2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PO-IMA

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 52 31 10 7 0 0 0 83 7 42
2019 PO-IMA-02 54 28 10 8 0 0 0 82 8 39
2018 PO-IMA 44 32 4 8 12 0 0 76 20 25
2018 PO-IMA-02 40 35 5 10 10 0 0 75 20 20
2017 PO-IMA 69 31 0 0 0 0 0 100 0 26
2017 PO-IMA-02 74 26 0 0 0 0 0 100 0 19
2014 PO-IMA 12 50 23 15 0 0 0 63 15 15
2014 PO-IMA-02 12 50 23 15 0 0 0 63 15 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 41 32 12 12 2 0 0 73 15 41
2019 PO-IMA-02 42 29 13 13 3 0 0 71 16 38
2018 PO-IMA 36 32 8 16 8 0 0 68 24 25
2018 PO-IMA-02 30 35 10 20 5 0 0 65 25 20
2017 PO-IMA 54 23 8 15 0 0 0 77 15 26
2017 PO-IMA-02 58 16 11 16 0 0 0 74 16 19

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 75 23 3 0 0 0 0 98 0 40
2019 PO-IMA-02 76 22 3 0 0 0 0 97 0 37
2018 PO-IMA 60 20 12 4 4 0 0 80 8 25
2018 PO-IMA-02 55 25 15 5 0 0 0 80 5 20
2017 PO-IMA 76 24 0 0 0 0 0 100 0 25
2017 PO-IMA-02 78 22 0 0 0 0 0 100 0 18
2014 PO-IMA 67 25 8 0 0 0 0 92 0 15
2014 PO-IMA-02 67 25 8 0 0 0 0 92 0 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 60 26 12 0 2 0 0 86 2 42
2019 PO-IMA-02 59 26 13 0 3 0 0 85 3 39
2018 PO-IMA 50 25 4 13 8 0 0 75 21 24
2018 PO-IMA-02 47 26 5 16 5 0 0 74 21 19
2017 PO-IMA 64 36 0 0 0 0 0 100 0 25
2017 PO-IMA-02 61 39 0 0 0 0 0 100 0 18
2014 PO-IMA 41 25 33 0 0 0 0 67 0 15
2014 PO-IMA-02 41 25 33 0 0 0 0 67 0 15

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 57 17 10 12 5 0 0 74 17 42
2019 PO-IMA-02 56 15 10 13 5 0 0 72 18 39
2018 PO-IMA 32 28 12 12 16 0 0 60 28 25
2018 PO-IMA-02 25 30 15 15 15 0 0 55 30 20
2017 PO-IMA 62 31 4 4 0 0 0 92 4 26
2017 PO-IMA-02 58 37 0 5 0 0 0 95 5 19
2014 PO-IMA 8 54 23 15 0 0 0 63 15 15
2014 PO-IMA-02 8 54 23 15 0 0 0 63 15 15

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 55 19 7 17 2 0 0 74 19 42
2019 PO-IMA-02 54 18 8 18 3 0 0 72 21 39
2018 PO-IMA 32 28 20 8 12 0 0 60 20 25
2018 PO-IMA-02 25 30 25 10 10 0 0 55 20 20
2017 PO-IMA 62 27 8 0 4 0 0 88 4 26
2017 PO-IMA-02 53 37 5 0 5 0 0 89 5 19
2014 PO-IMA 19 33 23 25 0 0 0 52 25 15
2014 PO-IMA-02 19 33 23 25 0 0 0 52 25 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 50 14 7 12 12 5 0 68 25 42
2019 PO-IMA-02 49 13 8 13 13 5 0 65 27 39
2018 PO-IMA 28 20 24 16 12 0 0 48 28 25
2018 PO-IMA-02 25 15 30 20 10 0 0 40 30 20
2017 PO-IMA 54 19 15 8 0 0 4 76 8 26
2017 PO-IMA-02 63 16 16 5 0 0 0 79 5 19
2014 PO-IMA 19 12 37 21 0 11 0 35 24 15
2014 PO-IMA-02 19 12 37 21 0 11 0 35 24 15
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 36 7 26 12 7 2 10 49 22 42
2019 PO-IMA-02 33 8 28 13 8 3 8 46 23 39

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 57 21 7 10 0 2 2 83 10 42
2019 PO-IMA-02 56 21 8 10 0 3 3 81 11 39
2018 PO-IMA 36 40 4 8 12 0 0 76 20 25
2018 PO-IMA-02 30 45 5 10 10 0 0 75 20 20
2017 PO-IMA 50 38 8 4 0 0 0 88 4 26
2017 PO-IMA-02 47 37 11 5 0 0 0 84 5 19
2014 PO-IMA 37 29 23 0 11 0 0 67 11 15
2014 PO-IMA-02 37 29 23 0 11 0 0 67 11 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 50 17 17 10 0 2 5 72 10 42
2019 PO-IMA-02 51 13 18 10 0 3 5 69 11 39
2018 PO-IMA 32 28 20 8 12 0 0 60 20 25
2018 PO-IMA-02 20 35 25 10 10 0 0 55 20 20
2017 PO-IMA 50 38 8 4 0 0 0 88 4 26
2017 PO-IMA-02 47 37 11 5 0 0 0 84 5 19
2014 PO-IMA 29 37 23 0 11 0 0 67 11 15
2014 PO-IMA-02 29 37 23 0 11 0 0 67 11 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 57 26 14 2 0 0 0 83 2 42
2019 PO-IMA-02 59 23 15 3 0 0 0 82 3 39
2018 PO-IMA 32 40 12 4 12 0 0 72 16 25
2018 PO-IMA-02 25 45 15 5 10 0 0 70 15 20
2017 PO-IMA 65 19 4 8 4 0 0 85 12 26
2017 PO-IMA-02 58 21 5 11 5 0 0 79 16 19
2014 PO-IMA 25 37 16 11 11 0 0 63 21 15
2014 PO-IMA-02 25 37 16 11 11 0 0 63 21 15

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 48 33 5 7 0 7 0 87 8 42
2019 PO-IMA-02 49 31 5 8 0 8 0 86 8 39
2018 PO-IMA 28 28 24 8 8 4 0 58 17 25
2018 PO-IMA-02 20 30 30 5 10 5 0 53 16 20
2017 PO-IMA 54 15 15 0 0 12 4 82 0 26
2017 PO-IMA-02 58 11 16 0 0 11 5 81 0 19
2014 PO-IMA 44 25 8 0 19 0 4 72 19 15
2014 PO-IMA-02 44 25 8 0 19 0 4 72 19 15

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 24 7 17 2 7 0 72 21 42
2019 PO-IMA-02 44 23 5 18 3 8 0 72 22 39
2018 PO-IMA 32 20 28 8 8 4 0 54 17 25
2018 PO-IMA-02 20 25 35 5 10 5 0 47 16 20
2017 PO-IMA 48 24 12 8 0 4 4 78 9 25
2017 PO-IMA-02 56 11 11 11 0 6 6 75 13 18
2014 PO-IMA 44 15 19 0 19 0 4 61 19 15
2014 PO-IMA-02 44 15 19 0 19 0 4 61 19 15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 21 12 24 2 7 2 58 29 42
2019 PO-IMA-02 31 18 13 26 3 8 3 54 31 39
2018 PO-IMA 17 33 29 8 8 4 0 52 17 24
2018 PO-IMA-02 10 35 35 5 10 5 0 47 16 20
2017 PO-IMA 42 23 23 0 0 8 4 74 0 26
2017 PO-IMA-02 53 11 26 0 0 5 5 71 0 19
2014 PO-IMA 36 23 19 0 19 0 4 61 19 15
2014 PO-IMA-02 36 23 19 0 19 0 4 61 19 15

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 21 40 7 21 5 2 2 65 28 42
2019 PO-IMA-02 21 41 5 23 5 3 3 65 30 39
2018 PO-IMA 16 16 32 24 8 4 0 33 33 25
2018 PO-IMA-02 10 10 40 25 10 5 0 21 37 20
2017 PO-IMA 38 27 4 12 8 12 0 74 22 26
2017 PO-IMA-02 47 21 0 11 11 11 0 76 24 19
2014 PO-IMA 15 19 33 15 19 0 0 33 33 15
2014 PO-IMA-02 15 19 33 15 19 0 0 33 33 15
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 46 29 12 10 2 0 0 76 12 41
2019 PO-IMA-02 47 26 13 11 3 0 0 74 13 38
2018 PO-IMA 36 32 8 16 8 0 0 68 24 25
2018 PO-IMA-02 30 35 10 15 10 0 0 65 25 20
2017 PO-IMA 42 38 15 4 0 0 0 81 4 26
2017 PO-IMA-02 37 42 16 5 0 0 0 79 5 19
2014 PO-IMA 29 33 27 0 11 0 0 63 11 15
2014 PO-IMA-02 29 33 27 0 11 0 0 63 11 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 46 32 10 12 0 0 0 78 12 41
2019 PO-IMA-02 47 29 11 13 0 0 0 76 13 38
2018 PO-IMA 32 40 16 8 4 0 0 72 12 25
2018 PO-IMA-02 35 35 20 10 0 0 0 70 10 20
2017 PO-IMA 42 50 4 4 0 0 0 92 4 26
2017 PO-IMA-02 47 42 5 5 0 0 0 89 5 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 31 14 7 0 2 2 78 8 42
2019 PO-IMA-02 44 31 13 8 0 3 3 78 8 39
2018 PO-IMA 36 32 12 8 12 0 0 68 20 25
2018 PO-IMA-02 30 35 15 10 10 0 0 65 20 20
2017 PO-IMA 50 42 4 4 0 0 0 92 4 26
2017 PO-IMA-02 47 42 5 5 0 0 0 89 5 19
2014 PO-IMA 40 19 27 4 11 0 0 59 15 15
2014 PO-IMA-02 40 19 27 4 11 0 0 59 15 15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 33 43 10 10 5 0 0 76 14 42
2019 PO-IMA-02 31 44 10 10 5 0 0 74 15 39
2018 PO-IMA 24 48 4 16 8 0 0 72 24 25
2018 PO-IMA-02 20 50 5 20 5 0 0 70 25 20
2017 PO-IMA 31 50 12 0 8 0 0 81 8 26
2017 PO-IMA-02 21 58 16 0 5 0 0 79 5 19
2014 PO-IMA 19 44 19 15 4 0 0 63 19 15
2014 PO-IMA-02 19 44 19 15 4 0 0 63 19 15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 22 44 15 2 12 2 2 69 15 41
2019 PO-IMA-02 24 39 16 3 13 3 3 67 17 38
2018 PO-IMA 16 24 20 32 8 0 0 40 40 25
2018 PO-IMA-02 15 15 25 35 10 0 0 30 45 20
2017 PO-IMA 36 32 20 0 8 0 4 71 8 25
2017 PO-IMA-02 39 28 22 0 11 0 0 67 11 18
2014 PO-IMA 4 25 23 11 29 4 4 32 43 15
2014 PO-IMA-02 4 25 23 11 29 4 4 32 43 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 21 26 7 17 17 5 7 54 38 42
2019 PO-IMA-02 23 23 8 18 18 5 5 51 40 39
2018 PO-IMA 12 24 16 24 24 0 0 36 48 25
2018 PO-IMA-02 15 15 15 25 30 0 0 30 55 20
2017 PO-IMA 19 12 31 12 12 12 4 36 27 26
2017 PO-IMA-02 26 5 26 11 16 16 0 38 31 19
2014 PO-IMA 8 0 23 21 40 4 4 9 66 15
2014 PO-IMA-02 8 0 23 21 40 4 4 9 66 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 55 29 5 2 0 0 10 92 3 42
2019 PO-IMA-02 54 31 5 3 0 0 8 92 3 39

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 64 2 2 0 0 5 26 97 0 42
2019 PO-IMA-02 67 3 3 0 0 5 23 96 0 39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 40 29 12 5 5 2 7 76 11 42
2019 PO-IMA-02 38 31 13 5 5 3 5 75 11 39

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 45 17 21 2 5 2 7 68 8 42
2019 PO-IMA-02 44 18 23 3 5 3 5 67 8 39

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 33 24 14 10 7 5 7 65 19 42
2019 PO-IMA-02 31 26 15 10 8 5 5 63 20 39

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 74 5 0 0 2 7 12 97 3 42
2019 PO-IMA-02 74 5 0 0 3 8 10 97 3 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 71 7 7 2 0 0 12 89 3 42
2019 PO-IMA-02 72 8 8 3 0 0 10 89 3 39

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 71 5 7 0 2 5 10 89 3 41
2019 PO-IMA-02 74 5 8 0 3 5 5 89 3 39

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 34 27 24 15 0 0 0 61 15 41
2019 PO-IMA-02 34 29 24 13 0 0 0 63 13 38
2018 PO-IMA 20 24 20 20 16 0 0 44 36 25
2018 PO-IMA-02 15 25 15 25 20 0 0 40 45 20
2017 PO-IMA 27 38 19 12 0 0 4 68 12 26
2017 PO-IMA-02 26 37 21 11 0 0 5 67 11 19
2014 PO-IMA 19 29 33 0 19 0 0 48 19 15
2014 PO-IMA-02 19 29 33 0 19 0 0 48 19 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 44 17 22 17 0 0 0 61 17 41
2019 PO-IMA-02 45 18 21 16 0 0 0 63 16 38
2018 PO-IMA 17 38 21 17 8 0 0 54 25 24
2018 PO-IMA-02 11 42 21 16 11 0 0 53 26 19
2017 PO-IMA 31 35 15 15 0 0 4 68 16 26
2017 PO-IMA-02 26 32 21 16 0 0 5 61 17 19
2014 PO-IMA 15 29 46 0 11 0 0 44 11 15
2014 PO-IMA-02 15 29 46 0 11 0 0 44 11 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 33 18 8 0 0 0 75 8 40
2019 PO-IMA-02 43 30 19 8 0 0 0 73 8 37
2018 PO-IMA 36 28 24 8 4 0 0 64 12 25
2018 PO-IMA-02 35 25 30 5 5 0 0 60 10 20
2017 PO-IMA 46 46 0 8 0 0 0 92 8 26
2017 PO-IMA-02 42 47 0 11 0 0 0 89 11 19
2014 PO-IMA 19 37 33 0 11 0 0 56 11 15
2014 PO-IMA-02 19 37 33 0 11 0 0 56 11 15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 38 21 12 17 2 7 2 66 21 42
2019 PO-IMA-02 38 21 10 18 3 8 3 66 23 39
2018 PO-IMA 20 24 20 24 8 4 0 46 33 25
2018 PO-IMA-02 15 25 25 25 10 0 0 40 35 20
2017 PO-IMA 19 50 12 4 8 4 4 75 13 26
2017 PO-IMA-02 26 42 11 5 11 5 0 72 17 19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 48 36 0 7 5 5 0 88 13 42
2019 PO-IMA-02 46 36 0 8 5 5 0 86 14 39
2018 PO-IMA 38 29 8 21 4 0 0 67 25 24
2018 PO-IMA-02 37 26 11 21 5 0 0 63 26 19
2017 PO-IMA 58 15 15 12 0 0 0 73 12 26
2017 PO-IMA-02 58 16 16 11 0 0 0 74 11 19
2014 PO-IMA 44 23 19 15 0 0 0 67 15 15
2014 PO-IMA-02 44 23 19 15 0 0 0 67 15 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 45 36 17 0 0 0 2 83 0 42
2019 PO-IMA-02 44 36 18 0 0 0 3 82 0 39
2018 PO-IMA 64 24 8 4 0 0 0 88 4 25
2018 PO-IMA-02 65 20 10 5 0 0 0 85 5 20
2017 PO-IMA 54 31 8 0 0 0 8 92 0 26
2017 PO-IMA-02 53 37 5 0 0 0 5 94 0 19
2014 PO-IMA 44 44 8 0 0 0 4 92 0 15
2014 PO-IMA-02 44 44 8 0 0 0 4 92 0 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 57 10 5 7 7 2 12 78 17 42
2019 PO-IMA-02 56 8 5 8 8 3 13 76 18 39
2017 PO-IMA 46 23 12 0 4 4 12 82 5 26
2017 PO-IMA-02 47 26 16 0 0 5 5 82 0 19
2014 PO-IMA 37 21 8 15 11 4 4 64 27 15
2014 PO-IMA-02 37 21 8 15 11 4 4 64 27 15

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 PO-IMA 26 50 24 42
2019 PO-IMA-02 23 54 23 39
2018 PO-IMA 32 40 28 25
2018 PO-IMA-02 40 30 30 20
2017 PO-IMA 8 50 42 26
2017 PO-IMA-02 11 37 53 19
2014 PO-IMA 23 15 63 15
2014 PO-IMA-02 23 15 63 15

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 PO-IMA 9 36 9 18 9 18 11
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 61 29 5 2 2 0 0 90 5 41
2019 PO-IMA-02 61 29 5 3 3 0 0 89 5 38
2018 PO-IMA 48 44 4 0 4 0 0 92 4 25
2018 PO-IMA-02 50 45 5 0 0 0 0 95 0 20
2017 PO-IMA 54 35 8 0 0 4 0 92 0 26
2017 PO-IMA-02 42 42 11 0 0 5 0 89 0 19
2014 PO-IMA 37 40 12 0 11 0 0 77 11 15
2014 PO-IMA-02 37 40 12 0 11 0 0 77 11 15

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 26 31 19 19 0 5 0 60 20 42
2019 PO-IMA-02 28 26 21 21 0 5 0 57 22 39
2018 PO-IMA 28 32 24 12 4 0 0 60 16 25
2018 PO-IMA-02 25 35 25 15 0 0 0 60 15 20
2017 PO-IMA 38 42 8 4 0 8 0 88 4 26
2017 PO-IMA-02 53 26 11 5 0 5 0 83 6 19
2014 PO-IMA 40 19 23 4 15 0 0 59 19 15
2014 PO-IMA-02 40 19 23 4 15 0 0 59 19 15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 2 17 29 33 14 2 2 50 20 42
2019 PO-IMA-02 3 15 31 33 13 3 3 49 19 39
2018 PO-IMA 0 0 60 40 0 0 0 40 0 25
2018 PO-IMA-02 0 0 60 40 0 0 0 40 0 20
2017 PO-IMA 0 0 42 27 27 0 4 56 0 26
2017 PO-IMA-02 0 0 37 32 32 0 0 63 0 19
2014 PO-IMA 0 23 50 15 0 0 12 17 26 15
2014 PO-IMA-02 0 23 50 15 0 0 12 17 26 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 7 21 17 21 24 5 5 50 32 42
2019 PO-IMA-02 8 21 18 23 23 3 5 50 31 39
2018 PO-IMA 12 24 16 28 20 0 0 48 36 25
2018 PO-IMA-02 15 30 15 20 20 0 0 40 45 20
2017 PO-IMA 4 8 36 12 28 4 8 45 14 25
2017 PO-IMA-02 6 11 39 17 28 0 0 44 17 18
2014 PO-IMA 4 44 25 4 11 0 12 17 55 15
2014 PO-IMA-02 4 44 25 4 11 0 12 17 55 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 0 17 34 20 17 5 7 42 19 41
2019 PO-IMA-02 0 16 37 21 16 3 8 41 18 38
2018 PO-IMA 4 12 40 40 4 0 0 44 16 25
2018 PO-IMA-02 5 15 40 40 0 0 0 40 20 20
2017 PO-IMA 0 4 32 24 24 12 4 57 5 25
2017 PO-IMA-02 0 6 39 22 28 6 0 53 6 18
2014 PO-IMA 4 29 25 29 0 0 12 33 38 15
2014 PO-IMA-02 4 29 25 29 0 0 12 33 38 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 2 2 21 36 31 2 5 72 5 42
2019 PO-IMA-02 3 0 23 38 28 3 5 72 3 39
2018 PO-IMA 0 8 25 38 29 0 0 67 8 24
2018 PO-IMA-02 0 10 30 35 25 0 0 60 10 20
2017 PO-IMA 4 0 20 32 28 8 8 71 5 25
2017 PO-IMA-02 6 0 17 39 28 6 6 75 6 18
2014 PO-IMA 11 12 29 15 21 0 12 41 26 15
2014 PO-IMA-02 11 12 29 15 21 0 12 41 26 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 7 5 24 24 31 5 5 61 13 42
2019 PO-IMA-02 8 5 23 26 28 5 5 60 14 39
2018 PO-IMA 0 17 29 21 33 0 0 54 17 24
2018 PO-IMA-02 0 21 26 21 32 0 0 53 21 19
2017 PO-IMA 4 0 36 20 36 0 4 58 4 25
2017 PO-IMA-02 6 0 44 22 28 0 0 50 6 18
2014 PO-IMA 0 33 4 40 11 0 12 57 38 15
2014 PO-IMA-02 0 33 4 40 11 0 12 57 38 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 5 12 14 21 40 5 2 67 18 42
2019 PO-IMA-02 5 13 15 21 38 5 3 64 19 39
2018 PO-IMA 4 16 24 24 32 0 0 56 20 25
2018 PO-IMA-02 5 20 30 10 35 0 0 45 25 20
2017 PO-IMA 0 8 16 20 28 16 12 67 11 25
2017 PO-IMA-02 0 11 22 17 28 17 6 57 14 18
2014 PO-IMA 15 8 11 44 11 0 12 62 26 15
2014 PO-IMA-02 15 8 11 44 11 0 12 62 26 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 2 17 17 29 29 2 2 62 21 41
2019 PO-IMA-02 3 16 18 32 26 3 3 61 19 38
2018 PO-IMA 8 12 16 56 4 4 0 63 21 25
2018 PO-IMA-02 10 15 20 50 0 5 0 53 26 20
2017 PO-IMA 4 0 24 20 32 12 8 65 5 25
2017 PO-IMA-02 6 0 28 17 33 11 6 60 7 18
2014 PO-IMA 4 12 42 29 0 0 12 33 19 15
2014 PO-IMA-02 4 12 42 29 0 0 12 33 19 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 5 10 33 29 19 2 2 50 15 42
2019 PO-IMA-02 3 10 36 28 18 3 3 49 14 39

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 19 36 10 19 10 7 0 59 31 42
2019 PO-IMA-02 21 31 10 21 10 8 0 56 33 39

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 31 17 10 10 2 0 63 20 42
2019 PO-IMA-02 31 28 18 10 10 3 0 61 21 39
2018 PO-IMA 24 24 16 16 20 0 0 48 36 25
2018 PO-IMA-02 15 30 15 15 25 0 0 45 40 20
2017 PO-IMA 54 31 4 4 8 0 0 85 12 26
2017 PO-IMA-02 53 32 5 5 5 0 0 84 11 19
2014 PO-IMA 33 40 8 4 11 0 4 76 15 15
2014 PO-IMA-02 33 40 8 4 11 0 4 76 15 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 29 5 19 5 0 0 71 24 42
2019 PO-IMA-02 44 26 5 21 5 0 0 69 26 39
2018 PO-IMA 36 24 12 20 8 0 0 60 28 25
2018 PO-IMA-02 30 25 15 20 10 0 0 55 30 20
2017 PO-IMA 54 35 0 8 4 0 0 88 12 26
2017 PO-IMA-02 58 26 0 11 5 0 0 84 16 19
2014 PO-IMA 29 59 12 0 0 0 0 88 0 15
2014 PO-IMA-02 29 59 12 0 0 0 0 88 0 15

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 33 10 5 0 7 2 84 5 42
2019 PO-IMA-02 44 31 10 5 0 8 3 83 6 39
2018 PO-IMA 33 29 17 17 4 0 0 63 21 24
2018 PO-IMA-02 26 32 21 16 5 0 0 58 21 19

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 45 26 10 12 2 5 0 75 15 42
2019 PO-IMA-02 46 26 8 13 3 5 0 76 16 39
2018 PO-IMA 32 36 12 8 12 0 0 68 20 25
2018 PO-IMA-02 20 45 15 10 10 0 0 65 20 20
2017 PO-IMA 46 38 8 8 0 0 0 85 8 26
2017 PO-IMA-02 47 32 11 11 0 0 0 79 11 19
2014 PO-IMA 37 29 12 11 11 0 0 67 21 15
2014 PO-IMA-02 37 29 12 11 11 0 0 67 21 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 52 17 24 2 0 5 0 73 3 42
2019 PO-IMA-02 54 15 23 3 0 5 0 73 3 39
2018 PO-IMA 28 32 24 12 4 0 0 60 16 25
2018 PO-IMA-02 20 35 30 15 0 0 0 55 15 20
2017 PO-IMA 54 23 12 0 0 0 12 87 0 26
2017 PO-IMA-02 58 21 16 0 0 0 5 83 0 19
2014 PO-IMA 48 15 19 15 0 0 4 65 15 15
2014 PO-IMA-02 48 15 19 15 0 0 4 65 15 15

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 62 26 5 7 0 0 0 88 7 42
2019 PO-IMA-02 62 26 5 8 0 0 0 87 8 39
2018 PO-IMA 44 36 8 4 8 0 0 80 12 25
2018 PO-IMA-02 35 45 10 5 5 0 0 80 10 20
2017 PO-IMA 69 31 0 0 0 0 0 100 0 26
2017 PO-IMA-02 68 32 0 0 0 0 0 100 0 19
2014 PO-IMA 59 15 12 4 11 0 0 73 15 15
2014 PO-IMA-02 59 15 12 4 11 0 0 73 15 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 26 10 12 14 5 2 62 28 42
2019 PO-IMA-02 31 23 10 13 15 5 3 58 31 39
2018 PO-IMA 12 28 8 28 12 12 0 45 45 25
2018 PO-IMA-02 10 25 10 30 15 10 0 39 50 20
2017 PO-IMA 23 54 8 4 12 0 0 77 15 26
2017 PO-IMA-02 32 42 11 5 11 0 0 74 16 19
2014 PO-IMA 25 40 8 23 0 0 4 68 24 15
2014 PO-IMA-02 25 40 8 23 0 0 4 68 24 15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 36 31 7 10 7 7 2 74 18 42
2019 PO-IMA-02 38 28 5 10 8 8 3 74 20 39
2018 PO-IMA 24 28 24 16 8 0 0 52 24 25
2018 PO-IMA-02 15 30 30 15 10 0 0 45 25 20
2017 PO-IMA 58 27 8 0 4 0 4 88 4 26
2017 PO-IMA-02 63 26 5 0 5 0 0 89 5 19
2014 PO-IMA 40 25 23 12 0 0 0 65 12 15
2014 PO-IMA-02 40 25 23 12 0 0 0 65 12 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 36 29 14 12 2 7 0 69 15 42
2019 PO-IMA-02 38 23 15 13 3 8 0 67 17 39
2018 PO-IMA 28 24 24 16 8 0 0 52 24 25
2018 PO-IMA-02 20 25 30 15 10 0 0 45 25 20

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 17 19 10 17 7 0 51 28 42
2019 PO-IMA-02 31 15 21 10 18 5 0 49 30 39
2018 PO-IMA 16 24 16 16 20 8 0 43 39 25
2018 PO-IMA-02 20 20 20 15 25 0 0 40 40 20
2017 PO-IMA 42 19 12 8 12 4 4 67 21 26
2017 PO-IMA-02 47 21 11 5 16 0 0 68 21 19
2014 PO-IMA 25 4 33 0 19 8 11 36 23 15
2014 PO-IMA-02 25 4 33 0 19 8 11 36 23 15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 48 38 2 10 2 0 0 86 12 42
2019 PO-IMA-02 49 38 3 10 0 0 0 87 10 39
2017 PO-IMA 46 46 0 4 4 0 0 92 8 26
2017 PO-IMA-02 47 47 0 5 0 0 0 95 5 19
2014 PO-IMA 37 50 8 4 0 0 0 88 4 15
2014 PO-IMA-02 37 50 8 4 0 0 0 88 4 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 57 24 2 12 5 0 0 81 17 42
2019 PO-IMA-02 54 26 3 13 5 0 0 79 18 39
2017 PO-IMA 35 50 4 4 8 0 0 85 12 26
2017 PO-IMA-02 26 58 5 0 11 0 0 84 11 19
2014 PO-IMA 23 54 4 8 11 0 0 77 19 15
2014 PO-IMA-02 23 54 4 8 11 0 0 77 19 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 50 33 7 5 5 0 0 83 10 42
2019 PO-IMA-02 46 36 8 5 5 0 0 82 10 39
2017 PO-IMA 46 42 4 8 0 0 0 88 8 26
2017 PO-IMA-02 42 42 5 11 0 0 0 84 11 19
2014 PO-IMA 33 59 8 0 0 0 0 92 0 15
2014 PO-IMA-02 33 59 8 0 0 0 0 92 0 15

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 81 12 2 0 0 0 5 98 0 42
2019 PO-IMA-02 82 10 3 0 0 0 5 97 0 39
2017 PO-IMA 88 8 0 0 0 0 4 100 0 26
2017 PO-IMA-02 84 11 0 0 0 0 5 100 0 19
2014 PO-IMA 60 25 4 0 11 0 0 85 11 15
2014 PO-IMA-02 60 25 4 0 11 0 0 85 11 15

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 71 10 5 0 2 2 10 92 3 42
2019 PO-IMA-02 74 8 5 0 3 3 8 91 3 39
2017 PO-IMA 88 4 4 0 0 0 4 96 0 25
2017 PO-IMA-02 89 6 6 0 0 0 0 94 0 18
2014 PO-IMA 88 4 4 0 0 0 4 96 0 15
2014 PO-IMA-02 88 4 4 0 0 0 4 96 0 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 76 7 7 0 0 0 10 92 0 41
2019 PO-IMA-02 76 8 8 0 0 0 8 91 0 38
2017 PO-IMA 85 12 0 0 0 0 4 100 0 26
2017 PO-IMA-02 84 16 0 0 0 0 0 100 0 19
2014 PO-IMA 81 11 8 0 0 0 0 92 0 15
2014 PO-IMA-02 81 11 8 0 0 0 0 92 0 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 5 2 2 10 21 17 77 19 42
2019 PO-IMA-02 44 3 3 3 10 23 15 75 21 39

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 21 43 10 12 10 5 0 68 23 42
2019 PO-IMA-02 21 44 8 13 10 5 0 68 24 39

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 45 21 19 5 0 7 2 74 5 42
2019 PO-IMA-02 46 18 21 5 0 8 3 71 6 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PO-IMA 24 76 42
2019 PO-IMA-02 26 74 39

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 29 12 22 12 5 20 0 52 21 41
2019 PO-IMA-02 32 11 21 11 5 21 0 53 20 38
2018 PO-IMA 20 4 36 20 8 8 4 27 32 25
2018 PO-IMA-02 15 5 35 25 10 10 0 22 39 20
2017 PO-IMA 23 23 19 4 8 15 8 60 15 26
2017 PO-IMA-02 32 21 21 5 5 5 11 63 13 19
2014 PO-IMA 15 23 19 0 15 19 11 53 21 15
2014 PO-IMA-02 15 23 19 0 15 19 11 53 21 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 40 14 24 10 2 10 0 61 13 42
2019 PO-IMA-02 44 10 23 10 3 10 0 60 14 39
2018 PO-IMA 20 32 12 28 8 0 0 52 36 25
2018 PO-IMA-02 15 35 10 35 5 0 0 50 40 20
2017 PO-IMA 56 24 12 0 4 4 0 83 4 25
2017 PO-IMA-02 61 22 11 0 6 0 0 83 6 18
2014 PO-IMA 48 40 8 0 4 0 0 88 4 15
2014 PO-IMA-02 48 40 8 0 4 0 0 88 4 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 5 29 5 0 26 5 52 7 42
2019 PO-IMA-02 33 5 23 5 0 28 5 58 8 39
2018 PO-IMA 20 8 32 12 12 12 4 33 29 25
2018 PO-IMA-02 15 5 35 15 15 15 0 24 35 20
2017 PO-IMA 36 12 16 0 4 24 8 71 6 25
2017 PO-IMA-02 44 11 11 0 6 17 11 77 8 18
2014 PO-IMA 19 0 27 4 0 40 11 38 8 15
2014 PO-IMA-02 19 0 27 4 0 40 11 38 8 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 19 21 7 0 10 0 68 8 42
2019 PO-IMA-02 46 15 21 8 0 10 0 69 9 39
2018 PO-IMA 29 13 21 17 13 8 0 45 32 24
2018 PO-IMA-02 16 16 26 21 11 11 0 35 35 19
2017 PO-IMA 54 23 8 0 4 12 0 87 4 26
2017 PO-IMA-02 58 26 5 0 5 5 0 89 6 19
2014 PO-IMA 48 21 23 4 0 4 0 72 4 15
2014 PO-IMA-02 48 21 23 4 0 4 0 72 4 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PO-IMA 5 95 42
2019 PO-IMA-02 5 95 39
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 64 19 12 2 0 0 2 85 2 42
2019 PO-IMA-02 67 15 13 3 0 0 3 84 3 39
2018 PO-IMA 44 32 12 0 12 0 0 76 12 25
2018 PO-IMA-02 35 40 15 0 10 0 0 75 10 20
2017 PO-IMA 69 15 12 4 0 0 0 85 4 26
2017 PO-IMA-02 63 21 11 5 0 0 0 84 5 19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 38 12 5 10 5 0 73 15 42
2019 PO-IMA-02 31 38 10 5 10 5 0 73 16 39
2018 PO-IMA 28 24 20 16 8 4 0 54 25 25
2018 PO-IMA-02 30 15 25 15 10 5 0 47 26 20
2017 PO-IMA 38 31 8 8 8 4 4 75 17 26
2017 PO-IMA-02 42 26 5 11 5 5 5 76 18 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 34 24 12 7 17 5 0 62 26 41
2019 PO-IMA-02 34 24 11 8 18 5 0 61 28 38
2018 PO-IMA 28 28 16 20 8 0 0 56 28 25
2018 PO-IMA-02 20 30 20 20 10 0 0 50 30 20
2017 PO-IMA 33 42 4 13 8 0 0 75 21 24
2017 PO-IMA-02 39 33 6 17 6 0 0 72 22 18

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 5 21 17 21 33 2 0 27 56 42
2019 PO-IMA-02 3 21 18 23 33 3 0 24 58 39
2018 PO-IMA 4 8 24 20 44 0 0 12 64 25
2018 PO-IMA-02 5 10 20 20 45 0 0 15 65 20
2017 PO-IMA 12 4 27 15 42 0 0 15 58 26
2017 PO-IMA-02 5 5 32 16 42 0 0 11 58 19

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 36 21 5 2 0 5 70 8 42
2019 PO-IMA-02 26 38 23 5 3 0 5 68 8 39
2018 PO-IMA 40 28 24 8 0 0 0 68 8 25
2018 PO-IMA-02 40 30 20 10 0 0 0 70 10 20
2017 PO-IMA 50 31 4 4 8 4 0 84 12 26
2017 PO-IMA-02 37 42 5 0 11 5 0 83 11 19

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 48 29 10 5 0 2 7 84 5 42
2019 PO-IMA-02 46 28 10 5 0 3 8 83 6 39
2018 PO-IMA 52 20 24 4 0 0 0 72 4 25
2018 PO-IMA-02 50 25 20 5 0 0 0 75 5 20
2017 PO-IMA 54 31 8 0 4 0 4 88 4 26
2017 PO-IMA-02 42 42 5 0 5 0 5 89 6 19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 33 29 7 10 12 7 2 68 24 42
2019 PO-IMA-02 31 28 8 10 13 8 3 66 26 39
2018 PO-IMA 25 29 25 17 4 0 0 54 21 24
2018 PO-IMA-02 20 30 25 20 5 0 0 50 25 20
2017 PO-IMA 46 27 12 4 8 4 0 76 12 26
2017 PO-IMA-02 37 32 16 5 5 5 0 72 11 19

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 43 33 7 5 0 5 7 86 5 42
2019 PO-IMA-02 38 36 8 5 0 5 8 85 6 39
2018 PO-IMA 52 24 16 8 0 0 0 76 8 25
2018 PO-IMA-02 50 25 15 10 0 0 0 75 10 20
2017 PO-IMA 65 19 12 0 0 0 4 88 0 26
2017 PO-IMA-02 63 26 11 0 0 0 0 89 0 19

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 26 45 10 10 7 0 2 73 17 42
2019 PO-IMA-02 23 46 10 10 8 0 3 71 18 39
2018 PO-IMA 21 25 21 13 21 0 0 46 33 24
2018 PO-IMA-02 21 26 21 16 16 0 0 47 32 19
2017 PO-IMA 32 36 20 0 12 0 0 68 12 25
2017 PO-IMA-02 32 37 16 0 16 0 0 68 16 19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 31 36 21 0 5 2 5 72 5 42
2019 PO-IMA-02 31 33 23 0 5 3 5 69 6 39
2018 PO-IMA 28 28 20 12 8 0 4 58 21 25
2018 PO-IMA-02 20 35 15 15 10 0 5 58 26 20
2017 PO-IMA 56 24 8 8 0 0 4 83 8 25
2017 PO-IMA-02 53 21 11 11 0 0 5 78 11 19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 33 36 12 10 2 0 7 74 13 42
2019 PO-IMA-02 33 33 13 10 3 0 8 72 14 39
2018 PO-IMA 36 36 20 8 0 0 0 72 8 25
2018 PO-IMA-02 30 40 25 5 0 0 0 70 5 20
2017 PO-IMA 48 24 20 0 4 0 4 75 4 25
2017 PO-IMA-02 42 21 26 0 5 0 5 67 6 19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 36 26 17 10 5 2 5 67 15 42
2019 PO-IMA-02 33 26 18 10 5 3 5 64 17 39
2018 PO-IMA 24 40 20 12 4 0 0 64 16 25
2018 PO-IMA-02 20 40 20 15 5 0 0 60 20 20
2017 PO-IMA 48 28 12 8 4 0 0 76 12 25
2017 PO-IMA-02 42 26 16 11 5 0 0 68 16 19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 40 29 7 12 5 2 5 74 18 42
2019 PO-IMA-02 41 28 5 13 5 3 5 75 19 39

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 48 36 7 2 0 0 7 90 3 42
2019 PO-IMA-02 49 36 5 3 0 0 8 92 3 39
2018 PO-IMA 32 56 8 4 0 0 0 88 4 25
2018 PO-IMA-02 30 60 5 5 0 0 0 90 5 20
2017 PO-IMA 64 20 12 4 0 0 0 84 4 25
2017 PO-IMA-02 58 21 16 5 0 0 0 79 5 19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 60 28 5 3 3 0 3 90 5 40
2019 PO-IMA-02 59 27 5 3 3 0 3 89 6 37
2018 PO-IMA 48 28 12 12 0 0 0 76 12 25
2018 PO-IMA-02 40 35 10 15 0 0 0 75 15 20
2017 PO-IMA 62 12 8 8 4 0 8 79 13 26
2017 PO-IMA-02 58 11 5 11 5 0 11 76 18 19

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 74 7 0 2 2 5 10 94 6 42
2019 PO-IMA-02 74 8 0 3 3 5 8 94 6 39
2018 PO-IMA 60 24 0 8 0 0 8 91 9 25
2018 PO-IMA-02 65 20 0 10 0 0 5 89 11 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 73 12 5 7 2 0 0 85 10 41
2019 PO-IMA-02 71 13 5 8 3 0 0 84 11 38
2018 PO-IMA 68 12 8 0 8 0 4 83 8 25
2018 PO-IMA-02 60 15 10 0 10 0 5 79 11 20
2017 PO-IMA 77 15 4 0 4 0 0 92 4 26
2017 PO-IMA-02 74 16 5 0 5 0 0 89 5 19

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 50 33 8 5 5 0 0 83 10 40
2019 PO-IMA-02 49 32 8 5 5 0 0 81 11 37
2018 PO-IMA 32 40 12 4 8 0 4 75 13 25
2018 PO-IMA-02 25 45 15 5 5 0 5 74 11 20
2017 PO-IMA 54 31 8 4 4 0 0 85 8 26
2017 PO-IMA-02 47 37 11 0 5 0 0 84 5 19

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 73 12 7 0 5 2 0 88 5 41
2019 PO-IMA-02 71 13 8 0 5 3 0 86 5 38
2018 PO-IMA 44 28 16 0 8 0 4 75 8 25
2018 PO-IMA-02 40 25 20 0 10 0 5 68 11 20
2017 PO-IMA 69 19 0 8 4 0 0 88 12 26
2017 PO-IMA-02 63 21 0 11 5 0 0 84 16 19

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 68 2 0 0 0 0 29 100 0 41
2019 PO-IMA-02 66 3 0 0 0 0 32 100 0 38
2018 PO-IMA 60 0 0 0 0 0 40 100 0 25
2018 PO-IMA-02 65 0 0 0 0 0 35 100 0 20
2017 PO-IMA 46 8 0 0 0 0 46 100 0 26
2017 PO-IMA-02 47 5 0 0 0 0 47 100 0 19

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 90 5 0 0 0 2 2 100 0 41
2019 PO-IMA-02 92 3 0 0 0 3 3 100 0 38
2018 PO-IMA 88 4 0 0 0 0 8 100 0 25
2018 PO-IMA-02 90 5 0 0 0 0 5 100 0 20
2017 PO-IMA 77 12 0 0 4 0 8 96 4 26
2017 PO-IMA-02 84 11 0 0 5 0 0 95 5 19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 49 20 7 12 12 0 0 68 24 41
2019 PO-IMA-02 47 18 8 13 13 0 0 66 26 38
2018 PO-IMA 44 16 12 12 16 0 0 60 28 25
2018 PO-IMA-02 45 15 10 10 20 0 0 60 30 20
2017 PO-IMA 12 15 19 15 38 0 0 27 54 26
2017 PO-IMA-02 5 16 21 16 42 0 0 21 58 19

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 61 22 10 2 2 0 2 85 5 41
2019 PO-IMA-02 61 21 11 3 3 0 3 84 5 38
2018 PO-IMA 36 40 20 4 0 0 0 76 4 25
2018 PO-IMA-02 40 45 10 5 0 0 0 85 5 20
2017 PO-IMA 69 15 12 0 4 0 0 85 4 26
2017 PO-IMA-02 63 16 16 0 5 0 0 79 5 19

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 19 48 21 10 2 0 0 67 12 42
2019 PO-IMA-02 15 49 23 10 3 0 0 64 13 39
2018 PO-IMA 8 52 32 4 4 0 0 60 8 25
2018 PO-IMA-02 5 55 30 5 5 0 0 60 10 20
2017 PO-IMA 15 46 27 8 4 0 0 62 12 26
2017 PO-IMA-02 16 37 37 5 5 0 0 53 11 19

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 5 15 39 34 7 0 0 41 20 41
2019 PO-IMA-02 5 16 39 32 8 0 0 39 21 38
2018 PO-IMA 8 8 46 29 8 0 0 38 17 24
2018 PO-IMA-02 11 11 47 32 0 0 0 32 21 19
2017 PO-IMA 4 12 38 27 19 0 0 46 15 26
2017 PO-IMA-02 5 11 37 21 26 0 0 47 16 19
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 2 26 21 26 21 2 0 2 98 42
2019 PO-IMA-02 3 23 23 28 21 3 0 3 97 39
2018 PO-IMA 8 8 24 20 40 0 0 8 92 25
2018 PO-IMA-02 10 5 30 20 35 0 0 10 90 20
2017 PO-IMA 4 12 23 27 35 0 0 4 96 26
2017 PO-IMA-02 5 0 26 32 37 0 0 5 95 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PO-IMA 83 18 40
2019 PO-IMA-02 81 19 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PO-IMA 43 58 40
2019 PO-IMA-02 41 59 37
2018 PO-IMA 30 70 23
2018 PO-IMA-02 28 72 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 26 24 14 7 19 5 5 55 29 42
2019 PO-IMA-02 23 26 13 8 21 5 5 54 31 39
2018 PO-IMA 20 4 28 12 32 0 4 25 46 25
2018 PO-IMA-02 15 5 30 15 30 0 5 21 47 20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 25 23 5 20 18 3 8 53 42 40
2019 PO-IMA-02 27 22 5 19 19 3 5 53 41 37
2018 PO-IMA 9 22 4 43 22 0 0 30 65 23
2018 PO-IMA-02 6 22 6 50 17 0 0 28 67 18
2017 PO-IMA 8 32 20 20 16 0 4 42 38 25
2017 PO-IMA-02 11 33 17 17 22 0 0 44 39 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PO-IMA 10 13 10 15 48 0 5 24 66 40
2019 PO-IMA-02 8 11 11 14 51 0 5 20 69 37
2018 PO-IMA 4 4 13 4 74 0 0 9 78 23
2018 PO-IMA-02 6 0 6 6 83 0 0 6 89 18
2017 PO-IMA 4 8 8 16 64 0 0 12 80 25
2017 PO-IMA-02 6 6 0 11 78 0 0 11 89 18
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