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Section IV — Other Items of Interest
4.1 Other Information
4.1.1 Internal Services
Internal Services refers to the corporate functions that support the delivery of the Agency's plans and priorities. At the Agency, internal services represents approximately 36% of the total employees. They work together with the programs.
The Internal Services program activity is delivered through eleven program sub-activities:
|
Financial Resources ($ thousands) |
2008–2009 |
|---|---|
| Financial Management Services | 1,114 |
| Internal Audit and Evaluation Services | 319 |
| Supply Chain Management Services | 208 |
| Facilities / Asset Management Services | 162 |
| Human Resources Management Services | 1,274 |
| Public Affairs / Communication Services | 946 |
| Information Management | 932 |
| Information Technology | 2,180 |
| Management and Oversight Services | 804 |
| Legal Services | 320 |
| Other Support Delivery Services | 1,221 |
| Total | 9,480 |
|
Human Resources (number of FTEs) |
2008–2009 |
|---|---|
| Financial Management Services | 13 |
| Internal Audit and Evaluation Services | 2 |
| Supply Chain Management Services | 2 |
| Facilities / Asset Management Services | 3 |
| Human Resources Management Services | 14 |
| Public Affairs / Communication Services | 9 |
| Information Management | 10 |
| Information Technology | 15 |
| Management and Oversight Services | 7 |
| Legal Services | 3 |
| Other Support Delivery Services | 13 |
| Total | 91 |
Financial Management develops, maintains, and implements integrated systems, policies, procedures, services, strategic planning, and internal audit for the effective acquisition and stewardship of financial and material resources.
Internal Audit provides annual holistic opinions on the effectiveness and adequacy of risk management, control, and governance processes and reports on individual risk-based audits.
Evaluation services provides evidence-based assessments of the relevance and effectiveness of selected Agency programs to inform decision-making on expenditure management and program improvements.
Supply Chain Management provides procurement and telecommunication services.
Facilities / Asset Management provides facilities, asset management and physical security services.
Human Resources provides effective and timely human resources services and advice to managers, employees, and unions and, working with those stakeholders, leads the Agency's transition to human resources modernization.
Public Affairs / Communications provides advice and support as an integral part of the Agency's planning and overall operations and is responsible for providing internal and external strategies, activities, and products in order to effectively meet the information needs of Canadians. It does so by providing a wide range of stakeholders with timely, accurate, clear, and complete information about the Agency policies, programs, services, and initiatives according to requirements of the Government of Canada Communications Policy.
Information Management provides mail and records services, access to information services, a corporate library, and coordinates implementation of Central Agency initiatives relating to information management.
Information Technology provides computer network hardware, software and support; system development; and information technologies security and planning.
Management and Oversight supports the overall strategic direction setting of the Agency.
Legal Services provides legal advice and counsel.
Other Support Delivery provides editing, translation and quality control services for Agency proceedings; issues and maintains decisions and orders of the Agency; provides registrar services; and co-ordinates ministerial correspondence.
4.1.2 Annual Reports
Annual reports for 1997 to 2006 (covering each calendar year) are available on the Agency's Web site at www.cta.gc.ca.
4.1.3 Contacts for Further Information
Postal address:
Canadian Transportation Agency
Web site: www.cta.gc.ca
Ottawa, Ontario, Canada K1A 0N9
| Performance Area | Contact Name | Title | Telephone Number and E-Mail Address |
|---|---|---|---|
| Legal And Alternative Dispute Resolution Services | Claude Jacques | General Counsel and ADR Service Executive |
(819) 997-9323 claude.jacques@cta-otc.gc.ca |
| Dispute Resolution | Joan MacDonald | Director General |
(819) 953-5074 joan.macdonald@cta-otc.gc.ca |
| Industry Regulation and Determinations | Carole Girard | Senior Director |
(819) 997-8761 carole.girard@cta-otc.gc.ca |
| Corporate Management | Arun Thangaraj | Director General |
(819) 997-6764 arun.thangaraj@cta-otc.gc.ca |
| Finance, Administration and Planning | Michel LeBlanc | Director |
(819) 953-2829 michel.leblanc@cta-otc.gc.ca |
| Communications | Jacqueline Bannister | Director |
(819) 953-7666 jacqueline.bannister@cta-otc.gc.ca |
4.1.4 Legislation and Regulations Administered
The Agency has primary responsibility for the following Act:
| Canada Transportation Act | S.C. 1996, c. 10, as amended |
The Agency shares responsibility for the following Acts:
| Access to Information Act | R.S. 1985, c. A-1 |
| Canada Marine Act | S.C. 1998, c. 10 |
| Canadian Environmental Assessment Act | S.C. 1992, c. 37 |
| Civil Air Navigation Services Commercialization Act | S.C. 1996, c. 20 |
| Coasting Trade Act | S.C. 1992, c. 31 |
| Energy Supplies Emergency Act | R.S. 1985, c. E-9 |
| Financial Administration Act | R.S. 1985, c. F-11 |
| Official Languages Act | R.S. 1985, c. 31 (4th Supp.) |
| Pilotage Act | R.S. 1985, c. P-14 |
| Privacy Act | R.S. 1985, c. P-21 |
| Public Service Modernization Act | S.C. 2003, c. 22 |
| Railway Relocation and Crossing Act | R.S. 1985, c. R-4 |
| Railway Safety Act | R.S. 1985, c. 32 (4th Supp.) |
| Shipping Conferences Exemption Act, 1987 | R.S. 1985, c. 17 (3rd Supp.) |
The Agency has sole responsibility for the following regulations and other statutory instruments:
Air Transportation Regulations
Canadian Transportation Agency Designated Provisions Regulations
Canadian Transportation Agency General Rules
Personnel Training for the Assistance of Persons with Disabilities Regulations
Railway Costing Regulations
Railway Interswitching Regulations
Railway Third Party Liability Insurance Coverage Regulations
Railway Traffic and Passenger Tariffs Regulations
Railway Traffic Liability Regulations
Uniform Classification of Accounts and Related Railway Records
The Agency shares responsibility for the following regulations:
Carriers and Transportation and Grain Handling Undertakings Information Regulations
Railway Company Pay Out of Excess Revenue for the movement of Grain Regulations
The Jacques-Cartier and Champlain Bridges Inc. Regulations
The Seaway International Bridge Corporation, Ltd. Regulations
These Acts and Regulations are available in the "Legislation" section of the Agency's Web site at www.cta.gc.ca/legislation/index_e.html.
