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SECTION II – ANALYSIS OF PROGRAM ACTIVITIES BY STRATEGIC OUTCOME
Detailed Analysis of Performance
Strategic Outcome: Multilateral intergovernmental meetings of First Ministers, Ministers and Deputy Ministers are planned and conducted flawlessly.Program Activity Name: Canadian Intergovernmental Conference Secretariat
Program Activity Description: Provision of expert, impartial support services for the planning and conduct of First Ministers, Ministers and Deputy Ministers level federal-provincial-territorial and provincial-territorial conferences.
Total Financial Resources for the Agency ($ millions)2006-2007
| Planned Spending | Total Authorities | Actual Spending |
| 6.4 | 6.4 | 5.4 |
Human Resources
2006-2007
| Planned Spending | Total Authorities | Actual Spending |
| 31 | 36 | 32 |
CICS assesses achievement of its one-program/one-activity commitments through several performance indicators:
o Number of Conferences Served (see SECTION IV)o Letters of Appreciation
o Number of Conferences that CICS was able to respond to in 2006-2007
o Number of Conferences Served by Non-Conference support personnel in CICS
Letters of Appreciation:
While there are no formal performance indicators in place to gather this information, appreciation letters are often received from our clients. Of those received, we have chosen the following extracts:
“As you are no doubt painfully aware, each conference has challenges that range from technical problems with equipment to venue issues with space and support services. Your team applied itself so well that if these challenges were present, they were not evident in the quality of their work or the smooth operation of the conference.
Your secretariat team was professional in every definition of the word and on behalf of my provincial and territorial colleagues, I commend you on the quality of your staff and the very fine work they do.”
| Glenn Hart Minister of Community Services Yukon |
“Our thanks to each member of the CICS staff for making the 30th Annual Conference a success under very difficult circumstances and tight time constraints. As always, it could not be done without each and every one of the able, talented, patient, and charming CICS staff.”
Charles C. Tretter Executive Director New England Governors', Inc. |
“As lead province for the F/P/T Conferences of Ministers of Health and Deputy Ministers of Health between November 2005 and December 2006, my staff worked closely with many CICS staff and often commented on their professionalism, flexibility and sensitivity to the differences between F/P/T and P/T perspectives. It seems to me that the CICS staff are the unsung heroes of these meetings…”
| Nora Kelly Deputy Minister Department of Health New Brunswick |
“The support provided by the Canadian Intergovernmental Conference Secretariat is essential to an efficient and effective federal/provincial/territorial conference. Our task as a host jurisdiction was made that much easier by the provision of your services.
We received numerous compliments from delegates about how well organized the meetings were and how meaningful the substance of the sessions were to the various councils. You and your team of professional conference staff were an integral part of our departmental planning team. Thank you for taking care of so many of the technical and administrative details that made these conferences
such a success.”
| R.P. Bailey Deputy Minister Environment and Natural Resources Northwest Territories |
Number of Conferences that CICS was able to respond to in 2006-2007
In 2006-2007, CICS was able to serve all senior level federal-provincial-territorial and provincial-territorial meetings requested by our clients.
Number of Conferences Served by Non-Conference support personnel in CICS
Of the 115 conferences served in 2006-2007, one was served entirely by non-conference personnel (individuals employed in other sectors of the Secretariat but also trained to serve conferences). These individuals are called upon to assist Conference Services at specific times of the year when demand for CICS services reaches a peak period.