2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 48 41 7 2 2 0 0 89 4 46
2019 FO-02 52 36 9 0 4 0 0 87 4 25
2019 FO-03 27 59 7 7 0 0 0 86 7 15
2018 FO 31 58 8 0 4 0 0 88 4 46
2018 FO-02 32 51 11 0 6 0 0 82 6 24
2018 FO-03 31 69 0 0 0 0 0 100 0 15
2017 FO 39 41 10 8 3 0 0 79 11 46
2017 FO-02 38 44 10 4 4 0 0 82 8 33
2014 FO 37 37 6 14 4 3 0 76 18 64
2014 FO-02 33 35 7 19 7 0 0 67 26 34
2014 FO-03 60 29 6 6 0 0 0 88 6 16
2011 FO 37 36 12 11 5 0 0 73 16 103
2011 FO-02 27 47 12 10 4 0 0 73 14 49
2011 FO-03 48 22 11 11 7 0 0 71 18 27
2008 FO 37 40 12 9 2 0 0 77 11 101
2008 FO-02 40 48 6 2 4 0 0 88 6 51
2008 FO-03 36 27 18 19 0 0 0 63 19 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 39 40 11 6 4 0 0 79 10 46
2019 FO-02 39 38 16 4 4 0 0 76 7 25
2019 FO-03 34 52 7 7 0 0 0 86 7 15
2018 FO 30 53 9 2 5 0 0 83 8 45
2018 FO-02 34 37 14 4 10 0 0 71 14 23
2018 FO-03 38 62 0 0 0 0 0 100 0 15
2017 FO 34 39 6 10 11 0 0 73 21 46
2017 FO-02 34 38 8 6 14 0 0 72 20 33

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 62 30 3 2 2 0 0 92 4 46
2019 FO-02 58 32 6 0 4 0 0 90 4 25
2019 FO-03 61 32 0 7 0 0 0 93 7 15
2018 FO 45 50 5 0 0 0 0 95 0 46
2018 FO-02 46 48 6 0 0 0 0 94 0 24
2018 FO-03 43 57 0 0 0 0 0 100 0 15
2017 FO 57 32 7 5 0 0 0 89 5 46
2017 FO-02 57 37 6 0 0 0 0 94 0 33
2014 FO 64 21 3 8 1 3 0 88 10 63
2014 FO-02 58 23 2 15 2 0 0 81 17 33
2014 FO-03 77 17 6 0 0 0 0 94 0 16
2011 FO 60 26 8 6 1 0 0 86 7 102
2011 FO-02 54 29 12 2 2 0 0 83 4 48
2011 FO-03 60 26 4 11 0 0 0 85 11 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 51 34 14 0 2 0 0 84 2 46
2019 FO-02 53 27 16 0 4 0 0 80 4 25
2019 FO-03 34 52 14 0 0 0 0 86 0 15
2018 FO 47 46 7 0 0 0 0 93 0 46
2018 FO-02 52 38 10 0 0 0 0 90 0 24
2018 FO-03 38 62 0 0 0 0 0 100 0 15
2017 FO 49 38 5 5 3 0 0 87 8 46
2017 FO-02 52 40 4 0 4 0 0 92 4 33
2014 FO 51 22 11 5 8 3 0 76 13 64
2014 FO-02 43 21 11 9 14 0 0 65 24 34
2014 FO-03 77 18 6 0 0 0 0 94 0 16
2011 FO 46 35 8 8 2 1 0 82 10 103
2011 FO-02 41 41 8 8 0 2 0 83 8 49
2011 FO-03 48 22 11 11 8 0 0 71 18 27
2008 FO 48 33 9 6 4 1 0 82 9 101
2008 FO-02 48 42 4 2 4 0 0 90 6 51
2008 FO-03 48 18 12 13 5 3 0 68 19 28

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 38 29 18 7 8 0 0 67 15 46
2019 FO-02 35 32 13 10 10 0 0 67 20 25
2019 FO-03 34 26 33 0 7 0 0 61 7 15
2018 FO 27 43 21 8 0 0 0 71 8 45
2018 FO-02 24 41 20 14 0 0 0 66 14 23
2018 FO-03 26 60 14 0 0 0 0 86 0 15
2017 FO 40 33 19 4 3 0 0 73 8 46
2017 FO-02 46 32 14 3 4 0 0 78 7 33
2014 FO 30 30 18 4 12 4 2 64 17 64
2014 FO-02 23 25 23 2 21 2 3 50 25 34
2014 FO-03 43 39 12 6 0 0 0 82 6 16
2011 FO 29 38 16 7 9 1 0 67 17 103
2011 FO-02 21 43 18 4 12 2 0 65 17 49
2011 FO-03 38 30 11 11 11 0 0 67 22 27

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 30 38 16 9 8 0 0 67 17 46
2019 FO-02 34 36 10 10 10 0 0 70 20 25
2019 FO-03 14 47 33 0 7 0 0 61 7 15
2018 FO 25 40 32 3 0 0 0 65 3 44
2018 FO-02 24 45 31 0 0 0 0 69 0 22
2018 FO-03 26 37 28 9 0 0 0 63 9 15
2017 FO 43 32 21 4 0 0 0 75 4 46
2017 FO-02 50 30 16 3 0 0 0 80 3 33
2014 FO 29 29 20 6 12 4 0 61 19 64
2014 FO-02 21 25 25 9 17 3 0 47 26 34
2014 FO-03 43 39 12 0 6 0 0 82 6 16
2011 FO 24 43 13 9 9 1 0 69 18 101
2011 FO-02 21 46 20 4 8 0 0 67 12 48
2011 FO-03 32 22 11 20 15 0 0 54 35 26
2008 FO 27 40 13 9 11 0 0 67 19 100
2008 FO-02 25 45 18 4 8 0 0 70 12 51
2008 FO-03 24 34 3 19 20 0 0 57 39 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 23 32 24 8 12 2 0 56 20 46
2019 FO-02 14 28 31 10 17 0 0 42 27 25
2019 FO-03 27 33 19 7 7 7 0 65 15 15
2018 FO 30 30 27 4 2 6 0 65 7 44
2018 FO-02 28 21 33 4 4 10 0 55 8 23
2018 FO-03 33 39 21 7 0 0 0 72 7 15
2017 FO 41 21 21 17 0 1 0 62 17 46
2017 FO-02 46 20 18 15 0 0 0 67 15 33
2014 FO 41 21 7 10 16 6 0 66 27 64
2014 FO-02 30 21 9 9 28 3 0 52 38 34
2014 FO-03 66 26 0 8 0 0 0 92 8 16
2011 FO 31 28 13 16 7 5 0 62 24 103
2011 FO-02 31 26 18 10 12 2 0 59 23 49
2011 FO-03 34 26 7 26 7 0 0 60 33 27
2008 FO 27 28 17 12 12 4 0 57 25 100
2008 FO-02 30 20 22 13 14 2 0 50 27 51
2008 FO-03 21 37 12 15 12 3 0 60 28 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 40 39 15 4 2 0 0 79 6 46
2019 FO-02 26 47 16 7 4 0 0 73 10 25
2019 FO-03 67 27 5 0 0 0 0 95 0 15

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 37 34 23 3 2 0 0 72 5 46
2019 FO-02 32 39 23 3 4 0 0 70 7 25
2019 FO-03 47 33 20 0 0 0 0 80 0 15
2018 FO 50 38 9 0 1 2 0 90 2 46
2018 FO-02 51 37 6 0 3 4 0 91 3 24
2018 FO-03 53 40 7 0 0 0 0 93 0 15
2017 FO 53 28 14 3 0 1 0 83 3 46
2017 FO-02 58 26 14 2 0 0 0 84 2 33
2014 FO 43 23 7 12 11 4 0 69 24 64
2014 FO-02 42 21 7 12 17 2 0 64 29 34
2014 FO-03 49 26 14 12 0 0 0 75 12 16
2011 FO 36 36 12 8 7 2 0 73 15 102
2011 FO-02 33 38 8 12 6 2 0 73 19 49
2011 FO-03 52 26 11 0 11 0 0 78 11 27
2008 FO 29 36 14 13 7 1 1 66 20 101
2008 FO-02 26 31 24 14 3 2 0 58 17 51
2008 FO-03 29 39 0 12 17 0 3 71 29 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 39 32 13 6 10 0 0 72 15 46
2019 FO-02 39 28 13 7 14 0 0 67 21 25
2019 FO-03 41 45 14 0 0 0 0 86 0 15
2018 FO 50 40 11 0 0 0 0 89 0 46
2018 FO-02 57 33 10 0 0 0 0 90 0 24
2018 FO-03 39 54 7 0 0 0 0 93 0 15
2017 FO 54 30 9 6 0 0 0 85 6 46
2017 FO-02 60 26 5 8 0 0 0 86 8 33
2014 FO 42 26 4 14 11 4 0 70 25 64
2014 FO-02 42 23 4 14 14 2 0 67 29 34
2014 FO-03 48 32 8 12 0 0 0 80 12 16
2011 FO 33 33 13 10 10 2 0 67 20 102
2011 FO-02 26 37 17 10 8 2 0 64 19 49
2011 FO-03 48 26 7 8 11 0 0 74 19 27
2008 FO 28 35 13 11 10 2 0 65 22 100
2008 FO-02 28 38 12 15 6 0 0 67 21 51
2008 FO-03 31 32 9 6 19 3 0 64 26 28

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 49 32 8 3 8 0 0 81 11 46
2019 FO-02 56 21 7 3 14 0 0 76 17 25
2019 FO-03 41 52 7 0 0 0 0 93 0 15
2018 FO 60 31 9 0 0 0 0 91 0 45
2018 FO-02 69 21 10 0 0 0 0 90 0 23
2018 FO-03 53 47 0 0 0 0 0 100 0 15
2017 FO 58 27 15 0 0 0 0 85 0 46
2017 FO-02 62 24 14 0 0 0 0 86 0 33
2014 FO 39 28 11 5 14 3 0 68 20 64
2014 FO-02 39 23 7 9 21 0 0 62 31 34
2014 FO-03 49 31 14 0 6 0 0 80 6 16

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 18 54 15 4 0 9 0 79 4 46
2019 FO-02 14 59 19 4 0 4 0 76 4 25
2019 FO-03 20 52 7 0 0 20 0 91 0 15
2018 FO 32 43 16 2 2 5 0 79 4 46
2018 FO-02 31 47 15 0 4 4 0 81 4 24
2018 FO-03 35 28 21 7 0 9 0 69 8 15
2017 FO 34 36 19 5 5 2 0 71 10 46
2017 FO-02 36 38 14 6 4 2 0 75 10 33
2014 FO 33 25 10 10 10 10 1 66 23 64
2014 FO-02 26 21 9 19 14 9 2 53 37 34
2014 FO-03 38 40 5 0 6 11 0 88 7 16
2011 FO 24 32 20 6 9 9 0 61 17 103
2011 FO-02 23 26 26 4 10 10 0 55 16 49
2011 FO-03 23 37 15 11 11 4 0 62 23 27

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 18 35 29 10 8 0 0 53 18 46
2019 FO-02 14 35 27 10 14 0 0 49 24 25
2019 FO-03 14 40 40 7 0 0 0 54 7 15
2018 FO 32 36 22 8 2 0 0 68 10 46
2018 FO-02 27 37 32 0 4 0 0 65 4 24
2018 FO-03 28 37 7 28 0 0 0 65 28 15
2017 FO 26 39 22 6 6 0 0 65 13 46
2017 FO-02 28 42 20 4 6 0 0 69 10 33
2014 FO 22 35 17 13 10 4 0 59 24 63
2014 FO-02 12 33 18 21 14 2 0 46 36 34
2014 FO-03 34 42 12 6 6 0 0 75 12 15
2011 FO 19 37 16 11 14 3 0 57 26 103
2011 FO-02 19 36 18 10 16 0 0 55 27 49
2011 FO-03 16 36 11 15 18 4 0 54 34 27
2008 FO 15 33 21 12 19 0 0 48 30 101
2008 FO-02 9 37 20 18 17 0 0 46 35 51
2008 FO-03 23 27 16 0 34 0 0 50 34 28

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 8 41 21 19 10 0 0 50 29 45
2019 FO-02 11 36 24 11 18 0 0 47 29 24
2019 FO-03 7 47 19 27 0 0 0 54 27 15
2018 FO 19 33 17 21 8 2 0 53 30 45
2018 FO-02 18 33 23 14 10 3 0 52 24 24
2018 FO-03 23 33 7 30 7 0 0 56 37 15
2017 FO 22 31 33 5 10 0 0 53 14 46
2017 FO-02 26 30 30 4 10 0 0 56 14 33
2014 FO 15 30 16 21 9 9 0 49 33 64
2014 FO-02 5 33 11 30 12 9 0 42 46 34
2014 FO-03 26 34 23 6 6 6 0 63 12 16
2011 FO 10 32 21 14 14 9 0 47 31 103
2011 FO-02 6 37 20 10 18 8 0 47 31 49
2011 FO-03 12 30 14 11 18 15 0 49 34 27
2008 FO 6 30 24 19 19 2 0 37 39 101
2008 FO-02 5 23 23 30 15 4 0 29 47 51
2008 FO-03 5 42 13 6 34 0 0 47 40 28

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 8 38 23 17 14 0 0 46 31 46
2019 FO-02 10 39 23 4 24 0 0 49 28 25
2019 FO-03 7 32 21 41 0 0 0 39 41 15
2018 FO 10 28 38 21 4 0 0 38 24 46
2018 FO-02 0 30 47 17 6 0 0 30 23 24
2018 FO-03 30 7 26 37 0 0 0 36 37 15
2017 FO 24 33 13 18 12 0 0 57 30 45
2017 FO-02 27 33 15 13 13 0 0 60 26 32
2014 FO 19 26 13 24 13 5 0 47 38 64
2014 FO-02 9 30 7 32 17 5 0 42 51 34
2014 FO-03 26 34 22 12 6 0 0 60 18 16
2011 FO 12 35 20 20 10 2 0 48 31 103
2011 FO-02 10 39 23 18 10 0 0 49 28 49
2011 FO-03 12 29 22 19 18 0 0 41 37 27
2008 FO 7 32 20 22 15 3 0 41 38 100
2008 FO-02 6 29 24 24 12 4 0 36 38 51
2008 FO-03 8 35 9 24 23 0 0 44 47 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 29 42 14 14 2 0 0 71 16 46
2019 FO-02 28 45 10 13 4 0 0 73 17 25
2019 FO-03 34 32 20 14 0 0 0 66 14 15
2018 FO 12 58 21 4 5 0 0 71 9 46
2018 FO-02 14 47 24 6 9 0 0 61 15 24
2018 FO-03 14 72 14 0 0 0 0 86 0 15
2017 FO 25 42 13 11 9 0 0 67 21 46
2017 FO-02 24 43 8 12 12 0 0 68 24 33
2014 FO 25 34 10 15 13 3 1 61 29 64
2014 FO-02 26 22 9 24 17 0 2 49 42 34
2014 FO-03 26 62 12 0 0 0 0 88 0 16
2011 FO 19 43 16 16 7 0 0 62 22 103
2011 FO-02 20 45 12 14 8 0 0 65 22 49
2011 FO-03 20 47 18 8 7 0 0 67 15 27

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 30 52 7 11 0 0 0 82 11 46
2019 FO-02 35 49 9 7 0 0 0 84 7 25
2019 FO-03 14 59 7 20 0 0 0 73 20 15
2018 FO 40 45 9 2 4 0 0 86 6 45
2018 FO-02 57 26 10 0 6 0 0 84 6 23
2018 FO-03 19 69 5 7 0 0 0 88 7 15
2017 FO 31 58 7 2 2 0 0 89 3 46
2017 FO-02 32 60 4 2 2 0 0 92 4 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 34 37 15 11 2 0 0 71 14 46
2019 FO-02 26 38 16 17 4 0 0 64 21 25
2019 FO-03 48 39 14 0 0 0 0 86 0 15
2018 FO 55 28 15 1 1 0 0 82 3 46
2018 FO-02 61 21 16 0 3 0 0 82 3 24
2018 FO-03 48 38 14 0 0 0 0 86 0 15
2017 FO 39 44 11 0 6 0 0 83 6 46
2017 FO-02 48 36 8 0 8 0 0 84 8 33
2014 FO 38 27 12 8 12 3 0 67 20 64
2014 FO-02 35 23 14 11 17 0 0 58 28 34
2014 FO-03 49 43 8 0 0 0 0 92 0 16
2011 FO 34 36 11 12 7 1 0 70 19 102
2011 FO-02 33 30 16 12 6 2 0 65 19 49
2011 FO-03 38 29 11 15 8 0 0 66 23 27
2008 FO 29 39 11 11 10 0 0 67 21 101
2008 FO-02 32 32 10 17 8 0 0 64 26 51
2008 FO-03 28 31 13 9 19 0 0 59 29 28

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 27 44 11 10 8 0 0 72 17 46
2019 FO-02 22 42 16 7 13 0 0 64 20 25
2019 FO-03 27 54 5 14 0 0 0 81 14 15
2018 FO 25 60 10 5 0 0 0 85 5 45
2018 FO-02 21 66 13 0 0 0 0 87 0 23
2018 FO-03 38 55 0 7 0 0 0 93 7 15
2017 FO 48 28 11 6 6 0 0 76 13 45
2017 FO-02 52 21 10 8 8 0 0 73 17 32
2014 FO 28 43 9 12 5 0 4 73 18 64
2014 FO-02 19 48 8 16 7 0 2 68 24 34
2014 FO-03 43 45 6 6 0 0 0 88 6 16
2011 FO 28 44 12 9 7 0 0 72 16 102
2011 FO-02 29 42 19 4 6 0 0 71 10 48
2011 FO-03 38 40 0 11 11 0 0 78 22 27
2008 FO 14 46 17 17 4 0 2 62 21 101
2008 FO-02 13 46 15 19 6 0 2 60 25 51
2008 FO-03 27 25 21 24 3 0 0 52 27 28

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 11 26 33 21 7 2 0 38 28 44
2019 FO-02 3 21 43 25 8 0 0 24 33 24
2019 FO-03 20 32 20 20 7 0 0 52 27 15
2018 FO 9 36 34 17 4 0 0 45 21 46
2018 FO-02 3 34 37 24 3 0 0 36 26 24
2018 FO-03 12 43 28 7 9 0 0 56 16 15
2017 FO 25 27 26 11 11 0 0 52 22 46
2017 FO-02 30 27 20 10 14 0 0 57 24 33
2014 FO 14 33 18 12 14 8 1 51 29 64
2014 FO-02 17 20 25 14 19 5 0 39 35 34
2014 FO-03 6 57 11 12 6 8 0 69 19 16
2011 FO 24 31 16 13 16 1 0 55 29 102
2011 FO-02 19 31 19 15 17 0 0 50 31 48
2011 FO-03 30 29 8 22 11 0 0 59 33 27
2008 FO 11 33 23 13 16 2 2 46 31 101
2008 FO-02 11 29 29 9 17 2 2 41 28 51
2008 FO-03 18 27 12 15 29 0 0 45 43 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 12 14 18 30 19 0 6 28 52 46
2019 FO-02 4 14 16 38 25 0 3 18 66 25
2019 FO-03 20 20 25 20 14 0 0 41 34 15
2018 FO 7 29 13 29 21 0 2 36 51 46
2018 FO-02 0 16 12 35 37 0 0 16 72 24
2018 FO-03 10 50 14 21 0 0 5 63 22 15
2017 FO 8 23 16 25 19 0 9 34 49 46
2017 FO-02 8 22 16 17 25 0 12 34 48 33
2014 FO 11 14 13 12 36 9 5 29 56 64
2014 FO-02 11 7 14 7 47 5 9 21 63 34
2014 FO-03 6 19 18 18 26 14 0 29 50 16
2011 FO 16 24 15 15 28 1 1 41 44 102
2011 FO-02 10 17 19 16 38 0 0 27 54 48
2011 FO-03 15 34 4 19 25 0 4 51 46 27
2008 FO 9 24 19 21 21 3 3 36 44 101
2008 FO-02 6 18 26 22 21 2 4 26 46 51
2008 FO-03 20 32 6 15 24 3 0 53 40 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 53 21 10 4 2 4 6 82 7 46
2019 FO-02 59 18 10 0 0 7 7 88 0 25
2019 FO-03 33 34 13 14 7 0 0 67 20 15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 54 8 6 8 4 9 10 77 15 46
2019 FO-02 58 10 7 7 4 7 7 79 12 25
2019 FO-03 46 7 7 14 7 13 7 66 25 15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 38 18 25 8 2 2 8 62 10 46
2019 FO-02 38 18 25 10 0 3 6 61 11 25
2019 FO-03 39 26 34 0 0 0 0 66 0 15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 37 17 13 16 6 2 8 61 25 44
2019 FO-02 36 11 18 18 11 3 3 51 30 24
2019 FO-03 39 33 7 14 0 0 7 78 15 15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 29 11 23 8 19 3 8 44 30 45
2019 FO-02 27 4 33 10 17 3 6 34 30 25
2019 FO-03 33 26 14 0 27 0 0 59 27 15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 62 17 5 4 2 2 8 89 6 45
2019 FO-02 66 12 0 7 0 3 11 91 9 24
2019 FO-03 60 26 14 0 0 0 0 86 0 15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 85 4 0 4 0 4 4 96 4 46
2019 FO-02 76 7 0 4 0 7 7 96 4 25
2019 FO-03 100 0 0 0 0 0 0 100 0 15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 83 4 2 0 2 4 6 96 2 46
2019 FO-02 80 3 4 0 0 7 7 96 0 25
2019 FO-03 94 6 0 0 0 0 0 100 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 34 37 13 7 8 0 0 71 16 45
2019 FO-02 36 29 15 6 14 0 0 65 20 25
2019 FO-03 27 52 14 7 0 0 0 80 7 15
2018 FO 29 47 10 14 0 0 0 76 14 46
2018 FO-02 31 51 9 10 0 0 0 81 10 24
2018 FO-03 28 37 7 28 0 0 0 65 28 15
2017 FO 31 46 6 7 8 0 2 79 15 45
2017 FO-02 34 48 6 0 10 0 2 83 10 33
2014 FO 24 36 10 12 13 3 2 63 26 64
2014 FO-02 23 27 12 17 19 0 2 51 36 34
2014 FO-03 38 51 0 0 6 0 5 94 6 16
2011 FO 29 33 15 14 8 1 0 63 22 102
2011 FO-02 31 33 17 15 4 0 0 64 19 48
2011 FO-03 34 32 11 11 12 0 0 66 23 27

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 43 24 21 4 8 0 0 67 12 46
2019 FO-02 39 27 16 3 14 0 0 67 17 25
2019 FO-03 47 19 27 7 0 0 0 66 7 15
2018 FO 33 42 15 10 0 0 0 75 10 46
2018 FO-02 37 41 13 9 0 0 0 78 9 24
2018 FO-03 28 35 21 16 0 0 0 63 16 15
2017 FO 39 31 9 10 11 0 0 70 21 46
2017 FO-02 46 24 8 10 12 0 0 70 22 33
2014 FO 33 38 7 9 11 3 0 73 20 64
2014 FO-02 23 37 9 12 19 0 0 60 31 34
2014 FO-03 61 34 0 6 0 0 0 94 6 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 27 32 22 10 6 2 0 61 16 45
2019 FO-02 29 34 20 7 10 0 0 63 17 25
2019 FO-03 15 34 29 15 0 7 0 53 16 14
2018 FO 16 36 33 15 0 0 0 53 15 45
2018 FO-02 20 33 23 24 0 0 0 54 24 23
2018 FO-03 12 44 37 7 0 0 0 56 7 15
2017 FO 34 34 11 9 10 0 2 70 19 46
2017 FO-02 38 30 10 12 8 0 2 69 20 33
2014 FO 22 37 15 4 18 3 1 62 22 64
2014 FO-02 14 32 18 5 29 0 2 47 35 34
2014 FO-03 43 37 14 0 6 0 0 80 6 16
2011 FO 31 44 10 5 9 1 1 76 14 102
2011 FO-02 31 45 6 4 10 2 2 79 15 49
2011 FO-03 41 30 14 0 15 0 0 71 15 27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 10 45 27 4 10 4 0 57 15 46
2019 FO-02 7 42 30 0 14 7 0 53 15 25
2019 FO-03 7 54 26 7 7 0 0 60 14 15
2018 FO 7 60 25 5 3 0 0 67 8 46
2018 FO-02 6 68 20 6 0 0 0 74 6 24
2018 FO-03 5 59 26 0 9 0 0 64 9 15
2017 FO 14 46 25 6 10 0 0 59 16 46
2017 FO-02 16 43 23 6 12 0 0 58 18 33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 46 23 12 14 0 2 2 72 15 45
2019 FO-02 46 21 13 17 0 0 4 69 18 25
2019 FO-03 48 26 5 14 0 7 0 80 15 15
2018 FO 29 38 24 2 4 0 2 69 6 46
2018 FO-02 31 36 30 0 3 0 0 68 3 24
2018 FO-03 33 46 14 7 0 0 0 79 7 15
2017 FO 44 30 14 9 3 0 0 74 12 46
2017 FO-02 48 28 12 8 4 0 0 76 12 33
2014 FO 41 28 8 5 14 4 0 71 20 64
2014 FO-02 35 28 4 7 24 2 0 64 31 34
2014 FO-03 53 29 12 0 6 0 0 82 6 16
2011 FO 38 34 12 7 8 1 0 73 15 103
2011 FO-02 33 35 16 6 10 0 0 68 16 49
2011 FO-03 52 34 7 0 7 0 0 86 7 27

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 35 32 22 4 4 0 2 69 8 46
2019 FO-02 40 29 21 7 3 0 0 69 10 25
2019 FO-03 7 45 34 0 7 0 7 56 7 15
2018 FO 35 35 26 4 0 0 0 70 4 46
2018 FO-02 44 17 35 4 0 0 0 61 4 24
2018 FO-03 17 62 14 7 0 0 0 79 7 15
2017 FO 47 43 8 2 0 0 0 90 2 46
2017 FO-02 52 40 6 2 0 0 0 92 2 33
2014 FO 38 40 9 8 2 3 1 81 10 64
2014 FO-02 32 46 12 7 3 0 0 78 10 34
2014 FO-03 48 29 5 12 0 0 6 82 12 16
2011 FO 44 37 10 5 3 0 2 82 8 103
2011 FO-02 41 41 12 6 0 0 0 81 6 49
2011 FO-03 38 29 15 4 10 0 4 70 15 27
2008 FO 27 39 22 9 2 0 1 66 12 101
2008 FO-02 24 44 21 10 2 0 0 68 11 51
2008 FO-03 25 27 29 16 0 0 3 54 16 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 45 24 13 6 8 2 2 72 14 46
2019 FO-02 50 18 13 7 10 0 3 70 18 25
2019 FO-03 41 32 14 7 0 7 0 78 7 15
2017 FO 52 16 11 8 3 2 9 76 12 46
2017 FO-02 52 14 8 8 4 2 12 77 14 33
2014 FO 44 16 8 1 10 10 11 75 15 64
2014 FO-02 40 12 2 2 19 9 16 69 28 34
2014 FO-03 43 29 8 0 0 12 8 90 0 16
2011 FO 42 24 10 6 11 2 4 71 18 100
2011 FO-02 42 23 12 4 12 2 4 69 18 48
2011 FO-03 57 18 12 4 8 0 0 76 12 26

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 FO 24 46 30 46
2019 FO-02 35 35 30 25
2019 FO-03 14 53 33 15
2018 FO 23 51 25 46
2018 FO-02 26 54 20 24
2018 FO-03 23 43 33 15
2017 FO 14 55 31 46
2017 FO-02 12 58 30 33
2014 FO 25 53 21 64
2014 FO-02 26 58 16 34
2014 FO-03 25 52 23 16
2011 FO 20 54 26 102
2011 FO-02 19 52 29 48
2011 FO-03 32 42 26 27

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 FO 44 7 49 0 0 0 10
2014 FO 10 9 28 26 9999 28 14
2011 FO 43 24 19 9 9999 5 21
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 43 37 11 7 2 0 0 80 9 45
2019 FO-02 45 39 13 0 4 0 0 84 4 25
2019 FO-03 34 33 12 20 0 0 0 67 20 15
2018 FO 40 45 11 1 2 0 0 86 4 46
2018 FO-02 42 36 16 3 4 0 0 78 6 24
2018 FO-03 34 66 0 0 0 0 0 100 0 15
2017 FO 36 41 20 3 0 0 0 76 3 46
2017 FO-02 38 44 16 2 0 0 0 82 2 33
2014 FO 36 34 8 11 8 3 0 72 20 64
2014 FO-02 32 24 12 21 12 0 0 56 33 34
2014 FO-03 38 62 0 0 0 0 0 100 0 16
2011 FO 34 41 16 8 1 1 0 75 9 103
2011 FO-02 31 44 14 10 0 0 0 75 10 49
2011 FO-03 45 22 22 7 4 0 0 67 11 27
2008 FO 35 43 10 7 5 0 0 78 12 101
2008 FO-02 39 45 8 2 6 0 0 84 8 51
2008 FO-03 24 37 8 22 8 0 0 61 31 28

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 8 48 20 23 2 0 0 55 25 46
2019 FO-02 10 44 21 21 4 0 0 54 25 25
2019 FO-03 0 52 20 27 0 0 0 52 27 15
2018 FO 14 49 25 10 2 0 0 63 12 45
2018 FO-02 18 47 19 13 4 0 0 65 17 24
2018 FO-03 13 44 36 8 0 0 0 57 8 14
2017 FO 22 47 11 13 6 0 0 69 19 45
2017 FO-02 28 41 12 11 8 0 0 69 19 32
2014 FO 18 35 17 7 19 3 1 55 27 62
2014 FO-02 19 29 12 7 31 0 2 49 39 34
2014 FO-03 26 43 31 0 0 0 0 69 0 16
2011 FO 19 45 18 11 7 1 0 64 18 103
2011 FO-02 20 39 25 10 6 0 0 59 16 49
2011 FO-03 23 29 18 14 15 0 0 52 30 27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 4 20 42 28 6 0 0 34 24 46
2019 FO-02 3 17 41 32 7 0 0 39 20 25
2019 FO-03 7 33 40 20 0 0 0 20 40 15
2018 FO 6 26 32 33 4 0 0 36 32 46
2018 FO-02 6 24 30 40 0 0 0 40 30 24
2018 FO-03 7 23 38 19 12 0 0 31 30 15
2017 FO 6 15 39 19 12 0 8 34 23 46
2017 FO-02 7 10 42 16 14 0 10 34 20 33
2014 FO 18 14 46 6 10 5 0 18 34 64
2014 FO-02 26 11 50 2 10 0 0 12 38 34
2014 FO-03 6 23 31 23 17 0 0 39 29 16
2011 FO 10 21 38 17 10 1 4 28 32 102
2011 FO-02 8 19 37 21 10 0 6 33 28 49
2011 FO-03 12 19 40 19 7 4 0 27 32 27
2008 FO 9 33 41 11 5 2 0 16 43 101
2008 FO-02 6 36 36 15 6 0 0 22 42 51
2008 FO-03 14 38 31 8 3 5 0 12 55 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 6 22 27 33 10 2 0 44 29 46
2019 FO-02 7 21 23 33 13 4 0 48 28 25
2019 FO-03 0 34 33 33 0 0 0 33 34 15
2018 FO 4 18 26 38 14 1 0 53 21 46
2018 FO-02 6 10 16 48 18 3 0 67 16 24
2018 FO-03 0 30 28 30 12 0 0 42 30 15
2017 FO 6 19 26 22 12 6 8 40 29 46
2017 FO-02 8 16 20 25 14 8 10 47 29 33
2014 FO 11 16 40 12 17 5 0 30 28 64
2014 FO-02 12 16 51 9 10 2 0 19 28 34
2014 FO-03 6 23 20 18 28 5 0 48 31 16
2011 FO 14 16 24 29 14 1 3 44 30 102
2011 FO-02 14 12 25 31 12 0 6 46 28 49
2011 FO-03 15 19 18 33 11 4 0 46 35 27
2008 FO 13 26 32 20 7 1 0 28 40 100
2008 FO-02 14 24 32 22 8 0 0 30 38 51
2008 FO-03 16 27 28 21 9 0 0 29 43 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 24 27 18 23 4 4 0 28 53 46
2019 FO-02 27 25 21 16 7 4 0 24 55 25
2019 FO-03 26 41 14 20 0 0 0 20 67 15
2018 FO 18 24 39 14 5 0 0 19 42 46
2018 FO-02 21 17 38 19 6 0 0 25 37 24
2018 FO-03 21 23 38 12 5 0 0 17 44 15
2017 FO 17 16 37 13 8 3 5 23 37 44
2017 FO-02 18 8 37 15 11 4 7 29 29 31
2014 FO 28 14 16 29 7 4 1 39 44 64
2014 FO-02 33 16 11 30 8 0 2 39 50 34
2014 FO-03 35 6 19 28 6 5 0 36 43 16
2011 FO 19 28 20 17 12 0 4 30 49 101
2011 FO-02 16 25 25 14 14 0 6 30 43 49
2011 FO-03 26 32 20 19 4 0 0 22 58 26
2008 FO 20 25 31 15 7 0 2 23 46 100
2008 FO-02 18 24 34 18 6 0 0 24 42 50
2008 FO-03 32 24 29 6 8 0 0 15 56 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 7 2 33 50 9 0 0 59 9 45
2019 FO-02 4 0 39 47 10 0 0 57 4 24
2019 FO-03 14 7 33 47 0 0 0 47 20 15
2018 FO 5 6 49 31 9 0 0 40 11 46
2018 FO-02 6 0 44 37 13 0 0 50 6 24
2018 FO-03 0 14 60 21 5 0 0 26 14 15
2017 FO 5 14 25 27 19 3 8 52 21 46
2017 FO-02 4 6 29 26 22 4 8 55 11 33
2014 FO 8 16 20 31 18 5 2 53 26 64
2014 FO-02 12 22 14 32 16 0 4 50 35 34
2014 FO-03 6 12 32 18 28 5 0 48 19 16
2011 FO 8 12 25 39 13 1 3 54 20 102
2011 FO-02 8 10 25 39 16 0 2 56 19 49
2011 FO-03 10 15 18 45 7 0 4 55 27 27
2008 FO 4 17 38 29 10 0 2 40 22 101
2008 FO-02 8 14 34 30 14 0 0 44 22 51
2008 FO-03 0 31 29 29 6 0 5 37 32 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 24 16 35 18 7 0 0 25 40 46
2019 FO-02 34 10 40 10 6 0 0 15 44 25
2019 FO-03 14 27 26 33 0 0 0 33 41 15
2018 FO 27 21 30 16 4 2 0 20 49 45
2018 FO-02 27 25 34 11 0 3 0 12 53 23
2018 FO-03 30 14 26 17 12 0 0 30 44 15
2017 FO 19 11 39 11 17 0 3 29 30 46
2017 FO-02 16 6 42 12 20 0 4 33 23 33
2014 FO 25 20 28 11 11 4 1 23 47 64
2014 FO-02 31 19 34 9 2 2 2 12 52 34
2014 FO-03 18 23 26 5 28 0 0 33 41 16
2011 FO 17 28 28 14 8 3 2 23 48 103
2011 FO-02 16 28 33 10 6 2 4 17 48 49
2011 FO-03 14 27 30 19 7 4 0 27 42 27
2008 FO 17 29 32 16 6 0 0 22 46 101
2008 FO-02 16 32 26 17 8 0 0 25 49 51
2008 FO-03 33 23 24 17 3 0 0 20 56 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 2 10 42 26 20 0 0 46 12 46
2019 FO-02 0 10 42 35 13 0 0 48 10 25
2019 FO-03 7 13 46 20 14 0 0 34 20 15
2018 FO 0 3 59 33 4 0 2 37 3 46
2018 FO-02 0 0 66 30 4 0 0 34 0 24
2018 FO-03 0 9 40 38 7 0 5 48 10 15
2017 FO 11 3 30 25 17 6 8 49 16 46
2017 FO-02 7 0 24 28 22 8 10 61 9 33
2014 FO 9 17 25 26 16 6 1 44 28 64
2014 FO-02 7 23 18 30 17 2 2 49 32 34
2014 FO-03 12 6 52 14 11 5 0 27 19 16
2011 FO 8 15 33 26 12 1 4 40 25 103
2011 FO-02 12 10 30 25 16 0 6 44 24 49
2011 FO-03 3 15 37 30 14 0 0 45 18 27
2008 FO 8 19 27 34 9 2 2 44 28 101
2008 FO-02 11 17 19 46 5 2 0 52 28 51
2008 FO-03 9 21 37 18 12 0 3 31 31 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 22 30 22 14 10 0 2 24 53 46
2019 FO-02 28 22 24 13 9 0 3 23 52 25
2019 FO-03 20 48 19 13 0 0 0 13 68 15
2018 FO 10 30 43 13 3 0 0 16 41 46
2018 FO-02 11 23 49 15 3 0 0 18 34 24
2018 FO-03 14 44 21 16 5 0 0 21 58 15
2017 FO 10 19 38 8 11 6 8 23 33 45
2017 FO-02 8 10 38 11 14 8 11 31 23 32
2014 FO 29 15 29 17 6 4 0 24 46 64
2014 FO-02 31 23 28 16 2 0 0 19 53 34
2014 FO-03 35 12 20 14 14 5 0 29 50 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 16 13 42 22 5 0 2 28 29 46
2019 FO-02 21 11 45 11 9 0 3 21 33 25
2019 FO-03 14 20 33 33 0 0 0 33 34 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 4 44 34 11 8 0 0 48 18 46
2019 FO-02 7 41 31 7 13 0 0 48 21 25
2019 FO-03 0 45 34 20 0 0 0 45 20 15

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 29 39 7 9 14 2 0 70 23 46
2019 FO-02 29 28 10 13 21 0 0 57 33 25
2019 FO-03 33 60 0 0 0 7 0 100 0 15
2018 FO 39 38 12 6 3 2 0 78 9 46
2018 FO-02 37 38 9 7 5 4 0 78 13 24
2018 FO-03 37 43 12 7 0 0 0 81 7 15
2017 FO 39 27 14 9 11 0 0 66 20 46
2017 FO-02 46 18 16 8 12 0 0 64 20 33
2014 FO 31 34 6 14 11 4 0 68 26 64
2014 FO-02 28 36 5 12 17 2 0 66 30 34
2014 FO-03 52 23 11 14 0 0 0 75 14 16

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 50 26 8 15 2 0 0 76 16 46
2019 FO-02 48 17 10 23 3 0 0 65 26 25
2019 FO-03 53 40 7 0 0 0 0 93 0 15
2018 FO 36 51 8 2 3 0 0 87 5 46
2018 FO-02 34 55 3 4 5 0 0 89 9 24
2018 FO-03 37 50 12 0 0 0 0 88 0 15
2017 FO 28 43 9 10 10 0 0 71 20 46
2017 FO-02 28 41 12 6 13 0 0 68 20 33
2014 FO 36 32 8 15 6 3 0 70 21 63
2014 FO-02 26 36 11 20 7 0 0 62 27 34
2014 FO-03 58 28 8 6 0 0 0 86 6 16

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 37 31 15 13 2 2 0 70 16 46
2019 FO-02 36 18 22 20 4 0 0 54 24 25
2019 FO-03 40 54 0 0 0 7 0 100 0 15
2018 FO 41 40 17 0 1 0 0 81 1 46
2018 FO-02 41 44 12 0 3 0 0 85 3 24
2018 FO-03 37 38 24 0 0 0 0 76 0 15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 20 54 12 8 4 2 0 76 12 45
2019 FO-02 21 52 13 11 4 0 0 72 15 24
2019 FO-03 14 59 14 7 0 7 0 78 7 15
2018 FO 34 45 11 2 8 0 0 78 10 45
2018 FO-02 38 38 6 4 14 0 0 76 18 23
2018 FO-03 35 58 7 0 0 0 0 93 0 15
2017 FO 46 34 18 0 2 0 0 80 2 46
2017 FO-02 48 32 18 0 2 0 0 80 2 33
2014 FO 39 37 5 2 10 4 3 82 13 64
2014 FO-02 37 39 2 0 14 2 5 82 15 34
2014 FO-03 49 37 8 0 6 0 0 86 6 16
2011 FO 31 37 19 6 5 3 0 70 11 102
2011 FO-02 29 39 20 4 6 2 0 69 10 49
2011 FO-03 38 33 19 4 7 0 0 71 10 27

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 31 40 13 6 8 2 0 72 14 45
2019 FO-02 27 43 13 7 10 0 0 70 17 25
2019 FO-03 33 34 19 7 0 7 0 72 7 15
2018 FO 35 41 11 0 13 0 0 76 13 45
2018 FO-02 41 36 5 0 18 0 0 77 18 23
2018 FO-03 35 44 21 0 0 0 0 79 0 15
2017 FO 41 51 7 0 0 0 0 93 0 46
2017 FO-02 44 48 7 0 0 0 0 93 0 33
2014 FO 40 34 9 2 3 11 1 84 5 64
2014 FO-02 33 42 11 0 2 10 2 85 3 34
2014 FO-03 57 23 8 0 6 6 0 85 6 16

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 44 33 17 6 0 0 0 77 6 46
2019 FO-02 45 28 23 4 0 0 0 73 4 25
2019 FO-03 34 47 12 7 0 0 0 81 7 15
2018 FO 32 53 13 2 0 0 0 84 2 44
2018 FO-02 36 42 17 4 0 0 0 79 4 22
2018 FO-03 26 67 7 0 0 0 0 93 0 15
2017 FO 53 30 16 1 0 0 0 83 1 46
2017 FO-02 62 22 14 1 0 0 0 84 1 33
2014 FO 47 22 12 4 12 3 0 71 17 63
2014 FO-02 41 23 11 5 20 0 0 64 24 34
2014 FO-03 62 26 6 6 0 0 0 88 6 16
2011 FO 35 40 13 4 8 1 0 76 11 103
2011 FO-02 31 47 12 0 10 0 0 78 10 49
2011 FO-03 48 23 14 4 11 0 0 71 15 27
2008 FO 31 40 15 4 9 0 0 72 13 100
2008 FO-02 25 44 21 2 8 0 0 69 10 51
2008 FO-03 30 42 3 11 14 0 0 72 25 28

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 25 21 20 10 11 11 2 53 24 46
2019 FO-02 32 17 17 10 17 4 4 53 29 25
2019 FO-03 14 32 21 7 0 27 0 62 9 15
2018 FO 14 31 27 16 3 9 0 49 21 46
2018 FO-02 21 21 25 21 5 7 0 45 28 24
2018 FO-03 0 43 26 14 0 16 0 52 17 15
2017 FO 23 36 14 8 12 3 3 63 22 46
2017 FO-02 26 30 14 8 13 4 4 61 24 33
2014 FO 15 35 10 13 13 12 2 58 31 64
2014 FO-02 9 27 9 14 24 14 2 43 46 34
2014 FO-03 23 45 12 14 0 0 6 72 15 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 12 48 24 14 0 2 0 62 14 46
2019 FO-02 14 38 31 13 0 4 0 54 14 25
2019 FO-03 0 80 7 14 0 0 0 80 14 15
2018 FO 10 65 12 6 7 0 0 75 13 46
2018 FO-02 12 65 12 7 4 0 0 77 11 24
2018 FO-03 5 74 7 7 7 0 0 79 14 15
2017 FO 48 27 16 8 2 0 0 75 9 45
2017 FO-02 57 21 14 6 2 0 0 78 8 32
2014 FO 32 33 10 6 10 6 3 71 18 64
2014 FO-02 30 34 7 2 17 5 5 72 21 34
2014 FO-03 38 23 28 6 0 5 0 65 6 16
2011 FO 36 34 9 7 8 5 1 75 16 103
2011 FO-02 30 41 8 6 8 4 2 76 15 49
2011 FO-03 42 33 10 4 8 4 0 77 12 27
2008 FO 23 35 17 10 11 4 0 60 22 101
2008 FO-02 29 31 17 10 9 4 0 62 20 51
2008 FO-03 15 46 6 12 14 6 0 66 28 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 27 45 14 12 2 0 0 72 14 46
2019 FO-02 32 33 13 18 4 0 0 65 21 25
2019 FO-03 14 66 14 7 0 0 0 80 7 15
2018 FO 28 46 18 6 3 0 0 74 9 45
2018 FO-02 37 42 18 3 0 0 0 80 3 23
2018 FO-03 17 48 21 14 0 0 0 65 14 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 14 27 21 16 8 13 2 47 28 46
2019 FO-02 16 24 20 18 10 11 0 46 32 25
2019 FO-03 7 34 32 7 0 21 0 51 9 15
2018 FO 18 24 20 12 15 8 4 47 30 46
2018 FO-02 24 21 20 7 26 3 0 45 34 24
2018 FO-03 10 19 23 21 0 21 5 40 28 15
2017 FO 22 30 15 7 21 6 0 55 29 45
2017 FO-02 26 32 8 6 22 4 0 61 30 32
2014 FO 16 22 15 15 20 12 0 43 40 64
2014 FO-02 17 16 7 18 31 12 0 37 56 34
2014 FO-03 6 37 28 12 6 12 0 49 20 16
2011 FO 19 22 13 21 14 10 1 45 40 102
2011 FO-02 18 20 10 20 18 13 0 44 45 49
2011 FO-03 20 19 7 27 12 11 4 46 45 26

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 28 50 13 9 0 0 0 78 9 46
2019 FO-02 28 46 16 10 0 0 0 74 10 25
2019 FO-03 20 68 5 7 0 0 0 88 7 15
2017 FO 36 49 1 6 8 0 0 84 14 46
2017 FO-02 40 46 0 6 8 0 0 86 14 33
2014 FO 33 44 8 9 4 0 3 79 13 64
2014 FO-02 29 51 7 6 7 0 0 80 13 34
2014 FO-03 51 35 0 14 0 0 0 86 14 16
2011 FO 36 47 4 10 3 0 0 83 13 102
2011 FO-02 47 42 4 6 0 0 0 90 6 49
2011 FO-03 43 41 0 8 8 0 0 84 16 26
2008 FO 32 50 5 11 2 0 0 82 13 101
2008 FO-02 40 44 6 8 2 0 0 84 10 51
2008 FO-03 25 49 3 20 3 0 0 74 23 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 48 16 14 18 4 0 0 64 22 45
2019 FO-02 46 10 16 21 7 0 0 56 27 25
2019 FO-03 54 19 14 14 0 0 0 73 14 15
2017 FO 53 22 19 3 3 0 0 75 6 46
2017 FO-02 56 20 16 4 4 0 0 77 8 33
2014 FO 41 35 8 8 5 0 3 78 13 64
2014 FO-02 39 33 5 14 9 0 0 72 23 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16
2011 FO 43 41 4 7 5 1 0 85 12 102
2011 FO-02 39 41 8 6 6 0 0 80 12 49
2011 FO-03 52 38 0 4 7 0 0 90 10 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 42 26 23 8 2 0 0 68 9 46
2019 FO-02 40 24 30 6 0 0 0 64 6 25
2019 FO-03 41 33 12 14 0 0 0 74 14 15
2017 FO 54 33 7 3 3 0 0 87 6 46
2017 FO-02 51 34 7 4 4 0 0 85 8 33
2014 FO 49 32 6 6 4 3 0 84 10 64
2014 FO-02 49 37 2 5 7 0 0 86 12 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 63 13 10 6 8 0 0 76 14 46
2019 FO-02 59 10 17 4 10 0 0 69 14 25
2019 FO-03 67 12 0 14 7 0 0 80 20 15
2017 FO 59 24 3 8 5 0 2 84 13 46
2017 FO-02 64 18 2 10 4 0 2 84 14 33
2014 FO 64 20 4 2 3 2 4 91 5 64
2014 FO-02 74 11 2 2 2 4 3 93 5 34
2014 FO-03 57 25 6 6 6 0 0 82 12 16
2011 FO 66 20 3 4 2 0 5 91 6 102
2011 FO-02 67 18 6 2 4 0 2 87 6 49
2011 FO-03 73 18 0 8 0 0 0 92 8 26
2008 FO 70 8 5 7 2 0 8 86 9 101
2008 FO-02 70 8 4 6 4 0 9 85 11 51
2008 FO-03 72 10 6 8 0 0 3 85 9 28

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 61 15 7 9 6 0 2 78 15 46
2019 FO-02 59 10 9 11 10 0 0 70 21 25
2019 FO-03 74 12 7 7 0 0 0 86 7 15
2017 FO 62 22 12 0 2 0 2 86 2 46
2017 FO-02 64 20 14 0 0 0 2 86 0 33
2014 FO 70 12 5 4 1 3 5 89 6 64
2014 FO-02 72 7 2 7 2 0 10 87 10 34
2014 FO-03 75 16 8 0 0 0 0 92 0 16
2011 FO 68 16 5 3 1 1 6 91 4 102
2011 FO-02 71 15 4 4 2 0 4 89 7 49
2011 FO-03 86 7 4 4 0 0 0 93 4 27
2008 FO 70 14 2 4 1 0 9 92 6 101
2008 FO-02 71 15 2 6 2 0 4 89 9 51
2008 FO-03 73 8 0 5 0 0 14 94 6 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 75 7 7 0 6 0 4 86 6 45
2019 FO-02 76 3 10 0 11 0 0 79 11 24
2019 FO-03 81 12 0 0 0 0 7 100 0 15
2017 FO 75 11 5 3 2 0 5 90 5 46
2017 FO-02 76 8 6 4 0 0 6 89 4 33
2014 FO 80 5 3 3 1 3 5 92 4 64
2014 FO-02 79 2 2 5 2 0 10 90 8 34
2014 FO-03 86 6 8 0 0 0 0 92 0 16
2011 FO 76 12 3 0 1 1 7 96 1 102
2011 FO-02 75 14 2 0 2 0 6 96 2 49
2011 FO-03 89 3 4 0 0 0 4 96 0 27
2008 FO 75 10 2 2 1 0 10 95 3 101
2008 FO-02 76 10 5 0 2 0 7 93 2 51
2008 FO-03 75 5 0 5 0 0 15 94 6 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 20 17 22 12 9 18 2 46 26 46
2019 FO-02 21 11 28 10 16 13 0 37 31 25
2019 FO-03 27 26 14 14 0 20 0 66 17 15

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 28 48 11 8 2 0 2 78 10 46
2019 FO-02 31 45 17 4 3 0 0 76 7 25
2019 FO-03 27 55 5 13 0 0 0 82 13 15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 40 42 17 0 0 2 0 83 0 46
2019 FO-02 36 51 10 0 0 4 0 90 0 25
2019 FO-03 48 33 20 0 0 0 0 80 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FO 9 91 46

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FO 9 91 46
2019 FO-03 0 100 15

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 14 16 19 0 6 39 6 55 10 46
2019 FO-02 17 17 16 0 7 36 7 60 12 25
2019 FO-03 7 13 26 0 0 48 7 43 0 15
2018 FO 11 28 32 6 0 21 2 51 7 46
2018 FO-02 6 38 36 5 0 14 0 52 6 24
2018 FO-03 12 10 26 9 0 35 7 39 16 15
2017 FO 17 19 27 6 4 25 1 50 14 46
2017 FO-02 18 20 22 8 5 26 0 52 18 33
2014 FO 20 14 14 10 11 27 4 50 30 63
2014 FO-02 14 12 11 10 17 29 7 40 42 33
2014 FO-03 34 22 26 6 6 6 0 60 12 16

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 30 32 15 2 6 16 0 73 9 46
2019 FO-02 41 26 13 0 7 14 0 78 8 25
2019 FO-03 14 40 26 0 0 20 0 67 0 15
2018 FO 32 38 23 5 0 2 0 72 5 46
2018 FO-02 37 45 18 0 0 0 0 82 0 24
2018 FO-03 26 23 28 16 0 7 0 52 18 15
2017 FO 40 44 8 2 4 1 0 86 6 46
2017 FO-02 46 44 4 0 5 0 0 91 5 33
2014 FO 33 29 8 11 9 9 0 68 23 64
2014 FO-02 30 32 5 13 14 7 0 66 29 34
2014 FO-03 42 29 12 6 6 6 0 75 12 16
2011 FO 32 41 13 8 5 1 0 74 13 102
2011 FO-02 40 33 16 6 4 0 0 73 10 48
2011 FO-03 33 39 11 12 4 0 0 73 16 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FO 0 100 46
2019 FO-02 0 100 25
2019 FO-03 0 100 15

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 14 16 17 2 2 43 6 59 8 46
2019 FO-02 13 14 19 4 0 43 7 54 7 25
2019 FO-03 14 13 19 0 0 48 7 58 0 15
2018 FO 12 23 29 0 0 36 0 54 0 45
2018 FO-02 12 28 35 0 0 25 0 53 0 23
2018 FO-03 5 10 19 0 0 65 0 45 0 15
2017 FO 30 15 21 0 0 33 0 68 0 46
2017 FO-02 34 14 23 0 0 28 0 68 0 33
2014 FO 13 19 12 6 8 38 4 55 24 63
2014 FO-02 12 14 9 5 13 48 0 49 34 33
2014 FO-03 19 26 31 0 6 18 0 55 7 16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 34 35 13 2 2 14 0 81 4 46
2019 FO-02 41 26 16 0 4 14 0 78 4 25
2019 FO-03 20 54 12 0 0 14 0 86 0 15
2018 FO 20 47 27 0 0 6 0 71 0 46
2018 FO-02 20 52 25 0 0 3 0 74 0 24
2018 FO-03 19 39 28 0 0 14 0 68 0 15
2017 FO 50 34 13 0 0 3 0 86 0 46
2017 FO-02 56 31 13 0 0 0 0 87 0 33
2014 FO 31 34 8 7 7 13 0 75 16 64
2014 FO-02 25 37 9 8 9 11 0 70 20 34
2014 FO-03 36 35 12 0 6 12 0 80 7 16
2011 FO 38 40 9 1 6 6 0 83 8 103
2011 FO-02 47 32 10 0 6 4 0 83 6 49
2011 FO-03 37 39 4 4 8 8 0 83 13 27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FO 10 90 46
2019 FO-02 13 87 25
2019 FO-03 7 93 15
2014 FO 25 75 62
2014 FO-02 19 81 33

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FO 71 29 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 61 39 0 0 0 0 0 100 0 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 58 28 11 2 2 0 0 85 4 46
2019 FO-02 53 27 16 0 4 0 0 80 4 25
2019 FO-03 67 33 0 0 0 0 0 100 0 15
2018 FO 68 19 13 0 0 0 0 87 0 46
2018 FO-02 73 13 13 0 0 0 0 87 0 24
2018 FO-03 60 33 7 0 0 0 0 93 0 15
2017 FO 64 27 6 3 0 0 0 91 3 46
2017 FO-02 70 24 5 0 0 0 0 95 0 33

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 14 50 21 7 0 7 0 69 8 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 25 48 9 10 2 6 0 77 13 46
2019 FO-02 36 35 9 14 4 3 0 73 18 25
2019 FO-03 7 67 13 7 0 7 0 79 7 15
2018 FO 22 48 15 2 11 2 0 71 13 45
2018 FO-02 33 41 12 0 14 0 0 74 14 24
2018 FO-03 6 59 23 8 0 6 0 68 8 14
2017 FO 31 40 25 1 3 0 0 71 4 46
2017 FO-02 34 36 26 0 4 0 0 71 4 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 21 41 17 14 4 4 0 64 19 46
2019 FO-02 25 39 16 10 7 3 0 66 18 25
2019 FO-03 7 41 25 21 0 7 0 51 22 15
2018 FO 20 34 23 14 10 0 0 54 23 45
2018 FO-02 27 33 13 10 17 0 0 60 26 24
2018 FO-03 8 31 38 23 0 0 0 39 23 14
2017 FO 20 34 31 5 9 1 0 54 14 46
2017 FO-02 20 31 34 4 12 0 0 50 16 33

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 17 25 12 13 32 0 0 42 46 45
2019 FO-02 14 18 7 16 45 0 0 32 61 25
2019 FO-03 15 37 28 7 14 0 0 51 21 14
2018 FO 14 34 17 21 11 2 1 49 33 46
2018 FO-02 11 35 19 21 12 0 3 46 34 24
2018 FO-03 12 36 14 19 14 5 0 50 35 15
2017 FO 35 24 17 13 6 0 5 62 20 46
2017 FO-02 35 26 18 12 4 0 6 64 17 33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 11 31 34 18 6 0 0 42 24 46
2019 FO-02 10 32 35 17 7 0 0 42 24 25
2019 FO-03 5 26 34 27 7 0 0 32 34 15
2018 FO 6 33 41 18 2 2 0 39 20 46
2018 FO-02 6 36 40 18 0 0 0 42 18 24
2018 FO-03 0 24 43 21 7 5 0 26 30 15
2017 FO 25 14 40 8 10 0 3 40 18 46
2017 FO-02 26 16 39 8 6 0 4 44 15 33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 27 42 16 10 4 0 0 69 15 45
2019 FO-02 33 36 13 14 4 0 0 69 18 25
2019 FO-03 7 57 22 7 7 0 0 64 14 14
2018 FO 13 56 25 3 2 2 0 70 5 45
2018 FO-02 19 57 20 0 4 0 0 76 4 23
2018 FO-03 0 45 40 9 0 5 0 48 10 15
2017 FO 38 30 18 6 3 0 5 71 10 46
2017 FO-02 36 29 21 4 4 0 6 69 9 33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 12 27 26 26 9 0 0 38 36 46
2019 FO-02 10 22 27 28 13 0 0 31 41 25
2019 FO-03 7 32 34 27 0 0 0 39 27 15
2018 FO 9 23 29 34 4 2 0 32 38 46
2018 FO-02 6 21 33 38 3 0 0 27 40 24
2018 FO-03 12 14 34 28 7 5 0 28 37 15
2017 FO 18 15 21 14 28 0 5 34 44 45
2017 FO-02 14 15 21 16 27 0 6 31 46 32

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 50 34 12 4 0 0 0 83 4 46
2019 FO-02 51 34 7 7 0 0 0 85 7 25
2019 FO-03 40 34 26 0 0 0 0 74 0 15
2018 FO 45 28 22 0 0 2 4 77 0 46
2018 FO-02 55 14 25 0 0 0 6 74 0 24
2018 FO-03 12 62 21 0 0 5 0 78 0 15
2017 FO 57 16 22 0 0 0 5 77 0 46
2017 FO-02 56 16 22 0 0 0 6 76 0 33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 33 43 16 6 2 0 0 76 9 46
2019 FO-02 44 36 17 4 0 0 0 79 4 25
2019 FO-03 0 61 19 14 7 0 0 61 20 15
2018 FO 33 22 37 4 2 2 0 56 6 46
2018 FO-02 36 23 41 0 0 0 0 59 0 24
2018 FO-03 12 24 37 14 7 5 0 38 22 15
2017 FO 31 32 18 11 5 0 3 65 16 46
2017 FO-02 30 32 17 12 4 0 4 65 17 33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 23 29 36 2 10 0 0 52 12 46
2019 FO-02 27 21 35 4 14 0 0 47 18 25
2019 FO-03 7 47 46 0 0 0 0 54 0 15
2018 FO 20 43 23 12 0 2 0 64 13 45
2018 FO-02 19 42 21 18 0 0 0 61 18 23
2018 FO-03 7 48 33 7 0 5 0 58 7 15
2017 FO 36 40 10 8 2 2 3 80 10 46
2017 FO-02 39 36 10 6 2 2 4 80 9 33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 26 37 31 2 4 0 0 63 6 46
2019 FO-02 30 29 34 3 4 0 0 59 7 25
2019 FO-03 7 54 33 0 7 0 0 60 7 15
2018 FO 12 50 29 8 0 2 0 63 8 46
2018 FO-02 16 48 33 4 0 0 0 64 4 24
2018 FO-03 0 52 29 14 0 5 0 55 15 15
2017 FO 33 34 14 14 2 0 3 69 16 46
2017 FO-02 34 32 14 16 0 0 4 69 16 33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 24 32 32 10 2 0 0 56 12 45
2019 FO-02 31 26 28 11 4 0 0 57 14 24
2019 FO-03 7 47 46 0 0 0 0 54 0 15
2018 FO 35 30 30 2 2 0 0 66 4 46
2018 FO-02 47 22 27 0 4 0 0 69 4 24
2018 FO-03 15 38 40 7 0 0 0 53 7 15
2017 FO 34 33 24 3 2 0 5 71 5 46
2017 FO-02 40 28 20 3 2 0 6 72 6 33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 47 33 6 10 2 0 2 82 12 46
2019 FO-02 53 24 7 13 4 0 0 76 17 25
2019 FO-03 27 52 7 7 0 0 7 85 7 15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 33 40 14 10 2 0 0 73 12 46
2019 FO-02 47 28 14 7 4 0 0 75 11 25
2019 FO-03 0 66 20 14 0 0 0 66 14 15
2018 FO 23 34 33 6 4 0 0 56 10 46
2018 FO-02 31 13 49 7 0 0 0 44 7 24
2018 FO-03 0 65 14 7 14 0 0 65 21 15
2017 FO 36 27 25 10 0 0 3 64 10 46
2017 FO-02 39 26 23 8 0 0 4 68 9 33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 52 31 14 2 2 0 0 82 4 45
2019 FO-02 50 32 11 4 3 0 0 82 7 24
2019 FO-03 48 33 19 0 0 0 0 81 0 15
2018 FO 57 18 10 6 8 0 1 75 14 46
2018 FO-02 67 10 4 3 14 0 3 79 17 24
2018 FO-03 47 29 14 9 0 0 0 77 9 15
2017 FO 54 14 20 5 4 0 3 70 9 46
2017 FO-02 54 10 20 6 5 0 4 67 12 33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 79 12 5 2 0 0 2 93 2 46
2019 FO-02 76 17 7 0 0 0 0 93 0 25
2019 FO-03 82 6 5 0 0 0 7 94 0 15
2018 FO 62 8 20 2 0 0 8 76 2 46
2018 FO-02 57 5 32 4 0 0 3 64 4 24
2018 FO-03 54 17 5 0 0 0 23 93 0 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 90 2 6 2 0 0 0 92 2 45
2019 FO-02 87 3 10 0 0 0 0 90 0 25
2019 FO-03 100 0 0 0 0 0 0 100 0 14
2018 FO 72 20 5 0 0 0 3 95 0 46
2018 FO-02 67 24 9 0 0 0 0 91 0 24
2018 FO-03 73 17 0 0 0 0 9 100 0 15
2017 FO 70 14 9 3 0 0 3 87 3 46
2017 FO-02 68 12 12 4 0 0 4 83 4 33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 36 34 18 10 2 0 0 70 12 45
2019 FO-02 22 42 17 17 3 0 0 63 20 25
2019 FO-03 57 21 22 0 0 0 0 78 0 14
2018 FO 36 32 19 12 0 0 0 68 12 46
2018 FO-02 32 22 24 22 0 0 0 54 22 24
2018 FO-03 36 50 14 0 0 0 0 86 0 15
2017 FO 37 33 16 2 9 0 3 73 11 46
2017 FO-02 34 36 14 0 12 0 4 73 12 33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 68 15 13 4 0 0 0 83 4 44
2019 FO-02 75 3 18 4 0 0 0 78 4 24
2019 FO-03 50 43 7 0 0 0 0 93 0 14
2018 FO 53 36 7 4 0 0 0 89 4 46
2018 FO-02 54 34 9 4 0 0 0 88 4 24
2018 FO-03 38 48 7 7 0 0 0 86 7 15
2017 FO 51 30 3 8 8 0 0 81 16 46
2017 FO-02 46 34 4 8 8 0 0 80 16 33

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 57 14 11 0 0 0 19 87 0 44
2019 FO-02 65 3 14 0 0 0 18 82 0 24
2019 FO-03 42 28 7 0 0 0 22 91 0 14
2018 FO 56 17 0 0 0 0 28 100 0 45
2018 FO-02 61 9 0 0 0 0 29 100 0 23
2018 FO-03 38 31 0 0 0 0 30 100 0 15
2017 FO 45 19 6 8 0 0 22 82 10 46
2017 FO-02 42 18 8 8 0 0 24 79 11 33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 60 21 16 0 0 0 2 83 0 45
2019 FO-02 61 21 18 0 0 0 0 82 0 25
2019 FO-03 57 28 15 0 0 0 0 85 0 14
2018 FO 56 34 7 2 0 0 2 92 2 45
2018 FO-02 53 40 4 3 0 0 0 93 3 23
2018 FO-03 55 31 14 0 0 0 0 86 0 15
2017 FO 62 21 5 3 5 0 3 86 8 45
2017 FO-02 60 21 7 4 4 0 4 84 9 32

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 78 8 4 4 4 0 2 88 8 45
2019 FO-02 76 6 3 4 7 0 4 85 12 25
2019 FO-03 86 7 6 0 0 0 0 94 0 14
2018 FO 78 13 9 0 0 0 0 91 0 46
2018 FO-02 84 7 9 0 0 0 0 91 0 24
2018 FO-03 63 31 5 0 0 0 0 95 0 15
2017 FO 76 8 0 5 0 0 11 94 6 45
2017 FO-02 79 2 0 4 0 0 14 95 5 32

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 54 27 10 6 0 0 2 83 6 44
2019 FO-02 52 24 10 10 0 0 4 78 11 25
2019 FO-03 47 46 8 0 0 0 0 92 0 13
2018 FO 51 28 19 2 0 0 0 79 2 46
2018 FO-02 50 25 21 4 0 0 0 75 4 24
2018 FO-03 38 38 23 0 0 0 0 77 0 15
2017 FO 48 35 11 0 0 0 6 88 0 46
2017 FO-02 41 38 12 0 0 0 8 87 0 33

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 13 40 27 18 2 0 0 54 20 46
2019 FO-02 12 36 22 27 4 0 0 47 31 25
2019 FO-03 0 53 40 7 0 0 0 53 7 15
2018 FO 8 36 48 8 0 0 0 44 8 46
2018 FO-02 13 34 47 6 0 0 0 47 6 24
2018 FO-03 0 38 48 14 0 0 0 38 14 15
2017 FO 19 27 37 14 3 0 0 45 17 46
2017 FO-02 18 28 34 16 4 0 0 46 20 33

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 8 15 37 29 10 2 0 39 23 45
2019 FO-02 13 10 36 31 7 3 0 39 24 25
2019 FO-03 0 27 47 19 7 0 0 26 27 15
2018 FO 5 9 54 21 11 0 0 32 15 45
2018 FO-02 3 10 58 15 14 0 0 29 12 24
2018 FO-03 8 8 46 38 0 0 0 38 15 14
2017 FO 9 11 40 22 17 0 0 39 21 46
2017 FO-02 12 10 36 25 17 0 0 42 22 33
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 8 27 12 33 16 4 0 8 92 46
2019 FO-02 3 21 17 38 14 7 0 3 97 25
2019 FO-03 14 41 7 12 26 0 0 14 86 15
2018 FO 16 20 21 29 9 4 0 17 83 46
2018 FO-02 10 21 26 31 12 0 0 10 90 24
2018 FO-03 14 24 16 26 7 12 0 16 84 15
2017 FO 19 29 23 17 3 8 0 21 79 46
2017 FO-02 12 34 22 19 4 8 0 13 87 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FO 63 37 40
2019 FO-02 74 26 22
2019 FO-03 45 55 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FO 35 65 40
2019 FO-02 31 69 22
2019 FO-03 39 61 13
2018 FO 21 79 36
2018 FO-02 20 80 21
2018 FO-03 23 77 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 34 25 15 8 16 0 2 61 24 46
2019 FO-02 31 29 19 4 17 0 0 60 21 25
2019 FO-03 33 27 7 14 13 0 7 64 28 15
2018 FO 36 34 9 8 2 1 9 78 12 46
2018 FO-02 40 41 5 11 0 0 4 83 11 24
2018 FO-03 26 28 12 7 7 0 20 67 17 15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 7 13 22 23 28 2 5 21 55 40
2019 FO-02 3 15 23 23 31 0 4 19 57 22
2019 FO-03 8 8 22 23 24 8 8 19 55 13
2018 FO 20 25 14 22 18 0 2 45 40 36
2018 FO-02 28 27 7 23 15 0 0 56 38 21
2018 FO-03 0 26 35 9 22 0 7 28 34 11
2017 FO 25 23 9 19 13 7 4 55 36 32
2017 FO-02 28 27 8 18 7 8 5 63 28 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FO 9 7 24 13 42 2 2 17 58 40
2019 FO-02 7 4 26 22 40 0 0 12 62 22
2019 FO-03 8 0 22 0 54 8 8 9 65 13
2018 FO 4 13 19 10 40 10 4 20 57 36
2018 FO-02 7 14 23 7 34 16 0 24 48 21
2018 FO-03 0 16 9 9 58 0 7 18 72 11
2017 FO 9 21 13 24 24 4 4 33 52 31
2017 FO-02 10 22 15 25 17 5 5 36 47 25
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