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Section II — Analysis of Program Activities by Strategic Outcome
Strategic Outcome: Harmonious labour relations in the federal Public Service and Parliament
| Program Activity: Adjudication, mediation and compensation analysis and research | |||||
|---|---|---|---|---|---|
| Human Resources (FTEs) and Planned Spending ($ thousands) | |||||
| 2009–10 | 2010–11 | 2011–12 | |||
| FTEs | Planned Spending 1 | FTEs | Planned Spending 1 | FTEs | Planned Spending 1 |
| 61 | 8,692 | 61 | 8,692 | 61 | 8,692 |
1 The planned spending includes earmarked funding provided in Budget 2009, resulting from Strategic Review to enable the Board to deliver its new functions mandated by the PSLRA.
| Program Activity: Internal Services | |||||
|---|---|---|---|---|---|
| Human Resources (FTEs) and Planned Spending ($ thousands) | |||||
| 2009–10 | 2010–11 | 2011–12 | |||
| FTEs | Planned Spending 1 | FTEs | Planned Spending 1 | FTEs | Planned Spending 1 |
| 32 | 4,775 | 32 | 4,775 | 32 | 4,775 |
1 The planned spending includes earmarked funding provided in Budget 2009, resulting from Strategic Review to enable the Board to deliver its new functions mandated by the PSLRA.
| Program Activity Expected Results | Performance Indicators | Targets |
|---|---|---|
| Parties before the Board receive a timely and impartial resolution of their case | Percentage of clients who are satisfied with the Board's services in regard to timeliness and impartialness | 75% |
| Dispute-related issues are resolved fully or partially through mediation interventions | Percentage of mediation efforts (grievance or complaint cases & collective bargaining) where issues are partially or fully resolved | 80% |
| The Board's compensation data facilitates the process of collective bargaining | Relevance of data, as measured by comparing data provided to original commitments | 80% of original commitments met |
