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Citizenship and Immigration Canada
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Supplementary Information
- Status Report on Major Crown Projects
- Transfer Payments Programs (Details on)
- Horizontal Initiatives
Status Report on Major Crown Project ($ Millions)
GLOBAL CASE MANAGEMENT SYSTEM
Description
The Global Case Management System (GCMS) is a multi-year program that will replace several business systems of Citizenship and Immigration Canada (CIC) and the Canada Border Services Agency (CBSA). It is an integrated, case-management-based set of applications and infrastructure components that will support the client operations of CIC and the CBSA.
Once in place, the GCMS will improve overall program integrity, effectiveness and client-service delivery. It will also facilitate communications and data sharing between CIC and the CBSA and with our other partners for the purposes of the administration of IRPA. In addition, the GCMS will provide the technological foundation to support new business initiatives and capitalize on innovative technology.
Project Phase: The GCMS project is currently in the development phase of its second release
Lead Department: Citizenship and Immigration Canada
Participating Agency: Canada Border Services Agency
Contracting Authority: Public Works and Government Services Canada
Prime Contractor: Accenture Inc., 160 Elgin Street, Suite 2100, Ottawa, ON K2P 2C4
| Major Milestones | Date |
|---|---|
| Treasury Board approved full funding for the GCMS project at the same time as CIC's Treasury Board submission on the implementation of policy reforms and the new Immigration and Refugee Protection Act. | August 2000 |
| Treasury Board granted preliminary project approval and major Crown project designation to the GCMS. | March 2001 |
| Treasury Board granted Effective Project Approval (EPA) to the GCMS. | January 2002 |
| Request for proposal for the acquisition of a commercial, case management off-the-shelf software package posted for tender by Public Works and Government Services Canada. | February 2002 |
| Contract for the case management off-the-shelf software package awarded. | March 2003 |
| Business modelling and high-level requirements completed. | May 2003 |
| Treasury Board granted Amended Effective Project Approval to the GCMS. | October 2003 |
| The first GCMS business component (Citizenship) was implemented. | September 2004 |
| Treasury Board granted a second Amendment to the Effective Project Approval. | September 2005 |
| Preliminary findings of the System Under Development Audit of the GCMS project were available at the time of the amended EPA submission, and the final report was presented in November 2005. | November 2005 |
| To Come | Date |
| Development of remaining GCMS functionality (Immigration Facilitation, and Enforcement and Refugees). | October 2006 |
| Implementation of the remaining GCMS functionality (Immigration Facilitation, and Enforcement and Refugees). | December 2006 to August 2007 |
Progress Report and Explanation of Variances
- Preliminary project approval was obtained from Treasury Board on March 1, 2001, with a planned cost of $194.8 million.
- Effective project approval was obtained from Treasury Board on January 31, 2002, with a planned cost of $194.8 million and a completion date of March 31, 2005.
- Shortly after the preliminary project approval, a decision was made to acquire and configure a commercial client relationship management software package rather than custom develop the functionality required for the GCMS. This necessitated a lengthy competitive procurement process that began in March 2001, with an expected completion date of July 1, 2002. Cumulative procurement and contracting delays beyond CIC control, totalling nine months, prevented the contract from being awarded until March 26, 2003. This delay affected activities and resources highly dependent on the outcome of the procurement process. While the project undertook steps to mitigate the impact of the delay, the cost of the delay was assessed at $7.8 million.
- Approval of an amended EPA was obtained from Treasury Board on October 9, 2003. In recognition of the impact of the procurement delay, Treasury Board increased the project spending authority by $7.8 million to $202.6 million. Subsequent implementation plans addressed the impact of the procurement delay and adjusted the overall project completion date to December 31, 2005.
- The transfer of certain CIC functions to the newly created Canada Border Services Agency (CBSA) beginning in December 2003, as well as lessons learned from the first GCMS deployment in September 2004, necessitated further adjustments to the GCMS project plan. These changes formed the basis of a second amendment to the effective project approval, granted by Treasury Board in September 2005, and resulted in a net increase of $40.2 million to the project budget over two additional fiscal years, for a total budget of $242.8 million between fiscal years 2000-2001 and 2007-2008. The increase includes approved new functionalities related to security which were not in the original project ($6.2M) and a $16.3M contingency (only $5.7M of this contingency has been allocated as of January 2006). Despite significant schedule adjustments, the forecasted variance over original project objectives, excluding the procurement delay, funded scope changes, and contingency, is about 10%.
- In preparing for the September 2005 A/EPA, the Treasury Board Secretariat requested that a System under Development Audit (SUD) be performed on GCMS. Preliminary audit findings were available at the time of the amended EPA submission and final SUD audit results were released in November 2005. The SUD indicates that GCMS, despite its complex and challenging nature, is healthy as long as the project management team can bring more discipline in some project management elements such as the management of an integrated schedule and tracking vendor performance. All of the SUD audit recommendations have been accepted and corrective actions have been taken. As part of the amended EPA, the current implementation schedule has been extended to reflect the time required to finalize business requirements, to complete the functional design, to configure and test the application, to incorporate the approved functional scope enhancements, and to complete the overseas rollout in a series of staged deployments to minimize operational disruption.
Industrial Benefits
- The GCMS is an administrative system for delivering on the CIC and CBSA mandates and ensuring operational service effectiveness.
Citizenship and Immigration Canada
Details on Transfer Payment Programs
| Program Activity |
Forecast
spending 2005–2006 (Note 1) |
Planned
spending 2006–2007 |
Planned
spending 2007–2008 |
Planned
spending 2008–2009 |
| Integration Program – Grants | ||||
| Grant for the Canada-Quebec Accord | 188.4 | 196.2 | 206.2 | 244.3 |
| Institute for Canadian Citizenship (Note 2) |
3.0 | 0 | 0 | |
| Total grants | 188.4 | 199.2 | 206.2 | 244.3 |
| Canada's Role in International Migration and Protection – Contributions | ||||
| Migration Policy Development (Note 3) |
0.3 | 0.3 | 0.3 | 0.3 |
| International Organisation for Migration | 1.5 | 2.0 | 2.0 | 2.0 |
| Integration Program – Contributions | ||||
| Immigrant Settlement and Adaptation Program | 48.4 | 104.4 | 119.9 | 149.9 |
| Host Program | 3.5 | 7.4 | 7.6 | 9.3 |
| Language Instruction for Newcomers to Canada | 94.1 | 190.1 | 207.3 | 250.8 |
| Contributions to provinces (Note 4) | 49.0 | 87.5 | 96.0 | 114.9 |
| Resettlement Assistance Program | 44.2 | 44.6 | 44.6 | 44.6 |
| Total contributions | 241.0 | 436.3 | 477.7 | 571.8 |
| Total transfer payments | 429.4 | 635.5 | 683.9 | 816.1 |
Note 1. Includes Main Estimates plus additional authorities for the Canada-Quebec Accord. No Governor General Special warrants were requested for Vote 5 Contributions.
Note 2. Represents resources approved for 2006-2007 for the payment of a new grant to establish the Institute for Canadian Citizenship.
Note 3. Migration Policy Development provides funding to several organizations including Regional Conference on Migration (RCM or "Puebla") and the Intergovernmental Consultations on Asylum, Refugee and Migration Policies in Europe (IGC).
Note 4. Contributions to provinces include contributions to British Columbia and Manitoba.
Explanation of change: Planned spending for 2006–2007 increases by $206M over 2005-2006 and includes new resources of $97M for the Canada-Ontario Immigration Agreement, $50M for new Settlement funding, $24M for the extension of Settlement services nationally, $12M for integration costs related to inventory reduction of parents and grandparents, $8M increased costs under the Canada-Quebec Accord, $6M for the immigration website (portal) and $4M for the Action Plan against Racism.
Planned spending increases by $48M in 2007–2008 and $132M in 2008-2009 reflecting additional resources added to the Canada-Ontario Immigration Agreement, Settlement funding, and the Canada-Quebec Accord.
For further information on the above-mentioned transfer payment programs, see http://www.tbs-sct.gc.ca/est-pre/estime.asp.
Horizontal Initiative – Enhanced Language Training Initiative |
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1. Name of Horizontal Initiative: Enhanced Language Training Initiative (ELT) [note 1] |
2. Name of Lead Department(s): Citizenship and Immigration Canada (CIC) |
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3. Start Date of the Horizontal Initiative: 2003 |
4. End Date of the Horizontal Initiative: Linked to the renewal of the terms and conditions of the Immigrant Settlement and Adaptation Program by March 31, 2010. |
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5. Total Federal Funding Allocation:See footnote. |
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6. Description of the Horizontal Initiative: The objective of ELT is to provide job-specific language training to immigrants at Canadian Language Benchmarks (CLB) levels 7-10 in larger centres and CLB levels 1-10 in smaller centres where no language training infrastructure exists. ELT projects must include a cost-sharing plan that will contribute at least half the costs in the form of funds, in-kind contributions, services, tools or facilities. Service delivery projects must also include a bridge-to-work component, such as: access to internships; temporary or permanent work placement opportunities; a mentorship component to enable skilled immigrants to meet peers and begin developing a network in their chosen field of employment; or help with professional licensure and job search. The ELT initiative is an important component of the Government of Canada's efforts to attract highly skilled workers and ensure more successful integration of immigrants into the economy and communities. |
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7. Shared Outcome(s): The strategic outcome of the ELT is employment for immigrants that is commensurate with their education and experience. In addition, ELT assists in providing employers with a broader pool of skilled workers ready to access the labour market. |
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8. Governance Structure(s): The ELT is a component of the Immigrant Settlement and Adaptation Program. As such, the federal partner (CIC) is governed by Treasury Board approved terms and conditions and financial directives, the Financial Administration Act, the Settlement Manual, and the Contribution Accountability Framework (CAF), which is currently being implemented in stages. The CAF ensures the accountability of settlement expenditures through the monitoring of service delivery and the evaluation of program effectiveness. Information collected will also be used to identify program changes that will enhance the integration of immigrants into Canadian society. There are five key elements in the CAF: performance measurement, evaluation, contribution agreement process, management control (where applicable, under an agreement), and provincial-territorial accountability. Service provider partners are governed by contribution agreements entered into with the federal government. |
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| 9. Federal Partners Involved in each Program | 10. Name of Programs | 11. Total Allocation ($ millions) |
12. Planned Spending for 2006/07 ($ millions) |
13. Expected Results for 2006/07 |
| 1. CIC | (a) ELT | $28.3 M |
$28.3 M includes $ 3M of reprofiled funds from the 2005-2006 fiscal year. |
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| Total $28.3 M | Total $28.3 M* | |||
| 14. Results to be achieved by Non-Federal Partners (if applicable): Under existing federal-provincial agreements, the provinces of British Columbia and Manitoba administer ELT projects within their respective provinces. CIC and Alberta co-manage ELT projects. In 2004-2005 CIC entered into contribution agreements with the provinces of Ontario and Saskatchewan. Another agreement was signed with Saskatchewan in 2005-2006. In addition, CIC signed a Memorandum of Understanding with the province of Nova Scotia in 2004-2005. | ||||
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15. Contact Information: Jean Séguin |
16. Approved by: Rose Kattackal |
17. Date Approved: January 23, 2006 |
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* This amount is part of the Immigrant Settlement and Adaptation Program planned spending of $103.0 M.
Horizontal Initiative – Host |
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1. Name of Horizontal Initiative: Host |
2. Name of Lead Department(s): Citizenship and Immigration Canada (CIC) |
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3. Start Date of the Horizontal Initiative: 1984 |
4. End Date of the Horizontal Initiative: Terms and conditions must be renewed by March 31, 2010. |
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5. Total Federal Funding Allocation: $6.7 M |
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6. Description of the Horizontal Initiative: The objective of the Host Program is to help immigrants overcome the stress of moving to a new country. Volunteers familiar with Canadian ways help newcomers to, among other things, learn about available services and how to use them, practice English and French, get contacts in their field of work and participate in the community. At the same time, host Canadians learn about new cultures, other lands and different languages; they make new friends and they strengthen community life. |
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7. Shared Outcome(s): The strategic outcome of Host is to provide settlement services to newcomers to facilitate their social, cultural, economic and political integration so they may become participating members of Canadian society as quickly as possible. |
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8. Governance Structure(s): The federal partner (CIC) is governed by Treasury Board approved terms and conditions and financial directives, the Financial Administration Act, the Settlement Manual, and the Contribution Accountability Framework (CAF), which is currently being implemented in stages. The CAF ensures the accountability of settlement expenditures through the monitoring of service delivery and the evaluation of program effectiveness. Information collected will also be used to identify program changes that will enhance the capacity of newcomers to integrate into Canadian society. There are five key elements in the CAF: performance measurement, evaluation, contribution agreement process, management control, and provincial-territorial accountability (where applicable, under an agreement). Service provider partners are governed by contribution agreements entered into with the federal government. Settlement services are also provided to newcomers to Canada by provinces which have signed settlement services agreements with the Government of Canada. Settlement funding is provided through Alternative Funding Arrangements. Currently two provinces have signed such agreements: British Columbia (latest agreement signed April 5, 2004) and Manitoba (latest agreement signed June 2, 2003). The two provincial governments maintain primary responsibility for the design, administration and delivery of settlement and integration services for immigrants in their own provinces. They provide and manage settlement services comparable to those offered by CIC. Settlement services in the province of Quebec are governed by the Canada-Quebec Accord, signed in 1991, under which Quebec receives federal funding in the form of a grant and has the responsibility for selecting immigrants and providing settlement services to newcomers. |
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| 9. Federal Partners Involved in each Program | 10. Name of Programs | 11. Total Allocation ($ millions) |
12. Planned Spending for 2006/07 ($ millions) |
13. Expected Results for 2006/07 |
| 1. N/A | a. Host | $6.7 M | $7.4 M |
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| Total $6.7 M | Total $ 7.4 M | |||
| 14. Results to be achieved by Non-Federal Partners (if applicable):Three provinces have special agreements with the federal government regarding the delivery of settlement services. Under the terms of the Canada-Quebec Accord, funds are transferred directly to the Quebec provincial government for settlement services. The provinces of British Columbia and Manitoba have each signed an agreement with CIC and have assumed responsibility for the design, delivery and administration of settlement services. | ||||
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15. Contact Information: Alain Desruisseaux |
16. Approved by: Rose Kattackal |
17. Date Approved: Janurary 23, 2006 |
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Horizontal Initiative – Immigrant Settlement Adaptation Program |
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1. Name of Horizontal Initiative:Immigrant Settlement and Adaptation Program (ISAP) |
2. Name of Lead Department(s): Citizenship and Immigration Canada (CIC) |
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3. Start Date of the Horizontal Initiative: 1974 |
4. End Date of the Horizontal Initiative: Terms and conditions must be renewed by March 31, 2010. |
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5. Total Federal Funding Allocation: $98.1 M |
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6. Description of the Horizontal Initiative: The objective of ISAP is to help immigrants settle and integrate into Canadian society so they may become participating members as soon as possible. ISAP funding is provided to deliver direct services to immigrants such as reception, orientation, translation, interpretation and employment-related services. ISAP services include the Canadian Orientation Abroad (COA) initiative, which aims to provide a realistic view of life in Canada before arrival. Orientation sessions are delivered by international organizations in various countries. Topics include education, climate, housing, cost of living and employment. |
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7. Shared Outcome(s): The strategic outcome of ISAP is to provide settlement services to newcomers to facilitate their social, cultural, economic and political integration so they may become participating members of Canadian society as quickly as possible. |
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8. Governance Structure(s): The federal partner (CIC) is governed by Treasury Board approved terms and conditions and financial directives, the Financial Administration Act, the Settlement Manual, and the Contribution Accountability Framework (CAF), which is currently being implemented in stages. The CAF ensures the accountability of settlement expenditures through the monitoring of service delivery and the evaluation of program effectiveness. Information collected will also be used to identify program changes that will enhance the capacity of newcomers to integrate into Canadian society. There are five key elements in the CAF: performance measurement, evaluation, contribution agreement process, management control (where applicable, under an agreement), and provincial-territorial accountability. Service provider partners are governed by contribution agreements entered into with the federal government. Settlement services are also provided to newcomers to Canada by provinces which have signed settlement services agreements with the Government of Canada. Settlement funding is provided through Alternative Funding Arrangements. Currently two provinces have signed such agreements: British Columbia (latest agreement signed April 5, 2004) and Manitoba (latest agreement signed June 2, 2003). The two provincial governments maintain primary responsibility for the design, administration and delivery of settlement and integration services for immigrants in their own provinces. They provide and manage settlement services comparable to those offered by CIC. Settlement services in the province of Quebec are governed by the Canada-Quebec Accord, signed in 1991, under which Quebec receives federal funding in the form of a grant and has the responsibility for selecting immigrants and providing settlement services to newcomers. |
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| 9. Federal Partners Involved in each Program | 10. Name of Programs | 11. Total Allocation ($ millions) |
12. Planned Spending for 2006/07 ($ millions) |
13. Expected Results for 2006/07 |
| 1 N/A | a. ISAP | $98.1 M | $103.0 M |
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| Total $98.1 M | Total $103.0 M* | |||
| 14. Results to be achieved by Non-Federal Partners (if applicable): Three provinces have special agreements with the federal government regarding the delivery of settlement services. Under the terms of the Canada-Quebec Accord, funds are transferred directly to the Quebec provincial government for settlement services. The provinces of British Columbia and Manitoba have each signed an agreement with CIC and have assumed responsibility for the design, delivery and administration of settlement services. | ||||
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15. Contact Information: Alain Desruisseaux
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16. Approved by: Rose Kattackal |
17. Date Approved: Janurary 23, 2006 |
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* This amount includes $28.3 M for the Enhanced Language Training initiative.
Horizontal Initiative – Language Instruction for Newcomers to Canada |
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1. Name of Horizontal Initiative: Language Instruction for Newcomers to Canada (LINC) |
2. Name of Lead Department(s): Citizenship and Immigration Canada (CIC) |
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3. Start Date of the Horizontal Initiative: 1992 |
4. End Date of the Horizontal Initiative: Terms and conditions must be renewed by March 31, 2010. |
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5. Total Federal Funding Allocation: $181.4 M |
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6. Description of the Horizontal Initiative: The objective of the LINC program is to provide basic language instruction to adult newcomers in one of Canada's official languages. LINC facilitates the social, cultural and economic integration of immigrants and refugees into Canada. In addition, the LINC curriculum includes information that helps orient newcomers to the Canadian way of life. |
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7. Shared Outcome(s): The strategic outcome (objective) of LINC is to provide language training in one of Canada's official languages to adult immigrants in order to facilitate their social, cultural, economic and political integration into Canada so that they may become participating members of Canadian society as quickly as possible. |
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8. Governance Structure(s): The federal partner (CIC) is governed by Treasury Board approved terms and conditions and financial directives, the Financial Administration Act, the Settlement Manual, and the Contribution Accountability Framework (CAF), which is currently being implemented in stages. The CAF ensures the accountability of settlement expenditures through the monitoring of service delivery and the evaluation of program effectiveness. Information collected will also be used to identify program changes that will enhance the capacity of newcomers to integrate into Canadian society. There are five key elements in the CAF: performance measurement, evaluation, contribution agreement process, management control (where applicable, under an agreement), and provincial-territorial accountability. Service provider partners are governed by contribution agreements entered into with the federal government. Settlement services are also provided to newcomers to Canada by provinces which have signed settlement services agreements with the Government of Canada. Settlement funding is provided through Alternative Funding Arrangements. Currently two provinces have signed such agreements: British Columbia (latest agreement signed April 5, 2004) and Manitoba (latest agreement signed June 2, 2003). The two provincial governments maintain primary responsibility for the design, administration and delivery of settlement and integration services for immigrants in their own provinces. They provide and manage settlement services comparable to those offered by CIC. Settlement services in the province of Quebec are governed by the Canada-Quebec Accord, signed in 1991, under which Quebec receives federal funding in the form of a grant and has the responsibility for selecting immigrants and providing settlement services to newcomers. |
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| 9. Federal Partners Involved in each Program | 10. Name of Programs | 11. Total Allocation ($ millions) |
12. Planned Spending for 2006/07 ($ millions) |
13. Expected Results for 2006/07 |
| 1. N/A | a. LINC | $181.4 M | $190.1 M |
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| Total $181.4 M | Total $190.1 M | |||
| 14. Results to be achieved by Non-Federal Partners (if applicable): Three provinces have special agreements with the federal government regarding the delivery of settlement services. Under the terms of the Canada-Quebec Accord, funds are transferred directly to the Quebec provincial government for settlement services. The provinces of British Columbia and Manitoba have each signed an agreement with CIC and have assumed responsibility for the design, delivery and administration of settlement services. | ||||
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15. Contact Information: Alain Desruisseaux
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16. Approved by: Rose Kattackal
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17. Date Approved: Janurary 23, 2006 |
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Horizontal Initiative – Resettlement Assistance Program |
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1. Name of Horizontal Initiative: Resettlement Assistance Program (RAP) |
2. Name of Lead Department(s): Citizenship and Immigration Canada (CIC) |
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3. Start Date of the Horizontal Initiative:1998 |
4. End Date of the Horizontal Initiative: Terms and conditions must be renewed by March 31, 2010. |
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5. Total Federal Funding Allocation: $44.6 M |
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6. Description of the Horizontal Initiative: The RAP provides income support and a range of other services to government-assisted refugees (GARs) who arrive in Canada following an overseas identification and selection process. Under RAP, income support is provided to GARs for up to 12 months and up to 24 months for those with special needs. Income support amounts are set in line with provincial social assistance rates. Service provider organizations (SPOs) deliver, on behalf of CIC, various settlement and orientation services to GARs within their first 4 to 6 weeks in Canada. These services range from initial reception at the airport to finding permanent accommodation. RAP falls under two of CIC's three strategic outcomes: Reflection of Canadian Values and Interests in the Management of International Migration, including Refugee Protection, as well as Successful Integration of Newcomers and Promotion of Canadian Citizenship. Through this program, Canada welcomes and provides direct financial support to more refugees than any nation other than the United States of America. The 1994 Immigration Consultations confirmed the continued importance of federal involvement in resettling refugees selected from abroad and the importance of continued funding for immediate services to GARs. Some of the lessons learned at that time, which resulted in the transformation of the Adjustment Assistance Program (AAP) into RAP in 1998, continue to be valid today, such as the need for increased coordination among program partners and enhanced flexibility in program design. Further information is available at http://www.cic.gc.ca/english/refugees/resettle-menu.html. |
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7. Shared Outcome(s): The strategic outcome for RAP is to ensure that GARs are sufficiently supported in their adaptation, integration and settlement in Canada. This can best be achieved by coordinating and harmonizing the delivery of refugee programs amongst the service providers and other partners currently involved in refugee integration in order to ensure the seamless delivery of services. To ensure that this outcome is achieved, multi-faceted partnerships need to be continually developed and strengthened at the intra-departmental, inter-departmental, private sponsor, community, provincial, municipal, private sector and service provider/non-governmental levels. |
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8. Governance Structure(s): The federal partner (CIC) is governed by Treasury Board-approved terms and conditions and financial directives, the Financial Administration Act, the RAP Operations Manual, and the Contribution Accountability Framework (CAF), which is currently being implemented in stages. The CAF ensures the accountability of settlement expenditures through the monitoring of service delivery and the evaluation of program effectiveness. Information collected will also be used to identify program changes that will enhance the capacity of newcomers to integrate into Canadian society. There are five key elements in the CAF: performance measurement, evaluation, contribution agreement process, management control (where applicable, under an agreement), and provincial-territorial accountability. Service provider organizations are governed by contribution agreements entered into with CIC. Sponsorship Agreement Holders who undertake to support GARs through the Joint Assistance Sponsorship (JAS) program are governed by the terms of the master Sponsorship Agreement with CIC and individual sponsorship undertakings signed by the organization. Quebec's role in providing support to GARs is governed by the Canada-Quebec Accord. |
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| 9. Federal Partners Involved in each Program | 10. Name of Programs | 11. Total Allocation ($ millions) |
12. Planned Spending for 2006/07 ($ millions) |
13. Expected Results for 2006/07 |
| 1. N/A | (a) RAP | $44.6 M | $44.6 M |
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| Total $44.6 M | Total $44.6 M | |||
| 14. Results to be achieved by Non-Federal Partners (if applicable): SPOs provided services as per contribution agreements. | ||||
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15. Contact Information: Rick Herringer
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16. Approved by: Micheline Aucoin
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17. Date Approved: January 18, 2006 |
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1. Enhanced Language Training is an integral part of the horizontal Internationally Trained Workers Initiative, which involves 14 federal departments and is co-led by Human Resources and Skills Development Canada and Citizenship and Immigration Canada.
