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Section IV – Other Items of Interest

4.1 Corporate Services

Corporate Services refers to the corporate functions that support the delivery of the Agency's plans and priorities. At the Agency, corporate management represents approximately 26 per cent of total employees. They work together with the programs.

The Corporate Services program activity is delivered through four program sub-activities:

• Finance, Planning and Administration;
• Human Resources;
• Communications; and
• Information Management / Information Technology

Financial Resources (millions of dollars)	Planned Spending	Total Authorities	Actual
Finance, Planning and Administration Services	2,193	2,374	1,998
Human Resources	1,093	1,241	1,149
Communications	866	907	963
IM/IT	2,572	2,929	2,899
Total	6,724	7,451	7,009

 

Human Resources (number of FTEs)	Planned	Actual	Difference
Finance, Planning and Administration Services	18	17	(1)
Human Resources	12	12	0
Communications	9	9	0
IM/IT	27	26	(1)
Total	66	64	(2)

Finance, Planning and Administration Services develops, maintains and implements integrated systems, policies, procedures, services, strategic planning and internal audit for the effective acquisition and stewardship of financial and material resources.

Human Resources provides effective and timely human resources services and advice to managers, employees and unions and, working with those stakeholders, leads the transition to Human Resource Modernization.

Communications provides advice and support as an integral part of the Agency's planning and overall operations and is responsible for providing internal and external strategies, activities and products in order to effectively meet the information needs of Canadians. It does so by providing a wide range of stakeholders with timely, accurate, clear and complete information about the Agency policies, programs, services and initiatives according to requirements of the Government of Canada Communications Policy.

Information Management and Technology Services provides functional direction on, and operational services related to, the management and use of information and technology at the Agency.

4.2 Annual Reports

Annual Reports for 1997 to 2006 (each covering the calendar year) are available on the Agency's Web site at www.cta.gc.ca/publications/ann-rpt/index_e.html.

4.3 Contacts for Further Information

Postal address:
Canadian Transportation Agency
Ottawa, Ontario, Canada K1A 0N9
Web site: www.cta.gc.ca

Performance Area	Contact Name	Title	Telephone Number and E-mail Address
Legal Services and Secretariat	Claude Jacques	General Counsel and Secretary	(819) 997-9323 claude.jacques@cta-otc.gc.ca
Air and Accessible Transportation	Joan MacDonald	Director General	(819) 953-5074 joan.macdonald@cta-otc.gc.ca
Rail and Marine Transportation	Ian Spear	A/Director General	(819) 953-4657 ian.spear@cta-otc.gc.ca
Corporate Management	Arun Thangaraj	A/Director General	(819) 997-6764 arun.thangaraj@cta-otc.gc.ca
Planning	Michel LeBlanc	Director	(819) 953-2829 michel.leblanc@cta-otc.gc.ca
Communications	Jacqueline Bannister	Director	(819) 953-7666 jacqueline.bannister@cta-otc.gc.ca

4.4 Legislation and Regulations Administered

A. The Agency has primary responsibility for the following Act:

Canada Transportation Act

S.C. 1996, c. 10

B. The Agency shares responsibility for the following Acts:

Access to Information Act	R.S. 1985, c. A-1
Canada Marine Act	S.C. 1998, c. 10
Canadian Environmental Assessment Act	S.C. 1992, c. 37
Civil Air Navigation Services Commercialization Act	S.C. 1996, c. 20
Coasting Trade Act	S.C. 1992, c. 31
Energy Supplies Emergency Act	R.S. 1985, c. E-9
Financial Administration Act	R.S. 1985, c. F-11
Official Languages Act	R.S. 1985, c. 31 (4th Supp.)
Pilotage Act	R.S. 1985, c. P-14
Privacy Act	R.S. 1985, c. P-21
Public Service Modernization Act	S.C. 2003, c. 22
Railway Relocation and Crossing Act	R.S. 1985, c. R-4
Railway Safety Act	R.S. 1985, c. 32 (4th Supp.)
Shipping Conferences Exemption Act, 1987	R.S. 1985, c. 17 (3rd Supp.)

C. The Agency has sole responsibility for the following regulations and other statutory instruments:

Air Transportation Regulations
Canadian Transportation Agency Designated Provisions Regulations
Canadian Transportation Agency General Rules
Personnel Training for the Assistance of Persons with Disabilities Regulations
Railway Costing Regulations
Railway Interswitching Regulations
Railway Third Party Liability Insurance Coverage Regulations
Railway Traffic and Passenger Tariffs Regulations
Railway Traffic Liability Regulations
Uniform Classification of Accounts and Related Railway Records

D. The Agency shares responsibility for the following regulations:

Carriers and Transportation and Grain Handling Undertakings Information Regulations
Railway Company Pay Out of Excess Revenue for the movement of Grain Regulations
The Jacques-Cartier and Champlain Bridges Inc. Regulations
The Seaway International Bridge Corporation, Ltd. Regulations

These Acts and Regulations are available in the "Legislation" section of the Agency's Web site www.cta.gc.ca/legislation/index_e.html.

4.5 Canadian Transportation Agency Results Chain

Strategic Outcome

A fair and transparent economic regulatory regime that helps achieve a viable and accessible national transportation system

Intermediate Outcomes

• Federal transportation issues are resolved fairly, effectively and efficiently
• Undue obstacles for persons with disabilities are removed from federally-regulated transportation
• Economic and other interests of transportation users, carriers and other affected parties are protected

Outputs

• Decisions and orders
• Licences, permits, certificates of fitness and other determinations
• Codes of Practice, tools and regulations
• Educational materials
• Revenue caps for the transportation of Western grain by rail
• Processed and resolved complaints
• Advice concerning administration of the Canada Transportation Act
• Administrative monetary penalties issued
• Reports

Activities

• Conduct hearings
• Mediate disputes
• Process air travel complaints
• Communication activities, including speeches, presentations, publication and dissemination of information, etc.
• Monitoring and investigation activities to ensure compliance with regulations, legislation and international agreements
• Issue licences, permits, certificates, recommendations and other determinations
• Administrative determinations
• Develop and implement regulations
• Develop Codes of Practice, guidelines and similar tools
• Consultations with key stakeholders

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