | WTO | World Trade Organization |