2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	39	10	8	4	0	79	11	2994
2019	IS-01	25	60	5	4	5	0	85	10	20
2019	IS-02	42	33	12	8	5	0	75	13	243
2019	IS-03	38	40	10	7	4	0	78	12	638
2019	IS-04	40	40	10	6	3	0	80	10	904
2019	IS-05	38	39	10	9	3	0	77	13	716
2019	IS-06	45	36	9	7	3	0	82	10	384
2018	IS	35	43	10	8	4	0	78	12	2646
2018	IS-01	46	38	9	3	4	0	84	7	24
2018	IS-02	34	36	13	11	6	0	70	17	222
2018	IS-03	34	44	10	8	4	0	78	12	560
2018	IS-04	33	45	11	8	3	0	78	11	806
2018	IS-05	35	42	11	8	4	0	77	12	608
2018	IS-06	43	42	7	6	3	0	84	9	355
2017	IS	34	46	8	8	3	0	80	12	2617
2017	IS-02	29	45	11	8	7	0	74	15	215
2017	IS-03	31	47	10	8	3	0	78	12	578
2017	IS-04	34	47	8	8	3	0	81	12	840
2017	IS-05	33	47	8	8	3	1	81	11	595
2017	IS-06	41	42	5	9	3	0	84	12	330
2014	IS	28	45	11	10	5	0	74	16	2699
2014	IS-01	41	50	0	9	0	0	91	9	10
2014	IS-02	28	44	12	8	7	0	72	15	237
2014	IS-03	26	47	11	9	7	0	73	16	584
2014	IS-04	27	43	12	12	5	0	70	18	835
2014	IS-05	32	44	10	10	4	0	76	14	622
2014	IS-06	32	47	9	9	3	0	79	13	360
2011	IS	32	42	11	9	5	0	74	14	3184
2011	IS-01	28	45	16	6	5	0	73	11	46
2011	IS-02	27	42	14	10	6	0	69	17	322
2011	IS-03	34	41	11	9	6	0	74	15	757
2011	IS-04	31	42	11	11	5	0	73	16	1005
2011	IS-05	33	43	12	8	5	0	75	13	645
2011	IS-06	35	45	8	8	4	0	80	12	382
2008	IS	33	43	11	8	5	0	76	13	2678
2008	IS-01	23	63	8	0	6	0	86	6	30
2008	IS-02	32	37	14	10	7	0	70	17	288
2008	IS-03	34	39	11	10	5	0	74	15	667
2008	IS-04	33	44	11	8	3	0	77	12	808
2008	IS-05	34	45	9	7	6	0	79	12	549
2008	IS-06	34	46	11	6	3	0	80	9	286

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	36	11	9	6	0	75	14	2986
2019	IS-01	15	52	4	17	11	0	67	28	20
2019	IS-02	39	33	13	10	6	0	72	15	244
2019	IS-03	40	32	13	8	7	0	72	15	639
2019	IS-04	40	38	9	8	5	0	77	13	899
2019	IS-05	39	36	11	10	5	0	74	15	711
2019	IS-06	44	37	8	7	5	0	80	12	384
2018	IS	34	38	11	11	5	0	73	16	2645
2018	IS-01	48	30	13	8	0	0	79	8	24
2018	IS-02	35	35	15	11	5	0	70	15	223
2018	IS-03	35	37	10	11	7	0	72	18	559
2018	IS-04	33	39	12	10	5	0	72	15	809
2018	IS-05	34	39	8	12	6	0	74	18	607
2018	IS-06	38	42	8	9	3	0	80	13	353
2017	IS	33	40	12	10	6	0	73	16	2614
2017	IS-02	31	41	15	5	8	1	73	12	215
2017	IS-03	30	41	12	13	4	0	71	17	576
2017	IS-04	31	40	11	10	7	0	71	17	841
2017	IS-05	35	38	11	9	6	1	73	15	594
2017	IS-06	40	37	9	8	6	0	77	14	330

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	34	10	4	2	85	6	2972
2019	IS-01	64	26	11	0	0	89	0	20
2019	IS-02	47	34	11	6	2	81	8	241
2019	IS-03	51	32	11	4	2	83	6	640
2019	IS-04	50	36	8	4	1	86	5	897
2019	IS-05	49	33	11	4	2	83	6	705
2019	IS-06	58	31	6	4	2	89	5	382
2018	IS	47	36	10	5	2	83	7	2629
2018	IS-01	77	7	16	0	0	84	0	24
2018	IS-02	41	34	20	3	1	75	5	222
2018	IS-03	47	36	10	6	1	83	7	556
2018	IS-04	44	40	9	4	2	84	7	803
2018	IS-05	45	36	10	6	3	82	8	602
2018	IS-06	59	29	7	3	2	88	5	353
2017	IS	47	38	9	4	2	85	6	2613
2017	IS-02	43	39	9	5	3	83	8	214
2017	IS-03	45	39	10	5	1	84	6	578
2017	IS-04	47	38	10	3	2	85	5	839
2017	IS-05	46	40	9	4	1	86	5	595
2017	IS-06	55	33	6	4	1	89	5	328
2014	IS	53	32	10	4	2	85	5	2695
2014	IS-01	83	7	9	0	0	91	0	10
2014	IS-02	49	35	12	2	2	84	4	237
2014	IS-03	52	33	9	4	2	85	6	584
2014	IS-04	52	33	10	4	2	85	6	832
2014	IS-05	54	31	10	3	2	85	5	621
2014	IS-06	59	28	9	4	1	87	4	360
2011	IS	50	35	9	4	2	85	6	3185
2011	IS-01	45	44	2	7	2	89	9	46
2011	IS-02	45	38	8	6	3	83	9	322
2011	IS-03	50	36	8	4	2	86	6	757
2011	IS-04	49	35	10	5	1	84	6	1005
2011	IS-05	53	33	9	3	1	86	5	645
2011	IS-06	54	33	10	1	1	88	2	383

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	37	9	5	2	0	83	8	2995
2019	IS-01	35	55	5	0	5	0	89	5	20
2019	IS-02	47	36	10	5	2	0	83	7	244
2019	IS-03	47	35	10	5	3	0	82	8	640
2019	IS-04	46	39	8	5	2	0	85	7	902
2019	IS-05	45	37	11	6	2	0	81	8	715
2019	IS-06	52	33	9	5	2	0	84	7	385
2018	IS	41	39	11	6	3	0	80	9	2648
2018	IS-01	62	26	5	3	4	0	88	7	24
2018	IS-02	42	37	11	6	3	1	80	9	223
2018	IS-03	41	39	10	6	4	0	80	9	561
2018	IS-04	39	40	12	7	2	0	79	9	807
2018	IS-05	38	39	12	7	3	0	77	11	609
2018	IS-06	49	38	7	4	2	0	87	6	354
2017	IS	40	41	9	6	3	0	82	9	2610
2017	IS-02	45	35	8	8	5	0	79	12	214
2017	IS-03	39	41	11	7	2	0	80	9	576
2017	IS-04	39	42	10	6	3	0	81	9	838
2017	IS-05	39	45	8	6	3	0	84	8	595
2017	IS-06	47	38	8	5	3	0	85	8	328
2014	IS	38	40	11	7	4	0	78	11	2699
2014	IS-01	72	18	0	9	0	0	91	9	10
2014	IS-02	37	41	10	6	6	0	78	12	237
2014	IS-03	37	42	10	8	4	0	79	12	584
2014	IS-04	36	41	11	8	3	0	77	12	835
2014	IS-05	39	40	11	6	4	0	79	10	622
2014	IS-06	43	37	12	6	3	0	79	9	360
2011	IS	40	43	8	6	3	0	82	10	3188
2011	IS-01	38	46	8	5	2	0	85	7	46
2011	IS-02	33	46	9	6	5	1	80	11	322
2011	IS-03	41	40	8	6	4	0	81	11	757
2011	IS-04	38	44	8	6	3	0	83	9	1006
2011	IS-05	42	41	8	6	3	0	83	9	647
2011	IS-06	41	42	8	6	3	0	83	9	383
2008	IS	40	43	8	7	2	0	83	9	2684
2008	IS-01	39	48	9	4	0	0	87	4	30
2008	IS-02	36	39	10	12	3	0	75	15	289
2008	IS-03	42	40	9	7	3	0	82	10	669
2008	IS-04	40	44	7	7	2	0	84	9	810
2008	IS-05	40	44	7	6	3	0	84	9	551
2008	IS-06	43	42	8	5	2	0	85	7	284

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	32	13	7	4	0	76	11	2990
2019	IS-01	40	42	8	4	5	0	82	9	21
2019	IS-02	54	24	11	7	2	1	80	9	241
2019	IS-03	46	31	14	6	3	0	77	10	640
2019	IS-04	41	35	13	7	3	0	77	10	902
2019	IS-05	40	33	14	8	5	1	73	13	715
2019	IS-06	45	30	13	8	4	0	76	12	383
2018	IS	38	32	16	9	4	1	70	13	2634
2018	IS-01	55	22	16	7	0	0	77	7	24
2018	IS-02	46	29	14	6	5	1	75	11	221
2018	IS-03	39	31	17	9	4	0	71	12	556
2018	IS-04	35	34	18	8	4	1	70	12	810
2018	IS-05	36	32	16	10	6	1	68	17	605
2018	IS-06	41	35	13	8	3	0	75	11	350
2017	IS	36	35	15	8	5	1	71	13	2615
2017	IS-02	43	33	13	5	5	1	77	10	215
2017	IS-03	35	37	15	8	3	1	74	11	579
2017	IS-04	33	35	17	9	5	0	69	14	840
2017	IS-05	34	35	16	9	4	1	70	14	593
2017	IS-06	42	28	14	10	6	0	70	16	329
2014	IS	29	38	16	11	5	1	68	17	2700
2014	IS-01	59	32	9	0	0	0	91	0	10
2014	IS-02	36	38	14	5	7	0	74	12	237
2014	IS-03	32	39	12	10	5	1	73	15	583
2014	IS-04	26	36	19	13	6	1	62	18	835
2014	IS-05	26	41	16	12	5	1	68	16	622
2014	IS-06	31	37	13	13	6	0	68	19	361
2011	IS	30	37	17	9	6	1	68	15	3181
2011	IS-01	48	30	15	0	7	0	78	7	46
2011	IS-02	35	36	15	6	6	1	72	13	319
2011	IS-03	30	37	17	9	7	1	67	15	755
2011	IS-04	28	37	18	10	6	1	65	16	1005
2011	IS-05	30	40	18	8	4	1	70	12	647
2011	IS-06	33	36	13	10	7	0	70	17	382

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	34	12	8	3	0	77	11	2975
2019	IS-01	30	56	5	4	5	0	86	9	21
2019	IS-02	53	25	12	7	2	0	79	8	242
2019	IS-03	45	32	12	8	3	0	77	11	636
2019	IS-04	39	38	11	7	3	1	78	10	892
2019	IS-05	41	33	14	8	4	0	74	12	712
2019	IS-06	44	34	11	8	3	0	78	11	383
2018	IS	37	36	13	9	4	1	74	13	2631
2018	IS-01	55	29	16	0	0	0	84	0	24
2018	IS-02	45	28	15	7	4	1	74	11	222
2018	IS-03	36	37	12	10	4	0	74	13	557
2018	IS-04	36	37	15	8	4	1	73	12	805
2018	IS-05	36	35	13	11	5	1	71	16	605
2018	IS-06	40	40	10	7	4	0	80	11	350
2017	IS	34	39	13	9	4	1	73	13	2621
2017	IS-02	38	41	12	6	3	0	78	9	215
2017	IS-03	35	38	14	9	3	1	74	12	579
2017	IS-04	32	40	13	10	5	1	72	15	842
2017	IS-05	32	41	13	10	4	1	74	14	595
2017	IS-06	43	31	11	10	4	0	74	15	331
2014	IS	29	39	15	10	5	0	69	16	2700
2014	IS-01	66	17	17	0	0	0	83	0	10
2014	IS-02	36	37	15	5	6	0	73	12	236
2014	IS-03	32	39	14	9	6	0	71	14	584
2014	IS-04	26	39	17	12	6	1	65	18	835
2014	IS-05	27	42	15	11	4	1	70	15	622
2014	IS-06	32	39	13	11	4	0	71	16	361
2011	IS	30	40	14	10	5	0	71	15	3178
2011	IS-01	44	32	15	2	7	0	76	9	46
2011	IS-02	30	41	12	10	6	1	72	16	319
2011	IS-03	29	40	14	10	6	0	70	16	754
2011	IS-04	29	38	17	10	5	0	68	15	1004
2011	IS-05	30	45	12	10	4	0	75	14	648
2011	IS-06	32	40	11	11	6	0	73	16	380
2008	IS	30	40	14	11	5	0	70	16	2683
2008	IS-01	39	41	14	3	3	0	80	6	30
2008	IS-02	32	36	15	10	6	0	69	16	289
2008	IS-03	32	40	13	10	4	1	72	14	665
2008	IS-04	29	41	13	13	4	0	71	17	812
2008	IS-05	31	40	13	9	6	1	72	15	550
2008	IS-06	25	41	17	11	6	0	66	17	286

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	25	15	11	6	3	1	67	17	2991
2019	IS-01	29	25	16	16	14	0	0	53	30	21
2019	IS-02	42	21	16	10	6	3	1	66	17	242
2019	IS-03	41	23	15	9	8	4	1	67	17	641
2019	IS-04	39	27	15	10	6	3	0	68	17	901
2019	IS-05	38	24	15	12	6	3	1	65	18	713
2019	IS-06	38	28	13	12	6	2	0	68	19	384
2018	IS	34	26	18	12	7	3	0	62	20	2642
2018	IS-01	35	28	16	0	17	4	0	65	18	24
2018	IS-02	32	25	16	16	8	3	0	59	24	223
2018	IS-03	32	26	18	12	7	4	1	61	20	556
2018	IS-04	33	26	18	13	7	2	0	61	20	812
2018	IS-05	35	24	17	12	8	3	0	61	21	606
2018	IS-06	37	29	17	8	6	2	1	68	15	354
2017	IS	32	28	15	12	8	4	0	63	21	2617
2017	IS-02	36	23	17	9	12	3	0	61	22	215
2017	IS-03	32	27	17	12	6	5	0	62	19	579
2017	IS-04	30	29	15	13	9	4	0	61	23	842
2017	IS-05	30	32	15	11	8	3	0	64	20	592
2017	IS-06	41	26	12	9	9	2	0	69	19	331
2014	IS	29	26	17	14	10	4	0	58	25	2699
2014	IS-01	68	15	0	9	0	8	0	90	10	10
2014	IS-02	34	20	19	9	10	8	1	58	21	236
2014	IS-03	31	25	16	14	9	4	0	59	24	584
2014	IS-04	27	27	17	15	10	4	0	57	26	834
2014	IS-05	29	28	19	13	9	3	0	58	22	622
2014	IS-06	27	28	16	17	10	3	0	56	27	361
2011	IS	30	27	16	13	10	4	0	59	24	3183
2011	IS-01	33	28	17	7	11	4	0	63	19	46
2011	IS-02	31	22	17	15	11	4	0	55	28	321
2011	IS-03	29	27	16	13	12	3	0	58	26	758
2011	IS-04	29	26	18	15	9	4	0	57	25	1004
2011	IS-05	30	30	16	12	7	4	0	63	20	646
2011	IS-06	30	29	15	12	10	4	0	61	23	381
2008	IS	25	28	17	15	9	4	0	56	26	2685
2008	IS-01	23	10	33	22	6	6	0	35	29	30
2008	IS-02	24	25	18	17	12	4	1	51	30	289
2008	IS-03	25	29	18	15	9	5	1	56	25	666
2008	IS-04	26	29	18	15	8	4	0	57	24	811
2008	IS-05	27	31	14	16	7	5	0	61	24	552
2008	IS-06	23	26	22	15	9	4	0	52	25	286

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	23	10	3	2	1	2	84	6	2993
2019	IS-01	28	37	10	5	9	10	0	73	16	21
2019	IS-02	47	24	12	5	6	1	4	75	12	244
2019	IS-03	50	23	15	5	2	1	4	77	8	641
2019	IS-04	58	24	10	3	2	1	2	85	5	903
2019	IS-05	63	24	8	2	2	0	1	88	4	714
2019	IS-06	74	19	4	1	1	1	1	95	2	381

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	26	9	5	3	1	1	82	9	2987
2019	IS-01	37	27	5	18	9	3	0	66	28	21
2019	IS-02	58	24	9	4	3	0	1	83	8	242
2019	IS-03	53	23	10	7	4	2	1	78	11	641
2019	IS-04	54	26	10	5	3	2	0	82	8	898
2019	IS-05	54	28	9	4	4	1	0	83	9	715
2019	IS-06	55	31	6	3	2	2	1	88	6	381
2018	IS	50	28	10	6	4	2	1	80	10	2632
2018	IS-01	63	25	12	0	0	0	0	88	0	24
2018	IS-02	51	23	10	8	4	3	2	77	13	221
2018	IS-03	50	27	11	6	3	2	1	79	10	555
2018	IS-04	48	31	10	6	4	2	0	80	10	803
2018	IS-05	52	28	8	6	4	2	1	82	9	606
2018	IS-06	54	25	10	6	3	1	1	80	9	354
2017	IS	49	29	10	6	3	2	0	81	9	2619
2017	IS-02	56	27	7	5	2	2	0	85	7	215
2017	IS-03	51	29	9	6	3	2	1	83	8	578
2017	IS-04	46	31	10	7	3	3	0	79	10	842
2017	IS-05	48	30	10	7	3	2	1	80	10	595
2017	IS-06	53	27	11	3	5	1	0	81	8	330
2014	IS	45	32	10	6	4	2	0	79	10	2699
2014	IS-01	74	7	19	0	0	0	0	81	0	10
2014	IS-02	46	31	8	9	4	2	0	79	13	236
2014	IS-03	45	33	11	4	3	3	1	81	7	584
2014	IS-04	45	32	10	6	4	2	0	79	11	835
2014	IS-05	48	31	10	5	4	2	0	80	10	622
2014	IS-06	43	29	12	7	6	2	0	74	14	360
2011	IS	43	31	12	7	4	2	0	76	12	3186
2011	IS-01	48	26	11	9	2	4	0	77	11	46
2011	IS-02	42	29	12	8	5	3	1	74	13	322
2011	IS-03	42	29	12	8	5	3	0	74	13	757
2011	IS-04	44	30	14	7	4	2	0	75	11	1006
2011	IS-05	45	32	10	7	4	2	0	79	11	648
2011	IS-06	38	39	10	10	2	1	1	78	12	380
2008	IS	44	29	10	9	6	2	0	74	15	2686
2008	IS-01	66	15	11	8	0	0	0	81	8	30
2008	IS-02	42	30	11	8	7	2	0	74	16	290
2008	IS-03	41	30	12	8	7	2	0	74	15	668
2008	IS-04	43	29	10	10	6	2	1	73	17	812
2008	IS-05	47	29	11	7	4	2	0	77	12	549
2008	IS-06	45	30	9	9	5	1	1	77	14	286

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	30	7	7	4	0	1	82	10	2988
2019	IS-01	46	27	0	20	4	3	0	75	25	21
2019	IS-02	55	27	9	5	3	0	1	83	8	243
2019	IS-03	50	29	8	7	4	0	1	80	12	639
2019	IS-04	52	29	8	7	3	1	0	82	10	899
2019	IS-05	48	33	7	7	4	0	0	81	11	715
2019	IS-06	57	32	3	5	3	0	0	89	8	383
2018	IS	47	32	8	8	4	1	0	80	12	2626
2018	IS-01	68	28	4	0	0	0	0	96	0	24
2018	IS-02	46	32	9	6	5	1	0	79	11	219
2018	IS-03	47	31	10	9	2	1	0	79	12	552
2018	IS-04	46	33	9	8	4	0	0	79	12	804
2018	IS-05	46	33	7	8	4	1	1	80	12	606
2018	IS-06	53	30	7	6	3	0	1	84	9	351
2017	IS	47	32	8	8	4	1	0	80	12	2621
2017	IS-02	52	30	7	6	4	1	0	83	10	215
2017	IS-03	46	34	9	7	4	0	1	81	11	578
2017	IS-04	45	33	9	8	4	1	0	78	13	842
2017	IS-05	46	35	6	9	4	1	0	81	13	596
2017	IS-06	56	28	7	5	4	0	0	84	9	331
2014	IS	43	33	9	9	5	0	0	77	14	2700
2014	IS-01	74	17	0	0	9	0	0	91	9	10
2014	IS-02	44	27	14	8	7	0	1	72	15	237
2014	IS-03	43	35	10	6	5	1	0	78	12	584
2014	IS-04	44	32	9	10	5	0	0	77	14	835
2014	IS-05	44	35	8	8	4	0	0	79	12	622
2014	IS-06	42	36	7	10	4	1	0	78	15	360
2011	IS	41	34	9	10	5	0	0	76	15	3186
2011	IS-01	38	38	15	2	7	0	0	76	9	46
2011	IS-02	43	33	10	8	5	0	0	76	14	321
2011	IS-03	38	36	9	12	5	0	0	74	16	757
2011	IS-04	41	33	9	11	5	0	0	74	16	1005
2011	IS-05	43	35	9	9	4	0	0	78	13	648
2011	IS-06	44	36	7	9	3	0	1	81	12	382
2008	IS	41	31	10	11	6	0	0	72	18	2685
2008	IS-01	56	29	14	0	0	0	0	86	0	30
2008	IS-02	45	27	11	10	6	1	0	73	16	289
2008	IS-03	38	29	12	12	8	0	0	67	20	668
2008	IS-04	41	31	9	12	7	0	0	72	19	812
2008	IS-05	44	34	8	10	4	0	0	78	14	550
2008	IS-06	39	36	9	11	6	0	0	74	16	285

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	28	7	6	4	0	0	83	10	2993
2019	IS-01	39	29	9	14	9	0	0	68	23	21
2019	IS-02	59	25	8	3	4	0	1	84	7	242
2019	IS-03	54	26	8	6	5	0	0	80	12	642
2019	IS-04	54	29	7	6	3	0	0	83	9	902
2019	IS-05	53	29	6	7	4	0	0	82	11	714
2019	IS-06	58	28	6	5	2	0	1	87	7	384
2018	IS	50	28	10	7	4	0	0	78	12	2635
2018	IS-01	72	19	5	4	0	0	0	91	4	24
2018	IS-02	47	27	12	9	4	0	0	74	13	220
2018	IS-03	50	28	11	6	5	0	0	78	11	556
2018	IS-04	49	28	10	8	4	0	0	78	12	804
2018	IS-05	51	29	9	7	4	0	1	80	11	607
2018	IS-06	56	24	10	6	3	0	0	81	9	354
2017	IS	53	26	9	7	5	0	0	79	12	2617
2017	IS-02	55	26	9	6	3	0	0	81	10	215
2017	IS-03	53	26	9	7	4	0	0	80	11	578
2017	IS-04	50	26	10	9	5	0	0	76	14	840
2017	IS-05	53	26	8	7	6	0	0	80	13	594
2017	IS-06	57	25	9	4	5	1	0	82	9	331
2014	IS	47	31	9	8	5	0	0	78	13	2697
2014	IS-01	66	15	10	9	0	0	0	81	9	10
2014	IS-02	50	28	10	9	2	0	0	78	11	237
2014	IS-03	47	32	10	7	4	0	0	79	11	584
2014	IS-04	47	30	10	8	6	0	0	76	14	833
2014	IS-05	47	31	8	8	6	1	0	79	13	621
2014	IS-06	46	31	7	9	7	0	0	78	15	360

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	35	14	8	4	5	0	73	13	2988
2019	IS-01	43	37	9	0	5	0	5	85	6	21
2019	IS-02	46	29	13	4	4	3	0	78	8	244
2019	IS-03	40	30	13	6	4	7	0	75	10	642
2019	IS-04	33	37	14	7	3	5	0	74	11	901
2019	IS-05	30	35	17	9	5	5	0	68	15	711
2019	IS-06	28	42	10	14	4	3	0	72	18	382
2018	IS	31	33	15	10	5	6	0	67	16	2654
2018	IS-01	60	19	0	8	4	9	0	86	14	24
2018	IS-02	41	34	11	5	5	5	0	78	11	223
2018	IS-03	33	29	15	9	4	8	0	68	15	559
2018	IS-04	25	36	17	10	5	7	0	66	16	812
2018	IS-05	29	31	18	13	5	4	0	63	19	609
2018	IS-06	34	36	12	10	6	2	0	72	16	356
2017	IS	27	35	15	9	5	7	0	68	16	2622
2017	IS-02	36	32	11	10	3	8	0	75	13	215
2017	IS-03	30	34	14	6	6	10	0	72	13	580
2017	IS-04	24	36	17	10	5	7	0	65	16	842
2017	IS-05	25	36	16	11	5	6	0	66	17	595
2017	IS-06	30	37	12	11	9	2	0	68	20	331
2014	IS	24	35	16	11	5	8	0	65	18	2699
2014	IS-01	58	26	0	7	0	8	0	92	8	10
2014	IS-02	29	35	15	5	6	9	0	71	13	237
2014	IS-03	24	35	17	9	5	11	0	66	15	584
2014	IS-04	22	34	16	12	6	10	0	63	20	835
2014	IS-05	25	36	17	12	4	6	0	65	17	622
2014	IS-06	26	37	14	12	7	4	0	65	20	360
2011	IS	24	34	18	10	6	7	0	62	18	3189
2011	IS-01	31	39	11	4	6	5	5	77	11	46
2011	IS-02	30	34	14	7	7	9	0	70	16	321
2011	IS-03	20	33	20	10	6	11	1	60	18	758
2011	IS-04	21	36	19	11	6	8	0	61	18	1006
2011	IS-05	26	33	17	11	6	5	0	63	19	648
2011	IS-06	28	34	17	11	7	3	0	63	19	383

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	36	16	10	5	2	0	68	16	2975
2019	IS-01	39	47	9	0	6	0	0	86	6	20
2019	IS-02	42	28	15	8	5	2	0	72	13	244
2019	IS-03	36	32	16	8	5	3	0	70	14	634
2019	IS-04	28	40	17	9	4	2	0	69	14	900
2019	IS-05	27	36	17	14	5	1	0	64	19	709
2019	IS-06	27	41	14	11	6	1	0	69	17	381
2018	IS	28	33	16	13	7	2	0	63	20	2653
2018	IS-01	60	19	5	8	8	0	0	79	16	24
2018	IS-02	37	32	13	7	7	3	0	72	15	223
2018	IS-03	33	29	16	13	6	3	0	63	20	560
2018	IS-04	24	38	17	14	6	2	0	63	20	813
2018	IS-05	25	32	19	14	8	1	0	58	23	607
2018	IS-06	31	37	13	12	7	0	0	68	19	356
2017	IS	25	36	16	13	6	3	0	63	20	2622
2017	IS-02	35	36	10	8	6	5	0	75	15	215
2017	IS-03	26	35	17	10	6	5	0	65	17	579
2017	IS-04	22	35	18	15	7	3	0	59	22	842
2017	IS-05	22	39	15	16	5	3	0	63	22	596
2017	IS-06	28	38	15	11	8	0	0	66	19	331
2014	IS	21	36	18	14	8	3	0	59	22	2697
2014	IS-01	59	17	17	7	0	0	0	76	7	10
2014	IS-02	26	34	21	7	8	3	1	62	15	237
2014	IS-03	21	35	19	12	8	5	0	59	20	584
2014	IS-04	19	35	18	15	9	4	0	57	25	834
2014	IS-05	22	37	18	15	6	2	0	60	22	621
2014	IS-06	23	39	15	16	6	1	0	62	22	360
2011	IS	20	36	18	14	9	3	0	57	24	3187
2011	IS-01	31	35	11	7	12	2	2	69	20	46
2011	IS-02	28	36	14	9	8	3	0	67	18	321
2011	IS-03	19	33	21	13	11	3	0	54	24	757
2011	IS-04	17	34	21	16	9	3	0	53	26	1006
2011	IS-05	19	39	17	14	9	2	0	59	24	647
2011	IS-06	25	38	15	13	9	1	0	63	22	383
2008	IS	22	37	18	13	9	2	0	60	22	2687
2008	IS-01	26	41	13	14	3	3	0	69	18	30
2008	IS-02	19	40	20	10	9	2	0	60	19	290
2008	IS-03	23	34	21	11	8	2	0	59	19	668
2008	IS-04	21	37	16	14	9	3	0	60	24	811
2008	IS-05	22	39	16	11	9	2	0	63	21	551
2008	IS-06	25	37	14	14	10	1	0	62	24	286

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	35	19	15	6	4	0	59	21	2979
2019	IS-01	21	51	5	5	5	12	0	82	12	21
2019	IS-02	32	29	18	9	6	6	0	65	15	243
2019	IS-03	26	32	17	13	6	5	0	62	20	640
2019	IS-04	19	35	21	14	5	5	0	58	20	898
2019	IS-05	17	35	21	19	6	3	0	54	25	709
2019	IS-06	16	43	17	16	6	2	0	60	22	381
2018	IS	18	32	20	17	8	5	0	53	26	2641
2018	IS-01	43	33	9	7	4	4	0	79	11	24
2018	IS-02	25	34	16	8	8	7	0	65	18	221
2018	IS-03	22	28	19	16	7	8	0	54	25	557
2018	IS-04	15	33	22	18	7	6	0	51	26	807
2018	IS-05	14	31	23	19	9	4	0	46	30	607
2018	IS-06	20	39	17	16	7	1	0	60	23	354
2017	IS	17	33	19	17	7	6	0	54	26	2621
2017	IS-02	27	33	14	13	7	6	0	64	21	214
2017	IS-03	17	33	19	15	8	9	0	54	25	580
2017	IS-04	16	30	22	18	7	6	0	49	27	842
2017	IS-05	15	36	17	22	6	4	0	53	29	595
2017	IS-06	18	41	16	16	8	1	0	60	24	331
2014	IS	14	33	22	17	8	6	0	49	27	2696
2014	IS-01	58	17	9	7	0	8	0	82	8	10
2014	IS-02	20	27	25	13	5	8	1	52	20	237
2014	IS-03	14	33	24	14	8	7	0	50	24	583
2014	IS-04	12	30	21	19	10	7	0	46	31	835
2014	IS-05	13	35	21	20	7	3	0	50	28	621
2014	IS-06	15	37	20	19	8	2	0	52	28	359
2011	IS	11	36	20	19	9	5	0	50	29	3185
2011	IS-01	21	34	19	13	10	2	0	56	24	46
2011	IS-02	15	40	16	13	8	7	0	60	22	321
2011	IS-03	10	34	20	18	8	9	0	49	29	758
2011	IS-04	10	32	22	21	9	6	0	45	32	1004
2011	IS-05	10	40	20	18	8	3	0	51	28	647
2011	IS-06	14	39	17	19	9	2	0	54	28	382
2008	IS	11	36	19	19	10	5	0	49	30	2684
2008	IS-01	23	22	29	18	3	6	0	47	22	30
2008	IS-02	13	38	17	16	9	7	0	54	27	289
2008	IS-03	12	34	22	16	9	6	0	50	27	668
2008	IS-04	10	34	19	21	11	6	0	47	33	811
2008	IS-05	11	38	20	20	8	3	0	51	29	550
2008	IS-06	10	39	15	20	13	2	0	50	34	285

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	37	17	17	8	2	57	25	2982
2019	IS-01	22	38	15	14	5	5	64	20	21
2019	IS-02	30	29	19	12	9	2	60	21	242
2019	IS-03	24	33	18	15	8	2	58	23	642
2019	IS-04	18	39	17	17	8	2	58	25	898
2019	IS-05	16	36	17	19	9	2	53	29	710
2019	IS-06	17	44	15	17	7	1	61	24	382
2018	IS	17	35	17	18	10	2	54	29	2655
2018	IS-01	55	9	16	11	4	4	67	16	24
2018	IS-02	24	34	17	13	7	3	61	21	223
2018	IS-03	19	32	17	17	11	4	53	29	561
2018	IS-04	15	33	19	20	10	3	49	31	812
2018	IS-05	14	36	16	20	12	1	51	33	609
2018	IS-06	17	47	12	15	7	1	65	23	355
2017	IS	18	35	17	18	10	3	54	28	2619
2017	IS-02	28	27	19	13	8	5	57	23	215
2017	IS-03	18	36	18	16	9	4	55	26	578
2017	IS-04	15	34	19	19	10	3	51	30	843
2017	IS-05	15	35	16	21	11	2	51	33	595
2017	IS-06	21	43	12	14	9	1	65	23	330
2014	IS	14	36	16	20	10	3	52	31	2694
2014	IS-02	19	36	17	18	8	2	56	27	236
2014	IS-03	15	35	18	19	10	4	52	29	582
2014	IS-04	13	35	16	21	12	4	49	34	835
2014	IS-05	13	38	16	23	7	2	52	31	621
2014	IS-06	16	44	12	20	9	0	60	28	360
2011	IS	14	37	15	21	11	2	52	32	3181
2011	IS-01	26	35	11	11	14	2	63	26	46
2011	IS-02	20	36	16	16	10	2	57	27	321
2011	IS-03	13	36	18	19	12	2	50	32	754
2011	IS-04	11	36	15	23	12	3	49	36	1002
2011	IS-05	14	41	14	21	10	1	55	31	648
2011	IS-06	17	40	13	22	8	0	57	30	383
2008	IS	15	38	15	21	9	2	54	31	2684
2008	IS-01	24	31	23	9	6	6	58	17	30
2008	IS-02	17	39	16	18	8	2	57	26	290
2008	IS-03	18	35	16	20	9	2	54	29	667
2008	IS-04	13	39	14	23	10	2	52	33	810
2008	IS-05	15	41	13	22	9	1	56	31	551
2008	IS-06	14	40	13	23	9	0	54	32	286

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	38	11	10	5	0	0	74	15	2987
2019	IS-01	23	40	15	11	11	0	0	62	22	20
2019	IS-02	38	39	8	12	3	0	0	77	15	243
2019	IS-03	38	35	12	8	6	0	1	73	15	641
2019	IS-04	36	40	10	10	4	0	0	75	14	899
2019	IS-05	33	37	12	13	5	0	0	70	18	711
2019	IS-06	38	38	10	9	5	0	1	76	14	384
2018	IS	33	36	14	10	6	0	0	69	17	2644
2018	IS-01	38	37	12	9	4	0	0	75	13	24
2018	IS-02	34	38	13	8	6	1	0	72	14	220
2018	IS-03	34	35	13	11	7	0	0	70	17	560
2018	IS-04	34	35	15	10	6	0	0	69	16	806
2018	IS-05	31	35	14	12	7	0	0	67	18	610
2018	IS-06	31	40	14	9	5	0	0	71	15	353
2017	IS	30	39	13	11	6	0	0	70	18	2618
2017	IS-02	35	36	12	10	7	1	0	71	17	215
2017	IS-03	31	38	16	10	5	0	0	69	15	578
2017	IS-04	28	42	12	11	7	0	0	70	18	841
2017	IS-05	31	37	13	13	5	1	0	69	18	595
2017	IS-06	31	40	12	13	5	0	0	71	18	330
2014	IS	26	39	13	14	8	0	0	65	22	2698
2014	IS-01	66	34	0	0	0	0	0	100	0	10
2014	IS-02	25	36	17	12	9	0	0	62	21	237
2014	IS-03	26	40	14	12	7	0	0	67	19	584
2014	IS-04	25	38	14	15	8	0	0	63	23	835
2014	IS-05	26	40	12	13	7	0	0	67	21	621
2014	IS-06	25	41	12	15	6	0	0	67	21	360
2011	IS	27	41	13	12	7	0	0	68	19	3184
2011	IS-01	35	33	11	15	4	0	2	70	19	46
2011	IS-02	29	41	12	8	8	1	0	71	16	321
2011	IS-03	27	40	11	13	8	0	0	67	21	758
2011	IS-04	26	40	13	15	6	0	0	66	21	1005
2011	IS-05	28	41	12	11	7	0	0	69	18	644
2011	IS-06	26	43	15	11	5	0	0	69	16	383

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	41	11	11	4	0	75	15	2972
2019	IS-01	20	43	14	17	5	0	63	23	20
2019	IS-02	42	35	10	9	4	0	77	13	241
2019	IS-03	35	40	13	8	4	0	75	12	636
2019	IS-04	35	41	11	10	3	0	76	14	896
2019	IS-05	28	43	11	13	4	0	71	18	709
2019	IS-06	32	44	7	11	5	1	77	16	383
2018	IS	30	39	13	13	5	0	69	18	2649
2018	IS-01	60	25	11	4	0	0	85	4	24
2018	IS-02	34	33	13	13	6	0	67	20	221
2018	IS-03	33	36	14	12	5	0	69	17	562
2018	IS-04	30	39	14	13	5	0	68	18	808
2018	IS-05	25	40	13	15	7	0	66	22	608
2018	IS-06	29	47	10	12	3	0	76	14	355
2017	IS	29	42	11	13	5	0	72	17	2618
2017	IS-02	31	38	13	11	6	0	70	17	215
2017	IS-03	34	42	10	11	3	0	76	14	578
2017	IS-04	28	43	11	13	5	0	71	18	842
2017	IS-05	23	44	12	16	4	0	68	21	594
2017	IS-06	35	40	10	9	6	0	74	15	330

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	29	9	8	5	0	1	78	12	2996
2019	IS-01	24	45	0	13	14	3	0	72	28	21
2019	IS-02	51	30	7	7	3	0	1	82	11	244
2019	IS-03	48	26	13	7	5	0	1	74	12	641
2019	IS-04	49	29	9	7	5	0	1	79	12	902
2019	IS-05	48	30	10	7	5	0	1	78	12	714
2019	IS-06	51	31	7	9	3	0	0	82	11	385
2018	IS	43	33	11	9	4	0	1	76	12	2637
2018	IS-01	60	36	4	0	0	0	0	96	0	24
2018	IS-02	40	32	14	8	5	0	1	73	13	221
2018	IS-03	43	32	12	9	4	1	0	76	12	557
2018	IS-04	42	34	10	9	4	0	0	76	14	804
2018	IS-05	44	33	11	7	4	0	1	78	11	608
2018	IS-06	45	33	10	9	2	0	0	78	11	353
2017	IS	42	35	9	8	4	1	0	78	13	2620
2017	IS-02	45	31	10	10	4	0	0	76	14	215
2017	IS-03	43	38	8	6	4	0	1	82	11	578
2017	IS-04	39	35	11	10	4	1	0	75	14	843
2017	IS-05	40	37	9	7	6	1	1	79	13	597
2017	IS-06	45	35	9	5	4	1	1	82	9	328
2014	IS	39	36	11	8	5	0	1	76	13	2700
2014	IS-01	52	29	10	0	9	0	0	81	9	10
2014	IS-02	45	30	10	9	5	0	2	76	14	237
2014	IS-03	41	36	11	7	4	0	1	78	11	584
2014	IS-04	40	34	12	9	5	0	0	74	14	835
2014	IS-05	39	38	9	7	6	0	0	78	13	622
2014	IS-06	36	39	9	10	5	0	1	75	15	360
2011	IS	37	36	11	10	5	1	0	74	15	3184
2011	IS-01	42	32	14	6	4	0	2	75	11	45
2011	IS-02	38	38	9	9	5	1	0	77	14	321
2011	IS-03	37	35	10	10	6	1	1	73	16	758
2011	IS-04	35	37	11	11	6	0	0	72	17	1005
2011	IS-05	38	36	11	9	5	1	0	75	14	648
2011	IS-06	37	37	12	11	2	0	1	75	13	380
2008	IS	34	35	12	11	7	1	0	69	19	2687
2008	IS-01	57	22	18	3	0	0	0	79	3	30
2008	IS-02	39	30	12	11	7	0	0	69	19	290
2008	IS-03	33	34	12	13	7	1	1	68	20	668
2008	IS-04	33	35	11	11	8	1	0	69	20	812
2008	IS-05	34	38	11	9	6	1	1	72	16	550
2008	IS-06	31	39	12	11	7	0	0	70	18	286

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	39	13	10	4	0	1	73	14	2977
2019	IS-01	43	37	4	13	4	0	0	80	17	20
2019	IS-02	39	31	12	11	6	0	1	71	17	243
2019	IS-03	35	37	13	10	4	0	1	73	14	638
2019	IS-04	32	42	11	10	4	0	1	74	14	901
2019	IS-05	30	38	16	11	3	1	1	69	15	708
2019	IS-06	36	41	10	10	3	0	1	77	13	379
2018	IS	28	43	12	12	4	0	1	72	16	2651
2018	IS-01	46	35	8	4	7	0	0	81	11	24
2018	IS-02	29	46	9	8	5	0	2	77	14	222
2018	IS-03	29	42	11	12	4	1	2	73	16	560
2018	IS-04	28	41	13	13	3	0	1	70	17	809
2018	IS-05	25	44	13	13	4	0	1	70	17	609
2018	IS-06	32	46	11	8	2	0	1	79	10	356
2017	IS	31	40	11	12	5	0	1	72	17	2619
2017	IS-02	33	42	10	8	5	1	1	76	14	214
2017	IS-03	30	40	11	13	6	0	1	70	19	578
2017	IS-04	31	38	12	13	5	0	1	71	18	843
2017	IS-05	29	40	12	12	6	0	0	70	18	595
2017	IS-06	33	47	7	10	4	0	0	79	14	331
2014	IS	30	40	12	12	5	0	1	71	17	2696
2014	IS-01	68	24	0	0	0	0	7	100	0	10
2014	IS-02	33	35	14	11	5	0	1	69	16	237
2014	IS-03	26	45	12	11	5	1	1	72	16	583
2014	IS-04	28	41	12	12	6	1	1	70	19	835
2014	IS-05	34	37	13	11	5	0	0	71	16	621
2014	IS-06	33	41	10	12	3	0	0	75	15	359
2011	IS	32	40	12	9	5	0	1	73	14	3184
2011	IS-01	34	33	15	9	2	0	6	72	12	46
2011	IS-02	28	41	14	9	6	1	2	70	16	322
2011	IS-03	28	41	13	9	7	1	1	70	16	757
2011	IS-04	33	40	12	9	4	0	1	74	14	1004
2011	IS-05	35	40	11	8	4	0	1	76	13	646
2011	IS-06	32	43	11	8	5	0	2	76	13	383
2008	IS	30	41	13	10	4	1	1	72	14	2684
2008	IS-01	32	47	14	4	3	0	0	79	6	30
2008	IS-02	31	37	15	11	5	0	1	69	16	288
2008	IS-03	30	39	15	10	5	1	1	70	15	669
2008	IS-04	30	43	12	10	3	0	2	75	13	810
2008	IS-05	29	42	13	9	5	1	1	72	14	551
2008	IS-06	32	41	13	8	3	1	2	75	11	285

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	36	18	12	7	3	0	62	20	2983
2019	IS-01	20	33	15	17	10	5	0	55	28	21
2019	IS-02	32	28	17	11	7	3	1	63	19	243
2019	IS-03	27	32	17	13	8	3	0	61	22	638
2019	IS-04	21	40	18	11	6	3	0	63	18	897
2019	IS-05	21	36	18	15	7	3	0	59	22	712
2019	IS-06	25	41	16	11	7	1	0	66	18	384
2018	IS	22	37	17	14	7	4	0	60	22	2646
2018	IS-01	43	26	12	10	0	9	0	75	11	24
2018	IS-02	27	35	13	9	12	4	1	65	21	222
2018	IS-03	21	32	18	16	8	4	0	56	25	557
2018	IS-04	19	38	17	13	8	4	0	60	22	811
2018	IS-05	20	35	18	16	8	3	0	57	25	607
2018	IS-06	25	45	16	9	4	1	0	70	13	354
2017	IS	27	35	14	13	7	4	0	65	20	2615
2017	IS-02	36	32	9	11	8	3	1	71	20	215
2017	IS-03	29	31	15	12	8	5	0	63	21	575
2017	IS-04	25	36	17	12	6	3	1	63	19	842
2017	IS-05	23	35	13	17	6	5	0	62	24	594
2017	IS-06	29	44	12	8	6	2	0	74	14	331
2014	IS	23	35	15	15	9	2	0	60	25	2698
2014	IS-01	66	24	9	0	0	0	0	91	0	10
2014	IS-02	27	34	14	13	10	3	0	63	23	237
2014	IS-03	22	37	14	13	11	3	1	61	24	583
2014	IS-04	22	34	15	17	9	2	1	58	27	834
2014	IS-05	23	36	15	15	8	2	0	60	24	622
2014	IS-06	26	35	16	15	7	2	0	62	22	360
2011	IS	26	36	15	13	8	2	0	63	22	3184
2011	IS-01	25	34	17	6	11	2	5	63	19	45
2011	IS-02	28	33	16	11	8	4	1	63	20	321
2011	IS-03	23	36	13	15	10	2	0	61	26	758
2011	IS-04	24	37	15	14	8	2	0	62	22	1004
2011	IS-05	28	37	16	13	6	2	0	66	19	647
2011	IS-06	31	35	13	12	8	1	1	67	20	383
2008	IS	24	37	16	13	7	2	0	63	21	2681
2008	IS-01	40	29	21	10	0	0	0	69	10	30
2008	IS-02	25	36	19	9	8	2	1	63	18	287
2008	IS-03	23	33	17	17	7	2	1	58	25	668
2008	IS-04	23	41	14	13	7	2	0	65	20	810
2008	IS-05	26	38	15	12	7	2	0	66	19	549
2008	IS-06	22	41	15	13	8	1	0	64	21	286

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	31	15	15	13	3	1	54	30	2990
2019	IS-01	20	57	0	18	4	0	0	78	22	21
2019	IS-02	26	27	16	12	14	3	1	56	27	243
2019	IS-03	20	27	16	16	17	3	0	49	34	641
2019	IS-04	20	30	16	18	12	3	2	52	31	902
2019	IS-05	22	34	16	13	12	2	1	58	25	710
2019	IS-06	24	34	11	13	13	2	1	61	28	385
2018	IS	20	28	16	17	14	3	1	50	33	2648
2018	IS-01	25	25	31	13	3	4	0	52	16	24
2018	IS-02	25	26	12	17	15	4	1	53	34	223
2018	IS-03	17	25	17	18	18	4	1	44	38	557
2018	IS-04	17	27	18	19	15	3	1	46	35	810
2018	IS-05	22	28	15	17	13	3	2	53	31	608
2018	IS-06	27	34	13	13	10	1	2	63	24	355
2017	IS	20	29	14	17	15	3	2	52	34	2621
2017	IS-02	21	29	10	17	18	3	2	53	37	214
2017	IS-03	15	23	16	20	18	6	2	42	41	578
2017	IS-04	19	29	15	19	14	2	2	51	34	842
2017	IS-05	22	30	13	16	14	3	2	55	31	597
2017	IS-06	30	33	12	11	11	1	2	65	23	331
2014	IS	14	26	14	20	21	2	2	42	43	2699
2014	IS-01	22	39	9	7	0	7	15	78	9	10
2014	IS-02	13	20	12	19	31	2	3	35	52	237
2014	IS-03	12	22	13	24	24	3	2	36	50	583
2014	IS-04	12	25	16	20	22	2	3	39	44	835
2014	IS-05	16	30	13	20	16	2	2	49	37	621
2014	IS-06	18	32	15	17	15	1	1	52	33	361
2011	IS	15	26	15	20	20	2	2	43	41	3188
2011	IS-01	16	20	19	12	22	2	9	40	39	46
2011	IS-02	14	20	14	23	24	3	1	35	50	322
2011	IS-03	10	24	16	22	24	2	2	35	48	759
2011	IS-04	14	25	16	22	18	2	2	41	42	1005
2011	IS-05	20	30	14	17	15	1	2	52	33	648
2011	IS-06	20	31	14	16	17	1	1	52	34	382
2008	IS	18	31	13	19	15	2	1	51	35	2682
2008	IS-01	10	40	19	14	11	3	3	53	27	30
2008	IS-02	18	28	16	23	12	1	0	47	36	287
2008	IS-03	13	31	11	23	19	2	1	45	43	667
2008	IS-04	20	30	12	20	13	3	1	52	35	811
2008	IS-05	22	33	14	13	15	1	1	57	29	551
2008	IS-06	20	34	15	16	13	1	1	55	30	285

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	25	13	5	4	1	3	77	9	2998
2019	IS-01	42	22	32	3	0	0	0	64	3	21
2019	IS-02	58	22	9	2	4	0	5	85	6	242
2019	IS-03	57	22	10	3	3	1	3	83	7	642
2019	IS-04	48	28	12	5	4	1	3	79	9	904
2019	IS-05	46	25	16	5	5	0	3	73	11	715
2019	IS-06	43	23	19	9	5	0	2	67	14	385

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	11	8	5	6	1	13	78	14	2992
2019	IS-01	56	9	5	0	0	12	18	92	0	21
2019	IS-02	54	12	8	4	7	3	12	78	12	242
2019	IS-03	55	12	9	6	7	1	11	76	14	640
2019	IS-04	54	12	8	7	6	1	12	77	14	904
2019	IS-05	54	10	7	5	9	1	14	75	16	713
2019	IS-06	66	9	3	2	4	0	16	89	7	384

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	24	13	4	3	2	3	78	8	2985
2019	IS-01	25	35	17	4	5	4	9	69	11	21
2019	IS-02	49	20	14	7	5	2	4	73	12	241
2019	IS-03	47	23	16	6	4	1	3	73	11	639
2019	IS-04	49	26	13	4	3	1	4	79	7	901
2019	IS-05	51	25	14	3	2	2	3	79	6	713
2019	IS-06	60	24	9	2	2	0	3	87	4	382

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	21	14	6	5	4	5	73	12	2976
2019	IS-01	33	33	11	4	5	5	9	77	11	21
2019	IS-02	45	18	13	7	6	7	4	70	15	240
2019	IS-03	43	20	16	8	5	4	4	69	14	638
2019	IS-04	45	21	14	6	5	4	5	72	12	898
2019	IS-05	48	20	15	5	3	4	5	74	9	709
2019	IS-06	55	25	10	3	4	1	3	83	7	381

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	12	8	6	6	3	8	77	14	2981
2019	IS-01	45	14	5	4	5	17	9	80	12	21
2019	IS-02	54	17	5	6	6	5	6	80	14	242
2019	IS-03	51	14	11	10	7	3	6	70	18	640
2019	IS-04	54	15	9	6	7	3	7	76	14	894
2019	IS-05	61	10	8	4	5	3	10	81	11	712
2019	IS-06	68	9	4	4	5	1	9	85	10	383

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	80	8	3	1	1	2	5	94	2	2989
2019	IS-01	49	27	5	5	0	14	0	88	6	21
2019	IS-02	76	9	5	0	1	4	4	93	2	242
2019	IS-03	75	10	5	2	1	2	5	91	4	641
2019	IS-04	83	8	3	1	1	1	4	96	2	899
2019	IS-05	84	6	2	1	0	2	6	97	1	714
2019	IS-06	85	6	1	2	1	0	5	96	3	384

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	80	6	4	2	2	3	4	93	3	2984
2019	IS-01	73	4	5	5	0	12	0	88	6	21
2019	IS-02	79	4	4	2	3	3	5	90	5	240
2019	IS-03	78	7	4	2	2	3	5	92	4	640
2019	IS-04	80	7	4	1	1	3	4	93	3	898
2019	IS-05	81	7	3	1	1	3	5	95	2	712
2019	IS-06	84	5	3	2	1	1	5	94	3	384

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	81	5	2	1	1	1	9	95	2	2979
2019	IS-01	65	13	5	0	0	12	4	94	0	21
2019	IS-02	79	5	4	2	1	1	7	92	3	240
2019	IS-03	78	6	2	1	1	1	11	95	2	641
2019	IS-04	81	5	2	1	1	1	9	95	2	901
2019	IS-05	81	4	2	1	1	2	9	95	3	712
2019	IS-06	86	3	1	1	0	1	9	99	1	376

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	39	10	11	4	0	0	74	15	2977
2019	IS-01	28	34	15	13	10	0	0	62	22	20
2019	IS-02	38	35	13	9	5	1	0	73	13	243
2019	IS-03	33	38	13	11	5	0	0	71	16	639
2019	IS-04	34	41	10	10	4	0	0	76	15	895
2019	IS-05	34	38	10	12	4	0	0	73	17	708
2019	IS-06	43	39	5	10	2	0	0	83	12	383
2018	IS	31	39	12	12	5	0	0	71	17	2640
2018	IS-01	36	23	16	17	8	0	0	59	25	24
2018	IS-02	29	38	15	12	6	0	0	67	19	221
2018	IS-03	29	37	14	15	5	0	0	66	20	561
2018	IS-04	29	40	13	12	5	0	0	70	17	809
2018	IS-05	31	42	9	12	6	0	0	73	19	605
2018	IS-06	43	40	8	6	3	0	0	83	9	350
2017	IS	33	41	11	10	5	0	0	73	16	2615
2017	IS-02	34	35	12	12	7	0	1	70	18	215
2017	IS-03	30	43	11	10	5	0	0	74	15	579
2017	IS-04	32	39	13	11	5	0	0	71	16	839
2017	IS-05	32	42	11	11	4	1	0	74	15	594
2017	IS-06	43	40	7	6	3	0	0	83	10	329
2014	IS	24	44	11	14	7	0	0	68	21	2699
2014	IS-01	58	15	17	10	0	0	0	73	10	10
2014	IS-02	22	43	16	10	8	0	0	66	18	237
2014	IS-03	23	45	12	12	8	1	0	68	20	584
2014	IS-04	22	43	11	16	7	1	0	66	23	835
2014	IS-05	25	46	9	15	6	0	0	70	21	622
2014	IS-06	32	45	6	12	5	0	0	77	17	360
2011	IS	30	41	11	12	6	0	0	72	17	3183
2011	IS-01	28	46	11	15	0	0	0	74	15	46
2011	IS-02	30	39	15	9	5	1	1	70	15	320
2011	IS-03	27	41	12	12	8	0	1	68	20	756
2011	IS-04	27	42	12	13	5	0	0	69	19	1005
2011	IS-05	35	41	8	12	4	0	0	75	16	646
2011	IS-06	37	42	7	10	3	0	0	80	13	383

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	34	12	8	4	0	0	76	12	2986
2019	IS-01	36	37	5	12	10	0	0	73	22	20
2019	IS-02	42	33	12	9	4	0	0	75	13	243
2019	IS-03	42	32	14	6	6	0	0	74	12	641
2019	IS-04	40	37	12	8	3	0	0	77	11	899
2019	IS-05	39	34	13	9	5	0	0	73	14	712
2019	IS-06	51	33	6	7	3	0	0	84	10	382
2018	IS	37	35	13	9	6	0	0	72	15	2639
2018	IS-01	31	42	9	9	8	0	0	73	18	23
2018	IS-02	34	35	14	10	7	0	0	69	17	222
2018	IS-03	34	34	14	11	7	0	0	68	17	556
2018	IS-04	36	36	13	9	5	1	0	72	14	808
2018	IS-05	37	36	11	10	6	0	0	73	16	607
2018	IS-06	48	33	10	7	3	0	0	81	9	354
2017	IS	38	36	12	9	5	0	0	74	14	2616
2017	IS-02	39	32	12	10	5	0	0	72	16	215
2017	IS-03	36	36	14	7	6	0	1	73	13	579
2017	IS-04	36	36	13	10	5	0	0	72	15	839
2017	IS-05	37	39	10	10	3	0	0	76	14	595
2017	IS-06	45	37	7	7	4	0	0	82	11	329
2014	IS	32	37	13	11	6	0	0	69	17	2697
2014	IS-01	63	11	7	19	0	0	0	74	19	10
2014	IS-02	33	38	12	10	6	0	0	72	16	236
2014	IS-03	32	38	15	9	6	0	1	70	15	584
2014	IS-04	29	38	14	12	6	0	0	68	18	835
2014	IS-05	32	37	12	12	6	0	0	70	18	621
2014	IS-06	38	36	10	10	7	0	0	74	16	360

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	39	11	8	3	0	0	78	11	2968
2019	IS-01	45	26	14	10	5	0	0	71	15	20
2019	IS-02	43	33	13	7	3	1	0	77	10	242
2019	IS-03	40	38	12	7	3	0	0	78	10	636
2019	IS-04	39	40	10	8	3	0	0	79	11	896
2019	IS-05	34	41	11	11	3	0	0	75	14	707
2019	IS-06	39	40	11	8	2	0	0	79	10	379
2018	IS	34	37	13	11	5	0	0	71	16	2642
2018	IS-01	47	38	4	11	0	0	0	85	11	24
2018	IS-02	37	38	15	7	4	0	0	75	10	222
2018	IS-03	35	36	10	13	6	0	0	71	19	560
2018	IS-04	32	38	13	11	5	0	0	70	17	808
2018	IS-05	32	36	14	11	6	1	0	69	17	606
2018	IS-06	40	37	9	10	3	0	0	77	14	353
2017	IS	34	40	11	10	4	0	0	74	14	2616
2017	IS-02	46	32	10	8	3	0	0	79	11	215
2017	IS-03	34	42	12	7	4	0	0	77	12	579
2017	IS-04	30	40	13	11	5	0	0	71	16	839
2017	IS-05	32	42	11	11	4	1	0	74	15	596
2017	IS-06	39	40	7	9	5	0	0	79	14	328
2014	IS	33	39	13	10	5	0	0	72	14	2695
2014	IS-01	66	17	9	0	0	8	0	90	0	10
2014	IS-02	36	42	12	6	4	0	0	78	10	237
2014	IS-03	32	41	13	9	4	0	0	73	13	583
2014	IS-04	31	38	14	11	6	0	0	70	17	834
2014	IS-05	33	40	13	9	5	0	0	73	14	622
2014	IS-06	37	37	13	10	4	0	0	74	14	359
2011	IS	38	40	10	8	3	0	0	79	11	3183
2011	IS-01	46	36	7	9	2	0	0	82	11	46
2011	IS-02	43	35	9	8	2	0	2	80	11	321
2011	IS-03	37	41	10	8	5	0	0	78	12	758
2011	IS-04	36	43	11	8	2	1	0	79	10	1004
2011	IS-05	41	39	11	8	2	0	0	80	9	646
2011	IS-06	39	40	10	8	2	0	0	80	11	381

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	44	15	8	3	3	0	73	12	2991
2019	IS-01	30	47	9	5	9	0	0	77	15	21
2019	IS-02	29	41	14	8	5	3	0	72	13	242
2019	IS-03	25	44	15	9	4	4	0	71	13	640
2019	IS-04	24	45	17	9	2	3	0	71	11	900
2019	IS-05	27	45	15	9	2	3	0	73	11	715
2019	IS-06	36	45	9	7	1	1	0	82	9	384
2018	IS	24	41	19	9	4	3	0	67	14	2649
2018	IS-01	44	27	21	0	4	0	4	74	4	24
2018	IS-02	25	39	15	11	6	3	1	66	18	222
2018	IS-03	22	38	20	11	5	3	0	62	17	560
2018	IS-04	20	39	22	10	5	4	0	62	15	811
2018	IS-05	24	44	16	10	3	2	0	70	14	606
2018	IS-06	34	47	13	4	2	1	0	81	6	355
2017	IS	24	41	17	10	4	3	0	68	15	2615
2017	IS-02	29	35	16	12	7	1	0	66	19	213
2017	IS-03	20	41	18	12	4	5	0	64	17	579
2017	IS-04	22	40	19	11	5	3	0	64	17	841
2017	IS-05	26	42	17	9	3	2	0	70	13	596
2017	IS-06	34	46	10	6	3	1	0	81	9	327

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	29	7	8	4	0	0	81	12	2987
2019	IS-01	30	32	18	10	5	5	0	65	16	20
2019	IS-02	61	21	7	8	3	0	1	82	11	242
2019	IS-03	57	27	7	5	3	0	0	84	9	639
2019	IS-04	51	32	7	8	3	0	0	83	11	901
2019	IS-05	47	31	9	9	4	0	0	78	13	712
2019	IS-06	45	29	8	11	6	1	0	75	17	384
2018	IS	45	35	8	8	4	0	0	80	12	2641
2018	IS-01	52	19	13	12	0	4	0	74	13	24
2018	IS-02	52	31	9	5	3	0	0	83	8	221
2018	IS-03	51	34	6	6	3	0	0	85	9	560
2018	IS-04	48	33	8	8	2	0	0	81	11	804
2018	IS-05	41	38	8	8	5	0	0	79	13	607
2018	IS-06	37	38	7	11	6	0	0	76	17	354
2017	IS	42	34	9	10	5	0	0	77	15	2619
2017	IS-02	51	30	9	5	3	1	1	82	9	215
2017	IS-03	46	35	8	7	3	1	0	81	11	577
2017	IS-04	43	36	8	8	4	0	0	79	13	842
2017	IS-05	38	35	9	11	5	0	0	74	17	597
2017	IS-06	35	30	9	17	9	0	0	66	25	329
2014	IS	39	34	10	10	6	0	1	74	16	2694
2014	IS-01	59	26	15	0	0	0	0	85	0	10
2014	IS-02	45	29	12	9	4	0	0	75	13	237
2014	IS-03	42	35	10	6	5	1	1	78	12	581
2014	IS-04	39	35	9	9	6	0	1	76	15	833
2014	IS-05	39	33	10	11	6	0	0	73	18	622
2014	IS-06	28	34	13	18	8	0	0	62	25	360
2011	IS	42	36	8	9	4	0	1	79	13	3188
2011	IS-01	66	21	2	7	0	0	4	91	7	46
2011	IS-02	47	31	9	7	4	1	1	79	11	321
2011	IS-03	42	37	7	7	4	0	2	81	12	757
2011	IS-04	42	35	8	9	4	0	1	78	13	1007
2011	IS-05	41	38	7	9	3	0	0	80	13	647
2011	IS-06	34	36	10	12	6	0	1	71	18	383

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	34	17	6	4	0	74	10	2983
2019	IS-01	50	46	4	0	0	0	96	0	20
2019	IS-02	66	28	4	1	1	0	94	2	244
2019	IS-03	52	31	13	2	2	0	83	4	637
2019	IS-04	39	37	16	5	2	0	76	8	899
2019	IS-05	33	33	21	9	5	0	66	13	713
2019	IS-06	20	35	24	11	9	1	55	20	381
2018	IS	38	32	17	8	4	0	70	13	2651
2018	IS-01	62	18	9	4	0	8	87	4	24
2018	IS-02	56	29	9	3	1	2	86	4	223
2018	IS-03	49	32	13	4	1	0	82	5	558
2018	IS-04	40	32	18	7	3	0	72	10	813
2018	IS-05	29	34	19	12	5	0	63	17	608
2018	IS-06	17	30	25	15	13	0	47	28	355
2017	IS	35	38	17	7	3	0	73	11	2622
2017	IS-02	50	37	10	2	1	0	87	4	215
2017	IS-03	47	35	13	3	1	1	82	5	579
2017	IS-04	38	40	14	6	2	0	78	8	842
2017	IS-05	24	41	21	9	5	0	66	13	596
2017	IS-06	14	31	29	16	10	1	45	26	331
2014	IS	36	36	17	7	3	0	73	10	2697
2014	IS-01	83	17	0	0	0	0	100	0	10
2014	IS-02	49	33	13	2	1	1	83	3	237
2014	IS-03	50	34	11	3	1	0	85	4	584
2014	IS-04	35	40	17	5	3	0	75	8	833
2014	IS-05	30	38	20	8	4	0	68	12	622
2014	IS-06	16	31	28	16	7	1	48	24	360
2011	IS	35	38	17	7	3	0	73	10	3187
2011	IS-01	58	31	6	2	2	0	89	4	46
2011	IS-02	49	33	12	4	2	0	82	6	321
2011	IS-03	42	36	14	6	2	0	79	8	759
2011	IS-04	35	39	16	7	3	1	75	10	1006
2011	IS-05	27	43	18	9	3	0	70	11	645
2011	IS-06	18	34	27	12	10	0	51	22	383
2008	IS	28	39	20	8	5	0	67	13	2685
2008	IS-01	38	30	28	4	0	0	68	4	30
2008	IS-02	39	37	14	7	2	0	76	9	290
2008	IS-03	35	40	18	5	3	0	75	8	667
2008	IS-04	30	41	19	7	3	0	71	9	811
2008	IS-05	21	38	22	11	7	1	59	18	550
2008	IS-06	11	35	25	16	13	0	46	29	286

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	64	20	6	4	4	1	2	86	8	2990
2019	IS-01	48	9	25	0	9	3	5	63	10	21
2019	IS-02	65	20	5	4	4	2	1	87	8	243
2019	IS-03	64	18	6	3	5	1	2	85	9	640
2019	IS-04	65	19	5	5	4	1	2	86	9	902
2019	IS-05	65	20	6	4	3	1	1	87	7	712
2019	IS-06	62	23	6	3	4	1	1	88	7	383
2017	IS	49	27	7	5	5	5	3	82	11	2615
2017	IS-02	56	22	5	4	7	5	3	84	11	215
2017	IS-03	49	25	7	6	5	5	4	81	12	577
2017	IS-04	49	27	7	5	4	4	3	82	10	839
2017	IS-05	49	27	7	5	5	5	2	82	10	594
2017	IS-06	47	28	7	6	5	3	3	81	12	331
2014	IS	45	23	9	7	7	4	4	75	15	2699
2014	IS-01	81	19	0	0	0	0	0	100	0	10
2014	IS-02	46	24	7	6	6	4	6	78	14	237
2014	IS-03	49	23	7	6	7	4	4	78	14	584
2014	IS-04	45	24	8	8	7	4	4	75	16	834
2014	IS-05	46	23	12	6	5	5	3	75	12	622
2014	IS-06	37	22	12	10	8	4	6	66	20	360
2011	IS	38	26	10	10	8	4	4	69	20	3184
2011	IS-01	50	21	13	5	4	2	4	76	10	46
2011	IS-02	38	26	10	5	9	5	6	72	16	322
2011	IS-03	40	25	11	8	10	4	3	70	19	758
2011	IS-04	37	26	9	12	8	4	4	68	22	1003
2011	IS-05	39	28	11	10	6	3	3	71	17	645
2011	IS-06	29	27	12	13	12	2	5	60	27	383

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	30	31	39	2997
2019	IS-01	34	18	48	21
2019	IS-02	35	26	38	243
2019	IS-03	27	31	41	641
2019	IS-04	26	33	41	903
2019	IS-05	32	30	37	715
2019	IS-06	37	28	36	385
2018	IS	32	30	38	2654
2018	IS-01	34	50	16	24
2018	IS-02	34	28	38	222
2018	IS-03	31	30	39	560
2018	IS-04	29	32	39	813
2018	IS-05	36	28	36	609
2018	IS-06	34	30	35	357
2017	IS	32	33	35	2624
2017	IS-02	37	24	38	215
2017	IS-03	28	34	37	580
2017	IS-04	29	35	36	843
2017	IS-05	34	35	31	597
2017	IS-06	38	32	30	331
2014	IS	36	28	37	2700
2014	IS-01	28	17	55	10
2014	IS-02	37	26	37	237
2014	IS-03	33	30	37	584
2014	IS-04	34	28	38	834
2014	IS-05	35	27	39	622
2014	IS-06	44	23	33	361
2011	IS	36	29	34	3185
2011	IS-01	41	24	35	46
2011	IS-02	48	21	31	322
2011	IS-03	31	34	35	759
2011	IS-04	34	30	35	1004
2011	IS-05	36	28	36	647
2011	IS-06	42	26	32	381

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	8	28	45	7	5	8	889
2019	IS-03	4	27	46	11	5	6	174
2019	IS-04	7	28	45	4	6	10	228
2019	IS-05	12	28	45	5	3	6	230
2019	IS-06	8	31	49	4	1	8	140
2018	IS	8	26	49	5	5	7	849
2018	IS-03	4	26	46	8	7	8	175
2018	IS-04	6	28	52	5	4	5	232
2018	IS-05	12	26	50	4	2	6	217
2018	IS-06	12	18	54	3	1	12	120
2017	IS	9	25	48	6	6	6	836
2017	IS-02	1	24	46	7	18	4	81
2017	IS-03	6	26	41	8	10	8	165
2017	IS-04	10	24	51	6	5	5	244
2017	IS-05	12	25	50	5	4	4	200
2017	IS-06	13	24	51	5	2	5	125
2014	IS	7	24	50	9	9999	10	968
2014	IS-02	0	34	34	17	9999	15	88
2014	IS-03	9	24	47	8	9999	11	195
2014	IS-04	5	23	53	8	9999	11	286
2014	IS-05	7	24	52	8	9999	8	216
2014	IS-06	8	23	54	8	9999	7	158
2011	IS	8	26	48	8	9999	10	1147
2011	IS-01	0	32	32	0	9999	36	19
2011	IS-02	6	30	42	8	9999	14	155
2011	IS-03	12	24	50	9	9999	5	237
2011	IS-04	9	23	49	9	9999	11	340
2011	IS-05	7	28	47	8	9999	11	231
2011	IS-06	10	25	52	5	9999	8	160

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	38	8	5	2	0	0	84	7	2981
2019	IS-01	49	25	15	11	0	0	0	74	11	20
2019	IS-02	41	39	10	6	2	0	0	81	9	243
2019	IS-03	45	37	9	6	2	0	0	83	8	638
2019	IS-04	48	37	9	4	2	0	0	85	6	897
2019	IS-05	44	42	7	5	2	0	0	85	8	710
2019	IS-06	54	32	7	5	2	0	0	87	7	384
2018	IS	46	41	7	4	2	0	0	87	6	2650
2018	IS-01	65	23	8	0	4	0	0	88	4	24
2018	IS-02	42	42	9	5	1	1	1	85	6	223
2018	IS-03	42	42	9	4	2	1	0	84	6	561
2018	IS-04	43	42	8	5	1	0	0	85	7	811
2018	IS-05	45	43	5	4	2	0	0	88	6	608
2018	IS-06	60	33	3	3	1	0	0	93	5	354
2017	IS	40	42	9	6	3	0	0	82	9	2614
2017	IS-02	40	40	9	5	6	0	0	80	10	215
2017	IS-03	40	42	9	5	4	0	0	82	9	576
2017	IS-04	38	42	11	7	3	0	0	80	9	840
2017	IS-05	37	44	8	7	3	1	0	82	10	595
2017	IS-06	49	40	5	4	2	0	0	90	6	329
2014	IS	39	42	11	6	3	0	0	81	8	2696
2014	IS-01	73	27	0	0	0	0	0	100	0	10
2014	IS-02	36	40	14	6	3	0	0	77	9	236
2014	IS-03	36	43	11	6	4	1	0	80	9	583
2014	IS-04	36	43	12	6	3	0	0	79	9	834
2014	IS-05	42	42	9	4	2	0	0	85	7	622
2014	IS-06	45	40	8	5	2	0	0	84	7	360
2011	IS	39	41	10	6	3	0	0	81	9	3187
2011	IS-01	47	31	11	8	0	2	0	80	8	46
2011	IS-02	41	41	10	4	3	1	0	83	7	321
2011	IS-03	35	43	11	7	4	0	0	78	11	759
2011	IS-04	36	41	12	7	3	1	0	78	11	1005
2011	IS-05	41	41	10	6	2	0	0	82	8	646
2011	IS-06	47	41	6	4	1	0	0	88	5	383
2008	IS	40	40	9	6	4	0	0	81	10	2687
2008	IS-01	33	48	15	4	0	0	0	81	4	30
2008	IS-02	39	38	13	7	4	0	0	76	11	289
2008	IS-03	40	39	10	7	4	0	0	79	11	669
2008	IS-04	40	41	10	6	2	1	0	82	9	811
2008	IS-05	42	41	8	5	4	0	0	83	9	551
2008	IS-06	42	42	7	5	4	0	0	85	8	286

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	44	13	9	2	1	0	76	11	2995
2019	IS-01	25	40	8	27	0	0	0	65	27	21
2019	IS-02	38	43	10	6	2	1	0	82	8	243
2019	IS-03	37	40	12	8	2	1	0	78	10	642
2019	IS-04	32	45	14	7	2	1	0	77	9	903
2019	IS-05	25	49	13	9	3	1	0	75	12	714
2019	IS-06	29	42	13	12	3	0	0	72	15	384
2018	IS	26	46	15	9	3	1	0	73	12	2638
2018	IS-01	48	32	20	0	0	0	0	80	0	24
2018	IS-02	31	45	12	8	3	1	0	77	11	223
2018	IS-03	30	41	16	8	4	2	0	72	12	557
2018	IS-04	23	49	17	8	2	1	0	72	10	809
2018	IS-05	23	47	14	10	5	1	0	71	15	604
2018	IS-06	28	46	14	10	2	0	0	74	12	351
2017	IS	26	45	14	10	4	1	0	72	14	2619
2017	IS-02	35	38	16	6	3	1	0	75	9	214
2017	IS-03	29	43	15	9	3	1	0	73	12	580
2017	IS-04	24	48	13	9	4	1	0	73	13	840
2017	IS-05	23	44	15	13	4	1	0	68	17	597
2017	IS-06	25	49	9	13	4	0	0	74	16	329
2014	IS	26	43	15	10	4	2	0	70	14	2700
2014	IS-01	75	15	9	0	0	0	0	91	0	10
2014	IS-02	31	43	13	7	2	3	0	77	10	237
2014	IS-03	28	46	14	7	3	1	0	75	11	584
2014	IS-04	25	41	17	11	5	1	0	67	16	835
2014	IS-05	24	44	15	12	4	1	0	69	16	622
2014	IS-06	25	44	13	12	5	2	0	70	17	360
2011	IS	26	44	14	11	4	1	0	71	15	3189
2011	IS-01	37	40	19	5	0	0	0	77	5	46
2011	IS-02	32	44	10	7	3	3	1	79	10	320
2011	IS-03	28	42	14	11	4	2	0	71	15	759
2011	IS-04	23	46	13	12	4	1	0	70	16	1006
2011	IS-05	26	45	14	12	3	1	0	71	15	648
2011	IS-06	26	44	16	11	4	0	0	70	15	383

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	26	38	18	8	1	1	26	36	2983
2019	IS-01	16	22	31	21	5	6	0	28	40	20
2019	IS-02	9	17	33	26	14	0	1	41	26	242
2019	IS-03	7	22	38	21	10	1	1	31	30	641
2019	IS-04	9	25	40	18	7	1	1	25	35	897
2019	IS-05	12	29	38	14	6	0	1	21	41	711
2019	IS-06	15	32	35	12	6	0	1	18	47	383
2018	IS	13	27	37	16	6	1	0	23	40	2647
2018	IS-01	0	7	24	37	27	4	0	67	8	24
2018	IS-02	9	21	38	17	11	2	1	29	31	221
2018	IS-03	9	27	34	19	10	1	1	30	36	558
2018	IS-04	13	26	36	18	6	1	0	24	39	811
2018	IS-05	15	30	38	13	2	0	0	16	45	608
2018	IS-06	16	27	41	12	3	0	0	16	43	354
2017	IS	13	26	37	14	7	1	1	22	40	2615
2017	IS-02	11	17	37	18	15	2	1	34	28	214
2017	IS-03	11	23	36	17	10	1	2	28	35	578
2017	IS-04	13	28	38	12	7	1	1	20	41	839
2017	IS-05	14	27	39	14	3	1	1	18	42	595
2017	IS-06	19	28	35	11	4	1	2	16	49	330
2014	IS	11	29	38	15	5	1	2	21	41	2697
2014	IS-01	0	32	28	40	0	0	0	40	32	10
2014	IS-02	7	19	36	22	10	1	4	35	27	236
2014	IS-03	9	24	37	19	7	1	1	28	34	583
2014	IS-04	12	31	38	12	5	1	2	17	44	835
2014	IS-05	11	32	38	13	4	1	1	17	44	622
2014	IS-06	16	33	38	10	3	0	1	13	49	360
2011	IS	12	28	37	15	6	0	2	22	41	3179
2011	IS-01	13	11	40	19	13	0	4	33	25	44
2011	IS-02	9	20	41	19	10	1	1	29	29	321
2011	IS-03	11	27	36	16	8	1	3	24	39	759
2011	IS-04	12	29	36	16	5	0	1	21	42	1002
2011	IS-05	13	32	35	13	5	0	2	18	46	646
2011	IS-06	16	30	39	12	3	0	1	15	46	381
2008	IS	13	29	36	15	5	0	1	21	43	2681
2008	IS-01	17	21	43	15	0	3	0	16	40	30
2008	IS-02	9	24	38	19	7	1	2	27	35	289
2008	IS-03	11	24	37	17	9	0	1	26	36	667
2008	IS-04	12	33	34	14	5	0	2	19	46	807
2008	IS-05	15	29	39	13	3	0	0	17	44	551
2008	IS-06	17	34	34	12	3	0	1	14	52	286

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	17	28	29	17	2	1	47	25	2978
2019	IS-01	5	17	25	22	25	5	0	50	24	20
2019	IS-02	7	11	23	26	29	3	1	57	19	242
2019	IS-03	6	16	25	30	19	3	2	51	23	637
2019	IS-04	7	17	29	30	15	2	1	46	25	897
2019	IS-05	7	21	27	29	14	1	1	44	29	712
2019	IS-06	9	16	33	25	15	1	1	41	25	381
2018	IS	11	19	28	25	14	2	1	40	31	2640
2018	IS-01	3	11	12	26	40	4	4	71	16	24
2018	IS-02	8	17	25	23	22	4	1	47	26	221
2018	IS-03	9	16	26	24	20	3	2	46	26	558
2018	IS-04	11	18	29	26	13	2	1	40	30	809
2018	IS-05	14	22	28	24	10	2	1	34	37	606
2018	IS-06	12	21	31	28	9	0	0	37	33	351
2017	IS	12	19	29	22	14	2	3	37	32	2609
2017	IS-02	9	19	27	19	20	2	3	41	30	214
2017	IS-03	10	16	26	25	17	3	3	45	27	573
2017	IS-04	13	19	30	21	13	1	3	35	33	840
2017	IS-05	12	20	30	21	11	2	2	34	34	593
2017	IS-06	14	19	30	23	11	2	2	35	35	330
2014	IS	9	21	30	23	13	2	2	38	32	2695
2014	IS-01	7	0	9	22	50	11	0	81	8	10
2014	IS-02	6	18	25	26	17	4	4	47	26	237
2014	IS-03	10	17	28	25	16	2	3	43	28	582
2014	IS-04	11	21	28	23	12	2	3	37	34	833
2014	IS-05	9	23	32	23	11	1	2	34	32	622
2014	IS-06	11	24	34	21	9	0	1	30	35	360
2011	IS	9	18	29	25	13	2	3	40	29	3172
2011	IS-01	11	15	20	16	33	0	5	51	27	46
2011	IS-02	9	17	24	24	19	4	3	46	27	320
2011	IS-03	9	16	29	25	15	2	5	42	27	757
2011	IS-04	11	18	30	24	11	2	4	37	31	1000
2011	IS-05	9	21	30	25	11	1	3	38	31	644
2011	IS-06	7	19	33	28	11	0	2	39	27	379
2008	IS	11	21	30	23	11	1	2	35	34	2683
2008	IS-01	17	7	25	25	24	3	0	50	25	30
2008	IS-02	10	19	25	29	13	1	2	44	31	290
2008	IS-03	8	18	31	24	15	2	2	41	27	666
2008	IS-04	12	22	29	22	11	1	3	34	36	809
2008	IS-05	12	23	31	23	9	1	1	33	36	552
2008	IS-06	13	29	33	18	4	1	3	23	44	285

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	25	30	14	7	1	1	22	48	2982
2019	IS-01	11	14	27	25	17	6	0	45	27	19
2019	IS-02	18	19	24	19	17	1	3	37	39	241
2019	IS-03	20	26	29	15	8	2	2	23	47	639
2019	IS-04	23	23	34	12	6	0	1	19	47	900
2019	IS-05	26	27	28	13	5	1	1	18	53	713
2019	IS-06	24	26	29	14	7	0	0	21	50	382
2018	IS	26	26	27	12	7	1	1	19	53	2644
2018	IS-01	4	4	31	25	27	4	5	57	9	24
2018	IS-02	19	25	23	18	10	2	3	29	46	221
2018	IS-03	22	28	27	11	9	1	2	21	51	558
2018	IS-04	27	26	28	12	5	1	1	18	54	809
2018	IS-05	32	26	28	9	3	0	1	12	59	608
2018	IS-06	25	26	29	13	7	0	0	21	51	353
2017	IS	25	26	28	12	6	1	2	19	52	2615
2017	IS-02	16	24	28	18	9	3	2	29	42	215
2017	IS-03	22	23	30	12	9	1	3	22	46	575
2017	IS-04	28	28	24	12	6	0	2	18	57	842
2017	IS-05	26	27	30	11	5	0	1	16	54	593
2017	IS-06	29	24	28	12	6	0	1	18	54	331
2014	IS	29	28	25	10	5	1	2	15	59	2695
2014	IS-01	9	10	34	22	26	0	0	47	19	10
2014	IS-02	19	22	24	16	11	2	7	29	45	237
2014	IS-03	23	28	28	11	7	1	3	18	53	584
2014	IS-04	31	30	23	8	4	1	2	12	63	833
2014	IS-05	34	28	24	9	3	1	1	12	63	621
2014	IS-06	34	30	23	9	4	1	0	13	64	359
2011	IS	29	27	25	10	4	1	3	15	59	3180
2011	IS-01	32	13	34	5	13	0	4	18	47	46
2011	IS-02	16	25	33	13	7	2	5	21	44	321
2011	IS-03	27	26	26	11	4	1	5	16	56	756
2011	IS-04	30	30	25	9	4	1	2	13	61	1003
2011	IS-05	35	27	24	9	3	0	1	12	63	646
2011	IS-06	34	30	20	11	4	0	1	15	64	382
2008	IS	30	28	24	11	4	1	1	16	59	2680
2008	IS-01	16	30	21	14	16	3	0	31	48	30
2008	IS-02	24	26	24	15	7	1	3	23	52	289
2008	IS-03	23	28	27	14	6	1	2	20	52	665
2008	IS-04	33	30	24	8	4	1	1	12	64	809
2008	IS-05	33	27	26	11	2	0	0	13	61	550
2008	IS-06	40	30	17	10	3	0	0	13	70	286

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	23	36	19	9	0	1	28	35	2974
2019	IS-01	11	9	26	19	30	5	0	52	20	20
2019	IS-02	4	13	29	31	20	0	2	53	17	240
2019	IS-03	8	15	40	22	13	1	1	36	24	641
2019	IS-04	12	22	38	19	8	0	0	27	35	896
2019	IS-05	14	30	35	14	6	0	0	21	44	710
2019	IS-06	19	30	32	15	3	0	1	18	50	379
2018	IS	13	23	36	19	7	0	0	27	37	2639
2018	IS-01	0	12	12	21	47	0	8	75	13	24
2018	IS-02	7	13	29	29	18	2	2	49	21	219
2018	IS-03	10	17	36	26	11	0	0	37	27	558
2018	IS-04	13	23	38	19	6	0	0	25	37	807
2018	IS-05	16	29	38	13	3	1	1	16	46	607
2018	IS-06	20	27	37	11	4	0	0	15	48	353
2017	IS	14	24	36	18	8	0	1	25	38	2607
2017	IS-02	4	15	32	28	19	0	1	48	19	214
2017	IS-03	10	18	36	23	11	1	1	35	29	576
2017	IS-04	14	24	37	17	6	0	1	23	39	838
2017	IS-05	16	30	36	13	4	0	1	18	46	592
2017	IS-06	22	31	33	11	3	0	1	14	53	328
2014	IS	13	25	36	18	6	1	1	25	39	2690
2014	IS-01	0	0	41	15	44	0	0	59	0	10
2014	IS-02	7	14	35	26	13	0	4	41	22	237
2014	IS-03	7	19	40	21	10	1	2	32	27	583
2014	IS-04	13	26	37	17	5	0	1	23	39	832
2014	IS-05	16	30	34	14	4	1	0	19	47	618
2014	IS-06	19	36	33	11	1	0	0	12	55	359
2011	IS	13	24	36	19	6	0	1	26	38	3176
2011	IS-01	2	13	19	30	36	0	0	66	15	46
2011	IS-02	7	15	32	29	13	1	3	44	23	319
2011	IS-03	11	20	37	24	6	0	2	31	32	759
2011	IS-04	13	24	39	17	5	0	0	23	38	1001
2011	IS-05	16	29	35	15	4	0	1	19	46	646
2011	IS-06	19	33	32	13	3	0	1	16	52	379
2008	IS	13	26	35	18	7	0	1	25	40	2683
2008	IS-01	9	0	31	35	22	3	0	59	9	30
2008	IS-02	8	16	33	29	12	1	2	42	24	289
2008	IS-03	9	21	37	20	12	0	1	32	30	667
2008	IS-04	14	30	36	16	4	0	1	20	44	808
2008	IS-05	16	30	36	15	3	0	0	18	46	552
2008	IS-06	22	36	28	12	3	0	0	15	57	286

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	21	29	21	11	1	2	33	37	2980
2019	IS-01	14	27	14	24	20	0	0	44	41	20
2019	IS-02	7	14	20	26	27	2	4	57	22	240
2019	IS-03	12	15	24	29	14	2	3	46	29	641
2019	IS-04	13	24	32	19	11	1	1	30	37	893
2019	IS-05	18	25	30	17	8	1	1	26	43	714
2019	IS-06	24	25	29	15	6	0	2	21	49	383
2018	IS	17	23	29	19	9	2	2	28	42	2639
2018	IS-01	0	8	4	16	58	5	8	86	9	23
2018	IS-02	10	17	27	24	17	3	2	43	28	219
2018	IS-03	12	21	26	22	13	3	3	37	35	557
2018	IS-04	17	22	31	20	6	1	2	27	41	809
2018	IS-05	21	27	30	15	5	1	1	21	49	606
2018	IS-06	22	28	31	14	3	0	1	18	51	354
2017	IS	20	25	28	14	8	2	3	24	47	2608
2017	IS-02	11	21	23	24	15	2	4	42	34	213
2017	IS-03	13	21	29	16	14	2	5	32	36	573
2017	IS-04	21	24	28	16	7	1	3	23	47	839
2017	IS-05	24	28	29	10	5	2	2	16	54	596
2017	IS-06	27	28	31	9	3	0	2	13	56	328
2014	IS	20	28	27	14	7	1	3	22	50	2697
2014	IS-01	0	9	7	11	65	0	7	82	10	10
2014	IS-02	14	20	28	17	15	0	5	34	36	237
2014	IS-03	15	25	29	18	8	2	3	27	42	583
2014	IS-04	21	30	27	13	5	1	3	19	53	835
2014	IS-05	22	29	26	14	5	2	1	20	53	621
2014	IS-06	30	33	24	9	3	1	1	12	63	360
2011	IS	16	24	30	17	8	1	3	26	42	3175
2011	IS-01	15	11	13	27	25	2	7	57	28	46
2011	IS-02	11	19	30	19	14	1	5	36	33	321
2011	IS-03	14	23	30	18	10	1	3	30	39	757
2011	IS-04	17	23	31	18	7	1	3	26	42	1001
2011	IS-05	18	28	30	15	6	1	3	21	48	645
2011	IS-06	23	30	34	10	3	0	1	13	53	379
2008	IS	15	24	30	20	9	1	2	29	40	2677
2008	IS-01	6	17	31	26	20	0	0	46	23	30
2008	IS-02	12	17	26	25	16	1	3	43	30	290
2008	IS-03	13	22	28	21	13	1	2	35	36	664
2008	IS-04	13	24	32	19	7	1	3	27	39	808
2008	IS-05	17	25	32	20	4	1	1	25	43	549
2008	IS-06	23	31	27	13	4	0	1	17	56	285

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	19	28	23	15	2	2	40	31	2959
2019	IS-01	11	17	32	6	29	5	0	37	30	20
2019	IS-02	6	14	20	26	27	4	3	57	22	241
2019	IS-03	10	18	23	24	20	2	3	46	29	634
2019	IS-04	12	20	28	23	13	3	1	38	32	889
2019	IS-05	12	19	32	23	11	2	1	35	32	709
2019	IS-06	10	21	35	23	10	0	1	33	32	379
2018	IS	15	20	28	20	11	3	2	33	37	2628
2018	IS-01	12	3	12	20	44	9	0	70	17	24
2018	IS-02	12	19	21	21	17	7	3	41	35	219
2018	IS-03	12	14	29	20	17	6	2	40	28	554
2018	IS-04	15	21	29	22	8	2	2	32	38	808
2018	IS-05	18	24	28	19	8	1	2	28	43	600
2018	IS-06	16	24	31	20	7	0	1	28	40	352
2017	IS	17	21	26	18	12	2	4	32	40	2614
2017	IS-02	13	19	21	21	16	6	3	41	36	214
2017	IS-03	13	20	23	20	17	3	5	40	35	577
2017	IS-04	18	22	26	19	10	2	3	31	42	839
2017	IS-05	19	23	28	16	11	2	2	27	43	594
2017	IS-06	18	21	35	14	8	0	3	24	40	331
2014	IS	9	18	27	26	14	2	4	42	29	2695
2014	IS-01	7	0	22	0	55	8	7	65	9	10
2014	IS-02	8	14	23	25	18	4	8	49	25	237
2014	IS-03	8	16	25	27	17	3	5	47	26	583
2014	IS-04	10	20	27	24	12	2	5	38	32	832
2014	IS-05	10	18	29	28	12	2	2	41	29	622
2014	IS-06	12	19	29	29	9	0	2	39	31	360
2011	IS	9	18	29	25	13	2	4	40	29	3174
2011	IS-01	6	11	15	16	30	4	18	59	22	46
2011	IS-02	9	18	20	24	19	3	7	47	30	320
2011	IS-03	10	15	27	25	14	3	6	43	27	754
2011	IS-04	10	19	30	24	11	2	4	37	30	1003
2011	IS-05	10	19	29	25	11	1	3	38	31	645
2011	IS-06	6	19	35	27	10	1	2	38	25	380
2008	IS	15	24	29	18	9	2	3	29	41	2679
2008	IS-01	7	24	25	17	18	9	0	38	34	30
2008	IS-02	14	20	25	20	13	4	3	36	37	289
2008	IS-03	11	21	30	20	13	1	3	35	34	666
2008	IS-04	16	25	26	18	9	2	4	29	44	807
2008	IS-05	17	29	29	16	6	1	1	23	47	551
2008	IS-06	20	25	34	12	5	1	3	17	47	286

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	21	33	18	10	2	2	29	37	2982
2019	IS-01	9	21	15	28	21	5	0	52	31	20
2019	IS-02	11	18	20	23	21	3	4	47	32	243
2019	IS-03	12	20	29	20	13	3	3	35	34	637
2019	IS-04	15	18	37	19	9	1	1	28	34	900
2019	IS-05	17	25	36	13	8	2	0	21	43	713
2019	IS-06	15	25	34	17	8	0	1	25	41	381
2018	IS	17	24	31	16	8	2	1	25	42	2640
2018	IS-01	0	24	23	22	23	4	4	49	26	24
2018	IS-02	8	21	28	18	16	5	3	38	31	218
2018	IS-03	13	22	31	18	11	4	1	31	36	558
2018	IS-04	17	23	34	16	7	2	1	24	42	808
2018	IS-05	24	26	29	15	4	1	1	20	51	607
2018	IS-06	21	24	34	15	6	0	0	21	46	355
2017	IS	18	23	32	14	8	2	3	24	43	2618
2017	IS-02	13	19	28	18	15	4	4	35	35	214
2017	IS-03	14	20	34	15	11	3	4	28	36	577
2017	IS-04	18	26	30	14	7	2	3	22	47	840
2017	IS-05	20	23	33	14	7	2	2	21	45	597
2017	IS-06	23	23	34	10	7	1	2	17	48	331
2014	IS	18	24	32	15	7	1	3	23	44	2696
2014	IS-01	0	9	29	0	35	8	18	48	13	10
2014	IS-02	9	18	29	22	14	2	5	39	30	237
2014	IS-03	13	22	34	16	8	3	4	26	38	583
2014	IS-04	20	24	33	12	7	1	3	20	46	834
2014	IS-05	20	25	32	14	6	1	2	20	46	622
2014	IS-06	25	30	29	12	4	0	0	16	54	359

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	19	35	22	12	0	1	34	30	2982
2019	IS-01	9	11	44	25	11	0	0	36	20	20
2019	IS-02	10	13	31	25	18	0	2	44	24	243
2019	IS-03	12	18	32	23	14	1	1	38	30	637
2019	IS-04	9	18	36	24	12	0	1	36	28	898
2019	IS-05	12	22	34	20	11	0	1	32	34	712
2019	IS-06	13	22	40	17	7	0	1	25	35	383

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	36	21	17	6	3	54	24	2978
2019	IS-01	15	54	9	16	5	0	70	22	21
2019	IS-02	29	32	19	13	3	4	63	17	239
2019	IS-03	20	38	18	14	7	3	60	21	640
2019	IS-04	16	37	22	16	6	3	54	23	899
2019	IS-05	12	32	24	23	6	2	46	30	709
2019	IS-06	11	38	20	19	10	2	51	29	382

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	28	7	8	5	1	80	13	2989
2019	IS-01	45	10	4	25	10	5	59	37	20
2019	IS-02	55	25	7	8	4	0	81	12	242
2019	IS-03	50	27	8	9	5	1	77	15	641
2019	IS-04	50	29	7	9	4	0	79	14	902
2019	IS-05	50	29	7	8	5	1	80	13	711
2019	IS-06	63	25	5	4	3	0	88	7	384
2018	IS	47	29	8	10	6	1	77	16	2636
2018	IS-01	70	22	0	0	8	0	92	8	24
2018	IS-02	44	28	8	14	6	1	72	20	220
2018	IS-03	43	29	7	12	7	1	73	19	558
2018	IS-04	45	29	9	10	6	1	75	16	809
2018	IS-05	46	31	7	10	5	0	78	16	605
2018	IS-06	56	31	6	5	2	0	87	7	350
2017	IS	44	33	8	9	5	1	77	15	2619
2017	IS-02	46	28	10	7	8	0	75	15	213
2017	IS-03	39	37	10	8	6	1	76	14	578
2017	IS-04	43	32	9	10	5	1	76	15	842
2017	IS-05	44	33	7	10	5	1	77	16	597
2017	IS-06	54	31	5	6	4	1	86	10	330
2014	IS	45	30	8	10	6	1	75	16	2700
2014	IS-01	93	0	7	0	0	0	93	0	10
2014	IS-02	46	25	9	13	6	1	72	19	237
2014	IS-03	42	30	10	11	7	1	73	17	584
2014	IS-04	44	31	7	10	7	1	75	18	835
2014	IS-05	45	30	8	10	4	2	77	15	622
2014	IS-06	50	31	6	8	5	0	81	13	360

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	30	5	6	2	0	86	8	2984
2019	IS-01	45	26	5	13	5	5	75	20	20
2019	IS-02	66	22	5	5	2	0	88	7	242
2019	IS-03	56	30	5	6	3	0	86	9	640
2019	IS-04	55	32	6	5	2	0	86	7	898
2019	IS-05	52	34	5	8	2	0	85	10	710
2019	IS-06	63	28	4	4	2	0	90	6	385
2018	IS	53	32	6	6	2	0	85	8	2637
2018	IS-01	75	12	9	4	0	0	87	4	24
2018	IS-02	59	27	5	7	2	0	86	9	219
2018	IS-03	52	33	6	7	2	0	85	9	557
2018	IS-04	51	33	7	6	3	0	84	8	808
2018	IS-05	52	33	5	7	2	0	86	9	608
2018	IS-06	58	32	4	5	1	0	89	6	351
2017	IS	48	36	6	7	3	0	84	10	2615
2017	IS-02	52	29	7	10	2	0	81	12	214
2017	IS-03	47	35	7	7	3	0	83	10	578
2017	IS-04	48	35	7	6	3	0	84	9	840
2017	IS-05	46	39	5	8	2	0	85	10	594
2017	IS-06	52	33	7	6	2	0	85	8	330
2014	IS	45	39	6	7	2	0	85	9	2699
2014	IS-01	85	15	0	0	0	0	100	0	10
2014	IS-02	47	39	7	7	0	0	86	8	237
2014	IS-03	42	40	8	7	3	0	82	10	583
2014	IS-04	44	41	5	7	2	0	85	10	835
2014	IS-05	47	38	5	7	2	0	85	9	622
2014	IS-06	48	39	4	6	2	0	87	8	360

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	32	9	4	2	1	0	85	6	2989
2019	IS-01	50	25	10	4	5	5	0	79	10	20
2019	IS-02	56	26	10	4	3	0	0	83	7	242
2019	IS-03	48	34	10	5	3	1	0	83	8	640
2019	IS-04	52	33	8	4	2	1	0	86	6	902
2019	IS-05	52	33	9	4	1	0	0	85	5	711
2019	IS-06	60	30	6	2	1	0	0	91	3	385
2018	IS	47	37	8	5	2	1	0	85	7	2643
2018	IS-01	60	23	9	0	0	4	4	90	0	24
2018	IS-02	42	37	10	5	6	1	0	80	10	219
2018	IS-03	46	34	11	7	2	1	0	80	9	560
2018	IS-04	43	41	9	4	2	0	0	84	7	810
2018	IS-05	50	38	5	5	2	1	0	88	7	609
2018	IS-06	56	38	4	2	0	0	0	93	2	352

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	40	11	6	2	1	0	80	9	2980
2019	IS-01	52	24	15	4	5	0	0	76	9	21
2019	IS-02	49	33	10	6	2	0	0	82	8	239
2019	IS-03	42	38	10	7	2	1	0	81	9	636
2019	IS-04	33	45	13	6	2	1	0	79	8	898
2019	IS-05	39	39	11	7	3	1	0	79	10	713
2019	IS-06	41	41	10	6	2	1	0	82	8	384
2018	IS	40	40	11	5	2	2	0	82	7	2639
2018	IS-01	59	32	8	0	0	0	0	92	0	24
2018	IS-02	47	37	7	5	3	2	0	86	8	222
2018	IS-03	41	39	12	5	2	2	0	82	6	558
2018	IS-04	35	42	14	5	1	2	0	79	7	808
2018	IS-05	41	40	10	5	2	2	0	82	8	603
2018	IS-06	45	41	6	7	0	1	0	87	7	354
2017	IS	37	44	9	6	2	2	0	82	8	2621
2017	IS-02	48	33	7	6	2	3	0	84	9	215
2017	IS-03	37	44	9	6	2	2	0	82	9	579
2017	IS-04	33	47	9	6	2	3	0	82	8	840
2017	IS-05	35	46	10	6	1	1	0	82	8	597
2017	IS-06	42	40	9	7	1	1	0	83	8	331
2014	IS	39	38	12	6	2	3	0	79	8	2701
2014	IS-01	74	26	0	0	0	0	0	100	0	10
2014	IS-02	44	33	12	6	3	3	0	79	9	237
2014	IS-03	41	36	11	6	2	4	0	80	8	584
2014	IS-04	35	40	13	6	2	3	0	78	9	835
2014	IS-05	38	40	12	4	2	4	0	81	6	622
2014	IS-06	41	36	12	7	2	1	0	79	9	361
2011	IS	32	41	14	7	4	4	0	75	11	3187
2011	IS-01	53	34	7	2	4	0	0	87	6	46
2011	IS-02	40	36	11	6	2	3	1	79	9	320
2011	IS-03	31	40	14	6	6	3	0	73	12	758
2011	IS-04	29	41	14	7	4	5	0	74	11	1006
2011	IS-05	32	41	14	8	2	3	0	75	10	647
2011	IS-06	33	44	12	6	3	3	0	79	9	383

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	34	11	4	2	3	0	83	5	2983
2019	IS-01	58	22	5	0	9	5	0	85	10	21
2019	IS-02	51	30	11	3	3	2	0	83	6	242
2019	IS-03	47	32	10	5	1	4	0	83	6	637
2019	IS-04	43	37	12	3	1	3	0	84	4	899
2019	IS-05	44	34	13	4	1	3	0	81	5	713
2019	IS-06	48	36	7	4	2	3	0	86	7	383
2018	IS	42	37	12	3	2	4	0	82	5	2638
2018	IS-01	69	19	4	3	0	4	0	92	3	24
2018	IS-02	45	35	12	3	3	3	0	82	6	222
2018	IS-03	41	34	16	3	2	4	0	79	5	558
2018	IS-04	37	39	14	4	1	5	0	80	5	805
2018	IS-05	44	36	11	4	2	3	0	83	6	606
2018	IS-06	48	40	8	2	0	2	0	89	2	353
2017	IS	40	37	13	4	2	4	0	81	6	2616
2017	IS-02	45	27	16	5	2	5	0	76	7	213
2017	IS-03	39	38	13	4	2	4	0	81	5	579
2017	IS-04	37	39	13	4	2	5	0	80	7	841
2017	IS-05	41	37	13	4	1	4	0	82	5	594
2017	IS-06	44	38	10	3	1	3	1	85	4	330
2014	IS	42	34	13	3	1	6	0	81	5	2700
2014	IS-01	74	26	0	0	0	0	0	100	0	10
2014	IS-02	47	30	12	4	3	4	0	81	7	237
2014	IS-03	44	32	13	4	1	6	0	81	5	583
2014	IS-04	39	36	12	3	1	8	0	82	5	835
2014	IS-05	41	36	13	3	1	6	0	81	5	622
2014	IS-06	42	36	15	2	1	4	0	81	3	361

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	34	7	4	2	0	88	5	2989
2019	IS-01	52	34	9	0	5	0	86	5	21
2019	IS-02	65	25	5	4	1	0	90	5	241
2019	IS-03	53	34	7	4	1	0	88	5	640
2019	IS-04	54	35	6	3	1	0	90	5	903
2019	IS-05	49	37	8	4	2	0	86	6	715
2019	IS-06	57	33	7	2	2	0	90	4	381
2018	IS	49	37	8	4	2	0	87	6	2635
2018	IS-01	67	33	0	0	0	0	100	0	24
2018	IS-02	55	33	8	2	2	0	88	5	223
2018	IS-03	52	36	7	3	2	0	88	5	558
2018	IS-04	45	41	9	3	2	0	86	5	806
2018	IS-05	50	36	6	6	2	0	86	8	604
2018	IS-06	51	39	6	3	1	0	90	4	351
2017	IS	46	40	8	4	2	0	86	6	2621
2017	IS-02	54	32	6	4	3	0	86	7	215
2017	IS-03	45	42	6	5	1	0	87	6	580
2017	IS-04	42	44	8	4	2	0	86	6	842
2017	IS-05	45	40	10	3	1	0	86	4	595
2017	IS-06	54	31	6	5	3	0	86	9	330
2014	IS	47	38	8	5	2	0	85	7	2698
2014	IS-01	66	27	7	0	0	0	93	0	10
2014	IS-02	52	33	7	7	0	1	86	7	237
2014	IS-03	46	38	9	5	2	0	84	8	584
2014	IS-04	43	42	8	5	2	0	85	7	835
2014	IS-05	47	37	9	4	2	0	85	6	621
2014	IS-06	51	34	8	6	1	0	85	7	360
2011	IS	41	40	11	6	3	1	81	9	3179
2011	IS-01	55	24	17	2	2	0	78	4	46
2011	IS-02	47	35	9	6	2	1	83	8	319
2011	IS-03	38	41	10	6	5	0	79	11	757
2011	IS-04	39	39	11	6	3	1	79	9	1001
2011	IS-05	42	40	12	5	2	0	82	7	647
2011	IS-06	41	43	9	5	2	0	84	7	382
2008	IS	37	42	11	7	3	0	79	10	2687
2008	IS-01	40	44	13	3	0	0	84	3	30
2008	IS-02	42	34	14	7	3	0	76	10	290
2008	IS-03	35	44	12	5	4	0	79	9	667
2008	IS-04	36	43	10	7	4	0	79	10	812
2008	IS-05	39	40	11	6	3	0	79	9	551
2008	IS-06	33	44	10	10	1	0	78	12	286

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	30	14	9	5	5	4	68	16	2988
2019	IS-01	24	25	17	4	14	16	0	59	21	20
2019	IS-02	36	27	14	9	6	4	4	69	16	243
2019	IS-03	35	24	15	9	5	7	5	67	16	640
2019	IS-04	30	31	14	10	6	5	4	67	17	900
2019	IS-05	29	31	14	10	6	5	4	66	18	712
2019	IS-06	38	36	11	7	3	3	3	78	10	384
2018	IS	26	31	16	11	6	6	4	63	19	2644
2018	IS-01	37	16	33	4	0	10	0	59	4	24
2018	IS-02	27	29	16	8	6	9	5	64	16	220
2018	IS-03	26	28	17	10	6	8	5	62	18	558
2018	IS-04	23	30	18	12	7	7	4	59	22	811
2018	IS-05	27	30	14	12	8	5	4	63	21	610
2018	IS-06	29	41	16	6	4	2	1	73	11	351
2017	IS	28	30	14	10	7	6	5	65	19	2621
2017	IS-02	33	27	9	11	7	7	6	68	21	215
2017	IS-03	26	30	14	8	8	7	7	65	19	579
2017	IS-04	26	29	17	10	7	5	6	62	18	842
2017	IS-05	27	30	16	12	7	5	3	62	21	595
2017	IS-06	36	34	10	9	6	3	2	74	15	331
2014	IS	31	31	14	10	7	4	3	67	18	2699
2014	IS-01	58	17	17	0	0	8	0	82	0	10
2014	IS-02	32	29	14	11	7	4	3	66	19	237
2014	IS-03	28	31	16	9	7	6	3	65	17	584
2014	IS-04	28	32	13	12	8	4	4	65	21	835
2014	IS-05	33	30	14	9	7	5	3	69	17	622
2014	IS-06	38	33	10	11	4	2	2	74	16	359

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	37	13	10	4	2	1	71	15	2994
2019	IS-01	29	27	20	19	0	5	0	59	20	21
2019	IS-02	34	33	10	12	5	3	2	71	18	243
2019	IS-03	30	36	13	11	6	3	1	69	17	641
2019	IS-04	29	38	15	11	4	2	1	70	15	902
2019	IS-05	30	39	12	12	5	2	0	71	17	715
2019	IS-06	43	39	8	5	3	1	1	84	9	383
2018	IS	32	37	12	11	4	3	1	71	16	2644
2018	IS-01	46	30	8	7	9	0	0	76	16	24
2018	IS-02	32	31	11	10	6	7	3	69	18	223
2018	IS-03	31	33	13	13	5	4	1	67	19	556
2018	IS-04	28	37	12	13	5	3	1	69	19	810
2018	IS-05	31	39	13	11	4	1	1	72	15	605
2018	IS-06	42	41	8	6	2	1	1	84	8	355
2017	IS	35	37	10	10	4	3	1	74	15	2619
2017	IS-02	35	30	14	9	7	5	1	69	16	215
2017	IS-03	29	38	13	9	6	5	1	71	15	578
2017	IS-04	33	39	11	12	3	2	1	74	15	842
2017	IS-05	35	38	9	11	4	3	1	75	15	596
2017	IS-06	49	36	4	7	3	1	0	86	10	329
2014	IS	36	39	9	9	4	3	1	77	14	2698
2014	IS-01	26	11	39	17	0	8	0	40	18	10
2014	IS-02	33	37	8	13	3	6	1	75	17	237
2014	IS-03	32	40	9	9	5	3	1	75	15	583
2014	IS-04	32	40	9	11	4	3	1	75	15	834
2014	IS-05	41	39	8	7	3	2	0	82	10	622
2014	IS-06	48	33	8	8	3	1	0	82	10	360
2011	IS	36	34	10	10	5	4	1	73	16	3179
2011	IS-01	33	35	9	11	7	4	2	72	18	46
2011	IS-02	34	32	10	9	6	6	2	73	17	320
2011	IS-03	32	35	12	11	5	4	1	70	17	758
2011	IS-04	34	33	10	12	6	5	1	71	18	1000
2011	IS-05	41	31	10	8	6	3	1	75	15	647
2011	IS-06	43	37	7	8	3	2	0	81	11	381
2008	IS	32	33	11	12	7	4	1	69	20	2687
2008	IS-01	39	31	6	7	10	3	3	75	19	29
2008	IS-02	28	31	15	14	6	6	0	62	21	289
2008	IS-03	30	31	12	14	8	4	1	64	23	669
2008	IS-04	30	36	10	11	7	4	0	70	20	812
2008	IS-05	39	32	10	10	5	4	0	73	16	552
2008	IS-06	38	34	10	11	6	2	0	74	17	285

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	38	19	7	3	1	71	10	2980
2019	IS-01	31	33	22	8	6	0	64	13	20
2019	IS-02	43	28	19	7	2	1	72	9	241
2019	IS-03	34	37	18	6	3	1	72	9	640
2019	IS-04	30	39	21	7	2	1	70	9	902
2019	IS-05	28	39	21	7	4	1	68	10	710
2019	IS-06	30	43	15	8	3	2	74	11	380
2018	IS	31	40	18	8	3	1	71	10	2639
2018	IS-01	44	34	17	4	0	0	79	4	23
2018	IS-02	34	39	15	7	2	2	75	10	223
2018	IS-03	32	36	18	8	3	2	70	12	556
2018	IS-04	29	41	20	7	3	1	70	9	809
2018	IS-05	29	40	20	8	2	1	69	11	605
2018	IS-06	32	45	13	7	2	1	78	9	353

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	21	21	14	11	12	3	46	29	2992
2019	IS-01	14	19	22	15	14	16	0	40	34	21
2019	IS-02	29	21	14	10	10	11	4	59	24	243
2019	IS-03	20	19	21	14	10	15	2	47	28	641
2019	IS-04	15	22	23	13	10	14	3	45	27	901
2019	IS-05	15	21	22	16	13	10	3	42	34	715
2019	IS-06	19	23	20	16	10	8	3	48	30	383
2018	IS	16	22	20	15	12	12	3	44	32	2651
2018	IS-01	35	32	22	4	7	0	0	67	11	24
2018	IS-02	20	21	20	11	7	16	5	53	22	222
2018	IS-03	19	20	21	12	13	14	1	46	30	558
2018	IS-04	13	23	20	17	11	13	3	42	33	813
2018	IS-05	13	20	20	18	15	11	3	38	38	609
2018	IS-06	17	28	21	13	11	6	3	50	27	355
2017	IS	15	21	18	15	13	13	4	44	34	2622
2017	IS-02	21	22	21	8	11	16	2	52	23	215
2017	IS-03	15	23	18	14	11	15	4	47	31	579
2017	IS-04	13	22	18	17	14	13	3	42	36	842
2017	IS-05	13	18	20	18	14	12	4	38	38	597
2017	IS-06	18	23	17	11	15	8	8	49	31	330
2014	IS	11	20	19	19	16	12	3	37	41	2700
2014	IS-01	40	0	7	19	7	26	0	54	36	10
2014	IS-02	13	21	19	17	14	13	3	41	36	237
2014	IS-03	10	21	18	21	17	11	3	36	43	584
2014	IS-04	10	20	19	18	17	13	3	37	41	834
2014	IS-05	11	19	19	20	16	13	3	35	43	622
2014	IS-06	14	19	19	18	15	8	6	39	39	361
2011	IS	11	19	19	17	16	15	4	37	40	3188
2011	IS-01	15	16	10	14	17	26	2	44	43	46
2011	IS-02	15	17	16	16	12	20	5	42	36	322
2011	IS-03	10	20	19	15	17	15	4	37	39	757
2011	IS-04	10	18	20	18	16	15	3	34	42	1006
2011	IS-05	10	18	20	17	17	15	4	34	42	648
2011	IS-06	14	20	18	18	13	12	4	42	37	382

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	43	4	11	3	83	14	2994
2019	IS-01	34	51	5	11	0	84	11	20
2019	IS-02	48	37	3	9	2	85	12	244
2019	IS-03	43	40	4	9	4	83	13	640
2019	IS-04	40	43	4	12	2	83	14	903
2019	IS-05	36	45	4	12	2	82	14	715
2019	IS-06	36	45	3	12	3	81	15	383
2017	IS	31	48	4	13	5	78	18	2622
2017	IS-02	32	48	3	11	5	81	17	215
2017	IS-03	34	45	4	11	5	79	17	579
2017	IS-04	31	48	4	12	4	80	16	842
2017	IS-05	28	50	4	14	4	78	18	596
2017	IS-06	29	44	6	15	6	73	21	331
2014	IS	33	48	4	11	3	82	14	2698
2014	IS-01	44	48	0	8	0	92	8	10
2014	IS-02	39	41	3	13	3	81	16	237
2014	IS-03	37	45	3	11	4	82	15	584
2014	IS-04	33	50	4	9	4	82	13	835
2014	IS-05	31	53	5	9	2	84	12	621
2014	IS-06	28	49	7	14	3	77	16	360
2011	IS	39	44	4	10	3	83	13	3185
2011	IS-01	51	40	2	6	0	91	6	45
2011	IS-02	40	44	5	9	2	84	10	320
2011	IS-03	35	46	4	11	4	81	15	758
2011	IS-04	41	42	4	9	3	84	12	1006
2011	IS-05	39	46	3	10	2	85	12	646
2011	IS-06	41	43	3	10	4	84	13	383
2008	IS	39	47	3	9	2	85	11	2687
2008	IS-01	35	43	7	7	7	78	15	30
2008	IS-02	41	45	4	7	3	85	11	290
2008	IS-03	39	46	3	10	2	85	12	669
2008	IS-04	42	45	2	9	3	87	11	811
2008	IS-05	38	48	3	8	2	86	10	551
2008	IS-06	34	48	5	9	3	83	12	285

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	34	6	10	4	79	15	2988
2019	IS-01	45	50	0	0	5	95	5	20
2019	IS-02	53	25	9	10	3	79	13	242
2019	IS-03	47	33	5	9	5	81	14	640
2019	IS-04	46	35	5	10	3	82	13	900
2019	IS-05	43	34	6	12	5	77	17	714
2019	IS-06	41	35	6	12	6	76	18	383
2017	IS	38	38	7	12	5	76	17	2621
2017	IS-02	42	36	9	9	5	77	14	215
2017	IS-03	39	38	7	11	5	77	16	579
2017	IS-04	38	39	6	11	5	77	16	842
2017	IS-05	34	40	7	14	5	74	19	597
2017	IS-06	40	34	6	14	6	74	20	330
2014	IS	43	35	7	10	5	79	15	2696
2014	IS-01	90	0	0	10	0	90	10	10
2014	IS-02	47	37	6	6	3	85	9	236
2014	IS-03	44	33	7	11	5	77	16	584
2014	IS-04	40	36	7	10	6	77	16	833
2014	IS-05	43	38	5	9	4	81	13	622
2014	IS-06	44	33	7	11	6	77	16	360
2011	IS	44	36	7	8	4	80	13	3181
2011	IS-01	49	36	7	7	2	85	9	45
2011	IS-02	44	34	11	9	3	77	12	322
2011	IS-03	43	35	7	9	6	78	15	758
2011	IS-04	42	39	7	9	3	81	12	1004
2011	IS-05	50	34	6	7	3	84	10	646
2011	IS-06	41	37	7	9	6	78	15	380

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	33	9	5	2	0	0	84	8	2974
2019	IS-01	44	28	18	5	5	0	0	71	11	20
2019	IS-02	52	30	8	7	2	0	1	83	9	242
2019	IS-03	49	35	10	4	2	0	0	84	6	637
2019	IS-04	51	32	8	6	2	0	0	83	9	899
2019	IS-05	47	35	11	5	2	0	0	82	7	709
2019	IS-06	56	29	7	6	2	1	0	85	8	379
2017	IS	48	37	7	6	1	0	0	86	7	2613
2017	IS-02	48	32	12	6	1	0	1	81	7	213
2017	IS-03	46	39	8	5	2	0	0	85	7	578
2017	IS-04	49	38	6	5	1	0	1	87	6	838
2017	IS-05	46	38	7	8	1	0	0	84	9	596
2017	IS-06	53	35	6	4	2	0	0	87	7	330
2014	IS	46	38	8	5	2	0	0	85	7	2694
2014	IS-01	58	26	8	7	0	0	0	85	7	10
2014	IS-02	46	38	7	6	1	1	1	85	7	237
2014	IS-03	47	36	9	5	2	0	1	84	7	584
2014	IS-04	44	40	8	6	2	0	0	84	8	833
2014	IS-05	46	41	6	5	1	0	0	88	6	621
2014	IS-06	53	33	6	5	2	1	0	87	7	358

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	20	4	7	3	0	86	10	2992
2019	IS-01	81	19	0	0	0	0	100	0	20
2019	IS-02	71	17	2	6	2	0	89	8	243
2019	IS-03	66	18	4	9	2	1	84	11	641
2019	IS-04	64	24	5	5	2	0	88	7	903
2019	IS-05	67	18	3	8	4	0	85	13	712
2019	IS-06	64	23	4	7	3	0	87	10	384
2017	IS	62	22	5	7	3	0	84	11	2621
2017	IS-02	71	20	4	4	2	0	90	6	214
2017	IS-03	61	22	6	7	4	1	83	11	579
2017	IS-04	61	22	6	8	3	0	83	11	843
2017	IS-05	61	22	6	8	3	0	83	11	597
2017	IS-06	60	27	3	7	3	0	87	10	330
2014	IS	60	22	5	9	4	0	83	12	2697
2014	IS-01	90	0	0	10	0	0	90	10	10
2014	IS-02	60	25	5	6	4	0	85	10	237
2014	IS-03	59	24	4	8	4	1	83	12	584
2014	IS-04	60	19	6	11	4	0	79	15	833
2014	IS-05	61	24	4	8	3	0	84	11	622
2014	IS-06	63	22	4	8	3	0	85	11	360
2011	IS	61	21	5	9	4	0	83	13	3183
2011	IS-01	76	13	4	5	2	0	89	7	46
2011	IS-02	60	24	3	7	4	1	86	11	320
2011	IS-03	59	22	6	9	4	0	81	12	758
2011	IS-04	61	21	4	10	3	1	83	13	1004
2011	IS-05	63	19	5	9	4	0	83	12	645
2011	IS-06	62	21	3	8	5	0	83	14	383
2008	IS	60	21	5	10	4	0	82	13	2685
2008	IS-01	50	30	6	9	4	0	80	13	30
2008	IS-02	63	21	6	9	1	0	84	10	290
2008	IS-03	61	22	4	9	5	0	83	13	669
2008	IS-04	61	21	3	11	4	0	82	15	811
2008	IS-05	63	19	6	10	3	0	82	13	551
2008	IS-06	54	27	6	8	4	0	81	12	283

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	72	18	4	4	2	0	1	90	6	2991
2019	IS-01	64	26	0	0	0	0	10	100	0	20
2019	IS-02	74	16	3	4	2	0	1	91	6	242
2019	IS-03	70	18	5	4	2	0	1	88	7	642
2019	IS-04	72	18	4	4	2	0	0	90	5	903
2019	IS-05	72	18	4	4	1	0	0	90	6	712
2019	IS-06	75	18	3	4	1	0	1	93	4	383
2017	IS	70	19	3	5	2	0	1	90	7	2622
2017	IS-02	71	17	3	5	3	0	1	90	8	215
2017	IS-03	67	19	4	5	3	0	2	88	9	578
2017	IS-04	70	19	4	5	1	0	1	90	6	843
2017	IS-05	71	19	4	5	1	0	0	90	6	597
2017	IS-06	74	22	1	2	1	0	0	96	3	330
2014	IS	72	18	3	5	2	0	1	90	7	2698
2014	IS-01	83	0	7	10	0	0	0	83	10	10
2014	IS-02	70	20	3	5	2	0	1	90	7	237
2014	IS-03	67	20	3	5	4	0	2	89	9	584
2014	IS-04	73	16	4	4	2	0	1	89	7	833
2014	IS-05	73	18	3	4	1	0	0	92	5	622
2014	IS-06	76	16	2	5	1	0	0	92	6	360
2011	IS	69	18	4	6	2	0	1	88	8	3182
2011	IS-01	76	11	2	5	2	4	0	91	7	46
2011	IS-02	67	19	4	5	3	0	3	88	8	322
2011	IS-03	67	19	5	4	3	0	2	87	8	758
2011	IS-04	69	17	3	7	2	0	1	87	9	1002
2011	IS-05	74	17	2	5	2	0	1	91	7	646
2011	IS-06	68	21	4	6	0	0	1	89	7	381
2008	IS	69	16	5	5	3	0	2	87	8	2686
2008	IS-01	73	17	0	4	3	3	0	93	7	30
2008	IS-02	71	14	5	6	2	0	2	87	8	289
2008	IS-03	67	17	6	5	4	0	2	85	9	667
2008	IS-04	70	16	4	5	3	0	2	88	8	812
2008	IS-05	72	15	6	5	2	0	2	88	7	551
2008	IS-06	70	18	4	4	1	0	2	91	5	286

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	85	9	2	2	1	0	1	95	3	2989
2019	IS-01	78	11	0	0	0	3	8	100	0	21
2019	IS-02	84	8	1	3	2	0	2	94	5	243
2019	IS-03	84	8	2	2	2	0	2	94	4	641
2019	IS-04	85	10	2	1	1	0	0	95	2	898
2019	IS-05	85	10	3	2	1	0	0	94	3	714
2019	IS-06	88	8	1	1	1	0	0	96	2	383
2017	IS	81	13	2	2	1	0	1	95	3	2622
2017	IS-02	86	9	1	2	1	0	0	96	3	215
2017	IS-03	76	15	2	2	2	0	1	93	4	578
2017	IS-04	80	13	3	2	1	0	1	94	2	843
2017	IS-05	82	13	2	2	1	0	0	95	3	596
2017	IS-06	83	13	2	0	2	0	0	96	2	331
2014	IS	80	13	2	2	1	0	1	94	4	2700
2014	IS-01	83	7	0	10	0	0	0	90	10	10
2014	IS-02	80	14	2	2	1	0	1	95	3	237
2014	IS-03	77	15	2	2	3	0	1	93	4	584
2014	IS-04	81	12	3	2	1	0	1	94	3	835
2014	IS-05	81	13	2	2	1	0	1	95	3	622
2014	IS-06	79	12	3	3	2	0	1	92	5	360
2011	IS	80	12	3	2	2	0	1	93	4	3186
2011	IS-01	81	11	2	2	0	4	0	96	2	46
2011	IS-02	77	14	2	3	3	0	1	92	6	321
2011	IS-03	79	11	2	2	3	1	2	93	5	757
2011	IS-04	80	12	3	2	2	0	1	93	4	1006
2011	IS-05	81	12	3	2	2	0	0	93	4	648
2011	IS-06	79	13	5	3	0	0	1	93	3	381
2008	IS	82	8	3	2	2	0	2	93	5	2684
2008	IS-01	88	9	0	0	0	0	3	100	0	30
2008	IS-02	81	9	3	3	2	0	2	92	4	290
2008	IS-03	80	10	3	2	3	0	2	92	5	667
2008	IS-04	83	8	2	2	3	0	2	93	5	809
2008	IS-05	84	7	3	2	2	0	2	93	4	552
2008	IS-06	82	10	2	3	1	0	2	94	4	285

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	27	14	5	3	4	1	78	7	2992
2019	IS-01	63	19	9	0	0	9	0	90	0	21
2019	IS-02	63	21	8	2	2	5	0	89	3	244
2019	IS-03	50	24	14	4	2	5	1	79	6	642
2019	IS-04	48	27	14	5	3	3	0	78	8	899
2019	IS-05	42	28	17	6	3	3	0	73	9	715
2019	IS-06	43	33	13	5	3	2	1	78	8	383

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	48	9	10	4	1	1	76	14	2984
2019	IS-01	10	54	9	13	5	3	5	70	20	21
2019	IS-02	19	42	11	19	6	2	1	63	26	241
2019	IS-03	22	49	10	12	5	1	1	72	17	637
2019	IS-04	23	50	11	11	4	1	1	74	15	903
2019	IS-05	30	48	9	8	4	0	0	79	12	713
2019	IS-06	47	42	6	3	0	0	2	91	4	380

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	25	10	2	1	7	1	85	4	2988
2019	IS-01	28	43	8	5	0	10	5	84	6	21
2019	IS-02	45	22	16	2	1	13	2	79	3	242
2019	IS-03	48	26	12	1	2	9	1	83	4	637
2019	IS-04	51	28	10	2	1	8	1	86	3	903
2019	IS-05	57	23	9	3	1	6	1	86	5	714
2019	IS-06	64	23	5	3	1	2	3	91	3	382

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	2992
2019	IS-01	23	77	21
2019	IS-02	10	90	242
2019	IS-03	11	89	639
2019	IS-04	12	88	904
2019	IS-05	15	85	713
2019	IS-06	12	88	384
2018	IS	14	86	2652
2018	IS-03	15	85	561
2018	IS-04	12	88	811
2018	IS-05	16	84	609
2018	IS-06	16	84	357

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	43	57	370
2019	IS-03	50	50	67
2019	IS-04	51	49	106
2019	IS-05	33	67	101
2019	IS-06	35	65	44
2018	IS	49	51	376
2018	IS-03	54	46	87
2018	IS-04	57	43	101
2018	IS-05	40	60	94
2018	IS-06	40	60	57

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	65	35	370
2019	IS-03	61	39	67
2019	IS-04	63	37	106
2019	IS-05	69	31	101
2019	IS-06	69	31	44
2018	IS	62	38	376
2018	IS-03	64	36	87
2018	IS-04	58	42	101
2018	IS-05	60	40	94
2018	IS-06	66	34	57

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	5	95	370
2019	IS-02	0	100	24
2019	IS-03	0	100	67
2019	IS-05	7	93	101
2019	IS-06	11	89	44
2018	IS	10	90	376
2018	IS-05	9	91	94
2018	IS-06	27	73	57

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2018	IS	100	376
2018	IS-03	100	87
2018	IS-04	100	101
2018	IS-05	100	94
2018	IS-06	100	57

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	4	96	370
2019	IS-02	0	100	24
2019	IS-03	7	93	67
2018	IS	5	95	376
2018	IS-04	5	95	101
2018	IS-06	10	90	57

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	4	96	370
2019	IS-05	6	94	101
2019	IS-06	0	100	44
2018	IS	4	96	376

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	5	95	370
2019	IS-02	0	100	24
2019	IS-04	4	96	106
2018	IS	3	97	376

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	364
2019	IS-03	37	63	67
2019	IS-04	36	64	105
2019	IS-05	50	50	99
2019	IS-06	35	65	43
2018	IS	43	57	376
2018	IS-03	40	60	87
2018	IS-04	39	61	101
2018	IS-05	38	62	94
2018	IS-06	61	39	57

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	46	54	364
2019	IS-03	45	55	67
2019	IS-04	46	54	105
2019	IS-05	45	55	99
2019	IS-06	50	50	43
2018	IS	41	59	376
2018	IS-03	37	63	87
2018	IS-04	43	57	101
2018	IS-05	37	63	94
2018	IS-06	41	59	57

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	46	54	364
2019	IS-03	46	54	67
2019	IS-04	49	51	105
2019	IS-05	47	53	99
2019	IS-06	39	61	43
2018	IS	50	50	376
2018	IS-03	50	50	87
2018	IS-04	56	44	101
2018	IS-05	42	58	94
2018	IS-06	47	53	57

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	364
2019	IS-03	41	59	67
2019	IS-04	34	66	105
2019	IS-05	48	52	99
2019	IS-06	50	50	43
2018	IS	43	57	376
2018	IS-03	48	52	87
2018	IS-04	40	60	101
2018	IS-05	40	60	94
2018	IS-06	39	61	57

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	34	66	364
2019	IS-03	34	66	67
2019	IS-04	36	64	105
2019	IS-05	31	69	99
2019	IS-06	34	66	43
2018	IS	35	65	376
2018	IS-03	29	71	87
2018	IS-04	46	54	101
2018	IS-05	28	72	94
2018	IS-06	34	66	57

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	56	44	364
2019	IS-03	57	43	67
2019	IS-04	59	41	105
2019	IS-05	59	41	99
2019	IS-06	55	45	43
2018	IS	55	45	376
2018	IS-03	54	46	87
2018	IS-04	47	53	101
2018	IS-05	55	45	94
2018	IS-06	67	33	57

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	32	68	364
2019	IS-03	33	67	67
2019	IS-04	30	70	105
2019	IS-05	36	64	99
2019	IS-06	32	68	43
2018	IS	33	67	376
2018	IS-03	31	69	87
2018	IS-04	37	63	101
2018	IS-05	31	69	94
2018	IS-06	40	60	57

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	10	90	364
2019	IS-03	16	84	67
2019	IS-04	6	94	105
2019	IS-05	8	92	99
2018	IS	6	94	376
2018	IS-03	6	94	87
2018	IS-04	5	95	101
2018	IS-05	7	93	94

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	7	93	364
2019	IS-03	9	91	67
2019	IS-04	6	94	105
2019	IS-05	7	93	99
2018	IS	8	92	376
2018	IS-03	10	90	87
2018	IS-04	7	93	101
2018	IS-05	6	94	94

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	364
2019	IS-03	45	55	67
2019	IS-04	42	58	105
2019	IS-05	46	54	99
2019	IS-06	44	56	43
2018	IS	42	58	376
2018	IS-03	47	53	87
2018	IS-04	45	55	101
2018	IS-05	35	65	94
2018	IS-06	42	58	57

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	21	79	364
2019	IS-03	14	86	67
2019	IS-04	22	78	105
2019	IS-05	24	76	99
2019	IS-06	21	79	43
2018	IS	26	74	376
2018	IS-03	17	83	87
2018	IS-04	25	75	101
2018	IS-05	25	75	94
2018	IS-06	38	62	57

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	17	83	364
2019	IS-03	20	80	67
2019	IS-04	20	80	105
2019	IS-05	12	88	99
2019	IS-06	16	84	43
2018	IS	13	87	376
2018	IS-03	22	78	87
2018	IS-04	12	88	101
2018	IS-05	10	90	94

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	62	38	361
2019	IS-03	63	37	67
2019	IS-04	61	39	105
2019	IS-05	76	24	99
2019	IS-06	53	47	43
2018	IS	60	40	374
2018	IS-03	56	44	87
2018	IS-04	61	39	100
2018	IS-05	63	37	93
2018	IS-06	64	36	57

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	26	74	361
2019	IS-03	25	75	67
2019	IS-04	26	74	105
2019	IS-05	29	71	99
2019	IS-06	32	68	43
2018	IS	26	74	374
2018	IS-03	20	80	87
2018	IS-04	22	78	100
2018	IS-05	28	72	93
2018	IS-06	35	65	57

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	10	90	361
2019	IS-04	11	89	105
2019	IS-05	9	91	99
2019	IS-06	17	83	43
2018	IS	12	88	374
2018	IS-03	9	91	87
2018	IS-04	12	88	100
2018	IS-05	9	91	93
2018	IS-06	28	72	57

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	14	86	361
2019	IS-03	11	89	67
2019	IS-04	17	83	105
2019	IS-05	14	86	99
2018	IS	13	87	374
2018	IS-03	12	88	87
2018	IS-04	20	80	100
2018	IS-05	9	91	93

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	8	92	361
2019	IS-03	9	91	67
2019	IS-04	12	88	105
2019	IS-05	5	95	99
2018	IS	7	93	374
2018	IS-04	11	89	100

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	2	98	361
2019	IS-06	0	100	43
2018	IS	4	96	374
2018	IS-04	6	94	100

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	361
2019	IS-03	8	92	67
2019	IS-04	15	85	105
2019	IS-05	17	83	99
2019	IS-06	16	84	43
2018	IS	14	86	374
2018	IS-03	16	84	87
2018	IS-04	10	90	100
2018	IS-05	16	84	93
2018	IS-06	13	87	57

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	361
2019	IS-03	12	88	67
2019	IS-04	18	82	105
2019	IS-05	7	93	99
2019	IS-06	13	87	43
2018	IS	10	90	374
2018	IS-03	9	91	87
2018	IS-04	9	91	100
2018	IS-05	9	91	93
2018	IS-06	12	88	57

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	23	77	361
2019	IS-03	24	76	67
2019	IS-04	20	80	105
2019	IS-05	16	84	99
2019	IS-06	31	69	43
2018	IS	23	77	374
2018	IS-03	28	72	87
2018	IS-04	23	77	100
2018	IS-05	19	81	93
2018	IS-06	25	75	57

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	10	90	353
2018	IS	10	90	363
2018	IS-03	12	88	85
2018	IS-04	7	93	96
2018	IS-05	13	87	90

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	20	80	353
2019	IS-06	14	86	43
2018	IS	26	74	363
2018	IS-03	31	69	85
2018	IS-04	25	75	96
2018	IS-05	28	72	90
2018	IS-06	21	79	56

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	8	92	353
2018	IS	8	92	363
2018	IS-03	10	90	85
2018	IS-05	9	91	90
2018	IS-06	10	90	56

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	7	93	353
2018	IS	8	92	363
2018	IS-03	9	91	85
2018	IS-04	7	93	96
2018	IS-05	11	89	90

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	353
2018	IS	12	88	363
2018	IS-03	8	92	85
2018	IS-04	13	87	96
2018	IS-05	14	86	90
2018	IS-06	17	83	56

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	11	89	353
2019	IS-06	23	77	43
2018	IS	11	89	363
2018	IS-03	13	87	85
2018	IS-04	14	86	96
2018	IS-05	7	93	90
2018	IS-06	12	88	56

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	15	85	353
2019	IS-06	25	75	43
2018	IS	15	85	363
2018	IS-03	17	83	85
2018	IS-04	15	85	96
2018	IS-05	15	85	90
2018	IS-06	17	83	56

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	353
2018	IS	12	88	363
2018	IS-03	18	82	85
2018	IS-04	11	89	96
2018	IS-05	9	91	90
2018	IS-06	8	92	56

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	353
2018	IS	13	87	363
2018	IS-03	12	88	85
2018	IS-04	16	84	96
2018	IS-05	8	92	90
2018	IS-06	13	87	56

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	34	66	353
2019	IS-06	27	73	43
2018	IS	30	70	363
2018	IS-03	35	65	85
2018	IS-04	28	72	96
2018	IS-05	22	78	90
2018	IS-06	28	72	56

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	9	91	353
2019	IS-06	11	89	43
2018	IS	11	89	363
2018	IS-03	13	87	85
2018	IS-04	12	88	96
2018	IS-05	7	93	90
2018	IS-06	10	90	56

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	50	50	353
2019	IS-06	50	50	43
2018	IS	45	55	363
2018	IS-03	47	53	85
2018	IS-04	44	56	96
2018	IS-05	42	58	90
2018	IS-06	42	58	56

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	2	98	363

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	53	47	353
2019	IS-06	50	50	43
2018	IS	52	48	363
2018	IS-03	60	40	85
2018	IS-04	50	50	96
2018	IS-05	49	51	90
2018	IS-06	48	52	56

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	4	96	353
2018	IS	4	96	363
2018	IS-04	5	95	96

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	10	90	353
2018	IS	11	89	363
2018	IS-03	12	88	85
2018	IS-04	6	94	96
2018	IS-05	11	89	90
2018	IS-06	12	88	56

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	17	83	2984
2019	IS-03	14	86	639
2019	IS-04	17	83	901
2019	IS-05	20	80	713
2019	IS-06	18	82	385

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	14	19	8	6	30	9	47	22	2996
2019	IS-01	19	5	12	7	5	38	14	50	26	21
2019	IS-02	22	13	19	3	6	25	12	55	14	244
2019	IS-03	15	13	20	8	5	30	10	46	21	641
2019	IS-04	13	13	19	8	6	33	9	44	23	903
2019	IS-05	11	13	20	8	6	32	9	41	25	715
2019	IS-06	17	25	14	8	6	24	6	60	20	383
2018	IS	13	16	21	7	6	30	7	45	21	2650
2018	IS-01	42	17	4	4	0	29	4	88	6	24
2018	IS-02	21	12	21	4	3	32	7	54	12	221
2018	IS-03	13	13	20	6	5	33	9	45	20	561
2018	IS-04	10	16	22	7	6	33	7	43	22	809
2018	IS-05	12	16	21	6	9	28	7	43	24	609
2018	IS-06	14	21	22	11	5	21	6	47	23	356
2017	IS	11	14	20	8	6	31	9	43	23	2621
2017	IS-02	16	17	20	4	5	26	13	54	14	215
2017	IS-03	12	15	18	6	6	35	8	48	21	578
2017	IS-04	10	13	21	8	7	32	10	39	24	842
2017	IS-05	10	13	21	10	7	29	10	38	28	596
2017	IS-06	14	18	19	11	5	26	8	47	23	331
2014	IS	12	16	19	7	6	33	9	46	21	2701
2014	IS-01	22	10	24	0	0	36	8	57	0	10
2014	IS-02	12	15	20	4	5	31	14	48	16	237
2014	IS-03	12	13	18	7	5	37	9	45	22	584
2014	IS-04	10	16	18	7	6	35	8	44	23	835
2014	IS-05	10	17	20	7	6	31	9	46	22	622
2014	IS-06	18	18	22	6	5	25	5	52	16	361

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	31	16	7	4	10	1	70	12	2994
2019	IS-01	35	19	7	11	5	23	0	69	22	21
2019	IS-02	39	27	12	5	4	11	1	76	10	242
2019	IS-03	33	29	15	5	4	13	1	71	11	641
2019	IS-04	29	33	17	6	3	10	1	70	10	904
2019	IS-05	28	29	19	9	4	10	1	64	15	713
2019	IS-06	32	37	13	8	3	6	0	74	12	384
2018	IS	26	33	19	7	4	11	1	66	12	2650
2018	IS-01	55	25	4	3	0	12	0	92	4	24
2018	IS-02	33	31	18	3	2	13	1	73	6	223
2018	IS-03	28	30	16	6	4	15	1	68	13	560
2018	IS-04	24	35	21	6	4	10	1	66	11	809
2018	IS-05	22	33	20	8	6	11	1	62	16	608
2018	IS-06	30	34	19	7	4	4	0	68	12	356
2017	IS	24	31	19	7	4	13	2	64	14	2619
2017	IS-02	28	31	15	4	2	15	4	73	8	215
2017	IS-03	25	32	16	7	3	16	1	69	12	578
2017	IS-04	22	32	20	7	5	13	1	63	14	841
2017	IS-05	21	29	22	9	5	12	2	58	16	595
2017	IS-06	30	32	18	8	4	6	1	67	14	331
2014	IS	21	29	20	7	4	17	1	62	13	2700
2014	IS-01	37	24	31	0	0	7	0	66	0	10
2014	IS-02	25	25	22	3	4	16	5	64	9	237
2014	IS-03	22	27	20	6	4	20	1	62	12	584
2014	IS-04	17	30	21	8	4	18	2	58	15	834
2014	IS-05	21	28	19	8	4	17	1	61	15	622
2014	IS-06	28	31	19	7	5	11	0	66	13	361
2011	IS	26	35	17	6	4	11	0	69	11	3179
2011	IS-01	27	38	24	0	4	7	0	70	4	46
2011	IS-02	31	34	11	5	2	16	1	78	8	321
2011	IS-03	26	37	16	6	4	10	1	71	11	757
2011	IS-04	25	34	18	7	4	12	0	67	12	1002
2011	IS-05	24	33	20	6	4	12	0	66	11	643
2011	IS-06	24	37	18	9	3	9	0	68	13	383

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	6	94	2995
2019	IS-03	7	93	642
2019	IS-04	6	94	904
2019	IS-05	7	93	714
2019	IS-06	3	97	382
2018	IS	6	94	2644
2018	IS-03	7	93	558
2018	IS-04	7	93	809
2018	IS-05	5	95	606
2018	IS-06	5	95	356

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	41	59	177
2019	IS-03	40	60	44
2019	IS-04	38	62	52
2019	IS-05	30	70	48
2018	IS	37	63	158
2018	IS-03	32	68	40
2018	IS-04	44	56	54
2018	IS-05	31	69	29
2018	IS-06	29	71	18

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	84	16	177
2019	IS-03	84	16	44
2019	IS-04	83	17	52
2019	IS-05	87	13	48
2018	IS	84	16	158
2018	IS-04	78	22	54
2018	IS-05	83	17	29

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2018	IS	100	158
2018	IS-03	100	40
2018	IS-04	100	54
2018	IS-05	100	29
2018	IS-06	100	18

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	6	94	177

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	3	97	177
2019	IS-04	0	100	52
2019	IS-05	0	100	48
2019	IS-06	0	100	10

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	3	97	177
2019	IS-06	0	100	10

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	14	86	177
2019	IS-03	13	87	44
2019	IS-04	10	90	53
2019	IS-05	13	87	48
2018	IS	12	88	157
2018	IS-04	12	88	53

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	15	85	177
2019	IS-03	14	86	44
2019	IS-04	14	86	53
2019	IS-05	17	83	48
2018	IS	12	88	157
2018	IS-04	10	90	53

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	6	94	177
2019	IS-06	0	100	10
2018	IS	7	93	157

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	41	59	177
2019	IS-03	42	58	44
2019	IS-04	39	61	53
2019	IS-05	49	51	48
2018	IS	37	63	157
2018	IS-03	33	67	40
2018	IS-04	32	68	53
2018	IS-05	40	60	29
2018	IS-06	48	52	18

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	23	77	177
2019	IS-03	28	72	44
2019	IS-04	16	84	53
2019	IS-05	20	80	48
2018	IS	27	73	157
2018	IS-03	33	67	40
2018	IS-04	16	84	53
2018	IS-05	31	69	29
2018	IS-06	34	66	18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	6	94	157

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	5	95	177
2018	IS	7	93	157
2018	IS-03	15	85	40

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	25	75	177
2019	IS-03	20	80	44
2019	IS-04	28	72	53
2019	IS-05	25	75	48
2018	IS	22	78	157
2018	IS-03	24	76	40
2018	IS-04	22	78	53
2018	IS-05	24	76	29

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	15	85	177
2019	IS-03	19	81	44
2019	IS-04	18	82	53
2019	IS-05	11	89	48
2019	IS-06	0	100	10
2018	IS	17	83	157
2018	IS-04	21	79	53
2018	IS-05	22	78	29

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	21	79	177
2019	IS-03	16	84	44
2019	IS-04	22	78	53
2019	IS-05	16	84	48
2018	IS	17	83	157
2018	IS-03	15	85	40
2018	IS-04	22	78	53

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	37	63	174
2019	IS-03	40	60	43
2019	IS-04	32	68	52
2019	IS-05	43	57	48
2018	IS	32	68	158
2018	IS-03	21	79	40
2018	IS-04	42	58	54
2018	IS-05	44	56	29

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	20	80	174
2019	IS-03	28	72	43
2019	IS-04	26	74	52
2019	IS-05	13	87	48
2018	IS	15	85	158
2018	IS-04	20	80	54
2018	IS-05	20	80	29

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	7	93	158
2018	IS-03	11	89	40

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	11	89	174
2019	IS-04	11	89	52
2019	IS-05	15	85	48
2019	IS-06	0	100	10
2018	IS	13	87	158
2018	IS-03	17	83	40
2018	IS-04	11	89	54
2018	IS-05	21	79	29
2018	IS-06	0	100	18

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	3	97	158
2018	IS-03	0	100	40
2018	IS-06	0	100	18

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	9	91	174
2019	IS-04	12	88	52
2018	IS	11	89	158
2018	IS-04	20	80	54

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	8	92	174
2019	IS-04	13	87	52
2019	IS-06	0	100	10
2018	IS	7	93	158

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	46	54	174
2019	IS-03	46	54	43
2019	IS-04	40	60	52
2019	IS-05	49	51	48
2018	IS	46	54	158
2018	IS-03	60	40	40
2018	IS-04	36	64	54
2018	IS-05	39	61	29
2018	IS-06	49	51	18

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	5	95	152

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	19	81	152
2018	IS-03	18	82	40
2018	IS-04	20	80	51
2018	IS-05	23	77	27

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	3	97	152
2018	IS-05	0	100	27
2018	IS-06	0	100	18

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	5	95	152

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	4	96	152
2018	IS-04	0	100	51

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	14	86	152
2018	IS-03	20	80	40
2018	IS-04	14	86	51

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	11	89	152
2018	IS-04	10	90	51

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	14	86	152
2018	IS-03	13	87	40
2018	IS-04	14	86	51

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	27	73	152
2018	IS-03	22	78	40
2018	IS-04	28	72	51
2018	IS-05	18	82	27
2018	IS-06	30	70	18

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	10	90	152
2018	IS-03	13	87	40
2018	IS-04	10	90	51
2018	IS-06	0	100	18

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	44	56	152
2018	IS-03	38	62	40
2018	IS-04	44	56	51
2018	IS-05	41	59	27
2018	IS-06	46	54	18

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	63	37	152
2018	IS-03	64	36	40
2018	IS-04	64	36	51
2018	IS-05	53	47	27
2018	IS-06	67	33	18

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	3	97	152
2018	IS-03	0	100	40
2018	IS-06	0	100	18

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	11	89	152
2018	IS-03	14	86	40
2018	IS-05	17	83	27

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	7	93	2990
2019	IS-03	7	93	641
2019	IS-04	8	92	901
2019	IS-05	9	91	715
2019	IS-06	5	95	384

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	12	21	3	2	36	9	52	10	2995
2019	IS-01	15	4	20	0	5	42	14	43	12	21
2019	IS-02	25	9	22	3	3	28	10	55	9	244
2019	IS-03	18	13	20	3	2	33	10	55	10	641
2019	IS-04	14	12	21	3	2	40	8	50	10	903
2019	IS-05	13	11	22	4	2	38	10	45	12	712
2019	IS-06	18	17	20	2	2	33	8	60	6	385
2018	IS	14	15	22	3	2	36	7	53	9	2646
2018	IS-01	46	17	8	0	0	29	0	89	0	24
2018	IS-02	20	16	19	0	3	36	6	61	6	221
2018	IS-03	15	13	21	4	2	39	7	52	10	559
2018	IS-04	11	17	23	2	2	37	7	51	9	810
2018	IS-05	12	14	24	3	2	37	8	46	10	606
2018	IS-06	18	18	22	3	1	31	7	58	6	355
2017	IS	11	15	20	2	2	41	9	51	9	2619
2017	IS-02	17	19	17	1	3	30	13	63	7	215
2017	IS-03	11	16	19	3	2	41	9	54	9	579
2017	IS-04	9	13	21	3	3	42	10	46	12	842
2017	IS-05	10	12	22	2	2	43	9	46	8	593
2017	IS-06	13	17	18	1	2	40	8	59	7	331
2014	IS	11	14	19	2	2	43	9	52	8	2697
2014	IS-02	13	14	18	2	1	40	12	56	6	236
2014	IS-03	13	12	17	3	3	43	8	53	11	584
2014	IS-04	9	13	20	2	2	44	10	48	9	834
2014	IS-05	10	14	18	2	2	46	9	54	7	621
2014	IS-06	14	16	22	1	2	38	7	55	5	361

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	30	17	3	2	13	1	74	6	2992
2019	IS-01	30	25	8	0	5	27	4	80	8	21
2019	IS-02	40	24	16	2	3	13	2	76	5	244
2019	IS-03	36	28	16	3	2	14	1	76	6	638
2019	IS-04	31	33	17	2	2	14	1	75	5	902
2019	IS-05	32	28	20	4	2	13	1	70	7	715
2019	IS-06	39	31	16	2	1	9	1	78	4	385
2018	IS	29	32	19	3	2	14	1	72	6	2650
2018	IS-01	64	21	0	3	0	12	0	96	4	24
2018	IS-02	32	30	17	1	2	16	3	76	4	221
2018	IS-03	32	28	16	3	2	17	1	73	7	559
2018	IS-04	25	34	21	4	2	14	1	69	6	812
2018	IS-05	23	34	21	4	2	14	2	68	7	607
2018	IS-06	34	34	19	3	1	8	1	75	4	356
2017	IS	27	33	16	3	2	17	2	74	6	2618
2017	IS-02	30	30	16	2	2	15	5	75	5	215
2017	IS-03	27	36	14	2	1	19	2	78	5	578
2017	IS-04	24	33	18	3	2	19	2	71	7	843
2017	IS-05	26	33	19	3	1	17	2	72	5	593
2017	IS-06	34	32	15	4	2	12	1	76	7	330
2014	IS	23	30	19	3	2	22	2	69	6	2698
2014	IS-01	45	17	38	0	0	0	0	62	0	10
2014	IS-02	25	27	18	1	1	22	5	71	4	237
2014	IS-03	24	29	18	3	2	23	1	69	7	583
2014	IS-04	19	31	20	3	1	23	3	67	6	834
2014	IS-05	23	30	18	2	1	25	1	70	5	621
2014	IS-06	27	31	19	3	2	17	1	71	6	361
2011	IS	33	35	15	3	2	13	0	78	5	3181
2011	IS-01	47	33	13	0	0	7	0	86	0	46
2011	IS-02	35	33	11	3	1	17	0	82	5	321
2011	IS-03	32	36	14	3	2	12	0	78	6	753
2011	IS-04	30	35	16	3	2	14	0	76	6	1004
2011	IS-05	33	35	15	2	1	13	0	79	4	648
2011	IS-06	36	36	15	3	2	9	0	78	5	382

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	16	84	2993
2019	IS-01	9	91	21
2019	IS-02	16	84	244
2019	IS-03	15	85	639
2019	IS-04	16	84	902
2019	IS-05	19	81	713
2019	IS-06	12	88	385
2017	IS	18	82	2623
2017	IS-02	17	83	215
2017	IS-03	19	81	579
2017	IS-04	18	82	842
2017	IS-05	18	82	597
2017	IS-06	15	85	331
2014	IS	17	83	2697
2014	IS-02	18	82	237
2014	IS-03	19	81	583
2014	IS-04	18	82	835
2014	IS-05	18	82	621
2014	IS-06	13	87	360

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	85	15	484
2019	IS-03	84	16	94
2019	IS-04	86	14	148
2019	IS-05	85	15	136
2019	IS-06	90	10	44
2017	IS	80	20	473
2017	IS-02	77	23	36
2017	IS-03	80	20	112
2017	IS-04	80	20	153
2017	IS-05	79	21	109
2017	IS-06	83	17	51
2014	IS	83	17	469
2014	IS-02	75	25	43
2014	IS-03	82	18	110
2014	IS-04	87	13	149
2014	IS-05	83	17	113
2014	IS-06	80	20	45

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	30	5	8	3	0	1	84	11	401
2019	IS-03	48	35	5	9	2	0	0	84	11	79
2019	IS-04	60	28	3	7	2	0	0	89	8	126
2019	IS-05	49	34	7	7	3	0	0	83	10	114
2019	IS-06	60	23	0	9	2	3	3	88	12	38
2017	IS	52	37	4	5	1	0	0	89	6	378
2017	IS-02	53	38	6	3	0	0	0	91	3	28
2017	IS-03	56	33	3	5	3	0	0	89	8	90
2017	IS-04	51	39	4	5	2	0	0	90	6	122
2017	IS-05	51	40	2	4	0	1	1	93	5	86
2017	IS-06	53	33	7	7	0	0	0	86	7	42
2014	IS	58	30	4	7	1	0	0	88	8	389
2014	IS-02	62	28	3	7	0	0	0	90	7	32
2014	IS-03	56	31	2	8	1	1	0	88	9	90
2014	IS-04	55	35	4	6	1	0	0	89	7	130
2014	IS-05	62	28	5	3	1	0	0	90	5	93
2014	IS-06	61	19	5	14	0	0	0	81	14	36

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	19	7	3	3	1	0	88	6	2997
2019	IS-01	49	33	5	0	9	3	0	85	10	21
2019	IS-02	71	16	6	2	3	2	1	89	5	244
2019	IS-03	64	20	9	3	3	1	1	85	6	642
2019	IS-04	68	19	7	3	2	1	0	88	5	902
2019	IS-05	67	21	7	3	2	0	0	88	6	715
2019	IS-06	74	16	5	3	3	0	0	90	5	384
2018	IS	62	23	7	3	3	1	0	86	7	2635
2018	IS-01	67	25	4	0	4	0	0	92	4	24
2018	IS-02	58	24	12	3	2	1	0	83	5	221
2018	IS-03	60	24	7	3	4	1	0	85	7	556
2018	IS-04	62	23	8	4	3	1	0	85	7	803
2018	IS-05	63	23	6	3	2	1	1	88	6	607
2018	IS-06	68	18	7	3	3	0	1	87	7	354
2017	IS	59	24	8	4	3	2	0	85	7	2620
2017	IS-02	62	22	8	3	3	1	0	86	6	215
2017	IS-03	60	24	7	4	2	3	0	87	6	577
2017	IS-04	57	24	9	4	4	2	0	83	8	842
2017	IS-05	59	25	7	4	3	2	0	86	6	596
2017	IS-06	61	21	7	5	3	2	0	84	8	331

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	45	14	11	3	2	1	72	14	773
2019	IS-03	24	66	9	0	0	0	0	91	0	12
2019	IS-04	20	43	15	11	2	2	6	69	15	92
2019	IS-05	24	40	17	13	3	3	1	66	17	302
2019	IS-06	27	49	11	10	3	1	1	77	12	346

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	42	13	6	3	2	0	78	9	2987
2019	IS-01	20	26	23	26	5	0	0	47	31	21
2019	IS-02	37	37	13	8	3	2	0	75	12	244
2019	IS-03	33	41	13	8	4	2	0	75	12	638
2019	IS-04	35	45	12	4	2	1	0	81	7	902
2019	IS-05	33	42	14	7	2	2	0	77	10	712
2019	IS-06	37	43	11	5	1	2	0	82	7	381
2018	IS	33	43	12	7	2	2	0	78	9	2640
2018	IS-01	42	43	8	3	0	4	0	88	3	24
2018	IS-02	30	43	10	10	2	4	0	76	14	223
2018	IS-03	33	41	12	8	3	2	0	76	12	554
2018	IS-04	31	46	14	6	1	2	0	78	8	806
2018	IS-05	32	43	13	7	3	2	0	77	10	608
2018	IS-06	41	43	9	4	2	1	0	86	6	354
2017	IS	28	44	13	8	3	3	0	75	11	2619
2017	IS-02	25	41	19	8	3	4	1	69	11	215
2017	IS-03	27	45	11	10	3	4	0	75	13	579
2017	IS-04	28	43	15	7	4	3	0	74	11	842
2017	IS-05	27	46	13	8	3	3	0	75	11	596
2017	IS-06	35	42	10	5	6	2	0	79	11	328

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	37	17	12	6	1	64	19	2991
2019	IS-01	20	19	36	19	5	0	40	25	21
2019	IS-02	34	33	15	10	5	2	69	16	243
2019	IS-03	29	36	17	10	7	1	66	17	640
2019	IS-04	25	40	18	10	5	1	65	16	901
2019	IS-05	21	38	17	15	8	1	60	23	714
2019	IS-06	28	34	19	13	6	1	62	19	383
2018	IS	23	37	18	13	7	2	61	21	2652
2018	IS-01	47	26	12	10	4	0	74	14	24
2018	IS-02	26	36	20	10	6	3	64	16	223
2018	IS-03	27	36	17	11	6	3	66	17	559
2018	IS-04	22	38	18	14	7	1	60	21	811
2018	IS-05	17	38	18	17	9	2	56	26	608
2018	IS-06	25	39	15	13	7	1	65	20	356
2017	IS	17	41	16	15	8	2	60	24	2617
2017	IS-02	27	37	19	10	6	1	64	16	215
2017	IS-03	18	44	15	13	7	3	63	21	579
2017	IS-04	17	40	16	18	6	2	59	24	839
2017	IS-05	15	40	16	17	10	2	56	28	596
2017	IS-06	16	45	15	12	12	1	61	24	329

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	29	21	11	13	0	1	55	24	2995
2019	IS-01	36	45	8	5	5	0	0	82	10	21
2019	IS-02	25	30	26	6	12	0	1	56	18	244
2019	IS-03	29	28	17	11	14	0	1	57	25	641
2019	IS-04	23	31	20	11	14	0	1	54	26	901
2019	IS-05	24	27	20	14	14	0	1	52	28	715
2019	IS-06	26	29	24	10	10	0	1	55	20	385
2018	IS	21	26	21	14	16	0	1	48	31	2655
2018	IS-01	34	17	12	21	16	0	0	51	37	24
2018	IS-02	20	31	21	11	13	1	2	53	26	221
2018	IS-03	23	25	18	14	18	1	2	49	33	562
2018	IS-04	21	25	23	13	16	0	1	47	30	812
2018	IS-05	20	25	22	15	17	0	1	46	32	609
2018	IS-06	23	25	24	13	14	0	1	48	27	357
2017	IS	21	25	20	14	18	0	2	47	33	2607
2017	IS-02	19	19	18	14	28	0	1	39	43	214
2017	IS-03	22	24	20	14	17	1	2	48	32	578
2017	IS-04	22	26	19	14	18	0	2	49	32	836
2017	IS-05	19	27	21	14	17	0	1	47	32	592
2017	IS-06	21	21	24	15	16	1	2	44	32	328

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	30	27	16	10	0	0	48	25	2990
2019	IS-01	37	23	36	4	0	0	0	60	4	21
2019	IS-02	37	33	23	6	2	0	0	69	8	242
2019	IS-03	22	36	23	13	6	0	1	58	19	640
2019	IS-04	14	32	29	15	9	0	0	46	24	900
2019	IS-05	14	26	27	20	12	0	0	40	32	714
2019	IS-06	10	25	26	21	18	0	0	35	39	384
2018	IS	13	26	30	19	12	0	0	39	31	2653
2018	IS-01	33	42	17	4	0	0	4	79	4	24
2018	IS-02	25	35	21	12	7	0	0	61	19	222
2018	IS-03	16	29	33	14	8	1	0	45	22	562
2018	IS-04	13	25	33	18	10	0	0	38	29	812
2018	IS-05	10	23	29	24	14	0	0	33	38	607
2018	IS-06	4	21	29	24	22	0	1	25	46	356
2017	IS	12	26	28	20	12	0	1	39	33	2618
2017	IS-02	25	27	31	10	7	0	0	52	17	215
2017	IS-03	15	31	28	18	7	0	1	47	25	579
2017	IS-04	11	31	28	19	10	0	0	43	29	840
2017	IS-05	10	23	28	25	14	0	0	32	40	595
2017	IS-06	6	14	29	26	25	0	0	20	50	331

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	32	23	16	10	1	51	26	2978
2019	IS-01	31	29	35	5	0	0	60	5	21
2019	IS-02	39	34	16	6	4	1	73	10	243
2019	IS-03	25	34	22	12	6	1	60	18	638
2019	IS-04	16	35	24	14	11	0	51	25	897
2019	IS-05	16	27	23	22	11	0	43	34	708
2019	IS-06	10	30	23	22	14	0	40	37	383
2018	IS	15	29	26	18	11	0	44	29	2644
2018	IS-01	59	22	3	12	0	4	84	12	24
2018	IS-02	28	35	19	12	6	0	64	17	221
2018	IS-03	18	33	25	14	8	1	52	22	561
2018	IS-04	14	29	30	18	9	0	42	28	807
2018	IS-05	10	25	30	22	13	0	35	35	606
2018	IS-06	6	27	24	24	19	0	33	43	355
2017	IS	13	29	26	18	12	1	43	31	2614
2017	IS-02	30	31	22	8	7	2	62	15	214
2017	IS-03	18	32	27	13	8	2	50	22	578
2017	IS-04	12	32	27	17	11	1	44	28	840
2017	IS-05	10	26	25	25	14	0	36	39	595
2017	IS-06	6	22	24	24	24	0	28	48	329

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	26	24	16	12	0	1	48	28	2986
2019	IS-01	36	9	20	25	10	0	0	45	35	21
2019	IS-02	36	29	21	6	7	0	0	66	13	242
2019	IS-03	27	28	17	14	11	1	2	56	26	640
2019	IS-04	18	28	27	15	12	0	0	46	27	899
2019	IS-05	19	21	26	19	14	1	0	41	33	711
2019	IS-06	13	25	23	21	18	0	0	38	39	384
2018	IS	16	25	25	17	15	0	1	42	33	2643
2018	IS-01	55	18	16	4	8	0	0	73	12	24
2018	IS-02	28	28	17	12	12	0	1	57	25	222
2018	IS-03	18	27	25	17	10	1	1	46	28	561
2018	IS-04	17	26	27	17	13	0	0	43	30	806
2018	IS-05	12	25	25	19	18	0	0	38	37	608
2018	IS-06	8	20	28	20	25	0	0	27	44	353
2017	IS	15	24	23	20	16	0	1	40	37	2616
2017	IS-02	26	27	22	15	8	0	1	54	24	214
2017	IS-03	19	27	23	17	11	0	2	47	29	580
2017	IS-04	14	26	23	20	15	0	1	41	36	837
2017	IS-05	12	23	20	24	20	0	1	35	44	597
2017	IS-06	6	17	29	21	25	0	0	24	47	330

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	29	14	8	6	0	2	71	14	2980
2019	IS-01	59	32	5	0	0	0	3	95	0	21
2019	IS-02	55	28	9	3	2	0	4	86	5	241
2019	IS-03	54	25	9	5	3	0	4	82	8	638
2019	IS-04	42	30	16	6	5	0	1	73	11	897
2019	IS-05	33	30	16	11	7	0	2	65	18	712
2019	IS-06	23	29	20	14	14	0	1	52	28	383
2018	IS	35	29	17	9	7	0	2	66	16	2639
2018	IS-01	68	19	0	4	0	0	9	96	4	22
2018	IS-02	55	23	10	4	3	1	4	82	7	220
2018	IS-03	45	30	11	5	3	1	4	80	8	560
2018	IS-04	36	31	18	7	5	0	2	69	13	806
2018	IS-05	25	33	22	10	9	0	1	59	19	606
2018	IS-06	17	26	22	19	15	0	1	44	34	355
2017	IS	33	28	18	9	7	0	4	64	17	2616
2017	IS-02	49	25	14	5	4	0	3	76	9	215
2017	IS-03	44	28	11	4	3	1	8	79	8	578
2017	IS-04	34	33	17	7	5	0	3	69	13	839
2017	IS-05	27	26	24	14	8	0	1	54	22	595
2017	IS-06	16	24	26	16	17	0	1	41	33	331

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	30	20	10	9	0	0	61	19	2992
2019	IS-01	37	45	5	0	14	0	0	81	14	21
2019	IS-02	43	28	19	4	5	0	0	72	9	242
2019	IS-03	39	31	15	8	6	0	1	70	14	638
2019	IS-04	29	34	20	9	7	0	0	63	17	903
2019	IS-05	27	28	22	12	10	0	0	55	23	716
2019	IS-06	19	24	27	13	17	0	0	43	30	383
2018	IS	26	27	23	12	11	0	0	54	23	2647
2018	IS-01	42	22	19	9	8	0	0	64	17	24
2018	IS-02	43	30	15	5	5	1	0	74	10	222
2018	IS-03	35	26	22	6	9	1	1	62	16	559
2018	IS-04	26	30	22	13	9	0	0	56	22	809
2018	IS-05	20	27	27	14	12	0	0	47	26	608
2018	IS-06	13	22	26	20	19	0	0	35	39	355
2017	IS	23	29	25	13	9	0	0	53	22	2613
2017	IS-02	34	30	22	9	4	0	0	65	14	215
2017	IS-03	29	32	22	10	6	0	1	62	16	580
2017	IS-04	25	31	23	12	8	0	0	57	20	836
2017	IS-05	17	27	30	15	10	0	0	45	25	593
2017	IS-06	16	20	29	16	19	0	0	36	35	330

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	36	23	10	5	0	1	62	15	2987
2019	IS-01	23	45	22	0	9	0	0	69	9	21
2019	IS-02	39	29	17	9	5	0	1	69	13	244
2019	IS-03	30	34	19	10	6	0	1	65	16	637
2019	IS-04	25	37	24	8	5	0	1	62	14	901
2019	IS-05	21	37	24	12	5	0	0	58	17	712
2019	IS-06	21	39	25	10	6	0	0	60	15	384
2018	IS	22	34	26	12	6	0	0	56	18	2639
2018	IS-01	60	20	21	0	0	0	0	79	0	24
2018	IS-02	30	33	20	9	6	0	1	64	16	220
2018	IS-03	24	34	26	10	5	1	1	59	15	558
2018	IS-04	22	33	26	12	6	0	0	56	18	808
2018	IS-05	18	33	26	14	8	1	0	52	22	605
2018	IS-06	19	39	29	9	5	0	0	58	14	353
2017	IS	23	34	23	13	7	1	1	57	20	2611
2017	IS-02	29	35	18	11	6	0	1	65	17	215
2017	IS-03	26	34	20	12	6	1	1	61	18	578
2017	IS-04	22	35	23	13	7	0	0	57	20	837
2017	IS-05	23	31	24	13	9	1	0	54	22	594
2017	IS-06	21	34	27	12	6	0	0	55	18	328

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	35	23	14	7	0	1	55	21	2987
2019	IS-01	19	34	29	5	9	0	4	55	15	21
2019	IS-02	32	36	17	10	4	0	1	69	14	244
2019	IS-03	25	35	20	12	5	0	1	62	17	638
2019	IS-04	18	38	23	13	6	0	1	57	20	900
2019	IS-05	16	31	28	16	8	0	0	48	24	713
2019	IS-06	14	34	22	20	10	0	0	48	30	383
2018	IS	17	32	27	16	8	0	0	49	25	2640
2018	IS-01	75	12	12	0	0	0	0	88	0	24
2018	IS-02	26	35	19	10	8	1	1	62	18	221
2018	IS-03	20	34	26	13	6	1	0	54	19	558
2018	IS-04	16	33	28	15	8	0	0	49	23	805
2018	IS-05	12	28	31	19	10	0	0	40	29	607
2018	IS-06	9	33	25	22	11	0	0	42	33	354
2017	IS	17	31	26	16	10	0	0	48	25	2608
2017	IS-02	29	32	19	13	5	1	0	62	18	215
2017	IS-03	22	32	25	13	7	0	1	55	20	578
2017	IS-04	14	32	27	16	9	0	1	47	25	835
2017	IS-05	13	30	28	16	11	0	0	44	28	593
2017	IS-06	12	26	30	17	15	0	0	38	32	329

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	32	22	12	7	0	0	59	19	2980
2019	IS-01	19	30	26	7	15	0	3	51	23	21
2019	IS-02	38	25	18	12	7	0	0	64	19	244
2019	IS-03	33	30	18	11	6	0	1	64	18	636
2019	IS-04	28	34	23	9	5	0	1	62	15	897
2019	IS-05	21	31	24	15	9	0	0	52	24	713
2019	IS-06	25	31	25	13	6	0	0	56	18	381
2018	IS	22	31	24	14	8	0	1	53	23	2640
2018	IS-01	55	33	12	0	0	0	0	88	0	24
2018	IS-02	26	31	19	13	10	1	0	58	23	220
2018	IS-03	26	29	24	10	7	1	1	57	18	558
2018	IS-04	22	32	22	15	8	0	0	54	24	810
2018	IS-05	17	30	27	15	11	0	0	47	26	605
2018	IS-06	19	33	28	14	7	0	0	51	21	353
2017	IS	23	31	22	14	9	0	1	55	23	2613
2017	IS-02	26	29	22	15	7	0	0	56	22	215
2017	IS-03	29	29	21	12	7	0	2	59	20	580
2017	IS-04	22	33	23	13	8	0	1	55	21	836
2017	IS-05	19	31	23	14	11	0	0	51	26	594
2017	IS-06	23	30	23	13	10	0	0	53	23	329

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	28	14	7	5	1	74	12	2984
2019	IS-01	27	57	11	0	5	0	84	5	21
2019	IS-02	49	24	14	7	6	0	73	13	244
2019	IS-03	46	25	13	8	6	1	72	14	636
2019	IS-04	44	31	15	5	4	1	76	9	899
2019	IS-05	45	27	14	8	5	1	73	13	712
2019	IS-06	51	27	12	6	4	0	78	10	384

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	34	17	8	4	0	1	71	12	2970
2019	IS-01	18	42	22	9	9	0	0	60	18	21
2019	IS-02	47	28	16	5	4	0	0	75	9	242
2019	IS-03	43	32	14	6	3	1	2	76	9	635
2019	IS-04	36	37	16	7	4	0	1	73	11	892
2019	IS-05	32	34	21	8	5	0	0	66	13	711
2019	IS-06	33	32	19	11	4	0	0	65	15	382
2018	IS	30	32	22	10	6	0	1	62	16	2629
2018	IS-01	46	29	21	4	0	0	0	75	4	24
2018	IS-02	39	31	17	8	5	0	0	70	13	220
2018	IS-03	32	34	19	8	4	1	2	68	13	552
2018	IS-04	30	33	24	9	4	0	0	63	14	807
2018	IS-05	29	29	21	11	9	0	0	58	20	602
2018	IS-06	23	32	22	14	9	0	0	55	23	353
2017	IS	29	32	22	10	6	0	1	62	16	2607
2017	IS-02	37	32	17	9	4	0	1	70	13	215
2017	IS-03	34	32	19	10	4	0	2	67	14	579
2017	IS-04	27	34	24	9	5	0	0	62	14	836
2017	IS-05	28	32	22	10	7	1	1	60	17	591
2017	IS-06	22	32	24	15	7	0	1	54	22	328

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	25	12	5	4	0	1	79	9	2972
2019	IS-01	42	49	0	0	5	0	3	95	5	21
2019	IS-02	56	21	11	5	5	0	1	78	11	243
2019	IS-03	54	24	10	5	5	0	1	80	10	633
2019	IS-04	51	28	13	4	3	0	0	80	7	896
2019	IS-05	51	25	12	6	5	0	1	76	11	707
2019	IS-06	57	23	11	6	3	0	1	80	8	384
2018	IS	48	25	14	6	5	0	1	74	11	2639
2018	IS-01	80	8	8	0	4	0	0	88	4	24
2018	IS-02	51	25	14	6	3	0	2	77	9	221
2018	IS-03	47	24	17	5	4	1	3	73	9	557
2018	IS-04	49	23	15	6	5	0	1	73	12	807
2018	IS-05	47	27	14	7	5	0	0	74	12	606
2018	IS-06	45	30	10	9	4	0	1	76	14	353
2017	IS	51	25	13	5	4	0	1	77	9	2614
2017	IS-02	56	23	13	5	3	0	0	79	8	215
2017	IS-03	50	28	10	5	3	0	2	81	9	577
2017	IS-04	51	24	14	6	4	0	1	76	10	841
2017	IS-05	49	26	15	5	4	0	1	76	9	593
2017	IS-06	57	22	13	5	3	0	0	78	9	330

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	10	4	1	2	1	7	92	4	2972
2019	IS-01	62	22	7	0	5	0	3	87	5	21
2019	IS-02	73	10	4	4	2	0	6	89	7	244
2019	IS-03	73	12	4	1	2	1	7	93	3	637
2019	IS-04	75	11	5	2	2	0	6	91	3	892
2019	IS-05	75	9	4	1	3	1	8	92	4	708
2019	IS-06	79	8	2	1	1	1	8	95	3	382
2018	IS	70	14	5	2	2	1	5	89	5	2637
2018	IS-01	69	8	4	4	0	5	10	91	5	24
2018	IS-02	71	11	6	3	2	0	6	88	5	221
2018	IS-03	69	13	5	2	2	1	7	90	5	556
2018	IS-04	71	15	5	2	2	1	4	90	4	808
2018	IS-05	68	15	5	2	3	0	6	89	5	604
2018	IS-06	73	12	5	3	2	1	5	90	5	353

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	10	6	3	3	0	2	88	6	2989
2019	IS-01	64	13	9	10	0	0	3	80	11	21
2019	IS-02	81	7	3	2	4	1	2	91	6	243
2019	IS-03	74	9	6	3	4	1	3	87	7	639
2019	IS-04	76	10	5	3	3	0	2	89	6	901
2019	IS-05	74	10	7	3	3	0	2	87	6	716
2019	IS-06	78	11	5	2	3	0	1	90	5	381
2018	IS	71	13	6	3	3	1	4	88	6	2637
2018	IS-01	87	0	9	0	0	0	5	91	0	23
2018	IS-02	75	10	5	1	4	1	4	89	5	221
2018	IS-03	69	13	5	3	3	1	5	88	7	558
2018	IS-04	73	12	5	2	3	1	3	89	6	809
2018	IS-05	67	15	6	3	3	1	4	87	7	604
2018	IS-06	72	11	7	3	4	1	3	86	7	351
2017	IS	73	13	5	3	3	0	3	88	6	2617
2017	IS-02	70	14	6	4	3	1	2	86	8	215
2017	IS-03	74	12	4	3	3	1	3	89	7	579
2017	IS-04	73	14	5	3	3	0	3	89	6	841
2017	IS-05	75	12	5	4	2	0	2	89	6	594
2017	IS-06	71	13	7	5	2	1	2	86	7	330

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	28	9	3	3	0	1	85	6	2982
2019	IS-01	41	29	23	4	0	0	3	72	4	21
2019	IS-02	62	24	8	3	3	0	1	87	5	243
2019	IS-03	57	24	9	3	4	0	2	83	7	637
2019	IS-04	56	30	8	4	2	0	1	87	6	899
2019	IS-05	54	26	12	4	3	0	1	81	7	715
2019	IS-06	54	34	9	3	1	0	1	88	4	380
2018	IS	54	28	10	3	3	0	1	83	6	2634
2018	IS-01	79	17	3	0	0	0	0	97	0	23
2018	IS-02	59	24	9	4	3	0	2	85	7	222
2018	IS-03	51	27	11	4	4	1	2	80	8	558
2018	IS-04	52	31	10	4	3	0	1	83	7	805
2018	IS-05	57	26	11	3	3	0	1	83	6	605
2018	IS-06	56	29	9	3	1	0	1	86	4	352
2017	IS	54	28	10	4	2	0	2	84	6	2617
2017	IS-02	58	24	7	5	3	0	3	84	8	215
2017	IS-03	53	28	10	4	3	0	2	83	7	579
2017	IS-04	53	30	10	3	2	0	1	85	5	840
2017	IS-05	57	26	10	4	1	0	2	84	6	593
2017	IS-06	53	30	9	4	4	0	0	83	8	331

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	20	10	5	5	0	1	80	10	2971
2019	IS-01	25	49	13	4	5	0	3	77	10	21
2019	IS-02	67	16	7	4	5	0	1	83	9	241
2019	IS-03	61	17	8	6	6	1	2	80	12	638
2019	IS-04	58	23	9	5	4	0	1	81	9	895
2019	IS-05	54	21	12	7	4	0	1	76	11	710
2019	IS-06	59	20	12	4	3	0	0	80	8	379
2018	IS	52	22	13	7	5	0	1	75	12	2631
2018	IS-01	78	8	9	4	0	0	0	87	4	23
2018	IS-02	58	20	9	7	5	0	1	79	12	221
2018	IS-03	53	20	13	6	5	1	2	76	11	558
2018	IS-04	51	22	13	6	6	0	1	74	13	806
2018	IS-05	50	23	12	8	6	0	1	74	14	601
2018	IS-06	49	24	16	5	4	0	1	74	10	353
2017	IS	56	21	11	6	4	0	2	79	10	2613
2017	IS-02	59	16	12	7	4	0	2	77	11	215
2017	IS-03	56	22	10	5	4	0	2	80	9	579
2017	IS-04	55	24	12	5	3	0	1	80	8	840
2017	IS-05	56	20	12	6	3	0	2	78	10	590
2017	IS-06	60	18	10	7	5	0	0	78	12	330

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	11	5	2	1	0	24	90	4	2971
2019	IS-01	52	22	0	0	0	0	26	100	0	21
2019	IS-02	67	4	1	0	0	0	28	98	0	241
2019	IS-03	66	3	1	0	1	1	30	98	1	637
2019	IS-04	59	6	3	1	1	0	30	93	2	893
2019	IS-05	53	14	8	3	2	0	19	84	6	712
2019	IS-06	45	30	14	5	2	0	4	78	8	379
2018	IS	50	12	6	3	1	0	28	87	5	2611
2018	IS-01	60	8	0	0	0	0	32	100	0	23
2018	IS-02	63	5	0	1	0	0	32	99	1	218
2018	IS-03	53	5	2	1	1	1	36	93	3	554
2018	IS-04	50	9	3	1	0	0	37	94	2	800
2018	IS-05	47	17	8	4	2	0	22	82	7	597
2018	IS-06	42	30	16	6	2	0	3	74	9	350
2017	IS	53	11	5	2	1	0	27	89	5	2613
2017	IS-02	61	2	2	2	0	0	32	93	4	215
2017	IS-03	56	4	2	2	0	0	35	94	3	579
2017	IS-04	53	8	3	1	1	0	34	93	2	842
2017	IS-05	54	17	6	3	1	0	19	88	5	590
2017	IS-06	43	27	14	5	5	0	5	74	11	329

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	74	14	5	2	1	0	5	93	2	2976
2019	IS-01	50	25	5	4	0	7	8	89	5	21
2019	IS-02	70	15	6	2	1	0	6	90	3	244
2019	IS-03	75	11	4	1	0	1	9	95	1	635
2019	IS-04	74	13	5	1	0	0	6	93	2	895
2019	IS-05	73	14	5	2	1	0	4	92	3	714
2019	IS-06	75	18	4	2	0	0	1	94	2	379
2018	IS	68	17	6	1	1	0	7	91	2	2626
2018	IS-01	66	22	4	0	8	0	0	88	8	24
2018	IS-02	69	16	4	2	0	0	8	93	3	220
2018	IS-03	67	15	5	1	1	1	11	93	2	554
2018	IS-04	66	18	7	1	1	0	7	91	2	804
2018	IS-05	69	17	7	1	1	0	5	90	2	604
2018	IS-06	69	21	5	1	2	0	3	92	3	351
2017	IS	70	16	5	1	1	0	7	93	2	2602
2017	IS-02	73	12	4	2	2	0	8	92	4	212
2017	IS-03	68	15	5	1	0	0	10	93	1	577
2017	IS-04	68	16	5	1	1	0	9	93	2	836
2017	IS-05	72	18	5	1	0	0	4	94	1	590
2017	IS-06	68	20	7	2	1	0	3	90	3	329

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	10	5	3	3	0	3	88	7	2991
2019	IS-01	47	26	17	10	0	0	0	73	10	21
2019	IS-02	63	12	9	6	6	0	4	78	12	244
2019	IS-03	64	13	7	5	6	1	5	81	12	639
2019	IS-04	75	10	5	3	3	0	3	88	7	901
2019	IS-05	80	9	3	2	1	0	4	94	3	716
2019	IS-06	89	8	2	0	0	0	1	98	0	382
2018	IS	71	11	5	3	4	0	4	86	8	2632
2018	IS-01	43	37	4	9	8	0	0	79	17	24
2018	IS-02	55	14	10	8	8	0	5	73	17	222
2018	IS-03	61	12	7	5	7	1	6	79	14	555
2018	IS-04	71	12	6	3	4	0	4	86	8	805
2018	IS-05	81	10	2	2	2	0	4	94	4	605
2018	IS-06	83	8	5	1	1	0	3	94	1	352
2017	IS	69	14	5	4	5	0	4	86	9	2613
2017	IS-02	46	16	11	9	15	1	2	64	24	215
2017	IS-03	58	15	8	5	8	1	5	77	14	579
2017	IS-04	68	15	5	4	3	0	4	87	7	842
2017	IS-05	80	12	2	2	1	0	3	95	2	590
2017	IS-06	82	10	2	2	2	0	3	95	3	329

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	29	13	4	2	0	1	81	6	2986
2019	IS-01	32	46	19	0	3	0	0	78	3	21
2019	IS-02	46	30	14	7	3	0	0	76	10	243
2019	IS-03	49	27	15	4	3	0	1	78	7	638
2019	IS-04	49	31	12	5	2	0	2	81	6	902
2019	IS-05	53	28	12	4	1	0	2	82	6	714
2019	IS-06	57	26	11	3	1	0	1	84	5	380
2018	IS	46	29	15	5	2	0	2	77	7	2629
2018	IS-01	39	41	16	4	0	0	0	80	4	24
2018	IS-02	48	26	17	6	1	0	2	76	7	221
2018	IS-03	40	28	19	5	4	1	2	71	9	556
2018	IS-04	44	30	16	6	2	0	2	76	8	804
2018	IS-05	49	31	11	4	2	0	2	82	6	603
2018	IS-06	53	26	14	4	2	0	2	80	6	352
2017	IS	49	30	14	4	2	0	2	80	6	2607
2017	IS-02	46	26	18	5	4	1	1	73	9	215
2017	IS-03	45	32	14	3	2	1	3	80	5	579
2017	IS-04	46	32	14	5	2	0	2	79	7	836
2017	IS-05	53	27	12	5	1	0	1	81	6	590
2017	IS-06	55	28	12	3	2	0	0	83	5	329

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	35	36	11	4	0	49	16	2994
2019	IS-01	20	33	41	0	5	0	54	5	21
2019	IS-02	23	38	30	6	2	0	62	8	243
2019	IS-03	18	38	30	10	4	1	56	14	640
2019	IS-04	13	36	39	9	4	0	48	13	903
2019	IS-05	11	32	38	14	5	0	43	19	715
2019	IS-06	9	30	38	17	6	0	39	23	383
2018	IS	10	32	39	14	5	0	42	19	2647
2018	IS-01	26	28	34	8	4	0	54	12	24
2018	IS-02	19	42	28	8	3	0	61	11	222
2018	IS-03	12	38	36	12	2	0	50	14	555
2018	IS-04	9	30	43	12	5	0	39	17	811
2018	IS-05	9	29	39	18	5	0	38	23	609
2018	IS-06	6	26	40	18	10	0	32	28	356
2017	IS	7	29	41	16	7	0	36	23	2624
2017	IS-02	11	32	38	15	3	0	44	18	215
2017	IS-03	9	32	42	12	5	0	42	16	580
2017	IS-04	5	31	42	15	6	0	37	21	843
2017	IS-05	7	28	41	17	8	0	34	25	596
2017	IS-06	4	20	39	23	14	0	24	37	331

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	8	18	40	24	9	0	33	26	2971
2019	IS-01	5	23	43	18	11	0	29	28	21
2019	IS-02	6	13	39	29	13	0	43	19	240
2019	IS-03	7	15	39	26	13	1	39	21	634
2019	IS-04	7	19	42	24	9	0	33	25	896
2019	IS-05	9	19	43	22	7	0	29	28	706
2019	IS-06	12	25	38	19	7	0	26	36	385
2018	IS	9	21	40	21	9	0	31	29	2626
2018	IS-01	8	9	42	19	22	0	42	17	24
2018	IS-02	6	15	38	28	14	0	42	20	223
2018	IS-03	8	16	38	26	12	0	38	24	558
2018	IS-04	7	20	42	22	9	0	31	27	803
2018	IS-05	10	24	41	18	7	0	24	34	602
2018	IS-06	13	25	40	16	6	0	22	38	346
2017	IS	9	20	42	21	8	0	29	29	2619
2017	IS-02	7	16	38	27	12	1	39	23	215
2017	IS-03	7	16	40	23	13	0	36	23	580
2017	IS-04	8	19	44	21	7	0	28	28	839
2017	IS-05	9	23	43	19	5	0	24	33	596
2017	IS-06	13	26	41	16	3	1	20	39	330

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	31	21	10	11	2	0	26	74	2981
2019	IS-01	44	19	15	5	5	12	0	50	50	21
2019	IS-02	34	28	16	10	7	3	1	36	64	243
2019	IS-03	28	31	17	9	11	3	0	29	71	637
2019	IS-04	22	31	23	10	11	2	0	23	77	902
2019	IS-05	22	28	24	12	12	1	0	23	77	710
2019	IS-06	24	35	22	9	9	1	0	25	75	384
2018	IS	28	26	21	12	11	2	1	29	71	2654
2018	IS-01	45	26	9	8	13	0	0	45	55	24
2018	IS-02	30	28	19	11	8	3	1	32	68	223
2018	IS-03	30	25	20	11	11	3	0	31	69	560
2018	IS-04	28	26	21	12	11	2	1	29	71	813
2018	IS-05	25	24	22	12	14	2	1	26	74	608
2018	IS-06	25	29	23	13	7	2	0	26	74	356
2017	IS	29	23	19	13	12	4	1	31	69	2620
2017	IS-02	24	20	15	16	19	4	1	26	74	214
2017	IS-03	33	20	19	11	12	3	2	35	65	580
2017	IS-04	31	22	18	13	12	4	0	32	68	841
2017	IS-05	28	24	21	12	11	3	0	29	71	596
2017	IS-06	24	27	21	13	9	5	1	26	74	330

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	60	40	2146
2019	IS-03	60	40	435
2019	IS-04	60	40	674
2019	IS-05	61	39	538
2019	IS-06	61	39	287

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	42	58	2109
2019	IS-03	45	55	430
2019	IS-04	43	57	668
2019	IS-05	39	61	535
2019	IS-06	36	64	281
2018	IS	34	66	1836
2018	IS-01	44	56	13
2018	IS-02	48	52	146
2018	IS-03	36	64	372
2018	IS-04	35	65	565
2018	IS-05	30	70	435
2018	IS-06	26	74	259

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	19	17	11	11	1	6	58	24	2949
2019	IS-01	22	20	25	9	5	4	14	52	17	21
2019	IS-02	41	16	15	7	9	2	11	65	18	242
2019	IS-03	40	16	15	10	10	1	8	62	22	633
2019	IS-04	35	19	17	12	11	0	5	58	25	897
2019	IS-05	30	21	17	13	13	1	5	55	27	705
2019	IS-06	36	20	18	11	10	1	4	59	23	380
2018	IS	36	17	17	11	11	1	7	58	24	2640
2018	IS-01	68	5	12	4	8	0	4	75	12	24
2018	IS-02	43	17	10	8	9	2	10	68	20	222
2018	IS-03	40	16	14	11	9	1	9	61	23	557
2018	IS-04	34	19	19	10	11	0	6	57	22	808
2018	IS-05	32	18	17	14	14	0	5	53	29	602
2018	IS-06	36	16	20	12	9	1	7	56	23	356

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	25	15	18	19	2	8	42	41	2109
2019	IS-03	14	24	15	19	19	1	8	42	42	429
2019	IS-04	14	26	15	18	18	2	7	44	39	672
2019	IS-05	11	23	16	20	21	2	7	37	45	534
2019	IS-06	15	26	15	16	18	2	9	46	38	280
2018	IS	11	25	17	21	19	2	6	39	43	1838
2018	IS-01	29	14	24	24	0	0	8	47	26	13
2018	IS-02	13	32	12	19	16	2	5	49	38	146
2018	IS-03	14	24	16	20	20	1	5	40	43	371
2018	IS-04	12	24	16	21	17	2	7	40	42	565
2018	IS-05	8	23	18	23	23	1	4	33	49	438
2018	IS-06	9	30	19	17	19	2	4	41	38	259
2017	IS	12	25	13	20	22	1	7	40	46	1726
2017	IS-02	12	32	8	17	30	1	1	44	48	151
2017	IS-03	13	23	13	22	19	2	9	40	45	359
2017	IS-04	12	23	13	21	23	2	6	38	48	545
2017	IS-05	11	23	16	19	22	1	8	38	45	403
2017	IS-06	11	29	13	18	21	1	8	44	42	230

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	6	15	14	21	32	3	10	24	60	2104
2019	IS-03	8	18	13	21	29	2	9	30	56	429
2019	IS-04	4	16	16	20	32	3	9	24	58	671
2019	IS-05	6	12	15	21	35	3	9	21	63	531
2019	IS-06	5	12	11	26	31	3	12	20	67	281
2018	IS	4	12	15	21	38	2	8	18	66	1837
2018	IS-01	16	15	32	10	7	7	14	39	21	13
2018	IS-02	8	18	16	19	33	1	5	27	55	145
2018	IS-03	4	12	16	21	39	2	7	18	65	370
2018	IS-04	3	12	13	22	37	3	10	17	68	566
2018	IS-05	3	11	13	21	43	2	8	15	71	439
2018	IS-06	3	14	14	20	38	2	7	19	65	258
2017	IS	3	9	10	18	49	2	10	13	76	1725
2017	IS-02	3	16	10	15	49	2	5	20	69	151
2017	IS-03	3	10	8	19	47	2	11	15	76	359
2017	IS-04	3	9	9	17	50	3	9	14	76	544
2017	IS-05	3	5	13	16	49	2	12	9	76	402
2017	IS-06	2	9	8	18	49	2	12	13	78	231

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.