2020 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	36	4	5	2	88	8	165
2020	CS-01	73	27	0	0	0	100	0	11
2020	CS-02	71	24	0	0	5	95	5	21
2020	CS-03	44	38	7	8	3	82	11	61
2020	CS-04	49	40	7	2	2	89	4	45
2020	CS-05	48	41	0	11	0	89	11	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	15	3	2	2	1	1	93	4	165
2020	CS-01	91	0	0	9	0	0	0	91	9	11
2020	CS-02	81	19	0	0	0	0	0	100	0	21
2020	CS-03	67	20	5	3	3	0	2	88	7	61
2020	CS-04	76	16	4	0	2	2	0	93	2	45
2020	CS-05	96	4	0	0	0	0	0	100	0	27
2017	CS	64	23	4	6	2	1	1	89	7	126
2017	CS-01	74	11	5	5	5	0	0	84	11	19
2017	CS-02	51	32	7	11	0	0	0	82	11	28
2017	CS-03	65	25	2	5	0	2	0	92	5	40
2017	CS-04	68	26	3	0	0	0	3	97	0	31
2014	CS	61	24	8	6	0	1	1	86	6	117
2014	CS-01	79	7	0	14	0	0	0	86	14	14
2014	CS-02	38	46	12	4	0	0	0	85	4	26
2014	CS-03	62	24	3	7	0	0	3	89	7	29
2014	CS-04	69	14	10	5	0	2	0	85	5	42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	33	10	13	2	75	15	165
2020	CS-01	73	27	0	0	0	100	0	11
2020	CS-02	57	29	10	5	0	86	5	21
2020	CS-03	30	39	15	11	5	69	16	61
2020	CS-04	47	31	4	18	0	78	18	45
2020	CS-05	33	30	15	22	0	63	22	27
2019	CS	44	28	8	9	9	73	19	169
2019	CS-01	57	24	10	5	5	81	10	21
2019	CS-02	42	27	8	4	19	69	23	26
2019	CS-03	39	32	7	14	8	71	22	59
2019	CS-04	51	22	10	10	7	73	17	41
2019	CS-05	29	35	12	12	12	65	24	17
2017	CS	43	34	8	8	7	77	15	125
2017	CS-01	47	32	16	0	5	79	5	19
2017	CS-02	33	37	7	11	12	70	23	27
2017	CS-03	52	33	7	5	2	85	7	40
2017	CS-04	35	36	6	13	10	71	23	31
2014	CS	35	36	10	14	5	71	19	117
2014	CS-01	43	43	0	7	7	86	14	14
2014	CS-02	31	46	8	15	0	77	15	26
2014	CS-03	48	17	10	14	10	66	24	29
2014	CS-04	26	40	17	14	2	67	17	42

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	37	13	10	5	0	0	72	15	165
2020	CS-01	64	36	0	0	0	0	0	100	0	11
2020	CS-02	57	33	5	5	0	0	0	90	5	21
2020	CS-03	25	39	13	15	8	0	0	64	23	61
2020	CS-04	29	33	24	9	4	0	0	62	13	45
2020	CS-05	41	41	4	11	4	0	0	81	15	27
2019	CS	29	42	11	12	3	1	2	73	15	168
2019	CS-01	14	62	10	10	5	0	0	76	14	21
2019	CS-02	27	38	12	19	4	0	0	65	23	26
2019	CS-03	31	37	12	14	5	0	2	69	19	59
2019	CS-04	28	50	15	5	0	3	0	79	5	40
2019	CS-05	35	29	6	18	0	0	12	73	20	17
2018	CS	22	39	15	19	4	1	0	62	23	95
2018	CS-02	13	40	13	20	13	0	0	53	33	15
2018	CS-03	25	43	11	18	4	0	0	68	21	28
2018	CS-04	19	41	16	22	0	3	0	61	23	32
2017	CS	20	36	14	19	10	2	0	57	29	126
2017	CS-01	26	32	11	21	11	0	0	58	32	19
2017	CS-02	18	35	22	11	11	4	0	55	23	28
2017	CS-03	25	38	17	12	7	0	0	63	20	40
2017	CS-04	10	45	3	32	10	0	0	55	42	31
2014	CS	19	36	16	18	10	0	0	55	28	116
2014	CS-01	29	21	14	21	14	0	0	50	36	14
2014	CS-02	15	46	23	15	0	0	0	62	15	26
2014	CS-03	24	28	17	17	14	0	0	52	31	29
2014	CS-04	17	40	10	21	12	0	0	57	33	42

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	32	7	4	4	1	1	85	8	163
2020	CS-01	82	18	0	0	0	0	0	100	0	11
2020	CS-02	62	29	0	5	5	0	0	90	10	21
2020	CS-03	42	37	12	5	5	0	0	78	10	60
2020	CS-04	50	34	2	5	5	2	2	88	10	44
2020	CS-05	59	26	11	4	0	0	0	85	4	27
2019	CS	58	30	5	5	1	1	1	89	5	168
2019	CS-01	38	52	0	5	5	0	0	90	10	21
2019	CS-02	48	36	8	4	0	4	0	88	4	25
2019	CS-03	68	19	5	8	0	0	0	86	8	59
2019	CS-04	63	29	5	2	0	0	0	93	2	41
2019	CS-05	59	24	12	0	0	0	6	88	0	17
2017	CS	43	39	9	5	3	0	1	83	8	126
2017	CS-01	42	42	5	0	11	0	0	84	11	19
2017	CS-02	25	39	21	7	8	0	0	64	15	28
2017	CS-03	60	32	2	5	0	0	0	93	5	40
2017	CS-04	36	51	6	3	0	0	3	90	3	31
2014	CS	37	42	13	5	3	1	0	79	8	117
2014	CS-01	43	29	14	7	7	0	0	71	14	14
2014	CS-02	35	46	19	0	0	0	0	81	0	26
2014	CS-03	34	31	17	10	3	3	0	68	14	29
2014	CS-04	33	55	5	5	2	0	0	88	7	42

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	22	9	7	4	0	0	80	11	163
2020	CS-01	73	18	9	0	0	0	0	91	0	11
2020	CS-02	90	5	0	5	0	0	0	95	5	21
2020	CS-03	59	17	8	10	5	0	0	76	15	59
2020	CS-04	51	31	11	2	4	0	0	82	7	45
2020	CS-05	37	33	11	15	4	0	0	70	19	27
2019	CS	56	26	5	9	3	1	1	83	12	169
2019	CS-01	43	38	5	0	10	0	5	85	10	21
2019	CS-02	46	31	12	8	0	4	0	80	8	26
2019	CS-03	66	20	2	10	2	0	0	86	12	59
2019	CS-04	51	29	7	7	5	0	0	80	12	41
2019	CS-05	59	18	0	24	0	0	0	76	24	17
2018	CS	42	33	11	6	6	0	2	76	13	95
2018	CS-02	60	20	7	7	7	0	0	80	13	15
2018	CS-03	43	36	4	11	7	0	0	79	18	28
2018	CS-04	44	38	13	0	3	0	3	84	3	32
2017	CS	50	31	3	12	1	3	1	84	13	126
2017	CS-01	47	37	0	5	5	5	0	89	11	19
2017	CS-02	32	47	4	15	0	4	0	81	15	28
2017	CS-03	78	7	7	7	0	0	0	85	7	40
2017	CS-04	39	45	0	13	0	0	3	87	13	31
2014	CS	38	33	10	15	4	0	0	71	19	117
2014	CS-01	29	36	14	14	7	0	0	64	21	14
2014	CS-02	38	38	15	8	0	0	0	77	8	26
2014	CS-03	38	28	7	17	10	0	0	66	28	29
2014	CS-04	45	24	10	19	2	0	0	69	21	42

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	32	8	10	2	80	12	165
2020	CS-01	73	27	0	0	0	100	0	11
2020	CS-02	62	38	0	0	0	100	0	21
2020	CS-03	43	31	8	15	3	74	18	61
2020	CS-04	42	33	13	9	2	76	11	45
2020	CS-05	48	30	7	15	0	78	15	27
2019	CS	50	33	6	9	2	82	12	169
2019	CS-01	52	29	10	10	0	81	10	21
2019	CS-02	27	58	8	4	4	85	8	26
2019	CS-03	59	22	5	12	2	81	14	59
2019	CS-04	49	32	7	7	5	80	12	41
2019	CS-05	47	41	0	12	0	88	12	17
2018	CS	35	45	14	2	4	80	6	95
2018	CS-02	40	27	20	13	0	67	13	15
2018	CS-03	36	39	14	0	11	75	11	28
2018	CS-04	34	53	9	0	3	88	3	32
2017	CS	40	42	4	11	3	82	14	125
2017	CS-01	32	47	5	5	11	79	16	19
2017	CS-02	28	36	7	21	8	64	29	28
2017	CS-03	63	37	0	0	0	100	0	40
2017	CS-04	33	40	7	20	0	73	20	30
2014	CS	21	59	13	3	5	79	8	117
2014	CS-01	21	50	21	0	7	71	7	14
2014	CS-02	27	42	23	4	4	69	8	26
2014	CS-03	31	55	10	0	3	86	3	29
2014	CS-04	10	71	7	5	7	81	12	42

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	39	9	9	4	0	78	13	165
2020	CS-01	55	45	0	0	0	0	100	0	11
2020	CS-02	62	19	10	5	5	0	81	10	21
2020	CS-03	28	41	11	15	5	0	69	20	61
2020	CS-04	40	40	11	4	4	0	80	9	45
2020	CS-05	37	48	4	11	0	0	85	11	27
2019	CS	40	31	12	9	7	1	71	16	169
2019	CS-01	33	43	14	0	10	0	76	10	21
2019	CS-02	35	35	15	12	4	0	69	15	26
2019	CS-03	42	27	17	2	10	2	71	12	59
2019	CS-04	32	37	10	20	2	0	68	22	41
2019	CS-05	59	18	0	18	6	0	76	24	17
2018	CS	27	39	17	5	10	2	67	15	94
2018	CS-02	27	27	20	13	13	0	53	27	15
2018	CS-03	21	36	21	4	18	0	57	21	28
2018	CS-04	32	45	13	6	0	3	80	7	31
2017	CS	29	36	13	13	8	1	65	22	125
2017	CS-01	26	37	21	5	11	0	63	16	19
2017	CS-02	22	28	21	14	11	4	52	26	28
2017	CS-03	43	42	5	7	2	0	85	10	40
2017	CS-04	19	34	10	27	10	0	53	37	30
2014	CS	28	32	21	10	9	0	61	19	117
2014	CS-01	14	7	36	14	29	0	21	43	14
2014	CS-02	38	31	12	12	8	0	69	19	26
2014	CS-03	28	31	24	10	7	0	59	17	29
2014	CS-04	26	40	19	10	5	0	67	14	42

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	34	13	10	7	71	16	164
2020	CS-01	73	18	9	0	0	91	0	11
2020	CS-02	52	29	14	0	5	81	5	21
2020	CS-03	37	25	13	15	10	62	25	60
2020	CS-04	27	44	16	4	9	71	13	45
2020	CS-05	30	44	7	19	0	74	19	27
2019	CS	29	39	10	17	5	68	22	169
2019	CS-01	24	52	14	5	5	76	10	21
2019	CS-02	23	35	19	15	8	58	23	26
2019	CS-03	32	39	7	17	5	71	22	59
2019	CS-04	32	32	12	22	2	63	24	41
2019	CS-05	24	53	0	18	6	76	24	17
2018	CS	27	35	17	12	10	62	21	94
2018	CS-02	27	27	13	27	7	53	33	15
2018	CS-03	37	30	15	4	15	67	19	27
2018	CS-04	19	34	28	13	6	53	19	32
2017	CS	29	31	17	16	7	60	23	124
2017	CS-01	26	26	11	21	16	53	37	19
2017	CS-02	14	29	32	14	11	43	25	28
2017	CS-03	46	36	13	5	0	82	5	39
2017	CS-04	29	20	17	27	7	49	33	30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	34	7	5	3	0	0	85	8	165
2020	CS-01	82	9	9	0	0	0	0	91	0	11
2020	CS-02	67	29	0	0	5	0	0	95	5	21
2020	CS-03	46	38	5	10	2	0	0	84	11	61
2020	CS-04	49	33	9	4	4	0	0	82	9	45
2020	CS-05	41	41	15	0	4	0	0	81	4	27
2019	CS	48	30	11	8	3	0	0	78	11	168
2019	CS-01	48	33	19	0	0	0	0	81	0	21
2019	CS-02	36	36	20	4	4	0	0	72	8	25
2019	CS-03	54	24	7	12	3	0	0	78	15	59
2019	CS-04	44	34	12	5	5	0	0	78	10	41
2019	CS-05	59	29	0	12	0	0	0	88	12	17
2018	CS	43	35	11	6	4	0	1	78	11	94
2018	CS-02	33	33	7	13	7	0	7	71	21	15
2018	CS-03	37	48	4	4	7	0	0	85	11	27
2018	CS-04	50	31	13	6	0	0	0	81	6	32
2017	CS	32	46	13	6	4	0	0	78	10	125
2017	CS-01	32	42	16	5	5	0	0	74	11	19
2017	CS-02	25	51	11	7	7	0	0	75	14	28
2017	CS-03	43	40	17	0	0	0	0	83	0	40
2017	CS-04	29	44	7	13	7	0	0	73	20	30
2014	CS	39	40	13	5	2	1	0	80	7	117
2014	CS-01	36	21	21	7	7	7	0	62	15	14
2014	CS-02	35	46	8	12	0	0	0	81	12	26
2014	CS-03	45	31	21	3	0	0	0	76	3	29
2014	CS-04	36	50	10	2	2	0	0	86	5	42

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	31	9	10	4	0	77	13	164
2020	CS-01	73	27	0	0	0	0	100	0	11
2020	CS-02	57	29	10	0	5	0	86	5	21
2020	CS-03	39	33	8	13	7	0	72	20	61
2020	CS-04	43	32	14	9	2	0	75	11	44
2020	CS-05	48	30	7	15	0	0	78	15	27
2019	CS	49	26	11	8	6	0	75	14	168
2019	CS-01	48	33	10	0	10	0	81	10	21
2019	CS-02	35	31	19	8	8	0	65	15	26
2019	CS-03	57	26	5	7	5	0	83	12	58
2019	CS-04	44	22	20	10	5	0	66	15	41
2019	CS-05	59	18	6	12	6	0	76	18	17
2018	CS	35	35	16	8	6	0	69	15	95
2018	CS-02	27	27	7	27	13	0	53	40	15
2018	CS-03	43	29	14	0	14	0	71	14	28
2018	CS-04	38	31	25	6	0	0	69	6	32
2017	CS	30	36	10	14	9	1	67	23	125
2017	CS-01	26	26	21	11	11	5	56	22	19
2017	CS-02	21	29	11	29	11	0	50	39	28
2017	CS-03	48	40	5	5	2	0	88	7	40
2017	CS-04	23	34	13	17	13	0	57	30	30

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	30	7	6	1	86	7	163
2020	CS-01	64	36	0	0	0	100	0	11
2020	CS-02	58	37	5	0	0	95	0	19
2020	CS-03	56	26	8	7	3	82	10	61
2020	CS-04	58	27	9	7	0	84	7	45
2020	CS-05	48	37	7	7	0	85	7	27
2019	CS	57	32	4	5	1	90	6	167
2019	CS-01	67	29	5	0	0	95	0	21
2019	CS-02	38	58	4	0	0	96	0	26
2019	CS-03	64	22	3	9	2	86	10	58
2019	CS-04	48	40	5	8	0	88	8	40
2019	CS-05	71	24	6	0	0	94	0	17
2018	CS	48	39	8	4	1	87	5	93
2018	CS-02	60	20	13	7	0	80	7	15
2018	CS-03	54	32	7	4	4	86	7	28
2018	CS-04	47	43	7	3	0	90	3	30
2017	CS	49	37	6	5	2	87	7	126
2017	CS-01	37	42	11	5	5	79	11	19
2017	CS-02	32	44	7	14	4	75	18	28
2017	CS-03	65	32	2	0	0	98	0	40
2017	CS-04	52	32	10	3	3	84	6	31
2014	CS	67	24	5	2	3	91	4	117
2014	CS-01	57	21	14	0	7	79	7	14
2014	CS-02	65	23	8	4	0	88	4	26
2014	CS-03	72	28	0	0	0	100	0	29
2014	CS-04	69	19	5	2	5	88	7	42

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	33	8	8	4	0	1	80	12	165
2020	CS-01	64	18	18	0	0	0	0	82	0	11
2020	CS-02	57	33	0	5	0	0	5	95	5	21
2020	CS-03	44	31	7	13	5	0	0	75	18	61
2020	CS-04	42	31	13	7	7	0	0	73	13	45
2020	CS-05	48	44	4	4	0	0	0	93	4	27
2019	CS	50	29	11	5	5	0	0	79	10	169
2019	CS-01	52	24	14	0	10	0	0	76	10	21
2019	CS-02	38	42	12	4	4	0	0	81	8	26
2019	CS-03	49	34	7	5	5	0	0	83	10	59
2019	CS-04	51	22	17	5	5	0	0	73	10	41
2019	CS-05	59	18	6	12	6	0	0	76	18	17
2018	CS	37	38	9	9	6	1	0	76	15	94
2018	CS-02	40	33	7	7	13	0	0	73	20	15
2018	CS-03	36	43	11	0	11	0	0	79	11	28
2018	CS-04	39	35	6	16	0	3	0	77	17	31
2017	CS	29	35	13	14	8	0	0	64	22	126
2017	CS-01	21	37	16	21	5	0	0	58	26	19
2017	CS-02	18	25	25	22	11	0	0	43	32	28
2017	CS-03	53	35	2	7	2	0	0	88	10	40
2017	CS-04	19	36	16	13	16	0	0	55	29	31
2014	CS	25	43	10	15	7	0	0	68	22	117
2014	CS-01	29	21	14	7	29	0	0	50	36	14
2014	CS-02	15	58	15	12	0	0	0	73	12	26
2014	CS-03	24	34	14	21	7	0	0	59	28	29
2014	CS-04	29	43	5	19	5	0	0	71	24	42

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	26	11	4	6	0	79	10	165
2020	CS-01	64	27	9	0	0	0	91	0	11
2020	CS-02	67	24	5	0	5	0	90	5	21
2020	CS-03	48	26	15	7	5	0	74	11	61
2020	CS-04	44	27	13	2	13	0	71	16	45
2020	CS-05	63	26	4	7	0	0	89	7	27
2019	CS	56	27	7	4	6	0	83	10	168
2019	CS-01	57	24	10	0	10	0	81	10	21
2019	CS-02	50	31	8	0	12	0	81	12	26
2019	CS-03	56	32	5	2	5	0	88	7	59
2019	CS-04	50	28	10	10	3	0	78	13	40
2019	CS-05	71	12	6	6	6	0	82	12	17
2018	CS	47	29	11	7	4	1	78	12	95
2018	CS-02	40	40	0	13	7	0	80	20	15
2018	CS-03	50	25	11	7	7	0	75	14	28
2018	CS-04	53	25	13	6	0	3	81	6	32
2017	CS	41	32	9	10	8	0	73	18	126
2017	CS-01	32	26	21	11	11	0	58	21	19
2017	CS-02	25	32	11	21	11	0	58	32	28
2017	CS-03	68	22	5	5	0	0	90	5	40
2017	CS-04	22	52	4	6	16	0	74	23	31
2014	CS	32	41	15	10	3	0	73	13	117
2014	CS-01	21	36	29	14	0	0	57	14	14
2014	CS-02	27	58	12	0	4	0	85	4	26
2014	CS-03	34	34	14	14	3	0	69	17	29
2014	CS-04	33	36	14	14	2	0	69	17	42

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	36	9	7	3	1	81	10	163
2020	CS-01	70	20	10	0	0	0	90	0	10
2020	CS-02	52	38	5	5	0	0	90	5	21
2020	CS-03	44	31	11	10	3	0	75	13	61
2020	CS-04	39	41	9	5	5	2	81	9	44
2020	CS-05	37	41	7	7	4	4	81	12	27
2019	CS	42	35	13	8	3	0	77	11	167
2019	CS-01	48	24	29	0	0	0	71	0	21
2019	CS-02	40	40	12	8	0	0	80	8	25
2019	CS-03	42	37	10	8	2	0	80	10	59
2019	CS-04	29	39	15	12	5	0	68	17	41
2019	CS-05	63	25	0	0	13	0	88	13	16
2018	CS	36	38	12	12	2	0	74	14	94
2018	CS-02	40	40	0	20	0	0	80	20	15
2018	CS-03	33	41	11	7	7	0	74	15	27
2018	CS-04	38	34	22	6	0	0	72	6	32
2017	CS	37	31	15	11	6	0	68	17	126
2017	CS-01	37	37	16	5	5	0	74	11	19
2017	CS-02	21	36	21	15	7	0	57	22	28
2017	CS-03	58	30	7	5	0	0	88	5	40
2017	CS-04	28	26	23	10	13	0	54	23	31
2014	CS	27	39	12	16	5	0	67	21	117
2014	CS-01	21	43	7	14	14	0	64	29	14
2014	CS-02	31	35	12	19	4	0	65	23	26
2014	CS-03	31	31	10	21	7	0	62	28	29
2014	CS-04	24	45	17	12	2	0	69	14	42

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	33	10	6	2	0	82	8	164
2020	CS-01	82	9	9	0	0	0	91	0	11
2020	CS-02	76	24	0	0	0	0	100	0	21
2020	CS-03	43	36	11	7	3	0	79	10	61
2020	CS-04	48	34	9	7	2	0	82	9	44
2020	CS-05	33	41	15	11	0	0	74	11	27
2019	CS	55	27	9	7	2	1	83	8	169
2019	CS-01	67	24	10	0	0	0	90	0	21
2019	CS-02	38	42	15	4	0	0	81	4	26
2019	CS-03	61	20	5	8	3	2	83	12	59
2019	CS-04	46	32	10	10	2	0	78	12	41
2019	CS-05	65	24	12	0	0	0	88	0	17
2018	CS	38	39	11	10	2	0	78	12	94
2018	CS-02	47	27	13	13	0	0	73	13	15
2018	CS-03	37	33	11	11	7	0	70	19	27
2018	CS-04	34	50	9	6	0	0	84	6	32
2017	CS	43	33	14	6	5	0	75	10	126
2017	CS-01	42	42	5	0	11	0	84	11	19
2017	CS-02	35	25	25	7	8	0	61	15	28
2017	CS-03	58	35	7	0	0	0	93	0	40
2017	CS-04	35	23	23	13	6	0	58	19	31
2014	CS	33	45	15	3	3	0	79	6	117
2014	CS-01	29	43	14	0	14	0	71	14	14
2014	CS-02	38	42	15	4	0	0	81	4	26
2014	CS-03	52	31	14	3	0	0	83	3	29
2014	CS-04	19	55	19	2	5	0	74	7	42

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	35	20	7	7	0	0	66	14	164
2020	CS-01	55	36	9	0	0	0	0	91	0	11
2020	CS-02	71	24	5	0	0	0	0	95	0	21
2020	CS-03	32	32	25	7	5	0	0	63	12	60
2020	CS-04	18	49	20	9	4	0	0	67	13	45
2020	CS-05	11	26	26	11	26	0	0	37	37	27
2019	CS	28	34	23	7	7	0	0	63	14	169
2019	CS-01	38	43	10	0	10	0	0	81	10	21
2019	CS-02	42	27	23	8	0	0	0	69	8	26
2019	CS-03	24	44	19	7	7	0	0	68	14	59
2019	CS-04	12	29	39	10	10	0	0	41	20	41
2019	CS-05	35	18	24	12	12	0	0	53	24	17
2018	CS	28	37	11	18	4	1	1	67	23	95
2018	CS-02	53	40	0	7	0	0	0	93	7	15
2018	CS-03	29	36	14	14	4	0	4	67	19	28
2018	CS-04	16	41	13	22	6	3	0	58	29	32
2017	CS	25	45	19	6	5	0	0	70	11	126
2017	CS-01	26	53	11	5	5	0	0	79	11	19
2017	CS-02	40	35	18	7	0	0	0	75	7	28
2017	CS-03	31	47	17	0	5	0	0	78	5	40
2017	CS-04	10	48	23	13	6	0	0	58	19	31
2014	CS	26	38	21	10	4	0	0	64	15	117
2014	CS-01	29	57	7	0	7	0	0	86	7	14
2014	CS-02	27	42	19	0	12	0	0	69	12	26
2014	CS-03	34	28	21	14	3	0	0	62	17	29
2014	CS-04	24	38	24	14	0	0	0	62	14	42

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	23	38	22	6	1	0	29	34	165
2020	CS-01	9	0	45	36	9	0	0	45	9	11
2020	CS-02	5	14	38	38	5	0	0	43	19	21
2020	CS-03	10	18	46	23	3	0	0	26	28	61
2020	CS-04	13	31	31	18	7	0	0	24	44	45
2020	CS-05	11	37	26	11	11	4	0	23	50	27
2019	CS	14	27	32	21	5	1	1	26	42	169
2019	CS-01	10	19	38	24	10	0	0	33	29	21
2019	CS-02	19	31	19	23	8	0	0	31	50	26
2019	CS-03	10	25	34	19	7	2	3	27	38	59
2019	CS-04	20	34	34	12	0	0	0	12	54	41
2019	CS-05	18	18	35	29	0	0	0	29	35	17
2018	CS	15	31	40	11	2	2	0	13	46	95
2018	CS-02	7	40	47	0	0	7	0	0	50	15
2018	CS-03	18	29	36	11	4	4	0	15	48	28
2018	CS-04	16	31	38	16	0	0	0	16	47	32
2017	CS	16	33	31	13	4	2	2	18	50	126
2017	CS-01	5	32	37	16	11	0	0	26	37	19
2017	CS-02	21	43	25	8	0	0	4	8	67	28
2017	CS-03	17	17	38	15	5	5	2	22	38	40
2017	CS-04	16	39	23	19	3	0	0	22	55	31
2014	CS	15	38	33	9	4	0	1	14	53	117
2014	CS-01	0	43	36	7	14	0	0	21	43	14
2014	CS-02	15	46	15	19	0	0	4	20	64	26
2014	CS-03	17	34	31	7	10	0	0	17	52	29
2014	CS-04	17	31	48	5	0	0	0	5	48	42

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	6	16	22	32	23	0	0	55	22	165
2020	CS-01	0	18	18	36	27	0	0	64	18	11
2020	CS-02	5	10	5	33	48	0	0	81	14	21
2020	CS-03	8	8	28	36	20	0	0	56	16	61
2020	CS-04	4	20	22	33	20	0	0	53	24	45
2020	CS-05	7	33	26	19	15	0	0	33	41	27
2019	CS	9	10	30	31	15	3	2	48	20	169
2019	CS-01	14	5	14	38	24	0	5	65	20	21
2019	CS-02	19	4	31	31	12	4	0	44	24	26
2019	CS-03	3	8	27	36	19	5	2	58	13	59
2019	CS-04	7	20	41	27	5	0	0	32	27	41
2019	CS-05	12	12	35	18	18	6	0	38	25	17
2018	CS	7	15	34	27	12	3	2	41	23	95
2018	CS-02	20	7	27	27	13	7	0	43	29	15
2018	CS-03	4	21	32	25	7	4	7	36	28	28
2018	CS-04	6	19	31	31	13	0	0	44	25	32
2017	CS	8	25	23	23	14	3	3	40	35	124
2017	CS-01	5	21	11	32	21	0	11	59	29	19
2017	CS-02	11	35	27	11	11	0	4	24	48	26
2017	CS-03	5	10	35	20	20	8	2	45	17	40
2017	CS-04	6	36	16	32	9	0	0	41	43	31
2014	CS	12	21	34	19	9	1	5	29	35	117
2014	CS-01	14	29	21	7	29	0	0	36	43	14
2014	CS-02	8	15	35	23	4	4	12	32	27	26
2014	CS-03	14	17	34	24	7	0	3	32	32	29
2014	CS-04	14	21	38	14	7	0	5	23	38	42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	14	20	32	25	8	0	0	34	34	165
2020	CS-01	9	9	36	27	18	0	0	45	18	11
2020	CS-02	5	19	33	38	5	0	0	43	24	21
2020	CS-03	11	16	31	31	10	0	0	41	28	61
2020	CS-04	16	27	40	11	7	0	0	18	42	45
2020	CS-05	26	22	19	26	7	0	0	33	48	27
2019	CS	13	20	36	20	9	2	1	29	34	168
2019	CS-01	0	19	38	24	14	5	0	40	20	21
2019	CS-02	16	36	16	12	16	4	0	29	54	25
2019	CS-03	8	12	41	24	14	2	0	38	21	59
2019	CS-04	24	24	37	15	0	0	0	15	49	41
2019	CS-05	12	18	53	18	0	0	0	18	29	17
2018	CS	18	24	38	13	5	2	0	18	43	95
2018	CS-02	20	27	40	7	0	7	0	7	50	15
2018	CS-03	18	21	43	4	11	4	0	15	41	28
2018	CS-04	16	25	41	19	0	0	0	19	41	32
2017	CS	13	28	33	18	4	2	2	23	43	125
2017	CS-01	6	17	22	33	17	0	6	53	24	18
2017	CS-02	14	51	4	25	0	7	0	27	70	28
2017	CS-03	12	17	47	18	0	3	2	19	31	40
2017	CS-04	19	26	42	6	6	0	0	13	45	31
2014	CS	22	37	30	6	3	2	1	9	61	117
2014	CS-01	0	21	43	7	14	14	0	25	25	14
2014	CS-02	15	38	35	4	4	0	4	8	56	26
2014	CS-03	24	34	31	10	0	0	0	10	59	29
2014	CS-04	31	48	17	5	0	0	0	5	79	42

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	20	32	26	15	1	0	40	28	164
2020	CS-01	9	0	18	36	36	0	0	73	9	11
2020	CS-02	5	14	24	33	24	0	0	57	19	21
2020	CS-03	7	20	38	28	7	0	0	35	27	60
2020	CS-04	9	20	38	20	13	0	0	33	29	45
2020	CS-05	7	33	19	19	19	4	0	38	42	27
2019	CS	11	20	30	25	13	1	0	38	32	169
2019	CS-01	14	14	14	38	19	0	0	57	29	21
2019	CS-02	12	12	35	15	23	4	0	40	24	26
2019	CS-03	12	19	27	32	8	2	0	41	31	59
2019	CS-04	12	34	41	10	2	0	0	12	46	41
2019	CS-05	6	18	29	29	18	0	0	47	24	17
2018	CS	9	28	41	14	5	3	0	20	37	94
2018	CS-02	7	27	20	20	20	7	0	43	36	15
2018	CS-03	7	25	46	14	4	4	0	19	33	28
2018	CS-04	10	35	35	19	0	0	0	19	45	31
2017	CS	8	26	35	21	7	1	2	28	35	125
2017	CS-01	5	11	21	47	16	0	0	63	16	19
2017	CS-02	7	39	22	25	4	0	4	30	48	28
2017	CS-03	5	20	45	15	10	3	2	26	26	40
2017	CS-04	10	30	47	9	3	0	0	13	40	30
2014	CS	14	34	31	14	4	1	2	19	50	116
2014	CS-01	7	0	29	36	21	0	7	62	8	14
2014	CS-02	15	42	27	8	0	4	4	8	63	26
2014	CS-03	24	31	21	17	7	0	0	24	55	29
2014	CS-04	10	39	41	10	0	0	0	10	49	41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	24	29	20	10	1	1	31	39	165
2020	CS-01	0	9	36	36	18	0	0	55	9	11
2020	CS-02	10	10	14	43	24	0	0	67	19	21
2020	CS-03	10	26	33	16	11	2	2	29	37	61
2020	CS-04	20	27	33	16	4	0	0	20	47	45
2020	CS-05	26	30	22	11	4	4	4	16	60	27
2019	CS	14	19	27	18	17	2	3	37	35	169
2019	CS-01	5	5	29	24	29	5	5	58	11	21
2019	CS-02	19	15	19	19	23	4	0	44	36	26
2019	CS-03	7	24	25	19	19	3	3	40	33	59
2019	CS-04	27	22	39	10	2	0	0	12	49	41
2019	CS-05	18	18	12	35	12	0	6	50	38	17
2018	CS	25	22	28	18	3	2	1	22	49	95
2018	CS-02	27	27	13	13	13	7	0	29	57	15
2018	CS-03	25	32	29	14	0	0	0	14	57	28
2018	CS-04	34	13	34	16	0	3	0	16	48	32
2017	CS	20	29	27	14	8	1	2	22	51	126
2017	CS-01	11	11	37	26	16	0	0	42	21	19
2017	CS-02	21	29	28	18	4	0	0	22	50	28
2017	CS-03	15	27	32	7	10	3	5	19	46	40
2017	CS-04	23	42	19	10	6	0	0	16	65	31
2014	CS	26	38	23	4	7	1	2	11	65	117
2014	CS-01	29	21	21	7	21	0	0	29	50	14
2014	CS-02	35	38	19	0	0	4	4	0	79	26
2014	CS-03	34	38	17	3	3	0	3	7	75	29
2014	CS-04	14	40	31	5	10	0	0	14	55	42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	9	22	38	22	3	2	63	14	164
2020	CS-01	0	0	18	55	27	0	0	82	0	11
2020	CS-02	5	5	14	38	29	10	0	74	11	21
2020	CS-03	5	7	21	36	25	2	5	65	12	61
2020	CS-04	5	11	27	39	16	2	0	56	16	44
2020	CS-05	4	19	22	33	19	4	0	54	23	27
2019	CS	10	12	19	31	24	2	2	57	23	168
2019	CS-01	5	15	20	25	30	0	5	58	21	20
2019	CS-02	15	12	8	27	35	4	0	64	28	26
2019	CS-03	10	7	12	34	32	3	2	70	18	59
2019	CS-04	15	17	34	32	2	0	0	34	32	41
2019	CS-05	0	18	18	41	24	0	0	65	18	17
2018	CS	11	20	25	29	11	2	2	42	32	92
2018	CS-02	20	20	7	20	27	7	0	50	43	15
2018	CS-03	11	15	22	37	7	0	7	48	28	27
2018	CS-04	10	26	32	29	0	3	0	30	37	31
2017	CS	11	19	33	23	9	4	1	33	32	125
2017	CS-01	11	11	42	26	11	0	0	37	21	19
2017	CS-02	7	25	40	18	4	7	0	23	34	28
2017	CS-03	8	10	31	28	16	5	3	47	19	39
2017	CS-04	10	33	26	25	6	0	0	32	43	31
2014	CS	9	23	32	19	10	3	4	31	35	117
2014	CS-01	21	14	7	21	36	0	0	57	36	14
2014	CS-02	8	23	35	12	8	4	12	23	36	26
2014	CS-03	10	21	34	17	7	7	3	27	35	29
2014	CS-04	7	24	38	21	7	0	2	29	32	42

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	21	32	24	10	2	1	35	32	164
2020	CS-01	0	10	20	40	30	0	0	70	10	10
2020	CS-02	5	5	33	43	14	0	0	57	10	21
2020	CS-03	13	20	33	25	7	2	2	32	34	61
2020	CS-04	7	31	40	13	9	0	0	22	38	45
2020	CS-05	19	22	22	19	11	7	0	32	44	27
2019	CS	13	21	33	18	14	1	1	32	35	168
2019	CS-01	5	14	43	5	33	0	0	38	19	21
2019	CS-02	15	27	27	12	15	4	0	28	44	26
2019	CS-03	9	21	26	26	17	0	2	44	30	58
2019	CS-04	20	20	39	20	2	0	0	22	39	41
2019	CS-05	24	29	24	18	6	0	0	24	53	17
2018	CS	15	25	40	11	6	3	0	17	41	95
2018	CS-02	20	40	20	13	0	7	0	14	64	15
2018	CS-03	18	25	36	7	7	7	0	15	46	28
2018	CS-04	9	25	59	6	0	0	0	6	34	32
2017	CS	10	24	37	18	8	2	2	27	35	126
2017	CS-01	0	11	21	47	16	0	5	67	11	19
2017	CS-02	7	37	35	14	4	4	0	18	45	28
2017	CS-03	12	12	50	15	5	3	2	21	26	40
2017	CS-04	13	29	36	10	13	0	0	23	42	31
2014	CS	12	29	39	13	3	2	2	17	42	117
2014	CS-01	0	14	43	7	21	14	0	33	17	14
2014	CS-02	12	23	35	23	0	0	8	25	38	26
2014	CS-03	7	38	38	14	3	0	0	17	45	29
2014	CS-04	19	31	40	10	0	0	0	10	50	42

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	5	29	35	27	0	1	63	8	165
2020	CS-01	0	9	36	45	9	0	0	55	9	11
2020	CS-02	0	10	14	43	33	0	0	76	10	21
2020	CS-03	5	2	30	31	31	0	2	63	7	61
2020	CS-04	2	9	24	42	22	0	0	64	11	45
2020	CS-05	0	4	44	22	30	0	0	52	4	27
2019	CS	8	17	39	23	12	1	1	36	25	168
2019	CS-01	5	19	29	19	24	5	0	45	25	21
2019	CS-02	12	23	23	23	19	0	0	42	35	26
2019	CS-03	10	9	43	28	9	0	2	37	19	58
2019	CS-04	5	15	46	24	10	0	0	34	20	41
2019	CS-05	6	35	41	18	0	0	0	18	41	17

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	32	17	7	4	4	4	70	12	163
2020	CS-01	55	27	0	0	0	9	9	100	0	11
2020	CS-02	52	24	19	0	0	0	5	80	0	21
2020	CS-03	36	25	15	8	7	7	3	67	16	61
2020	CS-04	26	42	21	9	2	0	0	67	12	43
2020	CS-05	11	41	22	11	4	4	7	58	17	27
2019	CS	36	26	11	8	9	7	4	69	19	168
2019	CS-01	33	29	14	0	14	5	5	68	16	21
2019	CS-02	48	16	8	4	4	16	4	80	10	25
2019	CS-03	39	25	8	12	7	5	3	70	20	59
2019	CS-04	27	29	20	7	10	7	0	61	18	41
2019	CS-05	35	35	0	12	18	0	0	71	29	17
2018	CS	31	27	20	8	5	5	3	63	15	95
2018	CS-02	27	27	13	13	7	13	0	62	23	15
2018	CS-03	46	14	11	11	14	4	0	63	26	28
2018	CS-04	22	34	25	6	0	3	9	64	7	32
2017	CS	36	24	16	9	7	5	3	65	17	126
2017	CS-01	32	26	21	5	0	11	5	69	6	19
2017	CS-02	21	14	36	14	8	7	0	38	23	28
2017	CS-03	60	22	2	2	5	0	7	89	8	40
2017	CS-04	25	36	13	13	13	0	0	61	26	31
2014	CS	30	39	16	6	4	3	2	72	11	117
2014	CS-01	21	43	14	7	14	0	0	64	21	14
2014	CS-02	19	58	8	12	0	4	0	80	12	26
2014	CS-03	41	17	24	7	3	3	3	63	11	29
2014	CS-04	31	38	19	2	5	2	2	73	8	42

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	18	7	7	5	1	0	81	12	163
2020	CS-01	91	9	0	0	0	0	0	100	0	11
2020	CS-02	71	10	5	5	5	5	0	85	10	21
2020	CS-03	61	20	3	8	8	0	0	80	16	61
2020	CS-04	53	30	9	5	2	0	0	84	7	43
2020	CS-05	63	7	15	11	4	0	0	70	15	27
2019	CS	50	30	7	7	6	1	0	81	13	168
2019	CS-01	43	33	14	0	10	0	0	76	10	21
2019	CS-02	50	38	4	0	4	4	0	92	4	26
2019	CS-03	52	24	5	9	9	2	0	77	18	58
2019	CS-04	44	39	10	5	2	0	0	83	7	41
2019	CS-05	53	18	0	24	6	0	0	71	29	17
2018	CS	46	27	11	9	5	0	1	74	15	95
2018	CS-02	47	20	0	27	7	0	0	67	33	15
2018	CS-03	46	25	7	7	14	0	0	71	21	28
2018	CS-04	47	31	16	3	0	0	3	81	3	32
2017	CS	44	25	8	12	10	1	0	70	22	126
2017	CS-01	32	47	5	5	11	0	0	79	16	19
2017	CS-02	25	29	18	11	15	4	0	56	26	28
2017	CS-03	68	22	5	2	2	0	0	90	5	40
2017	CS-04	41	16	6	23	13	0	0	57	36	31
2014	CS	47	30	11	5	5	2	0	78	10	117
2014	CS-01	36	14	29	0	21	0	0	50	21	14
2014	CS-02	42	42	12	0	0	4	0	88	0	26
2014	CS-03	52	24	7	3	10	3	0	79	14	29
2014	CS-04	50	29	10	12	0	0	0	79	12	42

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	22	4	4	3	0	89	7	163
2020	CS-01	91	9	0	0	0	0	100	0	11
2020	CS-02	71	19	0	5	5	0	90	10	21
2020	CS-03	70	18	5	5	2	0	89	7	61
2020	CS-04	60	28	2	2	7	0	88	9	43
2020	CS-05	56	30	11	4	0	0	85	4	27
2019	CS	59	27	7	4	2	1	87	7	169
2019	CS-01	57	29	10	0	0	5	90	0	21
2019	CS-02	58	35	0	0	4	4	96	4	26
2019	CS-03	64	25	3	5	2	0	90	7	59
2019	CS-04	49	32	17	0	2	0	80	2	41
2019	CS-05	53	18	0	24	6	0	71	29	17
2018	CS	51	35	6	5	3	0	85	8	95
2018	CS-02	40	27	13	20	0	0	67	20	15
2018	CS-03	57	25	7	0	11	0	82	11	28
2018	CS-04	50	41	3	6	0	0	91	6	32
2017	CS	47	34	11	5	3	1	81	8	126
2017	CS-01	32	58	0	0	5	5	94	6	19
2017	CS-02	22	53	18	4	4	0	75	7	28
2017	CS-03	78	10	5	5	2	0	88	7	40
2017	CS-04	39	38	20	3	0	0	77	3	31
2014	CS	53	38	5	3	2	0	91	4	117
2014	CS-01	50	43	0	0	7	0	93	7	14
2014	CS-02	62	38	0	0	0	0	100	0	26
2014	CS-03	48	38	7	3	3	0	86	7	29
2014	CS-04	52	33	10	5	0	0	86	5	42

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	25	9	4	2	0	0	85	6	162
2020	CS-01	90	10	0	0	0	0	0	100	0	10
2020	CS-02	67	19	5	5	5	0	0	86	10	21
2020	CS-03	56	26	8	8	2	0	0	82	10	61
2020	CS-04	58	21	16	2	2	0	0	79	5	43
2020	CS-05	52	41	7	0	0	0	0	93	0	27
2019	CS	55	32	7	4	2	0	1	87	6	168
2019	CS-01	57	24	10	5	0	0	5	85	5	21
2019	CS-02	46	38	12	0	4	0	0	85	4	26
2019	CS-03	56	31	7	5	2	0	0	86	7	59
2019	CS-04	50	38	8	3	3	0	0	88	5	40
2019	CS-05	65	24	0	12	0	0	0	88	12	17
2018	CS	46	35	8	5	3	2	0	83	9	95
2018	CS-02	53	7	13	20	7	0	0	60	27	15
2018	CS-03	50	32	7	4	7	0	0	82	11	28
2018	CS-04	44	47	3	0	0	6	0	97	0	32

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	16	8	2	4	3	6	84	7	163
2020	CS-01	73	0	9	0	0	9	9	89	0	11
2020	CS-02	43	24	5	10	0	0	19	82	12	21
2020	CS-03	56	16	10	2	8	3	5	79	11	61
2020	CS-04	65	16	7	0	2	5	5	90	3	43
2020	CS-05	74	15	7	4	0	0	0	89	4	27

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	24	8	2	2	1	1	87	4	165
2020	CS-01	64	18	9	0	0	0	9	90	0	11
2020	CS-02	57	29	5	10	0	0	0	86	10	21
2020	CS-03	59	18	15	2	2	3	2	81	3	61
2020	CS-04	62	27	4	2	4	0	0	89	7	45
2020	CS-05	67	30	4	0	0	0	0	96	0	27
2019	CS	61	21	8	3	3	2	1	85	6	169
2019	CS-01	52	24	14	0	5	5	0	80	5	21
2019	CS-02	58	12	15	4	4	4	4	75	8	26
2019	CS-03	64	19	7	3	2	3	2	88	5	59
2019	CS-04	66	22	7	2	2	0	0	88	5	41
2019	CS-05	53	35	0	6	6	0	0	88	12	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	26	10	9	4	1	1	77	13	165
2020	CS-01	73	18	0	0	0	0	9	100	0	11
2020	CS-02	57	29	10	5	0	0	0	86	5	21
2020	CS-03	39	33	15	7	5	2	0	73	12	61
2020	CS-04	49	22	7	13	9	0	0	71	22	45
2020	CS-05	59	19	7	15	0	0	0	78	15	27
2019	CS	44	24	14	8	7	1	2	71	15	169
2019	CS-01	43	14	29	0	10	5	0	60	10	21
2019	CS-02	50	23	15	0	4	4	4	79	4	26
2019	CS-03	44	27	10	12	5	0	2	72	17	59
2019	CS-04	39	32	15	7	7	0	0	71	15	41
2019	CS-05	47	12	12	18	6	0	6	63	25	17
2018	CS	42	25	13	9	8	3	0	70	17	92
2018	CS-02	36	29	14	14	0	7	0	69	15	14
2018	CS-03	48	19	11	7	11	4	0	69	19	27
2018	CS-04	38	34	13	9	3	3	0	74	13	32
2017	CS	38	32	15	7	6	2	0	71	14	125
2017	CS-01	26	21	32	0	16	5	0	50	17	19
2017	CS-02	15	40	30	8	4	4	0	57	12	27
2017	CS-03	60	25	10	5	0	0	0	85	5	40
2017	CS-04	36	35	3	13	13	0	0	71	26	31
2014	CS	39	32	15	8	5	1	0	72	13	117
2014	CS-01	36	43	7	14	0	0	0	79	14	14
2014	CS-02	42	23	23	12	0	0	0	65	12	26
2014	CS-03	45	21	14	3	17	0	0	66	21	29
2014	CS-04	36	38	14	7	2	2	0	76	10	42

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	16	11	5	5	2	2	77	11	165
2020	CS-01	91	0	0	0	0	0	9	100	0	11
2020	CS-02	71	14	5	5	5	0	0	86	10	21
2020	CS-03	51	21	15	2	7	5	0	76	9	61
2020	CS-04	51	16	9	11	9	2	2	70	21	45
2020	CS-05	59	15	15	7	0	0	4	77	8	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	21	6	7	4	1	1	82	12	165
2020	CS-01	91	0	0	0	0	0	9	100	0	11
2020	CS-02	76	14	5	5	0	0	0	90	5	21
2020	CS-03	51	28	7	7	5	3	0	81	12	61
2020	CS-04	53	22	9	9	7	0	0	76	16	45
2020	CS-05	63	19	4	11	4	0	0	81	15	27
2019	CS	49	27	11	5	6	1	2	78	12	169
2019	CS-01	33	14	33	5	5	5	5	53	11	21
2019	CS-02	54	27	8	4	4	0	4	84	8	26
2019	CS-03	53	34	2	3	7	0	2	88	10	59
2019	CS-04	44	27	17	7	5	0	0	71	12	41
2019	CS-05	53	24	6	6	12	0	0	76	18	17
2018	CS	38	37	11	5	7	1	0	76	13	94
2018	CS-02	36	36	14	7	0	7	0	77	8	14
2018	CS-03	39	32	18	0	11	0	0	71	11	28
2018	CS-04	34	44	9	9	3	0	0	78	13	32
2017	CS	43	36	9	9	3	0	0	78	13	126
2017	CS-01	32	42	11	16	0	0	0	74	16	19
2017	CS-02	18	57	22	4	0	0	0	75	4	28
2017	CS-03	65	30	2	2	0	0	0	95	2	40
2017	CS-04	41	23	6	19	10	0	0	64	30	31
2014	CS	43	32	12	8	5	0	1	75	13	117
2014	CS-01	43	29	0	14	14	0	0	71	29	14
2014	CS-02	38	31	15	15	0	0	0	69	15	26
2014	CS-03	41	24	17	3	10	0	3	68	14	29
2014	CS-04	48	33	12	5	2	0	0	81	7	42

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	37	63	164
2020	CS-01	36	64	11
2020	CS-02	38	62	21
2020	CS-03	40	60	60
2020	CS-04	31	69	45
2020	CS-05	37	63	27

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	12	4	1	2	7	94	1	165
2020	CS-01	73	0	9	0	9	9	89	0	11
2020	CS-02	71	10	5	0	0	14	94	0	21
2020	CS-03	74	11	3	2	2	8	95	2	61
2020	CS-04	73	20	2	0	2	2	98	0	45
2020	CS-05	81	4	7	4	0	4	88	4	27

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	20	5	5	2	1	1	87	7	165
2020	CS-01	100	0	0	0	0	0	0	100	0	11
2020	CS-02	76	19	5	0	0	0	0	95	0	21
2020	CS-03	66	16	7	8	0	2	2	85	8	61
2020	CS-04	56	24	7	4	9	0	0	80	13	45
2020	CS-05	63	30	4	4	0	0	0	93	4	27
2019	CS	57	22	8	8	5	0	1	80	13	169
2019	CS-01	57	5	19	10	10	0	0	62	19	21
2019	CS-02	62	31	0	0	4	0	4	96	4	26
2019	CS-03	63	24	3	7	3	0	0	86	10	59
2019	CS-04	49	24	12	10	5	0	0	73	15	41
2019	CS-05	41	29	12	12	6	0	0	71	18	17
2018	CS	48	27	13	6	5	1	0	75	12	94
2018	CS-02	43	29	14	14	0	0	0	71	14	14
2018	CS-03	54	21	14	0	11	0	0	75	11	28
2018	CS-04	41	34	13	6	3	3	0	77	10	32
2017	CS	47	30	11	7	5	1	0	77	12	126
2017	CS-01	37	37	11	16	0	0	0	74	16	19
2017	CS-02	21	39	29	4	4	4	0	63	7	28
2017	CS-03	78	15	2	5	0	0	0	93	5	40
2017	CS-04	38	30	10	10	13	0	0	68	23	31
2014	CS	45	35	9	7	3	0	0	80	10	117
2014	CS-01	36	50	7	7	0	0	0	86	7	14
2014	CS-02	50	31	12	8	0	0	0	81	8	26
2014	CS-03	52	14	14	10	10	0	0	66	21	29
2014	CS-04	45	40	7	5	2	0	0	86	7	42

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	26	12	6	4	5	77	11	165
2020	CS-01	73	9	0	0	0	18	100	0	11
2020	CS-02	48	29	10	5	5	5	80	10	21
2020	CS-03	39	25	13	8	5	10	71	15	61
2020	CS-04	42	36	16	0	7	0	78	7	45
2020	CS-05	59	19	7	15	0	0	78	15	27
2019	CS	35	31	13	7	10	5	69	18	168
2019	CS-01	29	29	19	0	5	19	71	6	21
2019	CS-02	42	31	8	0	19	0	73	19	26
2019	CS-03	36	31	17	7	5	5	70	13	59
2019	CS-04	23	38	13	15	13	0	60	28	40
2019	CS-05	47	29	0	12	12	0	76	24	17
2018	CS	28	39	11	12	6	4	70	19	93
2018	CS-02	33	20	7	20	13	7	57	36	15
2018	CS-03	32	43	11	7	7	0	75	14	28
2018	CS-04	26	42	10	16	3	3	70	20	31
2017	CS	28	26	22	9	7	7	59	17	126
2017	CS-01	21	37	21	5	11	5	61	17	19
2017	CS-02	18	22	36	7	0	18	48	9	28
2017	CS-03	40	27	12	7	7	5	71	16	40
2017	CS-04	28	19	26	17	10	0	48	26	31
2014	CS	21	41	15	9	4	10	70	14	117
2014	CS-01	29	43	14	0	0	14	83	0	14
2014	CS-02	19	54	8	4	0	15	86	5	26
2014	CS-03	17	28	24	10	10	10	50	23	29
2014	CS-04	24	40	12	12	5	7	69	18	42

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	30	14	7	6	3	72	14	164
2020	CS-01	64	18	9	0	0	9	90	0	11
2020	CS-02	57	19	10	5	5	5	80	10	21
2020	CS-03	33	31	16	7	8	5	67	16	61
2020	CS-04	40	36	18	2	4	0	76	7	45
2020	CS-05	31	31	8	23	8	0	62	31	26
2019	CS	36	29	12	12	8	3	67	20	167
2019	CS-01	43	14	19	10	5	10	63	16	21
2019	CS-02	42	19	15	0	19	4	64	20	26
2019	CS-03	34	31	17	14	3	2	66	17	59
2019	CS-04	23	44	5	18	10	0	67	28	39
2019	CS-05	41	35	0	18	6	0	76	24	17
2018	CS	28	32	17	14	7	2	61	22	94
2018	CS-02	33	7	27	20	13	0	40	33	15
2018	CS-03	39	21	14	18	7	0	61	25	28
2018	CS-04	22	44	16	9	6	3	68	16	32
2017	CS	20	33	20	16	8	2	55	24	126
2017	CS-01	16	32	32	5	11	5	50	17	19
2017	CS-02	11	32	32	18	4	4	45	23	28
2017	CS-03	28	42	12	10	5	3	72	15	40
2017	CS-04	25	16	16	30	13	0	41	43	31
2014	CS	19	40	19	12	7	3	61	19	117
2014	CS-01	29	43	7	7	7	7	77	15	14
2014	CS-02	15	46	19	8	4	8	67	13	26
2014	CS-03	24	28	31	7	10	0	52	17	29
2014	CS-04	14	43	14	19	7	2	59	27	42

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	31	20	10	6	5	62	17	164
2020	CS-01	36	36	9	0	0	18	89	0	11
2020	CS-02	43	29	14	5	5	5	75	10	21
2020	CS-03	23	28	25	10	7	8	55	18	61
2020	CS-04	30	34	25	9	2	0	64	11	44
2020	CS-05	22	33	7	22	15	0	56	37	27
2019	CS	25	31	13	16	10	5	59	27	167
2019	CS-01	33	19	14	14	5	14	61	22	21
2019	CS-02	35	19	15	4	19	8	58	25	26
2019	CS-03	24	33	16	19	3	5	60	24	58
2019	CS-04	8	43	10	23	18	0	50	40	40
2019	CS-05	35	35	6	12	12	0	71	24	17
2018	CS	13	34	20	16	11	6	50	28	94
2018	CS-02	20	27	20	13	13	7	50	29	15
2018	CS-03	21	21	21	14	11	11	48	28	28
2018	CS-04	6	47	22	19	6	0	53	25	32
2017	CS	17	23	24	17	8	11	45	28	126
2017	CS-01	11	26	21	16	5	21	47	27	19
2017	CS-02	4	25	32	18	4	18	35	26	28
2017	CS-03	25	30	20	7	5	13	63	14	40
2017	CS-04	25	10	23	30	13	0	35	43	31
2014	CS	14	32	25	15	9	6	48	25	117
2014	CS-01	29	29	14	7	0	21	73	9	14
2014	CS-02	15	35	27	12	4	8	54	17	26
2014	CS-03	14	34	24	14	10	3	50	25	29
2014	CS-04	10	31	26	17	14	2	41	32	42

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	28	24	12	7	2	55	20	165
2020	CS-01	27	45	27	0	0	0	73	0	11
2020	CS-02	43	14	24	10	5	5	60	15	21
2020	CS-03	23	26	26	11	8	5	52	21	61
2020	CS-04	20	33	27	13	7	0	53	20	45
2020	CS-05	26	30	15	19	11	0	56	30	27
2019	CS	23	29	18	13	15	2	53	28	168
2019	CS-01	24	29	29	10	0	10	58	11	21
2019	CS-02	27	27	12	15	19	0	54	35	26
2019	CS-03	22	31	17	10	19	2	53	29	59
2019	CS-04	18	28	23	15	18	0	45	33	40
2019	CS-05	24	35	12	12	18	0	59	29	17
2018	CS	15	29	26	16	14	1	44	30	94
2018	CS-02	13	20	27	27	13	0	33	40	15
2018	CS-03	18	25	32	11	14	0	43	25	28
2018	CS-04	16	34	25	16	9	0	50	25	32
2017	CS	14	28	22	19	13	4	44	33	126
2017	CS-01	16	11	32	26	11	5	28	39	19
2017	CS-02	7	36	21	22	4	11	48	28	28
2017	CS-03	15	45	20	10	7	3	62	18	40
2017	CS-04	19	13	23	19	26	0	32	46	31
2014	CS	15	27	16	21	15	6	45	37	117
2014	CS-01	36	21	0	14	14	14	67	33	14
2014	CS-02	15	46	4	19	8	8	67	29	26
2014	CS-03	10	21	28	14	24	3	32	39	29
2014	CS-04	12	21	19	29	14	5	35	45	42

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	30	19	11	1	2	1	68	13	165
2020	CS-01	64	27	9	0	0	0	0	91	0	11
2020	CS-02	62	10	10	19	0	0	0	71	19	21
2020	CS-03	33	36	20	7	0	3	2	72	7	61
2020	CS-04	31	33	20	13	2	0	0	64	16	45
2020	CS-05	22	26	26	15	4	7	0	52	20	27
2019	CS	45	20	16	10	4	5	1	69	14	168
2019	CS-01	60	30	0	0	5	5	0	95	5	20
2019	CS-02	50	15	0	19	8	8	0	71	29	26
2019	CS-03	47	19	15	8	3	7	0	71	13	59
2019	CS-04	32	24	27	10	5	0	2	58	15	41
2019	CS-05	41	12	35	12	0	0	0	53	12	17

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	42	15	8	4	2	72	12	165
2020	CS-01	73	18	9	0	0	0	91	0	11
2020	CS-02	48	29	19	5	0	0	76	5	21
2020	CS-03	21	46	15	10	3	5	71	14	61
2020	CS-04	22	42	18	9	7	2	66	16	45
2020	CS-05	22	52	11	7	7	0	74	15	27
2019	CS	29	41	17	8	4	1	71	12	169
2019	CS-01	38	29	24	5	5	0	67	10	21
2019	CS-02	46	19	15	4	8	8	71	13	26
2019	CS-03	24	47	20	7	2	0	71	8	59
2019	CS-04	20	51	15	10	5	0	71	15	41
2019	CS-05	29	53	6	6	6	0	82	12	17
2018	CS	26	41	24	3	6	0	67	10	93
2018	CS-02	36	21	29	7	7	0	57	14	14
2018	CS-03	25	39	25	4	7	0	64	11	28
2018	CS-04	23	48	26	3	0	0	71	3	31
2017	CS	21	40	24	9	5	2	61	15	126
2017	CS-01	11	47	21	11	5	5	61	17	19
2017	CS-02	11	39	39	4	4	4	52	7	28
2017	CS-03	38	37	22	0	2	0	75	2	40
2017	CS-04	16	45	16	19	3	0	61	23	31
2014	CS	21	43	21	13	0	3	66	13	117
2014	CS-01	21	29	36	14	0	0	50	14	14
2014	CS-02	27	42	19	8	0	4	72	8	26
2014	CS-03	21	45	14	14	0	7	70	15	29
2014	CS-04	19	43	24	14	0	0	62	14	42

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	39	18	7	4	2	71	11	165
2020	CS-01	55	27	18	0	0	0	82	0	11
2020	CS-02	33	52	10	0	0	5	90	0	21
2020	CS-03	28	36	21	8	3	3	66	12	61
2020	CS-04	27	42	20	2	7	2	70	9	45
2020	CS-05	30	33	11	22	4	0	63	26	27
2019	CS	17	43	17	13	5	4	63	19	168
2019	CS-01	24	33	29	10	5	0	57	14	21
2019	CS-02	24	36	20	8	4	8	65	13	25
2019	CS-03	14	54	14	14	3	2	69	17	59
2019	CS-04	5	49	22	12	10	2	55	23	41
2019	CS-05	35	24	6	24	6	6	63	31	17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	33	11	5	2	3	4	80	8	165
2020	CS-01	64	18	9	0	0	0	9	90	0	11
2020	CS-02	38	33	14	5	0	10	0	79	5	21
2020	CS-03	30	38	11	10	5	3	3	72	16	61
2020	CS-04	42	33	13	2	0	2	7	83	2	45
2020	CS-05	59	30	4	4	0	0	4	92	4	27
2019	CS	37	33	14	8	7	1	1	71	15	169
2019	CS-01	38	24	24	5	5	0	5	65	10	21
2019	CS-02	31	27	8	19	12	4	0	60	32	26
2019	CS-03	32	36	15	5	10	0	2	69	16	59
2019	CS-04	41	34	12	7	5	0	0	76	12	41
2019	CS-05	41	53	6	0	0	0	0	94	0	17
2018	CS	35	35	10	6	7	6	0	75	15	94
2018	CS-02	29	36	14	7	7	7	0	69	15	14
2018	CS-03	43	32	7	11	7	0	0	75	18	28
2018	CS-04	31	44	6	0	6	13	0	86	7	32
2017	CS	33	29	18	10	5	3	2	66	15	126
2017	CS-01	16	32	32	0	11	5	5	53	12	19
2017	CS-02	32	18	25	15	4	7	0	53	20	28
2017	CS-03	43	28	15	5	5	2	2	74	11	40
2017	CS-04	35	39	10	13	3	0	0	74	16	31
2014	CS	32	38	13	3	4	8	2	78	8	117
2014	CS-01	21	64	7	0	0	7	0	92	0	14
2014	CS-02	35	38	15	0	0	8	4	83	0	26
2014	CS-03	21	34	17	7	7	10	3	64	16	29
2014	CS-04	40	33	12	2	5	7	0	79	8	42

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	36	14	5	1	2	1	79	6	165
2020	CS-01	64	36	0	0	0	0	0	100	0	11
2020	CS-02	48	29	19	0	0	5	0	80	0	21
2020	CS-03	26	43	15	8	3	3	2	72	12	61
2020	CS-04	47	38	13	0	0	2	0	86	0	45
2020	CS-05	48	26	15	11	0	0	0	74	11	27
2019	CS	40	29	17	8	5	1	0	69	13	167
2019	CS-01	43	29	19	5	5	0	0	71	10	21
2019	CS-02	42	31	15	8	4	0	0	73	12	26
2019	CS-03	36	31	16	9	7	2	0	68	16	58
2019	CS-04	40	30	15	10	5	0	0	70	15	40
2019	CS-05	47	24	18	12	0	0	0	71	12	17
2018	CS	37	34	18	4	4	2	0	73	9	93
2018	CS-02	43	29	14	7	0	7	0	77	8	14
2018	CS-03	37	41	15	0	7	0	0	78	7	27
2018	CS-04	28	41	22	6	0	3	0	71	6	32

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	21	16	10	9	16	2	56	24	165
2020	CS-01	45	9	9	0	0	27	9	86	0	11
2020	CS-02	38	19	19	10	5	10	0	63	16	21
2020	CS-03	20	26	13	11	10	16	3	57	27	61
2020	CS-04	16	22	20	13	13	13	2	45	32	45
2020	CS-05	37	11	19	7	7	19	0	59	18	27
2019	CS	21	20	18	11	15	12	3	48	31	169
2019	CS-01	38	5	24	5	10	10	10	53	18	21
2019	CS-02	35	12	23	8	12	12	0	52	22	26
2019	CS-03	17	29	12	7	19	15	2	55	31	59
2019	CS-04	2	24	27	22	12	7	5	31	39	41
2019	CS-05	35	12	12	18	18	6	0	50	38	17
2018	CS	18	18	18	16	14	13	3	43	35	94
2018	CS-02	21	0	7	21	14	36	0	33	56	14
2018	CS-03	14	29	14	14	21	4	4	46	38	28
2018	CS-04	13	22	25	13	9	13	6	42	27	32
2017	CS	12	22	18	14	16	15	2	41	36	126
2017	CS-01	11	32	16	0	11	26	5	62	15	19
2017	CS-02	7	11	21	14	25	22	0	23	50	28
2017	CS-03	18	25	17	12	10	13	5	52	27	40
2017	CS-04	10	25	17	26	19	3	0	36	47	31
2014	CS	11	25	21	15	15	15	0	42	34	117
2014	CS-01	21	29	21	7	7	14	0	58	17	14
2014	CS-02	8	42	19	12	8	12	0	57	22	26
2014	CS-03	7	21	17	10	21	24	0	36	41	29
2014	CS-04	14	14	24	24	17	7	0	31	44	42

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	32	18	11	5	5	1	64	17	165
2020	CS-01	45	45	0	0	0	9	0	100	0	11
2020	CS-02	33	43	10	5	5	5	0	80	10	21
2020	CS-03	20	33	20	16	5	7	0	56	23	61
2020	CS-04	27	27	22	11	7	4	2	57	19	45
2020	CS-05	41	22	22	7	4	4	0	65	12	27
2019	CS	28	31	17	11	8	5	0	62	20	168
2019	CS-01	29	24	19	10	14	5	0	55	25	21
2019	CS-02	42	27	15	8	8	0	0	69	15	26
2019	CS-03	32	31	19	8	7	3	0	65	16	59
2019	CS-04	17	29	20	17	12	5	0	49	31	41
2019	CS-05	13	50	13	13	0	13	0	71	14	16
2018	CS	19	39	13	18	7	3	0	60	26	94
2018	CS-02	36	21	0	29	14	0	0	57	43	14
2018	CS-03	21	36	21	14	7	0	0	57	21	28
2018	CS-04	9	50	13	22	0	6	0	63	23	32
2017	CS	18	33	15	20	11	2	0	53	32	126
2017	CS-01	16	26	21	21	16	0	0	42	37	19
2017	CS-02	21	29	21	18	8	4	0	52	26	28
2017	CS-03	28	45	7	12	5	2	0	75	18	40
2017	CS-04	9	23	14	35	19	0	0	32	55	31
2014	CS	17	32	18	20	11	2	0	50	31	117
2014	CS-01	21	14	14	21	29	0	0	36	50	14
2014	CS-02	15	46	12	19	4	4	0	64	24	26
2014	CS-03	21	24	34	14	3	3	0	46	18	29
2014	CS-04	17	29	12	26	17	0	0	45	43	42

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	30	14	21	10	2	1	54	32	165
2020	CS-01	45	45	0	9	0	0	0	91	9	11
2020	CS-02	33	29	14	14	10	0	0	62	24	21
2020	CS-03	18	31	11	26	10	3	0	51	37	61
2020	CS-04	13	29	22	18	13	2	2	44	33	45
2020	CS-05	30	22	11	26	7	4	0	54	35	27
2019	CS	27	26	14	15	12	4	2	57	29	169
2019	CS-01	29	29	10	19	14	0	0	57	33	21
2019	CS-02	46	15	12	12	15	0	0	62	27	26
2019	CS-03	25	34	14	10	7	7	3	66	19	59
2019	CS-04	17	17	20	22	20	5	0	36	44	41
2019	CS-05	24	35	6	18	6	6	6	67	27	17
2018	CS	21	27	15	15	18	4	0	50	34	94
2018	CS-02	29	21	7	14	21	7	0	54	38	14
2018	CS-03	21	32	18	7	21	0	0	54	29	28
2018	CS-04	19	28	19	16	13	6	0	50	30	32
2017	CS	17	19	18	20	25	3	0	36	46	126
2017	CS-01	16	11	26	26	21	0	0	26	47	19
2017	CS-02	14	25	11	18	32	0	0	39	50	28
2017	CS-03	25	20	22	17	10	5	0	48	29	40
2017	CS-04	9	13	13	23	42	0	0	22	65	31
2014	CS	12	23	13	22	29	1	0	35	52	117
2014	CS-01	14	14	14	36	21	0	0	29	57	14
2014	CS-02	8	27	12	23	31	0	0	35	54	26
2014	CS-03	17	17	17	17	31	0	0	34	48	29
2014	CS-04	12	26	7	21	33	0	0	38	55	42

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	24	11	5	3	4	81	8	165
2020	CS-01	55	27	0	0	0	18	100	0	11
2020	CS-02	57	24	10	5	0	5	85	5	21
2020	CS-03	54	23	15	2	5	2	78	7	61
2020	CS-04	58	22	9	4	4	2	82	9	45
2020	CS-05	41	30	11	15	0	4	73	15	27
2019	CS	57	24	8	4	4	4	84	8	169
2019	CS-01	76	19	0	5	0	0	95	5	21
2019	CS-02	50	23	12	4	0	12	83	4	26
2019	CS-03	58	22	8	3	7	2	81	10	59
2019	CS-04	51	27	5	7	5	5	82	13	41
2019	CS-05	53	29	18	0	0	0	82	0	17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	21	16	5	5	1	3	72	11	165
2020	CS-01	64	9	9	0	0	0	18	89	0	11
2020	CS-02	52	24	14	5	5	0	0	76	10	21
2020	CS-03	51	23	10	8	7	0	2	75	15	61
2020	CS-04	42	18	24	4	7	2	2	63	12	45
2020	CS-05	48	22	22	4	0	0	4	73	4	27
2019	CS	54	21	14	5	3	1	3	78	8	169
2019	CS-01	57	24	5	0	10	5	0	85	10	21
2019	CS-02	46	23	19	0	4	0	8	75	4	26
2019	CS-03	53	22	12	8	2	0	3	77	11	59
2019	CS-04	49	22	17	7	2	0	2	73	10	41
2019	CS-05	65	18	18	0	0	0	0	82	0	17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	8	4	2	2	2	4	91	5	165
2020	CS-01	82	0	0	0	0	0	18	100	0	11
2020	CS-02	81	10	5	0	0	0	5	95	0	21
2020	CS-03	82	8	2	2	5	0	2	92	7	61
2020	CS-04	67	11	7	7	0	7	2	85	7	45
2020	CS-05	85	4	4	0	4	0	4	92	4	27
2019	CS	75	9	3	3	5	2	3	88	9	169
2019	CS-01	67	10	10	0	10	5	0	80	10	21
2019	CS-02	69	12	0	8	0	0	12	91	9	26
2019	CS-03	73	8	3	3	7	3	2	86	11	59
2019	CS-04	73	15	2	2	5	0	2	90	8	41
2019	CS-05	94	0	0	0	6	0	0	94	6	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	12	1	1	1	1	8	97	2	165
2020	CS-01	73	0	0	0	0	0	27	100	0	11
2020	CS-02	71	10	5	0	0	5	10	94	0	21
2020	CS-03	75	13	2	2	2	0	7	95	4	61
2020	CS-04	76	16	0	2	0	2	4	98	2	45
2020	CS-05	81	7	0	0	0	0	11	100	0	27
2019	CS	84	8	2	1	1	1	4	96	2	169
2019	CS-01	90	5	0	0	5	0	0	95	5	21
2019	CS-02	73	12	8	0	0	0	8	92	0	26
2019	CS-03	83	5	2	2	2	2	5	95	4	59
2019	CS-04	88	10	0	0	0	0	2	100	0	41
2019	CS-05	88	6	6	0	0	0	0	94	0	17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	40	14	4	4	2	78	8	164
2020	CS-01	64	27	0	0	0	9	100	0	11
2020	CS-02	33	38	19	0	5	5	75	5	21
2020	CS-03	33	38	18	3	3	3	74	7	60
2020	CS-04	29	44	13	7	7	0	73	13	45
2020	CS-05	44	44	7	4	0	0	89	4	27
2019	CS	31	36	20	7	5	2	68	12	169
2019	CS-01	43	24	19	10	5	0	67	14	21
2019	CS-02	35	31	12	4	12	8	71	17	26
2019	CS-03	27	37	24	5	3	3	67	9	59
2019	CS-04	20	44	24	10	2	0	63	12	41
2019	CS-05	41	35	12	6	6	0	76	12	17
2018	CS	31	35	20	6	4	3	68	11	94
2018	CS-02	43	14	14	7	14	7	62	23	14
2018	CS-03	36	32	21	11	0	0	68	11	28
2018	CS-04	25	44	25	3	0	3	71	3	32
2017	CS	24	36	17	14	6	4	62	20	126
2017	CS-01	21	32	11	11	11	16	63	25	19
2017	CS-02	11	25	32	18	7	7	39	27	28
2017	CS-03	33	47	10	7	2	0	80	10	40
2017	CS-04	25	32	16	20	6	0	57	26	31

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	34	6	7	2	4	0	84	9	165
2020	CS-01	82	18	0	0	0	0	0	100	0	11
2020	CS-02	48	29	10	10	0	5	0	80	10	21
2020	CS-03	38	44	5	7	3	3	0	85	10	61
2020	CS-04	47	36	7	4	4	2	0	84	9	45
2020	CS-05	56	19	7	11	0	7	0	80	12	27
2019	CS	45	30	12	8	4	1	0	76	12	168
2019	CS-01	52	14	10	14	5	5	0	70	20	21
2019	CS-02	38	23	23	12	4	0	0	62	15	26
2019	CS-03	42	39	12	3	3	0	0	81	7	59
2019	CS-04	43	35	10	8	5	0	0	78	13	40
2019	CS-05	53	29	6	6	6	0	0	82	12	17
2018	CS	43	41	10	1	3	1	1	86	4	93
2018	CS-02	50	29	14	0	7	0	0	79	7	14
2018	CS-03	46	36	11	0	4	0	4	85	4	28
2018	CS-04	35	48	10	3	0	3	0	87	3	31
2017	CS	33	45	14	4	2	2	0	80	6	126
2017	CS-01	26	42	21	11	0	0	0	68	11	19
2017	CS-02	32	36	22	7	0	4	0	70	7	28
2017	CS-03	40	42	10	2	0	5	0	87	3	40
2017	CS-04	32	52	13	0	3	0	0	84	3	31
2014	CS	44	41	9	2	0	4	0	88	2	117
2014	CS-01	36	50	0	0	0	14	0	100	0	14
2014	CS-02	54	38	4	0	0	4	0	96	0	26
2014	CS-03	38	41	7	7	0	7	0	85	7	29
2014	CS-04	43	38	19	0	0	0	0	81	0	42

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	24	13	2	2	6	0	81	5	162
2020	CS-01	100	0	0	0	0	0	0	100	0	11
2020	CS-02	52	14	14	10	0	10	0	74	11	21
2020	CS-03	43	31	10	3	5	7	0	80	9	58
2020	CS-04	49	29	18	0	2	2	0	80	2	45
2020	CS-05	59	19	15	0	0	7	0	84	0	27
2019	CS	51	28	10	3	2	6	0	84	6	167
2019	CS-01	62	19	10	0	0	10	0	89	0	21
2019	CS-02	33	38	17	4	0	8	0	77	5	24
2019	CS-03	56	22	8	2	3	8	0	85	6	59
2019	CS-04	49	29	12	5	2	2	0	80	8	41
2019	CS-05	47	41	0	6	6	0	0	88	12	17
2018	CS	49	34	11	1	2	1	1	86	3	93
2018	CS-02	50	36	14	0	0	0	0	86	0	14
2018	CS-03	50	32	11	4	0	0	4	85	4	28
2018	CS-04	48	29	16	0	3	3	0	80	3	31
2017	CS	41	32	17	4	2	4	0	76	7	126
2017	CS-01	37	32	5	11	5	11	0	76	18	19
2017	CS-02	39	28	29	0	4	0	0	67	4	28
2017	CS-03	45	27	15	2	2	8	0	78	5	40
2017	CS-04	45	32	16	6	0	0	0	77	6	31
2014	CS	50	36	7	0	2	5	0	91	2	117
2014	CS-01	36	43	14	0	7	0	0	79	7	14
2014	CS-02	50	42	0	0	0	8	0	100	0	26
2014	CS-03	48	34	3	0	3	10	0	92	4	29
2014	CS-04	60	29	10	0	0	2	0	90	0	42

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	27	14	4	2	4	1	79	6	165
2020	CS-01	82	18	0	0	0	0	0	100	0	11
2020	CS-02	48	24	14	10	0	0	5	75	10	21
2020	CS-03	41	26	20	5	3	5	0	71	9	61
2020	CS-04	47	38	11	0	2	2	0	86	2	45
2020	CS-05	56	19	11	4	4	7	0	80	8	27

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	23	10	3	3	4	2	83	6	165
2020	CS-01	73	9	0	0	0	9	9	100	0	11
2020	CS-02	48	29	19	0	0	0	5	80	0	21
2020	CS-03	49	21	11	7	5	5	2	75	12	61
2020	CS-04	60	29	2	2	4	2	0	91	7	45
2020	CS-05	59	19	15	0	0	7	0	84	0	27

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	25	8	4	1	1	0	87	5	165
2020	CS-01	91	9	0	0	0	0	0	100	0	11
2020	CS-02	62	24	10	0	0	5	0	90	0	21
2020	CS-03	56	30	8	5	2	0	0	85	7	61
2020	CS-04	62	27	4	4	2	0	0	89	7	45
2020	CS-05	59	22	15	4	0	0	0	81	4	27
2019	CS	57	24	9	6	3	1	1	82	9	169
2019	CS-01	67	14	10	0	5	0	5	85	5	21
2019	CS-02	50	27	8	8	8	0	0	77	15	26
2019	CS-03	59	22	14	2	3	0	0	81	5	59
2019	CS-04	56	29	5	10	0	0	0	85	10	41
2019	CS-05	53	24	0	18	0	6	0	81	19	17
2018	CS	53	34	5	3	4	0	0	87	8	93
2018	CS-02	43	36	7	7	7	0	0	79	14	14
2018	CS-03	50	29	11	4	7	0	0	79	11	28
2018	CS-04	65	29	3	3	0	0	0	94	3	31
2017	CS	39	42	9	3	5	1	0	82	8	126
2017	CS-01	32	42	5	16	0	5	0	78	17	19
2017	CS-02	35	39	18	4	4	0	0	75	8	28
2017	CS-03	60	30	7	0	2	0	0	90	2	40
2017	CS-04	28	52	10	0	10	0	0	81	10	31
2014	CS	53	35	9	1	2	0	0	88	3	117
2014	CS-01	57	36	7	0	0	0	0	93	0	14
2014	CS-02	58	35	8	0	0	0	0	92	0	26
2014	CS-03	52	28	14	3	3	0	0	79	7	29
2014	CS-04	48	40	10	0	2	0	0	88	2	42

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	28	12	7	2	1	0	79	9	165
2020	CS-01	73	27	0	0	0	0	0	100	0	11
2020	CS-02	57	19	19	5	0	0	0	76	5	21
2020	CS-03	48	31	8	8	3	2	0	80	12	61
2020	CS-04	56	29	11	0	4	0	0	84	4	45
2020	CS-05	33	30	19	19	0	0	0	63	19	27
2019	CS	49	28	8	10	5	0	0	77	15	169
2019	CS-01	52	24	14	0	10	0	0	76	10	21
2019	CS-02	42	31	8	12	8	0	0	73	19	26
2019	CS-03	53	27	8	7	5	0	0	80	12	59
2019	CS-04	46	29	10	12	2	0	0	76	15	41
2019	CS-05	41	35	0	24	0	0	0	76	24	17
2018	CS	52	22	14	6	5	1	0	74	12	93
2018	CS-02	43	21	14	14	0	7	0	69	15	14
2018	CS-03	57	11	14	7	11	0	0	68	18	28
2018	CS-04	55	19	19	6	0	0	0	74	6	31
2017	CS	36	32	16	12	4	0	0	68	16	126
2017	CS-01	26	42	11	16	5	0	0	68	21	19
2017	CS-02	28	32	25	11	4	0	0	61	15	28
2017	CS-03	58	27	7	5	2	0	0	85	7	40
2017	CS-04	25	30	16	23	6	0	0	55	29	31
2014	CS	26	37	22	9	4	2	1	64	13	117
2014	CS-01	36	29	14	14	0	7	0	69	15	14
2014	CS-02	15	54	27	4	0	0	0	69	4	26
2014	CS-03	41	28	14	7	7	0	3	71	14	29
2014	CS-04	19	33	26	12	7	2	0	54	20	42

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	33	10	7	2	1	0	81	9	165
2020	CS-01	82	18	0	0	0	0	0	100	0	11
2020	CS-02	57	29	10	5	0	0	0	86	5	21
2020	CS-03	46	33	7	11	2	2	0	80	13	61
2020	CS-04	47	40	11	0	2	0	0	87	2	45
2020	CS-05	33	30	19	15	4	0	0	63	19	27
2019	CS	47	30	9	9	5	0	0	77	14	168
2019	CS-01	52	24	10	5	10	0	0	76	14	21
2019	CS-02	38	38	4	12	8	0	0	77	19	26
2019	CS-03	48	28	14	5	5	0	0	76	10	58
2019	CS-04	41	37	10	10	2	0	0	78	12	41
2019	CS-05	53	24	0	18	6	0	0	76	24	17
2018	CS	44	30	14	8	4	0	0	74	12	93
2018	CS-02	43	14	36	7	0	0	0	57	7	14
2018	CS-03	46	25	7	14	7	0	0	71	21	28
2018	CS-04	48	29	16	6	0	0	0	77	6	31
2017	CS	36	37	13	9	6	0	0	72	14	126
2017	CS-01	16	58	11	5	11	0	0	74	16	19
2017	CS-02	28	36	21	11	4	0	0	64	15	28
2017	CS-03	60	25	5	7	2	0	0	85	10	40
2017	CS-04	25	36	19	10	10	0	0	61	19	31
2014	CS	24	44	17	9	4	2	1	69	13	117
2014	CS-01	29	43	14	7	0	7	0	77	8	14
2014	CS-02	15	62	15	8	0	0	0	77	8	26
2014	CS-03	31	45	7	7	7	0	3	79	14	29
2014	CS-04	24	29	26	12	7	2	0	54	20	42

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	22	16	6	5	4	1	72	11	165
2020	CS-01	64	27	9	0	0	0	0	91	0	11
2020	CS-02	67	14	14	0	0	5	0	85	0	21
2020	CS-03	46	21	15	5	7	5	2	72	12	61
2020	CS-04	33	33	18	4	7	4	0	70	12	45
2020	CS-05	44	11	22	19	4	0	0	56	22	27
2019	CS	39	27	15	10	7	2	1	67	17	168
2019	CS-01	52	24	10	5	10	0	0	76	14	21
2019	CS-02	28	28	16	16	8	4	0	58	25	25
2019	CS-03	37	32	14	7	7	2	2	72	14	59
2019	CS-04	37	22	24	12	5	0	0	59	17	41
2019	CS-05	41	24	6	12	6	6	6	73	20	17
2018	CS	41	23	23	8	4	2	0	65	12	93
2018	CS-02	36	29	36	0	0	0	0	64	0	14
2018	CS-03	46	18	18	7	11	0	0	64	18	28
2018	CS-04	35	26	23	13	0	3	0	63	13	31
2017	CS	32	26	21	6	9	6	0	61	16	126
2017	CS-01	32	26	5	11	16	11	0	65	29	19
2017	CS-02	21	21	36	7	11	4	0	44	19	28
2017	CS-03	48	30	12	2	5	2	0	80	8	40
2017	CS-04	25	26	29	10	6	3	0	53	17	31
2014	CS	28	26	20	13	8	5	0	58	22	117
2014	CS-01	21	21	21	14	7	14	0	50	25	14
2014	CS-02	38	19	12	19	4	8	0	63	25	26
2014	CS-03	38	28	17	7	7	3	0	68	14	29
2014	CS-04	19	24	29	14	12	2	0	44	27	42

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	26	35	39	165
2020	CS-01	0	55	45	11
2020	CS-02	14	57	29	21
2020	CS-03	23	39	38	61
2020	CS-04	38	13	49	45
2020	CS-05	33	33	33	27
2019	CS	29	38	34	168
2019	CS-01	14	43	43	21
2019	CS-02	19	50	31	26
2019	CS-03	24	46	31	59
2019	CS-04	44	22	34	41
2019	CS-05	44	25	31	16
2018	CS	24	39	37	95
2018	CS-02	7	60	33	15
2018	CS-03	21	46	32	28
2018	CS-04	38	22	41	32
2017	CS	31	32	37	126
2017	CS-01	32	26	42	19
2017	CS-02	33	32	35	28
2017	CS-03	22	50	27	40
2017	CS-04	39	19	43	31
2014	CS	36	30	34	117
2014	CS-01	14	29	57	14
2014	CS-02	38	31	31	26
2014	CS-03	21	41	38	29
2014	CS-04	48	21	31	42

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	9	14	44	5	12	16	43
2020	CS-03	14	14	43	7	7	14	14
2020	CS-04	12	12	47	0	6	24	17
2019	CS	4	19	46	10	10	10	48
2019	CS-03	0	29	36	14	0	21	14
2019	CS-04	11	11	61	6	11	0	18
2018	CS	13	30	39	4	0	13	23
2018	CS-04	25	33	33	0	0	8	12
2017	CS	10	21	53	3	5	8	38
2017	CS-04	25	8	58	8	0	0	12
2014	CS	17	17	52	2	9999	12	42
2014	CS-02	0	50	40	0	9999	10	10
2014	CS-04	20	0	65	5	9999	10	20

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	165
2020	CS-02	0	100	21
2020	CS-03	10	90	61
2020	CS-04	16	84	45
2019	CS	15	85	169
2019	CS-04	22	78	41
2019	CS-05	29	71	17
2018	CS	16	84	95
2018	CS-04	19	81	32

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	38	63	16
2019	CS	46	54	24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	67	33	24

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	16
2019	CS	100	24
2018	CS	100	15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	16
2019	CS	100	24
2018	CS	100	15

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	16
2018	CS	0	100	15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	16
2019	CS	39	61	23
2018	CS	33	67	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	44	56	16
2019	CS	39	61	23
2018	CS	40	60	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	63	38	16
2019	CS	39	61	23
2018	CS	47	53	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	57	43	23
2018	CS	40	60	15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	16
2019	CS	30	70	23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	63	38	16
2019	CS	61	39	23
2018	CS	53	47	15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	31	69	16
2019	CS	43	57	23
2018	CS	40	60	15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	CS	100	16
2019	CS	100	23
2018	CS	100	15

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	57	43	23
2018	CS	67	33	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	26	74	23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	56	44	16
2019	CS	65	35	23
2018	CS	60	40	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	31	69	16
2019	CS	35	65	23

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	16

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	22	78	23
2018	CS	40	60	15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	14

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	64	36	14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	10	18	4	5	32	8	54	15	164
2020	CS-01	36	9	18	0	0	36	0	71	0	11
2020	CS-02	29	10	19	5	0	24	14	62	8	21
2020	CS-03	20	8	20	2	5	38	8	52	12	61
2020	CS-04	16	13	22	2	7	36	4	48	15	45
2020	CS-05	27	12	8	15	8	19	12	56	33	26
2019	CS	20	10	18	7	8	30	8	48	24	168
2019	CS-01	38	0	10	0	10	19	24	67	17	21
2019	CS-02	19	12	12	4	4	46	4	62	15	26
2019	CS-03	22	12	17	8	3	34	3	54	19	59
2019	CS-04	10	13	33	5	15	20	5	30	27	40
2019	CS-05	12	6	6	24	12	24	18	30	60	17
2018	CS	14	14	21	7	4	34	6	46	19	95
2018	CS-02	7	27	27	13	7	20	0	42	25	15
2018	CS-03	14	4	21	11	4	39	7	33	27	28
2018	CS-04	13	19	22	3	6	31	6	50	15	32
2017	CS	15	14	21	3	8	26	13	48	18	126
2017	CS-01	16	5	5	5	5	53	11	57	29	19
2017	CS-02	14	11	35	4	11	14	11	33	20	28
2017	CS-03	22	20	7	0	5	33	13	77	9	40
2017	CS-04	9	19	30	6	10	13	13	38	22	31
2014	CS	15	16	15	5	0	42	7	60	10	117
2014	CS-01	36	29	14	0	0	21	0	82	0	14
2014	CS-02	19	23	12	8	0	27	12	69	13	26
2014	CS-03	14	7	7	7	0	55	10	60	20	29
2014	CS-04	7	14	21	5	0	50	2	45	10	42

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	24	15	5	2	10	1	74	9	165
2020	CS-01	82	0	9	0	0	9	0	90	0	11
2020	CS-02	38	24	19	5	0	10	5	72	6	21
2020	CS-03	33	33	10	8	3	13	0	75	13	61
2020	CS-04	38	29	20	0	4	9	0	73	5	45
2020	CS-05	56	7	19	11	0	4	4	68	12	27
2019	CS	40	23	15	7	4	9	1	71	12	169
2019	CS-01	38	38	5	0	5	14	0	89	6	21
2019	CS-02	38	23	8	4	4	19	4	80	10	26
2019	CS-03	44	22	17	7	3	5	2	71	11	59
2019	CS-04	27	29	27	7	2	7	0	61	11	41
2019	CS-05	53	0	12	18	12	6	0	56	31	17
2018	CS	32	29	20	4	2	13	0	70	7	95
2018	CS-02	20	47	20	7	0	7	0	71	7	15
2018	CS-03	43	21	25	4	4	4	0	67	7	28
2018	CS-04	28	28	19	6	3	16	0	67	11	32
2017	CS	28	29	14	6	6	15	1	69	14	126
2017	CS-01	26	37	0	5	5	26	0	86	14	19
2017	CS-02	21	25	25	11	4	14	0	53	17	28
2017	CS-03	43	27	10	0	5	15	0	82	6	40
2017	CS-04	19	29	23	13	6	6	3	53	21	31
2014	CS	26	35	16	5	0	17	1	74	6	117
2014	CS-01	36	50	7	0	0	7	0	92	0	14
2014	CS-02	27	38	8	8	0	19	0	81	10	26
2014	CS-03	28	28	10	10	0	21	3	73	14	29
2014	CS-04	24	29	26	2	0	19	0	65	3	42

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	165
2020	CS-01	0	100	11
2020	CS-03	11	89	61
2020	CS-04	11	89	45
2019	CS	6	94	169
2018	CS	5	95	94

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	36	64	14

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	64	36	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	64	36	14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	36	64	14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	12	18	4	3	35	5	58	11	165
2020	CS-01	45	9	9	0	0	36	0	86	0	11
2020	CS-02	29	10	19	0	5	24	14	62	8	21
2020	CS-03	21	10	21	7	3	34	3	50	16	61
2020	CS-04	18	13	22	2	2	38	4	54	8	45
2020	CS-05	22	15	7	4	4	41	7	71	14	27
2019	CS	22	10	18	5	5	31	9	53	16	169
2019	CS-01	29	14	5	5	5	19	24	75	17	21
2019	CS-02	19	12	15	8	0	38	8	57	14	26
2019	CS-03	22	12	20	5	3	32	5	54	14	59
2019	CS-04	20	7	24	2	10	29	7	42	19	41
2019	CS-05	18	0	24	6	6	35	12	33	22	17
2018	CS	14	14	22	1	2	39	9	53	6	93
2018	CS-02	7	33	20	7	0	33	0	60	10	15
2018	CS-03	19	4	30	0	4	37	7	40	7	27
2018	CS-04	13	13	19	0	3	39	13	53	7	31
2017	CS	13	13	22	3	4	33	11	48	13	126
2017	CS-01	21	11	11	5	11	37	5	55	27	19
2017	CS-02	14	14	29	4	7	18	15	42	16	28
2017	CS-03	15	17	7	2	0	47	10	77	6	40
2017	CS-04	6	13	36	3	0	29	13	32	6	31
2014	CS	15	13	19	3	0	44	7	56	5	116
2014	CS-01	36	29	0	7	0	29	0	90	10	14
2014	CS-02	24	12	16	0	0	32	16	69	0	25
2014	CS-03	10	14	14	3	0	52	7	58	8	29
2014	CS-04	7	7	29	2	0	52	2	32	5	42

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	25	15	3	2	12	1	76	6	165
2020	CS-01	73	9	9	0	0	9	0	90	0	11
2020	CS-02	38	24	19	0	5	10	5	72	6	21
2020	CS-03	33	30	21	3	3	10	0	69	7	61
2020	CS-04	38	31	11	2	2	16	0	82	5	45
2020	CS-05	56	11	7	7	0	15	4	82	9	27
2019	CS	41	25	14	4	3	12	1	77	8	169
2019	CS-01	52	24	5	5	5	10	0	84	11	21
2019	CS-02	31	23	8	8	0	27	4	78	11	26
2019	CS-03	41	31	15	3	2	7	2	78	6	59
2019	CS-04	34	29	20	0	5	12	0	72	6	41
2019	CS-05	47	12	18	6	6	12	0	67	13	17
2018	CS	33	28	19	3	1	16	0	73	5	95
2018	CS-02	27	40	20	7	0	7	0	71	7	15
2018	CS-03	46	25	21	0	4	4	0	74	4	28
2018	CS-04	25	25	19	6	0	25	0	67	8	32
2017	CS	29	33	15	3	2	17	1	76	7	125
2017	CS-01	32	26	11	5	5	21	0	73	13	19
2017	CS-02	18	28	25	0	7	22	0	59	9	28
2017	CS-03	40	37	2	5	0	15	0	91	6	40
2017	CS-04	23	40	23	0	0	10	3	73	0	30
2014	CS	24	28	22	3	0	22	2	68	3	116
2014	CS-01	43	36	0	7	0	14	0	92	8	14
2014	CS-02	28	28	20	0	0	24	0	74	0	25
2014	CS-03	28	21	17	3	0	28	3	70	5	29
2014	CS-04	17	26	29	2	0	24	2	58	3	42

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	27	12	5	7	1	75	13	164
2020	CS-01	36	36	18	9	0	0	73	9	11
2020	CS-02	33	38	10	5	10	5	75	15	21
2020	CS-03	48	25	11	5	11	0	72	16	61
2020	CS-04	51	24	13	7	4	0	76	11	45
2020	CS-05	50	27	12	4	4	4	80	8	26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	28	16	6	9	0	1	69	15	163
2020	CS-01	36	36	27	0	0	0	0	73	0	11
2020	CS-02	43	14	19	5	19	0	0	57	24	21
2020	CS-03	43	26	18	3	8	0	2	70	12	61
2020	CS-04	36	33	9	13	9	0	0	69	22	45
2020	CS-05	40	32	16	0	8	0	4	75	8	25
2019	CS	27	30	22	11	8	0	2	58	19	169
2019	CS-01	57	24	10	0	5	0	5	85	5	21
2019	CS-02	15	31	19	12	23	0	0	46	35	26
2019	CS-03	25	32	24	12	3	0	3	60	16	59
2019	CS-04	24	32	22	12	10	0	0	56	22	41
2019	CS-05	12	29	35	18	6	0	0	41	24	17
2018	CS	20	23	28	11	17	0	1	44	28	94
2018	CS-02	33	27	20	7	13	0	0	60	20	15
2018	CS-03	15	26	19	11	26	0	4	42	38	27
2018	CS-04	25	19	38	6	13	0	0	44	19	32
2017	CS	28	26	20	10	12	1	3	57	23	126
2017	CS-01	21	11	21	16	26	5	0	33	44	19
2017	CS-02	25	32	14	14	7	0	8	62	23	28
2017	CS-03	28	30	17	7	15	0	2	59	23	40
2017	CS-04	38	30	19	10	3	0	0	68	13	31

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	29	25	16	13	1	1	44	30	165
2020	CS-01	27	36	0	36	0	0	0	64	36	11
2020	CS-02	33	33	29	0	5	0	0	67	5	21
2020	CS-03	11	31	25	16	13	2	2	44	31	61
2020	CS-04	7	31	36	18	9	0	0	38	27	45
2020	CS-05	15	15	19	15	33	0	4	31	50	27
2019	CS	18	35	27	11	9	0	1	53	20	169
2019	CS-01	24	38	33	5	0	0	0	62	5	21
2019	CS-02	31	27	23	8	8	0	4	60	16	26
2019	CS-03	14	39	27	10	10	0	0	53	20	59
2019	CS-04	15	24	27	17	17	0	0	39	34	41
2019	CS-05	12	47	24	18	0	0	0	59	18	17
2018	CS	11	22	34	22	12	0	0	33	34	95
2018	CS-02	20	40	20	7	13	0	0	60	20	15
2018	CS-03	14	18	32	14	21	0	0	32	36	28
2018	CS-04	6	22	34	31	6	0	0	28	38	32
2017	CS	18	32	28	15	7	0	1	50	22	126
2017	CS-01	26	58	11	0	5	0	0	84	5	19
2017	CS-02	11	28	35	18	7	0	0	39	25	28
2017	CS-03	18	25	32	15	7	0	3	44	23	40
2017	CS-04	19	35	25	17	3	0	0	55	20	31

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	32	21	13	8	1	58	21	165
2020	CS-01	36	27	9	27	0	0	64	27	11
2020	CS-02	38	43	10	10	0	0	81	10	21
2020	CS-03	18	39	25	8	8	2	58	17	61
2020	CS-04	24	29	18	22	7	0	53	29	45
2020	CS-05	26	15	30	7	19	4	42	27	27
2019	CS	23	34	17	16	10	1	57	26	167
2019	CS-01	33	38	10	10	10	0	71	19	21
2019	CS-02	23	27	27	12	8	4	52	20	26
2019	CS-03	21	43	14	12	10	0	64	22	58
2019	CS-04	10	25	23	28	15	0	35	43	40
2019	CS-05	29	35	12	24	0	0	65	24	17
2018	CS	14	23	31	20	12	1	37	32	95
2018	CS-02	33	20	27	7	13	0	53	20	15
2018	CS-03	18	29	18	21	14	0	46	36	28
2018	CS-04	6	31	38	16	6	3	39	23	32
2017	CS	19	28	25	15	10	3	49	26	124
2017	CS-01	37	37	11	0	16	0	74	16	19
2017	CS-02	15	31	29	15	7	4	47	23	27
2017	CS-03	21	28	23	15	8	5	52	24	39
2017	CS-04	13	26	29	26	6	0	39	32	31

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	26	20	21	15	1	1	43	37	163
2020	CS-01	36	27	36	0	0	0	0	64	0	11
2020	CS-02	43	24	10	24	0	0	0	67	24	21
2020	CS-03	13	32	13	27	13	2	0	46	41	60
2020	CS-04	7	27	32	16	18	0	0	34	34	44
2020	CS-05	7	15	19	26	30	0	4	23	58	27
2019	CS	20	27	24	14	13	1	1	48	28	168
2019	CS-01	38	24	29	5	5	0	0	62	10	21
2019	CS-02	27	15	15	15	19	4	4	46	38	26
2019	CS-03	19	34	27	12	8	0	0	53	20	59
2019	CS-04	5	22	29	24	20	0	0	27	44	41
2019	CS-05	25	31	13	13	19	0	0	56	31	16
2018	CS	11	20	25	26	17	0	1	31	44	92
2018	CS-02	20	27	20	20	13	0	0	47	33	15
2018	CS-03	11	15	22	30	22	0	0	26	52	27
2018	CS-04	7	20	30	23	17	0	3	28	41	30
2017	CS	16	24	29	18	12	1	1	40	30	126
2017	CS-01	26	37	21	0	16	0	0	63	16	19
2017	CS-02	14	25	29	21	7	4	0	40	29	28
2017	CS-03	15	25	32	17	7	0	3	41	26	40
2017	CS-04	16	16	35	19	13	0	0	32	32	31

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	30	25	10	4	2	61	14	164
2020	CS-01	45	18	9	27	0	0	64	27	11
2020	CS-02	52	24	14	5	0	5	80	5	21
2020	CS-03	27	38	27	3	3	2	66	7	60
2020	CS-04	29	31	31	9	0	0	60	9	45
2020	CS-05	15	19	26	22	15	4	35	38	27
2019	CS	45	28	10	13	4	1	73	16	168
2019	CS-01	75	10	10	0	5	0	85	5	20
2019	CS-02	58	12	4	12	8	8	75	21	26
2019	CS-03	46	31	7	15	2	0	76	17	59
2019	CS-04	24	39	15	17	5	0	63	22	41
2019	CS-05	29	35	24	12	0	0	65	12	17
2018	CS	35	25	20	9	6	4	63	16	93
2018	CS-02	53	33	7	0	0	7	93	0	15
2018	CS-03	32	29	14	11	11	4	63	22	28
2018	CS-04	27	27	27	10	3	7	57	14	30
2017	CS	47	27	12	8	4	2	75	12	126
2017	CS-01	68	11	16	0	5	0	79	5	19
2017	CS-02	39	50	0	7	0	4	93	7	28
2017	CS-03	52	20	12	5	5	5	76	10	40
2017	CS-04	42	25	20	10	3	0	67	13	31

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	30	18	12	10	1	60	22	164
2020	CS-01	55	27	0	18	0	0	82	18	11
2020	CS-02	43	38	5	5	10	0	81	14	21
2020	CS-03	25	35	22	10	8	0	60	18	60
2020	CS-04	29	29	20	11	11	0	58	22	45
2020	CS-05	19	15	26	19	19	4	35	38	27
2019	CS	34	32	16	11	7	1	67	17	169
2019	CS-01	48	33	10	0	10	0	81	10	21
2019	CS-02	35	27	23	4	8	4	64	12	26
2019	CS-03	41	32	10	12	5	0	73	17	59
2019	CS-04	20	29	22	20	10	0	49	29	41
2019	CS-05	18	47	24	12	0	0	65	12	17
2018	CS	22	26	25	13	14	0	48	26	95
2018	CS-02	40	13	33	7	7	0	53	13	15
2018	CS-03	21	25	21	7	25	0	46	32	28
2018	CS-04	19	31	28	16	6	0	50	22	32
2017	CS	26	38	23	8	4	1	64	12	125
2017	CS-01	42	37	11	5	5	0	79	11	19
2017	CS-02	14	47	21	11	4	4	63	15	28
2017	CS-03	30	35	27	5	2	0	65	7	40
2017	CS-04	23	39	24	10	3	0	63	13	30

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	21	18	7	12	1	5	61	20	165
2020	CS-01	64	18	9	9	0	0	0	82	9	11
2020	CS-02	52	19	19	0	5	0	5	75	5	21
2020	CS-03	31	21	18	8	15	2	5	56	25	61
2020	CS-04	36	18	18	11	11	0	7	57	24	45
2020	CS-05	30	26	22	4	15	0	4	58	19	27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	40	18	6	3	0	2	73	9	164
2020	CS-01	45	55	0	0	0	0	0	100	0	11
2020	CS-02	38	43	5	0	10	0	5	85	10	21
2020	CS-03	30	40	20	7	2	0	2	71	8	60
2020	CS-04	31	36	24	4	4	0	0	67	9	45
2020	CS-05	26	37	19	15	0	0	4	65	15	27
2019	CS	30	37	18	11	4	0	0	67	15	168
2019	CS-01	38	43	10	10	0	0	0	81	10	21
2019	CS-02	35	35	12	15	4	0	0	69	19	26
2019	CS-03	40	29	17	12	2	0	0	69	14	58
2019	CS-04	17	37	29	12	5	0	0	54	17	41
2019	CS-05	12	59	12	6	12	0	0	71	18	17
2018	CS	22	38	22	12	3	0	2	62	15	94
2018	CS-02	33	33	27	7	0	0	0	67	7	15
2018	CS-03	25	32	25	11	7	0	0	57	18	28
2018	CS-04	19	45	16	13	0	0	6	69	14	31
2017	CS	21	31	26	13	7	1	0	53	21	125
2017	CS-01	37	26	11	21	5	0	0	63	26	19
2017	CS-02	11	25	32	21	8	4	0	37	30	28
2017	CS-03	38	35	15	7	5	0	0	73	12	40
2017	CS-04	6	31	40	13	10	0	0	37	23	30

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	27	26	12	7	0	2	54	20	164
2020	CS-01	50	20	20	0	10	0	0	70	10	10
2020	CS-02	48	24	14	5	5	0	5	75	10	21
2020	CS-03	23	31	26	11	5	0	3	56	17	61
2020	CS-04	16	31	31	11	11	0	0	47	22	45
2020	CS-05	19	19	26	26	7	0	4	38	35	27
2019	CS	20	33	26	15	7	0	0	52	22	169
2019	CS-01	29	29	29	10	5	0	0	57	14	21
2019	CS-02	23	31	15	23	8	0	0	54	31	26
2019	CS-03	25	36	22	14	3	0	0	61	17	59
2019	CS-04	5	27	39	17	12	0	0	32	29	41
2019	CS-05	18	41	18	12	12	0	0	59	24	17
2018	CS	14	29	33	19	5	0	0	43	24	94
2018	CS-02	13	20	47	13	7	0	0	33	20	15
2018	CS-03	21	29	21	21	7	0	0	50	29	28
2018	CS-04	13	32	35	16	3	0	0	45	19	31
2017	CS	18	22	26	20	11	1	2	42	32	125
2017	CS-01	37	11	21	26	5	0	0	47	32	19
2017	CS-02	15	18	32	18	14	4	0	33	33	28
2017	CS-03	25	32	17	10	10	0	5	61	21	40
2017	CS-04	7	16	34	30	13	0	0	23	43	30

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	35	15	11	6	1	68	17	165
2020	CS-01	45	36	18	0	0	0	82	0	11
2020	CS-02	43	29	10	19	0	0	71	19	21
2020	CS-03	33	31	13	16	7	0	64	23	61
2020	CS-04	22	44	24	0	9	0	67	9	45
2020	CS-05	33	33	7	15	7	4	69	23	27
2019	CS	24	31	23	14	7	0	56	21	169
2019	CS-01	33	24	14	24	5	0	57	29	21
2019	CS-02	27	27	19	23	4	0	54	27	26
2019	CS-03	20	37	24	12	7	0	58	19	59
2019	CS-04	22	22	37	12	7	0	44	20	41
2019	CS-05	24	47	12	6	12	0	71	18	17
2018	CS	19	35	21	16	5	3	56	22	94
2018	CS-02	20	33	40	7	0	0	53	7	15
2018	CS-03	21	32	25	7	14	0	54	21	28
2018	CS-04	16	39	16	23	0	6	59	24	31
2017	CS	22	30	26	12	10	1	52	22	124
2017	CS-01	26	11	32	16	16	0	37	32	19
2017	CS-02	11	32	32	14	11	0	43	25	28
2017	CS-03	35	38	17	2	5	2	75	8	40
2017	CS-04	14	28	31	14	14	0	41	28	29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	23	13	6	5	1	76	12	165
2020	CS-01	82	18	0	0	0	0	100	0	11
2020	CS-02	62	14	10	10	5	0	76	14	21
2020	CS-03	44	26	15	7	8	0	70	15	61
2020	CS-04	47	29	18	0	7	0	76	7	45
2020	CS-05	59	15	7	15	0	4	77	15	27
2019	CS	47	29	11	7	6	0	76	12	169
2019	CS-01	48	29	19	0	5	0	76	5	21
2019	CS-02	42	35	8	8	8	0	77	15	26
2019	CS-03	49	31	3	10	7	0	80	17	59
2019	CS-04	41	29	17	5	7	0	71	12	41
2019	CS-05	53	24	18	6	0	0	76	6	17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	38	17	11	7	1	65	18	165
2020	CS-01	73	9	9	9	0	0	82	9	11
2020	CS-02	24	43	10	14	10	0	67	24	21
2020	CS-03	25	41	18	10	7	0	66	16	61
2020	CS-04	24	33	22	16	4	0	58	20	45
2020	CS-05	22	44	15	4	11	4	69	15	27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	30	18	8	2	2	72	10	165
2020	CS-01	55	36	9	0	0	0	91	0	11
2020	CS-02	52	24	5	14	5	0	76	19	21
2020	CS-03	38	38	15	5	2	3	78	7	61
2020	CS-04	38	31	20	9	2	0	69	11	45
2020	CS-05	37	15	33	11	0	4	54	12	27
2019	CS	36	36	21	6	0	0	73	6	168
2019	CS-01	52	33	10	5	0	0	86	5	21
2019	CS-02	38	42	12	8	0	0	81	8	26
2019	CS-03	40	31	22	7	0	0	71	7	58
2019	CS-04	27	37	32	5	0	0	63	5	41
2019	CS-05	35	41	18	6	0	0	76	6	17
2018	CS	28	29	28	10	5	0	57	15	93
2018	CS-02	20	33	33	7	7	0	53	13	15
2018	CS-03	32	36	21	11	0	0	68	11	28
2018	CS-04	27	27	30	17	0	0	53	17	30
2017	CS	38	30	22	6	2	1	69	8	125
2017	CS-01	42	32	21	5	0	0	74	5	19
2017	CS-02	32	32	18	8	7	4	66	15	28
2017	CS-03	40	33	22	2	2	0	73	5	40
2017	CS-04	47	23	23	7	0	0	70	7	30

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	26	12	7	2	0	79	9	163
2020	CS-01	64	18	18	0	0	0	82	0	11
2020	CS-02	67	14	10	5	5	0	81	10	21
2020	CS-03	48	31	10	10	2	0	79	11	61
2020	CS-04	53	30	7	7	2	0	84	9	43
2020	CS-05	52	19	26	4	0	0	70	4	27
2019	CS	55	23	10	5	7	0	78	13	168
2019	CS-01	71	14	0	10	5	0	86	14	21
2019	CS-02	58	15	12	4	12	0	73	15	26
2019	CS-03	54	20	14	5	7	0	75	12	59
2019	CS-04	50	33	3	8	8	0	83	15	40
2019	CS-05	47	29	18	0	6	0	76	6	17
2018	CS	52	17	16	7	5	2	71	12	92
2018	CS-02	50	7	29	7	7	0	57	14	14
2018	CS-03	44	30	15	7	4	0	74	11	27
2018	CS-04	68	16	6	0	3	6	90	3	31
2017	CS	55	23	11	6	5	1	78	11	125
2017	CS-01	72	11	11	0	6	0	83	6	18
2017	CS-02	36	32	11	11	8	4	70	19	28
2017	CS-03	65	25	10	0	0	0	90	0	40
2017	CS-04	51	17	16	13	3	0	68	16	31

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	39	15	4	2	79	6	163
2020	CS-01	64	27	9	0	0	91	0	11
2020	CS-02	57	33	10	0	0	90	0	21
2020	CS-03	39	41	11	5	3	80	8	61
2020	CS-04	35	42	16	7	0	77	7	43
2020	CS-05	26	41	26	4	4	67	7	27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	17	2	1	1	0	7	96	2	164
2020	CS-01	91	0	0	0	0	0	9	100	0	11
2020	CS-02	81	10	0	0	0	0	10	100	0	21
2020	CS-03	62	23	2	2	2	0	10	95	4	61
2020	CS-04	82	16	0	2	0	0	0	98	2	44
2020	CS-05	67	19	7	0	0	0	7	92	0	27
2019	CS	76	13	3	1	1	1	5	95	2	168
2019	CS-01	90	5	0	0	5	0	0	95	5	21
2019	CS-02	62	27	4	0	0	4	4	96	0	26
2019	CS-03	74	12	5	2	0	0	7	93	2	58
2019	CS-04	78	12	0	0	0	2	7	100	0	41
2019	CS-05	82	6	6	6	0	0	0	88	6	17
2018	CS	67	15	7	2	3	0	5	87	6	94
2018	CS-02	60	13	20	0	7	0	0	73	7	15
2018	CS-03	64	21	4	4	0	0	7	92	4	28
2018	CS-04	84	6	0	0	3	0	6	97	3	31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	12	1	2	4	1	4	92	6	163
2020	CS-01	100	0	0	0	0	0	0	100	0	11
2020	CS-02	85	5	5	0	0	0	5	95	0	20
2020	CS-03	77	11	0	0	5	0	7	95	5	61
2020	CS-04	70	18	0	5	7	0	0	89	11	44
2020	CS-05	70	11	4	7	0	4	4	88	8	27
2019	CS	75	11	4	3	5	1	1	88	8	169
2019	CS-01	81	0	5	5	10	0	0	81	14	21
2019	CS-02	77	15	0	8	0	0	0	92	8	26
2019	CS-03	83	7	0	2	7	0	2	91	9	59
2019	CS-04	63	20	10	2	2	2	0	85	5	41
2019	CS-05	59	18	12	0	6	6	0	81	6	17
2018	CS	68	14	4	1	7	1	4	87	9	94
2018	CS-02	67	7	13	0	13	0	0	73	13	15
2018	CS-03	75	11	0	0	11	0	4	89	11	28
2018	CS-04	68	16	6	0	0	3	6	93	0	31
2017	CS	70	15	6	4	2	0	2	87	6	126
2017	CS-01	84	5	5	5	0	0	0	89	5	19
2017	CS-02	61	25	8	4	4	0	0	85	7	28
2017	CS-03	78	10	7	0	2	0	2	90	3	40
2017	CS-04	64	17	3	10	3	0	3	83	13	31

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	18	8	2	1	1	1	89	3	164
2020	CS-01	100	0	0	0	0	0	0	100	0	11
2020	CS-02	81	10	5	5	0	0	0	90	5	21
2020	CS-03	70	13	8	2	3	2	2	86	5	61
2020	CS-04	70	18	11	0	0	0	0	89	0	44
2020	CS-05	48	41	7	4	0	0	0	89	4	27
2019	CS	60	26	7	3	4	0	1	86	7	169
2019	CS-01	71	24	0	0	5	0	0	95	5	21
2019	CS-02	73	15	8	4	0	0	0	88	4	26
2019	CS-03	64	24	5	0	7	0	0	88	7	59
2019	CS-04	39	37	12	7	2	0	2	78	10	41
2019	CS-05	53	29	12	6	0	0	0	82	6	17
2018	CS	57	28	9	3	2	0	1	86	5	94
2018	CS-02	47	33	13	7	0	0	0	80	7	15
2018	CS-03	56	30	7	0	7	0	0	85	7	27
2018	CS-04	69	19	9	0	0	0	3	90	0	32
2017	CS	66	24	7	2	1	0	1	90	2	125
2017	CS-01	68	21	11	0	0	0	0	89	0	19
2017	CS-02	56	29	4	7	0	0	4	88	7	28
2017	CS-03	69	20	8	0	3	0	0	90	3	39
2017	CS-04	75	19	6	0	0	0	0	94	0	31

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	17	5	3	4	1	1	88	7	161
2020	CS-01	100	0	0	0	0	0	0	100	0	11
2020	CS-02	76	19	5	0	0	0	0	95	0	21
2020	CS-03	68	17	7	2	3	2	2	88	5	59
2020	CS-04	67	19	2	2	9	0	0	86	12	43
2020	CS-05	59	22	7	11	0	0	0	81	11	27
2019	CS	59	18	9	6	8	0	1	77	14	169
2019	CS-01	62	5	14	5	10	0	5	70	15	21
2019	CS-02	73	12	4	4	8	0	0	85	12	26
2019	CS-03	68	15	5	5	7	0	0	83	12	59
2019	CS-04	41	29	12	10	7	0	0	71	17	41
2019	CS-05	41	24	18	6	12	0	0	65	18	17
2018	CS	55	22	12	1	10	0	1	77	11	93
2018	CS-02	47	20	13	0	20	0	0	67	20	15
2018	CS-03	65	15	8	0	12	0	0	81	12	26
2018	CS-04	56	28	9	3	0	0	3	87	3	32
2017	CS	59	27	7	4	3	0	0	85	7	123
2017	CS-01	72	22	6	0	0	0	0	94	0	18
2017	CS-02	43	46	4	7	0	0	0	89	7	28
2017	CS-03	69	20	3	5	3	0	0	90	8	39
2017	CS-04	46	24	20	0	10	0	0	70	10	30

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	69	12	3	2	0	0	14	94	2	164
2020	CS-01	73	0	0	0	0	0	27	100	0	11
2020	CS-02	90	5	0	0	0	0	5	100	0	21
2020	CS-03	67	7	2	0	0	0	25	98	0	61
2020	CS-04	75	14	0	5	0	0	7	95	5	44
2020	CS-05	44	33	15	4	0	0	4	81	4	27
2019	CS	64	10	2	1	1	0	23	95	2	168
2019	CS-01	57	0	0	0	0	0	43	100	0	21
2019	CS-02	77	0	0	0	0	0	23	100	0	26
2019	CS-03	61	8	3	0	2	0	25	93	2	59
2019	CS-04	63	18	3	5	0	0	13	91	6	40
2019	CS-05	59	24	6	0	0	0	12	93	0	17
2018	CS	54	13	4	4	0	1	23	88	6	91
2018	CS-02	47	20	7	0	0	0	27	91	0	15
2018	CS-03	58	12	8	0	0	0	23	90	0	26
2018	CS-04	61	10	3	6	0	0	19	88	8	31
2017	CS	68	10	2	0	2	0	18	95	2	126
2017	CS-01	84	0	0	0	0	0	16	100	0	19
2017	CS-02	65	11	0	0	0	0	25	100	0	28
2017	CS-03	65	15	5	0	5	0	10	89	6	40
2017	CS-04	61	6	3	0	0	0	30	95	0	31

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	14	7	1	2	3	90	3	164
2020	CS-01	82	9	0	0	0	9	100	0	11
2020	CS-02	86	5	5	0	0	5	95	0	21
2020	CS-03	74	13	5	3	2	3	90	5	61
2020	CS-04	76	16	7	0	0	2	93	0	45
2020	CS-05	54	23	15	0	8	0	77	8	26
2019	CS	74	17	3	2	1	4	94	3	167
2019	CS-01	71	14	0	0	5	10	95	5	21
2019	CS-02	96	4	0	0	0	0	100	0	25
2019	CS-03	69	20	2	2	0	7	96	2	59
2019	CS-04	75	15	5	3	0	3	92	3	40
2019	CS-05	53	29	12	6	0	0	82	6	17
2018	CS	54	26	10	3	2	5	84	6	94
2018	CS-02	60	27	13	0	0	0	87	0	15
2018	CS-03	59	22	7	4	4	4	85	8	27
2018	CS-04	47	34	6	0	0	13	93	0	32
2017	CS	75	15	6	1	1	2	92	2	125
2017	CS-01	84	5	5	0	0	5	94	0	19
2017	CS-02	82	11	4	0	0	4	96	0	28
2017	CS-03	67	15	13	3	3	0	82	5	39
2017	CS-04	72	25	0	0	0	3	100	0	31

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	17	13	2	5	1	1	79	7	164
2020	CS-01	73	0	18	9	0	0	0	73	9	11
2020	CS-02	67	10	10	0	10	5	0	80	10	21
2020	CS-03	64	16	8	2	7	2	2	83	8	61
2020	CS-04	58	16	22	2	2	0	0	73	4	45
2020	CS-05	46	35	12	4	4	0	0	81	8	26
2019	CS	72	15	5	3	3	1	1	89	6	169
2019	CS-01	67	10	10	0	10	5	0	80	10	21
2019	CS-02	69	15	8	0	8	0	0	85	8	26
2019	CS-03	71	15	7	5	2	0	0	86	7	59
2019	CS-04	83	10	2	2	0	0	2	95	3	41
2019	CS-05	71	18	0	6	0	0	6	94	6	17
2018	CS	62	26	4	4	2	0	2	89	7	94
2018	CS-02	47	27	20	7	0	0	0	73	7	15
2018	CS-03	67	26	0	4	4	0	0	93	7	27
2018	CS-04	69	25	0	0	0	0	6	100	0	32
2017	CS	68	17	8	2	4	0	2	86	6	126
2017	CS-01	53	11	16	5	16	0	0	63	21	19
2017	CS-02	54	25	18	4	0	0	0	79	4	28
2017	CS-03	80	12	2	2	2	0	0	93	5	40
2017	CS-04	71	16	3	0	3	0	6	93	3	31

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	34	10	4	4	1	1	82	8	164
2020	CS-01	55	45	0	0	0	0	0	100	0	11
2020	CS-02	43	24	29	5	0	0	0	67	5	21
2020	CS-03	43	33	11	3	8	0	2	77	12	61
2020	CS-04	56	31	7	4	2	0	0	87	7	45
2020	CS-05	46	42	0	4	4	4	0	92	8	26
2019	CS	60	24	12	2	2	0	1	84	4	168
2019	CS-01	70	20	10	0	0	0	0	90	0	20
2019	CS-02	46	31	15	0	8	0	0	77	8	26
2019	CS-03	56	34	7	2	2	0	0	90	3	59
2019	CS-04	61	17	15	5	0	0	2	80	5	41
2019	CS-05	65	12	24	0	0	0	0	76	0	17
2018	CS	46	29	21	2	1	0	1	75	3	94
2018	CS-02	33	27	33	0	7	0	0	60	7	15
2018	CS-03	48	30	19	4	0	0	0	78	4	27
2018	CS-04	47	28	22	0	0	0	3	77	0	32
2017	CS	50	27	13	6	1	0	3	80	7	126
2017	CS-01	42	26	5	21	5	0	0	68	26	19
2017	CS-02	43	29	14	11	0	0	4	74	11	28
2017	CS-03	53	27	15	2	0	0	2	82	3	40
2017	CS-04	55	23	16	0	0	0	6	83	0	31

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	36	20	7	4	70	10	164
2020	CS-01	64	27	9	0	0	91	0	11
2020	CS-02	48	33	5	10	5	81	14	21
2020	CS-03	31	36	23	7	3	67	10	61
2020	CS-04	27	40	22	9	2	67	11	45
2020	CS-05	31	35	23	4	8	65	12	26

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	41	30	12	6	0	52	18	165
2020	CS-01	27	64	9	0	0	0	91	0	11
2020	CS-02	19	52	19	10	0	0	71	10	21
2020	CS-03	11	38	33	11	7	0	49	18	61
2020	CS-04	4	40	38	11	7	0	44	18	45
2020	CS-05	7	33	26	22	11	0	41	33	27
2019	CS	20	33	31	11	5	0	53	17	169
2019	CS-01	33	38	19	5	5	0	71	10	21
2019	CS-02	19	35	27	12	8	0	54	19	26
2019	CS-03	25	31	32	5	7	0	56	12	59
2019	CS-04	7	27	37	24	5	0	34	29	41
2019	CS-05	6	53	29	12	0	0	59	12	17
2018	CS	13	30	34	15	7	1	43	23	94
2018	CS-02	13	53	13	13	7	0	67	20	15
2018	CS-03	11	29	29	18	14	0	39	32	28
2018	CS-04	13	25	41	16	3	3	39	19	32
2017	CS	9	34	33	18	6	1	43	23	126
2017	CS-01	11	47	21	11	5	5	61	17	19
2017	CS-02	4	36	32	25	4	0	39	29	28
2017	CS-03	16	37	35	10	2	0	53	12	40
2017	CS-04	6	25	39	20	10	0	32	30	31

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	23	36	26	6	0	31	33	163
2020	CS-01	0	9	9	64	18	0	82	9	11
2020	CS-02	5	19	14	52	10	0	62	24	21
2020	CS-03	7	23	46	21	3	0	25	30	61
2020	CS-04	12	26	44	16	2	0	19	37	43
2020	CS-05	22	26	30	15	7	0	22	48	27
2019	CS	9	21	30	22	17	0	39	30	168
2019	CS-01	5	5	25	15	50	0	65	10	20
2019	CS-02	4	27	35	12	23	0	35	31	26
2019	CS-03	12	14	31	31	14	0	44	25	59
2019	CS-04	12	32	37	12	7	0	20	44	41
2019	CS-05	6	35	24	24	12	0	35	41	17
2018	CS	10	17	46	17	10	1	27	27	94
2018	CS-02	7	13	47	20	7	7	29	21	15
2018	CS-03	19	11	48	15	7	0	22	30	27
2018	CS-04	3	25	47	16	9	0	25	28	32
2017	CS	7	25	36	20	12	1	32	32	126
2017	CS-01	11	21	21	16	32	0	47	32	19
2017	CS-02	11	25	39	11	11	4	22	37	28
2017	CS-03	5	12	40	27	15	0	43	17	40
2017	CS-04	3	43	35	19	0	0	19	46	31

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	39	12	6	2	2	80	8	165
2020	CS-01	73	27	0	0	0	0	100	0	11
2020	CS-02	52	29	10	5	5	0	81	10	21
2020	CS-03	26	44	16	7	3	3	73	10	61
2020	CS-04	40	47	11	2	0	0	87	2	45
2020	CS-05	44	30	7	15	0	4	77	15	27
2019	CS	36	34	17	5	4	5	73	9	169
2019	CS-01	33	24	29	0	5	10	63	5	21
2019	CS-02	27	35	19	4	8	8	67	13	26
2019	CS-03	37	36	14	5	3	5	77	9	59
2019	CS-04	37	37	17	7	2	0	73	10	41
2019	CS-05	41	29	12	12	0	6	75	13	17
2018	CS	31	46	15	4	2	2	78	7	94
2018	CS-02	27	53	7	7	0	7	86	7	15
2018	CS-03	33	41	15	7	4	0	74	11	27
2018	CS-04	34	53	9	3	0	0	88	3	32
2017	CS	18	48	23	5	4	3	67	9	126
2017	CS-01	5	42	37	5	5	5	50	11	19
2017	CS-02	11	43	32	4	7	4	56	12	28
2017	CS-03	27	58	7	5	2	0	85	7	40
2017	CS-04	26	45	23	6	0	0	71	6	31

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	31	14	9	4	2	73	13	164
2020	CS-01	64	27	0	9	0	0	91	9	11
2020	CS-02	48	24	24	0	5	0	71	5	21
2020	CS-03	33	33	15	8	8	2	68	17	60
2020	CS-04	42	31	9	13	0	4	77	14	45
2020	CS-05	37	33	19	7	4	0	70	11	27

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	22	10	10	5	1	1	75	15	164
2020	CS-01	73	18	9	0	0	0	0	91	0	11
2020	CS-02	60	15	20	5	0	0	0	75	5	20
2020	CS-03	51	21	7	11	7	2	2	75	19	61
2020	CS-04	51	22	4	16	7	0	0	73	22	45
2020	CS-05	41	30	19	7	4	0	0	70	11	27

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	26	10	4	1	2	1	85	5	161
2020	CS-01	64	27	0	0	0	9	0	100	0	11
2020	CS-02	65	30	0	0	5	0	0	95	5	20
2020	CS-03	53	25	12	3	2	2	3	82	5	60
2020	CS-04	56	21	12	9	0	2	0	79	10	43
2020	CS-05	52	33	15	0	0	0	0	85	0	27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	36	16	8	4	1	73	12	165
2020	CS-01	64	36	0	0	0	0	100	0	11
2020	CS-02	48	29	19	5	0	0	76	5	21
2020	CS-03	33	36	15	8	7	2	70	15	61
2020	CS-04	29	47	18	2	4	0	76	7	45
2020	CS-05	33	26	19	22	0	0	59	22	27
2019	CS	32	34	12	12	7	3	68	20	169
2019	CS-01	48	24	19	0	10	0	71	10	21
2019	CS-02	31	31	8	4	15	12	70	22	26
2019	CS-03	29	41	14	12	3	2	71	16	59
2019	CS-04	27	32	15	17	10	0	59	27	41
2019	CS-05	29	35	0	29	0	6	69	31	17
2018	CS	24	39	19	12	4	2	65	16	95
2018	CS-02	33	40	20	7	0	0	73	7	15
2018	CS-03	32	18	32	7	11	0	50	18	28
2018	CS-04	16	56	9	13	0	6	77	13	32
2017	CS	13	44	21	12	7	3	58	20	126
2017	CS-01	5	37	47	0	11	0	42	11	19
2017	CS-02	7	39	25	22	7	0	47	29	28
2017	CS-03	30	45	7	7	5	5	79	13	40
2017	CS-04	3	54	16	20	6	0	57	26	31

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	36	8	6	3	1	1	83	9	165
2020	CS-01	73	18	9	0	0	0	0	91	0	11
2020	CS-02	48	19	10	19	5	0	0	67	24	21
2020	CS-03	43	41	5	8	3	0	0	84	11	61
2020	CS-04	38	42	13	0	4	2	0	82	5	45
2020	CS-05	52	33	4	4	0	4	4	92	4	27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	31	11	9	2	2	1	77	11	162
2020	CS-01	73	18	9	0	0	0	0	91	0	11
2020	CS-02	50	20	10	20	0	0	0	70	20	20
2020	CS-03	36	31	18	10	3	2	0	68	13	61
2020	CS-04	38	42	7	7	4	2	0	82	11	45
2020	CS-05	56	28	4	4	0	4	4	91	4	25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	31	17	5	1	2	3	76	7	162
2020	CS-01	73	27	0	0	0	0	0	100	0	11
2020	CS-02	58	11	16	16	0	0	0	68	16	19
2020	CS-03	38	34	18	2	2	2	5	77	4	61
2020	CS-04	24	40	22	7	2	2	2	67	9	45
2020	CS-05	46	27	12	4	0	8	4	83	4	26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	23	13	3	1	2	2	82	4	164
2020	CS-01	82	18	0	0	0	0	0	100	0	11
2020	CS-02	57	19	14	10	0	0	0	76	10	21
2020	CS-03	52	25	18	2	0	2	2	80	2	61
2020	CS-04	49	29	16	2	0	2	2	81	2	45
2020	CS-05	65	15	4	4	4	4	4	88	8	26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	21	5	1	8	1	93	1	164
2020	CS-01	82	9	9	0	0	0	91	0	11
2020	CS-02	67	19	10	0	5	0	90	0	21
2020	CS-03	59	30	2	2	7	2	96	2	61
2020	CS-04	64	18	7	0	11	0	93	0	45
2020	CS-05	69	12	8	0	12	0	91	0	26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	30	14	3	1	6	81	5	163
2020	CS-01	55	27	9	0	0	9	90	0	11
2020	CS-02	52	19	19	10	0	0	71	10	21
2020	CS-03	38	28	25	3	0	5	70	4	60
2020	CS-04	44	40	4	0	4	7	90	5	45
2020	CS-05	58	27	4	4	0	8	92	4	26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	27	7	4	1	1	87	6	162
2020	CS-01	82	18	0	0	0	0	100	0	11
2020	CS-02	62	24	10	5	0	0	86	5	21
2020	CS-03	57	23	10	5	2	3	83	7	61
2020	CS-04	58	23	9	7	2	0	81	9	43
2020	CS-05	54	46	0	0	0	0	100	0	26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	21	7	2	2	1	89	4	164
2020	CS-01	100	0	0	0	0	0	100	0	11
2020	CS-02	62	19	14	5	0	0	81	5	21
2020	CS-03	56	31	7	2	3	2	88	5	61
2020	CS-04	78	16	7	0	0	0	93	0	45
2020	CS-05	69	15	8	4	4	0	85	8	26

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	55	10	6	0	0	0	84	6	49
2020	CS-05	30	43	17	9	0	0	0	74	9	23
2019	CS	28	49	10	5	3	3	3	81	8	39
2019	CS-04	29	41	18	0	6	0	6	75	6	17
2019	CS-05	27	45	9	18	0	0	0	73	18	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	98	2	49
2020	CS-05	100	0	23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	25	15	19	6	0	4	59	26	48
2020	CS-05	26	30	13	17	9	0	4	59	27	23

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	165
2020	CS-01	0	100	11
2020	CS-02	14	86	21
2020	CS-03	8	92	61
2020	CS-04	11	89	45
2020	CS-05	4	96	27

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	165
2020	CS-01	0	100	11
2020	CS-02	19	81	21
2020	CS-03	10	90	61
2020	CS-04	2	98	45
2020	CS-05	4	96	27
2019	CS	9	91	168
2019	CS-01	10	90	21
2019	CS-02	8	92	26
2019	CS-03	10	90	59
2019	CS-04	8	93	40
2019	CS-05	6	94	17
2017	CS	7	93	126
2014	CS	14	86	117
2014	CS-02	19	81	26
2014	CS-03	17	83	29

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	67	33	12
2019	CS	93	7	15
2014	CS	81	19	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	CS	36	21	36	7	0	0	0	57	7	14
2014	CS	69	8	8	8	8	0	0	77	15	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	27	6	1	1	1	4	91	3	165
2020	CS-01	82	9	0	0	0	0	9	100	0	11
2020	CS-02	62	33	0	5	0	0	0	95	5	21
2020	CS-03	56	31	5	0	2	2	5	93	2	61
2020	CS-04	58	20	13	2	2	0	4	81	5	45
2020	CS-05	63	30	4	0	0	4	0	96	0	27

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	53	24	2	73	27	165
2020	CS-01	18	36	45	0	67	33	11
2020	CS-02	24	71	5	0	75	25	21
2020	CS-03	18	57	23	2	76	24	61
2020	CS-04	20	51	27	2	72	28	45
2020	CS-05	22	41	30	7	65	35	27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	33
2020	CS-03	18	82	11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	24	24	15	33	3	0	25	50	33
2020	CS-03	0	27	36	9	27	0	0	27	36	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	15	6	30	39	6	0	19	74	33
2020	CS-03	9	27	0	18	45	0	0	36	64	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	19	11	5	7	2	7	75	13	165
2020	CS-01	82	9	9	0	0	0	0	91	0	11
2020	CS-02	52	19	14	0	5	5	5	79	5	21
2020	CS-03	51	20	10	8	3	2	7	77	13	61
2020	CS-04	40	20	11	7	13	0	9	66	22	45
2020	CS-05	44	22	11	0	11	4	7	75	13	27
2019	CS	40	17	16	10	10	2	4	62	21	166
2019	CS-01	67	19	0	0	10	0	5	90	10	21
2019	CS-02	38	12	19	8	12	12	0	57	22	26
2019	CS-03	45	16	17	7	9	0	7	65	17	58
2019	CS-04	22	22	20	22	12	0	2	45	35	41
2019	CS-05	38	13	19	13	6	6	6	57	21	16
2018	CS	33	15	13	13	19	1	6	52	34	94
2018	CS-02	27	20	7	7	27	0	13	54	38	15
2018	CS-03	36	11	7	18	25	0	4	48	44	28
2018	CS-04	26	16	19	16	16	0	6	45	34	31

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence