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The Department's performance in meeting its strategic outcome is measured every two years by the following performance indicator:
The Department's performance is also measured on an annual basis by the following performance indicators:
VAC provides, upon eligibility, pensions or awards for disability or death and financial support as compensation for hardships arising from disabilities and lost economic opportunities. VAC has a comprehensive and integrated range of compensation and wellness programs to support its clients. These clients include: Veterans of the First World War, the Second World War, and the
Korean War, Merchant Navy Veterans, Canadian Forces Veterans, Canadian Forces members, spouses, common-law partners, certain civilians, and survivors and dependants of military and civilian personnel. VAC also administers disability pensions for the Royal Canadian Mounted Police (RCMP) under a Memorandum of Understanding. This Program Activity is delivered through operating and
grants.
VAC's mission is to provide exemplary, client-centred services and benefits that respond to the needs of our clients, in recognition of their services to Canada. The expected result which would link this program activity to the corresponding strategic outcome is:
VAC's performance is measured every two years by the following performance indicator:
($ millions) Full-Time Equivalents |
2008-2009 | 2009-2010 | 2010-2011 | |||
Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
Veterans Affairs Canada | 2,166.6 | 1,353 | 2,098.4 | 1,331 | 2,048.2 | 1,327 |
VAC provides health benefits, a Veterans Independence Program, residential care, and rehabilitation and re-establishment support to eligible Veterans and others.
The Health Care Program is designed to enhance the quality of life of VAC clients, promote independence, and assist in keeping clients at home and in their own communities by providing a continuum of care. The Program Activity is delivered through operating and contributions.
VAC's mission includes providing exemplary, client-centred services and benefits that respond to our clients' needs, in recognition of their services to Canada. The expected result which would link this program activity to the corresponding strategic outcome is:
The Department's performance in providing health care and re-establishment benefits and services to clients is measured annually by the following performance indicator:
($ millions) Full-Time Equivalents |
2008-2009 | 2009-2010 | 2010-2011 | |||
Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
Veterans Affairs Canada | 1,160.9 | 2,199 | 1,167.4 | 2,174 | 1,163.3 | 2,169 |
The Department's performance in meeting its strategic outcome is measured on an annual basis by the following performance indicator:
Remembrance Programming keeps alive the achievements and sacrifices made by those who served Canada in times of war, military conflict and peace; engages communities in remembrance of these achievements and sacrifices; and, promotes an understanding of their significance in Canadian life as we know it today. This Program Activity is delivered through contributions, grants and
operating.
The expected result which would link this program activity to the corresponding strategic outcome is:
The Department's performance measurement strategy used to report on the expected result includes measuring the following performance indicator every two years:
($ millions) Full-Time Equivalents |
2008-2009 | 2009-2010 | 2010-2011 | |||
Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
Veterans Affairs Canada | 50.6 | 157 | 50.6 | 157 | 50.6 | 157 |
The Veterans Review and Appeal Board's performance in meeting its strategic outcome is measured on an annual basis by the following performance indicator:
VRAB provides Canada's war Veterans, eligible Canadian Forces Veterans and members, RCMP clients, qualified civilians and their families with full opportunity to request review and appeal hearings to ensure a fair adjudicative process for disability pension, disability award, and War Veterans Allowance claims. This Program Activity is delivered through operating.
The Board has full jurisdiction to hear, determine and deal with all applications for review and appeal that may be made to the Board under the Pension Act, the Canadian Forces Members and Veterans Re-establishment and Compensation Act, the War Veterans Allowance Act and other acts of Parliament.
The Board's objective is to ensure that clients receive the benefits to which they are entitled efficiently, fairly and in accordance with the available evidence and the applicable legislation. The expected result which would link this program activity to the corresponding strategic outcome is:
The Board's performance in meeting the expected result is measured annually by the following performance indicator:
($ millions) Full-Time Equivalents |
2008-2009 | 2009-2010 | 2010-2011 | |||
Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
Veterans Review and Appeal Board | 13.8 | 147 | 13.8 | 147 | 13.8 | 147 |
The Office of the Veterans Ombudsman's performance in meeting its strategic outcome is measured on an annual basis by the following performance indicators:
The Office of the Veterans Ombudsman provides War Service Veterans, Veterans or members of the Canadian Forces; members or former members of the RCMP; other clients of Veterans Affairs Canada; spouses, common-law partners, or dependent children of a person in the afore-mentioned groups, or the survivors or orphans of deceased persons who qualified under one of these groups; and
representatives of the afore-mentioned groups with the opportunity to request independent reviews of their complaints by an impartial individual who was not part of the original decision-making process. This Program Activity is delivered through operating.
The Veterans Ombudsman has the mandate to:
The expected results which would link this program activity to the corresponding strategic outcome are:
The Office of the Veterans Ombudsman's performance measurement strategy to report on the expected results includes annual measuring of the following performance indicators:
($ millions) Full-Time Equivalents |
2008-2009 | 2009-2010 | 2010-2011 | |||
Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
Office of the Veterans Ombudsman | 5.8 | 40 | 5.8 | 40 | 5.8 | 40 |