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Departmental Performance Reports

2008-09

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Table 5: Horizontal Initiatives

Industry Canada is involved in a number of horizontal initiatives, working in partnership with other federal departments, other levels of government, non-governmental organizations and private sector organizations. Industry Canada�s involvement in these initiatives contributes to the Department�s achievement of its strategic outcomes.

Industry Canada is the lead for the following significant horizontal initiatives.

  • BizPaL
  • Canadian Business Network
  • 20% Paperwork Burden Reduction Initiative

DPR Horizontal Initiative
Name of Horizontal Initiative: BizPaL
Name of Lead Department(s):
Industry Canada		 Lead Department Program Activity:
Small Business and Marketplace Services and Regional Operations Sector � Economic Development
Start Date of the Horizontal Initiative: January 31, 2005 End Date of the Horizontal Initiative: March 31, 2011
Total Federal Funding Allocation (start to end date): $14,980,000
Description of the Horizontal Initiative (including funding agreement):

BizPaL is a unique collaboration of federal, provincial/territorial and municipal governments working together in a new service delivery model to improve access to information on permits and licences needed from all orders of government to start or operate a business.

Integrated into local government websites or portals, BizPaL provides a single point of contact for entrepreneurs, enabling them to quickly learn which permits and licences they will need from municipal, provincial/territorial and federal governments.

Federal funding supports secretariat services, expansion and development of the service and the federal role. None of the participants (provinces/territories/municipalities) receive federal funds for the BizPaL initiative. They provide �in-kind� support in their respective jurisdictions. Provincial and territorial participants also contribute funds to a Specified Purpose Account to support basic operating costs in accordance with a cost-sharing formula based on population size.
Shared Outcome(s):
  • Increased awareness of and access to business permits and licences from all orders of government
  • Increased cost savings for businesses by avoiding involuntary non-compliance
  • Support for government efforts to reduce the paperwork burden and red tape that face small business owners and operators
Governance Structure(s):
BizPaL represents a shared governance model that involves participants from the federal, provincial/territorial and local/municipal levels of government. Industry Canada manages the expansion and evolution of the BizPaL service and develops relationships among participating jurisdictions.

Although governance is shared through various participant committees, Industry Canada is accountable for the federal resources contributed to the BizPaL initiative. In addition, Industry Canada is responsible for enlisting the participation of federal government departments to BizPaL and provides a centralized support function to the partnership.
Federal Partner(s) Federal Partner Program Activity Names of Programs for the Federal Partner(s) Total Allocation From Start to End Date Planned Spending 2008�09 Actual Spending 2008�09 Expected Results 2008�09 Results Achieved 2008�09
Industry Canada (lead) Small Business and Marketplace Services and Regional Operations Sector � Economic Development BizPaL $14,980,000 $3,000,000 $2,299,000 Accelerated expansion of service to provincial/territorial governments and local governments within those provinces and territories Expansion of the BizPaL service to 3 additional provinces and to 167 additional municipalities within the participating provinces and territories
Federal/Provincial/ Territorial/Municipal/ Local Government Participants:

1 Federal government (NRCan)

11 Provincial/ territorial governments
(Yukon, Nova Scotia, Ontario, Manitoba, Alberta, Saskatchewan, British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories and Prince Edward Island)

277 Municipal/local governments

 Not applicable BizPaL Not applicable Not applicable Not applicable Not applicable Not applicable
Total $14,980,000 $3,000,000 $2,299,000
Comments on Variance(s):
Contractual limitations and departmental priorities limited the ability to conduct some technical enhancements and Public Opinion Research in 2008�09.
Results Achieved by Non-Federal Partners:
Industry Canada�s achievements are shared with non-federal partners, which include the expansion of the service to an additional 167 municipalities.
Contact Information:
Marcie Girouard, Executive Director, Service Delivery and Partnerships, Small Business and Tourism Branch

 


DPR Horizontal Initiative
Name of Horizontal Initiative: Canada Business Network
(Amalgamation of Canada Business Service Centres (CBSC) and Business Gateway (BG))
Name of Lead Department(s):
  • Industry Canada
  • Atlantic Canada Opportunities Agency
  • Western Economic Diversification Canada
  • Economic Development Agency of Canada and the Regions of Quebec
 Lead Department Program Activity:
Small Business and Marketplace Services and Regional Operations Sector � Economic Development
Start Date of the Horizontal Initiative: End Date of the Horizontal Initiative: Total Federal Funding Allocation (start to end date):
Canada Business Service Centres (CBSC):
Funding originally started in 1995 (February 9, 1995). Most recent renewal for period 2006�07
(Policy and funding approval: Building a More Innovative Economy � Jobs and Growth)		 March 2009 $211 million (since 1995)
Business Gateway:
Funding originally started in 2000 to March 31, 2006
(Policy and funding approval: Government On-line funding via TBS initially / PWGSC � Gateways and Clusters)		 March 31, 2006 $6.79 million (since 2000)
    Total: $217.79 million

Description of the Horizontal Initiative (including funding agreement):
Canada Business was established to improve service to small business and start-up entrepreneurs by providing a comprehensive first stop for information on government services, programs and compliance requirements from federal and provincial/territorial levels of government.

On behalf of the Government of Canada and its partners, Canada Business delivers a host of information products and resources through a variety of channels across Canada (web, in-person, telephone). Through its collaboration with the provinces and territories, information products and resources are supplemented by jurisdictionally relevant content, providing client-centred, integrated information services.
Shared Outcome(s):
  • Increased awareness and access to government business-related information, programs and services and facilitated compliance for business
  • Increased use of self-service channels
  • Reduced complexity in accessing programs and services and compliance requirements for SMEs
  • Improved SME business planning and market research
Governance Structure(s):
The Canada Business Network is managed on behalf of the federal government by the Atlantic Canada Opportunities Agency (ACOA), Economic Development Agency for the Regions of Quebec (QCED), Industry Canada (IC) and Western Economic Diversification Canada (WD).
The lead organizations are responsible for ensuring compliance with all federal policies affecting program delivery in a collaborative environment, particularly policies on topics such as official languages, accessibility, access to information and privacy, federal identity, and alternative service delivery.

 


Federal Partner(s) Federal
Partner Program Activity		 Names of Programs for the Federal Partner(s) Total Allocation From Start to End Date
($000)		 Planned Spending for 2008�09
($000)		 Actual Spending in 2008�09
($000)		 Expected Results for 2008�09 Results Achieved in 2008�09
IC Small Business and Marketplace Services and Regional Operations � Economic Development Canada Business Network 92,416 6,504 6,024 SME use of government business-related information, programs and services and facilitated compliance for business 9.5 million visits to all CB websites, an increase of 2.5 million over the previous year
ACOA Fostering the development of institutions and enterprises with emphasis on those of small and medium size Canada Business Network 36,016 2,641 2,478 Access for Atlantic Canadians to accurate, timely, and relevant business information Client satisfaction is measured by client surveys every 2 years. Results will be available in 2010
WD Business Development and Entrepreneurship Canada Business Network 49,964 3,977 3,760 Reduced complexity in
accessing federal and provincial programs
and
services
and
compliance
require-
ments for
SMEs		 Client
satisfaction evaluations are undertaken every 2
years. Leveraged funding from provincial governments: $2.689 million
QCED Competitiveness of SMEs Canada Business Network 23,184 1,878 1,878 Enterprises and entrepreneurs have general information regarding government programs and services Excluding web access, 27,093 enterprises and entrepreneurs obtained customized information
Total 201,580 15,000 14,140    
Comments on Variance(s):
N/A
Results Achieved by Non-federal Partners:
N/A
Contact Information:
Marcie Girouard, Executive Director, Service Delivery and Partnerships, Small Business and Tourism Branch

 


DPR Horizontal Initiative
Name of Horizontal Initiative: 20% Paperwork Burden Reduction Initiative
Name of Lead Department(s): Industry Canada   Lead Department Program Activity:
Small Business and Marketplace Services and Regional Operations Sector � Economic Development
Start Date of the Horizontal Initiative:
Budget announcement: March 19, 2007		 End Date of the Horizontal Initiative:
March 20, 2009
Total Federal Funding Allocation (start to end date): N/A
Description of the Horizontal Initiative (including funding agreement):
This is an initiative to reduce paper burden borne by business by 20%. 13 key regulatory departments and agencies have established an inventory of administrative requirements and information obligations they impose on business that existed as of November 2006. The objective of this baseline count is to establish a benchmark on which the 20% reduction will be based.

Partner departments and agencies are reviewing obligations and requirements for which they are responsible and, where appropriate, introducing changes towards the goal of eliminating some 80,000 requirements and obligations by November 2008.

There is no funding attached to this initiative. Funding is dealt with in the context of existing programs and initiatives.
Strategic Outcome(s):
Improving how businesses comply with federal rules and regulations will improve regulatory efficiency and help businesses, particularly small businesses, focus their resources and efforts more on innovating and running a successful enterprise and less on complying with a regulatory or administrative burden.
Governance Structure(s):
Through the Small Business and Tourism Branch, Industry Canada is responsible for:
  • Leading and coordinating an interdepartmental committee to provide support, discuss best practices and provide additional support in identifying reduction opportunities
  • Developing and maintaining a web-based inventory application for departments and agencies to first record their baseline count of regulatory requirements and subsequently record reductions to their baseline counts
  • Monitoring progress of recorded reductions and providing status reports

Departments and agencies are responsible for reporting on and implementing necessary actions for reducing, by at least 20%, their baseline count of requirements and obligations. Departments and agencies are also responsible for implementing complementary initiatives that, although they may not contribute to reducing the count of regulatory requirements, will reduce burden on businesses, especially small businesses.

The Minister of Industry and the Minister of State (Small Business and Tourism) were the government�s lead spokespersons for the initiative.
Federal Partner(s) Federal Partner Program Activity Names of Programs for the Federal Partner(s) Total Allocation From Start to End Date Planned Spending 2008�09 Actual Spending 2008�09 Expected Results 2008�09 Results Achieved 2008�09
Agriculture and Agri-Food Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Canadian Food Inspection Agency Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Canadian Border Services Agency Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Environment Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Finance Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Canada Revenue Agency Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Fisheries and Oceans Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Health Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Human Resources and Skills Development Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Industry Canada Small Business and Marketplace Services and Regional Operations Sector � Economic Development 20% Paperwork Burden Reduction Not applicable Not applicable Not applicable Administrative and regulatory requirements contained in Industry Canada�s statutes, regulations, policies and forms will be eliminated.

Government-wide, some 80,000 requirements will be eliminated

 As of March 2009, Industry Canada had achieved a 15% reduction in its count of administrative and regulatory requirements.

Government achieved a 20.5% reduction
Natural Resources Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Statistics Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Transport Canada Not available 20% Paperwork Burden Reduction Not applicable Not applicable      
Total          
Comments on Variance(s):
N/A
Results Achieved by Non-federal Partners:
N/A
Contact Information:
John Connell, Director General, Small Business and Tourism Branch.


Date Modified: 2009-11-05
 
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