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Table 5-A: User Fees Act ⁽¹⁾

B. Date Last Modified: N/A

C. Other Information:
(1) The DPR instructions advised that this table be used only for revenues under the User Fee Act. The preliminary advice from our legal counsel indicated that only the FIMCLA program as well as the fees charged under ATIA are subject to the User Fee Act.
(2) It is the Department's practice to waive fees where the total owing per request amounts to less than $25.

Notes:
According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004 the:

• Performance standard, if provided, may not have received Parliamentary review;
• Performance standard, if provided, may not respect all establishment requirements under the UFA (e.g. international comparison; independent complaint address)
• Performance result, if provided, is not legally subject to UFA section 5.1 regarding fee reduction for failed performance.

Table 5-B: Policy on Service Standards for External Fees

A.

External Fee	Service Standard	Performance Result	Stakeholder Consultation
Farm Improvement and Marketing Cooperatives Loans Act (FIMCLA) Registration Fees	Loans from lenders registered within 15 business days of receipt. Target is 90%.	100% of loans were registered within 15 business days of receipt.	Although stakeholders were not consulted in the past, this will be done in 2008-09 for the establishment of the Performance Standard as well as for stakeholder satisfaction of the Performance Results
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)	Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.	Statutory deadlines met 94.3% of the time.	The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments done in 1986 and 1992.
	The Access to Information Act provides fuller details. http://laws.justice.gc.ca/en/A-1/index.html
Canadian Agriculture Income Stabilization (CAIS) Program - Administrative Cost Sharing (ACS) Fee	Process interim applications within 30 days, 100% of the time. Process final applications within 75 days, 75% of the time. Program year delivery occurs in the year following an economic event. The 2007 tax/program year final performance results related to delivery of ensuing payments to producers will not be available until the 2008/09 fiscal year, once the 2007 tax/program year is complete and applications are received. Therefore, results achieved are reported for the 2006 program year.	As of July 30, 2007, where Canada delivers, all 2006 program year Interim application processing was complete, 77.5% of applications received were processed within the 30 day standard. As of March 31, 2008, where Canada delivers 91.76% of the 2006 program year final applications were processing complete, 47% were processed within the 75 day standard. Complete information has not been received from other delivery agents to calculate an accurate National standard. The Administration has made steady progress on service standard performance from 2004 to 2005 (from 26 percent within standard to 38 percent), and this trend continued into 2006 CAIS processing. The Administration anticipates continuing these trends through 2007 application processing, which is currently underway.	The ACS fee is established by Federal/Provincial/Territorial (FPT) agreement. The CAIS program service standards are communicated to producers through industry advisories and toll free speaking points. The Administration is working with provincial partners to meet the 75 day standard on a target of 75% of 2007 files. While this target has not been met in previous years, earlier system releases and preparation for 2007 processing will enable better performance for the program year.

B. Other Information:

It is the Department's practice to waive fees where the total owing per request amounts to less than $25.

Notes:

As established pursuant to the Policy on Service Standards for External Fees:

• Service standards may not have received Parliamentary review;
• Service standards, may not respect all performance standard establishment requirements under the UFA (e.g. international comparison; independent complaint address)
• Performance results are not legally subject to UFA section 5.1 regarding fee reduction for failed performance.

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