8.5 The federal government will take action now to reduce levels of greenhouse gas emissions from its operations to match the national target of 17% below 2005 by 2020
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Canada Revenue Agency ( CRA) greenhouse gas ( GHG) reduction target: Percentage of absolute reduction in GHG emissions by fiscal year 2020-2021, relative to fiscal year 2005-2006.
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CRA GHG emissions in fiscal year 2005-2006, in kilotonnes of carbon dioxide ( CO2) equivalent.
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CRA GHG emissions in the given fiscal year, in kilotonnes of CO2 equivalent.
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Percent change in CRA GHG emissions from fiscal year 2005-2006 to the end of the given fiscal year.
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Targeted GHG emissions sources: CRA fleet vehicle emissions only (approximately 95 vehicles).
*Note: The
CRA is currently determining its absolute
GHG emissions for baseline year 2005-2006. This information will be available by March 31, 2011. Emissions in 2005-2006 are expected to be similar to
GHG emissions in 2006-2007 (399
tonnes of
CO2 equivalent) as fleet size, composition, and usage was relatively consistent in these two fiscal year periods.
Emissions sources excluded: Emissions from
CRA facilities and emissions from other mobile equipment are excluded.
Key components of the CRA implementation plan: The
CRA will implement activities to achieve this target and regularly report on progress through the
CRA Sustainable Development
(
SD) Performance Reporting (
PR) tool.
The
CRA will report its
GHG emissions inventories using the Federal
GHG Tracking Protocol - a Common Standard for Federal Operations.
CRA Sustainable Development Strategy 2011-2014 National Action Plan activities that contribute to this target:
- Ensure all vehicles purchased are right-sized and most fuel-efficient in class based on operational requirements (annual)
- Review and improve the measures to rationalize, rejuvenate and right-size CRA's fleet within the fleet management policy instruments and processes (by 2013)
- Promote fleet management training initiatives to fleet managers and drivers (by 2012)
- Planned activities to reduce non-targeted emissions:
- Promote sustainable business travel options (annual)
- Introduce/update SD criteria in policy instruments and processes related to business travel during regular review cycles (annual)
- Promote sustainable travel options (annual)
Key GHG emissions reduction strategies that have been implemented, including any quantified impacts on GHG emissions:
- Vehicles purchased since 2006 have been either hybrid or alternative fuel capable, where operationally feasible
- Provided training to fleet managers and drivers: in-house sustainable business travel course
- Communicated best practices for vehicle operation and management to fleet managers and drivers
- Promoted anti-idling initiatives Agency-wide
- Implemented strategies to reduce non-targeted emissions:
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Promoted sustainable business travel options to employees
Anticipated or actual increase in emissions, and associated mitigation strategies: There are no anticipated increases in emissions for the
CRA.
Opportunities for continuous improvement: The
CRA will identify opportunities for continuous improvement as the related activities are carried out to ensure that this target is met.
8.6 By March 31, 2014, each department will reuse or recycle all surplus electronic and electrical equipment (EEE) in an environmentally sound and secure manner.
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Existence of implementation plan for the disposal of all CRA-generated EEE (optional in RPP 2011‑2012).
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Expected completion FY 2011-12
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Total number of CRA locations with EEE implementation plan fully implemented, expressed as a percentage of all locations, by the end of the given fiscal year.
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Definition of a location: A location is considered a facility that is occupied by
CRA employees.
Number of CRA facilities: Approximately 135.
Key components of the EEE disposal process: The
CRA will establish a national implementation plan for the disposal of all surplus
EEE in 2011-2012, implement
surplus
EEE disposal programs in facilities annually, and establish a methodology to track and report on surplus
EEE disposal by March 31, 2013.
Tracking and reporting will be based on key equipment types disposed of through designated streams at all locations that have a fully implemented
EEE implementation plan. Reporting will be based on the Agency's specific disposal processes.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will coordinate activities to achieve the target and regularly report on progress through the
CRA SD PR tool.
Key activities/activity areas: The
CRA will implement surplus
EEE implementation plans in facilities beginning in 2011-2012. The
CRA SD
Strategy 2011-2014 supports this target and includes an interim target of having 50% of
CRA facilities with an
EEE implementation plan fully implemented by March 31, 2013. The surplus
EEE national
implementation plan will consider the required elements outlined in the
Federal SD Strategy Guideline for Target 8.6 Putting into Action an Implementation plan for the Disposal of Federal Electronic and Electrical Equipment. The
CRA surplus
EEE national implementation plan will be posted on the
CRA internal Web site.
Security considerations: The
CRA will apply appropriate handling and disposal security protocols to ensure that all applicable
CRA security requirements are addressed prior to disposal.
Processes to track EEE directed to each disposal mechanism: The
CRA will establish a national implementation plan which will track
EEE disposal based on the
Agency's specific disposal processes.
Reporting requirements: The CRA
SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA will report progress through the
CRA
SD PR tool on a semi-annual basis.
Mechanisms to evaluate plan effectiveness (e.g., audit, periodic review, monitoring): The
CRA will determine the effectiveness of the plan through an annual monitoring and evaluation process.
Opportunities for continuous improvement: The
CRA will identify opportunities for continuous improvement as the related activities are carried out to ensure that this target is met.
Plans/strategies for CRA engagement/communications: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
Plans/strategies for intradepartmental engagement: The
CRA will liaise with the Office of Greening Government Operations, Public Works and Government Services Canada (
PWGSC), as required, to ensure surplus
EEE disposal plans and reporting requirements are in line with the government-wide approach.
Tools and resources: The
Federal SD Strategy Guideline for Target 8.6 Putting into Action an Implementation Plan for the Disposal of Federal Electronic and Electrical Equipment will be used as a resource for developing and implementing
EEE implementation plans.
The
CRA will report on progress through the
CRA SD PR tool on a semi-annual basis.
The
CRA internal Web site will be used to house tools and resources to support activities related to this target.
Streams used for reusing or recycling
EEE: Key components of the
EEE disposal process may include the following:
Dispose of electronic and electrical equipment in a way that maximizes re-use, where possible, through:
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donation to Computers for Schools
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resale through Crown Assets Distribution
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transfer or donation to other departments and agencies or other qualifying charitable or non-profit organizations
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other means as identified in the
CRA donation procedures
Recycle surplus EEE in an environmentally sustainable manner
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Recycle through provincial e-waste recycling programs, if applicable
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Recycle through a
CRA approved recycler
Relationship between Agency asset management system and EEE implementation plan: Given that the implementation plan has not been established, the links between the Agency asset management system and the
EEE
implementation plan have not been identified.
8.7 By March 31, 2013, each department will achieve an 8:1 average ratio of office employees to printing units. Departments will apply target where building occupancy levels, security considerations, and space configuration allow.
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Ratio of CRA office employees to printing units in fiscal year 2010-2011, where building occupancy levels, security considerations and space configuration allow (optional in RPP 2011-2012).
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Ratio of CRA office employees to printing units at the end of the given fiscal year, where building occupancy levels, security considerations and space configuration allow.
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Printing units include: Desktop printers, networked printers, and multifunctional devices.
Scope of target: To streamline reporting and simplify tracking of this target,
CRA has scoped in all buildings, space configurations and employees to achieve an average ratio of 8:1 employees to printing units. While some buildings may have a smaller ratio due to building occupancy, security, and space
considerations, on average, the
CRA will meet this target for all employees.
Method used for determining number of printing units: CRA's information technology (
IT) equipment tracking system will be used to track the number of printing units.
Method used for determining number of office employees: The
CRA tracks and annually publishes Agency employee demographics. This data will be used to measure performance against this target.
Any other exclusion to the target (duty to accommodate, business contingency planning, etc.): The
CRA is in the process of determining what categories will be excluded from the target and will provide an appropriate rationale.
Process/reporting requirements to track the average ratio of office employees to printing units: The
CRA SD Strategy 2011‑2014 will be used to establish, monitor, and report on activity-level performance
related to this target. The
CRA will report progress through the
CRA SD PR tool on a semi-annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will coordinate activities to achieve the target and regularly report on progress through the
CRA SD PR tool.
Opportunities for continuous improvement: The
CRA will identify opportunities for continuous improvement as the related activities are carried out to ensure that this target is met.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA
SD Strategy 2011-2014.
Plans/strategies for CRA engagement/communications: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
8.8 By March 31, 2014, each department will reduce internal paper consumption per office employee by 20%. Each department will establish a baseline between 2005-2006 and 2011-2012, and applicable scope.
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Number of sheets of internal office paper purchased or consumed per full-time equivalent ( FTE) in 2005-2006, as per CRA scope (optional in RPP 2011-2012).
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Cumulative reduction in paper consumption, expressed as a percentage, relative to 2005-2006 (optional in RPP 2011-2012).
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Scope of target: Multi-purpose office paper used for internal operations.
Definition of employee: Employee is defined as a
FTE employee.
FTE data is based on the total number of hours worked by
CRA employees and a standard work schedule.
Method used for determining paper consumption: Paper consumption is based on the quantity of multi-purpose office paper purchased. It is mandatory that all Agency multi-purpose office paper be purchased through Synergy, the Agency's on-line procurement tool. Paper purchases are broken down by branch and region, paper type, and quantity.
Method used for determining number of office employees: The
CRA tracks
FTE employee data. This data will be used to measure performance against this target.
Processes/reporting requirements to track the reduction of paper consumption: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA will report progress through
the
CRA SD PR tool on a semi-annual basis.
Roles and responsibilities: The
CRA SD Centre of Expertise, Finance and Administration Branch, is the lead on this initiative and will coordinate activities to achieve the target and regularly report on Agency-level progress through the
CRA SD PR tool. Branches and regions will also be required to implement activities and report on achievements at the branch/regional level.
Opportunities for continuous improvement: The
CRA will prepare an annual paper consumption report to assess performance against this target and liaise regularly with branches and regions to implement paper reduction initiatives to ensure continuous improvement.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met
8.9 By March 31, 2012, each department will adopt a guide for greening meetings.
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Presence of a green meeting guide (optional in RPP 2011-2012).
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Expected completion FY 2011‑12
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Definition of adoption within the green meeting guide: The Environment Canada Green Meeting Guide will be used as a reference for developing the
CRA Green Office and Meeting Guide. In order to be adopted, the
CRA Guide will require senior
management approval. It will subsequently be distributed and promoted throughout the Agency, and posted on the National
SD Web site.
Scope of target (e.g., size and type of meetings to which the Guide is applicable): The Guide will be applicable to all sizes and types of meetings.
Process/reporting requirements to track the use of the Green Meeting Guide: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA will report progress through
the
CRA SD PR tool on a semi-annual basis.
Evidence that the Guide has been adopted: Data such as Web site hits, the number of communications sent out, and survey results will be used to show the extent that the Guide has been adopted throughout the Agency.
Roles and responsibilities: The
SD Centre of Expertise, Finance and Administration Branch, will lead this initiative and will develop, disseminate, and report on the adoption of the Guide at the national level. Branches and regions will be responsible for greening meetings and monitoring the use of
the Guide at the branch/regional level.
Key components of the Guide: The Guide will include relevant sections on: planning green meetings, information sharing, and measuring the environmental benefits of green meetings (
e.g., paper reduction, waste reduction, reduced transportation, energy reduction, green accommodations, and green procurement).
Opportunities for continuous improvement: One of the challenges the
CRA will face is the difficulty in defining and measuring the "adoption" of the Guide. The Guide will be available on the National
SD Web site and will be disseminated and promoted
through the Agency. As the lead, the
SD Centre of Expertise will identify opportunities for continuous improvement as the related activities are carried out to ensure that this target is met.
Mechanisms to evaluate the effectiveness of the Guide (e.g., audit, periodic review, monitoring): The effectiveness of the Guide will be evaluated by obtaining feedback from the branches and regions and employee surveys.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met. The Guide will be disseminated throughout the Agency, promoted on the National
SD Web site and communicated
through other targeted means
(e.g., promoted during national
SD events).
First green procurement target: As of April 1, 2011, the CRA will include SD clauses and environmental specifications in all new contractual arrangements valued over $1M.
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Percentage of contractual arrangements valued over $1 M with SD clauses and environmental specifications.
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Progress against measure in the given fiscal year.
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Why This Self-Selected Target is SMART:
- Specific: Refers to all CRA contractual arrangements over $1M
- Measurable: Information available from CRA procurement and financial systems
- Achievable: CRA supports the integration of SD clauses and environmental specifications into contractual arrangements and will provide adequate resources to achieve this target
- Relevant: SD clauses and environmental specifications in all new contractual arrangements valued over $1M will contribute directly to the Agency's commitments to support green procurement
- Time-bound: Date established for target implementation and completion
Scope of target: This target applies to all
CRA contractual arrangements over $1
M.
Processes/reporting requirements to track progress: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA will report progress through the
CRA SD PR tool on a semi-annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target and regularly report on progress through the
CRA SD PR tool. The
SD Centre of Expertise will play a key role in providing appropriate
SD clauses and environmental specifications for inclusion in contractual arrangements.
Opportunities for continuous improvement: The
CRA will identify opportunities to improve the number and quality/value of the
SD clauses and environmental specifications as the green procurement program matures.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA
SD Strategy 2011-2014.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
Second green procurement target: By March 31, 2014, 10% of CRA spending on products and services will be green procurement.
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Percentage of contractual arrangements valued over $1 M with SD clauses and environmental specifications.
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Progress against measure in the given fiscal year.
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Why This Self Selected Target is SMART:
- Specific: Refers to CRA total spending for goods and services
- Measurable: Information available from CRA financial systems
- Achievable: The CRA is committed to green procurement, when feasible, and this target was determined to be achievable based on previous annual green procurement achievements for green products
- Relevant: This target and related activities will support the CRA green procurement program and contribute directly to CRA commitments to integrate environmental considerations into CRA procurement processes
- Time-bound: Dates established for target implementation and completion
Scope of target: All procurement spending as identified through
CRA procurement and financial systems.
Processes/reporting requirements to track progress: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA
will report progress through the
CRA SD PR tool on a semi‑annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target and regularly report on progress through the
CRA SD PR tool. The
SD Centre of Expertise will play a key role in identifying green procurement within the
CRA financial systems.
Opportunities for continuous improvement: The
CRA will promote the purchasing of green products and services throughout the Agency and build capacity for including and measuring green products and services. The
CRA will identify opportunities for
continuous improvement as the related activities are carried out in order to continually increase the level of green procurement.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA SD
Strategy 2011-2014.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
Third green procurement target: As of April 1, 2011 the CRA will ensure all vehicles purchased are right-sized and most fuel-efficient in class based on operational requirements.
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Percentage of right-sized and most fuel-efficient in class vehicles purchased.
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Progress against measure in the given fiscal year.
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Why This Self Selected Target is SMART:
- Specific: Refers to all CRA vehicle purchases
- Measurable: Information is available and can be tracked
- Achievable: Previous commitments and achievements in this area and supporting policy instruments indicate that this target is achievable
- Relevant: Ensuring right-sized and most fuel-efficient in class vehicles will support the CRA commitment to green procurement and the reduction of greenhouse gas emissions (GHG) from fleet vehicles
- Time-bound: Date established for target implementation and completion
Scope of target: All
CRA vehicle purchases.
Processes/reporting requirements to track progress: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA
will report progress through the
CRA SD PR tool on a semi-annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target and regularly report on progress through the
CRA SD PR tool.
Opportunities for continuous improvement: The
CRA will ensure the purchase of right-sized and most fuel-efficient in class vehicles throughout the Agency. The
CRA will identify opportunities for continuous improvement as the related activities are
carried out to reduce the environmental impacts of its vehicle operations.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA
SD Strategy 2011-2014.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
Estimated environmental benefits incurred from achieving this target: Annual change in
GHG emissions will be measured and reported annually.
8.11 As of April 1, 2011, each department will establish SMART targets for training, employee performance evaluations, and management processes and controls, as they pertain to procurement decision-making.
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Percentage of procurement officers with procurement authority that have received green procurement training.
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Progress against measure in the given fiscal year.
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Why This Self Selected Target is SMART:
- Specific: Refers to all CRA procurement officers with procurement authority
- Measurable: Information is available from CRA training and learning tracking systems
- Achievable: Green procurement training is a requirement for obtaining procurement authority and the Canada School of Public Service offers an appropriate on-line course (C215) at no cost to the Agency through Campus Direct
- Relevant: Ensuring procurement officers with procurement authority are trained in green procurement will contribute directly to CRA commitments to integrate environmental considerations into CRA procurement
- Time-bound: Date established for target implementation and completion
Scope of target: Applies to all procurement officers with procurement authority.
Targeted training: The Canada School of Public Service on-line green procurement course C215.
Methodology for designating/identifying employees: This target will apply to all procurement officers with procurement authority throughout the
CRA.
Processes/reporting requirements to track progress: The
CRA SD
Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA will report progress through the
CRA SD PR tool on a semi‑annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target and regularly report on progress through the
CRA SD PR tool.
Opportunities for continuous improvement: The
CRA will identify opportunities for continuous improvement in order to ensure that all procurement officers with procurement authority are trained in green procurement and apply green procurement principles in their jobs.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA SD
Strategy 2011-2014.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD Strategy 2011-2014, which includes the
Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
Employee performance evaluations for managers and functional heads of procurement and materiel management: As of April 1, 2011, the CRA will include environmental measures in the performance agreements of all managers and functional heads of procurement and materiel management
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Percentage of managers and functional heads of procurement and materiel management that include environmental measures in their performance agreements.
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Progress against measure in the given fiscal year.
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Why This Self Selected Target is SMART:
- Specific: Refers to all CRA managers and functional heads of procurement and materiel management
- Measurable: Information is available from CRA human resources tracking systems
- Achievable: CRA supports this initiative and will ensure functional heads of procurement and material management continue to include environmental measures in their performance evaluations
- Relevant: Ensuring managers and functional heads of procurement and materiel management with environmental measures in their performance agreements will contribute directly to the Agency's commitments to integrate environmental considerations into CRA procurement processes
- Time-bound: Date established for target implementation and completion
Scope of target: All
CRA functional heads of procurement and materiel management.
The methodology for designating/identifying employees: This target will apply to all
CRA employees that are managers and functional heads of procurement and materiel management. This includes directors general, directors and managers within the Administration Directorate as well as other employees
identified as procurement and/or material management functional heads.
Processes/reporting requirements to track progress: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA
will report progress through the
CRA SD PR tool on a semi-annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target and regularly report on progress through the
CRA SD PR tool.
Opportunities for continuous improvement: The
CRA will identify opportunities for continuous improvement in order to ensure that all managers and functional heads of procurement and materiel management include meaningful environmental measures in their performance agreements.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA SD
Strategy 2011-2014.
Plans/strategies for CRA
engagement/communication: The
CRA is developing a communications strategy for the implementation of the
CRA SD Strategy 2011-2014, which includes the
Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.
Management processes and controls: By March 31, 2014, the CRA will ensure 75% of procurement management processes and controls include environmental considerations.
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Percentage of procurement management processes and controls that include environmental considerations.
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Progress against measure in the given fiscal year.
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Why This Self Selected Target is SMART:
- Specific: Target includes a firm percentage to be obtained and specifically addresses management processes and controls outlined in the PWGSC Guideline
- Measurable: Assessment will be done against baseline list of all formalized management processes and controls as outlined in the PWGSC Guideline
- Achievable: The CRA supports integrating environmental considerations into CRA procurement and will direct resources to meet this target
- Relevant: Ensuring 75% of procurement management processes and controls include environmental considerations will contribute directly to CRA commitments to green procurement
- Time-bound: Date established for target implementation and completion
Scope of target: All applicable
CRA processes and controls identified in Annex D of the PWGSC
Federal Sustainable Development Strategy Guideline for Target 8.11: Setting Green Procurement Management Framework Targets.
Methodology for designating/identifying processes and controls: Annex D of the
PWGSC Guideline will serve as the baseline for the total number and the nature of processes and controls targeted. All
CRA relevant processes and
controls will be included in the scope of this target.
Processes/reporting requirements to track progress: The
CRA SD Strategy 2011-2014 will be used to establish, monitor, and report on activity-level performance related to this target. The
CRA will report progress through the
CRA SD PR tool on a semi-annual basis.
Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target and regularly report on progress through the
CRA SD PR tool.
Opportunities for continuous improvement/communication: The
CRA will identify opportunities for continuous improvement in order to ensure that all processes and controls include meaningful and effective environmental considerations.
Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The
CRA will periodically review and evaluate progress on this target through the implementation of the
CRA SD
Strategy 2011-2014.
Plans/strategies for CRA engagement/communication: The
CRA is developing a communications strategy for the implementation of the CRA SD
Strategy 2011-2014, which includes the Federal
SD Strategy targets. This plan will outline the engagement and communication tools to be used to ensure targets are met.