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Strategic Outcome: Multilateral meetings of First Ministers, Ministers and Deputy Ministers are planned and conducted flawlessly.
Program Activity Name: Conference Services
Program Activity Description:
Provision of expert, impartial support services for the planning and conduct of First Ministers, Ministers and Deputy Ministers level federal-provincial-territorial and provincial-territorial conferences.
Financial Resources ($ millions):
2008-2009 |
2009-2010 |
2010-2011 |
6.5 |
6.5 |
6.5 |
Human Resources:
2008-2009 |
2009-2010 |
2010-2011 |
36 |
36 |
36 |
Over the next three years, the Secretariat projects serving approximately 110 to 120 conferences per year.
Measuring Results
As for measuring success in achieving our strategic outcome, a number of performance indicators will be developed to report on expected resources, including those traditionally used, such as:
A modern management agenda, however, requires managers to look beyond activities and outputs to focus on actual results achieved, that is, the impacts and effects of their program services. It requires attention from the beginning of an initiative to its end. It means clearly defining the results to be achieved, delivering the program or service, measuring and evaluating performance and making adjustments to improve both efficiency and effectiveness.
CICS aims for the highest quality of service to governments. As such, CICS will continue to examine its management practices and strengthen its overall accountability.