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Table 3: User Fees / External Fees
| 2007–08 | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | |||||
| Access to Information and Privacy (ATIP) fees | Regulatory | Access to Information Act and Privacy Act | 1983 | 3 | 6 | 1,607 | Framework under development by Treasury Board Secretariat (TBS) | Statutory deadlines met 94 percent of the time | |||||
| Total | 3 | 6 | 1,607 | ||||||||||
| Planning Years | |||||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | ||||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | ||||||||
| 4 | 4 | 4 | 1,706 | 1,706 | 1,706 | ||||||||
|
B. Date Last Modified
Not Applicable |
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|
C. Other Information
The Access to Information Act (ATI Act) states that all formal requests submitted must be accompanied by a $5 application fee and are to be payable to the Receiver General for Canada. All fees prescribed and received pursuant to the ATI Act are returned to the Consolidated Revenue Fund. All fees collected and waived under the ATI Act are detailed in the Department's annual report to Parliament on the Access to Information Act. |
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* According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| A. External Fee | Service Standard* | Performance Result** | Stakeholder Consultation |
|---|---|---|---|
| Fees charged for the processing of access requests filed under the Access to Information Act |
Framework under development by TBS More information available at: lois.justice.gc.ca/en/a-1/8.html |
Statutory deadlines met 94 percent of the time | This service standard is established under the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken for amendments done in 1986 and 1992. |
|
B. Other Information
The Access to Information Act permits the waiving of fees when deemed to be in the public interest and if under $25. The fees collected during the reporting period totalled $6,240. In accordance with government policy, it is the Department's practice to waive fees where the total owing per request amounts to less than $25. Fees of $1,595 were waived during 2007–08. There continues to be a significant increase in the number of times fees are waived due to the ongoing use of an electronic disclosure service. In order to reduce costs and increase efficiency, released documents are provided on CD-ROM, which means no reproduction fees are charged to the applicant. |
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* As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address).
** Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007–08 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified |
Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | |||
| Canada Small Business Financing Act | Regulatory | Canada Small Business Financing Act (CSBFA) | Fees were established for the CSBFA in April 1999, and for the Capital Leasing Pilot Project in April 2002 |
58,600 | 57,334 | 4,987 |
The following standards were set: Two days or less to register loans 20 days or less to process claims |
The following results were obtained: Standard of 2 days or less to register loans met 100 percent of the time Time required to process a claim in 2007–08 was an average of 14 days Standard of 20 days or less to process claims met 79 percent of the time |
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| Small Business Loans Act | Regulatory | Small Business Loans Act (SBLA) | A 1.25-percent administration fee was established in 1995 | 700 | 400 | 0 |
The following standard was set: 20 days or less to process claims |
The following results were obtained: Time required to process a claim in 2007–08 was an average of 23 days Standard of 20 days or less to process claims met 50 percent of the time |
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| Total | 59,300 | 57,734 | 4,987 | ||||||||
| Planning Years | |||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | ||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | ||||||
| CSBFA: 53,841 | CSBFA: 54,134 | CSBFA: 51,362 | CSBFA: 5,337 | CSBFA: 5,135 | CSBFA: 4,591 | ||||||
| SBLA: 200 | SBLA: 100 | SBLA: 50 | SBLA: 0 | SBLA: 0 | SBLA: 0 | ||||||
|
B. Date Last Modified
Not Applicable |
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|
C. Other Information
"Full Cost" figures represent the cost of the Canada Small Business Financing (CSBF) Directorate to administer the CSBF and SBLA programs. Full cost does not include expenses with claim payments made to financial institutions as a result of defaulted loans or leases. These expenses are covered in financial tables for Details on Other Programs. |
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* According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| A. External Fee | Service Standard* | Performance Result** | Stakeholder Consultation |
|---|---|---|---|
|
Canada Small Business Financing Act (CSBFA) Loans component (registration and administration fees) Capital leases component (administration fees) |
The following standards were set: Two days or less to register loans Less than 20 days to process claims |
The following results were obtained: Standard of 2 days or less to register loans met 100 percent of the time Time required to process a claim in 2007–08 was an average of 14 days Standard of 20 days or less to process claims met 79 percent of the time |
Discussions and a survey of participating lenders indicate satisfaction with performance results. Annual meetings with key lenders will continue to include discussions on stakeholder satisfaction with service standards and results. |
|
Small Business Loans Act (SBLA)
Administration fees |
The following standard was set: Less than 20 days to process claims |
The following results were obtained: Time required to process a claim in 2007–08 was an average of 23 days Standard of 20 days or less to process claims met 50 percent of the time |
Discussions and a survey of participating lenders indicate satisfaction with performance results. Annual meetings with key lenders will continue to include discussions on stakeholder satisfaction with service standards and results. |
|
B. Other Information
Not Applicable |
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* As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address).
** Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007-2008 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | ||||
| The majority of CIPO's fees are charged for services that are provided by a regulating authority | Regulatory (R) |
Financial Administration Act | June 2, 2007 | 129,920 | Patents: 80 percent of applications with a request for examination processed in less than 24 months | 72 percent of applications with a request for examination processed in less than 24 months | ||||||
| CIPO grants or registers ownership for five types of intellectual property: patents, trademarks, copyright, industrial designs and integrated circuit topographies | Patent Act | Patents: 110,228 |
Patents: 112,790 |
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| Trade-marks Act | Trademarks: 25,703 |
Trademarks: 27,006 |
Trademarks: Processed within 6 months of the filing date | Processed within 6.8 months of filing date | ||||||||
| Copyright Act | Copyright: 579 |
Copyright: 636 |
Industrial Design: Processed within 13 months of receipt of application | Processed within 10 months from receipt of application | ||||||||
| Industrial Design Act | Industrial Design: 3,704 |
Industrial Design: 3,354 |
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| Integrated Circuit Topography Act | Copyright: Processed within 3 working days from receipt of application |
Processed within 1.8 working days from receipt of application | ||||||||||
| Department of Industry Act | Information: 593 |
Information: 702 |
Information: Percentage of increased awareness and use of intellectual property (SME segment) | 36 percent familiar with IP (Baseline in 2006–07, triennial) |
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| Total: | 140,807 | 144,488 | ||||||||||
| Planning Years | ||||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | |||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | |||||||
| 148,791 | 153,659 | 154,591 | 144,467 | 150,375 | 154,184 | |||||||
|
B. Date Last Modified
Minor amendments to the fees came into force June 2, 2007. Please note that the last major amendments to the schedule of fees came into force on January 1, 2004. |
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C. Other Information
Minor amendments to remove fee for amending the trademarks register and to provide free certified copies of documents to the Federal Court came into force on June 2, 2007. |
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* According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| A. External Fee | Service Standard* | Performance Result** | Stakeholder Consultation |
|---|---|---|---|
| CIPO grants or registers ownership for five types of intellectual property: patents, trademarks, copyright, industrial designs and integrated circuit topographies |
Patents: 80 percent of applications with a request for examination processed in less than 24 months Trademarks: Copyrights: Industrial designs: Processed within 13 months of receipt of application Information: |
Patents: 72 percent of applications with a request for examination processed in less than 24 months
Copyrights:
Processed within 10 months of receipt of application
|
January 2004 — Amendments Extensive formal consultations were undertaken in 2002 with the broad intellectual property constituency through letters, the Internet and information sessions. There was strong endorsement of the need to increase existing fees to support service delivery improvements and to introduce new services, such as international searches and international preliminary examinations.
June 2, 2007 — Amendments Consultations were undertaken, mainly via CIPO’s website. There was consensus. |
|
B. Other Information
Not Applicable |
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* As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address).
** Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007-2008 | ||||||||
|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority |
Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* |
Performance Results* |
| Combined Merger Notification and Advance Ruling Certificate requests | Regulatory |
Department of Industry Act
Competition Bureau Fee and Service Standards Policy |
April 1, 2003 | 2,588 | 2,700 | 15,955 |
Non-complex: 14 days
Complex: 10 weeks Very complex: 5 months |
95.7 percent 91.3 percent
|
| Merger Notification | Regulatory | 1,294 | 700 | 3,713 |
Non-complex: 14 days
Complex: 10 weeks Very complex: 5 months |
95.7 percent 91.3 percent 100 percent |
||
| Advance Ruling Certificate requests | Other products and services | 9,059 | 11,925 | 2,184 | ||||
| Written opinions: The Commissioner may provide binding opinions on proposed business conduct | Other products and services | 73 | 22 | 294 | Performance standards vary, ranging from two weeks to 10 weeks for different sections of the Competition Act | 33.3 percent | ||
| Competition Act (CA) number: Provide a CA number for fabric tags | Other products and services | Department of Industry Act | 111 | 103 | 253 | There are no performance standards for this service | The majority of requests are answered instantly | |
| Total | 13,125 | 15,450 | 22,400 | |||||
| Planning Years | ||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | |||||||
| 2007-2008 | 2008-2009 | 2009-2010 | 2007-2008 | 2008-2009 | 2009-2010 | |||
| 13,125 | 13,125 | 13,125 | 21,482 | 21,482 | 21,482 | |||
|
B. Date last modified
Not Applicable |
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|
C. Other Information
Not Applicable |
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*According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007–08 | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | |||||
| Corporations Canada has several product offerings, including file articles of incorporation, letters patent, file articles of continuance, file statements of revocation of intent to dissolve, file annual returns, and name searches | Regulatory | Canada Business Corporations Act (CBCA), Canada Corporations Act, Canada Cooperatives Act |
No activity in 2007–08 Most recent consultations were undertaken in 2000–01, when Corporations Canada introduced a reduction in the incorporation fee and annual return fee |
10,500 | 14,953 | 13,272 | Internet: CBCA incorporation applications received by 1:00 p.m. EST via e-commerce are processed by 5:00 p.m. EST Visitors: Clients who come to headquarters between 8:30 a.m. and 2:30 p.m. will receive one-hour, over-the-counter service Batches: Batches of five or more articles are processed within the same day if received before 8:00 a.m. |
94.5 percent of CBCA incorporations received via e–commerce issued within standard 100 percent of requests (CBCA incorporations and restated articles) issued within standard 100 percent of requests issued within standard |
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| Canada Corporations Act (CCA) Part II incorporation applications are processed within 20 business days | 90 percent of Canada Corporations Act (CCA) Part II incorporations received by mail are issued within standard | ||||||||||||
| CBCA annual returns are processed and available on the Corporations Canada website within five business days | 100 percent of annual returns received by mail are available on the Corporations Canada website within standard | ||||||||||||
| Canada Corporations Act (CCA) Part II annual summaries are processed and available on the Corporations Canada website within 20 business days | 100 percent of annual summaries received by mail are available on the Corporations Canada website within standard | ||||||||||||
| Amendments under the CBCA incorporation applications received by 1:00 p.m. EST via e-commerce are processed by 5:00 p.m. EST | 95 percent of amendments under the CBCA incorporation received via e-commerce issued within standard | ||||||||||||
| Service standards are available on the Corporations Canada website | |||||||||||||
| Total | 10,500 | 14,953 | 13,272 | ||||||||||
| Planning Years | |||||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | ||||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | ||||||||
| 11,300 | 11,500 | 11,700 | 12,489 | 12,489 | 12,489 | ||||||||
*According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| A. External Fee | Service Standard* | Performance Result** | Stakeholder Consultation |
|---|---|---|---|
| Corporations Canada has several product offerings, including file articles of incorporation, letters patent, file articles of continuance, file statements of revocation of intent to dissolve, file annual returns and name searches |
Incorporations under the CBCA Internet: Visitors: Batches: |
94.5 percent of CBCA incorporation received via e–commerce issued within standard 100 percent of requests (CBCA incorporation and restated articles) issued within standard 100 percent of requests (CBCA incorporation and restated articles) issued within standard |
Once a year, Corporations Canada organizes information sessions in various cities across Canada Corporations Canada also has a visit program with key clients in order to get continuous feedback for potential improvements of our products and services
|
|
Incorporations under the Canada Corporations Act (CCA) Part II CCA Part II incorporation applications are processed within 20 business days |
90 percent of CCA Part II incorporations received by mail are issued within standard |
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Annual returns under CBCA CBCA annual returns are processed and available on the Corporations Canada website within five business days |
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Annual summaries under CCA Canada Corporations Act (CCA) Part II annual summaries are processed and available on the Corporations Canada website within 20 business days |
100 percent of annual summaries received by mail are available on the Corporations Canada website within standard |
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|
Amendments under the CBCA incorporation Applications received by 1:00 p.m. EST via e-commerce should be processed by 5:00 p.m. EST |
|
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| Other services such as revival, certificate, copies | Service standards are available on the Corporations Canada website |
*As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address).
** Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007–08 | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | |||||
| Device Approval and Measurement Standard Certification | Regulatory | Weights and Measures Act | 1993 | 260 | 223 | 879 |
Certificate of Calibration is issued in 60 calendar days Notice of Approval is issued in 90 calendar days if device is in compliance with requirements |
Performance standard met, on average, 95 percent of the time Performance standard met, on average, 70 percent of the time |
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| Device Inspection | Regulatory | Weights and Measures Act | 1993 | 900 | 307 | 1,210 | Inspection performed within 10 calendar days of receipt of request | Performance standard met, on average, 80 percent of the time | |||||
| Meter Approval and Measuring Apparatus Certification | Regulatory | Electricity and Gas Inspection Act | 1995 | 160 | 212 | 835 |
Certificate of Calibration is issued in 60 calendar days Notice of Approval is issued in 90 calendar days if meter is in compliance with requirements |
Performance standard met, on average, 95 percent of the time Performance standard met, on average, 70 percent of the time |
|||||
| Meter Inspection | Regulatory | Electricity and Gas Inspection Act | 1995 | 200 | 88 | 347 | Inspection is performed within 10 calendar days of receipt of request | Performance standard met, on average, 80 percent of the time | |||||
| Electricity and Gas Accreditation (initial and renewal) | Regulatory | Electricity and Gas Inspection Act | 1995 | 110 | 135 | 532 | Accreditation is granted within one month of an audit that demonstrates the applicant has met all requirements | Performance standard met 100 percent of the time | |||||
| Total | 1,630 | 965 | 3,802 | ||||||||||
| Planning Years | |||||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | ||||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | ||||||||
| 990 | 900 | 850 | 3,901 | 3,546 | 3,349 | ||||||||
|
B. Date Last Modified
Not Applicable |
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|
C. Other Information
A 10-percent increase in client demand for measuring device and electricity and natural gas meter approvals (over 2006–07 service demand) coupled with the need to train and mentor new employees in response to unexpected departures of experienced staff, resulted in a 10-percent decrease in Measurement Canada's ability to achieve its related service standard. |
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*According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| A. External Fee | Service Standard* | Performance Result** | Stakeholder Consultation |
|---|---|---|---|
| Measurement standards certification and measuring device approvals |
Certificate of Calibration issued within 60 calendar days Notice of Approval issued within 90 calendar days if the device is in compliance with the requirement |
Performance standard met, on average, 95 percent of the time Performance standard met, on average, 70 percent of the time |
Clients are provided with the opportunity to express their views through an online service feedback form and during stakeholder meetings. Feedback is analyzed for trends and changes in processes instituted to improve service performance. Modifications to the standards will be introduced in 2008–09. |
| Measuring device inspection | Inspection is performed within 10 calendar days of receipt of request | Performance standard met, on average, 80 percent of the time | Clients are provided with the opportunity to express their views through an online service feedback form and during stakeholder meetings. Feedback is analyzed for trends and changes in processes instituted to improve service performance. |
| Measuring apparatus certification and electricity and natural gas meter approval |
Certificate of Calibration issued within 60 calendar days Notice of Approval issued within 90 calendar days if the device is in compliance with the requirements |
Performance standard met, on average, 95 percent of the time Performance standard met, on average, 70 percent of the time |
Clients are provided with the opportunity to express their views through an online service feedback form and during stakeholder meetings. Feedback is analyzed for trends and changes in processes instituted to improve service performance. Modifications to the standards will be introduced in 2008–09. |
| Electricity and natural gas meter inspection | Inspection is performed within 10 calendar days of receipt of request | Performance standard met, on average, 80 percent of the time | Clients are provided with the opportunity to express their views through an online service feedback form and during stakeholder meetings. Feedback is analyzed for trends and changes in processes instituted to improve service performance. |
| Electricity and Gas Accreditation | Accreditation is granted within one month of an audit that demonstrates the applicant has met all requirements | One month performance target met 100 percent of the time | Clients are provided with the opportunity to provide feedback through an online service feedback form and as part of ongoing evaluation of program performance. |
|
B. Other Information
Not Applicable |
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* As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address).
** Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007–08 | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | |||||
| Registration Fee | Regulatory (R) | Bankruptcy and Insolvency Act (BIA) and Rules | 2001 | 9,190 | 9,481 | 12,440 | Registration of new estates: 90 percent of the time within two days | 99.9 percent of estates registered within standard | |||||
| Superintendent Levy | Regulatory (R) | Bankruptcy and Insolvency Act (BIA) and Rules | 2001 | 21,784 | 23,060 | 30,256 | Letters of comment: Issued 90 percent of the time within 21 business days of receipt of the Statement of Affairs | 93 percent of letters issued within standard | |||||
| Name Search Fee | Regulatory (R) | Bankruptcy and Insolvency Act (BIA) and Rules | 2001 | 2,751 | 3,158 | 4,144 | Faxes answered within 24 hours | 99.9 percent of faxes responded to within standard | |||||
| Trustee Licence Fee | Regulatory (R) | Bankruptcy and Insolvency Act (BIA) and Rules | 2001 | 1,000 | 1,013 | 1,329 | No standard. Annual fee is paid by a trustee in order to retain his/her licence. The licence is annulled if the fee is not paid. | Not Applicable | |||||
| Total | 34,725 | 36,712 | 48,169 | ||||||||||
| Planning Years | |||||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | ||||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | ||||||||
| 37,539 | 38,536 | 39,844 | 49,812 | 49,812 | 49,812 | ||||||||
*According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| 2007–08 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A. User Fee | Fee Type | Fee-Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard* | Performance Results* | ||||
| Radio Authorizations: | Regulatory |
Financial Administration Act Radiocommuni-cations Act Department of Industry Act |
Radio Authorization fees: 2000 | 210,000 | 222,431 | 97,560 | ||||||
| 1. Land Mobile: | ||||||||||||
| a. Predetermined (fixed parameters) | Processing time of 3 weeks (15 working days) per transaction | Three-week processing standard met 98.8 percent of the time | ||||||||||
| b. Non–predetermined (requiring frequency assignment and electromagnetic compatibility study | Processing time of 7 weeks (35 working days) per transaction | Seven-week processing standard met 97.8 percent of the time | ||||||||||
| 2. Fixed service | Processing time of 4 weeks (20 working days) per transaction | Four-week processing standard met 93.7 percent of the time | ||||||||||
| 3. Space service | Processing time of 9 weeks (45 working days) per transaction | Nine-week processing standard met 100 percent of the time | ||||||||||
| Radio and Terminal Equipment Approval | 1,150 | 1,039 | 1,613 | |||||||||
|
(R) | Financial Administration Act | January 21, 1998 | 689 | 500 | Processing time of 3 to 5 weeks per transaction | 35 days maximum performance results met 100 percent of the time | |||||
|
(R) | Department of Industry Act | September 10, 2007 | |||||||||
| Processing time per transaction: | Performance standard met: | |||||||||||
|
153 | 306 | Two business days | 90 percent of the time | ||||||||
|
126 | 128 | Two business days | 90 percent of the time | ||||||||
|
71 | 70 | 14 days | 90 percent of the time | ||||||||
|
0 | N/A | Case-by-case basis | This service was not requested in 2007–08 | ||||||||
| Total | 211,150 | 223,470 | 99,173 | |||||||||
| Planning Years | ||||||||||||
| Forecast Revenue ($000) | Estimated Full Cost ($000) | |||||||||||
| 2008–09 | 2009–10 | 2010–11 | 2008–09 | 2009–10 | 2010–11 | |||||||
| Radio Authorizations | ||||||||||||
| 215,000 | 215,000 | 215,000 | 95,043 | 95,043 | 95,043 | |||||||
|
B. Date Last Modified
Not Applicable |
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|
C. Other Information
Following the recommendations made in the Office of the Auditor General's annual report released in May 2008 (Chapter 1, Management of Fees in Selected Departments and Agencies), Industry Canada has agreed to take the necessary steps to address the concerns raised with regard to improving the way it currently reports on its spectrum fees. A Working Group has been formed and a proposal will be made to the Deputy Minister prior to reporting in the 2008–09 DPR. |
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| Radio and Terminal Equipment Approval | ||||||||||||
| 650 | 650 | 650 | 1,332 | 1,274 | 1,338 | |||||||
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B. Date Last Modified
The Order implementing the new fee structure was published on September 1, 2007 pursuant to sections 18 and 20 of the Department of Industry Act. The fees are in effect as of September 10, 2007. |
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C. Other Information
The difference between the costs of providing the program associated with the registration of terminal equipment and the revenues is attributed to the fact that a smaller number of registration submissions than were originally expected were received in 2007–08. |
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* According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:
- performance standard, if provided, may not have received parliamentary review;
- performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address); and
- performance result, if provided, is not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
| A. External Fee | Service Standard* | Performance Result** | Stakeholder Consultation |
|---|---|---|---|
| 1. Land Mobile Service: a. Predetermined (fixed parameters) |
Processing time of 3 weeks (15 working days) per transaction | Three-week processing standard met 98.8 percent of the time |
A client satisfaction survey was conducted in the spring of 2005. Results indicate that clients are mostly satisfied or very satisfied with the service levels. The next client satisfaction survey will be done in 2008–09. |
| b. Non-predetermined (requiring frequency assignment and electromagnetic compatibility study) | Processing time of 7 weeks (35 working days) per transaction – 13 weeks (65 working days) if international coordination is required | Seven-week processing standard met 97.8 percent of the time | |
| 2. Fixed service | 2. Processing time of 4 weeks (20 working days) per transaction | 2. Four-week processing standard met 93.7 percent of the time | |
| 3. Space service | 3. Processing time of 9 weeks (45 working days) per transaction | 3. Nine-week processing standard met 100 percent of the time | |
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B. Other Information
Following the recommendations made in the Office of the Auditor General’s annual report released in May 2008 (Chapter 1, Management of Fees in Selected Departments and Agencies), Industry Canada has agreed to take the necessary steps to address the concerns raised with regard to improving the way it currently reports on its spectrum fees. A Working Group has been formed and a proposal will be made to the Deputy Minister prior to reporting in the 2008–09 DPR. |
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*As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g., international comparison, independent complaint address).
** Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
