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Supporting Tools and Techniques

Act
Checklist
Glossary
Guide
Lexicon
Link
Policy

Presentation
Procedure
Process
Report
Standard
Template
Terminology

Act

Sorry, no records match: Act and Project Management

Checklist

An Enhanced Framework for the Management of Information Technology Projects - Part II Solutions: Putting the Principles to Work

Provides in Appendix I a questionnaire to assess the use of EMF related practices in government institutions.Also provides an overview on the original plan, intended audience, and relationships of the EMF.

http://www.tbs-sct.gc.ca/emf-cag/ppw-slp/ppw-slp00_e.asp

Checklists, Guidelines and Project Management Plan Guide

Provides a set of checklists in the context of the Gol program and related to Architecture and Infrastructure, Communication, Information Policy and Management, Legal, Organizational Readiness, Service Quality and Project Management.

http://publiservice.cio-dpi.gc.ca/gol-ged/projects/chck-list/chck-list_e.asp

DM's Guide to Successful IT Projects

Provides a list of factors to evaluate a project from aSenior management perspective.

http://www.tbs-sct.gc.ca/emf-cag/dm-guide/dm-guide_e.asp

e-Government Capacity Check © Diagnostic Tool

Provides a list of questions to obtain information on the capability of a government institution in the areas of e-strategy, IM/IT infrastructure, risk and program management, organizational capabilities, value chain management and performance.

http://www.tbs-sct.gc.ca/emf-cag/gcc-ec/ig-ge_e.asp

Enhanced Framework Questionnaire

Questionnaire to assist in the application of the EMF.

http://www.tbs-sct.gc.ca/emf-cag/solutions/ef-quest-ca/ef-quest-ca_e.asp

Guide to successful IT Projects - Parts I - II - III

Provides a list of factors influencing the success of a project and to be taken into consideration in the planning, implementation, and closure phases.

http://www.tbs-sct.gc.ca/emf-cag/pmguide/pm-guide_e.asp

Project Approval Checklist

Provides a list of activities to be done during Project Approval phase.

http://www.tbs-sct.gc.ca/emf-cag/pmg-ggp/pm-gp-process/approv-approb/approv-approb_e.asp

Project Closeout Checklist

Provides a list of activities to be done during Project Initiation phase.

http://www.tbs-sct.gc.ca/emf-cag/pmg-ggp/pm-gp-process/close-cloture/close-cloture_e.asp

Project Execution Checklist

Provides a list of activities to be done during Project Execution phase.

http://www.tbs-sct.gc.ca/emf-cag/pmg-ggp/pm-gp-process/implem-mise/implem-mise_e.asp

Project Initiation Checklist

Provides a list of activities to be done during the Project Initiation phase.

http://www.tbs-sct.gc.ca/emf-cag/pmg-ggp/pm-gp-process/start-demar/start-demar_e.asp

Project Planning Checklist

Provides a list of activities to be done during Project Planning phase.

http://www.tbs-sct.gc.ca/emf-cag/pmg-ggp/pm-gp-process/planning-plan/planning-plan_e.asp

Glossary

Capital Plan Glossary

Provides definitions for commonly used project management terms.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/tbm_122/abkglos_e.html

IEEE - Standard Glossary of Software Engineering Terminology (610.12-1990)

Provides definitions for commonly used software engineering terms.

http://www.ieee.org/

Guide

Audit and Review Guides

Provides a list of Audit and Review Guides related to Risk Management, Official Languages, Security and other GoC areas of activity.

http://publiservice.tbs-sct.gc.ca/Pubs_pol/dcgpubs/TB_H4/siglist_e.html

COCOMO Suite - University of Southern California,

Provides a model to estimate the cost, effort, and schedule when planning a new software development activity.

http://sunset.usc.edu/research/cocomosuite/index.html

Government On-line (GOL) Implementation Kit

Describes a set of tools and references for determining which programs currently being delivered through an organization are candidates for GOL exposure, and how to plan, justify, and launch the resulting project.

http://publiservice.pwgsc.gc.ca/goltoolkit/text/index-e.html

Guidelines for Shared Systems Business Cases

Describes guidelines when and how to prepare shared systems business cases.

http://publiservice.cio-dpi.gc.ca/ssi-isp/documents/2001-03/guidel/guidel_e.asp

Quality Services - Guides

Describes practices for quality service, including topics on client consultation, measuring client satisfaction, working with unions, establishing a supportive learning environment, recognition of individuals and teams, employee surveys, service standards, benchmarking, communications, effective complaint management, and implementing quality service.

http://www.tbs-sct.gc.ca/Pubs_pol/opepubs/TB_O/siglist_e.html

Shared Systems Initiative - Cluster Groups

Describes the management of clusters and provides alist of endorsed and non-endorsed clusters.

http://publiservice.cio-dpi.gc.ca/ssi-isp/cluster/systems-systemes_e.asp

Shared Systems Initiative - Domains

Describes the functional domains established across GoC.

http://publiservice.cio-dpi.gc.ca/ssi-isp/domains/domain-domaines_e.asp

Stretching The Tax Dollar - Make or Buy

Provides guidance to comparing the cost of in-house delivery with the cost of obtaining the service through a contract.

http://www.tbs-sct.gc.ca/pubs_pol/opepubs/TB_o3/MABU_e.html

TB Submissions Guide

Describes general information to prepare submissions to the Treasury Board, instructions for most common types of submissions (including Expenditure Management Submissions for projects), and guidance related to the signing and processing of submissions.

http://www.tbs-sct.gc.ca/pubs_pol/opepubs/tbm_162/siglist_e.html

Lexicon

GOL Glossary

Provides an English/French lexicon of 3000+ entries about Government On-Line and its many components, including technology infrastructure, privacy and computer security, business processes, people issues, communications and information management.

http://translationbureau.gc.ca/pwgsc_extranet/english/03_tools/03_pubs/en/x24.htm

Link

Centre for Software Engineering -Ireland

Describes the activities of the Center to be a national focal point and support service for the software development community.

http://www.cse.dcu.ie/

Chief Information Officer Branch (CIOB) Committees

Provides information on CIOB Branch Committees

http://publiservice.cio-dpi.gc.ca/cioscripts/committees/meetings/meet_e.asp?who=/

CIOB - Government On-Line: Serving Canadians Better

Provides an overview of guiding principles, list of funded projects, and publications of the GOL Program.

http://www.gol-ged.gc.ca/index_e.asp

CIOB - Portfolio and Issues Management Directorate

Provides an overview of the objectives and roles of the Portfolio and Issues Management Directorate as the single window, with respect to information management and information technology into the Chief Information Officer Branch for government institutions.

http://www.tbs-sct.gc.ca/pm-gp/index_e.asp

CIOB - Shared Systems Initiative

Provides an overview of the objectives and role of the Shared Systems Division to promote a co-operative approach among government departments to the acquisition and maintenance of "best of breed" administrative systems.

http://www.tbs-sct.gc.ca/ssi-isp/index_e.asp

CIOB - Strategic Infrastructure Initiative(SII)

Provides an overview of the objectives and roles of the SII as the interdepartmental program to design and deliver a common information technology and policy.

http://publiservice.cio-dpi.gc.ca/sii-iis/initiative/initiative_e.asp

GOL Checklist of Legal Issues

Provides a list of legal references related to the GOL Program

http://canada.justice.gc.ca/en/ps/ec/gol.html

IEEE - Guide to the Software Engineering Body of Knowledge (SWEBOK)

Provides definitions, topics and reference to articles and publications related to software engineering knowledge areas.

http://www.swebok.org

IEEE - Standards on Information Technology, Power and Energy, and Telecommunications industries

Prescribes software engineering and other information technology related standards.

http://www.ieee.org/

Info Source - Depository Services Program

Describes information about the Government of Canada, its organization and information holdings.

http://infosource.gc.ca/index-e.html

Information Systems Laboratory - University of Texas - Message Index of Software Process Improvement

Describes actions and accomplishments of the Information Systems Laboratory in applying the CMM model.

http://www.arlut.utexas.edu/~qubes/SEPG/

Institute of Public Finance Limited

Describes the activities of the Institute to provide guidance on Asset management, Best Value, e-Government, Governance, and Procurement.

http://www.ipf.co.uk/

International Function Point User Group (IFPUG) -Function Point Counting Practices Manual

Provides a methodology for software sizing.

http://www.ifpug.org/

ISACA - Control Objectives for Information and related Technology (COBIT)

Prescribes security and control practices that provides a reference framework in four domains Planning and Organization, Acquisition and Implementation, Delivery and Support, Monitoring) and as a key evaluation and analytical tool for IT performance audits.

http://www.isaca.org/cobit.htm

ISO/IEC International Standard for Software Lifecycle Processes (ISO 12207)

Prescribes a framework for software life-cycle processes from concept through retirement. It prescribes primary processes for the acquisition, supply, development, operation and maintenance of software, and also, specifies corporate and organizational lifecycle processes.

http://www.iso.ch/

IT Governance Portal

Describes the activities of the IT Governance Institute to develop and advance awareness of the link between IT and enterprise governance, and offers best practice guidance on the management of IT-related risks.

http://www.itgovernance.org/index2.htm

ITIL - Information Technology Infrastructure Library

Prescribes processes for service support and service delivery, some of them also used in Project Management.

http://www.itil.co.uk/

New South Wales Government's (NSW) Office of Information Technology

Provides access to NSW-OIT news, strategies and IM/IT policies, standards, and guidelines.

http://www.oit.nsw.gov.au/

NewGrange Center for Project Management

Describes the activities of the Center to build a community of practice among project managers.

http://www.newgrange.org/

Office of Government Commerce (OCG) - UK

Provides access to OGC news, publications, services information and content on particular topics or initiatives of particular interest to members of the government IT and project management community.

http://www.ogc.gov.uk

Office of Government Commerce (OCG) - UK - PRINCE^TM methodology

Prescribes a project management method covering the organisation, management and control of projects.

http://www.ogc.gov.uk/ogc/ogchelp.nsf/pages/redirect.html

Ontario Gov CIO

Describes the Government of Ontario Information and Information Technology Agenda, including aspects such as e-government, policies, standards, and guidelines, infrastructure services, procurement, and organization

http://www.cio.gov.on.ca/scripts/index_.asp?action=31&P_ID=1&N_ID=1&U_ID=0

PMForum

Provides access to news, publications, services produced by project management experts and organizations worldwide.

http://www.pmforum.org/

PMI - Guide to the Project Management Body of Knowledge (PMBOK)

Prescribes generally accepted processes to manage projects through their life cycle.

http://www.pmi.org/

PMI - Project Management Institute

Describes the products and services of the association to promote project management.

http://www.pmi.org/

Practical Software and System Measurement Support Center

Describes the products and services of the Center to promote best practices used by measurement professionals within the software and system acquisition and engineering communities.

http://www.psmsc.com/

SEI - The Capability Maturity Model-Integrated SE/SW

Prescribes goals and practices for the development of systems and software grouped into project management, support, engineering and process improvement processes.

http://www.sei.cmu.edu/

Software Exchange Service

Provides a focal point to promote the sharing of government-owned applications software, documentation, and related information among government institutions.

http://publiservice.gc.ca/softwareexchange/index-e.html

Software Exchange Service The Project Management Framework (PMF), version 2.0 - 827

Provides a brief overview of AAFC Project Management Framework - a web enabled toolkit with guidelines and templates to assist in the planning, execution and closure of IM/IT projects.

http://publiservice.gc.ca/softwareexchange/827-e.html

Software Program Managers Network

Offers free downloads through Integrated Computer Engineering (ICE) website of their Project Control Panel? and Risk Radar? software. Project Control Panel? provides for a visual representation of the state of health of a project and Risk Radar? provides standard MS Access database functions that allow entering, prioritizing, and reporting risks. Please refer to ICE disclaimer and copyright notice before downloading.

http://www.spmn.com/

SPIN - Software Process Improvement Network

Lists regional groups called "SPINs" that meet and share their experiences initiating and sustaining software process improvement programs.

http://www.sei.cmu.edu/collaborating/spins/spins.html

Standards Council of Canada

Describes the activities of the Council to coordinate organizations and individuals involved in standards development and provides search facilities to find standards and regulations.

http://www.scc.ca/

Policy

Capital Assets - TB Accounting Standard

Prescribes the requirements to ensure that all capital assets (purchased, constructed, developed or otherwise acquired) held by a department are properly valued and recorded.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/accstd/capasset1_e.html

Common Services Policy

Sets a strategic direction and provides authority to reform the role of common service organizations to create a more streamlined, efficient and responsive public service. Defines optional and mandatory common services, and establishes the need for managers of common services to ensure they have relevant, timely and reliable information about the performance of their programs.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/tb_93/csp_e.html

Cost Recovery and Charging Policy

Prescribes the guiding principles for cost recovery and charging activities of departments and agencies. Establishes the need for participatory consultation between departments and agencies and their clients before introducing or amending user charges, and on a continuing basis thereafter.

http://www.tbs-sct.gc.ca/pubs_pol/opepubs/tb_h/crp_e.html

Employment Equity Policy

Prescribes the requirements to provide quality services to all Canadians by establishing, within the federal Public Service, a workforce of qualified employees while ensuring that its obligations under the Employment Equity Act are met.

http://www.tbs-sct.gc.ca/Pubs_pol/hrpubs/TB_852/ee_e.html

Evaluation Policy

Prescribes the requirements to have timely, strategically focussed, objective and evidence-based information on the performance of its policies, programs, and initiatives to produce better results for Canadians.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/tbm_161/ep-pe_e.html

Federal Identity Program

Prescribes the requirements to use corporate identity standards - symbols, signatures, and titles - to identify federal institutions, programs, and services. The titles and abbreviations of government institutions subject to the Federal Identity Program (FIP) are described in http://www.tbs-sct.gc.ca/Pubs_pol/sipubs/TB_FIP/titlesoffedorg_e.html

http://www.tbs-sct.gc.ca/Pubs_pol/sipubs/TB_fip/siglist_e.html

Long Term Capital Plan

Prescribes the requirements for planning the management and investment in capital assets over the longer term and with due consideration given to the life cycle management, and the use of the Long-term Capital Plan (LTCP) to assist in overall management of projects and supporting capital assets.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/tbm_122/chapt1-1_e.html

Management of Major Crown Projects Policy

Prescribes additional project management requirements for projects that are assessed as high risk and that are normally over $Cdn100M.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/TBM_122/CHAPT2-3_e.html

Policy on Language of Work in "Bilingual" Regions

Prescribes the requirements for government institutions to create conducive work environments in bilingual regions that will accommodate the effective use of both official languages.

http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/CHAP2_1_e.html

Policy on Language of Work in "Unilingual" Regions

Prescribes the requirements for government institutions to fulfil their obligations with regard to the language-of-work rights of employees who work in Unilingual regions.

http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/CHAP2_2_e.html

Project Approval Policy

Prescribes the requirements to obtain Treasury Board approval for projects where the total estimated cost of the project exceeds the level that the sponsoring minister can approve or when there has been a significant change to the baseline established in the initial Treasury Board approval of the project. The TB Departmental Approval Authorities prescribe the spending limitations of each Department.

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/TBM_122/chap2-1_e.html

Project Management Policy

Prescribes the requirements and responsibilities for the management of government-funded projects

http://www.tbs-sct.gc.ca/pubs_pol/dcgpubs/TBM_122/CHAPT2-2_e.html

Treasury Board Accounting Standard 1.1 Policies and Principles

Prescribes the requirements for government institutions to produce annually a full set of financial statements that can withstand the test of audit.

http://www.tbs-sct.gc.ca/Pubs_pol/dcgpubs/accstd/polprinc_e.html

Presentation

Provides an overview of the key elements of the key elemnts to assess organizational capabilities to deliver GOL Initiatives. KMPG, GOL Symposium , 2000

http://www.tbs-sct.gc.ca/emf-cag/gcc-ec/capacity-check/page01_e.asp?bp=1

Enhancing Alignment of IM/IT with Business

Provides an overview of the opportunities for improving IM/IT investments and the role and plans of the EMF. Chief Information Officer Branch, Treasury Board Secretariat, EMF Symposium, 1999

http://www.tbs-sct.gc.ca/emf-cag/pres/emfsymposium99/enhancedalignment/page01_e.asp?bp=1

Managing for Value and Getting Results

Provides an overview of what leading organizations do to manage IM/IT investments and a list of lessons learned. David L. Mc.Clure, U.S. General Accounting Office, EMF Symposium, 1999

http://www.tbs-sct.gc.ca/emf-cag/pres/emfsymposium99/managingvalue/page01_e.asp?bp=1

Managing IM/IT for Results

Provides an overview of the track record of IM/IT investments and the need for Performance Management. Chief Information Officer Branch, Treasury Board Secretariat, EMF Symposium, 1999,

http://www.tbs-sct.gc.ca/emf-cag/pres/emfsymposium99/result/page01_e.asp?bp=1

Procedure

Business Continuity Plan Outline

Defines the approach, roles and responsibilities, and high-level outline of the Business Continuity Plan

http://www.tbs-sct.gc.ca/emf-cag/busconplan/bconplan_e.asp

Business Continuity Procedure

Describes the steps involved in minimizing the effect of the potential loss of equipment, facilities and data (including electronic files).

http://www.tbs-sct.gc.ca/emf-cag/busconproc/bconproc_e.asp

Change Management Plan Outline

Defines the approach, roles and responsibilities, and high-level outline of the Change Management Plan

http://www.tbs-sct.gc.ca/emf-cag/chgemgmt/cmpo-vpgc_e.asp

Process

An Enhanced Framework for the Management of Information Technology Projects - Project Management Process

Describes the processes necessary to support IM/IT delivery commitments at the portfolio level, including organisation-wide processes at the portfolio level, and project-based processes at the project level.

http://www.tbs-sct.gc.ca/emf-cag/ppto-gtpss/mngt-gestion/mngt-gestion_e.asp

An Enhanced Framework for the Management of Information Technology Projects - Project Planning Process

Describes the process to be followed by a project manager to plan a project.

http://www.tbs-sct.gc.ca/emf-cag/ppto-gtpss/plan-proj/plan-proj_e.asp

An Enhanced Framework for the Management of Information Technology Projects - Project Tracking and Oversight Process

Describes the process to be followed by a project manager to track a project.

http://www.tbs-sct.gc.ca/emf-cag/ppto-gtpss/tracking-suivi/tracking-suivi_e.asp

Report

An Enhanced Framework for the Management of Information Technology Projects (EMF)

Provides background information on the purpose, scope, and justification for the EMF.

http://www.tbs-sct.gc.ca/emf-cag/framework/emf_technology_projects00_e.asp

An Enhanced Framework for the Management of Information Technology Projects Establishing the Baseline - Government-Wide Summary and Analysis of IT Project Practices

Provides the results from a series of workshops that examined the federal government's existing practices in managing and delivering IT projects.

http://www.tbs-sct.gc.ca/emf-cag/baseline/ebl-dbr00_e.asp

E-Government: a strategic framework for public services in the Information Age

Describes a strategy for Information Age Government. Institute of Public Finance and Accountancy, UK. 2000

http://www.ipf.co.uk/egovernment/posts/post2.htm

Function Points Bibliography

Lists bibliographic references dealing with various aspects of function points

http://www.qucis.queensu.ca/Software-Engineering/funcpoints.html

Information Technology Investment Management: A framework for assessing and improving Process Maturity

Describes a model to select/control/evaluate IT investments.

http://www.gao.gov/special.pubs/10_1_23.pdf

Management of Large Public IT Projects - Canada

Provides a synopsis of the EMF, a number of case studies, lessons learned and references to further material on the management of large public IT projects. (Country report submitted to OECD Expert Meeting).

http://www.tbs-sct.gc.ca/emf-cag/largeitproj/lrg-public-it-grnd-ti00_e.asp

Reports from the President of the Treasury Board

Provides a list of reports from the President of the Treasury Board related to Access to Information and Privacy, Crown Corporations, Employment Equity, Results-based Management, Accountability and Review, Official Languages , Public Accounts , Quality Services, and Other Government-wide Initiatives .

http://www.tbs-sct.gc.ca/report_e.html#access

Results for Canadians: A Management Framework for the Government of Canada

Sts out a framework for management in the Government of Canada and an agenda for change in the way that departments and agencies manage and deliver their programs and services

http://www.tbs-sct.gc.ca/res_can/rc_e.html

Software Cost Estimation and Control

Describes the result of a study on software cost estimation methodologies.

http://wwwsel.iit.nrc.ca/abstracts/NRC37116.abs

Strategic Directions for IM/IT in Government Towards Citizen-Centred Service Delivery

Describes the drivers of government renewal and CIOB's approach to leadership and strategic response.

http://www.tbs-sct.gc.ca/cio-dpi/info/strategic/strat00_e.asp?bp=1

Strategic Directions for Information Management and Information Technology

Outlines a vision and a series of priorities that will lever government's significant IM/IT investments towards a more integrated, collaborative model of government.

http://www.tbs-sct.gc.ca/pubs_pol/ciopubs/tb_oimp/sdimit_e.html

Standard

Sorry, no records match: Standard and Project Management

Template

An Enhanced Framework for the Management of Information Technology Projects - Project Charter

Provides a template and instructions to develop an effective project charter for IM/IT projects.

http://www.tbs-sct.gc.ca/emf-cag/charter/pgc-gcp00_e.asp

An Enhanced Framework for the Management of Information Technology Projects - Project Plan Template

Provides a template and instructions to develop an effective project plan for IM/IT projects.

http://www.tbs-sct.gc.ca/emf-cag/ppto-gtpss/projplantemplate/ppt-mpp00_e.asp

An Enhanced Framework for the Management of Information Technology Projects - Project Resources and Schedule Template

Provides a template to estimate the project size (software), effort, schedule and cost.

http://www.tbs-sct.gc.ca/emf-cag/ppto-gtpss/schdl-calndr/schdl-calndr_e.asp

Project submission template - effective project approval

Provides a template and instructions to develop an effective project approval (EPA) for IM/IT and Major Crown Projects.

Note: To be assigned

Project submission template - preliminary project approval

Provides a template and instructions to develop a preliminary project approval (PPA) for IM/IT and Major Crown Projects.

Note: To be assigned

The Enhanced Management Framework for IM/IT Executive Dashboard

Provides a snapshot, for senior management, of the overall "health" of an IM/IT project.

http://www.tbs-sct.gc.ca/emf-cag/model/ed-td/ed-td_e.asp

Terminology

Translation Bureau

Provides translation and linguistic services to the government institutions.

http://translationbureau.gc.ca/pwgsc_extranet/english/menu_e.htm